Local Reviews

Corina B.
DISHWASHER/B-IN KITCHENAID KUDC10FXSS5 Replaced main control and harness wires. Ran calibration cycle. Optest ok. Took core for return.

Corina B.
WASHER MAYTAG MHW6630HC0 Replaced tub. Optest ok.

Corina B.
WASHER MAYTAG MVWX655DW1 Cc that machine is making really loud thud noises then stops washing. Ran diagnostics and found F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Noticed machine basket was off center and not level. Adjusted machine leveling so basket is more centered. Ran rinse and spin with 6-8 bath towels. Optest ok. Advised 1-2 tablespoons of HE detergent or 1 pod.

Gabriel P.
DRYER MAYTAG MGDC215EW2 Found pin and coin stuck on basket ring clear out opt test ok

Corey L.
WASHER WHIRLPOOL WTW4955HW1 "Replaced parts, calibrated, op test good"

Corina B.
WASHER MAYTAG MVWB850YW0 Cc that unit makes a grinding noise and leaks out of the front. Ran diagnostics found F51 Rps sensor error. Found basket not engaging. Removed washplate and found splines worn. Will need new wash plate and hub. Water leaking will need new dispensers water valve and tub ring. ; ordrng 1 W10820039 (hub) and 1 W10853723 (valve) and 1 WPW10106990 (nozzle) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10178988 (sensor) and 1 WPW10187307 (dispenser) and 1 WPW10357576 (washplate) and 1 WPW10362224 (ring-tub)

Arthur V.
RANGE MAYTAG MER8700DH1 Found bake element open. Found 220v to element. Needs bake element ; ordrng 1 W10779716 (elmnt-bake)

Jeff M.
DRYER MAYTAG MEDB850WQ0 "Heating element is open. Est only; ordrng 1 WP8544771 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Corina B.
DRYER WHIRLPOOL WED5520SQ0 CC that the clothes are coming out wet have to run the dryer twice. Found a screen on the outside vent. Removed the screen with the lint. Air flow outside good. Optest ok.

Arthur V.
REFRIGERATOR FRIGIDAIRE FRT1856AWW Found drain clogged with debri causing issue. Cleaned out drain. Op test good.

Joe O.
COMPACTOR MAYTAG MTUC7000AWB2 Installed drive gear. Tested unit. Op test ok

Joe O.
DISHWASHER KENMORE 665.13044K114 Cc: dispenser does not openEntered diagnostics test cycle. Found error codes f7e1(no heat) f6e6(cool water). Let diagnostics continue found dispenser is functioning. Needs controlCustomer does not want to repair at this time.

Joe O.
DRYER WHIRLPOOL WGD75HEFW0 Installed listed parts. Ran test cycle. Op test ok

Jason N.
RANGE WHIRLPOOL WFE525S0HS1 Installed oven door hinges and receivers. Door op test good.

Jason N.
WASHER ROPER RTW4516FW2 "Cc unit will not cycle.Customer states that it stopped completing cycles since last repair. Ran diagnostics, found code f8e1 for no fill, long fill. Found drain hose not connected to back of unit, found drain hose hanging nearby. Reconnected drain hose, ran auto test and calibration. Op test good."

Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Installed new filters,op test good"

Jason N.
FREEZER GE FUF21SVDRWW "Cc unit not coolingCustomer stated he bought a control display board. The display was erratic and unit is not cooling. Tried to install and program new control, would not program. Called ge techline, Marc, he said there are 2 different versions, or possible customer received a bad board. Wr55x11084 Is the part number for the control. Customer says he wants to try reordering the board and will try to program himself."

Jason N.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not turning on or cyclingCustomer stated it wouldnt do anything the first time until he rises the lid, then the second time it wouldn’t advance in cycle. Ran diagnostics, found codes f5e1 for lid switch fault, f2e1 for stuck button. Replaced lid lock using truck stock. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"

Corey L.
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Replaced filter head, op test good"

Corey L.
RANGE AMANA AER6303MFS2 "Customer complaint hinges broke, found right hinge failed, replaced with part sent, op test good"

David R.
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Re0laced part. Tested. All lights are working. Op test ok

David R.
WALL OVEN KITCHENAID KOCE507ESS07 "Replaced parts, tested oven and microwave. Op test ok."

Corina B.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed pop, sent pic. CC that the unit is not making ice. Found the heater wires are broken, one wire is missing . Will need a new door and ui. ; ordrng 1 W10849516 (dor-fip) and 1 W11039890 (cntrl-elec)"

Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that when heavy soil cycle is selected the unit goes off balance and there is a banging sound when unit is adding water, unit is level, ran diagnostics no error codes found, banging sound is household pipe rattling when valve is closed, unit is operating as designed"

Corina B.
WALL OVEN KITCHENAID KEBS278SBL04 "CC that the unit is not keep temps in both ovens. Heated upper and lower oven at 350* took temp. Upper oven the bake element is open. Lower oven is heating properly. Will need an bake element. ; ordrng 1 WPW10207398 (elmnt-bake 7988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Arthur V.
KITCHEN WHIRLPOOL WFG320M0BS3 Grease stains on glass are common and there is no way to seal door to be airtight. Customer complaint that rack is flimsy and pulled all the way out when her turkey was cooking for thanksgiving. Racks are limited to 25 lbs per techline. Talked to Rich. Did a temp test at 350deg. Unit not coming back on till 290 deg. Order sensor and erc ; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)

