Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4750 customer reviews

Jeff M.

Jeff M.

GE DRYER HTDX100EMWW The timer knob broke. Cust can install ; ordrng 1 WE1M652 (timer knob),

Near Willowick Dr, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ED5FHEXNQ00 Cust is using more ice then the unit can make. ICEMAKER tested good ; , Job Cmpltd,

Near Lakeshore Blvd, Willowick, OH 44095
Jeff M.

Jeff M.

MAYTAG DRYER MEDC215EW1 he auto dry cycle is not a moisture sensing cycle. I called Whirlpool Tech line The way he explained it to me was when the timer is set to energy preferred the heating element is energize the timer motor is not running when the heater is not energized the timer is advancing. ; Job Cmpltd,

Near Country Scene Ln, Mentor, OH 44060
Chad  P.

Chad P.

NTW4516FW2 AMANA WASHER Found control stuck on sensing. Reset control and calibrated. Ran service test mode. Op test ok. ; Job Cmpltd

Near W 224th St, Fairview Park, OH 44126
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRT314TFDE01 Another company came out and replaced the evaporator a week ago. (Eazy app.) upon arrival unit in a vacume. Added r134 a. Unit started to recover. Talked to TG order compressor,evaporator and drier filter. Extra time. Sealed system tech. Upstairs apartment next to number 2. No number on door. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 6/14 THU !

Near S State St, Painesville, OH 44077
Brian B.

Brian B.

MVWB835DW1 MAYTAG WASHER CC that machine makes a whining noise when spinning. Removed wash plate. Cleaned bottom of plate. No debris found under basket. Checked lower components, checked ok. Ran a rinse and spin with clothes. Gear case Bearings Ok. All sounds are normal. Could not duplicate noise. Op test ok.; Job Cmpltd

Near Moore Rd, Avon Lake, OH 44012
Corey L.

Corey L.

KDTE104ESS4 Kitchenaid Dishwasher Customer complaint dishwasher won’t drain, found glass in drain pump, cleared glass, pump is good new pump not needed, found drain tube length maxed out to disposal and kinked the end, pushed more line from under unit and ziptied hose to itself not allowing it to kink at the rubber end clamped on disposal, op test good

Near Mitchell Rd, Columbia Station, OH 44028
Arthur V.

Arthur V.

WHIRLPOOL DRYER LDE9334ACE Found drill bit on backside of dryer drum against the bulkhead. Removed screw. Op test good. Vent is not connected and has not been for a long time. Customer needs dryer vent wizards to install a new vent ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Near Wellington Dr, Perry, OH 44081
Dan H.

Dan H.

TS22BRXAN00 ESTATE REFRIGERATOR Customer complaint that unit is leaking water, found ice maker getting stuck in fill position, unit needs new ice maker

Near Sarasota Dr, Parma, OH 44134
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Found mounts for heating element wire loose. Replaced heating element. Op test ok. ; Job Cmpltd

Near W 210th St, Fairview Park, OH 44126
Brian M.

Brian M.

GX2FHDXVA02 Whirlpool Refrigerator Cc that fridge is not cold Ff49 Fr 6 Force Defrost has 3amps Needs control jazz board replaced Customer does not want to repair at this time

Near Palmerston Dr, Mentor, OH 44060
Robert A.

Robert A.

GE REFRIGERATOR PTC22SBMARBS Found evap drain clogged, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Near Summit Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

NGD4655EW2 Amana Dryer CC that the unit is not heating. Checked outside vent, good airflow. Turned unit on ignitor would light the flame for a second then the flame would go out. Ignitor turned back on no flame. Checked the fuses, good. Will need a new coils. Called SM to order part. ; ordrng 1 WPW10328463 (coil-valve),

Near E 85th St, Garfield Heights, OH 44125
Brian M.

Brian M.

DU810DWGU2 Whirlpool Dishwasher Installed timer No good , motor does not want to engage drain Needs motor replaced ; ordrng 1 WPW10247394 (pump&motor),

Near Fiddlers Way, Painesville, OH 44077
Brian M.

Brian M.

GD5SHAXNS00 Whirlpool Refrigerator Installed ice motor OP TEST OK

Near Joseph Ln, Perry, OH 44081
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not turning on, unit unplugged when tech arrived, plugged unit in, drain pump started, cancelled cycle, ran diagnostics found f9e1(long drain) and f0e2(over suds), drain pump is not working, drain pump is recieving 120vac, installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)

Near Stanfield Dr, Parma, OH 44134
Chad  P.

Chad P.

MDB8959SBB0 MAYTAG DISHWASHER Installed panel and console. Op test ok. ; Job Cmpltd

Near Sedalia Ave, Cleveland, OH 44135
Brian B.

Brian B.

MAV2755AWW WHIRLPOOL WASHER CC of banging noise. Removed top and front. Suspension checks ok. No mechanical failures. May have been an off balance load or rear feet may have been stuck. Ran a drain and spin . Op test ok.

Near Halle Ct, Avon Lake, OH 44012
Corey L.

Corey L.

KSCS25QFWH00 Kitchenaid Refrigerator Customer complaint drips from ice maker area forming ice chunks in ice bin, found ice maker missing he bottom mounting screw and the top front screw was backed out and sagging, cycled ice maker as it sat, when filling filltube was not seated into fill cup on im properly and splashing water up and over Im, found enamel on ice maker peeling, advised replacement, quoted, ok, replaced, cleared the ice chunk, op test good; used 1 4317943 (ICEMAKER)

Near Walnut Dr, Strongsville, OH 44149
Chad  P.

Chad P.

MEDB765FW0 MAYTAG DRYER Installed console. Started and stopped unit a few times over. Op test ok. ; Job Cmpltd

Near Clinton Ave, Cleveland, OH 44113
Brian B.

Brian B.

LGEF3045KFK FRIGIDAIRE RANGE , Found oven not heating. 240v on terminal block. 240 on control. No voltage out to elements. Will need new oven control

Near W Hedgewood Dr, Westlake, OH 44145
Corina B.

Corina B.

MVWC416FW0 Maytag Washer Replaced the impeller. The agitator is cracked. Will need a new agitator. Called SM to order part. ; ordrng 1 W10836692 (agitator),

Near Horton Rd, Garfield Heights, OH 44125
Corina B.

Corina B.

NED4655EW1 Amana Dryer CC that the unit will run then will stop running. Checked the vent, vent is smashed due to the dryer pushed up against the wall. Advised cust to replace the vent. Turned dryer to a time dry and to a automatic dry. Optest ok.

Near Horton Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WTW8540BW1 WHIRLPOOL WASHER Customer complaint that unit is leaking, ran test cycle, no leaks found, started normal wash cycle, unit filled, no leaks found, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd,

Near Birdie Ln, Wickliffe, OH 44092
Chad  P.

Chad P.

WDT720PADM0 WHIRLPOOL DISHWASHER Installed parts listed and ran normal wash. Op test ok. ; Job Cmpltd

Near Holland Rd, Brook Park, OH 44142
Brian B.

Brian B.

