Near North Ridgeville, Ohio 44039
Corey L.
Job Details: 03/12/2020
WASHER MAYTAG MVWX655DW1 "Replaced capacitor, op test good"
Near Euclid, Ohio 44132
Joe O
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc: off balanceNoticed unit is not leveled side to side. Found error code f0e5(off balance). Ran auto test. Found basket is balanced. Found noise coming from cam motor area. Suspension rods failing. Needs motor, cam, and suspension rods; ordrng 1 W107219
Near Shaker Heights, Ohio 44122
Jeff M
Job Details: 03/12/2020
DRYER WHIRLPOOL WED4800XQ0 "The timer has to be messed with with to get the unit to start. The unit will only turn on if the timer is in very specific positions. Needs a timer ; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, Ohio 44035
David R
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice. Went into service diagnostics, found ice maker not cycling on its own. Replaced from t/s. Tested, water went into ice maker. Give 24 hours for a full basket. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Euclid, Ohio 44117
Joe O
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL ABB2224WEB3 Cc: not cooling properlyFound temps in freezer at 35 degrees and ff section at 62 degrees. Found ball of ice around cap tube. unit has good frost pattern. Found evap fan not functioning. Evap fan receiving proper power. Needs evap fan motor.; ordrng 1 WPW
Near Lorain, Ohio 44052
David R
Job Details: 03/12/2020
DRYER ROPER RED4516FW0 "Replaced part. Also found drum deal came all the way off. Used adhesive to put back on, tested. Op test ok"
Near Shaker Heights, Ohio 44120
Jeff M
Job Details: 03/12/2020
DISHWASHER KITCHENAID KUDK02CRBS4 "The main motor seal is leaking. Right where the motor in sump assembly meets there is a lot of mineral buildup signs of water is passing through the seal. Needs a sump. EST only ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling)
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 03/12/2020
WASHER MAYTAG MVWB850YG1 Cc of ol error Ran diagnostics found no error codes Ran auto OP Test not good found basket not engaging properly and there is a squeal coming from bearings Moved tub by hand there seems to be friction Needs tub hub and bearing kit
Near Auburn Township, Ohio 44023
Brian M
Job Details: 03/12/2020
DRYER MAYTAG MEDB835DW4 Cc unit not tumbling Verified tub will rotate removed front panel and blower housing found sock stuck in blower Removed sock ran test cycle verified that everything else was working OP Test Ok
Near Solon, Ohio 44139
Jeff M
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW9290FW0 The unit has a long full no fill code a pressure sensor error code the drain is clear needs a control board and pressure sensor; ordrng 1 W11201294 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Bay Village, Ohio 44140
Corey L.
Job Details: 03/12/2020
WASHER MAYTAG MHW5100DW0 "Customer complaint it still leaks randomly and showed pic of it worse on water mat left, started cycle, about 25 minutes into the cycle while observing back without panel found cold supply hose leaking behind connection at unit and running down hose, quo
Near Middlefield, Ohio 44062
Brian M
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 Cc sheet stuck in agitator Found agitator warped Replaced ran test OP Test Ok
Near Solon, Ohio 44139
Corina H
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL KSSS42QTB04 Replaced the optic boards. Cycled the ice maker. Optest ok. Brought the core back for return ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, Ohio 44145
Gabriel P
Job Details: 03/12/2020
DRYER MAYTAG LDG9316AAE "Found unit not heat correct issue it had bad coils also found blower wheel broken ordering ; ordrng 1 Y303836 (blower wheel), used 1 279834 (COILXXACADEMY RETURNXX) from stock"
Near Madison Township, Ohio 44057
Jason N
Job Details: 03/12/2020
DRYER FRIGIDAIRE AEQ6700FS0 "Cc unit not heatingCustomer also stated it’s been squealing for awhile as well. Found drum bearing worn, lot of grooves and dry grease packed in support. Found heater element physically open. Unit needs drum bearing and heater element.; ordrng 1 13155390
Near Solon, Ohio 44139
Corina H
Job Details: 03/12/2020
DRYER MAYTAG MEDX655DW1 "Replaced the motor, wheeling thermostat. Optest ok."
