Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not making iceFound harness on ice maker disconnectedReconnected harnessCycled ice makerOp test ok
Near Solon, OH 44139
Brian M
Job Details: 04/11/2019
REFRIGERATOR AMANA ASD2624HES "Cc that unit leaks Found water leaking, water dispenser leaked worse when water in house is turned on. Water valve not closing Needs water valve Customer does not want to repair at this time Customer paid svc"
Near Bedford Heights, OH 44146
Brian M
Job Details: 04/11/2019
WASHER MAYTAG MVWC416FW1 Cc of unit having lint in washer Customer had load finishing up in washer Removed clothes no sign of lint Washer is clean inside She does have a panty hose attached to drain Advised not to use and that it may be a back flow and some of that debris is back
Near Broadview Heights, OH 44147
Dan
Job Details: 04/11/2019
DRYER MAYTAG PYG2000AWW "Customer complaint of loud noise, found blower wheel broken, unit needs new blower wheel; ordrng 1 31001043 (wheel,blower 47.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Kent, OH 44240
Brian M
Job Details: 04/11/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Cc of no ice Find ice maker empty and bail arm stuck Repositioned bail arm Ran manual harvest ice maker rotated and called for water At this time ice maker is functioning OP TEST OK
Near Cleveland, OH 44111
Paul P.
Job Details: 04/11/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced control and control. Ran diagnostics programs, all operating properly. Technician took core for processing."
Near Moreland Hills, OH 44022
Corey L.
Job Details: 04/11/2019
REFRIGERATOR GE PGCS1RKZASS "Installed control board, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near Brooklyn, OH 44144
Corey L.
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL KUDP01DLBT6 "Customer complaint dishwasher still not working, customer stated dishwasher was just blinking and wouldn’t wash, ran diagnostics no codes, ran test cycle, now unit will start but just filled, opened and shut the door then wash motor started, canceled cyc
Near Eastlake, OH 44095
Arthur V
Job Details: 04/11/2019
MICROWAVE FRIGIDAIRE FPBM3077RF Installed parts. No good. Called cust service talked to Tracy. Tracy Called Frigidaire talked to Rodney who gave me a list of parts they want replaced all at one time —-part numbers were given to me by Tracy at lowes who got them from Rodney at Frigidaire
Near Rocky River, OH 44116
Corey L.
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher wash pump not working, confirmed started cycle unit filled wash motor did not kick on, connections a secure, ran diagnostics found f4e3 motor failed, quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPP
Near Eastlake, OH 44095
Arthur V
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Found unit needs motor sump assy. And top rack end peice (stop) ; ordrng 1 W11087376 (pump&motor) and 1 WPW10508950 (stop)
Near Lorain, OH 44053
Gabriel P
Job Details: 04/11/2019
REFRIGERATOR GE CFE28USHCSS "Was no able to hear noise explain customer that if noise appear again to record it on his phone to give me a better idea what’s making noise,opt test ok"
Near Lorain, OH 44053
Gabriel P
Job Details: 04/11/2019
WASHER GE GLWN2800D1WS "Could not find issue it dry and spin ran 3 pants and some socks they were not wet after rinse and spin,opt test ok she could of had an off balance load but everything working"
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL ARB8057CW "MACHINE NOT REPAIRABLE CALLED WHIRL TL, SR #, THEY DOCUMENTED THAT MACHINE HAS A CAP TUBE RESTRICTION NOT CAUSED BY SOLDERING. PULLED VACUUM ON LOW SIDE AND DID NOT GET ANY SUCTION FROM END OF CAP TUBE. END OF CAP TUBE IS CLEAR. RESTRICTION DEEP INS
Near Parma, OH 44129
Paul P.
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW70HEBW2 "Replaced door lock, bellow, water pump, and dispenser drawer assembly. Ran ops tests on washer, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain."
Near Streetsboro, OH 44241
Brian M
Job Details: 04/11/2019
DRYER MAYTAG MDE5806AYW Cc of noise Found noise coming from idler pulley Removed and cleaned up pulley had a lot of lint pull up around it Reinstalled OP TEST OK
Near Strongsville, OH 44136
Mac
Job Details: 04/11/2019
DRYER MAYTAG MEDB765FW0 Tested unit. Heated and operated properly.
