We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details:
11/22/2017
CC of noisy and vibrates when spins. Leveled machine. Ran spin cycle. Some vibration normal for this machine. Ran diag, over suds code, cleared code.. ran calibration and drain and spin. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Brian B
Job Details:
11/22/2017
Found pin hole leak in plastic waterline coming to machine. Advised customer previously that he must use cooper or braided flexline. Sent pics of floor and line behind unit. No leaks found on machine. Customer will call plumber to replace water line. Also recommend replacing saddle valve with inline valve.; Job Cmpltd,
We serviced a
FFGF0304LSJ FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44105
Dan H
Job Details:
11/22/2017
Customer complaint of gas leak and cooktop burner not lighting, and carbon monoxide detector goes off when oven is in use, oven door seals, customer had oven mat blocking vents, removed, started bake for 350 degrees, waited 25 minutes preheat time, co2 detector did not go off, burner caps were not in correct position, corrected burner heads are covered with grease, burner heads need cleaned , no gas leak found, unit is operating as designed ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Jeff M
Job Details:
11/22/2017
The unit had some water in the dispenser I put the dispenser out explain to the customer how to dispenser works in most of the time water will always be inside the dispenser it’s how the machine dilutes the soap as it goes into the machine unit tested good; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby Hills, OH 44094
Jeff M
Job Details:
11/22/2017
Upon my arrival I found that the lock mechanism was missing but the wires were there it appears the lock was cut. The person who is there did not let me know the parts where delivered. I install the lock from truck stock unit tested good I have the control for return I’m using the lock that was delivered to refresh my truck stock.; Job Cmpltd,
We serviced a
WRF560SEYB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details:
11/22/2017
IM has failed, replaced from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
11/22/2017
, One suspension rod had popped out of place, checked balls, sockets, rods, and tub, customer was lucky, no damage to any components, reinstalled rod and ensured a secure fit, ran a high speed spin, op test ok.;
We serviced a
WRS571CIDM01 whirlpool
Model REFIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details:
11/22/2017
Replaced evaporator cover with customer provided part, looks good, free of blemishes
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details:
11/22/2017
Intermittent door interlock issue, t/s was used on 11/07 or so for customer Inkrott, failed to log in parts used, discussed with GS, ordering; ordrng 1 W10450407 (harns-wire),
We serviced a
GE REFRIGERATOR
Model PFS22MBSBWW
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/22/2017
Installed ff door gaskets and toe kick, op test ok; Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/22/2017
Installed control and valve, programmed, ran spin, op test ok; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details:
11/22/2017
Customer complaint that unit stooped mid cycle and now wont power on, confirmed, unable to run diagnostics, control is recieving 120vac, unit needs new control; ordrng 1 W11116592 (cntrl-elec), schdld next appmnt for 11/30 THU
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Maple Heights, OH 44137
Corina B
Job Details:
11/22/2017
CC that there is a noise when the dryer is running. Removed the blower housing and found a pen cap in the blower housing. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Optest ok. ; Job Cmpltd
We serviced a
KSF26C4XYB03 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details:
11/22/2017
CC that the im is not working. Removed the cover to the i/m. 120v to the im. Jumpered the im did not cycle. Will need a new i/m used from t/s. Optest ok. ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS4
Near Rocky River, OH 44116
Brian B
Job Details:
11/22/2017
, Replaced interlocks. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details:
11/22/2017
Found fill tube frozen, cleared, entered test 25, cycled IM, filled, op test ok.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details:
11/22/2017
, Installed plug with screws from terminal block kit, plugged in and ran a few cycles to check for heat, not heating, checked heat circuit, all components checked good except timer, also unit has a temp selector switch, no documentation on how to check, ordering both; ordrng 1 W11050715 (SWITCH-TEMP) and 1 WPW10185982 (timer)
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
11/22/2017
Wash motor is not engaging, checked for power to motor, board is sending 120, wash motor is bad, checked part number, not t/s, ordering; ordrng 1 WPW10671941 (pump&motor)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details:
11/22/2017
The unit is not making ice i put the unit in test mode I manually cycle the icemaker it does work infrared optic sensors tested good. It would not fill with water the water valve itself is receiving 120 V AC needs new water valves; ordrng 1 WPW10341329 (WATER VALVE )
We serviced a
WTW4800XQ0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Jeff M
Job Details:
11/22/2017
I found the lid lock not working estimate only unit seven years old; ordrng 1 W10404050 (lid lock),
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Garfield Heights, OH 44105
Chad P.
