We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details:
12/18/2017
Rtm clerk does not have partNo power to testOfr 2500001761; ordrng 1 W11032182 (CLOCK), saved tckt
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Seven Hills, OH 44131
Chad P.
Job Details:
12/18/2017
Found ff evap not leaking. Tech defrosted ice ball on evap and Checked again for leaks with u.v. Drier. Detection of u.v. Die was the insulation not die on the evap. Found leak between access line and line that goes to high side on filter drier. Replaced filter drier and charged unit. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details:
12/18/2017
Found evap fan making noise, turning on and off, disconnected fan unit runs correct, control beeping, checked voltage from control dc voltage pulsing, checked at fan motor, power going fron 2.5 tp 11vdc, per techsheet needs control; ordrng 1 W10818296 (CONTROL341.51), schd next appt > Fri 22nd
We serviced a
MVWC565FW1 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details:
12/18/2017
Customer is using too much soap washing two little perload unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW4200BW2
Near Windham Township, OH 44231
Tim G.
Job Details:
12/18/2017
Complaint that the unit will only wash on normal and now not starting on any other cycle. Customer told Tech that the hot water is not being used that a repair needs done. Checked unit for errors and found F8E1 LO Flo (no water detected entering the unit). F0E1 load detected during the clean washer cycle. F8E3 overflow condition. Tested unit in service mode and found no water entering the unit causing the error to display F8E0. Advised the customer they need to get their hot water fixed. Tech was able to start every cycle as long as cold water was selected. Tech is not able to get behind unit to check drain, outlet, and supply hoses. Once customer get water corrected and the unit is still not working they were advised to call. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Streetsboro, OH 44241
Tim G.
Job Details:
12/18/2017
Installed new top. No op to check; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EB1
Near Aurora, OH 44202
Tim G.
Job Details:
12/18/2017
Complaint that the storage drawer is sagging on the left side. Confirmed complaint and made adjustment to rail, op test good. Tech also found the anti tip bracket not installed and advised the customer to have done. ; Job Cmpltd,
We serviced a
WTW8500DC3 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
12/18/2017
, Ran the unit in the spin cycle op tested good the a wash cycle unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Aurora, OH 44202
Tim G.
Job Details:
12/18/2017
Installed both rollers and pulley. Cleaned out unit, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
JDB8200AWS0 jennaire
Model dishwasher
Near Timberlake, OH 44095
Jeff M
Job Details:
12/18/2017
The unit is leak out of the diverter; ordrng 1 W10155344 (motor),
We serviced a
WMH53520CS6 whirlpool
Model microwave
Near North Ridgeville, OH 44039
Paul H.
Job Details:
12/18/2017
Replaced interlocks, opened and closed door multiple times, light cycled accordingly, heated a mug of water, op test ok.; Job Cmpltd
We serviced a
KRMF606ESS01 kitchenaid
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
12/18/2017
Replaced both fresh food doors, opened and closed both repeatedly, op test ok.; Job Cmpltd,
We serviced a
WMH53520CH4 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44124
Dan H
Job Details:
12/18/2017
Received key pad not control, ordering control; ordrng 1 W11100597 (cntrl-elec), schdld next appmnt for 12/27 WED
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details:
12/18/2017
Cc that unit does not do anything. Ran diag f7e1 basket speed fault, found the basket is frozen. Removed the tub ring, clear. Will need a gear case. Cust does not want to repair ; Job Cmpltd
We serviced a
MDBH949AWW1 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details:
12/18/2017
Customer complaint that unit does not start, Confirmed, unit needs new control; ordrng 1 WPW10285180 (cntrl-elec), schdld next appmnt for 12/26 TUE
We serviced a
MEDC200XW2 MAYTAG
Model DRYER
Near Highland Heights, OH 44143
Dan H
Job Details:
12/18/2017
Customer complaint that unit is not starting, confirmed, found no power to unit, House breaker was tripped, reset, started normal dry cycle, unit started and heated, op test good ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44119
Dan H
Job Details:
12/18/2017
Customer complaint of loud noise, ran diagnostics found f7e5(shifter fault), f5e1(lid switch fault), and f2e1(stuck key) error codes, ran manual test cycle, no unusual noises heard, found unit spinning whole basket in agitate, shifter and cam are good, unit needs new gear case, ; ordrng 1 W11035751 (gearcase), schdld next appmnt for 12/26 TUE
We serviced a
110.63932101 KENMORE
Model DRYER
Near Newburgh Heights, OH 44105
Corina B
Job Details:
12/18/2017
CC that the unit is not drying. Found the thermistor is open. Cust wants to wait
We serviced a
ASD2575BRW01 AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corina B
Job Details:
12/18/2017
CC had a power surge and the unit quit cooling.Ff 68 and fz 37. Removed the evap cover good frost pattern. Found the evap fan is not running, has 120v going to the fan. Found the condenser fan not running, has 120v going to the fan. Unplugged unit for 2-3 minutes fans did not come back on.Will need the evap and condenser fan. Cust does not want to fix at the time.; Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PRQ06
Near Westlake, OH 44145
Brian B
Job Details:
12/18/2017
CC of runaway temp condition. Ran diag, f3e2, over Temp.. per tech sheet, sensor and board. Will give est. Cust paid dep. office to order parts. ; ordrng 1 WPW10131825 (SENSOR 7737) and 1 WPW10340935 (CONTROL 25141), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WTW5600XW0 whirlpool
Model washer
Near Bay Village, OH 44140
Paul H.
