Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Cleared ice from evaporator , installed new cover and control"

Near Glen Dr, Brecksville, OH 44141
David R.

David R.

WASHER MAYTAG MVWB855DC3 Replaced parts. Tested in mode 51/52. All components test good. Op test ok

Near S Lake St, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS3 "Cc unit not washing dishesRan diagnostics, no codes stored. Wash motor not turning on in diagnostics. Checked power to wash motor, good power at 119v. Unit needs wash motor.Replaced wash motor using truck stock. Ran wash test, unit filling washing. Cancel drained, checked for leaks. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOD77EC7HS01 Customer said it was installed new and already show error code f8e1 lower speed fan replac ; ordrng 1 W11261165 (cntrl-elec)

Near Lantern Dr, Olmsted Falls, OH 44138
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Recovered refrigerant, installed new compressor, brought system down to 29in/hg vacuum for 15 min. Shut off, watched gauges for any change, no change. Charged system with 5.5oz of r134a. Frost pattern starting, good heat on condenser. Advised customer to allow 24-36hrs. To allow unit to cool to desired temperature before restocking."

Near Worrell Rd, Willoughby, OH 44094
David R.

David R.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Cc not advancing cycle. Found wash motor not working, 4-3 wash motor error code. Replaced wash motor from t/s. Ran service mode all the way through. Op test ok.; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Quail Ridge Dr, North Royalton, OH 44133
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc of noise when opening door. Found whole frame bent and cannot be bent back. Customer bought brand new, not scratch and dent. Will need a new tub and hinges and parts to go along with it; ordrng 1 W10909756 (TUB) and 2 W11174981 (SPRING)s and 2 WP8268961 (pad )s and 2 WP8268990 (bushing )s and 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT) and 1 WPW10544004 (door latch strike)"

Near E Herrick Ave, Wellington, OH 44090
Jason N.

Jason N.

DRYER KENMORE 110.6120201 "Cc unit no drying on sensor or timedChecked all thermals, all checked good. Checked timer contacts, A to B contacts open when time dry selected. Unit needs timer. Customer not repairing at this time, estimate only."

Near Fay Rd, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE704DBL0 "Customer complaint that unit is not working at all, no buttons on user interface light up, stuck key test shows control is good, unit needs new user interface , user interface covered under extended warranty through 10/10/19; ordrng 1 WPW10537425 (panel-cntl 209.14)"

Near Avery Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

DRYER SAMSUNG DV45K7600EWA3 "Cc unit makes squealing noise when in useRan dryer cycle, slight squeal. Customer says it’s worse with clothes, unit needs belt idler pulley. ; ordrng 1 DC97-07509B (IDLER10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Canyon Ridge Dr, Painesville, OH 44077
Dan H.

Dan H.

RANGE KITCHENAID KFGD500ESS00 "Installed new gas valve, op test good"

Near Worthington Way, North Royalton, OH 44133
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced bellow, tested. Op test ok"

Near W 220th St, Fairview Park, OH 44126
Joe O.

Joe O.

WASHER WHIRLPOOL WFW3090GW2 "Cc: not spinningRan diagnostics found no stored error codes, ran service test. No failures. Ran unit in spin cycle. Op test ok"

Near OH-44, Atwater, OH 44201
Dan H.

Dan H.

REFRIGERATOR GE GTS16GSHJRSS "Installed new evaporator fan motor, op test good"

Near Detroit Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAS3 Installed new part unit op tested good

Near Northwood Rd, University Heights, OH 44118
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc of noise. Noise coming from fan, ordering other fan and damper just incase.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224591 (FAN WITH HARNESS.) and 1 WPW10479155 (control)"

Near Hummingbird Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint that some led lights are out , confirmed, unit need new freezer section led light; ordrng 1 W11205083 (module 73.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cornell Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7749AWM1 CC that the unit is not draining and there is a smell. Found the drain hose laying on the ground and clogged. Cleared the drain hose and raised the drain hose higher then the sink. Advised cust run run a cleaner threw the dishwasher. Optest ok.

Near Elandon Dr, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 CC that the unit will work on light loads. Cust is using a detergent that is not he detergent. Advised cust to only use he detergents. Ran diag no codes. Ran a calibration. Started a normal cycle with bath towels And a drain and spin. . Optest ok.

Near Beaconwood Ave, South Euclid, OH 44121
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Cc of noise from by icemaker. Aug motor is louder than normal. Looked and nothing was stuck or anything. Ordering motor, impeller and spacer.; ordrng 1 W10465946 (spacer) and 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)"

Near Oak Bark Trail, Strongsville, OH 44149
Jason N.

Jason N.

WASHER KENMORE 110.475326 "Cc unit not finishing cycles and codesRan diagnostics, found codes f28 for communication error between main board and motor control. Checked all connections and wiring to lock assembly and motor control, all connections tight, wiring looks good. Lock assembly functioning normally. Unit needs motor controller. Customer not repairing at this time, estimate only."

Near OH-307, Austinburg, OH 44010
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BW0 Cc: knobs getting extremely hotFound hinge sitting slightly off allowing for hot air to escape through the top of the door. Realigned the door. Ran test bake to 350 degrees. Op test ok

Near Stroup Rd, Atwater, OH 44201
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "customer complaint of no cooling and unit keeps saying power outage, fc fan not running, found both Evans frozen over, cleared ice p, found ff thermistor in wrong location, corrected, found moisture in deli board area, ordering harness as well as control and to leave board unplugged until we return; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"

Near Fenmore Ln, Reminderville, OH 44202
Nicholas F.

Nicholas F.

WASHER ELECTROLUX EFLS527UIW0 Installed dispenser drawer op test good

Near Richmond Rd, Beachwood, OH 44122
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed water tube and valve.tried to cycle ice maker it is not receiving correct power from control Only getting 3 volts.unit need control.; ordrng 1 W11043763 (cntrl-elec)

Near Arapaho Ct, Solon, OH 44139
Jeff M.

Jeff M.

