We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44109
Marie V
Job Details: 10/15/2021
Cc that the fresh food section gasket it comes off every time you open the door. Confirmed adjusted gasket. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/15/2021
"Replace control and harness and rails,opt test ok"
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit still leaking Customer stated unit still leaks after spray arm install. Verified. Used foil tape to block off inner door vent. Re ran wash cycle. Unit is not leaking. Unit needs vent gasket seal. Credited customer for cost of spray arm, added labor quote. ; ordrng 1 WD08X10092 (Vent seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44121
Marie V
Job Details: 10/15/2021
Cc that gasket came off. Replace gasket. Steamed out and added petroleum jelly. Advice to allow unit 2 hours for gasket to settle. Op test ok.Gasket is sealing all the way around.
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 10/15/2021
"Cc unit not operating properly sounds like it want to start but nothing happens. Tested for power and noticed that terminal block had a lot of humidity. Vent is way too long and 2 units are connected to the same vent, took unit apart and unit is completely soaked inside, advise customer to replace vent and habe each unit in its own dedicated vent, since having both units in the same vent can be a fire hazard and the humidity inside could posed a electric fire hazard. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Dan H
Job Details: 10/15/2021
"Customer complaint that freezer section is not cooling, freezer section temperature at 28 degrees, fresh food section temperature at 42 degrees, found evaporator frozen solid, evaporator fan is running, compressor and condenser fan are running, defrost heater is working, unit needs new control; ordrng 1 W11035836 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, OH 44047
Dan H
Job Details: 10/15/2021
"Customer complaint that unit is not making ice, confirmed, found fill tube frozen solid, unit needs new valve; ordrng 1 WPW10420083 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, OH 44122
Brian M
Job Details: 10/15/2021
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details: 10/15/2021
"Customer complaint of howling noise when unit runs, ran test cycle, wash motor is humming and not spraying, unit needs new sump assembly ; ordrng 1 WPW10591570 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model LSR5132PQ0
Near South Euclid, OH 44121
Corina B
Job Details: 10/15/2021
Replaced the coupler. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W4TXNWFWQ
Near Kirtland, OH 44094
Joe O
Job Details: 10/15/2021
"Customer had incorrect model and serial in warranty information. Advised customer they will have to contact warranty company and get a correct dispatch for unit. Spoke with BJ, he stated to put the part number in and when we get the correct dispatchWill need ice maker due to ice maker not shutting off when bin is full; ordrng 1 W10583817 (icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/15/2021
"Unit needed level but notice that the only way seal gap can be straight its needs unit to coming out forward a little cause the right side leg doesnt sit on hardwood floor cause during installation it took a junk of wood floors out and now the right leg is back more then the left leg show customer she upset installer didnt tell her about floor try to level it as much as I could,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit not rinsing and error messagesRan diagnostics, found codes f7e7 for motor unable to reach target rpm, f0e2 for oversuds. Ran auto test, all functions passed. Ran calibration. Customer states shes only using 1/4c of detergent per load. Instructed customer on load sizing, detergent usage. Cannot duplicate any issues with unit at this time."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Kirtland, OH 44094
Joe O
Job Details: 10/15/2021
Cc: tripping gfi outletAdvised customer unit needs to have a standard outlet due to varying amp draw. Ran test cycle. Unit is functioning as designed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/15/2021
"CC that the unit runs for 2 minutes and shuts off. Confirmed. Unplugged the fan motor, unit started to run, will need a fan. Office to reschedule with other job; ordrng 1 WPW10195032 (Deflector) and 1 WPW10469574 (Vent) and 1 WPW10195028 (Vent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/15/2021
Found defective actuator replace from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Cleveland, OH 44105
Brian M
Job Details: 10/15/2021
"Cc unit still not functioning properly With heavy load unit seams to not proceed properly with wash cycle cant determine if its because of suspension or if motor is weak Advancing suspension due to unit able to wash properly with small quick wash cycle ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/15/2021
