We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Willoughby Hills, OH 44094
Corina B
Job Details: 11/15/2022
Replaced the glass. Unit is in a garage. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Corina B
Job Details: 11/15/2022
CC that the ui is not working. Confirmed. Found the ui not responding and the ui panel is lifting. Will need a new panel and ui. Office to reschedule appointment ; ordrng 1 W11460909 (Console) and 1 W11460962 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Madison, OH 44057
Dan H
Job Details: 11/15/2022
"Customer complaint of rattling noise and not drying well, started normal dry cycle, unit is heating, found crack in blower wheel causing noise, unit needs new blower wheel, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Cleveland, OH 44102
Manny
Job Details: 11/15/2022
"Cc unit not draining properly and leaving black mark on clothing, verified and ran diagnostics and found code f01 for bad control follow instructions on tech sheet and still get f01 and the bearings are loud, unit will need main control, basket, rear and front tub parts, some of the parts are discontinued. ; ordrng 1 W10250806 (tub-outer) and 1 WPW10159904 (basket) and 1 W10250805 (Tub front (discontinued)) and 1 W10251767 (Control(discontinued)), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near South Amherst, OH 44001
Gabriel P
Job Details: 11/15/2022
Found evaporator frozen with ice ordering harness and fan also requesting 2 job count ; ordrng 1 W11581973 (Harness) and 1 W11559968 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Lorain, OH 44053
Angel
Job Details: 11/15/2022
"Cc that unit has burning smell and it was real bad when she opened the refrigerator doors. So I verified by the ice maker, in back of unit by compressor, control board and nothing so I took apart freezer section and took evaporator cover off and found that so e type of food came down through the circulating vent and fell by heater causing heater to burn it and causing the smell customer cleared out the food and wiped it off reinstalled everything back how it was. Opt test ok. Called safety and explained issue"
We serviced a
MAYTAG RANGE
Model MER6600FB3
Near Parma, OH 44134
David R
Job Details: 11/15/2022
"Replaced RR element and switch. RR element only turns on when you turn the FR element on at the same time. The power isnt going through until far burner is on as well, ordering FR switch and control. ; ordrng 1 W11536811 (Main control) and 1 WP3149400 (Right front)"
We serviced a
GE RANGE
Model JGBP80MEV4BC
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/15/2022
"CC that the unit is not heating. Confirmed. Checked the power at the igniter 120 volts. Will need an igniter. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Burton, OH 44021
Brian M
Job Details: 11/15/2022
Cc of no heat and noise Found vent clogged Disconnected vent unit heating properly Advised on vent cleaning And noise is normal drying operation noise
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, OH 44041
Joe O
Job Details: 11/15/2022
"Cc: not startingFound thermal fuse open, heating element shorted to ground. Needs element and thermal fuseCustomer does not want to repair at this time; used 1 279838 (ELEMENT), and 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 11/15/2022
"Installed new capacitor, motor, and harness, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/15/2022
"Found pulley making a grinding noise when stopping replace,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/15/2022
"Found fresh food section evaporator frozen found service pointer ordering parts S-Code to cover Labor only: S16360; ordrng 1 W11457241 (Kit) and 1 W10633627 (Thermistor), used 1 SHIPPING (shipping and handling)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/15/2022
"Found service pointer from issue customer having and S Code: S 27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor ordering part also in order to move unit out we have to take both doors and also there is a lip and customer going to remove a trim on top so we can lift unit requesting ; ordrng 1 W11333076 (Control) and 1 W11167902 (Evaporator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
David R
Job Details: 11/15/2022
"Cc unit bottom track bearings came off. Tried putting back together but will not. Ordering how track, left and right. Have to pull out to replace tracks. ; ordrng 1 W10822165 (Left track) and 1 W10822166 (Right track)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Ravenna, OH 44266
Brian M
Job Details: 11/15/2022
Installed permagum Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Jason N
Job Details: 11/15/2022
