We serviced a
WHIRLPOOL WASHER
Model LSC8244DZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/16/2018
Found adj dogs bad, gearcase leaking oil and locked up, needs gearcase, adj dogs and couplerCust to replace; ordrng 1 285753A (COUPLER18.28) and 1 3360629 (GEARCASE201.62) and 1 80040 (ADJ DOGS4.33) and 1 W10820043 (BASKET DRIVE142.19), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
We serviced a
FFHS2611LWMA FRIGIDIARE
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 05/16/2018
Replaced ice maker. All tested ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2018
Found unit unplugged. Cc that unit made loud noises then stopped working. Plugged unit in and ran diagnostics. No stored faults. Unit completed service test mode and calibration. Ran normal wash. No faults. Drive system checks good. Likely frozen control. Advised on holding the start button until unit shuts down then to resume normal operations. Op test ok. ; Job Cmpltd
We serviced a
CRE9600CCM MAYTAG
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 05/16/2018
Customer complaint that burners cannot be adjusted they are too hot, set all elements to high, medium, and low settings, all elements are working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDE300VW0 MAYTAG
Model DRYER
Near Cleveland, OH 44128
Dan H
Job Details: 05/16/2018
Customer complaint of loud squeaking noise, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/16/2018
Replaced console. Also found that top panel is bent severely where console sits. Office to order top.; ordrng 1 W11026446 (top)
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/16/2018
Dryer not turning on at all. Unit receiving 240vac. Found open thermal fuse. Replaced thermal fuse and cutoff. All tested ok. Customer needs to clean vent.; Job Cmpltd
We serviced a
WMH3205XVS2 WHIRLPOOL
Model MICROWAVE
Near Berea, OH 44017
Chad P.
Job Details: 05/16/2018
Cc sparking from inside. Found rack arching from inside unit. Gave customer instructions on usage of rack. Tested with cup of water. Op test ok.; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 05/16/2018
Installed compressor kit. Charged unit. Op test ok. 24 hours for normal operations.; Job Cmpltd
We serviced a
WED8000BW0 GE
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Machine making grinding noises .removed drum, found worn idler pulley and extreme lint buildup. Will give est. replace pulley from t/s, cleaned out dryer and vent. Ran test cycle. Op test ok.; used 1 279640 (PULLEY-IDLER)
We serviced a
CAW35114GW1 Crosley
Model washer
Near Cleveland, OH 44112
Corey L.
Job Details: 05/16/2018
Customer complaint washer leaking underneath, inspected clamps hoses and fill lines, no evidence of leaking observed on the unit, ran diagnostics or codes found, opened both hot and cold valves in service mode and filled basket half way with water, no leaking observed, drained the unit, also no leaking observed, sink filling with water before draining into hole drain in basement, noticed hot and cold shut off valve to sink underneath sink leaking constantly, took pics,
We serviced a
MEDB755DW2 Maytag
Model Dryer
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2018
C that the back of the left corner is burnt and the lint light comes on after every use. Advised cust this is where the heat is coming threw and is normal. The lint light is a reminder to clean the screen after every load. Checked the outside vent, good. Optest ok.
We serviced a
GLRT183TDWL Frigidaire
Model Refrigerator
Near Saybrook Township, OH 44004
Brian M
Job Details: 05/16/2018
Cc that unit leaks at water valve Found plastic water Line installed and the line is cracked at the fitting Also her water needle valve / inlet valve is broken can not shut water off Needs plumber and new water line Advised on what to replace
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, OH 44072
Corina B
Job Details: 05/16/2018
WRF560SEYM04
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order door switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced fresh food door and put on name plate.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced user interface. All tested ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lakewood, OH 44107
Chad P.