Cc error f9e1 Ran drain test unit just humming then takes off Replaced pump OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/15/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle , unit filled and began washing, then canceled and drained on its own, ran diagnostics again same error code, found hot and cold lines reversed, corrected, started normal wash cycle again, unit overfilled, pressure hose is clear, unit needs new control, customer does not want repair at this time; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Conneaut, OH 44030
Dan H
Job Details: 10/15/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/15/2021
Cc unit not drying properly Found coils not properly working Replaced coils OP Test Ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
Angel
Job Details: 10/15/2021
Replaced vent. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Manny
Job Details: 10/15/2021
"Cc unit not working correctly. Found error code f9e1, f8e1,f0e7. Long drain, long fill, load detected on clean washer. Replace lock latch and striker. Op test fail. Unit needs main control, ordering main control. Unit will not cycle during diagnostics. ; ordrng 1 W11540959 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/15/2021
Cc: not cleaningFound error codes f7e6(motor fault) f0e5(off balance). Found actuator arm slipped off shifter arm. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Chardon, OH 44024
Joe O
Job Details: 10/15/2021
"Cc: not drying, loudFound vibration noise when running. Unit has good air flow. Heater is functioning. Control shutting heater down early needs outlet thermistor. ; ordrng 1 WP8577274 (thermistor)"
We serviced a
KITCHENAID RANGE
Model KERS202BWH0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit oven not heating Customer stated unit will not heat past 300 degrees. Ran bake test, found bake element not heating. Found L terminal melted off of element, most likely due to loose connection. Will need element replaced as male spade terminal is burnt and melted. ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austinburg, OH 44010
Dan H
Job Details: 10/15/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olmsted Falls, OH 44138
Angel
Job Details: 10/15/2021
Cc that unit defrosted food. Took temperatures and freezer was at 10* and fresh food section at 44* temperatures were higher because customer had to much food blocking air vent on back of unit. Also fount frost on top of ceiling on unit and by the door explained to her that most likely door was left open causing all that moisture and frost but unit has good temperatures and working as designed. Explained to her she would have to rearrange the food in ff section for proper airflow and to make sure that a gallon of milk can fit on the top shelf. Unit is working as designed. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model Jsd2695kes
Near Westlake, OH 44145
Angel
Job Details: 10/15/2021
"Cc that unit was not making ice and had frost. Verified all seals were good did not see any frost when i arrived units temperature was at 8* and ff section at 37*. Found that the ice maker stopped mid cycle tried to cycle ice maker but would start and stop. Will need new ice maker. Ordering ice maker office to reschedule part not in stock.; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Parma, OH 44134
David R
Job Details: 10/15/2021
Replaced front glass door and nameplate. Good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Independence, OH 44131
Marie V
Job Details: 10/15/2021
Cc that the unit is not heating. Confirmed. Unit is pulling. Unit will need cap. Have mag and diode.; ordrng 1 W10561770 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/15/2021
When arrive customer complaint unit freezing meat loaf found unit on coldest temperature advise customer but she said that has nothing to do with freezing food call whirlpool tech spoke to adrian he ask what kind of container is on first shelf a carton and two coffee delights cream he said cause does are tall unit will think is warmer on fridge so it will continue to send cold to frigde he wants her to load any big grocery drinks on to the door and have vent clear so air can circulate no need for control
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Avon, OH 44011
Angel
Job Details: 10/15/2021
Cc that unit is not draining. Verified and drain pump was just jammed with food and filter was clogged clean everything explained to customer to clean at least monthly to prevent that from happening again. Unit is filling and draining as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Chardon, OH 44024
Joe O
Job Details: 10/15/2021
"Cc: not making iceFound ice maker cycling and filling, water valve excessively loud. Found unit making small cubes. Water pressure is good. Needs water valve; ordrng 1 W11043013 (valve)"
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/15/2021
