Service History 1088 - Fred's Appliance

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS4

Near Berea, OH 44017

Macaulay G.

Job Details: 12/20/2017

Replaced harness with door switches. Tested and heats ok.; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW2

Near North Ridgeville, OH 44039

Brian B

Job Details: 12/20/2017

Verified POP, Sent Pic. Adjusted rear and front feet to level the drum. Ran Calibration Test and Auto Test OP Test Ok ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 12/20/2017

Installed motor, ran recal, good, ran spin, good, op test ok; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL00

Near Cleveland, OH 44120

Tim G.

Job Details: 12/20/2017

, Complaint that the unit is making a knocking sound every 30mins or so. Found unit running when arrived and no sound present. Turned unit off and found after about 2-3mins the compressor started knocking. ; ordrng 1 W10309994 (compressor), schdld next appmnt for 12/28

We serviced a

GHW9100LW2 whirlpool

Model washer

Near Parma, OH 44129

Chad P.

Job Details: 12/20/2017

Confirmed f11 error code. Mcu and CCU not communicating. Reset connections and power op test no good. Need mcu and CCU replaced at the same time. ; ordrng 1 W10756692 (cntrl-elec) and 1 WP8182221 (CCU),

We serviced a

WTW5000DW1 whirlpool

Model washer

Near Conneaut, OH 44030

Jeff M

Job Details: 12/20/2017

The main pulley was missing the nut I found it added some Loctite unit op tested good ; Job Cmpltd,

We serviced a

JB640DF1BB ge

Model range

Near North Ridgeville, OH 44039

Paul H.

Job Details: 12/20/2017

Replaced switch and burner, burner works correctly on both single and dual, hot surface light shuts off when cool, op test ok.; Job Cmpltd,

We serviced a

WDF330PAHW0 WHIRLPOOL

Model WASHER

Near WILOUGHBY HLS, OH 44094

Dan H

Job Details: 12/20/2017

Installed new sump assembly, op test good ; Job Cmpltd

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near WILOUGHBY HLS, OH 44094

Dan H

Job Details: 12/20/2017

Customer complaint that unit is not filling with water, started normal wash cycle, unit filled to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

We serviced a

KDPE23GPS0 KITCHENAID

Model DISHWASHER

Near WILOUGHBY HLS, OH 44094

Dan H

Job Details: 12/20/2017

Customer complaint that unit does not spray water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW1

Near Strongsville, OH 44149

Macaulay G.

Job Details: 12/20/2017

Replaced idler pulley, rear support rollers, and heating element. Heats and sounds as designed.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW

Near Cleveland, OH 44106

Brian B

Job Details: 12/20/2017

Ran diagnostics no codes Ran Manual Diagnostics spin and agitator are working properly OP Test Ok.. ran calibration and auto test and drain and spin.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model NTW4705EW0

Near Bedford, OH 44146

Tim G.

Job Details: 12/20/2017

Complaint that the unit is not starting/turning on. Confirmed complaint by selecting cycle and pressing start. Found no response from the unit. Checked the outlet for power and found it very hard to find 120vac. Found that the receptacle to have a internal failure causing the issue. Tested I another outlet, op test good. ; Job Cmpltd,

We serviced a

CFE29TSDCSS ge

Model refrigerator

Near Grafton, OH 44044

Paul H.

Job Details: 12/20/2017

Unit fits bulletin REF06-16, moisture build around ff fan is causing poor airflow in RC, needs fan kit installed; ordrng 1 WR49X26666 (FF FAN KIT),

We serviced a

WDF560SAFB1 whirlpool

Model dishwasher

Near Elyria, OH 44035

Paul H.

Job Details: 12/20/2017

Replaced mounting brackets, was able to place screws in a non stripped area, op test ok.; Job Cmpltd

We serviced a

WRF560SEYB05 whirlpool

Model refrigerator

Near Ashtabula, OH 44004

Jeff M

Job Details: 12/20/2017

The shelf came apart I put the shelf back together unit tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Burton, OH 44021

Robert A.

