We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Brian M
Job Details: 05/26/2021
Replaced agitator OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, OH 44060
Joe O
Job Details: 05/26/2021
"Cc: not cooling properly, intermittently making iceFound temps at 55 in ff section, and 14 in freezer. Found ff evap completely frosted over. Found thermistor reading out of range. Needs ff evap fan motor; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.73433312
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/26/2021
"Customer complaint that oven is not heating and oven door seal is falling off, confirmed, found igniter weak, seal clips are ripped out, unit needs new igniter and door seal; ordrng 1 5304509706 (Igniter) and 1 316239700 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207DBL2
Near Kirtland, OH 44094
Joe O
Job Details: 05/26/2021
"Cc: f2e3 error, unit flashing on and offFound error code f2e3(shorted key). Found unit keeps beeping and clock turning on and off. Needs keypad and controlKeypad and control shows discontinued; ordrng 1 4451294 (Keypad(discontinued)) and 1 4448871 (Control(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cleveland, OH 44113
Jason N
Job Details: 05/26/2021
"Cc unit not drying dishes.Ran diagnostics, found codes 8-1 for slow drain, and 7-1 for no heat. Let run diagnostics cycle in entirety. Heater turned on. No codes at end. Unit may possibly need a control. Customer paying for service call only.; ordrng 1 W10866124 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44105
Jason N
Job Details: 05/26/2021
"Cc unit not cooling Customer states unit freezer is frozen up and ff section is not cooling. Found freezer door not closing fully, large gap around gasket. Evaporator fan not running, frozen up. Found loose screws on both door slides. Tightened screws on slides. Defrosted freezer, removed ice buildup around evap fan blades. Evaporator fan running. Good airflow to ff section. Advised customer to allow 24 hrs for both sections to return to desired temps. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, OH 44136
Dan H
Job Details: 05/26/2021
"Installed new manifold, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2021
Cc: not coolingFound temps at 55 in ff section and 20 in freezer. Found ff evap completely frosted over. Found thermistor out of range. Needs ff evap harness. Replaced harness. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2021
The dogs failed in the agitator the seal that goes in the That covers the dog assembly the seals broken; ordrng 1 80040 (Dogs) and 1 WPW10072840 (O-ring) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rocky River, OH 44116
Corina B
Job Details: 05/25/2021
Cc that they could not dispense water or ice. Verified and found inner left hand side door liner warped causing it not to press on switch correctly for them to be able to dispense water and ice. Ordering door.; ordrng 1 W11435353 (Left door)
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
Marie V
Job Details: 05/25/2021
"Cc that the unit still not spinning, it worked 3 times and started doing the same thing. Confirmed when arrived unit had water on the tub, ran a spin only. Unit only drained water out, could not get it to spin. Check for power coming in on motor. No V. Unit has spin light and lid lock turned on. But you can open the door. Tried to calm cle, it didnt worked. Waited a couple minutes and tried unit tried to spin but It failed no power going to motor. Unit will need control board. Cust will call back if he wants to continue with repair.; ordrng 1 WH49X25738 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 05/25/2021
"Replace all parts,all parts still not woking will need control call whirlpool and thats what they want me to replace ; ordrng 1 W11224256 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/25/2021
"Cc unit not spinning, spin light stuck onRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran drain and spin, with 4 large towels. Cycle completed without issues. Could not duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/25/2021
Orion board was replaced. Verified pressure on unit and was good. Put into a vacuum and recharged with 4.5oz of R134a. Waited for unit to cool and started to cool as should temperature was at after 45min.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, OH 44060
Dan H
Job Details: 05/25/2021
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/25/2021
New part was damaged whirlpool is replacing unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ravenna, OH 44266
Brian M
Job Details: 05/25/2021
Replaced door and bins OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Kent, OH 44240
Brian M
Job Details: 05/25/2021
Cc water not cold Found water to be cold Advised on settings to colder OP Test Ok
We serviced a
MAYTAG WASHER
Model MHWZ600TW
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2021
Cc unit wont drain Found drain filter clogged Removed debris
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/25/2021
Found fresh food section evaporator frozen show customer the service pointer and explain what they will need and gave them estimate they will not repair
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/25/2021
Replaced the main control. Brought the core back for return. Optest ok.
