We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Olmsted, OH 44070
Bill
Job Details: 09/20/2023
"Cc ice maker working some times, confirmed cc. Took temp -4 in ice maker area, took a look at the supply lines and cut off valve. Informed customer they need to have a new cutoff valve installed. Ran the Ice maker through a test cycle. Operated fine, Ordered new ice maker, ordrng 1 W11546935 (Icemaker)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Oberlin, OH 44074
David R
Job Details: 09/20/2023
Replaced knob and timer. Tested and had customer test. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Euclid, OH 44132
Joe O
Job Details: 09/20/2023
Installed control. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near Lakewood, OH 44107
Marie V
Job Details: 09/20/2023
"Cc that the unit is squeaking while running. Confirmed, found pulley not spinning, replaced drier kit from T/S. Unit stared a knocking noise, Corrected issue. Tested unit, no noises. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Marie V
Job Details: 09/20/2023
Cc that the unit does not works. Confirmed found control panel is not working properly. Ordering parts. ; ordrng 1 W11460908 (Console) and 1 W11460962 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Lyndhurst, OH 44124
Marie V
Job Details: 09/20/2023
"Replaced ice maker, door ice , leveled unit and corrected both doors. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/20/2023
Installed damper noise level is the same Advised customer that this is normal operation
We serviced a
KENMORE RANGE
Model 790.79372405
Near Cleveland, OH 44119
Joe O
Job Details: 09/20/2023
"Cc: noise while using oven and cook top! Long heat timesFound burners have low flames. Found igniter switches are not all working. Found bake and broil burners are functioning as designed. Advised customer could have been gas regulator making the noise. Found regulator buzzing. Needs regulator and switch harness.Harness no longer available.; ordrng 1 5304521339 (Regulator) and 1 316219007 (wiring harness(discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Lorain, OH 44053
Angel
Job Details: 09/20/2023
Replaced freezer door switch opt test good.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Avon, OH 44011
Bill
Job Details: 09/20/2023
"Cc unit has power but not working, confirmed cc. Pulled diagnostics found code for not communicating from Ui to main control. Gave estimate on repairs. Customer chose not to continue with repairs at this time.; ordrng 1 WD21X31902 (Ui) and 1 WD21X24901 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Westlake, OH 44145
Bill
Job Details: 09/20/2023
"Cc bottom drawer not closing all the way, confirmed cc. Changed rails, still the same issue. Ordered new drawer, follow up scheduled for 9/26.; ordrng 1 W11036176 (Drawer)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Olmsted Falls, OH 44138
Bill
Job Details: 09/20/2023
"Changed block terminal, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Wellington, OH 44090
David R
Job Details: 09/20/2023
Cc unit leaking left side of unit. Ran fabric softener valve. Lifted up unit and found a sock in the tub ring where the water drains under fabric softener. Sock causing water to leak out of spill out. Removed. Corrected. Good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model GFD28GBLCTS
Near Cleveland, OH 44135
Manny
Job Details: 09/20/2023
"Replaced and steam gasket, opt test ok advise customer allow time for the wrinkles to go away and for the gasket to expand"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/20/2023
"CC that the right side drags when opening. Confirmed. Found the bottom of the door cracked. Will need a new door. Cust does not want to repair. Brought parts back for return ; ordrng 1 LW10413519, used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Elyria, OH 44035
David R
Job Details: 09/20/2023
Replaced main control and UI. Ran test 51/52. Good. All functions good. Op Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44052
Angel
Job Details: 09/20/2023
Cc that unit is not heating. Ran unit and unit is heating fine with no issues its clicking on and off as it should as well. Tested unit various times with no issues cannot duplicate issue as of now its working as designed.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near North Royalton, OH 44133
Marie V
Job Details: 09/20/2023
"Cc that the unit fill use hot water on tap cold. Confirmed, ran diag, no error codes. Try to run auto test, failed. Verify hoses, are connected properly. Ordering control ,temp switch and ui.; ordrng 1 W11627413 (Control) and 1 W11168256 (Switch) and 1 W11626077 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Jason N
Job Details: 09/20/2023
"Cc unit not dispensing fabric softenerReplaced cold inlet valve using customer supplied pre Id part. Inspected dispense drawer to ensure ports are clear. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
David R
Job Details: 09/20/2023
"Cc still having unit drip water into FF section, getting a little condensation and Frost starting to build up in FZ. Liner on bottom under FF door is coming apart. Causing warm air to get inside. Non repairable, liner cannot be fixed. Calling techline to document. Non repairable. Customer to contact trade team. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Parma Heights, OH 44130
