Near Ravenna, OH 44266
Jason N
Job Details: 11/09/2020
RANGE WHIRLPOOL WFE320M0JS0 "Cc unit error code Ran diagnostics, confirmed f2e1 for shorted keypad. Replaced control using customer supplied pre I’d part. Ran bake test to 300 degrees. Op test good."
Near Painesville Township, OH 44077
Joe O
Job Details: 11/09/2020
COOKTOP ELE WHIRLPOOL WFE770H0FZ Installed cooktop. Op test ok
Near Streetsboro, OH 44241
Jason N
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering on, but sounds like a pump is still running.Plugged in unit, found unit in drain out mode. Canceled drain out. Ran diagnostics, no codes stored. Ran auto test and calibration. Op test good. Asked customer about detergent usage. She w
Near Mantua Township, OH 44202
Jason N
Job Details: 11/09/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Installed motor/pump assembly. Ran diagnostics test in entirety. All functions passed, no codes at end. Op test good."
Near Aurora, OH 44202
Jason N
Job Details: 11/09/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Cc unit leaking, pinholes in tubConfirmed tub has several small pinhole around sump lip on tub. Swapped parts from old tub to new tub, except pump and motor assembly, used new customer pre Id part. Reinstalled unit, ran diagnostics cycle, checked for lea
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW4955HW "Customer complaint washer is loud, ran heavy and light agitation and high and low spin, all sounds were normal, calibrated, unit is operating as designed"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 11/09/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not draining, confirmed lid lock failed again, no faults, found wires pinched in clip connector, replaced with ts latch and did used tape for excess wire control not the clip, calibrated, op test good; used 1 W11307244 (DOOR LOC
Near Avon, OH 44011
Gabriel P
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "It just needed control to be reset it,opt test ok"
Near Auburn Township, OH 44023
Jason N
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KSCS25FTMS02 Installed main control. Defrosted evaporator. Op test good. Advised customer to allow 24 hrs before restocking unit with product.
Near Elyria, OH 44035
Gabriel P
Job Details: 11/09/2020
DRYER WHIRLPOOL RED4516FW0 Found pin stuck on drum seal clear it out opt test ok
Near Wellington, OH 44090
David R
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced parts. Tested. Good. Called techline and reported the comp humming a little louder than normal and high wattage reading.Techline said wattage should read between 150-175. I was getting 150, so in range. Also said compressor is loud because it’s
Near Lakewood, OH 44107
Dan H
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Customer complaint that everything in freezer section is freezer burnt and they sent her a fridge with no freezer, freezer section temperature at 25 degrees, fresh food section temperature at 61 degrees, found evaporator drain tube clogged which caused
Near Seven Hills, OH 44131
Corina B
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced the door. Cycled the ice maker. Optest ok
Near North Ridgeville, OH 44039
David R
Job Details: 11/06/2020
OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Replaced parts. Used t/s. Switches shorted out fuse 2x and one broken switche. Tested. Good. Heated. Op test ok; used 2 W10138793 (FUSE, MICROWAVE), and 2 W11244490 (INTERLOCK SW KIT) from stock"
Near Jefferson, OH 44047
Jeff M
Job Details: 11/06/2020
RANGE WHIRLPOOL WFE525S0HT1 Installed new part unit tested good
Near Painesville Township, OH 44077
Jason N
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS322FNAH01 "Cc unit dripping in ff sectionCustomer stated she had some ice form in the back of the ff section a little bit ago, and stuff is freezing on top shelf. Unit working normally when arrived, no condensation or buildup on damper opening, items are not frozen
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/06/2020
REFRIGERATOR MAYTAG MFI2570FEZ03 "Customer complaint lights in ff ceiling flickering, confirmed when opening door lights would flicker rapidly, led failed, replaced with part sent, op test good"
Near Madison, OH 44057
Jeff M
Job Details: 11/06/2020
DRYER WHIRLPOOL WED8000BW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jason N
Job Details: 11/06/2020
WALL OVEN CALORIC RWP216 "Cc timer wont shut off and oven not lightingCustomer stated the timer kept going off without her touching it, her son got inside the console and was able to stop the timer but now the oven won’t ignite. Found no power to ignitor, 0v, also no power to the
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/06/2020
DISHWASHER MAYTAG MDB8959SFZ4 Cc of latch not working Inspected latch latch is not the issue Not sure what happen but with diagnosis unit seems to be latching correctly Part not Installed Part price going towards svc
Near Mentor, OH 44060
Jason N
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Cc unit not making iceCustomer stated it’s brand new, didn’t make ice for several days, even checked water line. It started making ice a few days ago, but wanted to keep appt. just to ensure everything is working correctly. Confirmed ice bin almost full
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/06/2020
RANGE GE JB860SJ5SS Installed terminal block OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Solon, OH 44139
Brian M
Job Details: 11/06/2020
RANGE JENN-AIR PRG4810NP Cc of burning smell Found residue on bottom pan cleaned pan OP Test Ok
Near Strongsville, OH 44136
Corey L.
