Service History 1039 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near North Benton, OH 44449

Robert A.

Job Details: 04/12/2018

Found water valve not clossing, replaced valve, ran diogostic cycle, op test ok; Job Cmpltd,

We serviced a

WGD9371YW1 WHIRLPOOL

Model DRYER

Near Middleburg Heights, OH 44130

Dan H

Job Details: 04/12/2018

Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit heated, unit is heating normally, very little air flow outside, found 2” of lint built up inside of outside vent, advised customer to have vent cleaned out, unit is operating as designed ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Huntsburg, OH 44046

Brian M

Job Details: 04/12/2018

Cc that unit does no spin out all the time Ran diagnostics found lid lock error Ran calibration and auto test op test ok ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Huntsburg, OH 44046

Brian M

Job Details: 04/12/2018

Cc that cold water not coming in. Found error long fill no fill. Ran manual diagnostics cold water trickling In .. needs water valve replaced ; ordrng 1 W11038689 (valve), schdld next appmnt for 4/18 WED

We serviced a

MZF34X20DW00 MAYTAG

Model FREEZER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/12/2018

Replaced the gasket. Steamed the gasket out. Optest ok.; Job Cmpltd

We serviced a

MVWC200BW0 MAYTAG

Model WASHER

Near Beachwood, OH 44122

Corina B

Job Details: 04/12/2018

CC that the unit does not cycle and keeps filling. Ran diag no codes. Ran a calibration and auto test. Checked the pressure hose, good. Started a normal load and a drain and spin. Unit filled and spun properly. Called SM sent service pointer W10683100. Did test. Optest ok. ; Job Cmpltd

We serviced a

W5CE3024XB00 WHIRLPOOL

Model COOK TOP

Near Bay Village, OH 44140

Corey L.

Job Details: 04/12/2018

Customer complaint cooktop main big burner getting too hot and drawing power from other burners, customer showed me breaker, 220 50amp breaker was turned off, cooktop, fridge, lights and receptacles from three rooms were all turned off with this breaker, advised customer to call an electrician, cooktop, and fridge should be on their own dedicated circuit; Job Cmpltd

We serviced a

WMH31017FS0 WHIRLPOOL

Model MICROWAVE

Near Lakewood, OH 44107

Corey L.

Job Details: 04/12/2018

Installed new control, op test good ; Job Cmpltd

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Streetsboro, OH 44241

Brian M

Job Details: 04/12/2018

Cc that ice and water not working, Found water valve getting power but not opening needs new water valve ; ordrng 1 WPW10238100 (valve-inlt), schdld next appmnt for 4/17 TUE

We serviced a

KUDS30IXWH6 KITCHENAID

Model DISHWASHER

Near Parma, OH 44130

Dan H

Job Details: 04/12/2018

Customer complaint that wheels fell off of lower rack, confirmed; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Broadview Heights, OH 44147

Dan H

Job Details: 04/12/2018

Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd

We serviced a

JDS9860AAB JENN-AIR

Model RANGE

Near North Royalton, OH 44133

Dan H

Job Details: 04/12/2018

Customer complaint of electrical burning smell and error code, ran diagnostics no error codes found, started bake for 350 degrees, unit heated, no electrical burning smell noticed, unit heated way passed 350 degrees then displayed f1-1( oven temperature above 650 degrees ) error code, unit needs new control and oven temperature sensor, control is no longer available

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 04/12/2018

Installed LED controls. Tested refrigerator lights. Lights are operating properly now.; Job Cmpltd

We serviced a

MDB7749SBW3 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 04/12/2018

, Dishwasher is starting up by itself after a cycle has been finished. Office to order main control board and control.; ordrng 1 W10595568 (cntrl-elec) and 1 W10811166 (panel-cntl), schdld next appmnt for 4/18 WED

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 04/12/2018

Found valve cracked and cover torn. Needs both replaced. ; ordrng 1 WPW10238100 (VALVE) and 1 WPW10333887 (COVER), schdld next appmnt for 4/18 WED

We serviced a

WTW8500DC4 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/12/2018

Found unit storing several f6 e2 fault codes. Heart beat failure. Wiring checks good. Needs console and control replaced. ; ordrng 1 W11095624 (CONSOLE) and 1 W11182869 (CONTROL), schdld next appmnt for 4/18 WED !,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 04/12/2018