Job Details:
12/18/2017
Ran diagnostics, f5e1 lid switch, f7e1 basket speed sensor, f7e7 motor unable to reach target rpm, cleared ran auto test, latched fine, squeaking and bearing sound in spin, unit needs gearcase replaced, quoted: W11132267 gearcase 242.58, shipping 18.99, labor 138.00, plus service call and tax puts total at $528.68, leaving ticket open, customer wants to think it over
We serviced a
MDBH955AWB maytag
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details:
12/18/2017
User interface is non responsive, main board has power, appears to be shorting in ribbon cable, also noticed damage to latch, screw missing from inner liner could cause leaks, ordering UI, screw, and latch; ordrng 1 6-920244 (cntrl-elec) and 1 WPW10130695 (latch) and 1 WPY912620 (screw),
We serviced a
WTW8000DW2 whirlpool
Model washer
Near Avon, OH 44011
Paul H.
Job Details:
12/18/2017
Replaced dispenser housing, ran a test cycle, no signs of leaking after, ensured a dry floor, left leak paper under unit; Job Cmpltd,
We serviced a
AFI2539ERM02 amana
Model refrigerator
Near Strongsville, OH 44136
Paul H.
Job Details:
12/18/2017
, Replaced waterline and valve, cycled ice maker, cycled and filled properly, no leaks, op test ok.; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details:
12/18/2017
Door and nameplate have not arrived yet, replaced mullion and top drawer tracks, drawer and mullion working correctly, rescheduled for door arrival
We serviced a
KBSN602EPA01 kitchenaid
Model refrigerator
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details:
12/18/2017
The valve was off unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details:
12/18/2017
Found evap fan making noise, turning on and off, disconnected fan unit runs correct, control beeping, checked voltage from control dc voltage pulsing, checked at fan motor, power going fron 2.5 tp 11vdc, per techsheet needs control; ordrng 1 W10818296 (CONTROL341.51), , schdld next appmnt for 12/22 FRI 8-12
We serviced a
KODE500EBL02 whirlpool
Model range
Near Highland Heights, OH 44143
Jeff M
Job Details:
12/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GHWN4250D1WW ge
Model washer
Near Chardon, OH 44024
Jeff M
Job Details:
12/18/2017
The unit just needed re-leveled; Job Cmpltd,
We serviced a
WFE320M0AS0 whirlpool
Model range
Near Painesville, OH 44077
Jeff M
Job Details:
12/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS586FIEE00 whirlpool
Model refrigerator
Near Concord Township, OH 44060
Jeff M
Job Details:
12/18/2017
The units Bad tasting water is from a braided stainless steel waterline. Also found the power cord had multiple Knicks on it needs replaced; ordrng 1 WPW10242407 (cord-power)
We serviced a
GTUP240EM1WW ge
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details:
12/18/2017
, Installed pump. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Strongsville, OH 44149
Chad P.
Job Details:
12/18/2017
Found unit running drain pump but nothing else. Held cancel button and unit stopped draining. Unit stored long fill no fill fault. Fund hot after turned off. Shut off is bad and leaking. Ran service mode. No faults. Ft leg slightly off balance. Corrected leg. Acvised on shut offs and how unit will call for hot water even when set to cold. Needs a plumber to correct shut offs. Op test ok. ; Job Cmpltd
We serviced a
J2B918BEK3BB ge
Model range
Near Strongsville, OH 44136
Chad P.
