We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVY05
Near Madison, OH 44057
Arthur V
Job Details: 06/20/2018
Unit running upon arrival. Per the description from the customer unit quits cooling then they adjust the cold control and unit starts. Advised cust could be cold control or adc bd. Advised customer what to do if it happens again and call back with descriptions ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW6
Near Geneva, OH 44041
Arthur V
Job Details: 06/20/2018
Upon arrival unit icemaker bail arm in off position. Put bail arm down and icemaker cycled and filled. Advised customer about how the bail arm works. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near University Heights, OH 44118
Robert A.
Job Details: 06/20/2018
Found frost around frz door, door seal good, per svc pntr needs fan kit, installed fan and tower seal, sealed cab to liner, op test ok Called tl sm; used 1 W10916494 (FAN KIT) from stock, Job Cmpltd,
We serviced a
WED9400SU0 Whirlpool
Model Dryer
Near Huntsburg, OH 44046
Brian M
Job Details: 06/20/2018
Cc of unit vibrating Found coins in dryer vent also found heater not working Replaced heater used truck stock OP TEST OK ; used 1 WP8544771 (ELEMENT)
We serviced a
AED4475TQ0 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/20/2018
Customer complaint dryer does nothing, confirmed timer not even ticking, voltage to unit good, found thermal fuse open, quoted customer, ok, replaced op test good, customer has a foil style 4” vent reducing to a 3” vent for about 2 feet before outside, advised customer to have a 4” Installed and the foil vent is a fire hazard and should be replaced with solid metal or semi solid metal vent; used 1 WP3392519 (THERMAL FUSE)
We serviced a
RF388LXGZ Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint when daughter was frying and it didn’t work the same as it used to, also the oven when baking a cake is not the same as before, seal on bottom of door is caked with grease and flattened that could be cleaned, all stove burners and bake element are working as designed
We serviced a
GH7145XFZ1 Whirlpool
Model Microwave
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint microwave does not heat like it used to, loaded a glass of water for 30 seconds, unit is heating properly, found a crack under handle, cosmetic damage, part 8169641 she needs color is not available unable to quote, unit is operating as designed
We serviced a
KDTE334GPS0 Kitchenaid
Model Dishwasher
Near Montville, OH 44064
Brian M
Job Details: 06/20/2018
Cc that unit will not work Found water in tub will not drain Turn drain on just clicks and hums Needs drain pump ; ordrng 1 WPW10531320 (pump-drain),
We serviced a
KUDS50SVSS4 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/20/2018
CC that the dispenser does not open. Ran diag dispenser door did not open. Checked the dispenser connections. Will need a new dispenser. Called SM to order part. ; ordrng 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Installed actuator in washer, ran through calibration. Wash tub is spinning separate from wash plate during spin.; ordrng 1 W11035751 (gearcase)
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/20/2018
Pump and motor assembly not pumping water, diverter not working.; ordrng 1 W11025157 (pump&motor)
We serviced a
FDE747RET0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 06/19/2018
Customer complaint that light is not working and unit is not working, found bulb blown, light is recieving 120vac, started normal dry cycle, unit started, unit heated, drum is spinning, unit needs new bulb
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/19/2018
Installed temperature sensor in range. Tested range=operating properly.; Job Cmpltd
We serviced a
GU2275XTVY1 Whirlpool
Model Dishwasher
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/19/2018
Customer complaint dishwasher won’t start just blinks, confirmed unit is not accepting selections and then randomly picking a combination of lights to repeatedly blink, stuck key test shows ui needs replaced, found silver migration on ui ribbon; ordrng 1 WPW10175237 (panel-cntl),
We serviced a
DU810DWGU2 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/19/2018
Installed pump and motor OP TEST OK
We serviced a
MAYTAG WASHER
Model MVWB850620
Near Mentor, OH 44060
Jeff M
Job Details: 06/19/2018
The individual dispensers were overfilling I adjusted the water valves to decrease the pressure unit test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM
Near Willowick, OH 44095
Jeff M
Job Details: 06/19/2018
appears that the door was left open and the food was coded in the layer of frost I did cycle the icemaker to be sure unit tested good ; Job Cmpltd,
We serviced a
FFU1464DW2 Frigidaire
Model Freezer
