We serviced a
ROPER WASHER
Model RTW4516FW1
Near South Euclid, OH 44121
Dan H
Job Details:
02/12/2018
Installed new tub and gearcase, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Bay Village, OH 44140
Brian B
Job Details:
02/12/2018
CC that water temp is not correct. Found hoses reversed . Corrected hoses. Leveled machine. Ran diag, no codes. Ran calibration and auto test and drain and spin. All functions normal. Op test ok.; JoB COMPLTD
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS571CIDW01
Near North Royalton, OH 44133
Macaulay G.
Job Details:
02/12/2018
Diffuser that was installed is making an abnormally loud vibration when closing damper. Office to order diffuser.; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 2/16 FRI 8-11,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS7
Near North Royalton, OH 44133
Macaulay G.
Job Details:
02/12/2018
Unit will not heat at all. Not engaging high side voltage. Diode testing open in both directions. Office to order magnetron and high voltage diode.; ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode), schdld next appmnt for 2/15 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details:
02/12/2018
Found door not hitting enough door switch enough to advance the ice maker. Adjusted door and icemaker advanced and filled. Tested ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near WARRENSVL HTS, OH 44122
Brian B
Job Details:
02/12/2018
Customer complaint of ice build up on fresh food section evaporator, confirmed, Steamed off evaporator, found evaporator cover mounting tabs broken, thermistor is in correct position, thermistor has already been replaced with plastic thermistor, fresh food section evaporator fan is very loud, ordering evaporator fan, evaporator cover and screws; ordrng 2 12990511 (SCREWS)s and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap), schdld next appmnt for 2/16 FRI 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EWH2
Near Euclid, OH 44123
Dan H
Job Details:
02/12/2018
Customer complaint that Unit shuts off mid cycle, started normal wash cycle, unit filled and began washing, all wire connections are tight, unit did not shut off mid cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Bay Village, OH 44140
Brian B
Job Details:
02/12/2018
Freezer door not closing good. Removed all food, bins and door. Tested slides , slides working properly. Replaced bins and door. Still closing properly. Door snaps shut. Could not find any mechanical failure. Op test ok. If problem reoccurs, office to pre Id slides.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model ZIC36NABLH
Near Rocky River, OH 44116
Brian B
Job Details:
02/12/2018
Machine making noise. Found auxiliary drain pan fan making noise. Per ser manual, there is no replacement and should it go bad, it can be disconnected. There is also a condensor loop that will evaporate the water. Disconnected fan motor. Set controls to normal. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Edgewood, OH 44004
Arthur V
Job Details:
02/12/2018
Water valve stripped. Needs replaced ; ordrng 1 W11165546 (WATER VALVE ), schdld next appmnt for 2/16 FRI !,
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ravenna, OH 44266
Robert A.
Job Details:
02/12/2018
Installed hose ext, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details:
02/12/2018
Installed adapter and closers, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTS21FGKBWW
Near Strongsville, OH 44136
Macaulay G.
Job Details:
02/12/2018
, Found access valve that is generally used for reclaiming refrigerant. Indicating that someone has worked on sealed system side. System is completely empty of refrigerant. Compressor is over heating due to running without refrigerant. Office to order compressor. Could not find appropriate part number for compressor. ;
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near North Madison, OH 44057
Arthur V
Job Details:
02/12/2018
Found upper oven ignitor open. 120 v to ignitor. Replaced bake ignitor from truck stock Unit op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS0
Near Aurora, OH 44202
Robert A.
Job Details:
02/12/2018
Installed door, set time, time not staying where set, per svc pntr W10866910 needs control and door asm; ordrng 1 W10860347 (COTROL BD) and 1 W10860356 (DOOR), Cllctd $96.25 Check # 2283, schdld next appmnt for 2/16 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44139
Robert A.
Job Details:
02/12/2018
Installed sump and harness, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Broadview Heights, OH 44147
Macaulay G.
Job Details:
02/09/2018
Removed food build up from drain line. Drains and tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44102
Macaulay G.