DRYER SAMSUNG DV48H7400EWA2 The venting is plugged customers dry times are high enough it’s causing the machine to overheat. I gave her Gary’s number to clean the vents

Near Grand Key Dr, Painesville, OH 44077
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW0 "Installed new gearcase and washplate also used hub from truck stock.ran factory cal cycle unit passed all cycles is still close caking unit need motor shifter and cam; ordrng 1 W10721967 (CAM) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve), used 1 W10528947 (HUB) from stock"

Near Woodhawk Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

DISHWASHER GE GDT530PSD2SS "Customer complaint dishwasher not draining, confirmed found knock out plug still in new gd, removed, op test good"

Near W Point Dr, Mantua, OH 44255
Jason N.

Jason N.

REFRIGERATOR KENMORE 596.755234 "Cc unit not making ice.Customer thought maybe her water line was frozen. Water inlet looks clear. Jumped t to h on ice maker, ice making will not index. Unit needs ice maker.; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Ridge Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR AMANA ABB2224BRW01 "Customer complaint that unit is not co9ling, fresh food section temperature at 70 degrees , freezer section temperature at 24 degrees, evaporator fan is not running, no power to fan motor, found evaporator fan motor not connected at control, connected to control fan started, op test good"

Near Rockwood Dr, Kirtland, OH 44094
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8540FW1 "Call tech line explain to him that I have found bottom cabinet dented also side cabinet and top lid it might be the cause of loud vibration; ordrng 1 W11168739 (door 223.52) and 1 W11215531 (base 124.96) and 1 W11233548 (panel OH 91.61) and 1 W11310043 (panel 116.66) and 1 WPW10208382 (bracket 21.99) and 1 WPW10208383 (top 119.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harrison Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL KBRS36FMB01 "Customer having high pish noise intermittently,is not making noise right now ,turn unit off waited few minutes then turn back on,no noise I won’t believe I could diagnose it today is not making the noise ,ask customer to when it happens again to record inside where noise is coming from"

Near Waters Edge Dr, Westlake, OH 44145
Nicholas F.

Nicholas F.

REFRIGERATOR MAYTAG MBF1958FEZ02 Cc off a crackling sound.removed tape and sticker from chord that was hitting back of refrigerator.fans are running compressor is running.unit is operating as designed

Near Som Center Rd, Mayfield, OH 44143
David R.

David R.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Cc of display, too much ice being made.Display on UI missing numbers, ice bucket broken. Will not let me go into ice maker service mode. Ordering control, bucket and icemaker.; ordrng 1 243297606 (ice maker) and 1 5304504446 (ice container assy) and 1 5304512624 (CONTROL)"

Near W River Rd, Columbia Station, OH 44028
Nicholas F.

Nicholas F.

REFRIGERATOR GE GZS22DSJEFSS "Cc no water is dispensing and no ice is being made?unit need water valve.; ordrng 1 WR57X10032 (valve,water)"

Near Woodrow Ave, Mayfield Heights, OH 44124
David R.

David R.

COOKTOP ELE JENN-AIRE JED8230ADS16 "Cc back burner stuck on high. Checked infinite switch, less than 1ohm. Will need switch; ordrng 1 WPW10391800 (switch-inf 70.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Deer Run Dr, Grafton, OH 44044
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint no matter what the load size is clothes come out wet and washer shakes a lot, found drive hub stripped, quoted to replace with ts part, ok, replaced, op test good ; ordrng 1 W10528947 (drive hub kit 26.16)"

Near Royal Oak Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER GE GUD27ESSJ0WW Cc: not draining water from tub/not washingRan normal cycle Found unit to fill and drain. Will not wash. Just hums and shuts off. Found drain hose is ran up the back side of the dryer then ran downward to the drain tube. Advised customer drain tube should only be at 38 inches and only 4-5 inches into drain tube. Also advised customer that all the water that sits in the drain hose will run back into the washer once the unit stops draining. Pulled panel. Needs motor assembly and capacitor; ordrng 1 WH12X10513 (run capacitor) and 1 WH49X25738 (kit motor and shield)

Near Clinton St, Ravenna, OH 44266
Jason N.

Jason N.

WASHER FRIGIDAIRE FFLE3911QW0 "Cc unit not cyclingRan wash test, lid locks, then unit sits there, after a few minutes started to fill then stops and sits again. Ran diagnostics, could not select fault code selections, kicked out of diagnostics. Tried running manual test functions, manual lid lock function not unlocking lock. ; ordrng 1 137353302 (lock) and 1 5304500489 (board)"

Near Clay Rd, Dorset, OH 44032
Nicholas F.

Nicholas F.

DRYER KENMORE 110.6120201 "Ccdryer is not heating.confirmed.dryer is getting 240 volts from outlet.dryer is getting power to timer.timer is not sending power.fuse,element, and thermostats are all within spec.unit needs timer ; ordrng 1 WPW10186032 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Hambden St, Chardon, OH 44024
Corina B.

Corina B.

DRYER MAYTAG MGDX655DW2 "CC that there is a gas smell in the drum. When opening the door there is a faint smell in the drum. Checked the gas lines, good. Will need a new valve. ; ordrng 1 W10823508 (burner-gas)"

Near Reynolds Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW92HEFU0 Installed new part unit op tested good

Near Stonewycke Dr, Painesville, OH 44077
Jason N.

Jason N.

WASHER CROSLEY CAW42114GW1 "Cc unit not going into a spin/ drain, has to manually set itRan diagnostics, found codes f8e1 for long fill/no fill, found drain hose running along floor into basement drain. Advised customer that drain hose exit must be at least 30 above floor into a standpipe or washtub. Ran auto test and calibration, all functions passed."

Near Fort Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 The door had rubber buildup from the gaskets I cleaned the rubber buildup off unit tested good

Near Nantucket Cir, Painesville, OH 44077
Jason N.

Jason N.

KITCHEN WHIRLPOOL WDF520PADM7 "Cc unit not drying dishesCustomer stated cups and plastics bowls still have water on them. Advised that plastics will not fully dry. Found rinse aid dispenser empty, advised use of rinse aid to help with drying process with other dishes. Provided samples. Ran diagnostics, no codes stored. Op test good."

Near W 16th St, Ashtabula, OH 44004
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF330PAHB1 Installed friction sleeve. Tested door operation. Op test good.

Near Parkview Dr, Conneaut, OH 44030
Jason N.

Jason N.

WASHER AMANA NTW4516FW2 "Cc unit not finishing cyclesRan diagnostics, found codes f5e2 for lid lock fault. Found debris in latch, cleaned out and lubed up. Checked lid lock function manually, lid lock working correctly. Replaced control board. Ran auto test and calibration. op test good."

