Service History 105

We serviced a

GE WASHER

Model GTW485ASJ4WS

Near Diamond, OH 44412

Brian M

Job Details: 08/31/2023

Cc unit not filling up properly Found valves functioning Ran fill test found unit to be not filling up to proper level Removed pressure hose and blew in it small obstruction cleared Re ran fill test OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Rocky River, OH 44116

Bill

Job Details: 08/31/2023

"Cc light will not come on, confirmed cc. Hood lamp wont come on, changed bulb and socket still nothing. Ordered main board, scheduled follow up for 9/7; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Columbia Station, OH 44028

David R

Job Details: 08/31/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 1.98oz r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Avon Lake, OH 44012

Angel

Job Details: 08/31/2023

"Cc that unit was leaking through bottom of freezer door. Confirmed cc, found drain tube clogged up and door not closing cleaned out drain tube and cleared out all ice and made sure door was closing properly opt test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 08/31/2023

Installed valve OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Strongsville, OH 44149

David R

Job Details: 08/31/2023

"Cc questions about starting unit. Customer was holding start button too long, wont recognize. Wait till lights hit Done then let go of start button. Unit started and working correctly. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Avon Lake, OH 44012

Angel

Job Details: 08/31/2023

"Cc that gasket on right hand ff section door is ripped. Confirmed cc, will need gasket replaced but they sent freezer gasket instead of ff section gasket ordering part.; ordrng 1 W10830046 (Seal)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Aurora, OH 44202

Brian M

Job Details: 08/31/2023

Cc unit wasnt functioning but now is Unit is functioning properly and running normally at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44111

Marie V

Job Details: 08/31/2023

"Cc that the unit has moisture o the door. Confirmed, explain to turn moisture control to avoid moisture on door. Sealed holes from water line at the back of unit. Op test ok no damage at the frame."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Aurora, OH 44202

Brian M

Job Details: 08/31/2023

Installed sump OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Strongsville, OH 44149

David R

Job Details: 08/31/2023

"Replaced control, heater and thermistor. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Avon Lake, OH 44012

Angel

Job Details: 08/31/2023

"Cc that unit was squealing loudly. Confirmed cc, unit will need idler pulley, used repair kit from truck installed rollers, idler pulley and belt tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Cleveland, OH 44102

Jason N

Job Details: 08/31/2023

"Cc broken outer door glass. Replaced the door glass using customer supplied pre Id part. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lakewood, OH 44107

Marie V

Job Details: 08/31/2023

"Cc that unit is not staring. Confirmed, verify door switch is good. Incoming power , thermal fuse as well . Found timer knob stripped amd timer will need to be replaced as well. As is damaged.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"

We serviced a

GE RANGE

Model JBP23DR2WW

Near Lakewood, OH 44107

Marie V

Job Details: 08/31/2023

"Cc that the oven is not working. Confirmed, found heating element open. Will need new; ordrng 1 WB44X45494 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Strongsville, OH 44136

David R

Job Details: 08/31/2023

Replaced right door Gasket. Heated up. Good. Op Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, OH 44070

Angel

Job Details: 08/31/2023

Cc that ceiling lights in ff section were dimmed. Confirmed replaced ceiling modules opt test good.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Oakwood Village, OH 44146

Brian M

Job Details: 08/31/2023

Cc unit not sensing Needs slider Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JUCFP242HX11

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/31/2023

Cc still no iceRemoved line and found that water is coming in but with no pressureLow flow caused fill tube to freeze over Cleaned tube shut off Ice maker Needs plumber still

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, OH 44144

Marie V

Job Details: 08/31/2023

Replaced latch. Unit stared but stopped. Showing error code f7e5. Replaced shifter from T/S. Started cycle showed cust. Op test ok; used 1 W11481722 (actuator) from stock

We serviced a

GE WALL OVEN

Model JK3500SF3SS

Near Novelty, OH 44072

Brian M

Job Details: 08/31/2023

"Cc of f97 error Found service bulletin for sensor boards Ran diagnostics found no stored errors Ran test bake on upper and lower no issues present, Following tech sheet its advising that it may be the control.; ordrng 2 WB27X28659 (board sensor)s and 1 WB27X25350 (Control), used 2 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Westlake, OH 44145

