Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF530PLYB6 Unit not draining. Found drain tube was partially clogged. Cleared clogged drain. All tested ok.
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 12/05/2018
DISHWASHER KITCHENAID KUDS35FXSS9 Replaced control board. Unit is filling and tested ok.
Near Gates Mills, OH 44040
Jeff M
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KRFC302EBS00 "Water valves not closing completely I can watch water dripped out of the ice maker the unit needs a new water valve ; ordrng 1 WPW10420083 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Berea, OH 44017
Macaulay G.
Job Details: 12/05/2018
DRYER FRIGIDAIRE FGX831FS5 Drum not turning. Belt was popped off. Put belt back on. All tested ok.
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Icemaker is getting power it is sending power to the controller controller is not operating water valve. I checked to see if there is a blockage in the fill tube there is none. Needs a control; ordrng 1 W11088499 (CONTROL )
Near Edgewood, OH 44004
Arthur V
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDFE104HPS0 Replaced motor and sump assy. Op test good
Near Mentor, OH 44060
Arthur V
Job Details: 12/05/2018
DISHWASHER KITCHENAID KUDS30IXSS1 Found vent in upper right corner leaking and unit also needs door seal Cust does not want repaired
Near Cleveland, OH 44120
Corina B
Job Details: 12/05/2018
RANGE HOOD GE ZVC36L1SS "Replaced the switch box, the fuse on the control blew. Will need a switch box and main control. Called SM to order parts. ; ordrng 1 WB03X19347 (SWITCH BOX ASSEMBLY ) and 1 WB27X24320 (main board 23658), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Mentor, OH 44060
Arthur V
Job Details: 12/05/2018
WASHER MAYTAG MVWB765FW2 Unit had 1 error code for Stuck button. Cleared error code and ran a diagnostics cycle No noise Unit passed. Ran rapid cycle with a load of towels. No unusual noises. Could not duplicate issue. Unit operating as designed Advised customer about sound
Near Concord Township, OH 44077
Arthur V
Job Details: 12/05/2018
REFRIGERATOR MAYTAG MRT118FFFH00 Customer complaint that a week ago food was frozen in the fresh food area but for the last week it doesn’t want to stay cold enough in the fresh food area. Reset freezer control to allow majority of cold air to enter fresh food. Unit control set to 3 out
Near Concord Township, OH 44077
Arthur V
Job Details: 12/05/2018
WASHER MAYTAG MVWX655DW0 Unit getting a f7e6 error code which stands for a open clockwise or counterclockwise motor winding. Ran test cycle. Passed. Ran a auto cycle and it completed it without issue. Ran a rinse and spin cycle. All functions are working as designed. Ran spin c
Near Westlake, OH 44145
Brian B
Job Details: 12/05/2018
RANGE WHIRLPOOL WFC310S0EW1 "Found door hinges broken. Will need new hinges. Also, RR burner broken. Bracket is broken off. Office to order parts. Customer needs after 3 if poss. ; ordrng 1 WPW10259865 (BURNER) and 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)"
Near Avon Lake, OH 44012
Brian B
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Checked temps, 25 frz, 45 ff. Used black light to find another leak in ff evap and also in back at high side lock ring connector. lock ring connector to be cut out and copper tubing soldered in. Also ff drain tough is rusted out and drain is clogged caus
Near Cleveland, OH 44106
Dan H
Job Details: 12/05/2018
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), f5e1(lid lock fault), ran manual test cycle, lid locks, unit spins, both hot and cold water valves open , unable to duplicate the problem , unit is operating as de
Near Russell Center, OH 44072
Robert A.
Job Details: 12/05/2018
DRYER MAYTAG MEDB765FW0 "Cc not starting, Found some keys not responding, reset control connections, unit will start intermintently, needs panel and control; ordrng 1 W11089306 (PANEL) and 1 W11089308 (CONTROL)"
Near Cleveland, OH 44120
Dan H
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL KDFE104DSS5 "Customer complaint that unit is not washing, Started normal wash cycle, unit filled, wash motor never started, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit takes 2 hours to finish cycle sometimes, ran diagnostics found f0e5(off balance load) and f0e3(overloaded) error codes, suspension is good, unit is leaning to the right, leveled unit, unit is operating as designed , advise
Near Olmsted Township, OH 44138
David R
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 FF section top shelf 51* bottom shelf 47*. Fan is not coming on. Checked the FF EVAP. The cover is covered with a wall of ice. Needs to be steamed.; ordrng 1 W11087438 (motor-evap FF) and 1 WPW10248595 (control) and 1 WPW10389152 (support)
Near North Olmsted, OH 44070
David R
Job Details: 12/05/2018
RANGE KITCHENAID KSGB900ESS2 "Burners covered with these marks, peeling off. Ordering burners,; ordrng 1 W11106799 (burnr-head) and 1 WPW10256028 (burnr-head)"
Near Strongsville, OH 44149
David R
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Customer complaint of dishes not drying and water not draining. Intermittent. Error code 6-4 Water left in bottom of tub. Drain pump is not engaging, heater not turning on. Checked drain pump, clogged and impeller cracked. Ordering heater and drain pump.