"Cc unit will randomly make a vibration noiseCustomer stated unit will randomly make a vibration noise for a few seconds, then stops. Unit has not made the noise for approximately a week now. Ran functionality tests, fans, compressor, and damper. No abnormal noise heard. Set unit back into cooling mode, observed unit for several a minutes, no abnormal noise heard. Unit is working as designed, unable to duplicate noise complaint at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Euclid, OH 44132
Corina B
Job Details: 11/15/2022
CC that the the ff is not cold enough. Confirmed. Ff 60 Fz 0-8. Found the freezer fan not running. Replaced the fan from t/s. Opt test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Solon, OH 44139
David R
Job Details: 11/15/2022
"Cc kids were hanging on door hand FZ and it broke. Found nothing broke, screw was super loose. Corrected handle and tightened all handles completely. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Cleveland, OH 44143
Jason N
Job Details: 11/15/2022
"Cc unit not cooling in the ff section Unit is cooling in the ff section, but no airflow. Ran test 47 for ff evaporator fan, fan did not turn on, no feedback to control. Checked voltage at connector, 12vdc and 5dvc present. Unit need evaporator fan replaced. ; ordrng 1 WR24X27948 (Fan boot) and 1 WR60X26866 (Ff evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Ravenna, OH 44266
Brian M
Job Details: 11/15/2022
Cc of noise Wa able to duplicate for about 5 seconds sounded like a vibration Removed rear cover and adjusted copper tubing Advised to watch
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDR
Near Broadview Heights, OH 44147
Marie V
Job Details: 11/15/2022
"Cc that it was using oven and it showed up an error message. Ran diag found error code 4D21 High Reverse Airflow Fan rotation, high RPM, verify top fan worked. Tested bottom oven set to 530* both fans are running . Unit will need top and bottom fan. Bj was able to find second fan.; ordrng 1 WP74008383 (Fan) and 1 WP74008437 (Bottom oven, discon), used 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Marie V
Job Details: 11/15/2022
Replaced door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/15/2022
"Arrived asked customer for the parts, she handed both boxes and stated that she doesnt think parts are new because both boxes were partially open and crushed up, open boxes and ice box fan is broken and evap fan connector is damaged, see pictures both boxes came damaged and parts inside damaged as well. Reordering parts; ordrng 1 W11407678 (Ice box fan) and 1 W11394920 (Evap fan)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Aurora, OH 44202
Brian M
Job Details: 11/15/2022
Cc of noise Ran diagnostics found noise to be bearing in condenser fan Needs fan ; ordrng 1 242018304 (Condenser Fan) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Reminderville, OH 44202
Brian M
Job Details: 11/15/2022
Installed control OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Manny
Job Details: 11/15/2022
"Wrong element was sent, ordering broiler element, part sent was the bake element ; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JUR24FLECX00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/15/2022
"Scratch on floor before moving unit out took picUsed rail to move fridge took pic Cc unit not cooling unit gets cold but not cold Found compressor pulling 0.45 amps can not access evap Pressure tested with 145 psi nitro waited 10 min no change called whirlpool they said we need to reach out to Jenn air about compressor parts Needs compressor replacement Sr#7735052484; ordrng 1 8201787 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 11/15/2022
"Cc unit will sometimes not start a cycle Ran diagnostics, found code f2e1 for stuck button. Ran multiple test cycles. Power unit on, started cycle, canceled then restarted. Unit started each time, heated and tumbled. Customer then stated the unit makes a buzzing noise when it doesnt start. Still unable to duplicate issue but sounds like a drive motor issue, will order drive motor. ; ordrng 1 279827 (Drive motor)"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Eastlake, OH 44095
Corina B
Job Details: 11/15/2022
"CC that the unit does not get hot. Confirmed. Found the thermal fuse open. Jumped the fuse, started heating. Cycled properly. Replaced the fuse from t/s. Opt test ok checked the outside vent, found a gap from the outside vent flap to the house. Advised cust to replace the vent flap. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44120
Marie V
Job Details: 11/15/2022
"Took POP. Cc that the unit was making a noise while washing. Ran diag, no error codes. Ran auto test, pass, cust head noises explain those are normal. Showed cust how much clothes to put on unit, also how much detergent, and adjusted drain hose, it was set too low. Water was siphoning. She said using a power wash, explain that uses a lot more water than normal if hose is too low water will go out the unit causing it to try to get more water. Unit is working properly at this point. Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB5