Angel

Job Details: 08/31/2023

"Cc that unit is not agitating. Confirmed cc, looked underneath and cam is damaged but gear case is leaking as well unit will need gear case, cam, belt and actuator.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lakewood, OH 44107

Bill

Job Details: 08/31/2023

"Cc leaking out of front sometimes, confirmed cc. Felt the insulation at bottom found it wet, checked gasket gasket good. Removed washer arm, found it to be separating near the center on three of the four sided. Ordered new washer arm. Customer will install when part arrives.; ordrng 1 W10837249 (Spray arm)"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Cleveland Heights, OH 44118

Bill

Job Details: 08/31/2023

"Changed pump, cleared codes, checked pressure hose. Tested opt test good."

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Shaker Heights, OH 44118

Bill

Job Details: 08/31/2023

"Cc dryer not working, confirmed cc. Found timer knob stripped out. Ordered new timer; ordrng 1 W11566736 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Walton Hills, OH 44146

Bill

Job Details: 08/31/2023

"Changed ice maker and control board, opt tested good."

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Conneaut, OH 44030

Dan H

Job Details: 08/31/2023

"Installed new control, op test good"

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Cleveland, OH 44135

Corina B

Job Details: 08/31/2023

"CC that the unit was in a flood about 3-4 of water. Confirmed. Will not start. Checked underneath water is still coming out, will need a control, drain pump, harness, motor and inverter board. Cust does not want to repair ; ordrng 1 WH22X35837 (Inverter) and 1 WH03X29524 (Motor) and 1 WH11X29539 (Drain pump) and 1 WH22X36638 (Control) and 1 WH08X29513 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVK00

Near Mentor, OH 44060

Dan H

Job Details: 08/31/2023

"Customer complaint that unit is not dispensing ice, auger motor is working, found large frost build up blocking ice chute, unit needs new ice chute door; ordrng 1 WP2305258 (Ice chute door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willowick, OH 44095

Dan H

Job Details: 08/31/2023

"Customer complaint that unit just stopped running, unit flashing f9e1(long drain error code, found harness to drain pump broken, repaired harness, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Cleveland, OH 44130

Manny

Job Details: 08/31/2023

"Cc auger motor humming and not dispense, verified and impeller stripped ordering impeller ; ordrng 1 WP63052-2 (impeller)"

We serviced a

KITCHENAID WALL OVEN

Model KEBS208DSS8

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/31/2023

"Cc: fan noiseFound lower blower fan excessively loud. Needs lower blower fanAdvised its best to replace both blowers at the same time, but upper blower is discontinuedCustomer does not want to repair at this time ; ordrng 1 WPW10016550 (blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Parma Heights, OH 44130

Manny

Job Details: 08/31/2023

"Cc unit not draining, remove drain catch and full of hair and debris, cleaned out and ran test and opt test ok advise customer thats this is going to happen again due to the amount of fur they had in the drain catch and the amount thats inside the unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCC72EFS00

Near Mayfield, OH 44143

Joe O

Job Details: 08/31/2023

"Cc: filter stuck, leaking under deli drawerFound filter missing cap. Found unit drain tube plugged. Needs drain tube, drain cleared and filter cap; ordrng 1 W11252097 (extension) and 1 W10813884 (cap-filter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Warrensville Heights, OH 44122

Manny

Job Details: 08/31/2023

"Reordering fan, took for return ; ordrng 1 W11024089 (motor-evap)"

We serviced a

GE RANGE

Model JGBS66DEK5WW

Near South Euclid, OH 44121

Joe O

Job Details: 08/31/2023

"Cc: igniter continues to clickFound igniter switches closed. Needs switch harness; ordrng 1 WB18X31213 (harness switches), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

HOT POINT WASHER

Model HTWP1200D0WW

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 08/31/2023

"Customer complaint that unit is leaking, confirmed, found water leaking through shaft assembly, unit needs new tube and shaft assembly, customer does not want repair ; ordrng 1 WH38X10019 (Shaft assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Dan H

Job Details: 08/31/2023

"Customer complaint of knocking noise, found filter screen not mounted properly, corrected, started normal wash cycle, unit filled and began washing, heard the tiniest slight thump noise coming from sump assembly, unit needs new sump assembly ; ordrng 1 W11460946 (Sump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/31/2023