Near Harbor St, Conneaut, OH 44030
Jason N.

Jason N.

MICROWAVE GE PVM1870SM1SS "Cc unit does not turn offCustomer stated they have to leave the door open to keep it from running.Confirmed when door closed, unit heating. Pressing cancel does not turn it off, relay stuck closed on control board. Unit needs control board. Customer not repairing at this time, estimate only.

Near W Main Rd, Conneaut, OH 44030
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL MRT311FFFZ00 Cc gasket is not sealing.level refrigerator and added petroleum jelly to gasket advice customer it will take 6 months for gasket to settle in place.

Near Dorothy Ave, Parma, OH 44129
Jason N.

Jason N.

WASHER MAYTAG MVWC300XW0 "Cc unit not workingFound unit with lid lock light flashing. Unplugged unit for 10 seconds, was able to reset Ran diagnostics, found code f1e1 for main control fault. Ran auto test and calibration, all functions passed. Started normal cycle, unit operating normally at this time. Advised customer she may need a control board, she said she will not repair."

Near Perth Rd, Madison, OH 44057
Nicholas F.

Nicholas F.

RANGE KENMORE 790.3668501 Cc range is not heating.confirmed.started bake at 350 unit is only pulling 2.5 amps.unit gas a weak ignitor.unit needs new ignitor.i stalled new ignitor op test good; used 1 12400035 (IGNITER) from stock

Near Westlawn Dr, Bay Village, OH 44140
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL BB20V1E Recovered refrigerant Installed compressor and dryer Ran a 28 inch vac for 20 minsRecharged unit with 4.5 oz or r134a Frost pattern showed on evap 50 degrees in freezer and 55 in fridge temps are dropping at the time of leavingAdvise to let cool 48 hours before adding food ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near S Huntington Dr, Solon, OH 44139
Corey L.

Corey L.

DRYER WHIRLPOOL WED500DW2 "Customer complaint dryer not heating, confirmed, found thermal cutoff open, replaced cutoff with ts part, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, op test good; used 1 279816 (CUTOFF) from stock"

Near W 59th St, Cleveland, OH 44144
David R.

David R.

DRYER WHIRLPOOL WED4950HW0 "Cc of noise. Explained to customer normal sounds of dryer. Went over and checked out dryer to make sure nothing was loose or banging around, everything checks good. Op test ok"

Near W 11th St, Lorain, OH 44052
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM0 Replaced parts. Tested. Op test ok.

Near Middle Ridge Rd, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc of unit not spinning. No error codes. Basket is moving freely. Looked underneath, belt is in place. Ran service mode. Agitate, drain worked good, spin mode started up but wasplate spinned and basket did not for about 3 seconds then cut off. Found bad shifter and also hub was stripped. Replaced from t/s. Tested and calibrated. Op test ok; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"

Near Debra Dr, Elyria, OH 44035
David R.

David R.

RANGE WHIRLPOOL WGE745C0FS00 "Cc top oven is good, bottom over is the one messing up, said bottom oven is off lower by 25. Checked temp sensor, 1087. Checked calibration for bottom oven, at +5. Calibrated it up 5* more to 10*. Set oven thermometer inside. When pre heating was done, thermometer was reading between 350-355*. preform temps test, averaged at 353*. Oven has been baking for 30 mins and held temp. Everything checks good. Unit is working properly. Op test okCalled Techline.Steve Go over preheating with customer and also advise Baking performance test with biscuits at what the directions say. Have to let preheat minimum 20-30 min"

Near Ashbury Park Dr, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHN2866PF4A "Installed control, thermistor, and thermostatOp test ok"

Near Halle Farm Dr, Willoughby, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB835DW4 Cc of LF error Found error for long fill Found cold valve not opening Replaced using truck stock Ran test with load of towels watched for fill and agitation then switched it over to drain and spin OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near Chagrin Rd, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of freezing temps in ff section, confirmed temps were 25-35 temp set at 39, thermistor passed checks, damper passed tests, replaced control with parts sent, customer said she did not get another part only control, set temp back to recommended, also installed perma gum to wire return vent to close off about 20% of return, advised customer to allow 24-48 hrs for temps to adjust"

Near Falcon Crest Ave, Avon, OH 44011
Jeff M.

Jeff M.

RANGE JENN-AIR n/a Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Longwood Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

FREEZER WHIRLPOOL WRF535SWHV00 "Installed new door, op test good"

Near Albion Rd, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5HDXVQ02 "Customer complaint that freezer section door is not sealing, found frost chunk built up on evaporator wall preventing door from closing, removed, door seals, op test good"

Near Huntington Rd, Shaker Heights, OH 44120
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW4816FW2 "Installed new door latch from truck stock.door latch sent to customer was broke.control not registering door latch unit needs new control; ordrng 1 W11170319 (cntrl-elec), used 1 W11307244 (DOOR LOCK) from stock"

Near Meadow Ln, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer showed pop Cc of no ice Found ice maker twisted and not going back to home position Replaced using truck stock Ran test harvest OP TEST OK ; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock

Near Rashell Dr, Walton Hills, OH 44146
Jeff M.

Jeff M.

DRYER KENMORE 110.7813241 Installed new part unit op tested good

Near Gosling Way, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWB835DC3 "No error codes. Hot and cold line are good, tested manually. Put in new control, ran test 51/52. Checked underneath lid and underneath unit. All components check fine. Ran load on normal cycle. All tested good. Op test ok."

Near Terrell Dr, North Ridgeville, OH 44039
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW7500GC0 Cc washer is not working/buzzing.ran diagnostic found f5e4 lid not opened between cycles.and f9 e1 drain pump system problem long drain.ran manual test lid lock locked drain pump did not turn on.pump is pulled in.unit needs drain pump and control ; ordrng 1 W10876600 (drain pump) and 1 W11130238 (cntrl-elec)

Near Plum Brook Ln, Strongsville, OH 44149
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBF1958FEZ02 "Installed control board and harness. Programmed control to correct code, 21. Op test good."

Near Madison Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT311FFFH00 "Cc when opening ff door unit making squeak noiseFound installers tried to use shim under hinge side, sound coming from height adjustment wheels under unit. When door opened, weight from door causes unit to creak from wheel. Same thing will happen on other side when pushed down. Loosened wheel assemblies slightly so allow some give when weight shift happens, creak is now gone, op test good."

