Near Shalersville Township, OH 44266
Robert A.
Job Details: 10/24/2018
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, no codes, ran test 51, all passed, working as designed, op test ok"
Near Wickliffe, OH 44092
Corina B
Job Details: 10/24/2018
RANGE WHIRLPOOL WFG515S0EW0 "Cust showed pop, unit is out of warranty. Advised cust there is an 89.95 service charge. CC that the oven gets to hot. Turned oven on to 350* waited 20 minutes to take temp. Temp is at 350*. Advised cust on how to calibration oven to their baking results
Near Westlake, OH 44145
Paul P.
Job Details: 10/24/2018
WASHER WHIRLPOOL WTW8500DC3 "Washer inlet thermistor not sensing rinse temperature, so will not finish spinning out clothes at rinse cycle. Office to order water valve.; ordrng 1 W11173599 (HOUSING)"
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 10/24/2018
RANGE GE JBP21WC2WW Seal does not need to be replaced. Tested ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Lakewood, OH 44107
Paul P.
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Moved and adjusted shelves and level of doors. Set down mitigation mat.
Near Russell Center, OH 44072
Dan H
Job Details: 10/24/2018
DRYER GE GTD33EASKWWW "Customer complaint that unit gets too hot and starts smoking, unit on when tech arrived, temperature in drum at 240 degrees , unit needs new thermostats, customer will contact us for rescheduling ; ordrng 1 WE04X25196 (thermostat) and 1 WE04X26214 (ther
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 10/24/2018
WASHER AMANA NTW4516FW1 "Customer complaint washer leaking, water is on floor by basement drain in middle of room, no visible signs of water dripping from unit, started normal wash cycle, unit filled to top and did not advanced to wash just kept filling, started drain and spin,
Near Valley View, OH 44125
Paul P.
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Office to order control W10843055. Refrigerator starting, sometimes in home position the compressor will not stay on, diverter not changing position properly. ; ordrng 1 W10843055 (cntrl-elec 265.64)"
Near Cleveland, OH 44105
Corey L.
Job Details: 10/24/2018
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint latch seems stuck sometimes gives errors, ran diagnostics found f5e1 fault lid is up, f0e5 off bal, f5e2 lid will not lock, f2e1 ui stuck button, manual tested lid lock 15 times only once did the latch not move when energized, unit com
Near Ashtabula, OH 44004
Arthur V
Job Details: 10/24/2018
WASHER MAYTAG WTW4816FW1 Found 3 error codes all have to do with door latch. Replaced latch. Cleared codes. Op test good. ———Office to take care of balance with customer ————; used 1 W10838613 (LATCH) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/24/2018
WASHER WHIRLPOOL WTW4816FW2 "No issue machine working perfectly fine,customer was not happy that water wasn’t really hot explain to him that I ran manual test found cold and hot coming out also call corina to explain other options for customer ,customer still not satisfied that he c
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/24/2018
DRYER WHIRLPOOL NED4655EW Customer said it heat but she has to dry it three times check temp while running 381 degrees is heating check vent in back of dryer customer has flexible foil advise her to get semi regit metal also foil is squished in the back checking air flow is alrigh
Near MENTOR ON THE, OH 44060
Brian M
Job Details: 10/24/2018
WASHER MAYTAG MVWC565FW Cc of unit spraying water found physical damage Bottom right front leg smashed in and rear left leg smashed in their is a crease in paint near bottom front right leg Called tech line they want whole cabinet replaced Sr# Trade partner advised that it’s not
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 10/24/2018
DISHWASHER KITCHENAID KDFE104DBL2 Unit not advancing or drying dishes. Diverter valve on sump assembly not advancing. Not sending voltage to element during dry cycle. Office to order control and sump assembly. Requesting 2 job count.; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pum
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 10/24/2018
WASHER WHIRLPOOL MVWX655DW1 "Gear case is leaking badly, damaging other components. Office to order gear case, belt, and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)"
Near Avon Lake, OH 44012
Brian B
Job Details: 10/24/2018
WALL OVEN GE JK3000DF3CC "CC that during a clean cycle a malfunction occurred and f91 on display. This code is for door lock failure. Found door lock in locked position, door open. Reset door lock. Tested bake and clean functions, cooling fan operating, door lock operating. Per t
Near Timberlake, OH 44095
Jeff M
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good
Near Solon, OH 44139
Corina B
Job Details: 10/24/2018
RANGE FRIGIDAIRE BGGF3045RFA CC that the drawer does not come out. Found the back of the drawer is bent. Straighten the drawer out. Optest ok.
