Service History 1045 - Fred's Appliance

We serviced a

WHRE550H1WW WHIRLPOOL

Model WASHER

Near Cleveland, OH 44109

Brian M

Job Details: 04/04/2018

Cc that washer was not spinning. Found motor flashing 1 long stop time , also found belt off motor, put belt back on and ran test cycle found loud grinding noise coming from motor. Needs motor and belt replaced estimate only do not order parts

We serviced a

MMV4205DS1 MAYTAG

Model MICROWAVE

Near North Olmsted, OH 44070

Dan H

Job Details: 04/04/2018

Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) Job Cmpltd

We serviced a

WMH32519FZ0 WHIRLPOOL

Model MICROWAVE

Near Brook Park, OH 44142

Dan H

Job Details: 04/04/2018

Customer complaint that something popped and now nothing works, capacitor is good, diode is good, main fuse is good, had customer turn on breaker, saw arcing coming from behind unit, unit is hard wired in, this is an install issue, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd

We serviced a

WFG515S0ES1 WHIRLPOOL

Model RANGE

Near Parma Heights, OH 44130

Dan H

Job Details: 04/04/2018

Wrong burner head recieved, ordering left front burner head, spark board is not needed ; ordrng 1 WPW10515455 (burnr-head), schdld next appmnt for 4/12 THU

We serviced a

WZF34X16DW01 WHIRLPOOL

Model UPRIGHT CHEST

Near Strongsville, OH 44136

Chad P.

Job Details: 04/04/2018

Found control dead. Has power. Needs control replaced. ; ordrng 1 W10847847 (CONTROL. ), schdld next appmnt for 4/9 MON

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 04/04/2018

Installed chatter kit and handle. Op test ok. ; Job Cmpltd

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/04/2018

Ran unit on normal wash and drain spin with load. Unable to duplicate the issue. ; Job Cmpltd

We serviced a

MHW5100DW0 WHIRLPOOL

Model WASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/04/2018

Replaced pump. Op test ok. ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Avon Lake, OH 44012

Brian B

Job Details: 04/04/2018

Replaced broken water inlet assembly. Tested unit. . Op test ok.; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairview Park, OH 44126

Brian B

Job Details: 04/04/2018

, Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairview Park, OH 44126

Arthur V

Job Details: 04/04/2018

Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairview Park, OH 44126

Arthur V

Job Details: 04/04/2018

Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE515S0EW1

Near Edgewood, OH 44004

Arthur V

Job Details: 04/04/2018

Replaced power cord and terminal block. Tested. Op test good. Top burners working also ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVB00

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/04/2018

Replaced fan motor and blade. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW0

Near Auburn Township, OH 44023

Robert A.

Job Details: 04/04/2018

Installed harness, ran unit, op test ok; Job Cmpltd,

We serviced a

JENN-AIR WALL OVEN COMBO

Model JJW9627AAW

Near Novelty, OH 44072

Robert A.

Job Details: 04/04/2018

Installed clock, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

ARB8057CB AMANA

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Chad P.

Job Details: 04/04/2018

Found unit not defrosting. Advanced timer into defrost. Timer checks good. Found element open. Also thermostat is bulged. Needs heater and thermostat replaced. ; ordrng 1 12001937 (thermostat, DEFROST) and 1 WP67002493 (HEATER), schdld next appmnt for 4/9 MON

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 04/04/2018

Washer not draining. Found open winding in drain pump. Replaced drain pump from truck stock. Tested ok.; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd

We serviced a

ED25RQXYW02 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Macaulay G.

Job Details: 04/04/2018

Replaced dual water valve in refrigerator. Tested water valve, water coming out ok, no leaks. Fills ice maker.; Job Cmpltd

We serviced a

ED5FTGXKQ02 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Macaulay G.

Job Details: 04/04/2018

Replaced thermostat in refrigerator. Unit turning on and cooling ok.; Job Cmpltd

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near WILOUGHBY HLS, OH 44094

Corey L.

Job Details: 04/04/2018

Took pictures of leak damage, light damage water found a hole under unit, simply went straight down for the most part onto basement concrete floor, customer states nothing was damaged, there is a light ballast very close to where leak occurred, but no evidence of water touched it, drain line popped off, clamp was not fully installed onto pump outlet, corrected, op test good; Job Cmpltd

We serviced a

WRF560SEYW02 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby, OH 44094

Corey L.