We serviced a
AMANA RANGE
Model ACR4303MFW
Near Cleveland, OH 44105
Corina B
Job Details: 05/25/2021
Not an amana. Has an extended warranty threw rentacenter
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB04
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2021
"Cc unit leaking and dispenser not working correctly found leak coming from ice maker Found paddle bracket to be broken Needs icemaker and bracket ; ordrng 1 WPW10190965 (icemaker) and 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Corina B
Job Details: 05/25/2021
CC that the left door is not closing. found the mullion rail not hitting the closure. Found a screw missing in the hinge. Replaced the missing screw. Door now hitting the closure. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB3
Near Avon, OH 44011
Gabriel P
Job Details: 05/25/2021
Did each and every step of seal system but when test for any leaks before putting it into a vacuum found a restriction on cap tube did everything senior tech bj ask me to do and is not repairable office review for refund ; O-emld tckt
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, OH 44094
Dan H
Job Details: 05/25/2021
"Tucked wire into wire mount in cabinet, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Aurora, OH 44202
Brian M
Job Details: 05/25/2021
Installed mag abs and transformer OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/25/2021
"Cc: not cleaning properly, not heatingFound error code f7e1(no heat). Ran diagnostics test cycle to reset control. Found cold water at start of cycle. Heater is functioning. Advised customer to run hot water at the sink prior to starting wash. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Chagrin Falls, OH 44022
Dan H
Job Details: 05/25/2021
"Customer complaint that unit floods dispenser and does not spin clothes properly, ran diagnostics no error codes found, unit spins, unit dispenses detergent, installed new dispenser, unable to duplicate the problem ,unit is operating as designed"
We serviced a
GE DISHWASHER
Model n/a
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Cc that the unit is not draining, confirmed, when arrived unit had water inside, tried to cancel to get it to drain , no good. Removed all water out from unit at the drain hose by the disposal. When removed all water out, uninstalled unit to remove drain pump, found food residue cleared all out and cancel to see if drain pump will work, it did. Put everything back together and tested unit , unit is draining good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ00
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Replaced door, tested unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, OH 44021
Dan H
Job Details: 05/25/2021
"Customer complaint that is not working, confirmed lights flash once then control clicks and then repeats, unit needs new control and user interface ; ordrng 1 WPW10733627 (Ui) and 1 W10906426 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Replaced door, tested unit op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Cc that the unit wasnt cooling properly, when arrived temps were good, cust ask me to look in to unit to make sure everything looks good because they just moved and she want me to diagnose. Fans are running good,no unusual noises. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB01
Near Parma, OH 44129
Marie V
Job Details: 05/25/2021
"Cc that when using the oven the glass broke.confirmed replaced glass door, op test ok."
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Brecksville, OH 44141
Corina B
Job Details: 05/25/2021
"CC that there is a humming noise and the door does not unlock. Found a pod in the dispenser. Checked the fill lines, clear. Found the hot water turned off. Checked the drain pump, clear. Reset the control. Working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Amherst, OH 44001
Gabriel P
Job Details: 05/25/2021
"Replace both tracks rails,opt test ok"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Chagrin Falls, OH 44023
Dan H
Job Details: 05/25/2021
"Customer complaint that unit is not heating, place glass of water in unit for 1 minute, unit did not heat, unit needs new magnetron; ordrng 1 W11346197 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Bedford, OH 44146
Dan H
Job Details: 05/25/2021
"Model/serial tag has been removed, unable to determine model number, found gear oil all over under unit, unit needs new transmission, unit is model where tool to remove transmission is no longer available , unit cannot be repaired"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, OH 44129
Marie V
Job Details: 05/25/2021
"Cc that no water is coming in and that the unit is not doing the lid lock and that it goes from sensing to wash by no water and go back to sensing. Started unit , does not add water, and valves does not sound like is getting power, agitator is moving very slow. Ran diag found error code of F7E5 shifter failure. When check under unit found that the harness wire was rubbing with clamp on drain pump and it broke the wire for shifter. Will need new harness because is too short, I put it back together so cust can use until we can come back to replace. ; ordrng 1 W11409746 (Lower harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF0
Near Cleveland, OH 44128
Dan H
Job Details: 05/25/2021
"Customer complaint that unit is freezing food in fresh food section, found air damper broken, unit needs new air damper, customer does not want repair ; ordrng 1 241853801 (Air damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/25/2021
"CC that there is moisture on the ui and door. Removed the vent good air flow. Checked the vent, blocked. Took picture. Optest ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/25/2021
CC that the ice maker is not dispensing the ice. Found the wires broken. Will need a new door. ; ordrng 1 LW10755680 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44102
Corina B
Job Details: 05/25/2021
CC that the ice maker fell down. Found the clip to the ice maker broke off. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 4317943 (ICEMAKER) from stock
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Amherst, OH 44001
Gabriel P
Job Details: 05/25/2021
"Found two socks jam inside blower housing,open unit and took then out,opt test ok"
We serviced a
MAYTAG WASHER
Model MAV2755AWW
Near Cleveland, OH 44121
Jason N
Job Details: 05/25/2021
"Cc unit shaking in spin.Confirmed unit is vibrating excessively in spin. Checked level. Pulled agitator, found basket sitting offset on hub. Called BJ, suggested hub and transmission replacement, too expensive to repair. Advised customer of suggestion. Customer not repairing."