David R
Job Details: 09/20/2023
"Cc unit just will sense and go straight to done. Replacing cap and motor, and harness. Still not working. Replaced actuator from ts and lid latch from surplus. Ran unit, good. House water is turned off right now due to construction outside. Unit is good. Op Test Ok.; used 1 W11513248 ( Latch), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM
Near South Euclid, OH 44121
Joe O
Job Details: 09/20/2023
"Cc: Intermittently starts defrosting itemsCustomer stated the unit is cooling now but she had to turn temp up to 7. Found temps at 39 in ff section, and 3 in freezer (compressor still running). Found unit has good frost at the bottom of evaporator. Found fans are functioning. Damper opening and closing. Found condenser coils completely covered. Advised customer on cleaning coils, and affect it has on unit. Found freezer door slides not allowing door to close properly. Needs freezer door slides. Customer does not want to repair at this time ; ordrng 1 W11658402 (Slides), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/20/2023
"Cc: not heatingStated cycle found vent not attached. Found element shorted, and thermal cut off open. Replaced thermal cut off and element. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/20/2023
"Cc that unit is not draining. Confirmed theres murky water on unit, press cancel, nothing happens, removed all water and removed drain pump nothing in it. Replaced drain pump and used vacc on both ends on hose. All clear. Tested unit, water draining good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Maple Heights, OH 44137
Bill
Job Details: 09/20/2023
"Cc unit leaking, could not confirm. Found error code f9e1, cleared code test unit through auto test and manual testing. Could not find leak, ran a drain and spin cycle. Still no leak. Unit operating as intended."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Avon Lake, OH 44012
Angel
Job Details: 09/20/2023
Cc that unit has a F1E1 control issue. Confirmed replaced control tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Angel
Job Details: 09/20/2023
"Cc that unit was not making ice and leaking. Checked ice bin and confirmed unit is not making ice, ran diagnostics and checked for error codes on ice maker and found E5 error timed ice making usually when I see error code its a cooling issue so I took temps in freezer and it was in the low 20s it was on a defrost mode so I ran test 4 to check evaporator frost pattern and it was not getting frost all the way only top 2 coils; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW1
Near Grafton, OH 44044
Angel
Job Details: 09/20/2023
Cc that that dispenser load and go is not using the detergent she has to do it manually instead of unit using it from the load and go dispenser and says screen goes black sometimes. Called tech line to explain issue since they wanted us to call when in home and spoke with Joe explained issue and he stated for me to replace the dispensers and for the screen going black unit as of now working as should and does not want me to order door so I recommended customer to try to hook up unit to wifi to see if he solves the issue with screen going black; ordrng 1 W11318830 (Tank) and 1 W11087953 (Tank)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Kent, OH 44240
Brian M
Job Details: 09/20/2023
"Cc unit still not temping properly Customer temp sensor in fridge shows about 37-38, freezer is at 4 These are normal operating temps. Called whirlpool while in home He stated customer to use thermometer in a class of water in fridge and take temp after 48 hours And a cup of cooking oil in plastic cup with thermometer and let cool for 48 hours Whirlpool stated customer already had a second company out as well whirlpool stated no more calls for this matter"
We serviced a
MAYTAG DRYER
Model Medx655dw1
Near Highland Heights, OH 44143
Jason N
Job Details: 09/20/2023
"Cc unit heating but not tumblingChecked all thermals, found thermal fuse open and heater element shorted to case. Replaced heater element and thermal fuse using truck stock parts. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/20/2023
"Cc unit displays f8e4 and will not start Confirmed f8e4 for overflow. Canceled fault. Checked drip tray under unit. Found small amount of water in tray. Cleared water from tray. Started normal cycle and observed unit. No leaks seen in 20 minutes of cycle time, canceled to drain unit. Could not duplicate a leak situation at this time."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/20/2023
"Cc unit not spinning out clothes, wet clothes at the end of the cycleRan diagnostics, no codes stored. Ran auto test cycle. Found agitator spinning with basket, drive hub is worn. Replaced hub using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Cleveland, OH 44120
Jason N
Job Details: 09/20/2023
