Near Broadview Heights, Ohio 44147
David R
Job Details: 02/04/2020
WASHER WHIRLPOOL WFW72HEDW0 Cc unit not draining or not draining all the way. Took off drain pump housing. Clogged completely up with debris. Removed all debris. Test in diagnostics. Op test ok
Near Strongsville, Ohio 44149
David R
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Replaced parts. Ran test mode. Heater came on. Op test ok.
Near Willoughby, Ohio 44094
Jeff M
Job Details: 02/03/2020
RANGE WHIRLPOOL KODE500ESS04 The door has dents in it. Re-order ; ordrng 1 W11354870 (DOOR)
Near Mayfield, Ohio 44143
Joe O
Job Details: 02/03/2020
DISHWASHER KITCHENAID KDTE304GPS0 Cc: leakingI placed a water mat under unit last visit. Customer stated when they pulled the mat out there was water on the mat. Mat was completely wet. Where it was under unit. Ran test cycle. Found unit leaking from sump. Needs sump assemblyAdvised custo
Near South Euclid, Ohio 44121
Jeff M
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 The bottom of the door is not sealing to the cabinet the gap at the top of the door is smaller than the At the bottom of the door which indicates that the door itself is twisted the cabinet seems to be straight needs a new door; ordrng 1 LW10599404 (dor-f
Near Westlake, Ohio 44145
Corina H
Job Details: 02/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 CC that the unit is leaking. Ff 42* Fz 5* Found water leaking from the ice shoot. Found the ice melted together. Ran step 57 and 45. Cubes are good. Will need a new ice chute with seal. ; ordrng 1 W11347435 (ICE CHUTE)
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 02/03/2020
DRYER WHIRLPOOL WGD5620HW1 "Moved units out, reroute venting to alleviate compression on water lines, moved units back in. Checked for proper movement on vent and power cords, and gas line as moving in. Snapped pics for customer to show how bent routed correctly behind unit. Custom
Near Madison Township, Ohio 44057
Joe O
Job Details: 02/03/2020
REFRIGERATOR GE GSS25TSTASS "Cc: ice maker fill tube came off and was leaking down the back of the unitFound fill tube frozen and pushed the fill tube out the rear of the unit. Needs water valve and fill tube.; ordrng 1 WR17X11168 (grommet and tube asm2674) and 1 WR57X10032 (valve,w
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 02/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Moved units out, reroute venting to alleviate compression on water lines, moved units back in. Checked for proper movement on vent and power cords, and gas line as moving in. Snapped pics for customer to show how bent routed correctly behind unit. Custom
Near Cleveland, Ohio 44113
Dan
Job Details: 02/03/2020
WASHER WHIRLPOOL WFW5090JW0 "Customer complaint that unit is not filling with water, ran diagnostics found f04(heating time too long), fdl(door lock cannot unlock), and f20(acu/heater failure), ran test cycle, door locks , unit fills, heater tests good, unit needs new control ; or
Near MENTOR ON THE, Ohio 44060
Jeff M
Job Details: 02/03/2020
MICROWAVE WHIRLPOOL WMH31017HZ Installed new part unit op tested good
Near Painesville, Ohio 44077
Joe O
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Installed impeller, motor hand housing. Ran test cycle. Op test ok"
Near Columbia Station, Ohio 44028
David R
Job Details: 02/03/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc of noise when dispensing water, also problem with door closing. When getting water loud rumbling sound from filter shaking house water line. Door is cracked at bottom, gaskets are ripped. Ordering door, gaskets, mullion, pivot, filter head and valve.;
Near Strongsville, Ohio 44149
David R
Job Details: 02/03/2020
RANGE WHIRLPOOL WFE320M0ES2 "Cc oven not working and oven light not working. 240 coming from outlet. Tested elements, have resistance. Tested volts coming from control, less than 90v AC. Ordering control and light.** has LED oven light.; ordrng 1 W11122560 (cntrl-elec) and 1 W112816
Near Highland Heights, Ohio 44143
Joe O
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cc: freezer not cooling properlyFound unit is located in the garage. Garage is not heated. Advised customer the unit will not function properly in the cold weather due to the unit being designed to work in a room temp environment. Advised customer we cann
Near South Euclid, Ohio 44121
Jeff M
Job Details: 02/03/2020
OTR MICROWAVE WHIRLPOOL WML75011HN0 Installed new part unit op tested good
Near Willoughby, Ohio 44094
Joe O
Job Details: 02/03/2020
DRYER WHIRLPOOL WED8000DW4 "Cc: air flow errorFound error code f4e3(restricted air flow) f4e4(l2 line voltage error) and f2e1(stuck key). Found power to unit is correct, found unit has good air flow and cycling heat. Advised customer to have venting cleaned. Op test okCust Has a fo
Near Madison, Ohio 44057
Joe O
Job Details: 02/03/2020
WASHER MAYTAG MVWC565FW2 "Cc: deep water wash not filling enough, sheets getting wrapped around the agitatorCustomer states when washing the clothes are not submerged in the water, and that the sheets wrapped around the agitator during a wash and she had to unwrap it. Found error
Near Brecksville, Ohio 44141
Corey L.