Near Antioch Rd, Perry, OH 44081
Jason N.

Jason N.

RANGE KITCHENAID KODE500ESS04 "Installed upper blower fan. Ran bake test to 350. No abnormal noise present. Customer says lower door not closing like it should. Needs to seal better. No adjust to be made on door, nothing interfering with close. Ordering hinges.; ordrng 2 W10825778 (hinge-door)s"

Near S Ridge Rd, Madison, OH 44057
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced parts listed, ran quick wash, op test good"

Near Waverly Dr, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not draining water still in basket, confirmed, emptied water, found razor blade in drain pump, cleared debris, op test good"

Near Somerset Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8200YW0 Installed new part unit op tested good

Near Mallard Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR AMANA ARS9168AW0 Customer wanted Freon removed so he can dispose of the refrigerator(not cooling). Recovered 1.6 oz of refrigerant.Op test ok

Near Sandridge Ln, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found evap frosted over Ran manual defrost heater ok Found thermistor out of range Replaced using truck stock Defrosted evap all the way OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock

Near Biltz Rd, Kent, OH 44240
Dan H.

Dan H.

DRYER SAMSUNG DV331AEWXAA "Found element open, unit needs new element ; ordrng 1 DC97-14486A (ELEMENT 157.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fox Mill Rd, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS30IXBL1 "Customer complaint dishwasher wheels on upper rack are falling off, confirmed, replaced adjusters with kit sent, op test good"

Near Coe Ave, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER WHIRLPOOL WFW96HEAW0 Installed mcuRan quick testOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Scarborough Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint washer has error codes, confirmed ran diagnostics found f3e1 water level fault, and f8e1 no water detected, pressure hose checks good, pressure switch failing, unit passed calibration test, started quick wash, unit started draining and filling, ordering pressure switch; ordrng 1 WPW10448876 (switch-wl)"

Near Cherie Dr, Garfield Heights, OH 44125
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Cc: frost build up in ice chute/ no guide for ice chuteFound ice chute door is closing and sealing properly. Found guide over ice chute missing. checked gaskets to ensure they are sealing as well. All check good. Needs ice guideCustomer does not want to repair at this time

Near Hazelmere Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer gets stuck on rinse and spin cycles, unit was in spin cycle with lid unlocked and paused, started cycle, washer just hummed, basket moves freely, tach test passed, capacitor failed, F7e1 basket speed fault, f2e1 stuck key, cleared, ordering capacitor ; ordrng 1 W11162560 (CAPACITOR )"

Near Ludgate Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305EBL00 Cc: frost build up in freezer/ ice buildup in vent for refrigerator/ freezing food in refrigeratorFound gaps and rips in both ff and freezer gaskets. Tested damper motor for operation. Found damper motor functioning. Advised customer that air needs to have room to flow and the coldest point in the refrigerator is right in front of the vent. Needs door gaskets. ; ordrng 1 W10436252 (frz door gasket(blk)) and 2 W11368721 (FF DOOR GASKET)s

Near Shoreland Cir, Willowick, OH 44095
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 Steamed evaporatorInstalled control and ff evap coverOp test ok

Near Laclede Rd, South Euclid, OH 44121
David R.

David R.

RANGE WHIRLPOOL WFE525S0HV1 Burners working fine. On cooktop are a couple scratches on dual element burner. Ordering cooktop ; ordrng 1 W11156895 (COOKTOP)

Near Midway Blvd, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replaced the evap fan. No water to unit. Optest ok

Near Fielding Dr, North Olmsted, OH 44070
Joe O.

Joe O.

COOK TOP WHIRLPOOL WCG97US6HS00 Cc: burner not ignitingFound burner cap on incorrectly. Re centered burner cap. Op test ok

Near Belvoir Blvd, South Euclid, OH 44121
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF320PADB2 "Replaced sump asm, op test good"

Near Murray Rd, Valley View, OH 44125
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JS48PPFXDA "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 45 degrees, found evaporator fan not running, evaporator fan motor is receiving power, unit needs evaporator fan motor, part is no longer available ; ordrng 1 67003075 (FAN MOTOR)"

Near Gamekeepers Trail, Novelty, OH 44072
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that after power outages unit will not start and needs to be reset by lifting and closing lid 6-7 times, ran diagnostics no error codes found, unplugged unit to simulate power outage, control did not come back on , diagnostics led is out, control is receiving 120vac ,unit needs new control; ordrng 1 W11116590 (cntrl-elec)"

Near Hemlock Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR TAPPAN TRT16NRHW2 Replaced the defrost timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brockley Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHB2740PE8A Installed new part unit op tested good

Near Conley Rd, Ashtabula, OH 44004
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: not drying properlyFound temps inside unit at 358 degrees. Found temps out of the rear of unit at 160 degrees. Found venting coiled up behind unit (took pics). Found venting to be clear of obstructions. Customer shortened venting. Unit functioning as designed. Op test okCustomer is using aluminum accordion style venting advised customer of the fire hazard that comes with this style venting.Customer refused to sign

Near Kapel Dr, Euclid, OH 44117
Nicholas F.

Nicholas F.

REFRIGERATOR GE TFX25JPCG AA Cc refrigerator is leaking confirmed.found ice block in bottom of freezer.evaporator drain tube is clogged needs to be steamed out and replaced drain tube is unavailable.steamed out drain.customer does want repair

Near Rosebury Ct, Mayfield Heights, OH 44124
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SDE2 "CC that the unit is leaking. Started a cycle found water leaking from the float switch. Will need a new float and gasket. Office to order parts; ordrng 1 WP8531743 (gasket 2222) and 1 WPW10195036 (float assembly 3659) and 1 WPW10195038 (nut 446), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vineyard Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 the turn tube on the evaporator there is not enough material to work with and what material is available it’s flattened I would not be able to get a good solder on it Tech line recommended sending a lock ring technician to attempt to finish the repair. ; schdld next appmnt for 8/19 MON 12-5

Near Sandalwood Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, ran diagnostics found f5e4(lid not open between cycles) and f2e1(stuck key) error codes , all buttons on user interface are working, unit is not starting, unit needs new control; ordrng 1 W11162440 (cntrl-elec)"