Near Aurora, OH 44202
Robert A.
Job Details: 10/24/2018
DISHWASHER GE GDT695SSJ2SS "Checked under unit and inside door, no signs of a leak, ran unit, no leak found, op test ok"
Near Wickliffe, OH 44092
Corina B
Job Details: 10/24/2018
WASHER WHIRLPOOL WFC7500VW2 Replaced the control. Brought core back for return. Ran a rinse and spin. Optest ok.
Near Russell Center, OH 44072
Dan H
Job Details: 10/24/2018
DISHWASHER MAYTAG MDBH965AWQ "Installed new latch and handle, op test good"
Near Moreland Hills, OH 44022
Jeff M
Job Details: 10/24/2018
WASH/DRY STACK WHIRLPOOL LSE7806ACE The unit has a small glass fuse. The fuse was open cust was a refund I has the new timer. He will buy the fuse
Near Cleveland, OH 44102
Corey L.
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Customer complaint of frost in freezer and by im, confirmed frost build up on top left corner of ff section, also freezer door was frozen shut, found service pointers addressing both issues, seals are good, door and drawers installed correctly, S15331, a
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 CC that the lt hand door does not close. Raised the foot to level the unit. Optest ok. ; schdld next appmnt for 10/26 FRI !
Near Geneva, OH 44041
Arthur V
Job Details: 10/24/2018
WASHER WHIRLPOOL WTW4816FW2 Cust complaint clothes getting stuck under ajatater. Order ajatater ; ordrng 1 WP3951744 (agitator)
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/24/2018
STACK W/D GENERAL ELEC GTUP270EM5WW "Found unable to remove adh and basket, will have to break adj, and poss damage basket, talked w/sm; ordrng 1 WH43X10056 (ADJ) and 1 WH45X10106 (BASKET)"
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 10/24/2018
REFRIGERATOR GE GFE28GSKFSS Replaced control and valve. All tested ok.
Near Garfield Heights, OH 44125
Corey L.
Job Details: 10/24/2018
WASHER AMANA NTW4516FW2 "Customer complaint washer dripped water into washer, has since stopped, ran diagnostics no codes, ran calibration cycle, water pressure is really high hoses were very stiff, customer says her water pressure in the house is real high, advised closing wate
Near Geneva, OH 44041
Brian M
Job Details: 10/24/2018
WASHER GE GHWS3605F0RR Installed listed parts Ran test cycle checked for leaks OP TEST OK
Near Willoughby Hills, OH 44092
Brian M
Job Details: 10/24/2018
RANGE WHIRLPOOL KERS202BSS0 "Cc of no pre heat Found bake element Open Needs bake element ; ordrng 1 W10779716 (elmnt-bake5547), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/24/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics, 1-2 control failure, watched cycle, needs control and ui; ordrng 1 W10897412 (UI PANEL) and 1 W109047141 (CONTROL)"
Near Bainbridge Township, OH 44023
Corina B
Job Details: 10/24/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the parts listed. Optest ok.
Near Parma, OH 44134
Macaulay G.
Job Details: 10/24/2018
MICROWAVE WHIRLPOOL WMH53520CS4 Replaced magnetron and diode. All tested ok. Heated ok.