Job Details: 12/20/2017

Ran diognastics long/no fill, tested valves, just a trickle of cold water, cleaned valve screens, tested again, good, ran recal cycle, good, op test ok; Job Cmpltd,

We serviced a

JENN-AIR RANGE

Model SCE30600B

Near Cleveland, OH 44139

Tim G.

Job Details: 12/20/2017

Complaint that the clock is not working on the unit. Checked the unit and found the cooktop to work and the unit was able to run a bake cycle. Checked connections and found good. Unit needs clock; ordrng 1 WP71001799 (cntrl-elec), schdld next appmnt for 12/28 THU !,

We serviced a

WFW85HEFW1 WHIRLPOOL

Model WASHER

Near Highland Heights, OH 44143

Corina B

Job Details: 12/20/2017

CC f3e1 code comes up. Ran diag f3e1 water level sensor. Checked the pressure hose, good. Ran a small load filled to the correct level. Checked the j28 connection, good. Has continuity. Checked pins j28 1 and 4 pins has 5v D.C. Needs a water level sensor. Called GS to order part; ordrng 1 WPW10448876 (switch-wl), schdld next appmnt for 12/28 THU

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAT04

Near Windsor, OH 44099

Robert A.

Job Details: 12/20/2017

Current temp in space where unit is 35deg, Unit is setting in an uncoditioned area, unheated garage, Ff38, frz 20, checked unit ff set on 2, frz max, t stat is in ff area, just a damper for frz, unit will not work correctly under 50deg, or over 80, unit working correct, comp and all fans running, heat on highside of comp, unable to test any further due to temp, op test ok; Job Cmpltd,

We serviced a

MEDB800VB0 MAYTAG

Model DRYER

Near Painesville, OH 44077

Corina B

Job Details: 12/20/2017

CC that the dryer is not heating. Checked the voltage, correct. Found the heating element and the thermistor are open. Will need a new heating element and thermistor. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Cust does not want to repair. ; Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Rootstown Township, OH 44240

Robert A.

Job Details: 12/20/2017

Installed control and panel, ran diagnostic cycle, op test okNote run hot water in sink before starting unitUse less soap; Job Cmpltd,

We serviced a

PFSS5RKZASS GE

Model REAFRIGERATOR

Near Concord Township, OH 44077

Dan H

Job Details: 12/20/2017

Installed new main control, op test good , advised customer to allow 24 hours for unit to reach proper temperatures ; Job Cmpltd

We serviced a

WHIRLPOOL COOKTOP ELE

Model KFGU706VSS01

Near Rocky River, OH 44116

Brian B

Job Details: 12/20/2017

Removed oven under cooktop to access mod #. Found gas pressure to burners too low. Shut off valve under counter was almost in closed position. Open valve. Tested burners. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY03

Near Avon Lake, OH 44012

Brian B

Job Details: 12/20/2017

Replaced damper control. Ohmed out ff THERMISTER. Found it to be out of range. Also, broke clip on facia while disassembling. Office to order parts. Will r/s Cust.; ordrng 1 WP12791416 (THERMISTER ) and 1 WPW10292583 (HARNESS) and 1 WPW10388658 (FACIA), schdld next appmnt for 1/2 TUE !,

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Avon Lake, OH 44012

Brian B

Job Details: 12/19/2017

Replaced gearcase and shifter. Ran calibration and auto test. Optest ok.; Job Cmpltd,

We serviced a

NED4655EW1 amana

Model dryer

Near University Heights, OH 44118

Chad P.

Job Details: 12/19/2017

, Arrived to find unit is running and heating. Checked venting on outside of house slightly dirty but not blocked. Venting does convert to 3” about two thirds of the venting run. Advised on this. Power checks good. Heat cycled several times. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL RANGE ELE

Model WFE540H0ES1

Near Parma, OH 44129

Macaulay G.

Job Details: 12/19/2017

Replaced infinite switch on range. Tests and heats ok.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH4

Near Mogadore, OH 44260

Robert A.

