We serviced a
KFIS29PBMS00 kitchenaid
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/31/2018
Found machine at room temp in both compartments. Compressor noisy. Checked pressure on high and low side while in diag step 4-5.. low side at 20” vac, high side was 250 psi. Air and moisture in system. Used glasses and black light to search for leak in system. Could not find; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 08/31/2018
ustomer complaint washer will not move past wash cycle, ran diagnostics found f8e1 long fill no fill, started water valve service tests, found hot water valve closed, opened valve, water now entering unit, cleared code; Job Cmpltd
We serviced a
JSC24C8EAM00 Jenn-Air
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/31/2018
Replaced evap and drier. Charged to spec. Op test ok. Advised 24 hrs for normal operations to resume. ; Job Cmpltd
We serviced a
GZ25FSRXYY2 whirlpool
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/31/2018
Found drain clogged with ice steam out found air leak on gasket and is torn, ordering gasket for customer ; ordrng 1 WPW10714545 (gasket-fip)
We serviced a
WDF750SAYM0 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2018
Cc dispenser using all rinse in one day,and is leaking in the back,found leak from sump pump seal,ordering new and dispenser
We serviced a
11066002010 kenmore
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2018
Open dryer replace idler pulley and lube zoom spout the shaft and rollers,opt test ok; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Cleveland, OH 44102
Brian B
Job Details: 08/31/2018
Replaced doors.. used steamer to form gaskets. Set control, op test ok. ; Job Cmpltd
We serviced a
MGDC700VW0 Whirlpool
Model Dryer
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/31/2018
Found worn idler pulley, and faulty door switch. Replaced idler pulley and door switch from truck stock. Lubricated roller supports. Ran dryer for cycle on heating, working properly.; used 1 279640 (PULLEY-IDLER), and 1 WP3406107 (SWITCH)
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/31/2018
Customer complaint unit won’t drain out and lid lock light just blinking, reset the unit, lid lock light is off, lid lock good through service test, started drain and spin, unit drained and spun but when started high speed spin with full load gears were slipping and grinding, unit needs new gearcase assembly; ordrng 1 W11255272 (GEARCASE)
We serviced a
WTW4800XQ0 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 08/31/2018
Customer complaint banging on sides and bleach tray fell out, found suspension rod front left had popped out of holder, springs are all extremely worn, unit needs suspension kit, also the tub ring that was damaged from suspension breaking; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215108 (tub ring)
We serviced a
MVWX655DW1 maytag
Model washer
Near Concord Township, OH 44077
Corina B
Job Details: 08/30/2018
CC that the unit does not spin. Found the hub not engaging. There were coins in between the washplate and basket. Cleared the coins inside the basket. Replaced hub from surplus t/s. Optest ok. ; used 1 W10528947 (HUB 26.16) from stock, Job Cmpltd
We serviced a
ART348FFFS00 whirlpool
Model refrigerator
Near Cleveland, OH 44107
Brian B
Job Details: 08/30/2018
Replaced temp sensors. Set controls. Op test ok.; Job Cmpltd
We serviced a
TPS24BPDABS GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 08/30/2018
Customer complaint that unit is leaking, found pin hole in water line, removed leaking portion of water line, reconnected with guess fitting, op test good ; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu)
We serviced a
WTW5590DSQ0 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/30/2018
Found lid lock and dogs failed. Unable to locate dogs. Installed lid lock. Need to order dogs. ; ordrng 1 80040 (agitator dogs), used 1 WP8318084 (SWITCH)
We serviced a
ARB2259CC Amana
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 08/30/2018
Removed older drier from unit, check for restrictions, found cap tube restricted, spoke with senior techs for extra test techniques, soldered a 1/4 short copper line to cap tube put 1oz of refrigerant in cap tube looking for some sort of frost on evap, no frost present, unit is restricted in the cavity, unit cannot be repaired
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 08/30/2018
Found unit getting af35 ( pressure switch out of range). Cleaned out pump no good. Needs pressure switch and hose ; ordrng 1 WPW10004260 (hose) and 1 WPW10249845 (switch-wl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 9/6 THU !,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/30/2018
User interface flickers during one cycle and then shuts down completely and then reboot both user interface and main control is required to properly repair the machine estimate only; ordrng 1 WP8182695 (CONTROL ) and 1 WP8182785 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/30/2018
Thermal fuse was open. Replaced fuse from truck stock. All tested ok. Vent is semi rigid and clear of debris.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
Customer is going to call Whirlpool and get the authorization number for us to come back out and finish the repair while I was there though. I found that the oven has a temperature range over 100° outside of the target temp; ordrng 1 WPW10181986 (SENSOR ) and 1 W11122542 (CONTROL ), saved tckt
We serviced a
WRS325FDAB06 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Paul P.
