Local Reviews
Powered by Fluid LOCAL
David R.
RANGE KITCHENAID KSGG700ESS1 Replaced part. Tested. Op test ok
Corina B.
DRYER MAYTAG MEDC465HW0 CC that the unit will not heat. Checked outlet l1-n 0 volts l2-n 120 volts. L1-l2 0 volts. Will need an electrician. Optest ok.
David R.
WASHER WHIRLPOOL WTW5000DW1 "Replaced parts, tested. Still little noise coming from gearcase. But customers able to use machine now. Ordering gearcase, cam pulley; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"
Corey L.
WASHER WHIRLPOOL WTW5000DW2 Checked door on unit upon arrival. Door was in good condition. Checked lid lock. Found lid lock failed. Lid lock error code f5e2 lid lock fault. Replaced lid lock. Ran calibration. Optest ok. Cleared error codes. ; used 1 W11307244 (DOOR LOCK) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc: clicking noise behind unitFound debris hitting condenser fan. Removed debris. Op test ok
David R.
DRYER WHIRLPOOL MGD6630HC0 "Replaced repair kit, tested. No noise. Op test ok"
David R.
DRYER SAMSUNG DV45H7000EW/A2 "Cc unit would turn off after 3/4 mins. Put on timed dry, unit ran for 10 mins no problem. Wet 2 bath towels, put on normal cycle, put up front by the sensors. Went through cycle fine, minutes changed up and down as normal but never turned off. Checked sensors, check good. Unit is good. Advised customer to also clean lint trap at end of vent. Op test ok."
Brian M.
DISHWASHER KITCHENAID KDFE104HBL0 Cc dispenser door broken Replaced dispenser Tested door OP TEST OK
Brian M.
DRYER SAMSUNG DV328AGWXAA Installed belt and pulleyRan test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DRYER WHIRLPOOL WGD4815EW2 Cc door is hotter than her old one. Advised customer That the temps on door would be hotter than older due to poor insulation in the door . Tempt on outer door when running with no cloths was 95 And to me this is normal heat for a gas dryer
Jason N.
WASHER MAYTAG MVWC465HW2 "Cc unit not cycling Customer states water just keep coming in and doesn’t advance to next cycle. Confirmed unit filled with water. Plugged in, tub started filling with water, canceled. Ran manual drain, would not exit drain mode. Checked pressure hose at control, blew through, felt it pop open. Reconnected and Ran diagnostics, no codes. Ran auto test. All functions passed. Started normal wash cycle to ensure water pressure sensed properly."
Gabriel P.
DRYER MAYTAG MGDC200XW2 Check all fuses and igniter all good call bj for assistance checking timer found from c to b open and it suppose to be close will need a timer giving estimate they will not fix do not order parts
Gabriel P.
RANGE WHIRLPOOL WEE730H0DS0 "Replace blower fan ,opt test ok"
Corina B.
WASHER AMANA NTW4516FW2 Found the gfi outlet was tripped. Started the washer. Advised cust to replace the gfi outlet. Should the installation page where is stated to not have a fuse on the ground or neutral. Called SM advised me to replace the control. Ran a calibration. Optest ok
Gabriel P.
RANGE MAYTAG MER8600DH0 "Replace heating element preheated to 350 degrees,opt test ok"
Brian M.
WASHER WHIRLPOOL WFW9600TW01 Installed bellow Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER GE n/a Cc unit not spinning right and making blinking noise Found noise to be coming from clutch unit not shifting into place properly Also found weak suspension Needs rods and shaft kit Advised if they continue with repair they need to provide a model number One I used for quoting was a similar model that I looked
Jason N.
DISHWASHER KITCHENAID KDTE234GPS0 "Cc unit not drainingFound water in bottom of unit. Customer stated it stopped a few days ago. Ran drain test, pump running, but not draining into sink. Removed drain line at disposal, found plastics debris clogging connector nipple, removed and retested drain. Unit now draining, op test good."
Jason N.
RANGE MAYTAG MGR8800FZ0 "Installed control, dsi board and ignitor. Also installed appliance bulb from truck stock as the customer did not have one at the house. Ran bake test to 350 , all unit functions good. Op test good.; used 1 8009 (APPLIANCE BULB) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Recovered refrigerant, installed evaporator and uv dye drier. Brought system down to 28 in/hg vacuum for 15 min, shut off pump, watched gauges for 10 min. No change, recharged system with 5.5oz of r134a. Watched frost pattern on evap. Frost pattern starting, advised customer to allow 24 hrs for unit to return desired temps."
Brian M.
DISHWASHER KITCHENAID KUDS30IXBL8 Installed pump Ran test cycle OP TEST OK Customer to install spray arm when it comes in
Brian M.
COOKTOP ELE WHIRLPOOL WFE505W0JZ0 Cc cooktop light does not turn on when using left side Found p10 connector violet wire not in place just dangling Connected wire tested unitOP TEST OK
Jason N.
WASHER MAYTAG MVWC565FW2 "Cc unit not spinning or advancing cyclesRan diagnostics, found codes f5e1 for lid lock fault, and f0e2 for oversuds.Replaced lid lock using truck stock, ran auto test and calibration. Op test good. Also advised customer to use only 2tbls of detergent, as she said she was using 1/2c. To prevent oversuds condition. ; used 1 W11307244 (DOOR LOCK) from stock"
Jason N.
DISHWASHER WHIRLPOOL KUDS03FTPA3 Installed control board. Ran wash test. Unit operation test good.
Corey L.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Found error code long fill no fill f8e1. Checked water valves on machine good. Turned hot water on in diagnostic cycle found hot water off at the wall. Turned water back on ran calibration ,good. Optest ok."