Near Cleveland, OH 44113
Joe O
Job Details: 04/11/2019
RANGE WHIRLPOOL WFG505M0BB2 "Cc: melted wiresFound control board shorted out and burned upFound connections to the control melted to control boardFound house to have 115v between l1 and neural, 110v between l1 and ground, and 30v between neutral and groundAdvised customer to have a
Near LaGrange Township, OH 44050
Mac
Job Details: 04/11/2019
WASHER MAYTAG MVWC565FW1 "Replaced hub, pulley, and gear case. Ran calibration cycle. All tested ok."
Near Garrettsville, OH 44231
Brian M
Job Details: 04/11/2019
WASHER DUET WHIRLPOOL GHW9400PW0 Cc of f11 Sr# 7724488121Spoke to whirlpool they stated with my previous findings And replacing the motor control it should have corrected the issue They had me check the wires while running a load to see if board drops out Ohmed out the 3 blue wires they
Near North Ridgeville, OH 44039
Mac
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDFE104DWH2 "Seal of drain pump and diverter valve are leaking slowly. Replaced drain pump and sump motor assembly from truck stock. All tested ok.; used 1 WPW10348269 (PUMP-DRAIN), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/11/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint of a noise sometimes like a high pitched metal scraping, ran diagnostics no codes found, ran high spin and heavy agitation, no unusual sounds heard, unable to duplicate the problem, unit is operating as designed"
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS "Installed drain hose, placed mit mat, op test good"
Near Kent, OH 44240
Brian M
Job Details: 04/11/2019
WASHER MAYTAG MVWB765FC3 Cc of unit giving Lf error Found water valve on cold side not opening Needs water valve ; ordrng 1 W11165546 (valve)
Near Cleveland, OH 44128
Corey L.
Job Details: 04/11/2019
RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint bake not working, started bake cycle, burner lit, canceled and restarted, burner lit, started cycle for 275, after 25 min temp was , burner cycled off and back on, unable to duplicate the problem, unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE204EPA3 Cc of wheels on lower rack broken Found the lower rack wheels damaged and loose Needs all for replaced Customer wants to try and install them him self ; ordrng 4 WPW10195417 (lower roller asm)s
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/11/2019
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW00 "Replaced control, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near North Olmsted, OH 44070
Paul P.
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Installed pump assembly, tested dishwasher on wash cycles, now operating properly. Set down mitigation mat."
Near Rocky River, OH 44116
Paul P.
Job Details: 04/11/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Found condensation behind water filter cover, cleared condensation, reseated cover. Also, drain in bottom rear of refrigerator had build up, showed customer how to clean around drain, now operating properly.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from s
Near North Royalton, OH 44133
Mac
Job Details: 04/11/2019
RANGE FRIGIDAIRE LGEF3045KFM Replaced temperature probe. Tested ok.
Near Streetsboro, OH 44241
Brian M
Job Details: 04/11/2019
DISHWASHER FRIGIDAIRE FGID2466QF Cc of not filling Ran test cycle found unit to be stuck in drain mode Reset control by power cycling and running auto test Unit is now running and operating as it should OP TEST OK
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/11/2019
DRYER HOTPOINT HTDX100EM8WW "Replace parts,opt test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 04/11/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Found thermister in the loop wrong area,replace from truck with previous issues on this fridge service pointer with evap frozen up steam all ice and replace plastic thermister put foil tape and a zip tie,opt test ok"
Near Avon Lake, OH 44012
Corina H
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDFE104DWH1 Replaced the wheels. Optest ok.
Near North Olmsted, OH 44070
Mac
Job Details: 04/11/2019
DBL WALL OVEN JENN-AIR JJW9630DDS Hinges on bottom door are worn. Seals on both doors are warped. Office to order hinges and gaskets.; ordrng 1 12002489 (hinge) and 2 WPW10162386 (gaskt-door)s
Near Aurora, OH 44202
Dan
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "Installed new drain hose, op test good, kick plate was already removed when tech arrived, unable to locate kickplate clips for reinstallation"
Near Avon, OH 44011
Corina H
Job Details: 04/11/2019
WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit not spinning the clothes out. Ran diag no codes. Ran a calibration. Started a rinse and spin with 6 towels. Towels came out damp. Advised customer to use 1-2 tablespoons of he detergent. Optest ok."
