We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/21/2021
"Found water inside basket heird pump humming use shot vac to get water out took unit apart so I can get to pump found nothing blocking on filter took drain pump apart found kids wristband clear out put unit back together ran factory test pass it drain and complete cycle,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWQ
Near Strongsville, OH 44149
David R
Job Details: 10/20/2021
"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Painesville, OH 44077
Jason N
Job Details: 10/20/2021
"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 10/20/2021
Replaced ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/20/2021
Cc that unit is not filling. Unit is filling and working as should explained to customer that they will not get no more than about half a tub or less of water in a normal cycle they will need to use deep water wash or heavy duty cycles to get more water.Unit is working as designed. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F5HWS
Near Eastlake, OH 44095
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not cooling properly, temperature at 0 degrees, good frost pattern on evaporator , found evaporator drain tube clogged and ice build up blocking airflow vent, cleared out op test good"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/20/2021
CC that the lint screen does not go down. Confirmed. Adjusted the spring clip inside the housing. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bedford, OH 44146
Corina B
Job Details: 10/20/2021
"CC that the unit leaks, makes a noise. Ran diag F7E5 SHIFTER FAULT. Tested the agitate and spin no noises. Ran a calibration heard the noise. service pointer W11520474 to replace the main control. Will need a control; ordrng 1 W11498796 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Willowick, OH 44095
Dan H
Job Details: 10/20/2021
"Oven caught fire safety check recommended by fire department, found oven door seal torn, igniter wires are in good shape , igniter is working, unit needs new oven door seal, recommended customer clean oven before use , customer does not want repair ; ordrng 1 WPW10535778 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Seven Hills, OH 44131
Marie V
Job Details: 10/20/2021
Replaced control and defrosted evap. Replaced evaporator fan and thermistor. Op test okBrought core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Wellington, OH 44090
David R
Job Details: 10/20/2021
"Cc noise. Vibration coming back from compressor. Moved some lines, noise dampened. Also went over owners manual with humidity control. Unit good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUG24FRECX00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/20/2021
Found new door door bent and cracked took pic. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11431189 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/20/2021
"Cc: not cooling, not making iceFound temps in ff section at 48, freezer at 38. Found compressor is running. Fans are running. Found unit only has a partial frost pattern. Needs compressor, drier, and evaporator; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Deerfield, OH 44411
Brian M
Job Details: 10/20/2021
Cc door fell off Found left upper hinge weld to have come loose and pin popped out of door Removed and replaced hinge OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVFXWS10
Near Ravenna, OH 44266
Brian M
Job Details: 10/20/2021
Cc unit will not dispense water Pushed in filter Ran water until air cleared out OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Wickliffe, OH 44092
Dan H
Job Details: 10/20/2021
"Customer complaint that door is not closing, found hinges bent, unit needs new hinges; ordrng 1 WP8534854 (Hinge L) and 1 WP8534853 (Hinge R), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Chardon, OH 44024
Jason N
Job Details: 10/20/2021
"Cc unit door not sealing, light is out in freezer Found freezer door gasket coming out of bottom of door track, not snapping into place well. Used silicone to secure into door track. Freezer LED lamp is out, will need replaced. Ordering lamp, customer will install. ; ordrng 1 W11216993 (Lamp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/20/2021
Found temperature on 8 degrees customer has only vegetable bags on freezer no meat also press ice maker test button and it harvest and fill will water advise her to monitor opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/20/2021
Replaced suspect wiring inside unit. Cleared all lint and burnt material from inside. Ran dryer op test on high heat. Good tumble and flame. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, OH 44122
Corina B
Job Details: 10/20/2021
CC that the light is flickering in the freezer. Confirmed. Found the bulb loose. Tightened the bulb. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/20/2021
"Found unit not turning on check voltage going to control 122 also check voltage going to console 5 Vdc need console gave estimate customer will not fox ; ordrng 1 W10919546 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
Marie V
Job Details: 10/20/2021