Job Details: 04/04/2018

Customer complaint making noise while dispensing water, confirmed very airy sound while dispensing, found water supply line not seated all the way at the connector on back of unit, corrected, op test good; Job Cmpltd

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Euclid, OH 44117

Corey L.

Job Details: 04/04/2018

Installed bearing stator rotor and rps, calibrated, op test good; Job Cmpltd

We serviced a

11092581200 KENMORE

Model WASHER

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 04/04/2018

CC that when in a spin cycle it shakes bad. Found the pads are worn down. Will need new pads. Called SM to order parts. ; ordrng 1 285219 (pad) and 1 285744 (pad-suspen), schdld next appmnt for 4/9 MON

We serviced a

MSD2454GRW MAYTAG

Model REFRIGERATOR

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 04/04/2018

CC that the unit does not dispense ice or water. Found the switch is corroded and one of the wires is broken off. Will need a new switch and wires. Called SM to order parts. ; ordrng 1 WP61005520 (switch- li), schdld next appmnt for 4/9 MON

We serviced a

GHWS3600F0WW GE

Model WASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 04/03/2018

Replaced seal oring, main gasket, rear tub, basket with trunnion, and front tub. Found pressure chamber and hose damaged. Offife to order pressure tube and chamber.; ordrng 1 WH41X10348 (hose (pressure)) and 1 WH41X10353 (air chamber), schdld next appmnt for 4/9 MON

We serviced a

KRFC300EWH01 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44107

Dan H

Job Details: 04/03/2018

, Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890099, 1 W10890117, 1 W10890128, and 1 W10890291 from stock, Job Cmpltd

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Garfield Heights, OH 44105

Chad P.

Job Details: 04/03/2018

Installed all parts listed and placed core on truck for return. Op test ok. ; Job Cmpltd

We serviced a

WTW8600YW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/03/2018

CC that the unit is leaking and that it’s really loud on a spin cycle. Checked underneath and found oil leaking from the bearing. Will need a new bearings. Customer does not want to repair ; Job Cmpltd

We serviced a

FFBD2406NW0A FRIGIDAIRE

Model DISHWASHER

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/03/2018

he cust received the wrong part. The part does not have a part number on it. It’s the correct part order. ; ordrng 1 154877801 (overlay), schdld next appmnt for 4/9 MON

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Seven Hills, OH 44131

Corina B

Job Details: 04/03/2018

Replaced the parts listed. Brought core back for return. Optest ok

We serviced a

WRF992FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44134

Corina B

Job Details: 04/03/2018

Replaced the parts listed. Brought core back for return. Water dispenser is working. Advised cust to wait 24hrs before inserting food. Optest ok. ; Job Cmpltd

We serviced a

MGT8655XS01 WHIRLPOOL

Model RANGE

Near South Euclid, OH 44121

Corey L.

Job Details: 04/03/2018

Customer complaint lower oven not preheating, confirmed no glow at ignitor, ignitor is getting 120v, unit needs lower oven bake ignitor; ordrng 1 WPW10324738 (igntr-oven), schdld next appmnt for 4/9 MON

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near University Heights, OH 44118

Corey L.

Job Details: 04/03/2018

Customer complaint of white residue on delicates, ran diagnostics found f0e5 off balance load, suspension is good, control kit w11111455 not correct kit for this model, the kit matching this units model number is part# W11111459; ordrng 1 W11111459 (cntrl-elec KIT), schdld next appmnt for 4/6 FR

We serviced a

WFC150M0EW0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44128

Corey L.

Job Details: 04/03/2018

Customer complaint range is sparking in back, terminal block burnt at red stud, harness ok, all wires in the unit are intact, installed customer supplied power cable and terminal block, op test good, unable to confirm improper install as customer removed terminal block ; Job Cmpltd

We serviced a

WFG320M0BB2 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44111

Dan H

Job Details: 04/03/2018

Installed new oven door gasket, op test good ; Job Cmpltd

We serviced a

WFG530S0ES1 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Dan H

Job Details: 04/03/2018

Customer complaint that oven shuts off, started bake for 350 degrees, burner lit right up, oven heated to 350 degrees, burner shut off, burner relit on its own, burner shut off, then burner lit and ignitor kept sparking and burner shut off, unit needs ignitor and dsi board ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk), schdld next appmnt for 4/9 MON

We serviced a

KMHC319EBL1 KITCHENAID

Model MICROWAVE

Near Avon, OH 44011

Macaulay G.

