We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
Jason N
Job Details: 05/09/2022
"Cc unit not coolingCustomer stated unit has never cooled, even after last service. Found both sections at room temperature, compressor is running and hot. Installed watt meter in outlet, ran test 38 at 99%, let unit start cycling, unit only pulling 48.7 watts with compressor running after about a minutes. Unit has refrigerant leak, very little gas left in the system. Will need sealed system repair. Compressor not showing in stock at Marcone. Retrieved control for return. ; ordrng 1 W11393142 (Compressor) and 1 W11291123 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/09/2022
"Cc unit oven door vent peeling Confirmed vent coating is peeling from door vent trim. Quoted customer for replacement of trim piece. Customer declined repair, estimate only. ; ordrng 1 W11025120 (Trim vent)"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/09/2022
"Cc unit front burners take a long time to ignite. Tested all burners operations. Found no issues with burners igniting. Front dual flame burners will take a few more seconds to ignite due to their design. Flames look at good on all burners, good blue flames. No issues found with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXSS04
Near Independence, OH 44131
Jason N
Job Details: 05/09/2022
Cc unit leaking water from dispenserConfirmed water Is dripping from dispense tube at a fairly quick frequency. Checked water line connections. All seem to be sealing properly. Recommended replacing inlet valve.; ordrng 1 W10408179 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Geneva, OH 44041
Joe O
Job Details: 05/09/2022
"Found error codes f3e1(pressure system fault) f6e3(communication error) f8e3(over flow conditions) f5e2(door lock error). Ran quick wash to test pressure switch. Unit filled to normal level. Found excessive suds in unit. Found harness checks good between control and ui. Found drain hose too far into stand pipe. Advised customer of siphoning, and drain hose. Needs control and pressure switchCustomer does not want to repair at this time. ordrng 1 W11029840 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Mentor, OH 44060
Joe O
Job Details: 05/09/2022
"Cc: not cooling properlyFound temps in ff section at 49 degrees, freezer at 39 degrees. Found unit has ball of ice on cap tube. Needs compressor and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Mentor, OH 44060
Joe O
Job Details: 05/09/2022
"Cc: not coolingFound temps in both compartments at 61 degrees. Compressor not running. Condenser fan running. Tripping overload. Unplugged unit for 15 mins. Plugged unit back in. Found unit pulling .7 amps. Over working compressor. Needs compressor and evaporator Customer does not want to repair at this time; ordrng 1 W10233960 (compressor) and 1 12002041 (kit,evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Joe O
Job Details: 05/09/2022
"Found burner head that came was incorrect. Tested unit with burner cap alone, still bigger flame on one side. Re ordering burner head. ; ordrng 1 WPW10406797 (burnr-head)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Wickliffe, OH 44092
Joe O
Job Details: 05/09/2022
"Cc: residue on dark clothesFound no stored error codes. Ran auto test. Unit functioning as designed in diagnostics. Ran normal cycle. Found unit filling and agitator. Called whirlpool tech line spoke with Anthony. He stated if unit filling washing draining and spinning properly its going to come down to detergent usage, load size p, water temps and ensuring to run clean washer cycle frequently. Advised customer to run clean washer cycle, try different water temps, and if unit still leaving residue to contact whirlpool customer service. Unit functioning as designed. Op test okSr"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Joe O
Job Details: 05/09/2022
"Cc: leaking intermittently, not filling enoughAdvised customer on water levels. Found no stored error codes. Ran auto test and calibration. Found shut off leaking. Found no leaking from unit. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/09/2022
Installed igniter. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model GFE471LVS0
Near Elyria, OH 44035
Angel
Job Details: 05/09/2022
Replaced control and temp sensor tested unit by baking to 350* and worked as should. Took back core and extra parts for return. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Parma Heights, OH 44130
Marie V
Job Details: 05/09/2022
Cc that the unit is loud. Confirmed. Found blower broken. Replaced from surplus T/S. Tested unit. Op test ok.; used 1 Wp697772 (Blower wheel) from stock