"Cc that the unit is not working. Confirmed. Unit has 120V to control. Control led green lights is not flashing and UI has power button will not work on test. Unit will need UI and Control board. Cust will call back if she wants to continue ; ordrng 1 W11112656 (UI) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 10/20/2021
"Unit will need Ui, and also ordering control ; ordrng 1 W11460962 (Ui control) and 1 W11462458 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Angel
Job Details: 10/20/2021
Cc that unit was not cooling. Verified and found unit in garage also they had unplugged it and never turned the cooling on so compressor was off. Turned on for them explained to them why they were getting frost in the freezer before they moved it to the garage. Unit working as designed. Opt test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HB00
Near Strongsville, OH 44136
David R
Job Details: 10/20/2021
"Cc unit UI display freezes up intermittently, if scrolling will freeze up, not letting set time, will say open/close door multiple times. Turning off breaker resets but still happens. Went through diagnostics F6E0 lost communication error code. Called techline. Let know that switches were replaced a couple months ago. Went over to check voltages, harness and if everything looks good. UI could be the problem. Sending to office, part number is W11281220. Will need to order. Look at notes for reaching out for authorization ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Kent, OH 44240
Brian M
Job Details: 10/20/2021
Installed control and UI Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 10/20/2021
Evaporator was covered in frost steamed evap (35 mins steaming evap)replaced defrost heater place unit in a force defrost good heat on heater.opt test ok
We serviced a
TAPPAN RANGE
Model n/a
Near South Euclid, OH 44121
Jason N
Job Details: 10/20/2021
"Cc unit oven not workingUnit does not have a m/s tag anywhere I can see. Customer stated the oven barely gets warm. Ran bake test, ignitor glowing, but no gas flowing. Ignitor is weak, will needs replaced. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/20/2021
"Replaced the control, ice maker and fan. There was a Power outage. Could not test the unit. Brought core back for return. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Streetsboro, OH 44241
Brian M
Job Details: 10/20/2021
Installed deli drawer Unit did not come with new deli board Old board is not easily removable and got damaged trying to pry it out Customer calling Lowes to replace board
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Strongsville, OH 44136
David R
Job Details: 10/20/2021
"Cc same parts are making noise. Went over, checked, customer had dishes in to give weight. Pulling out rack still give a slight noise. Tracks are not working correctly. ; ordrng 1 W11259785 (Track left) and 1 W11259786 (Track right)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Maple Heights, OH 44137
Marie V
Job Details: 10/20/2021
"Cc that the oven does not works after a power outage. Confirmed unit sparks but you cant hear gas valve opening up, took back panel off and check for Voltage at the module spark, 125V. Started bake and check for power coming out of the board 0V. Unit will need new board.; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"
We serviced a
KENMORE RANGE
Model 790.71202701
Near Euclid, OH 44123
Dan H
Job Details: 10/20/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near North Ridgeville, OH 44039
Angel
Job Details: 10/20/2021
Cc that unit was not staying on or displays would turn on and just shut off. Verified and found neutral wire on back burnt spliced wire and put new wire on.Terminal block was fine did not have to be replaced.Tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090GW
Near Cleveland Heights, OH 44121
Joe O
Job Details: 10/20/2021
"Cc: leaking from bottomFound no signs of leaking under unit. Found signs of detergent or something leaking down the front of unit. Ran test cycle. Found unit leaking from dispenser. Needs dispenserCustomer does not want to repair at this time; ordrng 1 W10580651 (plate) and 1 W10580618 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44128
Jason N
Job Details: 10/20/2021
"Cc unit light flashing, nothing workingRan diagnostics, found codes f5e2 for lid lock fault and f5e1 for lid switch fault. Replaced lid lock using truck stock part. Ran auto test, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Streetsboro, OH 44241
Brian M
Job Details: 10/20/2021
"Cc unit not getting water after disposal was installed Looked under sink found valve leaking went to move valve and knob fell right off Advised customer to get plumber, helped customer find hot water shutoff... had to shut water off at hot water tank Also inspected disposal, found disposal dishwasher drain plug not removed, removed plug"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
David R
Job Details: 10/20/2021
Found thermostat connections were not hooked up. Corrected. Ran diagnostics. Unit is good. And heater is working. Customer Im process of fixing pipes for slow draining. Unit is good as of today.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
David R
Job Details: 10/20/2021
"Cc unit not agitating. Found actuator error, cleared. Replaced from t/s. Ran diagnostics and calibration. Good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42FMX01