"Cc unit not trapping lint anymore and not drying clothes properly.Ran dryer op test, good heat. Cannot check airflow through venting, outlet is located about 12ft up on house. Outlet is a catch basket style, can see large buildup of lint inside basket. Advised customer to have vent inspected and cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Cleveland, OH 44144
Manny
Job Details: 10/15/2021
"Ordering main control.; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Cleveland, OH 44111
Manny
Job Details: 10/15/2021
Replace flipper Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 10/15/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Brecksville, OH 44141
Marie V
Job Details: 10/15/2021
"Cc that the fresh food section shows on his thermometer 40* and freezer is not working. Confirmed fresh food section is at 37* and 66* on fresh food section. Replaced 3 way valve from surplus. Recharge unit. Ran step 4, good frost pattern on freezer evap, advise cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 W11429997 (3 way valve) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Parma Heights, OH 44130
David R
Job Details: 10/15/2021
"Replaced element, tested at 350*. Good. Heating and cycling. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Willoughby, OH 44094
Corina B
Job Details: 10/15/2021
"CC that the unit leaks. Checked the valve, good. Checked underneath no signs of leaking. Working as designed. Opt test ok"
We serviced a
GE DISHWASHER
Model PDT855SIJ0II
Near Avon Lake, OH 44012
Angel
Job Details: 10/15/2021
Cc that unit is not draining tested and confirmed. Verified drain hose good verified filter good as well removed drain pump and found a rubber object reinstalled drain pump tested and unit started draining. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details: 10/15/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Corina B
Job Details: 10/15/2021
Replaced the thermostat. Opt test ok
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Marie V
Job Details: 10/15/2021
"Cc that the unit is damag. Confirmed. Found dent on side , took pics. Unit will need outer case in stainless ; ordrng 1 W11493413 (Stainless outer case)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Painesville, OH 44077
Joe O
Job Details: 10/15/2021
"Installed filter head and damper. Cycled water. Removed filter bypass filter head started spraying everywhere. Found debris in bypass. Shut water off, installed filter. Turned water on cycled water. Low water pressure with filter in. Removed filter. Advised customer to replace filter. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/15/2021
Installed lower blower fan and main thermal fuse. Ran bake test on both upper and lower ovens to 350 degrees. Good preheat and cycling. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Dan H
Job Details: 10/15/2021
"Installed new door , op test good"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Parma Heights, OH 44130
David R
Job Details: 10/15/2021
"Replace mag, cap, diode. Tested with water in unit, heating correctly. Good op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brook Park, OH 44142
David R
Job Details: 10/15/2021
Replaced heating element. Tested. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 10/15/2021
Replaced door switch. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrb322dmbb00
Near Rootstown, OH 44272
Brian M
Job Details: 10/15/2021
Cc unit frosted up in rear then cleared up again Customer showed pictures From symptoms sound like jazz board not cycling defrost correctly Replaced jazz board Advised to watch ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Avon Lake, OH 44012
Angel
Job Details: 10/15/2021
Cc that the freezer door had frost around it. Found that it had the water line in bottom of freezer was getting pinned between door and gasket not sealing properly and getting warm air in freezer causing the frost. Steam out frost and gasket on bottom of door rerouted the line to move out the way verified. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/15/2021
Cc of noise Found noise coming from bearings Replaced using truck stock OP Test Ok Advised to let sit for 24 hours to let adhesive to cure ; used 1 W10435302 (BEARING) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF4
Near Oberlin, OH 44074
Gabriel P
Job Details: 10/15/2021
"Found compressor with high amps 5.2 is too high it will need compressor gave estimate customer will not fix ; ordrng 1 5303918437 (Compressor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Lorain, OH 44055
Angel
Job Details: 10/14/2021
Cc that unit was not agitating. Verified and ran diagnostics and unit is spinning and agitating as designed also did nit have any error codes. Ran a cycle to verify in the beginning to see what it did from what they explained and unit started working as should filled sensed and started washing as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Manny
Job Details: 10/14/2021
"Cc door not working correctly, found kick plate installed backwards, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC700VW0
Near Bay Village, OH 44140
Marie V
Job Details: 10/14/2021