Job Details:
12/18/2017
Found deterioration on back left corner of element. Ran bake. Clear hot spot on Element. Needs element replaced. Advised Cust to use as minimal as possible. Advised when part comes in to call the office to see if we can get to them before Christmas. ; ordrng 1 WB44K10005 (bake element),
We serviced a
KSC5225QFWH00 kitchenaid
Model refrigerator
Near Strongsville, OH 44149
Chad P.
Job Details:
12/18/2017
Found I.m. Jammed. Corrected. Op test ok.
We serviced a
KBSD602ESS00 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details:
12/18/2017
Installed auger motor. Op test ok. ; Job Cmpltd
We serviced a
GE RANGE
Model PGS960SEL1SS
Near Chagrin Falls, OH 44023
Tim G.
Job Details:
12/18/2017
Completed gas conversion from N to LP, op test good. Customer doesn’t have Anti tip bracket installed and was instructed that they should have on that it’s mandatory for the unit to have. Customer to do on own or contact a contractor. ; , Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Corina B
Job Details:
12/18/2017
C that there is a loud noise when it spins. Ran a normal cycle and a drain and spin. Found the bearings need to be replaced. Called GS to order part. Cust does not want to repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near Solon, OH 44139
Tim G.
Job Details:
12/18/2017
Complaint that the unit is not cleaning very well from day one. Checked the install and found installed correctly. Checked the unit for errors and found a F8E2 electrical drain problem. Tested unit in service mode and found when drain the drain pump would run and not drain the water fast enough. When the pump was running there was an abnormal buzzing sound from the pump. Checked for obstructions and found none. Unit needs drain pump. Tech also gave instruction of how to maintain and on detergent usage. ; ordrng 1 W10914557 (DRAIN PUMP), schdld next appmnt for 12/26 TUE !,
We serviced a
GE RANGE
Model PGS960SEL1SS
Near Chagrin Falls, OH 44023
Tim G.
Job Details:
12/18/2017
Completed gas conversion from N to LP, op test good. Customer doesn’t have Anti tip bracket installed and was instructed that they should have on that it’s mandatory for the unit to have. Customer to do on own or contact a contractor. ; , Job Cmpltd,
We serviced a
GE RANGE
Model PGS960SEL1SS
Near Chagrin Falls, OH 44023
Tim G.
Job Details:
12/18/2017
Completed gas conversion from N to LP, op test good. Customer doesn’t have Anti tip bracket installed and was instructed that they should have on that it’s mandatory for the unit to have. Customer to do on own or contact a contractor. ; , Job Cmpltd,
We serviced a
WDF330PAHW0 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
12/18/2017
Sump assembly was not received with out wash motor, reordering ; ordrng 1 W11025157 (pump&motor), schdld next appmnt for 12/21 THU
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
12/18/2017
Installed new gear case, op test good ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
12/18/2017
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
12/18/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
12/18/2017
Installed new suspension, op test good ; Job Cmpltd
We serviced a
KUDS30IXSS4 WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina B
Job Details:
12/18/2017
CC that the unit is dead. Removed front panel, found the wires to the main control are burnt, the fuse is open and burn marks on the control. Will need a new control, fuse and wire harness. Called GS to order parts. ; ordrng 1 W10402110 (fuse) and 1 WPW10380685 (cntrl-elec) and 1 WPW10416592 (harns-wire), schdld next appmnt for 12/26 TUE
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44134
Macaulay G.
Job Details:
12/18/2017
Customer explained that oxi booster was getting caught in clothes and not being rinsed out. Also, shirts being wadded up. Explained on proper loading and soap dispensing. No errors in diagnostics.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Pepper Pike, OH 44124
Robert A.
Job Details:
12/18/2017
Found no power to i/m, tested frz door switch, ng needs switch, kick plate broken; ordrng 1 12002646 (LIGHT SWITCH) and 1 WPW10534155 (KICK PLATE), schdld next appmnt for 12/26 TUE
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Cleveland, OH 44124
Robert A.