Job Details: 04/03/2018

Replaced air duct, harnesses, and magnetron. All tested ok. Door control cable is damaged. Office to order cable.; ordrng 1 W10508741 (harns-wire), schdld next appmnt for 4/6 FRI

We serviced a

WFE524CLBS0 WHIRLPOOL

Model RANGE

Near Strongsville, OH 44149

Chad P.

Job Details: 04/03/2018

Installed burner. Op test ok. ; Job Cmpltd

We serviced a

106.72209202 KENMORE

Model REFRIGERATOR

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/03/2018

Installed evap fan. Op test ok. ; Job Cmpltd

We serviced a

JXD7036YS3 JENN-AIR

Model DOWN DRAFT HOOD

Near Westlake, OH 44145

Macaulay G.

Job Details: 04/03/2018

File# 7721655871 Replaced both switches, switch cover, upper motor arm, and control switch. Unit still struggling to go completely up. Called Jenn-Air. Spoke with Joel. Said to try dismounting unit, but made no difference. Completely uninstalled unit and still did not work properly. Called Jenn-Air again, they are putting file in for review and will be contacting either myself or the customer with the next step

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Maple Heights, OH 44137

Dan H

Job Details: 04/03/2018

Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate and high speed spin, unit did not spin or agitate, found motor not plugged into harness, no damage, connected motor, unit spins and agitates, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Dan H

Job Details: 04/03/2018

Customer complaint that unit is not operating, ran diagnostics found f8e1(long/no fill) and f5e3( lid unlock fault) error codes, cleared, ran manual test cycle, lid locks and unlocks, cold and hot water valves open and close, started normal wash cycle, unit filled and cancelled cycle, ran diagnostics found f8e1 error again, cleared, found pressure hose disconnected from control, reconnected pressure hose, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd

We serviced a

NGD4655EW2 AMANA

Model DRYER

Near Maple Heights, OH 44137

Dan H

Job Details: 04/03/2018

Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Dan H

Job Details: 04/03/2018

Customer complaint that unit is not operating, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate and high speed spin, unit did not spin or agitate, found motor not plugged into harness, no damage, connected motor, unit spins and agitates, op test good ; Job Cmpltd

We serviced a

KERS202BWH0 KITCHENAID

Model RANGE

Near North Royalton, OH 44133

Chad P.

Job Details: 04/03/2018

Found only rod sent. Parts look up on Marcone is wrong. Found part number 17 is the switch. Confirmed on different web sites and photos. Need to reorder switch. ; ordrng 1 WP9757262 (SWITCH), schdld next appmnt for 4/6 FRI

We serviced a

MGDB855DC3 MAYTAG

Model DRYER

Near Warrensville Heights, OH 44122

Corey L.

Job Details: 04/03/2018

Customer complaint fascia is cracked, confirmed crack on top left of unit exposing control, unit needs new fascia; ordrng 1 W10849061 (panel-cntl FASCIA), schdld next appmnt for 4/6 FRI

We serviced a

WTW5000DW0 WHIRLPOOL

Model WASHER

Near WARRENSVL HTS, OH 44122

Corey L.

Job Details: 04/03/2018

Customer complaint washer not spinning, ran diagnostics found f0e5 off balance load, f7e1 basket speed fault, cleared error codes, ran spin test, unit spun for 5 seconds then stopped, gave me f7e1 again, shaft sloppy on basket gearcase needs replaced; ordrng 1 W11035751 (gearcase), schdld next appmnt for 4/6 FRI

We serviced a

MVWB855DC2 MAYTAG

Model WASHER

Near Warrensville Heights, OH 44122

Corey L.

