Near Painesville, Ohio 44077
Arthur V
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW0 Found unit spinning freely needs a hub assy. Could not get washplate off of unit splines are meshed together. Needs hub and washplate. Customer does not want repaired
Near Cleveland, Ohio 44128
Jeff M
Job Details: 01/08/2020
WASHER ROPER RTW4516FW2 Part was not needed I explain to the customer how high-efficiency machine works
Near Warrensville Heights, Ohio 44128
Jason N
Job Details: 01/08/2020
OTR MICROWAVE WHIRLPOOL WMH31017FW0 Installed thermostat. Ran heat op test. Op test good.
Near Highland Hills, Ohio 44122
Jason N
Job Details: 01/08/2020
DRYER WHIRLPOOL WED5000DW2 "Cc unit making squeaking knocking noiseConfirmed noise, coming from blower wheel area. Pulled back cover and blower housing. Found folded up paper sitting on top of blower wheel. Removed and reassembled. Op test good, no abnormal sound present."
Near Cleveland, Ohio 44106
Jason N
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed adapter assembly. Op test good.
Near Middlefield, Ohio 44062
Brian M
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Cc that unit is freezing things in the center of fridge mostly eggs and rice are being frozeFound unit to be set to 40 and and temps are about 39 Ran diffuser test diffuser is working as designed Ran test on calibration of control set unit to be run 3 deg
Near Garrettsville, Ohio 44231
Brian M
Job Details: 01/08/2020
WASHER KENMORE 11020702990 Cc of unit not advancing Found drain hose laying on floor going to drain hole Unit is not able to advance do to unit draining while filling Called and spoke to customer and advised to get a stand pipe to raise the hose so it can actually fill properly
Near Kent, Ohio 44240
Brian M
Job Details: 01/08/2020
DRYER WHIRLPOOL WED7000DW2 Cc unit not heating well Ran test cycle found unit not producing good heat Removed vent from ceiling attachment and unit started to heat better and reached Normal temps Advised to have venting looked at going from ceiling to the outside gave recommendatio
Near Cleveland, Ohio 44106
Jason N
Job Details: 01/08/2020
RANGE JENN-AIR 89889 "Cc unit not workingCustomer stated he tried to turn it on and it sparked. He turned the breaker off. Checked switch wiring, found 3 wires off the switches, arcing to ground. Cleaned up wiring, reattached wires, repaired downdraft wire, put on new spade c
Near Middleburg Heights, Ohio 44130
Corina H
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that there is water coming out at the top of the door. Found the John guest fitting did not have the water line inserted all the way. Re seated the water line. Optest ok. .
Near Madison Township, Ohio 44057
Arthur V
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found customer had her food pushed back against the back wall completely covering the opening allowing for proper air flow causing issue. Advised customer. See pics
Near Aurora, Ohio 44202
Brian M
Job Details: 01/08/2020
RANGE KITCHENAID KSEG700ESS0 Cc unit not reaching desired temps Found customer using a thermostat inside and it was located in front right Moved thermostat to middle and ran test bake to 350 reached temps in 15 min Took temp reading both my thermostat and there’s reads 350 Ran test b
Near Brooklyn, Ohio 44144
Dan
Job Details: 01/08/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint of water leak, no leaks found, unit is operating as designed"
Near Euclid, Ohio 44123
Jeff M
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Freezer is packed extra stuff. I explain to the customer it needs cast of the good airflow otherwise she will have a normal cooling.
