Service History 106 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2024

Cc: not agitatingFound error code f7e6(motor circuit open). Found unit is not shifting. Found cam worn. Needs cam. Replaced cam. Ran auto test. Op test ok ; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Aurora, OH 44202

Corina H

Job Details: 05/31/2024

"CC that the unit does not start. Confirmed. Found the l2 wire burnt. Will need a new cord and terminal block. Replaced the cord and terminal block front/s. Tested. Opt test ok. ; used 1 PT500L (3 PRONG DRYER CORD), 1 279320 (BLOCK-TERM), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Kent, OH 44240

Corina H

Job Details: 05/31/2024

Basket has a dent in the side. Took pictures of drum and box. Will need to reorder and reschedule appointment; ordrng 1 W11178227 (Basket) and 1 W11510461 (Washplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Kent, OH 44240

Corina H

Job Details: 05/31/2024

"CC that the ice maker is not working, fz 5 ff 43. Unit is set at -5 and 33. Ran diag for the ice maker no error codes. Cycled, filled. Will need a new evaporator and compressor. Parts and labor are under warranty . ; ordrng 1 W11492867 (Evap) and 1 W11654344 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Streetsboro, OH 44241

Corina H

Job Details: 05/31/2024

Replaced the seal. Found the drum is dented. Will need a new drum. Office to reschedule ; O-emld tckt

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Mantua, OH 44255

Corina H

Job Details: 05/31/2024

CC that the oven does not heat properly. Confirmed. Found the bake element open. Will need a new element. Part is under warranty ; ordrng 1 W10779716 (Element)

We serviced a

GE REFRIGERATOR

Model GNS23GGHBFWW

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/31/2024

"CC that there is water in the bottom of the freezer. Confirmed. Found the drain hole, blocked with ice. Steamed out the drain hole. Checked the drain tube, clear. Opt test ok."

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/31/2024

CC that there is a noise. Confirmed. Found the support roller worn. Will need the dryer repair kit. Cust does not want to repair ; used 1 DESAMKIT (dryer repair kit) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS4

Near Chesterland, OH 44026

Corina H

Job Details: 05/31/2024

Replaced the valve. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRY25CVMS01

Near Rocky River, OH 44116

Marie V

Job Details: 05/31/2024

"Cc that unit stopped making ice but now is working. And dispenser does not works. Confirmed. Ice maker is working. Tested sensor. Is to be working as well. Also dispenser housing is broken. And is not serviceable part. Asked cust to monitor ice maker, op test ok"

We serviced a

KENMORE DISHWASHER

Model 665.16054402

Near Rocky River, OH 44116

Marie V

Job Details: 05/31/2024

"Cc that the unit is leaking. Stared unit, can see water damage on floor. Took door off and found water leaking from dispenser and vent area. Cust will not fix. ; ordrng 1 WP8545533 (Vent) and 1 WP8558129 (Dispenser) and 1 WP8269259 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Beachwood, OH 44122

Bill

Job Details: 05/31/2024

"Cc unit not starting, confirmed cc. Found knob and come loose again, reconnected knob. Gave estimate to replace console. Customer chose not to continue repairs at this time. ; ordrng 1 WPW10557259 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Solon, OH 44139

Bill

Job Details: 05/31/2024

"Cc lights out, confirmed cc. Changed LED modules, opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/31/2024

"Cc ice build up near top left corner of door, confirmed cc. Found gap in gasket, steamed gasket. Informed customer to keep freezer closed for an hour for gasket to take shape."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Maple Heights, OH 44137

Bill

Job Details: 05/31/2024

"Cc unit stopped working, confirmed cc. After the third time entering diagnostic, first time Ui Locked up, sec time went straight to diagnostic cycle. I was able to pull error code f2e3 Ui/acu miss matched. Ordered new control and Ui. Follow up scheduled for ; ordrng 1 W11481116 (Ui) and 1 W11513246 (Control)"

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Bedford, OH 44146

Bill

Job Details: 05/31/2024

"Cc unit marking odd noise, confirmed cc. Replaced rollers and idler pulley from truck stock. Tested opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2024

"Cc: f7e1 error, not spinningFound error code f7e1(tach missing or wrong signal). Manually tested spin and agitate. Unit spinning and agitating. Found belt squealing. Needs belt and actuator. Replaced actuator and belt. Ran test cycle. ; used 1 W11481722 (actuator), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS01

