We serviced a
MAYTAG RANGE
Model MES8800FZ1
Near Rocky River, OH 44116
Brian B
Job Details: 07/27/2018
Replaced outer door glass. Cleaned up broken glass. Op test ok.; Job Cmpltd,
We serviced a
JDB3600AWX5 JennAir
Model Dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details: 07/27/2018
We serviced a
WGD7300DW2 Whirlpool
Model Dryer
Near Kirtland, OH 44094
Corey L.
Job Details: 07/27/2018
Customer complaint dryer has burning smell, unit was unplugged and moved from wall, plugged in unit and started timed dry max temp cycle for 30 min, stopped after 5 min, burner lit normally and unit heated, vent is blowing good to outside, ran diagnostics f2e1 found f2e1 stuck key, started, sanitize cycle let run for 5 min, no smell observed, unit is operating as designed
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 07/27/2018
Found a actuator fault code. Found shield damaged and belt torn. Need to order all three. Reschedule at customer request ; ordrng 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (belt) and 1 WPW10550173 (shield), schdld next appmnt for 8/3 FRI 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDB01
Near Geneva Township, OH 44041
Arthur V
Job Details: 07/27/2018
Found unit not going into defrost. Needs adaptive defrost bd ; ordrng 1 4388931 (timer,defrost adapt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 THU !
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Fairview Park, OH 44126
Brian B
Job Details: 07/27/2018
Replaced fan blade. Set controls to normal. Op test ok.; Job Cmpltd,
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Paul P.
Job Details: 07/27/2018
Adjusted settings for maximum airflow in freezer, adjusted main control for max cooling in freezer. Moved air dam out away from back for better airflow. Set down mitigation mat.; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Corina B
Job Details: 07/27/2018
Replaced the parts listed. The hub makes the basket hit the tub ring. Took pic. Ran calibration. A normal load and a drain and spin . Optest ok; Job Cmpltd
We serviced a
HAV4657EWW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 07/27/2018
Drain pump is seized. Caused belt to burn up. Office to order belt and drain pump; ordrng 1 WP35-6780 (pump-water) and 1 WP21352320 (belt)
We serviced a
GTS22JBPBRWW GE
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 07/27/2018
Evaporator fan motor shaft is coming loose from motor. Motor need replaced
Near Mentor, OH 44060
Fred's Academy
Job Details: 07/26/2018
test 2
Near Mentor, OH 44060
Fred's Academy
Job Details: 07/26/2018
testing
We serviced a
KFIS29BBBL03 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 07/26/2018
Customer complaint ice maker not making ice, confirmed no ice in bin, ran test cycles, ice maker failed to complete harvest cycle, thermistor passed, heater passed, unit needs new ice maker assembly; ordrng 1 WPW10764668 (ice maker)
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44052
Gabriel P
Job Details: 07/26/2018
Ran diagnostics error code f5e1 won’t run and led light blinking slowly,user interface keys are not responding and control board had some burn spots check power to board there is 120v going to board but dishwasher shuts off completely and it won’t start up 10 minutes later offc.to order control board and user interface ; ordrng 1 W10838676 (panel-cntl) and 1 W10854231 (cntrl-elec)
We serviced a
DPSE810EG4WT GE
Model DRYER
Near Concord Township, OH 44077
Brian M
Job Details: 07/26/2018
Installed slides OP TEST OK
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near Orange, OH 44022
Dan H
Job Details: 07/26/2018
Customer complaint that unit does not heat, started normal dry cycle, unit heated, burner is cycling properly, unable to duplicate the problem, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 07/26/2018
Arrived to find unit at 30f when set to factory recommended temp. Check thermostat position. Checks good. Checked service pointer. Has already been done to the unit. Techline. Mark. Advised we replaced the thermostat and followed the service pointer. Make sure doors and lights check good. Pressure relieve valve is working. Door and lights check good. To set freezer to max. Not having an issue it’s thermostats but okay to replace if we think there is an issue with it.
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 07/26/2018
Customer complaint unit still not staying temp, confirmed the display is showing the correct temps of the cavity but does not relight every time unable to keep oven at temp, ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Paul P.
Job Details: 07/26/2018
Found drain had clogged, causing leak into fresh food compartment bottom. Made sure drain was positioned correctly, cleared out drain. Refrigerator is operating properly.
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Corey L.