"Cc: frosting in freezerFound plate behind drawer, not allowing door to close. Removed plate. Door closing. Op test ok"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Mentor, OH 44060

Dan H

Job Details: 08/31/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 61 degrees, fans are running, compressor is not running, connected inverter compressor started, compressor started, unit needs new inverter board ; ordrng 1 WR87X29409 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Madison, OH 44057

Dan H

Job Details: 08/31/2023

"Customer complaint that unit is not making ice, ran ice maker diagnostics found e5(ice maker thermistor is bad) error code, unit needs new ice maker, part is out of stock; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS05

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/31/2023

"Cc: ff door not closing properlyFound door cams worn. Needs upper and lower door cam; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2750TD0

Near Madison, OH 44057

Dan H

Job Details: 08/31/2023

"Customer complaint that fresh food section was not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 4 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV01

Near Cleveland Heights, OH 44121

Joe O

Job Details: 08/31/2023

Cc: leakingReplaced valve. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Cleveland, OH 44135

Marie V

Job Details: 08/31/2023

"Cc that the unit is not making ice. Confirmed, found unit did not had the seal for the ice bin. Installed, cust had the part. Also found ice maker had some frost and ice was stuck. Replaced ice maker it cycled. After cleaning condenser, verify ice maker. Stared making ice. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS20

Near Novelty, OH 44072

Brian M

Job Details: 08/31/2023

Installed ui Found control not the issue

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Mentor, OH 44060

Joe O

Job Details: 08/31/2023

"Cc: not spinningFound error codes f7e1(basket speed fault) f2e1(stuck key). Ran manual spin. Motor just humming. Found gear case seized. Needs gear caseCustomer does not want to repair at this time ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, OH 44057

Dan H

Job Details: 08/31/2023

"Customer complaint that unit skips right to done, confirmed, found capacitor shorted, installed new capacitor , op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM8

Near Avon, OH 44011

Angel

Job Details: 08/31/2023

Cc that unit would not make ice. Confirmed ice maker would not cycle even after trying to jump it. Gave customer estimate fir new ice maker replaced it tested to make sure it would cycle and fill opt test good.; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near North Ridgeville, OH 44039

David R

Job Details: 08/31/2023

"Cc unit no ice no water, now no display on UI. SxS. Found wires broken at bottom of door. Unit is still cooling. Will need new door. Customer not going ahead with repair.; ordrng 1 LW11202405 (Left door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, OH 44122

Manny

Job Details: 08/31/2023

"Replaced ice door, hinge no needed adjusted closer door closing properly and opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near South Euclid, OH 44121

Manny

Job Details: 08/31/2023

"Replaced parts ordered, ran test good heat, opt test ok"

We serviced a

KENMORE WASHER

Model 110.25132411

Near Cleveland, OH 44104

Manny

Job Details: 08/31/2023

"Cc unit just humming, verified and unit stuck in drain cycle , cleared and ran test cycle and opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44102

Manny

Job Details: 08/31/2023

"Cc unit not cooling, verified and frost on the freezer, cleared ice and Checked components, all pass, most likely door was left open, advise customer to make sure door is closed all the way, opt test ok"

We serviced a

MAYTAG DRYER

Model med7230hc3

Near Lakewood, OH 44107

Manny

Job Details: 08/31/2023

"Cc unit making noise, verified and noise is normal, did a quick check of the unit to make sure everything is okay and unit has a pvc vent, advise customer to replace vent with semi rigid as the one she has is a fire hazard. Opt test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 08/31/2023

"CC that the unit is not heating. Confirmed. Checked the power, found the neutral with the ground wire (4 prong outlet). Re wired the cord. Checked the fuses good. There is no vent on the back of the dryer. Advised Cust to install a semi rigid vent. Tested started heating. Opt test ok. Brought parts back for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model gc5shaxvs01

Near Maple Heights, OH 44137

Corina B

Job Details: 08/31/2023

"CC that there is water leaking. Confirmed. Cust moved the refrigerator. Found the water leaking from the filter housing. Plastic waster is bent in half. Advised Cust to replace the plastic waterline with a braided flex line, copper or pex. Will need a new housing. ; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Maple Heights, OH 44137

Corina B

Job Details: 08/31/2023

CC that the unit is not cooling and the crisper shelf broke. Confirmed. Can here the start relay clicking. Replaced the start relay from t/s. Checked the compressor 1 amp when running Opt test ok. ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Maple Heights, OH 44137

Corina B

Job Details: 08/31/2023

CC that the ff is not cooling. Confirmed. Found the freezer over packed with food. The gasket on the top of the refrigerator is off and the evaporator fan is hitting ice. Steamed out the evaporator. Advised Cust to not over pack the freezer. Used silicone to put the gasket back in place. Opt test ok.