Job Details:
11/22/2017
Found both upper and lower interlocks broke. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details:
11/22/2017
customer complaint that unit is not spinning/draining, found a stick and a quarter lodged in drain pump, removed, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44135
Dan H
Job Details:
11/22/2017
Customer complaint that unit is not heating, confirmed, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found unit is not recieving proper power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details:
11/22/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details:
11/22/2017
Replaced the parts lised. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near North Olmsted, OH 44070
Macaulay G.
Job Details:
11/22/2017
Installed washer on door hinge to help with the magnet in the door seal keeping the air out. Used part from truck stock.; used 1 487576 ([Alt for WP487576]) from stock, Job Cmpltd,
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Corina B
Job Details:
11/22/2017
CC that the clothes are coming out wet and has a noise. Cust only wash 1 sweater or 2 at a time. Threw 6 bath towels on a normal load and a drain and spin. Running as designed. Advised cust to run move then 1 article of clothing. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Diamond, OH 44412
Robert A.
Job Details:
11/22/2017
Ran diagnostics, 7-1 sensor fault, unit will not go into spin, replaced shifter, ran recal, ng, found hub stripped, replaced, ran recal, good, ran spin, good, op test ok; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
NOMODELNUMBER JENN-AIR
Model RANGE
Near Solon, OH 44139
Corina B
Job Details:
11/22/2017
CC that the ui is not responding. Can not find a m/s tag. Cust had owners manual. Removed the ui found the ribbon cable is split apart. Will need a new UI. Called GS to order part. ; ordrng 1 W10314417 (panl-cntrl), schdld next appmnt for 12/1 FRI
We serviced a
AGR6603SFW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44106
Dan H
Job Details:
11/22/2017
Customer complaint that oven is not working, outlet has an open ground, started bake for 350 degrees, bake burner did not light, broil is not lighting, found gas safety valve soleniod open, unit needs new gas valve, advised customer that they need an electrician to correct power supply ; ordrng 1 WPW10602001 (valve-gas), schdld next appmnt for 11/29 WED
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details:
11/22/2017
CC that the door states the the door is open when its closed. Replaced the doors switches from s/t. Optest ok. ; used 1 W10269458XXX (SWITCH), and 1 W10727360XXX (SWITCH) from stock, Job Cmpltd,
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44115
Dan H
Job Details:
11/22/2017
Customer complaint that unit does not heat properly, unit showing open/close door error, unit needs new switches and cams, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Brian B
Job Details:
11/22/2017
Replaced fan and harness assembly. Installed thermister per tech sheet. Optest ok.; Job Cmpltd,
We serviced a
KENMORE COOK TOP
Model 79044279000
Near Brook Park, OH 44142
Macaulay G.
Job Details:
11/22/2017
Replaced main control board. Tested unit. Works properly.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD3100DW1
Near Brecksville, OH 44141
Macaulay G.
Job Details:
11/22/2017
Checked air flow out side from dryer, feels very restricted. Advised customer that any venting over 8ft is not recommended and that it needs cleaned at least 3 times per year. Removed all lint from inside of dryer and blower wheel. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Cleveland, OH 44113
Gail V.
Job Details:
11/22/2017
Replaced door lock. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, OH 44202
Robert A.
Job Details:
11/22/2017
Replaced rt ff seal, steamed into shape, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Auburn Township, OH 44023
Robert A.
Job Details:
11/22/2017
Installed control, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details:
11/22/2017
Ran diagnostics, unit set ib c, changed to f, now has correct temps, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Hiram, OH 44234
Robert A.
Job Details:
11/21/2017
Found drain pump making noise, not draining, ran diognastics, slow drain, replaced pump, ran recal, op test okPlease bill out; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSS42MBX01
Near Aurora, OH 44202
Robert A.
Job Details:
11/21/2017
Checked connections, good, valve receiving water, steamed out i/m supply, cycled i/m, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18NNJS6
Near Solon, OH 44139
Robert A.