Near Chesterland, OH 44026
Corina B
Job Details: 06/19/2018
C that food is defrosting and water is coming out. Found the drain hole is frozen. The thermostat is at the coldest setting. Will neeed a thermostat. Called SM to order part. ; ordrng 1 216788000 (control,temp 9399),
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Jeff M
Job Details: 06/19/2018
he vents are plugged the vents are probably over 100ft long The dryer room is at the front of the house where it then so it appears to be in the rear of the house. I gave him Gerry’s number for him to come out to clean the vents and get his opinion on what you should do. I recommended to customer to get a LV “long venting” whirlpool dryer; Job Cmpltd,
Near Chesterland, OH 44026
Corina B
Job Details: 06/19/2018
ED2SHAXMQ10 Whirlpool Refrigerator
We serviced a
RANGE WHIRPOOL
Model RF386PXGQ
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/19/2018
The unit exceeded temperatures. Runaway temp the unit needs a new control and temp sensor ; ordrng 1 WP6610057 (CONTROL ) and 1 WP8053344 (TEMP SENSOR ), schdld next appmnt for 6/25 MON
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW2
Near South Euclid, OH 44121
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG745SS0FS02
Near Andover Township, OH 44003
Arthur V
Job Details: 06/19/2018
Found all burners adjusted properly including both oven burners and top oven broil burner. The look of the flame is designed to be that way. Op test good. ; Job Cmpltd,
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Andover Township, OH 44003
Arthur V
Job Details: 06/19/2018
Cust complaint unit making a bad noise when cycling. Found lg amount of lint in blower housing area causing issue. Removed lint. Ran small load of clothes to test with weight in it. Unit ran 10 min no issues. Unit op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/19/2018
Plugged in unit, turned on, unit running, op test okOfr. 1606002440; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/19/2018
Inspected unit inside and out, no signs of a fire, op test okOfr 1606002437; Job Cmpltd,
We serviced a
WRT138FZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
c of condensation in fridge Found liner to have big gaps Filled gaps with silicone sealer OP TEST OK
We serviced a
WRT138FZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
Cc of leaking Could not duplicate issue But found gaps in liner Used silicone to fill in gaps OP TEST OK ; used 1 W10841140 (SEALANT )
We serviced a
WEE730H0DS0 Whirlpool
Model Range
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
Cc of error Found error F8E0Replaced cooling fan Ran self test OP TEST OK
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/19/2018
Customer complaint the water is way too hot, ran diagnostics found f0e4 water too hot to shift into high speed spin, found hot and cold hoses reversed, correct, op test good, unit is in basement next to to floor drain;
We serviced a
MDG3706AWW MAYTAG
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/19/2018
Found shaft and pulley on motor failed, belt worn out.; ordrng 1 WP2200376 (motor-drve) and 1 WP40111201 (belt)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXBL8
Near Concord Township, OH 44077
Arthur V
Job Details: 06/19/2018
Found control faulty. Needs control. Est = 89.95 sc. 105.00 labor. 175.08 parts and shipping. Total est =395.93. Part needed is W10479761. Cust does not want repaired ; Job Cmpl
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, OH 44143
Arthur V
Job Details: 06/19/2018
Customer complaint not cleaning dishes Found customer not running water in sink before starting dishwasher also customer not using rinse aid. Water force from motor is good. Passed cup test. Advised cust to try using the soap samples with the rinse aid and to run the hot water first before starting dishwasher Also Advised cust that the top rack was loaded improperly causing some of the issues ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model CEM2745FQ0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
COMMERCIAL UNIT. Found lid switch actuator open. Replaced with truck stock. Op test good. Parts covered under warranty ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model CEM2745FQ0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
COMMERCIAL UNIT. Found lid switch actuator open. Replaced with truck stock. Op test good. Parts covered under warranty ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
Found bearing loud. Needs gearcase and spanner nut. ; ordrng 1 W11035749 (GEARCASE ) and 1 WP21366 (nut-spaner),
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 06/19/2018
Installed valve, ran test 51, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Brimfield Township, OH 44266
Robert A.