Job Details:
02/09/2018
Replaced console and electronic control. Tested ok.; Job Cmpltd,
We serviced a
KUDS30IXBT4 KITCHENAID
Model DISHWASHER
Near MAYFIELD VILLAGE, OH 44143
Jeff M
Job Details:
02/09/2018
The 1 hour wash led is partially on needs replaced; ordrng 1 WPW10500174 (UI),
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FH0
Near Shaker Heights, OH 44120
Dan H
Job Details:
02/09/2018
Replaced regulator and reconnected wire for oven light. Tested ok. ; Job Cmpltd,
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Russell Township, OH 44022
Jeff M
Job Details:
02/09/2018
Door switches were opening closing properlyinstalled the new harness tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near University Heights, OH 44118
Macaulay G.
Job Details:
02/09/2018
No voltage from aim board to auger motor. Temperature fluctuation in freezer is caused from user interface not regulating temps. Office to order user interface and main board.; ordrng 1 W11130211 (USER INTERFACE) and 1 W11172798 (CONTROL), schdld next appmnt for 2/15 THU !,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Munson Township, OH 44024
Jeff M
Job Details:
02/09/2018
There is frost cumulation on the back of the freezer wall. I manually put the machine in the defrost mode tested good needs a evap fan new front and rear controls and silicone for the edges of the cabinet; ordrng 1 8201711 (adhesive) and 1 W10843055 (CONTROL ) and 1 W11032800 (FAN BI METAL KIT) and 1 W11089931 (UI),
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near WARRENSVL HTS, OH 44122
Macaulay G.
Job Details:
02/09/2018
Replaced water inlet valve. Tested ok. No leaks.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Parma Heights, OH 44130
Macaulay G.
Job Details:
02/09/2018
installed new kit. Kit included user interface and main control. Tested ok. ; Job Cmpltd,
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Alice M.
Job Details:
02/09/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXWH0
Near Wickliffe, OH 44092
Dan H
Job Details:
02/09/2018
Installed new user interface, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW0
Near Cleveland, OH 44132
Dan H
Job Details:
02/09/2018
installed door seal and brackets, op test good ; Job Cmpltd,
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV5208WS-1
Near Euclid, OH 44117
Dan H
Job Details:
02/09/2018
Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, found turntable broken, ordering, capacitor , diode, turntable, and magnetron; ordrng 1 W10222507 (magnetron) and 1 W10289909 (tray-cook) and 1 W10492278 (diode) and 1 W10850446 (capactr-mg), schdld next appmnt for 2/15 THU !,
We serviced a
CROSLEY WASHER
Model CAW35114GW0
Near Cleveland, OH 44112
Dan H
Job Details:
02/09/2018
Customer complaint that unit does not agitate, ran diagnostics, no error codes found, ran manual test cycle, unit agitates, unit spins, valves open and close, drain pump is working, unit is operating as designed; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AS5
Near Lyndhurst, OH 44124
Dan H
Job Details:
02/09/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland Heights, OH 44118
Dan H
Job Details:
02/09/2018
Installed new valve, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW915YW00
Near Cleveland, OH 44114
Dan H
Job Details:
02/09/2018
installed new boot, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DH1
Near Brooklyn, OH 44144
Dan H
Job Details:
02/09/2018
installed magnetron and diode, op test good ; Job Cmpltd,
We serviced a
AMANA MICRO OVEN
Model AMV2307PFS0
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/09/2018
Replaced control part number W10849846 sent to cust from wlp. Op test good light working properly now ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Cleveland, OH 44110
Brian B
Job Details:
02/09/2018
CC that med cycle does not work. Checked vent.. vent run is too long and it is foil venting. Advised customer that vent must be rigid metal through the house. Ran diag, f4e3, restricted airflow. Cleared code, tested all heat settings. Machine is working as designed. Hooked vent back up. Very little airflow on outside of house. Advised customer that he should either install a shorter run or install a vent booster.; Job COMPLTD
We serviced a
WDT780SAEM1 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details:
02/09/2018
Main control is not sending power to be sump assembly unable to determine if the sump assembly is in good condition needs both main control and sump assembly; ordrng 1 W10854221 (CONTROL ) and 1 WPW10605057 (SUMP),
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near WARRENSVL HTS, OH 44122
Macaulay G.
