Near Olmsted Falls, OH 44138
Mac
Job Details: 01/04/2019
REFRIGERATOR GE TFX25PRYFWW Found drain was clogged. Used steamer to clear drain. All tested ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near North Ridgeville, OH 44039
Mac
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Evaporator fan has open winding. Replaced fan motor from truck stock. All tested ok.; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Westlake, OH 44145
Mac
Job Details: 01/04/2019
DISHWASHER MAYTAG MDB4949SDH2 Drain pump not receiving 120 vac. Control needs replaced. Paid service charge. Customer to advise.
Near North Olmsted, OH 44070
Mac
Job Details: 01/04/2019
DISHWASHER KITCHENAID KUDS35FXSS8 Unit is not pressurizing water enough to clean top rack of dishes. Sump motor would need replaced. Customer paid service charge and does not want repaired.
Near North Olmsted, OH 44070
Mac
Job Details: 01/04/2019
WASHER MAYTAG MVWC565FW1 Replaced capacitor and control. Ran calibration cycle. All tested ok.
Near Fairview Park, OH 44126
Mac
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 Unit is not receiving water. Found connections to inlet valve were disconnected. Reconnected inlet to connections. All tested ok.
Near Fairview Park, OH 44126
Mac
Job Details: 01/04/2019
REFRIGERATOR KITCHENAID KBLS19KTSS1 "Found air channel from freezer to fresh food compartment was frosted up, not allowing air flow. Used the steamer and warm water to clear the air channel. All tested ok."
Near Cleveland, OH 44135
Mac
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "Fan is not circulating air properly to the fresh food compartment. Also, found service bulletin on broken end cap of handle. Office to order end cap, fan blade, and evaporator motor.; ordrng 1 W10864207 (endcap-hdl) and 1 WP2163777 (blade-fan) and 1 WP23
Near Strongsville, OH 44136
Mac
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found unit is running properly. Changing wash cycles as designed. Advised customer to have inlet changed from cold to hot. Unit is not drying dishes properly though. Heating element is testing ok. Control is not sending voltage. Office to order control.;
Near Geneva, OH 44041
Arthur V
Job Details: 01/04/2019
RANGE WHIRLPOOL WFE745H0FH1 Cust did not receive erc.. she called in when she got the sensor. Customer to call us when erc arrives. ; saved tckt
Near Cleveland, OH 44110
Corey L.
Job Details: 01/04/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, confirmed found control failed no green led, outlet has 115v, unit needs new control ; ordrng 1 W11162438 (CNTRL)"
Near Geneva, OH 44041
Arthur V
Job Details: 01/04/2019
WASHER KENMORE 110.507201 Customer complaint that when washing a heavy load unit goes off balance and bangs the sides in spin With no clothing unit operating normally. Releveled washer and Cycled with large load Unit drained and spun out properly. Advised customer to not ove
Near Geneva Township, OH 44041
Arthur V
Job Details: 01/04/2019
WASHER WHIRLPOOL WFW85HEFC1 Upon arrival unit in a continuous drain mode. Let unit complete cycle. removed 1 rug getting 2 error codes f3e1. And f5e2. F5e2 is a door lock error but door is locking and unlocking properly. F3e1 stands for water level error and it is possible all the
Near Jefferson, OH 44047
Arthur V
Job Details: 01/04/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Found issue is with allen screws holding handle in place Tightened screws. Op test good
Near Geneva Township, OH 44041
Arthur V
Job Details: 01/04/2019
WASHER WHIRLPOOL LSQ8243HQ0 Found unit needs motor coupling. Replaced with truck stock part. Tested unit. Unit washed and spun out. G; used 1 285753A (COUPLING ) from stock
Near Madison, OH 44057
Arthur V
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found unit not defrosting —- put unit into diagnostics defrost heater never came on Needs main control and defrost sensor —— unit will have to be off and defrosted before we return. Shelving inside freezer is not coming out with the unit frozen up C
Near Painesville, OH 44077
Arthur V
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit not defrosting. Needs evap motor with harness ; ordrng 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan)
Near Euclid, OH 44143
Jeff M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRB119WFBB00 Relvl the unit and the freezer needs a new light switch it does not work 100%; ordrng 1 12002646 (light switch)