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 I inspected the machine with the UV light I checked the fresh food evaporator I checked the filter dryer I check the compressor. I was not able to find any signs of leaking there are no signs of Freon I’m suspecting that the leak is internal. I called Whirlpool Tech wine we put the machine test 4 waited a minute hooked up the high side gauges waiting with additional five minutes for equalization high side pressure at stabilization was 25 psi. leaking Freon. The machine is nonrepairable customer will speak to their extended warranty for next steps
Brian M.
DISHWASHER FRIGIDAIRE FGID2474QF0B Cc of error i30 Found dog food under float switch Cleared food Error went away Ran test cycle OP TEST OK
Gabriel P.
WALL OVEN WHIRLPOOL WOD51ES4EB01 "Replace parts,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDF330PAHW1 "Found loose connection o343586n control correct issue customer smile and happy,opt test ok"
Gabriel P.
RANGE MAYTAG MER5755QAW "Try preheating it to 350 it stay on 100 degrees for 10.minutes so ohm out heating element had continuity check voltage at terminal from l1 to neutral 120 from l2 to neutral 121 and from l1 to l2 242 voltage check voltage going to bake element 000=will need a control the relay on control not sending voltage to it giving estimate customer will not fix buying new,opt test ok"
Gabriel P.
DRYER MAYTAG MEDB835DW3 Control getting proper voltage but not responding thermal fuse are good will need control and user interface customer will not repair also when leaving said her husband saw two error codes last week f6e2 and f6e3 which means lost communication they going to call whirlpool for coverage on parts
Jason N.
RANGE AMANA AGR5330BAB3 "Cc unit oven not heating properly, too coldCustomer also stated burner flames on cooktop seem too highRan bake test to 300, let cycle. Temps reading approx 295-305, unit heating properly. Set temperature calibration offset +10 degrees. Adjusted burner flames for simmer, op test good."
David R.
WASHER MAYTAG MVWB765FW3 Replaced parts. Tested test 51/52. Op test ok
Corina B.
DISHWASHER WHIRLPOOL DU940GWDB6 CC that the kick plate is broken. Found the tab on the kick plate broke off. Will need a new kick plate. Part is no longer available. ; ordrng 1 9742870 (panel-toe)
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc: frost build up in freezerUnit was free of any frost upon arrival. Checked gaskets and seals. Could not find any signs of air leakage. Doors all closing properly. Unit functioning as designed. Op test ok
Corey L.
REFRIGERATOR AMANA ART318FFDW06
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed door. Ordering name plate. Customer to install.; ordrng 1 W10839793 (nameplate)
Jason N.
WASHER MAYTAG MVWX500XW0 "Cc unit not starting cycle or not spinningRan diagnostics, found codes f7e5 for shifter fault, f5e1 for lid switch fault lid is up. Customer stated lid lock will flash sometimes. Tested lid lock, strike is damaged and has a hard time fitting into receiver. Unit needs lid lock and strike. Unit also will not fully shift over into agitation, customer stated it will not advance cycles or it will make a grinding noise when agitating. Unit will also need shift actuator. Customer not repairing at this time, estimate only."
Joe O.
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Cc: unit stuck on coldest in freezer, ice freezing togetherFound temp control not seated properly. Adjusted control. Found Small amount frost build up on ice and near damper. Checked damper operation. all gasket and seals sealing properly. Op test ok"
Corina B.
WASHER WHIRLPOOL WTW8040DW4 CC that there is a creeping noise in agitate. Started a normal cycle with clothes. All sounds are normal. Optest ok.
Corey L.
REFRIGERATOR KITCHENAID KSSC42QTS02 "Shut cooling off to Replace fan motor. Replaced parts listed except auger motor. Motor had wrong connection. Steamed under ice bucket to free from door. turned unit back on and user interface failed. User interface beeps then shuts off. Looked up service pointer R4317485. Will need user interface. part lookup sends to wrong part, ordering correct part. ; ordrng 1 WP2252130 (ref auger motor) and 1 WPW10468940 (contrl-box)"
Jason N.
REFRIGERATOR WHIRLPOOL ET18GKXGN01 "Cc unit not making ice againCustomer states fill tube is frozen again Checked fill tube, clear, not frozen. Ran manual harvest on ice maker, will not index. Unit needs ice maker, ordering ice maker. No lbc for customer.; ordrng 1 4317943 (icemaker )"
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Cc unit measured fill.Customer has extended warranty in entitlement Customer stated measured fill not close to where it says it is. Ran measure fill test, water pressure from dispenser very low, will not fill to desired amount. Customer stated he just replaced filter. Advised water pressure is too low to achieve measured fill. Checked water pressure into unit. Low pressure from water source, water line connected to piercing valve in basement. Advised customer to contact plumber at this time."
Jason N.
DRYER MAYTAG MEDC465HW0 "Cc unit making burning smell and smokeCustomer stated he started smelling a burning smell and then unplugged it. Removed back panel, found lot of fluff built up inside back of unit. Cleared out. Checked wiring connections. Checked good. Plugged in and ran cycle test. Dryer cycling on and off normally. No burning or smoke during test. Vent tube is very long, also foil vent style is being used. Venting is routed through wall and exit high on back of building wall. Advised customer to have venting inspected and to have foil venting replaced with semi rigid."
Corey L.
RANGE WHIRLPOOL WFG525S0HV1 Found error code f5e1(door latch not operating). Replaced main control. Error code still flashing. Unplugged door latch from main control and display came back. Checked door latch and found latch failed. Will need door latch. ; ordrng 1 WPW10107820 (latch-door )
Jason N.