Near Solon, OH 44139
Brian M
Job Details: 12/05/2018
RANGE GE PT925SNSS Replaced temp sensor Ran test broil and bake OP TEST OK
Near Strongsville, OH 44149
David R
Job Details: 12/05/2018
WASHER MAYTAG MFW9800TQ0 "Water entering unit then stops. Drum is not spinning. Throwing F15 error code. Checked continuity between the pins of the motor, testing out of normal range. Drive belt is fine, all wires connected. Needs new motor.******* DO NOT ORDER PARTS.; ordrng 1 W
Near Cleveland, OH 44139
Brian M
Job Details: 12/05/2018
WASHER KENMORE 110.8287482 "Cc agitates, does not spinFound tub full of water, unit will not go into spinLid switch broken, bypass and drained tubNeeds lid switchCustomer not repairing at this time"
Near Shaker Heights, OH 44122
Brian M
Job Details: 12/05/2018
DRYER GE GTDS560GF3WS Cc taking too long to dry clothesFound little heat coming from vent and in drumFound ignitor proper power and coils with proper power but no gas to burner tube.Replaced coils with truck stock. OP TEST OK; used 1 279834 (COIL) from stock
Near Lyndhurst, OH 44124
Brian M
Job Details: 12/05/2018
DBL WALL OVEN JENN-AIR JJW2730WS02 Installed listed partsOP TEST OK
Near Parma, OH 44134
Corey L.
Job Details: 12/05/2018
RANGE AMANA AER5735QAQ "Customer complaint oven not baking, confirmed found bake element failed, unit needs new bake element; ordrng 1 WPW10276482 (ELEMENT 86.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Highland Heights, OH 44143
Brian M
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW7300DW1 "Cc taking too long to fill or stopping in wash cycleFound code for off balance loadRan auto test, all diagnostics passedRan calibration OP TEST OK"
Near Cleveland, OH 44108
Dan H
Job Details: 12/05/2018
DRYER WHIRLPOOL LEN2000LW1 "Customer complaint that unit is not turning on, confirmed, found thermal fuse open, jumped out, unit started, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Fairview Park, OH 44126
Corey L.
Job Details: 12/05/2018
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Customer complaint mw no heating, confirmed started unit, unit buzzing, fans operating, found magnetron failed, unit needs magnetron ; ordrng 1 WPW10693025 (MAGNETRON )"
Near Mentor, OH 44060
Jeff M
Job Details: 12/05/2018
WASHER WHIRLPOOL WFW9750WW01 I turned the conrtol lock off op tested good
Near Cleveland, OH 44118
Jeff M
Job Details: 12/05/2018
WASHER ADMIRAL ATW4676BQ0 The part they sent was used it had a stored motor fault code. Luckily I had A brand new control same part number in my van from the previous calls that I ordered the incorrect part for. Op tested good
Near Hunting Valley, OH 44022
Jeff M
Job Details: 12/05/2018
ICE MACHINE KITCHENAID KUID508ESS1 The units grinding sound was coming from the water filter being plugged. An The unit was off so I was not able to test the bin sensor. But I did find was the max ice feature was on. This will cause the unit to make an excess amount of ice even if it’s alr
Near Elyria, OH 44035
Gabriel P
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to find unit cooling properly no issues found op test OK.