Job Details: 12/19/2017

Found ui beeping when door is closed, reset connections, beeping stopped, ran diognastic cycle, good, panel and handle plastic broken, needs both; ordrng 1 WPW10195833 (HANDLE) and 1 WPW10500177 (PANEL), schdld next appmnt for 12/28 THU !,

We serviced a

GE DISHWASHER

Model PDW7300G00BB

Near Newbury Township, OH 44065

Tim G.

Job Details: 12/19/2017

Customers complaint is that as soon as they press start on the unit it trips the breaker. Checked the junction box and found wiring good. Pulled control panel and disconnected all connections but the power and UI and found the unit to trip the breaker. Ohmed the motor and found less than 1ohm across the windings. Unit needs the control and motor. Quoted customer for repair and they declined due to cost. ; , Job Cmpltd, O-emld tckt

We serviced a

AGR6303MFW0 whirlpool

Model range

Near Elyria, OH 44035

Paul H.

Job Details: 12/19/2017

Started a bake, preheated to 350F, checked temps, temps good, no issues found, discussed storage drawer loading.; Job Cmpltd

Near Elyria, OH 44035

Paul H.

Job Details: 12/19/2017

MEDB755DW2 maytag dryerCustomer stated that UI does not automatically cut off after a cycle, it previously did, also stated some clothing is still damp after a cycle, explained that longer dry times/dampness is a sign that the exhaust venting needs cleaned, as for UI, I am

We serviced a

JENN-AIR RANGE

Model JES1450DS0

Near Solon, OH 44139

Robert A.

Job Details: 12/19/2017

Installed glasstop, op test ok; Job Cmpltd,

We serviced a

MVWB765FC1 whirlpool

Model washer

Near Amherst, OH 44001

Paul H.

Job Details: 12/19/2017

Visually inspected entirety of unit, did not see any signs for potential leaks, ran test 51, searched pointers, none, found water coming out of side of dispenser housing, could be a crack in the plastic that I cannot see or too much pressure coming through the valve, ordering housing assembly ; ordrng 1 W11172234 (DISPENSER HOUSING )

We serviced a

KDTM354DSS5 whirlpool

Model dishwasher

Near Cleveland, OH 44120

Chad P.

Job Details: 12/19/2017

Confirmed front panel dented. Needs replaced. ; ordrng 1 WPW10195869 (PANEL, FRONT, SS. )

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Fairview Park, OH 44126

Brian B

Job Details: 12/19/2017

Removed evap cover. Used steamer to clear large ice buildup on ff evap. Installed new fan harness and plastic thermistor and evap cover. Attached THERMISTER per ser pointer instructions. Optest ok.; Job Cmpltd

We serviced a

WTW5000DW0 whirlpool

Model washer

Near Parma Heights, OH 44130

Chad P.

Job Details: 12/19/2017

Installed parts listed and placed core on truck for return. Op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rocky River, OH 44116

Brian B

Job Details: 12/19/2017

Pulled machine. Replaced drain hose and tracks. Ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

KEBS208SSS04 WHIRLPOOL

Model WALL OVEN

Near Mentor, OH 44060

Corina B

Job Details: 12/19/2017

CC that when the lower oven is on there is a buzzing sound coming from the control. When turning the lower oven on the control makes a buzzing sound, then when turning the oven off the buzzing stops, immediately. Will need a new control. Called GS to order part; ordrng 1 WPW10119142 (cntrl-elec), schdld next appmnt for 12/27 WED

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Cleveland, OH 44135

Brian B

Job Details: 12/19/2017

nstalled brackets. Tested oven. Optest ok. Raised feet so machine is not sitting on side rails. This allows more airflow under range. ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Parma, OH 44129

Macaulay G.

Job Details: 12/19/2017

Found fill tube to icemaker was loose and leaking in freezer. Removed all ice from drain and bottom of freezer. Reinstalled tube properly. Tests ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, OH 44144

Macaulay G.

Job Details: 12/19/2017

, Ice and frost built up on left side of evaporator in fresh door section. Tech line advised to replace thermistor with w10902214. Defrosted evaporator and installed thermistor. ; used 1 W10902214 (THERMISTOR) from stock, Job

We serviced a

MAYTAG WASHER

Model WTW6500WW1

Near Broadview Heights, OH 44147

Macaulay G.