Near Strathmore Dr, Valley View, OH 44125
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9200SQ0 "Pulley shaft is too worn to replace pulley, unit will need new shaft, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10837240 (idler pulley 24.60)"

Near Orchard Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 "CC that there is a noise when it runs. Ran a normal load. Found the gear case, stator, rotor and rps scraping. The bolt to the rotor is tight. Office to order parts. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Green Jacket Ct, Avon Lake, OH 44012
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not washing Found sump to be getting power but not kicking on Needs sump assembly ; ordrng 1 W10805015 (pump&motor)

Near Aspen Glen Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR GE GFE29HSDASS "Customer complaint water dispenser button broke again and is stuck in, confirmed water button stuck in, corrected button, advised customer to touch button in the center at the led to prevent button from breaking, ordering another display asm; ordrng 1 WR17X13200 (refrigerator dispens)"

Near Eagle Creek Dr, Avon, OH 44011
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5821SW0 "CC the the lid lock is not working. Found the latch is broken. Will need a new latch. Office to order part; ordrng 1 WP8318084 (switch-lid 3065), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KFCP22EXMP5 "Cc freezer door is off track and unit won’t make ice.confirmed wheel is broke off right track of door.evaporator drain tube is clogged Ice maker cycled never found home position never called for water unit needs new icemaker,door tracks drain tube.Customer is not getting repair; ordrng 2 12002497 (gear (left))s and 1 W10619951 (drain tube) and 1 W10884390 (icemaker) and 2 WP13055901 (slide)s and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket) and 2 WPW10544403 (bracket)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Powell Dr, Bay Village, OH 44140
Dan H.

Dan H.

FREEZER FRIGIDAIRE FFFU14F2QWA "Customer complaint that unit is not freezing, temperature at 48 degrees, no frost pattern on evaporator , unit needs new compressor and evaporator , customer does not want repair at this time; ordrng 1 297411253 (compressor 228.16) and 1 297414800 (evaporator 82.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Luxor Rd, East Cleveland, OH 44118
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED9400SW0 The units heating element is open it is gettin 240vac ; ordrng 1 WP8544771 (element)

Near Duffton Ln, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2676FRZ00 "CC that the unit is not cooling. Found ff 58* freezer 38*. Found the first evap covered in ice and frost. Will need a new evap fan harness. Office to order part. Whirlpool is sending an authorization for parts; ordrng 1 W11087438 (motor-evap 8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replace the nut. Will need a bolt to install microwave. Optest ok. ; ordrng 1 W10821385 (hard-mount)

Near Belladon Ct, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that deli drawer keeps falling down, found stop on track broken, stop is part of shelf, unit needs new shelf; ordrng 1 W11243759 (shelf-glas)"

Near Milton Rd, University Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint that unit was not spinning and door was not opening, ran diagnostics found f6e1(serial miscommunication between central control unit and motor control unit) error code, started test cycle unit flashed f5e1(door switch error) error code, door lock locks and unlocks, unit needs new central control unit, customer want boot replace ; ordrng 1 W10427967 (cntrl-elec 159.97) and 1 W11106747 (bellow 138.69), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Landon Rd, Shaker Heights, OH 44122
Nicholas F.

Nicholas F.

DISHWASHER GE GDT580SMF6ES "Cc dishwasher is not powering on.tested outlet outlet has power getting 120 volts at terminal block.ui and control are not powering up.unit needs new ui and control.customer does not want repair at this time; ordrng 1 WD21X21916 (elect cont bd) and 1 WD21X23461 (kit svc ui top logic), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Butternut Rd, Chardon, OH 44024
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW0 "Replaced the gearcase, rotor, stator, wire harness, main control and clutch. Brought core back for return. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok."

Near Shirley Ave, Maple Heights, OH 44137
Joe O.

Joe O.

FREEZER UPRIGHT FRIGIDAIRE FFU20F9GW0 "Cc: not freezingFound temps of 46 degrees. Found unit pulling 2.3 amps. Only has a partial frost pattern. Spoke to BJ advised him of what’s going on. He had me tap the system found pressure at 55 psi unplugged. Plugged unit in found unit in a 10 inch vac. He stated that the system probably sucked in air causing the amps to be so high. Needs compressor, evaporator, and drierCustomer does not want to repair at this time"

Near Heritage Ave, Madison, OH 44057
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWC565FW1 Installed gearcase and motor.ran auto test cycle unit passed all cycles ran calibration

Near W 48th St, Cleveland, OH 44102
Corey L.

Corey L.

WASHER AMANA NTW4605EW0 "Customer complaint washer not turning on, confirmed cycle not starting, green led is on, ran diagnostics found f5e1 lid switch fault, f7e6 motor fault, f8e1 no fill long fill and f2e1 stuck key, drain hose laying on floor, moved to sink, lid lock failed, replaced lid lock asm, ran high spin and heavy agitation tests, unit is operating as designed, customer has unit plugged into gfi and sharing with an extension cord going outside, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near W 111th St, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Replaced customer supplied user interface under customer’s request, no change, replaced main control, programmed control, op test good"

Near Roberta Dr, Bay Village, OH 44140
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "customer complaint dishwasher is not cleaning dishes, ran diagnostics found F4e3 wash motor didn’t start, f7e1 no heat, found wash motor failed, replaced with ts sump asm, heat circuit tests good, op test good; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Waterbury Rd, Lakewood, OH 44107
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dw door seems like it’s hitting something when opened and closed and upper rack speaks loudly when pulling out, confirmed, found kickplate installed too high interfering with door hinge, adjusted kickplate, upper rack needs adjuster kit; ordrng 1 W10712395 (adjuster)"

Near Redwood Blvd, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JS48NXFXDW10 "Customer complaint frz door seal is loose and creating frost, confirmed, magnetic strip on seal slid down both top corners not sealing, needs frz gasket, quoted, customer does not want repair at this time, gasket WP2266901 used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near King Arthur Ct, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDI01ILWH1 "Customer complaint door falling open, confirmed, found left linkage broken, found sp 4317369 pertaining to linkage, unit needs link kit; ordrng 1 8194001 (LINK KIT)"

Near Arthur Ave, Lakewood, OH 44107
Nicholas F.

Nicholas F.