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WML35011KS0 "Installed magnetron, op test good"
Near Avon, OH 44011
David R
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Door is smashed in on top, inner door and side. Control panel UI smashed in and scrapped on top. Wheels broken on top rack and wheels on cabinet broke as well. ; ordrng 1 W10712395 (adjuster) and 1 W11116870 (brckt-cntl) and 1 W11174872 (panel) and 1 W11
Near Strongsville, OH 44149
Corey L.
Job Details: 11/06/2020
DRYER WHIRLPOOL WGD5620HW1 "Nothing had been broken or failed on hinge but after greasing hinge noise was still present, upon return the grease must have worked its way into hinge better since there is no squeaking at all now, advised customer to hold on to part in case problem ret
Near Willoughby, OH 44094
Jeff M
Job Details: 11/06/2020
FREEZER WHIRLPOOL WZF56R16DW04 Installed new part unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW94HEXW0 The rear main bearing is shot the inner drum has almost 4 inches of play it would need completely rebuilt customer will just buy new
Near Cleveland, OH 44135
Dan H
Job Details: 11/06/2020
MICROWAVE FRIGIDAIRE FGMV175QFA "Customer complaint that start and clear buttons are not working, confirmed, unit needs new control, customer does not want repair; ordrng 1 5304494845 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Joe O
Job Details: 11/06/2020
FREEZER UPRIGHT KENMORE 253.2204241 Installed defrost timer. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Parma Heights, OH 44130
Dan H
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint that freezer section light is out, confirmed, installed new led module, op test good"
Near Newbury Township, OH 44065
Brian M
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc a part is missing from the door Found right hand door upper portion of door smashed in Needs door ; ordrng 1 LW11037738 (dor-fip)
Near Munson Township, OH 44024
Joe O
Job Details: 11/06/2020
DBL WALL OVEN JENN-AIR JJW9630DDS Installed hinges and recpticals. Op test ok
Near Parma, OH 44130
Corey L.
Job Details: 11/06/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint oven swill click several times during bake then poof, found bottom bolt for ignitor bracket backed out and allows ignitor to fall away from burner, unit needs ignitor and burner with bolts; ordrng 2 3196385 (screw)s and 1 WP9758078 (bu
Near North Royalton, OH 44133
Corey L.
Job Details: 11/06/2020
DRYER KENMORE 110.769925 "Customer complaint light is not coming on in dryer, confirmed found door switch failed, also found vent crushed from gas line at back of dryer from unit back too far, pulled unit out and popped dent in semi rigid metal vent; ordrng 1 WP3406107 (switch-do
Near Novelty, OH 44072
Joe O
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Cc: clean light staying on, unit will not startFound error code f8e4(overfill switch open) f10e2(vent max motor electrical problem). Ran test cycle. Found excessive suds in unit. Advised customer on soap usage. Customer stated water line did leak into dr
Near Independence, OH 44131
Dan H
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint of ice/water build up under deli drawer, found fresh food section evaporator drain tube clogged, cleared, evaporator drain tube, op test good"
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/06/2020
REFRIGERATOR GE COULD NOT FIND "Installed freezer door gasket. Steamed out gasket. Op test okCould not locate mod/ser tag. Spoke with BJ, He stated to do the job."