Dan H.
DRYER WHIRLPOOL WED7500GC0 "Installed new control, op test good"

Corey L.
DRYER MAYTAG MEDB835DC4 "Replaced thermistor, ran svc test, airflow unable to be detected, performed dryness level adjustment, advised customer to monitor"

David R.
WASHER MAYTAG MVWB765FW3 "Cc unit not working, found some buttons on display not working. Unplugged and still not working right. Ordering console and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Gabriel P.
DISHWASHER KITCHENAID KDPE234GPS0 Check voltage going in terminal block 124 also took wire nut out in put back in check voltage on control 124 ran diagnostic turn power off turn power back on good unit is working opt test ok

Gabriel P.
WASHER WHIRLPOOL WTW8240YW0 Customers fix the valve to a 1/4 turn cold and hot water is coming out this time but not coming out good pressure inside unit will need a valve customer the side not to fix unit they going to buy new

Gabriel P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replace defuser,opt test ok"

Joe O.
WASHER WHIRLPOOL MHW5630HW0 "Cc: leaking From dispenserCalled customer, on way. Customer stated she paused the cycle. Arrived customer started unit. It restarted a fresh cycle. Found unit is leaking from bellow. Found hair buildup in seal, cleared hair. Continued cycle, watched. Leaking from dispenser in final rinse. Needs dispenser assembly2 techs on return visit; ordrng 1 W11316600 (drawer)"

Arthur V.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Found unit needs a evap fan motor. Voltage to motor motor is not running. ; ordrng 1 WPW10236142 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Dan H.
WALL OVEN KITCHENAID KEBS207DBT8 "Customer complaint that unit started flashing error and locked door and burnt, ran diagnostics found f3e2(oven temperature too high) error code, oven temperature sensor is within range, unit needs new control, control is no longer available; ordrng 1 4451986 (sub 4453661)"

Gabriel P.
REFRIGERATOR MAYTAG MFX2570AEM3 Icemaker not cycling level broken replacing from truck stock it cycle and fill opt test ok no charge ; used 1 W10882923 (ICE MAKER ASSY) from stock

Arthur V.
WALL OVEN WHIRLPOOL WOD77EC0HS00 Upon arrival customer informed me that unit once again shut down and restarted on its own. Called techline talked to rick. Rick informed me that engineering is aware of the issue and are working on a fix. Rick took notes and said we would be informed of the fix when they have one. Customer held on to bd until wlp eng decides how to proceed. Unit is operational at this time. Customer is aware of issue. Did not reschedule due to not having a timetable for a fix ; saved tckt

Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Customer complaint that unit is not cooling in freezer section , fresh food section temperature at 40 degrees, freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found evaporator drain tube clogged, unit needs new control and p-trap style drain tube; ordrng 1 W11035836 (cntrl-elec) and 1 W11190084 (tube-drain)"

Arthur V.
WASHER MAYTAG MVWC565FW1 Found 2 error codes f7e6 and f7e5 both related to the motor. Ran manual test unit agitated low and high. Unit shifted and spun low and high. Could not find sny isdue with motor. No rubbing by cover assy and i inspected wiring at control panel with no signs of arcing or damage. Unit op test good. Could not duplicate issue

Corina B.
WASHER WHIRLPOOL WTW7300XW0 CC that there is no cold water going into the washer. Found the hot and cold are switched. Switched the hot and cold water lines. Started a cold cycle filled with cold water. Optest ok.

Corina B.
RANGE WHIRLPOOL WFG505M0BS3 CC that the oven does not work. Found the connection to the bake igniter not plugged in. Checked amp draw with watt meter 3.5 amps. Turned oven on to 350*. Optest ok.

Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint that door gasket is not sealing, confirmed, adjusted door gasket, applied petroleum jelly, gasket is sealing now, unit is operating as designed"

David R.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Replaced. Alive. Found ice stuck in water line in door. Cleared ice. Tested and call for water and icemaker cycled. Op test ok

David R.
WASHER WHIRLPOOL GHW9150PW4 "F11 error code refers to MCU. Took off front panel, looked at MCU. Had burnt marks on it and connection to motor. Would need MCU and harness.** customer paid SVC, do not order parts; ordrng 1 W10756692 (cntrl-elec) and 1 WPW10137867 (harns-wire ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "customer complaint of poor cooling both compartments, temps were 40 in frz and 50 in ff 35 in ice box, poor frost pattern, ran test four, diverter valve passed, unit has a low side leak, Called tl spoke with mark, suggestion checking evap joints with soap, no bubbles forming at joints, ordering ff evap and drier, customer stated third time someone is out for repair and is upset about it; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s"

Corina B.
DRYER WHIRLPOOL WGD4815EW2 Replaced the flame sensor. Cycled dryer on and off several times. Optest ok.

Corina B.
WASHER WHIRLPOOL MVWC565FW1 Replaced the latch. Ran a rinse and spin. Optest ok.