Near Berea, OH 44017

David R

Job Details: 05/31/2024

"Cc unit not working. Found blown 20 amp fuse. Replaced from t/s. Ran unit on and off for 7-10 mins. Not blowing. Good. Op Test Ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM00

Near North Olmsted, OH 44070

David R

Job Details: 05/31/2024

Cc Fz leaking. Ice build up. Clogged drain tube. Cleared all ice and debris. Lot of dog hair. Let customer know. Unit is good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Sheffield, OH 44054

David R

Job Details: 05/31/2024

"Cc got code F0E3, over suds, also said unit isnt agitating. In diagnostics got F0E3, F7E1, F7E7. When trying to agitate, heard a clicking noise then F7E1 popped up on screen. Replaced actuator and capacitor from t/s. Ran test mode again. Went through entire test mode, good, all components working correctly. Heard squeaking, replaced belt and cam as well from t/s. Ran factory calibration, good. Op Test Ok. **advised customer of clean washer cycle ; used 1 W11395618 (CAPACITOR), 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Elyria, OH 44035

David R

Job Details: 05/31/2024

"Cc during one recent wash, a loud bang noise. Checked suspension, all good. Unit not bouncing up and down, normal movement. No error codes. The shield is still on, nothing broken underneath. I did find 3 coins really stuck under the washplate, maybe couldve caused unit to jerk out of place. Ran test diagnostics cycle, factory reset. Thought I heard a little squeak from belt, replaced from t/s. Ran a quick cycle and drain/spin. All normal. No Service Pointers for complaint. Advised customer of coins and if something was off balance on unit. Advised of a pool noodle, zip ties, styrofoam around drain hose to stabilize it. Unit is good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG STACK W/D

Model MGT3800XW1

Near Westlake, OH 44145

Marie V

Job Details: 05/31/2024

Cc that the unit is making a squeaky noise. Confirmed. Noise is coming from rollers. Replaced kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Westlake, OH 44145

Marie V

Job Details: 05/31/2024

"Cc of unit leaking. And wont start. Confirmed. Found float switch open, some water. Coming from left side. Door seal is not sealing all the way. Replace seal from surplus t/s. Tested unit, no leaks. Op test ok; used 1 W11483553 (Door seal) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS3

Near Westlake, OH 44145

Marie V

Job Details: 05/31/2024

"Cc that door drops. Confirmed , found linked broken. Springs are ok. Ordering part; ordrng 1 8194001 (Link), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2024

"Cc that unit was not heating. Tested unit no heat, so checked power and it was good. Took apart unit and found one of the terminals for heater wire burnt. Replaced with new terminal tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/31/2024

Replaced inlet valve tested opt test good.

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Painesville, OH 44077

Jason N

Job Details: 05/31/2024

"Cc unit not cooling properly. Customer stated the freezer is not freezing product and ice that is being produced is constantly melting down. Checked frost pattern on freezer evaporator, weak frost pattern, heavy on the first 2 coils. Checked amp draw on compressor, reading .51A. Unit has a refrigerant leak, will need sealed system repair. Customer stated he believes this unit has a 5 yr sealed system warranty. Advised him if thats the case, he would need an authorized GE servicer to honor that warranty. Customer is calling GE."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Broadview Heights, OH 44147

Bill

Job Details: 05/31/2024

"Changed pump, valves, and pressure switch. Tested opt test good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44052

Angel

Job Details: 05/31/2024

"Cc that drum moves too much. Ran diagnostics for faults and no faults, also tested the agitation and spin and passed perfectly. Recommended to make sure unit is leveled properly and even loads to avoid off balances opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Brecksville, OH 44141

Bill

Job Details: 05/31/2024

"Cc rail is broken, confirmed cc. Gave estimate for repairs, customer chose not to continue with repairs at this time.; ordrng 2 WPW10546503 (Adjuster)s and 1 W11259786 (Rail), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Pepper Pike, OH 44124

Bill

Job Details: 05/31/2024

"Cc door not closing, confirmed cc. Upper rack adjusters broken on right side, gave estimate for repairs on both sides. Customer chose not to continue repairs at this time. Gave $10 senior discount to service call.; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195839 (Slider)s and 2 WPW10195840 (Positioner)s and 2 WPW10250162 (Cover)s and 1 WPW10588164 (Handle left) and 1 WPW10588165 (Handle right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44052