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 10/24/2018
DISHWASHER MAYTAG MDB8959SFZ4 Installed new part unit op tested good
Near Cleveland Heights, OH 44106
Dan H
Job Details: 10/24/2018
COOKTOP ELE JENN-AIR JED3430WB01 "Installed new infinite switch, op test good"
Near Kirtland Hills, OH 44060
Jeff M
Job Details: 10/24/2018
RANGE KITCHENAID KEBS207DBL9 The trans cam damaged cust is getting upset. Reorder part; ordrng 1 WP9760587 (TRANS)
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/24/2018
WASHER MAYTAG MVWC200XW0 The units sensor light was flashing I canceled the unit. No error codes ran a calibration cycles tested good. I did explain to her how to correctly operate the unit
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/24/2018
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
Near Roaming Shores, OH 44084
Brian M
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc of ice maker not working and ton of frost in freezer Found icemaker gettting water but not rotating while doing test harvest Found freezer door not closing all the way and seal not sealing properly Cleaned out freezer and steamed gasket OP TEST OK Hav
Near Huntsburg, OH 44046
Robert A.
Job Details: 10/24/2018
OTR MICROWAVE MAYTAG MMV4205DS1 "Inspected cb and power bd area, nothing found burnt or melting, tt motor good, ran unit several times, unable to duplicate at this time, op test okCust to watch"
Near Concord Township, OH 44077
Dan H
Job Details: 10/24/2018
REFRIGERATOR MAYTAG MSD2652KES "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, found leak i
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 10/24/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Not making ice. Found frozen fill tube. Fill tube heater wires were broken. Office to order fill tube kit. Put mitigation mat under refrigerator.; ordrng 1 W10917894 (ICE MAKER FILL TUBE)
Near Elyria, OH 44035
Macaulay G.
Job Details: 10/24/2018
WASHER WHIRLPOOL CAE2743BQ0 Found stuck key error and main control error. Found no issue with control but occasionally he start button does stick. Found that leak was coming from tub ring not being put back on properly from another service call. Corrected issues. Ran calibration ok.
Near Cleveland, OH 44113
Paul P.
Job Details: 10/23/2018
WASHER CROSLEY VAW3584GW1 "Found pressure hose loose at board inlet, re connected hose, put washer through ops test. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced comp and drier, pulled 28”vac w/pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test okOfr 1606002487; used 1 TJAF1200 (TUBE EXT) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 10/23/2018
REFRIGERATOR KITCHENAID KFIS29BBWH03 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44104
Paul P.
Job Details: 10/23/2018
WASHER MAYTAG MHW3505FW0 "Found front user interface board shorted out. Repair within 30 days would be $501.91. Customer has decided to replace the washer, will not repair."
Near Mentor, OH 44060
Jeff M
Job Details: 10/23/2018
RANGE WHIRLPOOL WFG975H0HZ0 Unplugged the unit n plugged it in op tested good
Near Ravenna, OH 44266
Robert A.
Job Details: 10/23/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics 4-3 wash motor not running, 7-1 no heat, found motor recieving 120vac not running, needs sump, kick plate missing; ordrng 2 W10503548 (FASTENER)s and 1 W10526114 (KICK PLATE) and 1 W10917114 (SUMP ASM)"
Near Mentor, OH 44060
Jeff M
Job Details: 10/23/2018
WALL OVEN ELE WHIRLPOOL WFG540H0ES1 Front left burner is not consistently lighting on its own. Both side panels are dented; ordrng 2 WPW10162245 (PANNEL )s and 1 WPW10515455 (LF BURNER)
Near Brook Park, OH 44142
Macaulay G.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Drain was clogged up, causing water to leak onto floor. Cleared debris from drain grommet. Cleared ice from drain and freezer. All tested ok."
