Service History 1057 - Fred's Appliance

We serviced a

KEBS209BSS00 KITCHENAID

Model RANGE

Near Beachwood, OH 44122

Dan H

Job Details: 03/08/2018

Installed new oven temperature sensors, control, and user interface , op test good ; Job Cmpltd

We serviced a

MDB6709AWQ1 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/08/2018

CC that the unit only light that works is the start works. Service pointer W10727550B the ribbon has silver migration. Called t/l to get an s-code Andrew file #7721451685 s code s25453. ordrng 1 W10811154 (panel-cntl), schdld next appmnt for 3/13 TUE

We serviced a

CRG9700CAM MAYTAG

Model RANGE

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/08/2018

CC that the hinged snapped when opened the door. Door is opening and closing properly. When open it's at a 90*. Will need new hinges. Cust does not want to repair ; Job Cmplt

We serviced a

WOC95EC0AS04 WHIRLPOOL

Model MICRO/HOOD COMBO

Near Mentor, OH 44060

Corey L.

Job Details: 03/08/2018

Repair not covered, cosmetic damage Sr# 7721450891; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXMQ00

Near Geneva, OH 44041

Jeff M

Job Details: 03/07/2018

Compressor was not running I found the start device blown install truck stuck unit tested good; used 1 8201786 (STARTER) from stock,, Job Cmpltd,

We serviced a

KRFF507EBL01 KITCHENAID

Model REFRIGERATOR

Near Orange, OH 44022

Chad P.

Job Details: 03/07/2018

Found ff lights out except deli drawer. Reset power to unit. Op test ok. Advised if issues continue please call wpl back for service. ; Job Cmpltd

Near Solon, OH 44139

Chad P.

Job Details: 03/07/2018

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Rocky River, OH 44116

Brian B

Job Details: 03/07/2018

Replaced listed parts. Ran calibration and auto test. Op test ok.; Job Cmpltd,

We serviced a

ABB2224WEW2 AMANA

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Corina B

Job Details: 03/07/2018

CC that the ff is not keeping cool. Ff 71 and fz 12. The control is on the coldest setting. Found the evap fan is not running. Checked the fan wire, 120volts. Will need a new evap fan. Replaced fan from t/s. Steamed evap out with steamer. Optest ok. ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd

We serviced a

MET8720DS01 MAYTAG

Model COOK TOP

Near Sheffield Lake, OH 44054

Macaulay G.

Job Details: 03/07/2018

Replaced cook top. Tested ok.; Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Saybrook Township, OH 44004

Arthur V

Job Details: 03/07/2018

fter taking unit apart while i was reassembling found wire clip not in box. Talked to SM reorder part????. Wire retainer clip is what is missing. ; ordrng 1 5303918784 (GASKET KIT ), schdld next appmnt for 3/14 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS8

Near Mentor, OH 44060

Jeff M

Job Details: 03/07/2018

The metal arm for the icemaker was indeed catching on the ice bin. I need some small adjustments to the metal arm itself unit tested good; Job Cmpltd,

We serviced a

MVWX700XL2 MAYTAG

Model WASHER

Near Cleveland, OH 44111

Dan H

Job Details: 03/07/2018

Customer complaint that unit stops at rinse cycle, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed sensor fault) error codes, ran manual test cycle, lid locks unit agitates, unit spins, ran drain and spin cycles it began cycle then just stopped mid cycle, unable to start cycle again without unplugging unit, unit needs new control board ; ordrng 1 W10480132 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 03/07/2018

Found stops missing. Needs both replaced. ; ordrng 2 WPW10508950 (STOP)s, schdld next appmnt for 3/13 TUE

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Kirtland, OH 44094

Jeff M

Job Details: 03/07/2018

The unit keep shutting down turning back on the main control has a swollen capacitor needs replaced; ordrng 1 WP2307037 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $96.25 Check # 5514,

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 03/07/2018

Replaced listed parts , OP TEST OK ; Job Cmpltd

We serviced a

WSF26C3EXF01 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Macaulay G.