Near Cleveland, Ohio 44135
Corina H
Job Details: 03/12/2020
WASHER WHIRLPOOL GHW9250ML0 "CC that an error code FH. Fh no water detected into machine. Checked the pressure hose, drain pump and the flow meter, clear. Wires are good. No kinks in hoses. Will need a new control and pressure switch."
Near Mentor, Ohio 44060
Arthur V
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB8959SFZ4 Replaced parts listed. No good. Water supply issue is with customer plumbing. Very little water volume and no pressure coming from customer water supply line. Line is not crimped Customer needs a plumber
Near Avon, Ohio 44011
Corey L.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Customer complaint options and fill measure button not working, confirmed every selection working except measured fill and options, ui connections are tight, ordering ui control; ordrng 1 W11106553 (UI )"
Near Cleveland, Ohio 44135
Corina H
Job Details: 03/12/2020
WASHER MAYTAG MVWB835DW5 "CC that the baskets hits the sides. Ran diag f0e5 Off Balance Load, found basket not centered. Adjusted the feet. Started a spin cycle, not hitting the sides. Optest ok"
Near Madison, Ohio 44057
Arthur V
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4616FW0 Ran diagnostics and no errors. Cycled unit in full speed spin op test good. Adjusted legs a little to get as much vibration out of the cabinet as possible. Cycled with small load of clothes in rinse and spin. And adjusted again. Unit op test good. Unit
Near Rocky River, Ohio 44116
Corina H
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Replaced the condenser motor, the control and the damper motor. Optest ok. Brought core for return ; used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, Ohio 44147
Dan
Job Details: 03/12/2020
RANGE JENN-AIR JDRP536WP03 "Installed new control and harness, op test good"
Near Rome Township, Ohio 44085
Brian M
Job Details: 03/12/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Cc food is freezing Found fridge to be at 28 degrees ohmed out fridge thermistor in ice water about 35 degrees thermistor was reading about 7.5 ohm spoke to BJ he recommended to replace thermistor ; ordrng 1 W11438736 (THERMISTOR )
Near Chesterland, Ohio 44026
Jason N
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Cc unit door flipper brokeConfirmed mullion flipper broke away from hinge. Replaced million flipper using customer supplied pre Is part. Customer also stated both ff door gaskets are tore. Confirmed tears in both gaskets. Ordering both ff door gaskets.; o
Near Munson Township, Ohio 44024
Dan
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 43 degrees, no frost pattern on evaporator, no dye found at compressor and filter drier connections, found dye on fresh food secti
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found door not closing properly steam gasket and use Vaseline lube for seal to help it stick pass opt test ok also customer has a sattle valve it also might corroded with debri advise him to replace it with a 1/4 turn valve or inlet valve
Near Lakewood, Ohio 44107
Corina H
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that the unit will not go past wash. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold, water was turned off. Correct on the valves. Started a normal cycle to wash and rinse. Advised cust 1-2 tablespoons of he de
Near Brecksville, Ohio 44141
David R
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit leaking underneath or from side. Checked valves and all hoses. Found small leak coming from drain hose. Tightened up ever hose to make sure no leak. Customer not using load and go. Tested again. Good, no signs of leaks. Op test ok"
Near Strongsville, Ohio 44149
David R
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc dishwasher not cleaning properly or at all. Found some of the spray arms clogged up, low on rinse aid. Went through diagnostics. 4-3 wash motor error. Customer thinks unit is still under warranty. For now do not order parts.; ordrng 1 W11025157 (pump&
Near Cleveland, Ohio 44109
Dan
Job Details: 03/12/2020
DISHWASHER AMANA ADB1400AGS1 "Installed new sump assembly, op test good"
Near Pepper Pike, Ohio 44124
Joe O
Job Details: 03/12/2020
WASHER KENMORE 110.278416 "Cc: not spinningFound basket moves freely. rusted out and separated. Needs basket, basket drive, drive block, and couplerCustomer does not want to repair at this time"
Near Rootstown, Ohio 44272
Brian M