Job Details: 12/19/2017

Bearings are going. Customer does not want repaired.;, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Brook Park, OH 44142

Macaulay G.

Job Details: 12/19/2017

Icemaker not sending voltage to solenoid. Replaced icemaker with icemaker from truck stock. Tested ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS3

Near Middleburg Heights, OH 44130

Macaulay G.

Job Details: 12/19/2017

Replaced harness with door switches. Tests ok.; Job Cmpltd,

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD3450RDB0

Near North Royalton, OH 44133

Macaulay G.

Job Details: 12/19/2017

Membrane on control will not respond to speed key. Needs replaced. Gave customer quote.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHGXKT02

Near North Royalton, OH 44133

Macaulay G.

Job Details: 12/19/2017

Valve is allowing water to pass by even when unplugged. Office to order valve.; ordrng 1 W10408179 (water vavle asm), , schdld next appmnt for 12/2

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Strongsville, OH 44149

Gail V.

Job Details: 12/19/2017

Replaced agitator in washer. Tests ok.; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Aurora, OH 44202

Robert A.

Job Details: 12/19/2017

Installed evap cover/sensor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MMV4205FZ3 MAYTAG

Model MICRO OVEN

Near Gates Mills, OH 44040

Corina B

Job Details: 12/19/2017

CC that the door does not close. Found the door cams in the open position causing the door to not close. Put the door cams in the close position, door closes. Opened and closed door several time. Optest ok. ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH02

Near North Olmsted, OH 44070

Brian B

Job Details: 12/19/2017

Found leak in ff evap. Removed Freon. Cleaned and resoldered suction joint. Evac to 30 “. Held for 10min, recharge 5.5 oz. monitored system, Optest ok.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Auburn Township, OH 44023

Robert A.

Job Details: 12/19/2017

Ran diognastics, no codes, ran recal, good, ran normal, good, water level correct, tested doop water, good, op test ok; Job Cmpltd,

We serviced a

KITCHENAID WALL OVEN

Model KEBS278SSS04

Near South Russell, OH 44022

Tim G.

Job Details: 12/19/2017

Pulled unit from wall and installed both upper and lower cooling fans. Reinstalled unit to wall, op test good. Both fan now running and unit heating without error. Customer also had tech check the unit temps and both the upper and lower were found in range on the heat setting of 350degs. ; Job Cmpltd,

We serviced a

MMV1174FZ0 WHIRLPOOL

Model MICROWAVE

Near Brooklyn, OH 44144

Dan H

Job Details: 12/19/2017

Customer complaint that interior light is not working and of open/close door error , confirmed, unit needs new cams and door switches, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

WRF954CIHM00 WHIRLPOOL

Model REFRIGERATOR

Near Solon, OH 44139

Corina B

Job Details: 12/19/2017

CC that the crisper is freezing foods. Found the evap is covered in frost and ice. Will need a new evap cover and main control. Called GS to order parts. ; ordrng 1 W11099565 (MAIN CONTROL) and 1 W11099568 (EVAP COVER), schdld next appmnt for 12/27 WED

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44111

Dan H

Job Details: 12/19/2017

Customer complaint that unit is leaking from bottom, found unit leaking from connection to water filter housing, reset connection, no leaks, op test good ; Job Cmpltd

We serviced a

WRF989SDAM01 whirlpool

Model refrigerator

Near Broadview Heights, OH 44147

Chad P.

Job Details: 12/19/2017

Installed ff evap and drier. Charged 5.5 oz r134a. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,

We serviced a

WTW5000DW1 whirlpool

Model washer

Near Lorain, OH 44055

Paul H.

