We serviced a
WSF26C3EXB WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details:
11/28/2017
The units water valve is leaking. Needs a new water valve ; ordrng 1 WPW10238100 (WATER VALVE
Near Perry Township, OH 44081
Jeff M
Job Details:
11/28/2017
JB655EK1ES GE RANGEThe unit has 240vac. The main control is getting power but nothing is displayed. The unit needs a new control ; ordrng 1 WB27X26760 (CONTROL )
We serviced a
WDF540PADW0 WHIRLPOOL
Model DISHWASHER
Near Geneva Township, OH 44041
Jeff M
Job Details:
11/28/2017
, Installed new part unit op tested good. But the start led light is not working needs a control; ordrng 1 W10804117 (CONTROL ),
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details:
11/28/2017
Replaced the main control and UI. Optest n/g. Disconnect the sensor unit worked. Will need a new sensor and harless. Call Greg to order Part; ordrng 1 WPW10705575 (sensor), schdld next appmnt for 12/1 FRI
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details:
11/28/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f0e5(off balance) error code, ran drain and spin cycle, unit, spins normally, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed ; Job Cmpltd
We serviced a
KUWA244PSS0 WHIRLPOOL
Model WINE COOLER
Near Concord Township, OH 44077
Corina B
Job Details:
11/28/2017
CC that the unit is not cooling. Unit is dead, lights are working. Checked the thermostat has 120v going to it. Will need a new thermostat. Called GS to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 12/5 TUE
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details:
11/28/2017
Cust has a plastic waterline, took pic. Advised them to replace with a copper or braided flex line. Replaced the LT hand door. The ice maker has a different connection. Will need a new ice maker. Called t/l Mark file # 7720650107 To get info on how to remove the UI on the side of the door. Take a flat blade screwdriver and put it at the bottom of the UI and it pops out, you will damage the UI when removing it. The UI and the ice maker connectors are not correct. T/l said I have the wrong door. The box has the right p/n. Call GS to order a new door and a UI. ; ordrng 1 W10889614 (UI) and 1 W11034290 (DOR-FIP LFT SS), schdld next appmnt for 1/8 MON
We serviced a
MHW8200FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details:
11/28/2017
Customer complaint of f5e3 error code, confirmed, unit needs new door lock; ordrng 1 WPW10443885 (door lock), schdld next appmnt for 12/5 TUE
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Columbia Township, OH 44028
Macaulay G.
Job Details:
11/27/2017
Only auto set temps work on oven controls. Board is getting proper voltage and outlet is properly grounded. Office to order electronic control.; ordrng 1 WP5701M576 (ELECTRONIC CONTROL), schdld next appmnt for 12/5 TUE 2-5,
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Columbia Township, OH 44028
Macaulay G.
Job Details:
11/27/2017
Only auto set temps work on oven controls. Board is getting proper voltage and outlet is properly grounded. Office to order electronic control.; ordrng 1 WP5701M576 (ELECTRONIC CONTROL), schdld next appmnt for 12/5 TUE 2-5,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8600AWS
Near Columbia Township, OH 44028
Macaulay G.
Job Details:
11/27/2017
Dishwasher was leaking from left bottom corner. Found that the door was not sitting properly on the hinge. Put door back on left hinge and tested. No leaks. Door latch is broken. Office to order door latch kit.; ordrng 1 WPW10130695 (latch kit),
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details:
11/27/2017
Installed new valve,op test good ; Job Cmpltd
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details:
11/27/2017
Customer complaint of loud noise, ran drain and spin, no unusual noises heard, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, found gear oil all over on and under gearcase, unit needs new gearcase, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH38X24475 (GEAR CASE), schdld next appmnt for 12/4 MON
We serviced a
WBSR3140G2WW GE
Model WASHER
Near Painesville Township, OH 44077
Jeff M
Job Details:
11/27/2017
The unit washed drain n spun unit op tested good could not copy the issue
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details:
11/27/2017
The hinge popped out unit op tested good ; Job Cmpltd
We serviced a
JGBP88DEM3BB GE
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details:
11/27/2017
The control is deformed certain buttons do not work needs a new control and overly; ordrng 1 WB27K10245 (control oven t011) and 1 WB27K10330 (overlay t011),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
11/27/2017
, Ice maker flap was frozen shut. Defrosted ice maker bin and tested. Tested ok. Advised customer to dump and rinse ice bin once a month.; Job Cmpltd,
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Jeff M
Job Details:
11/27/2017
The friction sleeve broke used ts unit op tested good ; used 1 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Brian B
Job Details:
11/27/2017
, Found I/m broken, wire hanging down and mold cracked. Replaced I/m from t/s. Ran diag to cycle Icemaker.. did not return to home position. Found broken wire at hinge. Removed door and soldered in new wire. Reassembled and tested. Cycled and filled . Optest ok.; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WED4815EW0 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Corina B
Job Details:
11/27/2017
CC that the unit is not drying the clothes on high heat. Checked the vent, air flow is no good. The vent does have a long run. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed the vent checked the cycle on high it cycled at 150* then turned off. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAFW
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
11/27/2017
Dish washer not draining. Found drain line was kinked. Used a zip tie to fasten hose with enough slack to keep it from kinking. Tested ok.; Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model PFCF1NFZBWW
Near Westlake, OH 44145
Macaulay G.