Job Details: 07/26/2018
Customer complaint ice maker not working, no ice in ice bin, jumped t to h im not advancing, im is getting power, ice maker failed, replaced ice maker with ts, op test good; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
MVWC360AW MAYTAG
Model WASHER
Near Concord Township, OH 44060
Brian M
Job Details: 07/26/2018
Installed control and valve Ran manual test to make sure correct water was entering Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 07/26/2018
Customer complaint that unit is not starting, confirmed, user interface powers up, when start is pressed unit hums then display goes blank, Ran diagnostics found f5e1(lid lock fault) error code, unit needs new lid lock and control; ordrng 1 W10810403 (lid lock assy) and 1 W10812420 (cntrl-elec)
We serviced a
MVWB766FW1 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 07/26/2018
Found that water valve is leaking. Office to order housing assembly. Did not put down mitigation mat due to it leaking when they use the washer.; ordrng 1 W11172234 (HOUSING ASSEMBLY)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Berea, OH 44017
Corina B
Job Details: 07/26/2018
CC that the unit does not start. Found the drain pump is running. Held start button to clear the drain pump. Ran calibration. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Avon Lake, OH 44012
Jeff M
Job Details: 07/26/2018
Found drain plugged and water leaking from freezer.; , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mentor, OH 44060
Jeff M
Job Details: 07/26/2018
The unit is not responding. F6e2 ui can’t hear motor control. The ui and main control needed. And the impeller cap is missing ; ordrng 1 W10861510 (UI) and 1 W11050804 (CAP) and 1 W11100602 (CONTROL ), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 07/26/2018
Found I.m. Has ice in it. Temps, fans and lights check good. Entered diagnostics for I.m. No faults. Forced a harvest cycle. Completed with no faults. Optics check good. Reset power to unit. Advised if ice bin doesn’t fill in 24 hrs to contact wpl back for service. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW5
Near Euclid, OH 44132
Jeff M
Job Details: 07/26/2018
The dishwasher hose is completely caked with grease. I’m ordering the hose with the check valve for the customer they will install and clean the other one; ordrng 1 WPW10545278 (HOSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 07/26/2018
Installed new dispenser no good. Unit is losing power and regaining power Lights flash and unit continues to run but sometimes stops. Advised cust his power cord is spliced together in several spots and power may be a issue. Advised cust to get his power issue fixed first and if he is still having issues to call wlp for another appointment. ; Job Cmpltd
We serviced a
WTW7040DW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Brian M
Job Details: 07/26/2018
Cc of unit damaging towels Found wash plate out of round Needs wash plate replaced ; ordrng 1 W10775188 (washplate)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44108
Corey L.
Job Details: 07/26/2018
customer complaint washer not advancing cycles, ran diagnostics f2e1 stuck key, and f8e1 longfill no fill, found hot water turned off, turned on, op test good; Job Cmpltd
Near Mentor, OH 44060
Brian M
Job Details: 07/26/2018
We serviced a
GS6SHAXLB03 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 07/26/2018
Replaced bracket. All tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Munson Township, OH 44026
Robert A.
Job Details: 07/26/2018
Found leaking by owi sensor, cleaned and reset seal, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Chardon, OH 44024
Robert A.
Job Details: 07/26/2018
Installed evap fan, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRS586FLDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 07/26/2018
Ice maker received does not fit this unit, correct part number is WPW10251076, order correct ice maker ; ordrng 1 WPW10251076 (icemaker)
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina B
Job Details: 07/26/2018
Replaced the support. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44108
Corey L.
Job Details: 07/26/2018
ustomer complaint washer not advancing cycles, ran diagnostics f2e1 stuck key, and f8e1 longfill no fill, found hot water turned off, turned on, op test good; Job Cmpltd
We serviced a
110.24832200 KENMORE
Model WASHER
Near Bedford, OH 44146
Chad P.
Job Details: 07/26/2018
Found pump cracked and sprayed bleach water over every thing. Base found cracked and unit rusting out. Needs base, feet, motor, coupling and pump. Big big job. ; ordrng 1 285753A (coupling,motor) and 4 389102 (feet,front)s and 1 3946512 (base) and 1 WP3363394 (PUMP ) and 1 WP8529935 (MOTOR)
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Gabriel P
Job Details: 07/26/2018
Cc washer not filling all the way to the top,ran diagnostics error code f5e2 lid faulty,and f0e5 off balance load delete codes ran auto test opt test ok,explain customer washer fills 2 gallons and the is government standard theres wrong with washers ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mentor, OH 44060
Jeff M
Job Details: 07/26/2018
The unit is not responding. F6e2 ui can’t hear motor control. The ui and main control needed. And the impeller cap is missing ; ordrng 1 W10861510 (UI) and 1 W11050804 (CAP) and 1 W11100602 (CONTROL ), schdld next appmnt for 7/31 TUE 8-12
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 07/26/2018
he units freezer door was cracked open unit op tested good ; Job Cmpltd,
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Brian M
Job Details: 07/26/2018
Installed latch Ran auto test and calibration OP TEST OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW5
Near Euclid, OH 44132
Jeff M
Job Details: 07/26/2018
The dishwasher hose is completely caked with grease. I’m ordering the hose with the check valve for the customer they will install and clean the other one; ordrng 1 WPW10545278 (HOSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon Township, OH 44024
Arthur V
Job Details: 07/26/2018
ustomer complaint unit is squealing or screeching in wash cycle. While in agitate very very faint noise. Called techline. Mark. File number Took apart agitator and found small amount of debri under agitator. Removed and sqeel went away. Unit op test good no more noise ; Job Cmpltd,
We serviced a
WRF550CDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
Customer complaint that unit is leaking at door connection, confirmed water is leaking, reset connection at guest fitting, no leaks now, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L1SZYB00
Near Garrettsville, OH 44231
Robert A.