"Cc unit not cooling, both sectionsFound compressor starting then stopping after a few seconds. Pulled rear cover, found compressor is very hot, relay overload opening up due to compressor overheat. Found condenser fan blade sitting on the bottom of the unit, condenser fan motor is not running. Unit will need condenser fan motor replaced. ; ordrng 1 WP2188874 (Motor-cond)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Joe O
Job Details: 09/20/2023
"Cc: not filling, not spinning outFound customer had drain hose on the floor. Advised customer of syphoning. Advised of drain hose installation. Op test ok"
We serviced a
MAYTAG WASHER
Model Mvw6230hw0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 09/20/2023
"Cc unit lid lock not releasingFound lid latch assembly disconnected and broken. Replaced lid latch using misc truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W11394572 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Cleveland, OH 44103
Jason N
Job Details: 09/20/2023
"Cc unit making strange noise at beginning of cycle Ran test cycle, no abnormal noises heard. Started normal cycle with clothing load. Found noise in question is the splutch clicking back and forth when agitating. Unit is agitating properly. No issues found with clutch and pulley, nothing broken or worn. Advised customer to monitor, but nothing needs replaced at this time."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS2
Near Bedford Heights, OH 44146
Bill
Job Details: 09/20/2023
"Cc unit turns on but not working. Confirmed cc, plugged in amp reader put cup of water in unit and started. Unit had a loud buzzing noise, and was only drawing 5amp. Ordered mag, cap, diode, transformer. Follow up scheduled for 9/26; ordrng 1 W11402082 (Mag) and 1 W11125676 (Mag thermostat) and 1 W11024976 (Transformer) and 1 W11256462 (Diode) and 1 W11213318 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Avon, OH 44011
David R
Job Details: 09/20/2023
Replaced UI. Tested. Good. Op Test Ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Cleveland, OH 44102
Corina B
Job Details: 09/20/2023
Replaced the glass. Cleaned up the broken glass. Heated oven. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44109
Corina B
Job Details: 09/20/2023
"CC that there is high levels of the CO on the thermostat. Thermostat is about 10-15 feet away. Checked the flames on the cooktop, blue. Checked the oven flame, blue, even on both sides of the burner. Working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44109
Corina B
Job Details: 09/20/2023
"CC that there is frost building up on the front of the door. Confirmed. Checked the gaskets, good. The frame and liner are good. Will need a new door. Office to reschedule ; ordrng 1 W11374244 (Door) and 1 W10884775 (Badge)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Randall, OH 44128
Corina B
Job Details: 09/20/2023
CC that the unit is not drawing. Confirmed. Found the drain hose is clogged from the backing of a rug. Cleaned the drain hose. Tested. Opt test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB07
Near Cleveland, OH 44105
Joe O
Job Details: 09/20/2023
"Cc: not making ice, gasket tornFound right side ff gasket torn. Found no ice in bin. Ice maker in off position. Found ice maker is not receiving proper power. Needs freezer door switch and ff door gasket; ordrng 1 W11396033 (Switch) and 1 W11368721 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/20/2023
"Cc: freezing foodCustomer just pulled everything out of the unit prior to arrival so temps are higher at 41 degrees. Entered diagnostics. Damper functioning, fans functioning. Found thermistor reading lower actual temp. Offset temps to match actual. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/20/2023
"CC that there is a noise. Confirmed. Found the blower wheel with lint making the wheel be off balance. Cleaned the lint out of the blower wheel and dryer. Tested, no noise. Checked the vent outside, good airflow. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Elyria, OH 44035
Marie V
Job Details: 09/20/2023
Replaced start device. Compressor stared running. 0.9amps. Theres full frost pattern on evaporator. Advice cust to allow 24 hours for unit to start cooling. Unit already at 35* on freezer
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Newbury, OH 44065
Joe O
Job Details: 09/20/2023
Cc: not heatingFound element open. Needs element; ordrng 1 W10518394 (heater)
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Rock Creek, OH 44084
Joe O
Job Details: 09/20/2023
Cc: not draining properlyDebris in drain pump. Removed debris. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Bill
Job Details: 09/20/2023
"Changed motor, cap, and control. Ran calibration, and then auto test. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 09/20/2023
Replaced the led lights and the cover. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/20/2023
"Cc that the unit was leaking. Stared unit, cant find leak, but can see spray arms clogged, advise cust to get them replaced, that causes a wave action and makes unit leak from door. Also no oversuds on unit, advise cust to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lakewood, OH 44107
Manny
Job Details: 09/20/2023