Job Details: 04/03/2018

Customer complaint of f7e1 error code, ran diagnostics confirmed f7e1 pressure system fault, did step 6 twice, started normal wash, unit filled and advanced to wash, unit spun and drained, unable to duplicate the problem, unit operating as designed ; Job Cmpltd

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Parma, OH 44129

Corina B

Job Details: 04/03/2018

CC that the unit does not dry the clothes. Found there was lint trapped inside the vent causing a restriction. Cleared vent. Advised cust to clean lint trap after every use. , Optest ok. ; Job Cmpltd

We serviced a

WTW4950XW3 WHIRLPOOL

Model WASHER

Near Brook Park, OH 44142

Corina B

Job Details: 04/03/2018

The model number does not match the warranty, cust called warranty company and does not have a warranty. Pd sc. CC that the unit does not spin and there is water left in the unit. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F0E2 – OVER SUDS CONDITION DETECTED, F7E1 – BASKET SPEED FAULT,. Will need a new shifter. Advised cust to 1-2 tablespoons of detergent. Customer does not want to repair

We serviced a

MDB7749SBM1 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44113

Corina B

Job Details: 04/03/2018

Replaced the parts listed. Ran unit for 5-10 minuets with door panel off. No leaks. Optest ok. ; Job Cmpltd

We serviced a

KDTM404ESS3 KITCHENAID

Model DISHWASHER

Near Highland Heights, OH 44143

Corina B

Job Details: 04/03/2018

CC that the glasses are coming out with spots. Ran diag f9 1-Can’t Find Position. Ran calibration. Checked the diverter, no leaks wires are good. Running as designed. Optest ok.; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Bedford, OH 44146

Dan H

Job Details: 04/03/2018

Customer complaint that unit is not draining, Ran diagnostics no error codes found, unit sitting very unlevel, leveled unit, ran manual test cycle, unit fills, drains, spins, and agitates, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

MHW3505FW1 MAYTAG

Model WASHER

Near Mentor, OH 44060

Dan H

Job Details: 04/03/2018

Customer complaint of f9e1 error, found boot not properly mounted to tub, corrected, ran diagnostics found f9e1(long drain) error code, cleared, ran test cycle, unit is draining very slowly, unit did not complete test cycle, test cycle stopped unit is flashing f9e1 error, found filter basket clogged, removed debris, unit drains, op test good ; Job Cmpltd

We serviced a

KFIL27CXMS0 KITCHENAID

Model REFRIGERATOR

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/03/2018

Found filter housing head leaking. Needs replaced. Afternoon request for install date. ; ordrng 1 WPW10216070 (TANK ASSY), schdld next appmnt for 4/6 FR

We serviced a

KDTE704DBL0 KITCHENAID

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/03/2018

9:51, Found unit not filling with water. Found only 12 volts ac going to valve. Also, Diverter is leaking. Wiring checks good. Needs control and DIVERTER replaced. Unit has 60 months on DIVERTER. ; ordrng 1 W10537869 (motor, DIVERTER) and 1 W10866116 (CONTROL), schdld next appmnt for 4/6 FRI

We serviced a

WFW75HEFW0 WHIRLPOOL

Model WASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 04/03/2018

Installed ui and ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYB04

Near Edgewood, OH 44004

Arthur V

Job Details: 04/03/2018

Found evap fan motor not running. 120 v to motor. Needs evap fan motor and blade. ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap), schdld next appmnt for 4/9 MON !,

We serviced a

JENN-AIR WALL OVEN COMBO

Model JJW9627AAW

Near Novelty, OH 44072

Robert A.

Job Details: 04/03/2018

Installed clock, op test

We serviced a

MVWC300BW1 MAYTAG

Model WASHER

Near Mentor, OH 44060

Corina B

Job Details: 04/03/2018

CC that the washer sounds like an airplane when in a spin. Ran a drain and spin found the gearcase needs to be replaced. Removed the scanner nut. Called SM to order part. ; ordrng 1 W11035749 (gearcase), schdld next appmnt for 4/6 FRI

We serviced a

11078102310 KENMORE

Model DRYER

Near Beachwood, OH 44122

Corey L.

Job Details: 04/03/2018

Customer complaint dryer not heating, started normal dry cycle, igniter had bright glow, flame lit, cycled igniter and flame 4 more times, vent is foil style and pinched against back wall, corrected vent, advised customer foil vent is a fire hazard and to replace with a semi-solid or solid rigid metal vent; Job Cmpltd

We serviced a

KRFC604FSS00 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 04/03/2018

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.85oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087, 1 W10890117, 1 W10890131, and 1 W10891058 from stock, Job Cmpltd,

We serviced a

WFW75HEFW0 WHIRLPOOL

Model WASHER

Near Berea, OH 44017

Macaulay G.