Job Details: 07/26/2018
Frz 30, ff 45, frost only on cap tube, tapped system, in 15”vac, added r134a, unit cooling, needs evap and comp kit; ordrng 1 W10233960 (COMP KIT) and 1 WPW10314205 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/31 TUE !
We serviced a
WRS321SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 07/26/2018
needs ice container, ordering ice container; ordrng 1 WPW10558424 (ice-contnr), s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY00
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
Replaced mullion rail. Op test ok.; Job Cmpltd,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 07/26/2018
Customer complaint that unit is not cleaning the clothes, found unit not agitating, shifter is working, unable to get agitator off, unit needs ,gearcase, basket, tub , agitator and hub; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10772621 (screw) and 1 W10908289 (agitator) and 1 W11035749 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)
We serviced a
WTW5600XW3 WHIRLPOOL
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
Customer complaint that unit had lid lock light stuck on, unit unplugged when tech arrived, plugged unit in, lid lock light is not on, ran diagnostics found f7e1(basket speed fault) error code, found gearcase locked up, unit will need new gearcase; ordrng 1 W11035747 (gearcase)
We serviced a
AGR5630BDS1 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
Customer complaint that oven door glass is broken, confirmed, unit needs new inner door glas
We serviced a
KERS303BSS0 KITCHENAID
Model RANGE
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/26/2018
Customer complaint that oven is not working, when bake is pressed unit say “feature unavailable “ on display, customer states that when breaker is turned off then back on oven will heat on its own and not shut off, ran diagnostics found f6e1(runaway temperature) error code, unit needs new control and oven temperature sensor ; ordrng 1 WPW10181986 (sensor) and 1 WPW10340695 (cntrl-elec)
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/26/2018
Installed sump assy. Ran normal wash. Op test ok. No water mat placed as sub floor got a little wet on sump removal and absorbed some water which will transfer to water mat. ; Job Cmpltd
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/26/2018
Installed fill tube. Op test ok. 24 hrs for basket to fill. Cust noticed scratch in door where tech were working. Wanted either scratch kit or door replaced. ; ordrng 1 W10849516 (DOOR, LH BLACK SS.)
We serviced a
KODC304EBL00 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/26/2018
CC that the top oven is not heating. Heated oven to 350* is not heating. Ran diag f5e1 Latch Not Operating. Pulled unit out found the thermal fuse is open. Called Sm to order part. ; ordrng 1 W11165152 (THERMAL FUSE)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Auburn Township, OH 44023
Brian B
Job Details: 07/26/2018
Installed motor and blower wheel, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
hecked unit. No screws are missing. Mounting nuts are attached to case and all other screws are fastened. Hooked up to power. Tested unit. All functions normal, unit is heating. Op test ok.; Job Cmpltd,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Cleveland, OH 44102
Corey L.
Job Details: 07/26/2018
ustomer complaint agitator fell of, confirmed wash plate busted at the top where bolt secures it, unit needs new agitator ; ordrng 1 WPW10553968 (washplate 110.16)
We serviced a
WSF26C2EXF01 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Brian M
Job Details: 07/26/2018
Cc of unit not running Found ff at 65 Fr at 65 Unit on but not running Powered off unit and restarted, frost pattern returned and al fans turned on Fridge is making cool at this time Spoke to Sr tech advised that there is an issue in the control needs UI and control replaced Customer does not want to repair at this time
We serviced a
KRFF507EBL00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44124
Paul P.