Job Details: 08/30/2018
ustomer stated sporadic/slow ice production. Tested ice maker, found motor at higher than normal ohm reading. Also, on second test, ice maker locked up and stopped, then started again. Broken/worn gear in ice maker, office to order ice maker. Set down mitigation mat.; ordrng 1 WPW10300022 (icemaker)
We serviced a
KBSD608ESS00 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/30/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, Freezer section temperature at 9 degrees, control panel is flashing over temperature alarm, reset control, no change, unit needs new control board ; ordrng 1 WPW10200659 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Bleach dispenser and soap dispenser overfilling causing machine to leak on the floor needs new set of water valves; ordrng 1 W10853723 (VALVE LOG), schdld next appmnt for 9/6 THU 12-5
We serviced a
KENMORE DRYER
Model 110.62922100
Near Chardon, OH 44024
Robert A.
Job Details: 08/30/2018
Found belt broken, replaced, op test okCust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Vent should go outside; used 1 341241 (BELT1540) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW
Near Willowick, OH 44095
Jeff M
Job Details: 08/30/2018
The unit isn’t shifting correctly but after 3 tries to shift to agitate it will work and same when trying to spin the unit needs a new actuator and control ; ordrng 1 W10480261 (cntrl-elec) and 1 WPW10006355, schdld next appmnt for 8/29 WED 8-12,
We serviced a
WHIRLPOOL DRYER
Model LDE412
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW11544EW1
Near Jefferson, OH 44047
Jeff M
Job Details: 08/30/2018
Lid lock was broken replaced with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBT1
Near Concord Township, OH 44077
Jeff M
Job Details: 08/30/2018
, I inspected the dishwasher took the bottom panel off inspect the motor everything appeared to be fine no signs of leaking. Ran the unit for 20 mins op tested good ;
We serviced a
106.8562982 kenmore
Model refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 08/30/2018
CC that the unit not cooling in the ff. Fz -6 ff 43. The thermostat was set at the coldest setting. Found the temp in the ff 43* will need a thermostat. ordrng 1 WP4317800 (thermostat 10061)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details: 08/30/2018
Note scratches in floor Installed rt ff door, bins and name plate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found door hitting vent cover, corrected cover, tested several times, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
, Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd, s
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/30/2018
Glides on both sides are damaged from frost build up and door switch will not retract. Office to order glides and door switch.; ordrng 1 WP12466115SP (light switch) and 2 WPW10120018 (slide rail (frz))s,
We serviced a
WRR56X18FW02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/30/2018
Customer complaint that unit is not cooling, temperature at 50 degrees, Found evaporator frozen solid, cleared evaporator , found evaporator thermistor terminals corroded, installed new thermistor, op test good
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 08/30/2018
Customer complaint of loud grinding noise, customer does not have proof of purchase, ran entitlement for purchase date, found cam gears rubbing each other, installed new cam and pulley, op test good ; used 1 W10721967 (PULLEY)
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
User interface not responsive. Main control is receiving 120vac but interface is not receiving 5vdc from main. ; ordrng 1 W11201274 (CONTROL)
We serviced a
WFG770H0FZ0 whirlpool
Model range
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Found intermittent ignition on oven. Spark not reaching Ignitor tip. Will need new Ignitor and spark harness. Job Cmpltd
We serviced a
WRF560SEYB02 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Customer had already fixed icemaker arm issue. Everything tested ok. Put mitigation mat under refrigerator
We serviced a
WED8740DW1 whirlpool
Model dryer
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Machine not heating. Found open heater. Removed front and drum. Replaced heater from t/s. Cleaned out blower housing. Ran test cycle, op test ok.; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd
We serviced a
WFE770H0FZ1 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Unit was smoking. Found bake element was up against the bottom of the compartment from not being installed correctly. Corrected mounting issue of bake element. All tested ok.; Job Cmpltd
We serviced a
WMH73521CS5 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 08/30/2018
Installed interlocks and control. Op test ok. ; Job Cmpltd
We serviced a
WGD6400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/30/2018
Installed idler. Op test ok
We serviced a
CWE5800ACB WHIRLPOOL
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/30/2018
Preheated oven and let heat cycle. Found unit failing to heat after a few heat cycle. Relay on control is failing. Needs control replaced.