Near Lorain, Ohio 44053
Gabriel P
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found temp on fresh food section 37 degrees and 0 degrees on freezer section no issue found
Near Cleveland, Ohio 44108
Joe O
Job Details: 01/08/2020
WASHER WHIRLPOOL VAW3584GW1 "Cc: not spinning, not fillingFound drain laying on the floor. Water was turned off to unit. Advised customer the drain on the floor will just drain the water out. Ran auto test and calibration. need stand pipe. Op test ok"
Near Lorain, Ohio 44053
Gabriel P
Job Details: 01/08/2020
WASHER WHIRLPOOL MVWB765FW3 "Replace control and drain pump,plus ran calibration and out test pass Also took core with me for return Opt test ok"
Near Amherst, Ohio 44001
Gabriel P
Job Details: 01/08/2020
WASHER MAYTAG MHW3505FW1 Basket came in damage will need to order another one customer is not very happy with whirlpool unit this been going on for a month and a week and she still having got her washer fix ; ordrng 1 W10901030 (tub-outer)
Near Brook Park, Ohio 44142
Corina H
Job Details: 01/08/2020
WASHER MAYTAG MVWB835DW4 "CC that the time jumps everywhere, doesn’t spin the clothes out and the cold wash is warm, clean washer keeps coming on. Ran diag f0e4 Spin Limited By Water Temperature. Found the hot and cold are reversed. Reversed the hot and cold water line. Ran a cal
Near Brook Park, Ohio 44142
Dan
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Customer complaint of loud knocking sound, ice maker fell off, and door are not level, knocking sound is ice maker trying to cycle but can’t cause ice maker is in ice bin and bail arm is getting stuck on side, reinstalled ice maker and level unit, op t
Near Cleveland, Ohio 44111
Dan
Job Details: 01/08/2020
WASHER MAYTAG LAV3600AWW "Customer complaint that unit is shaking, started spin cycle with load, no excessive shaking observed, took video, sent to bj, unit is operating as designed"
Near Cleveland, Ohio 44105
Corina H
Job Details: 01/08/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 01/08/2020
WASHER MAYTAG MHW8200FW0 Tub assembly counter weight mounting stud broken and basket was dented re ordering ; ordrng 1 W10901175 (tub-outer)
Near North Ridgeville, Ohio 44039
David R
Job Details: 01/08/2020
RANGE WHIRLPOOL WFG550S0HV0 "Cc oven wasn’t heating, also said the past couple of days the oven has been working every time they use bake. Customer said they had spilled some water from food down by bake ignitor. Found loose connection on wire to back ignitor, items in drawer could
Near Willoughby, Ohio 44094
Jeff M
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL ED5FHAXVS Mar-cone look up was incorrect. I went to ServiceMatters pulled the correct part number and put it into Marcone came up with a different part altogether this one is the correct part number; ordrng 1 W10728484 (cntrl-elec)
Near Madison, Ohio 44057
Arthur V
Job Details: 01/08/2020
REFRIGERATOR GE GBS22KBSBB Customer has a sealed system issue. Only small amount of frost at beginning of evap. Needs evap and compressor. Part number for EVAP is wr85x10057 and is no longer available. Unit is unrepairable.
Near Lorain, Ohio 44053
David R
Job Details: 01/08/2020
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 "Cc oven not not heating, light in oven flickers. Pulled unit out from wall, sparks started flying. Cut unit off at breaker found wires burnt from terminal and hole in cover to thermal. Ordering main harness, control.Research and find LED light for oven.;
Near Concord Township, Ohio 44077
Corina H
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW1 CC that there are coins in between the washplate and basket. Removed the washplate to get coins. Found the hub is worn. Replaced the hub from t/s. Ran a calibration and a spin cycle. Optest ok; used 1 W10528947 (HUB) from stock
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc: not making iceFound temps at -4 in freezer and 40 in ff section. Found ice maker will not cycle. Replaced ice maker. Op test ok; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock
Near Avon, Ohio 44011
David R
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Water line to FZ icemaker is cracked and broke apart. Order water tube and heater.; ordrng 1 W10701614 (tube-water)
Near Avon, Ohio 44011
David R
Job Details: 01/08/2020
WASHER GE WCVH6600HBB "Cc noise. Took off back, grinding noise from spinning by hand. Belt wearing down. Would need whole tub and basket. Double labor for 2 people. Gave estimate to customer. Do not order parts; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum fro
Near Cleveland Heights, Ohio 44118
Joe O
Job Details: 01/08/2020
FREEZER WHIRLPOOL WRF555SDFZ06 Cc: not making iceInstalled ice maker. Cycled ice maker. Op test ok
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/08/2020
DRYER MAYTAG MEDB766FW0 Cc of noise when starting Found noise to be a click coming from the motor when it turns on Advised customer that this is a normal noise and it’s the centrifugal switch engaging and is a normal noise OP TEST OK
Near Beachwood, Ohio 44122
Joe O
Job Details: 01/08/2020
RANGE WHIRLPOOL JGR8890ADP "Cc: small flames, left front burner not igniting on its ownPulled burner caps. Found debris. Blew debris off. Flames are back to normal. Found igniter for left front burner broken. Needs officesCustomer does not want to repair at this time"
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: not cooling(ff section)Found rear of freezer covered in frost. Unit not defrosting. Put unit into manual defrost. Unit defrosting. steamed unit. Needs control; ordrng 1 W11035836 (cntrl-elec)
Near Westlake, Ohio 44145
David R
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7300DW1 Replaced part. Ran test 51/52. Ran normal wash with clothes in it. Op test ok.