Installed door. Found door handle screw missing. Water line in back cracked and compressor inefficient. Needs all replaced. ; ordrng 1 W10507884 (compressor) and 1 W10827047 (HANDLE) and 1 W11120581 (TUBING), schdld next appmnt for 4/18 WED

We serviced a

JENN-AIR DISHWASHER

Model JDB8500AWY3

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 04/12/2018

The units water solenoid is broken.; ordrng 1 WPW10327249 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 WED 8

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Willoughby, OH 44094

Jeff M

Job Details: 04/12/2018

, Customer was loading washer in properly. I showed her how to load the unit properly unit tested good; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model TS22AFXKQ05

Near WILOUGHBY HLS, OH 44092

Jeff M

Job Details: 04/12/2018

Waterline was frozen in the filter was not completely installed; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM3

Near WILOUGHBY HLS, OH 44092

Jeff M

Job Details: 04/12/2018

The unit had a bad filter. Unit op tested good ; , Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Mentor, OH 44060

Jeff M

Job Details: 04/12/2018

, I found the cold water valve shut off. Re-open the valve explain to the customer How the unit work unit tested good; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVWH4

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 04/12/2018

The ui is non-responsive needs a new user interface; ordrng 1 WPW10250008 (UI), schdld next appmnt for 4/16 MON 8-12,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Mentor, OH 44060

Jeff M

Job Details: 04/12/2018

The water line was kinked ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Concord Township, OH 44077

Jeff M

Job Details: 04/12/2018

The unit units suspension is weak and needs replaced; ordrng 1 W10780048 (SUSPENSION ), schdld next appmnt for 4/16 MON 8-12,

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWWH4

Near Brooklyn, OH 44144

Jeff M

Job Details: 04/12/2018

, I tighten the set screws unit tested good; , Job Cmpltd, saved tckt [SdLink\307641a.png], snapped 2 QuickPics

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near Willoughby, OH 44094

Arthur V

Job Details: 04/12/2018

, 18006623587. Upon arrival installed new bd no good. Called techline who gave me a 1 800 662 3587. Number to call which gave me a 1 269 759 6044 number to call to reach alex Now im getting a f2e3 error. Ui and control dont match. Unit needs a temperature switch temp switch is cosidered a ui on this unit Which is very confusing ; ordrng 1 WPW10285518 (switch-cyc), schdld next appmnt for 4/16

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Rootstown Township, OH 44266

Robert A.

Job Details: 04/12/2018

Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Rootstown Township, OH 44266

Robert A.

Job Details: 04/12/2018

Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Rootstown Township, OH 44266

Gail V.

Job Details: 04/12/2018

Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,

We serviced a

WSF26C2EXB01 WHIRLPOOL

Model REFRIGERATOR

Near Streetsboro, OH 44241

Brian M

Job Details: 04/12/2018

Cc that unit is still not making ice. Tried jumping t-h no good, tested voltage from L-N low to open voltage readings. Checked P3 on back of board white Wire to ground and found low voltage, Needs to be 120v there control board needs replaced; ordrng 1 W11088499 (CONTROL BOARD ), schdld next appmnt for 4/18 WED

We serviced a

JB750SF4SS GE

Model RANGE

Near Avon, OH 44011

Macaulay G.

Job Details: 04/12/2018

Inspected oven, found broil element open, office to order broil element.; ordrng 1 WB44X20882 (shield broil asm), schdld next appmnt for 4/19 THU

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44120

Corina B

Job Details: 04/12/2018

CC that the unit is not dispensing water or making ice in the ff. Found the evap is covered in frost. Service pointer W11033419B. Ran diag test 128 600 control. Will need a new control and evap cover. Called SM to order parts. ; ordrng 1 W10687090 (cntrl-elec) and 1 W10889841 (cover-evap), schdld next appmnt for 4/17 TUE

We serviced a

WMH53520CS6 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44136

Chad P.

Job Details: 04/12/2018

Found board damaged. Need to reorder. ; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 4/17 TUE

We serviced a

MEDB835DC4 MAYTAG

Model DRYER

Near Rocky River, OH 44116

Corey L.

Job Details: 04/12/2018

Customer complaint of “AF” code flashing, started normal dry cycle, 2 minutes into cycle unit flashed AF and the check vent indicator lit, ran diagnostics found f4e3 restricted airflow, blower and blower housing clear, lint screen clear, vent to wall is clear, 4” vent is stepped down to attach to 3” vent inside wall, vent run is over 20’ , at 4”-3” connector there was an internal air flap, removed flap that was restricting airflow, op test good; Job Cmpltd

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Macaulay G.