WALL OVEN GE JK3000DF3BB "Installed good fan blower assembly. Ran bake test to 300. Unit preheated with no codes, blower fan operation normal. Op test good.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corina B.
WASHER WHIRLPOOL WFW3090JW0 Ran entitlement good. CC that den is on the control. Held the program and the options in for 3 seconds. The drain pump and door locks. Checked the connections good. Service pointer W11395614A to replace the control. ; ordrng 1 W11334214 (TIMER)
Jason N.
DISHWASHER MAYTAG MDB7749SBM3 "Installed control board and console control. Ran wash test, op test good."
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit not filling with enough water Ran diagnostics, found codes f3e2 for inlet water temperature fault, f8e1 for long fill. Checked water in to unit, good psi. Checked resistance on valve thermistor, reading open. Unit needs inlet valve. Replaced using truck stock. Ran auto test, all functions passed. Good fill level. Op test good.; used 1 W11165546 (VALVE) from stock"
Brian M.
WASHER MAYTAG MVWX655DW0 Cc unit agitates when spinning Found spline in washplate and tub hub damaged Needs tub hub and washplate EST only
Brian M.
WASHER MAYTAG MVWB765FW0 Cc unit had error of f6e2 and f6e3 he took apart the UI and found burnt marks on UI board Found marks on UI board near connector plugged everything back in and found lights on UI to be on but unit is not responding Needs UI and control board Safety team does not want to repair and will reach out to customer
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Called tl, advised to ohms thermistors, rc 5.8 on 20k scale fc 4.7 on 20k scale, 7.6 on 200k scale, temps were -4 fc, and 38ff, replaced W11405276, W11214887, WP2198677, 2315549"
David R.
WASHER MAYTAG MVWB766FW1 Replaced part. Tested. Lock3d. Op test ok
Jason N.
SXS REFRIGERATOR GE GSS25QGTABB "Cc unit not dispensing water. Customer states it’s doing the same thing as it was earlier this year. Checked water reservoir, found small crack in reservoir. Leaking into fridge and draining reservoir. Unit needs water reservoir again, still under 1 yr. parts warranty.; ordrng 1 WR17X11440 (water tank assm)"
Joe O.
DRYER MAYTAG MEDC465HW0 Installed door seal. Op test ok
Brian M.
WASHER WHIRLPOOL MVWB835DW4 Cc of no power to control. Found UI to be unresponsive entered service mode and found error of f6e2 and f6e3 again not sure what is causing this issue but this is the 3rd time with this unit giving these errors Checked outlet and plumbing all checked out good Installed control and UI Ran auto test and calibration OP TEST OK
Joe O.
WASHER MAYTAG MVWX655DW1 Installed dispenser. Op test ok
Brian M.
REFRIGERATOR JENN-AIR JS48SEFXDA Installed drain pan per sheet provided Advised to let cool for 24 hours due to having to defrost freezer evap OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
WASHER MAYTAG MVWC565FW1 "Cc: water not flowing well, not rinsing clothes properly, and noisyFound no stored error codes. Ran auto test, unit has good water pressure. Found drain hose installed incorrectly in stand pipe. Drain hose was shoved about a foot and a half into stand pipe. Ran calibration. Unit functioning as designed. Op test ok"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc of temp. Found Fz evap cover with frost. Defrost issue. Took off cover, tested heater, good. Tested and got 120 coming from board. Tested harness at control. Needs new harness. Ordering motor evap comes with harness; ordrng 1 W11109595 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
RANGE WHIRLPOOL WFG320M0BS3 "Installed orifice holders and burner cap, checked for leaks. No leaks. All burner operation tests good."
Corey L.
DRYER SAMSUNG DV45H7000EWA2 Replaced element on dryer. Ran a test cycle. Dryer heated up. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WASHER AMANA NTW4516FW2 "Replaced the control. Ran a calibration. Brought core back for return. Optest ng, found the wires to the shifter are corroded. The drain pump propeller is broken. Will need a new wire harness, drain pump and shifter. ; ordrng 1 W10903246 (harns-wire) and 1 W10913953 (actuator) and 1 W10919003 (pump-water)"
Corina B.
OTR MICROWAVE KITCHENAID KHM52040BSS0 CC that the light in the cabinet does not come on. Found the door switches are faulty. Replaced the switches from t/s. Optest ok; used 1 W10450407 (XXX DO NOT RESTOCK XXX) from stock
Corey L.
REFRIGERATOR GE GYE22HSKBSS Replaced evaporator fan motor. Optest ok. Cleaned out ice from evaporator drain hole. Removed ice from shelf in front of evaporator. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc: not cooling in ff sectionFound temps in ff section at 52 degrees and freezer at 6 degrees. Found evap frosted over. Unit defrosting. Needs control; ordrng 1 W11224256 (cntrl-elec)
Brian M.
WASHER WHIRLPOOL WTW8200YW0 Cc of leak from. Left front corner Inspected previous repair and found no water leaking from bearing everything in that area is dry Found water marks on the side of tub caused by unit not being level and when it fills its splashing out Leveled unit to square up basket to fill cup Ran several test cycles OP TEST OK Placed water mat down just Incase it happens again
Corina B.
REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 CC that the freezer is cooling but the ff is not. Fz -10* ff 50*. Found frost on the back wall of the freezer. Will need a main control. Steamed out the freezer. Replaced the control from t/s. Optest ok; used 1 WPW10503278 (CNTRL-ELEC) from stock
Joe O.
DRYER SAMSUNG DV48J7700EW
Corina B.
WASHER WHIRLPOOL WTW4816FW2 Replaced the main control. Brought core back for return. Ran a calibration. Started a normal cycle with clothes. Optest ok.