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DBL6
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/25/2021
"Cc unit not powering on after self cleanChecked power in to control board, found thermal fuse open. Replaced using truck stock fuse. Unit powers on. Ran bake test on upper and lower ovens, upper oven not heating, no power to elements. Unit needs upper hi limit thermostat. ; ordrng 1 WP9759242 (Thermostat), used 1 WPW10545255 (FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mentor, OH 44060
Jeff M
Job Details: 05/25/2021
I was not able to duplicate the customers issue I did put it in diagnostics and I ran a calibration cycle unit tested good. Customer is using too much soap I coached her on the proper soap amounts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Jeff M
Job Details: 05/25/2021
Installed the new part op tested good. Ss panel
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jeff M
Job Details: 05/25/2021
The door switch failed needs replaced ; ordrng 1 WE04X28977 (Switch) and 1 S
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/25/2021
Installed bake element Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, OH 44077
Jeff M
Job Details: 05/25/2021
The fence housing is twisted I tried to bend it back in place it just will not go needs replaced; ordrng 1 WE14X20691 (Fan housing) and 1 S (S)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44120
Jason N
Job Details: 05/25/2021
"Cc unit oven not working Customer stated unit oven stopped working after first use. Ran bake test, igniter powered on and good ignition and flame. Canceled and tried several more times. Oven working at this time. Replaced control in case there was a control issue causing his complaint. Ran bake test, good ignition and preheat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Wickliffe, OH 44092
Joe O
Job Details: 05/25/2021
"Cc: electronic sound, leakingCustomer states unit makes a sound, sounds like power up and leaking between units(stated unsure if it is refrigerator or freezer for both issues). Found drain tube plugged. Cleared drain tube. Needs controlControl shows out of stock, office to reschedule; ordrng 1 W10812033 (contrl-box)"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Cleveland, OH 44108
Dan H
Job Details: 05/25/2021
"Installed new door, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Mentor, OH 44060
Dan H
Job Details: 05/25/2021
"Customer complaint that unit is not draining, confirmed, found drain pump clogged, cleared , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Eastlake, OH 44095
Joe O
Job Details: 05/25/2021
Cc: Ice maker not workingFound ice maker not connected. Connected ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Eastlake, OH 44095
Joe O
Job Details: 05/25/2021
"Cc: f6e2 error codeFound error codes f6e2(communication error) and f6e3(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Mentor, OH 44060
Joe O
Job Details: 05/25/2021
Cc: door swinging openAdjusted feet as much as possible. Customer has low cabinet space above unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/25/2021
Installed lid OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 05/25/2021
Called whirlpool they recommend replacing spray arms and manifold; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm) and 1 W10861745 (tube-feed) and 1 W10671899 (manifold)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Marie V
Job Details: 05/25/2021
"Took POP. Cc that the compressor got loud and stopped cooling, took temps 84* FF and 88* on freezer. All fans are running but compressor. Called Senior tech Brian, gave me a SP and had me verify windings on compressor, tested good. Ask me to order a compressor, parts are cover under 5 year extended warranty. Will need wise motion tech for return . ; ordrng 1 W11393142 (Compressor) and 1 W11109499 (Drier no dye)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Marie V
Job Details: 05/25/2021
"Replace control, tested unit, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDW03
Near Cleveland, OH 44106
Jason N
Job Details: 05/25/2021
"Cc unit freezer frozen up, refrigerator not coolingFound freezer build up with frozen condensation, evaporator fan not running, no airflow to ff section. Steamed freezer clear, evaporator fan running. Checked gaskets for proper seal. All checked good, most likely a door was left open. Good airflow to ff section, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Euclid, OH 44117
Jason N
Job Details: 05/25/2021
"Cc unit not draining all the way sometimes. Cust stated unit didnt drain all the way a few times, seems to be ok lately. Found unit sitting unlevel on a pallet. Leveled unit as much as possible being on a pallet on a uneven basement floor. Customer stated she needs the unit on the pallet due to the basement flooding. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FKSS
Near Wickliffe, OH 44092
Jason N
Job Details: 05/25/2021
Cc unit ice maker not filling with water.Customer stated water dispense is fine. Found ice maker fill tube frozen up due to water leaking past inlet valve. Cleared ice from fill tube. Installed inlet water valve using customer supplied part. Ran manual ice maker harvest test. Ice maker indexed properly and fill mold with water. Op test good.