Near Pepper Pike, OH 44124
Jeff M
Job Details: 10/23/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "For Immediate Attention of Your Service Department? Refrigeration KitchenAid Built-In RefrigeratorsTechnical Service Pointer #: W10849220 Action Required: Informational/Mandatory Release Date: April, 2016. This service Pointer directly talks about loss o
Near Roaming Shores, OH 44085
Brian M
Job Details: 10/23/2018
WASHER WHIRLPOOL WTW4816FW Cc of unit not working all the time Found could water full of iron Needs to have water system looked at
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 The unit is over cooling the is a service pointer that will correct this issue the updated control will regulate the temperature is better; ordrng 1 W11223731 (CONTROL )
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 10/23/2018
RANGE WHIRLPOOL WFC310S0ES1 Thermal fuse bracket was broken the metal terminals came in contact with the cabinet short of the control out; ordrng 1 W11122531 (CONTROL ) and 1 WP3196548 (THERMO )
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/23/2018
DRYER GE GFDS350GL1WW Cc of noise in dryer Could not duplicate a abnormal noise OP TEST OK
Near Cleveland, OH 44139
Brian M
Job Details: 10/23/2018
RANGE WHIRLPOOL WFG320M0BS3 Customer showed pop took picCc of unit saying locked Found control board locked Unlocked control boardAdvised customer on how to unlock board OP TEST OK
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed wire and a ui OP TEST OK
Near Middlefield, OH 44062
Brian M
Job Details: 10/23/2018
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc of unit not cold in fridge and leds lights not working Found evap covered in ice Deforested unit found evap motor getting proper voltage but not running Needs evap fan replaced and control board ; ordrng 1 W10633627 (motor-evap6650) and 1 WPW10581606
Near Madison, OH 44057
Arthur V
Job Details: 10/23/2018
WASHER GE GTE3300ASKOWW Unit came on by itself and when into a continuous drain mode. Found control bd (pressure sensor ) out of range and needs replaced est = 79.95 sc. 18.99 shipping. 110.00 labor. Parts 163.80. Wh18x28174. Total est = 398.83. Cust to call back if repair is
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/23/2018
WALL OVEN COMBO GE SCB1001MSS01 Wrong part was ordered Parts diagram shows 2 transformer sharing the same part label Need to reorder part amount is the same no extra cost ; ordrng 1 WB17X10021 (transformer power)
Near Kent, OH 44240
Robert A.
Job Details: 10/23/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit full of water, pressed drain, unit drained, fiund no loop in drain hose, corrected, ran diognostic cycle, op test ok"
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 10/23/2018
FREEZER WHIRLPOOL WZC3122DW01 "Customer complaint rattling noise is back, compressor is rattling on sheet metal it’s attached too, replaced one rubber boot, no rattling now, rattling should be rectified"
Near Cleveland, OH 44120
Corey L.
Job Details: 10/23/2018
RANGE KITCHENAID KFBS177YAL2 "Customer complaint unit beeps and shuts off sometimes, breaker was off when tech arrived, customer flipped breaker, started bake for 350, unit heated to 346, started convect bake, heard a ticking while fan was on, after 5 or so minutes in convect display
Near Mentor, OH 44060
Arthur V
Job Details: 10/23/2018
STACK W/D FRIGIDAIRE FLSE60RGS1 New blower wheel recieved cracked. Need to reorder Reschedule at customer request ; ordrng 1 131476300 (blower wheel)
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 10/23/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced water valve and ice maker. Ice maker cycled and filled op test good
Near Mentor, OH 44060
Arthur V
Job Details: 10/23/2018
RANGE WHIRLPOOL WFG540H0ES1 Cycled oven at 350 deg f and let cycle purchased nestle toll house chocolate chip cookies and after unit preheated baked cookies per package directions. Cookies dark on bottom not cooked on top. Order control and sensor ; ordrng 1 W10833885 (sensor) and
Near Valley View, OH 44125
Paul P.
Job Details: 10/23/2018
DISHWASHER WHIRLPOOL WDF5600SAFM2 "Spoke to Cameron from tech line, he said to make sure to run the dishwasher on a longer cycle to wash away any residue. Reviewed the operation of the dishwasher with the customer. Set down mitigation mat."