Near Cleveland, OH 44128
Manny
Job Details: 11/15/2022
"Cc unit not washing properly, verified and ran diagnostics cycle, found codes 8-1 for drain slow, 8-2 for drain electrical issue, 7-1 no heat, 1-1 for pilot relay stuck open, 9-1 diverter cant find position, and 1-2 for software issues. Customer will not proceed with the repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Shaker Heights, OH 44120
Marie V
Job Details: 11/15/2022
"Installed bullet piercing valve on unit, is on 19vacc, ran step 40. 3 way valve never changes. Compressor is running , condenser line is hot. Called BJ help me diag, unit will need 3 way valve, is not changing position. ; ordrng 1 W11575001 (3way valve)"
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CSA
Near Chagrin Falls, OH 44022
Manny
Job Details: 11/15/2022
"Replaced display board, ran bake on both cavities opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF1
Near Madison, OH 44057
Joe O
Job Details: 11/15/2022
"Cc: not cooling ff sectionCustomer had unit unplugged upon arrival. Found door ajar light sticking on. No location for door switches. Unit is cooling. Freezer door not shutting properly. No ms tag on unit. Customer had model and serial tag wrote down. Model number incorrect for unit."
We serviced a
GE DRYER
Model GFD85GSPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Madison, OH 44057
Joe O
Job Details: 11/15/2022
Installed control. Ran auto test. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Painesville, OH 44077
Joe O
Job Details: 11/15/2022
"Installed element. Tested, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QFS05
Near Novelty, OH 44072
Joe O
Job Details: 11/15/2022
"Cc: intermittently not coolingCustomer stated unit is very inconsistent is temps. Stated some times unit gets up to 40 degrees in the freezer. Found temps in ff section at 37 degrees, freezer at -4 degrees. Advised customer its going to be difficult to diagnose with unit functioning. Found unit is frosting through full evaporator. Unit pulling 1.8 amps at compressor. Could not duplicate issue. Advised customer if unit shuts down again to tap thermostat. If unit starts back up will need thermostat. Unit functioning as designed at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAT4
Near Beachwood, OH 44122
Joe O
Job Details: 11/15/2022
Installed rollers. Tested. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Dan H
Job Details: 11/15/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/15/2022
Cc: noise when fillingRan auto test and calibration. Found noise is water valve shutting. Advised customer this is normal noise. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details: 11/15/2022
"Installed new tub, unable to test unit is not hooked up"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW1
Near South Euclid, OH 44121
Joe O
Job Details: 11/15/2022
Installed water valve. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Corina B
Job Details: 11/15/2022
"CC that the unit is not turning on. Confirmed. Found the unit unplugged. Plugged the unit, started the unit. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/15/2022
Cc unit not advancing Found cam broken Replaced using truck stock OP Test Ok Also customer has a slow drain when unit drains water pours out the top into drain pan Needs plumber to fix that issue ; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9600LW0
Near Garfield Heights, OH 44125
Jason N
Job Details: 11/15/2022
"Could not install motor and coupler. Drain pump is seized to motor shaft, unable to remove. Will need to order drain pump to complete repair. ; ordrng 1 WP3363394 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Conneaut, OH 44030
Dan H
Job Details: 11/15/2022
"Installed new fill hose and sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVU17UC0JS0
Near Painesville, OH 44077
Jason N
Job Details: 11/15/2022
"Cc unit noisy operationCustomer stated the unit is very loud on high. Unit operation is as designed, verified unit is vented properly, advised we can try replacing fan to see if noise is reduced but no guarantee. ; ordrng 1 WPW10395033 (Fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Mentor, OH 44060
Corina B
Job Details: 11/15/2022
CC that the sound does not work. Confirmed. Sound is on high. Will need a new ui. ; ordrng 1 W11419056 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Angel
Job Details: 11/15/2022
"Cc that unit was freezing up and it was building up ice in the ff section evaporator and he thawed it out by unplugging unit and now the freezer is doing the same thing as well. Looked up Service Pointer #: W11092686 unit will need thermistors, main control board, fan with harness in the ff section and pan kit from service pointer.; ordrng 1 W11457241 (Pan kit) and 1 W10843055 (Control board) and 1 W11033168 (Fan and harness) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, OH 44011