Job Details: 02/03/2020
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint dryer not starting, confirmed pop on ms look up, confirmed, found door switch failed, replaced with ts switch, op test good ; used 1 WPW10569603 (DOOR SWTCH) from stock"
Near Madison, Ohio 44057
Joe O
Job Details: 02/03/2020
COOK TOP WHIRLPOOL WCC31430AB02 Installed elements and switch. Tested burners. Op test ok
Near Sheffield, Ohio 44054
Corina H
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced the door, hinges. Will need a new mullion rail the top is broken. ; ordrng 1 W11025614 (rail-mulln)"
Near North Madison, Ohio 44057
Joe O
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed ff doors. Found deli door is bubble. Needs deli door. Office to reschedule ; ordrng 1 W11104495 (dor-fip)
Near Bay Village, Ohio 44140
Corina H
Job Details: 02/03/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "CC that another repair company scratched the doors, broke the water filter housing and the bottom drawer does not slide in properly. Found both ff doors are scratched. The ui on the left side wall of the ff door will need to be replace, due to damaging i
Near Avon Lake, Ohio 44012
Corina H
Job Details: 02/03/2020
DRYER WHIRLPOOL MEDB766FW0 CC that there is scrapping noise when running. Found a penny in the fin. Removed the penny from the fin. Started a dry cycle. No noise. Optest ok.
Near Kent, Ohio 44240
Brian M
Job Details: 02/03/2020
DISHWASHER KENMORE 66513119K701 Cc of squeaking found rollers on cable making noise and springs are popping Needs rollers and springs EST only
Near Bay Village, Ohio 44140
David R
Job Details: 02/03/2020
DRYER WHIRLPOOL LEC7848DQ0 "Replaced parts, still not starting. Checked and timer is bad. Getting power to it but will not contact to start up dryer. Ordering timer ; ordrng 1 WP3397273 (timer)"
Near Kirtland, Ohio 44094
Jeff M
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Installed new part unit op tested good. Recommended for at least 24 hours for any changes in temperature
Near Kent, Ohio 44240
Brian M
Job Details: 02/03/2020
REFRIGERATOR FRIGIDAIRE LFUS2613LE0 Cc of no cool Found unit to have partial frost pattern on top 2 coils Needs sealed system repair Compressor and evap EST only
Near Lorain, Ohio 44052
David R
Job Details: 02/03/2020
WASHER WHIRLPOOL WFW8620HC2 "Replaced parts. Tested. F3E5 code still popping up. Called tech line, followed tech sheet. Control does not have wires that plug into J13. Unit does not have a dry temp sensor at all. Control is registering as if it has that component but it does not. Te
Near Cleveland, Ohio 44102
Dan
Job Details: 02/03/2020
DRYER WHIRLPOOL WED4850HW0 "Customer complaint that unit is not starting, found L2 on terminal block damaged, installed new terminal block, op test good ; used 1 279320 (BLOCK-TERM) from stock"
Near North Ridgeville, Ohio 44039
David R
Job Details: 02/03/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc of either rubber/electric burning smell, has had unit unplugged. Looked at all wires and all components. No smells or signs of anything out of place. Looked up some information online “Sometimes new inlet hoses put off a strong rubber odor that can be
Near Garfield Heights, Ohio 44125
Jason N
Job Details: 02/03/2020
DISHWASHER WHIRLPOOL MDB9150AWB Cc unit leaking on left sideDoor gasket looks flat and twisted in some spots. Ordering door seal and also vent gasket. ; ordrng 1 WP99002140 (seal- door) and 1 WP99002186 (seal- door)
Near Cleveland, Ohio 44102
Dan
Job Details: 02/03/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint of white residue on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use
Near Strongsville, Ohio 44136
Corina H
Job Details: 02/03/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the clothes are tearing. Found burrs in the basket. Will need a new tub and basket. The gasket is torn. Will need a basket and a gasket. ; ordrng 1 W11287251 (BASKET) and 1 W11314648 (bellow)
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 02/03/2020
RANGE WHIRLPOOL WEG745H0FS0 Installed console panel. Op test good.