Job Details: 12/19/2017

Ran diagnostics, f2e1 stuck key, f7e5 shifter fault, f5e2 lid lock, cleared and ran test, unit is not locking, rest of test was fine, agitated and shifted to spin, replaced latch from t/s, tested again, latched fine, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

KBFN402EPA00 WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Corina B

Job Details: 12/19/2017

CC that the mullion strip is not attached. Found one of the brackets to the mullion rail came out of the clip. Relived the mullion strip. Optest ok. ; Job Cmpltd

We serviced a

NGD4655EW2 AMANA

Model DRYER

Near Cleveland, OH 44111

Dan H

Job Details: 12/19/2017

Customer complaint that unit is not ending cycle on automatic dry, started automatic dry cycle, unit heated, unit ran wrinkle prevention, unit shut off after wrinkle prevention cycle, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 12/19/2017

We serviced a

AMV2307PFS0 AMANA

Model MICROWAVE

Near Brook Park, OH 44142

Dan H

Job Details: 12/19/2017

Customer complaint that unit is not heating, confirmed, diode tests good, capacitor is good, transformer is good, unit need new magnetron ; ordrng 1 WPW10693025 (magnetron), schdld next appmnt for 12/27 WED

We serviced a

ED2FHEXSQ02 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Corina B

Job Details: 12/19/2017

When replacing the plastic cover on the thermostat, I broke the wire. Will need a new thermostat. Called GS to order the part ; ordrng 1 W11088945 (THERMOSTAT), schdld next appmnt for 12/21 THU

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS01DLSS6

Near Chagrin Falls, OH 44022

Tim G.

Job Details: 12/19/2017

Complaint that the unit is not turning on. Checked and found power to unit and the thermal fuse open. Replaced thermal fuse and tested, op test good.; used 1 8193762XXX (XXXFUSE KITXXXDONOTRESTOCK) from stock, Job Cmpltd,

We serviced a

KENMORE DISHWASHER

Model 665.13212K902

Near Chagrin Falls, OH 44022

Tim G.

Job Details: 12/19/2017

Complaint that the units handle is loose. Checked and found set screw loose. Tightened screw, op test good. ; 3, Job Cmpltd,

We serviced a

KENMORE RANGE

Model 790.46592502

Near Chagrin Falls, OH 44022

Tim G.

Job Details: 12/19/2017

Complaint that the oven door handle is loose. Customer stated to Tech that they have to constantly tighten the handle. Pulled handle and found the holes stripped. Unit needs handle. Collected the 204.96 on 302008; ordrng 1 316443601 (handle. 60.79), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 12/27 WED !,

We serviced a

MAYTAG MICROWAVE OVEN

Model MMV4205DS1

Near Solon, OH 44139

Gail V.

Job Details: 12/19/2017

Cc display changes from reg time to military time, ran diagnostics, no codes, checked demo off, reset control, set time, heated water, watched, op test ok; Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MGR8700DS0

Near Solon, OH 44139

Robert A.

Job Details: 12/19/2017

Ohmed sensor, good, ran diagnostics no codes, set bake 300, checked temp temp low, calibrated control, again, correct, set bake, within 2deg, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model MGS8880DS0

Near Solon, OH 44139

Robert A.

Job Details: 12/19/2017

Installed regulator, set bake 350, watched unit preheat, good watched unit cycle 3x, op test ok Office to correct total and make refund; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVWH10

Near Rocky River, OH 44116

Brian B

Job Details: 12/19/2017

Replaced Icemaker. Cycled and filled. Optest ok.; , Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WET3300XQ1

Near Cleveland, OH 44113

Brian B

Job Details: 12/19/2017

Found vent crimped behind machine. Straightened vent. Vacuumed out dryer. Optest ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model LA5558XTW2

Near South Euclid, OH 44121

Robert A.

Job Details: 12/19/2017

Found coupler too far on motor, not making contact, removed basket, checked trans, good, reassembled, good, but unit shaking, found susp plate out of place, reset, ran spin, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model LA5558XTW2

Near South Euclid, OH 44121

Robert A.

Job Details: 12/19/2017

Found coupler too far on motor, not making contact, removed basket, checked trans, good, reassembled, good, but unit shaking, found susp plate out of place, reset, ran spin, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Solon, OH 44139

Tim G.