PGS975SEP3SS GE RANGE Oven will not light. Found bake Ignitor weak, less than 3 Amps. Replaced from t/s. Tested oven. Op test ok.; used 1 12400035 (IGNITER)

Near Caronia Cir, Avon, OH 44011
Brian M.

Brian M.

GX2FHDXVQ00 Whirlpool Refrigerator Installed jazz board OP TEST OK

Near Henning Dr, Chardon, OH 44024
Corey L.

Corey L.

NTW4516FW2 Amana Washer Installed control, op test good; Job Cmpltd

Near E Dartmoor Ave, Seven Hills, OH 44131
Corina B.

Corina B.

MHW5100DC0 Maytag Washer Replaced the control. Brought core back for return. Ran a CO test and a rinse and spin. Optest ok;

Near Lancaster Ct, Painesville, OH 44077
Corina B.

Corina B.

JES9800CAB01 Jenn-Air Range Replaced the UI and control. Brought the extra control back. Heated oven to 350*. Optest ok.

Near Catsden Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

ZGU36N6H3SS GE Cooktop Replaced the module. Optest ng. Checked the transformer 120 v going in and going out, found a light that has a burn mark on it. ordering the transformer, wire harnesses for the spark module, the burners, caps, the light. ; ordrng 1 WB13K10031 (module spark) and 6 WB13X10014 (burner cap)s and 6 WB16X27681 (d burner base asm)s and 1 WB18X10338 (ignitor wire kit) and 6 WB24X10091 (ignitor switch)s and 1 WB25X10008 (pilot light 220v) and 1 WB27X10905 (transformer),

Near Solon Rd, Bentleyville, OH 44022
Gail V.

Gail V.

KENMORE SXS REFRIGERATOR 253.70319211 he ICEMAKER housing is cracked. Needs replaced ; ordrng 1 243297606 (ice maker), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from schdld next appmnt for 6/13 WED 8-12,

Near Joseph Ln, Perry, OH 44081
Dan H.

Dan H.

KDFE104DSS5 KITCHENAID DISHWASHER Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd

Near Sexton Rd, Cleveland, OH 44105
Chad  P.

Chad P.

KRFC300ESS01 KITCHENAID REFRIGERATOR Replaced door. Op test ok. ; Job Cmpltd

Near Greenbriar Dr, Parma Heights, OH 44130
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MFF2558VEM0 Customer concerned about a noise he heard where it sounds like a click followed by a humming noise that goes away after a min.or so. Unit is cooling properly. Upon arrival unit running. Both fans and the compressor. Let cycle no noise. After 45 min no noises advised customer to call back if noise returns or unit quits cooling could not duplicate noise. ; C Job Cmpltd,

Near N Myers Rd, Geneva, OH 44041
Dan H.

Dan H.

KDFE104DSS5 KITCHENAID DISHWASHER , Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd

Near Sexton Rd, Cleveland, OH 44105
Corey L.

Corey L.

WMH32519FS-0 Whirlpool Microwave Customer complaint burnt a potato then worked fine, put a potato in enter of unit and started potato button, unit says sensing, unit is cycling power, unit sensed for way too long, ordering sensor and board again just in case even though sensor was within ohm range, wires from sensor to board have continuity, cwow; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec)

Near Mastick Rd, Fairview Park, OH 44126
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KDTE104ESS4 Replaced door gasket Op test no good. Small leak on left side. Repositioned inner door ( top right corner inner door trim misaligned). Cycled afterwards. No leaks. Cycled 3 times no leaks. Left leak mat ; Job Cmpltd,

Near Dadeyville Rd, Austinburg, OH 44010
Brian M.

Brian M.

KRFC704FSS00 Kitchenaid Refrigerator Cc that unit does not make ice Found wires above Ice maker broken solder and heat shrieked wires back together Ran Ice maker test OP TEST O

Near Hackberry Dr, Mentor, OH 44060
Corey L.

Corey L.

KBFS25EWMS10 Kitchenaid Refrigerator Customer complaint of frost in freezer, customer moved food to another freezer and the frost want away, asked her if it was possible food could have been pushing the door open slightly, she said I’m not sure but there was a lot of food in there, explained how the frost is formed from warm air entering, cleared what ice chunks were left, door tracks are good, seal is good, door shuts evenly, put silicone around frz door cabinet crack; Job Cmpltd,

Near Boxwood Cir, Brooklyn, OH 44144
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Plugged in unit, nothing on ui responding, control recieving 120vac, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL), schdld next appmnt for 6/13 WED !,

Near Chesterfield Ln, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL WASHER WFW87HEDW0 Ran diagnostics, 8-3. Overflow condition, cleared, ran cold wash, the cycle cust had a problem with, ran 20 min, good, checked pressure hose, good, checked pressure trap, cleaned, good, ran test cycle, op test okUse 2-3tablespoons of soap max; Job Cmpltd,

Near Quartermane Cir, Solon, OH 44139
Dan H.

Dan H.

ED2FHEXMQ00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice and water, found control lock on, turned off, unit dispenses ice and water, op test good

Near Grantwood Dr, Parma, OH 44134
Chad  P.

Chad P.

KSC23C8EYY02 KITCHENAID REFRIGERATOR Installed evap, drier, drain tube and Thermistor. Charged unit. Op test ok. Advised to allow 24 hrs for normal operations. ; Job Cmpltd

Near Ashford Ct, Strongsville, OH 44149
Dan H.

Dan H.

KRFF507ESS01 KITCHENAID REFRIGERATOR Installed new gaskets and adapter, op test good ; Job Cmpltd

Near Gatewood Dr, Brecksville, OH 44141
Brian B.

Brian B.

MVWB450WQ2 MAYTAG WASHER F51 and sd error code. Removed top. Found friction in tub . Removed basket. Found scarf wrapped around shaft. Removed clothing. Ran co test cycle and drain and spin.

Near Haven Dr, Elyria, OH 44035
Brian B.

Brian B.

GLEF378CSE FRIGIDAIRE RANGE Neither oven or cooktop working. Check voltage on the block read 120”l1 to neutral,l2 to neutral was 0 v ,reset breaker and started to work explain customer to fix outlet, tested oven, broil pad on control does not work. All other functions are working. Will need new oven control. Customer does not want to repair at this time.

Near Revere Pl, Lorain, OH 44053
Brian M.

Brian M.

WRF555SDFZ Whirlpool Refrigerator Cc that unit will not dispense ice Found indent in left hand door was not hitting switch Install plastic square from truck stock ; used 1 WP2177331 (DOOR SPACER) from stock,

Near Milan Dr, Euclid, OH 44119
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW87HEDW1 The unit will not drain. I cleaned the drain op tested good ; Job Cmpltd,

Near Riverside Dr, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG WASHER WFW75HEFW0 Replaced control. Took core for return. Op test good ; Job Cmpltd,

Near W Beech St, Jefferson, OH 44047
Corey L.

Corey L.

