We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 09/01/2023
"Replaced gear case, slider, clutch, control board and ui tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near North Olmsted, OH 44070
Marie V
Job Details: 09/01/2023
Ice bin full of ice. Replaced water valve. Tested it. No leaks. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kipton, OH 44049
David R
Job Details: 09/01/2023
"Cc after storms experienced, unit stayed lock and would not left her open lid. Found latch Error. Cleared. Replaced latch from t/s. Tested. Locking correctly. Diagnostics and Calibration. Good. Ran a normal cycle to test. Good. Op Test Ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Beachwood, OH 44122
Bill
Job Details: 09/01/2023
"Changed Ui, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chardon, OH 44024
Joe O
Job Details: 08/31/2023
Installed evap cover. Lights came back on. Customer pointed out ripped door gasket. Needs gasket; ordrng 1 W10917313 (gasket-dor)
We serviced a
AMANA DRYER
Model LGA30AW
Near Hiram, OH 44234
Brian M
Job Details: 08/31/2023
Cc of long dry timesCould not duplicate a heating issue Unit is old but everything seems to be functioning properly Advised on vent
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Parma, OH 44134
Bill
Job Details: 08/31/2023
"Cc error code f7e1 and f7e6, confirmed cc. Found cap leaking oil, changed cap and actuator. Ran factory calibration, and diagnostics auto test. Opt test good. Glass in lid fell out, ordered new lid follow up 9/7; ordrng 1 W11404468 (Lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, OH 44145
Bill
Job Details: 08/31/2023
"Cc freezer door hard to open and close, confirmed cc. Found the gears where missing a couple of teeth, and the rail was missing a tooth at the back so when you pull open the freezer door it would get out of line and bind up. Gave estimate for repairs; ordrng 2 12002497 (Gear)s and 1 WPW10284685 (Bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Beachwood, OH 44122
Jason N
Job Details: 08/31/2023
"Cc unit not drying dishes and tub is wetRan diagnostics, no codes stored. Ran test cycle, heater turned on at the end. Customer is not using rinse aid, doesnt remember last time she used it. Called wp techline, Rob, advise use rinse aid, hi temp wash option, and plastics will not be dry at the end of the cycle, including the tub. Unit is working as designed, documentation only."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lorain, OH 44052
Angel
Job Details: 08/31/2023
"Cc that washer will not start and unit was in a flood with about 2 feet of water. Unit will need control board, drive motor, actuator, cam, belt and gear case"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Avon Lake, OH 44012
Marie V
Job Details: 08/31/2023
"Cc that the unit is not making ice enough. Confirmed looks like it did 3 batches in over 12 hours. Took temps freezer is at 10*. Looked evaporator has, half way frost. Gave estimate on filter drier to find leak, cust will not fix.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pepper Pike, OH 44124
Jason N
Job Details: 08/31/2023
"Cc unit vibrating/shaking during spin Customer stated unit is shaking and moving during spin cycle. Customer had tried to adjust leveling legs and and shims. Found unit not stable, leveling feet not sitting flush on floor. Adjusted leveling feet to stabilize unit. Unit is leveled. Ran diagnostics, no codes stored. Ran test cycle, all functions passed, no abnormal vibration. Advised customer on load size and distribution."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Chesterland, OH 44026
Joe O
Job Details: 08/31/2023
Cc: shelf prong brokenFound shelf support broken. Needs support; ordrng 1 WP13062602 (support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB07
Near Mantua, OH 44255
Brian M
Job Details: 08/31/2023
Cc unit making noise Found fan housing vibrating
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS00
Near Rocky River, OH 44116
Marie V
Job Details: 08/31/2023
"Cc that the unit has an error code and the that temperature was not correct. Tested oven is working properly. But latch is not. Will need new. Cust will continue.; ordrng 1 WP9760889 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44113
Jason N
Job Details: 08/31/2023
Cleared ice from evaporator. Installed harness and drip tray. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Diamond, OH 44412
Brian M
Job Details: 08/31/2023
Cc unit not filling up properly Found valves functioning Ran fill test found unit to be not filling up to proper level Removed pressure hose and blew in it small obstruction cleared Re ran fill test OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near Rocky River, OH 44116
Bill
Job Details: 08/31/2023