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536WB04

Near Bratenahl, OH 44108

Jason N

Job Details: 08/31/2023

"Cc unit rear burner not working. Before diagnosis, noticed chip on right side of glass top and possible stress crack on left side of glass. Advised customer of possible glass breakage if I was to do a full diagnosis to determine cause of burner failure. Advised customer glass would need to be replaced in this event, customer said ok to continue. During removal of unit from countertop and glass top, 2 cracks did form on both sides. Checked burner coil resistance, good at 70.1 ohms, unit will need center right infinite switch replaced and glass cooktop; ordrng 1 W10162422 (Glass assy black) and 1 WPW10215034 (Infinite switch)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/31/2023

CC that there is noise when running the microwave. Confirmed found the magnetron making a noise. Will need a new magnetron and board. Part is out of stock. ; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inventer)

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Novelty, OH 44072

Corina B

Job Details: 08/31/2023

Replaced the lock. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Wickliffe, OH 44092

Jason N

Job Details: 08/31/2023

Installed UI control. Ran wash test cycle. All functions passed. Op test good.

We serviced a

KENMORE DRYER

Model 110.76722690

Near Willowick, OH 44095

Jason N

Job Details: 08/31/2023

"Cc unit not heatingRan dryer op test, no power to ignitor. Checked all thermals, found thermal fuse open. Quoted customer repair cost. Replaced thermal fuse using truck stock part. Ran dryer op test, good ignition and heat. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 08/31/2023

"Cc unit not making ice, thinks its not cooling properly againFound no issues with cooling in either section. Checked ice maker, found ice maker turned off. Turned ice maker back on, ran harvest test. Ice maker harvested ice and refilled mold with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Amherst, OH 44001

Angel

Job Details: 08/31/2023

Cc that unit is flashing a code and will not drain. Ran diagnostics and could not find code but unit will not start or do anything. Put drain hose on floor drain and let it drain the water out looked underneath unit and found one of the drain pump wires popped out the connector I was able to reconnect it tested unit again opt test good.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW08

Near Elyria, OH 44035

Marie V

Job Details: 08/31/2023

"Cc that the unit is not cooling. Confirmed found compressor had water damage . Tested compressor but is not working properly. Will need new . Also will need inverter box.; ordrng 1 W11578208 (Compressor) and 1 W11676781 (Inverter box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM

Near Lorain, OH 44052

Angel

Job Details: 08/31/2023

Cc that unit will run and stop and things were thawing out. Unit was unplugged so I plugged it in and compressor started but after like a minute or less it shuts off. Replaced start device turned unit back on and compressor started running as should. Removed evap cover to make sure it had good frost pattern and it had a perfect frost pattern opt test good. ; used 1 WPW10448874 (Start device) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Cleveland, OH 44143

Jason N

Job Details: 08/31/2023

"Installed blower wheel and motor. Ran dryer op test, no abnormal noises heard. Op test good."

We serviced a

KENMORE WASHER

Model 110.46462500

Near Ashtabula, OH 44004

Dan H

Job Details: 08/31/2023

"Customer complaint that lights flash and unit doesnt spin, confirmed, unit is flashing f11(motor control unit failure), unit needs new motor control unit, customer does not want repair ; ordrng 1 WPW10197864 (Mcu), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/31/2023

Replaced the valve. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brook Park, OH 44142

Manny

Job Details: 08/31/2023

"Cc button broke, verified and hole on the power button, Replaced console, ran test opt test ok, took core for return."