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Cc of unit not cooling Found evap fan not spinning but when I push it it spins Needs evap fan ; ordrng 1 WP2315539 (motor-evap6964), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44108
Dan
Job Details: 03/12/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint that left side of door is not sealing, door is sealing, found trim piece tweaked, adjusted, unit is operating as designed"
Near Kent, Ohio 44240
Brian M
Job Details: 03/12/2020
WASHER GE GTW485ASJWS Cc unit not starting Ran diagnostics found errors for speed sensor and lid lock issue Checked under unit found cover to be missing a bolt Took cover off and found speed sensor to be broken and shoved up in between motor and gearcase Needs speed sensor and
Near Hambden Township, Ohio 44024
Dan
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Installed new door, op test good"
Near Dorset Township, Ohio 44032
Jason N
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smell when doors openCustomer states it will randomly smell like something is burning, but not all the time. Found service pointer W11434385 for smells/odors coming from unit. Pointer states excessive line glue may have dripped onto d
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW8000DW5 Ran diagnostics found error code f0e3 customers said whatever he had inside was heavy but then when doing other loads is working fine ran calibration and auto test pass
Near Reminderville, Ohio 44202
Brian M
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer only received left door LW11026357 and door badge missing waiting on other door Customer to call when door comes in ; O-emld tckt
Near Montville Township, Ohio 44064
Brian M
Job Details: 03/12/2020
WASHER MAYTAG MVWX655DW1 Cc unit was in middle of cycle and it shut off then restarted by itself Ran diagnostics found no stored error codes ran auto test with no issue Filled up tub and drained could not duplicate an issue at this time Ran calibration OP Test Ok
Near Bratenahl, Ohio 44108
Corey L.
Job Details: 03/12/2020
RANGE KITCHENAID KSEG700ESS3 "Customer complaint of f2e1 fault and light in oven will not go out, customer pressed light off to demonstrate but light went off with a single touch, ran diagnostics found f2e1 shorted key errors, cleared, following wpl techsheet had customer cycle break
Near Brooklyn, Ohio 44144
Corina H
Job Details: 03/12/2020
RANGE AMANA AGR5330BAS3 "CC that the flames are too high on a simmer, does not know how to use the oven and timer. Found the flames are high on a simmer. Adjusted the flames. Advices cust to push bake the desired temp with the plus or minus arrows then start. The timer adjust th
Near Cleveland, Ohio 44109
Corina H
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the unit is leaking. Found the water valve is leaking. Replaced the valve from surplus t/s. Optest ok; used 1 W11175771 (VALVE) from stock
Near Cleveland, Ohio 44105
Corina H
Job Details: 03/12/2020
REFRIGERATOR AMANA ABB2224BRM01 CC that there is not enough the ice. Advised cust it can take 72 hrs for a full bin. There was a half bin of ice. Optest ok
Near Aurora, Ohio 44202
Dan
Job Details: 03/12/2020
REFRIGERATOR GE GFE27GSDASS "Customer complaint that unit is not cooling, unit unplugged when tech arrived, found fresh food section evaporator fan seized up, ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, Ohio 44035
Gabriel P
Job Details: 03/12/2020
DISHWWASHER/BIN WHIRLPOOL DU1145XTPBA "Replace inner door ran normal cycle like before no leak detected watch it wash for 15 minutes no leaks advised customer to run it if it it leak call us we going to have to tech line but is not leaking,opt test ok"
Near Parma, Ohio 44129
David R
Job Details: 03/12/2020
RANGE MAYTAG MER8700DS1 "Cc oven not working correctly. Bake element is burned up, shows open. 240 coming from control. Bake element needed.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, Ohio 44060
Arthur V
Job Details: 03/12/2020
WASHER MAYTAG MHW6630HW0 Upon arrival customer already started a full load Cycled complete load with no leaks. Called Techline Scott Was told to install deflector per service pointer. Left leak mat for customer. ; ordrng 1 W11409996 (VENT COUPLER)
Near Brecksville, Ohio 44141
David R
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of noise. Went through diagnostics. Found damper screeching. Ordering damper.; ordrng 1 W11087463 (damper)
Near Aurora, Ohio 44202
Dan