"Cc light will not come on, confirmed cc. Hood lamp wont come on, changed bulb and socket still nothing. Ordered main board, scheduled follow up for 9/7; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Columbia Station, OH 44028
David R
Job Details: 08/31/2023
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 1.98oz r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Avon Lake, OH 44012
Angel
Job Details: 08/31/2023
"Cc that unit was leaking through bottom of freezer door. Confirmed cc, found drain tube clogged up and door not closing cleaned out drain tube and cleared out all ice and made sure door was closing properly opt test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/31/2023
Installed valve OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44149
David R
Job Details: 08/31/2023
"Cc questions about starting unit. Customer was holding start button too long, wont recognize. Wait till lights hit Done then let go of start button. Unit started and working correctly. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 08/31/2023
"Cc that gasket on right hand ff section door is ripped. Confirmed cc, will need gasket replaced but they sent freezer gasket instead of ff section gasket ordering part.; ordrng 1 W10830046 (Seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Brian M
Job Details: 08/31/2023
Cc unit wasnt functioning but now is Unit is functioning properly and running normally at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44111
Marie V
Job Details: 08/31/2023
"Cc that the unit has moisture o the door. Confirmed, explain to turn moisture control to avoid moisture on door. Sealed holes from water line at the back of unit. Op test ok no damage at the frame."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aurora, OH 44202
Brian M
Job Details: 08/31/2023
Installed sump OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Strongsville, OH 44149
David R
Job Details: 08/31/2023
"Replaced control, heater and thermistor. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Avon Lake, OH 44012
Angel
Job Details: 08/31/2023
"Cc that unit was squealing loudly. Confirmed cc, unit will need idler pulley, used repair kit from truck installed rollers, idler pulley and belt tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Cleveland, OH 44102
Jason N
Job Details: 08/31/2023
"Cc broken outer door glass. Replaced the door glass using customer supplied pre Id part. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lakewood, OH 44107
Marie V
Job Details: 08/31/2023
"Cc that unit is not staring. Confirmed, verify door switch is good. Incoming power , thermal fuse as well . Found timer knob stripped amd timer will need to be replaced as well. As is damaged.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"
We serviced a
GE RANGE
Model JBP23DR2WW
Near Lakewood, OH 44107
Marie V
Job Details: 08/31/2023
"Cc that the oven is not working. Confirmed, found heating element open. Will need new; ordrng 1 WB44X45494 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 08/31/2023
Replaced right door Gasket. Heated up. Good. Op Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near North Olmsted, OH 44070
Angel
Job Details: 08/31/2023
Cc that ceiling lights in ff section were dimmed. Confirmed replaced ceiling modules opt test good.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Oakwood Village, OH 44146
Brian M
Job Details: 08/31/2023
Cc unit not sensing Needs slider Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/31/2023
Cc still no iceRemoved line and found that water is coming in but with no pressureLow flow caused fill tube to freeze over Cleaned tube shut off Ice maker Needs plumber still
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, OH 44144
Marie V
Job Details: 08/31/2023
Replaced latch. Unit stared but stopped. Showing error code f7e5. Replaced shifter from T/S. Started cycle showed cust. Op test ok; used 1 W11481722 (actuator) from stock
We serviced a
GE WALL OVEN
Model JK3500SF3SS
Near Novelty, OH 44072
Brian M
Job Details: 08/31/2023
"Cc of f97 error Found service bulletin for sensor boards Ran diagnostics found no stored errors Ran test bake on upper and lower no issues present, Following tech sheet its advising that it may be the control.; ordrng 2 WB27X28659 (board sensor)s and 1 WB27X25350 (Control), used 2 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Westlake, OH 44145
Angel
Job Details: 08/31/2023
"Cc that unit is not agitating. Confirmed cc, looked underneath and cam is damaged but gear case is leaking as well unit will need gear case, cam, belt and actuator.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, OH 44107
Bill
Job Details: 08/31/2023
