We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma, OH 44129
Corina B
Job Details: 08/29/2018
CC that the unit does not spin the clothes out. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Ran a manual spin found the hub is slipping. The one screw is stripped in the hub. Will need a new gearcase, hub, basket, tub and screw. ; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WP8533953 (screw)
We serviced a
WFW87HEDW0 whirlpool
Model washer
Near Bay Village, OH 44140
Brian B
Job Details: 08/29/2018
Replaced control. Ran co test cycle, all functions normal. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KUIX505ESS2 kitchenaid
Model icemaker
Near Rocky River, OH 44116
Brian B
Job Details: 08/29/2018
Machine not making ice. Started unit, found drain cap loose on reservoir, causing all water to drain out as fast as it is filling. Tightened drain cap.. started unit and monitored as it cycled and made a slab of ice. All functions now normal. Advised customer on cleaning procedure.. op test ok.; Job Cmpltd
We serviced a
MVWB765FW2 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not draining, confirmed, do is not working, drain pump is recieving 120vac , installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/29/2018
Not advancing after filling with water. All connections tested ok. Office to order sump assembly. ordrng 1 W11087376 (pump&motor)
We serviced a
WFE550S0HZ0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 08/29/2018
Preheat times of 15 min are normal. Advised on hidden bake element and how it needs to transfer heat through bottom cabinet. When changing temps and or opening door will increase the time unit takes to get to newly set temp. Unit will default back to preheat mode and may change temp on the display. Op test ok. ; Job Cmpltd
We serviced a
WED6400SW1 Whirlpool
Model Dryer
Near Cleveland, OH 44120
Corey L.
Job Details: 08/29/2018
Customer complaint dryer will not rotate or start timer just counts down, confirmed, found belt switch failed, unit needs new belt switch, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; ordrng 1 WP8566208 (switch-plg 35.31)
We serviced a
ARB220RCW AMANA
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/29/2018
Good frost pattern on evap. Temps check good in both sections. Fans and lights working correctly. Advised to use as normal and monitor. Op test ok. ; Job Cmpltd
We serviced a
KDTE704DPA0 Kitchenaid
Model Dishwasher
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/29/2018
Cc leaking from vent Removed panel, cleaned vent gasketOP TEST OK ; Job Cmpltd
We serviced a
WRF560SEYM02 whirlpool
Model refrigerator
Near Cleveland, OH 44107
Brian B
Job Details: 08/29/2018
Found machine not defrosting. Used steamer to clear ice. Removed evap panel. Ohmed out evap thermister, 2.4 k ohms, out of range. Replaced from t/s. Tested defrost, op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WRS315SNHM00 whirlpool
Model refrigerator
Near Sheffield, OH 44054
Gabriel P
Job Details: 08/29/2018
Manager complain right wheel on fridge not working correctly,check wheel found out the clip that holds the wheel came off and got lost ordering part,leave water mat ; ordrng 1 W11251741 (PIN HITCH) and 1 WP2179826 (rivet)
We serviced a
WRS325FDAM02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/29/2018
Drain tube was not replace all I had to do is steam out all ice that was clogging the vents and drain tube; Job Cmpltd
We serviced a
GSD640P-36BA GE
Model DISHWASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not washing, found timer not sending power to fill valve at cycle start, unit needs new timer; ordrng 1 WD21X626 (timer)
We serviced a
WOD93EC0AS05 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Dan H
Job Details: 08/29/2018
Customer complaint that steam builds up on upper oven door when lower oven is used, explained to customer that this normal due to design of oven doors, unit is operating as designed ; Job Cmpltd
We serviced a
MER6600FW1 MAYTAG
Model RANGE
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 08/29/2018
Replaced cooktop. Tested ok.; Job Cmpltd
We serviced a
WRF535SWHV00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/29/2018
Freezer door is not sealing. Tried to install new door seal. No difference. Found door is warped. ; ordrng 1 W10919637 (dor-fip)
We serviced a
WFE550S0HV0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/29/2018
Convection fan has open winding. Office to order convection fan.; ordrng 1 W10330026 (motor-fan)
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/29/2018
ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
We serviced a
WRT311FZDT01 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 08/29/2018
Temps and settings check good. Advised on controls. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/29/2018
Cc long wash timeRan diagnostics, found no error codesRan test cycle , checked pressure sensor reading, all components passedRan calibration , OP TEST OK
We serviced a
KDFE104HPS0 Kitchenaid
Model Dishwasher
Near Strongsville, OH 44149
Paul P.