Near Avon, OH 44011
Angel
Job Details: 10/20/2021
"Cc that unit is not cooling. Took temperatures and freezer was at 72* and ff section at 73*. Fan was running in freezer and evaporator had no frost pattern. Verified compressor turns on and off. Will need compressor, heat exchanger, evaporator, uv drier, heater, inverter board, and tube kit. Customer will think about it do not order parts just an estimate. If customer decides to fix unit will need to look up for heat exchanger, ordrng 1 W10841139 (Compressor) and 1 WP2306093 (Evaporator) and 1 WP2316878 (Heater) and 1 Wpw10143759 (Uv drier filter) and 1 W10629033 (Inverter box) and 1 876765 (Tube kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon, OH 44011
Angel
Job Details: 10/20/2021
"Cc that unit sounds loud when spinning. Spinned unit by hand and could hear the gear case grinding. Will need gear case, cam and belt. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44106
Joe O
Job Details: 10/20/2021
"Cc: door sticking open, freezer door opening when ff door is closedFound freezer door miss aligned. Adjusted freezer door. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/20/2021
Cc unit not functioning Found UI to light up and then shut off Tested voltage going to control but no voltage going out Needs UI and control Office to schedule parts not in stock ; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/20/2021
"CC that the clothes are not coming out clean and spots on the clothes. Ran diag No error codes. Took pictures of the full bedding that has spots on it. Ran an agitate and spin, good. Called t/l user care.started a deep fill with the bedding, bedding just sat there no getting washed. Advised cust to take the bedding to the laundromat. Opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Cleveland, OH 44106
Joe O
Job Details: 10/20/2021
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44128
Jason N
Job Details: 10/20/2021
"Cc unit not filling with cold water Ran diagnostics, found code f8e1 for low/no fill. Ran manual water fill test, found hot and cold hoses reversed, and no cold water coming in. Corrected water hose installation, found shut off valve on wall closed for cold water source, opened valve. Re ran fill test, water in to unit checks good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44111
Manny
Job Details: 10/20/2021
"Replaced ice chute and steamed ice container, dispensed about 2 cups of ice customer stated that one of the handles was loose and ask if I could tied it for him, tied handle screws opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Manny
Job Details: 10/20/2021
"Cc unit is getting condensation in between both doors, unit right gasket seems not to be making contact with mullion, steamed gasket door is sealing, customer stated that the ice container gets frozen over underneath. Found ice chute not sealing, customer want to order and replace the ice chute.; ordrng 1 W11204892 (Ice chute), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Shaker Heights, OH 44122
Manny
Job Details: 10/20/2021
"Cc unit keeps on washing, set unit to diagnostics cycle no error codes and unit completed diagnostics cycle with no issues, can duplicate issue and cant stay until a full wash cycle is completed advise customer to monitor the unit and if issue happens against try and record it and give us a call back. Unit is working as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Streetsboro, OH 44241
Brian M
Job Details: 10/20/2021
Customer showed pop Cc unit does not run properly Found fan relay just clicking Fan will not run Need control and panel ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (panl-cntrl)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Independence, OH 44131
David R
Job Details: 10/20/2021
"Cc unit is making vibration loud noise. No error codes. Ran a drain/spin cycle empty. Heard noise, found vibration coming from dryers vent next to washer. The vibration of the washer on the floor is making the vent vibrate on dryer. Moved dryer. Noise stopped. Ran with a load of towels in to also verify. Washer good, no noise. Also recommended anti vibration pads for unit. Good, op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Avon, OH 44011
Angel
Job Details: 10/20/2021
Cc that unit is not washing dishes. Ran diagnostics and found error code f4e3 wash motor. Ran test and wash pump is not running. Will need wash pump ordering part.; ordrng 1 W11084657 (Wash motor)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/20/2021
"Cc unit codes f5e3, not working Ran diagnostics, found codes f5e3 for lid will not unlock, f5e2 for lid will not lock or lock failure, and f0e2 for oversuds. Replaced lid lock using customer supplied part. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Mayfield, OH 44143
Joe O
Job Details: 10/20/2021
Installed sump and control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Maple Heights, OH 44137
Manny
Job Details: 10/20/2021
"Cc unit freezer door not sealing and frosting over, found door gasket not making contact with mullion tried expanding with heat gasket is closer but still has gaps, unit will need freezer gasket replaced.; ordrng 1 W11371693 (Door gasket)"
We serviced a
KENMORE RANGE
Model 790.94112401
Near Middleburg Heights, OH 44130
David R