Near Elyria, OH 44035
Gabriel P
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW7000DW3 "Found error code long fill f8e1 and f2e1 stuck key,also found hot water turn off,I turn on but still not getting alot of water coming off pipe customer need a plumber"
Near Lorain, OH 44053
Gabriel P
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF320PADB2 Replace parts opt test ok
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Called Whirlpool tech line. Spoke with Andy. He had me test the damper to the fresh food compartment and thermistors. Damper was open when unit was not running. Thermistor for fresh food was out of tolerance @ 25000 ohms. Office to order damper and thermi
Near Cleveland, OH 44109
Corina B
Job Details: 12/05/2018
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "CC that there is no ice, had 2 other companies out here. Found there is frost and ice on the back wall of the ff. Will need the seal kit for the ice maker. Called SM to order part. ; ordrng 1 5303918784 (air handler housin)"
Near Brooklyn, OH 44144
Corina B
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "CC that the unit does not dry. Checked the fuse and heater, good. Found the RT hand side the spring is off. Reinstalled the spring. Advised cust to run the hot water in the sink before starting the dishwasher and to use rinse aid. Plastic and Tupperware
Near Independence, OH 44131
Corina B
Job Details: 12/05/2018
FREEZER WHIRLPOOL WRF767SDHZ CC that there are wires hitting the basket. Readjust the wires to the ice maker. Optest ok.
Near Middleburg Heights, OH 44130
Corina B
Job Details: 12/05/2018
DISHWASHER KITCHENAID KUDS40CVSS3 CC that the lights are flashing and not working. Found the UI is not responding. Will need a new UI ribbon and control. Customer does not want to repair
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/05/2018
WASHER MAYTAG MVWC300XW0 "Ran diognostics, speed sensor fault, motor not hitting target speed, found cap brokenm wire broken, needs terminalCust to let us know; ordrng 1 W10804665 (CAP48.82) and 1 WPW10006355 (ACTUATOR5713), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44135
Corina B
Job Details: 12/05/2018
DRYER WHIRLPOOL CGM2743BQ0 CC that the unit does not turn on. Found the door switch is broken. Replaced the switch from t/s. Optest ok. ; used 1 WP3406107 (SWITCH 2183) from stock
Near Deerfield Township, OH 44411
Robert A.
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 "Temps good, cust said lights started to work again after power cycled, deli drawer not lighting up, found deli ui kcorroded and shorted, needs ui and drawer front, ; ordrng 1 W10804160 (LED POWER SUPPLY) and 1 W10815674 (LFT DRAWER) and 1 WPW10677119 (DE
Near Strongsville, OH 44136
David R
Job Details: 12/05/2018
OTR MICROWAVE WHIRLPOOL WMH73521CS6 Intermittent lights coming on and off. Replaced harness from t/s. Tested out. Op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Berea, OH 44017
Macaulay G.
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW5000DW1 "Drive hub is stripped. Office to order hub.; ordrng 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lyndhurst, OH 44124
Corey L.
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDT790SAYB0 "Installed sump asm, op test good, placed water mit mat"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 12/05/2018
REFRIGERATOR AMANA ASI2575FRS00 "Installed parts, noticed bulb has blown, replaced bulb with ts, op test good; used 1 8009 (APPLIANCE BULB) from stock"
Near Parma, OH 44134
Paul P.
Job Details: 12/05/2018
DRYER WHIRLPOOL WED4800BQ0 "Tested dryer. Found thermal fuse open. Replaced fuse from truck stock and tested dryer. Motor switch not opening, so heater not turning off. Also short in timer, not running timed operations. Office to order motor, blower wheel, thermal fuse and timer.;
Near North Madison, OH 44057
Brian M
Job Details: 12/05/2018
DRYER WHIRLPOOL 110.76702693 767 "Cc of smell Found unit able to run for 15 min then shuts off smell coming from motor Needs motor replaced ; ordrng 1 279827 (motor!dryer13161), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Euclid, OH 44117
Dan H
Job Details: 12/05/2018
FREEZER UPRIGHT FRIGIDAIRE FFFH20F2QWA "Installed new thermostat, op test good"
Near LaGrange, OH 44050
David R
Job Details: 12/05/2018
WASHER MAYTAG MVWB765FW2 "Unit is fine, no leaks all hoses are tight. Ran service mode. Op test ok.*******Tracked down the leaking of water and it is coming from the sump pump of the house. Advise a plumber"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/05/2018
WASHER MAYTAG MVWB765FW2 "Found error f7e9 lock rotor,ran cycle drain and spin no movement ,try to spin basket by hand and it was shock as I try to spin I can hear bearings sound like a train ordering gearcase ; ordrng 1 W10811956 (drum assy)"
Near Fairview Park, OH 44126
Corey L.
Job Details: 12/05/2018
REFRIGERATOR MAYTAG M1BXXGMYW00 "Customer complaint refrigerator was freezing food at recommended but ice cream is not freezing, confirmed temps were 37 ff and 21 frz, found unit with low side leak, unit needs evap and dryer, customer does not want quote will be purchasing new"
Near Burton, OH 44021
Robert A.