Job Details:
02/09/2018
Replaced water inlet valve. Tested ok. No leaks.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near Cleveland, OH 44128
Macaulay G.
Job Details:
02/09/2018
Dryer is heating properly but not blowing air. Found that blower wheel was off of motor shaft. Reinstalled blower wheel and tested. All functions are normal. Also advised customer to replace vent with rigid or semi rigid venting.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Strongsville, OH 44136
Macaulay G.
Job Details:
02/09/2018
Replaced main control and thermistor. Tested ok. Advised customer to move refrigerator from garage to a room that is heated to make refrigerator work optimally.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details:
02/09/2018
Customer stated that bottom drawers were difficult to open. Used Vaseline to lubricate drawers to help with gliding. Tested ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Cleveland, OH 44111
Brian B
Job Details:
02/09/2018
Replaced hinge and cam parts. Door closer cam working properly. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Richmond Township, OH 44003
Arthur V
Job Details:
02/09/2018
Found unit leaking from center of gearcase. Bad oil and water mix (mud ) all over motor and bottom of washer. Needs gearcase and motor parts. (See pics) extra time. ; ordrng 1 W10734521 (slider) and 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 6 W11027980 (SCREW )s, schdld next appmnt for 2/14 WED ! [**],
Near Edgewood, OH 44004
Arthur V
Job Details:
02/09/2018
WHIRLPOOL WASHER Replaced bellows. Tested. No leaks. Op test good ; Job Cmpltd,
We serviced a
WDF560SAFB1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
02/09/2018
Ran diagnostics cycle, heater working fine, rinse aid is dispensing, discussed loading and unloading, op test ok.; Job Cmpltd
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details:
02/09/2018
Replace sup and motor,ran diagnostics test all good ; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
02/09/2018
Unit was not draining, checked drain pump housing, removed debris, tested, op test ok.; Job Cmpltd, saved tckt [SdLink\304373a.png], O-emld tckt [SdLink\304373b.pn
We serviced a
MFT2976AEM03 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details:
02/09/2018
Found cabinet is bowed in in the middle, used a straight edge and took pictures, this is causing FC door to not seal properly on the top, called Techline, spoke with Kurt, had me do a paper test at the area of biggest gap, had me measure gap against straight edge, 3/16ths, non repairable, SR#7721245293; Job Cmpltd,
We serviced a
MER6875AAN MAYTAG
Model RANGE
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
02/09/2018
Replace CNTRL elec,ran diagnostics test,all good and temp functioning correctly
We serviced a
WRF989SDAE01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details:
02/09/2018
Replaced thermistors, temps should level off now, op test ok.; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details:
02/09/2018
Unit has RC defrost issue, pointer W11092686C has not been performed, ordering fan and harness; ordrng 1 W11033168 (FAN/HARNESS)
We serviced a
WED6600VW0 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details:
02/09/2018
Idler pulley is bad, sticking causing noise, needs replaced; ordrng 1 8547174V (pulley-idr),
We serviced a
MFI2569VEQ2 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
02/09/2018
Multiple filters and we end up with reduced flow and noise, filter head must be culprit, water pressure to unit is fine, this is a recall, customer paid shipping on board, I am not charging additional labor either, just parts; ordrng 1 W10502642
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details:
02/09/2018
There was oil leaking underneath,found out there was a bad seal ,it was damage ordering a gearcase ; ordrng 1 W11035751 (GEAR CASE)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Paul H.
Job Details:
02/09/2018
Is a RC defrost issue, does indeed fit pointer W11092686C, air flow is also nominal with clearing having been performed, will need thermistor and fan as well; ordrng 1 W11087438 (FAN/HARNESS)
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Macaulay G.
Job Details:
02/09/2018
Replaced door for microwave. Tested ok.; Job Cmpltd,
We serviced a
MDB8969SDH3 MAYTAG
Model DISHWASHER
Near Parma Heights, OH 44130
Macaulay G.