Job Details: 05/16/2018
Cc dryer not heating. Cleared out lint tray and debris to outside vent. Ran timed dry on high heat. Op test ok; Job Cmpltd
We serviced a
MAVT446AWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Found water and grease leaking through main bearings into lower components. Water and oil spraying into motor and also belt and cam pulley worn
We serviced a
WRT1L1TZYW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Freezer temp 57, ff temp 60.. Removed evap cover. Leak in evap. No frost pattern. Will need new evap and compressor. Customer does not want to repair.
We serviced a
1105142510 KENMORE
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Ran a drain and spin. Gearcase Bearings have failed. Will need new gearcase. Will give est. customer does not want to repair.
We serviced a
GLWN2800D2WS GE
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details: 05/16/2018
Cc that unit does not fill up all the way and only agitates does not spin all the time Found water levels low when filling up and timer not always letting unit go into a spin Water pressure switch and timer knob needs replaced ordrng 1 WH12X22722 (switch pressure3414) and 1 WH45X22698 (timer washer7453),
We serviced a
WMH53520CS1 Whirlpool
Model Microwave
Near Conneaut, OH 44030
Brian M
Job Details: 05/16/2018
Cc that unit does not always start Found light not always turning on when door is opened and won’t start 90% of the time Needs inner door locks kit Used from TS; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Euclid, OH 44119
Corey L.
Job Details: 05/16/2018
Customer complaint unit leaking hot water, ran diagnostics found f2e1 stuck key, f5e3 lid lock/unlock fault, lid locks and unlocks, lid locks in spin cycle, found hot water hose leaking at back of unit connection, valve is good, customer is going to replace the lines to repair
We serviced a
ISC23CNEXY02 Ikea
Model Refrigerator
Near Cleveland, OH 44132
Corey L.
Job Details: 05/16/2018
Customer complaint condensation on milk, temp was 5 frz and 37ff, frz is set to 5 ff set to 37, seals are good, evap and condenser fans running, no condensation present since the day customer called, unit is operating as designed ;
We serviced a
WRS322FDAM04 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 05/16/2018
The fz light is the led light that is not lighting. Will need to order the correct part. Called SM to order part. Cust can install part ; ordrng 1 WPW10515057
We serviced a
KENMORE WASHER
Model 110.26901691
Near Chardon, OH 44024
Robert A.
Job Details: 05/16/2018
Found unit not starting, turned timer several times, now unit starts, fills, adj and spins, checked under unit, good, needs timer; ordrng 1 WP3951769 (TIMER177.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/21 MON 2-5,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/16/2018
1, Ran diagnostics, 5-2 door lock error, suds, ran cycle, needs door lock Note use 2-3tablespoons of soap max; ordrng 1 WPW10443885 (DOOR LOCK97.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/21 MON !,
Near Cleveland, OH 44139
Robert A.
Job Details: 05/16/2018
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 05/16/2018
, Removed a bit from felt bearing, op test ok; Job Cmpltd,
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Ashtabula Township, OH 44004
Brian M
Job Details: 05/16/2018
Cc that ff section not getting cold Ff 46 Fr 4 Found frost build up on evap and ball of ice in upper corner Defrost issue had 3amps on defrost ; used 1 WPW10503278 (CTRL BOARD)
We serviced a
KCGD500GSS00 Kitchenaid
Model Cooktop
Near Kirtland, OH 44094
Corey L.