Job Details: 03/07/2018

Replaced icemaker and fill tube for icemaker. Tested ok. ; Job Cmpltd

We serviced a

LFHT1817LF9 FRIGIDAIRE

Model REFRIGERATOR

Near Brecksville, OH 44141

Corey L.

Job Details: 03/07/2018

Customer complaint unit is leaking from underneath, found drain tube running down back wall cracked, parts lookup needed, see “drain tube” pic, it’s white; schdld next appmnt for 3/15 THU

We serviced a

WFW9050XW00 WHIRLPOOL

Model WASHER

Near Maple Heights, OH 44137

Corina B

Job Details: 03/07/2018

CC that the unit does not spin the clothes out. Ran diag f9e1 long drain. Ran co test. Ran a normal load and a drain and spin with bath towels. Cust is using a full cup of detergent, Advised cust to use 1-2 tablespoons of detergent. Towels came out damp. Optest ok. ; Cllctd $97.15 cash, Job Cmpltd

We serviced a

MVWB765FW0 WHIRLPOOL

Model WASHER

Near North Olmsted, OH 44070

Dan H

Job Details: 03/07/2018

Customer complaint that tub is loose,ran diagnostics no error codes found, suspension is good, found unit leaning to the right, leveled unit, unit is operating as designed , also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Westlake, OH 44145

Brian B

Job Details: 03/07/2018

Found faulty wall outlet. Outlet is burned and cord is loose. Refrig operating properly. Will need electrician to replace wall outlet.; Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KFGD500ESS01

Near Cleveland, OH 44118

Jeff M

Job Details: 03/07/2018

The units cooktop is not functional. The safety shut off gas valve is not opening when I reset the control to allow gas to flow to the cooktop itself. Control is energizing the valve. Needs a new valve; ordrng 1 W10911971 (SAFTY GAS VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/13 TUE 8-12,

We serviced a

MAYTAG DRYER

Model MDE16CSAYW

Near Ashtabula Township, OH 44004

Arthur V

Job Details: 03/07/2018

Found under shutting off after 8 to 9 min. But unit heating properly for that time. Reset cam on timer unit running longer now. Let unit cycle for 20 min before leaving. Unit op test good still running when i left Maintenance to call if there continues to be a issue ; Job Cmpltd

We serviced a

790.41013801 KENMORE

Model RANGE

Near Westlake, OH 44145

Dan H

Job Details: 03/07/2018

Customer complaint of f10 error code and temperature raising higher than set temperature, ran diagnostics found f10(run away temperature ) error code, oven temperature sensor is good, unit needs new control and oven temperature sensor, customer does not want repair at this time

We serviced a

WRS321SDHW00 WHIRLPOOL

Model REFRIGERATOR

Near Columbia Township, OH 44028

Chad P.

Job Details: 03/07/2018

Cc that fan seems loud. Cleared fz section and removed access panel. Fan mounting and blade checks good. No faults with fan found. Noises and operations are normal. Op test ok. ; Job Cmpltd

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VPF5

Near Palmyra Township, OH 44266

Robert A.

Job Details: 03/07/2018

Found i/m stuck at 6 oclock, replaced, cycled and filled, op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Atwater, OH 44201

Robert A.