WASHER MAYTAG MHW6630HC0 Cc washer is not spinning out close.ran diagnostic found f0e2 oversuds f0e5 off balance load cleared codes ran quick test cycle unit passed all cycles.unit is sitting on wood pallet causes it to go off balance when spinning.

Near Overlook Dr, Fairview Park, OH 44126
Corey L.

Corey L.

WASHER MAYTAG MVWC200XW1 "Customer complaint washer was leaking water pooled up in front, no signs of water on cabinet or components, pressure hose tests pass, started small cycle, unit filled and advanced to wash, unable to duplicate the problem, left water mit mat for customer to monitor"

Near Walter Rd, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MGDB750YW2 "Customer complaint dryer is rattling because latch is broken and loose, confirmed, quoted to swap latches from one side to the other plus price of latch if needed, latch not needed, swapped right with left latch, op test good"

Near Kirtland Ln, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed thermistor from truck stock the one sent was not the right one for the unit Installed control Raised freezer door found door to be sagging a little OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock

Near County Line Rd, Diamond, OH 44412
Brian M.

Brian M.

DRYER MAYTAG MDG2500BWW "Cc of noise found belt worn and pulleys worn as well Needs. Belt idler pulley and 2 rollers ; ordrng 2 12001541 (bearing & roller asy3018)s and 1 WP33002535 (belt2222) and 1 WP6-3700340 (bearing1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aspen Meadow Dr, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW1 Cc unit will not always go to selected mode unit jumps cycle selection and also that unit will not always complete a cycle Found unit not staying on selected cycle Found error for communication f6e3 Ran auto test did not complete Ran manual test for lid lock unit is locking Needs Control and UI console ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Rootstown Rd, Ravenna, OH 44266
David R.

David R.

DRYER MAYTAG MEDX700XL0 Squealing noise while running. Idler pulley is worn down. Replaced with dryer kit off t/s. Tested with clothes in. Op test ok; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock

Near N Prospect St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is cooling. Fz temp at -1* and FF at 39*. Took over cover and has frost pattern. Unit is good. Op test ok.

Near Midway Blvd, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2776DEM00 "Called whirlpool they advised to make sure thermistors are in correct location and ohming out properly Light blue and pink p8 connector and to defrost evap, also to make sure three way valve is plugged in all the way and doesn’t have corrosion, advised to change to regular defrost as well to make sure fan harness is not corroded as well Checked resistance of thermistor it’s within range defrosted unit and verified all connections including connections on main board Called whirlpool back and Kathy stated that there is no further recommendations for customer to contact customer support

Near Stonewater Dr, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Cc no cool. FF temp 80*, Fz temp 80*. Dual Evap. Looked at compressor. Customer had us out here in 2015 to replace Evap, compressor and put in UV filter. Tapped system, pressure was 30, plugged in and went into a vacuum. Talked to BB, checks all joints of compressor, filter, and Evaps. Found leaks at FF Evap and compressor. Will need Compressor, Evap, filter.; ordrng 1 W10276644 (compressor 536.98) and 1 W10917531 (evaporator 193.05) and 2 WPW10143759 (dryer UV 17.09)s, used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Crescent Dr, Avon, OH 44011
David R.

David R.

DISHWASHER MAYTAG MDB4949SDM2 Replaced dispenser. Tested to make sure it opened. Op test ok

Near Springdale Dr, North Ridgeville, OH 44039
David R.

David R.

RANGE AMANA ACF3315AK "Cc top burners aren’t working, can hear clicking but is really intermittent, been using matches to start fire up. When I tried the burners, nothing lit up. 120 going across spark module when knob turned. Ordering spark module.; ordrng 1 WP31962701 (module-spk 120.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crestwood Ln, Olmsted Township, OH 44138
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit wasn’t working but now is Ran diagnostics found error for over sudsRan auto test and calibration OP TEST OK Advised customer that it may be to much soap or fabric softener I do not have parts customer does

Near River Park Dr, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc not going through cycle. F8E1 no fill long fill error. Found water valve cold bad, replaced valve from t/s. Tested. Both hot and cold working. Looked and saw customer has drain going directly into floor. Advised to look into owners manual about drain and stand alone pipe for unit to work efficiently. Op test ok.; used 1 W11210459 (VALVE) from stock"

Near Water St, Olmsted Falls, OH 44138
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Cc of noise Found noise coming from idler pulley Replaced using truck stock OP TEST OK ; used 1 691366 (

Near Cara Dr, Ravenna, OH 44266
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 "Cc of no heat Found thermal fuse thermal cutoff and heater open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Fronek Dr, Streetsboro, OH 44241
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 Replaced all parts. Tested cooktop and bake/broil. Op test ok

Near Reichert Rd, Parma, OH 44130
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Replaced control, suspension, hub kit, washplate. Ran service test and calibration, no banging around, all components test good. Leveled feet out. Op test ok"

Near Salisbury Dr, Parma, OH 44129
Brian M.

Brian M.

RANGE WHIRLPOOL WFG525S0HV0 Installed trim pieces and screw OP TEST OK

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice bin will not slide outCustomer states they use the freezer a lot. There is condensation building in freezer on the walls leaking into glides. Found glides are frozen in place. Replaced 1 glide notices the other glide is riveted to the support. found mullion to be dripping condensation into freezer door gasket and leaking onto light switch. Turned mullion heater to always on. Need support; ordrng 1 WPW10170987 (glide)

Near Music St, Novelty, OH 44072
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HPS0 Installed new part unit op tested good

Near Hidden Valley Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Cc unit making ice slowly, hasn’t made in awhile nowConfirmed only a few cubes in ice bin, checked freezer temps, good at 4 degrees. Jumped t to h on ice maker, ice maker did not index. Unit needs ice maker. ; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed tubRan test cycleOp test ok

Near Paw Paw Lake Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 "Cc unit not cooling or powering upCustomer showed popConfirmed no power in unit, checked voltage to outlet, good at 118v, checked voltage set power in to control box, good at 118v. Unit needs control box.; ordrng 1 W11236854 (contrl-box)"

Near Andrews Rd, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHT1832TS0 "Customer complaint of ice build up, no ice found, good seals on doors, unable to duplicate the problem, unit is operating as designed"

Near Traditions Way, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees , freezer section temperature at 24 degrees , found frost build up blocking air channels, unit needs new evaporator fan blade kit and liner sealed to cabinet, air diffuser is also cracked, customer will contact us for rescheduling; ordrng 1 W10916494 (blade-fan) and 1 W11199204 (diffuser)"

Near E 86th St, Cleveland, OH 44106
Jeff M.