Job Details:
12/18/2017
Installed heater and disp trim, cleared line, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
JGC8536ADS WHIRLPOOL
Model COOK TOP
Near Cleveland, OH 44118
Corina B
Job Details:
12/18/2017
CC that some of the burner are not working. 2 of the burner are not working. When turning on the burners they all ignitor spark expect the left back burner. And the the front right burner does not light. Will need a spark ignitor and a switch. Called GS to order parts. ; ordrng 2 74007734 (burner asy LF RR)s and 2 74007735 (burner asy)s and 1 74007736 (burner asy CENTER) and 2 74009553 (holder-orf LF AND RR)s and 10 WP400021 (SCREWS)s and 1 WP74007753 (switch- bu) and 1 WP7527P002-60 (holder-orf LR) and 1 WP7527P003-60 (holder-orf RF) and 1 WP7527P004-60 (holder-orf CENTER), schdld next appmnt for 12/26 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Westlake, OH 44145
Macaulay G.
Job Details:
12/18/2017
Issue not occurring on arrival. Advised to try a filter first, if that doesn't work, we will need to order the filter housing. ; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 66513269K110
Near Westlake, OH 44145
Brian B
Job Details:
12/18/2017
Machine does not start. Found door latch and switch not closing. Will give est. replaced from t/s. Ran test cycle. Optest ok.;
We serviced a
LA5558XTW2 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details:
12/18/2017
Replaced the parts listed. Optest ng
We serviced a
WTW5640XW3 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details:
12/18/2017
Replaced the drain line. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW0
Near Westlake, OH 44145
Brian B
Job Details:
12/18/2017
CC that machine does not spin. Problem is intermittent. Removed case, ran on 2 different cycles. Could not duplicate problem. Clutch and transmission check ok. Machine spinning out normally. Another co had replaced drive block. Advised Cust that we cannot find anything wrong at this time. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Chagrin Falls, OH 44023
Tim G.
Job Details:
12/18/2017
Complaint that the ff door isn’t closing all the way. Checked unit and found packing foam blocking the bottom of the door, removed, op test ng. Tech now found the door shelving preventing the door from closing. Rearranged the shelving, op test good ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KGRT607HBS6
Near Auburn Township, OH 44023
Tim G.
Job Details:
12/18/2017
Complaint that the unit displays a F1E3 configuration mismatch. Followed the Tech sheet and checked the P3-1 to 5 connection on the board and found ok. Checked and found a heat mark in the UI board. Customer also stated that the units lights sometimes work and then don’t. Checked and found relay on power board not closing. Customer also having a door issue (not closing properly). Tech found the door opening past 90degs. Unit needs the UI control and door hinges. Quoted customer for repair and found the UI/microcomputer NLA. ; Job Cmpltd,
We serviced a
WRT771REYB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Chad P.
Job Details:
12/17/2017
, Corrected wiring under ff door as it came out from under kick plate. Found fill tube frozen to ice maker. Defrosted and cycled I.m. No dripping observe. For undo fill tube butting up against I.m. Fill cup. Adjusted fill tube. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44135
Chad P.
Job Details:
12/17/2017
Found other fuse in box open. Replaced. Unit worked. Unit is drawing 23 amps. Advised Cust that it is not the unit. If issues continue to have an electrician check the electrical. ; Job Cmpltd
We serviced a
GX5SHDXVD03 whirlpool
Model refrigerator
Near Kingsville, OH 44048
Jeff M
Job Details:
12/17/2017
The unit is not defrosting automatically the jazz board has failed. The unit will defrost manually estimate only customer needs to think about it; used 1 WPW10503278
We serviced a
WRF555SDHV00 whirlpool
Model refrigerator
Near Trumbull Township, OH 44041
Jeff M
Job Details:
12/17/2017
The right door was filled with too much insulation that’s coming out of the seems of the door; ordrng 1 W11104458 (DOOR)
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near Roaming Shores, OH 44084
Jeff M
Job Details:
12/17/2017
The icemaker was turned on. Machine does not have water hooked to it; Job Cmpltd,
We serviced a
JMW9527DAS JENN-AIR
Model WALL OVEN
Near Kirtland, OH 44094
Dan H
Job Details:
12/15/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WED86HEBCO MAYTAG
Model DRYER
Near Euclid, OH 44123
Corina B
Job Details:
12/15/2017
CC that the unit is dead. Checked the outlet l1 to n 120v l2 to n 0v l1 to l2 0v. Will need an electrician. ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Waite Hill, OH 44094
Dan H