Near Westlake, OH 44145
Corina H
Job Details: 04/11/2019
WASHER MAYTAG SAV2655AWW CC that there is a clicking noise in a spin cycle then it goes away. Started a drain and spin. Found the gearcase is making a squealing noise and it’s leaking oil. Can not repair unit due to not having the proper tools.
Near Garfield Heights, OH 44125
Corey L.
Job Details: 04/11/2019
RANGE WHIRLPOOL WFE745H0FS2 "Customer complaint there was a spark in the back of the oven when bake was pressed, power from home is good, found L1 line burnt and severed, found neutral wire very loose causing a poor connection, terminal block was damaged ; ordrng 1 WPW10245259 (bloc
Near Westlake, OH 44145
Corina H
Job Details: 04/11/2019
REFRIGERATOR GE PSDS5YGXBFSS Replaced the main control and the evap fan. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma Heights, OH 44130
Corina H
Job Details: 04/11/2019
DRYER WHIRLPOOL WED49STBW1 CC that the vent came off. Re attached the vent. Started unit optest ok.
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2019
WASHER MAYTAG MVWB835DW "Installed listed suspensionRan diagnostics, no codes storedRan auto test and calibration. Op test good."
Near Fairview Park, OH 44126
Mac
Job Details: 04/11/2019
OTR MICROWAVE WHIRLPOOL WML55011HS2 Paint that was sent does not match. Office to order both types of paint.; ordrng 1 4392899 (tuchup) and 1 72017 (touchup wht)
Near Highland Heights, OH 44143
Jason N
Job Details: 04/11/2019
MICROWAVE JENN-AIR JMW3430WS02 "Installed listed mag and inverter. Op test no good. Called WP techline, based on what has been tested, he said still sounds like inverter or magnetron may have come in bad, wants me to reorder inverter and magnetron Sr# ; ordrng 1 W10217711 (inverter) an
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/11/2019
WASHER KENMORE 100.2600201 Cc: noise during agitationRan normal cycleFound cam skipping teethLooked under unit found cam looseTightened camRan another normal cycleOp test ok
Near Berea, OH 44017
Mac
Job Details: 04/11/2019
WASHER WHIRLPOOL WTW8500DC2 Replaced valve from truck stock. All tested ok.; used 1 W11165546 (VALVE) from stock
Near Bainbridge Township, OH 44023
Joe O
Job Details: 04/11/2019
REFRIGERATOR GE PSS25NGMAWW Cc: frost on rear of freezerFound unit to have defrost issuesFound bimetal is found heater at 22.7 ohmsFound evap thermistor at 87kSpoke with sm checked thermistor from connector and from controlFound thermistor to have 19k ohmsSm advised me that wire is
Near Painesville, OH 44077
Jason N
Job Details: 04/11/2019
DRYER AMANA NED4655EW1 "Cc unit not dryingChecked heat, good heat, poor airflow from unit. Removed vent housing, found dryer sheet stuck to outlet of drum. Removed and rechecked. Op test good."
Near Aurora, OH 44202
Brian M
Job Details: 04/11/2019
WASHER AMANA NTW4516FW2 Customer will mail POP Cc of squeaking noise when water enters Found hot water faucet making the noise Slightly moved to the off position and noise stopped Advised on having faucet looked at
Near Brooklyn, OH 44144
Paul P.