Near Cleveland, Ohio 44113
Dan
Job Details: 02/03/2020
WASH/DRY COMBO WHIRLPOOL WFC8090GX0 "Customer complaint that unit is not working properly, ran diagnostics found f9e1(long drain) error code, filter basket is clear , unit drains, unit is operating as designed"
Near Strongsville, Ohio 44136
David R
Job Details: 02/03/2020
DRYER WHIRLPOOL WED7500GW0 Replaced parts. Tested. Make sure door is being closed all the way properly. Op test ok
Near Avon Lake, Ohio 44012
Corina H
Job Details: 02/03/2020
WASHER MAYTAG MVWB765FW2 "CC that there is a loud noise ina spin cycle, found the gearcase is worn. Will need a gearcase. Replaced the gearcase from t/s. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok; used 1 W10811956 (CABRIO GEARCASE) from stock"
Near Lakewood, Ohio 44107
Dan
Job Details: 02/03/2020
RANGE AMANA AGG222VDW4 "Customer complaint the oven is not heating, found switch on gas valve in off position, turned on, oven burner lit, op test good"
Near Avon Lake, Ohio 44012
Corina H
Job Details: 02/03/2020
DRYER KENMORE 110.978726 CC that the unit will not heat. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540) from stock
Near Strongsville, Ohio 44136
David R
Job Details: 02/03/2020
RANGE MAYTAG MGR4452BDB Cc oven not working. Found ignitor open and discolored. Replace with t/s. Tested at 350* heated and cycled. Op test ok ; used 1 12400035 (IGNITER) from stock
Near Lakewood, Ohio 44107
Dan
Job Details: 02/03/2020
DRYER KENMORE 110.6810231 "Installed new latch and strike, found idler pulley seized, installed new idler pulley, op test good ; used 1 279640XXX (XXXDO NOT RESTOCKXXX 21.10) from stock"
Near Seven Hills, Ohio 44131
David R
Job Details: 02/03/2020
DRYER KENMORE 110.749723 Replaced parts. Heated and cycled. Op test ok
Near Parma Heights, Ohio 44130
Dan
Job Details: 02/03/2020
WASHER MAYTAG MAV8601AWW "Customer complaint that unit is not draining, Found lid switch broken, unit needs new lid switch; ordrng 1 WP22003804 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
Near Auburn Township, Ohio 44023
Brian M
Job Details: 02/03/2020
WASHER MAYTAG MVWB765FW3 Cc if unit leaking Found valves open abs leaking into tub Installed water valve Ran auto test and calibration OP TEST OK
Near Rocky River, Ohio 44116
Dan
Job Details: 02/03/2020
REFRIGERATOR AMANA ASI2175GRB03 "Customer complaint that door swings out and hits molding, lower front of unit to prevent door from swinging so hard, unit is operating as designed"
Near Mentor, Ohio 44060
Jeff M
Job Details: 02/03/2020
DRYER KENMORE 110.870876 "Install the new part the dryer started tumbling it was not heating. I took the bottom panel off heating element was open also needs a heating on the estimate only customer would like a refund. I took out the new control installed the old control again no
Near WARRENSVL HTS, Ohio 44128
Jason N
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc unit ff door not sealing and h2o lightCustomer showed popFound ff door sitting lower then freezer door, top of gasket not covering liner. Used ff door adjustment jack screw to adjust door height. Doors now even and gaskets mating properly to liner. Re
Near North Royalton, Ohio 44133
Corey L.
Job Details: 02/03/2020
WASHER WHIRLPOOL WET4027HW0 "Customer complaint washer doesn’t work just blinks lid lock light, ran diagnostics found lid lock fault and lid not open between cycles, found lid lock not connected to control, connected, op test good, took parts for return"
Near North Ridgeville, Ohio 44039
Corey L.