Job Details: 03/07/2018

, Ran diagnostics, no codes, ran recal cycle, good, cleaned valve screen, started normal wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CS5

Near Westlake, OH 44145

Brian B

Job Details: 03/07/2018

Replaced intermittent interlocks. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Avon Lake, OH 44012

Brian B

Job Details: 03/07/2018

Replaced control. Ran calibration And auto test. Ran drain and spin. Op test ok. Brought back core for return.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Bay Village, OH 44140

Brian B

Job Details: 03/07/2018

, Found lid not locking. Ran diag, lid lock fault. Replaced lid lock from t/s. Ran calibration and auto test. Op test ok.; used 1 W10404050 (LATCH) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHF2399PF7A

Near Fairview Park, OH 44126

Brian B

Job Details: 03/07/2018

Replaced housing and gasket kit and ice fan. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Cleveland, OH 44118

Jeff M

Job Details: 03/07/2018

The unit was not filling I found son wire damage on the wires going to the float switch. Needs a harness ; ordrng 1 W10889942 (HARNESS ), schdld next appmnt for 3/13 TUE 8-12,

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Kirtland, OH 44094

Jeff M

Job Details: 03/07/2018

The unit is leaking gear oil I took a pick of the casing. EST only ; ordrng 1 W11132267 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 03/07/2018

The unit is not releasing rinse aid into the unit nor is the dispenser operating automatically in a cycle but will function during tests. Need to control the control is under extended five year warranty; ordrng 1 W10866116 (CONTROL ), schdld next appmnt for 3/13 TUE 8-12,

We serviced a

WRF560SMYB05 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Corina B

Job Details: 03/07/2018

CC that the fz door will not shut. Found the im fell off the wall mount and is missing the fill cup and shut off arm. replaced the im from t/s. Call SM to order the part. ; ordrng 1 WPW10474785 (arm-shut), used 1 4317943 (ICEMAKER) from stock, schdld next appmnt for 3/13 TUE

We serviced a

WRT311FZDW00 WHIRLPOOL

Model FREEZER

Near Cleveland, OH 44135

Dan H

Job Details: 03/07/2018

Customer complaint that freezer is not freezing, unit is in an unheated garage, explained to customer that unit will not cool in below 40 degrees and above 90 degrees temperatures, customer states unit does not stay in garage, evaporator fan is running, condenser fan is running, compressor is not running, compressor is recieving 120vac, applied start box, compressor did not start, unit needs new compressor ; ordrng 1 WPW10507886 (compressor), schdld next appmnt for 3/13 TUE

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Richmond Township, OH 44003

Arthur V

Job Details: 03/07/2018

Found unit 10 deg off temp. Adjusted control to plus 20 and re tested. Temp now checks good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Andover, OH 44003

Arthur V

Job Details: 03/07/2018

Found drain frozen over. Drain plugged. Cleared fitting and cleaned out all ice in freezer and in drain using steam. Unit op test good ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH00

Near Rootstown Township, OH 44272

Robert A.

Job Details: 03/07/2018

Found auger motor receiving 120vdc, motor locked, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 3/13 TUE !,

We serviced a

ROPER DRYER

Model RED4516FW0

Near Ravenna, OH 44266

Robert A.

Job Details: 03/07/2018

Removed a screw from felt bearing, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Kent, OH 44240

Robert A.

Job Details: 03/07/2018

Installed sump and sensor, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Independence, OH 44131

Corey L.

Job Details: 03/07/2018

Installed new control, op test good; Job Cmpltd

We serviced a

FGHF2366PF8A FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, OH 44001

Macaulay G.

Job Details: 03/07/2018

Replace pad kit,opt test good ; Job Cmpltd

We serviced a

DU930PWSS0 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/07/2018

Replaced the control. Brought core back for return. Optest ng. Checked the wires to the float switch to the control and the water valve to the Control has continuity. The wire to the water VAVLE to the float switch nothing. Tried checked the float switch but cust has tile as a baseboard, will need to remove before we come back, to pull the unit out. Will need a new UI, due to the screw brackets are broken and a float switch. Called SM to order parts. ; ordrng 1 8318218 (housing) and 1 WP8519587 (float-asm) and 1 WPW10101930 (panel-cntl) and 1 WPW10102498 (switch), schdld next appmnt for 3/13 TUE

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Corey L.