Job Details:
02/09/2018
Soap dispenser had lost its spring for soap door. Replaced dispenser. Tested ok.; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Montville, OH 44064
Alice M.
Job Details:
02/09/2018
Raised height of washer to keep washer from touching floor.; Job Cmpltd,
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Macaulay G.
Job Details:
02/09/2018
Replaced ice maker. Cycled ok. Advised to dump ice after 24 hours. Tested ok.; Job Cmpltd
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details:
02/09/2018
Found refrigerator near 55 degrees and freezer above 0. Evaporator fan is not running but is receiving 120 vac. Office to order evaporator fan.; ordrng 1 W11024089 (motor-evap)
We serviced a
WOC95EC0AS WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Macaulay G.
Job Details:
02/09/2018
Pulled oven from wall. Found that wires were not disconnected to turntable. Checked continuity to turntable from connector at main control, getting 12.56 ohms. Checked for voltage from control board, only getting 12 vac, supposed to get 120 vac. Office to order main control for microwave.; ordrng 1 WPW10486188 (cntrl-elec)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details:
02/09/2018
Washer is going off balance again. No error codes found. Found too much play in wash basket during spin cycle. Office to order drive hub.; ordrng 1 W10528947 (drive hub kit),
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details:
02/09/2018
eplaced gear case/ drum assembly and thrust washer. Ran through service diagnostics calibration mode. Tested washer on rinse and spin. No leaks, agitates ok, and spins ok. All functions are normal.; Job Cmpltd,
We serviced a
WTW5840BC0 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details:
02/09/2018
Customer explained that during cycle, lid lock light would blink. She would unplug washer and plug back in to correct issue. Found no error codes. Ran through auto test with no issue. Calibrated washer. Tested ok. Instructed customer that if issue happens again, to see if lid will lift when light is blinking, if so, lock may need replaced
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Chad P.
Job Details:
02/09/2018
Installed thermal and activated sabbath mode. Op test ok. ; Job Cmpltd
We serviced a
JES9800BAS JENNAIRE
Model RANGE
Near Cleveland Heights, OH 44118
Chad P.
Job Details:
02/09/2018
Confirmed bake element open. Replaced and ran bake at 350f. Op test ok
We serviced a
ADB1400AGS1 AMANA
Model DISHWASHER
Near Cleveland Heights, OH 44118
Chad P.
Job Details:
02/09/2018
Found compression fitting on fill valve loose. Adjusted water line and tightened fitting. Op test ok. ; Job Cmpltd
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details:
02/09/2018
Found basket pushed forward. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details:
02/09/2018
Reported on part used for repair. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
We serviced a
ED2KHAXVS03 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44117
Chad P.
Job Details:
02/09/2018
Found compressor very hot to the touch and seized. Hard start failed. Needs comp replaced. Cust will be thinking on repair.
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Chad P.
Job Details:
02/09/2018
Found temps check good in both freezer and frig. Between 43 and 36 in ff section and ice is right at 0 in freezer. Checked with thermostat and weighted thermostat. Found I.m. Has frozen ice but is not cycling. Fill tube and heater check good. Needs ice maker replaced. Cust requests morning for install please. ; ordrng 1 W10908391 (ICE MAKER)
We serviced a
WRS325SDHW0 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details:
02/09/2018
, Found disp solenoid shorted from water getting into it. Needs replaced. ; ordrng 1 WP2152713 (SOLENOID)
We serviced a
JJW9630DDS JENNAIRE
Model WALL OVEN
Near Independence, OH 44131
Chad P.