WTW7040DW1 Whirlpool Washer Customer complaint washer won’t start, found washer plugged into gfi, started quick wash cycle, unit trips gfi when advancing to wash, plugged in to a non gfi outlet, started cycle and unit advanced to wash and spun, advised customer to have an electrician install a regular receptacle for this unit, also found he drain tub extended too long to sink, advised customer to have unit moved closer to sink when the outlet is installed; Job Cmpltd, WFG505M0BS0 Whirlpool Range Customer complaint broil not working, started broil cycle, ignitor glowed bright and burner lit, unit beeped at 525 degrees and temped at 528, left door open untold ignitor cycled on again, burner lit again, pointed to user manual broil instructions for best results;

Near Poe Ave, Cleveland, OH 44109
Corina B.

Corina B.

KSSC48QVS06 Kitchenaid Refrigerator KSSC48QVS06 KDTE404DSS0 Whirlpool Dishwasher CC that the unit is making a noise when draining. Found a piece of glass in the drain pump. Optest ok.

Near E Orange Hill Cir, Chagrin Falls, OH 44022
Brian M.

Brian M.

W122 Jenn-Air Range Cc that clock stops working gets stuck at 1:22 Found clock not rotating on its own and the stop and start does not work either Needs clock board replaced Clock has been discontinued and no longer available ; ordrng 1 701633 (clock )

Near Woodhawk Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section door gasket are sealing well, no other possible air leaks found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,

Near Falmouth Dr, Strongsville, OH 44136
Dan H.

Dan H.

WDT710PAHZ1 WHIRLPOOL DISHWASHER Customer complaint that unit is not drying dishes and rinse aid is not being dispensed, Ran diagnostics no error codes found, unit completed test cycle, no error codes after, heater is working rinse aid dispensed, unit is operating as designed ; Job Cmpltd WMH75021HZ0 WHIRLPOOL MICROWAVE Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

Near Rockglen Drive, Strongsville, OH 44149
Dan H.

Dan H.

WFG540H0ES1 WHIRLPOOL RANGE Customer complaint that oven is not heating, confirmed found control not sending 120vac to dsi board, unit needs new control; ordrng 1 WPW10348712 (cntrl-elec)

Near Lorraine Dr, Strongsville, OH 44149
Chad  P.

Chad P.

JBP78WY5WW GE RANGE Cc complaint that the lights were flashing on the control and the unit seems to be off temp. Probe checks good. Ran unit at 350. Unit is about 20-30f to low. Needs control replaced. Unit 19 yrs. old. Likely Cust will be replacing it.

Near Woodhaven Cir, North Ridgeville, OH 44039
Chad  P.

Chad P.

JTP56W0A1WW GE DOUBLE WALL OVEN Lower oven working. No bake in upper unit. Element checks good. Only 35vac going to element. No broil. Limit switches check good. Needs control. Control is nla. Unit not repairable

Near Woodhaven Cir, North Ridgeville, OH 44039
Robert A.

Robert A.

WHIRLPOOL DRYER WED4900XW0 Ran unit, unit heating, found vent crushed behind unit, need vent replaced Unit working correct, op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Jeff M.

Jeff M.

MAYTAG DRYER MEDB765FC he unit is making a tapping sound. Home Depot offered to replace the unit. Cust doesn’t want it fix he will talk with home depot ; Job Cmpltd,

Near Stratford Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRB329DMBM00 The damper control is vary loud needs replaced ; ordrng 1 WPW10594330 (DAMP), schdld next appmnt for 6/19 TUE 8-12,

Near Barchester Dr, Painesville, OH 44077
Jeff M.

Jeff M.

GE DISHWASHER DDT575SSFSS Issue with the dishwasher is the soap is not dissolving inside the dishwasher I ran the dishwasher leaving the original undissolved soap. Ran it for 30 minutes everything tested good soap dissolved cannot find an issue; Job Cmpltd,

Near Cardinal Dr, Mentor, OH 44060
Arthur V.

Arthur V.

MAYTAG DRYER MEDX655DW1 Customer complaint unit takes 3 times on 70 min to dry a load of clothes. Advised customer she needs to clean her vent (see pics) unit is operating properly but customer air flow is severely blocked. Sent pic at customer request to customer cell phone advised customer as a one time courtesy call we would not charge.; Job Cmpltd, O-emld

Near Kingsville, OH 44048
Arthur V.

Arthur V.

AMANA REFRIGERATOR AFI2539ERM02 , Found auger motor not responding. Can not turn by hand Needs auger motor and Impeller ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), schdld next appmnt for 6/13 WED !,

Near Center Rd, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBH00 Found frost build up around frz door, also ice by im, per svc pntr needs adapter kitCust to contact wp and let us know; ordrng 1 W10864518 (ADAPTER KIT229.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Overlook Dr, Kent, OH 44240
Robert A.

Robert A.

FRIGIDAIRE RANGE FGF368GMC Found handle stripped. Trim bent; ordrng 1 316270200 (HANDLE11009) and 1 316402006 (TRIM4189), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13 WED !,

Near Ivan Dr, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRS571CIDM01 Ran test 44, fault 23, switch or motor faulty, replaced i/m, ran test 44, good, ran fill test, ng, no power to valve, ohmed harness in door, yellow, tan both open, needs door; ordrng 1 LW10691266 (FRZ DOOR), used 1 W10873791 (ICEMAKER) from stock, schdld next appmnt for 6/29 FRI ! [**],

Near S Diamond St, Ravenna, OH 44266
Gabriel P.

Gabriel P.

HTH17CBT2RWW GE Refrigerator Cc that fan is loud Found fan hitting the back wall cover Repositioned fan and adjusted rear cover OP TEST OK ;

Near Oakmont Dr, Lyndhurst, OH 44124
Brian M.

Brian M.

WED4815EW1 Whirlpool Dryer Cc that unit is hard to shut Found latch and catch broken Replaced striker and catch OP TEST OK

Near Cheltenham Blvd, Lyndhurst, OH 44124
Corina B.

Corina B.

MEDX655DW1 Maytag Dryer CC that there is a noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Turned dryer on wait 10 min. Found the noise from the blower wheel. Cleaned the blower housing out. Oiled the support roller. Optest ok

Near Bowling Green Rd, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

WDT720PADW1 WHIRLPOOL DISHWASHER Inspected and installed new panel.; Job Cmpltd

Near Ohio St, Elyria, OH 44035
Brian B.

Brian B.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Exp customer to leave moisture switch on ,customer had it off she was having water dripping through the door flipper cause the humidity ; Job Cmpltd

Near Cardinal Ct, Lorain, OH 44053
Brian B.

Brian B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found compressor running and no frost pattern. Taped low side, 20” vac. Also, discharge tube corroded . Added Freon , pressure would not equalize on low side, floating restriction in cap tube. Would need compressor, evap, discharge tube and filter, but would still have floating restriction. Cannot repair machine. ; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 2 WPW10143759 (DRIER )s and 1 WPW10233569 (DISCHARGE TUBE.)

Near Fillmore Cir, Lorain, OH 44052
Macaulay G.

Macaulay G.

KDTE404DSS0 KITCHENAID DISHWASHER Found control panel not working, office to order control panel (black), and another control board.; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537418 (panel-cntl)

Near Woodspring Cir, North Ridgeville, OH 44039
Dan H.

Dan H.