Joe O.
WASHER MAYTAG MVWX655DW0 Cc: grinding noise during spin cycleFound squealing when unit started spinning. Found cam gear coming loose. No damage to cam. Applied loctite and tightened cam gear. Ran auto test and calibration. Op test ok

Joe O.
DRYER WHIRLPOOL LEQ9030PQ0 "Cc: not doing anythingFound door switch snapped. Needs door switch. Installed door switch. Ran test cycle. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107XXX (XXX DO NOT RESTOCK XXX2183) from stock"

Joe O.
REFRIGERATOR KITCHENAID KBFC42FSS00 Installed mullion rail. Op test ok

Corey L.
DRYER GAS WHIRLPOOL MGDC215EW2 "This is at a school, Customer complaint dryer light is working but it won’t start, confirmed, found timer WPW10185981 failed, quoted repair,used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Corey L.
ICEMAKER KITCHENAID KUIS15NRTB1 "Customer complaint ice maker not making ice, confirmed, temp was 17-30, reservoir full, found sp R8178824 related to issue, unit needs water level sensor; ordrng 1 WPW10548509 (sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

David R.
MICROWAVE B-IN WHIRLPOOL WMH53520CS5 "Replaced screws. Tested, good. Op test ok"

Dan H.
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not making ice, cycled ice maker , ice maker cycle but didn’t fill, found fill tube frozen, unit needs new valve ; ordrng 1 W10279909 (valve-inlt)"

Corey L.
KITCHEN WHIRLPOOL WDT720PADM3 "Customer complaint dishwasher not drying dishes, husbands father is an electrician so he checked the element and found it failed, replaced it and still not drying, ran svc test found heater fault, heater passed, temped water at 54 ran water in sink until hit and re filled unit, temp was still at 54, found water supply tied into cold water under the sink, cold is on the left from basement but has a hose to the opposite side, advised customer above 120 is required, the heater has been heating up the cold water to temp"

Jason N.
WASHER WHIRLPOOL MHW4200BG0 "Installed inlet valve assembly, however, hose nipple broke off dispenser when trying to remove cold hose. Unit needs dispenser housing ; ordrng 1 W10575334 (disp.drawer assy)"

Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Cc: not making iceFound ice maker in off position. Found bail arm for ice maker binding. Straightened bail arm op test ok

Arthur V.
RANGE WHIRLPOOL WFE540H0AS1 Replaced bake element. Op test good.

Jason N.
RANGE FRIGIDAIRE PLEB30M9ECD "Installed bake element, ran bake test to 300 degrees. Op test good."

Gabriel P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found no frost on evaporator temperature on freezer is 56 degrees so is fresh food section there is a leak ordering evaporator and dryer will need second technician not ready to do this on my own charge double labor ; ordrng 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)

Gabriel P.
RANGE WHIRLPOOL MGR5730BDW Burner head not allowing gas to light ordering ; ordrng 1 WP3412D021-09 (burner) and 1 WP3412D024-09 (burnr-head) and 1 WP74004410 (igniter)

Jason N.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Recovered refrigerant, installed compressor and uv dye drier. Pulled vacuum on system to 29in/hg. For 15 min. Shut off pump, watched gauges for any change. No change, charged system with 4.25 oz. of r134a. Good frost pattern starting, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."

Joe O.
DISHWASHER WHIRLPOOL WDT730PAHB0 Cc: door not closingFound installer mounted bracket holders to the underneath of the countertop and the glue or tape is giving away and causing the brackets to hit the door. Advised the customer we cannot do anything with install issues. Spoke with BJ he stated to have a contractor. Door is closing if the mount is pushed out of the way. Op test ok

Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Installed ice auger motor, ice dispense test good."

David R.
WASHER WHIRLPOOL MVWB850YW0 "Replaced parts. Tested. Looked underneath, good. Op test ok; used 1 W10435302 (BEARING) from stock"

Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 CC that the unit is not cooling. Ff and Fz 77* checked both evap and compressor could not find any leaks. Internal leak. 3 way is opening. Called t/l Leon unit is non repairable.

Gabriel P.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Call bj to help put fridge into diagnostic then we ran lots of test one was test 120 icemaker harvest found out it was showing bf bin full but is empty spoke to tech line Kathy she said icemaker is bad to change it also found rails not closing properly ordering gasket and both rails and icemaker customer call sears and they will order a new unit for customer but he still wants me to repair unit for time being to he gets new office make sure i order the right rails ; ordrng 1 W10884297 (gasket-fip) and 1 W10898228 (icemaker) and 1 W11129400 (bracket) and 1 W11129907 (bracket)

Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is not making ice or dispensing water, found filter clogged, advised customer to replace filter"

Corey L.
DRYER MAYTAG MED5630HC0 "Replaced thermistor, op test no good, every component on heater circuit tests pass, ordering element and thermistors and control, to get customer fixed; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11316370 (cntrl-elec) and 1 WP3387747 (element)"

Corina B.
REFRIGERATOR KITCHENAID KRFF302ESS01 CC that there is a gap in the freezer. Steamed freezer out. Found the freezer door is splitting from the liner and the stainless steel. Will need a new door. Office to order part ; ordrng 1 12977877SQ (dor-fip ss) and 1 W10876598 (nameplate)

David R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Put in new deli control. Lights did not go off at all, staying on. Removed control and unit working normal. Ordering controls and deli drawer. Also need parts research for harness that is connected from deli drawer to unit. Will need to come back with tech who has relaxed harness before.; ordrng 1 W10804160 (cntrl-elec) and 1 W10815668 (dor-fip bl) and 1 WPW10624574 (cntrl-elec)"

Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not making iceCustomer states it worked for a while then stopped. They lost power, when power came back it started making ice again. Then stopped again. Installed control. Cycled ice maker. Ice maker receiving power but will not cycle. Needs ice maker; ordrng 1 WPW10300024 (icemaker)"

