Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Robert A.

Robert A.

MAYTAG RANGE MER6600FZ1 Checked over unit, per tech sheet, working as designed, op test ok; Job Cmpltd

Near Auburn Rd, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF989SDAM00 Inspected system, found soder joint at drier leaking, replaced drier, pulled 28”vac w/pump, watched, charged5.5oz r134a, unkt cooling, op test ok; used 1 W10895757 (6/5COUPLER), 1 W10896689 (5/4COUPLER), and 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Near Auburn Springs Drive, Chagrin Falls, OH 44023
Corina B.

Corina B.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR CC that the water does not dispense and a loud noise. Found the ff evap is covered in ice. Found service pointer W11033419B the water and ice will not work, need to replace the main control and the evap cover. Ran test 128 version 500 will need new control. Called SM to order parts; ordrng 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap), schdld next appmnt for 4/3 TUE

Near Hetzel Dr, Parma, OH 44134
Dan H.

Dan H.

WFG320M0BS3 WHIRLPOOL RANGE Customer complaint of fire underneath oven floor, found regulator sticking open, installed new regulator from surplus, op test good, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; used 1 W10633327 (REGULATOR ) from stock, Job Cmpltd

Near Marne Ave, Cleveland, OH 44111
Macaulay G.

Macaulay G.

MDB8959SBS0 MAYTAG DISHWASHER Replaced control panel. Tested and drained ok. Working properly.; Job Cmpltd

Near Gosford Dr, Avon, OH 44011
Corina B.

Corina B.

WTW8900BC0 WHIRLPOOL WASHER CC that the unit does not go into a spin except on low. Checked underneath and found oil leaking from the bearings. Will need a new bearings. Cust does not want to repair

Near Drake Rd, Strongsville, OH 44136
Corey L.

Corey L.

WED6400SW0 WHIRLPOOL DRYER Customer complaint lint screen stuck, found handle broke off lint screen, dislodged lint screen, unit will need new lint screen assembly, no need for tech to return customer can install screen; ordrng 1 WP8572270 (screen)

Near E 147th St, Cleveland, OH 44128
Corey L.

Corey L.

WTW6300SW0 WHIRLPOOL WASHER Customer complaint unit stops working and displays error code, started normal wash cycle, unit stopped 20 seconds into filling and flashed f1, ran diagnostics found f68 primary control failure, f81 open/close door lid, unit needs primary control replaced per tech sheet; ordrng 1 WPW10189966 (cntrl-elec) schdld next appmnt for 4/3 TUE

Near E 147th St, Cleveland, OH 44128
Dan H.

Dan H.

WFG320M0BB2 WHIRLPOOL RANGE Customer complaint that oven door gasket fell off, confirmed, gasket is shredded, unit needs new gasket; ordrng 1 WPW10535778 (gaskt-door), schdld next appmnt for 4/3 TUE

Near Joan Ave, Cleveland, OH 44111
Macaulay G.

Macaulay G.

KESC308LSS0 WHIRLPOOL RANGE Needs main control board. Not going through with repair

Near Brookstone Ct, Avon Lake, OH 44012
Corina B.

Corina B.

GS5VHAXWY00 WHIRLPOOL REFRIGERATOR CC that the water does not dispense and the ice bucket keeps freezing up. Found the flap is not shutting all the way. Will need a new flap and ice bin. Found the water filter was not insert all the way for the dispenser to not dispense the water. Cust does not want to repair

Near High Point Rd, Strongsville, OH 44136
Dan H.

Dan H.

WDF520PADM7 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking, started normal wash cycle, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd

Near Bayfair Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

KDTM354ESS3 KITCHENAID DISHWASHER Found no issues with operations of dishwasher. Went through auto test ok. No errors. Found rinse aid dispenser was completely empty. Used rinse aid that came with dish washer and filled it. Advised customer to purchase more. Dishwasher working as designed.; Job Cmpltd

Near Shakespeare Ln, Avon, OH 44011
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDE03FTSS1 Found drain hose clogged, cleared, replaced pump, needs to have line cleared from drain hose to drain, suggest replacing with correct piping, ; used 1 WPW10348269 (PUMP-DRAIN71.02) from stock, Job Cmpltd,

Near Norwood Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG DISHWASHER MDB6769PAB3 Found valve broken in half, replaced, op test okNote cust needs to insulate around unit so valve does not freeze; used 1 W10327250 ([Alt for W10648041. 59.56) from stock, Job Cmpltd,

Near Chelton Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

MEDC200XW1 MAYTAG DRYER Customer complaint vent keeps popping off at back of dryer, confirmed solid rigid vent installed is off of unit, fastened vent to dryer to prevent this in the future, vent is clear to outside, op test good; Job Cmpltd

Near Catherine St, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

WGD92HEFC0 WHIRLPOOL DRYER Dryer making a rattling noise when running. Noise is coming from flame funnel. Funnel is coming apart at the spot welds. Office to order funnel.; ordrng 1 WP8573824 (funnel), schdld next appmnt for 4/5 THU

Near Holdens Arbor Run, Westlake, OH 44145
Dan H.

Dan H.

WED8000DW3 WHIRLPOOL DRYER Customer complaint that unit is taking a long time to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit heated, good air flow outside, moisture sensor is working, unit is operating as designed ; Job Cmpltd

Near W 222nd St, Fairview Park, OH 44126
Corina B.

Corina B.

KRFF507EWH00 KITCHENAID REFRIGERATOR Replaced the parts listed. Brought cores back for return. Optest ok. Job Cmplt

Near Wilma Dr, Strongsville, OH 44136
Corey L.

Corey L.

WFG320M0BW2 WHIRLPOOL COOK TOP Customer complaint when finished preheating no tone is heard, started normal bake cycle for 350, unit preheated to 350 and long tone was heard, canceled bake, restarted bake for 375, unit preheated to 375 and long tone was heard, unable to duplicate the problem, unit is operating as designed; Job Cmpltd

Near W Grace St, Bedford, OH 44146
Corina B.

Corina B.

WRX988SIBM0 WHIRLPOOL REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd

Near Delaware Dr, Middleburg Heights, OH 44130
Dan H.

Dan H.

WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice bin is half full, cycled ice maker, ice maker started cycle then stopped mid cycle and never harvested or filled, ice maker is recieving 120vac, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd

Near Thoreau Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

GSF26C5EXB02 WHIRLPOOL REFRIGERATOR Not defrosting or opening damper. Needs air diffuser and defrost bimetal. Not going through with repair.; Job Cmpltd,

Near Lynhurst Dr, Olmsted Falls, OH 44138
Corina B.

Corina B.

RTW4516FW2 AMANA WASHER Replaced parts listed. Brought core back for return. Ran a calibration and normal load and a drain and spin. Optest ok. Advised customer to replace the water hose due to the leak that seized the connection. ; Job Cmpltd

Near E 97th St, Garfield Heights, OH 44125
Corey L.

Corey L.

ED5LVAXWQ00 WHIRLPOOL REFRIGERATOR Customer complaint fridge getting warm, temps at -20 frz and 31 ff section, customer had both thermostats half way between max and recommended, customer had a thermometer in ff section on middle shelf towards the front reading 34, customer does not have very many items in the unit to keep the cold, no food has been spoiled, customer is catching unit in defrost cycle, explained defrost cycle, set unit to recommended settings, advised customer to leave unit at the recommended settings if problem persists so we can see a problem, unit is operating as designed Pre-id thermostat W11088945 just in case ; Job Cmpltd

Near Sycamore Dr, Euclid, OH 44132
Dan H.

