We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
David R
Job Details: 05/13/2022
"Cc silk pillow case stuck under agitator. Pulled it out. Made sure agitator is seated properly, good, ran diagnostics cycle, good, Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 05/13/2022
"Cc unit not dispensing/making ice Pulled ice container, container full of ice. Tested ice dispense, ice dispensed properly, both cubed and crushed options. Ice maker recycled properly. Tested several more times, no issue found with ice maker or dispenser at this time."
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS00
Near Strongsville, OH 44136
Marie V
Job Details: 05/13/2022
"Cc that the broil is not working, confirmed. Verify lower element,works. Removed broil , is open. Tuned power back on and verify voltage. 240V coming in to broil. Unit will need new broil element. Cust will fix himself. Op test ok; ordrng 1 WP9760774 (Broil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Strongsville, OH 44149
Marie V
Job Details: 05/13/2022
Cc that the unit is making a buzzing noise when is filling and that the unit is going like sideways or off balance. Ran diag found error code F0E7 load detected on clean cycle. Also took top off and verify damper. They need to be replaced. Unit was extended warranty. Called Bj we need cust to call them so we can get a dispatch from them. Cust called and they are closed. The open at 9. Cust will call so we can order parts. ; ordrng 1 W11400156 (Dampers) and 1 W11096267 (Water valve)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Pepper Pike, OH 44124
Manny
Job Details: 05/13/2022
"Cc that keypad not working, verified and some buttons dont work removed console and found keypad connector half way out, pushed in connector opt test ok."
We serviced a
MAYTAG WASHER
Model mvw6230rhw1
Near Parma, OH 44129
David R
Job Details: 05/13/2022
"Cc unit filled up water and then started making screeching noises when it agitated. Ran diagnostics, no error codes. Ran diagnostics cycle. All components working. Found a coin stuck between agitator and causing screeching sound when agitating. Removed. Ran a quick cycle to test out. Good. Sounds are normal. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Jason N
Job Details: 05/13/2022
"Cc unit not running clean cycle or sometimes even a hot wash cycleRan diagnostics, found codes f8e1 for low fill, f0e3 for overload and f0e7 for load detected during clean cycle. Cleared codes, ran auto test. Hot water not coming in. Checked pressure at source, good pressure in. Replaced inlet water valve using truck stock part. Ran manual water valve tests, both hot and cold sides working properly. Op test good.; used 1 W11165546 (Inlet valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Painesville, OH 44077
Dan H
Job Details: 05/13/2022
"Customer complaint of banging noise during rinse cycle, started rinse and spin cycle, no unusual noises heard, suspension is good, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/13/2022
"Customer complaint that freezer section temperature setting says hi, freezer section temperature at 50 degrees, fresh food section temperature at 37 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on freezer section evaporator, ran stepper valve test, frost pattern formed , freezer section thermistor is reading correct temperature, unit needs new control ; ordrng 1 5304531885 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Installed new control and ribbon cable, op test good"
We serviced a
MAYTAG DRYER
Model MEDX700XW0
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, found element no pen, element is receiving 240vac, unit needs new element and lint cleaned out of unit, part is out of stock so not scheduling return appointment ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Westlake, OH 44145
Angel
Job Details: 05/13/2022
Reclaimed refrigerant replaced drier filter with dye filter installed a process tube on compressor put unit into a 30 vacuum and recharged with 6.00oz of R134a explained to customer to give unit at least 24hrs for proper cooling. Opt test ok.