Job Details: 05/16/2018
Found a couple of small scratches on new cooktop, reorder cooktop W11051498 tomorrow if customer is in need of repair;
We serviced a
MDB8949SBW3 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Dan H
Job Details: 05/16/2018
Customer complaint that user interface is falling off, confirmed, found user interface and handle broken, ordering user interface and handle; ordrng 1 W10811166 (panel-cntl) and 1 WPW10401479 (handle)
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/16/2018
Replaced bellow and fan. All tested ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/16/2018
Found fz evap only about a third frosted over. Slow ice to no ice. Ff section has old style evap. Needs ff evap replaced. Unit has 6th through 10 year warranty on ss parts. ; ordrng 1 WPW10643261 (EVAP)
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 05/16/2018
Remove Freon. Replace evaporator,compressor and dryer,pull vac to 30”, held,recharge 4.4 oz Freon ,installed mounting tray, opt test Ok ; Job Cmplt
We serviced a
WMH32519HZ1 Whirlpool
Model Microwave
Near Brecksville, OH 44141
Dan H
Job Details: 05/15/2018
Customer complaint that display randomly shuts off, display never shut off, connections to control board are all good, possible that unit was in energy saver mode, turned off energy saving mode, unable to duplicate the problem, unit is operating as designed;
We serviced a
EI28BS56IS5 Electrolux
Model Refrigerator
Near Bay Village, OH 44140
Chad P.
Job Details: 05/15/2018
Found I.m. Is cycling. No water to ice maker. Found fill valve solenoid open. Needs valve assy replaced. ; ordrng 1 242252702 (valve
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Madison, OH 44057
Gabriel P
Job Details: 05/15/2018
Installed control Ran calibration and auto test OP TEST OK
We serviced a
ETW4400TQ1 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 05/15/2018
Parts were still packaged wrong, missing 20 & 17 off the parts diagram, the part that was broken is now fixed, op test good;
We serviced a
KDTE104ESS4 Kitchenaid
Model Washer
Near Independence, OH 44131
Dan H
Job Details: 05/15/2018
Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
MFF2258DEH01 Maytag
Model Refrigerator
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/15/2018
Customer complaint of ice build up on freezer section floor Found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and drain tube, op test good
We serviced a
MVWX655DW1 Maytag
Model Washer
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that wrinkle control cycle is not working, ran diagnostics no error codes found, ran manual test cycle, unit spins on low speed and high speed spin, wrinkle control cycle is working, unable to duplicate the problem, unit is operating as designed
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, ; ordrng 1 WPW10671941 (pump&motor)
We serviced a
KSC24C8EYY03 Kitchenaid
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that u it is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 68 degrees, compressor and condenser fan are running, ran test 4, fresh food section and freezer section evaporator fans are running, no frost pattern on freezer section evaporator, Unit needs new fresh food section evaporator and compressor, ran entitlement parts and labor are covered under extended warranty ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
We serviced a
ADB1400AGW0 Amana
Model Dishwasher
Near Parma Heights, OH 44130
Dan H
Job Details: 05/15/2018
ADB1400AGW0
We serviced a
FAFW3801LW5 Frigidaire
Model Washer
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/15/2018
Replaced belt, screw, and pulley. After belt adjustment, all tested ok
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/15/2018
Interface is jumping around when customer is trying to select cycle. Office to order interface from manufacturer.; ordrng 1 W11135393 (USER INTERFACE )
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/15/2018
Replaced front panel on drawer.;
We serviced a
MED5500FW0 Maytag
Model Dryer
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/15/2018
Found f4e3 for vent restriction. Vent runs through ceiling will telescope vent. Unit tested ok. Advised to have vent cleaned or to run vent differently.; Job Cmpltd,
We serviced a
KSSS42MDX03 Ktichenaid
Model Refrigerator
Near Westlake, OH 44145
Chad P.
Job Details: 05/15/2018
Found mullion on unit has now cracked and separated. This likely happened because non condensable gas got into unit and over heated the yoder loop dry rotting the plastic. When unit went into a total no cool the plastic retracted and cracked. If unit is charged back up the yoder loop will heat back up and further damage the liner. There are also some areas in the ff liner that are cracking. Please see photos. These are non repairable issues.
We serviced a
WTW8540BW1 Whirlpool
Model Washer
Near Westlake, OH 44145
Chad P.