Job Details: 03/07/2018

, Replaced ui console, op test good; Job Cmpltd,

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Dan H

Job Details: 03/07/2018

Customer complaint that upper spray arm fell off and melted on heater, confirmed, heater works, ordering new spray arm and clip; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper), schdld next appmnt for 3/13 TUE

We serviced a

KUDC10FXSS6 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Dan H

Job Details: 03/07/2018

Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows control is bad, ordering new control; ordrng 1 W11035586 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

KFIS27CXMS5 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Dan H

Job Details: 03/07/2018

Customer complaint that fresh food section is freezing food, fresh food section temperature at 33 degrees, air damper is working, thermistors test good, unit needs new control board ; ordrng 1 WPW10267646 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

FGHB2866PP9A FRIGIDIARE

Model REFRIGERATOR

Near Cleveland, OH 44111

Dan H

Job Details: 03/07/2018

Customer complaint of frost build up around ice box, confirmed, unit needs new ice box gaskets; ordrng 1 5303918784 (air handler housin), schdld next appmnt for 3/15 THU

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near University Heights, OH 44118

Corina B

Job Details: 03/07/2018

CC that there is not a lot of water going into the unit. Ran a calibration. A bulky load and a drain and spin with sheets. Advised cust to run on bulky and deep water to get the most water. Running as designed. Optest ok. ; Job Cmpltd

We serviced a

WRS325FDAW04 WHIRLPOOL

Model REFRIGERATOR

Near Mayfield, OH 44143

Corina B

Job Details: 03/07/2018

CC that the unit is not cooling. Ff 70 fz 70. Lights are working, fans are not running, compressor not running. Will need a new control board. ; ordrng 1 WPW10366605 (cntrl-elec), schdld next appmnt for 3/12 MON

We serviced a

MEDC300BW0 MAYTAG

Model DRYER

Near Cleveland, OH 44104

Corey L.

Job Details: 03/07/2018

Customer complaint unit is not heating, confirmed unit not heating, found four prong power cord improperly installed, corrected, op test good; Job Cmpltd

We serviced a

LFBD2409LW0B FRIGIDAIRE

Model DISHWASHER

Near Cleveland, OH 44104

Corey L.

Job Details: 03/07/2018

Drain pump failed unit needs new drain pump assembly; ordrng 1 A00126401 (pump assembly), schdld next appmnt for 3/13 TUE

We serviced a

FFU21F5HWL FRIGIDIARE

Model FREEZER

Near Cleveland, OH 44119

Corey L.

Job Details: 03/07/2018

Customer complaint unit is not cooling after power outage, confirmed compressor not running, bench tested compressor, compressor passed, unit needs new control ; ordrng 1 297370600 (control-electronic), schdld next appmnt for 3/13 TUE

We serviced a

FUF21SVDRWW GE

Model FREEZER

Near Cleveland, OH 44119

Corey L.

Job Details: 03/07/2018

Customer complaint unit won’t cool after power outage, confirmed compressor was off, bench tested compressor, compressor passed, replaced start dev with truck stock, compressor did not kick on, unit needs control; ordrng 1 WR55X11084 (control ez set ge 11), schdld next appmnt for 3/13 TUE

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 03/07/2018

Heating element and voltage tested ok. Dispenser did not have rinse aid, which would be an issue.; Job Cmpltd

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 03/07/2018

Found no issue. Valve is engaging, pump is activating, all functions are normal. Issue was probably with install. Tested ok.; Job Cmpltd

We serviced a

KMHS120ESS3 KITCHENAID

Model MICROWAVE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 03/07/2018

Lamp holder is burned and making good contact. Holder is always receiving voltage from board. Build has blown due to these issues. Office to order bulb, holder, and control.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10881539 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Elyria, OH 44035

Macaulay G.

Job Details: 03/07/2018

Found issue with power source. Dryer is heating and advancing ok.; Job Cmpltd

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Eaton Township, OH 44028

Chad P.