We serviced a
KENMORE RANGE
Model 9114694990
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Customer complaint that oven is not heating, found element broken, element is receiving 240vac, unit needs new element ; ordrng 1 WB44K5012 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
David R
Job Details: 05/13/2022
"Cc unit making loud screeching noises. Took off top of dryer, belt starting to wear down Pulley and rollers sticking and not turning properly. Belt on dryer kit on truck does not fit the unit, will have to order separately. Ordering. ; ordrng 1 4392067 (Dryer kit) and 1 W11162091 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lorain, OH 44053
Angel
Job Details: 05/13/2022
Cc that unit stopped making ice. Verified and icemaker was not cycling reseted and started cycling but would just keep cycling and mo water was coming in made sure valve was good and it was working but it has poor water pressure they have a saddle valve installed unit will need icemaker and recommended to replaced saddle valve with a quarter turn valve. Replaced icemaker tested and it cycled and called for water as should. Opt test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KENMORE WASHER
Model 110.2988289
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 05/13/2022
"One spring came loose correct issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 05/13/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Cleveland, OH 44106
Gabriel P
Job Details: 05/13/2022
"Replace valve,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/13/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/13/2022
"Replace regulator,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 05/13/2022
Found seal missing ordering ; ordrng 1 WP8531323 (Seal)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chardon, OH 44024
Jason N
Job Details: 05/13/2022
"Cc unit codes f9e1 and didnt drain out Customer stated unit didnt fully drain during a cycle and coded f9e1. Was able to get unit to drain afterwards. Ran diagnostics, found code f9e1 for drain pump. Replaced drain pump. Ran test cycle, unit functions passed, unit drained out properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Corina B
Job Details: 05/13/2022
Replaced the control. Steamed out the freezer. Ran step 38 defrost turned on. Opt test ok. Brought core back for return ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 05/13/2022
"Cc unit leaking, found ice maker leaking from the bottom and ice door not sealing properly, unit will need an ice maker and ice door; ordrng 1 WPW10291704 (door-ice) and 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Beachwood, OH 44122
Corina B
Job Details: 05/12/2022
"CC that the unit is freezing food in the ff section. Ff 32-45 Fz 20-18. Checked the evaporator found a ball of ice. Compressor has a stub. Will need an evaporator and drier. Cut does not want to repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/12/2022
Cc that the panel is coming off. Confirmed. Unit will need new panel. Office will contact once they have eta on the part.; ordrng 1 W11460908 (Panel black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44132
Jason N
Job Details: 05/12/2022
"Customer stated he never received control or thermistor, he did receive the wire harness. Pulled evaporator cover, found loose/burnt connector for defrost heater. Replaced wire harness using customer supplied part. Ran force defrost cycle through diagnostics, heater circuit turned on. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/12/2022
Replaced the panel. Opt test ok
We serviced a
KENMORE RANGE
Model 66572173301
Near Wickliffe, OH 44092
Corina B
Job Details: 05/12/2022
"CC that the oven does not light every time. Checked the igniter, good. Turned the bake on and off several times. Heated oven to 350* cycled on and off. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rocky River, OH 44116
Angel
Job Details: 05/12/2022
Cc that unit is not washing dishes. Tested unit and the pump would not start checked on board for power and it was good will need wash pump replaced ordering part.; ordrng 1 WPW10482480 (Wash pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/12/2022
"Icemaker neutral wire broke off replace icemaker,with harness,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Lakewood, OH 44107
Angel
Job Details: 05/12/2022
"Cc that unit will not drain or it wont start and start when it wants to. I tried starting unit it would start but it would not fill with water ohmed out fill valve and it was good also pump did not sound to good since there was no water in then unit so i will order control board, pump assembly and fill valve just incase its working when it wants to. Office to reschedule pump out of stock.; ordrng 1 W11087227 (Control) and 1 W11025157 (Sump pump) and 1 W11175771 (Fill valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Westlake, OH 44145
Gabriel P
Job Details: 05/12/2022
"Replace tub ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Cc that stewards appliance came out and said the evaporator in freezer does not have any frost. I verified temps and freezer was at 35* and ff section at 44* moved unit from spot put my watt meter to check compressors amperage and it was running at 1.53 amps took apart freezer compartment and found a ball of ice on the capillary line. Got in Contact with BJ since the unit has a coated ff section evaporator do i just change the dye filter and agreed. Will need to replace filter with a dye filter. ; ordrng 1 WPW10143759 (Dye filter)
We serviced a
MAYTAG STACK W/D
Model MED3500FW1
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Replaced heating element tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Parma, OH 44134