Job Details: 08/29/2018
Repaired dishwasher racks, tested with large dishes on top rack, rack does not fly off now, dishwasher operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
KDFE104DWH5 Kitchenaid
Model Dishwasher
Near Kirtland, OH 44094
Brian M
Job Details: 08/29/2018
Cc needs right rake rail loose Installed right rack railCustomer had part already delivered from previous job OP TEST OK
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Leroy Township, OH 44077
Holly Butcher
Job Details: 08/29/2018
Cc of vibration Found shipping bolts still in Removed bolts OP TEST OK
We serviced a
MHW5500FW0 Maytag
Model Washer
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 08/29/2018
Customer complaint washer doing weird things and won’t let a cycle start, confirmed after selecting start the display reads 3hr delay and cycles through delay options on its own, unit will not let tech into diagnostics, unit needs new main control and overlay, order overlay through v&v W10911044, customer called whirlpool, whirlpool covering repair using Swpl8rwsl7-1 mg7mx00epl1; ordrng 1 W10911044 (panel-cntl) and 1 W11201285 (CNTRL
We serviced a
GE RANGE
Model JGB605SET2SS
Near Aurora, OH 44202
Robert A.
Job Details: 08/29/2018
Found burner clogged, ignitor damaged, cleaned burner, replaced ignitor, op test ok; used 1 12400035 (IGNITER5299) from stock, Job Cmpltd,
We serviced a
MDB7601AWB WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44122
Chad P.
Job Details: 08/29/2018
Found handle broken and separated from console. Needs handle and console replaced. ; ordrng 1 6-919825 (panel-con) and 1 WPW10130695 (LATCH ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details: 08/29/2018
Installed adapter kit and door closers. Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Bedford, OH 44146
Robert A.
Job Details: 08/29/2018
Ran entitlement for pop. Checks good. Found motor start winding failed and element heating when timer set to timed dry with out hitting the start button. Needs motor, blower and heater replaced. Blower may not need replaced but ordering Incase it strips on removal. ; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 WP694089 (BLOWER), schdld next appmnt for 8/28 TUE 12-3
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/29/2018
Installed ui, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Brimfield, OH 44240
Robert A.
Job Details: 08/29/2018
, Replaced t stat, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AE1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/29/2018
Found flex line feeding the unit leaking approx 1ft from unit, needs flexlineCust to replace; ordrng 1 30-3132-48A (GAS LINE 46.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 08/29/2018
RGB530DEP1WW Hot Point Range Customer complaint gas line broke, confirmed connection at valve control to asm snapped when customer said he tried removing old adapter to replace it, unit needs new valve control, customer does not want repair at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 08/29/2018
Found ice cube stuck in ff i/m, removed, tray finished cycle and filled, ran diognostics on i/m all good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAV
Model K5420938
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/29/2018
Found door cams warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/29/2018
Found comp not running, leak on highside of comp, tried hard start,ing, needs comp kitOfr. 1606002466; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 8/31 FRI ! [**
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/29/2018
ran diagnostics, 4-4 missing l2, cleared code, ran unit, unit heating, op test okOfr 1606002468; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW
Near Hiram, OH 44234
Robert A.
Job Details: 08/29/2018
Most of mod/ser unreadable Ran diognostics, 8-1 no water entering unit, found valve clogged, needs valve, unit not spinning, just makes noise, found rotor bolt broken off in shaft, shaft and rotor damaged, needs basket, oiter tub and rotorWill need 2 techs; ordrng 1 W10870751 (STATOR) and 1 W10901030 (TUB, OUTER) and 1 WPW10253477 (BOLT) and 1 WPW10435242 (VALVE) and 1 WPW10544980 (ROTOR), schdld next appmnt for 9/4 TUE !
We serviced a
WRS325FDAM02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/28/2018
Defrost drain tube ,opt test ok ,lots of ice on freezer,steaming ice,took pic opt test ok ; Job Cmpltd
We serviced a
KDTE204ESS3 kitchenaid
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Top shelf goes down cause of a 2x4 wood seat underneath back wheel customer had it removed,so adjusted legs now door don’t slide foward no more customer happy,opt test ok ,leave water mat ; Job Cmpltd
We serviced a
GDF540HSF2SS GE
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Cc dispenser not opening,found dispenser door spring broken ordering dispenser,,leave water mat ; ordrng 1 WD12X24058 (DISPENSER )
We serviced a
RB120PXK WHIRLPOOL
Model WALL OVEN
Near Chesterland, OH 44026
Dan H
Job Details: 08/28/2018
Customer complaint that oven is not heating, found element broken, element is recieving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 326791 (element,bake)
We serviced a
JB755J1BB GE
Model Range
Near Conneaut, OH 44030
Brian M
Job Details: 08/28/2018
Cc that right front burner middle of burner no heat Found burner getting proper power Inner burner popped Needs burner replaced ; ordrng 1 WB30T10126 (element haliant 12 t)
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 08/28/2018
Replaced both bins. All tested ok.