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "04/04/19, plumber installed proper valve for improved water pressure. Confirmed proper pressure at dispenser. Found ice maker thermistor on unit installed is still reading out of proper range, not passing in diagnostic test 56, E1 code. Temperature at ou
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 04/11/2019
WASHER GE GTW485ASJ3WS "Cc unit does not wash-agitateFound agitator loose, could not remove, unit needs agitator ; ordrng 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2019
WASHER WHIRLPOOL LSQ9659PG1 "Cc unit stopped working in mid cycleNo functions will work on unit, checked lid switch, lid switch open. Bypass lid switch to drain tub. Unit needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 04/11/2019
WASHER GE GTW460ASJ7WW "Replace latch and harness and update module ran normal cycle it stops mid cycle the side to check underneath washer machine one more time and did not see oil leaking also spin basket and no signs of loud noise occurs ran diagnostics no error code got bac
Near Avon, OH 44011
Gabriel P
Job Details: 04/10/2019
WASHER MAYTAG MVWC465HW2 "Ran diagnostics found no error code,ran calibration,pass ran spin cycle pass,is working properly ,no issues found"
Near Mentor, OH 44060
Arthur V
Job Details: 04/10/2019
REFRIGERATOR GE GFD28GELBDS Found unit was in a sabbath mode causing all lights and display to not illuminate. Removed sabbath mode by holding lock and light at the same time foe 3sec. Op test good
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Found ice maker mid cycle. No voltage at ice maker. 65 volts at p1-1 and p3-3. Customer does not want repaired"
Near Munson Township, OH 44024
Arthur V
Job Details: 04/10/2019
REFRIGERATOR AMANA ABB1924BRW00 Found door was cocked allowing air flow into unit. Realligned door by closing firmly. Advised customer to open freezer by the middle or both ends of handle. And advised how to correct if this happens again.
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/10/2019
REFRIGERATOR GE PSH25MSTASV "Cc water leaking from unitFound water inlet valve housing cracked, unit needs water inlet valve.; ordrng 1 WR57X10032 (valve,water8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44060
Jason N
Job Details: 04/10/2019
MICROWAVE WHIRLPOOL WML55011HS0 "Cc unit vibrates and makes sounds when usingCustomer said it’s done this several times since he’s had it. Claims unit is defective. Ran diagnostics, checked acu outputs, all checked good.Ran operation test 10 times from 30s to 2m, No abnormal sounds or f
Near Mentor, OH 44060
Jason N
Job Details: 04/10/2019
RANGE WHIRLPOOL KERC607HBS5 "Cc RF burner not keeping temp, and oven not right tempChecked burner operations, checked temp on all burners, all burners reading approx 700 degrees on medium setting. Checked burner op on high, temps went higher. Let burner cycle for 15 min. Op test goo
Near Chester Township, OH 44026
Joe O
Job Details: 04/10/2019
VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Installed control and thermisterOp test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: not spinning clothes outFound error code f7e6 motor faultRan auto test and calibration Ran drain and spinOp test ok
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/10/2019
DISHWASHER JENN-AIR JDB1250AWS Cc: unit not workingFound power wire pulled out of wire nutReplaced wire nutOp test ok
Near Cleveland, OH 44106
Joe O
Job Details: 04/10/2019
REFRIGERATOR MAYTAG MFI2269DRH00 Cc: not making iceFound ice emptyFound ice maker will not cycleNeeds ice makerReplaced ice makerOp test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/10/2019
DRYER MAYTAG MEDB955FC1 "found pop through entitlement, Customer complaint dryer not working, found unit only getting 110v, had customer reset breaker, no change, advised customer to contact an electrician"
Near South Euclid, OH 44121
Joe O
Job Details: 04/10/2019
RANGE WHIRLPOOL SF367LEMB0 Cc: unit not cycling heat properlyCustomer states sometimes when it shuts off to regulate the temp is does not come back onRan test bake to 400Could not duplicateOp test ok
Near Rocky River, OH 44116
Corey L.
Job Details: 04/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "customer complaint clothes come out wet still, ran diagnostics no codes, noticed customer has lint screen catcher and unit is on a gfi on the same line as a deep freezer, started wash cycle unit filled spun and drained properly, called techline spoke to
Near Westlake, OH 44145
Gabriel P
Job Details: 04/10/2019
RANGE WHIRLPOOL WMH31017HS2 "Relay on board is stuck not sending 120v to receptacle also notice ; ordrng 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW4950HW1 "Replace console found caps underneath washer,opt test ok"
Near Lakewood, OH 44107
Corey L.