Job Details: 02/03/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Customer complaint light under mw not working, confirmed, replaced lamp with part sent, op test good"
Near Solon, Ohio 44139
Jason N
Job Details: 02/03/2020
REFRIGERATOR GE PDS22SFSBRSS "Cc unit not cooling Customer has freezer tore apart already thinking they may have a defrost issue. Unit was unplugged. Plugged unit in, compressor relay only clicking. Checked compressor pins, 4.7-8.3 ohm on the pins. Hooked up compressor tested, compre
Near North Olmsted, Ohio 44070
Corey L.
Job Details: 02/03/2020
RANGE WHIRLPOOL WFE320M0ES2 "Customer showed pop, customer complaint oven stopped working one day, confirmed, found terminal block failed, wires to block and power cord are ok, replaced term blck with ts part, op test good ; used 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"
Near Ashtabula, Ohio 44004
Joe O
Job Details: 02/03/2020
OTR MICROWAVE MAYTAG MMV5208WW0 Cc: not heatingFound unit receiving proper power. Unit will turn on but will not heat. Tested voltages to transformer. Needs mag and diodeCustomer does not want to repair at this time
Near Brecksville, Ohio 44141
Corina H
Job Details: 02/03/2020
RANGE KITCHENAID KOSE507ESS04 Replaced the ui and main control. Found j11 connector unplugged. Brought the core back for return. Heated oven to 300*. Optest ok.
Near Solon, Ohio 44139
Jason N
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc food freezing on top shelf on unitCustomer stated product on first two top shelves freezing sometimesReplaced ff thermistor using truck stock. Customer had damper opening all the way open to “cold” thinking this was for the ff compartment. Advised her
Near Avon, Ohio 44011
Corey L.
Job Details: 02/03/2020
DISHWASHER KITCHENAID KDFE104DWH5 "Customer complaint dishwasher did not drain after cycle, ran drain pump, pump operating, ran diagnostics found f8e1 drain pump electrical error, connections to pump and control are tight, filled unit with water and drained several more times and found dr
Near Avon, Ohio 44011
Corey L.
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint fridge door seem loose and swing open too fast, confirmed feet not raised unit is on front rollers, raised leveling feet to create a slight lean for auto door closure, customer says the right door seems a lot looser, explained the righ
Near Willoughby, Ohio 44094
Jeff M
Job Details: 02/03/2020
DRYER MAYTAG MEDB835DW4 I was not able to duplicate the issue. Unit appear to be operating as designed
Near Mentor, Ohio 44060
Jeff M
Job Details: 02/03/2020
DRYER KENMORE 11074812200 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Lakewood, Ohio 44107
Corey L.
Job Details: 02/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump asm, ran four cup test, test passed, op test good"
Near Parma, Ohio 44130
Dan
Job Details: 02/03/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , customer has foil style vent tube connected to dryer, advised customer that
Near WARRENSVL HTS, Ohio 44122
Jason N
Job Details: 02/03/2020
WALL OVEN WHIRLPOOL KEBS208DSS10 "Cc unit upper door not closing properlyConfirmed hinge springs weak, not holding door into place when closed. Replaced hinges using customer supplied pre Id parts. Op test good."
Near Cleveland, Ohio 44109
Corina H
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced the control and ui. Brought cores back for return. Optest ok
Near Elyria, Ohio 44035
David R
Job Details: 02/03/2020
DRYER WHIRLPOOL WED4850BW1 "Cc unit not starting. Found open thermal fuse, replaced from t/s. Tested. Unit heat cycled off and on. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Seven Hills, Ohio 44131
Dan
Job Details: 02/03/2020
RANGE GE JB650EF1ES Installed new infinite switch op test good
Near Cleveland, Ohio 44113
Corey L.