Corey L.
WASHER MAYTAG MVWB835DC3 "Customer complaint washer not completing cycles, ran diagnostics found f5e2 lid lock failure, cleared tested lid lock, lid locked but when pulling on lid to check lock unit throws f5e2 and goes back to stand by mode; ordrng 1 W10861642 (latch)"

Arthur V.
DISHWASHER MAYTAG MDB8959SFZ4 Found spray arms clogged and need replaced. ; ordrng 1 W10803178 (arm-spray) and 1 WPW10605345 (arm-spray)

Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the fan blade and motor. Siliconed the fresh liner and Vaseline the gaskets. Optest ok. Will need to order a nameplate. Customer can install.; ordrng 1 WPW10481433 (nameplate)

Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running partial frost pattern on evaporator, unit needs new evaporator and filter drier; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Dan H.
REFRIGERATOR KITCHENAID KSCS25INSS00 "Customer complaint that lights I’m fresh food section are not working and unit is not making ice, ice maker fill tube is frozen, unit needs new valve, light bulbs are good, socket is receiving 120vac , unit needs new socket; ordrng 1 W10247725 (water valve asm) and 2 WPW10191429 (socket)s"

Mike M.
Checking stuff

Joe O.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc: leaking bottom of doorRan test cycle. Could not duplicate leak. Placed water mat. Op test ok

Joe O.
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 "Cc: drawers coming apart, water dispenser molding And staying on after release of paddleAdvised customer extended warranty does not cover shelving and drawers. Found small about of mold around water dispenser. Customer stated that it’s only for a second after releasing the paddle. Tested water flow could not duplicate water sticking. Advised customer he may have to hold the cup under the water dispenser for a second after releasing the paddle. op test ok"

Dan H.
MICROWAVE WHIRLPOOL WMH31017HW3 "Customer complaint that unit died during use, display is blank, no power to outlet, plugged unit into good outlet, unit heated, unit is operating as designed, advised customer that they need an electrician to correct power supply"

Joe O.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "Cc: no coolFound temps in ff section at 68 degrees and freezer at 72 degrees. Ran diagnostics test 4. found compressor noisy. Found uv dye on and around ff evap. Needs ff evap, drier, and compressor.Customer does not want to repair at this time"

Corey L.
WASHER MAYTAG MVWB725BW0 "Shaft warn or warped and binding gasket at times customer has to spin by hand to free and continue cycle, replaced bearings with kit, op test good"

David R.
DRYER MAYTAG MEDB765FC0 "Replaced part, tested. Op test ok"

David R.
DRYER MAYTAG MEDB765FW0 "Cc of smell. Turned unit on high timed dry, did have a little smell inside drum. Heat was cycling on and off and normal temps. Took whole unit apart, found lint and burned lint by element. Removed. Let customer know the lint could be the issue, might have remaining odor next couple of runs. Everything else checked good. Op test ok"

Corina B.
WASHER WHIRLPOOL WTW4800BQ1 CC that the unit will not spin. Ran diag F9E1 – LONG DRAIN. Found the drain pump humming. Removed the drain pump found a underwire from a bra in the pump. Ran a calibration. Started a rinse and spin. Optest ok

David R.
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Cc no ice. 120 going to icemaker, motor bad, not cycling. Replaced with t/s. Tested. Cycled and called for water. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10884390 (ICE MAKER ASSY) from stock"

David R.
DRYER WHIRLPOOL WGD4815EW2 "Cc still no heat. Flame did not come on first couple of tries. Checked power, good. Gas coming into unit good. Motor checks good. Tried again, unit came on but didn’t re light. Then came on again next try and worked. Erratic flame sensor. Ordering sensor, coils.; ordrng 1 WP338906 (sensor) and 2 WPW10328463 (coil-valve)s"

David R.
WASHER MAYTAG MVWC416FW1 "Agitator was in place. Bolt seemed tight on it. Made sure it was. Ran test cycle, calibration. No error codes. Op test ok"

David R.
DISHWASHER KITCHENAID KUDS230Y2 "Cc of upper rack. Rollers are breaking. Ordering roller kit.; ordrng 1 4171611 (roller kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Corey L.
DISHWASHER MAYTAG WDT720PADM2 Cc that unit is not washing dishes and detergent not dissolving every time. Found sump working intermittently. Tested water temp in unit with out running the sink was 80 degrees. Ran water at sink 130. Will need new sump assembly. ; ordrng 1 WPW10671941 (pump&motor)

Jason N.
WASHER WHITE WESTHS WFW3090JW0

Arthur V.
DRYER GE GTD42GASJ0WW Upon arrival let unit run for 15 min. Burner lights every time. Air coming out of outside vent much slower than fron unit outlet. Advised customer to get vent checked. Unit is heating and tumbling properly

Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not cleaning properly.Customer has unit in a kitchen, only hookup is to cold water from sink, drain line is run along floor to the bathroom, draining into the tub. Ran diagnostics, found codes f8e1 for valve failure. Advised customer she needs it raised 30-36 in off of floor. Added loop to drain line. Tried running a wash cycle with cold water only. Not enough water pressure coming in to unit. Unit will not fill and codes Flow."

Jason N.
WALL OVEN GE JGRP20BEJ1BB "Installed bake ignitor, ran bake test to 300 degrees. Let cycle and checked temp calibration. Temps good. Op test good."