Job Details: 04/10/2019
WASHER AMANA NTW4516FW2 "Replaced control, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/10/2019
MICROWAVE FRIGIDAIRE FFMV164LSA Customer order an turntable motor online and put in and not spinning when check motor it was 21 v and the original one was 120v explain to him he bought the wrong motor give him an estimate but he the side to get a new microwave so only paid for service c
Near Brimfield Township, OH 44240
Brian M
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of no cool Found temp to normal freezer is average at -20 and fridge is around 38Called whirlpool did not get the sr# but tech stated that a data temp logger is needed... Called and spoke to AB.. Lowe’s to leave unit plugged in for 10 days and office t
Near Avon, OH 44011
Gabriel P
Job Details: 04/10/2019
REFRIGERATOR FRIGIDAIRE FPHS2699PF4A "Customer said there was grinding loud sound coming from freezer but when she ope door noise go away when i arrive it wasn’t making any noise I open back panel on freezer did not found any ice on evap ,opt test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 04/10/2019
WASHER GE GUD27ESSJ0WW Installed listed parts Ran test spin and test cycle OP TEST OK
Near Cleveland, OH 44102
Corina H
Job Details: 04/10/2019
REFRIGERATOR MAYTAG MFF2558VEM10 "CC that the ice maker is not making ice. Ff 38 fz 0. Checked the ice maker, cycled. Cust has a saddle valve, advised cust to replace the saddle valve with an inline valve or a ball joint. Steamed fill tube out. Cycled ice maker filled barely. Will need a
Near Aurora, OH 44202
Brian M
Job Details: 04/10/2019
REFRIGERATOR FRIGIDAIRE FKCH17F7HWD Cc of no cool Found power to fridge and fridge on but cooling switch was off Switched on and checked evap for frost OP TEST OK
Near Avon Lake, OH 44012
Corina H
Job Details: 04/10/2019
MICROWAVE KITCHENAID KBMS1454SSS1 "CC that there is no power the the unit. Found the fuse is open. Jumped the fuse has 1.83 amps before the fuse opens. Removed a wire from the transformer the unit will stay on. The wires on the transformer are burnt. Checked the transformer less then 1 oh
Near Rocky River, OH 44116
Corina H
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDFE104HWH0 Replaced the dispenser. Ran a calibration. Optest ok
Near Berea, OH 44017
Mac
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8500DC2 Valve is not opening up for hot or cold. Valves are getting proper voltage. Will return to put in valve W11165546.; schdld next appmnt for 4/10 WED !
Near Bay Village, OH 44140
Corina H
Job Details: 04/10/2019
RANGE WHIRLPOOL GR673LXSS1 Replaced the burner. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Royalton, OH 44133
David R
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG505M0BS2 Replaced parts. Tested. Op test ok.
Near Brecksville, OH 44141
Mac
Job Details: 04/10/2019
REFRIGERATOR JENN-AIR JBRFR24IGX00 Sealed system has a leak and the compressor has become noisy. Compressor and drier will need replaced. This has been the issue since it was installed. I will need an additional technician for return visit. Office to order compressor kit.; ordrng 1 W107793
Near Brook Park, OH 44142
Paul P.
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG515S0EW1 "Power outage recently. Tested sensor, reading at standard ohms range at room temperature. Started bake operations, tested after preheat, temperature rise to 425, then glide to 275 degrees, then back up to 450. Improper readings at sensor now, control sen
Near Strongsville, OH 44136
David R
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer said saw water leaking maybe in middle of cycle. Customer ran a couple more times and no more leaking. Took off front off dishwasher. No water marks or gaps coming from dispenser. All gaskets are tight and when closed are sealed. No water leakin
Near North Ridgeville, OH 44039
David R
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Door was not hooked on hinge. Fixed and put gasket back on. Tested. Op test ok.
Near Fairview Park, OH 44126
Paul P.