Near Edgewood, Ohio 44004
Jeff M
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good
Near Brecksville, Ohio 44141
David R
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTM504EPA2 "Replaced parts, ran service test, good. Op test ok."
Near Conneaut, Ohio 44030
Arthur V
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB01 Replaced fresh food door handle. Op test good
Near Brecksville, Ohio 44141
David R
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of detergent dispenser not opening or shutting, not cleaning. 4-3 error code. Ran normal wash, water entered unit. Bad pump and motor. Ordering dispenser and pump motor. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor)"
Near LaGrange, Ohio 44050
David R
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc water leaking from dispenser, said water would continue to dripped for a minute after they pulled the cup away. Looked at fittings to make sure they were tight, found loose. Corrected and made sure all were tight. Dispensed water 5 times. No extra dri
Near Chester Township, Ohio 44026
Joe O
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7300DW1 "Cc: intermittently not spinning clothes outFound error code f3e2(inlet water temperature), f0e5(off balance), and f0e3(overload). Suspension checks good. Found valve thermistor out of range. Ran auto test and calibration. Ran manual spin. Unit is spinnin
Near Painesville, Ohio 44077
Brian M
Job Details: 01/08/2020
WASHER MAYTAG MAV8600AWW Cc unit seems not always finish cycle Found timer not always advancing Needs timer EST only customer does not want to repair at this time
Near Rome Township, Ohio 44085
Joe O
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Called BJ spoke with him about the ice maker leaking. He stated the ice maker be double filling. Stated that it could be either The ice maker or the control. Called customer advised them that I spoke with BJ. Advised them we are going to order a control a
Near Cleveland, Ohio 44102
Dan
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint that unit is freezing everything in fresh food section , freezer section temperature at 6 degrees, fresh food section temperature at at 27 degrees, unit needs new damper control; ordrng 1 W11317276 (diffuser)"
Near Eastlake, Ohio 44095
Jason N
Job Details: 01/08/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc unit light not turning offCustomer showed popConfirmed unit hood light does not dim or shut off. Unit needs control board. ; ordrng 1 W11342846 (CONTROL)
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc unit freezer making humming sound and ff section warmConfirmed freezer evap frosted up again. Ran test 38, defrost circuit working. Defrost bimetal using bypass, ordering evap harness to replace bimetal.; ordrng 1 W11224591 (motor-evap8366), used 1 SH
Near Cleveland, Ohio 44110
Arthur V
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HW0 Found a f5e3 error code. Door will not unlock. Can not get door lock to unlock. After manually opening door when you close the door its locked. Needs door lock. ; ordrng 1 W11316250 (latch)
Near Cleveland Heights, Ohio 44112
Arthur V
Job Details: 01/07/2020
B/IN REFRIGERATO KITCHENAID KSSP42QFS05 Found evap fan motor faulty and needs replaced ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP4389155 (motor-evap)
Near Lorain, Ohio 44053
Gabriel P
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG540H0ES0 Control not lighting it barely can see letter also spark igniter sparking but not lighting ordering parts needed ; ordrng 1 W11162730 (module-spk) and 1 WPW10324262 (igntr-oven) and 1 WPW10348713 (cntrl-elec)
Near Painesville Township, Ohio 44077
Arthur V
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts listed. Op test good
Near Mentor, Ohio 44060
Jason N
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW Installed damper control. Op test good.