Corina B.
MICROWAVE GE CVM1790SS1SS "CC that the unit is not working. Adjusted the door switches. Advised cust if it happens again, Will need the switches. Optest ok"
Corina B.
DISHWASHER JENN-AIR JDB8200AWS0 "CC that the unit is leaking. Found the water valve is leaking. Will need a new valve. ; ordrng 1 WPW10327249 (water intake valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc: leakingfound water mark on water mat under unit. And water spot on floor. Started normal cycle. Let unit run could not locate leak or find water markings where leak was coming from. Added soap. Ran cycle. Could not duplicate leak. Placed water mat advised customer to watch. Went to leave and unit started leaking. Found suds pushing through float and leaking through shaft. Advised customer to try a different type of soap. Water hardness came back as hard.
Gabriel P.
RANGE WHIRLPOOL GBS307PDB12 Found thermostat fuse open also found a service pointer that matches with model # it will cover for all charges by whirlpool service pointer ordering ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10176670 (blower)
Gabriel P.
WASHER WHIRLPOOL WTW7500GW0 "Found error code f0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: • Load size exceeds washer capacity. Remove excess laundry, then and f5e4 lid not open before cycles Fault is displayed when one of the following conditions occurs:• User presses START with lid open.• User presses START after a predetermined number of consecutive and f2e1 stuck key and f0e5 off balance load ran calibration and auto test pass ran 6 large towels and watch the cycle pass opt test ok no issue"
Brian M.
DRYER MAYTAG MEDB765FW0 Cc of error of l2Found centrifugal switch not engaging Manually pushed switch and got error to go away but then it came back on next startup Needs motor and blower also door clip is bent and won’t go back into place ; ordrng 1 WP3388229 (retainer) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)
David R.
DRYER MAYTAG MEDC215EW1 Cc no heat. Found element broke open inside and shorted out.; used 1 279838 (ELEMENT) from stock
Gabriel P.
WASH/DRY COMBO MAYTAG MGT3800XW1 "Pulley was grinding replace from kit on truck stock,opt test ok ,customer will call office for payment cause they don’t have no one to pay me ; used 1 4392067 (DRYER REPAIR KIT) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit leaking after. Turned water on, pin hole leak in water line going to house, unit is good. Let customer know about where hole is at. Replaced water line or find connection to splice and hook hose up to. Unit good, op test ok"
Corina B.
REFRIGERATOR KITCHENAID KRSC500ESS01 CC that the freezer will defrost food then refreeze food. Called t/l Mike to see what board to replace. Will need the main control. Cust called whirlpool they are sending the part to him.
David R.
RANGE WHIRLPOOL WFE505W0HW1 "Replaced part, tested, good. Customer also wanted me to check out temp on unit. Put unit to 350* tested with cast iron skillet in, tested temp at 350 after preheat. Little squeak noise coming from when in bake. From either bake element because it’s new or expanding and contraction from heat. Everything test good. Op test ok"
Brian M.
DISHWASHER KITCHENAID KDFE104HPS0 Cc unit not washing good and leaving white spots on plastics and some silverware Found liquid soap build up on corner and found some in the filter Ran cup test sump assembly is working just fine Advised customer that to much soap could cause this or not allowing the unit to fill with hot water( run hot water at sink before starting dishwasher) also advised on a clean out OP TEST OK
David R.
DISHWASHER KITCHENAID KUDS30IXBL7 "Cc of water, said she saw a little come from right corner. Ran unit for about 15 mins, took off bottom cover. Adjusted feet. Looked at gasket that was previously put on, good. No water residue and nothing feels wet. After a couple more minutes. Water is leaking from float switch. Took about, looks like gasket is worn down and a piece to float switch device is broken underneath. Gave estimate to customer, do not order parts ; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWC465HW2 "Replaced parts, also found No Fill Long Fill error. Hot water valve was humming on manual mode, found hot water was turned off at house, opened valve. Let customer know to leave on even if using cold wash. Went through test mode and calibration. Op test ok"
Gabriel P.
RANGE WHIRLPOOL XFG520S0AS0 Found bottom drawer with to much baking pans and they were having contact with spark plug not allowing to spark and light remove one big pan and started to preheat also check burners and they were ok
David R.
DISHWASHER MAYTAG MDB8959SBS2 "Cc of unit lock on. Reset power, control lock keeps coming on can change after a few tries but goes back to being locked. Will need UI, do not order part; ordrng 1 WPW10475780 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
MICROWAVE JENN-AIR JMW2330WS00 "Cc of turntable not working. Found shaft broken and bad turn table motor. Read through notes, already gave customer estimate of everything, going based off that. Ordering motor and shaft; ordrng 1 W10911403 (motor-turn) and 1 WPW10776938 (shaft-turn), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Cc unit stops making ice then will start Found icemaker to have water in it and some cubes in basket Ran test harvest unit cycles but did not call for water Needs ice maker and harness ; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Brian M.
DISHWASHER MAYTAG MDB4949SHZ0 Cc of unit not functioning properly Found unit to fill and drain but sump assembly has a whining sound nothing in sump assembly Needs sump assembly ; ordrng 1 WPW10591570 (pump&motor)
Joe O.
WASHER WHIRLPOOL MHW5630HW0 Part was damaged in shipping. Re ordering drawer.2 techs; ordrng 1 W11316600 (drawer)
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit lights, ice maker and dispense do not work.Unit is working when I arrived, Suspect power board or pantry board. Checked pantry board, noticed when moving pantry drawer in and out, pantry board operation intermittent. Checked harness for wire breaks, found wire break. Unit needs pantry board harness. No lbc for customer, sent receipt to customer email.; ordrng 1 W11170612 (harns-wire5342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Incorrect door gasket sent. Reordering door gasketOffice to reschedule gasket shows out of stock.; ordrng 1 W10830274 (gasket-fip)
Arthur V.
