We serviced a
JGB630DEF2BB GE
Model RANGE
Near Wickliffe, OH 44092
Dan H
Job Details: 08/22/2018
Customer complaint that oven door fell apart, confirmed, unit needs new outer door trim and mounts, glass is good, some of the parts needed to complete the repair are showing out of stock: ordrng 1 WB07X20355 (trim door) and 1 WB56X21576 (deflector door) and 1 WB56X21577 (deflector bottom doo) and 1 WB7K403 (trim top dr) and 1 WB7X7289 (end cap door) and 1 WB7X7290 (end cap door)
We serviced a
WDTA50SAHN0 WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/22/2018
Arrived to find new cc about unit not cleaning. Ran normal wash. Wash motor not running. Checked power to motor. Checks good. Needs sump assy replaced. Installed panel to save time on return. ; ordrng 1 W11087376 (SUMP ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Jefferson, OH 44047
Arthur V
Job Details: 08/22/2018
Applied silicone to mullion above freezer door Customer to monitor condensation on top of freezer door. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/22/2018
Replaced trim. Op test good. This trim looks exactly like the original trim Glass not needed. Took for return. ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGS8850BDS
Near Parkman, OH 44080
Robert A.
Job Details: 08/22/2018
installed panel, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Williamsfield, OH 44093
Robert A.
Job Details: 08/22/2018
Found eruo, vent will not close, needs vent fan asm; ordrng 1 154861101 (VENT ASM, ), schdld next appmnt for 8/27 MON !,
We serviced a
GTW330ASK0WW GE
Model Washer
Near Cleveland, OH 44112
Corey L.
Job Details: 08/22/2018
Customer complaint unit only fills with hot water but doesn’t fill all the way, confirmed, started small wash cycle, unit just hummed when pressing start, found the cold water valve turned off, when water valve was turned unit was able to start a cycle, ran diagnostics found an out of balance code and a ui state time-out from unit being paused for 24 hrs, cleared codes, op test good
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland, OH 44135
Paul P.
Job Details: 08/22/2018
Tested dryer, found loose connection next to L2 of incoming power, back of terminal block loose. Tightened connections and terminal block mounting. Tested dryer , now heating and timer is advancing properly.; Job Cmpltd
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44112
Corey L.
Job Details: 08/22/2018
Customer complaint freezer leaking out of the front and ice everywhere, confirmed frz floor a sheet of ice built up stopping door from shutting, found yellow duck bill style drip tube valve, had customer clear debris from valve, customer to clean ice in frz, explained how, op test good
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/22/2018
Tested original control, did not pass LED test mode. Replaced control board, passes LED, and manual control tests. Then tested spin and agitate cycles, all working properly. Did not set down mitigation mat, washer is in basement by floor drain.; Job Cmpltd
We serviced a
FFHS2611LBLA frigidaire
Model refrigerator
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Replace part listed,opt test ok ; Job Cmpltd
We serviced a
MGDC215EW2 maytag
Model dryer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/22/2018
Replace part listed,opt test ok ; Job Cmpltd
We serviced a
KFIS29PBMS00 kitchenaid
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/22/2018
Cc not cool,found fresh food evap ice up ,open back panel found evap tray crack and thermistor not plug in ,also the grey sticky rap that goes around the cap tube found underneath evap was not install properly do to manufacture install ,leave water mat ,ordering parts listed also spoke to senior techRA ; ordrng 1 W10902214 (thermistor) and 1 WPW10280988 (gasket) and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)
We serviced a
KDFE104HPS0 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/22/2018
Replaced the pump and motor. Optest ok.; Job Cmpltd
We serviced a
KDTM504EPA1 kitchenaid
Model dishwasher
Near Cleveland, OH 44107
Brian B
Job Details: 08/22/2018
Pads not working on panel. Replaced panel that was pre id’d. Ran diag test cycle.. Op test ok.; Job Cmpltd
We serviced a
WRT1L1TZYB01 whirlpool
Model refrigerator
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2018