Job Details: 12/19/2017

Complaint of frost in the fz section. Checked unit and found the fz door not closing properly causing a poor seal. Found that the alignment of the door off (ff and fz doors flush with each other at top and middle but 1/8” off at the bottom). Tech found no adjustment on hinges and called techline. Spoke to Kurt at techline sr# 7720837451 and per Kurt Tech was to pull unit a little to removed the hinge side cover to check gasket. Pulled unit and found a good even seal of the gasket. Per Kurt the door needs replaced due to being twisted; ordrng 1 W10800792 (dor-fip us), schdld next appmnt for 12/29 FRI !,

We serviced a

FFHS2622MW0 FRIGIDAIRE

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 12/19/2017

Unit has adequate water supply, cycled IM, filled, checked door switch, everything checks good. No issues found;

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 12/19/2017

Replaced FC door, seal looks good, op test ok.; Job Cmpltd

We serviced a

AMANA DRYER

Model NED4655EW1

Near Bedford Heights, OH 44146

Tim G.

Job Details: 12/19/2017

Customers complaint is that the unit will run but not heat. Tested unit and found on all settings no heat. Checked power to the unit at the terminal block and found open L1 or L2. Tried resetting both breakers, op test ng. Checked the cord and found when unplugging the receptacle cover came off due to not being screwed in and Tech found the wire for L1 or L2 melted and burnt. Tech advised the customer to contact a licensed electrician to repair the outlet. Tech left the power off to the unit to prevent any hazards that may occur ; Job Cmpltd,

We serviced a

WMH53520CH5 WHIRLPOOL

Model MICROWAVE

Near Avon, OH 44011

Chad P.

Job Details: 12/19/2017

, Interlock issue, replaced interlocks from t/s, opened and closed door repeatedly, light cycled appropriately, heated a mug of water, heated fine, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWB07

Near Maple Heights, OH 44137

Gail V.

Job Details: 12/19/2017

Complaint that the fz door gasket is curling. Verified the complaint and reformed that section of the gasket with hair dryer, op test good. Tech also applied a thin coat of Vaseline to the hinge side of the ff door to prevent damage in the future. Customer forgot the POP at work and stated she would email it in for the correct date. Tech advised the customer that we would be able to use the entitlement date of actual goods date but they would have to provide the POP if the unit should have issues out of the time period provided by the entitlement date. ; Job Cmpltd,

We serviced a

WRF757SDEH01 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 12/19/2017

Replaced thermistor/harness assembly, followed Whirlpool instructions for thermistor placement, should resolve issue.; Job Cmpltd

We serviced a

MGT8655XS00 WHIRLPOOL

Model RANGE

Near Garfield Heights, OH 44125

Chad P.

Job Details: 12/19/2017

Installed door glass. Op test ok. ; Job Cmpltd

We serviced a

WTW8240YW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44125

Chad P.

Job Details: 12/19/2017

Found suspension weak and bearing failing. Needs both replaced. ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension),

We serviced a

WHIRLPOOL RANGE

Model WFG515S0EB1

Near Maple Heights, OH 44137

Tim G.

Job Details: 12/19/2017

Complaint that the front two burners are to high when set to low causing boiling when wanting to simmer. Tech adjusted flame height on low, op test good. Per the entitlement search unit was purchased 04/04/17. Tech also found the gas supply shutoff at the unit to not have a knob. Customer stated that there is one directly under unit in the basement and that she will get the one at the unit corrected. ; Job Cmpltd,

We serviced a

WED8800YW0 WHIRLPOOL

Model DRYER

Near Garfield Heights, OH 44125

Chad P.

Job Details: 12/19/2017

Found pulley seizing and belt worn. Needs belt and pulley replaced. ; ordrng 1 WP8547157 (BELT) and 1 WPW10547292 (PULLEY ASSY)

We serviced a

GI6SARXXF05 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Chad P.