Near Mayfield, Ohio 44143
Arthur V
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL MMV5207BAS Found unit has no voltage from control to transformer. Needs control bd. Part no longer available. Advised customer someone would get in touch in 24-48 hrs. Part needed is w10127100. Nla at both distributors ; saved tckt
Near Lorain, Ohio 44055
Gabriel P
Job Details: 01/07/2020
DRYER WHIRLPOOL WED5000DW2 Replaced timer. Ran normal cycle. Optest ok.
Near Mentor, Ohio 44060
Arthur V
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Replaced freezer door handle. Op test good
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details: 01/07/2020
WASHER MAYTAG MVWX655DW1 "Replaced gearcase, pulley, belt, motor, hub and washplate. Ran calibration. Optest ok. Gearcase ordered did not arrive on time, used gearcase from truck stock instead. ; used 1 W10528947 (HUB), and 1 W11035751 (VMW GEARCASE) from stock"
Near Mentor, Ohio 44060
Arthur V
Job Details: 01/07/2020
DRYER MAYTAG MEDC215EW0 Removed a ton of change from inside cabinet. Removed obstruction from blower housing. Unit op test good.
Near Parkman Township, Ohio 44231
Brian M
Job Details: 01/07/2020
REFRIGERATOR GE DFE29JSDASS "Cc of unit not keeping temps in freezer Found ff fan not running but getting power Needs ff fan and according to Ge also needs software update when replacing fan Needs ff fan and Update module ; ordrng 1 WR60X26866 (fan dc ff evap6419) and 1 WR98R882802
Near Cleveland, Ohio 44108
Jason N
Job Details: 01/07/2020
DRYER WHIRLPOOL WGD5000DW3 "Cc unit not drying clothes, only getting warmCustomer states it takes several cycles to dry a load. Ran op test, good heat at dryer on high, checked venting. Lint screen totally clogged, cleared. Checked airflow at vent outlet. No airflow at vent outlet,
Near Brooklyn, Ohio 44144
Jason N
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8500DR0 "Cc unit codes drn and not drainingRan diagnostics, found code f9e1 for long drain. Ran auto test, drain pump impeller intermittent. Drained tub and inspect drain pump. Found sock stuck in impeller. Removed and retested. Op test good."
Near Cleveland, Ohio 44111
Jeff M
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 LED light in the freezer has a short needs a new LED light and LED board; ordrng 1 W10804160 (cntrl-elec) and 1 W11205083 (module)
Near Lorain, Ohio 44052
Gabriel P
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MFX2876DRH00 Found auger motor defective also deli drawer wires snap on deli control also found koolaid in side deli control giving estimate for parts needed customer will call whirlpool for help do not order parts till we hear from customer or whirlpool
Near Cleveland, Ohio 44109
Jason N
Job Details: 01/07/2020
WASHER AMANA NTW4516FW3 "Cc unit powers on but nothing else.Plugged in unit, unit stuck in drain mode, canceled. Ran diagnostics, found codes f8e1 for long fill, no fill, f0e2 for oversuds. Cleared codes. Checked pressure hose, clear, able to blow through. Unable to fully hookup
Near Cleveland, Ohio 44102
Jeff M
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Left freezer door has a dent. Do you left freezer drawer is crooked. As far as the drawer goes I checked all the mounting everything appears fine except almost where the mounting brackets are screwed into the door itself or in the wrong spot I like 16th o
Near Cleveland, Ohio 44109
Jason N
Job Details: 01/07/2020
DISHWASHER AMANA ADB1400AGS1 "Cc unit will not turn on Customer stated it worked the first time he used it, hasn’t turned on since. Checked wiring to j-box. Found bad connection on neutral wire. Turned off breaker, fixed connections on both hot and neutral. Op test good. Unit is not
Near Garfield Heights, Ohio 44125
Jason N
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not draining cut outRan diagnostics, found codes f7e0 for loss of power, f8e6 for water hazard, f9e1 for long drain, f9e2 for water ring, pump drive problem. Drained tub of water, inspect drain pump. Impeller seized, no debris present. Unit needs
Near Shaker Heights, Ohio 44120
Jeff M
Job Details: 01/07/2020
DISHWASHER KITCHENAID KDTM354ESS3 Installed new part unit op tested good
Near Parma, Ohio 44130
Corey L.