We serviced a
MAYTAG DRYER
Model DE303
Near Madison, OH 44057
Dan H
Job Details: 05/09/2022
"Customer complaint that unit was too hot and maintained heat after cycle, confirmed, element is shorted and staying on after cycle, unit needs new element ; ordrng 1 WPY303404 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Conneaut, OH 44030
Dan H
Job Details: 05/09/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10980126W10890131 (Lokring), 1 W10980126 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/09/2022
"Found new door has scratches on it, and finish is not textured the same as the rest of the fridge, re ordering door. Advised customer up to 8 weeks. Office to reschedule; ordrng 1 LW10668875 (dor-fip)"
We serviced a
FRIGIDAIRE RANGE
Model FED355ABC
Near Ashtabula, OH 44004
Dan H
Job Details: 05/09/2022
"Customer complaint that oven will not shut off, confirmed, unit flashing f1 error code, unit needs new control; ordrng 1 318185447 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 05/09/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Garfield Heights, OH 44125
Marie V
Job Details: 05/09/2022
"Replaced gearcase, and slider. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDB755DW2
Near North Royalton, OH 44133
Marie V
Job Details: 05/09/2022
Replaced motor and handle. Tested unit. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near North Royalton, OH 44133
Marie V
Job Details: 05/09/2022
"Cc that the dispenser does not close. Confirmed. Replaced dispenser, tested unit, no leaks. Heater is updated. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZCW1
Near Strongsville, OH 44149
Marie V
Job Details: 05/09/2022
"Replaced wiring harness. Op test no good. Called Electrolux techline they said that unit will need new water valve. Ordering part , the money used for harness will be used for the new part, the valve. ; ordrng 1 242252702 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/09/2022
"Cc unit leaked water from back when water is turned onFound crack in cold side of inlet valve assembly. Replaced inlet valve using truck stock part. Ran auto test, no leaks, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairview Park, OH 44126
Manny
Job Details: 05/09/2022
"Cc unit works but is not washing and has a yellowish build up, found both spray arms completely clogged up and dispenser was completely packed with powder detergent, unit will need both spray arms and advise customer to run a clean cycle with white vinegar or afresh, to get rid of the buildup, customer will install spray arms no need for a return visit. Customer paid for parts and service, labor will be due if we return to install the part.; ordrng 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Highland Heights, OH 44143
Corina B
Job Details: 05/09/2022
Replaced the heater and pump. Started a cycle. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/09/2022
Cc unit still leaking Found line to be brittle and snapped when putting into place at first call did not realize this But removed line and cut back line to clean pieces Can not turn back on water due to copper line leaking inside wall Advised on water line replacement Hole in copper line may be due to moving unit in and out of cabinet (customer also has been moving unit to check leaks )May need smart Vale if unit still leaks
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Pepper Pike, OH 44124
Brian M
Job Details: 05/09/2022
Cc of leak Found water coming from soap dispenser Tightened screws OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1MTKXKT02
Near Grafton, OH 44044
Angel
Job Details: 05/09/2022
Cc that unit has water building up in ff section. Verified and found that the drain tube is clogged up causing water not to drain coming forward and leaking into the ff section and ice build up in the freezer section. Steamed out all ice cleared drain tube. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 05/09/2022
Cc that unit was not draining. Found cover to drain pump damaged probably from delivery and wire to pump as well. Will need harness ordering harness.; ordrng 1 W11590868 (Harness)
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 05/09/2022
"Cc unit not heating properly, found silicone mat inside the bottom rack blocking the airflow, removed mat and unit is heating properly, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Fairview Park, OH 44126
Manny
Job Details: 05/09/2022