Job Details: 07/26/2018
Found solid ice buildup around evaporator drain. Used steamer to clear out ice and drain, removed debris. Thermistor was not positioned on evaporator line (very loose). Positioned thermistor correctly and wrapped with foil tape and plastic tie to secure. Set down mitigation mat.; Job Cmpltd
We serviced a
WED7000DW1 Whirlpool
Model Dryer
Near Lorain, OH 44053
Gabriel P
Job Details: 07/26/2018
Cc not heating enough ,check temp 380 going up venting is about 10 ft long is on the side of the house close to the roof ,saw lot of lint stuck on venting out side exp customer to clean venting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
Replaced freezer door and diffuser. Set controls. Op test ok.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model LDG7334AAE
Near Euclid, OH 44123
Jeff M
Job Details: 07/26/2018
Dryer fan is broken. Incorrect venting. And the gas coil valves are not lighting constantly.; ordrng 1 279834 (2 coil gas valve set) and 1 Y303836 (blower wheel), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
MAYTAG REFRIG/TOP-FREEZ
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2018
The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSCA
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/26/2018
Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd,
We serviced a
KBSD608ESS01 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 07/26/2018
-5 in freezer and 46 in freshfood Settings are set to recommended settings Called whirlpool TechlineButch thinks it’s due to not have enough of a food load to regulate temps Sr# 7722556570Told customer to fill up as suggested by whirlpool, and if still having temp issues to call whirlpool back
We serviced a
GE MICROWAVE
Model JE2160SF001
Near Concord Township, OH 44077
Arthur V
Job Details: 07/26/2018
Replaced mag tube and capacitor. Tested for 5 min good. Tested another 5 min got to 42 sec and failed again. Mis diagnosed mag tube and capacitor. Called ge techline twice and found out the transformer is the issue. Cust will get a refund after repair please order transformer. ; ordrng 1 WB27X10888 (trans hv), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/31 TUE !,
We serviced a
WSR57R18DM02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44103
Corey L.
Job Details: 07/26/2018
Customer complaint no cool on fridge, confirmed temp 60 in ff section found evap frozen solid, cleared ice, turned heater on in service test mode, heater and bimetal good, unit needs control and thermistor ; ordrng 1 W11191182 (CNTRL BOX) and 1 WPW10383615 (thermistor)
We serviced a
KUWS24RSBS24 Kitchenaid
Model Wine Cooler
Near Avon, OH 44011
Gabriel P
Job Details: 07/26/2018
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/26/2018
Installed drain pump, ran test 51, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
MAYTAG DISHWASHER
Model DWU9200AAX
Near Solon, OH 44139
Robert A.
Job Details: 07/26/2018
Ran unit, found water going through spray arms, arms not moving, hard to move, needs spray arms; ordrng 1 WP6-903473 (LOWER SPRAY ARM) and 1 912518 (NOZZEL) and 1 912646 (NOZZEL) and 1 WP903079 (UPPER SPRAY ARM) and 1 WP912680 (OUTLET SNAP) and 1 WPW10116811 (RETAINER), saved tckt [SdLink\313415a.png],
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS342FIAW00
Near Brimfield, OH 44240
Robert A.
Job Details: 07/26/2018
Cc door alarm going off, found switch in frz broken, ice door not sealing, filterhead broken; ordrng 1 W10616146 (ICE DOOR ASM) and 1 W10862456 (FILTER HOUSING) and 1 WP2321285 (DOOR SWITCH), schdld next appmnt for 8/1 WED ! [**],
We serviced a
WRF550CDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
water is leaking, reset connection at guest fitting, no leaks now, op test good
We serviced a
WDT750SAHZ0 DISHWASHER
Model WHIRLPOOL
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/26/2018
Replaced sump assembly. All tested ok. No leaks. Put mitigation mat under dishwasher. Need return label for pre diagnosed control.; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Township, OH 44044
Macaulay G.
Job Details: 07/26/2018
Freezer door is leaking air into freezer, causing large amounts of frost to build. Valve to ice maker is stuck open. Icemaker is not advancing. Office to order door seal for freezer, water valve, and icemaker. Did not put mitigation mat down. Customer has water turned off to unit.; ordrng 1 W10407216 (gasket-fip) and 1 WPW10341329 (water valve assy) and 1 WPW10764668 (ice maker)
We serviced a
MBF1958FEW00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/26/2018
Customer had issue of some items in freezer beginning to thaw. Ran service mode tests. All components tested ok. Thermistor is within resistance test values. Control is not registering proper temperature from freezer. Office to order control board. Unit does not have water line, did not put down mitigation mat.; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 07/26/2018
Found gear case starting to leak oil. Needs gear case replaced. ; ordrng 1 W11035749 (GEARCASE ASSY )
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Chad P.