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF320PADT3 "Cc glasses foggy, ran diognostics, no codes, suggest using less soap, found stop on rt broken, replaced, op test okNeeds rinseaid capCust to install; ordrng 1 WPW10524920 (RINSEAID CAP), used 1 WPW10082861 (STOP) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL KDTE104DSS0 "Customer complaint dishwasher leaked onto the floor in front of unit and there were suds everywhere but detergent pod didn’t release, started express cycle, unit filled, washed, and drained without a visible leak, placed water mit mat, advised customer t
Near Westlake, OH 44145
Corey L.
Job Details: 12/05/2018
DRYER ADMIRAL AED4475TQ1 "Customer complaint dryer not drying but it is heating, confirmed, vents are clear to outside, removed blower housing, found lint built up blocking air from reaching dryer, removed, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details: 12/05/2018
RANGE WHIRLPOOL WFG505M0BS3 "Installed insulation kit, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL IS25AGXRQ01 "Installed new evap fan motor with blade, op test good"
Near Avon Lake, OH 44012
Brian B
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDPE234GPS0 Replaced sump assembly and control. Ran diag test cycle. All functions normal. Placed water mat. Sent pic. Op test ok.
Near Avon, OH 44011
Brian B
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDTA50SAHW0 Verified pop. Sent pic. Ser # was not correct. Corrected ser #. Ran entitlement. CC that something is leaking . Ran test cycle. No leaks on or under dishwasher. Found a leak under sink. Disposal is cracked and water leaks out when dishwasher is draining.
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/05/2018
WASHER MAYTAG MHW3505FW1 Replaced control and acu. All tested ok.
Near Lorain, OH 44053
Gabriel P
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found drain tube heater out of place it was out of drain pan fix it opt test ok
Near Cleveland, OH 44104
Corina B
Job Details: 12/05/2018
DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not drying. Checked the voltage at the terminal block, good. Checked the vent outside, clogged. Cleaned the lint that I could get, good airflow. Optest ok."
Near Cleveland, OH 44113
Corina B
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced the parts listed. Optest ok.
Near Cleveland Heights, OH 44121
Corina B
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF750SAYW1 Replaced the pump and motor. Optest ok.
Near Madison Township, OH 44057
Arthur V
Job Details: 12/05/2018
RANGE WHIRLPOOL WEE745H0FS1 Found temp off by 25 deg. Recalibrated oven temp plus 25 deg and retested unit coming up to temp. Op test good
Near Franklin Township, OH 44240
Robert A.
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDFE304DSS0 "Found drain pump not running, just clicking, cleared pump, ran diognostic cycle, op test ok"
Near Rootstown, OH 44272
Robert A.
Job Details: 12/05/2018
RANGE WHIRLPOOL WFC150M0EW0 "Cheched sensor, good, ran diognostics, no codes, set bake 350, after25 min, temp 359, waited 15min, temp 352, waited 10 min, 351, unit cycling corredt, op test okNote allow 25-30 min for preheat"
Near Chester Township, OH 44026
Jeff M
Job Details: 12/05/2018
WALL OVEN KITCHENAID KEBS277SSS04 Preheat the oven to 350 let it sit for 5to 10 minutes unit tested good.
Near Mentor, OH 44060
Jeff M
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDTM354DSS4 Installed new part unit op tested good
Near Geneva, OH 44041
Jeff M
Job Details: 12/05/2018
RANGE WHIRLPOOL KEBS277SSS04 Found a mouse nest next to the bake element
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/05/2018
WALL OVEN WHIRLPOOL WOD93EC0AS04 Replaced temperature sensor. All tested and preheated ok.
Near Avon, OH 44011
Brian B
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced listed parts. Set temps. checked damper operation. Op test ok . Brought back core for return..
Near North Madison, OH 44057
Brian M
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc fridge freezer led lights intermittently workingFound lights in freezer and top lights in ff not workingRemoved freezer light and freed connector from foam, all lights started workingOP TEST OK"
Near North Benton, OH 44449
Robert A.
Job Details: 12/05/2018
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Found unit in an unconditioned area, ff temp 38, , frz 35, per owners manual, unit will not work correctly under 55deg in space, unit working correct, op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 12/05/2018
DRYER AMANA NGD4655EW2 Installed drums. Op test ok.
Near North Madison, OH 44057
Arthur V
Job Details: 12/05/2018
DRYER WHIRLPOOL WED4616FW0 Found blower area packed full of lint restricting air flow. Took apart and cleaned. Op test good
Near Westlake, OH 44145
Gabriel P
Job Details: 12/05/2018
DRYER WHIRLPOOL MEDX655DW1 "Dryer gets very hot but not able to send heat out , checking venting in the crawl space,found venting clog,also found pop on sb web clean out lints"
Near Burton, OH 44021
Robert A.