KRFC704FPS00 REFRIGERATOR KITCHENAID Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 47 degrees, evaporator fans are working, condenser fan and compressor are running, partial frost pattern on evaporator, unit needs new compressor and evaporator LOCK RING TECH ONLY; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)

Near Applewood Dr, North Royalton, OH 44133
Brian M.

Brian M.

NTW4605EW Amana Washer Cc that unit will not lock and spin Found error for water temp to high and stuck keyRan auto test and calibration test OP TEST OK

Near E 99th St, Cleveland, OH 44108
Corina B.

Corina B.

WRF757SDEM01 Whirlpool Refrigerator CC that the unit is not cooling, the unit turned off and back on. Ff37 fz 0. Checked the ff evap good frost pattern. Checked fz good frost pattern. Ran diag, fans are running. Compressor starts. No error codes. check the dc voltage on 1-4, 2-5, 3-6, 7-2 they all have 14vdc.m good. Checked the outlet, good. if this happens again to unplug unit for 30 seconds and plug it back in. To also listen to what is running at this time. Optest ok.

Near Dorothy Ave, Garfield Heights, OH 44125
Corey L.

Corey L.

WRT541SZDM00 Whirlpool Refrigerator Customer complaint ice on freezer bottom, confirmed, found drain tube clogged, cleared clog, cleared ice from evap tray; Job Cmpltd,

Near Father Caruso Dr, Cleveland, OH 44102
Arthur V.

Arthur V.

MAYTAG WASHER MVWX655DW1 Customer states that unit would fill but do nothing else. Cycled unit on normal wash and unit filled and agitated. Ran diagnostics f1 e1 and a f0e5 errors. Stuck key and off balance load detected. Ran auto test no good. Control advanced but no functions happened Ran manual diagnostics same results. No response needs main control. Customer is operating unit on a un grounded outlet. Advised customer about his outlet ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/13 WED !, saved tckt [SdLink

Near Hickory St, Andover, OH 44003
Chad  P.

Chad P.

MFI2269FRZ02 MAYTAG REFRIGERATOR Installed evap and drier. Charged unit. Advised 24 hrs for normal operations. ; Job Cmpltd

Near Richmar Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER KDPE234GPS The mounting screw for the left side came out.; , Job Cmpltd

Near Headlands Rd, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KRMF706EBS01 Installed auger motor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Pearl Dr, North Benton, OH 44449
Dan H.

Dan H.

WTW5000DW WHIRLPOOL WASHER Customer complaint that unit is making a loud noise and tub is loose(unit is bouncing all over), ran diagnostics found f5e1(lid lock fault) error code, suspension is good, started drain and spin cycle with 6-7 wet bath towels, lid locked, unit spun, no unusual bouncing or shaking, no unusual noises heard, unit completed spin cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent . ; Job Cmpltd

Near Sierra Oval, Parma, OH 44130
Macaulay G.

Macaulay G.

WOD51ES4EB00 WHIRLPOOL RANGE Replaced thermal fuse in range. Tested range, operating properly.; Job Cmpltd

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

MVWB765FW2 MAYTAG WASHER Replaced user interface and control. Ran washer through calibration and test cycles, operating properly

Near Middle Ridge Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Defrosted evaporator coil. Replaced brass thermistor with newer style thermistor w10902214 from truck stock.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

Near Baird Rd, Oberlin, OH 44074
Brian B.

Brian B.

WED7500VW2 WHIRLPOOL DRYER Machine is the compact Italian made dryer. Not heating. Removed heater. Found high limit cutoff open. Will need both high limit stats..; ordrng 1 W10843940 (THERMAL) and 1 WPW10625430 (THERMAL FUSE)

Near Herrmann Dr, Avon Lake, OH 44012
Brian M.

Brian M.

PTB1953GRW Maytag Refrigerator Cc that freezer is working but fridge is not cold Found unit unplugged Ff 68 fr68Plugged unit in watched for frost pattern Found normal frost pattern Needs thermostat replaced ; ordrng 1 61005789 (control,temperature)

Near E 102nd St, Cleveland, OH 44104
Jeff M.

Jeff M.

WHIRLPOOL WASHER C80721450 , The washer was not washing or spinning I found the capacitor not holding a charge. I happen to have one unit op tested good ; used 1 W10866238 (CAPACITOR ) from stock, Job Cmpltd,

Near Puritan Dr, Mentor, OH 44060
Corina B.

Corina B.

WTW5000DW1 Whirlpool Washer CC that the unit will not start. Checked outlet, good. Ran diag no codes. Ran a calibration. Started a normal load, unit sensed the water would not advance to wash. Will need a new control. Called SM to order part. ; ordrng 1 W11116590 (cntrl-elec)

Near Nelson Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRX986SIHV00 The interior lights were not on I unplugged the fridge. Plugged the unit in op tested good ; Job Cmpltd, saved tckt [SdLink\310626a.png], snapped 3 QuickPics

Near Vista Lago Cir, Painesville, OH 44077
Holly B.

Holly B.

E32AR75JPS0 ElectroluX Refrigerator Installed door OP TEST OK

Near Brentwood Rd, Beachwood, OH 44122
Corey L.

Corey L.

ZBD6920D00SS GE Dishwasher Installed new parts, ran cycle while repairing range, no leaks, op test good; ZDP464NGP1SS GE Range installed blower, noise gone, op test good;

Near W 11th Pl, Cleveland, OH 44113
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED92HEFBD00 Customer complaint unit would not start and she was getting a pf code. Checked power 230 v. Unit started and ran everytime i tried ran diagnostics no errors. Ran test cycle no errors. Good air flow thru vent Unit passed test cycle with a passing grade for air flow Customer states she used it yesterday without it failing. Could not duplicate issue. Called techline talked to chris. File number7722169964 no service pointers or related issues with wlp techline ; Job Cmpltd,

Near Voss Rd, Geneva, OH 44041
Macaulay G.

Macaulay G.

WED4815EW1 WHIRLPOOL DRYER Found build up around drum where rollers turn. Removed build up. Could not duplicate issue.; Job Cmpltd

Near W 130th St, Parma, OH 44130
Chad  P.

Chad P.

KGCT365T KITCHENAID COOK TOP Installed spark mod. Unit now sparking.

Near Laureldale Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG WASHER Ran diognostics, 6-2 comm error, reset connections, ng, needs ui and control; ordrng 1 W10861510 (PANEL22745) and 1 W11024149 (CONTROL29404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\310605a.png], saved tckt [SdLink\310605b.png],

Near Fairgate Blvd, Newbury Township, OH 44065
Robert A.

Robert A.

MAYTAG WASHER C64372354 Ran diagnostics, long fill, tested valves, good, found drain hose on floor, put into sink, ran recal, bearings loudCust to let us know; ordrng 1 W10721967 (CAM3699) and 1 W11132267 (GEARCASE261.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Snow Rd, Burton, OH 44021
Jeff M.

Jeff M.