Near Cleveland, OH 44108
Jeff M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Steamed the unit and Installed new part unit op tested good
Near Euclid, OH 44119
Jeff M
Job Details: 01/04/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA The supports in the side of the cabinet came out one is broken I can glue them back that’s about it. The cabinets non-repairable and it does have some damage to it; ordrng 2 241993101 (support-crisper cv)s
Near Willowick, OH 44095
Jeff M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW Fridge was making a vibrating sound on start up. I explain to them as the compressor starts it vibrates machine is also sitting on a very unlevel floor that’s causing the cabinet to be shifted. Unit tested good all the sounds were normal
Near Painesville, OH 44077
Dan
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that door is not closing , confirmed, found left side door hinge not mounted properly, no damage, remounted door, op test good"
Near Mentor, OH 44060
Dan
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Customer complaint that unit is not cooling, confirmed, nothing is running, unit needs new control; ordrng 1 W11035839 (cntrl-elec)"
Near Chardon, OH 44024
Dan
Job Details: 01/04/2019
DISHWASHER GE PDWT480P00SS "Customer complaint that unit is not draining, confirmed, found knock out plugged still installed on garbage disposal, removed, op test good"
Near Lyndhurst, OH 44124
Dan
Job Details: 01/04/2019
DISHWASHER MAYTAG MDB7100AWW "Customer complaint that no water is entering unit, found water turned off to unit, found a hole in tub, unit needs new tub, tub is not available ; saved tckt"
Near Lyndhurst, OH 44124
Dan
Job Details: 01/04/2019
WASHER MAYTAG MHWE900VW00 "Customer complaint of f35 error code, ran diagnostics found f35(analog pressure sensor failure) error code, pressure hose and air trap are clear, unit needs new pressure switch, customer does not want repair at this time ; ordrng 1 WPW10249845 (switch
Near Cleveland, OH 44104
Corey L.
Job Details: 01/04/2019
WASHER KENMORE 110.32022 "Customer complaint washer won’t spin, confirmed, found lid latch broke, jumped latch, unit spins, unit needs new latch; ordrng 1 3949240 (LATCH 46.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44113
Corey L.
Job Details: 01/04/2019
WASHER MAYTAG MVWC360AW0 "Customer complaint washer won’t spin out cloths sometimes and sometimes starts filling again during spin, ran diagnostics found f7e1 basket speed fault, tach test passed, high spin test passed, ran calibration, suspension is worn, basket is sloppy, unit
Near Cleveland, OH 44135
Corey L.
Job Details: 01/04/2019
WASHER GE GTW680BSJWS "Customer complaint unit just making a noise and won’t start when plugged in, found unit in flood prevention mode, customer has 10 foot hose extended to kitchen sink, hose was full of water, advised the drain hose needs to be no lower than 39” referred cu
Near Cleveland, OH 44111
Corey L.
Job Details: 01/04/2019
FREEZER UPRIGHT GE FUF14SVDRWW "Customer complaint of cooling loss in freezer, unit was unplugged and room temp, plugged unit in, compressor and fans kicked on, waited 20 min for a frost pattern to develop, frost only accumulated the first few inches of evap, unit has a sealed system l
Near Lakewood, OH 44107
Corey L.
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL IUD8500BX1 "Customer complaint dishwasher is not cleaning, started normal cycle, unit filled and started motor started, looked under unit and found unit has a constant drip from sump assembly, drained unit and informed customer, unit needs new sump asm, four wheel a
Near Cleveland, OH 44115
Corey L.
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL KDTE704DSS0 "Customer complaint buttons are not working, confirmed, performed stuck key test, unit needs new user interface/panel, XXfound part covered through entitlement; ordrng 1 WPW10537425 (PANEL)"
Near Shaker Heights, OH 44122
Corey L.
Job Details: 01/04/2019
WASHER MAYTAG MVWB855DC2 "Customer complaint washer not spinning clothes all the way out, ran diagnostics found f0e3 overload, and f2e1 stuck key, found gear oil all over stator and rotor, unit needs gear case stator & rotor, advised customer average load size for this machine is
Near Orange, OH 44022
Corey L.