Found drain clogged. Removed evap cover and removed piece of styrofoam from drain. Also, removed and cleaned out clogged up duck bill grommet on bottom of drain tube. Water now draining into pan. Set control, op test ok. Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near Madison, OH 44057
Jeff M
Job Details: 08/22/2018
The wash machine will complete a spin cycle in the diagnostics mechanically all the parts tested good needs a new main control and ui; ordrng 1 W11113731 (UI) and 1 W11229665 (CCU), schdld next appmnt for 8/27 MON 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/22/2018
and frz 72deg, reset connections in comp area, comp running, tapped lowside, 2psi, good heat on highside, air temp off frz evap -1, ran test 40, good, both sections cooling, cust to watch, op test ok;
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
he unit had an off balance code I cleared the code unit tested good; Job Cmpltd,
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
WHIRLPOOL WED5200VQ0 The pulley is making a squeaking noise the support rollers are worn out and the belt is frayed needs a repair kit; ordrng 1 4392065 (dryer repair kit), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld nex
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 08/21/2018
Replaced main bd and icemaker assy. Unit started customer to monitor ; Job Cmpltd
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/21/2018
Called techline. On light was solid. Wash light blinking and lid lock blinking. This is a lid switch error and the lid switch is a separate part from lid lock must order a wire harness assy. Lid switch is part of main wire harness assy ; ordrng 1 WH49X10101 (HARNESS ASSY ), schdld next appmnt for 8/27 MON !
We serviced a
NTW4516FW2 amana
Model washer
Near University Heights, OH 44118
Corina B
Job Details: 08/21/2018
Cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag no codes. There was a load of clothes spun out. Ran a calibration. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd
We serviced a
WDT730PAHZ0 whirlpool
Model dishwasher
Near Lakewood, OH 44107
Brian B
Job Details: 08/21/2018
Machine sometimes shuts off and is dead. Found loose neutral wire connection in junction box. Reconnected hot and neutral line wires. Ran test cycle. Op test ok. Advised customer about filter, and to run hot water in sink first. Also, advise running dishwasher magic cleaner through machine to clean out. ; Job Cmpltd
We serviced a
GX5FHTXVB05 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Paul P.
Job Details: 08/21/2018
Tested refrigerator, found all components testing properly at board. The drain has already been replaced per service pointer. The defrost was on a long pause cycle, now set to a 6 hour cycle. Tested damper and fans, all testing properly. Set refrigerator to forced defrost to defrost ice buildup by fan.
We serviced a
KFIS29BBMS00 Kitchenaid
Model Refrigerator
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 08/21/2018
Customer complaint of an annoying noise randomly and frz temp is too warm, confirmed frz is 15, ff 37, found an ice chunk built up under evap fan from what looks like spilled water from ff section slowing down the fan, quoted to clear ice, ok, cleared ice, op test good
We serviced a
MDE4658AYW MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/21/2018
Installed motor and blower wheel, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model MDE6800AYW
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Rear pulley’s worn out and the idler pulley is worn out also. Cust wants a new Lint screen paid in full ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP33001808 (LINT SCREEN ) and 1 WP6-3700340 (PULLEY), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/27 MON 12-
We serviced a
MDB8959SBS2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2018
Found control panel ribbon cable shorted. Needs control panel replaced.; ordrng 1 WPW10475780 (CONTROL PANEL )
We serviced a
GSD2200G00BB GE
Model dishwasher
Near Avon, OH 44011
Gabriel P
Job Details: 08/21/2018
Cc leak left corner ,found left leg having lots of tension adjust left leg,found drain solenoid spring on floor,install it back opt test ok leave water mat , Job Cmpltd
We serviced a
WDT720PADM3 whirlpool
Model dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 08/21/2018
CC that the unit is leaking. Found the dishwasher was leaning forward. Leveled unit start a cycle. Optest ok
We serviced a