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Westlake, OH 44145

Angel

Job Details: 08/30/2023

Cc that unit is giving error codes. Confirmed cc looked in diagnostics and found F9E1 error code long drain took apart unit and found a dryer sheet clogging up the drain pump cleaned it out tested unit opt test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Willoughby, OH 44094

Corina B

Job Details: 08/30/2023

"CC that the unit is not cooling. Confirmed. Found the compressor 13.86 amp. Has a locked rotor. Will need a compressor. Customer does not want to repair ; ordrng 1 240550948 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Avon, OH 44011

Marie V

Job Details: 08/30/2023

Cc that top lights are not working. Plugged them in. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Garfield Heights, OH 44125

Manny

Job Details: 08/30/2023

"Compressor pulling 4.8amps Checked pressures and 18in vacuum on low side and 65psi on high side, charged with 145psi of nitrogen within 20 minutes pressure was at 138psi after 30 minutes unit was at 129psi, sprayed bubbles solution on all joints and lines coming out of cabinet but cant detect leak, sprayed evap and no leaks there, went to the back and noticed some small bubbles forming on condenser line coming out of cabinet and a lot of excess foam covered out of the cabinet right behind were bubbles are, unit have a small internal leak, called tl spoke to Chris,. Unit sent for review by wpl techline ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY03

Near Mentor, OH 44060

Jason N

Job Details: 08/30/2023

"Cc unit buildup on bottom of freezer section.Found ice sheet on bottom of freezer section, defrost drain tray iced over. Service pointer W10632338E states to replace drain tube with updated p trap style tube. Cleared ice from freezer section. Installed updated drain tube using truck stock part. Ensured good flow through. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Lorain, OH 44052

Angel

Job Details: 08/30/2023

"Cc that unit is not cooling properly. Confirmed cc, freezer at 42* and ff section at 56*. Found ball of ice on evaporator capillary line unit will need compressor, evaporator and filter drier ordering parts.; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Avon, OH 44011

Marie V

Job Details: 08/30/2023

"Cc that unit is making a loud noise after few min. Confirmed, found blower wheel is stripped, also dryer kit needs to be replaced. ; ordrng 1 W11126010 (Motor) and 1 WP697772 (Wheel) and 1 4392067 (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, OH 44039

David R

Job Details: 08/30/2023

"Replaced valve and pump assembly. Ran diagnostics, good. All components working. Op Test Ok."

We serviced a

ELECTROLUX DRYER

Model EIMGD55IIW2

Near Geneva, OH 44041

Dan H

Job Details: 08/30/2023

"Customer complaint that unit is not heating, started normal dry cycle, burner lit, burner shut off and did not relight, rattling noise coming from gas valve, unit needs new gas valve , customer does not want repair ; ordrng 1 5303207409 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Corina B

Job Details: 08/30/2023

CC that the ff section is not cooling. Confirmed. Found the evap covered in frost and ice. Will need a heater. Part is out of stock. ; ordrng 1 W11650660 (Heater)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Parma, OH 44134

Bill

Job Details: 08/30/2023

"Cc noise during water discharge, confirmed cc. Thought at first water valve, ordered water valve. Got behind unit and had customer distribute water to cause sound. Found the vibration coming from filter house it. Tried reseating filter, still continued to make sound. Ordered filter housing, follow up scheduled for 9/13; ordrng 1 WPW10238100 (Valve) and 1 W10844267 (Filter housing)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44055

Angel

Job Details: 08/30/2023

"Cc that unit was in a flood in the basement and now unit will not start. Verified and unit will need heating element, thermal fuse cut off kit and thermostat most importantly will need drive motor replaced main issue why it wont start."

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Lorain, OH 44053

Angel

Job Details: 08/30/2023

Cc that unit will not spin out clothes. Confirmed cc hub is stripped replaced hub tested unit opt test good.; used 1 W10528947 (HUB) from stock

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSO48QTB02

Near Waite Hill, OH 44094

Jason N

Job Details: 08/30/2023

"Cc unit not coolingFound both sections at room temperature. Compressor is not running. Compressor inverter diagnostic LED is flashing 3 times which denotes an inverter failure. Checked signal voltage to inverter from main board, good at 7.1vdc. Installed test inverter to check compressor operation. Compressor started up. Unit will need inverter board replaced. ; ordrng 1 W10629033 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 08/30/2023

"Replaced FZ door, customer stated that the Ff door is squeaking, verified and squeaking, lubricated hinges with petroleum Jelly, and level unit. advise customer to monitor the unit if any issues to let us know. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near North Olmsted, OH 44070