Dan H.

KDFE104DSS5 KITCHENAID DISHWASHER Customer complaint that unit is not draining, confirmed, found a piece of a paper label jammed in drain port and drain pump impeller, removed, unit drains, op test good ; Job Cmpltd

Near Deer Run, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

WRS322FNAW00 WHIRLPOOL REFRIGERATOR Refrigerator was not level. Adjusted level of refrigerator. Found a rack in freezer compartment was not installed properly. Adjusted rack. Doors close ok now.; Job Cmpltd

Near Beeler Dr, Berea, OH 44017
Robert A.

Robert A.

KITCHENAID WALL OVEN ELE KEBC207KSS05 Found cooling fans making noise, needs cooling fans; ordrng 1 WPW10016550 (LOWER FAN122.86) and 1 WPW10176670 (UPPER FAN 128.35), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/2 MON ! [**], saved

Near Lander Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC604FSS00 Recovered refrigerant, while replacing evap, found new evap damaged, see pic, needs evap; ordrng 1 W10865322 (FF EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE), 1 TJAF1200 (CHARG TUBE), 1 W10896677 (6/2 COUPLER), and 1 W10896712 (8/2 COUPLER) from stock, schdld next appmnt for 4/2 MON ! [***],

Near Courtland Rd, Beachwood, OH 44122
Dan H.

Dan H.

KRFC300EWH01 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 68 degrees, evaporator fan is running, no frost on evaporator, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added half charge, no change, unit is restricted, recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 TJAF1200, 1 W10890121, 2 W10890128, 1 W10890131, and 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Near Clifton Blvd, Lakewood, OH 44107
Corey L.

Corey L.

MVWB725BW0 MAYTAG WASHER Customer complaint unit is not finishing cycle properly, ran diagnostics found F solid 40 flashing atc thermistor open, customer has cold water inlet hose ziptied to main hot supply causing hot to be Cooler by the time it reaches machine, found bearing spitting grease all over rotor and bottom of unit, unit needs bearing kit and tool; ordrng 1 W10435302 (bearing), schdld next appmnt for 4/3 TUE

Near Pinehurst Dr, Euclid, OH 44117
Corey L.

Corey L.

MEDB725BW0 MAYTAG DRYER Customer complaint latch on door broken, replaced latch, op test good; Job Cmpltd

Near Pinehurst Dr, Euclid, OH 44117
Corey L.

Corey L.

WDT790SAYM1 WHIRLPOOL DISHWASHER Installed new control, op test good, wash motor abnormally loud may be going bad wrote quote for customer if motor fails as this could be cause of burn at control, part #WPW10510667; Job Cmpltd

Near Corydon Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

MFX2570AEM0 WHIRLPOOL REFRIGERATOR CC that the fz is not cooling. When arriving the unit was turned off. Waited 15 minutes to check the pattern on the evap. Good. Checked the compressor, good. Fans are running. The process line is hot. Called SM and agreed its running as designed. Optest ok. ; Job Cmpltd

Near Castle Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WFW9050XW00 WHIRLPOOL WASHER Ran normal wash then drain spin. Pump got power but did not drain. Vacced unit out and removed trap from pump. A few coins and a small amount of debris. Cleared trap and ran unit several times over. Unit drained every time. Unit stored pump drive fault. Advised Cust to use as normal. It is possible that something was floating around in pump and acting as a check valve or jamming the impeller. Is issue returns the pump will need to be replaced. ; ordrng 1 WPW10730972 (PUMP)

Near Libby Rd, Maple Heights, OH 44137
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the unit will not wash or spin. Checked and found F7E1 basket speed sensor fault. Checked and tested the motor and found only to hum. Checked the cap and found open. Found cap open due to the connector on the top of the cap. Unit needs cap. TG WANTS PART FOR ACADEMY; ordrng 1 W11158831 (RUN CAP), schdld next appmnt for 4/2 MON 2-5,

Near Powers Rd, Bedford, OH 44146
Gail V.

Gail V.

GENERAL ELECT DISHWASHER PDT855SSJ0SS Pulled unit and installed new wash and drain motors with new clamps, op test good. ; Job Cmpltd,

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
Robert A.

Robert A.

MAYTAG DRYER MEDB855DC3 Complaint that the unit makes a clicking sound when running. Checked unit and found a sheet metal screw in the blower housing. Removed, op test ok. ; Job Cmpltd,

Near Carlton Dr, Bedford Heights, OH 44146
Tim G.

Tim G.

MAYTAG REFRIGERATOR MFX2570AEB5 Complaint that the unit is leaking water and ice is forming on the floor of the fz. Checked and found the cause to be the grommet style drain. Replaced with new drain kit and cleared drain, op test good. The reset button the customer was referring to is the GFI the unit is plugged into. Advised the customer that they should have it changed out to a standard 120vac receptacle. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near E School St, Kent, OH 44240
Corina B.

Corina B.

LGGF3042KFR FRIGIDIARE RANGE CC that the middle burn does not light. Found a piece of food stuck over the top of the orifice cleaned the orifice and burner head. Optest ok. ; Job Cmpltd

Near Coe Ave, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Ice maker not advancing at all. Office to order ice maker. ; ordrng 1 W10884390 (icemaker), schdld next appmnt for 4/3 TUE

Near Station Rd, Columbia Station, OH 44028
Corey L.

Corey L.

WTW4800XQ2 WHIRLPOOL WASHER Customer complaint does nothing, confirmed, power to the unit is good, ran diagnostics and found the start button is not responding, found several roaches under control console, explained to customer we cannot service and to call an exterminator

Near Spafford Rd, Cleveland, OH 44105
Dan H.

Dan H.

KRFF305EWH00 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, ice maker was mid cycle when tech arrived, ice in mold was so little it melted before it could be ejected, increased fill amount, advised customer to monitor ; Job Cmpltd

Near Lake Ave, Lakewood, OH 44107
Chad  P.

Chad P.

WFW95HEDW0 WHIRLPOOL WASHER Found hose ordered and not pressure switch. Replaced door lock assy and tested. Tests good. Will need to return for pressure switch. ; ordrng 1 WPW10448876 (PRESSURE SWITCH), schdld next appmnt for 4/6 FRI

Near Norris Ave, Parma, OH 44134
Chad  P.

Chad P.

MGR7662WS3 WHIRLPOOL RANGE Found unit did light correctly. Checked ignitor. It was loose. Tightened ignitor and tested again. Unit is working. Advised to use as normal. Op test ok. ; Job Cmpltd

Near Hodgman Dr, Parma Heights, OH 44130
Corina B.

Corina B.

REK2950KQ2 ROPER DRYER CC that the unit does not turn on. Terminal block has 240v. Can not check the outside vent. Found the thermal fuse is open. Advised cust to replace the vent due to it being smashed. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540) from stock, Job Cmpltd,

Near Turner Blvd, Elyria, OH 44035
Corey L.

Corey L.

M1TXEGMYW01 MAYTAG REFRIGERATOR Customer complaint of ice on freezer floor, found drain tube torn at boot allowing warm air to enter freezer, unit needs new drain valve, customer requested back shield be left off so they can vacuum and will put boot on end of drain tube when it arrives, advised customer to unplug the unit before vacuuming, no need to schedule a return date, ordrng 1 W10854533 (valve)

Near Denison Ave, Cleveland, OH 44102
Dan H.