Angel

Job Details: 05/31/2024

Called AP because unit still under warranty. Took pick of POP and office to reschedule again to take a look after warranty is approved.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Lakewood, OH 44107

Marie V

Job Details: 05/31/2024

"Replaced ice maker. Not working. Called Bj and tech line, kurt. Unit getting 12 vdc to ice maker motor, still not running, both said if getting 12vdc means motor ice maker is faulty. Unit reading 2 ice maker off and 3 faulty switch or motor, asked to reorder ice maker. Rebooted unit for a longer time and tried to cycled ice maker. Failed reordering ice maker; ordrng 1 W10873791 (Ice maker)"

We serviced a

GE WASHER

Model WPRE6150K2WT

Near Madison, OH 44057

Dan

Job Details: 05/31/2024

"Customer complaint that unit does not spin, confirmed, found mode shifter open, unit needs new shaft and tube assembly, customer does not want repair; ordrng 1 WH38X10017 (Shaft assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS21

Near Pepper Pike, OH 44124

Bill

Job Details: 05/31/2024

"Cc error code f8e0, confirmed cc. Changed fans that where sent, tested trigger error code f8e0. Ordered control and harness.; ordrng 2 W11448962 (Control)s and 1 W11598200 (Control) and 1 W11245674 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Willoughby Hills, OH 44094

Jason N

Job Details: 05/31/2024

"Cc condensation/frost forming in freezer section Found small amount of condensation building up in middle of the top of the freezer section. Gasket seal checked good, door close checked good. Ran a bead of silicone on top liner gap. Advised customer to for additional condensation formation. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WOES3030LS01

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2024

Cc that if they press the broil button the temperature would not show and wouldnt let you press start either. Confirmed bake would work but not broil so I reseted unit and tested opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Painesville, OH 44077

Joe O

Job Details: 05/31/2024

"Installed deli board, control, leds fan assembly, shelf. Found deli board still not functioning. Playing with harness, deli board illuminated. Found deli harness broke. Needs deli harnessSpoke with bj, ok to credit customer for deli boardOffice to refund the difference.; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44111

Manny

Job Details: 05/31/2024

"Cc unit missing door switch, verified and ff door switch broken, replaced opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Cleveland, OH 44109

Manny

Job Details: 05/31/2024

"Cc handle damage, verified and replaced with pre id, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Cleveland, OH 44105

Manny

Job Details: 05/31/2024

Cc unit panel broken. Bug in the unit its completely full of oil and gunk see pics ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44127

Manny

Job Details: 05/31/2024

"Rad that unit not cooling, verified and not cold, removed back panel to take pressure and notice a lot of oil used uv light and die in the back compressor is seized up and a bad weld on high side,; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Cleveland, OH 44128

Manny

Job Details: 05/31/2024

"Cc surface element not coming on, verified and open, replaced element, opt ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Mentor, OH 44060

Dan

Job Details: 05/31/2024

"Customer complaint that lid is not unlocking, found lid not locking just clicking, installed new lid lock, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Cleveland, OH 44102

Marie V

Job Details: 05/31/2024

Cc that the unit is making a grinding noise like something is rubbing. Stared unit tested 2 different cycles. No houses. All normal noises. Cust will monitor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Euclid, OH 44119

Jason N

Job Details: 05/31/2024

"Cc unit not cooling properlyFound no airflow to either section. Checked evap fan motor, not running. Checked voltage to motor, good at 117v. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow several hours for unit to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, OH 44123

Jason N

Job Details: 05/31/2024

"Cc unit needs filter replaced, customer is unable to remove. Customer was quoted flat rate for filter replacement. Found filter housing release had came apart. Filter housing will need replaced. Quoted customer housing replacement cost. ; ordrng 1 W11162042 (Housing)"

We serviced a

KENMORE REFRIGERATOR

Model 596.73503201

Near Euclid, OH 44123

Jason N

Job Details: 05/31/2024

"Cc unit ff section not cooling, freezer is fineFound no airflow to ff section. Freezer evaporator is frosted over. Unit is using ADC control for defrost. Quoted customer ADC board replacement. ; ordrng 1 WP67003426 (Thermostat) and 1 W11227239 (Control-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Wickliffe, OH 44092