Jason N.
WASHER MAYTAG MHW5630HW0 "Cc unit not draining Customer stated clothes are coming out wet after the cycle. Noticed when machine was turned on spin speed was set to off, no spin. Customers not sure how to operate unit, showed how to wash options and selections worked. Set to max spin and started cycle to save setting. Ran auto cycle, all functions passed. Op test good."

Arthur V.
RANGE KITCHENAID KODE500ESS02 Found upper oven convect fan rattling while running. Also found safety stat open on bottom oven. Extra time to pull double oven. ; ordrng 1 W10860984 (motor-fan) and 1 WP4449751 (thrmst-fix)

Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed RH ff door and badge. Op test good.

Arthur V.
DISHWASHER WHIRLPOOL WDF330PAHB1 Called techline. Talked to Scott. Replaced both pads and lubricated lightly with silicone. Op test good

Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Cc unit making noise when in spin and not spinning fast enough.Found control wire harness bottom latch had come unsnapped and is contacting tub. Ran diagnostics, found codes f0e5 for off balance load. Ran auto test, all functions passed, good max spin speed. Ran load of 4 wet towels in drain and spin cycle at max speed, No abnormal noises, vibrations, spin speed ramp up normal. Op test good."

Corina B.
RANGE WHIRLPOOL AEP222VAW3 "CC that the front front does not work. Found the wires to the front burner are burnt. The connection to the element are bent. Will need a new receptacle and element. ; ordrng 1 814399 (receptical,surf.unit) and 1 W11255552 (elmnt-surf)"

David R.
WASHER FRIGIDAIRE FFLE3911QW0 Clothes caught under agitator. Removed clothing. Tested. Unit good. Op test ok

Arthur V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer complaint unit thawed everything in freezer and fresh food then started cooling again. This happened a couple of times since. Upon arrival unit cooling properly. Getting 3 deg in freezer and 35 deg in fresh food. Order control ; ordrng 1 W10843055 (cntrl-elec)

Jeff M.
WASHER WHITE WESTHS WFW3090JW0 Installed new part unit op tested good

David R.
DRYER MAYTAG MGD5630HW0 "Cc noise, sounding like something loose. Went into unit, tightened everything. Also found vent is up against unit, sound could be coming from that banging. Put everything back together, ran unit, showed customer. No noise. Op test ok"

David R.
WASHER MAYTAG MVWB725BW0 "Cc leaking, ran once and then the second time ran clean washer cycle, that’s when noticed water, error code F68. F68 pressure hose. Checked both end, good, blew through to make sure no kinks or holes. Tightened all hoses. Ran test cycle, good, no leaks. Ran normal cycle with towels in it, didn’t see any leaks underneath or back. Op test ok"

Dan H.
RANGE WHIRLPOOL WFG320M0BS3 "Installed new door gasket, op test good"

Dan H.
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found cold water valve partially closed, opened all the way, started normal wash cycle unit filled and began washing, unit spins, unit is operating as designed"

Jason N.
DISHWASHER KITCHENAID KUDE60FXSS4 "Cc unit leaking under door on right sideRan wash test, watched for 15 min, checked under unit and around door, could not see any leak at this time. The door seal does look very warped and degraded, also evidence of water sitting on top of door and streaks down the side of inner panel, possible it will leak past door seal given the chance. Ordering door seal.; ordrng 1 W10300924V (door seal)"

Corina B.
DISHWASHER JENN-AIR JDTSS244GP0 Replaced the link kit and spring. Left the mounting brackets for installer. Optest ok.

Corina B.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that the unit will not make ice. Fz 4* ff 37*. Cycled ice maker cycled and filled with water. Advised cust that if stops making ice again will need a icemaker.

Dan H.
REFRIGERATOR JENN-AIR JFI2089WTS3 "Customer complaint that unit is not cooling, unit is unplugged, plugged unit in, nothing started, display just showing lines, unit needs new control; ordrng 1 WPW10312695 (electronic control 151.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Part was not needed. The icemaker was off and the ui is designed to shut off after 45 seconds the power save mode

Jeff M.
DRYER WHIRLPOOL WGD4815EW2 The unit was hit in the left side scratch and dent Sears outlet. The flame sensor was damaged.; ordrng 1 WP338906 (sensor)

Jeff M.
WASHER MAYTAG MVWB765FW3 Installed new part unit op tested good

Corina B.
DISHWASHER MAYTAG MDB4949SDE0 CC that they tried to clean the filter out. Could not put the pump and motor back. Reinstalled the spray arm and the cover to the pump and motor. Ran a calibration. Optest ok.

Jeff M.
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good

Corina B.
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 "Cust showed pop, sent pic. CC that the ff is not cooling. Ff 47* Fz -16*. Found frond on the back wall of the freezer. Ran diag turned the defrost on. Steamed out the evap and replaced the control from t/s. Optest ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Dan H.
RANGE WHIRLPOOL WFE505W0HS1 "Customer complaint that unit is not heating, started bake for 350 degrees, oven did not heat, neither bake or broil are working, found terminal block, harness, and power cores burned/melted, ordering terminal block and harness, customer needs to replace power cord; ordrng 1 W11134842 (harns-wire) and 1 WPW10245259 (block-term)"

Gabriel P.
RANGE KITCHENAID KFGG500ESS0 will need a regulator and dis board and burner customer will not repair

Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH78019HZ1 "Replace door,opt test ok"