Job Details: 05/15/2018
Found bearing bad. Also, basket locked in. Needs bearing and basket replaced. ; ordrng 1 W10435302 (bearing) and 1 W10549509 (basket),
We serviced a
WTW8200YW0 Whirlpool
Model Washer
Near Avon Lake, OH 44012
Brian B
Job Details: 05/15/2018
CC of grinding during spin. Ran a drain and spin. Bearings have failed. Replaced shaft and bearings from t/s. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING)
We serviced a
FGID2466QF2A Frigidaire
Model Dishwasher
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 05/15/2018
Customer complaint dishes are coming out chalky, four cup test passed, filter is clear, advised customer before a cycle to turn hot water on in sink until hot hot water comes out, customer is using finish tablets, unit is operating as designed
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44118
Corey L.
Job Details: 05/15/2018
ustomer complaint unit not completing cycle, found drain hose on the floor, installed drain loop to sink, ran diagnostics found f8e2 no fill long fill, cleared codes, op test good ;
We serviced a
WED9400SW2 Whirlpool
Model Dryer
Near Shaker Heights, OH 44120
Corey L.
Job Details: 05/15/2018
Customer complaint dryer now not heating at all, started high heat dry cycle, unit did not heat, found plug not fully inserted into the wall, plugged unit in all the way, cord is firmly in place, receptacle is not loose, op test good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECBL00
Near Aurora, OH 44202
Robert A.
Job Details: 05/15/2018
Installed frz door, op test ok; Job Cmpltd
We serviced a
WRF736SDAM10 Whirlpool
Model Refrigerator
Near Concord Township, OH 44077
Brian M
Job Details: 05/15/2018
Cc that unit leaks when getting water Found a cracked water Valve Needs water valve replaced ; ordrng 1 WPW10394076 (water valve)
We serviced a
MFI2266AES Maytag
Model Refrigerator
Near Willoughby, OH 44094
Brian M
Job Details: 05/15/2018
Cc that freezer not cooling Ff 30 Fr 20Found big ice build up on cap tube with abnormal frost pattern Needs sealed system Compressor and evap need replaced Customer does not want to repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/15/2018
Installed housing and fan, op test ok; Job Cmpltd,
We serviced a
ET1CHEXVQ01 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/15/2018
Cc that unit is not cooling .. customer moved dial from coldest to recommended that’s when it started to get warm Found frost pattern on top portion of evapFreezer at 35 ff at 58 Clipped the r10 connector Normal frost pattern showed Advised customer to watch temps over next few hours Freezer at 30 before leaving OP TEST OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/15/2018
Found frz door not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WDF530PAYB7 Whirlpool
Model Dishwasher
Near Cleveland, OH 44120
Corey L.
Job Details: 05/15/2018
Customer complaint unit not draining water still in tub, started drain pump, heard glass in pump, asked customer if a glass has broke, said yes, quoted to clean out, cleared glass from pump, op test good
We serviced a
AGR5330BAS3 Amana
Model Range
Near Cleveland, OH 44103
Corey L.