RANGE GE PB930SF2SS "Found right front burner switch faulty. Burner reading 84 ohms. Pilot light staying on. ; ordrng 1 WB24T10162 (switch infinite cont), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER WHIRLPOOL KDTE254ESS2 "Customer complaint when unit fills it is louder than when they first got it —. I do not think it is too loud and advised customer if valve is changed it may not reduce sound. ; ordrng 1 W11175771 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR GE GSS25QSWASS "Installed ice maker, ran manual harvest test, unit indexed and filled with water . Op test good."
Joe O.
DRYER MAYTAG MEDC465HW0 Cc: not drying clothesFound venting smashed and kinked behind unit. Advised customer that it will restrict air flow and cause long dry times. Unit is heating and cycling heat. Functioning as designed. Op test ok
Jason N.
WASHER MAYTAG MVWB850YW1 "Cc unit noisy when in spinRan manual spin test, bearing noise present. Unit needs bearing kit. Replaced using truck stock. No lbc for customer, still waiting on lbc restock. Sent receipt to customer email.; used 1 W10435302 (BEARING) from stock"
Joe O.
RANGE HOOD WHIRLPOOL WVW53UC6FS1 "Cc: noiseCustomer states one day it started making a strange noise, then sounded like something was getting sucked out of the blower. She states after it sounded like it was getting sucked out it stopped making the noise. Could not duplicate noise. Unit functioning as designed. Op test ok"
Joe O.
DISHWASHER KITCHENAID KDTM354DSS0 Cc: not getting waterUnit fills. Found sump receiving power but just humming. Needs sump assemblyCustomer does not want to repair at this time
Jason N.
RANGE GE CGS990SET4SS "Installed flame deflection plate, ran bake test. Op test good."
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 "The auger motor is seized in place is a new auger motor; ordrng 1 242221501 (motor-auger), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDF530PAYM7 Installed element and control. Ran diagnostics test cycle. Op test ok
Jeff M.
RANGE KITCHENAID KODE300ESS00 Control panel not needed. The inline thermal fuse is open. I left the part with the customer ; used 1 WPW10545291 (FUSE) from stock
Joe O.
WALL OVEN KITCHENAID KOSE507ESS04 Cc: vibration noiseCustomer started both units. I did not hear much difference in the 2 ovens from a couple feet away. Called whirlpool tech line spoke with mike he stated it could just be the fact that one oven is higher then the other so it puts the unit closer to the hearing level. He stated that the customer could have the ovens swapped to verify that it is just a height and heating issue. He also stated that the only other thing would be the convect fan motor. Spoke to BJ. found unit is sitting on an open surface(took pic). Advised customer the units are suppose to sit on a flat surface and she would need a contractor to replace the floor under unit. need contractor
Jason N.
RANGE WHIRLPOOL JGRP430WP01 "Cc unit oven not workingCustomer stated husband replaced the bake electrode but still doesn’t work. Ran bake test, confirmed electrode sparking, but no gas coming from burner tube. Ran broil test, good spark, but again no gas flowing through tube. Checked safety switch in back, it is in on position. Cracked gas tube feed to dual valve, gas flowing to valve. Solenoids clicking on bake and broil tests. Unit needs dual gas valve. No lbc for customer, sent receipt to customer email.; ordrng 1 W11239228 (valve-gas), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
RANGE GE PB970BM3BB "Cc: lock light on for lower oven, but unit was unlockedCustomer stated the light had came on and if left alone for a while the light would go off. Lock motors and sensors all check good. Ran test bake to 350. Could not duplicate issue. Op test ok"
Joe O.
REFRIGERATOR AMANA ABB1924BRB00 "Cc: not cooling properly in ff sectionFound ff temps at 50 degrees and freezer at 7 degrees. Found evap frosted over. Entered manual defrost. Unit started to defrost. Needs control. Replaced control, steamed unit out. Unit is cooling. Advised customer to allow up to 24 hrs for unit to reach temperature. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
Jason N.
DRYER MAYTAG MEDE300VW1 "Installed main control. Ran dryer op test, op test good."
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Cc that light on bottom of microwave is not working. Found light bulb failed. Will need new lightbulb. ; ordrng 1 8206232A (lamp 40 watt 4.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
MICROWAVE AMANA AMV2307PFS0 Replaced with new interlock switch kit.
Jeff M.
RANGE WHIRLPOOL WFG550S0HZ0 Installed new part unit op tested good
Corey L.
DISHWASHER MAYTAG MDB7749SBQ2 Cc star button and cancel buttons not working. Confirmed found some corrosion on ribbon. Will need ui. ; ordrng 1 W10811167 (panel-cntl)
Arthur V.
WASHER WHIRLPOOL WTW4816FW1 Unit getting a f0e2 error. (Over sudsing ) Upon arrival unit in a continuous drain mode. Let unit complete cycle and ran diagnostics. After clearing code advised customer about the issues with over sudsing and to not use more than 2 Tbls of HE detergent. ran a recalibration cycle after testing. Op test good
Jeff M.
DRYER WHIRLPOOL WGD4815EW2 Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWC360AW0 Wasn’t able to duplicate an issue and put the unit in the test cycle and calibration cycled both cycles tested good
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 The unit had no present issues it’s relatively new explain to the customer how to properly use the machine unit tested good
Arthur V.