WHIRLPOOL DRYER WED7990FW0 7722167969 file #. The 1st tech told me 4+ hour of dry time was normal. The 2 tech told me to look for a lint buildup on the blower fan. The issue with the unit was the coils where packed with lint I took pic photo died idk if they saved ; Job Cmpltd,

Near Forman Rd, Jefferson, OH 44047
Corina B.

Corina B.

WTW8500DW0 Whirlpool Washer Replaced the control and UI. Ran calibration. Unit is in garage did not put water mat down. Optest ok

Near Indian Point Rd, Painesville, OH 44077
Corey L.

Corey L.

CHW9050AW0 Whirlpool Washer Customer complaint door was cracked on delivery, found outer frame of door cracked, part needed is unavailable ordrng 1 WPW10300867 (frame),

Near Lorain Ave, Fairview Park, OH
Corey L.

Corey L.

WDT730PAHW0 Whirlpool Washer Customer complaint seal is bent, replaced with extra seal on truck, op test good WPW10524469;

Near Goldengate Ave, Rocky River, OH 44116
Corey L.

Corey L.

GEW9200LW2 Whirlpool Dryer Customer complaint dryer powers on but will not start, confirmed, ohms on start winding was 1.3 ohms on run 1.7, supposed to be between 2.6 and 3.5, motor failed

Near Bruce Rd, Bay Village, OH 44140
Corey L.

Corey L.

GHW9100LW2 Whirlpool Washer Customer complaint of f2 code, ran diagnostics found f2 long drain, filter is clogged, showed customer where filter housing was in the front of the unit, customer will remove debris;

Near Bruce Rd, Bay Village, OH 44140
Robert A.

Robert A.

JENN-AIR RANGE ELE JES8850BAS Replaced lf switch, test good, found sensor bad on element, only sold with element, needs element; ordrng 1 W10823724 (LF ELEMENT130.00), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13 WED 8-10,

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

CYE22USHBSS GE Refrigerator Cc that knob is little loose to the coffee maker portion Would need a new Display Ui to correct issue Customer does not want to repair at this time

Near Autumn Dr, Chardon, OH 44024
Corina B.

Corina B.

WTW8500DR2 Whirlpool Washer CC that the unit has a grinding noise when it spins. Ran a drain and spin. Ran diag f0e5 Off Balance Load. Found the basket hitting the side wall. Leveled the washer. Optest ok.

Near Hubbard Rd, Madison, OH 44057
Dan H.

Dan H.

WED8600YW0 WHIRLPOOL DRYER Customer complaint that unit is not starting, confirmed, found idler pulley cracked causing belt to fall off and hit belt switch, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)

Near Walford Rd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

WHIRLPOOL DRYER WGD4800BQ1 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Colonial Dr, Painesville, OH 44077
Gail V.

Gail V.

KITCHENAID RANGE KGRS807SSS01 Customer states Unit quit working after a power glitch and oven light stays on all the time I found door lock in a mid position Put unit into self clean allowing lock to complete cycle. Turned off self clean and lock returned to correct resting position. Op test good ; , Job Cmpltd,

Near N Myers Rd, Geneva, OH 44041
Brian M.

Brian M.

KSCS25INSS00 Kitchenaid Refrigerator Cc that unit is not cooling Ff 37 Fr 4 Found middle black piece that separates fridge and freezer at 137 degrees Moved unit found back cover hot as well Condenser fan not running and only getting 2volts from control box Needs control replaced Customer does not want to repair

Near Chipmunk Ridge Dr, Painesville, OH 44077
Brian M.

Brian M.

Whirlpool Washer Found rug stuck in washer Pre ID a drain pump

Near Hanna Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

WEG730HDSO Whirlpool Range 13:01, Cc of error popping upFound error F8E0 fan speed to low Found fan to be working and having 108 ohms Needs control replaced ; ordrng 1 W11050551 (cntrl-elec29870),

Near Foxwynde Trail, Richmond Heights, OH 44143
Brian M.

Brian M.

GB2FHDXWS04 Whirlpool Refrigerator Cc unit was not cooling Found temps normal ff 38 Fr 5Normal operating temps and previously had replaced a Jazz board, found jazz board not properly programmed was set to code 02 needed to be set to 01;

Near Hawthorne Dr, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

MHW5500FW1 Maytag Washer Cc of error popping up Found error f8e1 No water entering, customer has burst resistant hose on. Installed regular rubber hoses supplied by customer Ran auto test OP TEST OK

Near Case Ave, Lyndhurst, OH 44124
Corey L.

Corey L.

MDB8979SFZ2 Maytag Dishwasher Installed part, then realized right side was ordered, need left side; ordrng 1 W11048934 (track LH ),

Near Primrose Ln, Westlake, OH 44145
Corey L.

Corey L.

LSE7806ACE Maytag Washer Customer complaint dryer not spinning, power to unit is good, drum rotates freely by hand, started timed dry cycle, drum rotating slowly but smelt strong motor burn, motor has failed, ordrng 1 W10411000 (motor-drve 202.14) and 1 WPY312959 (belt 32.19),

Near Williamsburg Ct, Middleburg Heights, OH 44130
Corey L.

Corey L.

WTW8500DC4 Whirlpool Washer Customer complaint I i in dispenser not emptying at all when running a load using the oxi additives selection, oxi dispenser filled, not over filled, all valves working in service mode, started quick wash using oxi additives, estimated time 48 min, unit filled and advanced to wash, at 40 min unit dispensed oxi, unit is operating as designed

Near Simich Dr, Seven Hills, OH 44131
Corina B.

Corina B.

KTRS19KMBL00 Kitchenaid Refrigerator CC that there is frost in the freezer and there is ice buildup in the back. Unit was unplugged when I arrived. Found the drain pan full of ice and there was frost in the front of the unit. Checked the door seal, good. Steamed the drain pan out. Checked the heater, 30 ohms. Placed a copper wire in the drain hole. Optest ok.

Near Chillicothe Rd, Mentor, OH 44060
Corina B.

Corina B.

KRMF706ESS00 Whirlpool Refrigerator Replaced the control. Optest ok.

Near S Woodland Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

WFW92HEFC0 Whirlpool Washer CC that f5e3 flashes and the door will not unlock. Ran diag F5E3 DOOR UNLOCK ERROR. The door stays lock and will not unlock. The connection are good. Checked the lid lock out of range. Will need a new control and lid lock. Called SM to order parts. ; ordrng 1 W11201293 (CONTROL ) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl),

Near Chagrin Blvd, Moreland Hills, OH 44022
Holly B.

Holly B.

KUDC10FXSS5 Kitchenaid Dishwasher CC that there was a clunking noise when unit is draining. Removed the drain pump, clear. Found the normal and hear lights do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 WPW10481130 (panel-cntl),

Near Crows Nest Cove, Aurora, OH 44202
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WSF26C3EXF01 6, Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Lauren J Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WHIRLPOOL FREEZER WZF34X18DW The unit is not cooling. The compressor is pulling .70 amps there is not heat transfer no frost pattern on the evap. The unit needs a new compressor and evap.; ordrng 1 W10858281 (EVAP) and 1 W11174634 (COMPRESSOR ) and 1 WPW10143759 (DRYER), schdld next appmnt for 6/13 WED ! [***],

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

WOC54EC7AS00 WHIRLPOOL MICROWAVE Installed new control, op test no good , door switches test good,ordering inverter board; ordrng 1 W10217711 (inverter)

Near S Glenn Dr, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

KRMF706ESS01 KITCHENAID REFRIGERATOR Ice maker had no errors. All tested ok. Called tech line. They said that if the pantry door interface isn’t working, neither will the ice maker. Pantry interface is not working. Office to order interface. Left mitigation mat under refrigerator.; ordrng 1 WPW10769076 (cntrl-elec)

Near St Francis Ct, Avon, OH 44011
Jeff M.