Dan H.

KEMC378KSS04 KITCHENAID WALL OVEN Customer complaint that fan makes loud noise, confirmed, noise is coming from cooling fan, nothing is hitting fan blades, unit needs new cooling fan; ordrng 1 WPW10730066 (blower), schdld next appmnt for 4/11 WED

Near Morewood Pkwy, Rocky River, OH 44116
Dan H.

Dan H.

RBS305PDB6 WHIRLPOOL RANGE Customer complaint that oven is not heating, confirmed, found no power from control to element, unit needs new control, control is no longer available ; ordrng 1 4452240 (microcomputer)

Near Saw Mill Cir, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WTW5000DW1 WHIRLPOOL WASHER Replaced electronic control board. Ran calibration and auto cycles ok. ; Job Cmpltd

Near OH-58, Wellington, OH 44090
Corey L.

Corey L.

MHW3505FW0 MAYTAG WASHER Customer complaint washer not draining, started drain and spin cycle, unit drained and spun, ran diagnostics found f3e1 water level system error, f9e1 long drain, f0e1 load detected during washer cleaning cycle, f6e3 communications error acu to ui, cleared codes, performed all tests for error codes per techsheet, drain filter jammed packed with dog hair, cleared obstructions, started quick wash, unit filled, advanced to wash, started drain and spin, unit is operating as designed, customer who called is not at the home to ask but report states customer was shocked, all connections are secured properly, cabinet is not energized, cannot find a reason for the unit to cause a shock to the customer ; Job Cmpltd

Near Brookway Ln, Brooklyn, OH 44144
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC that the unit does not spin. Found the basket hitting the front wall. Leveled the unit. Floor has is slanted. Optest ok. ; Job Cmpltd

Near Elma Dr, Elyria, OH 44035
Corina B.

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that the United t is not drying. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked outside vent, very little airflow. Advised cust to have vent cleaned out. Terminal block has 240v. Found the thermal cutoff is open. Replaced the cutoff from t/s. Optest ok. ; used 1 279816 (CUTOFF) from stock, Job Cmpltd

Near Seaward Way, Avon Lake, OH 44012
Dan H.

Dan H.

KEBS109BSS01 KITCHENAID WALL OVEN Customer complaint that thermal fuse went out again, found display blank, found thermal fuse open, found corrosion built up on bottom of control, ran diagnostics found f6e6(appliance manager lost communication) error code, tech sheet test says to replace appliance manager, unit needs control and thermal fuse, ran entitlement, control is cover under 5 yr extended warranty on parts; ordrng 1 WPW10317343 (cntrl-elec 272.56) and 1 WPW10545255 (fuse-thrml), schdld next appmnt for 4/2 MON

Near Park Ave, Westlake, OH 44145
Macaulay G.

Macaulay G.

ED25RQXYW02 WHIRLPOOL REFRIGERATOR Valve to ice maker is not opening. ; ordrng 1 4318046 (water valve dual), schdld next appmnt for 4/3 TUE !

Near N Prospect St, Oberlin, OH 44074
Chad  P.

Chad P.

MBF1958XEW1 MAYTAG REFRIGERATOR Installed damper control OP TEST OK ; Job Cmpltd

Near Jacqueline Dr, Parma, OH 44134
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER , Removed plug from garbage disposal, OP TEST OK ; Job Cmpltd

Near Big Creek Pkwy, Parma Heights, OH 44130
Corina B.

Corina B.

LGHB2867PFGA FRIGIDAIRE REFRIGERATOR Replaced the parts listed. Optest ng. Found frost on the back wall of the ff. Will need new gaskets. Called Sm to order part.; ordrng 1 5303918784 (air handler housin), schdld next appmnt for 4/2 MON

Near Champions Ct, Avon Lake, OH 44012
Dan H.

Dan H.

KBRC36FMS00 WHIRLPOOL REFRIGERATOR Installed new hinge, spring, and bushing, op test good,; Job Cmpltd,

Near Vía San Angelo, Avon, OH 44011
Macaulay G.

Macaulay G.

MVWB835DW1 MAYTAG WASHER Ran through test cycles ok. No issues. ; Job Cmpltd

Near W Ridge Rd, Elyria, OH 44035
Chad  P.

Chad P.

KDTE104ESS4 KITCHENAID DISHWASHER Installed element. Ran normal wash. Checked for leaks. None found. Op test ok. ; Job Cmpltd

Near Timberline Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER Replaced suspension pads. Spun and tested ok.; Job Cmpltd

Near Cooper's Run, Amherst, OH 44001
Corina B.

Corina B.

MVWB800VQ MAYTAG WASHER CC that the unit will not finish a cycle and f51 comes up. F51 Motor RPS Failure. Basket does not spin freely. Nothing in between the tub and basket. Will need a new bearing. Does not want repiar: Job Cmpltd

Near Sunset Dr, Bay Village, OH 44140
Corey L.

Corey L.

Unit is a fridgidare warranty call, advised customer to contact fridgidare for repair; Job Cmpltd

Near Stumph Rd, Parma, OH 44130
Chad  P.

Chad P.

KODE500ESS02 KITCHENAID RANGE Tech was able to duplicate the noise for about 5 seconds. Noise is not coming from the fans. It’s coming from the control board area. Tech pulled unit and tightened screws in the area and adjusted panels. Advised to use as normal. Op test ok. ; Job Cmpltd

Near Ledgemont Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

MHWE250XL00 MAYTAG WASHER Customer complaint that unit is leaking, found boot torn, unit needs new boot, installed new boot, op test good ; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd

Near Schady Rd, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

GTDP490ED8WS GE DRYER Customer states that dryer is taking two cycles to dry clothes. Vent checks ok and heating properly. Lint screen is cracked. Found no other issues with dryer. Office to order lint screen, customer will install.; ordrng 1 WE18M28 (lint trap) GTWN4250D2WS GE WASHER Customer had load in washer upon arrival. Put load into spin cycle, tested ok. Found no error codes in washer. Issue is caused from off balance loads. Advised that if this occurs again, to adjust clothes and put through drain and spin cycle.; Job Cmpltd

Near E Erie Ave, Lorain, OH 44052
Corina B.

Corina B.

MDB7749SBM1 MAYTAG DISHWASHER Wrong part. Order correct part. Called SM to order part ; ordrng 1 W10300924V (door seal) and 1 WPW10330588 (arm-spray), schdld next appmnt for 4/3 TUE

Near Literary Rd, Cleveland, OH 44113
Corey L.

Corey L.

WRT771REYB00 WHIRLPOOL REFRIGERATOR Customer complaint ice maker not making ice, when tech arrived customer stated ice maker started working a few days ago, ice bin is full, kick plate keeps popping off, corrected kick plate, unit is operating as designed, called techline spoke with Leon, sr#7721611021 If this gets recalled order 4317943 IM; Job Cmpltd

Near Highland Rd, Cleveland, OH 44111
Corey L.

Corey L.

ADG7005AWW ADMIRAL DRYER Customer complaint drum light is not on, found wire detached, reconnected wire to light, op test good; Job Cmpltd,

Near Munn Rd, Cleveland, OH 44111
Corina B.

Corina B.

CWE5800ACB WHIRLPOOL WALL OVEN CC that the top unit is not heating. Checked the bake element, no continuity, checked the power to the bake element, 0 volts. Called SM to order part. Main control is not longer available.