Job Details: 05/15/2018
Customer complaint of gas jell, unit ha bin red tagged by dominion for leak in the line to the appliance and advised customer to call a plumber or heating contractor to repair/replace line and recheck for leaks to be able to remove tag, no bent or busted lines on the unit, manifolds are installed properly, advised customer to contact a licensed plumber to check the line per dominions request;
We serviced a
WTW7500GC0 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Holly Butcher
Job Details: 05/15/2018
CC that there is white residue on dark clothing. No service pointers. Ran diag no error codes. Advised cust 1-2 tablespoons of he detergent. Advised cust to run a clean cycle. . Ran a calibration, Optest ok
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/15/2018
CC that the unit is not making ice. Found ice cubes holding the arm in an up position where it can not cycle correctly. Advised cust to take the bin out and make sure nothing is obstructing the arm. Cycled the icemaker. Optest ok. ;
We serviced a
MFI2570FEZ03 Maytag
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/15/2018
CC that the ice dispenser is not dispensing. Found the ice maker water valve is not shutting off. Will need a new water valve. Called SM to order part; ordrng 1 W11043013 (valve)
We serviced a
WTD720PADM2 WHIRILPOOL
Model DISHWASHER
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/15/2018
Tested water pressure with 4 cup test=ok. Advised customer on use of rinse aid. Dishwasher is operating properly.; Job Cmpltd
We serviced a
WMH53521HZ WHIRLPOOL
Model MICRO OVEN
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/15/2018
Replaced UI and display. Tested ok.; Job Cmpltd
We serviced a
MHWE250XL00 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/15/2018
Found water leaking into bottom cavity when unit run on clean setting. Water getting around bellow just above the front counter weight. Replaced bellow and ran clean washer. Still leaking. Removed bellow and cleaned front tub and reinstalled bellow changing the location of the clamp. Ran clean washer. No leaking observed. ; used 1 WPW10381562 (BELLOW)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/15/2018
CC of shaking when doing larger loads. Ran diag, no codes. Ran a rinse and spin with clothes. Motor overheated and smelled like burning Wingdings. Removed clothes and rotated basket. No friction on drive train. Will need new motor. Office to order.; ordrng 1 WPW10006487 (MOTOR)
We serviced a
JKP55SM1SS GE
Model Double Wall Oven
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/15/2018
CC that the bottom oven does not heat to temp. Set both ovens to 350* waited 30 minutes took temps 350*. Oven is working as designed.
We serviced a
KFGD500ESS01 KITCHENAID
Model RANGE
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 05/15/2018
Customer explained that gas company red tagged their kitchenaid range. The gas company did not leave the actual red tag behind that described where the leak was at. Home owner explained that the gas company said it was on the regulator. I checked the regulator, gas line, gas fittings, brass connectors. I could find no leak. Advised that if customer feels unsafe, to call gas company and make sure they leave an actual red tag.; Job Cmpltd
We serviced a
KDFE104DWH0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 05/15/2018
CC that machine does not wash and soap lays in bottom after cycle. Checked voltage to wash pump, 120v. Pump not running. Will need new sump assbly. Replaced from t/s. Ran test cycle. Op test ok. Left water mat under machine.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
MHW6000AW0 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 05/15/2018
Customer complaint that unit spits little yellow pellets from back of machine, little yellow pellet are gain fabric softener pellets that were falling from an open bag on the shelf above unit, ran diagnostics no error codes found, ran test cycle, unit completed test unit, unit is operating as designed ; Job Cmpltd
We serviced a
WRF540CWBW01 Whirlpool
Model Refrigerator
Near Conneaut, OH 44030
Gabriel P
Job Details: 05/15/2018
Cc that unit is warming up Found ff at 12 ff at 50Frost build up around cap tube and uneven frost pattern Compressor had less than 1 amp as well Needs sealed system Compressor and evapCustomer Does not want to repair
We serviced a
LSQ9110PW2 Whirlpool
Model Washer
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/15/2018
CC that the unit does not turn on. Started a normal cycle and it filled, agitates. Went to a spin, would spin. Tried it on a different spin cycle and would not spin. Checked the lid lock, good. ; ordrng 1 WP3955765 (timer 18539)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 05/15/2018
Customer complaint that unit is making a loud noise, ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, turned on drain pump, opened valves, no unusual noises heard, unit is sitting on top of wood planks and blocks, advised customer that unit should be set on a solid floor and planks /blocks should be removed, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/15/2018