Angel
Job Details: 11/15/2022
Cc that upper rack was missing. Verified and the rack thats missing is from the third level rack wrong rack was sent. Will need to order third level dish rack and all its components spoke with BJ asked me to take back rack that was ordered for return (box is smashed and opened). Ordered all parts office to reschedule some parts out of stock.; ordrng 1 W11127727 (Dishrack) and 1 Manifoldclip and 1 W11551395 (Track mount left) and 1 W11569162 (Track mount right) and 1 W11392620 (Handle) and 1 W11268681 (Handle) and 2 WP9741232 (Screw)s and 1 W11202101 (Cup guard) and 1 W11087823 (Tray) and 1 W11568642 (Manifold hanger) and 1 W10830523 (Manifold box) and 1 W11101860 (Cover) and 1 W10831864 (Tube) and 2 W11545286 (Nut)s
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, OH 44011
Angel
Job Details: 11/15/2022
"Cc that unit keeps getting a F1E5 error code when using the microwave meaning that unit is having problems with the inverter board. Tested with a mug of water and error popped up after a couple of seconds tried resetting unit but still had the same issue. Unit will need inverted board and magnetron replaced also ordered control board since its under warranty. ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325786 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44129
Gabriel P
Job Details: 11/15/2022
Found latch failure replace from truck stock opt test ok ; used 1 W10404050 (LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon, OH 44011
Angel
Job Details: 11/15/2022
Cc that when you press the start switch it starts but when you let go it stops. Confirmed i made sure all the wiring was good also tested door switch and was good took apart unit and made sure motor was good and it was switch is getting power just wont stay on ordering start switch and timer. ; ordrng 1 WPW10117655 (Switch) and 1 WPW10185981 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 11/15/2022
Ran a normal cycle no noise ran calibration and auto test pass no error code found working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44135
Angel
Job Details: 11/15/2022
Cc that washer was not going through cycles. Verified error codes and no codes tested the i let valve and the cold water is not coming in properly causing the washer to pause in the beginning and not continue through cycle so I replaced inlet valve from truck stock tested unit. Opt test ok.; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Marie V
Job Details: 11/15/2022
"Cc gasket coming off. Confirmed. Unit will need both seals, replaced one of them. Ordering the other seal.; ordrng 1 W10830046 (Gasket)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/15/2022
"Installed new door handle,op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2256KEQ3
Near Lakewood, OH 44107
Marie V
Job Details: 11/15/2022
Replaced gasket. Steamed out. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Elyria, OH 44035
Gabriel P
Job Details: 11/15/2022
Door wire snap ordering door ; ordrng 1 W11566705 (Door freezer) and 1 W10873791 (Icemaker) and 1 WPW10430639 (Bin)
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Novelty, OH 44072
Brian M
Job Details: 11/15/2022
"Cc unit not spinning Found belt snapped Needs belt ; ordrng 1 341241 (belt,drive) and 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL WASHER
Model Wtw7300xw1
Near Gates Mills, OH 44040
Joe O
Job Details: 11/15/2022
"Cc: not working on certain cycles, noiseEntered diagnostics, screen went blank, unit would not start diagnostics test cycle. Re entered diagnostics. Found no stored error codes. Ran sheets cycle, unit would not run. Bearings excessively loud in spin. Needs control and bearing kitCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 WPW10384465 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details: 11/15/2022
Cc ice not dispensing Found cube stuck in bin Fixed and advised
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Corina B
Job Details: 11/15/2022
"CC that the unit needs a control. Confirmed. Drain pump, turns on and stays on. Ran diag F3E1 PRESSURE SYSTEM FAULT, F1E2 MOTOR CONTROL FAULT, pressure hose, clear. When running the agitate and spin the cam spring is rubbing. Will need a control and cam. Customer does not want to repair ; ordrng 1 W11417466 (Control) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AER5630BAW0
Near Jefferson, OH 44047
Jason N
Job Details: 11/15/2022
"Cc unit oven to heating Checked all elements, all checked good for proper resistance. Checked power in to unit. Good at 244v L to L. Ran bake test to 300 degrees. Unit preheated and cycled. Ran bake to 400 degrees, unit again preheated and cycles. Could not duplicate a heating issue with unit at this time."