Job Details:
11/21/2017
Installed pump asm, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Streetsboro, OH 44241
Tim G.
Job Details:
11/21/2017
Complaint that the unit doesn’t heat. Applied power and ran a test cycle and found in the heater interval 7amps showing the heater is working. Reset unit, op test good. Found the rinse aid dispenser empty. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Tim G.
Job Details:
11/21/2017
Complaint that the door open light indicator and alarm sounds intermittently and the ice dispenser doesn’t work. Checked unit and found the door liner on the left rf door is warped. Checked to see if the approved recommended plastic spacer will correct the issue and found that the spacer will not install correctly due to the door being overly warped. Unit needs door. ; ordrng 1 W10855083 (FF DOOR), schdld next appmnt for 12/1 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Tim G.
Job Details:
11/21/2017
Complaint that the unit will not spin. Customer had another tech out and they order a gearcase. Checked unit and found a basket speed sensor fault and tested the spin to find the basket not spinning but only the wash plate. Found the basket wobbling in the tub asm. Spoke to Gs unit will also need the hub asm, basket, and the impeller. The impeller is seized to the drive shaft and will have to broken free. ; ordrng 1 W10528947 (hub) and 1 W10752719 (basket) and 1 W10902814 (WASH PLATE) and 6 WP8533953 (screw)s, schdld next appmnt for 11/30 THU ! [**],
We serviced a
MSF22D4XAW00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44129
Corina B
Job Details:
11/21/2017
Replace the housing. Optest OK; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Jeff M
Job Details:
11/21/2017
The light was blown installed new part form ts unit op tested good ; used 1 S3810 ([Alt for 8009]) from stock, Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Euclid, OH 44123
Jeff M
Job Details:
11/21/2017
The unit was installed by Home Depot they installed the unit incorrectly they use the improper vent for dryer I explain to the customer to call them back out and have them install the dryer properly using semi rigid venting ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near MAYFIELD VILLAGE, OH 44143
Jeff M
Job Details:
11/21/2017
Customers loading the dishwasher too tightly she is using liquid soap I told her to switch to the pods and to also start using rinse aid unit tested good; Job Cmpltd,
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Jeff M
Job Details:
11/21/2017
Rick file #7720604129 Machine is jamming up again with ice I called Techline he recommended to replace the separator and the ice seal . He explained me that the separator could possibly occasionally hanging up allowing warm temperature to gets into the ice bucket. From what the customers explaining to me it sounds like more ice is dropping at a later time after the shoot closes I also want to order an ice bucket; ordrng 1 W11185686 (ICE BUCKET ) and 1 WPW10287601 (SEAL) and 1 WPW10353552 (SEPARATED),
We serviced a
GTWN2800D2WW GE
Model WASHER
Near South Euclid, OH 44121
Jeff M
Job Details:
11/21/2017
The gfi the unit is pluged in to was triped i ran a quick spin cycleunit op tested good. Called the cust explain to the customer that the unit should not be plugged into a GFI because things like this to happen customer is OK
We serviced a
SDG305DAWW MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found both belt and pulley worn out. Needs both replaced.
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found new door is deformed and will not fit the unit. Door unable to close. Found inner liner is seperating. Need to reorder door. ; ordrng 1 LW10436760 (dor-fip ss)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/21/2017
Found outlet needing repaired cust to het electricia.unit working at this time just a loose connection at outlet ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Duplicate ticket. ; Job Cmpltd,
We serviced a
MMV4206FZ3 MAYTAG
Model CONVECTION
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/21/2017
Replaced door switches op test ok; Job Cmpltd,
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found the filter tube incorrect and or altered. Needs filter inlet tube replaced. ; ordrng 1 WPW10350007 (LITER TUBE INLET),
We serviced a
MFI2670XEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44128
Corina B
Job Details:
11/21/2017
CC that the fz has frost inside, the ui staying light and the im is not dispensing ice. Founf the fz door seal is not sealing around the fz frame. The gasket has a tear. The rails were not lined up. Steamed the frost out of fz and light. Ui turned off when the light turned off and the ice started to dispenser. Will need a new gasket. Called GS to order part. ; ordrng 1 WPW10714545 (gasket-fip), schdld next appmnt for 11/30 THU
We serviced a
WDF330PAHW1 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
, Operations and noises check normal. No faults detected. ; Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details:
11/21/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Lorain, OH 44055
Paul H.