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new led control, op test good, customer is missing screws for hinge caps, also missing roller brackets and screws; ordrng 8 67006564 (SCREWS)s and 2 WP98165 (SCREWS)s and 1 WPW10515762 (ROLLER ASM RH) and 1 WRF767SDEM01 (ROLLER ASM LH )"
Near Strongsville, OH 44136
David R
Job Details: 01/04/2019
DRYER MAYTAG MGD8200FC1 "Condensation/water marks down middle under door. Seal has small hole in it. Catch assembly not latching all the way. Ordering seal, catch assembly with cover.; ordrng 1 W10272404 (cover) and 1 W11126230 (seal) and 1 WPW10208254 (catch ASSEMBLY )"
Near Avon, OH 44011
Gabriel P
Job Details: 01/04/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Found spark igniter a little far apart from valve,put it closer enough to make good contact re adjust settings it was in the-10 f then started hearing igniter clicking 4 to 5 times and not starting the valve and it will smell like gas ordering module spa
Near Avon, OH 44011
Gabriel P
Job Details: 01/04/2019
DRYER MAYTAG MEDB800VB0 Replace all rollers and pulley they were all bad dryer was squeaking opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/04/2019
WASHER WHIRLPOOL WFW75HEFW0 "Found error codes f3e1 ask to check hose sensor and connections,blow on the hose sensor it stop drain which is good I manually unlock door and calibration and auto test opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 01/04/2019
WASHER MAYTAG MVWB835DW3 "No error code found,reboot computer ran calibration and auto test ,and led test all pass opt test ok show customer the results of test"
Near Avon, OH 44011
Gabriel P
Job Details: 01/04/2019
WASHER WHIRLPOOL WTW7500GC0 Assembly valve housing is broken water leaks out. Of housing ordering ; ordrng 1 W11038222 (housing)
Near Amherst, OH 44001
Gabriel P
Job Details: 01/04/2019
RANGE MAYTAG MER8700DS1 Found heating element broken off some thing most of spill on it and over time it broke it of customer has 10 year warranty on the element we charging her for labor and service call ; ordrng 1 W10779716 (elmnt-bake)
Near Rocky River, OH 44116
Corina H
Job Details: 01/04/2019
DRYER MAYTAG DG312 "CC that there is a noise when it first starts up. Found the idler pulley is worn. Will need a new pulley. Called SM to order part. ; ordrng 1 WP6-3037050 (pulley 1689), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 01/04/2019
DRYER WHIRLPOOL CEM2745FQ0 Found pop in sb web customer did not had the keys to dryer machine and no coins for me to test it they want us to schedule them for me to come back on Tuesday ; schdld next appmnt for 1/8 TUE 12-5
Near Rocky River, OH 44116
Corina H
Job Details: 01/04/2019
WASHER MAYTAG MAH6500AWW CC that the unit is not draining the water all the way out. Ran a spin cycle with bath towels. Came out damp. Will need a control.
Near Avon Lake, OH 44012
Corina H
Job Details: 01/04/2019
WASHER MAYTAG MVWC565FW0 CC that the washer is loud. Found the nut to the cam fell off. Loctited the nut. Started a normal cycle and a drain and spin. Optest ok.
Near Avon Lake, OH 44012
Corina H
Job Details: 01/04/2019
DRYER WHIRLPOOL WED4800XQ4 "CC that the unit takes a long time to dry, checked the outside vent, barely an airflow. Will need to clean the vent going outside. Optest ok."
Near Avon Lake, OH 44012
Corina H
Job Details: 01/04/2019
REFRIGERATOR MAYTAG MFT2776DEM00 "CC that when making ice there is a loud grinding noise. Cycled the ice maker. When the unit fill the water valve is chattering. Will need a new valve. Called SM to order parts. ; ordrng 1 WPW10341329 (water valve assy 8822), used 1 SHIPPING (SHIPPING AND
Near Avon Lake, OH 44012
Corina H
Job Details: 01/04/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that the fix is not keeping temp. Ff 40 fz 40. The ff evap is not coated. Checked the fz evap partial frost pattern. Will need a new evap and compressor. Service pointerto replace the evap and compressor. Special project will cover everything. Called S
Near Avon Lake, OH 44012
Corina H
Job Details: 01/04/2019
MICROWAVE FRIGIDAIRE LFMV164QFA "CC that there is no power to the unit. Checked the outlet, good. Found the fuse on the power supply is open. Replaced the fuse from t/s. Ran unit several times. Optest ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Lakewood, OH 44107
Corina H
Job Details: 01/04/2019
RANGE KITCHENAID KGRK806PSS00 CC that the bake will ignite and turn off after 30 seconds. Turned bake on ignites and then turns off. Broiled stays on. Will need a new gas valve.