Job Details:
02/09/2018
Found unit giving fault for fan sensor failure. Upper fan and control have been replaced. Wiring and control install check good. Needs lower fan replaced. Cust will likely make repair himself. Office to not order parts unless contacted. ; ordrng 1 WP74008437 (FAN, LOWER)
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44107
Dan H
Job Details:
02/09/2018
Customer complaint that upper rack keeps falling, off, found stop clip on track had fallen off, no damage, reinstalled clip, op test good ; Job Cmpltd
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details:
02/09/2018
Customer complaint of loud noise, noise is ice maker harvest and filling, customer does not have waterline connected, turned ice maker off, op test good ; Job Cmpltd
We serviced a
IXUDDEXDSM02 IKEA
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details:
02/09/2018
Customer complaint that right deli drawer is broken and kickplate is falling off, confirmed, installed new kickplate and deli drawer, op test good. ; Job Cmpltd
We serviced a
FAHE1011MW0 FRIGIDAIRE
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details:
02/09/2018
Customer complaint that unit is leaking, started normal wash cycle, no leaks found, ran drain and spin cycle, no leaks found, unable to duplicate the problem, unit is operating as designed ;
We serviced a
KEBK206BSS01 KITCHENAID
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details:
02/09/2018
Customer complaint that temperature is not right and broiler is not working, started broil cycle, broiler element turned on, started bake for 350 degrees, after preheat time of 20-25 minutes oven temperature at 359 degrees, unit is operating as designed ; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details:
02/09/2018
Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 70 degrees, evaporator fan is not running, no frost pattern on evaporator, compressor and condenser fan are not running, turned cooling off, ruthenium back on evaporator fan started, compressor and condenser fan started, good frost pattern now, unit is cooling, unit is operating as designed, if problem reoccurs unit with need thermostat ; Job Cmpltd
We serviced a
WTW8800YC1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44117
Dan H
Job Details:
02/09/2018
Customer complaint unit is not spinning clothes out, found grease all over under unit, found water leaking into rotor/motor, units new bearing kit, rotor, motor, and rps sensor; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator),
We serviced a
MVWC416FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44119
Dan H
Job Details:
02/09/2018
Customer complaint that agitator is broken, confirmed, unit needs new agitator ; ordrng 1 W10836692 (agitator)
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
02/09/2018
Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 15 degrees, good frost pattern on freezer section evaporator, observed evaporator fans, compressor, and condenser fan turning on and off randomly, unit needs new control, customer does not want repair at this time; ordrng 1 W10843055
We serviced a
KSC24C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details:
02/09/2018
Customer complaint that unit is not dispensing ice, confirmed, auger motor is not working, auger motor is recieving 120vac, found frost build up all around auger motor, auger drive retainer clip is broken, unit needs auger motor, ice door, and retainer clip; ordrng 1 W11130210 (door-ice) and 1 W11202789 (MOTOR) and 1 WPW10293211 (chute),
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Trumbull Township, OH 44041
Jeff M
Job Details:
02/09/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Conneaut, OH 44030
Arthur V
Job Details:
02/09/2018
ound lid lock not cycling properly. Replaced lid lock assy. Re calibrated. Op test good. Tax exempt customer; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Edgewood, OH 44004
Arthur V
Job Details:
02/09/2018
Found leak at door seal. Needs replaced. My part in the truck is deformed. See pics. Talked to sm and he said replace seal. Needs bellows please order the same for my truck stock. Thanks ; ordrng 1 WPW10381562, used 1 WPW10381562 from stock, schdld next appmnt for 2/9 FRI !,
We serviced a
AMANA RANGE
Model AEP222VAW2
Near Cleveland, OH 44102
Brian B
Job Details:
02/09/2018
Unit # is 611. Found 2 rear burner switches shorted out. No voltage to LR and RR burners. Will also need 2 6” burner switches. Will r/ s customer. Office to order parts.; ordrng 2 WP74002328 (SWITCH)s, schdld next appmnt for 2/12 MON !,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland, OH 44102
Brian B
Job Details:
02/09/2018