Job Details: 03/07/2018

Arrived to find unit not making noise at this time. Both evap check clear of frost. Some frosting around the fz section. Found pizza box stopping fz door from closing correctly. Removed and advised Cust. Op test ok. ; Job Cmpltd

We serviced a

LER7646EQ2 WHIRLPOOL

Model DRYER

Near Berea, OH 44017

Chad P.

Job Details: 03/07/2018

Installed listed parts op test ok ; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 03/07/2018

Found terminal stripped. Replaced terminal block, op test ok ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd

We serviced a

WDT920SADM2 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Chad P.

Job Details: 03/07/2018

Separated door and checked for leaks. None found. Replaced seal and ran normal wash. No leaks observed. A used to use as normal. ; Job Cmpltd

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 03/07/2018

1, Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chardon, OH 44024

Arthur V

Job Details: 03/07/2018

Replaced inner door rails on freezer door. Tightened handles. Op test good ; Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 106.55224400

Near Concord Township, OH 44077

Jeff M

Job Details: 03/07/2018

The unit is not going through the de frost cycle the heating circuit tested good. The unit needs new main control estimate only; ordrng 1 8201660 (cntrl-elec), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QDX05

Near Solon, OH 44139

Robert A.

Job Details: 03/07/2018

Ff39, frz 25, frost only on top of evap, tapped system, in 15”vac, added r134a, evap frosting over, needs evap, heat exchanger, comp kit, i/m cycled, leaking onto ice, needs i/mNeed 2techs; ordrng 1 2003002 (HEAT EXC125.08) and 1 4317943 (ICEMAKER123.59) and 1 4388574 (EVAP226.93) and 1 W10309994 (COMP KIT367.29), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , schdld next appmnt for 3/13 TUE ! [****],

We serviced a

MDB4949SDZ0 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 03/07/2018

Replaced dishwasher heating element. All tested ok.; Job Cmpltd

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Cleveland, OH 44120

Brian B

Job Details: 03/07/2018

Dryer not drying in normal time. Removed vent from back of dryer. Heat and airflow are good out of dryer. Ran cycle with wet towels. Clothes dry in less than 20 min. Customer has part of vent plastic. Advised that this is a fire hazard and should use rigid or semi rigid venting. Op test ok.; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF3

Near Roaming Shores, OH 44084

Jeff M

Job Details: 03/07/2018

The incorrect part was ordered please reorder the correct part. I have the evaporator for return; ordrng 1 241509402 (motor), schdld next appmnt for 3/12 MON 8-12,

We serviced a

WTW8500BW0 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Macaulay G.

Job Details: 03/07/2018

Bearings causing loud noise and need replaced. Could not find cause of leak.

We serviced a

MVWX655DW1 WHIRLPOOL

Model WASHER

Near Burton, OH 44021

Corina B

Job Details: 03/07/2018

CC that the unit does not finish a cycle and the clothes are still soaking wet. Ran diag F7E7 – MOTOR UNABLE TO REACH TARGET RPM, F0E2 – OVER SUDS CONDITION DETECTED, F8E1 – NO FILL, LONG FILL,. Basket spins free. Checked drain pump, clear. Checked the motor and capacitor,good. Ran a calibration. Washer will not go into a high speed spin. Will need Motor, shifter, main control, gearcase and drain pump. Called SM to order parts. ; ordrng 1 W10876600 (pump-water) and 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE) and 1 W11116592 (CONTROL) and 1 WPW10006487 (motor-drve), schdld next appmnt for 3/12 MON

We serviced a

WEG745H0FS0 WHIRLPOOL

Model RANGE

Near Concord Township, OH 44077

Dan H

Job Details: 03/07/2018

, Customer complaint that temperatures are out of range, unit will never reach 425 degrees, and broiler does not stay lit, started bake for 425 degrees, temperature after preheat time at 320 degrees, unable to adjust temperature offset up that high, ordering control and oven temperature sensor ; ordrng 1 W10833885 (sensor) and 1 W10885069 (cntrl-elec), schdld next appmnt for 3/12 MON