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 08/28/2018
Installed control and thermistor OP TEST OK
We serviced a
MVWB835DW1 Whirlpool
Model Washer
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 08/28/2018
Customer complaint of smears on work clothes, confirmed polyester work pants all have white residue on them, sp W11042572 suggests control kit, ordering kit; ordrng 1 W11111453 (cntrl-elec)
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/28/2018
Customer complaint ice still not being made, found ice bin with about 2 dozen cubes, unit ejected cubes a refilled on its own, called techline, techline advised installing shim kit to raise door up to better engage switch, ordering A201543 shim kit,
We serviced a
FGHC2331PF6 frigidaire
Model refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Cc water dripping from dispenser,and freezer temp was 20 degrees notice fan not run evap had good frost pattern customer also show me a video of sound she was hearing displayed and board had error codes missed communication ordering control and display,evap fan and icemaker getting voltage but not starting,ordering new ,also motor auger fry not functioning,leave water mat ; ordrng 1 241509402 (motor) and 1 241518301 (bushing) and 1 242221501 (motor-auger) and 1 5303918344 (ice maker assy) and 1 5304498781 (board-main power) and 1 5308000010 (blade-evap fan)
We serviced a
253.68824010 KENMORE
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/28/2018
Not circulating air. Found open winding on evaporator fan motor. Office to order evaporator fan.; ordrng 1 242077702 (motor)
We serviced a
MGDB765FC0 DRYER
Model MAYTAG
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/28/2018
Blower stripped. Needs blower to make repair. ; ordrng 1 WPW10349492 (BLOWER WHEEL)
We serviced a
KUDP02FRSS0 kitchenaid
Model dishwasher
Near Solon, OH 44139
Corina B
Job Details: 08/28/2018
Replaced the link. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
FGHC2331PFAA frigidaire
Model refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 08/28/2018
Replaced the parts listed. Water connections to the water valve was leaking. Tighten the line up. Advised cust to keep an eye on the water line. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/28/2018
Installed control and console. Op test ok. ; Job Cmpltd
We serviced a
GSE25HMHEHES GE
Model refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/28/2018
Replaced the ice maker. Optest ok. ; Job Cmpltd
We serviced a
KRFC704FBS00 kitchenaid
Model refrigerator
Near Cleveland, OH 44111
Brian B
Job Details: 08/28/2018
Found ff evap frozen solid and temps too warm. Also slow ice production. Per ser pointer W11033419B, ran diag and checked version # of control board. Version # is 6.0.0. Per pointer this is correct. Per pointer, will need new evap cover, Orion board, and water valve. I/m was already replaced with updated unit. Allow 3 hrs for return visit.; ordrng 1 W11131873 (ORION BOARD) and 1 W11167902 (EVAP COVER) and 1 W11194380 (WATER VALVE)
We serviced a
KODE507ESS00 KITCHENAID
Model WALL OVEN
Near Brecksville, OH 44141
Chad P.
Job Details: 08/28/2018
Found both bake and broil are working in both upper and lower ovens. Advised that prolonged broiling can cause unit to shut down broil if temps get to high and it will not operate with the door open. Op test ok
We serviced a
CAE2795FQ0 whirlpool
Model washer
Near Rocky River, OH 44116
Brian B
Job Details: 08/28/2018
Replaced actuator and motor. Motor that was removed was extremely hot. Ran auto test and drain and spin. Completed cycles. Op test ok. ; Job Cmpltd
We serviced a
MGDB765FW0 maytag
Model dryer
Near Bay Village, OH 44140
Brian B
Job Details: 08/28/2018
CC that machine shuts off after 10 min on normal cycle. Checked vent and blower housing . These check good. Ran on normal cycle with vent disconnected from machine. Shut off early. Per tech sheet, Ohmed out sensor, passed. Per tech sheet , if all checks pass replace acu, will also replace sensor harness. Office to order parts. Customer needs early appt if poss.; ordrng 1 W11089308 (CONTROL) and 1 WPW10298258 (SENSOR HARNESS)
We serviced a
WDT780SAEM1 kitchenaid
Model dishwasher
Near Avon Lake, OH 44012
Brian B
Job Details: 08/28/2018
Found dispenser broken. Replaced from t/s. Ran test cycle, op test ok. ; used 1 iW10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Orwell Township, OH 44076
Brian M
Job Details: 08/28/2018
Cc clunking sound Found items stuck underneath front felt sealOP TEST OK
We serviced a
KCDI075B Whirlpool
Model Disposal
Near Mentor, OH 44060
Brian M
Job Details: 08/28/2018
Cc of not normal sound from disposal Found plastic wedged in disposal Removed OP TEST OK
We serviced a
NTW4605EW0 Amana
Model Washer
Near Cleveland, OH 44102
Paul P.