CC machine stops and then error code on display. Ran diag, f3e1 error, water level error. Ran test cycle per tech sheet. Machine not reading correct water level. Will need new pressure switch. Also, some pads not responding on panel. Will need new panel. Machine is stacked and in a tight area. Cannot get behind to remove dryer brackets. Advised customer he will have to have dryer removed. Office to order parts.; ordrng 1 W10750482 (PANEL-CNTRL ) and 1 WPW10448876 (WATER LEVEL CONTROL), schdld next appmnt for 2/12 MON !,
We serviced a
WHIRLPOOL WASH/DRY STACK
Model WET3300XQ0
Near Avon Lake, OH 44012
Brian B
Job Details:
02/09/2018
CC that machine does not fill up with enough water. Tested machine. Wash and rinse fill are correct. Showed customer user guide that shows washer uses less water and energy. To get more water on rinse, advised customer to use fabric softener option. Op test ok. Office to bill.;
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details:
02/09/2018
Found no cold water coming in to machine. 120v to cold side. Will need new valve. Also, broken lid switch. Office to order valve. Will use customer supplied lid switch. Ship part to 750 Aqua Marine Blvd (office)..; ordrng 1 WP3979345 (WATER VALVE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/9 FRI !,
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Westlake, OH 44145
Brian B
Job Details:
02/09/2018
, Replaced convection motor. Tested oven. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Westlake, OH 44145
Brian B
Job Details:
02/09/2018
erified pop, Ran entitlement. CC that machine was leaking from I/m.. per ser pointer, advised customer to push paddle all the way in to make sure ice door opens all the way. Checked waterline in back. Braided line checks good, no leaks. Tested dispenser and water. Checks ok. Used steamer to form gaskets and adjusted doors. Ran diag and set mullion heater to on. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DH1
Near Brooklyn, OH 44144
Gail V.
Job Details:
02/09/2018
Unit not heating. Customer said she was having problems with light not coming on and she had to open and close door to get unit to come on. Replaced intermittant interlock harness from t/s. Tested unit. Still not working. Checked voltage to primary trans winding. 120v. Will need mag and diode. Office to order parts. Cust needs early appt if poss.; ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/9 FRI !, s
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Brooklyn, OH 44144
Brian B
Job Details:
02/08/2018
Replaced control. Ran calibration and auto test and drain and spin. All functions normal. Op test ok. Brought back core for return. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Brian B
Job Details:
02/08/2018
, Found lid locked and control not responding and tub full of water. Pulled hose off pump to drain water. Performed main control check per tech sheet. 120v on control.Do no have 5v dc on control. Per tech sheet, will need new control. Found homed out pump winding. 19 ohms, correct. Office to order part.; ordrng 1 W11116592 (MACHINE CONTROL), schdld next appmnt for 2/14 WED !,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Cleveland, OH 44107
Brian B
Job Details:
02/08/2018
Found panel not responding. Found burned areas on ribbon. Per ser pointer W10732429B, called TL, Robert, 7721245273. He gave an s code for part only. S25462. Office to order part. Cust will pay labor. Paid dep.; ordrng 1 W10811169 (PANEL), , schdld next appmnt for 2/14 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Conneaut, OH 44030
Arthur V
Job Details:
02/08/2018
Found pulley rubbing on shield. Needs new shield. Replaced with truck stock. Also found washplate bolt loose Tightened. Ran diagnostics. No errors. Op test good ; used 1 WPW10427633 (SHIELD) from stock,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/08/2018
Could not get outer housing to fit over new gasket kit. Holes for cover are not lining up. Original kit not installed completly. Need to send another tech. JM if possible. If he has any questions tell him to call me Office to call to reschedule JM only ; schdld next appmnt for 2/14 WED !,
We serviced a
GE REFRIGERATOR
Model DFE28JMHEES
Near Thompson, OH 44086
Brian B
Job Details:
02/08/2018
Arrived at customer home. Cust has been looking since i called with a cwow and cannot find part. Need to reorder part and cust is aware he may be responsible for the cost of the part. ; ordrng 1 WR55X11146 (valve im water asm), schdld next appmnt for 2/14 WED !,
We serviced a
MVWC565FW1 maytag
Model washer
Near Lorain, OH 44053
Paul H.
Job Details:
02/08/2018
There was oil leaking underneath,found out there was a bad seal ,it was damage ordering a gearcase ; ordrng 1 W11035751 (GEAR CASE)