"Cc leaking out of front sometimes, confirmed cc. Felt the insulation at bottom found it wet, checked gasket gasket good. Removed washer arm, found it to be separating near the center on three of the four sided. Ordered new washer arm. Customer will install when part arrives.; ordrng 1 W10837249 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44118
Bill
Job Details: 08/31/2023
"Changed pump, cleared codes, checked pressure hose. Tested opt test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Shaker Heights, OH 44118
Bill
Job Details: 08/31/2023
"Cc dryer not working, confirmed cc. Found timer knob stripped out. Ordered new timer; ordrng 1 W11566736 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Walton Hills, OH 44146
Bill
Job Details: 08/31/2023
"Changed ice maker and control board, opt tested good."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Conneaut, OH 44030
Dan H
Job Details: 08/31/2023
"Installed new control, op test good"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Cleveland, OH 44135
Corina B
Job Details: 08/31/2023
"CC that the unit was in a flood about 3-4 of water. Confirmed. Will not start. Checked underneath water is still coming out, will need a control, drain pump, harness, motor and inverter board. Cust does not want to repair ; ordrng 1 WH22X35837 (Inverter) and 1 WH03X29524 (Motor) and 1 WH11X29539 (Drain pump) and 1 WH22X36638 (Control) and 1 WH08X29513 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVK00
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2023
"Customer complaint that unit is not dispensing ice, auger motor is working, found large frost build up blocking ice chute, unit needs new ice chute door; ordrng 1 WP2305258 (Ice chute door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willowick, OH 44095
Dan H
Job Details: 08/31/2023
"Customer complaint that unit just stopped running, unit flashing f9e1(long drain error code, found harness to drain pump broken, repaired harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cleveland, OH 44130
Manny
Job Details: 08/31/2023
"Cc auger motor humming and not dispense, verified and impeller stripped ordering impeller ; ordrng 1 WP63052-2 (impeller)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS8
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/31/2023
"Cc: fan noiseFound lower blower fan excessively loud. Needs lower blower fanAdvised its best to replace both blowers at the same time, but upper blower is discontinuedCustomer does not want to repair at this time ; ordrng 1 WPW10016550 (blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Parma Heights, OH 44130
Manny
Job Details: 08/31/2023
"Cc unit not draining, remove drain catch and full of hair and debris, cleaned out and ran test and opt test ok advise customer thats this is going to happen again due to the amount of fur they had in the drain catch and the amount thats inside the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFS00
Near Mayfield, OH 44143
Joe O
Job Details: 08/31/2023
"Cc: filter stuck, leaking under deli drawerFound filter missing cap. Found unit drain tube plugged. Needs drain tube, drain cleared and filter cap; ordrng 1 W11252097 (extension) and 1 W10813884 (cap-filter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Warrensville Heights, OH 44122
Manny
Job Details: 08/31/2023
"Reordering fan, took for return ; ordrng 1 W11024089 (motor-evap)"
We serviced a
GE RANGE
Model JGBS66DEK5WW
Near South Euclid, OH 44121
Joe O
Job Details: 08/31/2023
"Cc: igniter continues to clickFound igniter switches closed. Needs switch harness; ordrng 1 WB18X31213 (harness switches), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOT POINT WASHER
Model HTWP1200D0WW
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/31/2023
"Customer complaint that unit is leaking, confirmed, found water leaking through shaft assembly, unit needs new tube and shaft assembly, customer does not want repair ; ordrng 1 WH38X10019 (Shaft assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2023
"Customer complaint of knocking noise, found filter screen not mounted properly, corrected, started normal wash cycle, unit filled and began washing, heard the tiniest slight thump noise coming from sump assembly, unit needs new sump assembly ; ordrng 1 W11460946 (Sump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/31/2023
"Cc: frosting in freezerFound plate behind drawer, not allowing door to close. Removed plate. Door closing. Op test ok"
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 61 degrees, fans are running, compressor is not running, connected inverter compressor started, compressor started, unit needs new inverter board ; ordrng 1 WR87X29409 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Madison, OH 44057
Dan H
Job Details: 08/31/2023
"Customer complaint that unit is not making ice, ran ice maker diagnostics found e5(ice maker thermistor is bad) error code, unit needs new ice maker, part is out of stock; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS05