Jeff M.

FRIGIDAIRE WASHER WFW9600TA01 The bearings are failing est only ; ordrng 1 W10772607 (FRONT T) and 1 W10772615 (REAR T) and 1 WPW10269756 (INNER T), used 1 1OVRSZ (Oversize Shipping) from stock,

Near Harlow Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

AMANA DISHWASHER ADB1400AGW1 he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6

Near E 204th St, Euclid, OH 44123
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF560SEYW04 The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next

Near Lakeshore Blvd, Euclid, OH 44132
Chad  P.

Chad P.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Found water dripping through ff air intake from freezer. Found evap drain pan allowing water to run off off during defrost and get into ff air intake. Adjusted drain pan and poured water on it observing it going down the drain line. Advised to monitor. Op test ok. ; Job Cmpltd

Near Oak Park Ave, Cleveland, OH 44109
Brian B.

Brian B.

MVWB725BW0 MAYTAG WASHER Ran a drain and spin. Main bearings have failed. Will need shaft, bearings and seal.

Near Haselton Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

FRIGIDAIRE DRYER FFQG5000QW Found overload tripped (open) needs high limit stat.thermal overload,belt,all 5 rollers and the idler pulley. ; ordrng 5 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm) and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 6/12

Near S Main St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF540CWHB00 Found damper making noise again. Called techline. Talked to andrew file number 7722163384. Need to apply grease to baffle before installing no service pointer on this this was recommended by Andrew. ; ordrng 1 542638 (grease) and 1 WPW10594329 (control), schdld next appmnt for 6/13 WED !,

Near Leggett Rd, Montville, OH 44064
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRS970CIDE01 Frz -2, ff 39, found ff evap frozen, door seals good, cab to liner tight, ran diagnostics, needs ff fan, evap thermistor and ff thermistor; ordrng 1 12002355 (FF THERMISTOR) and 1 W10316760 (FF EVAP THERMISTOR) and 1 W11098695 (FF FAN), schdld next appmnt for 6/12 TUE 12-4

Near Hill Dr, Novelty, OH 44072
Robert A.

Robert A.

WHIRLPOOL RANGE WFE540H0ES1 Installed rf element, tested, op test ok; Job Cmpltd,

Near Geauga Lake Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

GE REFRIGERATOR GNS23GSHBFSS Cleared ice, replaced heater and control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near W Grant St, Kent, OH 44240
Chad  P.

Chad P.

MEDB725BW0 MAYTAG DRYER Installed air duct assy and ran unit on timed dry high heat. Op test ok. ; Job Cmpltd

Near Nesthaven Way, North Ridgeville, OH 44039
Brian B.

Brian B.

SAV205DAWW MAYTAG WASHER Found machine will not spin. Set to spin. Motor windings started burning. Water leaking through main bearings into mechanism below.

Near Lincoln Ave, Lakewood, OH 44107
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed new evaporator fan motor and wire harness, op test good ; Job Cmpltd

Near David Rd, Garfield Heights, OH 44125
Macaulay G.

Macaulay G.

WRB329DMBM00 WHIRLPOOL REFRIGERATOR Compressor not starting. Tested compressor, wattage peak close to 300 before compressor kicks off overload. shorted windings, office to order compressor.; ordrng 1 W10507884 (compressor)

Near Denise Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

MDBH949PAB2 MAYTAG DISHWASHER Installed new user interface , op test good, Job Cmpltd

Near E 140th St, Cleveland, OH 44128
Macaulay G.

Macaulay G.

KDTE404DSS0 KITCHENAID DISHWASHER Replaced electronic control in dishwasher. Put mitigation mat under dishwasher. Tested=operating properly.; Job Cmpltd

Near Woodspring Cir, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

MDB4949SDM2 MAYTAG DISHWASHER Replaced manifold in dishwasher, now operating properly.; Job Cmpltd

Near Drury Way, North Ridgeville, OH 44039
Chad  P.

Chad P.

MDB8959SFZ MAYTAG DISHWASHER Found upper tracks broken. Needs both replaced. ; ordrng 1 W11048934 (TRACK, LEFT) and 1 W11048936 (TRACK, RIGHT )

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WRS325FDAW02 WHIRLPOOL REFRIGERATOR Unit not plugged in. Plugged unit it and compressor stared and unit started cooling. Left unit plugged in and advised to run for 24 hrs. If unit is freezing. Okay to sell it. ; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Found connector on heater broken off. Needs harness. ; ordrng 1 W11246728 (HARNESS)

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

ASD2625KES WHIRLPOOL REFRIGERATOR Installed compressor and replaced rotten line. Charged unit. Op test ok. ; Job Cmpltd

Near Glenbrook Dr, Strongsville, OH 44136
Brian B.

Brian B.

KUDP02FRSS0 KITCHENAID DISHWASHER Found control sent is wrong part in right box. Will need to reorder. Brought back wrong part for return.; ordrng 1 W10084141 (electronic control)

Near Founders Cir, Avon Lake, OH 44012
Brian B.

Brian B.

WRS586FIEM03 WHIRLPOOL REFRIGERATOR CC that damper is mAking loud noise and also, freezer door gets a large wet spot in middle of door when it is humid. Checked temps, 3 frz, 39ff. Ran diag, damper is very noisy, will need new damper. Called TL, Scott, 7722163230. He said we will need to replace freezer door due to insulation void. Customer will call when door arrives.; ordrng 1 LW10678620 (FRZ DOOR) and 1 W11164593 (DIFFUSER)

Near Wheaton Dr, Avon, OH 44011
Jeff M.

Jeff M.

CALORIC WALL OVEN RXP216 The unit is vary old the transformer is humming vary loud and the ignitor is bad all the original parts are discontinued ts ignitor looks like it will work. EST only cust will think it over; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Eastlake Dr, Eastlake, OH 44095
Jeff M.

Jeff M.

WHIRLPOOL DRYER WED5000DW2 The units time is not rotating. The heating system tested good. The unit needs a new timer ; ordrng 1 WPW10185992 (TIMER), schdld next appmnt for 6/12 TUE 8-12,

Near E Jefferson Dr, Mentor, OH 44060
Jeff M.

Jeff M.

GE REFRIGERATOR CSX20BAXAWH installed new part unit op tested good ; Job Cmpltd,

Near Pinecrest Pl, Willoughby, OH 44094
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF757SDEH01 Installed ff fan/harness asm, ran test 4, op test ok; Job Cmpltd,

Near Mogadore Rd, Kent, OH 44240
Macaulay G.