Near Brook Park, OH 44142
Paul P.
Job Details: 01/04/2019
DRYER MAYTAG MGDB725BW0 "Replaced ignitor, gas coils and control. Tested control and inputs, all working properly. Did not set down mitigation mat, dryer is in basement near floor drain."
Near Russell Township, OH 44022
Brian M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Recover refrigerant Installed listed parts Ran 28 inch vac for 15 min Refilled with 5.5 oz of r134aFrost pattern showed OP TEST OK Advised to let sit for at least 24-48 hours
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/04/2019
RANGE KITCHENAID KDRS505XSS01 "Cc knob does not workFound center burner valve seized, will not turn.Needs new valve ; ordrng 1 WPW10298678 (valve-brnr10822), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/04/2019
DRYER WHIRLPOOL WGD9400SW0 "Cc unit making humming sound and not turningFound unit drum does not turnSpun drum by hand, no resistance, checked for proper power to motor, good at 120v, checked motor start windings and run windings, both ohm good per tech sheet. Checked drum belt swi
Near Oakwood Village, OH 44146
Jason N
Job Details: 01/04/2019
WASHER AMANA NTW4516FW2 "Cc unit not starting or operating Found unit stuck in a drain cycle, reset, ran auto test and calibration Op test ok"
Near Walton Hills, OH 44146
Jason N
Job Details: 01/04/2019
WALL OVEN WHIRLPOOL WOD51EC7AS00 "Cc sound from unit, and moisture between lower oven glass.Customer stated that unit cooling fan may be louder then normal.Fan noise does not sound abnormal. Informed customer that the fan will be a bit noisy due to the fact it needs to cool entire wall o
Near Bedford, OH 44146
Jason N
Job Details: 01/04/2019
WASHER WHIRLPOOL LBR5133AW0 "Cc unit not workingCustomer said unit does not spin out and drain, and then it drains and overflows wash basin where drain hose is located. Ran wash cycle , let fill to sensed level, switched to drain and spin. Unit drained and spun normally. Wash basin
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL GU1100XTLB1 "Cc noise coming from unitRan wash cycle, ran normally for 5 minutes then wash motor/pump started grinding and no longer was pumping water.Unit needs wash motor and impeller/assemblyCustomer not repairing at this timeEstimate only"
Near Cleveland Heights, OH 44121
Jason N
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc not starting or operating after installChecked power at outlet, good power 126v, checked power at unit junction box, no power.Plugged unit in to upper receptacle on outlet, unit powered on.Lower receptacle has poor terminal tension, intermittent power
Near Bainbridge, OH 44023
Brian M
Job Details: 01/04/2019
REFRIGERATOR GE GSE22ETHBWW Cc of rattle and when you push on fridge it stops Could not duplicate noise All fans are on and running with out noise OP TEST OK
Near Bainbridge, OH 44023
Brian M
Job Details: 01/04/2019
RANGE WHIRLPOOL KDRS505XSS01 Installed harness and control Ran test bake OP TEST OK
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/04/2019
WASHER WHIRLPOOL WTW6200VW0 Cc of grinding noise Ran Auto test and manual test could not duplicate grinding noise OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc that unit is not washing Found wire on diverter loose Ran test cycle Both upper and Lower spray arms are functioning as they should OP TEST OK
Near Auburn Township, OH 44023
Brian M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 Customer emailing service@fredsappliance.com the POP info Cc that unit has dings and dents on door Customer was suppose to have doors ordered From AJ Matterson But she has not received anything. Advised to get ahold of AJ Matterson and follow up with Fred
Near Mentor, OH 44060
Jeff M
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDT720PADM2 The diverter motor can’t find home position. The unit needs a new DIVERTER MOTOR; ordrng 1 W10537869 (motor) and 1 WPW10082853 (CLIPS)
Near Russell Township, OH 44022
Robert A.
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 See bm pvr
Near Kent, OH 44240
Robert A.