Near Mentor, OH 44060
Jeff M
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDPE234GPS0 Installed new part unit tested good. Also relvl the unit
Near Brecksville, OH 44141
Dan H
Job Details: 11/06/2020
RANGE KITCHENAID KOCE507EBS "Customer complaint that oven is not heating evenly, ran diagnostics no error codes found, oven temperature sensor is accurate, started bake for 350 degrees, temperatures on either side after preheat are within 5 degrees of each other, unit is operating a
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW4855HW1 "Cc: vibrationChecked suspension, suspension checked good. Ran auto test and calibration. Ran manual spin. Unit functioning as designed. Op test ok"
Near Cleveland, OH 44128
Dan H
Job Details: 11/06/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that door is not closing properly, confirmed, adjusted latch"
Near Euclid, OH 44123
Jason N
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling in both sectionsCustomer showed pop.Found freezer evap fan not running, ice and frost buildup around fan blades. Found freezer door not closing all the way sometimes. Cleared frost and ice from around fan and in freezer. Lubricated fr
Near Rocky River, OH 44116
Corina B
Job Details: 11/06/2020
WASHER MAYTAG MHW7000AW2 Replaced the bellow. Ran a co test. Optest ok.; used 1 Shipping from stock
Near Sheffield, OH 44054
Gabriel P
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH00 "Light on freezer is out but don’t have that type of light it has different connect ordering parts; ordrng 1 W11130208 (module), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Joe O
Job Details: 11/06/2020
DRYER MAYTAG MDE9420AYW "Cc: NoiseFound belt dry rotted, and rollers worn. Needs belt and rollers; ordrng 2 12001541 (bearing & roller asy3018)s and 1 WP33002535 (belt2222), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 11/06/2020
N/A N/A n/a Spoke to customer they already had a company out to look at fridge No longer need service
Near Aurora, OH 44202
Brian M
Job Details: 11/06/2020
RANGE KITCHENAID KSDB900ESS3 "Cc unit not getting power Found suppressor board and terminal block to be damaged ; ordrng 1 W11175842 (suppressor) and 1 WPW10245259 (block-term) and 1 PT400 (cord-power), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44130
Dan H
Job Details: 11/06/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not working, ran diagnostics found f5e4( lid not opened between cycles) and f0e4(high water temperature) error codes, lid is not locking, unit need new lid lock, ; ordrng 1 W11307244 (Lock), used 1 SHIPPING (shipping an
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/06/2020
REFRIGERATOR JENN-AIR JFI2089AEP "Cc unit still not coolingConfirmed both compartments at room temperature, compressor does not sound like it’s running. Checked compressor operation, compressor is running, however amp draw only .2a. Found refrigerant leaking from corroded discharge line
Near Fairview Park, OH 44126
Corey L.
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW4616FW2 "Customer complaint washer kept filling with water so it was unplugged, unit plugged into gfi, plugged into standard outlet nearby, ran diagnostics no faults found, calibration passed, started light load cycle on auto sense, unit filled to minimum level a
Near Parma, OH 44134
Dan H
Job Details: 11/06/2020
WASHER WHIRLPOOL MVWB865GW0 "Customer complaint of loud noise, confirmed, bearings in gearcase are worn out, unit needs new gearcase , customer does not want repair at this time ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 11/06/2020
WASHER MAYTAG MVWC465HW2 CC that the unit shakes. Started a rinse and spin with towels. Advised cust the basket is on suspension rods. Working as designed. Optest ok
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Replace all parts,opt test ok"
Near North Ridgeville, OH 44039
Corina B
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 2 psi low side 110 psi high side equalized at 25 psi. Used nitrogen 140 with soap suds. No leaks called t/l TJ. Could possibly have oil in the system. Unit is non repairable. Did put unit in a vacuum to recharge the system
Near Avon, OH 44011
Corina B
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 30 vacuum low side 0 psi high side. Checked the compressor 1.64 amps. Ran nitrogen 140 lbs. with soap no leaks. Nitrogen is dropping. Called t/l JK. Unit is non repairable.
Near Cleveland, OH 44120
Dan H
Job Details: 11/06/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not starting, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11399433 (Cntrl)"
Near Conneaut, OH 44030
Jeff M
Job Details: 11/06/2020
REFRIGERATOR GE CWE23SSHOSS Installed new part unit tested good
Near Maple Heights, OH 44137
Dan H
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 42 degrees, customer just emptied fresh food section, unit needs new control and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11357371 (Cntr
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW70HEBW2 The unit had a water level error code it had a motor fault code had a drain code I cleared all the codes I ran a test cycle everything tested good customer was using a lot of soap most likely it was a subs issue
Near Avon, OH 44011
Gabriel P
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found door ice not sealing and flapper door ice was not holding 2 tbsp of water it was leaking it from dispenser and and error code on ice maker e5 time out check to make sure valve working pass ordering parts ; ordrng 1 W10919724 (door-ice) and 1 W112949
Near Bay Village, OH 44140
Corina B
Job Details: 11/06/2020
DISHWASHER MAYTAG MDB8989SHZ0 "CC that there is residue on the front. Cust is using liquid detergent. Advised cust to use pods for correct amount. Checked drain hose, clear. Correct drain loop. Optest ok"
Near Solon, OH 44139
Brian M
Job Details: 11/06/2020
ICE MAKER KENMORE 10689593100 Installed sensor Unit started making ice OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 11/06/2020
RANGE KITCHENAID KESS907SSS02 "Took everything apart replace burner head still not working ran ohm reading and voltage readings with senior tech bj found bad switch ordering took new part back for return and deducted the money he already paid for the wrong part ,opt test ok ; ordrng 1
Near Lyndhurst, OH 44124
Brian M
Job Details: 11/06/2020
SXS REFRIGERATOR GE GSS23QGTAWW Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Corina B
Job Details: 11/06/2020
RANGE KITCHENAID KGSS907SSS00 "CC that the oven does not heat every time or takes long to heat. ; ordrng 1 WP9762904 (Harness) and 1 WP9760229 (Igniter), used 1 Shipping from stock"
Near Lakewood, OH 44107
Corina B
Job Details: 11/06/2020
DRYER ROPER RED4516FW0 CC that it takes 3xs to dry the clothes. Checked the outside vent. The vent has a screen blocked with lint. Removed the screen good air flow. Optest ok.