Manny
Job Details: 05/12/2022
Replaced ice maker ran harvest opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
Installed fan thermistor and hmi Advised to watch for about a week OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
"Cc no ice Found ice mo,d not rotating Replaced icemaker ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/12/2022
Installed door and dispenser OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Cleveland, OH 44129
Manny
Job Details: 05/12/2022
"Cc freezer not cooling properly, took temps Fz at 22 and FF at 37, compressor amperage within range, evap fan not running and bimetal is open, unit will need evap fan and harness ; ordrng 1 W11396715 (Motor evap) and 1 W11449066 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Broadview Heights, OH 44147
Manny
Job Details: 05/12/2022
Replaced parts ordered opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/12/2022
Cc of frost build up In freezer Found frost in freezer to be normal Followed tech sheet everything is functioningAdvised on whirlpools self help section onlineDoors are sealing and nothing wrong with seals Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 05/12/2022
"Replaced console. Knob still not aligning with print on console, spoke to BJ ordering the control, control is out of stock office to contact customer with next service appointment.; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Jason N
Job Details: 05/12/2022
"Cc unit leaking from top freezer sectionCustomer showed pop, 2 different documents but should work.Found defrost drain tray iced over, defrost water leaking in ff section. Steamed defrost tray and drain hole, ensured good flow through. Cleared ice from freezer section. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXSS04
Near Independence, OH 44131
Manny
Job Details: 05/12/2022
"Replaced valve, dispensed about 2 cups of water and watched the unit for a few minutes with the customer to make sure no water is coming out, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 05/12/2022
"Cc unit not starting, constant draining. Plugged unit in, held start pause button to cancel, held for 5-10 seconds. Ran diagnostics. Found no fill long fill error. Found that hold water was turned off. Explained that unit needs hot water turned on to regulate temps of cycles unless using Tap Cold wash temp option. Unit most likely went into flood mode and with hot being turned off could not complete cycle. Ran diagnostics and calibration. Advised of hot water needing to be turned on per owners manual if needed. Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEQ
Near Cleveland, OH 44111
Marie V
Job Details: 05/12/2022
"Cc that the ice maker keeps making ice non stop. The arm was off place . Corrected issue. Ice maker arm stays up but did not click. Told cust to monitor. And left a estimate in case it does not works. Op test ok; ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2022
Cc unit only letting a couple of options work. Only certain options working. Ordering control panel ; ordrng 1 W11416457 (Control panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2022
"Cc unit making bumping noise when started. Found drain hose hitting the back wall, zipped tied and moved out way of wall. Tested with load in, good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Columbia Township, OH 44028
David R
Job Details: 05/12/2022
"When turning on fan, making rattling noise. Found vent cover attached, removed, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/12/2022
Cc unit not making ice Icemaker not finishing cycles Needs icemaker ; ordrng 1 W11556926 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 05/12/2022
"Cc unit unit not starting, no lights are working. Can press display and will turn on sometimes but can tell what cycle. Tested, unit is getting 120 up to control. Ordering control and door with UI. Let customer know to check and look over door.; ordrng 1 W11410065 (Control) and 1 W11416788 (Door with UI)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS2040BSS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/12/2022
"Cc unit not working Found micro switches have failed and fuse has blown Replaced switches and fuses OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Maple Heights, OH 44137
Manny
Job Details: 05/12/2022
"Cc unit got really hot and couldnt shut off because cancel button didnt work, found code F2E0 for keyboard disconnected, unit over heated and damaged the console and cancel button its not working all the time, bezels and knobs look melted and stainless coating coming off, unit will need control, UI, knobs and Bezels; ordrng 1 W10909669 (panl-cntrl) and 4 W10872668 (knob)s and 1 W10872674 (knob) and 1 W10814133 (bezel-knob) and 1 W11034208 (cntrl-elec)"
We serviced a
MAYTAG RANGE
Model MGR5755BDQ
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/12/2022
"Cc unit emitted smell of gas when using oven Customer stated they had the gas company out to check unit, they stated on their tag that the hot surface ignitor was faulty. Ran bake test to 350, ignitor glowing dimly, amp draw from ignitor at 2.7A. Ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 350 degrees. Proper ignition and preheat. No smell of gas. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Solon, OH 44139
Brian M
Job Details: 05/12/2022
Installed igniter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/12/2022
"Cc unit not workingPlugged in unit, found unit stuck in drain out mode, canceled drain out. Ran diagnostics, found codes f8e1 for no/low fill, and f0e2 for oversuds. Ran auto test, all functions passed. Noticed excessive suds in unit. Advised customer use only 1 pod per load or 1/4c of liquid. Op test good."