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found bottom of refrigerator had ice from water leak. Pulled cover on water valve, ran ice maker fill test in diagnostics to check for leaks. No leak at water valve or water tank. Found leak above ice maker assembly, obstruction at fill cup had blocked w
Near Cleveland, OH 44103
Corina H
Job Details: 04/10/2019
RANGE AMANA AGR5330BAS3 Replaced the gasket. Called t/l Ed file # to order a gasket from Plainfield. ; ordrng 1 W10535778 (DOOR GASKET)
Near Broadview Heights, OH 44147
Paul P.
Job Details: 04/10/2019
REFRIGERATOR JENN-AIR JFC2089HPR "Tested refrigerator. Ran diagnostic, passes all tests, holding temperatures in fresh food and frozen section properly. Set down mitigation mat."
Near North Royalton, OH 44133
Paul P.
Job Details: 04/10/2019
ICEMAKER WHIRLPOOL MIM1554ZRS0 "Tested unit, ran diagnostics. Found bin thermistor not reading properly. Removed front top cover and re seated bin thermistor, now reading properly in diagnostics. Reset unit, recycle pump and compressor cycling properly."
Near Cleveland, OH 44108
Corina H
Job Details: 04/10/2019
REFRIGERATOR JENN-AIR JCB2059GES "CC that the unit is not cooling. Ff and fz 81. The lights are working. No fans or compressor are running. Turned the defrost timer unit fans turned on. Checked the compressor 15 amps. Locked rotor is 19 amp. Will need a new compressor and timer. Office t
Near Brecksville, OH 44141
Paul P.
Job Details: 04/10/2019
RANGE FRIGIDAIRE FPGS3085KFC "Powered up oven, checked incoming power and ground, all proper voltage and grounding. Tested ignition at each burner, found right front burner not igniting, re aligned ignitor with center cap, now igniting properly."
Near Ravenna, OH 44266
Dan
Job Details: 04/10/2019
WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint of f9e1 error code, ran diagnostics found f9e1(long drain), f5e2(door lock error), f8e2(dispenser system error), and f0e1(load detected during clean washer cycle) error codes, ran test cycle, door locked, unit filled, drain pump is w
Near Lakewood, OH 44107
Corina H
Job Details: 04/10/2019
RANGE WHIRLPOOL KFGG500ESS2 Replaced the control and ui. Brought core back for return. Core came in an unmarked box no part number on the box. Heated oven to 350*. Optest ok.
Near Ravenna, OH 44266
Dan
Job Details: 04/10/2019
WASHER GE GUD27ESSJ0WW See bm pvr
Near University Heights, OH 44118
Dan
Job Details: 04/10/2019
RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint that oven is not working, confirmed, found thermal fuse open, jumped out, display lit, started bake for 350 degrees , upper cooling fan never turned on, found upper cooling fan not plugged in, plugged in cooling fan , cooling fan st
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Unit will not complete wash cyclePowered up unit, ran diagnostics, found code 4-3 for wash motor not workingRan wash cycle, Checked power to wash motor, good at 119v. Unit needs wash motor.; ordrng 1 W11025157 (pump&motor)"
Near Independence, OH 44131
Dan
Job Details: 04/10/2019
KITCHEN WHIRLPOOL WDT730PAHZ00 "Customer complaint that unit is not cleaning and drying dishes very well and using a lot of rinse aid and a burning smell, ran diagnostics no error codes found, incoming water temperature at 86 degrees, unit completed test cycle, heater turned on, no u
Near Garfield Heights, OH 44128
Jason N
Job Details: 04/10/2019
WASHER MAYTAG MVWB765FC2 "Cc unit not allowing water in to unitChecked water valves, 2 valves on water pipes coming in, 1 hot water valve was not turned on all way. Ran auto cycle, all functions passed. Advised customer to use deep water fill option or use bedding selection for m
Near Cleveland, OH 44102
Corey L.
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint start button just blinks when starting a cycle, confirmed, ran diagnostics no codes found, all components are working properly, after test cycle unit started as normal"
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 04/10/2019
DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Cc oven door locked, error codesPowered unit on, found codes f30 and f10 on display, both related to RTD oven sensor probe open or runaway temp condition. Oven is room temperature, temp probe has gone bad. Unit needs temp probe.; ordrng 1 316217002 (sens