Near Charney Rd, University Heights, OH 44118
Corina B.

Corina B.

363.9550417 KENMORE REFRIGERATOR C that the unit is not cooling. Ff 41 and fz 41. Temp is at the coldest setting. Checked evap, Has a frost pattern on the bottom of evap. Fans are running. Will need a new evap. Cust does not want to repair ; Job Cmpltd

Near Dillewood Rd, Cleveland, OH 44119
Dan H.

Dan H.

MGDC215EW2 MAYTAG DRYER Customer complaint that unit takes a long time to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit heated, found outside vent clogged with lint, cleared lint good air flow now, unit is operating as designed ; Job Cmpltd

Near Emory Dr, Brook Park, OH 44142
Dan H.

Dan H.

KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Installed new control, op test good ; Job Cmpltd

Near Sylvia Dr, Brook Park, OH 44142
Dan H.

Dan H.

MEDB835DC4 MAYTAG DRYER Customer complaint that door latch fell into door, confirmed, installed new door latch and reversed door, op test good ; Job Cmpltd

Near Forest Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

WRV986FDEM01 KITCHENAID REFRIGERATOR Replaced evaporator fan with harness. All tested ok.; Job Cmpltd

Near Shore Dr, Lorain, OH 44053
Macaulay G.

Macaulay G.

WRS322FDAM04 WHIRLPOOL REFRIGERATOR Replaced freezer led light. Tested ok.; Job Cmpltd

Near W 35th St, Lorain, OH 44053
Macaulay G.

Macaulay G.

MVWC565FW1 MAYTAG WASHER Washer was in floor mode. Explained to customer that this issue is from using too much soap. All tested ok.; Job Cmpltd

Near Seneca Ave, Lorain, OH 44055
Chad  P.

Chad P.

KUDS03STSS2 KITCHENAID DISHWASHER Cc that unit making a knocking sound. Sprayers check good. Some debris in chopper. Cleaned out. Ran normal wash 3x. Unable to duplicate knocking or thumping noises. Advised to use as normal. Op test ok. ; Job Cmpltd

Near Fitzwater Rd, Brecksville, OH 44141
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KRFF507ESS01 Replaced mullion rail. Doors now closing properly. Op test ok.; Job Cmpltd,

Near Fairview Dr, Avon, OH 44011
Brian B.

Brian B.

KENMORE DUAL FUEL RANGE 79075503207 Found right oven door switch and wiring shorted out and melted. Will need new switch and wiring. Office to order part. Cust paid dep.; ordrng 1 318394803 (switch 1860), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/2 MON !,

Near Walmar Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

GE REFRIGERATOR GFSS6KKXASS The unit is still frosting on the fridgeevap heating element tested good. The defrost thermostat tested good needs a new control; ordrng 1 WR55X10805 (main circuit board), schdld next appmnt for 4/2 MON

Near Prouty Rd, Painesville, OH 44077
Jeff M.

Jeff M.

KENMORE REFRIGERATOR 596.58637890 Installed new part unit op tested good ; Job Cmpltd,

Near Proctor Rd, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG WASHER MVWC565FW1 Installed new controls. Recalibrated. Ran auto test passed. Op test good took core for return ; Job Cmpltd,

Near Creek Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

MAYTAG WASHER MVWC416FW0 Upon arrival unit in a continuous drain mode. Let unit finish and ran diagnostics getting a f0e2 error oversudsing ran auto cycle. Unit passed. Cleared error code and tested unit on rinse and spin. Unit worked as designed. Advised customer about soap usage and customer said they use very little soap. Found no evidence of excessive suds. At this time unit op test good. ; Job Cmpltd,

Near Rome Rock Creek Rd, Rock Creek, OH 44084
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF507EBL01 Found auger motor buzzing, not turning, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 4/2 MON

Near Orchard Cir, Chagrin Falls, OH 44022
Robert A.

Robert A.

GE DISHWASHER GDWT668V55SS Found bad connection in junction box, corrected, op test ok; Job Cmpltd,

Near Edson Rd, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL WASHER MHW5500FW1 Complaint that the unit gives errors half way through the cycle. Customer provided pop (see pic). Checked and found a stored F3E1 pressure sensor error and F8E1 no water detected entering the unit. Cleared errors and checked the pressure hose and air chamber to find good and clear. Tested a diagnostics cycle to see inlet water pressure and found both hot and cold good. Unit completed the diagnostics cycle without error. Tested a normal cycle and found unit to cycle without error. Tech believes that detergent was the cause of the errors. Tech advised the customer to use no more then 2tbls to prevent suds. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Bird Dr, Ravenna, OH 44266
Brian B.

Brian B.

WHIRLPOOL RANGE WFG770H0FZ0 Did not receive correct panel. Part received is a door frame. Correct label on box , but wrong part.Called SM, he said he will reorder panel. Will r/s customer. Customer needs later appt if poss.; ordrng 1 W10904610 (MANIFOLD PANEL), schdld next appmnt for 4/2 MON 2-5,

Near Creekview Ln, Avon, OH 44011
Brian B.

Brian B.

MAYTAG WASHER WFW70HEBW0 Replaced water valve. Ran test cycle. Op test ok.; Job Cmpltd,

Near Hickory Ln, Avon Lake, OH 44012
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KSF26C7XYY04 Removed Freon. Replaced compressor, evap, dryer, drip pan and fan assembly. Pulled vacuum to 30in held for 10 min. Recharged 5.3 Freon. Closed system. Monitored. Op test ok. Customer paid labor.;, Job Cmpltd,

Near Starboard Cove, Avon Lake, OH 44012
Jeff M.

Jeff M.

MAYTAG DRYER MEDX6STBW1 The push to start button was pushed over to the inside of the machine so was unable to be seen from the outside. I remounted the push to start switch so the dryer will actually turn on. Aaron’s does not have the proper hook up cannot fully test machine; Job Cmpltd,

Near Mayfield Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

WFE515S0EB0 WHIRLPOOL RANGE Found both rear burners open. Needs both replaced. ; ordrng 2 WP8273994 (REAR BURNERS )s, schdld next appmnt for 4/2 MON

Near Pierpont Ave, Cleveland, OH 44108
Jeff M.

Jeff M.

MAYTAG RANGE MER8650FZ0 The front face of the control is melted needs replaced; ordrng 1 W11039099 (CONTROL ), schdld next appmnt for 4/2 MON 8-12,

Near E 99th St, Cleveland, OH 44108
Jeff M.

Jeff M.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 , I remove the base of the light bulb. Customer does not have a light bulb to replace it with. Customer can install

Near E 29th St, Newburgh Heights, OH 44105
Jeff M.

Jeff M.

WHIRLPOOL WASHER WTW4800XQ1 Bearings in the transmission failed. Actuator has no idea how fast it’s going. Water valves are making a very loud humming noise. Estimate only; ordrng 1 W11035749 (GEAR CASE) and 1 WPW10006355 (ACTUATOR ) and 1 WPW10432353 (WATER VALVE), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Wexford Ave, Parma, OH 44134
Jeff M.

Jeff M.

WHIRLPOOL WASHER WTW4800XQ1 Bearings in the transmission failed. Actuator has no idea how fast it’s going. Water valves are making a very loud humming noise. Estimate only; ordrng 1 W11035749 (GEAR CASE) and 1 WPW10006355 (ACTUATOR ) and 1 WPW10432353 (WATER VALVE), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Wexford Ave, Parma, OH 44134
Chad  P.