Job Details: 04/03/2018

Replaced stator and tub assembly. Tested unit in diagnostics and spin cycles, ok.; Job Cmpltd

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Macaulay G.

Job Details: 04/03/2018

Found LED lights dim in refrigerator, unplugged and plugged unit in to test a reset, lights still dim. Main LED board to be ordered by office.; ordrng 1 W10515057 (light board) and 1 W10515058 (light), schdld next appmnt for 4/9 MON

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Bedford, OH 44146

Dan H

Job Details: 04/02/2018

Installed new run cap, op test good ; Job Cmpltd

We serviced a

KDTM354DSS4 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corey L.

Job Details: 04/02/2018

Installed new drain pump, op test good; Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near North Royalton, OH 44133

Corina B

Job Details: 04/02/2018

The screw on the rotor is stripped. Will need a new rotor, stator, slider. Called Sm to order parts ; ordrng 1 MVWB835DW1 (STATOR) and 1 W10673062 (harness shield) and 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W11027980 (screw), schdld next appmnt for 4/6 FR

We serviced a

WFE515S0EB0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44108

Corey L.

Job Details: 04/02/2018

Installed both rear burners, op test good; Job Cmpltd

We serviced a

KFIS29PBMS00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Macaulay G.

Job Details: 04/02/2018

Replaced ice maker with thermistor. Tested unit for proper operation, testing ok.; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near North Royalton, OH 44133

Corina B

Job Details: 04/02/2018

CC that it takes to long to dry. Removed the vent the unit is cycling properly. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Optest ok. ; Job Cmpltd

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Kent, OH 44240

Dan H

Job Details: 04/02/2018

Customer complaint that unit is not spinning out clothes, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, repeated with only cold water, same results, ran drain and spin, unit spun and completed cycle, no error codes found after spin cycle, unable to duplicate the problem, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

We serviced a

WDF320PADB2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Corina B

Job Details: 04/02/2018

CC that it stops in mid cycle and there is standing water at the end. Ran diag no codes then calibration. Ran a normal load started. Advised cust to clean filter out once a month and to run the hot water in the sink before starting the dishwasher. Optest ok. ; Job Cmpltd

We serviced a

AED4675YQ1 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44135

Corey L.

Job Details: 04/02/2018

Customer complaint dryer making loud noises while spinning, screw caught in door drum pad, roller not spinning freely, replaced rollers and removed screw and change from bottom of dryer, op test good ; used 1 349241T from stock, Job Cmpltd

We serviced a

FFHS2611PFEA FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, OH 44001

Macaulay G.

Job Details: 04/02/2018

Found signal arm broken on ice maker , and not operating properly. Replaced ice maker and tested, operating ok. Deflector was found broken. Office to order ice deflector. Customer will install himself.; ordrng 1 240507202 (deflector-ice cont)

We serviced a

LGHB2867PF0 FRIGIDIARE

Model REFRIGERATOR

Near Strongsville, OH 44136

Corina B

Job Details: 04/02/2018

CC that the ice maker is leaking and the door does not shut all the way. Found the im was off the tabs leaning forward and the water was not hitting the fill cup. The water was running down the back wall, steamed the ice out and remounted the Im. Found the door seal was not hit the fz frame steamed the gasket out. Optest ok. ; Job Cmpltd

We serviced a

WRB322DMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Ravenna, OH 44266

Dan H

Job Details: 04/02/2018

Customer complaint that unit is not making ice, found water line to ice maker disconnected, no damage to line or connection, reconnected water line, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 04/02/2018

Put unit in diagnostics, tested unit, ok. Recalibrate unit.; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 04/02/2018

Tested unit, had no fill long fill error, all components tested ok.; Job Cmpltd

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 04/02/2018

Found lid lock cracked around perimeter, replaced lid lock. Also top mount looking piece is broken, office to order.; ordrng 1 W10854524 (lid bezel (wht)), schdld next appmnt for 4/6 FR

We serviced a

WDF320PADW3 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Corey L.