Macaulay G.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR Found freezer door not making full contact with door switch to engage ice maker. Adjusted door to make full contact with switch.; Job Cmpltd

Near E River Rd, Elyria, OH 44035
Arthur V.

Arthur V.

GE REFRIGERATOR PFSS5NJWASS Found inverter compressor running and very noisy. Unit no cool at all. Inverter discolored. Needs compressor and inverter bd est = 89.95 sc. 325.00 labor. 789.55 parts and shipping. Total est 1288.82. Parts needed are 1-wr87x10111. And 1- wr49x10283. Customer does not want repaired. ; Job Cmpltd,

Near Edward Walsh Dr, Willoughby, OH 44094
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit stops mid cycle, found unit on wash cycle with nothing running, ran diagnostics found f8e1(long/no fill) and f8e5(hot and cold reversed) error codes, cleared, started normal wash cycle, unit filled, found hot water entering unit very slowly, found hot water valve partially closed, opened valve all the way, unit advanced to agitate cycle, unit completed wash cycle and advanced to rinse cycle, op test good ; Job Cmpltd

Near Beulah Ave, Cleveland, OH 44106
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER DU1055XTVS2 Replaced heating element and soap dispenser. Ran a service cycle. Advised customer next cycle will be a recalibration cycle and may take up to 4 hrs to complete. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Rosemary Ln, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GS5SHGXLQ01 Leaking, cust turned on water, checked fittings, good, got water from disp, good, cycled i/m, good, no leaks found, unable to duplicate, op test ok; Job Cmpltd,

Near South St, Garrettsville, OH 44231
Robert A.

Robert A.

JENN-AIR WALL OVEN JMW9530DAS Found no display, no response from keys, control receiving 220vac, transformer open, needs control and transformer, part nlacust to replace; ordrng 1 74005416 (TRANSFORMER49.63NLA) and 1 WP74009716 (CONTROL335.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt

Near Mayfield Rd, Huntsburg, OH 44046
Dan H.

Dan H.

WDT710PAYM4 WHIRLPOOL DISHWASHER Customer complaint that upper rack is stuck and door will not close, found upper rack not seated properly on tracks, corrected, door closes, op test good; Job Cmpltd

Near E 111th St, Cleveland, OH 44108
Macaulay G.

Macaulay G.

WRS325FNAB00 WHIRLPOOL REFRIGERATOR Found freezer door cam not working properly, meat pan is cracked, and FF door seal defective. Office to order door cams, FF door seal, and meat pan.; ordrng 1 2159083 (gasket,door ff (blk)) and 1 W10846218 (cam-door) and 1 WP2182179 (cam-door) and 1 WP2188664 (pan-meat)

Near OH-58, Wellington, OH 44090
Brian B.

Brian B.

MVWB835DW3 WHIRLPOOL WASHER Replaced valve assembly,ran manual test 002,opt test ok,ran diagnostics,all good ; Job Cmpltd

Near Secretariat Ct, Avon, OH 44011
Brian M.

Brian M.

MRT118FFFH01 Maytag Refrigerator Cc of no cool Ff at 50 Fr at 52Found no frost pattern and amp draw on compressor is less than 1 amp Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)

Near Holbrook Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

WED75HEFW0 Whirlpool Dryer Cc that unit will not heat Found thermistor open Needs thermistor replaced ; ordrng 1 WP8577274 (thermistor)

Near Grenway Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WEG515S0FW0 Whirlpool Range Customer complaint broiler not operating properly, started broil for 500, after 5-10 min customer put steak in a round bake pan in cavity, after 25 min unit temped at 500, showed user guide saying to use broiler pan, unit is operating as designed;

Near Essex Dr, Seven Hills, OH 44131
Corina B.

Corina B.

GLDT690J00WW GE Dishwasher CC that the unit is not drying the dishes and the dw has a smell to it. Cust is not using rinse aid and does not use the dw all the time. Gave cust a soap sample and advised cust to use a dishwasher magic to clean the dishwasher to get rid of the smell. Ran diag heater turned on. Advised cust to run the water in the sink before starting the dishwasher to have proper temp. Optest ok

Near Aberdeen Ln, Solon, OH 44139
Dan H.

Dan H.

WRX988SIBW00 WHIRLPOOL REFRIGERATOR , Ran test 4, fresh food section evaporator formed good frost pattern, freezer section evaporator also has good frost pattern, 3 way valve is working, thermistor resistances are good, unit needs new main control board ; ordrng 1 W10807590 (cntrl-elec)

Near State Rd, Geneva, OH 44041
Chad  P.

Chad P.

WEG730H0DS0 WHIRLPOOL RANGE Installed touch pad, clock and control. Wrong cooling fan was sent. Need to reorder fan. ; ordrng 1 W11107275 (FAN)

Near Royal Valley Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WTW5000DW1 WHIRLPOOL WASHER Replaced gear case, drive pulley, drive belt and drive hub. Ran washer through calibration and test cycles. Washer operating properly.; Job Cmpltd

Near Arbor Ct, Parma, OH 44134
Chad  P.

Chad P.

KRSF505ESS01 KITCHENAID REFRIGERATOR Found unit set to Celsius. Converted back to Fahrenheit and set to correct temps. Changed defrost to standard 8 hr defrost. Advised to monitor. Op test ok. ; Job Cmpltd

Near Oakbrook Oval, Cleveland, OH 44129
Brian B.

Brian B.

MVWB835DW2 MAYTAG WASHER Replaced control and console. Ran calibration, auto test, and normal cycle. Op test ok. Placed water mat under machine.; Job Cmpltd

Near Bassett Rd, Westlake, OH 44145
Brian B.

Brian B.

PLEFM399DCB FRIGIDIARE RANGE Replaced bake element. Tested oven. Op test ok.;

Near Highland Pl Ct, Richmond Heights, OH 44143
Corey L.

Corey L.

WTW8500DC0 Whirlpool Washer Replaced parts,

Near Robinson Ave, Garfield Heights, OH 44125
Corina B.

Corina B.

Maytag Dryer CC that there is black marks on the drum and the vent. Found a black wax (crayon) on the moisture sensor. Called SM and he said abuse of appliance. Gave cust a quote on fixing the dryer. Cust is calling whirlpool to see if they will cover parts. Took pic of inside of drum. Bulkhead is no longer available. ; Job Cmpltd

Near Parkside Trail, Solon, OH 44139
Brian M.

Brian M.

MRT118FFFM01 Maytag Refrigerator Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK

Near Shawnee Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

MVWX655DW1 Maytag Washer CC that the unit will not start. Unit started on a normal load and a drain and spin. Advised cust to change the gfi outlet to a grounded outlet. 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran diag. F5E3 – LID UNLOCK FAULT, F8E5 – HOT, COLD REVERSED. The hot and cold water lines are reversed. Ran a drain and spin. When the spin cycle finishing the lid lock opens and locks.

Near Walford Rd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

KITCHENAID REFRIGERATOR KRFC300ESS01 The units door is warped and the rails are damaged by the ice n frost. Told the cust I’ll take 6-8weeks; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (RAIL) and 1 WPW10330995 (RAIL), schdld next appmnt for 7/2 MON !,

Near Barbara Dr, Mentor, OH 44060
Arthur V.