Job Details: 10/20/2021
"Cc unit not heating. Found element is good, tested voltage coming from control only getting 63v AC. Correct power coming from outlet. Will need new control. Gave estimate to customer, customer paid SVC. Do not order parts. ; ordrng 1 316557106 (Control) and 1 316419134 (Overlay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Avon, OH 44011
Angel
Job Details: 10/20/2021
Cc that unit was not operating correctly and that it wouldnt cancel. Verified and unit is canceling they were just not holding the cancel button long enough for it to cancel. Tested unit for them unit working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Parma, OH 44130
Gabriel P
Job Details: 10/20/2021
"Replace motor,blower and housing opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX03
Near Lakewood, OH 44107
Marie V
Job Details: 10/20/2021
"Cc that the unit is not working. Confirmed , took temps 60* on both sides. UI is not working. Tried to turned back on and it shuts off by itself. Took panel off and check incoming power. Heroes from 12VDC to 8 and comes back up and drops down. Unit will need main control. Control is not longer available."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beachwood, OH 44122
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not turning on, control is receiving 120vac , diagnostic led on control says control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f7e9(locked rotor ), f7e4(basket reengagement failure ), f0e7(load detected during clean washer cycle ), and f1e2(motor drive module over voltage) error codes, unit is not spinning, slider will not lock rotor into spin, unit needs new gearcase, slider and clutch, part is out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Gabriel P
Job Details: 10/20/2021
"Found two gaps 1 left top corner and left corner steam also steam ice inside explain customer of what are the causes of this issue,opt test ok calling whirlpool to document"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Mayfield Heights, OH 44143
Dan H
Job Details: 10/20/2021
"Customer complaint that oven is not heating, started bake for 350 degrees, bake burner lit up, oven only heated to 240 degrees before burner shut off, burner lit back up on its own but unit is only maintaining about 250 degrees, unit needs new control and oven temperature sensor ; ordrng 1 W11317839 (Cntrl) and 1 W10833885 (Ots)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Fairview Park, OH 44126
Marie V
Job Details: 10/20/2021
"Cc dispenser does not work and ice maker, and everything is freezing in fresh food section. Confirmed took temps 33* fresh food section and -3 on freezer. Water line is frozen. Will need to be defrosted for it to make ice and dispense. Also found SP about food freezing in top shelf on fresh food section. Unit will need new diffuser and thermistor. Cust paid parts and Sc. Office will contact ; ordrng 1 W10572852 (Diffuser) and 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF22D4XAW01
Near Cleveland, OH 44144
Gabriel P
Job Details: 10/20/2021
"Replace light,opt test ok"
We serviced a
FRIGIDAIRE FREEZER CHEST
Model FFC0723DW8
Near Mentor, OH 44060
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not cooling, unit unplugged, plugged unit in, compressor started, unit is not cooling, evaporator has a leak, evaporator cannot be replaced"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV0
Near Fairview Park, OH 44126
Marie V
Job Details: 10/20/2021
"Replaced door. Did not needed control. Retuning control (core) . Tested unit after replaced door, is heating. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brooklyn, OH 44144
Gabriel P
Job Details: 10/20/2021
"Replace icemaker,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is leaking, found lower door seal warped, installed new lower door sealing, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Westlake, OH 44145
Gabriel P
Job Details: 10/20/2021
Found defective shifter replace from t/s opt test ok ; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Avon Lake, OH 44012
Angel
Job Details: 10/20/2021
"Replaced rollers, washers, and pulley. Tested unit opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Berea, OH 44017
David R
Job Details: 10/20/2021
Cc unit not making ice. Went through tech sheet and found that icemaker was turned off. Button for on and off opposite in way they appear to be operated. Let customer know. Went through icemaker test. Filled and called for water. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB00
Near Aurora, OH 44202
Brian M
Job Details: 10/20/2021
Cc unit leaking Found drain tube clogged Cleared clog OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Seven Hills, OH 44131
Corina B
Job Details: 10/20/2021
Replaced the lid. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44120
Manny
Job Details: 10/20/2021
"Cc unit just makes a humming noise, unit is stuck in a drain cycle, tub was full of water, had to vacuum all water (35 mins to clear all water)to verify that there is no obstructions in drain pump, pump is clear, customer has an extension hose connected to drain hose found kinked on extension hose, unit is draining advise customer customer to replace extension hose with one that is not flexible to avoid kinks."