Job Details: 12/19/2017

Unable to duplicate noise at this time. ; Job Cmpltd

We serviced a

KUDK03ITBL2 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 12/19/2017

Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from cracked seem on fill valve, unit needs new fill valve; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 12/27 WED

We serviced a

GU1200XTLT2 WHIRLPOOL

Model DISHWASHER

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 12/19/2017

Found wash motor bearing failing. Also drain pump grinding. Needs sump assy and drain pump. ; ordrng 1 W10782773 (SUMP ASSY) and 1 WP661658 (PUMP, DRAIN),

We serviced a

MED5500FW1 MAYTAG

Model DRYER

Near Brook Park, OH 44142

Dan H

Job Details: 12/19/2017

Customer complaint of creaking sound, started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

JGBP30WEW1WW GE

Model RANGE

Near South Euclid, OH 44121

Corina B

Job Details: 12/19/2017

CC that the oven is not reaching temp. Cust has oven on when I arrived. Cust has a oven thermometer inside. Advised cust the oven thermometer are slow reaction and we advises not to use them. Advised cust to wait 10-15 minutes after the buzzer goes off before inserting the food. This gives the oven cavity to stabilize. Heated oven to 350*. The glow ignitor lights every time. Optest ok. ; Job Cmpltd

We serviced a

NED4655EW1 whirlpool

Model dryer

Near Elyria, OH 44035

Paul H.

Job Details: 12/19/2017

CC long dry times, moisture inside unit and leaking out, unit in basement, adequate intake supply, tumbles and heats appropriately, getting air flow out of back of unit, issue is exhaust venting related, has semi-rigid installed, two 90s and about a 7’ run of semi-rigid, explained to customer.; Job Cmpltd

We serviced a

WDT710PAYB6 whirlpool

Model dishwasher

Near North Ridgeville, OH 44039

Paul H.

Job Details: 12/19/2017

Seal appears fine, checked level, good, found upper spray arm laying in sump area, spray arm could be culprit, attempted reinstalling, appears to be holding, ran a normal cycle and waited, no leaks, discussed loading, op test ok, left leak paper; Job Cmpltd

We serviced a

WDT710PAHB0 whirlpool

Model dishwasher

Near North Perry, OH 44081

Jeff M

Job Details: 12/19/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MDBH965AWB0 maytag

Model dishwasher

Near University Heights, OH 44118

Chad P.

Job Details: 12/19/2017

, Installed handle and control panel. Op test ok. ; Job Cmpltd

We serviced a

KUDK03ITBL2 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 12/19/2017

We serviced a

WFG540H0ES0 WHIRLPOOL

Model RANGE

Near Eastlake, OH 44095

Corina B

Job Details: 12/19/2017

CC that the knobs are easy to turn. The knobs are working as designed. Advised cust this is normal. To removed the knobs or use child safety caps to cover the knobs. Optest ok. ; Job Cmpltd

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Mentor, OH 44060

Corina B

Job Details: 12/19/2017

CC that the unit shakes on a spin cycle and there is water leaking when the cycle is done, that water leaks inside the tub. Ran a normal load and a drain and spin with bath towels. Found the basket was not centered. Leveled the legs. Waited 5 minutes after a cycle and could not find water leaking. Optest ok.; Job Cmpltd

We serviced a

NTW4516FW1 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 12/19/2017

Customer complaint that unit completes first part of cycle then will shut off, Ran diagnostics found f5e3(lid unlock fault) and f8e1(long/no fill) error codes, lid locks and unlocks, found no cold water to unit, customer turned on cold water supply, started normal wash cycle, unit filled and advanced to wash cycle, unit drains and spins, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

MMV4205FZ0 MAYTAG

Model MICRO OVEN

Near South Euclid, OH 44124

Corina B

Job Details: 12/19/2017

Replaced the door cams. Optest ok; Job Cmpltd

We serviced a

790.48839901 FRIGIDIARE

Model WALL OVEN

Near South Euclid, OH 44121

Corina B

Job Details: 12/19/2017

CC that the bake does not heat. Removed unit from wall. Found the bake element has one of the terminals broken off. Replaced the wire and Will need a new bake element. Called GS to order part. Cust can install part. ; ordrng 1 318254906 (element bake 3400w12341),

We serviced a

MVWB766FW0 MAYTAG

Model WASHER

Near Lyndhurst, OH 44124

Dan H

Job Details: 12/18/2017

Customer complaint that unit is leaking, started normal wash cycle, found hot water fill hose not tightened all the way, tightened fill hose, no leaks now, op test good ; Job Cmpltd

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