"Cc grille not right and you can see the water line and wire, verify and grille not covering hinge on the left side and look cracked and is also missing the clips and screws. Ordering grille, clips and screws. Grille is out of stuck office to contact customer with next service appointment.; ordrng 2 WP2155013 (clip)s and 2 WP489128 (screw)s and 1 W11282556 (grille)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Olmsted Falls, OH 44138
Angel
Job Details: 05/09/2022
Cc that unit has a F0E4 when in a rinse. Ran diagnostics and found error code F0E4 spin limited by temperature checked all water connections to make sure there not reversed and they were good so i replaced the valve since it has a thermistor on it and it could be reading wrong. Tested unit in a rinse and spin and worked as should also ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB6
Near Brook Park, OH 44142
Angel
Job Details: 05/09/2022
Cc that unit is still leaking. Took unit out and ran it and could not detect any leaks coming from unit but the floor on bottom of dishwasher was all wet did see water king of coming from the wall and asked customer to see if theres anything behind there and there was a hot water tank and it was all rusted out and leaking through the top and there was water all over the floor running towards where the dishwasher is at explained to customer they will need a plumber. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL06
Near Westlake, OH 44145
Manny
Job Details: 05/09/2022
"Cc the unit still frozen and leaking into the FF, found drip pan full of ice and drain clogged up, steamed drip pan took 15 mins to clear ice and unclogged drain, checked on the back of the unit to make sure water is making in to the tray, found a piece of masking tape in the water same tape that comes in the harnesses. Steamed drain and its cleared, Opt test ok"
We serviced a
KENMORE DRYER
Model 11072332511
Near Strongsville, OH 44149
Marie V
Job Details: 05/09/2022
Cc that the unit is not heating. Confirmed. Found thermal fuse open. Verify air flow is good. Replaced from T/S. Tested unit. Op test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Columbia Station, OH 44028
Marie V
Job Details: 05/09/2022
"Cc that the filter is leaking and that its making all kings of noises. Replaced filter housing , tested unit. Pass. Also I was able to find one of the noises and it was the diffuser. When open and closes. Will need new diffuser.; ordrng 1 W11236851 (Diffuser)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 05/09/2022
Cc that unit was not draining. Asked customer if they had a new garbage disposal installed and said yes looked at drain connection and had the plug still on knocked it out tested unit. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV06
Near Avon, OH 44011
Angel
Job Details: 05/09/2022
Replaced control board tested unit started working as should. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 10651783410
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/09/2022
"Cc unit not dispensing iceRan ice dispense test, confirmed no dispense. Pulled auger motor and checked for voltage, good voltage at 119v, motor humming. Motor is seized up will need replaced. ; ordrng 1 W11202789 (Auger motor)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/09/2022
Replaced parts. Unit is cycling. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120KPS00
Near Bay Village, OH 44140
Manny
Job Details: 05/09/2022
"Replaced parts order, ran test unit is heating properly, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, OH 44012
Angel
Job Details: 05/09/2022
Replaced seal steamed gasket. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/09/2022
Cc unit door gasket needs replaced due to tearReplaced RH door gasket using customer supplied pre id part. Heated gasket to ensure good seal to cabinet. Op test good.
We serviced a
SAMSUNG DRYER
Model DVG45N5300WA3
Near Chardon, OH 44024
Jason N
Job Details: 05/09/2022
Installed igniter. Ran dryer op test on timed dry. Good ignition and flame. Op test good.
We serviced a
FRIGIDAIRE WASHER
Model FWT449GFS2
Near Geneva, OH 44041
Dan H
Job Details: 05/09/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking from a crack in the dispenser, unit needs new dispenser, part is no longer available ; ordrng 1 131270300 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Manny
Job Details: 05/09/2022
"Cc u it has water in the basket at the no of cycle, ran diagnostics no codes ran test cycle and unit finished with no issues and draining properly, found spin turned off on some of the cycles, turned spin on and ran cycle opt test ok, advise customer to check the spin whenever she starts a cycle to make sure its not off."