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the washer is leaking and has a chemical smell. Checked under the washer, no water. Ran a rinse and spin, no leaks. advised cust the only chemicals going into the unit is detergent, fabric softener or bleach. Optest ok. ; Job Cmpltd
We serviced a
WMH32519FW1 whirlpool
Model microwave
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the unit is not heating. Found the magnetron is buzzing. Will need a new magnetron. Checked cap transformer and diode, good. ; ordrng 1 WPW10693025 (magnetron)
We serviced a
WHIRLPOOL DRYER
Model WED8500BW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Units not drying properly I did find a little bit a lint buildup inside the machine. Fencing towards the outside was good. Sensor harness resistors are open needs new sensor harness; ordrng 1 WP3406653 (HARNESS ), schdld next appmnt for 9/6 THU 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Willoughby, OH 44095
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ;
We serviced a
MAYTAG WASHER
Model C7185030
Near Orwell, OH 44076
Arthur V
Job Details: 08/30/2018
Talked to Ed at techline. Per use and care guide the only cycle that uses bleach is the sanitize with oxy cycle. Or whites cycle. This unit does not have a whites cycle but instead a sanitize cycle. No other cycles use bleach. ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Arthur V
Job Details: 08/30/2018
Found unit has one error code. F5e2. Which is a lid lock error. Cleared code and tested no good. Needs door latch. Replaced with truck stock. Op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Nelson Township, OH 44231
Robert A.
Job Details: 08/30/2018
Found valve not sealing, water constantly dripping in unit, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 9/5 WED !,
We serviced a
WFG320M0BW0 Whirlpool
Model Range
Near Parma, OH 44129
Brian M
Job Details: 08/30/2018
Checked oven door, found cross brace, handle, bracket support screws and handle screws may be compromised due to bearing the weight of the glass separating. Also, service pointer W10878790 for separation of glass. Office to order cross brace, 2 mounting screws, handle and kit #W10883496. Please see notes for shipping address.; ordrng 1 W10883496 (brkt-mntg) and 1 W11105179 (hndle-door) and 2 W11206744 (SUPPORT SCREW)s and 1 W11211504 (CROSS SUPPORT) and 2 WP3400832 (screw)s
We serviced a
KUIC18NNXS2 Kitchenaid
Model Ice Maker
Near Cleveland, OH 44107
Corey L.
Job Details: 08/30/2018
Customer complaint not making ice, confirmed compressor not running, tested compressor, compressor is good, start device failed, replaced with ts start dev, op test good, advised customer to allow about 72 hours for ice bin to fill; used 1 8201786 (STARTER 71.55) from stock
We serviced a
DU948PWPB2 whirlpool
Model dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 08/30/2018
CC that there is no water going into the dishwasher. Checked the water valve, have 120 volts to the valve, will need a new valve
We serviced a
WFW94HEXW0 whirlpool
Model wash/dry combo
Near Avon, OH 44011
Gabriel P
Job Details: 08/30/2018
Cc stop working error code f6e1 missed communication between ccu and mcu check drive system for worn components,check door switches verified continuity between ccu acu m13 and ms2 needs control and motor control, Job Cmpltd
We serviced a
KDTE504DSS0 kitchenaid
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/30/2018
Ran auto test ,stay looking underneath to look for a leak some where,expand my arm far back underneath to fill water on floor nothin all dry I know from first visit the bottom grill the insulation was soaking wet I ask customer to leave it outside so it will dry the issue was that the drain hose wasn’t in all the way so fix that issue came in today ran 10 minute cycle watch it no leaks I did raise up legs little bit more
We serviced a
WTW5000DW1 whirlpool
Model washer
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that it stays on sensing. Ran diag F0E2 – OVER SUDS CONDITION DETECTED, F8E1 – NO FILL, LONG FILL. Ran manual test found the cold water was turned off. Turned water back on. Ran a normal wash. Advised cust to use 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd
We serviced a
WFE525S0HS0 whirlpool
Model range
Near Westlake, OH 44145
Brian B
Job Details: 08/30/2018
Ran entitlement, verified dop. Found cord and terminal block burned out . Replaced terminal block from surplus stock. Purchased cord locally. ; used 1 W10245259 (TERM BLOCK ) from stock,Job Cmpltd
We serviced a
WHIRLPOOL DRYER ELE
Model WED5000DW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/30/2018
Ran unit, unit heating, watched unit cycle, unit just stopped, found l2 missing from outlet, waited 5min, power returned, ran unit again, power dropped out again, need an electricion to correct; Job Cmpltd
We serviced a
JS42PPFXDA JENN-AIR
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 08/30/2018
Found foam blocking condenser. Removed foam. Door switches not turning off lights. Toggled switches and got them working but they will need to be replaced. Unscrewed bulbs so they cannot stay on. ; ordrng 1 67001368 (switch- li)
We serviced a
KFCP22EXMP5 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Drain was iced over from being clogged. Replaced drain grommet with p trap drain from truck stock. Part is covered under special project S38253. .; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WFW8300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not unlock, door locks, unit does not start any cycle, control is recieving 120vac , unit needs new control, WPW10525351 (cntrl-elec)
We serviced a
WGD8300SW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not stay shut, found latch broken, installed new latch, op test good ; used 1 279570 (LATCH)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Edgewood, OH 44004
Arthur V
Job Details: 08/30/2018
Replaced lid lock and water valve op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mantua, OH 44255
Robert A.