"Cc unit frosting up, verified and frosted, unit have cabinet separation,advised to apply silicone to gap"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV175QFA
Near Lakewood, OH 44107
Manny
Job Details: 09/20/2023
"Cc unit start whe door is closed, verified and unit starts removed control and relay hot to touch and clicks when the doors is close, and voltage to the hood fan and light when door is closed even if it hasnt been touched at the control, unit needs main control, customer will not proceed with the repair ; ordrng 1 5304494845 (control assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Manny
Job Details: 09/20/2023
"Cc that gaskets keep coming off verified and reinstalled gaskets but the moment the door is closed the gasket come off , liners are warped due to the excess insulation, unit needs both doors; ordrng 1 LW10636410 (dor-fip) and 1 LW10636409 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Euclid, OH 44117
Manny
Job Details: 09/20/2023
"Replaced door but needs name plate, customer will install when arrives; ordrng 1 W11428492 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44130
Manny
Job Details: 09/20/2023
"Found screw off leveling wheels, reinstalled screw, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
Angel
Job Details: 09/20/2023
Before starting procedure of replacing compressor we tapped the system with 140psi of nitrogen to see where the leak was coming from and DR found leak at suction line by cabinet in freezer evaporator. Took pics of leak after spraying it with soap suds called tech line, unit was declared not repairable and going under review explained to customer that whirlpool will get in contact with them with any further steps.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland, OH 44130
Manny
Job Details: 09/20/2023
"Replaced valves steamed reservoir, opt test"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWM1
Near Middleburg Heights, OH 44130
Manny
Job Details: 09/20/2023
"Cc unit not doing anything, panel comes on but wont wash, verified and ran test cycle unit advances, set unit to normal wash while diagnosing oven to see if I can duplicate since no codes in memory. Loads of suds in the unit, and a plastic object under the pressure sensor, start and cancel not working, unit needs UI; ordrng 1 W10811151 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Cleveland, OH 44103
Jason N
Job Details: 09/20/2023
"Cc unit not heatingRan dryer op test, ignitor not glowing. Pulled unit part. Found wire for thermal fuse disconnected, possibly was knocked off during reassembly on previous service visit. Reconnected and ran test cycle, good ignition and flame. Let cycle several times. Good heat, no abnormal noises. Op test good."
We serviced a
GE REFRIGERATOR
Model GYE22GMNBES
Near Mentor, OH 44060
Jason N
Job Details: 09/20/2023
"Cc unit water filter cannot be removed and new filter installedWas able to pull out old filter from filter head. Plastic tabs on filter were smashed, filter was evidently installed incorrectly. No damage to filter head. Installed new filter. Ran dispense test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Kent, OH 44240
Brian M
Job Details: 09/20/2023
"Cc unit shakes and bounces Found tub to a ton of wobble and bounce in suspension Found tub loose from gearcase, typically just a tub hub issue but can not verify with out breaking washplate, washplate is stuck on shaft Will need hub, suspension and washplate Can not verify if bottom of drum is damaged but there is a ton of wobble ; ordrng 1 W11130362 (suspension) and 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ravenna, OH 44266
Brian M
Job Details: 09/20/2023
Cc no heat Found cut off Replaced OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Ravenna, OH 44266
Brian M
Job Details: 09/20/2023
New complaint is unit will not start just flashes Found ui cutting in and out Called whirlpool ohmed out vent fan Found vent fan shorting out ui Unplugged fan unit it functioning properly but there is a burnt spot on the ui board Will need fan and ui; ordrng 1 W11414073 (Fan vent) and 1 W11545539 (Gasket) and 1 W11622505 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Garrettsville, OH 44231
Brian M
Job Details: 09/20/2023
Cc unit not powering on Found that the main power connection on board was not fully seated in control Plugged in connection unit powering on Advised to watch
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Hiram, OH 44234
Brian M
Job Details: 09/20/2023
Cc unit not powering on Found control getting power but no lights on board From experience ui and control will be needed so there is no software miscommunication errors ; ordrng 1 WD21X32163 (Control) and 1 WD21X31902 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Middlefield, OH 44062
Brian M
Job Details: 09/20/2023
Cc unit not starting cycle Found cap leaking Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Williamsfield, OH 44093
Brian M
Job Details: 09/20/2023
Installed beltRan test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44052
Angel
Job Details: 09/19/2023
Cc that washer was not doing a spin. Ran auto test and unit would not spin verified error codes and u it had a shifter fault replaced shifter tested unit again opt test good.