Job Details:
11/27/2017
Replaced both fresh food door gaskets and had to steam both to seal.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Amherst, OH 44001
Brian B
Job Details:
11/27/2017
Door would not unlock. Per tech sheet, Ohmed out door switch, lock switch and lock solenoid. All check good. Per tech sheet, replace control. Would also recommend replaced door lock as they are connected . Will give est. Cust will call cons assist to see if they will cover since machine is just out of warr.. do not order parts. Job Cmpltd,
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details:
11/27/2017
C that the unit is dead and the bottom wheels are falling off. Checked the main control, 120 v. Will need a new the lower wheels, UI and a main control. Called GS to order parts. ; ordrng 4 W10195416V (wheel)s and 1 W11035586 (CONTROL) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 12/4 MON
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH945AWW2
Near Kent, OH 44240
Robert A.
Job Details:
11/27/2017
Cc lights flashing, Started unit, lights flashing, inspected ribbon cable and c/b, reset connections, ran unit, good, lights staying on, canceled, ran diagnostic cycle, good, started normal cycle, good, op test GOOD
We serviced a
GE WASH/DRY STACK
Model GUD27ESSJ1WW
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/27/2017
Inspected unit, suspension good, talked w/cust, unit working correct, op test okSrn. 106556063; Job Cmpltd,
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/27/2017
Replaced the parts listed. Steamed the reservoir. No good. Checked the water valve, 1.5volts. Will need a new main control. Called GS to order the part. ; ordrng 1 WPW10317076 (cntrl-elec), schdld next appmnt for 12/4 MON
We serviced a
23A MAYTAG
Model RANGE
Near Brooklyn, OH 44144
Dan H
Job Details:
11/27/2017
Customer complaint that broiler is not working, found burner oriface clogged with debris, cleaned, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1030XTXS3
Near Westlake, OH 44145
Macaulay G.
Job Details:
11/27/2017
Water flow to spray arms was restricted. Removed several foreign objects and build up from general use. Advised customer to run a dishwasher cleaner through before using again. ; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MEDX500XL0
Near Westlake, OH 44145
Macaulay G.
Job Details:
11/27/2017
Idler pulley making squealing sound. Replaced idler pulley and lubricated roller bearings. Used idler pulley from truck stock.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
L8319W2 AMANA
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details:
11/27/2017
Installed new part unit op tested good
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Lorain, OH 44053
Brian B
Job Details:
11/27/2017
Replaced drum rollers from kit. Ran test cycle. Optest ok. ; Job Cmpltd,
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Pierpont, OH 44082
Jeff M
Job Details:
11/27/2017
The unit lit 4 time in a row unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near Brimfield Township, OH 44240
Robert A.
Job Details:
11/27/2017
Found disp door broken, replaced, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
RGB526DET1WW HOT POINT
Model RANGE
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/27/2017
I set the unit to 350 the unit went to 350 unit op tested good ;
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Jeff M
Job Details:
11/27/2017
The line in the freezer door is kinked possibly cracked allowing the dispencer to drip ; ordrng 1 W11163765 (WATER LINE )
We serviced a
FRIGIDAIRE STACK W/D
Model FEX831FS4
Near Aurora, OH 44202
Robert A.
Job Details:
11/27/2017
Found drain pump making noise, not draining, jusy vibrating, lines clear, needs pump and vent attached; ordrng 1 137221600 (PUMP104.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $230.00 CC Ref # 910675600, schdld next appmnt for 12/4 MON !