Job Details: 04/12/2018

Installed door on refrigerator and tested, operating properly.; Job Cmpltd

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Parma, OH 44129

Jeff M

Job Details: 04/12/2018

Cust had the ui and the old ui was all ready removed. Installed new part unit op

We serviced a

WHIRLPOOL RANGE ELE

Model WFE320M0ES0

Near Brimfield Township, OH 44240

Robert A.

Job Details: 04/12/2018

Tested burners, none working, tested oven, ng, found wire from pigtail burnt off, term block danaged, unable to test furtherLeft unit unpluggedCust to let us know; ordrng 1 TJ5604 (RANGE CORD25.96) and 1 WPW10245259 (TERM BLOCK20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/12/2018

Unit has updates rails in it. Found door will not close at all. Door is not mounted in correct hinge position. Corrected door mounting and ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

MEDB835DC3 MAYTAG

Model WASHER

Near Cleveland, OH 44104

Corina B

Job Details: 04/12/2018

CC that the unit will not turn on. Checked the voltage, good. When turn the unit on the lights are flashing and can not select a cycle. Will need a main control and UI. Called SM to order parts. ; ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console), schdld next appmnt for 4/17 TUE

We serviced a

GI6FARXXY02 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Dan H

Job Details: 04/12/2018

Installed new valve, op test good ; Job Cmpltd

We serviced a

AGR5330BAB3 AMANA

Model RANGE

Near Cleveland, OH 44110

Corina B

Job Details: 04/12/2018

CC that the unit is not heating. 0amps when the ignitor. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd

We serviced a

WRT3L1SZYF00 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Corina B

Job Details: 04/12/2018

CC that the unit is not cooling. Found a leak in the evap. Recovered refrigerant, replaced drier solder the evap pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

We serviced a

WMH53520CS7 WHIRLPOOL

Model MICRO OVEN

Near Mentor, OH 44060

Corina B

Job Details: 04/12/2018

When arriving the unit is dead. Checked outlet good. Pulled unit down found the fuse is open. Replaced the fuse from t/s. And replaced the door cams. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

We serviced a

ADB3500AWS AMANA

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corey L.

Job Details: 04/12/2018

Customer complaint dishwasher not draining, found drain tube clogged, quoted customer to clear drain tube, cleared drain tube, op test good; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Corey L.

Job Details: 04/12/2018

Installed new left side ff door and frz door handle, op test good; Job Cmpltd,

We serviced a

KSC24C8EYY02 KITCHENAID

Model REFRIGERATOR

Near Solon, OH 44139

Corey L.

Job Details: 04/12/2018

Cc that unit is leaking water in ff section found standing water on drip tray rusted out drip tray water is not draining needs drain tube replaced and needs new drip tray ; ordrng 1 W10859469 (tube-drain) and 1 W11162078 (DRIP PAN), schdld next appmnt for 4/17 TUE

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Solon, OH 44139

Brian M

Job Details: 04/12/2018

Installed lid op test ok ; Job Cmpltd

We serviced a

WRS586FLDW02 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Dan H

Job Details: 04/12/2018

Installed new air damper, op test good ; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near University Heights, OH 44118

Dan H

Job Details: 04/12/2018

Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near University Heights, OH 44118

Dan H

Job Details: 04/12/2018

We serviced a

JCD2289ATW JENN-AIR

Model REFRIGERATOR

Near Highland Heights, OH 44143

Dan H

Job Details: 04/12/2018

Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 7 degrees, evaporator fan is running, compressor and condenser fan are running, found ice build up on top of evaporator, customer self defrosted evaporator after last visit, bottom of evaporator has good frost pattern, defrost heater and bimetal are good, unit needs evaporator completely cleared, cleared evaporator, unit needs condenser cleaned, cleaned condenser, op test good ; Job Cmpltd

We serviced a

WED9750WW0 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Macaulay G.

Job Details: 04/12/2018

Tested dryer, found idler pulley loud/not working properly. Replaced with idler part #279640 from truck stock. Tested dryer, sounds normal now.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

We serviced a

FFHS2611LWKA FRIGIDIARE

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Macaulay G.

Job Details: 04/12/2018

Replaced ice-maker in refrigerator and tested operation. Operating properly.; Job Cmpltd

We serviced a

WRS588FIHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Macaulay G.