Job Details: 02/03/2020
DRYER ELECTROLUX FEQ332ES0 "Replaced heater asm, op test good"
Near Garrettsville, Ohio 44231
Brian M
Job Details: 01/31/2020
REFRIGERATOR MAYTAG MFX2876DRE00 "Cc unit not making ice Found ice maker getting proper power Ran test harvest unit heats up and fills but ever rotates Needs ice maker ; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby Hills, Ohio 44092
Jason N
Job Details: 01/31/2020
WASHER MAYTAG MVWC565FW0 "Cc unit not washing only making noiseRan diagnostics, found codes f7e6 for motor fault. Ran manual spin and agitate tests, spin test good, agitation test no good. Motor will not drive basket in agitation. Unit needs drive motor.; ordrng 1 W11026785 (moto
Near Geneva Township, Ohio 44041
Joe O
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL GR2FHMXVY01 "Cc: not cooling properlyFound temps in ff section at 59 degrees and freezer at 13 degrees. Found evap fan not running. Unit has a good frost pattern. Was able to spin fan by hand and it took off. Needs evap fan. ; ordrng 1 WPW10189703 (motor-evap6800), u
Near Cleveland Heights, Ohio 44106
Dan
Job Details: 01/31/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MSGA "Customer complaint that freezer section is not cooling, freezer section temperature at 46 degrees , fresh food section temperature at 53 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compresso
Near Chardon, Ohio 44024
Joe O
Job Details: 01/31/2020
RANGE WHIRLPOOL WFE540H0ES1 "Cc: no power, sparks under glass rear left burnerFound harness shorted out, terminal block broken and burned, and harness burned up. Needs harness, terminal block, and power cord; ordrng 1 8171385RC (cord-power) and 1 W10629314 (HARNESS) and 1 WP8203546
Near Oberlin, Ohio 44074
David R
Job Details: 01/31/2020
DRYER KENMORE 110.965762 Cc unit drum not moving. Belt is broke. Also support rollers and idler are wearing down. Replaced belt from t/s. Tested. Unit drum was spinning and heat cycled. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX 15.40) from stock
Near Lyndhurst, Ohio 44124
Jason N
Job Details: 01/31/2020
REFRIGERATOR KITCHENAID KSSS42QMW01 "Cc unit still not coolingChecked frost pattern on evap, only top coil heavily frosted. Checked pressures on system, low side in 20 in. Vac, high side 80 psi. Added r134a to system, frost did improve. Checked for leaks on all connections up top and on eva
Near Cleveland, Ohio 44109
Dan
Job Details: 01/31/2020
WASHER WHIRLPOOL MVWC465HW2 "New tub was damaged(see pics), reordering tub; ordrng 1 W10371566 (tub)"
Near Richmond Heights, Ohio 44143
Dan
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is leaking, confirmed, found water leaking from filter head, installed new reservoir/filter head, op test good, customer has self piercing saddle valve, advised customer that valve should be replaced with a ball valve"
Near Bainbridge, Ohio 44023
Joe O
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed adjuster kit. Track stop is missing. Customer states it kept falling off. Needs track stopCustomer to install track stop; ordrng 1 WPW10508950 (stop)
Near Rootstown, Ohio 44272
Brian M
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit seems to be slow at making ice and had fast ice button question Found fridge at 37 and freezer at 3 ice box is around 17 Found ice cubes in tray and bin quarter of the way full Advised customer that this is not a very fast ice maker pops out about
Near Kent, Ohio 44240
Brian M
Job Details: 01/31/2020
DISHWASHER GE GDF520PGD2WW "Cc unit is missing a spray arm and leaving soap in door Found spray arm missing Ran test cycle and listened to sump everything sound like it is working soap is being left over due to upper spray arm not reaching it Needs spray arm Customer to install par
Near Atwater Township, Ohio 44201
Brian M
Job Details: 01/31/2020
WASHER WHIRLPOOL WFW8300SW0 Installed latch is now locking but still faulting out to f22 Spoke to BJ unit will need control board Will need 2 techs if customer wants to repair Built est for control and install Customer will call with decision if he wants to continue or get refund
Near Cleveland, Ohio 44105
Dan
Job Details: 01/31/2020
RANGE WHIRLPOOL WFG320M0BW0 "Customer complaint that oven is not working, confirmed, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Brimfield Township, Ohio 44240
Brian M
Job Details: 01/31/2020
DRYER WHIRLPOOL WED4815EW1 Complaint dial not moving Hooked up power ran test cycle of 20 min Allowed unit to time out OP TEST OK
Near Garfield Heights, Ohio 44105
Dan
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint that unit is not making ice, ice maker is receiving 120vac , installed new ice maker, op test good"
Near Aurora, Ohio 44202
Joe O
Job Details: 01/31/2020
RANGE KITCHENAID KODE500EBL02 Installed ui. Ran test bake. Op test ok
Near Westlake, Ohio 44145
Corina H
Job Details: 01/31/2020
REFRIGERATOR MAYTAG ET1PHKXPQ07 CC that there is a noise. Found the compressor is rattling when turning off or on. Will need a new compressor.