Job Details:
12/15/2017
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44023
Corina B
Job Details:
12/15/2017
Replaced the parts listed. Advised cust the 6-8 bath towels equals 1 load. And to use 1-2 tablespoons of detergent. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WDRR2500K0WW GE
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details:
12/15/2017
Installed suspension and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WTW8500DC2 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details:
12/15/2017
Found unit stored ob fault and stuck u.i. Cleared faults and ran service test mode. No faults. Ran calibration and drain spin. Found fl leg not level. Adjusted leg. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959AWS2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
12/15/2017
Found latch not latching correctly and causing unit to think door is being opened. Also, drain pump is seizing. Needs latch assy and pump replaced. ; ordrng 1 WPW10348269 (PUMP, DRAIN) and 1 WPW10404412 (LATCH),
We serviced a
MMV4203DS00 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details:
12/15/2017
Found turn table motor seized and coupling cracked. Needs both replaced. ; ordrng 1 WPDE31-10172A (MOTOR) and 1 WPDE67-00213A (COUPLER),
We serviced a
WFE515S0EW1 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details:
12/15/2017
Incorrect color was ordered ; ordrng 1 W10472020 (cooktop WHITE)
We serviced a
KSC24C8EYY04 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details:
12/15/2017
The units filter was plugged which was causing the issue unit tested good after the filter was changed; Job Cmpltd
We serviced a
LGHB2867PF7A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details:
12/15/2017
RC IM is functioning fine, has water at door, FC IM continuously cycles and never actuates valve, valve and IM, spoke with GS, ordering IM and Valve,; ordrng 1 242253002 (valve-water) and 1 5303918493 (freezer ice maker)
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Corina B
Job Details:
12/15/2017
CC that there is a gas leak and has a fire dept saying there is CO. Turned the gas line on, checked the top burners, flames are nice and blue. Used soap bubbles on the gas line when lightning the oven, no leaks there. The flame in the oven is nice and blue. Office to order CO tester for returning tech. Unplugged unit and turned gas line off. Advised cust to not use unit until we run the CO test; schdld next appmnt for 12/29 FRI
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details:
12/15/2017
Replaced infinite switch, ran burner on low for single and dual burner settings, cycled on and off appropriately each time. Op test ok.; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details:
12/15/2017
Replaced damper, tested with push test, op test ok.; Job Cmpltd,
We serviced a
MHW4200BW0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
12/15/2017
, Cc drainage issues, ran diagnostics, f9e1 long drain, checked drain pump filter housing, removed a good bit of debris, reassembled and ran test cycle, drained fine, op test ok.; Job Cmpltd
We serviced a
WTW8000DW2 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details:
12/15/2017
Ran diagnostics, no errors, went through test fine, checked under unit, found source of leak at valve and dispenser housing junction, ordering both pieces, comes as one part according to breakdown; ordrng 1 W11173597 (HOUSING ASSEMBLY)
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Alice M.
Job Details:
12/15/2017
Ran diagnostics, no errors stored, ran test 51, customer explained issue, unit will stall with 36 minutes remaining, fill all the way to the top, then do nothing, he has to cancel and run a drain and spin, first thought was off-balance loads, but based on lack of error codes and the fact that fills all the way and then stops, leads me to main control, ordering; ordrng 1 W11024149 (CONTROL),
We serviced a
MFI2569VEM2 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
12/15/2017
Found freezer door handle stripped. Needs handle and screws replaced. Handle should come with screws. ; ordrng 1 WPW10138763 (HANDLE),
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details:
12/15/2017
Ran unit on bake and cycled heat. Oven is about 15-20 to low. Calibrated and cycled heat again. Oven temps now checks good. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
WFE320M0EW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Chad P.
Job Details:
12/15/2017
Found new drawer worse then original. Installed it but had to put original back on. Need to reorder drawer and rivets. ; ordrng 1 W10813962 (DRAWER) and 2 WP3196814 (RIVET )s,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ0
Near Streetsboro, OH 44241
Robert A.