We serviced a
FEX831FS4 FRIGIDAIRE
Model STACKED WASHER/DRYER
Near Cleveland, OH 44118
Dan H
Job Details:
11/27/2017
Customer complaint unit not working, started normal cycle water never filled, inlet valve not getting power, tested pressure switch, pressure switch working, needs new timer; ordrng 1 134883600 (timer), schdld next appmnt for 12/4 MON
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details:
11/27/2017
Forgot to take the lights out of the old ice box and put in the new ice box. Used the old ice box. Tabs were not broken on the ice box just the adapter. Will not need to reorder parts. ; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSP00
Near Avon, OH 44011
Brian B
Job Details:
11/27/2017
Pulled unit. Found open control panel fuse. Replaced from t/s. Tested unit. Fan and air flow are good. Heated to 350.. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS04
Near Avon, OH 44011
Brian B
Job Details:
11/27/2017
Used oven dolly to remove wall oven. Replaced control board. Applied foam to keep sheet metal from vibrating around blower. Reinstalled oven. Tested at 350.. Optest ok..; Job Cmpltd,
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Aurora, OH 44202
Robert A.
Job Details:
11/27/2017
Ran unit, unit heating, found venting clogged, needs venting cleaned, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Auburn Township, OH 44023
Robert A.
Job Details:
11/27/2017
Basket spins free, ran diagnostics, 7-6 motor fault, ohmed harness, good, cap good, motor has open winding, needs motor; ordrng 1 W10832724 (MOTOR), schdld next appmnt for 12/4 MON !,
We serviced a
DU930PWPB0 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details:
11/27/2017
Installed new seals, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details:
11/27/2017
Customer complaint that unit is not drying clothes, started normal dry cycle, unit is heating, found lint screen clogged with lint(see pic), cleared lint screen, good airflow now, op test good ; Job Cmpltd
We serviced a
KUDS35FXSS3 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details:
11/27/2017
CC that the soap dispenser does not open and missing the cap to the rinse aid and is leaking from the door. Ran diag 6-4- Float Switch Open. Cust has well water advised them to use only 1 tablespoon of detergent. Will need a new soap dispenser for the rinse aid cap. Called GS to order part. Cust can install. ; ordrng 1 WPW10304408 (dispenser),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Berea, OH 44017
Macaulay G.
Job Details:
11/27/2017
Installed new water tube from inlet to filter. No leaks. Tests ok.; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details:
11/27/2017
The ice box adapter tab was broken. Sent pic of damage and of the box. Called GS to order parts. ; ordrng 1 W10847563 (box-ice) and 1 W10864519 (adapter), schdld next appmnt for 12/4 MON
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
11/27/2017
, Found left glide of rt drawer locking 1/2 way out, unable to get it to release, needs center glide asmNote unit is in an unconditioned area, talked w/cust about temps; ordrng 1 WPW10170987 (GLIDE), schdld next appmnt for 12/4 MON !,
We serviced a
MAYTAG COOK TOP
Model MET8665XS01
Near Novelty, OH 44072
Robert A.
Job Details:
11/27/2017
Installed upper oven hinges, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Strongsville, OH 44136
Macaulay G.
Job Details:
11/27/2017
Customer complaint was that it was leaking from door. Found no evidence of any leaks. Door did not shut properly. Frame was distorted from leveling feet being uneven. Adjusted legs, now door is ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details:
11/27/2017
Installed door closer, bushing, and door hinge. Door opens and closes properly now. Also stretched out right fresh food door seal to match left door.; Job Cmpltd,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details:
11/27/2017
Insalled new ice maker, op test good ; Job Cmpltd
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details:
11/27/2017
Called t/l Rick file #7720579419 if motor checks good will need to replaced the hall sensor. Checked the motor 3ohms from the r/w/b wires. Will need a new motor. The hall sensor is built into the motor. Called GS to order part. ; ordrng 1 WP34001437 (motor - dr), schdld next appmnt for 11/29 WED
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Chad P.