Cc that the unit is not heating. Confirmed. Found thermal fuse open. Replaced from T/S. Op test ok.Good air flow on vent outside.; used 1 3392519 () from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Mentor, OH 44060
Corina B
Job Details: 10/14/2021
CC that the unit is making a grinding noise in a heavy load. Ran diag F7e9 Locked Rotor. Found the screw on the ground to the rotor. Secured the screw. Ran a calibration. Opt test ok
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/14/2021
"Cc unit not starting cycle Found lid lock broken, unit will need lid lock again. Maint. Stated they also changed the main control along with pressure switch and lid lock, still will not start. The only other possibility at this point would be the motor controller. Checked motor controller connections, checked good. ; ordrng 1 808653801 (Motor control) and 1 137353302 (Lid latch)"
We serviced a
KENMORE RANGE
Model 790.79363402
Near Madison, OH 44057
Joe O
Job Details: 10/14/2021
Installed shield. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 10/14/2021
"Found loose connections on heater correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elyria, OH 44035
Gabriel P
Job Details: 10/14/2021
"Found loose connections on heater harness correct issue and steam all ice from evaporator,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Grafton, OH 44044
David R
Job Details: 10/14/2021
Cc unit making noise when opening door. Found kickplate turned backwards. Corrected. Good. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Joe O
Job Details: 10/14/2021
"Cc: not making iceCycled ice maker, found unit cycled and filled, bail arm not functioning properly. Needs ice maker; ordrng 1 5303918344 (ice maker assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMK01
Near Beachwood, OH 44122
Joe O
Job Details: 10/14/2021
"Cc: not making ice, small amount of frost build upTiny amount of frost in upper left side of freezer. Found debris in gasket not sealing properly. Cleared debris. Found ice maker optics not functioning. Needs optics; ordrng 1 W10757851 (optic bd set ref)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/14/2021
Replaced main control board opt test no good. Tried to plug in unit in a different outlet still same problem removed unit from spot to see if any wires were loose everything good but unit just turns off and on. Had fellow tech that had same problem and asked me to remove the plug from the vent fan and unit started working vent fan was shorting out. Will need the vent assembly with fan. Ordering part.; ordrng 1 W11414073 (Vent assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Avon, OH 44011
Angel
Job Details: 10/14/2021
Cc that unit is not drying.Ran diagnostics no error codes units heater is heating as it should and ran through cycles as it should temperature was at 180 directly to the heater and around heater 135 to 155 degrees. Unit is heating as should explained to customer that unit being a inner plastic tub will not dry as a stainless steel one and that they will need to use rinse aid and run hot water before running the dishwasher. Called whirlpool tech line and spoke to Brian explained to him the issue and said unit is working as designed will not dry as a stainless steel one would and to use rinse aid and run the hot water before running the dishwasher.
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Westlake, OH 44145
Gabriel P
Job Details: 10/14/2021
"Found defective pulley,gave estimate replace,opt test ok ; used 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 10/14/2021
Cc that the left hand side wheel broke off. Confirmed unit will need new adjuster kit. Replaced adjuster kit from T/S. Tested . Op test ok; used 1 W10712394 (Adjuster) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB2A
Near Perry, OH 44081
Dan H
Job Details: 10/14/2021
"Customer complaint that unit does not go through full cycle, found unit filled with water canceled, unit drained, unit needs new control and user interface ; ordrng 1 5304517207 (Ui) and 1 5304521609 (Cntrl)"
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL00
Near Beachwood, OH 44122
Joe O
Job Details: 10/14/2021
"Cc: not cooling, over temp alarmCustomer had unit off upon arrival. Found display flickering. Found no frost pattern on evap. Compressor running. Tapped system, found unit resting pressure at 3psi. Pressurized system with nitrogen. Found pin hole leak on evaporator. Could not find evap part number. Called whirlpool tech line spoke with Ryan. Stated the evaporator is not serviced on this model. Unit up for product review. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/14/2021
"Did install water line or checked for leaks. Customer has wrong fitting. Customer bought new valve, advised I cannot install new valve. Customer will reschedule when new valve has been installed. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Marie V
Job Details: 10/14/2021