We serviced a

WFE515S0ES0 WHIRLPOOL

Model RANGE

Near Willoughby, OH 44094

Dan H

Job Details: 03/06/2018

Installed new control, op test good ; Job Cmpltd

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Bainbridge Township, OH 44023

Corina B

Job Details: 03/06/2018

CC that the control panel lights do not work. Removed the front panel,UI is plugged in and the connectors are making contact. Will need a new UI. Called SM to order part. ; ordrng 1 W11157079 (UI ), schdld next appmnt for 3/12 MON

We serviced a

KSDB900ESS0 KITCHENAID

Model RANGE

Near Independence, OH 44131

Corey L.

Job Details: 03/06/2018

Called whirlpool techline on the f8e0 fault code, he says the wires have been addressed with the new blowers, no need to switch wires, reverted wiring back to original, heated to 350, then cooled down, reheated on convection to 450, op test good; Job Cmpltd

We serviced a

B136CAL1 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Macaulay G.

Job Details: 03/06/2018

Defrosted freezer evaporator and replaced defrost thermostat and defrost element. Control board did not come in that was ordered. Icemaker liner is breaking. Office to order ice maker and control board. Customer will call to reschedule when the parts come in.; ordrng 1 12002727 (cntrl-elec) and 1 D7824706Q (ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Hiram, OH 44234

Robert A.

Job Details: 03/06/2018

, Found cap tube on ff evap leaking, repaired, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, unit cooling, ran test 4, op test ok; used 1 W10897193 (8/2COUPLER) from stock, Job Cmptd

We serviced a

MAYTAG WASHER

Model WFW70HEBW0

Near Avon Lake, OH 44012

Brian B

Job Details: 03/06/2018

Replaced pressure sensor. Ran co test cycle. Op test ok. No codes.; job compltd

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Avon Lake, OH 44012

Brian B

Job Details: 03/06/2018

Replaced door. Found that ice maker connector inside door was wrong. This door is not the right door. Removed new door and reinstalled old door. Sent pics. Called SM. He said we will have to order another door. Customer to call when door arrives. Office to research part #.; schdld next appmnt for 4/2 MON !,

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4206FZ0

Near Avon Lake, OH 44012

Brian B

Job Details: 03/06/2018

No power on panel. Checked outlet, 120v, correct. Found main line fuse on filter board open. Found light receptacle and wiring to receptacle shorted out. Replaced fuse form t/s. Replaced wiring from surplus stock. Will need new receptacle and lamp. Office to order parts.; ordrng 1 8206443 (bulb-light) and 1 WPW10210878 (RECEPTACLE ), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 3/12 MON !

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEP00

Near Pepper Pike, OH 44124

Jeff M

Job Details: 03/06/2018

The bail arm popped out of the ICEMAKER. Unit op tested good ; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHW0

Near Beachwood, OH 44122

Jeff M

Job Details: 03/06/2018

Complaint is the units not heating I ran a test cycle heating element turned on I had a reading of 190 at the end of the cycle unit tested good. Unfortunately the unit does not have a rinse aid dispenser. The only option is to run heavy duty hi temp and heat dry at the same time for the best results.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland, OH 44110

Gail V.

Job Details: 03/06/2018

Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\305518c.png],

We serviced a

ROPER DRYER

Model RED4516FW0

Near Ashtabula Township, OH 44004

Arthur V

Job Details: 03/06/2018

Found power cord had arced at the terminal block. Replaced terminal block Installed customer supplied power cord. Tested unit op test good. Customer to connect vent per customer Customer was unable to sign. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Arthur V

Job Details: 03/06/2018

Found dryer sqeeking badly when drum moves back and forth Needs bulkhead replaced customer does not want repaired he wants it replaced. Cust calling lowes for a replacement ; ordrng 1 W11178668 (BULKHEAD ), schdld next appmnt for 3/12 MON !,