Job Details: 04/12/2018

Bucket and rocker switches replaced in refrigerator per tech line instructions. Ran ice maker through #44 harvest test. All testing=ok.; Job Cmpltd

We serviced a

KRSC503ESS00 KITCHENAID

Model REFRIGERATOR

Near Amherst, OH 44001

Macaulay G.

Job Details: 04/12/2018

Found top of door on refrigerator broken where hinge goes in. The door is defective. Advised to call manufacturer.; Job Cmpltd

We serviced a

KGRS505XSS04 KITCHENAID

Model RANGE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/12/2018

Replaced valve. Op test ok. ; Job Cmpltd

We serviced a

MVWC555DW51 MAYTAG

Model WASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/12/2018

Found agitator stripped and GEARCASE worn down. Needs agitator and GEARCASE. ; ordrng 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE), schdld next appmnt for 4/17 TUE

We serviced a

WMH53520CS6 WHIRLPOOL

Model MICROWAVE

Near Parma, OH 44130

Chad P.

Job Details: 04/12/2018

Found cook top light out again. Relay on control not firing. Needs control and lamp replaced. Will contact Techline on return. Cust need morning for install please. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/16 MON

We serviced a

KENMORE DRYER

Model 110.87872602

Near Maple Heights, OH 44137

Gail V.

Job Details: 04/12/2018

Screw holding part of the hinge in place was loose ; job compltd

We serviced a

MAYTAG DRYER

Model MGDB850YW

Near Garfield Heights, OH 44125

Jeff M

Job Details: 04/12/2018

Massive want build up inside the drawer; Job Cmpltd,

We serviced a

FRIGIDAIRE DISHWASHER

Model LGID2475QF0A

Near Pepper Pike, OH 44124

Jeff M

Job Details: 04/12/2018

he unit Will not complete a full cycle mechanically everything is functioning properly. EST only; ordrng 1 117492610 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

FRIGIDAIRE DISHWASHER

Model KH51531811

Near Jefferson Township, OH 44047

Arthur V

Job Details: 04/12/2018

Replaced pressure switch. Called techline (Tammy) performed recalibration. Unit op test good. Not leaking now. Left bottom panel for customer to install. (Do not want to scratch customer floor.). ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Jefferson, OH 44047

Arthur V

Job Details: 04/12/2018

Found unit inner drum moving back and forth. Needs bearing job est = 45.00 sc. 280.00 labor. 790.97 parts and shipping. Total est = 1191.30. Parts needed are 1-w10874745. And 1-wpw10040480. Cust does not want repaired. ; , Job Cmpltd,

Near Jefferson, OH 44047

Arthur V

Job Details: 04/12/2018

WHIRLPOOL DRYER WED7990FW0 Getting a f4e4 error. Line 2 error. Called techline talked to David Ran diagnostics everything passed Increased cust expectation time to f3 7721731102. Checked power to unit getting 237 v techline suggested to use time dry for small lo

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Brimfield, OH 44240

Robert A.

Job Details: 04/12/2018

Installed fan service kit, op test ok; Job Cmpltd,

We serviced a

MAYTAG SXS REFRIGERATOR

Model MZD2665HEB

Near Kent, OH 44240

Robert A.

Job Details: 04/12/2018

, Installed bi metal, ice maker and cust supplied control, cycled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/12/2018

Ran diognastics no codes, ran test 51, all passed, ran test 52, good, found sharp edge on adj, needs adj; ordrng 1 W11161960 (ADJ), schdld next appmnt for 4/16 MON !,

We serviced a

100.45089400 KENMORE

Model WASHER

Near Hambden Township, OH 44024

Brian M

Job Details: 04/12/2018

Installed control board ran test cycle op test ok ; Job Cmpltd

We serviced a

FFHB2740PE5A FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, OH 44109

Chad P.

Job Details: 04/12/2018

Found cube catch slipping in ice basket. Needs basket replaced. Cust can install. No need to return. ; ordrng 1 242093003 (ice container assy)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT17B3AQ1

Near North Madison, OH 44057

Arthur V

Job Details: 04/12/2018

Made sure drain and funnel behind control were clear. Reset front of fridge back so there would be a more positive direction for water to drain. Customer to monitor ; Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MGT8720DS02

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 04/12/2018

Found left rear burner no sparking, found wire from spark mod broken, repaired, op test ok; Job Cmpltd,

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW8627DDB

Near Solon, OH 44139

Robert A.

Job Details: 04/12/2018

Installed control, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KTRS21KFAL00

Near Bainbridge, OH 44023

Robert A.