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Madison, OH 44057
Joe O
Job Details: 11/15/2022
"Cc: not coolingFound temps at 25 in freezer and 45 in ff section. Found evap completely frosted over. Ohmed out heater circuit from control. Heater bimetal, and thermistor all check good. Needs control and defrosted; ordrng 1 WR55X40445 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Angel
Job Details: 11/15/2022
"Cc that unit was making a loud sound. Turned on unit and confirmed the pulley was squealing took apart unit replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44105
Marie V
Job Details: 11/14/2022
"Replaced tub. Tested unit, no leaks. Op test ok"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Kirtland, OH 44094
Joe O
Job Details: 11/14/2022
"Cc: right oven not functioning, panel loose, Wi-Fi not functioningFound oven control loose. Found panel screws loose. Start button on right oven not functioning. Customer had to leave. Could not attempt Wi-Fi connection. Tightened control and panel. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 11/14/2022
"Replaced harness, control and drain pump. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Parma, OH 44134
Manny
Job Details: 11/14/2022
"Cc unit making noise and drum is loose, confirmed and looks like drum is off the rollers, took apart and back rollers are shredded, replaced rollers, pulley and belt opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Kirtland, OH 44094
Joe O
Job Details: 11/14/2022
Cc: not cycle signalFound no no signal sound. Needs ui; ordrng 1 W11419056 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/14/2022
"Replaced control, harness and latch. Op test okBrought core for return"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Eastlake, OH 44095
Joe O
Job Details: 11/14/2022
"Installed element. Ran test cycle. Found unit intermittently draining. Drain pump buzzing. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOTPOINT DISHWASHER
Model HDA3400G02CC
Near Geneva, OH 44041
Jason N
Job Details: 11/14/2022
"Installed impeller kit. Op test no good. Unit will need pump assembly replaced at this point. Advised customer of cost, customer declined repair.; saved tckt"
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/14/2022
"Installed new capacitor, shifter, encoder, and control, started normal wash cycle, unit filled and began washing, just like in the previous visit, op test good, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details: 11/14/2022
Found dispenser broken and ui and control lost communication and fuse burn and seal torn and latch bent ordering part needed ; ordrng 1 WPW10459139 (Panel) and 1 WPW10084142 (Control) and 1 W10258275 (Fuse) and 1 WP8580309 (Latch) and 1 WPW10224428 (Dispenser) and 1 W10542314 (Seal)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Angel
Job Details: 11/14/2022
Replaced tub also replaced heater with updated one from surplus. Opt test ok. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
David R
Job Details: 11/14/2022
"Cc unit making loud noises. Ran through diagnostics, sounds like a train in spin/agitate. Looked underneath unit, a little drip of grease/oil coming from gearcase. Will need gearcase assembly, belt, splutch, hub. Gave estimate to customer. Do not order parts. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KBL03
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/14/2022
"Cc unit not baking Found relay stuck closed Needs control and would recommend thermal fuse replacement ; ordrng 1 8302305 (electronic control) and 2 WP9759242 (thrmst-fix)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, OH 44113
Corina B
Job Details: 11/14/2022
"CC that the ice maker was making small ice cubes and stopped. Confirmed. Found the fill tube blocked with ice. Correct shut off. Replaced the valve and ice maker. Cycled ice maker, filled no leaks. Opt test"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 11/14/2022
Replaced the control and sensor. Heated the oven to 350*. Brought core back for return. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/14/2022
"Cc that bottom oven does not works. Confirmed. Found weak ignitor. Replaced from T/S. Preheated unit to 350*, pass . Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE FREEZER
Model 253.60502614
Near North Olmsted, OH 44070
David R
Job Details: 11/14/2022
"Cc unit ice build up. Found heater is good, has correct resistance. Power is correct. Thermostat not allowing unit to defrost. Ordering thermostat kit. ; ordrng 1 5303918634 (Thermostat kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 11/14/2022
"Arrived asked customer for the parts he handed me the icemaker and a pack open pack and only solenoid and coupler in the package, asked them for the motor and he said thats all the parts he has, told him that the parts were delivered last week, he said to give him a few so he can see if he can find it, he looked everywhere and no part, he said he only received that one package, he checked on the front and back porch as well as in the garage and no part, he had every body looking and no part, reordering motor ; ordrng 1 W11310391 (Dispenser motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Marie V
Job Details: 11/14/2022
Cc that the filter does not goes in. Confirmed. Replaced filter head. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRW01
Near North Olmsted, OH 44070
David R
Job Details: 11/14/2022
"Cc unit wont stop making ice. Find ice shutoff came off and not in correct position to tell icemaker when to turn off, took pics, corrected. Good. Op Test Ok."