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer complaint dispenser not dispensing but motor can be heard and the beep is still here, confirmed condenser fan motor keeps stalling out, ordering fan motor kit per pointer again and replacing main control, dispenser motor is operating but the dri
Near Seven Hills, Ohio 44131
Corey L.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Customer complaint ice hasn’t been made, confirmed, ran im fault test, found e2 fault unable to find home position, I’m not bound up, attempted harvest, ice maker motor not rotating, ice maker failed; ordrng 1 WPW10764668 (ice maker)"
Near Parma, Ohio 44130
David R
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Found water leaking from underneath/back of unit. Pulled it out and heard water leaking from the supply line to refrigerator. Shut water off from down stairs. Whoever pushed the refrigerator back when hooking up ran over the line and it was stuck undernea
Near Parma, Ohio 44129
Corey L.
Job Details: 01/07/2020
DISHWASHER MAYTAG WDT720PADM2 "Customer complaint dishwasher is not dissolving detergent and sometimes the door does not even release detergent pod or liquid, ran diagnostics found f7e1 no heat, heating circuit tests pass, unit needs control; ordrng 1 W11413274 (CONTROL)"
Near North Olmsted, Ohio 44070
Corey L.
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher leaving detergent on bottom water filled but didn’t spray dishes above, confirmed detergent was not fully dissolved, ran svc test, unit filled and wash motor started, unit completed test with no faults recorded, pump intermi
Near Cleveland, Ohio 44113
Jeff M
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW3090JW0 Installed new part unit op tested good
Near Streetsboro, Ohio 44241
Brian M
Job Details: 01/07/2020
WASHER KENMORE 11020272000 "Cc of unit not spinning or drainingCalled and spoke to BJ walked me through diagnostics and found gearcase to be seized Needs gearcase, coupling, and drive basket EST only"
Near Avon Lake, Ohio 44012
Corey L.
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL DU943PWKB0 "Customer complaint dishwasher spray arm is loose, confirmed, found locking nut broken at thread, ordering locking nut, customer to install part; ordrng 1 WP8268873 (nut)"
Near Aurora, Ohio 44202
Brian M
Job Details: 01/07/2020
RANGE KITCHENAID KGRA806PSS01 Cc of unit not sparking in oven or cooktop Verified complaint Found no power coming from spark module and membrane
Near Aurora, Ohio 44202
Brian M
Job Details: 01/07/2020
WASHER MAYTAG MVWB765FW3 Cc of noise during spinRan test spin and found noise coming from rotor Found bolt loose Tightened screw Ran another test spin Could not duplicate noise
Near South Amherst, Ohio 44001
Gabriel P
Job Details: 01/07/2020
DRYER MAYTAG MEDC465HW0 "Roller cheating up inside bearings making squeak sound,replaced rom truck stock opt test ok ; used 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"
Near Cleveland, Ohio 44139
Brian M
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8200YW0 Installed bearing and sensor Ran test cycle Verified no leaks OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, Ohio 44139
Brian M
Job Details: 01/07/2020
DRYER WHIRLPOOL GEW9250PT0 Cc unit not heatingFound thermal cutoff open Replaced using back truck stock Ran test cycle OP TEST OK ; used 1 279973 (CUTOFF 4712) from stock
Near Independence, Ohio 44131
Dan
Job Details: 01/07/2020
REFRIGERATOR KENMORE 106.5113921 "Customer complaint that unit is not making ice, confirmed, freezer section temperature at 8 degrees, found no power to ice maker , unit needs new control; ordrng 1 W11088499 (cntrl-elec 296.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, Ohio 44129
Dan
Job Details: 01/07/2020
DRYER MAYTAG MGDC200XW1 "Customer complaint that unit is not heating all the time, started timed dry cycle, unit did not heat, igniter is not glowing, no power to igniter, found power to igniter when timer is jiggled, burner lit at certain points on timer, unit needs new time
Near Rocky River, Ohio 44116
Dan
Job Details: 01/07/2020
RANGE GE ZGP366NR5SS "Customer complaint that oven will not go passed 100, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WB13X25264 (range igniter glowba 79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, Ohio 44022
Joe O
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not coolingCustomer moved unit to garage. Found temps in ff and freezer at 46 degrees. Opened doors to warm unit up. Found compressor only pulling. .5 amps. Tapped system found 7nit in a 15 inch vac. Needs compressor, evap and drier.Parts and labor s
Near Westlake, Ohio 44145
Corey L.