Job Details: 07/26/2018
Found unit flashing in the rinse cycle. Canceled cycle and restarted. Found hot and cold reversed. Corrected. No faults. Possible frozen control. Reset control. Advised to use as normal.
We serviced a
KSSS42QKW00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Chad P.
Job Details: 07/26/2018
Little to no water to I.m. Cust had new filter installed. Purged water tank and cycled I.m. Op test ok.
We serviced a
JDB9200CWS2 JennAir
Model Dishwasher
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 07/26/2018
Found drain line cracked. Needs replaced.; ordrng 1 8269144A (drain hose)
We serviced a
ATW4675YQ1 Whirlpool
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 07/26/2018
CC that the unit only does a rinse and spin. Found the dial on a rinse cycle. Turned ideal to a normal load filled washer and advance pd to wash. Optest ok.
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/26/2018
Cc that water drips out of the water fill after getting water Found John guess fittings not sealing the lines correctly Replaced using truck stock OP TEST OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT), and 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd
We serviced a
PFCS1NFZHSS GE
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 07/26/2018
Cc that unit is freezing some foods Ff at 35 ff at 3 Checked for stuck diffuser OP TEST OK Showed customer how to regulate temps on Ui and that sometimes there is a fluctuation of degrees up or down Also advised on food placement as well OP TEST OK
We serviced a
MDB7759AWS2 Maytag
Model Dishwasher
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 07/26/2018
Customer complaint dishwasher is not cleaning dishes and leaving water on the bottom sometimes, found drain tube running through counter on the bottom, reran rube to a slot at the top of the cabinet, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHAXMQ10
Near Kirtland, OH 44094
Jeff M
Job Details: 07/26/2018
Cust put a new copper water line on the unit the air in the line gave him issues when he tried to purge the line unit op tested good. The ui is broken the buttons are showing potential shocking hazard ; ordrng 1 2261177W (cover-frnt), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
MAYTAG REFRIG/TOP-FREEZ
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2018
The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSCA
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/26/2018
Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Mentor, OH 44060
Arthur V
Job Details: 07/26/2018
Replaced track and both stops. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/26/2018
Replaced door assy. Op test good ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Madison, OH 44057
Arthur V
Job Details: 07/26/2018
Found drain pump making noise. Needs drain pump Talked to SM could be 2-10 wks for part delivery. Schedule 2 weeks out to see where we are at that time ; ordrng 1 WD35X20878 (drain pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Brimfield, OH 44240
Robert A.
Job Details: 07/26/2018
Ran diognostics, no heat, diverter not finding possition, found motor not running, motor recieving power, needs sump asmCust to replace; ordrng 1 WPW10671941 (SUMP 20098
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 07/26/2018
Found housing/fan in upper i/m frozen, needs seal kit and fan; ordrng 1 5303918784 (SEAL KIT) and 1 5304493604 (FAN), schdld next appmnt for 7/31 TUE ! [***],
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2018
Found panel not responding. Ran panel test. Panel failed. Found burning on ribbon. Also, handle broken that holds bottom of panel in place. Will need new panel and handle. Office to order parts. Customer will install, he does not want a return visit. Advised customer that we cannot guarantee repair if he installs parts.; ordrng 1 W10811169 (PANEL) and 1 WPW10329510 (HANDLE), sav
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAA
Near Bay Village, OH 44140
Brian B
Job Details: 07/26/2018
Machine is a European built. Found some pads on UI not responding. Removed panel. 120v to door switches and through to control. Some signs of overheating on main control. Will need UI, control, and wide board. Will give est. advised customer to have ins co call office if they want to repair machine. Paid sc. do not order parts unless authorized.;, Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 07/26/2018
Customer complaint washer takes too long to wash and doesn’t move past wash, started normal wash cycle, unit filled and advanced to wash, then advanced to rinse, canceled, ran diagnostics no codes found, advised customer to only use 1-2 tbsp of an he detergent and fabric softener, unit is operating as designed
We serviced a
KRFC704FPS00 Whirlpool
Model Refrigerator
Near Madison Township, OH 44057
Brian M
Job Details: 07/26/2018
Customer had all insides removed and unplugged at arrivalReplaced evap cover and reinstalled bottom drawer assembly Advised customer to give unit at least 24 hours before adding any food to let the unit regulate temperatures
We serviced a
KUDM01TJBS0 Kitchenaid
Model Dishwasher
Near Orange, OH 44122
Paul P.
Job Details: 07/26/2018
No further debris found, may have been from broken door handle. Door handle has broken ends, will need replaced. Office to order door handle. Set down mitigation mat.; ordrng 1 WP8269117 (handle)