Job Details: 06/19/2018
Found unit not getting cold water, valve humming, screen clear, needs valve Installed cust supplied valve, tested valve, good, ran test 51, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWW
Near Aurora, OH 44202
Robert A.
Job Details: 06/19/2018
Installed motor and housing, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 06/19/2018
Cc handles loose, tightened, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DWH0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 06/19/2018
Installed control and panel, ran diognostic cycle, op test ng, water leaking through sump, needs sump Cust to let us know; ordrng 1 WPW10455260 (SUMP152.35) and 1 WPW10705575 (OWI2633),
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 06/19/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJFA1200, 1 W10890075, 1 W10890087, 2 W10890117, 1 W10890131, 1 W10890290, 1 W10891056, 1 W10891058, and 1 W10898074 (LOK PREP)
We serviced a
NGD4655EW2 Whirlpool
Model Dryer
Near Cleveland, OH 44102
Brian M
Job Details: 06/19/2018
Cc that unit does not heat Found gas shut off Turned gas valve on OP TEST OK
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/19/2018
WTW4816FW2
We serviced a
GSL25JFTABS GE
Model Refrigerator
Near East Cleveland, OH 44118
Corina B
Job Details: 06/19/2018
CC that the unit is not cooling. Ff 60 fz 30. Removed evap cover good frost pattern. The evap fan is not running. Will need a new fan and control.
We serviced a
WRS312SNHM00 Whirlpool
Model Refrigerator
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/19/2018
Customer complaint door is too hard to open, doors are level, unit is level right to left with a slight decline back to allow door to slowly shut, customer is an older lady who has a tough time opening the door, seals are perfect, put petroleum jelly around door seals, did not make a difference, unit is operating as designed,
We serviced a
JGC1536ADS Jenn-Air
Model Cooktop
Near Cleveland, OH 44120
Corina B
Job Details: 06/19/2018
CC that the burner are not lighting. Found the burners are sparking when one burner is lighting. When turning the burner on for two of them no spark. Will need a new burner head, Switches, manifold. The lt front burner the screw broke off into the ORFICE. Will need a new orfice and screws. Called SM to order parts advised cust to have silicone removed from cooktop before coming back.; ordrng 1 7513P515-60 (manifold p) and 1 7527P114-60 (holder- or) and 4 WP3368921 (screw-torx)s and 1 WP7527P006-60 (holder-orf) and 1 WP7527P026 (ORFICE) and 2 WP7527P026-60 (holder-orf)s and 1 WPW10184468 (harns-wire) and 1 WPW10406243 (burnr-head CENTER) and 3 WPW10406797 (burnr-head)s and 1 WPW10406878 (burnr-head)
We serviced a
WTW7000DW3 Whirlpool
Model Washer
Near Cleveland, OH 44111
Brian M
Job Details: 06/19/2018
Cc that unit trips breaker Took pics of POPFound unit installed to a GCFI outlet Plugged unit into different outlet Ran Auto and Calibration Test OP TEST OK Advised on replacing outlet with non GCFI;
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Brian M
Job Details: 06/19/2018
Cc that part of the UI is not working Found Ui not staying on selection Replaced ui ran Calibration OP TEST OK
We serviced a
CRE9600CCM Maytag
Model Range
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
CC that the back lf and front RT burners will be on low and go to a high setting not all the time. Turned the burners on. Will need switches. Called SM to order parts ; ordrng 2 WP7403P239-60 (switch)s
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
Whirlpool Washer CC that the washer works on one cycle and the hot water does not go into the unit. Started a super wash then a normal wash, washer agitated. Started a spin cycle, cycled. The hot water is not coming threw. Hot water going to the unit. Will need a new wate
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Found harness damaged between rps sensor and stator, also stator cracked.; ordrng 1 W10183157 (kit) and 1 WPW10419333 (stator)
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44134
Dan H
Job Details: 06/19/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Replaced control board and panel. Tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KFIS29BBMS00 Kitchenaid
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/19/2018
Customer complaint of a loud noise, confirmed ice build up on frz section evap interfering with the fan making the noise, evap has good frost pattern, defrost heater and thermistor was within range 5.5k at 44 degrees, unit needs new boards, quoted, cleared ice from evap, reset power to the unit, customer wants to wait a week or so and see if it was a one time thing,