Chad P.

MHW5100DW0 WHIRLPOOL WASHER Air trap checks good. Pressure hose checks good. Replaced pressure sensor and ran service test mode. Op test no good. Pump failed during drain test. Pump burning hot to the touch. Trap is clear. Needs pump replaced. ; ordrng 1 WPW10605427 (PUMP), schdld next appmnt for 4/2 MON

Near Towpath Rd, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Water pressure was very low. Found filter not completely seated. Also, advised to replace plastic line with steel braided line and replace valve with 1/4 inch water valve.; Job Cmpltd

Near Westminster Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WMH53520CS7 WHIRLPOOL MICROWAVE Replaced blower wheel, blower motor, and control panel. Tested ok. All buttons work and no vibration.; Job Cmpltd

Near Shady Moss Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

WDF750SAYW3 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, pressed cancel, unit drained out, started normal wash cycle, unit filled and began washing, repeated several times with same results, unit is operating as designed, customers missing filter cup, ordering filter cup; ordrng 1 W10872845 (filter)

Near Kader Dr, Parma, OH 44130
Dan H.

Dan H.

GDL20KCSABS GE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 33 degrees, evaporator fan is running, evaporator frozen solid, defrost heater and bi metal are good, unit needs new control, installed new control and cleared evaporator, op test good, advised customer to allow 24 hours for unit to reach correct temperatures before restocking ; used 1 WR55X10942P (MAIN BOARD) Job Cmpltd

Near York Blvd, Garfield Heights, OH 44125
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWX655DW0 Found unit needs gearcase inner basket hub and washplate. ( hub and washplate stripped ) est = 79.95 sc—-189.00 labor. 388.67 parts. Total est = 703.65. Parts needed are 1-w10902814. And w10528947. And 1w11035751. Customer does not want repaired.;, Job Cmpltd,

Near Oxford Dr, Madison, OH 44057
Corina B.

Corina B.

WTW8800YC1 WHIRLPOOL WASHER Could not get the screw to the rotor and stator off. Called SM to order parts. ; ordrng 1 280142 (tube) and 1 280146 (rotor) and 3 8534042 (screw)s and 1 W10297446 (harns-wire) and 1 WP8557836 (plate) and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), schdld next appmnt for 4/2 MON

Near Hillcrest Dr, Euclid, OH 44117
Corina B.

Corina B.

Near S Casino Dr, Laughlin, NV 89029
Corey L.

Corey L.

KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint dishwasher will not drain, started drain pump, hesitating to start, ran diagnostics found same codes as previous tech 8-2 and 8-1, getting proper voltage, housing is clear of debris and drain tube is clear, unit needs drain pump ; ordrng 1 W10914557 (pump-drain), schdld next appmnt for 4/2 MON

Near Stratford Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

ADMIRAL DRYER AGD4675YQ3 Found unit needs drum rollers and a idler pulley. Belt is ok. ; used 1 349241T (ROLLER KIT), and 1 691366 ([Alt for WP691366]) from stock, Job Cmpltd,

Near Oxford Dr, Madison, OH 44057
Corey L.

Corey L.

FFHS2622MSU FRIGIDIARE REFRIGERATOR Complaint not making ice, manually tested ice maker, ice maker filled harvested and heater is working, advised customer to call by Friday morning if ice is not produced unit will need a new ice maker, wrote customer up a quote, could not get a hold of landlord, customer to get a hold of landlord by Friday with quote**dont order parts yet**; ordrng 1 241798224 (ice maker)

Near Chagrin Blvd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB7749AWM Customer states unit leaked a small amount of water from right corner a couple of days ago She did use the dishwasher again yesterday with no water leak detected. Cycled unit and put down dry paper towels to detect leaks. Unit cycled in wash and drain. No leaks found. ; Job Cmpltd,

Near Hickory Ln, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWB850YG0 Found bearing faulty.unit getting a f51 error. Needs harness , stator. Harness has been rubbing on rotor. Inner tub did come out easily. ; ordrng 1 WPW10297447 (harns-wire) and 1 WPW10419333 (stator) and 1 w10435302 (bearing), schdld next appmnt for 4/2 MON ! [**],

Near Clarmont Rd, Willowick, OH 44095
Robert A.

Robert A.

GE WASHER GTW460ASJ2WW Set on drain and spin, unit filled w/water and adj, found drain and spin is jeans setting, neéds control; ordrng 1 WH18X27754 (CONTROL), schdld next appmnt for 4/2 MON !,

Near Tavern Rd, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWW2 , Installed panel, handle and latch, op test ok; Job Cmpltd,

Near Belden Dr, Windham, OH 44288
Corina B.

Corina B.

KDTE334GPS0 KITCHENAID DISHWASHER CC that the top rack will not go back in. Found the top right rail is broken. Went to turn the water off to the unit. The shut off has a leak. Turned the main water off and the water to the dishwasher is not turning off. Will need a plumber to fix the plumbing. Called SM to let him know. ; schdld next appmnt for 4/2 MON

Near S Belvoir Blvd, University Heights, OH 44118
Dan H.

Dan H.

WDT730PAHZ0 WHIRLPOOL DISHWASHER Customer complaint that unit has water in bottom, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, repeated several times with same results, check valve is sealing, no water flowing passed fill valve, advised customer that some water underneath filter is normal, unit is operating as designed ; Job Cmpltd

Near Starlite Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WDF530PAYT7 WHIRLPOOL DISHWASHER Found neutral wire to power supply was loose in wire nut. Corrected issue. Tested ok.; Job Cmpltd

Near Nagel Rd, Avon, OH 44011
Chad  P.

Chad P.

KERS202BWH0 KITCHENAID RANGE Housing and power checks good. Bulbs are appliance bulbs. Needs switch and bulb replaced. ; ordrng 1 8009 (light bulb) and 1 W10273192 (rod-door), schdld next appmnt for 4/3 TUE

Near Royalwood Rd, North Royalton, OH 44133
Corina B.

Corina B.

KDTM354DSS4 KITCHENAID DISHWASHER Replaced the pump and motor. Optest ok. ; Job Cmpltd

Near Traymore Rd, University Heights, OH 44118
Corey L.

Corey L.

KRFC704FPS00 KITCHENAID REFRIGERATOR Installed new ice maker, cleared ice from ff evap and repositioned thermistor, op test good; Job Cmpltd

Near Senlac Hills Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

MED3500FW0 MAYTAG DRYER Customer complaint that only power dry cycle is working and of scraping sound,, started normal dry cycle, unit heated, no unusual noises heard, started all cycles, unit heats all cycles, found vent partially clogged, advised customer to have vent cleaned, unit is operating as designed ; Job Cmpltd

Near Kramer Dr, Rocky River, OH 44116
Macaulay G.

Macaulay G.

KMHC319EBL1 KITCHENAID MICROWAVE Experiencing vibration during use. This is from magnetron tube and air duct. Also, found several wiring harnesses damaged from manufacturer. Office to order both harnesses, magnetron, and air duct.; ordrng 1 W10508746 (harns-wire smart pop) and 1 W10758887 (duct-air) and 1 W10818686 (magnetron) and 1 W10913752 (harns-wire MAIN), schdld next appmnt for 4/3 TUE

Near Vineyard Park, Avon, OH 44011
Chad  P.

Chad P.