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Customer complaint that unit is not cooling, customer had unit unplugged, plugged unit in, ran test 40, compressor is not starting, unit needs new compressor kit and filter drier; ordrng 1 W11109499 (drier-tube) and 1 W11393142 (compressor )"
Near Broadview Heights, Ohio 44147
David R
Job Details: 03/12/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Cc unit not turning on. Hi will not take any commands. Went through tech sheet. Unplugged UI from control. Turned power back on to unit. Waited and drain pump came on, control is good. Ordering control panel; ordrng 1 WPW10537425 (panel-cntl), used 1 SHI
Near Sheffield Township, Ohio 44004
Arthur V
Job Details: 03/12/2020
DISHWASHER FRIGIDAIRE FGID2466QF3A Installed new part. No good. No buttons selected would register. Put in old part working for now. Please reorder ; ordrng 1 5304496526 (console assembly)
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KSRA25ILSS01 "Found water on dispenser still dripping intermittent try explaining customer that it may not be a weak spring cause if it was the floor will be flood with water he asked for me to call some one for a second opinion when I told him it could be the valve m
Near Elyria, Ohio 44035
David R
Job Details: 03/12/2020
WASHER WHIRLPOOL CAE2743BQ0 "Cc someone broke into unit, messed up cords and such. Unit not turning on. Went through tech sheet, correct voltage. Main board not lighting up. Needs new control and interface; ordrng 1 W10860464 (cntrl-elec 162.87) and 1 WPW10491734 (interface 34.25),
Near MENTOR ON THE, Ohio 44060
Jason N
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ Installed right door top hinge. Stretched gasket on freezer door. Good seal. Op test good.
Near Independence, Ohio 44131
Jeff M
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 The neutral wire wire shorted out I cut the end off re nutted it op tested good
Near Concord Township, Ohio 44077
Jason N
Job Details: 03/11/2020
WALL OVEN WHIRLPOOL RBD277PVS02 "Cc unit not working, and codesCustomer stated unit will stop working, display go blank and sometimes code f2e6. Ran bake test, confirmed display will go out, unit stated beeping. Found f2e6 code for cancel key line drive open. Techsheets state this is an
Near Cleveland, Ohio 44109
Jason N
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW7800GC2 "Cc unit lid broken, hard to close nowConfirmed left side of lid trim is broken, hinge exposed. Replace lid and hardware using customer supplied pre id parts. Op test good."
Near Lyndhurst, Ohio 44124
Jeff M
Job Details: 03/11/2020
WASHER WHIRLPOOL HAV2557AWW "Drain pump has failed needs replaced; ordrng 1 WP35-6780 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
Near Brecksville, Ohio 44141
Jeff M
Job Details: 03/11/2020
DRYER WHIRLPOOL WGD8000DW4 Called tl, after talking with the tech for an additional 30 minutes to determine the exhaust temperature which was over 150° he recommended there was a control board issue and to replace the control board; ordrng 1 W11133021 (CONTROL)
Near Parma Heights, Ohio 44130
Corey L.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed deflector, notice unit leaning forward again, found unit slides back from the bottom fairly easy raising back end of unit, adjusted all four feet to fit more snug under cabinet, unit still able to be pushed from the bottom and will lean forward
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/11/2020
RANGE GE PGB911DEJ1BB Replace glowing igniter customers ask to check other parts that been replaced so far good also explain her how unit works and how to calibrate machine then preheat unit 350 pass customer want me to wait 20 minutes with bake turn on to make sure it won’t s
Near Aurora, Ohio 44202
Brian M
Job Details: 03/11/2020
REFRIGERATOR KITCHENAID KFCS22EVMS00 Cc unit not cooling Found unit running but compressor is cold and not running Hooked up compressor tester compressor running Needs start device Replaced using back stock Frost pattern showed and temps dropped OP Test Ok Advised it may take 48 hours to coo
Near Aurora, Ohio 44202
Brian M
Job Details: 03/11/2020
WASHER WHIRLPOOL LSB6500PW0 Installed coupling Ran spin test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Fairview Park, Ohio 44126
David R
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW8400TW02 "Cc water leaking. Turned unit on normal wash. Looked at hoses, water valves, drain pump and hoses. All check good. No water leaking from when draining. Water accumulating at bottom of unit. Found crack in basket. Will need complete basket assembly. Gave