We serviced a
KUDS30IXWHA Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/19/2018
Replaced the adjuster. Optest ok
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Brian M
Job Details: 06/19/2018
Installed temp sensor Ran test bake 350 OP TEST OK
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/19/2018
Maytag Dishwasher CC that the washer is making a noise in a spin cycle. Ran diag F7E1 – BASKET SPEED FAULT. Started a spin cycle, will need a gearcase. Called SM to order part. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase),
We serviced a
WDF320PADW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not cleaning the dishes, placed glasses upright in rack, started normal wash cycle, incoming water temperature at 74 degrees, glasses filled, Advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not heating, started unit, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBLA
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/19/2018
Something was under the float. Unit tested good ; , Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated and tumbled, found vent disconnected in back and blocked with clothing, cleared and reconnected, good air flow outside, op test good ; Job Cmpltd,
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is heating, started unit , unit is heating, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Concord Township, OH 44077
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Installed FZ door gasket. Installed inverter board for LED lights. Refrigerator is operating properly.; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
, Found bearing loud. Needs gearcase and spanner nut. ; ordrng 1 W11035749 (GEARCASE ) and 1 WP21366 (nut-spaner),
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/19/2018
Cc that unit still is not cooling in fridge Ran defrost found 30 ohm at cal rod But no amp draw on defrost Needs thermostat replac ; ordrng 1 WPW10165425 (bimetl-def45.60),
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/19/2018
Upon arrival unit dead and belt removed and motor control removed—- turned op unit door lock comes on. No lock. Unit needs a door lock assy. Will need to install door lck before further diagnosis. Est=89.95 service call. 98.00 labor. 93.98 parts and shipping. Total est = 300.96 part needed is 1-131763255. Cust to call back if repair is wanted. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/19/2018
Cust states that unit will stop, disp will go blank, then turn back on, ran diagnostics, 5-2 lock failure, 8-3 overflow condition, checked connections, good, ran unit, monitored incoming power, found outlet loosing power intermittently, need an electrician to correct power issue; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 06/19/2018
Removed shipping bolts from washer. Had to run calibration and test cycle for proper operation.
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 06/19/2018
Installed control Ran calibration cycle Ran rapid wash deep fill OP TEST OK Customer is not happy with the design of the machine It agitates and spins in the begging of the cycle
We serviced a
KFCO22EVBL5 Kitchenaid
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 06/19/2018
Customer complaint ice not being made, found ice machine in the off position, temp was 0 in frz and 40 in ff, cycled ice maker, ice maker did not get water, solenoid failed unit needs solenoid; ordrng 1 WPW10420083 (valve 8513)
We serviced a
CRE655 Maytag
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/19/2018
Customer complaint knobs are all worn cannot see numbers, ordered four surface selector knobs and both oven control knobs, customer will install parts no need to schedule a return visit; ordrng 4 W10856104 (knob 16.51)s and 1 WP7711P354-60 (knob- ther 1270) and 1 WP7711P357-60 (knob- sele 1232),
We serviced a
KDTM354DSS4 Whirlpool
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/19/2018
Replaced the pump and motor. Optest ok
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 06/19/2018
Installed new control , user interface , and harness, op test good; Job Cmpltd,
We serviced a
WTW4816FW WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/19/2018
Found restriction in washer fill hoses. Removed debris. Tested ok. Advanced into wash cycle.; Job Cmpltd
We serviced a
MEDB950YW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/19/2018
Tested dryer, found open heating element. Replaced element WP8544771 with truck stock. ; used 1 WP8544771 (ELEMENT)
We serviced a
GE REFRIGERATOR
Model DFE29JGDABB
Near North Perry, OH 44081
Arthur V
Job Details: 06/19/2018
Replaced ff fan motor and updated the software. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDFE104DSS1 Kitchenaid