"Took POP. Cc that the unit goes off balance violently and that they had unit on normal cycle and it didnt stopped spinning until they turned off. Confirmed. On high speed spin unit goes off balance and basket looks like is loose. Ran diag found error code f0E3 overload, F0E7 load detected when running clean washer with affresh F0E5 off balance load . Took basket out and found ring at the bottom of basket broken and seal on gear-case it started to break. Unit will need gear-case , basket and washer.; ordrng 1 W11178224 (Basket) and 1 W11553312 (Washer) and 1 W11423758 (Gearcase) and 4 W11197416 (Absorber)s"
We serviced a
WHIRLPOOL COOKTOP ELE
Model CCG2423B
Near Strongsville, OH 44149
David R
Job Details: 10/14/2021
"Unit is over 20 years. Cc burners just clicking even after lite. Tested, each burner will still be clicking even after specific burner is lite. Back right burner will not flame, only will click once. Called techline, valves and spark module NLA. Let customer know. Customer paid SVC."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Strongsville, OH 44149
David R
Job Details: 10/14/2021
"Cc unit control panel not working. Called techline. Getting 120 vAC coming in. Control panel receiving 5 vDc. Shorted control and door switch. Customer paid SVC only. Do not order parts.; ordrng 1 117494881 (Control panel) and 1 111315040 (Door latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Westlake, OH 44145
Gabriel P
Job Details: 10/14/2021
Found evaporator frozen with ice so steam but ran some test before and heater is working all thermistor working call bj he help me diagnose we found that it need control and ha harness ordering ; ordrng 1 W11546681 (Harness) and 1 W11558182 (Control)
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2855RFC3
Near South Euclid, OH 44121
Jason N
Job Details: 10/14/2021
"Cc unit needs light bulb in door and unit wont start all the time.Customer stated one the bulbs in the timer are out, needs replaced, she also has trouble getting the unit to start due to the door not closing. Found one of the display LED segments is not working. The door is having to be pushed hard to get to latch properly in order to start cycle. Found no interference around door that would cause this. Unit needs display board and door latch assembly. ; ordrng 1 154474801 (Display board) and 1 154529403 (Latch)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Highland Heights, OH 44143
Jason N
Job Details: 10/14/2021
Installed main controls and meat probe. Ran bake test on both ovens to 450 degrees. No faults or messages pertaining to meat probe. Op test good.
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Angel
Job Details: 10/14/2021
Replaced switch tested unit turning on and heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near North Royalton, OH 44133
David R
Job Details: 10/14/2021
"Cc unit not spinning. Found basket speed fault. Basket was stuck. Gave a nice tug and now loose. Ran diagnostics test and can hear gearcase starting to make loud pitch noise. Gave customer estimate for repair. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 W10721967, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44111
Manny
Job Details: 10/14/2021
"Cc unit not draining, found error F0E5 for off balance load. Leveled the unit opt test ok. Attached pic for pop"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Royalton, OH 44133
David R
Job Details: 10/14/2021
"Cc unit not spinning, wet clothes at end of cycle. Ram diagnostics, off balance error code only. Ran test mode. Found hub stripped. Replaced from t/s. Tested. Ran calibration. Good. Op test ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44111
Manny
Job Details: 10/14/2021
"Cc unit not agitating, found error F7E5 for shifter fault replaced shifter opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 10/14/2021
"Replaced pressure switch and pressure hose, opt test not good, getting error code F38 which is not in the tech sheet, calling tech line for error clarifying and see what we can do next we replace all components that can influence the unit to go in a constant drain. Talk to Scott he said f38 is cause by a defective pressure switch. I told him we replaced the control, UI, pressure switch and hose, he told me that the parts replaced should have taken care of the issue, he asked if he can put me on hold to contact a wpl engineer to help with the issue, he also said that the service pointer calls for the control replacement if unit is in a constant drain, but he can see in service bench that we did replaced the correct parts. He advise to verify that all hoses are clear and the check ball in not seal to the tub he said if everything checked out replaced the equalization tank and hose, and if that doesnt work theyll send it to engineer for review ordering parts recommended by wpl tech.; ordrng 1 W10853581 (Equalization tank) and 1 W10596633 (Tank hose)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/14/2021