Near Lyndhurst, OH 44124
Jason N
Job Details: 11/06/2020
WASHER MAYTAG MVWX655DW0 "Cc unit not spinning outRan auto test, found agitator plate spinning with tub. Unit needs drive hub. Replaced using truck stock. Reran auto test and calibration. Checked unit leveling. Op test good.; used 1 W10528947 (HUB) from stock"
Near Jefferson, OH 44047
Jeff M
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW8500DC2 I installed the water valves for the machine back up it turned on rotated I heard a really bad grinding sound I tried to take the rotor off it would not separate. Needs a stator rotor and transmission. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (
Near Gates Mills, OH 44040
Jason N
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed ice maker. Ran Manuel harvest test. Ice maker indexed properly and filled mold with water. Op test good.
Near Ashtabula, OH 44004
Jeff M
Job Details: 11/06/2020
REFRIGERATOR GE PGSS5PJXASS "The compressor is not turning on the inverter board is receiving 120 V of power needs a new inverter board for the compressor; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (shipping and handling) from stock"
Near Fairview Park, OH 44126
Corey L.
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed fans, op test good"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 11/06/2020
MICROWAVE JENN-AIR JMW3430DP02 Installed light bulb and ui. Light bulb was defective. Re ordering bulb. ; ordrng 1 W10886919 (lmp-basles)
Near Rocky River, OH 44116
Corey L.
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed ice maker and module, op test good"
Near Solon, OH 44139
Brian M
Job Details: 11/06/2020
WALL OVEN WHIRLPOOL JJW2730WS00 Installed UI same issue Called whirlpool Advised on testing ran by itself Needs blower fans. Customer calling to see if they cover them as well ; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower)
Near Fairview Park, OH 44126
Corey L.
Job Details: 11/06/2020
RANGE WHIRLPOOL WFG320M0BS3 "Found pop through entitlement, customer complaint of gas smell after install and bought a gas wand to check and said it was from cooktop gas tube connection to regulator, opened valve and could smell gas emitting from the connection customer suspected, o
Near South Euclid, OH 44121
Brian M
Job Details: 11/06/2020
WASHER GE WPSR3100W1WW "Could not separate lock nut and remaining piece of hub from gearcase Needs tub and transmission Transmission is NLA Cant repair; ordrng 1 WH2X1193 (nut hub) and 1 WH45X10014 (basket xl) and 1 WH38X10002 (transmission asm), used 1 SHIPPING (shipping and h
Near South Euclid, OH 44121
Joe O
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL GU3600XTVB3 "Cc: leaking, not cleaningFound excessive suds in unit. Cleared suds. Advised customer on soap usage. Found lower spray arm separating. Low pressure from sump assembly. Piviot clip a broken, and rack stop missing. Needs sump assembly, piviot clip, rack st
Near Madison, OH 44057
Joe O
Job Details: 11/06/2020
DRYER MAYTAG MED6230HW1 "Cc: starts unit, only runs for 7 mins then goes directly to cool downFound error code f3e2(open or shorted moisture sensor). Ran diagnostics test cycle. Found moisture sensor is functioning. Needs control and moisture sensor harnessCust Has a foil accord
Near Elyria, OH 44035
Gabriel P
Job Details: 11/05/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaints squeak sound on final spin ran drain and spin and rinse no noise cannot duplicate issue,opt test ok"
Near Cleveland, OH 44118
Jason N
Job Details: 11/05/2020
DRYER WHIRLPOOL WED9470WW1 Cc unit making unusual squealing noiseConfirmed squealing noise. Quoted dryer repair kit to replaced belt idler pulley. Used repair kit from truck stock. Ran dryer op test. No abnormal noise heard. Op test good; used 1 4392067 (DRYER REPAIR KIT) from stoc
Near Mantua, OH 44255
Jason N
Job Details: 11/05/2020
WASHER MAYTAG MVWB865GW0 "Cc unit stopped in cycle.Customer stated he started a load after last service, and come back to the unit, it was not running, start light was flashing. He stated he couldn’t get it to reset and unplugged unit. Plugged in unit when arrived, hit power butt
Near Newbury Township, OH 44072
Jason N
Job Details: 11/05/2020
FREEZER WHIRLPOOL WZF34X20DW01 Installed control and defrost thermistor. Steamed evaporator clear. Op test good.