FFEF3015LSM frigidaire
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/21/2018
Replaced the elements and the terminal block. Optest ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 whirlpool
Model refrigerator
Near Rocky River, OH 44116
Brian B
Job Details: 08/21/2018
Found each side at 59 deg..machine not running. Rapped on boards . Machine started but no heat on condensor. Installed valve on low side. Some pressure in system. Machine has an uncoated ff evap. Ran diag, step 4.. pressure low.. will need new ff evap. In step 4-4 and 4-5 can hear valve rotate but it is not opening to either evap. When in home position, pressure does not equalize. Will also need 3 way valve and both boards. Also, drain pan under ff evap rotted out. Will need pan .Allow 5 hrs for return visit . ; ordrng 1 W11162078 (PAN DRIP) and 2 WPW10143759 (DRIER)s and 1 WPW10235503 (BOARD) and 1 WPW10331270 (VALVE BODY ) and 1 WPW10364560 (VALVE SOL) and 1 WPW10623105 (UI) and 1 WPW10643261 (RC EVAP)
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/21/2018
Installed new hub, op test good ; Job Cmpltd
We serviced a
WTW5300VW2 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not spinning clothes out, unit is spinning in all spin cycle selections, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 08/21/2018
Replaced lid and frame. Tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 08/21/2018
Both fresh food door seals are damaged. Also, freezer door is bowing. Office to order both seals and freezer door.; ordrng 1 13107111SQ (dor-fip ss) and 2 W10830274 (gasket-fip)
We serviced a
KRMF706ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 08/21/2018
Found damper door not closing allowing warm air in and freezing cubes. Needs ice door assy. ; ordrng 1 W10919724 (CHUTE ASSY, ICE DOOR)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2018
Installed pump and control. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model MGDC215EW2
Near Conneaut, OH 44030
Arthur V
Job Details: 08/21/2018
Found unit not starting. Replaced motor no good. Called techline Needs push to start switch. ; ordrng 1 WPW10117655 (relay-pts), used 1 279827 (MOTOR) from stock, schdld next appmnt for 8/27 MON !,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/21/2018
Installed door. Advised to allow 24 hrs for normal operations. ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 08/21/2018
Installed compressor. Charged unit. Op test ok. 24 hrs for normal cooling. ; Job Cmpltd
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/21/2018
Installed gasket kit and kick plate, op test ok ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CB
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Start device inside the compressor failed installed new part unit op tested good ; used 1 W11039035 (STARTER) from stock,, Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Kirtland, OH 44094
Jeff M
Job Details: 08/21/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW1
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Customer accidentally controlled locked the unit showed her how to use the machine properly unit tested good; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Painesville, OH 44077
Jeff M
Job Details: 08/21/2018
Took the unit Apart installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.22292100
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
Bottom of the switches blown out casing split. Estimate only; ordrng 1 WP3949238 (SWITCH ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 08/21/2018
Found timer not advancing even in time dry. New auth number for full repair mg5alg5epl1. ; ordrng 1 WPW10642928 (timer), schdld next appmnt for 8/27 MON !,
We serviced a
AFI2539ERM00 Amana
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/21/2018
Replaced control, op test good, advised customer to allow 24-48hrs for temps to settle back to recommended temps; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/21/2018
Found weak bake ignitor 2.7 amps causing issue. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Plymouth Township, OH 44004
Arthur V
Job Details: 08/21/2018
Found very long run for drain line Cust to repair. Found a f2e1 error. Stuck key which is normal when customer holds start pause button. Cleared error code unit op test good. Cust to shorten drain hose ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Rootstown, OH 44272
Robert A.