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Kirtland, OH 44094
Joe O
Job Details: 05/25/2021
"Cc: not startingMotor just humming. Nothing stuck in motor or blower. motor seized. Needs motor.Customer does not want to repair at this time ; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT580SSF5SS
Near Chardon, OH 44024
Joe O
Job Details: 05/25/2021
"Cc: not heatingFound element at 17 ohms from control. Ran diagnostics, not heating. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X22276 (dishwasher main boar), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Jason N
Job Details: 05/25/2021
"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting. Found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replaced shifter actuator using truck stock. Reran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAB6
Near Painesville, OH 44077
Jeff M
Job Details: 05/25/2021
Installed the new part op tested good. Drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2021
"Cc: chemical taste/smellFound slight chemical smell in unit. Advised customer nothing in the appliance would give off an odor. Temps checked good. Found some food in plastic wrap, advised foods not properly sealed can give off an odor. Could not locate actual cause of smell. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rome, OH 44085
Jeff M
Job Details: 05/25/2021
Installed the new part op tested good. Water valve and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/25/2021
Customer states the unit was making a rattling sound she does not have the water hooked up in the icemaker was in the on position. I originally put the machine in a service test cycle the dampener assembly is very quiet and the fans are quiet most likely just the icemaker
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Euclid, OH 44123
Jason N
Job Details: 05/25/2021
"Cc unit hood light not working.Confirmed hood light not working, found bulb is open. Replaced bulb using customer supplied pre Id part. Light operation test good."
We serviced a
WHIRLPOOL WASHER
Model LA7800XMW0
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the unit is not agitating with heavy loads. Confirmed, unit will need gearcase and basket drive, unit has lots of oil leak underneath, parts are discontinued, it cant be fixed.; ordrng 1 359699 (Basket drive) and 1 358483 (Gearcase)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTDB
Near Painesville, OH 44077
Brian M
Job Details: 05/24/2021
"Cc unit sparking every time its plugged in or turned on Found unit to have a short in the interlock switches Needs fuse and switches ; ordrng 1 5304509459 (Switch) and 2 5304509460 (Switch)s and 1 5304509451 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WALL OVEN GAS
Model FEF336ECE
Near Willoughby, OH 44094
Jason N
Job Details: 05/24/2021
"Cc unit element sparked, now unit not heating properlyFound bake element physically popped. Unit needs bake element. ; ordrng 1 316075103 (Bake element)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Main control
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Dan H
Job Details: 05/24/2021
"Installed new motor, op test good customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Willoughby, OH 44094
Dan H
Job Details: 05/24/2021
"Customer complaint that unit is not spinning or washing clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin and heavy agitate , unit spins, when unit agitates the whole basket is moving, shifter is not moving, unit needs new shifter ; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Dan H
Job Details: 05/24/2021
"Installed new door, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2021
"Cc that the unit is loud and that it shakes and has some error codes. Ran diag found error code of F0E4 spin limited by water temperature. Theres a load of clothes on washer. Set unit to spin, normal noise. Check ohms on valves from tech sheet, from j16, pin 1-6 1.032 ohms, pin 1-7 1.014 ohms , pin 1-5 1.043 ohms and from 1-2 1.022 ohms. Valves are in range, replaced main control by tech sheet. ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
Replace gasket and rubber legs.opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
"customer complaints that every day about 3 to 4 one cube ice will fall,Found that lever was not press all the way and it jam ice when it was coming out"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Ice maker
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Clutch and slide
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 05/24/2021
"Cc: not heatingFound unit pulling 12.0 amps. Spoke with BJ, Unit still pulling over 3 amps. High side issue, BJ stated to replace all high side parts. Needs capacitor, transformer, and magnetron. BJ stated not to charge Labor and stated we have an auth for parts. Transformer and capacitor out of stock office to reschedule; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W10754299 (magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Windsor, OH 44099