Arthur V.

GE REFRIGERATOR GNS23GMHBFES Found evap fan motor not running. Voltage to motor. Needs fan motor and blade ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/12 TUE !,

Near Pine Ct, Perry, OH 44081
Robert A.

Robert A.

WHIRLPOOL WASHER GHW9400PL0 Unable to get into diagnostics, ran drain and spin, ng f11 mcu error, reset connections, ng, needs acu and mcu, unable to fully test unit; ordrng 1 W10756692 (MCU24830) and 1 WP8182697 (ACU210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/12 TUE !

Near Mayfield Rd, Huntsburg, OH 44046
Brian M.

Brian M.

NTW4516FW2 Amana Washer Cc of unit making noise Found grinding noise when basket is full Found motor belt housing being smashed to ground when weight is added Adjusted feet to compensate for floor leveling OP TEST OK

Near Fairport Nursery Rd, Painesville, OH 44077
Corey L.

Corey L.

WRF560SMYE04 Whirlpool Refrigerator Customer complaint water drippout out of bottom of freezer, confirmed evap tray and frz floor covered in ice, unit has duck style bill we don’t have a fix for, expanded valve, cleared ice back cover damaged, ordering back cover, customer will install; ordrng 1 W10636716 (cover-unit),

Near W 123rd St, Cleveland, OH 44111
Corina B.

Corina B.

WRF993FIFM00 Whirlpool Refrigerator CC that the unit is making a noise then shut off. Checked test 128 version 600 is the control will need a new control and evap cover. The evap cover had frost buildup. Called SM to order parts. Cust does not want to repair at this time.

Near Rockside Rd, Independence, OH 44131
Corina B.

Corina B.

KRFF707ESS01 Kitchenaid Refrigerator Replaced the parts listed. Optest ok

Near Lourdes Dr, Parma, OH 44134
Corina B.

Corina B.

RBD245PDB11 Whirlpool Wall Oven Replaced the UI. Cust had main control sent out to get repaired. Heated ovens to 350*. Optest ok

Near Oval Dr, Independence, OH 44131
Jeff M.

Jeff M.

GE DRYER GTDP490ED7WS Timer shift is completely rounded and the timer knob is broken estimate on; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Bowhall Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER KUDS011JBL0 The motor is seized up needs replaced; ordrng 1 W10782773 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $360.69 CC Ref # 1120369940, schdld next appmnt for 6/11 MON 8-12,

Near Shelburne Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADW0 Found unit filling but motor not running. Needs motor and sump assy and lower spray arm. Est = 89.95 sc. 135.00 labor. 308.40 parts Total est =569.35. Parts needed are 1-w10837249. And 1- wpw10671942. CUSTOMER DOES NOT WANT REPAIRED ; , Job Cmpltd,

Near Chardon-Windsor Rd, Chardon, OH 44024
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADW0 Found unit filling but motor not running. Needs motor and sump assy and lower spray arm. Est = 89.95 sc. 135.00 labor. 308.40 parts Total est =569.35. Parts needed are 1-w10837249. And 1- wpw10671942. CUSTOMER DOES NOT WANT REPAIRED ; Cllctd $96.02 Check # 895, Job Cmpltd,

Near Chardon-Windsor Rd, Chardon, OH 44024
Dan H.

Dan H.

WMH53520CS2 WHIRLPOOL MICROWAVE Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

Near Commodore Cove, Painesville, OH 44077
Macaulay G.

Macaulay G.

WRF535SWHV0 WHIRLPOOL REFRIGERATOR Found freezer door seal not formed all the way. Formed seal with steamer, now seals ok. Put mitigation mat under refrigerator. Tested ok.; Job Cmpltd

Near Ledgestone Ct, Berea, OH 44017
Macaulay G.

Macaulay G.

WTW7000DW0 WHIRLPOOL WASHER Replaced control board and gear case. Ran through calibration and tested washer=operating properly.; Job Cmpltd

Near Essex Pl, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WGD4815EW2 WHIRLPOOL DRYER Found belt damaged, used belt from truck stock and tested dryer, operating properly. Advised customer to install proper vent, semi-rigid or rigid.; used 1 341241 (BELT)

Near Lake Ave, Elyria, OH 44035
Chad  P.

Chad P.

BG21V1W WHIRLPOOL REFRIGERATOR , Installed cap. Op test no good. Found no fans running. Comp not running and all lights working. Found thermostat (freezer control) open. Bypassed and unit came on. Need thermostat replaced. Checked all electrical connections. All check good.; ordrng 1 W10752646 (thermostat),

Near E 127th St, Cleveland, OH 44120
Brian B.

Brian B.

41743042200 KENMORE WASHER Customer said machine is still doing same thing, not spinning. Found machine will not go into final spin. When timer is set to final spin, tub does not spin at high speed. probably speed control unit, but could also be timer or both.

Near Bridge Ave, Cleveland, OH 44113
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR 4A14005232 Found good water flow at bottom of door, line in door frozen, ice door not sealing, needs ice door, disp heater, tubing and water valve, no sealing; ordrng 1 218976409 (TUBE) and 1 241806601 (FITTING) and 1 242074223 (IcE DOOR ASM) and 1 242252702 (VALVE) and 1 5303918596 (DISP HEATER KIT), schdld next appmnt for 6/12 TUE

Near Hotchkiss Rd, Burton, OH 44021
Corey L.

Corey L.

MVWX655DW Maytag Washer Customer complaint washer does nothing and has water inside, she said it filled up with water then flashed red on sensing then shut down, confirmed unit not responding to any commands, cannot enter service mode, green led on board not lit, board is receiving 120v, unit is plugged into a gfi, advised customer to have an electrician replace fig with a regular receptacle, unit not responding with extension cord to another outlet either, needs control; ordrng 1 W11116592 (cntrl-elec),

Near Delores Blvd, Brook Park, OH 44142
Corina B.

Corina B.

KRFC704FPS00 Kitchenaid Refrigerator Replaced the controls and evap cover

Near Applewood Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MVWX655DW1 MAYTAG WASHER Found unit stored long fill fault again. Found cold water intake blocked with sediment again. Cleaned screen again. Advised Cust the unit is working as designed. If issues continue a plumber will be needed to see what going on with water supply. Advised she may want to have them out regardless. ; Job Cmpltd

Near Farnhurst Rd, Lyndhurst, OH 44124
Arthur V.

Arthur V.

AMANA REFRIGERATOR AFD2535DEQ4 Found unit not going into defrost. Bi metal was closed. Heater working. Needs control bd replaced. Replaced with truck stock. Took old part for core return. Customer to leave unit off for 48 hrs to completly defrost unit. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmplt

Near Sutton Pl, Chardon, OH 44024
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSRX25FSST01 Found ice cube stuck i stripper, 1/2 of a tooth missing causing ice to jam, ; ordrng 1 2198597 (I/M), schdld next appmnt for 6/12 TUE !,

Near Auburn Rd, Chagrin Falls, OH 44023

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