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/05/2020
RANGE WHIRLPOOL WFG320MOBW0 "Found 123 voltage going to ignitor but is not glowing giving estimate replace,opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Chester Township, OH 44026
Brian M
Job Details: 11/05/2020
WASHER MAYTAG MVWB835DW5 Cc unit really loud when spinning Found gearcase to be loud with just a hand speed spin Tried to remove washplate could not get out with out damaging it Needs washplate and gearcase ; ordrng 1 W11455453 (Gearcase) and 1 W10902814 (washplate)
Near Madison, OH 44057
Joe O
Job Details: 11/05/2020
DISHWASHER KENMORE 665.13003N510 Cc: leaking from floatRan test cycle. Could not duplicate leakFound excessive suds in unit. Advised customer on soap usage.
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 11/05/2020
DISHWASHER KITCHENAID KDTM804ESS2 Installed new part unit tested good
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 11/05/2020
DISHWASHER GE GDT695SMJ5ES "Customer complaint dw not draining and lights on key pad doing weird things, found console not operating on any selection, unit will not go into diagnostics, power is correct, found drain pump WD19X24829 open, unit needs pump and logic board WD21X23462,
Near Garfield Heights, OH 44125
Corey L.
Job Details: 11/05/2020
DRYER MAYTAG MEDX500XW0 "Customer complaint dryer has a loud squeak and light is not working inside, confirmed, found tension pulley bearing failed, also found door switch failed, replaced pulley and switch with ts parts, op test good; used 1 4392067 (DRYER REPAIR KIT), and 1 W
Near Shaker Heights, OH 44120
Corey L.
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW6120HW0 "Customer complaint washer load and go not giving any soap we can’t see level going down, advised if clothes smell clean it is dispensing detergent, advised you only need 1-2 tbsp of an he detergent for an average load of 6-7 bath towels, showed customer
Near Madison, OH 44057
Joe O
Job Details: 11/05/2020
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc: freezer light not workingfound socket is not receiving proper power. Pulled door switch, found only 1 wire running to door switch. Dug around in insulation could not locate other wire. Called whirlpool tech line spoke with jk. Unit is going up for pr
Near Cleveland, OH 44109
Corina B
Job Details: 11/05/2020
WASHER MAYTAG MVWC565FW1 "CC that the unit is leaking. Ran diag NO FILL, LONG FILL, F0E5 OFF BALANCE LOAD DETECTED, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found the water line leaking. Will need a new hose. Optest ok"
Near Cleveland, OH 44111
Corina B
Job Details: 11/05/2020
WASHER MAYTAG MHW6630HW0 Replaced the dispenser. Started a normal cycle and a rinse and spin. Optest ok. A
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 11/05/2020
STACK W/D FRIGIDAIRE FFLE3900UW0 Installed new part unit tested good
Near Painesville Township, OH 44077
Joe O
Job Details: 11/05/2020
DRYER MAYTAG MED5630HC1 Cc: vibrationFound blower wheel had lint buildup in it. Removed lint build up. Ran test cycle op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cus
Near Rocky River, OH 44116
Dan H
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new ice, ice maker cycled and filled, op test good"
Near Brooklyn, OH 44144
Dan H
Job Details: 11/05/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit stopped working, all components are good, unit is operating as designed"
Near Cleveland, OH 44102
Corina B
Job Details: 11/05/2020
RANGE KITCHENAID KGRS505XSS05 "CC that the upper oven does not heat. Checked with the amp 2.5 amps. Replaced the igniter from t/s. Optest ng. Replaced the igniter again. Optest ng. Checked the power at the control 0 volts. Will need a new igniter and control.; ordrng 1 WPW10365423 (Co
Near Walton Hills, OH 44146
Corey L.
Job Details: 11/05/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint washer shakes a lot, ran diagnostics no faults, started high spin, unit shaking on start up and is amplified by unit being on a wooden pedestal built up, could see dryer shaking when washer ramped up speed, advised customer unit must b
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/05/2020
RANGE KITCHENAID KOSE900HBS00 Calling tech line spoke to Leon he said to check sensor and element they test good 1080 on sensor and 30.2 ohm on element need pa board ; ordrng 1 W11294389 (cntrl-elec)