Job Details: 08/21/2018
Found no water hooked to unit, i/m is on causing buzzing noise, turned off i/m, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CB4
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found door cam flipped back, replaced, light stuck on, needs control; ordrng 1 W11106356 (CONTROL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 8/24 FRI
We serviced a
MGRH752CDS Maytag
Model Range
Near Chesterland, OH 44026
Brian M
Job Details: 08/21/2018
Installed control Ran bake test and broil test OP TEST OK
We serviced a
FFBD2406NW0A Frigidaire
Model Dishwasher
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/21/2018
Customer complaint dishes are not coming clean and there is a weird noise when operating, found filter screen warped causing spray arm to hit screen during rotation, unit needs new filter screen; ordrng 1 154252401 (filter)
We serviced a
M74943416 maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/21/2018
Replace UI,check lint screen light still on,ran diagnostics error codes F6E3 UI lost communication with ACU ,check harness unplug all connections from board and UI plug them back in,un plug power cord wait 30 second,plug it back in spoke to cL explain what I did recommend me to order a board found pop on sb web; ordrng 1 W11089308 (cntrl-elec)
We serviced a
WRS325SDHV00 whirlpool
Model refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 08/21/2018
Found the thermistor not on the evap. Foiled taped the thermistor. Optest ok. Job Cmpltd
We serviced a
MVWB765FW2 maytag
Model washer
Near Solon, OH 44139
Corina B
Job Details: 08/21/2018
Can not get the nut off the agitator. Loctite the screw last time I was here
We serviced a
WRX988SIBM01 whirlpool
Model refrigerator
Near MIDDLEBRG HTS, OH 44130
Brian B
Job Details: 08/21/2018
Customer bought as a scratch and dent. Verified pop, sent pics. Checked temps. 37 ff, 15 frz, 26 icebox. No ice in container. Checked all seals , seals good, door gaskets sealing.ran diag, step 56, Icemaker error codes, E0, no codes. Ran step 57, harvest, Icemaker rotated and found home position. Ran step 58, heater and thermister, 1, 0, temp above harvest temp. Ran step 36, icebox fan, fan running. Removed freezer evap cover. Only has ice on top pass. Sealed system issue. Machine has coated ff evap. Per whirl instructions, will install dye filter, evac and recharge machine. Installed dye filter from t/s. evac to 30 “, held, recharge 5.5 oz Freon. Also, secondary bin is broken. This is allowing too much air from deli area to ff area. Office to order, customer can install. No return visit. ; ordrng 1 W10858273 (SECONDARY BIN), used 1 WPW10143759 (DRIER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ00
Near Lake Township, OH 44260
Robert A.
Job Details: 08/21/2018
Found start relay clicking, tried hard start, ng, tapped system, good pressure, needs comp kit; ordrng 1 W10309988 (COMP KIT), schdld next appmnt for 8/24 FRI ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found water leaking from valveOfr2500001915; ordrng 1 WPW10498976 (VALVE), schdld next appmnt for 8/24 FRI !,
We serviced a
KUDS30IXWH7 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Brian M
Job Details: 08/21/2018
Installed ui and control Ran test cycle OP TEST OK
We serviced a
WRS588FIHZ00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Corey L.
Job Details: 08/21/2018
Customer complaint frz too cold and ff section too warm, confirmed ff temp 50, frz was -25 with frost around ice maker on door and air vent on frz roof, found damper motor failed not allowing cold air to enter, thermistors were good, damper motor is getting power, unit needs new damper motor; ordrng 1 W11164593 (AIR DIFFUSER )
We serviced a
WMH53520CS7 Whirlpool
Model Microwave
Near Aurora, OH 44202
Brian M
Job Details: 08/21/2018
Cc that door open and light does not always turn on Replaced door harness switches OP TEST OK
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Paul P.