Near Cleveland, OH 44118
Corey L.
Job Details: 10/23/2018
MICRO OVEN IKEA IMH16XWS4 "Customer complaint of a crack in trim on door, confirmed trim around glass on door is cracked in the middle on he bottom, needs door replaced, cannot dropship advised customer we will be tracking but part may not be here by scheduled return; ordrng 1 W10
Near Westlake, OH 44145
Gabriel P
Job Details: 10/23/2018
WALL OVEN WHIRLPOOL WOS92EC7AS02 "Jump start thermal fuse and display turn on ,bake oven to 350 fill oven getting warm blower sound little bit slow but it heat up to 350 ; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Cleveland, OH 44128
Corey L.
Job Details: 10/23/2018
DISHWASHER WHIRLPOOL MDBH945AWQ "Removed door panel, found plastic handle broken, needs handle, handle comes as assembly with latch, asked if the black handle would be ok since it’s only one available; ordrng 1 WPW10130695 (LATCH W/HANDLE)"
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/23/2018
DRYER GE GTDP400EM1WS Timer bad not moving gave customer and estimate he will not fix do not order parts
Near Lorain, OH 44053
Gabriel P
Job Details: 10/23/2018
OTR MICROWAVE ELECTROLUX EI30BM60MSA "Part did not arrive rescheduling,also customer gave me a different complaint she didn’t give me before I guess display on door not functioning correctly buttons work the clock doesn’t and when warming up food does not show the minutes or seconds,this dis
Near North Royalton, OH 44133
Paul P.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL GX5FHTXVQ03 Replaced ice maker in refrigerator. Ice maker cycled and filled properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Lorain, OH 44053
Gabriel P
Job Details: 10/23/2018
WASHER GE GTW680BSJ2WS There is a port connector back of machine for update ordering update port ; ordrng 1 WH98R1967001 (UPDATE )
Near Broadview Heights, OH 44147
Paul P.
Job Details: 10/23/2018
COOKTOP GAS KITCHENAID KCGD500GSS00 Installed bezels on cooktop.
Near Lorain, OH 44053
Gabriel P
Job Details: 10/23/2018
WASHER WHIRLPOOL WTW5000DW1 "Replace parts ran calibration and failed to agitate, calling rob for advise ,told me to check capacitor if terminals are loose inside checking found terminal loose inside and was open ordering capacitor ; ordrng 1 W11158831 (CAPACITOR )"
Near Bedford Heights, OH 44146
Corey L.
Job Details: 10/23/2018
DRYER WHIRLPOOL WED49STBW1 "Customer complaint of a noise ado last like something is loose, ran entitlement and autho codes match, stated dry cycle, after a few minutes running heard a high pitch tick sound, pulley is warn, replaced pulley with ts, op test good, noticed customer ha
Near Moreland Hills, OH 44022
Corey L.
Job Details: 10/23/2018
WASHER MAYTAG MHWE550WW01 "Replaced water pump, ran test cycle, op test good, customer bought dryer vent per tech suggestion, asked to help/show how to install, quoted 40 additional labor, ok, replaced dryer vent"
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/23/2018
REFRIGERATOR JENN-AIR JFX2897DRM02 "Installed control, op test good, advised customer to check ice production in the morning it should definitely have made some by then"
Near North Royalton, OH 44133
Paul P.