WASHER WHIRLPOOL GHW9250MT2 Customer stated unit has been getting to about 2 min and then starts flashing and beeping. Customer also stated she has been using it today and it has worked properly each time (she was using it when I arrived). She also stated she was getting a error code but don’t remember what it was. This unit does not store error codes. Ran the diagnostics cycle and unit completed it and passed. Advised customer if unit fails again to document error and call back.
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The the unit was humming at the evap fan I found the blades on the fan where not pushed in the motor shaft completely. Unit op tested good
Gabriel P.
RANGE JENN-AIR JGRP536WP00 Reorder part cause we order wrong one It didn’t gave us a picture but we found out that the valve comes with switch
Arthur V.
RANGE HOOD WHIRLPOOL GXW7330DXS1 I think the install is the issue. One side of the chimney is not sitting flush in the hood. See pics Pulte homes to take fan down and reinstall.
Jeff M.
RANGE WHIRLPOOL WFE320M0ES2 Installed new part unit op tested good
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced parts, leveled out unit as best as possible. Op test ok. Customer never got his grille kick plate when it was delivered. Ordering out, no need for return; ordrng 1 W10911309 (grille-frt)"
Dan H.
WASHER WHIRLPOOL MHW5630HW0
Jason N.
WALL OVEN JENN-AIR W241 "Cc upper oven not working, lower oven is working.Customer stated he replaced the thermostat module, but still not working.Checked power in to upper selector and thermostat modules. good power in to L1 and l2 @ 242v. Checked contact continuity on thermostat and selector switch, found selector switch not providing L1 to upper oven functions. Unit needs selector switch. Part is nla(703077, probably for awhile now). Customer paid service, is going to eBay part and repair himself, he just needed a proper diagnosis."
Arthur V.
DISHWASHER MAYTAG MDB4949SHZ0 Replaced latch assy. Op test good
Dan H.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Customer complaint that unit is not cooling, fresh food section and freezer section at room temperature, evaporator fans and condenser fan are running, compressor is not running, unit needs new compressor ; ordrng 1 W11025999 (compressor)"
Corey L.
MICROWAVE WHIRLPOOL KOCE507EBS06 "Cc that the lower oven makes a rattling noise when on. Found blower fan not properly installed, hitting shroud. Replaced with parts sent. Pre heated oven good. Optest ok."
Corey L.
WASHER WHIRLPOOL WTW6700TW1 Cc that there is squeaking. Found glue on top of seal. tightened shaft but down. Ran test cycle ok. Optest ok.
Corey L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Customer complaint fridge is very noisy, unit not plugged in, plugged unit in, fans and baffle sound normal, unit is operating as designed from tests that could be done with unit not plugged in 24 hrs prior"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Cc that light was not working. Checked temperatures, in range. Checked door switch. Found switch failed. Opened and closed door multiple times. Replaced door switch. Optest ok."
Corina B.
DISHWASHER KITCHENAID KDFE104HWH0 "Cust showed pop, sent pic. CC that the unit is not working. Ran diag 4-3 wash motor not running, 7-1 no heat.. checked power at the control 0 volts to the pump and motor. Will need a new control ; ordrng 1 W11305303 (cntrl-elec)"
Corey L.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced main control. Ran cycle. Optest ok. Triac on main control failed causing float switch to not shut off once water valve is energized. Filled unit and drained twice.
Brian M.
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit freezing things Ran test 3 baffle and fan test baffle does not seem to shut all the way and allowing air to pass by Needs baffle ; ordrng 1 WPW10196393 (damper control assy)
Corey L.
RANGE WHIRLPOOL JJW8530DDS "Customer complaint oven will not bake, found error code keyboard tail disconnected. Found all connections good on main control. Will need main control 74008400. Part is no longer available."
Gabriel P.
WASHER WHIRLPOOL WFW6620HW0 "Help corina to change tub and put back together ,opt test ok"
Brian M.
WASHER MAYTAG MVWB765FW3 Cc item got stuck under plate Found agitator to be bowed Replaced agitator Ran test cycle OP TEST OK
Brian M.
WASHER GE GTW330ASKWW Update did take gave error of 2 blinks called Ge tech they are sending this over to be reviewed.They said they would reach out in 2-3 business days if there is a fix
Brian M.
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 Cc unit won’t unlock Plumbing and electrical all checked out do not see Found error for f11 could not get unit to unlock in service mode Manually unlocked unit Called whirlpool error f11 is not listed Whirlpool states f11 is a Motor control failure and that’s part of the ccu/timer and to replace it again; ordrng 1 W11334214 (CCU/TIMER )
Brian M.
OTR MICROWAVE GE JVM6175DF1WW Cc unit not working Plugged unit it Ran test with load unit is heating. Found lights to be flickering on the control and inside Needs Control board EST only
Brian M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed UIOP TEST OK
Corina B.
WASHER WHIRLPOOL WFW6620HW0 Checked tub and is snagging a sock. Replaced the tub. Ran a cycle. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Called Techline. Explained parts replaced already, water line to Fz door is crimped a little at bottom. Freezing up in water line. Agreed to order door. Called customer explained about parts needed to be ordering; ordrng 1 LW11026428 (dor-fip) and 1 W10873791 (icemaker) and 1 W11212392 (cntrl-elec) and 1 W11214887 (cntrl-elec)"
David R.