Jason N

Job Details: 05/31/2024

"Cc ice slowly melting in ff section ice containerConfirmed some ice is starting to fuse together. Advised customer ice will slowly start to fuse together over time, especially if not using ice frequently. Can try ordering ice door to replace both gaskets, chance it may not make a difference. Upper freezer bin front panel is also not staying connected to bin. Talked to BJ, functional issue, can order and replace. ; ordrng 1 W11399564 (Door ice) and 1 W11387053 (Bin freezer)"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Fairport Harbor, OH 44077

Joe O

Job Details: 05/31/2024

Installed flame sensor. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 05/31/2024

Installed panel. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1821QW0

Near Willoughby, OH 44094

Joe O

Job Details: 05/31/2024

"Cc: freezing and thawing foodFound temps in ff at 50 degrees, freezer at 20 degrees. Unit has good air flow. Found unit has a full frost pattern. Needs control boxNeed approval; ordrng 1 5303918673 (control box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44111

Marie V

Job Details: 05/31/2024

"Cc that the freezer side is getting condensation, confirmed took pics. No gaps on liner or seals. Called whirlpool will be sent for review. 4408121248 spoke with Jake."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LM1

Near Olmsted Falls, OH 44138

David R

Job Details: 05/31/2024

"Cc unit no display, confirmed. Power to unit is good. No wires seemed burned or charred. Ordering controls, harness if needed.; ordrng 1 W11632707 (Control) and 1 W11632700 (Console) and 1 W11708398 (Harness)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44120

Manny

Job Details: 05/31/2024

"Cc unit not advancing in cycle, verified and found cold water supply off, turned on and ran test cycle good, ran delicate and fills and wash, opt test ok"

We serviced a

MAYTAG WASHER

Model LAT8840BAW

Near Mayfield, OH 44143

Corina H

Job Details: 05/31/2024

"Cust does not have the parts. Will need to reorder ; ordrng 2 WP596669 (Clamps)s and 1 WP215447 (Sleeve) and 1 WP216201 (Valve) and 1 WP213015 (Nozzle), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ10

Near Chardon, OH 44024

Joe O

Job Details: 05/30/2024

Cc: chatter noiseFound customer had air deflector installed on microwave vent. Advised customer noise is flap opening and closing to stop air from flowing back into unit. Op test ok

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Chardon, OH 44024

Corina H

Job Details: 05/30/2024

"CC that the unit is shaking when spinning. Checked the suspension rods, good. Found the Gearcase leaking oil. Will need a new Gearcase, clutch, belt, cam, shifter. Cust does not want to repair ; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Speed sensor) and 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chesterland, OH 44026

Manny

Job Details: 05/30/2024

"Cc unit not spinning, verified and suspension bad and gearcase Leaking oil, and agitator stuck on shaft, unit will need suspension, hub gearcase and agitator. Customer will contact Wpl and see if she get authorization on parts.; ordrng 1 W11130362 (Suspension) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Chardon, OH 44024

Corina H

Job Details: 05/30/2024

"CC that the u it is not spinning the clothes and no water going into the washer. Confirmed. Ran diag. F3e2 Inlet Water Temperature, F8e1 Long Fill F2e1 stuck key. Found no cold water going into the washer. 120 volts on the valve. Replaced the valve from t/s. Tested. Ran a calibration. Opt test ok. ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lorain, OH 44053

David R

Job Details: 05/30/2024

"Replaced deli drawer, control, harness. IM and Fan evap are good as well. Reset temps. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/30/2024

"Cc: intermittent buzzing, intermittent iceFound unit frosting over on evap cover. Found temps in freezer at 17 degrees. Ff at 41 degrees. Found evap fan motor humming. Needs evap fan motor; ordrng 1 W11559968 (Evap fan motor)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGB24L2ASB

Near South Euclid, OH 44121

Joe O

Job Details: 05/30/2024

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE HOOD

Model UXT3030ADB2

Near Cleveland, OH 44115

Joe O

Job Details: 05/30/2024

Cc: not workingFound unit is receiving 120v. Needs fan and switch; ordrng 1 W11105126 (motor-fan) and 1 W10394521 (swich rocker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/30/2024

"Cc: error codes, not washing properlyFound error code f8e4(float switch). Found float full of water. Ran test cycle. Found low water temps at start of cycle(advised customer on running hot water prior to starting). Advised customer on detergent(customer using generic powder alternative) advised of potential over suds. No leak detected, unit continuously running. Unit has good pressure. Could not duplicate issue. Op test okPop emailed to office."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/30/2024