Joe O
Job Details: 05/24/2021
Cc: door not opening completely.Found friction pads broke. Replaced friction pads. Op test ok; used 2 8268961 () from stock
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ3
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
"Found 120 voltage going to socket but when there is a bulb in there voltage drop to .15 need control Customer will not repair ; ordrng 1 W11034219 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Euclid, OH 44123
Jason N
Job Details: 05/24/2021
"Cc unit not turning on. Check power into unit. Found L1 to L2 reading 70v. L1 to N reading 50v. Checked breaker, turned off and back on. Power checks in good. Ran dryer op test, unit tumbling and heating. Started and stopped unit several times to ensure proper power in. Unit stopped working again, found same power issue. Breaker is not tripped. Advised customer to contact electrician to inspect breaker/outlet."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WOC54EC7AS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/24/2021
"Cc unit says feature not available Found internal error f1e0 Tech sheet says to replace main control ; ordrng 1 WPW10632435 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Corina B
Job Details: 05/24/2021
3-5 less then 1 ohm 4-5 open 3-4 open benched pressed the motor 4-5called t/l Joel. To have the Cust call customer relation due to having bad motors. Will need a new motor. Do not order until we hear from the customer ; ordrng 1 279787 (Motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Cleveland, OH 44111
Corina B
Job Details: 05/24/2021
"Cust showed pop, sent pic. CC that the unit is not working right, does not fill with water on a quick wash. Ran diag F0e3 Overload. Ran a calibration found the basket not leveled. Leveled the unit. Started a drain and spin. Showed Cust the owners manual. Advised cust to use 6-8 bath towels and 1-2 tablespoons of he detergent. The impeller cap is missing. Cust can install. Optest ok. ; ordrng 1 W11050804 (Cap)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFE540H0AS0
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the right front burner will stay on high all the time it will not cook properly it will burn things up. this moment unit is working as designed , burner is turning on and off on its own. Set on low on med and high; ordrng 1 WPW10434452 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Willoughby Hills, OH 44094
Dan H
Job Details: 05/24/2021
"Customer complaint that normal and wrinkle cycle are not working and of burning smell and timing if off, ran diagnostics found f2e1(stuck key) error code, user interface passed key test, started normal dry cycle, unit started and heated, started wrinkle control cycle, unit started and heated, no burning smell noticed, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 05/24/2021
"Cc unit had a part sitting in tub when delivered.Part in question was a suspension ball bushing. Inspected unit, found all suspension parts are intact. Customer has been using unit. The part was evidently a rogue extra part that made it into the unit. Unit is working as designed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the unit does not always start when you press start button. Tested UI, pass. Advice cust that if her fingers are wet or have moisture the UI will not read and it will not do anything, to make sure that they are dry and that if her hands are also cold it will happen again. Just to gently press on start button and wait the count down on dryer and it will start with no problem. Check vent outside it was clear. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, OH 44143
Jason N
Job Details: 05/24/2021
"Cc unit not draining all the way and leaking.Found unit float switch gummed up, will not move freely. Cleaned up float switch, good operation now. Ran wash then drain, unit draining slowly, will not drain completely, checked filters and drain port, all clear. Ordering drain pump. ; ordrng 1 WP6-917641 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/24/2021
"Cc unit leakingCustomer stated its leaking, so the previous repair was not successful or we didnt hook something up right. Found small amount of water under unit, rotor is dry, not leaking from tub seal. Previous bearing and tub seal replacement checks good. Leak is from another source. Ran auto test and then started a wash cycle, found leaking from tub ring. Unit needs tub ring. Customer not repairing at this time. ; ordrng 1 WPW10550152 (Tub ring)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Geneva, OH 44041
Jeff M
Job Details: 05/24/2021
The motor relay on the main controller sticking needs a new main control estimate only; ordrng 1 117492610 (Control) and 1 S