WGD7500GC0 WHIRLPOOL DRYER Ran unit on several different cycles. Temps check good on heat cycles. Tech unable to access venting. Appears in vents through the roof. Advised to have venting checked and cleaned. Op test ok. ; Job Cmpltd

Near Ridge Rd, North Royalton, OH 44133
Corina B.

Corina B.

WDT790SLYM2 WHIRLPOOL DISHWASHER CC that the top rack is falling off. Found the wheels to the top rack are broken. Replaced the adjuster from t/s. Optest ok. ; used 1 W10712395XXX (ADJUSTER) from stock, Job Cmpltd WRX735SDBM00 WHIRLPOOL REFRIGERATOR CC that the im is not making ice and the fz is leaking water. Found the I’m is not cycling. And the drain tube is the old stye. Replaced the ice maker and drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Arch St, Maple Heights, OH 44137
Dan H.

Dan H.

WRT318FZDM02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, fresh food section temperature at 68 degrees, freezer section temperature at 68 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours for unit to reach correct temperatures before restocking ; used 1 8201786 (STARTER) from stock, Job Cmpltd,

Near W 178th St, Cleveland, OH 44111
Macaulay G.

Macaulay G.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Installed plastic spacer from truck stock for door switch. Tested ok.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd

Near Westbrooke Cir, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

ED25RQXYW02 WHIRLPOOL REFRIGERATOR ce maker not advancing. Replaced ice maker from truck stock. Tested ok.; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd

Near N Prospect St, Oberlin, OH 44074
Chad  P.

Chad P.

MVWC565FW MAYTAG WASHER Found motor pulley broke free from motor and wore down belt. Needs motor and belt replaced. ; ordrng 1 W11026785 (MOTOR) and 1 WPW10006384 (BELT ), schdld next appmnt for 4/2 MON

Near W Ravine View Ct, North Royalton, OH 44133
Brian B.

Brian B.

KITCHENAID ICEMAKER KUIX305ESS1 Found water not draining. Pulled unit. Found crimped drain hose. Cut some off, reinstalled drain hose. Tested drain and cycled unit. Op test ok.; Job Cmpltd,

Near Kenmore Dr, Bay Village, OH 44140
Robert A.

Robert A.

AMANA REFRIGERATOR ABB1924BRB00 , Installed rear roller, op test ok; Job Cmpltd,

Near Hillcrest Dr, Atwater, OH 44201
Jeff M.

Jeff M.

KITCHENAID RANGE KSGG700ESS1 Found more scratch’s in the top n control panel ; ordrng 1 W10795406 (COOK TOP) and 1 W11029431 (CONTROL PANEL ), schdld next appmnt for 4/5 THU 12-5 [**],

Near Park Dr, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

WHIRLPOOL OTR MICROWAVE WMH53520CS6 The door switches are failing. I looked through my truck stock and could not find the truck stuck switches we carry. Also would like to installed the updated ones ; ordrng 1 W10907910 (SWITCH ), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 3/30 FRI 12-5,

Near Thorncliffe Blvd, Parma, OH 44134
Jeff M.

Jeff M.

WHIRLPOOL RANGE WFG515S0ES1 The unit is not lighting on both left f and right f. After a few tries it will light. The gas flows fine but the spark looks week. I took the burner heads apart I could not see any issues with the possible ground issue. Needs a spark bored and ignitors; ordrng 1 WPW10511278 (CONTROL ) and 1 WPW10515454 (BURNER HEAD ) and 1 WPW10515455 (BURNER HEAD), schdld next appmnt for 3/30 FRI 8-12,

Near Kingsdale Blvd, Parma Heights, OH 44130
Jeff M.

Jeff M.

WHIRLPOOL DRYER WED8500DW4 he dryer had a F4e4 code. Incorrect power to the machine I checked the power it tested good I cleared the codes unit tested good. Customers over loading the washer. The washer had off-balance code it was not ringing the clothes dry and there was too many clothes dryer was working way too hard.; Job Cmpltd,

Near Westminster Dr, Parma, OH 44129
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR GI6FARXXY02 he units filter head assy is plugged. A new assy is needed ; ordrng 1 W10502642 (reservoir), schdld next appmnt for 3/30 FRI 8-12,

Near Fairway Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR GI6FARXXY02 The units filter head assy is plugged. A new assy is needed ; ordrng 1 W10502642 (reservoir), schdld next appmnt for 3/30 FRI 8-12,

Near Fairway Dr, Brooklyn, OH 44144
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDT720PADM2 Found drain hose plugged. Needs replaced. Also needs all four wheel assy for top rack. ; ordrng 1 8269144A (drain hose) and 4 W11157085 (WHEEL )s and 1 WPW10545278 (hose-drain),

Near Ridge Rd, Willoughby, OH 44094
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8200YW0 Found unit needs a shaft and bearing replacement Also suspension rods do not bounce as they should and top cover is damaged and could damage clothing. Est = 189.00 labor 89.95 sc—- 283.02 parts. Total est = 599.90. Parts needed are 1-wpw10362224. And 1-w10435392. And 1- w10440786. CUSTOMER DOES NOT WANT REPAIRED ; Job Cmpltd,

Near Rock Creek Rd, Chardon, OH 44024
Robert A.

Robert A.

MAYTAG REFRIGERATOR MSF25D4MDH01 Found evap drain clogged/ frozen, cleared, op test ok; Job Cmpltd, saved tckt

Near Hartville Rd, Mogadore, OH 44260
Dan H.

Dan H.

WZF34X16DW01 WHIRLPOOL FREEZER CHEST Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, compressor is running, no frost pattern , tapped system, found in a 20” vacuum, added half charge, found leak on high side, repaired leak, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good; used 1 W10891058 from stock, Job Cmpltd

Near Center Rd, Avon, OH 44011
Chad  P.

Chad P.

MVWB835DW1 MAYTAG WASHER Found GEARCASE noisy in agitation. Needs GEARCASE replaced. Cust will be speaking with wpl. Office to not order parts unless contacted

Near Bennett Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

MAYTAG DRYER MEDB835DW4 Found noise coming from wire harness rubbing on drum. Unit side exhaust installed which caused the issue No more noise ; Job Cmpltd

Near Schweitzer Rd, Rock Creek, OH 44084
Gail V.

Gail V.

ROPER WASHER RTW4516FW1 Ran diognastics, no water entering unit, found cold water screen clogged, cleared, ran recal, good, ran normal wash, op test ok; Job Cmpltd,

Near Weaver Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL DISHWASHER TUD6710SQ0 Found no loop in drain hose, corrected, inspected unit, cleaned door gasket, ran normal wash, watched for 25 min, unit fill, wash and drain 3x, no leak found, op test ok; Job Cmpltd,

Near Eldridge Blvd, Bedford Heights, OH 44146
Corey L.

Corey L.

KDTE254EBL1 KITCHENAID DISHWASHER Customer complaint dishwasher shuts off a few minutes after starting, confirmed drain pump not kicking on, ran diagnostics found f8e4 drain malf., unit and pump getting proper voltage, checked pump for debris, drain pump failed, replaced drain pump with extra truck stock, op test good; pckd up 1 W10894668 (motor-pump), Job Cmpltd

Near Hillcreek Ln, Gates Mills, OH 44040
Dan H.

Dan H.

WRX735SDBM02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice bin is empty, cycled ice maker , ice maker cycled but never filled, fill valve is working, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) Job Cmpltd

Near E 40th St, Lorain, OH 44055
Macaulay G.