Customer complaint that unit does not spin clothes out, ran diagnostics no error codes found, ran drain and spin cycle, unit spins, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 05/15/2018
Replaced door switches with harness. All tested ok. Unit heating ok.; Job Cmpltd
We serviced a
MBF2258XEW1 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/15/2018
Found unit not defrosting. Forced defrost. Unit is able to defrost. Replaced control and defrosted evap. Op test ok. ; used 1 WPW10503278 (CTRL BOARD)
We serviced a
WGD6600WL0 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/15/2018
Installed pulley. Op test ok. ; Job Cmpltd
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/15/2018
I/m not making ice. Unit cycles , but no voltage out to valve. Replaced Icemaker from t/s. Cycled, still no water. Ohmed out valve coil, open. Will need new water valve. Office to order. ; ordrng 1 WPW10420083 (VALVE INLET), used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/15/2018
Replaced pump and motor assembly. Tested unit. All tested ok.; Job Cmpltd
We serviced a
KDRP407HSS4 KITCHENAID
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 05/15/2018
Found oven control shaft broken off. Will need new control. ordrng 1 8186394 (cntrl-oven)
We serviced a
WRF535SWHV00 Whirlpool
Model Refrigerator
Near Conneaut, OH 44030
Brian M
Job Details: 05/15/2018
Cc that ice build up on top of freezer door Found traces of melted ice and ice build on near freezer door switch Door seal seems to be sealing no gaps Adjusted freezer door Advised on using as normal and if issue comes back to contact us back
We serviced a
NTW4516FW2 Amana
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 05/15/2018
Replaced the water valve. Optest ok
We serviced a
MER6772BAS Maytag
Model Range
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/15/2018
CC that the bake element caught fire. Found the bake element has food dropped on it to cause it to break. Will need a new bake element.
We serviced a
WRT106TFDB01 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Brian M
Job Details: 05/15/2018
Freezer at 67 ff at 69Installed timer defrost OP TEST No good Found ice build up on cap tube Tap system added half frost pattern showed Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor),
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Roaming Shores, OH 44084
Brian M
Job Details: 05/15/2018
Cc that unit washes clothes poorly Ran diagnostics no error Ran auto test no fault Ran manual test the 2 agitations speeds are the same no diff between low and high agitation Other than that unit is operating properly ; Job Cmpltd
We serviced a
WEG515S0FS0 Whirlpool
Model Range
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 05/15/2018
While installing new part, realized it’s not the correct spark module, I need the dsi board apparently also called spark module in the look up, ordering correct part, spark wires are good ordrng 1 W10898291 (module-spk)
We serviced a
MVWB835DW3 Whirlpool
Model Washer
Near Cleveland, OH 44106
Corey L.
Job Details: 05/15/2018
ustomer complaint area around machine is damp and not drying, hoses are secure, clamp to on hose at drain pump could have been closer to the pump, filled basket half way up with water in service mode then started drain pump, inspected hoses and fittings, no leaking observed, helped customer move unit onto bricks that installers told her to buy, left water det. mat and instructions ; Job Cmpltd,
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/14/2018
Replaced main control board. Tested ok.; Job Cmpltd
We serviced a
MGDC215EW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Chad P.
Job Details: 05/14/2018
Found coils open. Replaced. Op test ok. ; Job Cmpltd
We serviced a
MFI2569VEB MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/14/2018
Replaced filter head and tank assembly. Tested wAter dispenser. Op test ok.0; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/14/2018
Found magnet had came out of fresh food door seal, also left side FZ door seal has tear spot. Office to order two door seals.; ordrng 2 W10830274 (gasket-fip)s
We serviced a
GLEH1642FS4 Frigidaire
Model Washer
Near Thompson, OH 44086
Brian M
Job Details: 05/14/2018
Cc that cycles will not start Found timer getting power but no selection made will work Needs timer switch replaced ; ordrng 1 134803600 (timer),
We serviced a
11070802990 KENMORE
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/14/2018
, Loud noise coming from dryer. Removed drum. Replaced worn idler pulley from t/s and removed screw caught in front drum seal. Op test ok.; used 1 WP691366 (PULLEY DRIVE)
We serviced a
GDT580SMF4ES GE
Model Dishwasher
Near Concord Township, OH 44077
Brian M
Job Details: 05/14/2018
Installed gasket tub seal and rinse aid dispenser OP TEST OK ;