Near Strongsville, Ohio 44136
Dan
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of noise and unit is not spinning properly, ran manual test cycle for high speed spin, no unusual noises, unit spins, suspension is good, found unit leaning towards right hand side, leveled unit, unit is operating as designed, advi
Near North Olmsted, Ohio 44070
David R
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 "Cc certain cycles wouldn’t start sometimes. No error codes. Started normal wash, started but was blinking off and then coming back on like it was loosing power. Started different cycles or tried draining and same, would cut off, cut back on like power wa
Near Eastlake, Ohio 44095
Arthur V
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDFE104HPS0 Found user interface error also unit starting over again if it sits. Ordering a control panel(user interface) and a control Please xparts Under 1 year ; ordrng 1 W11229587 (CONTROL PANEL ) and 1 W11305303 (cntrl-elec)
Near Lorain, Ohio 44055
David R
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 "Had customer throw in a load before arriving. Got here customer has it on “PowerWash” 3 minutes was left. Cycled ended after its final spin. Clothes are not soaking wet, feels normal as they should. F0E3 overload, F9E2 pump drive system problem. Pressure
Near Brook Park, Ohio 44142
Dan
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB4949SDE2 "Installed new dispenser, op test good"
Near Westlake, Ohio 44145
Corina H
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Replaced the magnetron, capacitor, diode. Heated a cup of water. Optest ok."
Near Geneva, Ohio 44041
Jason N
Job Details: 03/11/2020
WASHER MAYTAG MVWC200XW2 Installed suspension springs. Ran auto test and calibration. Op test good.
Near Cleveland, Ohio 44135
Dan
Job Details: 03/11/2020
REFRIGERATOR KENMORE 106.7086299 "Customer complaint that unit is not making ice, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker, installed new ice maker , op test good ; used 1 4317943 (ICEMAKER) from stock"
Near Eastlake, Ohio 44095
Arthur V
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found tabs broken on tower. Needs tower. Found bin cracked. Within 30 cosmetic warranty ; ordrng 1 W11040868 (duct-air) and 1 WPW10710203 (bin-cntlvr)
Near Brooklyn, Ohio 44144
Dan
Job Details: 03/11/2020
ICE MAKER KITCHENAID KUIA18PNLS5 "Installed new valve, op test good"
Near Cleveland, Ohio 44121
Corey L.
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Installed parts listed, held to 29” vac for 10 min, added 3.7 oz r143a, let unit stabilize, low side at 0, good frost pattern forming, op test good, advised to allow 48 hrs for temps to settle"
Near North Ridgeville, Ohio 44039
David R
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8000DW5 Replaced parts. Ran diagnostics test 51/52. Good. Op test ok
Near Solon, Ohio 44139
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW3 Cc: error codeFound drain hose shoved too far into the stand pipe. Found error code f6e3(communication error) f0e3(overload) f6e2(communication error). Needs control and uiCustomer does not want to repair at this time
Near South Russell, Ohio 44022
Brian M
Job Details: 03/11/2020
DRYER MAYTAG MGD5630HW0 Cc of noise Found noise coming from left front corner Found service bulletin W11378591A for this issue there is a service kit to fix the noise and rubbing sound it adds seal to housing and tape to motor base Needs service kit ; ordrng 1 W11401018 (SEAL K
Near Cleveland, Ohio 44106
Dan
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL DU850SWPS4 "Customer complaint that unit is leaking, confirmed, found vent clogged with gunk, customer cleaned, reinstalled, op test good , if problem should reoccur customer will need new inner door panel"
Near Pepper Pike, Ohio 44124
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW2 Cc: putting holes in clothestook pics of clothing. Checked unit over. Could not find any burrs or placed for clothing to catch. Documented with whirlpool on service matters. Op test ok
Near Geneva, Ohio 44041
Arthur V
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Found unit pulling 7.8 amps no heat. Needs mag tube and diode. ; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Near Concord Township, Ohio 44077
Jeff M
Job Details: 03/11/2020