Job Details: 04/12/2018

Found evap drain frozen, cleared ice, installed heater extention, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

NTW4516FW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44135

Corey L.

Job Details: 04/11/2018

Customer complaint washer doesn’t wash just fills then lights flash, found drain laying on floor, attached drain to sink, started normal cycle, unit filled, agitated, spun and drained, unit is operating as designed

We serviced a

WFG320M0BS0 WHIRLPOOL

Model RANGE

Near Concord Township, OH 44077

Brian M

Job Details: 04/11/2018

Cc smell of gas.Found smell coming from oven when trying to bake. hot surface igniter not igniting needs replaced. Customer does not want to fix at this time Job Cmpltd

We serviced a

WRF757SDEM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Chad P.

Job Details: 04/11/2018

Installed adapter kit. Steamed and conformed gasket. Op test ok. ; Job Cmpltd

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Grafton, OH 44044

Macaulay G.

Job Details: 04/11/2018

Tested washer. Made adjustments to level. Movement on washer top normal operation for this model.; Job Cmpltd

We serviced a

LGID2475QF3A FRIGIDIARE

Model DISHWASHER

Near Grafton, OH 44044

Macaulay G.

Job Details: 04/11/2018

Control not registering selected entries or when door is closed to start cycle. Control assembly not sending voltage to pump either. Office to order control and interface.; ordrng 1 117492610 (control assembly) and 1 807022403 (board), schdld next appmnt for 4/16 MON

We serviced a

MHW5100DW0 MATYAG

Model WASHER

Near North Olmsted, OH 44070

Dan H

Job Details: 04/11/2018

Customer complaint that dispenser is broken, confirmed, unit needs new dispenser, customer will install ; ordrng 1 W11174397 (DISPENSER HANDLE) and 1 WPW10365885 (drawer)

We serviced a

LSE7806ACE MAYTAG

Model WASHER/DRYER STACK

Near Westlake, OH 44145

Dan H

Job Details: 04/11/2018

Customer complaint of loud noise, confirmed, found noise is coming from blower wheel hitting housing, found motor mount broken, unit needs blower wheel and motor mount; ordrng 1 WPY015825 (clip- moto) and 1 Y303836 (blower wheel), schdld next appmnt for 4/16 MON

We serviced a

WOS92EC7AS03 WHIRLPOOL

Model RANGE

Near Westlake, OH 44145

Dan H

Job Details: 04/11/2018

Customer complaint that unit displayed call for service during self clean cycle, ran diagnostics found f5e1(door latch motor not operating) error code, door lock is operating and recieving 120vac, repeated door lock test several times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

100.82673110 KENMORE

Model WASHER

Near Willoughby Hills, OH 44094

Brian M

Job Details: 04/11/2018

Cc that unit is not spinning, Could not duplicate issue op test ok ; Job Cmpltd

We serviced a

WTW6300SW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44128

Corina B

Job Details: 04/11/2018

CC that the unit is flashing ul. F83 Door Unlock Failure. checked lid switch, it’s out of range. Will need a new lid switch. Found suspension needs to be replaced. Called SM to order parts. Cust does not want to repair

We serviced a

GI7FVCXWQ01 WHIRLPOOL

Model REFRIGERATOR

Near Seven Hills, OH 44131

Chad P.

Job Details: 04/11/2018

Found ice maker in a solid block of ice again. Ice maker cover broke from ice. Needs I.m. Assy and cover. Order cover from serval. Shows in stock. Techline. Todd 7721726081. Sent me to master tech. T.j. To replace the smart valve. And other parts needed. ; ordrng 1 W10273055 (escutcheon) and 1 WPW10122559 (I.M. ASSY) and 1 WPW10270395 (VALVE, SMART. ), schdld next appmnt for 4/18

We serviced a

WFG515S0EB1 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44102

Corey L.

Job Details: 04/11/2018

Customer complaint bake and broil won’t stay lit, confirmed burner lights then shuts off when ignitor stops sparking, found unit not properly grounded, advised customer have an electrician put in a proper ground for this dsi range to work properly ; Job Cmpltd

We serviced a

WTW7500GW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44105

Corey L.

Job Details: 04/11/2018

Customer complaint of f5 error code flashing, lid stuck locked when tech arrived, lid lock getting power, lid lock failed, unit needs new lid lock; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 4/16 MON

We serviced a

ATW4675YQ1 ADMIRAL

Model WASHER

Near Cleveland, OH 44102

Corey L.