Gabriel P.
WASHER WHIRLPOOL WTW4850HW1 "Replace all parts ran calibration and auto test pass,also ran drain and spin pass, opt test ok"

Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replace control and thermister also level door it was let air leak inside opt test ok also steam evaporator

Corey L.
FREEZER MAYTAG MZF34X16DW01 Replaced fan and scroll. Optest ok. Advised customer to put unit on its own dedicated outlet

Joe O.
WASHER MAYTAG WTW4815EW0 Installed control. Ran auto test and calibration. Op test ok

Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not starting or draining, unit is not powering on, control is receiving 120vac , unit needs new control; ordrng 1 W11170317 (cntrl-elec)"

Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017AS3 "Cc microwave caught fire on the inside under the glass plate. Found burn marks. Will need glass plate, turntable motor and coupling. Customer does not want repair at this time. Left quote. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Joe O.
DRYER MAYTAG MEDC300XW0 Cc: not functioningFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock

Corina B.
WASHER WHIRLPOOL WTW4816FW2 "CC that the clothes are wet at then end of a cycle. Ran diag F3E2 – INLET WATER TEMPERATURE FAULT, F3E1 – PRESSURE SYSTEM FAULT, checked the hot and cold, correct. The cold water was barley going into the unit. Replaced the water valve from t/s. Ran a calibration. Started a rinse and spin with towels. Optest ok; used 1 W11210459 (VALVE) from stock"

Gabriel P.
DRYER WHIRLPOOL WED6400SB0 Motor burning also humming found bi metal open also one of heating element line connect broken unit have lots of lint inside ordering parts needed ; ordrng 1 W10169881 (cutoff-tml) and 1 WP694089 (wheel) and 1 WP8547168 (belt) and 1 WP8572270 (screen) and 1 WP8573069 (element) and 1 WPW10463866 (motor-drve)

Jeff M.
WASHER WHIRLPOOL MVWX655DW1 The hot water valve was off. They cleared the codes ran a calibration cycle unit tested good

Corina B.
WASHER WHIRLPOOL WTW5000DW1 CC that the washer is putting hot water in for every cycle. Found the hot and cold are switched.switched the water lines started a rinse cycle. Optest ok.

Corina B.
DISHWASHER GE GDT695SBL3TS Replaced the heating element. Started a cycle. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Joe O.
REFRIGERATOR KITCHENAID KBFS20ECMS00 Cc: not making iceFound temps in ff at 37 degrees and freezer at 02 degrees. Cycled ice maker. Ice maker stuck in continuous loop. Did not call for water. Replaced ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY8239) from stock

Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc that there is condensation inside the doors. Found a small amount of ice on top of freezer door. Temps in freezer section -4. Adjusted temperatures. Working as designed

Dan H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new control and evaporator fan/thermistor, cleared ice from fresh food section evaporator, op test good"

Joe O.
MICROWAVE WHIRLPOOL KMHS120ESS1 "Cc: error code, not functioningFound error code f1e4(microwave acu pcba failure). Needs control; ordrng 1 WPW10678766 (cntrl-elec16190), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Corey L.
REFRIGERATOR JENN-AIR JBL2088HES "Cc that ice maker not working. Found ice maker and water dispenser not working. Found pressure at water filter head. Will need new filter head. ; ordrng 1 WP67004106 (head- wate 65.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that door is hard to close, loosened up door latch, op test good"

Arthur V.
DRYER MAYTAG MEDC215EW1 Found a screw between the drum and front housing stuck in the felt seal. Removed. Op test good

Gabriel P.
DISHWASHER KITCHENAID KDTE504DSS0 Ran normal cycle twice no leaks drain it twice no leaks can’t duplicate issue opt test ok no leaks

Joe O.
DRYER MAYTAG CGM2941TQ1 "Cc: noise during cycleFound rollers extremely loud. found pulley worn. Needs dryer repair kit; ordrng 1 4392065 (dryer repair kit4830), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

David R.
DRYER MAYTAG MEDB765FW0 "Cc no heat. Turned unit on, went outside, airflow good. Checked power. Found wires at terminal were not correct, corrected. Turned unit on high heat timed dry. Ran for about 10-15 mins. Heat was cycling on and off between 125-2215*. Op test ok."

Dan H.
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit doesn’t dry clothes, unit is not heating, found thermostat broken and thermal cut off open, unit new thermal cut off kit; ordrng 1 279973 (cutoff-tml)"

Gabriel P.
WASHER MAYTAG MVWX655DW1 Found outlet not properly ground it explain customer it needs to be fix and why when plug washer it was in flood mode wait it 8 minutes till stop draining found error code f8e1 no fill long fill try running manual test barely no water came out customer said they been having issues with water on house the city has to repair water line

Dan H.
WASHER WHIRLPOOL WET4024HW0 "Washer is in a residential apartment, customer complaint that unit is over filling, confirmed, found pressure switch bad, ordering new pressure switch ; ordrng 1 W10869500 (switch-wl)"

Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer complaint of leak and water is not dispensing, found ice build on on freezer section floor common with evaporator drain tube clog, unit needs updated drain tube, unit was missing filter, that was causing water dispensing issue ; ordrng 1 W11190084 (tube-drain)"

Arthur V.
RANGE WHIRLPOOL WFG320M0BS3 "Found no bake ,no broil,no light. No 120 v from control to burner. Needs control ; ordrng 1 W11126814 (cntrl-elec)"

Corina B.
REFRIGERATOR AMANA SZD27KW "CC that the unit is not cooling, found the compressor hot to touch. Plugged the watt meter in 10 amp. Locked rotor. Will need a compressor. Part is no longer available. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Arthur V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found unit not defrosting. Getting 28 ohms across heater and bi metal is closed. Needs control ; ordrng 1 W11089236 (cntrl-elec)

Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced light inside of drawer. Optest ok.