Bill

Job Details: 08/30/2023

"cc water leaking, confirmed cc. Water spilling out of back from damage to cabinet. Called tech line, tech line had me order a new cabinet. Office to follow up as part is out of stock.; ordrng 1 W11409866 (Tank)"

We serviced a

WHIRLPOOL DRYER

Model WED9620HC2

Near Westlake, OH 44145

Marie V

Job Details: 08/30/2023

"Maintenance to unit. Took apart, cleaned blower wheel, oiled rollers and pulley. Heating element and other components looks good. Op test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS09

Near Parma, OH 44134

David R

Job Details: 08/30/2023

"Replaced main control and UI control and still no sounds. Held every button and still no sounds. Called tech-line,Order and replace display control. ; ordrng 1 W11131399 (Display control.)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Corina B

Job Details: 08/30/2023

Cust thought since the power went out that you have to reset the washer. Held the power button in started right up. Advised Cust that there is no reset on the washer if the power goes out. Opt test ok.

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSC42QKS02

Near Painesville, OH 44077

Joe O

Job Details: 08/30/2023

Installed valve and filter. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Chesterland, OH 44026

Brian M

Job Details: 08/30/2023

"When removing micro unit was not installed properly and nut broke off case that hold unit up Installed mag and transformer, ran test unit popped fuse Installed new fuse Unit popped fuse again; ordrng 1 W11545871 (Transformer) and 1 W11391712 (Mag) and 1 W11446916 (Cabinet) and 1 W11256462 (diode) and 1 W10138793 (fuse), used 2 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Chardon, OH 44024

Joe O

Job Details: 08/30/2023

Cc: light staying onReplaced control. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Euclid, OH 44132

Jason N

Job Details: 08/30/2023

"Cc unit not cooling in ff section Customer stated for several days the ff section seemed warmer then normal, freezer section was fine. Customer stated today ff section is cold again. Confirmed ff section cool, but airflow from air tower seems reduced. Checked evaporator fan, found fan motor is not rotating fast enough to push air to ff section. Unit will need evaporator fan motor replaced. ; ordrng 1 WPW10464673 (Motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Willoughby, OH 44094

Corina B

Job Details: 08/30/2023

CC that there is no pause when filling the ice maker. Cycled the ice maker had a pause in between filling. Checked the water pressure 100 psi. Working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Euclid, OH 44143

Jason N

Job Details: 08/30/2023

"Cc unit leaking from inlet and bottom of door Customer had unit pulled out/uninstalled from cabinet space already. Customer stated its dripping from inlet valve, he tried putting tape on the valve threads but it still leaks. Verified drip from valve, water line is cross threaded onto valve. Replaced inlet valve using customer supplied pre Id part. Checked for leaks. Started normal wash test to inspect for second leak from door. Ran wash test for 25 min, no leaks from door. Customer told me to put new gasket on. Advised customer I will not replace any more parts unless I can duplicate a leak concern from door. No more leaks found at this time. Customer is reinstalling unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44120

Corina B

Job Details: 08/30/2023

"CC that the unit is not cooling properly. Ff 37-40 fz 0. Checked the evaporator good frost pattern. Called t/l Leon could have a floating restriction. Will need a compressor, control and drier. Cust has the compressor from the last time; ordrng 1 W11126274 (Tower) and 1 W11613574 (Control)"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Lakewood, OH 44107

Manny

Job Details: 08/30/2023

"Cc that basement flooded and unit is no working now, verified and unit will start filling then it goes off, tilted back and water coming out of the gearcase mix with oil, unit will need all drive components plus drain pump and main harness. customer will not proceed with the repair.; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X29559 (Motor) and 1 WH03X30517 (Shifter) and 1 WH05X24185 (clutch) and 1 WH03X32097 (Cam) and 1 WH01X27538 (belt drive) and 1 WH19X27495 (harness main green) and 1 WH43X30957 (Agitator) and 1 WH23X28418 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Elyria, OH 44035

Angel

Job Details: 08/30/2023

"Discharged system, Replaced compressor and drier filter checked for leaks with nitrogen and put unit into a 29 vacuum left it for about 10mins to make sure it would hold and charged system with 1.98oz of R600 recommended customer to wait at least 24hrs for proper cooling."

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