Job Details: 08/30/2018
Removed a button from felt bearing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLS22KWMS5
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found i/m stuck at 9oclock, making a clicking noise, replaced, cycled and filled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW
Near Geneva, OH 44041
Jeff M
Job Details: 08/30/2018
he freezer had a slab of ice in it I removed the slab advice cleaned the drain unit tested good; Job Cmpltd
We serviced a
WTW8500DC5 Whirlpool
Model Washer
Near Rocky River, OH 44116
Paul P.
Job Details: 08/30/2018
Tested unit, did not find any trouble codes. Went through starting and sensing cycles with customer. Set down mitigation mat.; Job Cmpltd
We serviced a
WRT519SZDM02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44107
Corey L.
Job Details: 08/30/2018
Customer complaint of no cool in both sections, confirmed temps are 80 in both sections, found a leak at the compressor low side, repaired, unit held vacuum, charged unit, frost pattern is good, advised customer to allow the fridge about 48 hours to settle temps, op test good; Job Cmpltd
We serviced a
WED7300XW0 whirlpool
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/30/2018
Cc dryer not spinning,but heat,found heating element shorted took pic,there is power to motor but not starting has a short winding
We serviced a
LFHT2117LW8 frigidaire
Model refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/30/2018
CC that the ice maker does not work the handle is broken and the door seal is ripping. Cyceled the ice maker, not cycling. Found the handle is broken. ; ordrng 1 241798224 (ice maker) and 1 5304506469 (handle set)
We serviced a
MVWB765FW0 maytag
Model washer
Near Westlake, OH 44145
Brian B
Job Details: 08/30/2018
Replaced valve, Ran calibration and auto test and normal cycle with hot water. Op test ok, Job Cmpltd
We serviced a
RBD245PRS00 WHIRILPOOL
Model RANGE
Near University Heights, OH 44118
Dan H
Job Details: 08/30/2018
Customer complaint that clock is pulsating, confirmed, all connections are good, control is recieving 120vac, unit needs new control, part is no longer available ; ordrng 1 8303883 (cntrl-elec)
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/30/2018
Led is control failed needs the control ; ordrng 1 W10817282 (CONTROL ), schdld next appmnt for 9/6 THU 12-5
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/30/2018
The cust is using non h.e soap. She explained she seen suds in the wash. I told this is a issue and can cause the unit to fail to spin ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/30/2018
The freezer had a slab of ice in it I removed the slab advice cleaned the drain unit tested good; Job Cmpltd
We serviced a
A712 maytag
Model washer
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/30/2018
CC that the unit sometimes fills or doesn’t or does work at all. Started a normal load filled and agitates the went to a drain and spin. Will need a timer. ; ordrng 1 WP206228 (timer 14585)
We serviced a
MEDE500VW1 whirlpool
Model dryer
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/30/2018
CC that there is a f code and it’s very warm in the room now. F31 L2 Line Voltage Error, checked the terminal, l1-n 120volts, l2-n 120volts l1-l2 240volts. Checked the outlet plugged in. Checked the control, good. Re connected the vent. Optest ok; Job Cmpltd
We serviced a
WRT108FZDW02 whirlpool
Model refrigerator
Near Cleveland, OH 44106
Corina B
Job Details: 08/30/2018
CC that there is food freezing in the ff section. Found food frozen in the ff. Found service pointer W10902061 to replace the control; ordrng 1 W10838965 (thermistor) and 1 WPW10643378 (cntrl-elec)
We serviced a
WRT111SFDW02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Brian B
Job Details: 08/30/2018
Replaced feet. Leveled machine. Op test ok.; Job Cmpltd
We serviced a
WTW8800YW1 whirlpool
Model washer
Near Avon, OH 44011
Brian B
Job Details: 08/30/2018
CC that machine not spinning. Found suspension and hub worn causing tub to be loose. Checked lower components.. signs of water leaking through shaft and bearings.