DISHWASHER KITCHENAID KDPE234GPS0 "Cc of display. Unplugged unit, plugged in. Started up, was not displaying on front display. Ordering light indicators and control ; ordrng 1 W10858705 (cover) and 1 W11281068 (light-ind) and 1 W11305303 (cntrl-elec)"
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc of temp and lights. Lights in ceiling FF flickering and FZ light flickering. Got there and compressor was turning off and on. FF temp 55*, Fz 40* . Unplugged unit for a couple mins. Could have restarted the boards. Compressor good amps and watts. Went through test 4 in service mode. Everything worked correctly. Can feel cold air from fans in both sections. Fans in FF and FZ good. Can feel heat from condenser. Ordering controls and light module.; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 2 W11205083 (module)s"
Dan H.
REFRIGERATOR AMANA ART318FFDB06
Corina B.
WASHER MAYTAG MVWX655DW2 "CC that the unit will not wash or spin. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, ran a calibration. Ran a agitate and a spin. Optest ok."
David R.
WASHER MAYTAG MVWB765FW3 Cc of washer not spinning. F8E1 long fill. Found cold water valve not working. Could not find on t/s. Ordering valve; ordrng 1 W11165546 (valve)
David R.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "Cc of temp. Found wall of ice on evap cover. Put into service mode. Heater working. Fz sensor read bad. Will need harness and thermistor; ordrng 1d W11405276 (HARNESS) and 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL JCD2389DTB Replaced the enclosure to the ice maker. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint of water left in dispenser cup, advised customer that this is normal operation, unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit is not starting just buzzing, found no power to outlet, plugged unit into another outlet, unit powered up, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Dan H.
RANGE WHIRLPOOL WFG320M0BB2 "Installed new control, op test good"
Dan H.
DRYER WHIRLPOOL WED72HEDW1 "Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP8544771 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE WHIRLPOOL WFE505W0HW0 "Customer terminal block is burnt and some wires on main harness are burnt as well. Customer sent copy of POP ordrng 1 W11416047 (MAIN HARNESS 81.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
RANGE KITCHENAID KSGG700EBS1 Cc that unit is intermittent pre heat Ran test bake and unit heated right up Called whirlpool they said there is no known issue but could be a DSI board but it’s hard to determine and doesn’t make sense to throw parts at it Advised customer to watch and give us a call if issue gets worse
Dan H.
DISHWASHER KITCHENAID KUDS03FTSS3 "Customer complaint that unit is not cleaning top rack, placed glasses upright in rack , started normal wash cycle, incoming water temperature at 82 degrees, glasses in upper rack did not fill, found filter before chopper blade severely clogged, cleared ran test cycle, glasses filled, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 2 degrees, found damper not opening, unplugged damper is receiving 120vac , plugged back in damper is working, now, op test good , if problem should reoccur unit new I’ll need air damper"
Corey L.
RANGE JENN-AIR CCGP2820P Installed ignitor switches optest no good. Will need spark module. Office to order spark module. ; ordrng 1 WP71002749 (module-spk)
Brian M.
RANGE KITCHENAID KEMS309BBL00 Cc unit is not reaching pre heat temperatures Preheated to 350 just fine then set to 400 unit did not move past 390 Checked service pointers found pointer # W10585108A states that preheat is a known issue and to order and replace control EST only customer wants to cal whirlpool
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cc bottom light not working all the time. Light comes on then opens and closes door and light goes off. Keeps trying to get it back on and it does not come on. Customers met tried replacing bulb. Light still not coming on. Replaced bulb, failed. Will need main control. ; ordrng 1 W10892389 (cntrl-elec)"
Brian M.
MICROWAVE WHIRLPOOL MH6150XMS1 Cc unit runs but does not heat Ran test found unit pulling 5.6 amps issue with high side Found issue to be with the transformer primary winding not within specs Needs transformer EST only
Jeff M.
DRYER MAYTAG MEDC465HW0 The unit not heating. I found one of the legs of power at the terminal completely meltedneeds a new terminal block customer will buy the cord. He wants us to install the cord; ordrng 1 279320 (terminal block)
Jason N.
RANGE KITCHENAID KEBS207SSS04 "Cc unit upper oven reading too high nowCustomer stated oven oven is reading 20 degrees higher now according to his oven thermometer. Adjusted upper oven temp calibration -10 degrees. Ran bake test to 350, let cycle. Oven temp reading average sample temps approx 305 degrees. Advised customer oven temps may vary +- 10 degrees. Op test good."
Arthur V.
RANGE MAYTAG MER8700DH1 Replaced bake element. Op test good
Dan H.
RANGE WHIRLPOOL MER6772BAQ "Customer complaint that upper oven is not heating, started bake for 350 degrees , bake element did not come on, control is not sending power to element, unit needs new control, part is no longer available ; ordrng 1 74006214 (cntrl-elec)"
Gabriel P.
WASHER WHIRLPOOL MVWC565FW1 "Found no error codes ran calibration and auto test pass no issue found explain customer how unit operate ,opt test ok"
David R.
WASHER WHIRLPOOL WTW8500DC Replaced part. Tested. Good.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found wires on left door on bottom broken replace new door opt test ok
David R.
REFRIGERATOR AMANA ASI2575GRS04 "Cc no ice. Found arm was not in the icemaker. Corrected, watched as it cycled and called for water. Op test ok"
David R.
DRYER SAMSUNG DV50F9A6EVW/A2 Replaced parts. Tested. Good. Op test ok
Gabriel P.
REFRIGERATOR MAYTAG MFI2569VEW "Replace new icemaker,opt test ok no leaks"
Corina B.
RANGE FRIGIDAIRE FGF337BCC CC that the oven does not heat. Checked with amp 3.0amos. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299) from stock
Corina B.
WASHER WHIRLPOOL WTW7500GC0 CC that the unit is not working. Ran diag F8e1 Long Fill. Found the hot and cold water was switched. Started a cycle. Optest ok.