Job Details: 08/28/2018
Could not put washer into diagnostics. Wiring harness and connections are ok, supply voltage is proper, office needs to order control. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W11116498 (cntrl-elec)
We serviced a
MVWC415EW1 Maytag
Model Washer
Near Cleveland, OH 44102
Paul P.
Job Details: 08/28/2018
Found fault codes for motor and lid lock. Tested washer, found lid lock not engaging fully each time. Replaced lid lock FROM TRUCK STOCK. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 W10838613 (LATCH) from stock
We serviced a
MHW3505FW1 Maytag
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/28/2018
Found stuck button on control pad, pulled pad out, made sure all wire connections tight, replaced pad and ran through tests, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain.; Job Cmpltd
We serviced a
WRT771RWYB00 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Corey L.
Job Details: 08/28/2018
Customer complaint of warm temps in ff section and water dripping in the back of fridge, ff temp was 37, frz was 9, found evap tray frozen over drain hole, found drip valve clogged, corrected duck bill style valve, cleared ice and water, op test good
We serviced a
DFHT1843PS3 Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 08/28/2018
eplaced ff section and frz section door seals, op test good; Job Cmpltd
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near Rocky River, OH 44116
Corey L.
Job Details: 08/28/2018
Installed new wash motor assembly, op test good; Job Cmpltd
We serviced a
MDBTT53AWW4 Maytag
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 08/28/2018
Installed new panel, op test good; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Novelty, OH 44072
Dan H
Job Details: 08/28/2018
Customer complaint of f5 error code, ran diagnostics found f5e3(lid lock will not unlock) and f0e5(off balance ) error codes, lid will not lock, Lid lock test shows unit needs new control; ordrng 1 W11100602 (cntrl-elec )
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Russell Center, OH 44072
Dan H
Job Details: 08/28/2018
Customer complaint that agitator broke, confirmed, unit needs new agitator ; ordrng 1 W10836692 (agitator)
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/28/2018
Door switch is sticking.; ordrng 1 WP12466115SP (light switch)
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 08/28/2018
Replaced thermistor and control. All tested ok.; Job Cmpltd
We serviced a
MHW4200BW2 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/28/2018
Customer already had washer apart. Cleared drain pump and tested ok
We serviced a
GU3200XTXB3 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/28/2018
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/28/2018
Found duck bill stuck closed causing drain line to back up. Removed and adjusted duck bill. Unit will not accept drain kit. Cleaned line and ice. Op test ok. ; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/28/2018
Installed bracket assy. Worst then the original. Used heat gun to mold bracket. Filter now releases. Op test ok. ; Job Cmpltd
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/28/2018
Replaced door gasket and realigned door. All tested ok. No excessive heat escaping.; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/28/2018
Customer complaint that unit doesn’t spin, Ran diagnostics found f7e1(basket speed fault), f5e1(lid switch fault), and f7e7(motor unable to reach target rpm) error codes, lid locks and unlocks, found gearcase seized up, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 08/28/2018
no power to unitFound control receiving 120voltsNo indicator lights on boardNeeds control board replaced; ordrng 1 W11170317 (CONTROL)
We serviced a
FFHS2622MSU frigidaire
Model refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/28/2018
CC that the unit is not cooling and the control keeps beeping. Ff 78 and fz 32. Evap and condenser fan are running. Good frost pattern on evap. Will need a new control. Job Cmpltd
We serviced a
WFE505W0HW0 Whirlpool
Model Range
Near North Royalton, OH 44133
Paul P.