Job Details: 10/23/2018
DISHWASHER KITCHENAID KUDC10FXSS5 "L/M CWOW. Installed outside dishwasher seal. Set down mitigation mat. Ran rinse/drain cycle. Dishwasher will need door gasket.; ordrng 1 W10300924V (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Orange, OH 44022
Brian M
Job Details: 10/23/2018
WASHER MAYTAG MHW8200FW0 Cc of wet clothes at end of cycle Ran diagnostics found no error codes Ran auto test OP TEST OK
Near Willoughby, OH 44094
Jeff M
Job Details: 10/23/2018
DRYER ELE WHIRLPOOL WED7000DW1 Installed new part unit op tested good
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replace damper opt test ok it made the sound we remove stuff on top fridge and stop the vibration plus damper sound better then the one before
Near Mentor, OH 44060
Jeff M
Job Details: 10/23/2018
MICRO OVEN WHIRLPOOL WOC95EC0AS04 Installed new part unit op tested good
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Customer complaint leaking water onto floor, found frz floor a sheet of ice, evap drain is clogged, steamed drain, cleared clog, cleared ice build up on frz floor, drawers, walls and ceiling, slides are good, taking new parts"
Near Avon, OH 44011
Gabriel P
Job Details: 10/23/2018
RANGE HOT POINT KOSE500EWH01 "Replace panel control,bake to 350 opt test ok"
Near Edgewood, OH 44004
Arthur V
Job Details: 10/23/2018
WASHER ROPER RTW4516FW2 Replaced drain pump. Op test good. Pump sounds alot better than original.
Near Jefferson, OH 44047
Arthur V
Job Details: 10/23/2018
DRYER MAYTAG MEDB835DW4 Found issue is with customer power. Neutral connected to ground. Customer needs a electrician to provide correct power.
Near Beachwood, OH 44122
Corey L.
Job Details: 10/23/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher doesn’t wash, started normal cycle, unit filled, wash motor just hummed, unit needs new pump assembly; ordrng 1 W11087376 (PUMP ASM)"
Near Westlake, OH 44145
Brian B
Job Details: 10/23/2018
MICROWAVE KITCHENAID KMHC319ESS4 "Tested unit.. After 3 minutes, a bracket inside starts vibrating. Opened control panel and adjusted inside bracket. Tested unit for 3 and 5 minutes, no vibration. All functions seem normal. Advised customer to monitor."
Near Cleveland, OH 44109
Macaulay G.
Job Details: 10/23/2018
WASHER AMANA NTW4516FW2 Clutch not engaging when shifted. Replaced clutch from truck stock. Tested ok.; used 1 W10721967 (PULLEY) from stock
Near Bay Village, OH 44140
Brian B
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Found inside of freezer covered in frost, from ceiling to floor. Pulled machine out and found duck bill on end of drain tube clogged up. Cleaned out duck bill. Used steamer to clear ice in freezer and air shafts. Also, sealed gaps in liner with silicone
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 10/23/2018
M/W CONVECTION WHIRLPOOL WMH32519FZ0 "Customer went to change build and bulb shattered. Filament hit cavity of unit and damaged lamp holder, display, and control. Office to order control, display, lamp holder, and bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W1
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WET1L1TZYW00 Evaporator fan was not running. Fan is receiving voltage. Replaced from truck stock. All tested ok. Bill account.; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Parma, OH 44134
Macaulay G.
Job Details: 10/23/2018
WASHER WHIRLPOOL WTW5600XW0 "Gearcase is beginning to leak, causing it to slip. Office to order gear case. ; ordrng 1 W11132267 (gearcase 269.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Macaulay G.
Job Details: 10/23/2018
RANGE KENMORE 790.943547 Replaced control board. All tested and preheated ok.
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 10/23/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit has bad sealed system leak at fresh food evaporator. Compressor is making a lot of noise due to leak. Would need evaporator and compressor. Customer does not want to repair. Collected for service.
Near Kent, OH 44240
Robert A.
Job Details: 10/23/2018
WASHER WHIRLPOOL WTW8500DC5 "Ran diognostics, good,ran test 51, good, started normal wash, unit filled and adj, ran spin, good, working as designed op test ok"
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 10/23/2018
HOOD WHIRLPOOL WVW53UC6FS1 "Ordering control. ; ordrng 1 W10895847 (cntrl-elec 176.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"