We serviced a
KENMORE REFRIGERATOR
Model 10651783410
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/12/2022
"Installed auger motor, tested ice dispense. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Brian M
Job Details: 05/12/2022
"Cc unit not cooling No frost pattern on evap Compressor super hot Will need sealed system repair Compressor, drier, and evap; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
CROSLEY DRYER
Model CGD126SBW1
Near Jefferson, OH 44047
Brian M
Job Details: 05/12/2022
Cc no heat Found thermal fuse open Replaced using truck stock Advised to have vent cleaned or replaced before using OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Painesville, OH 44077
Dan H
Job Details: 05/12/2022
"Installed new thermal fuse, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Strongsville, OH 44136
David R
Job Details: 05/12/2022
"Replaced icemaker. Ran step 120. Ran step 96, then 97. Ice tray twisting and calling water. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Strongsville, OH 44136
David R
Job Details: 05/12/2022
"Drain pump not needed, advised customer to return to whirlpool. Leaking from middle of wash motor. Will need wash motor assembly. Gave new estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10671941 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cleveland, OH 44113
Marie V
Job Details: 05/12/2022
"Cc that the unit does not makes ice. Confirmed. Took temps in range. Ice maker was off. Tuned back on, it when to home position. Verify if water to unit was open. It was closed. Opened and reset ice maker. It filled with water. Op test okAdvice cust to allow few hours for unit to make ice. Verify notes, shows unit is under one year per serial."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZCW1
Near Strongsville, OH 44149
Marie V
Job Details: 05/12/2022
SEE NOTES. Replaced water valve. Cycled ice maker. No leaks op test ok
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/12/2022
"Customer complaint that unit is not washing dishes, confirmed, wash motor is not starting, wash motor is receiving 120vac , unit needs new wash motor, customer does not want repair ; ordrng 1 WD26X23258 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT51ASZFM00
Near Eastlake, OH 44095
Dan H
Job Details: 05/12/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 77 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, system has a leak unit needs new evaporator and filter drier , customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN4250D2WW
Near Willoughby, OH 44094
Dan H
Job Details: 05/12/2022
"Customer complaint that no hot water comes out and unit rinses and spins and repeats, hot water valve opens hot water enter basket, hot water valve closes and cold water enters unit when lid is closed, unit needs new control; ordrng 1 WH12X10614 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 05/12/2022
"Installed new control, unable to open freezer section door without breaking the door, so unable to install freezer section evaporator thermistor, advised customer to turn unit off and allow unit to completely defrost ; schdld next appmnt for 5/16 MON !"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXCSS
Near Painesville, OH 44077
Dan H
Job Details: 05/12/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 30 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, ; ordrng 1 WR55X10956 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ
Near Painesville, OH 44077
Dan H
Job Details: 05/12/2022
"Customer complaint that waterline is kinked, no water lines are kinked on unit, customer needs a supply line installed, advised customer to call a plumber, unit is operating as designed"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TDG
Near Maple Heights, OH 44137
Manny
Job Details: 05/12/2022
"Replaced outer glass, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 05/12/2022
"Replaced drain pump, gearcase, slider, washplate. Ran diagnostics cycle, agitate and spin good. Op Test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Corina B
Job Details: 05/12/2022
CC that the ui is bubbling. Confirmed. Found the plastic protector cover on. Removed the film. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/12/2022
"Customer complaint that unit is not working, unit is making a clicking noise, found cam popped out of one side, no damage, reinstalled, op test good"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Brian M
Job Details: 05/12/2022
Found shifter not shifting and cam grinding Needs actuator and cam ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)
We serviced a
FRIGIDAIRE RANGE
Model FED355ABC
Near Ashtabula, OH 44004
Dan H
Job Details: 05/12/2022
"Installed new control, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details: 05/12/2022
Replaced interlocks and Cavery thermostat. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Manny
Job Details: 05/12/2022
"Cc unit not at 350 when it says it is, found unit with a -30 degrees offset calibration, set calibration to 10 degrees ran bake, let unit preheat took temps and temp staying around 358. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Cleveland, OH 44111
Manny
Job Details: 05/12/2022
"Cc unit says call for service, verify and unit has F5E1 on display, performed steps on techsheet to verify latch operation both latches are fully functional, activated latches multiple time and every time it lock and unlocked as designed, unit is working as designed. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GNE26GMDCES