Jeff M.
DISHWASHER KITCHENAID KDTE254ESS2 "Customers description of the issue is in the middle of the wash cycle the door will become a-jar and stopping the cycle. there is a service pointer on this model pertaining to this issue left and right rail needs to be replaced.; ordrng 1 W11048934 (track) and 1 W11259786 (track), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Jason N.
REFRIGERATOR AMANA ABB2527DEQ "Installed control board, set to program 11. Op test good."

Joe O.
RANGE KENMORE 790.953538 Installed burner. Tested burner. Op test ok

Jason N.
RANGE ELE MAYTAG MER6775AAN Installed upper bake element. Ran bake test to 350 degrees.

Arthur V.
WASHER MAYTAG MVWB765FW2 "Bolt that holds rotor in place is stripped out and you can not gain access to any other parts without removing rotor. Needs gearcase,rotor,stator.and screws. Did not reschedule due to needing auth. ; ordrng 1 W10811956 (drum assy) and 8 W11027980 (screw)s and 1 W11195971 (stator) and 1 W11260238 (rotor)"

Gabriel P.
WASHER WHIRLPOOL WTW7300DW0 "Replace agitator ran calibration and auto test pass,opt test ok"

Arthur V.
REFRIGERATOR KITCHENAID KRMF706ESS01 Called techline. Unit needs new deli door assy. Advised customer 4-6 weeks to receive door and to inspect throughly. ; ordrng 1 W10815669 (dor-fip ss)

Joe O.
OTR MICROWAVE WHIRLPOOL WMH31017HB2 "Cc: noise, buttons on ui not functioningFound controls were not selected properly for the ui buttons. Found unit only made noise when a dish was too big and would hit the door and rear of cavity. Could not duplicate noise. Op test ok"

Jason N.
RANGE WHIRLPOOL WOS51EC7HS01 "Cc unit volume still not loud enough and clock loosing timeReplaced console and main control. Tested unit volume controls, volume loudness did not change at maximum from previous console, is the same. Advised customer that this the norm."

Joe O.
WASHER WHIRLPOOL WTW7500GC2 Installed suspension rods. Op test ok

Jeff M.
DRYER MAYTAG MEDB765FW0 Installed new part unit op tested good

Arthur V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced parts listed. Op test good.

Jeff M.
DRYER WHIRLPOOL GEW9250PW0 Installed new part unit op tested good

Jeff M.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Installed new part unit op tested good

Joe O.
WASHER WHIRLPOOL WFW6620HW0 "Cc: error codes, ui completely stopped functioningCurrently working. Found error codes f6e1(no communication from hmi detected by acu). Needs control and ui.Needs second tech on return visit to remove dryer.Control shows out of stock. Office to reschedule; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Jeff M.
DISHWASHER KITCHENAID KDTE304GPS0 Installed new part unit op tested good

Arthur V.
RANGE WHIRLPOOL WFE515S0ES0 Customer complaint unit temp is off 75 deg in the oven. Tested unit. Unit reached 365 at initial heat up but went all the down to 305 before coming back on. Need to order control and sensor. ; ordrng 1 W11122551 (cntrl-elec) and 1 W11122551 (cntrl-elec)

Joe O.
RANGE WHIRLPOOL WFG320M0BB0 Cc: prong on burner grate brokeProng on burner grate is broken. Needs burner grate set. Customer to install.; ordrng 1 W10620480 (grate-brnr)

Jeff M.
WASHER GE GTW460ASJ5WW Installed new part unit op tested good

Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Recover refrigerant, installed new compressor, evpaporator, and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Shut off pump, watched for changes to gauges, no change,. Recharged 4.24pz. Of r134a. Watched frost pattern on evaporator. Good frost pattern starting. Advised customer to allow 24 hrs for unit to return to desired temps before restocking."

Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed evap fan motor and blade. Op test good.

Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit upper rails and stops coming offConfirmed front stops not staying clipped in. Installed rails and stops using customer supplied pre Id parts. Op test good.

Jason N.
REFRIGERATOR WHIRLPOOL KFCS22EVMS4 "Cc unit has ice on bottom on freezerFound evap drain clogged, unit still using duckbill drain tube. Replaced using truck stock p trap style drain tube. Unit over 5 yr, quoted 100% labor. Steamed out drain hole and cleared ice from freezer bottom. Made sure drain flowing water. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Gabriel P.
WASHER MAYTAG MVWX655DW1 "Check voltage on outlet 120v check voltage going in to control 120 control not responding replace from truck stock ran calibration and auto test pass,opt test ok; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Jason N.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Cc unit not making ice and filter needs replaced.Installed new water filter, ran ice maker diagnostics test 120, all functions passed. Ran dispense test 96 then ice maker water dispense test 97, water dispense good, ice maker dispense no good. Pulled ice maker, found broken wiring to fill tube heater, fill tube froze up. Unit needs fill tube assy.; ordrng 1 W11366500 (FILL TUBE ASSY)"