Job Details: 01/07/2020
OTR MICROWAVE KITCHENAID KHMC1857BSS "Customer complaint sparks shot out from the little cover inside mw, confirmed spark marks on wave guide cover, magnetron W10245183 failed, quoted to replace, customer does not repair, left quote"
Near Avon, Ohio 44011
Corey L.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint freezer still developing ice around vent, confirmed, found a few gaps around frame of ff and frz section, siliconed gaps"
Near Strongsville, Ohio 44149
Dan
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost in freezer section, no frost found, doors are sealing, unit is operating as designed"
Near Strongsville, Ohio 44136
Corina H
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMH53521HZ Cc that there is steam on the door. Ran unit with a cup of water. Normal to have steam on the door. Optest ok
Near Chardon, Ohio 44024
Joe O
Job Details: 01/07/2020
STACK W/D WHIRLPOOL WGT4027HW0 Installed listed parts. Ran calibration. Ran normal cycle. Unit still not running through cycle. Called whirlpool tech line Spoke with Mark he advised there should be no water in the pressure port on the outer tub. He states unit needs outer tub. found pr
Near Brecksville, Ohio 44141
Dan
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that door was not closing, door is latching properly, unable to duplicate the problem , unit is operating as designed"
Near Lakewood, Ohio 44107
Corina H
Job Details: 01/07/2020
RANGE KITCHENAID KSGG700ESS1 The rod is bent. Will need a new rod; ordrng 1 W10273192 (rod-door)
Near Rocky River, Ohio 44116
Corina H
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL KDTM404ESS1 CC that the unit is not working. Checked the power at the control for 120 volts to the pump and motor. Will need a pump and motor. Cust does not want to repair
Near Strongsville, Ohio 44136
David R
Job Details: 01/07/2020
WASHER MAYTAG MVWB850YW1 "Replaced parts, tested. Op test ok"
Near Cleveland Heights, Ohio 44118
Joe O
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4850HW1 "Cc: temperatures not correctCustomer states that the temperatures are not correct on the dial. States that on cool setting the water is warm. On warm the water is really hot, and on cold the water is cold. I advised the customer that for the cool setting
Near Cleveland Heights, Ohio 44106
Joe O
Job Details: 01/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 Cc: not closingFound someone installed screws incorrectly to unit. Removed screws. Doors still not latching correctly. Installed latch unit is latching. Ran test cycle. Op test ok
Near Fairview Park, Ohio 44126
Corey L.
Job Details: 01/07/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint a loud noise, had another company come and they found oil under unit, confirmed oil leaked heavily over drive components, unit needs gearcase, shield, cap, motor and shifter replaced; ordrng 1 W10913953 (actuator) and 1 W11026785 (moto
Near North Ridgeville, Ohio 44039
David R
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc of noise. Customers dad had video, sounded like something that was in the wash with the clothes was banging around. Took off back off unit, checked drain pump housing, good. Ran manual high spin, good no noise. Ran test mode, checked all components, n
Near Euclid, Ohio 44119
Jeff M
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW5000DW2 Cabinet came damaged needs to be re-ordered; ordrng 1 W10676680 (cabinet)
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL GU1200XTLT2 Cc: leaking from front(suds)Ran normal cycle. Did not see any leaking. Drained unit. Placed water mat. Unit functioning as designed. Op test ok
Near Cleveland, Ohio 44135
David R
Job Details: 01/07/2020
WASHER AMANA NTW4516FW3 "Cc had concerns with water level. Checked no error codes, ran manual mode, both valves check good. Blew through pressure hose, good. Advised to read owners manual for adding clothes and the cycles needed and water level for certain cycles. Ran on regular