Near Chardon, OH 44024
Jason N
Job Details: 05/12/2022
Installed ff evaporator fan and main control. All functions working properly at this time. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFG02
Near Eastlake, OH 44095
Corina B
Job Details: 05/12/2022
CC that the unit is only working on rinse only. Confirmed. Checked the cable splitting. Will need a new ui. Part is nla. ; ordrng 1 8051703 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 05/12/2022
"Cc unit will not stop spinning, burning rubber smell. Ran diagnostics F7E6 motor fault. Looked at controls, no burn marks. Looked at belt, motor, shifter, cam. Nothing out of the ordinary, nothing out of place or running up against each other. Ran diagnostics cycle, Al components are working. Ran a factory calibration, good. Ran a drain and spin cycle. Went all the way through. Spin, agitate, drain all working. As of today, unit testing good. Put load in before leaving on normal, for customer to monitor, normal about 40-55 mins. As of today, Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Manny
Job Details: 05/12/2022
"Cc that unit didnt heat up after I left, ran bake and unit heating up properly, removed back cover to verify not connection was loose or anything unplugged, everything is good on back ran bake to 350 unit preheat checked temperatures and staying around 320 recalibrate degrees to a 30 degrees offset, ran bake to 350, oven preheat and temp stays around 362, advise customer to bake a batch of cookies but to give the oven an extra 10 mins after oven finish preheating. And if there still issues to give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/12/2022
Reclaimed refrigerant replaced compressor and dye filter ran a 30 vacuum and recharged with 6.00oz of R134a than replaced the led light in freezer also customer was complaining about water leaking from back and found drain tube clogged so i cleaned it as well. Explained customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Corina B
Job Details: 05/12/2022
Found the fill tube frozen. Replaced the valve. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2022
"Cutoff is open and bearings are gone in rollers giving estimate customer wants it fix replace parts,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), 1 279973 (Cutoff), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Mentor, OH 44060
Corina B
Job Details: 05/12/2022
Replaced the ice maker. Cycled. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2022
"All voltage test good Replace heater,opt test ok"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/12/2022
Customer bought the wrong part explain then that part still in back order but they dont want to wait any longer they want the labor and parts money back they going to buy new ; saved tckt
We serviced a
FRIGIDAIRE DRYER
Model LEQ332DS0
Near Westlake, OH 44145
Angel
Job Details: 05/12/2022
Replaced heating element tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/12/2022
"Replace latch and strike,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Cc that unit is making ice but not dispensing water. Confirmed can hear the valve running but no water comes out steamed out water tank to see if it was frozen and it still didnt work tried replacing valve to see if it would work but nothing will need to order filter housing.; ordrng 1 W11346623 (Filter head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Gabriel P
Job Details: 05/12/2022
"When arrive light was working and ice had a ball of ice jamming it to come out customer clean it; ordrng 1 WPW10515057 (Led light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DE303
Near Madison, OH 44057
Dan H
Job Details: 05/12/2022
"Installed new element, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, OH 44081
Jason N
Job Details: 05/12/2022
"Cc unit not heating properlyCustomer stated they need to run the cycle a long time for certain items to be fully dry. Ran timed dry cycle on high heat. Checked airflow at vent outlet, good airflow, no restrictions. Measured exhaust temps for several cycle, peak temperatures 175-182 degrees, recycle temps 145-152 degrees. Unit is heating and cycling properly. No issue found with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
Cc doors not closing Found doors to be operating properly
We serviced a
GE DBL WALL OVEN
Model JTP55BM1BB
Near Westlake, OH 44145
Marie V
Job Details: 05/12/2022
"Cc that the bottom oven does not works. Confirmed. Took panel off and called Bj. Rebooted unit and verify power. Unit started working. Preheated bottom oven to 350*, and took temps op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Mentor, OH 44060
Jason N
Job Details: 05/12/2022
"Cc unit not making ice, ice maker needs replaced.Ran ice maker diagnostics, test 55, found no water coming in to ice maker. Ice maker harvest test good. Checked water from ice maker solenoid, good water from valve. Found fill tube frozen. Steamed out fill tube and retested ice maker functions. All tested good, advised customer to allow up to 24 hours for ice maker to resume ice production. Retrieved ice maker for return."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Wickliffe, OH 44092
Jason N
Job Details: 05/12/2022
"Installed heater element. Ran dryer timed dry test for 10 minutes. All functions passed, no arcs from venting."