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc: clicking noise in rear of unitFound wire in rear of unit rattling against the rear cover. Adjusted rear panel and wire. Op test ok
Jason N.
RANGE MAYTAG MGR8800FZ0 "Cc unit bake not workingRan bake test, bake ignitor sparking and igniting, flame good for about 10 seconds, then unit shuts flame off. Ordering electode, wires and dsi module. Customer also states the oven light never shuts off, it has now burnt out. Confirmed power to bulb socket, light button on control does not work. Unit needs control as well.; ordrng 1 W11161843 (harns-wire) and 1 WPW10324262 (igntr-oven) and 1 WPW10340325 (cntrl-elec) and 1 WPW10511278 (module-spk)"
Jeff M.
DRYER SAMSUNG DV48J7700EW "The idler pulley has failed needs replaced ; ordrng 1 DC97-07509B (PULLEY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR FRIGIDAIRE FRU17B2JW23 "Installed gasket, steamed gasket pliable to reform. Advised customer to allow approx. an hour to cool into shape. Op test good."
Jason N.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cc unit light will not turn offReplaced control and bulb using customer supplied pre Id parts. Op test good. Could not leave lbc, waiting on lbc restock."
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit making a thunking or knocking noiseCustomer states it’s noisy when washing. Ran auto test, asked customer when the sound starts. She identified it when it agitates, customer is hearing the magnetic clutch in agitation mode. Advised customer that that is a normal sound for these units. Ensured everything is tight underneath on rotor. Checked good. Unit is operating as designed.
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Found only half of ICEMAKER with ice. It appears unit is not dumping complete tray and when water fills ICEMAKER it splashes over the sides and soaks the cubes in the bin causing them to bond together. Unit needs icemaker. ******Reschedule at customer request ; ordrng 1 W11115534 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER WHIRLPOOL WTW8500DC0 "Cc unit noisy when in spin and lid not staying in place when open.Confirmed gearcase bearing noise when in spin. Unit needs gearcase. Unit lid feels loose, found hinge mount screw loose, tightened. Replaced gearcase using truck stock. Ran auto test and calibration. Op test good. No lbcs, waiting on restock. Sent receipt to customer via email.; used 1 W10811956 (CABRIO GEARCASE) from stock"
Jason N.
DRYER SAMSUNG DV328AGWXAA "Cc unit not startingChecked operation, will turn on but not start, can hear relay click. Pulled cover, found drum belt snapped, belt switch not engaged. Unit needs belt and idler pulley. No lbc, sent receipt to customer email address.; ordrng 1 6602-001655 (BELT) and 1 DC97-07509B (PULLEY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
RANGE WHIRLPOOL WFC150M0EW Replaced door front. Op test good.
Joe O.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc: not making iceFound temps in ff section at 40 degrees and freezer at 0 degrees. Found ice maker error code e2(motor lost position). Needs ice maker; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Installed new part unit op tested good
Arthur V.
DRYER SAMSUNG DV48H7400EWA2 Found idler pulley frozen and needs replaced.replaced with truck stock. Op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock
Arthur V.
DISHWASHER MAYTAG MDB8959SFZ4 Replaced both spray arms. Huge difference. Op test good
Arthur V.
DRYER MAYTAG MEDC465HW0 Replaced rollers. Op test good
Jason N.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Installed freezer door. Op test good.
Jeff M.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 The door had an indentation where the switch lines up needs a new door. Customer will call when the door has arrived for a return visit; ordrng 1 W11104469 (dor-fip)
Jason N.
WASHER WHIRLPOOL WTW4950HW1 "Cc unit will not cycle or spinCustomer stated they never received the pre Id control that was sent out. Could not install or retrieve for core. Plugged unit in, found unit stuck in sense. Drain pump humming. Pulled drain pump, found hair clips stuck in impeller. Removed and ran auto cycle. All functions test good. Op,test good."
Joe O.
MICROWAVE WHIRLPOOL KMHS120ESS1 Installed control. Ran test cycle. Op test ok
Jeff M.
REFRIGERATOR AMANA ART318FFDB06 Rent-A-Center has sold this fridge three times all three customer stated machine is not properly cooling verified the machine is not holding temps. The unit needs a new control.; ordrng 1 W11352623 (CONTROL )
David R.
HOOD WHIRLPOOL GXW7336DXS2 Replaced parts. Advised customer of cleaning supplies for good. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRS555SIHBOO "Cc: not making ice, water not cold enoughFound ff temps at 44 degrees, freezer at 05 degrees. Found fill tube frozen. Ran diagnostics. Ice maker cycles and fills. Water seeping from dispenser. Needs water valve and ice maker.; ordrng 1 W10873791 (icemaker) and 1 WPW10179146 (valve-inlt)"
David R.
WASHER WHIRLPOOL MAV7600AWW Replaced drain pump. Tested. Op test ok
Dan H.
RANGE MAYTAG MEW9530FZ03 "Customer complaint that convection fan shuts off every 10 seconds, started convection bake, fan started, fan ran through preheat , after preheat fan started cycling on and off, called whirlpool techline spoke to Leon, advised that this is normal operation of convection bake, unit is operating as designed"
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced parts, ran through diagnostics, heater came on, op test ok."
Joe O.
DISHWASHER WHIRLPOOL KDTE204GPS0 "Cc: dispenser not closing, not cleaning properlyInstalled dispenser. Found debris stuck in spray arms. Cleared debris. Ran diagnostics cycle. Op test ok"
Dan H.
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking from the bottom, found drain hose disconnected, reinstalled, started normal wash cycle, unit filled and began washing, no leaks found, unit is operating as designed"