Job Details:
11/26/2017
Found water turned off. Turned water on. Op test ok. ; Job Cmpltd,
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details:
11/26/2017
Cc that unit at random gets very wet in ff section. No water at this time. Seals and fans check good. Unit is defrosting. I.m. Not hooked up. Air tower checks good. Possible drain line blocked. Steamed out. Drain line clear. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
11/26/2017
Ran a diagnostic cycle, new drain pump is definitely loud, checked housing for debris, removed a shard of glass from drain pump housing, ran drain pump again, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details:
11/26/2017
RC defrost issue, thermistors and fan need replaced, ordering; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire),
We serviced a
WTW5530SQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details:
11/24/2017
Customer complaint that unit is not spinning, confirmed, found drive tube worn and gear oil on transmission case, found agitator dogs worn out also, and wash temperature knob broken, unit needs new drive tube, clutch, transmission, knob and agitator dogs; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube) and 1 WP8565944 (knob), schdld next appmnt for 11/29 WED
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details:
11/24/2017
Installed new agitator, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Windham, OH 44288
Tim G.
Job Details:
11/24/2017
Complaint that the unit is not heating. Checked and found no power at the terminal block. Checked breaker and reset. Found 240vac present at the terminal block. Ran unit on a high heat and found to only run for a few seconds. Tried without heat and found same result. Checked and found the motor faulty (start and run not releasing from each other).replaced motor and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details:
11/24/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
WDRR2500K4WW GE
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details:
11/24/2017
Customer complaint that agitator fell off, confirmed, agitator mounts are broken, unit needs new agitator; ordrng 1 WH43X25442 (agitator asm), schdld next appmnt for 12/1 FRI
We serviced a
WHIRLPOO MICRO OVEN
Model WMH31017FS0
Near Cleveland, OH 44126
Macaulay G.
Job Details:
11/24/2017
, Display saying door open when it is closed replaced door switches and wiring harness. Tests and heats ok. Used wire harness from truck stock.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44109
Brian B
Job Details:
11/24/2017
CC that machine will not go through cycle. Found drain hose laying on floor. Hooked drain hose onto laundy tub. Ran diag and cleared code. Leveled machine. Found fill hose leaking. Replaced hose washers. Fill hoses are corroded and need replaced. Advised customer. Ran calibration and auto test.. optest ok.; Job Cmpltd,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC42QTS00
Near Kent, OH 44240
Tim G.
Job Details:
11/24/2017
Installed new control board kit. Waited for unit to turn on, op test good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details:
11/24/2017
Temps are back to normal and ff evap is operating correctly. Found ice maker is not cycling. Water line and connections check good. I.m. Has power. Need i.m. Assy replaced. ; ordrng 1 W10908391 (I.M. ASSY)
We serviced a
KUDS30IXBL7 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details:
11/24/2017
Wheel broken off of adjuster, replaced adjusters from t/s, tested, op test ok.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Bedford, OH 44146
Corina B
Job Details:
11/24/2017
Replaced the timer. Optest ok. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, took pic; Job Cmpltd,
We serviced a
JCD2295KES JENNAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details:
11/24/2017
Wrong damper ordered. Found parts look up subs over to note and different damper. Need to reorder damper. ; ordrng 1 WP67006249 (DAMPER),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Paul H.
Job Details:
11/24/2017
, Issue of noise and movement in spin, not level, adjusted, and ran a manual spin, some vibration but normal based on flooring/basement beneath, op test ok.; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Bedford, OH 44146
Dan H
Job Details:
11/24/2017
CC that there is a rattle when the dryer is running. Found change on the front panel and on the floor of unit that was vibrating. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, took pic. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details:
11/24/2017
Installed new pantry door, op test good ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details:
11/24/2017
Replaced the front panel on the dw. Did not run at lowes. Optest ok; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details:
11/24/2017
Found door switch sticking. Replaced. Op test ok. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44135
Brian B
Job Details:
11/24/2017
Found bellows moldy and drain holes plugged up. Will need new bellows seal. Office to order part.; ordrng 1 W11106747 (BELLOWS), schdld next appmnt for 12/1 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44135
Brian B
Job Details:
11/24/2017
Found bellows moldy and drain holes plugged up. Will need new bellows seal. Office to order part.; ordrng 1 W11106747 (BELLOWS), schdld next appmnt for 12/1 FRI !,
We serviced a
WGD9400SU0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details:
11/24/2017
Installed control. Op test no good. Found ignitor now has 40vac. Found flame sensor shorted. Replaced. Op test ok. ; used 1 WP338906XXX (XXXSENSORXXXDONOTRESTOCK) from stock, Job Cmpltd
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
11/24/2017
WHIRLPOOL DISHWASHER No service required. Cust wants to contact wpl to see if they will cover the cost of repairs is needed before we service unit. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details:
11/24/2017
Verified pur date. CC that door pops opn during cycle. Per ser pointer W10914584B, checked door gasket, door screws, mounting, and cabinet. All check good. Upper rack putting pressure on door. Will need new tracks. Office to order parts. Machine still under warr. Cust needs after 2 if poss.; ordrng 1 W11048934 (TRACK LH) and 1 W11048936 (TRACK RH), schdld next appmnt for 12/1 FRI 2-5,
We serviced a
MHWE450WW01 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Chad P.