Job Details:
11/21/2017
Replaced panel and tested all pads/functions, op test ok.; Job Cmpltd,
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details:
11/21/2017
Not draining, removed debris from drain pump filter, ran a test cycle, op test ok.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
11/21/2017
Ran diagnostics, no errors, ran test 51, all functions passed, unable to reproduce sound, customer stated it happens in spin, ran a rinse and spin with towels, while running checked for pointers, only two, one for residue, doesn’t apply, one for adjusting feet, unit is not in a pan so shouldn’t be the issue, still unable to reproduce sound. Op test ok.; Job Cmpltd,
We serviced a
EIFLS60LT1 ELECTROLUX
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details:
11/21/2017
Replaced control and pressure switch, ran test cycle, op test ok.; Job Cmpltd
We serviced a
WMH53521HZ0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/21/2017
Replaced surface light bulb that cust had op test ok. ; Job Cmpltd
We serviced a
MHWE450WW01 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details:
11/21/2017
Customer complaint of loud noise, confirmed bearings are worn out, unit needs new basket, front tub, and rear tub, ran entitlement, basket is covered under 10 year extended warranty, customer does not want repair
We serviced a
DFHS2313MFCA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details:
11/21/2017
Customer complaint that unit is not making ice, found ice maker gears stripped and not connecting, unit needs new ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 11/29 WED
We serviced a
WFC7500VW WHIRLPOOL
Model WASHER
Near Perry, OH 44081
Benjamin B.
Job Details:
11/21/2017
Getting error a09 no water or pressure sensor fault. Found cold water off turned on op test ok; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Jefferson Township, OH 44047
Benjamin B.
Job Details:
11/21/2017
Replaced control ran unit on bulky cycle op test ok; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details:
11/21/2017
CC that the unit is leaking. Removed the unit found the drain hose was over tighten, which was causing the unit to leak. Unplugged unit and turned water off until unit can be repaired. Called GS to order part. ; ordrng 1 3385556 (hose-drain) and 1 W10548435 (clamp) and 1 WPW10545278 (hose-drain), schdld next appmnt for 11/29 WED
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Corina B
Job Details:
11/21/2017
CC that its not spinning. Ran diag F8E1 – NO FILL, LONG FILL. Cleared code. Unit is at Aarons, filled washer with water on a normal cycles then a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details:
11/21/2017
Customer complaint that unit is not starting, confirmed, found power cord burned, terminal block is good, customer needs to install new power cord, lowes installers did not install strain relief on power cord; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found rh door hinge missing. Cannot mount door with out it. Need to order. ; ordrng 1 W10771381 (HINGE, RH)
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found bottom support our new glass door is incorrect also the three adhesive pads to attach the glasses are missing. Need to reorder door glass. ; ordrng 1 WPW10535776 (DOOR, GLASS. )
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
11/21/2017
Ran diagnostics 8-1 no water entering unit, found drain hose on floor, corrected, ran recal cycle, found cold water shut off, corrected, op test ok; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Dorset, OH 44032
Benjamin B.
Job Details:
11/21/2017
Found start button off console repaired op test ok; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBS278SSS04
Near South Russell, OH 44022
Robert A.
Job Details:
11/21/2017
Installed clock, panel and ribbon cable, prograhmed control, ran diagnostics, good, set bake, unit pre heated, good, op test ok; Job Cmpltd,
We serviced a
KFGG500ESS0 KITCHENAID
Model RANGE
Near Roaming Shores, OH 44084
Benjamin B.
Job Details:
11/21/2017
Called cust left message ordeing control and probe; ordrng 1 W10833885 (sensor) and 1 WPW10643264 (cntrl-elec), schdld next appmnt for 11/28 TUE
We serviced a
KSC23C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details:
11/21/2017
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chesterland, OH 44026
Robert A.
Job Details:
11/21/2017
Ran diagnostics, 6-2 comm error, replaced control and panel, ran test 51,good, ran test 52, good, op test ok; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details:
11/21/2017
CC that the spin light is flashing. Held the start button in until it cleared. Advised cust if it happens again to hold the start button in until it clears the light. Ran 8 pairs of jeans on a normal load and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details:
11/21/2017
Installed new water valve, op test good ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details:
11/21/2017
Customer complaint of temperature issues, fresh food section temperature at 41 degrees, freezer section temperature at 12 degrees, unit is in defrost, customers thermometer is out of range, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Tim G.