Macaulay G.

MFI2067AEQ WHIRLPOOL REFRIGERATOR Compressor not starting. Pulling 8.4 amps. Replaced start device. Compressor started and ran with 1.4 amps. Tested ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd

Near Mechanic St, Grafton, OH 44044
Chad  P.

Chad P.

MEDB765FW0 MAYTAG DRYER Found gasket separating in a couple different spots. Needs gasket replaced. Gasket presses in. Cust can install. No need to return. ; ordrng 1 WPW10354795 (GASKET)

Near Winding Trail, Strongsville, OH 44149
Chad  P.

Chad P.

WFE524CLBS0 WHIRLPOOL RANGE Found burner terminal block shorted to ground. Needs burner replaced. ; ordrng 1 W10823729 (BURNER), schdld next appmnt for 4/3 TUE

Near Collier Dr, Strongsville, OH 44149
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 , Found water leaking from filter area, filter not fully installed, corrected, turned on water, no leak, op test ok; Job Cmpltd,

Near Orange Lake Drive, Cleveland, OH 44128
Corina B.

Corina B.

WRF560SMYB05 WHIRLPOOL REFRIGERATOR Replaced the arm. Optest ok. ; Job Cmpltd

Near E 107th St, Garfield Heights, OH 44125
Dan H.

Dan H.

WFG320M0BS3 WHIRLPOOL RANGE Installed new burner knobs, op test good ; Job Cmpltd

Near Midway Blvd, Elyria, OH 44035
Macaulay G.

Macaulay G.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Tested all ice maker components. All tested ok. Had error E5 for timed ice making. There was water in ice maker but was not frozen at all. Ice maker thermistor not registering proper temperature to have fan turn on to cool ice maker to freeze. Office to order ice maker.; ordrng 1 WPW10764668 (ice maker), schdld next appmnt for 4/2 MON

Near Oak Branch Trail, Strongsville, OH 44149
Chad  P.

Chad P.

MVWB855DC3 MAYTAG WASHER Installed fill valve. Ran service test. Op test ok. ; Job Cmpltd

Near W Bend Ct, Columbia Station, OH 44028
Dan H.

Dan H.

MEDX655DW1 MAYTAG DRYER Customer complaint that outside vent gets clogged up with lint in just a few months, lint screen is in good condition, lint screen sit in correct position in vent, blower wheel is working, unit is operating as designed ; Job Cmpltd

Near Carlton Ct, Avon, OH 44011
Corey L.

Corey L.

KFIS29PBMS02 KITCHENAID REFRIGERATOR Installed ff evap fan, cleared ice, op test good; Job Cmpltd

Near Sunnycliff Dr, Euclid, OH 44123
Corina B.

Corina B.

WFW70HEBW0 WHIRLPOOL WASHER Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd

Near Wimbledon Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

WHIRLPOOL RANGE WFG320M0BB2 Replaced burner head. Tested unit. Op test ok.; Job Cmpltd,

Near Center Ridge Rd, Rocky River, OH 44116
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 Repaired line from valve to filter head, op test ok; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,

Near Pike Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

AMANA WASHER NTW4516FW2 The units motor is loud as it spins also has a shifter fault needs a new motor and shifter; ordrng 1 W10890624 (MOTOR ) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 3/30 FRI 8-12,

Near Meyer Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

KITCHENAID OTR MICROWAVE KMHS120EBS2 Installed new part unit op tested good ; Job Cmpltd,

Near Sayle Dr, Willoughby Hills, OH 44092
Corey L.

Corey L.

WED5000DW2 WHIRLPOOL DRYER Customer complaint dryer does nothing, found unit receiving only 120v should be 240, advised customer to have an electrician look at the power from the wall; Job Cmpltd,

Near E 331st St, Eastlake, OH 44095
Dan H.

Dan H.

WDF330PAHS1 WHIRLPOOL DISHWASHER Installed new front panel, op test good ; Job Cmpltd

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

UXT4030ADS2 MAYTAG RANGE HOOD Fan not turning on. Found neutral wire was not completely making connection. Repaired connection. Tested ok.; Job Cmpltd

Near Eavenson Rd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

MER8800FZ1 MAYTAG RANGE Found noise coming from metal panel that glass top mounts to. Adjusted mounting. Tested ok.; Job Cmpltd

Near Grant Blvd, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed I.M AND left and right door seals OP TEST OK Avised Cust that bater flow to unit is very slow. Advised on replacing taping valve. ; Job Cmpltd

Near Little Brook Way, Strongsville, OH 44149
Arthur V.

Arthur V.

CROSLEY WASHER VAW3584GW0 Replaced water valve. Op test good No leaks ; Job Cmpltd,

Near Westwinds Dr, Conneaut, OH 44030
Robert A.

Robert A.

MAYTAG RANGE MER8700DH1 Inspected all elements, good, checked wiring, good, found nothing burnt or discolored, op test ok; Job Cmpltd,

Near Claridon Troy Rd, Burton, OH 44021
Corina B.

Corina B.

KRMF706ESS00 WHIRLPOOL REFRIGERATOR Order the wrong board. Did not install any parts at this time. Called SM to order the correct board. ; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 3/30 FRI

Near S Woodland Rd, Pepper Pike, OH 44124
Chad  P.

Chad P.

MVWC6ESWW1 MAYTAG WASHER Replaced atc. Op test ok. ; Job Cmpltd

Near Maple Heights Blvd, Maple Heights, OH 44137
Corey L.

Corey L.

JB250DF4WW GE RANGE Installed right front infinite switch, op test good; Job Cmpltd

Near Tioga Trail, Willoughby, OH 44094
Brian B.

Brian B.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Found intermittant interlock switches. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Father Caruso Dr, Cleveland, OH 44102
Jeff M.

Jeff M.

MAYTAG DRYER MEDC300XW0 Installed new part unit op tested good ; Job Cmpltd,

Near Village Trail, Gates Mills, OH 44040
Arthur V.

Arthur V.

KITCHENAID REFRIGERATOR KSC24C8EYB02 Found unit not cooling —— no frost on evap. Installed bullet valve unit running plus 15 psi no cool. Unit needs a compressor. Unit pop 11-29-12. Customer has a 6-10 year warranty on parts only. SEALED SYSTEM TECH EXTRA TIME ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Near Woodvale Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDT720PADM2 Found pads torn. Replaced with truck stock. Op test good ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,

Near 2nd St, Fairport Harbor, OH 44077
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS29PBMS00 Checked system, no leaks found, comp loud, tapped system, lowside at 35psi, needs comp kit; ordrng 1 W10276644 (COMP KIT), schdld next appmnt for 4/2 MON 2-5 [***],

Near Allyn Rd, Hiram, OH 44234
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Installed service kit, tan test 52, op test ok; Job Cmpltd,

Near Gilbert Rd, Ravenna, OH 44266
Corey L.

Corey L.

KMHC319ESS3 KITCHENAID MICROWAVE Unit was on the floor when tech arrived, The blue and the black wires off the relay were switched, corrected, helped customer remount unit op test good; Job Cmpltd

Near Joyce Rd, Mayfield, OH 44143
Corey L.

Corey L.

MTW5800TW0 WHIRLPOOL WASHER Installed new agitator, op test good; Job Cmpltd

Near Clearview Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

WFW75HEFW0 WHIRLPOOL WASHER Customer complaint of error code flashing, unit plugged into outlet with an open ground, advised customer that they need an electrician to correct power supply, ran diagnostics found f3e1(water level system error) error code, started quick wash cycle, unit filled to correct level, drained and filled again to correct level, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Near Williams Rd, Painesville, OH 44077
Macaulay G.