Gabriel P.
FREEZER UPRIGHT WHIRLPOOL WRT318FMDM02 Customer complaint of nocking sounds coming from the back of unit unplug unit for few minutes and plug in back on so I can here any type of knocking did not hear no nocking sound temp on freezer was 03 on fresh food section 38 and 39 all good I did notice customer does not have a water line hook up and ice maker was on I may believe that s probably what they were hearing show them how to take ice maker off opt test ok

Gabriel P.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Replace all parts but before I did check voltage at the electric box by the wire nut 234 voltage wants replace still not working call bj did few more test nothing working when running bake or broil took wiring nuts out and found lots of grease inside clean wires really good then use my wire nut and bake and broil started working,opt test ok wires was not having good contact"

Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not coolingCustomer states all functions have stopped on unit 3 times now, only way they can get it to come back in is to remove power via breaker then power back on. Unit is working normally at this time, advised customer this could be a board issue with either the main control or power supply board. Quoted customer for one or the other then both, customer wants to do both to make sure.; ordrng 1 WPW10624574 (cntrl-elec15042) and 1 WPW10675033 (cntrl-elec25479), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Control had two line showing. - - Try to program but still nothing replace new control from trucks stock,opt test ok start cooling ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Brian M.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Installed housing Ran water test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

David R.
RANGE MAYTAG MER8700DS0 "Cc unit not baking correctly. Checked power, 240 going into unit from wall. Control is sending 240 to bake element. Bake element looks good and has resistance. Oven sensor range 1080 at room temp. Tested at 350* with a cast iron, tested 352 and cycled. Raised temp to 425*, was cycling and got a reading at 428*-430*. Unit is testing good. Op test ok."

Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion hits door when closing Found mullion Bowed out Replaced mullion OP TEST OK

Corey L.
WASHER WHIRLPOOL WTW4955HW1 Cc that unit will not power on. Found no power going to unit. Unplugged shifter and power came back. Will need new control. ; ordrng 1 W11256105 (cntrl-elec)

David R.
WASHER GE WMSE4190A0WW "Cc unit not washing. Went into service test mode, both hot/water valves good. Agitate slow/fast good, drain good, spin good. Ran normal load like customer does. Let it fill all the way up, started agitating, showed customer. Took off front cover, everything looks good. Op test ok"

Brian M.
RANGE WHIRLPOOL WOC75EC0HS01 Installed UI set up unit Ran test bake to 350OP TEST OK

Brian M.
REFRIGERATOR JENN-AIR JS48SEFXDA Cc of noise coming from freezer Found ice to be built up around fanRemoved covers and found drain pain heater to be unplugged Removed ice and plugged in heater Advised customer to watch

Gabriel P.
REFRIGERATOR WHIRLPOOL GARF19XXYK00 Found thermostat not connectet correct issue pass opt test ok

Gabriel P.
DRYER MAYTAG MGDC465HW0 Replace drum opt test ok

Brian M.
RANGE KITCHENAID KEMS309BBL00 Cc unit not heating properly Ran test bake to 350 took 12 min to preheat set unit to 425 unit heated up to point in 7 min At this time I can not see an issue with heating

Brian M.
DISHWASHER KITCHENAID KUDS30IXSSA Replaced adjuster kit OP TEST OK

Brian M.
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 Installed timer/ control. Unit seems to be functioning as design. Waited until quick wash completed OP TEST OK

Jason N.
RANGE WHIRLPOOL WOD51EC7AB05 "Cc unit not workingCustomer stated, they were using both ovens then they tried to change bake temps or use broil function when the unit went dark then came back on after a few seconds, this happened twice. Ran diagnostics, found codes f5e1 for oven door latch not operating, f6e1 for over temp when oven is heating. Found service pointer W10689408 for oven staying in preheat mode when attempting to change temps without canceling current operation. Op test good, could not duplicate any issues at this time."

Corey L.
WASHER WHIRLPOOL WFW5620HW0 Cc that washing machine kept increasing time of cycle. Selections not there. Instructed customer on washer features. Working as designed. Took parts for return.

Brian M.
DRYER MAYTAG MEDX655DW1 "Installed drum Noise still there While messing around I popped the thermal fuse replaced fuse Tried to determine what is called and spoke to BJ He advised at this point to replace motor and pulley ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 WP3392519 (THERMAL FUSE) from stock"

Corina B.
RANGE WHIRLPOOL WFG515S0ES1 "r w 120 10 dc red and or bl wh 120 v. Replaced the spark module. Optest ng. Checked red to white on control 120 volts, checked red and orange 10.5 dc volts, black to white on spark board 120 volts. Ohmed out wires, good. Called TJ rechecked the voltage checks and to check with a grounded screwdriver on igniter no spark. Whirlpool will be reviewing the unit. Unit is non repairable"

Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced top drawer handle. Op test good.

Corey L.
WALL OVEN GE JK3800DH2BB Cc that fuse is shorting. Display on unit is saying shorted fuse. Cannot get into diagnostics mode. Will need main control WB27X32624. Control not available. Left quote if customer finds part.

David R.
WASHER MAYTAG MHW3505FW1 "Replaced latch, tested. Op test ok"

Corina B.
WASHER WHIRLPOOL WTW4850HW1 CC that the unit does not finish a cycle. Ran diag no codes. Ran and auto test and calibration. Started a rinse and spin. Optest ok.