Job Details: 08/28/2018
Replaced cooktop on stove. During install, made sure elements were placed properly, all wiring lined up and tightened.; Job Cmpltd
We serviced a
KSCS25FTMS02 kitchenaid
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/28/2018
Replaced the control. Brought core back for return. Optest ok. Use is cleaning behind unit left water mat for them; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KDTE234GPS0 kitchenaid
Model dishwasher
Near Avon Lake, OH 44012
Brian B
Job Details: 08/28/2018
Machine not washing. Ran diag. Code for wash pump not starting. Checked vol to motor. 26 volts . Will need new control. Will also replace sump assembly as this may have gone bad and damaged control. Needs early appt if poss.; ordrng 1 W11085683 (SUMP) and 1 W11087209 (CONTROL)
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/28/2018
Found drain pump failing causing debris to get into sprayers. Needs pump and sprayers replaced. ; ordrng 1 W11101428 (SPRAY ARM) and 1 WPW10448645 (SPRAYER) and 1 WPW10531320 (PUMP DRAIN)
We serviced a
NTW4605EW0 Amana
Model Washer
Near Cleveland, OH 44102
Paul P.
Job Details: 08/28/2018
Tested washer, found long fill/ no fill. Noted the water lines were not connected to washer,and the supply lines are capped off. Customer will be contacting landlord to reconnect water. Washer passes other spin/agitate cycles. Did not set down mitigation mat, washer is in basement near floor drain.; Job Cmpltd
Near Cleveland, OH 44113
Corey L.
Job Details: 08/28/2018
ustomer complaint ff section was warm then unit was unplugged for a few hours, when plugged back fridge was now cooling again, temps were 37 ff and 9frz, found yellow duck bill style drain tube clogged, corrected, there was condensation on ff roof, found
We serviced a
KRFF507ESS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/28/2018
Installed new fresh food section evaporator cover, op test good ; Job Cmpltd
We serviced a
GU3200XTXB3 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/28/2018
Replaced control and bi metal from truck stock. All tested ok. used 1 W10258275 (BIMETAL) from stock, Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/28/2018
Found again a small gap in top of gasket. Cleared ice and flipped gasket. Now sealing on all sides.
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/28/2018
Cc washer sensing light goes to wash and back to sensing and don’t do anything ran diagnostics error f8e1 no fill long fill check everything it tell me to do,delete code ,check board pressure sensor rebute computer ran auto test and calibration,opt test ok; Job Cmpltd
We serviced a
MEDC215EW1 maytag
Model dryer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/28/2018
Cc timer keep advancing and not stopping,ordering timer,I ran cycle and it kept going pass off so ordering ; ordrng 1 WPW10185982 (timer)
We serviced a
KSEG700EBS2 kitchenaid
Model range
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/28/2018
Replaced the cooktop and the panel. Optest ok. ; Job Cmpltd
We serviced a
KRFC302EBS00 kitchenaid
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/28/2018
Replaced the handle. Optest ok; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/28/2018
Sealed system has leak. Needs to have dye dryer installed to find leak
We serviced a
WRT111SFDW02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Brian B
Job Details: 08/28/2018
Found leveler feet broken off, causing threaded studs to dig into floor. Will need new feet. Also, large frost buildup in freezer caused by air leaks in liner. Used sealant from t/s to seal liner. Cleared ice with steamer. Customer needs early call if poss as she works 3rd shift.; ordrng 2 WPR-30039 (LEVELER SCREW)s and 2 WPW10340017 (LEVELER)s
We serviced a
NED4655EW1 Amana
Model Dryer
Near Edgewood, OH 44004
Brian M
Job Details: 08/28/2018
Cc no heat and unit will not shut offFound 220v missing at outlet Customers fuse box needs replaced fuse panel blown out
We serviced a
JSD2789HES WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/28/2018
Changed water filter. Advised to get rid of ice after first batch.; Job Cmpltd
We serviced a
MDE4658AYW MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/28/2018
Installed felt slides, op test good ; Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Edgewood, OH 44004
Brian M
Job Details: 08/28/2018
Cc no heatInstalled a four wire plug to unit, ran test cycle, found unit to operate as designed; Job Cmpltd,
We serviced a
MGDC215EW2 Whirlpool
Model Dryer
Near Avon Lake, OH 44012
Paul P.
Job Details: 08/28/2018
Tested dryer, dryer is tumbling, heating and circulating air properly. Found vent was clogged with lint and water. Made customer aware of cleaning out inside of vent, and use of semi-rigid or rigid vent is recommended by the manufacturer over flex vent, along with safety issues
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 08/28/2018
Customer complaint filter housing won’t push filter out, confirmed found plastic arm that engages filter to eject missing, replaced water filter housing, op test good