Job Details: 08/21/2018
Found evaporator in FF section frosted up. Ran through control diagnostic, passes control tests. Defrosted evaporator, found brass thermistor. Replaced with w10902214 thermistor out of truck stock. Ran refrigerator through second control test, pass all tests. Refrigerator is operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR)
We serviced a
DFHT1843PS3 Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 08/21/2018
ustomer complaint temps getting warm sometimes and seals torn, confirmed ff section seal torn, frz section will not stay seated to channel in the door causing door not to fully shut allowing warm are to enter, snow and ice built up near fan on frz floor melting and freezing, temps were 46 ff and 26 frz, evap fan was running and evap had a good frost pattern, ordering ff and frz section seals, ordrng 1 242193209 (gasket-frzr door 88.56) and 1 242193212 (gasket-refr door 101.71)
We serviced a
FPEW3085KFB Frigidaire
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 08/21/2018
Installed new parts, op test good
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/21/2018
, Door to unit does not hit seal at all at top. Since the door is not sealing properly, the heat that is escaping is discoloring the cupboards beside the unit and damaging paint. Office to order door gasket. Took picture of damaged paint.; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
FFTR1814QS0 FRIGIDAIRE
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Dan H
Job Details: 08/21/2018
Customer complaint that door gasket keeps falling off, door does not appeared be warped, gasket mounts are good, found cabinet and door gasket sticky, causing door gasket to be pulled out of groove when door is opened, advised customer to clean fridge cabinet and door seal, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Highland Hills, OH 44122
Dan H
Job Details: 08/21/2018
found gear oil all over under unit, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
WGD75HEFW0 whirlpool
Model dryer
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/21/2018
Cc filter net not catching all the lint,check blower wheel it was normal,she is not happy with design I told call consumer assist in her owners manual,there’s not issues with dryer explain to her if dryer sheets were to fall in filter use vacuum,opt test ok ; Job Cmpltd
We serviced a
KRMF706ESS01 whirlpool
Model refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 08/21/2018
Replaced the drain tube. Optest ok, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/21/2018
Washer turns on for a few seconds and then shorts out. Would not stay in any cycle.; ordrng 1 W11116592 (cntrl-elec)
We serviced a
TBX25RLB GE
Model REFRIGERATOR
Near Cleveland, OH 44128
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not cooling, fresh food section temperature at 61 degrees, freezer section temperature at 36 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, found defrost heater open, no power coming to defrost heater, unit needs new heater and defrost timer ; ordrng 1 WR51X466 (HEATER) and 1 WR9X502 (timer defrost)
We serviced a
MBF1953DEM00 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 08/21/2018
, Customer complaint of temperature being higher than it should be. Found evidence of frost in fresh food and freezer components from door being left open. Otherwise, all functions are normal. Advised customer to clean door seals and around cabinet where door seals at to ensure proper function. No water to unit, did not put mitigation mat down.; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 08/21/2018
Installed compressor. Charged unit. Op test ok. 24 hrs for normal cooling
We serviced a
JCD2389GTB jennair
Model refrigerator
Near Solon, OH 44139
Corina B
Job Details: 08/21/2018
Replaced the temp control. Steamed evap out and cleared drain hole. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/21/2018
Defrosted fresh food evaporator. Replaced defrost thermistor. All tested ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
PYE2200AYW MAYTAG
Model DRYER
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/21/2018
Installed new rollers, op test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Brian M
Job Details: 08/21/2018
Cc that unit has ice on middle of freezer door Found gasket not sealing in the middle Steamed gasket OP TEST OK
We serviced a
WRF736SDAM11 Whirlpool
Model Refrigerator
Near Streetsboro, OH 44241
Brian M
Job Details: 08/21/2018