Job Details:
11/24/2017
Pressure switch and valve installed. Ran quick wash. Op test ok. ; Job Cmpltd
We serviced a
IKEA DISHWASHER
Model IUD9500WX4
Near Chardon, OH 44024
Tim G.
Job Details:
11/24/2017
Complaint that the unit is not cleaning the dishes. Checked the unit and found to fill and the motor to run. Found the motor not creating pressure. Unit needs new sump and motor asm. Left estimate with customer and they want to look into a new unit. ; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Tim G.
Job Details:
11/24/2017
Complaint that the mullion is not flipping into place. Checked and found the unit needing a leveling adjustment, corrected leveling, op test good. ; Job Cmplt
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
11/24/2017
Found check valve not seating correctly. Needs drain house replaced. Cust not home in the evenings. Must have a morning appt for install. ; ordrng 1 WPW10545278 (DRAIN HOSE W/ CHECK VALVE)
We serviced a
MFD2561HEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
11/24/2017
Found ff rh door gasket torn. Also, i.m. Will not shut off. Needs i.m. And gasket replaced. ; ordrng 1 D7824706Q (ice maker) and 1 WPW10435968 (GASKET),
We serviced a
WDRR2500K0WW GE
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details:
11/24/2017
Found when set to large suspension bottoms out and squeaks. Needs suspension rods replaced. ; ordrng 2 WH16X10057 (rod & spring asm, REAR)s and 2 WH16X543 (rod/spr yllw, FRONT)
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS35FXSS5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Jeff M
Job Details:
11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GHW9100LW1 WHIRLPOOL
Model WASHER
Near Kirtland Hills, OH 44060
Jeff M
Job Details:
11/24/2017
The water lines where backwards. Unit op tested good
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details:
11/24/2017
Removed shelving, vacuumed out glass, installed shelving and a new crisper draw, leveled unit to address door alignment, op test ok.; Job Cmpltd,
We serviced a
MDBH949AWW1 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details:
11/24/2017
CC that the unit is not washing dishes. Unit is dead found service pointer W10727550B found silver migration. Called t/l Mark file # 25453 S-code 25453for part only. Cust is calling AHS to make a claim
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details:
11/24/2017
CC that the fz fan is very loud. Removed the fz panel and found a block of ice by the fz fan. Checked the heater good. Steamed the ice out. Optest ok. ; Cllctd $215.95 CC Ref # 907134485, Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details:
11/24/2017
Customer complaint that basket fills with water when unit is off, no water in basket when tech arrived, water supply valves are on,no water found seeping passed valves, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details:
11/24/2017
Customer complaint that unit never worked, found drain hose laying on floor with hose extension, extension is clogged, corrected drain hose, unit drains, started normal wash cycle, unit filled and advanced to wash cycle, found hot and cold fill hoses reversed, corrected, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details:
11/24/2017
Installed new thermal fuse, op test good ; Job Cmpltd
We serviced a
KUDS30IVWH3 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details:
11/24/2017
The unit was not cleaning. I cleaned the sump unit op tested good
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details:
11/24/2017
Installed new part unit op tested failed. Tested for power theunit is gettin 120vac. I called WP TL talked wth jk. The water sensor is shorted I unplugged the sensor unit tested good. The unit needs a sensor and wiring harness ; ordrng 1 W10911101 (HARNESS ) and 1 WPW10705575 (SENSOR),
We serviced a
WDF760SADM0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details:
11/24/2017
Replaced sump and motor assembly, found lower spray arm cracked, need to replace, customer will install, no return visit needed; ordrng 1 W10837249 (arm-spray),
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
11/24/2017
Replaced UI and drain pump, tested, cancel works and unit is draining fine, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Streetsboro, OH 44241
Chad P.
Job Details:
11/24/2017
Wash motor failed. Has power. Replaced sump. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