Jeff M.

FREEZER MAYTAG M1TXEGMYW01 The unit is getting stuck in defrost cycle needs a new defrost control; ordrng 1 WPW10352689 (cntrl-elec)

Near Richards Ave, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good

Near Harmony Ln, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FGUB2642LF7 "Cc unit temperatures jumpingCustomer stated that after last repair, ff temp read 56 for a few hours, freezer temps always good. It only happened that one day, it’s been good for a week now. Ran diagnostics tests for evap fan, damper op, and thermistor checks, thermistor read 42 for ff, 5 for freezer. Could not find any issues with unit at this time."

Near Seaport Cir, Ashtabula, OH 44004
Jason N.

Jason N.

DISHWASHER MAYTAG MDB7749SBM1 "Cc unit not draining/ workingRan diagnostics, found codes 10-1 for dispenser electrical problem 6-4 for float switch stuck open, 6-1 for low/ no water, 2-1 stuck button. Found drain hose with no loop under sink, corrected. Ran diagnostics cycle, unit blew up in mid cycle. Checked underneath unit, water leaking from sump housing onto electrical wiring. Power wires not installed correctly into j-box, just hanging under unit. Advised customer to contact electrician and have wires fixed and installed correctly on unit. Unit needs sump assembly. Customer to schedule when electrical work done. ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10780877 (pump&motor)"

Near Sunset Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed new part unit op tested good

Near Forestgrove Rd, Willowick, OH 44095
Joe O.

Joe O.

RANGE JENN-AIR JDS1750FP0 Cc: gas smellCustomer states if burner knob is turned before igniting he smells gas. Advised customer to ensure the burners are completely off. He wanted them adjusted so it’s harder to light burners. I told him there is no adjustment to tighten the knobs. Op test ok

Near Messenger Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW2 "Customer complaint that unit is not starting and cannot change cycle, confirmed, ran diagnostics found f2e1(stuck key) error code, user interface test shows all keys are working, unit needs new main control, customer does not want repair at this time ; ordrng 1 W11195970 (cntrl-elec 294.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Howe Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 Installed new part unit op tested good

Near Karen Isle Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

DRYER WHIRLPOOL WED4616FW0 "CC that the energy preferred timer does not move, but time dry does and door is not. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked voltage at terminal block, good. Checked the black wires to the timer motor, open. Will need a new timer. ; ordrng 1 WPW10436303 (timer)"

Near Fernway Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WRB322DMBB00 The door was left open the fridge is too large for the area that it squeezed into.

Near E 116th St, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 Evaporator was never delivered. Call SM reschedule appointment. ; ordrng 1 W10836706 (evaporator)

Near Columbus St, Bedford, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC0 Installed new lid

Near Pearl Rd, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBE03 Defrosted evap all the way Installed evap fan motor thermistor kitChanged defrost to basic mode OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Dann's Way, Streetsboro, OH 44241
Brian M.

Brian M.

DRYER WHIRLPOOL GGW9250PW3 Cc of control lock on Found control lock to be on and not able to shut off Called whirlpool they advised that with this machine the UI will short out Needs UI board Estimate only

Near Woodbridge Rd, Hudson, OH 44236
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not dispensing ice or waterConfirmed unit no dispense. Checked door switches, found Lh door with a large concave warp in plastic inner liner, not contacting door switch enough. Added shim to liner. Retested dispense of ice and water, both dispense good. Op test good."

Near Forest Dr, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF507ESS00 Cc: frost build up in ff section behind deli drawerFound ff evap frosted up. Found service pointer (W11092686) for this model and serial. Gaskets are sealing. Found evap thermistor is located in the wrong location. Installed thermistor in correct location. Steamed evap. Op test ok

Near Som Center Rd, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The noise the customers hearing is the compressor kicking on and kicking off customer states the noise will last for 45 minutes to an hour and a half which is roughly how long the compressor will run to cool the fridge. Their kitchen and living room and dining room is just one giant open room they’re hearing the noise from the fridge that sounds amplified because it’s an open area

Near Old Royalton Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new valve, op test good"

Near W 52nd St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOD51ES4EW00 The unit is completely dead. The thermal fuse behind the controllers open previous tech company replaced the thermal fuse the thermostat blower motor and both controls twice. I called Whirlpool Tech when I spoke with Joel he recommended a shield kit to be installed on the machine to correct this issue; ordrng 1 W10743209 (shield-ht) and 1 W11025102 (fuse-thrml)

Near S Woodland Rd, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFC2290VEM7 "Customer complaint of leaking from frz door and a sheet of ice on the frz floor, found defrost drain clogged, installed ptrap from ts, cleared ice, op test good"

Near Kirtland Ln, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "What is solenoid is fields allowing water to seep past the solenoid causing the icemaker to overfill; ordrng 1 WPW10341320 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Maplewood Rd, Mayfield Heights, OH 44124
David R.

David R.

DRYER AMANA NED4655EW1 "Replaced all parts. Wasn’t turned off or heating super hot. Took off heater and found coils broke. Replaced heater. Replaced motor. Tested. Op test ok; used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 279838 (ELEMENT) from stock"

Near S Boone Rd, Columbia Station, OH 44028
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Cc unit not starting?Checked power in to unit good, at 122v. Unit lights work but nothing else. Unit needs control board.; ordrng 1 WPW10746274 (cntrl-elec)"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc: not heatingFound unit not heating, and making a lot of noise. Found mag looks rusted and or burned. Needs mag and diode.Customer does not want to repair at this time"

Near Cedarview Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a noise on spin sometimes, customer has recording, sounds like agitator skipping, found a few worn teeth on hub, replaced with ts part, op test good; used 1 W10528947 (HUB) from stock"

Near Bunts Rd, Lakewood, OH 44107
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, found outside vent very clogged, advised customer that they need to clear outside vent"

Near Elton Ave, Cleveland, OH 44102
Joe O.

Joe O.