Cc no water or iceNo filter installed, reinstalled filterOP TEST OK
We serviced a
GTWN4250D1WS GE
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 08/21/2018
Customer complaint of noise when speeding, ran spin cycle, ran light wash cycle, unit fill agitated and spun, no unusual sounds heard, unable to duplicate the problem, unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Windsor, OH 44099
Arthur V
Job Details: 08/21/2018
, Found pads missing. Replaced pads from truck stock. Also had water valve as a extra part. Installed water valve broken at screw unit op test good. Left mat ; used 2 8268961 ([Alt for WP8268961), and 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Dorset, OH 44032
Arthur V
Job Details: 08/21/2018
Found cold water just trickling in. Needs water valve. Reschedule at customer request ; ordrng 1 W11210463 (WATER VALVE ), schdld next appmnt for 8/28 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found segments in disp out, needs ui; ordrng 1 W11092503 (UI), schdld next appmnt for 8/24 FRI !,
We serviced a
WDT970SAHV0 whirlpool
Model dishwasher
Near Lorain, OH 44053
Gabriel P
Job Details: 08/21/2018
Cc black stains,on dishes,check dish washer inside found no sign of black stuff,customer didn’t know about running water in the sink and to clean filter explain to her how to clean filter and how to put back on and the cover,explain to why is good to run hot water to sink,leave water mat every thing looks good ,explain her to always use rinse aid; Job Cmpltd
We serviced a
WED8000DW3 whirlpool
Model dryer
Near Lorain, OH 44052
Gabriel P
Job Details: 08/21/2018
cc squeak noise,found rollers ,melted ,clean shaft,oil it with zoom spout,,clean idler pulley also opt test ok took pic pop ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
Near Richmond Heights, OH 44143
Corina B
Job Details: 08/21/2018
maytag oven Can not find Mosel/serial number, sent pic. CC that the control does not set the correct temp. Will need a control if we find the m/s
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Kent, OH 44240
Robert A.
Job Details: 08/21/2018
Replaced control, panel and ribbon cable, ran auto test, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Windham, OH 44288
Robert A.
Job Details: 08/21/2018
Replaced control, ran test 51, op test ok; Job Cmpltd,
We serviced a
MDB4949SDZ0 whirlpool
Model dishwasher
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 08/21/2018
CC that the pump and motor and the wheels are bent. The pump and motor are secure and the wheels are good. The tub is good. Unit is not hooked up. ; Job Cmpltd
We serviced a
PVM9179SK1SS GE
Model microwave
Near Parma, OH 44130
Brian B
Job Details: 08/21/2018
CC that sounds do not work. Turned on sounds in programming. Tested unit, all functions normal, op test ok.; Job Cmpltd
We serviced a
RT18AKXKQ03 roper
Model refrigerator
Near Parma, OH 44129
Brian B
Job Details: 08/21/2018
Machine at room temp, compressor not running. 120v to compressor. Stared with tester, running at 135 watts. Will need new starter.
We serviced a
LGR6620PT0 WHIRLPOOL
Model DRYER
Near Walton Hills, OH 44146
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not heating, found burner not lighting all the time, amp draw is correct, unit needs new coils, 279834 (2 coil gas valve set)
We serviced a
KFGD500EWH04 Kitchenaid
Model Range
Near Mantua Township, OH 44255
Brian M
Job Details: 08/21/2018
Replaced igniter and orificeOP TEST OK
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Dan H
Job Details: 08/21/2018
Replaced control. Calibrated unit. Ran test cycle. All filled ok. ; Job Cmpltd
We serviced a
WFE505W0HW0 Whirlpool
Model Range
Near North Royalton, OH 44133
Paul P.
Job Details: 08/21/2018
Checked stove top. Found bubbling, surface flaws in glass top. Office to order stove top (white). Concern is that the surface may crack along the bubbling/beading on the surface. ; ordrng 1 W11175877 (COOKTOP, WHITE)
We serviced a
SD125EG Amana
Model Refrigerator
Near Cleveland, OH 44128
Corey L.
Job Details: 08/21/2018
Customer complaint of leaking behind fridge, water valve on the unit had been disconnected from another company, customer has bullet piercing valve that’s off letting water pass and leak out of the old water valve, advised customer to call a plumber, customer called and set up an appointment with the plumber while tech was there, had customer put the leaking valve and copper line above kitchen floor in a five gallon bucket until plumber gets out, could not find another shut off besides the main