Installed rack adjuster. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Wickliffe, OH 44092

Joe O

Job Details: 05/30/2024

Cc: vibration noiseFound slight vibration/rubbing noise from motor. Needs motor and blower wheelCustomer wants to contact whirlpool before continuing with repair. Customer to contact; ordrng 1 W11549461 (Motor)

We serviced a

LG DRYER

Model DLG2251W

Near Madison, OH 44057

Dan

Job Details: 05/30/2024

"Customer complaint of loud noise, confirmed, found rollers worn ; ordrng 2 AGM75510755 (Rollers)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD65EBSJ0WS

Near Ashtabula, OH 44004

Dan

Job Details: 05/30/2024

"Installed new belt, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near North Olmsted, OH 44070

David R

Job Details: 05/30/2024

"Replaced hinge, tested. Good. Op Test Ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWB

Near Chesterland, OH 44026

Corina H

Job Details: 05/30/2024

CC that the ff section is to warm. Confirmed. Found a block of ice at the bottom of the drain and the return air was blocked by ice. Steamed out the freezer and the return. Water is draining into the drain pan. Advised Cust to give it 24 hrs. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Newbury Township, OH 44065

Corina H

Job Details: 05/30/2024

Replaced the door trim. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/30/2024

Replaced the control. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Columbia Station, OH 44028

David R

Job Details: 05/30/2024

"Replaced entire drive system, basket and tub. Tested, calibrated, good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Mentor, OH 44060

Joe O

Job Details: 05/30/2024

Installed hinge. Customer has to have unit reinstalled due to mounting tabs being adhesive to counter top. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Mentor, OH 44060

Joe O

Job Details: 05/30/2024

"Cc: not washingUnit filling, not washing. Found sump receiving proper power. Needs sump assemblyCustomer stated whirlpool is sending an authorization code. ; ordrng 1 W11025157 (pump&motor)"

We serviced a

MAYTAG RANGE

Model MER8674AW0

Near Mentor, OH 44060

Joe O

Job Details: 05/30/2024

Installed element. Ran test bake. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Bedford, OH 44146

Bill

Job Details: 05/30/2024

"Cc not cooling, confirmed cc via photos of evaporator being frozen over. Removed evap cover unit had a normal frost pattern, tested the continuity of the thermistor found open. Noticed fan was not operating, held door switch fan still didnt come on. Flicked fan blade and fan started operating. Tested continuity of heating element, tested good. Ordered harness, fan motor, and thermistor. Follow up scheduled for 6/4; ordrng 1 WPW10359880 (Fan motor) and 1 W11181209 (Harness) and 1 WPW10383615 (Thermistor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2867TF0

Near Ashtabula, OH 44004

Dan

Job Details: 05/30/2024

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 53 degrees, freezer section temperature is at 2 degrees, evaporator fan is running, compressor and condenser fan are running, Found evaporator partially frozen solid, unit needs new defrost thermostat ; ordrng 1 5304521781 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model ZIS48NYB

Near Geneva, OH 44041

Dan

Job Details: 05/30/2024

"Customer complaint that unit is not cooling, fresh food section temperature is at 63 degrees, freezer section temperature is at 55 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair at this time; ordrng 1 WR87X10226 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Painesville, OH 44077

Dan

Job Details: 05/30/2024

"Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Mentor, OH 44060

Dan

Job Details: 05/30/2024

"Customer complaint that unit is leaking, confirmed, found door screw backed out causing door not to seal, tightened screw, door sealed, no leaks, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor-on-the-Lake, OH 44060

Dan

Job Details: 05/30/2024

"Customer complaint that unit goes off balance with heavy load, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Painesville, OH 44077

Dan

Job Details: 05/30/2024

"Customer complaint that leds are out, confirmed, installed new leds, found harness to freezer section led broken, unit needs new harness; ordrng 1 W10417930 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Perry, OH 44081

Dan

Job Details: 05/30/2024

"Customer complaint that unit is not cooling, unit unplugged when tech arrived plugged in, compressor and condenser fan started, evaporator fan started, frost pattern formed, unable to duplicate the problem, unit is operating as designed , advised customer to monitor and contact us if problem reoccurs"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Geneva, OH 44041