Job Details: 04/02/2018

Customer complaint dishwasher is not washing properly taking too long, ran diagnostics no fault codes found, explained wash cycle times on each setting and referred customer to use and care guide with cycle times, as well as several other basic unit functions; Job Cmpltd

We serviced a

WGD7000DW0 WHIRLPOOL

Model DRYER

Near Atwater, OH 44201

Dan H

Job Details: 04/02/2018

Customer complaint of gas leak, found leak in supply line, advised customer to replace supply line, unit is operating as designed ; Job Cmpltd

We serviced a

MVWC360AWO MAYTAG

Model WASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 04/02/2018

Found washer out of balance from install. Leveled washer and ran through high speed spin to test. Tested good.; Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Diamond, OH 44412

Macaulay G.

Job Details: 04/02/2018

Customer complaint of loud noise, confirmed, found hub stripped out, unit needs new hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 4/5 THU

We serviced a

WDTA50SAHB0 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Corina B

Job Details: 04/02/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

MBF1958DEM00 MAYTAG

Model REFRIGERATOR

Near Berea, OH 44017

Corina B

Job Details: 04/02/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

KBRC36FMS00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Corina B

Job Details: 04/02/2018

CC that there is a delay when the lights come on when opening the door. Advised the cust that the spring is tight and there is no adjustment to make. Optest ok. ; Job Cmpltd

We serviced a

LGHB2867PFGA FRIGIDAIRE

Model REFRIGERATOR

Near Avon Lake, OH 44012

Corina B

Job Details: 04/02/2018

Replaced the parts listed. Optest ok; Job Cmpltd

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near WARRENSVL HTS, OH 44128

Corey L.

Job Details: 04/02/2018

Customer complaint unit making knocking noice in rinse cycle, ran diagnostics found f7e6 motor fault, unit passed all manual tests, visual and power test, found shaft with lots of slop, unit needs gearcase assembly ; ordrng 1 W11035749 (gearcase), schdld next appmnt for 4/6 FRI

We serviced a

MDB7749AWB2 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44130

Corey L.

Job Details: 04/02/2018

Installed ui and door latch, op test good, took extra latch and panel; Job Cmpltd

We serviced a

KRFF507EBL01 KITCHENAID

Model REFRIGERATOR

Near Orange, OH 44022

Corey L.

Job Details: 04/02/2018

Replaced auger motor, op test good; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Warrensville Heights, OH 44128

Dan H

Job Details: 04/02/2018

Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd

We serviced a

WTW4900BW0 WHIRLPOOL

Model WASHER

Near Auburn Township, OH 44023

Dan H

Job Details: 04/02/2018

Customer complaint that unit is not spinning out clothes, ran diagnostics, found f8e1(long/no fill) error code, cold water is barely entering unit, cold water valve is recieving 120vac, unit needs new valve, unit spins, installed new valve, op test good; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd

We serviced a

JGD8430ADB JENN-AIR

Model COOKTOP

Near Auburn Township, OH 44023

Dan H

Job Details: 04/02/2018

Customer complaint that ignitor is broken, confirmed, burner head screws are rusted and unable to be removed, glass top is cracked unable to be removed in one piece, unit needs 4 new burner orifaces, glass top, ignitor, and screws, customer does not want repair

We serviced a

KSGB900ESS2 KITCHENAID

Model RANGE

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 04/02/2018

Found grates uneven. Replaced grates from preorder. Found number 6 button not working on UI. Office to order UI board for oven.; ordrng 1 W10814133 (bezel-knob) and 1 W10913685 (panl-cntrl), schdld next appmnt for 4/9 MON

We serviced a

MRT311FFFH00 MAYTAG

Model REFRIGERATOR

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 04/02/2018

Found refrigerator making creaking and grinding noise. Used silicone lubricant on bottom door hinge. Creaking sound is coming from the frame area by bottom of door, and can not be mechanically corrected.; Job Cmpltd

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Oberlin, OH 44074

Macaulay G.

Job Details: 04/02/2018

Found clogged vent on dryer, and open heating element, replaced from truck stock. Advised customer to contact maintenance to have vent cleaned.; used 1 279838 (ELEMENT) from stock, Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Olmsted Falls, OH 44138

Brian B

Job Details: 04/02/2018

Replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Painesville Township, OH 44077

Jeff M

Job Details: 04/02/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRF989SDAM00 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 04/02/2018

Replaced evaporator and compressor. Vacuumed system for 15 minutes and held 30 inch vacuum for 15. Charged system with 5.5 ounces of r134a. Tested ok. ; Job Cmpltd

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