Job Details: 12/05/2018
MICROWAVE GE JVM3160DF3CC "Ran unit with meter, pulling 1488watts, 14amps, unit rated at 1550watts, tested several times, did not trip breaker, op test ok"
Near Newbury Township, OH 44065
Brian M
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Installed sump OP TEST OK
Near Pepper Pike, OH 44124
Brian M
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Cc handle loose on left fridge door and vibration from unitTightened handle Found vibration from copper water line behind unitVibration originates from basement where line is plumbed Repositioned line
Near Shaker Heights, OH 44122
Brian M
Job Details: 12/04/2018
LAUNDRY CENTER WHIRLPOOL WFW92HEFW0 Cc that center is not slopped Tweaked gasket to slope middle OP TEST OK
Near Ravenna, OH 44266
Dan H
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Rootstown Township, OH 44266
Dan H
Job Details: 12/04/2018
DRYER MAYTAG MEDB765FW0 "Customer complaint that start button is not working, started normal dry cycle, unit started and heated, repeated several times with same results, unit is operating as designed"
Near Shalersville Township, OH 44266
Dan H
Job Details: 12/04/2018
DRYER MAYTAG MEDE201YW0 "Customer complaint that unit is not heating, confirmed, found thermal fuse open and element open, installed new thermal fuse and element , op test good ; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock"
Near Chardon, OH 44024
Brian M
Job Details: 12/04/2018
DISHWASHER MAYTAG MDB4949SDH3 Cc of upper dish rack hard to move out Found rails to be binding and not allowing smooth glide Needs track and wheels replaced ; ordrng 2 WP3385089 (track)s and 4 WPW10078083 (dishrack wheel)s
Near Aurora, OH 44202
Dan H
Job Details: 12/04/2018
WASHER MAYTAG MVWB835DW3 "Installed new control and user interface , op test good"
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/04/2018
WASHER MAYTAG MVWC565FW1 "Replaced console. Water still remained in tub from customers last wash. Put into service mode to manually turn drain pump on to remove water. When I did, it shorted the control again. Office to order drain pump and console again.; ordrng 1 W10876600 (dra
Near Aurora, OH 44202
Dan H
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KBSN608EPA00 "Customer complaint of burning smell, found a piece of foam touching defrost heater and burning when unit goes into defrost, adjusted foam so it is not touching defrost heater, op test good , called whirlpool safety spoke to Laura file number 772355973
Near Bainbridge, OH 44023
Brian M
Job Details: 12/04/2018
MICROWAVE KITCHENAID KMBS104ESS02 Cc Ui Display Not reading correctly Found LED display on unit with some bad segmentsOrdering UI; ordrng 1 W10891907 (cntrl-elec)
Near Solon, OH 44139
Dan H
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op
Near University Heights, OH 44118
Brian M
Job Details: 12/04/2018
RANGE KENMORE 790.960026 "Cc glass falling off Found frame that holds glass broken Needs new glass frame ; ordrng 1 5303935318 (trim kit-door40.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Solon, OH 44139
Dan H
Job Details: 12/04/2018
DISHWASHER KITCHENAID KUDS40CVSS4 "Installed new dispenser, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL UDT518SAFP Garbage disposal plug was never knocked out. Unit op tested good
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 The unit was not defrosting automatically. The heating Circuit tester good installed new control unit test good; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Near Munson Township, OH 44024
Jeff M
Job Details: 12/04/2018
WASHER MAYTAG MVWB865GW0 The pump was clogged up op tested good
Near Chardon, OH 44024
Jeff M
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 The units temperatures were within specs a little warmer. I did find a a lot of dust coding the condenser. Op tested good
Near Solon, OH 44139
Dan H
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 67 degrees, evaporator fan is running, condenser fan and compressor are running, no frost pattern on evaporator , tapped the system
Near University Heights, OH 44118
Corina B
Job Details: 12/04/2018
DISHWASHER KITCHENAID KUDS03FTSS3 "CC that there is no power. Checked outlet, good. Check power to the control, 0 volts. Checked the terminal block. Found the connections at the terminal block was loose. Reconnected the wires. Optest ok."
Near Moreland Hills, OH 44022
Dan H
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Installed new control, op test no good , spray arm is still not moving, spray arm motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10861526 (pump&motor)"