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Eastlake, OH 44095
Jason N
Job Details: 11/14/2022
"Cc CO detector went off in home when using ovenCustomer stated the had the fire department to check why CO detector went off during baking. Fire dept, stated they did CO testing and determined it was the oven. Checked flames on all cooktop burners and in oven. All flames blue, proper combustion. All vents are clear. Did not see any combustion issues with unit. Customer did not have any documentation from CO tests. Could not duplicate issue with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fairview Park, OH 44126
Angel
Job Details: 11/14/2022
Replaced control board tested unit and light started functioning as should. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Eastlake, OH 44095
Jason N
Job Details: 11/14/2022
"Cc unit not spinning out and sometimes stops mid cycleRan diagnostic, found code f8e1 for low/no fill and f2e1 for stuck button. Ran auto test, almost no cold water coming in. Checked pressure at house connection, good psi. Unit needs inlet water valve. ; ordrng 1 W11210463 (Inlet valve)"
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Cleveland, OH 44104
Manny
Job Details: 11/14/2022
"Cc unit no working, she stated that they did a few small loads no everything was good, then she did a big load and the unit didnt ring out the clothes all the way, verified and unit runs properly ran speed wash and let unit fill and start to agitate, switch to drain and spin and unit drained and started spinning, noticed that the sink drain is really slow and water almost made it to the hose and that was with just a bit of water, checked underneath and everything looks good, noticed unit not level, leveled unit and ran test, asked customer how big was the last load they did, she said she was washing a few blankets, let her know I cant duplicate the issue but most likely since the unit was not leveled could have gone off balance while washing the blankets, let her know that the recommended load size is between 5 to 7 large towels, unit working as designed, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Westlake, OH 44145
David R
Job Details: 11/14/2022
Replaced sensor. Ran 350* bake. Tested temp. Good. Also would advised to give a couple mins after pre heat cycle before putting items in so oven cavity can be up to correct temp as well. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/14/2022
"Cc: not coolingCustomer stated unit stopped cooling on recommended setting and had to turn unit to max. Customer stated unit intermittently is not functioning on max cooling. Found temps in ff section at 32 degrees, freezer at 1 degree. Found tapping on thermostat housing unit started cooling. Thermostat shows out of stock office to reschedule ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/14/2022
Installed console. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/14/2022
"CC that there is a loud noise when agitating. Confirmed. Found the cam spring tight. Replaced the cam and belt. Started a cycle, no noise. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2771WEM1
Near Painesville, OH 44077
Brian M
Job Details: 11/14/2022
Cc unit not making ice Found icemaker not rotating just humming in place Needs ice maker Advised to order valve as well just in case ; ordrng 1 WPW10122559 (icemaker) and 1 SHIPPING (shipping and handling) and 1 WPW10270395 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Aurora, OH 44202
Brian M
Job Details: 11/14/2022
Cc of a leak Visually checked under unit no water leak Filled unit completely up to max and hand spun drum no leak Can not duplicate leak Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 11/14/2022
Spoke to whirlpool they recommended the replacement of defrost heater ; ordrng 1 W11567493 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/14/2022
CC that the start button is hard to push. Confirmed. Repeated the push button. Opt test ok