Job Details: 01/04/2019
FREEZER MAYTAG MZF34X16DW00 "Found molex plugs in evap area burnt/shorting, would need heater harness fan harness, control and harness through cabinetCalled wptl rick. Non repairableCust to call cust relationsSr 77238310931-800-253-1301; saved tckt"
Near Kent, OH 44240
Robert A.
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL GU3100XTVB "Found 120vac at c/b, no response fron keys, needs control; ordrng 1 WPW10221913 (CONTROL)"
Near Ravenna, OH 44266
Robert A.
Job Details: 01/04/2019
WASHER MAYTAG MVWB835DW3 "Replaced valve, ran test 51, op test ok"
Near Mentor, OH 44060
Jeff M
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 The unit has frost Accumulating in the freezer needs a sensor kids a new fan blades customer had someone try to call the machine out with a hairdryer; ordrng 1 WP2163777 (FAN BLADES ) and 1 WPW10383615 (THERMISTER )
Near Mentor, OH 44060
Jeff M
Job Details: 01/04/2019
WASHER MAYTAG MVWX655DW1 The unit had a no fill long fill code I was unable to find the cause of the code everything tested good I gave the customer a rundown on how to use the machine
Near North Benton, OH 44449
Robert A.
Job Details: 01/04/2019
MICRO/OVENCOMBO MAYTAG MMW9730FZ02 "Installed light bulb, op test ok"
Near Olmsted Falls, OH 44138
Mac
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced console. Tested ok.
Near Broadview Heights, OH 44147
David R
Job Details: 01/04/2019
DRYER WHIRLPOOL WGD6600WL0 "Found thermal fuse open. Replaced, tested out. Op test ok.; used 1 WP3392519 (THERMAL FUSE 15.40) from stock"
Near LaGrange Township, OH 44050
David R
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker was stuck and would not cycle. Replaced with ice maker from t/s. Watch cycle and call for water. Op test ok.*****Customer to text/email proof of purchase.; used 1 W10884390 (ICE MAKER ASSY) from stock
Near South Euclid, OH 44121
Dan
Job Details: 01/04/2019
WASHER ESTATE TAWS700EQ2 "Customer complaint that unit is not draining, confirmed, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)"
Near Willowick, OH 44095
Dan
Job Details: 01/04/2019
DISHWASHER FRIGIDAIRE FGID2466QF5A "Customer complaint that upper rack falls out, confirmed, unit needs new upper rack tracks and wheels; ordrng 2 154597801 (slide)s and 8 154767502 (roller assembly)s"
Near Munson Township, OH 44024
Brian M
Job Details: 01/04/2019
WASHER MAYTAG MVWB835DW0 Cc of unit not always washing .. sensing properly RAn Auto Test found washplate to be overly loud Found debris underneath washplate Removed debris Ran Auto test again OP TEST OK Ran calibration Advised to use as normal could not duplicate a non working co
Near Munson Township, OH 44024
Brian M
Job Details: 01/04/2019
DISHWASHER GE PDT845SSJ0SS "Cc: leakingRan unit, found excessive suds in unitAlso found drain hose not looped properlyPut zip tie on drain to raise loop"
Near Cleveland, OH 44121
Corey L.
Job Details: 01/04/2019
DISHWASHER WHIRLPOOL WDF520PADM3 "Customer complaint dishwasher doesn’t clean well, found paper in drain screen, wash motor is clogged with debris, no cups filled during four cup test, unit needs sump asm, also two leds on the console are out; ordrng 1 W10837026 (SUMP ASM) and 1 WPW10733
Near Willoughby, OH 44094
Dan
Job Details: 01/04/2019
REFRIGERATOR AMANA ARB1914CW "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 70 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, appl
Near Nelson Township, OH 44231
Robert A.
Job Details: 01/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ff and frz 57deg, frist only by cap tube, comp pulling .5amp, tapped lowside, in 20”vac, added r134a, unit cooling, needs evap and comp; ordrng 1 W10507884 (COMP) and 1 W11256565 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Near South Euclid, OH 44118
Corina H
Job Details: 01/04/2019
MW-HOOD COMBO MAYTAG MMV4205BAS Used touch up paint for the cabinet. Heated a cup of water. Optest ok.