Job Details:
12/15/2017
Removed water, replaced pump, ran recal cycle, good, ran rinse and spin, good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
IBD350DS02 WHIRLPOOL
Model WALL OVEN
Near Avon Lake, OH 44012
Dan H
Job Details:
12/15/2017
Customer complaint that lower oven door glass is broke, confirmed, unit needs new outer door glass; ordrng 1 W10792610 (glass-door), schdld next appmnt for 12/26 TUE
We serviced a
DWU6802AAB WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details:
12/15/2017
Customer complaint that unit is not draining and timer not advancing , found drain hose kinked, unkinked drain hose unit drains, found hole in drain hose where kink was, found timer not advancing properly, unit need new drain hose and timer; ordrng 1 WP99001468 (timer) and 1 WPY913158 (hose- drai), schdld next appmnt for 12/22 FR
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Corina B
Job Details:
12/15/2017
CC that the unit spins really fast then stops. Ran diag. Off balance load. Ran manual diag. Went on a spin the washplate would spin and the basket is not engaging. Replaced the pulley and actuator from t/s. Optest ng. Removed the washplate and checked the hub, the inside is worn down. Will need a new hub and gearcase. Called GS to order parts; ordrng 1 W10528947 (hub) and 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 12/28 THU
We serviced a
WRV986FDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details:
12/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details:
12/15/2017
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Jeff M
Job Details:
12/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC500VW0 MAYTAG
Model DRYER
Near North Madison, OH 44057
Jeff M
Job Details:
12/15/2017
The units motor is seized up rollers belt and pulley are also shots not sure if the fan will come off on the motor is separated estimate only customer will buy new; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (FAN)
We serviced a
106.60939900 KENMORE
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details:
12/15/2017
Found unit total no cool. Found minimal cooling on evap and minimal heat on condenser. Evap is leaking. Needs evap and comp replaced. Submitted form for special attention. Please call second number on list. Home phone. Not the first which is the cell phone. Big job 3 job count. Cfc tech only. ; ordrng 1 W10279679 (compressor) and 1 WP2263920 (EVAP)
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details:
12/15/2017
The unit was not being used properly explained to the customer the best I could how to properly use the unit; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS00
Near Strongsville, OH 44136
Macaulay G.
Job Details:
12/15/2017
Found thermal fuse shorted. Replaced fuse. Tested to 350. Tests ok.; used 1 WPW10545255 (FUSE-THRML) from stock,, Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details:
12/15/2017
The water line was crimped I straighten the line recommended to customer to replace the line with Copper unit tested good; Job Cmpltd,
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Paul H.
Job Details:
12/15/2017
Placed load in oven, preheated to 350, is DSI range, explained to customer that they may smell a little gas due to how the ignition works, waited ten minutes after preheat, customer is still concerned about gas smell, may request a CO reading be done, I explained that would have to be set up through Whirlpool, checked temps, began to drift downward, issues appears to be on module, ordering; ordrng 1 WPW10511278 (module-spk)
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS0
Near Parma, OH 44134
Brian B
Job Details:
12/15/2017
When plugged into outlet, GFI outlet makes a buzzing noise and trips ground fault. Checked from neutral prong on cord to ground on range. Less than 1 ohm. Neutral short to ground. Found short in neutral wire to oven light. Found bulb broken off from base of bulb.. removed broken bulb. Short is gone. Advised customer that she will need a 40 watt oven bulb. Plugged range back into outlet. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
MAV6300AWW WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details:
12/15/2017
Debris found is detergent and softener residues, advised customer on how to chemically clean it out, if the unit was to be thoroughly cleaned by a technician it would not be covered by the warranty,; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY00
Near Auburn Township, OH 44023
Robert A.
Job Details:
12/15/2017
Recovered refrigerant, replaced ff evap, comp and drier, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, pressures good, ran test 4, good, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895710 (10.5/8COUPLER), 1 W10895716 (8.5/6COUPLER), 1 W10895750 (7/5COUPLER), 1 W10895757 (6/5COUPLER), 1 W10896689 (5/4COUPLER), and 1 W10896690 (8/8COUPLER) from stock, Job Cmpltd,
We serviced a
KFGD500ESS04 WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details:
12/15/2017
Grates were replaced, top panel bows down in the middle, causing grates to bow down inward, ordering cooktop panel, preheated for convect bake to 350, waited ten minutes, temp correct, customer concerned because if she cancels and change to a different temp, readout shows lower than what oven had preheated, explained that this is probably designed this way to give oven time to equalize, DO NOT ORDER UNTIL WE HEAR FROM CUSTOMER, might have unit exchanged instead; ordrng 1 W10401393 (cooktop)