"Cc unit making squeak noiseRan dryer op test, verified squeak. Pulled unit apart, found rear left roller seized. Unit needs roller. Used truck stock dryer repair kit. Re ran op test, no abnormal noises heard, good heat. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Avon, OH 44011
Angel
Job Details: 10/14/2021
"Cc that unit is not cooling properly. Verified and found the whole evaporator frosted over unit is not going into a defrost. Ran diagnostics and heater is turning on and receiving 120vac. Unit will need control and evap thermistor. Ordering parts. Office to reschedule control not in stock. ; ordrng 1 W11382527 (Control) and 1 WPW10383615 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sheffield, OH 44054
Angel
Job Details: 10/14/2021
Cc that unit is not washing there clothes. Confirmed unit is not agitating verified underneath unit and shifter was out of place had the new design shifter replaced with the older designed shifter explained to customers the problems unit is spinning and agitating as designed. Also explained no more than 6 to 8 regular bath towels is a full load no 1 to 2 tablespoons of detergent to wash there clothes. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
David R
Job Details: 10/14/2021
Took pic of old gasket. Slight tear in one corner. Replaced gasket. Had customer look over and no gaps. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Westlake, OH 44145
Gabriel P
Job Details: 10/14/2021
Replace shifter opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Brooklyn, OH 44144
Manny
Job Details: 10/14/2021
"Cc unit not draining, ran diagnostics found no error codes, set the unit to drain, draining as it should, dishwasher was out of the counter cavity explain to customer that could have been a kinked drain hose but since they pull it out the hose unkinked and its draining. Unit is working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/14/2021
Cc that unit was freezing. Verified and food was fine because they had the temperature set at 45* so i told them thats to high set it at 40* to see how that would work for them because I ran all test on unit and thermistors and fan and all air returns were good. Also explained to them about the way to set there food for proper airflow unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/14/2021
Cc unit needs console replaced due to damage.Replaced UI console using customer supplied pre Id part. Tested button functionality. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/14/2021
Found l1 to l2 208 preheated bake to 450 it was at 380 in 22 minutes element turning on is glowing call whirlpool tech line spoke to jake check voltage going to bake element 30 voltage but then relay on control click and show 208 voltage but it cut off to 30 voltage relay on control over heating need control by whirlpool ordering ; ordrng 1 W11528249 (Control)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Parma, OH 44134
Manny
Job Details: 10/14/2021
"Cc unit wont start, when start is pressed it just blink. Verify that the unit wont start, unit was pinned down with the counter top causing door latch not to engage the switch, lower front legs and pull unit forward leaving enough clearance for door to close properly, advise customer to raise collapse counter top before it does permanent damage to the unit. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model DWU7400AAE
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/14/2021
Check unit cant find anything then found out garbage disposal is new and tap never got pop out correct issue and its draining plus she need help how to run unit and what to use for cleaning
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Angel
Job Details: 10/14/2021
"Cc that washer was not doing anything and the drain pump was stock on. Found unit in flood mode turned off flood mode and ran diagnostics found error code F8E1 NO FILL, LONG FILL. Looked in back and found drain hose on floor explained to customer that washer will just siphon water out having the drain hose like that. They will need it to be at least 36 high from floor. Ran a auto test on unit and unit is working as designed. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Beachwood, OH 44122
Marie V
Job Details: 10/14/2021
"Replaced compressor and filter drier. When I was removing fresh food section evap, found cap tube corrode it broke at the cabinet. Called whirlpool tech Line, spoke with Joel. File number 7731988983. Unit cant be repair.Brought 3 way valve for return, was not damaged"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
Manny
Job Details: 10/14/2021
Arrived at the customer home and she came out yelling at me asking that what the Heck I was doing here that she call to cancel the app. And why we keep calling and texting her I explained that thats a robot call we send when on the way.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Lorain, OH 44052
Angel
Job Details: 10/14/2021
Cc that unit is just humming. Verified and confirmed wash motor was just humming replaced wash motor tested unit working as designed. Opt test ok.