Near Concord Township, OH 44060
Dan
Job Details: 01/04/2019
RANGE WHIRLPOOL WFE525S0HZ0 "Customer complaint of loud noise, customer turned oven on, noise is normal sound, unit is operating as designed"
Near North Madison, OH 44057
Arthur V
Job Details: 01/04/2019
REFRIGERATOR MAYTAG M1TXEGMYW01 Customer inadvertently turned the ice maker on (lowered the bail arm) and that was the noise they were hearing
Near Brooklyn, OH 44144
Paul P.
Job Details: 01/04/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PP8A "Tested refrigerator, found a leak when the ice maker fills. Traced leak during testing to an internal leak, inside the body of the refrigerator. No way to physically repair this issue, unrepairable at this point. Customer shut off ice maker to prevent le
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/03/2019
RANGE GE PS960SL1SS Buttons dont work try to reset board it didn’t help all number are fade it out ordering control panel; ordrng 1 WB27X29241 (CONTROL PANEL)
Near Parma, OH 44130
Paul P.
Job Details: 01/03/2019
WASHER MAYTAG MVWB765FW2 "Tested washer, found crack at water valve hot water inlet, and water valve will run for awhile after shutoff. will need to replace water valve. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W11165546 (WATER VALVE)"
Near Highland Heights, OH 44143
Jason N
Job Details: 01/03/2019
WALL OVEN WHIRLPOOL KEBS209BBL01 Cc glass cracked on both up and lower while self cleaning Ordering inner door glass for both upper and lower oven doors ; ordrng 2 WPW10282960 (gasket-ovn)s and 2 WPW10335920 (frame-glas)s
Near South Euclid, OH 44121
Jason N
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not washingRan diagnostics, found error code 4-3 wash motor not runningProper power to motor, needs motor pump assemblyCustomer would like Friday appoint if possible, told her we can try, no guarentee; ordrng 1 W11025157 (pump&motor)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH31017HS "Cc does not heatCustomer said he emailed popDropped microwave from cabinet,removed coverChecked micro switches, capacitor and diode, all checked goodHigh volt transformer is receiving 121v on primary.Ordering high voltage transformer and magnetron.; ordr
Near Brecksville, OH 44141
Mac
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 Unit turns on by itself periodically. Already had control and console replaced but at separate times. This time I will replace them together. Office to order control and console.; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console)
Near Seven Hills, OH 44131
Mac
Job Details: 01/03/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Unit is receiving power. Control has burned relay and open fuse. Office to order control, appliance manager, and fuse.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec) and 1 W11188752 (fuse)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL WDF510PAYSA Took care the leak from door there was no damages in home found a gap from right leg so door was lap side so I adjust legs and put legs on plywood underneath dish ran 10 min test no leak opt test ok customer said normal button still not work and eco order
Near Avon, OH 44011
Gabriel P
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Ran icemaker test 57,58,59, the ice maker did not rotate to it home position also found icemaker error E2 lost position ordering ice maker customer will paid for service call only she will buy ice maker from amazon and she will pay us for labor $109"
Near Cleveland Heights, OH 44112
Corina H
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL PTB21BBGRQ CC that the fed is not keeping temp. For 42 fez 5. Found a gap at the top of the gasket. The gasket is torn. Will need a new gasket. The temp setting is on the coldest setting. Will need a temp control. Called SM to order parts. ; ordrng 1 61002085 (temp
Near Rocky River, OH 44116
Corina H
Job Details: 01/03/2019
DRYER MAYTAG MEDC700VW0 "CC that there is a squealing noise when starting the unit up. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Found the timer is not spinning correctly. Will need a timer. Called SM to order the part. ; ordrng 1 WP8566184 (timer 1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Temp was 2 degrees freezer and fresh food section 35 no sign of dripping or water leak customer said she was hearing sizzling noise I told her it could be the defrost elements when its on ; used 1 MILITARY (-10) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/03/2019
WASHER MAYTAG MVWC555DW1 "Hub strip not having good contact with agitator,found agitator loose and 80 cents of change underneath replace new from truck stock ,re calibrate and ran auto test opt test ok ; used 1 W10528947 (HUB) from stock"
Near Brooklyn, OH 44144
Paul P.
Job Details: 01/03/2019
WASHER WHIRLPOOL WTW4816FW2 "Tested washer, found F5E2 fault, lid lock testing out of ohms range. Replaced lid lock, ran ops test, working properly. Did not set down mitigation mat, washer is at distributor.; used 1 W10838613 (LATCH) from stock"