MICROWAVE KITCHENAID KEMC308KSS01 The unit was not working it was displaying door. I cycled the power for about 10 minutes unit tested good
Near Chester Township, Ohio 44026
Corey L.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8040DW4 "Customer complaint washer won’t start just clicks then shut off, ran diagnostics found f5e2 lid lock failure, tested lid lock, lid lock failed; ordrng 1 W10810403 (lid lock assy XXRETURN TO ACADEMYXX)"
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details: 03/11/2020
DRYER SAMSUNG DV42H5000EW/A3 Cc: not startingFound motor just humming. Basket spins freely. Re started unit. Unit started spinning. Tested multiple times to ensure unit was not gonna fail. Unit continued to work. Op test ok
Near North Kingsville, Ohio 44030
Arthur V
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 Replaced control. No good. Drain pump on all the time. Needs control. ; ordrng 1 W11116592 (cntrl-elec)
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW3 Cc: not startingPowered unit on. Ui would not allow any selection. Entered diagnostics. Found error codes f5e1(lid switch fault). Ran auto test. Lid did not lock during auto test. Ran manual test. Unit hesitated during spin. Would not spin. Ran test for l
Near Highland Heights, Ohio 44143
Joe O
Job Details: 03/11/2020
RANGE WHIRLPOOL WFE775H0HW1 "Cc: handle extremely hot coming from vent trim, items on cooktop hot, vent trim getting discoloringCustomer states she was getting temps of 200 degrees coming from the vent on door. Advised customer the unit vents towards the cooktop surface so items on
Near Cleveland, Ohio 44109
Corina H
Job Details: 03/11/2020
WASHER WHIRLPOOL CAE2745FQ0 "Replaced the coin chute, relay and latch. Will go into diag. Optest ng. Called t/l Robert transferred me to commercial laundry. They are open between 8-5. Could not talk to anyone. Talked to BJ ordering interface.; ordrng 1 W10491734 (interface)"
Near Harpersfield Township, Ohio 44041
Jason N
Job Details: 03/11/2020
DRYER MAYTAG MED6000XG0 "Cc unit making noise and now not dryingRan dryer test, unit belt idle pulley squealing. Unit needs idler pulley, unit is heating, but there is no air flow through the vent. Pulled front, found blower wheel separated from motor, threaded insert for blower
Near Cleveland, Ohio 44144
Corey L.
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint freezer drawer is not shutting correct there is a noise, confirmed drawer not on channeled and is sagging, corrected drawer, op test good"
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details: 03/10/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Replace door hinge,opt test ok"
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 03/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "When arrived to customers house it was making ice , temp was changed to 36 lines not frozen anymore, leaving part with customer Incase it stop making ice, no need to install parts. Opt test ok"
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details: 03/10/2020
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Near Lorain, Ohio 44055
Gabriel P
Job Details: 03/10/2020
RANGE WHIRLPOOL WFG525S0HV1 "Found no issue with igniter customer had alot of pan underneath pushing on igniter making igniter to ground out remove all pans preheat to 350 pass also cycle on and offf,opt test ok"
Near Avon, Ohio 44011
Corey L.
Job Details: 03/10/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint washer making a loud click like sound a few times, ran diagnostics found shifter fault error, cleared, started manual spin test, shifter just buzzing not able to shift, basket and clutch not bound, shifter failed, quoted to replace, ok
Near Painesville, Ohio 44077
Joe O
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW5000DW Installed wash plate. Ran auto test and calibration. Op test ok
Near Grafton, Ohio 44044
Gabriel P
Job Details: 03/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Tub was damaged took picture,rescheduling for friday ; ordrng 1 WPW10681507 (tub-dishwr)"
Near Cleveland, Ohio 44124
Jeff M
Job Details: 03/10/2020
DRYER MAYTAG MGDB800VQ0 Installed new part unit op tested good
Near Cleveland, Ohio 44111
Corey L.
Job Details: 03/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not starting, confirmed no selections working, unit plugged into gfi, ran extension cord to properly grounded and polarized outlet, still nothing, unit would not go into diagnostics, control is sending proper dc voltage to ui, s