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/31/2023
"Cc: ff door not closing properlyFound door cams worn. Needs upper and lower door cam; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2750TD0
Near Madison, OH 44057
Dan H
Job Details: 08/31/2023
"Customer complaint that fresh food section was not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 4 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near Cleveland Heights, OH 44121
Joe O
Job Details: 08/31/2023
Cc: leakingReplaced valve. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Cleveland, OH 44135
Marie V
Job Details: 08/31/2023
"Cc that the unit is not making ice. Confirmed, found unit did not had the seal for the ice bin. Installed, cust had the part. Also found ice maker had some frost and ice was stuck. Replaced ice maker it cycled. After cleaning condenser, verify ice maker. Stared making ice. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS20
Near Novelty, OH 44072
Brian M
Job Details: 08/31/2023
Installed ui Found control not the issue
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, OH 44060
Joe O
Job Details: 08/31/2023
"Cc: not spinningFound error codes f7e1(basket speed fault) f2e1(stuck key). Ran manual spin. Motor just humming. Found gear case seized. Needs gear caseCustomer does not want to repair at this time ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Dan H
Job Details: 08/31/2023
"Customer complaint that unit skips right to done, confirmed, found capacitor shorted, installed new capacitor , op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM8
Near Avon, OH 44011
Angel
Job Details: 08/31/2023
Cc that unit would not make ice. Confirmed ice maker would not cycle even after trying to jump it. Gave customer estimate fir new ice maker replaced it tested to make sure it would cycle and fill opt test good.; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 08/31/2023
"Cc unit no ice no water, now no display on UI. SxS. Found wires broken at bottom of door. Unit is still cooling. Will need new door. Customer not going ahead with repair.; ordrng 1 LW11202405 (Left door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Manny
Job Details: 08/31/2023
"Replaced ice door, hinge no needed adjusted closer door closing properly and opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near South Euclid, OH 44121
Manny
Job Details: 08/31/2023
"Replaced parts ordered, ran test good heat, opt test ok"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Cleveland, OH 44104
Manny
Job Details: 08/31/2023
"Cc unit just humming, verified and unit stuck in drain cycle , cleared and ran test cycle and opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Manny
Job Details: 08/31/2023
"Cc unit not cooling, verified and frost on the freezer, cleared ice and Checked components, all pass, most likely door was left open, advise customer to make sure door is closed all the way, opt test ok"
We serviced a
MAYTAG DRYER
Model med7230hc3
Near Lakewood, OH 44107
Manny
Job Details: 08/31/2023
"Cc unit making noise, verified and noise is normal, did a quick check of the unit to make sure everything is okay and unit has a pvc vent, advise customer to replace vent with semi rigid as the one she has is a fire hazard. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/31/2023
"CC that the unit is not heating. Confirmed. Checked the power, found the neutral with the ground wire (4 prong outlet). Re wired the cord. Checked the fuses good. There is no vent on the back of the dryer. Advised Cust to install a semi rigid vent. Tested started heating. Opt test ok. Brought parts back for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gc5shaxvs01
Near Maple Heights, OH 44137
Corina B
Job Details: 08/31/2023
"CC that there is water leaking. Confirmed. Cust moved the refrigerator. Found the water leaking from the filter housing. Plastic waster is bent in half. Advised Cust to replace the plastic waterline with a braided flex line, copper or pex. Will need a new housing. ; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Maple Heights, OH 44137
Corina B
Job Details: 08/31/2023
CC that the unit is not cooling and the crisper shelf broke. Confirmed. Can here the start relay clicking. Replaced the start relay from t/s. Checked the compressor 1 amp when running Opt test ok. ; used 1 8201786 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Maple Heights, OH 44137
Corina B
Job Details: 08/31/2023
CC that the ff is not cooling. Confirmed. Found the freezer over packed with food. The gasket on the top of the refrigerator is off and the evaporator fan is hitting ice. Steamed out the evaporator. Advised Cust to not over pack the freezer. Used silicone to put the gasket back in place. Opt test ok.