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 03/06/2018

Cust complaint timer not working. Set for time dry at 40 min timer —-timer advanced to 30 min. Set at 20 min let unit cycle off. Op test good. Could not duplicate issue ; Job Cmpltd,

We serviced a

LG7681XMW0 WHIRLPOOL

Model DRYER

Near Shaker Heights, OH 44122

Dan H

Job Details: 03/06/2018

Customer complaint that unit is not drying the clothes, started normal dry cycle, burner lit and shut right back off, amp draw on unit is correct, coils are good, unit needs new thermostats, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP341196 (thrmst-fix) and 1 WP694674 (thrmst-fix), schdld next appmnt for 3/12 MON

We serviced a

AMV2307PFS0 MAYTAG

Model MICROWAVE

Near Aurora, OH 44202

Corina B

Job Details: 03/06/2018

CC that the door does not stay closed. Found the door cam was not attached. Replaced the door cam from t/s. The mounting bracket was not attached to the top of the unit. Removed cover found the mounting bracket. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

WOS92EC7AS04 WHIRLPOOL

Model RANGE

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 03/06/2018

Installed handle. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 03/06/2018

Complaint controls not working properly. Ran diagnostics. No errors. Ran a drain and spin cycle. Without a load unit sat at 11 min for over 10min and never counted down. Needs control and console ; ordrng 1 W11201290 (CONTROL ) and 1 W11218392 (CONSOLE ), saved

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Brimfield Township, OH 44240

Robert A.

Job Details: 03/06/2018

Checked temps, ff34, set at 33, frz 2 set at 0, temps good, working as designed, op test okOfr 2500001789; Job Cmpltd,

We serviced a

WGD7300DW1 WHIRLPOOL

Model DRYER

Near Warrensville Heights, OH 44128

Dan H

Job Details: 03/06/2018

New rear panel does not have hole for steam valve, need to order correct part, Marconi shows part recieved is part for this unit, unable to locate rear panel with steam valve port, no notes found in mar one regarding steam valve port, sent to sm for further research; schdld next appmnt for 3/13 TUE

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Reminderville, OH 44202

Corina B

Job Details: 03/06/2018

CC that the unit does not lock. Ran diag F5E1 – LID SWITCH FAULT. Checked in manual diag, lid latch would not latch. Replaced the lid latch from t/s. Ran a normal load and a drain spin. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

WRF555SDFZ02 WHIRLPOOL

Model REFRIGERATOR

Near Reminderville, OH 44202

Corina B

Job Details: 03/06/2018

CC that the water stopped working. Water would not dispense. The contact was not hitting the control. Removed the control panel, water started to dispense. Optest ok. ; Job Cmpltd

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near Lorain, OH 44053

Macaulay G.

Job Details: 03/06/2018

Replaced cooling fan. Tested unit. Fan turned on at 170 degrees as it’s supposed to. All functions normal.; Job Cmpltd,

We serviced a

MFI2269FRZ02 MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44105

Eric M.

Job Details: 03/06/2018

Customer complaint that pantry lid is broken and unit dispense water slow, water dispenser flow is normal, pantry lid is broken, unit needs new pantry lid, no need to reschedule customer will install pantry lid; ordrng 1 W10827914 (cover),

We serviced a

WRT318FZDB02 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Dan H

Job Details: 03/06/2018

Customer complaint that unit is not freezing, unit is in a garage, explained to customer that unit will not work in conditions below 40 degrees and above 90 degrees; Job Cmpltd

We serviced a

KRFC302ESS00 KITCHENAID

Model REFRIGERATOR

Near University Heights, OH 44118

Corina B

Job Details: 03/06/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 03/06/2018

Went to replace gear and shaft, ordered incorrect gear. Office to order WPW10474716 gear.; ordrng 1 WPW10474716 (gear), schdld next appmnt for 3/12 MON

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