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Painesville, OH 44077
Joe O
Job Details: 05/09/2022
"Cc: leaking, door not closing properlyCustomer stated unit is leaking into pedestal. And have to use whole body to close door. Found door will not latch properly. Have to lift up on door to shut. Ran diagnostics test cycle. U it filling, washing, draining, and spinning. Could not find any signs of leak on unit. Found fill hose in bellow not seated correctly. Re seated hose. Unable to duplicate leak. Needs door hinge, base plate, caps, and inner doorCustomer does not want to repair at this time; ordrng 1 WPW10208415 (door hinge) and 4 WPW10208398 (cap)s and 1 W10839743 (bracket) and 1 W11316776 (Inner door)"
We serviced a
MAYTAG WASHER
Model A612
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/09/2022
"The one screw on the front panel was seized from bleach. Had to drill the screw out. Replaced the siphon break. Started a cycle twice, no leaks. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Parma, OH 44134
Corina B
Job Details: 05/09/2022
"CC that the ice maker is not working. Confirmed. Jumped ice maker, not cycling. Has 120 volts. Replaced the ice maker from t/s. Cycled. Opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/09/2022
Replaced the belt and fuses. Heater is cycling properly. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44105
Corina B
Job Details: 05/09/2022
"Cust showed pop, sent pic. CC that the unit is not making ice. Confirmed. Fz 10-18* Unit was in Celsius changed to Fahrenheit. Ran step 56 no errors. Step. 57 cycled. Step 45 water line is frozen. Steamed out the line. Advised cust to lower the top shelves for proper airflow. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Cleveland, OH 44144
Corina B
Job Details: 05/09/2022
"Replaced the cooktop. Turned the burners on, good. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
Corina B
Job Details: 05/09/2022
Replaced the ice maker. Cycled. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Parma, OH 44134
Corina B
Job Details: 05/09/2022
"CC that the unit is not making ice. Confirmed ice maker not cycling. Will need a new ice maker. Office to reschedule appointment. ; ordrng 1 W10583817 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44105
Corina B
Job Details: 05/09/2022
CC that there is water in the tub and does jot spin. Confirmed. Ran diag No error code. Found the valve leaking. Drain pump is working drained. Replaced the valve from t/s. Ran a calibration. Started a rinse and spin. Opt test ok; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Cleveland, OH 44103
Corina B
Job Details: 05/09/2022
"CC that the ff is not cooling. Confirmed. Ff 55to 47*. Found the evaporator with a lot of ice build up. Will need a new drain pan, harness, ui and control. Cust is calling whirlpool ; ordrng 1 W11457241 (Drain pan) and 1 W11033168 (Harness) and 1 W10843055 (Control) and 1 W11092503 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhv00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/09/2022
Installed filter head Ran test and cycled water OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEM00
Near Aurora, OH 44202
Brian M
Job Details: 05/09/2022
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS04
Near Aurora, OH 44202
Brian M
Job Details: 05/09/2022
"Cc unit not heating Found no power coming from appliance manager Will need appliance manager, inverter and mag ; ordrng 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 WPW10586836 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Aurora, OH 44202
Brian M
Job Details: 05/09/2022
Installed heater and thermostat kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model Cye22tshqss
Near Aurora, OH 44202
Brian M
Job Details: 05/09/2022
Installed freezer fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 05/09/2022
Cc unit keeps resetting Advised to connect to WiFi Connected to WiFi and unit automatically set up Advised to watch and hot update once that becomes available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Atwater, OH 44201
Brian M
Job Details: 05/09/2022
Installed led OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/09/2022
Installed sump assemblyRan test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/09/2022
Installed evap fan kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details: 05/09/2022
"Replaced main board and UI, Op test no good. Called tech line was told to verify Harness line filter , cavery thermostat. Called BJ help me with the diagnose . Unit will need interlocks. ; ordrng 1 W11449277 (Harness switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model WDF330PAHW1
Near Brook Park, OH 44142
Manny
Job Details: 05/06/2022
Replaced both spray arms ran cycle opt test ok. advice customer to run a clean cycle with afresh or white vinegar to clean the unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Manny
Job Details: 05/06/2022
"Motor came broken on drain port, reordering motor. See pics; ordrng 1 W11416362 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44103
Corina B
Job Details: 05/06/2022
"CC that the unit is not agitating. Confirmed. Checked between the basket and tub, good? Replaced the shifter from t/s. Opt test n/g. Found the gearcase seized. Will need a new gearcase. Cust does not want to repair ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Lakewood, OH 44107
Corina B
Job Details: 05/06/2022
"Installed the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Painesville, OH 44077
Dan H
Job Details: 05/06/2022
"Customer complaint of vibrating noise, started bake for 350 degrees, convection fan is vibrating, unit needs new fan motor, blade, and cover ; ordrng 1 W10860984 (Fan motor) and 1 W11234761 (Cover)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Corina B