Job Details: 04/11/2018

Customer complaint washer not draining, ran diagnostics found f5e2 lid lock fault, f2e1 stuck key, f7e6 motor fault, and f7e5 shifter fault, lid not locking in manual test mode, lid lock getting power, lid lock has failed, unit needs lid lock assembly ; ordrng 1 W10404050 (lid lock), schdld next appmnt for 4/16 MON 9

We serviced a

KODE500ESS02 KITCHENAID

Model RANGE

Near Chester Township, OH 44026

Brian M

Job Details: 04/11/2018

Cc oven not working. Found control UI board not lighting upNeeds new control board ; ordrng 1 W11087449 (console ASSY ), schdld next appmnt for 4/18 WED

We serviced a

KUDC03FVSS0 KITCHENAID

Model DISHWASHER

Near Pepper Pike, OH 44124

Brian M

Job Details: 04/11/2018

Cc unit not filling up with water, Found knife under float switch OP TEST OK ; Job Cmpltd,

We serviced a

WRF535SWHV WHIRLPOOL

Model REFRIGERATOR

Near Walton Hills, OH 44146

Brian M

Job Details: 04/11/2018

Cc that left door hangs low and that freezer light not workingFound left door hanging lower than normal added 2nylon washers to bottom left hinge Could not duplicate issue with freezer light Op test ok ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd

We serviced a

MHW4200BW2 WHIRLPOOL

Model WASHER

Near Maple Heights, OH 44137

Brian M

Job Details: 04/11/2018

Cc that unit does not drain flashes a code Found no codes Removed back did not find anything in pump tightened cap ran test cycle op test ok ; Job Cmpltd

We serviced a

WED7300DW1 WHIRLPOOL

Model DRYER

Near North Ridgeville, OH 44039

Dan H

Job Details: 04/11/2018

Customer complaint that unit is not heating and unit does not shut off when door is opened, found unit not recieving correct power from supply, unplugged unit, tested outlet, proper voltage at outlet, tested cord, cord is good, plugged unit back in, unit is recieving proper voltage now, started normal dry cycle, unit heated, opened door, unit did not shut off, found door switch sticking in closed position, installed new door switch, op test good , advised customer that they need an electrician to correct power supply ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd

We serviced a

110.97721700 KENMORE

Model DRYER

Near Avon, OH 44011

Dan H

Job Details: 04/11/2018

Customer complaint that unit is not drying clothes, started normal dry cycle, unit is not heating, found thermal fuse open, jumped out, unit heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd

We serviced a

NTW4516FW2 AMANA

Model WASHER

Near North Ridgeville, OH 44035

Macaulay G.

Job Details: 04/11/2018

Washer making loud metallic noise.Tested washer, found spin basket separated, office to order spin basket.; ordrng 1 W10554251 (spin basket), schdld next appmnt for 4/16 MON

We serviced a

IGL730CS0 IKEA

Model RANGE

Near Elyria, OH 44035

Macaulay G.

Job Details: 04/11/2018

Error code F8E0 for cooling fan speed not high enough. Fan has open winding. Office to order cooling fan assembly.; ordrng 1 W11107275 (COOLING FAN ASSEMBLY ), schdld next appmnt for 4/16 MON

We serviced a

WFE515S0ET1 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44035

Macaulay G.

Job Details: 04/11/2018

Checked resistance on temp probe, 1058 ohms. Control board not registering proper temperature changes. Office to order control board.; ordrng 1 W10714875 (panl-cntrl), schdld next appmnt for 4/17 TUE

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/11/2018

Installed door. Op test ok. No name plate. Need to order. Cust can install. No need to return. ; ordrng 1 W11223753 (BADGE)

We serviced a

KSC24C8EYY02 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44130

Chad P.

Job Details: 04/11/2018

Found fz evap half frosted over. No dye found in fz evap or machine compartment. Old style ff evap. Needs evap and filter drier replaced. Cfc. Big job. 3 count. Cfc tech only. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10643261 (EVAP), schdld next appmnt for 4/16 MON

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW0

Near Dorset, OH 44032

Arthur V

Job Details: 04/11/2018

Found defrost water leaking into fresh food compartment. All paths to drain are clear. Called Frigidaire technical support and talked to Gaety. There is a kit for this issue please order parts lusred ; ordrng 1 5303918733 (FOIL TAPE) and 1 A04520001 (FERULL KIT

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