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Madison, OH 44057
Jason N
Job Details: 09/19/2023
Cc unit frosting build up in freezer and ff section not coolingConfirmed evaporator is frosted over. Checked bimetal condition. Found bimetal physically popped open. Unit will need bimetal thermostat replaced. Quoted customer repair cost. ; ordrng 1 WP4387490 (Bimetal-def)
We serviced a
MAYTAG DRYER
Model MGDB850YG0
Near Madison, OH 44057
Jason N
Job Details: 09/19/2023
"Cc unit not heating Check for flame, ignitor is not powering up. Checked all thermals, found hi limit thermostat open. ; ordrng 1 WP8573713 (Cutoff-tml)"
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Painesville, OH 44077
Jason N
Job Details: 09/19/2023
"Installed drive parts. Ran wash cycle test. Unit filled, advanced to agitation. Switched to drain and spin cycle. Unit drained and spun out properly. Op test good."
We serviced a
KENMORE WASHER
Model 11028932791
Near Perry, OH 44081
Joe O
Job Details: 09/19/2023
"Cc: noise during agitationFound noise during agitation and spin. Found agitator dogs worn. Found gear case leaking oil. Found brakes squealing. Needs coupler, gear case, brake tube assembly, hub nut, drive block, and agitator dogsCustomer does not want to repair at this time; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 285753A (coupling,motor) and 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorain, OH 44052
Angel
Job Details: 09/19/2023
"Cc that unit was leaking from the hot water valve on back and inside the unit. Confirmed it was leaking, removed hose and saw the seal had been tightened to much causing it to leak, so I had an extra seal replaced it with old one retightened the hose no more leak. Inside unit I tested couple of times and never got no leak from valve solenoid on valve was closing as should."
We serviced a
KENMORE DRYER
Model 110.75922400
Near Wellington, OH 44090
David R
Job Details: 09/19/2023
"Cc unit making squeaking, jumping noise. Worn down rollers. Replaced dryer kit from t/s. Tested. Good. Cleaned all lint. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT735SDBM00
Near Westlake, OH 44145
Marie V
Job Details: 09/19/2023
"Cc that unit freezer is no cooling and not dispensing ice. Took thermometer cust had showed her is on 0*. Verify ice door for gaps, none, cust does not use ice all the time. Advice her to use ice every day or just take some out so ice inside bin does not stick together causing it not to dispense ice. Working as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Painesville, OH 44077
Corina B
Job Details: 09/19/2023
CC that the unit does nothing but hmmm. Confirmed. Found the drain pump in flood mode. Held the start button drain turned off. Drain hose is about 18 off the ground raised the drain hose. Ran a rinse and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Mogadore, OH 44260
Brian M
Job Details: 09/19/2023
Cc of noise Found customer noise complaint to be normal operation of the diffuser Advised customer to look at noise page on whirlpool.com to have a list of all common noises
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Jason N
Job Details: 09/19/2023
Installed pressure sensor. Started normal wash cycle. Unit filled and advanced to wash. Advised customer to monitor ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Jason N
Job Details: 09/19/2023
Installed auger motor. Ran ice dispense test. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Willowick, OH 44095
Jason N
Job Details: 09/19/2023
"Installed DSI board. Ran bake and broil tests, good park and ignition. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Painesville, OH 44077
Joe O
Job Details: 09/19/2023
"Cc: not coolingFound compressor seized, will not start. Needs compressor; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 TJAF1200 (Process)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Lorain, OH 44053
Angel
Job Details: 09/19/2023
Cc that oven door was locked after a power outage and left front burner was not igniting quickly would take long. Verified door tried resetting and nothing so I got door to open and lock to function and recommended customer to stay away from self clean. For the burner I just had to adjust the igniter for the burner to ignite as should opt test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Strongsville, OH 44149