Job Details:
11/21/2017
Complaint that the unit will not spin. Customer had another tech out and they order a gearcase. Checked unit and found a basket speed sensor fault and tested the spin to find the basket not spinning but only the wash plate. Found the basket wobbling in the tub asm. Spoke to Gs unit will also need the hub asm, basket, and the impeller. The impeller is seized to the drive shaft and will have to broken free. ; ordrng 1 W10528947 (hub) and 1 W10752719 (basket) and 1 W10902814 (WASH PLATE) and 6 WP8533953 (screw)s, schdld next appmnt for 11/30 THU ! [**],
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Aurora, OH 44202
Tim G.
Job Details:
11/21/2017
Complaint that the unit is not draining. Checked and confirmed complaint. Found the garbage disposal knockout still intact. Removed and tested. Op test good. Customer doesn’t have POP in home but is emailing a copy over. Checked the entitlement and found under warranty. ; Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV1174FZ0
Near Aurora, OH 44202
Tim G.
Job Details:
11/21/2017
Found the unit to display open close door. Found the switches faulty. Replaced all, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WRF560SEYM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/21/2017
Found evaporator fan pinched against cover. corrected. Op test ok. ; Job Cmpltd,
We serviced a
ART104TFDW00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44119
Chad P.
Job Details:
11/21/2017
Unit is leaking from the heat exchanger inside the cab. Oil is dripping from heat exchange and unit is instantly dumping charge. 134a can be smelled and seen spraying. Slight dent in that area. Techline: tj. likely caused by cabinet damage. To turn into partner team. Will document issue.
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
11/21/2017
Installed drain line extension. Op test ok. ; Job Cmpltd
We serviced a
MBL2258XES3 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
11/21/2017
Defrost drain clogged, cleared out, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
11/21/2017
Adjusted level of unit and installed washer on mullion guide, swinging properly, sealing good, op test ok.; Job Cmpltd,
We serviced a
KRSV22FVBL02 KITCHENAID
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
11/21/2017
Compressor not running when I arrived, wiggled start device and unit fired up, saw an arc, needs start device, replaced from t/s, began cooling, op test ok.; used 1 8201786 (STARTER) from stock
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details:
11/21/2017
Bleach dispenser overflowing, needs replaced, also suspension has more play than it should, ordering both; ordrng 1 W10440786 (suspension) and 1 WPW10554110 (dispener),
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Jeff M
Job Details:
11/21/2017
The unit is powered correctly main control is getting power I called Greg and explained on the situation that the dishwasher is doing he recommended to replace the controls one more time shut powerdown to everything install the parts; ordrng 1 W10866116 (CONTROL ) and 1 WPW10537418 (UI),
We serviced a
KRMF706ESS01 KITCHENAID
Model REFIGERATOR
Near Strongsville, OH 44149
Paul H.
Job Details:
11/21/2017
Put system in test four to drive three way valve to home position, evacuated system, replaced compressor and three way valve, pressure tested, solder joints good, no restrictions, pulled system to 30” vacuum for 15 minutes, held, charged with 6.0 oz of R-134A, pressure good, sealed system, op test ok.; Job Cmpltd
We serviced a
MVWC416FW0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Chad P.
Job Details:
11/21/2017
Found cover hitting pulley. Needs cover replaced. ; ordrng 1 WPW10551073 (COVER),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Westlake, OH 44145
Macaulay G.
Job Details:
11/21/2017
Rplaced door on refrigerator. Levelled as well. ; Job Cmpltd, saved tckt [SdLink
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details:
11/21/2017
Installed evap and filter dryer charged unit with 3.7 oz op test ok.; Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Shaker Heights, OH 44122
Corina B
Job Details:
11/21/2017
CC that the unit is dead. Checked outlet 120v. Removed m/w from wallchecked the power to the board 120v checked the inline fuse, open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44119
Dan H
Job Details:
11/21/2017
Customer complaint that unit is not heating, all components test good, home depot finally got us a power supply, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