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Mentor, OH 44060
Joe O
Job Details: 10/20/2021
"Installed ff evap fan. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/20/2021
"Cc unit door needs replaced due to damage. Installed RH ff door using customer supplied part. Customer also states the unit is noisy. Ran manual functionality tests, fans, damper and compressor sounds are normal for the unit. Unit is working as designed. Customer satisfied with appearance. Op test good."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Mentor, OH 44060
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not starting, started normal wash cycle, start button started flashing and beeping, ran diagnostics unable to run any tests unit thinks door is open, unit needs new door latch, customer does not want repair at this time; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 10/20/2021
Replace ice chute motor
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/20/2021
Cc that unit is not agitating. Confirmed shifter is out of place will need to replace shifter with the old style. Used shifter from truck stock installed ran calibration and auto test passed unit working as designed. Recommended customer that a full load is 6 to 8 regular bath towels and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/20/2021
Cc of noise found noise coming from diffuser motor Grinding squeaking noise coming from diffuser Needs diffuser ; ordrng 1 WPW10479155 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/20/2021
The one hinge was not received. Office to re order; ordrng 1 W11551369 (Hinge)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland, OH 44105
Manny
Job Details: 10/20/2021
"Cc unit not drying, Che for incoming power and missing L2 customer has a fuse box and the fuse is open. House is a duplex and theres another 240V outlet, tested the unit on the outlet and good heat and good operation, customer will need to replace the fuse for proper drying, advise customer to replace fuses and if she still experiencing issues with the unit to give us a call and we can take another look. As of now unit is working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Mentor, OH 44060
Joe O
Job Details: 10/20/2021
Cc: frostingFound gasket not seated properly. Re seated gasket. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Strongsville, OH 44149
Marie V
Job Details: 10/20/2021
Cc that the display is distorted . Confirmed replace control and panel. Tested unit with a cup with water to make sure is working good. Op test okNo core for ret
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 10/18/2021
Installed door and console and handle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331FDDW00
Near Lorain, OH 44052
Angel
Job Details: 10/18/2021
Replaced switch and led light in ff section tested operating no good lights are still dimmed from what customer explains. Looked in freezer and found that the freezer light is out causing the ff section ones to go dim. Will need to order freezer led. Ordering part.; ordrng 2 WPW10515057 (Led light)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Beachwood, OH 44122
David R
Job Details: 10/18/2021
Replaced both FZ fan and FZ gasket. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 10/18/2021
Found ice buildup on evap also force defrost for-heater pass harness good but thermistor was out of range replace from t/s opt test ok ; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWB3
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/18/2021
"Replace control ,fuse,user interface and control opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/18/2021
"CC that the unit does not start. Confirmed. F4E4 L2 Line Voltage Error f2e1 stuck key. Checked the fuses, found the thermal fuse open. Replaced the fuse from t/s. Found the lint screen blocked from fabric softener build up. Advised cust to clean the lint screen with water. Opt test ok ; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXLQ02
Near Avon Lake, OH 44012
Angel
Job Details: 10/18/2021
"Cc that unit is not dispensing ice. Confirmed you press paddle and the motor is not running. Removed motor tested motor and when pressing the paddle it is receiving 120vac but not running will need the ice dispenser motor. Gave estimate to customer she said she would think about it and she decides to fix unit she would call us back. Opt test ok.; ordrng 1 W11170227 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE OTR MICROWAVE
Model JVM1660BB004
Near Solon, OH 44139
Manny
Job Details: 10/18/2021
"Cc unit not heating has power. Verify unit is not heating by placing Glass with water for 1 min, not heat, found burned out terminal at magnetron and open magnetron thermostat. Customer will not proceed with the repair.; ordrng 1 WB49X10226 (Magnetron) and 1 WB27X10166 (Magnetron thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ACD2234HRB
Near Chardon, OH 44024
Joe O
Job Details: 10/18/2021
"Cc: not coolingFound temps in both compartments at 68 degrees. Found no frost pattern, compressor pulling .7 amps. Compressor chattering. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 10/18/2021
"Cc: off balance, walkingSuspension checked good. Found no stored error codes. Ran test cycle. Unit very well balanced. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/18/2021
Installed wash motor assembly. Ran diagnostics cycle. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Aurora, OH 44202
Brian M
Job Details: 10/18/2021
"Cc unit will not power on F6e2 f6e3 miscommunication error Needs UI and control ; ordrng 1 W10914560 (console) and 1 W10812424 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon Lake, OH 44012
Angel
Job Details: 10/18/2021
Cc that door was hard to open. Confirmed door rails had some frost. Cleaned of rails and removed seal to look at reinstalled seal and steam out so it can expand more added some Vaseline as well. Unit us sealing properly and no gaps anywhere. Explained to customer how to open and close these types off doors because of the wheels on the rail can jump a teeth or two if opened from the side instead of the middle of door. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Seven Hills, OH 44131
David R
Job Details: 10/18/2021
"Cc unit buttons will not allow to start or stop, will have to unplug unit. Checked door switch, good. Opened up panel and saw ribbon cable starting to turn colors. Did nationwide search for part 33002896, discontinued. Customer paid SVC ."
We serviced a
MAYTAG WASHER
Model LAT9457AAM
Near Brecksville, OH 44141
David R
Job Details: 10/18/2021
"Cc unit vibration or shaking around. Took off front panel, found damper pads worn and torn away. Could see traces of grease from transmission. Tested spin out, loud noise, squeaking. Seals wearing down causing leak. Gave estimate, customer paid SVC only, do not order parts. ; ordrng 1 6-2097750 (Transmission) and 1 203956 (Pads) and 1 12112425 (Belt kit), used 1 SHIPPING (shipping and handling) from stock"