David R
Job Details: 09/19/2023
Replaced UI control. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brecksville, OH 44141
Bill
Job Details: 09/19/2023
"Cc not pumping, confirmed cc. Tilted unit back to find that the pump wires where yanked free of the pump. Ordered new harness, follow up scheduled for 9/26; ordrng 1 W11643701 (Wiring harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Broadview Heights, OH 44147
Bill
Job Details: 09/19/2023
"Installed float switch, and fill valve. Still no go, ran some test with him. Ordered new harness, follow up for 9/21 ; ordrng 1 W11227948 (Wiring harness)"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Westlake, OH 44145
Marie V
Job Details: 09/19/2023
"Cc that he was told unit is not working. Ran diag no error code . Ran auto test, connected water valve and drain hose, ran auto test. All working at this point."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Amherst Township, OH 44001
Angel
Job Details: 09/19/2023
Cc that gaskets were falling off on both the freezer and ff section. Confirmed they were both coming off verified gaskets and they were good so if I installed the new ones same issue would happen so I added adhesive behind gaskets and recommended customer to wait at least 2hrs for adhesive to cure before opening doors again opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near Painesville, OH 44077
Joe O
Job Details: 09/19/2023
"Cc: gasket popping outFound tears in gasket. Needs tub seal; ordrng 1 W11177741 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44120
Joe O
Job Details: 09/19/2023
"Installed ui, gear case, slider and stator. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Brecksville, OH 44141
Bill
Job Details: 09/19/2023
"Cc display board out, confirmed cc. Unit functions but does not display the info across the front display,Ordered new board, follow up scheduled for 9/26; ordrng 1 W11481723 (Display)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Amherst, OH 44001
Angel
Job Details: 09/19/2023
"Cc that unit takes more than 2 cycles to dry clothes. Ran unit and its heating good, found vent goes up than out a good distance. Left unit running and went outside to see vent and theres hardly any airflow will need vent cleaned out, gave customer the number for Dryer vent wizard unit working as should."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDW02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/19/2023
"Cc unit not dispensing cubed ice Found ice bin broken upper portion and then the auger arm on bottom Needs ice bin ; ordrng 1 WPW10558423 (ice-contnr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44147
Bill
Job Details: 09/19/2023
"Cc door handle keeps coming loose, confirmed cc. Replaced door handle. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Township, OH 44138
Angel
Job Details: 09/19/2023
Replaced control board made sure thermistor and heater were good opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/19/2023
Replaced the freezer led light. Opt test ok.
We serviced a
JENN-AIR RANGE GAS
Model JGS9900BDS
Near Shaker Heights, OH 44120
Joe O
Job Details: 09/19/2023
"Cc: cooktop continues to igniteCustomer had power shut off to unit upon arrival. Turned power on. Unit not continuously igniting. Found moisture switch harness. Built estimate for spark harness, and spark moduleCustomer does not want to repair at this time ; ordrng 1 WP74011647 (switch har) and 1 WP74011648 (switch har) and 1 WPW10475147 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36FJS00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/19/2023
"Cc: not workingCustomer stated unit tripping gfci circuits and breakers after power outage. Disconnected everything from unit(fans, ice maker, compressor, all accessible components). Unit still tripping. Spoke with bj. Tested. We agreed unit has an internal wiring short. Cannot repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland Heights, OH 44121
Joe O
Job Details: 09/19/2023
"Cc: vibration noiseFound no vibration at this time. Advised customer on leveling, and how being un level can cause a vibration. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Broadview Heights, OH 44147
David R
Job Details: 09/19/2023
"Replaced mag, cap, diode, transformer. Ran unit, good, heating. Good. Op Test Ok."