We serviced a
JCD2389GTB JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 08/30/2018
Found thermostat not tripping. Needs replaced. ordrng 1 61005438 (temp control)
We serviced a
MDE2706AYW maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2018
Customer complain it doesn’t spin,found belt broken the motor pulley broken and idler pulley shock
We serviced a
MGD5500FW0 maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2018
Replace fuse that was open in exhaust,it didn’t heat how it suppose to, order a coil and an a.burner assembly and the ignator cause the ignitor glows but is not lighting up ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10118347 (valve-gas)
We serviced a
FRS26ZGGB6 frigidaire
Model refrigerator
Near Euclid, OH 44117
Corina B
Job Details: 08/30/2018
CC that the unit is not cooling. Checked the compressor 17.8amps. Locked rotor 20.amps. Will need a new compressor. Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model GSQ9669LG0
Near Perry Township, OH 44081
Arthur V
Job Details: 08/30/2018
No pop. Unit is brand new. Just installed. Manufacturing date is march of 2018 Found start device not connected completely on compressor. Reattached properly. Unit starting to cool. Op test good. Left leak mat ; Job Cmpltd,
We serviced a
MHW6000AW0 maytag
Model washer
Near Fairview Park, OH 44126
Brian B
Job Details: 08/30/2018
Replaced listed parts. Ran co test cycle and normal cycle. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found no water in i/m, ran test 120 i/m passed, ran test 97, fill test, ng, can hear valve, fill tube frozen, found wire broken at plug of heater behind i/m, needs heater; ordrng 1 W10917894 (FILL TUBE ASM), schdld next appmnt for 9/5 WED ! [**],
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GTB
Near Solon, OH 44139
Paul P.
Job Details: 08/30/2018
Ff 35, frz 0, nothing running, comp tripping start relay, pulling 9amps, tried hard start, ng, locked up, needs comp kitCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Cust to let us know; ordrng 1 W10160407 (COMP KIT36729), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MHW6000AW0 maytag
Model washer
Near Fairview Park, OH 44126
Brian B
Job Details: 08/30/2018
Replaced listed parts. Ran co test cycle and normal cycle. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Solon, OH 44139
Robert A.
Job Details: 08/30/2018
Checked unit, found noise comming from basement through a vant, op test ok; Job Cmpltd,
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/30/2018
Customer complaint that freezer section light is not working, found light switch frosted closed, freed switch light works, op test good ; Job Cmpltd
We serviced a
HTW200ASKWW HOT POINT
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/30/2018
Ran unit with load in normal wash and drain spin. Operations test normal. Advised to use as normal
Near Cleveland, OH 44102
Corey L.
Job Details: 08/30/2018
WRT311FZDW00 Whirlpool Refrigerator Replaced thermostat, op test good, advised to wait 48 hours for temps to be correct ; Job Cmpltd
We serviced a
KSF26C4XYY03 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Paul P.
Job Details: 08/30/2018
Per service pointer #W10666204, replaced user interface and diagnostic tested ice maker operations. Refrigerator is operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/30/2018
Customer complaint washer not spinning clothes out all the way, drain pipe is installed correctly, started drain and spin cycle, unit drained and spun, ran diagnostics, found f2e1 stuck key, started manual test cycle, unit passed heavy and light agitation, low and high spin, calibrated unit, cannot duplicate the problem, unit is operating as designed, advised customer load size is 6-7 bath towels about halfway up the basket, customer thought the dial should move throughout he cycle, explained the dial only selects the cycle and the led indicators advance throughout the cycle, once a cycle is started changing the selection on the dial will not change anything, you would need to cancel and start a new; Job Cmpltd
We serviced a
MFF2558FEW00 MAYTAG
Model REFRIGERATOR
Near Chester Township, OH 44026
Dan H
Job Details: 08/30/2018
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, used heat and petroleum jelly to adjust door gasket , door is sealing now, op test good ; Job Cmpltd
We serviced a
665.15912001 KENMORE
Model DISHWASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/30/2018
Control panel membrane is separating. Needs control panel.
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 08/30/2018
Found water from drip pan getting into air intake for ff section. Adjusted pan. Advised 24-48 hrs for normal op. ; Job Cmpltd
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/30/2018
Customer complaint of a loud noise while washing, confirmed when running light agitation test there is a loud noise coming from under the unit, found a piece of cardboard lodged in shroud and hitting pulley, cleared, op test good