Near Rocky River, Ohio 44116
Corina H
Job Details: 01/31/2020
DISHWASHER KITCHENAID KDFE104DSS0 "CC that the unit does not drain all the time. Found a piece of the wheel blocking the drain pump. Checked drain pump, clear and working as designed. Drain hose is clear and has a high loop above the kitchen sink. Ran diag 8-1 slow drain, 6-6 cool water.
Near Maple Heights, Ohio 44137
Joe O
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not coolingFound temps in ff section at 42 degrees, and freezer at 28 degrees. Found unit only has partial frost pattern. Unit pulling .58 amps. Needs compressor, evaporator, and drier. Customer does not want to repair at this time"
Near Franklin Township, Ohio 44240
Brian M
Job Details: 01/31/2020
REFRIGERATOR MAYTAG MFI2269VEB8 Cc unit not making ice Found icemaker cycling but not calling for water Needs ice maker Replaced using truck stock Ran test harvest OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY10359) from stock
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 01/31/2020
REFRIGERATOR KITCHENAID KBFN406ESS01 Cc of leveling of doors Didn’t need to call Techline I read the installation book last night and found that each lower hinge has its own level and tool attached to it which was covering up the actual adjuster Adjusted to customers liking OP TEST OK
Near Chester Township, Ohio 44026
Joe O
Job Details: 01/31/2020
DISHWASHER KITCHENAID KDFE104HWH0 Installed retainer. Op test ok
Near Orange, Ohio 44122
Joe O
Job Details: 01/31/2020
DISHWASHER KITCHENAID KDTM404EBL3 Installed control. Ran diagnostics cycle. Op test ok
Near Parma, Ohio 44134
Dan
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that buttons on user interface are not working, all buttons are working, ran test cycle, no error codes found, unit completed test cycle , unable to duplicate the problem , unit is operating as designed"
Near North Ridgeville, Ohio 44039
David R
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 updated PD, took picture.Cc of handle being broken, missing a piece. All 3 drawers are sticking and chipped on sides. Ordering handle and drawers ; ordrng 1 W11162443 (cover) and 1 W11162446 (pan-meat) and 1 W11162448 (pan-snack) and 1 W11163761 (handle)
Near Oakwood Village, Ohio 44146
Dan
Job Details: 01/31/2020
REFRIGERATOR GE TFX24PRXAWW "Customer complaint that water is leaking from ice maker, confirmed, found water pouring out of hole in the back of fill cup, covered excess holes in fill cup and adjusted ice cube size, unable to cycle ice maker , advised customer to monitor"
Near Olmsted Falls, Ohio 44138
David R
Job Details: 01/31/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc of ice not coming from dispenser. Motor not turning. Looked at it, rusted out and water inside of it. Can hear it being energized. Ordering motor; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)"
Near Rocky River, Ohio 44116
Corey L.
Job Details: 01/31/2020
RANGE KENMORE 790.926813 "Customer complaint simmer doesn’t work on front left switch does not match up with what is on unit, confirmed, switch ordered was for front right burner and is not the same, push button switch failed, ordering part needed, using difference for labor char
Near MENTOR ON THE, Ohio 44060
Jeff M
Job Details: 01/31/2020
RANGE JENN-AIR WFE550S0HB0 Installed new part unit op tested good
Near Elyria, Ohio 44035
Gabriel P
Job Details: 01/31/2020
COOKTOP ELE WHIRLPOOL WFE525S0JS0 "Replace cooktop,opt test ok"
Near Lakewood, Ohio 44107
Corey L.
Job Details: 01/31/2020
DRYER WHIRLPOOL WED8000DW4 "Installed panel, op test good, customer stated he spoke to his brother who is a contractor and they are replacing foil vent and getting rid of y adapter by running another vent outside"
Near Lakewood, Ohio 44107
Corey L.
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL IUD8500BX1 "Customer complaint dishwasher not cleaning, customer left a note explaining the spray arms seem a lot weaker than they were and it gradually got worse, found outlet cover backing out, corrected by turning to lock back in place, op test good"
Near Rocky River, Ohio 44116
Corey L.
Job Details: 01/31/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced parts listed, cleared sock from tub drain outlet, calibrated, op test good"