Model Dishwasher
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/18/2018
Installed kickplate; Job Cmpltd
We serviced a
MSD2454GRQ Maytag
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/18/2018
Installed ice door chute, op test good, cleared ice on frz floor;
We serviced a
GX5FHTXVY05 Whirlpool
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/18/2018
CC That the fz is leaking water. Found the drain tube is clogged. Service pointer W10632338 C, Special Project S38253 whirlpool will pay for part. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/18/2018
Found freezer door bowed in the center. Needs door assy and glides advised cust may be 6-8 weeks for the door ; ordrng 1 W10864992 (FREEZER DOOR BLACK) and 2 WPW10120018 (slide)s, schdld next appmnt for 7/9 MON !,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Dan H
Job Details: 06/18/2018
Installed new manifold, op test good ; Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/18/2018
Found that unit did not have full charge of refrigerant. Reclaimed refrigerant, removed filter drier and soldered in new uv filter dryer from truck stock.Pulled vacuum on system for 15 minutes. Held 30 inch vacuum for 15 minutes. Charged with 4.25 ounces of R134A. Allowed time to begin to cool. All working ok.; used 1 WPW10143759 (DRIER) from stock, Job Cmplt
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Bay Village, OH 44140
Dan H
Job Details: 06/18/2018
Installed new relays, op test no good, now 2 elements are working, unit needs other 2 relays; ordrng 2 WP8566493 (relay)s
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 06/18/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 15” vacuum, added half charge, frost pattern did not improve, system has restriction, ordering filter drier; ordrng 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
FRIGIDAIRE RANGE
Model FGGF3042KFJ
Near University Heights, OH 44118
Jeff M
Job Details: 06/18/2018
, The glow bar had a amp drawl of 1.3 recommend is 3amps. Replaced with ts unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Parma, OH 44129
Brian M
Job Details: 06/18/2018
Cc that unit takes along time to dry Disconnect vent , ran test cycle OP TEST OK Customer has water in vent hose, restriction Advised on getting it replaced or cleaning it out ;
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/18/2018
Installed humidity sensor, put potato in unit on side on paper towel as instructed on user guide, started potato sensing cycle, unit sensed potato and displayed “determine time......” unit did not shut off, potato was not edible, called techline, techline said to check thermistor and the sensor again, sensor should be around 2k at room temp, 7722254280
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44106
Gail V.
Job Details: 06/18/2018
The unit has a miscommunications error code needs a new control has an open thermistor in the water valves needs a new water housing estimate only; ordrng 1 W10812423 (CONTROL ) and 1 W11173597 (HOUSING ), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Mentor, OH 44060
Robert A.
Job Details: 06/18/2018
Upon arrival only a child at home. The child called his parent who said they were on there way home —-found unit needs raised in the front causing mullion to be lower than the bracket Raised front and door is closing properly now ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/18/2018
Installed ff fan/software update, op test ok; Job Cmpltd,
We serviced a
WTW7000DW2 Whirlpool
Model Washer
Near Fairview Park, OH 44126
Brian M
Job Details: 06/18/2018
Cc that not enough water entering Could not duplicate an issue showed customer user guide Ran calibration test OP TEST OK
We serviced a
WOC54EC7AS00 Whirlpool
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 06/18/2018
Replaced the inverter. Optest ng. Will need a mag and main control. ; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron) and 1 WPW10632435 (cntrl-elec),
We serviced a
KBHS109BSS00 KITCHENAID
Model MICRO OVEN
Near Strongsville, OH 44149
Dan H
Job Details: 06/18/2018
Customer complaint that unit is not heating, confirmed found unit in demo mode, turned off demo mode, unit heated, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749SAQ1
Near Wickliffe, OH 44092
Arthur V
Job Details: 06/18/2018
Upon arrival cycled unit no leaks. Let unit run for 30 min no leaks. Left leak mat —-customer to monitor. Could not duplicate issue ; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 06/18/2018
Replaced water valve in refrigerator. W10790000a service pointer. Whirlpool tech line instructed to put water pressure kit.; ordrng 1 W10786952 (valve)