Jason N

Job Details: 05/30/2024

Cc oven lights flashing Confirmed both oven lights are strobing. Light circuit problem on main control. Controls are covered for 60mo per KA. Quoted customer service and labor for repair. ; ordrng 1 W11179310 (Control-elec)

We serviced a

WHIRLPOOL DRYER

Model Wed7000dw2

Near Eastlake, OH 44095

Jason N

Job Details: 05/30/2024

"Cc drum is not tumbling Ran dryer op test, dryer is heating but drum is not turning. Found drum belt broken. Quoted customer belt replacement using truck stock dryer kit. Replaced belt using kit. Reran dryer test. Good heat and tumble. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/30/2024

"CC that there is water leaking into the ff section. Confirmed. Found the drain tube blocked from sediment, cleared the drain. Opt test ok. Charged a flat rate"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB01

Near Brook Park, OH 44142

Manny

Job Details: 05/30/2024

"Cc unit leaking water and no making ice, verified and ran tes harvest icemaker cycle and fills properly and not leaking, checked temps and good, customer have too many items in the fz, could be preventing airflow, advise customer to rearrange fz and to monitor the unit and if any leaks to let us know. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Brook Park, OH 44142

Manny

Job Details: 05/30/2024

"Cc unit top rack comes off, verified and clip unclip from rail clip back on and opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Brecksville, OH 44141

Manny

Job Details: 05/30/2024

"Cc unit making noise, verified and wheel split, replaced with preod, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Garfield Heights, OH 44125

Manny

Job Details: 05/30/2024

"Cc unit not locking, verified and unit flashing f7e4, ran diagnostic then control started flashing codes but not on techs sheet unit needs control latch, shifter and cap, cant verify warranty, but customer has proof of extended warranty, send to AP she said we can send for verification, recommend customer to contact Wpl or Lowes to send us warranty information or a warranty dispatch. Dont order until we verified warranty.; ordrng 1 W11670519 (Latch) and 1 W11627413 (Control) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Garfield Heights, OH 44125

Manny

Job Details: 05/30/2024

"Cc unit not light smells like gas, verified and rust on igniter, clean opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHB06

Near Cleveland, OH 44108

Manny

Job Details: 05/30/2024

"Cc unit not cooling, verified and partial frost pattern, compressor pulling 0.42amp, and compressor running sluggish unit needs compressor and evap, unit temps in the 40s customer doesnt want system tap as he doesnt have another fridge and this one is at least keeping the stuff somewhat cold, will pressure test on return visit to check for Leaks.; ordrng 1 W11557671 (Compressor) and 1 W11504415 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS20

Near Parma, OH 44134

Bill

Job Details: 05/30/2024

"Changed control, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Cleveland Heights, OH 44118

Bill

Job Details: 05/30/2024

"Tapped system, pressurized to 245 psi of nitrogen. Found small leak in evap, changed evap, compressor, and filter dryer. Pressure tested system to 250 psi of nitrogen for 20 min, pressure held. Drew system in to a 30 inch vacuum for 15 min, recharged system with 1.6 oz of r600 refrigerant. Monitored for frost pattern, frost pattern formed. Unit operating as intended."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Cleveland, OH 44124

Bill

Job Details: 05/30/2024

"Changed diverter disk and cover, tested twice could not duplicate noise. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW02

Near Euclid, OH 44123

Jason N

Job Details: 05/30/2024

"Cc unit not making ice Pulled ice container, found ice container is half full of ice. Reinserted ice container, ran ice dispense, ice dispensed on both cubed and crushed. Unit then harvested and refilled ice mold with water. Unit is making ice at this time, no issues found."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Cleveland, OH 44117

Jason N

Job Details: 05/30/2024

"Cc unit lid not locking, not starting a cycleUnable to start cycle, found lid strike is broken off. Replaced lid strike using customer supplied pre id part. Started cycle. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44143

Jason N

Job Details: 05/30/2024

"Cc unit cycles are a too long, doesnt seem to dry very well Ran diagnostics, no codes stored. Ran test cycle in entirety, no faults at end, heater turned on, all functions passed. Noticed customer is not using rinse aid. Advised customer on usage of rinse aid for better drying performance. Advised customer on approximate cycle times with each wash cycle, with potential of a cycle lasting as long as 3-4 hrs for certain cycles. Could not find an issue with unit at this time. Unit is working as designed."

Our Service

Our Training