RANGE JENN-AIR CVG316W Cc: rear burner not ignitingFound burner is not sparking. Found igniter switch is not sending power to igniter when turned on. Needs igniter switch; ordrng 1 WPY704512 (switch- va)

Near Butterwing Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Cust showed pop, sent pic. CC that the water is hardly dispensing and the food is freezing on the back wall. Found the top shelf not being able to fit a gallon of milk. Advised cust to lower the shelves to be able to fit a gallon on milk. Advised cust to replace the saddle valve with an inline valve. Removed filter and used bypass plug, good pressure. Optest ok."

Near Auburn Glen Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good

Near Eagle Rd, Kirtland, OH 44094
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit fills up but does nothing else, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, ran manual test cycle, unit agitates, unit spins, valves open, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Detroit Ave, Cleveland, OH 44102
Nicholas F.

Nicholas F.

REFRIGERATOR GE PSB48YSHSS "Cc refrigerator is not cooling.customer advised that she has control replaced last year in June.nothing is running besides the lights.cycled power the compressor started up but no fans are running.unit needs new control Customer is getting repair.; ordrng 1 W11295998 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pinetree Rd, Cleveland, OH 44124
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104HPS0 "Cc unit not secure after previous repairCustomer stated top rack would roll out on its own. Adjusted unit with slight tilt back and secured to cabinets. Tested top rack with dishes, rack staying in place. Op test good."

Near Low Ridge Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR GE GTS16GSHJRSS "Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees , freezer section temperature at 24 degrees, evaporator fan motor is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WR60X23584 (motor ac/dc evap fan 58.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER AMANA NTW4600YQ1 "Cc. Unit vibrating and moving all over when spinningUnit not level, level unit. Ran auto test and calibration. All functions passed. Ran quick wash and drain and spin w/ clothes. Vibrations normal. Op test good."

Near Sherman St, Geneva, OH 44041
Nicholas F.

Nicholas F.

WASHER AMANA LW8203W2 Cc washer is leaking.confirmed.unit is leaking from the bottom of transmission assembly.unit needs transmission assembly part is unavailable.

Near Country River Ln, Newbury Township, OH 44065
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed control and display, unit powered on then display went black.Spoke with BJ after checking unit found start and cancel buttons not functioning. Called whirlpool tech line spoke with Scott, his service matters is down and advised to check switches.Checked switches.Needs both UI’s and door switchesOffice to reschedule, parts show out of stock; ordrng 1 W11206156 (panl-cntrl) and 1 W11220420 (panl-cntrl) and 1 W11255493 (interlock)"

Near Beaconfield Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BS3 "Customer never received new panel, reordering; ordrng 1 W10816993 (panel-side)"

Near Woodward Blvd, Garfield Heights, OH 44125
Brian M.

Brian M.

REFRIGERATOR GE GFE28GMKDES Cc of noise still Found noise coming from ff fan Needs fan replaced ; ordrng 1 WR24X27948 (refrigerator fresh f) and 1 WR60X29099 (refrigerator fresh f)

Near Hommon Rd, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc: dripping in rear of freezerAdvised customer it is normal. The unit goes into a defrost and is suppose to drip into drain pan. Op test ok

Near Mayview Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc: ice buildup/leakingFound unit has ice build up in drain pan and bottom of freezer. found service pointer for issue. Found unit has old style drain tube. Replaced drain tube, steamed out iceOp test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Belgrave Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL RBS245PDT11 "Cc: locking when in useFound error code f3e2(oven temp too high)Checked oven probe, checks good. Did not see any welded closed relays on control. Blower fan is functioning, found air vents blocked by debris not allowing proper air flow, cleared debris. Ran test bake to 400 degrees, unit pre heated, and cycled heat. Found temps at 380 degrees(cavity) after pre heat. Watched found temps to reach 400 and cycle off. Unit functioning as designed. Op test ok"

Near David Dr, Bedford Heights, OH 44146
Nicholas F.

Nicholas F.

DRYER MAYTAG MED5500FC2 Cc or rattling in dryer.dryer is in closet need step tech to. E pulled out customer must take off dryer vent before repair .rescheduling for return ; saved tckt

Near Brigham Rd, Gates Mills, OH 44040
Jason N.

Jason N.

DISHWASHER GE GDT655SMJ2ES "Installed inlet water valve, checked for leaks. Op test good."

Near Little Mountain Rd, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit leaking Found unit leaking at water inlet valve Estimate only customer does not want us to repair

Near Skyview Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS Cc unit not washing properly Ran cup test on upper and Lower racks Found unit to be running properly OP TEST OK

Near OH-43, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WFW94HEXW2 Re ran diagnostics because I was now getting a f6e3 error and unit would not lock Called whirlpool they advised to replace the motor control board not the main control Found proper voltage going to mcu

Near Grace Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4950HW1 Found transmission shaft bend to the side badly ordering also cam strip ordering ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)

Near Oak Point Rd, Lorain, OH 44053
Joe O.

Joe O.

WASHER WHIRLPOOL WFW9151YW00 "Cc: bellow not sitting properlyChecked bellow, found bellow to be sitting properly. Ran test cycle. Op test ok"

Near Walden Ave, Cleveland, OH 44128
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW0 Cc of no spin Found hub damaged Installed using truck stock Ran test cycle and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Herman Rd, Mantua, OH 44255
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Installed gear case and rotor stator with listed hardwareRan auto test and calibration OP TEST OK

Near Harner Rd, Mantua, OH 44255
Brian M.

Brian M.

DRYER KENMORE 110.7513241 Cc of noise Found idler not spinning freely Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP691366 (PULLEY1620) from stock

Near Country Oaks Trail, Chardon, OH 44024
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM0 Console part sent out is not the right part. Ordering control board; ordrng 1 W10804115 (cntrl-elec)

Near Middle Ridge Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED75HEFW1 Replace all parts with corina opt test ok

Near Herrmann Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

COOKTOP ELE WHIRLPOOL WMH53521HZ "Found bracket on right side hitting the connector making it to trip correct issue opt test ok ,also found damage in the back cabinet builders going to order new for customer"

Near Park Pl, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER MAYTAG WFW5620HW0 "Customer complaint that unit wouldn’t stop, ran diagnostics found f8e1(valve failure ) error code, ran test cycle, unit not filling, found valves closed, both supply lines are connected to hot water, advised customer that they need a plumber to correct water water supply issue, unit is operating as designed"

Near Ivydale Rd, Cleveland Heights, OH 44118

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