Macaulay G.

MEDB835DW4 MAYTAG DRYER Replaced blower wheel. Tested ok.; Job Cmpltd

Near Metropolitan Blvd, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Refrigerator compartment is becoming warmer and compressor is very noisy. All parts and labor are covered by Special Project S71233. Office to order compressor and evaporator.; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 3/30 FR

Near Mapleway Dr, Olmsted Falls, OH 44138
Chad  P.

Chad P.

KDFE104DWH5 KITCHENAID DISHWASHER Hit cancel. Unit drained. Ran normal wash and canceled. Unit drained. Repeated a few times. No issue with unit found. Ran diagnostics mode. 6-4 error code. Open float. Float checks good. Unit completed diagnostics with out failure. Advised to use as normal. Op test ok. ; Job Cmpltd

Near Cresthaven Dr, Willowick, OH 44095
Corina B.

Corina B.

WRT3L1SZYF00 WHIRLPOOL REFRIGERATOR CC that the fz is not cooling and the ff is freezing food. Ff 37 fz 30. Removed evap cover. The evap and condenser fans are running. The evap has frost pattern at the top of the evap. Will need a new evap and dryer and thermostat. Called SM to order part ; ordrng 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator) and 1 WPW10584888 (thermostat), schdld next appmnt for 3/30 FR

Near E 346th St, Eastlake, OH 44095
Corey L.

Corey L.

ED2FHGXSQ00 WHIRLPOOL REFRIGERATOR Customer complaint ice maker not dispensing ice, confirmed, found power not getting to motor, relay switch in dispenser assembly has no support and is loose, support brackets broke not allowing switch to make contact with ice dispenser arm, unit needs new control bracket ; ordrng 1 WP2180226 (bracket), schdld next appmnt for 3/29 THU

Near Silsby Rd, University Heights, OH 44118
Corey L.

Corey L.

MSC21C6MFZ00 MAYTAG REFRIGERATOR Customer complaint ice maker dispenser doesn’t work, found dispenser lock on, turned dispenser lock off, found customers use and care guide to instruct customer on how to operate this feature, had customer perform dispenser lock and unlock; Job Cmpltd,

Near Rolling Hills Dr, Pepper Pike, OH 44124
Corina B.

Corina B.

AMV2307PFB0 AMANA MICROWAVE Replaced the door switches. Optest ok. ; Job Cmpltd

Near E 115th St, Garfield Heights, OH 44125
Dan H.

Dan H.

MVWC565FW0 MAYTAG WASHER Customer complaint that start button does not work and lid lock light blinks with lid open, no lights flashing, ran diagnostics no error codes found, started normal wash cycle unit filled and advanced to wash cycle, cancelled, started drain and spin lid locked unit spun, unit completed drain cycle, start button is working, lid lock light is not flashing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near George Ave, Parma, OH 44134
Dan H.

Dan H.

MVWC565FW0 MAYTAG WASHER Customer complaint that unit will not stop spinning, unit unplugged when tech arrived, plugged unit in, unit did not start spinning, ran diagnostics found f5e3(lid unlock fault, f0e5(off balance load detected), and f0e2(over suds condition), lid locks and unlocks, started drain and spin cycle, unit completed spin cycle and ended cycle, repeated with same results, unit is operating as designed, called whirlpool safety team spoke to April, reported unit is operating as designed , file number 7721571700; Job Cmpltd

Near Pelham Dr, Parma, OH 44129
Dan H.

Dan H.

MDB7749AWB2 WHIRLPOOL DISHWASHER Customer complaint that door will not latch and unit will not start, found latch physically broken, found start button not working, stuck key test shows control is good, unit needs new latch and user interface ; ordrng 1 W10811148 (panel-cntl) and 1 WPW10404412 (latch-door), schdld next appmnt for 3/29 THU

Near Oakwood Rd, Parma, OH 44130
Macaulay G.

Macaulay G.

GB9FHDXWQ01 WHIRLPOOL REFRIGERATOR Replaced water inlet valve and ice maker. Cycled ice maker, tested ok.; Job Cmpltd FGGF3054KWC FRIGIDAIRE RANGE Replaced igniter. Tested and preheated ok.; Job Cmpltd

Near Forest St, Oberlin, OH 44074
Macaulay G.

Macaulay G.

MEDC200XW3 MAYTAG DRYER Dryer not heating. Element tested open. Replaced element from truck stock. All functions normal.; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near Glenwood St, Elyria, OH 44035
Chad  P.

Chad P.

WED5600XW1 WHIRLPOOL DRYER Replaced control. Ran on different cycles. Op test ok. ; Job Cmpltd,

Near Mill Creek Ln, Moreland Hills, OH 44022
Chad  P.

Chad P.

ACR4303MFW1 WHIRLPOOL RANGE Installed control. Op test ok. ; Job Cmpltd

Near Bryce Ave, Aurora, OH 44202
Chad  P.

Chad P.

KRFC302ESS WHIRLPOOL REFRIGERATOR Replaced doors. Op test no good. Doors deformed in the ss Needs door reordered. Advised doors will take time to come in and if we have need been in contact to please call the office for service. ; ordrng 1 13094739SQ (dor-fip ss, RH) and 1 13094747SQ (dor-fip ss, LH)

Near N Partridge Dr, Valley View, OH 44125
Robert A.

Robert A.

MVWB835DW1 WASHER MVWB835DW1 Installed service kit, tan test 52, op test ok; Job Cmpltd,

Near Gilbert Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5000DW0 Ran diagnostics, off bal load, ran recal cycle, found wash plate and hub stripped, shaft of gearcase droppedCust to replace; ordrng 1 W10528947 (HUB26.16) and 1 W10752283 (WASH PLATE101.64) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Porter Rd, Atwater, OH 44201
Brian B.

Brian B.

WHIRLPOOL WASHER CAE2745FQ0 Found control clicking and lid in locked position. Ran diag, F5E3, lid unlock fault. Ohmed out lid lock per tech sheet. Lid lock checks ok. Per tech sheet, will need control. Will also order lid lock. Per warr, parts are covered under 2 year warr. Customer will pay labor and sc. ship parts to 23000 mastic rd. North Olmsted, 44070.; ordrng 1 W11188527 (CONTROL ) and 1 WPW10482836 (LATCH LID ASSEMBLY ), schdld next appmnt for 3/29 THU

Near Mastick Rd, North Olmsted, OH 44070
Brian B.

Brian B.

WHIRLPOOL WASHER WTW5000DW1 Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,

Near W 220th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

MAYTAG DRYER WED9200SQ0 The unit has a f1 main Control fault. The unit needs a new control ; ordrng 1 WPW10110641 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Foxboro Dr, Mayfield Heights, OH 44143
Jeff M.

Jeff M.

WHIRLPOOL RANGE MGT8655XS01 he control isn’t sending power and has a f1e0 code miscommunications the unit needs a new control; ordrng 1 WPW10365420 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/29 THU 8

Near Emerson Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF520PADM7 Replaced main control. Op test no good. Needs motor sump assy left core for last tech to take .; ordrng 1 W11025157 (MOTOR SUMP ASSY ), schdld next appmnt for 3/29 THU 2-5,

Near Shore Dr, Eastlake, OH 44095

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