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536WB04
Near Bratenahl, OH 44108
Jason N
Job Details: 08/31/2023
"Cc unit rear burner not working. Before diagnosis, noticed chip on right side of glass top and possible stress crack on left side of glass. Advised customer of possible glass breakage if I was to do a full diagnosis to determine cause of burner failure. Advised customer glass would need to be replaced in this event, customer said ok to continue. During removal of unit from countertop and glass top, 2 cracks did form on both sides. Checked burner coil resistance, good at 70.1 ohms, unit will need center right infinite switch replaced and glass cooktop; ordrng 1 W10162422 (Glass assy black) and 1 WPW10215034 (Infinite switch)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/31/2023
CC that there is noise when running the microwave. Confirmed found the magnetron making a noise. Will need a new magnetron and board. Part is out of stock. ; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inventer)
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Novelty, OH 44072
Corina B
Job Details: 08/31/2023
Replaced the lock. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Wickliffe, OH 44092
Jason N
Job Details: 08/31/2023
Installed UI control. Ran wash test cycle. All functions passed. Op test good.
We serviced a
KENMORE DRYER
Model 110.76722690
Near Willowick, OH 44095
Jason N
Job Details: 08/31/2023
"Cc unit not heatingRan dryer op test, no power to ignitor. Checked all thermals, found thermal fuse open. Quoted customer repair cost. Replaced thermal fuse using truck stock part. Ran dryer op test, good ignition and heat. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 08/31/2023
"Cc unit not making ice, thinks its not cooling properly againFound no issues with cooling in either section. Checked ice maker, found ice maker turned off. Turned ice maker back on, ran harvest test. Ice maker harvested ice and refilled mold with water. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Amherst, OH 44001
Angel
Job Details: 08/31/2023
Cc that unit is flashing a code and will not drain. Ran diagnostics and could not find code but unit will not start or do anything. Put drain hose on floor drain and let it drain the water out looked underneath unit and found one of the drain pump wires popped out the connector I was able to reconnect it tested unit again opt test good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Elyria, OH 44035
Marie V
Job Details: 08/31/2023
"Cc that the unit is not cooling. Confirmed found compressor had water damage . Tested compressor but is not working properly. Will need new . Also will need inverter box.; ordrng 1 W11578208 (Compressor) and 1 W11676781 (Inverter box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Lorain, OH 44052
Angel
Job Details: 08/31/2023
Cc that unit will run and stop and things were thawing out. Unit was unplugged so I plugged it in and compressor started but after like a minute or less it shuts off. Replaced start device turned unit back on and compressor started running as should. Removed evap cover to make sure it had good frost pattern and it had a perfect frost pattern opt test good. ; used 1 WPW10448874 (Start device) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cleveland, OH 44143
Jason N
Job Details: 08/31/2023
"Installed blower wheel and motor. Ran dryer op test, no abnormal noises heard. Op test good."
We serviced a
KENMORE WASHER
Model 110.46462500
Near Ashtabula, OH 44004
Dan H
Job Details: 08/31/2023
"Customer complaint that lights flash and unit doesnt spin, confirmed, unit is flashing f11(motor control unit failure), unit needs new motor control unit, customer does not want repair ; ordrng 1 WPW10197864 (Mcu), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/31/2023
Replaced the valve. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brook Park, OH 44142
Manny
Job Details: 08/31/2023
"Cc button broke, verified and hole on the power button, Replaced console, ran test opt test ok, took core for return."
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Westlake, OH 44145
Angel
Job Details: 08/30/2023
Cc that unit is giving error codes. Confirmed cc looked in diagnostics and found F9E1 error code long drain took apart unit and found a dryer sheet clogging up the drain pump cleaned it out tested unit opt test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near Willoughby, OH 44094
Corina B
Job Details: 08/30/2023
"CC that the unit is not cooling. Confirmed. Found the compressor 13.86 amp. Has a locked rotor. Will need a compressor. Customer does not want to repair ; ordrng 1 240550948 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Avon, OH 44011
Marie V
Job Details: 08/30/2023
Cc that top lights are not working. Plugged them in. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Garfield Heights, OH 44125
Manny
Job Details: 08/30/2023
"Compressor pulling 4.8amps Checked pressures and 18in vacuum on low side and 65psi on high side, charged with 145psi of nitrogen within 20 minutes pressure was at 138psi after 30 minutes unit was at 129psi, sprayed bubbles solution on all joints and lines coming out of cabinet but cant detect leak, sprayed evap and no leaks there, went to the back and noticed some small bubbles forming on condenser line coming out of cabinet and a lot of excess foam covered out of the cabinet right behind were bubbles are, unit have a small internal leak, called tl spoke to Chris,. Unit sent for review by wpl techline ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY03
Near Mentor, OH 44060
Jason N
Job Details: 08/30/2023
"Cc unit buildup on bottom of freezer section.Found ice sheet on bottom of freezer section, defrost drain tray iced over. Service pointer W10632338E states to replace drain tube with updated p trap style tube. Cleared ice from freezer section. Installed updated drain tube using truck stock part. Ensured good flow through. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Lorain, OH 44052
Angel
Job Details: 08/30/2023
"Cc that unit is not cooling properly. Confirmed cc, freezer at 42* and ff section at 56*. Found ball of ice on evaporator capillary line unit will need compressor, evaporator and filter drier ordering parts.; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Avon, OH 44011
Marie V
Job Details: 08/30/2023
"Cc that unit is making a loud noise after few min. Confirmed, found blower wheel is stripped, also dryer kit needs to be replaced. ; ordrng 1 W11126010 (Motor) and 1 WP697772 (Wheel) and 1 4392067 (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
David R
Job Details: 08/30/2023
"Replaced valve and pump assembly. Ran diagnostics, good. All components working. Op Test Ok."
We serviced a
ELECTROLUX DRYER
Model EIMGD55IIW2
Near Geneva, OH 44041
Dan H
Job Details: 08/30/2023
"Customer complaint that unit is not heating, started normal dry cycle, burner lit, burner shut off and did not relight, rattling noise coming from gas valve, unit needs new gas valve , customer does not want repair ; ordrng 1 5303207409 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Corina B
Job Details: 08/30/2023
CC that the ff section is not cooling. Confirmed. Found the evap covered in frost and ice. Will need a heater. Part is out of stock. ; ordrng 1 W11650660 (Heater)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Parma, OH 44134
Bill
Job Details: 08/30/2023
"Cc noise during water discharge, confirmed cc. Thought at first water valve, ordered water valve. Got behind unit and had customer distribute water to cause sound. Found the vibration coming from filter house it. Tried reseating filter, still continued to make sound. Ordered filter housing, follow up scheduled for 9/13; ordrng 1 WPW10238100 (Valve) and 1 W10844267 (Filter housing)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44055
Angel
Job Details: 08/30/2023
"Cc that unit was in a flood in the basement and now unit will not start. Verified and unit will need heating element, thermal fuse cut off kit and thermostat most importantly will need drive motor replaced main issue why it wont start."