Job Details: 05/06/2022
CC that the ui does not work. Confirmed. Ran diag f6e0 lost communication about 12xs. Called t/l to replace the harness. Will need the harness and ui. ; ordrng 1 W11339755 (Control) and 1 W10887379 (Harness) and 1 W10906020 (Bezel)
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/06/2022
Cc no spark Installed spark module no good Needs control Not getting power to spark module from Control ; ordrng 1 W11050556 (cntrl-elec)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/06/2022
Cc of leak Could not verify leak no visible evidence of leak Reseated all water line connections Doubled check drain tube Could not duplicate at this time
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB3
Near Lyndhurst, OH 44124
Brian M
Job Details: 05/06/2022
"Cc unit not powering on Found power going to control and then reset breaker several times then unit kicked on Needs control and would recommend replacement of ui ; ordrng 1 W10595568 (cntrl-elec) and 1 W10811164 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near University Heights, OH 44118
Brian M
Job Details: 05/06/2022
"Cc unit shaking and bouncing Found unit to be needing leveled Leveled unit and quoted rods for future If needed ; ordrng 2 WH16X26911 (rod & spring asm lef)s and 2 WH16X26910 (rod & spring asm rig)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 05/06/2022
"Customer complaint of shaking, shaking observed is normal, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Lakewood, OH 44107
Corina B
Job Details: 05/06/2022
"CC that the unit does not get hot. Confirmed. Found the heater open. Will need a new heater assembly. ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/06/2022
"Mark on fridge looks to not be caused by repair person. Upon viewing previous images mark is on door prior to repair I did find creases in floor, spoke to tech he stated that the customer supplied floor covering and a moving blanket and so he used it and it still made marks Customer said he should of known .. Took pic of floor hard to see with angle took pic of paper floor covering that was supplied ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Westlake, OH 44145
Corina B
Job Details: 05/06/2022
"Cust showed pop, sent pic. CC that the back left burner does not fit. Does not have the head and cap. Will need a cap and burner head. Cust can install part; ordrng 1 W11443577 (Burner cap)"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ00
Near Walton Hills, OH 44146
Brian M
Job Details: 05/06/2022
Cc of noise Found noise coming from icemaker Customer does not have water hooked up advised just to remove it removed icemaker for customer OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Corina B
Job Details: 05/06/2022
Entitlement is good. CC that the upper glide is broken. Confirmed. Replaced the rail. Opt test ok
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Strongsville, OH 44149
Manny
Job Details: 05/06/2022
"Cc unit wont fill with hot water, verified and not hot water in the unit, knob is broken and sometimes wont go in a cycle, and timer shaft is really loose was able to get to wash cycle, and water Valve a little jittery when filling unit will need a water valve, timer and timer knob replaced, timer knob parts are discontinued, office to send to parts for nationwide search and if parts are found scheduled customer next service appointment ; ordrng 1 WP22001274 (valve- wat) and 1 WP22001026 (timer) and 1 22001198 (knob assy,timer (wh) Discontinued) and 1 22001265 (skirt dial(white) Discontinued)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Kent, OH 44240
Brian M
Job Details: 05/06/2022
Cc unit no longer cooling Found unit to be at 44 in fridge and 30 in freezer No frost pattern on evap Needs sealed system repair Unit is 4 weeks old customer wants seller to swap/return it .. customer calling meyers ; ordrng 1 W11598432 (Evap) and 1 W11547313 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7HW02
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/06/2022
"Cc unit oven fan errorVerified upper oven fan speed error, f8e0. Ran manual fan test, fan bound up, trying to move but stuck. Pulled unit, found screw stuck in fan blade preventing movement. Reran fan test, good fan operation. Reinstalled unit, ran bake test ps on both upper and lower oven. Good preheat, no faults. Op test good."
We serviced a
WHIRLPOOL Stack w/d
Model GHW9150PW4
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/06/2022
"Cc unit not filling with waterRan diagnostics, found step 3 hot fill not working, no water coming in to unit. Unit needs inlet valve replaced. Unit has a dryer stacked on top, will need a second tech to unstack. Advised customer they can use unit at cold wash only until we can come back out. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details: 05/06/2022
Customer stated the control is locked in the office. And they do not have key to get in. Rescheduling.; schdld next appmnt for 5/10 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Joe O
Job Details: 05/06/2022
"Cc: not cooling, clickingCompressor not running upon arrival. Ran manual compressor test. Compressor seized, compressor excessively loud when attempting to start. No signs of leak. Needs compressorCompressor out of stock. Office to reschedule; ordrng 1 W11574734 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHW0
Near Elyria, OH 44035
Marie V
Job Details: 05/06/2022
Cc that the top rack wheel broke on one side. Confirmed. Replaced adjuster kit. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW2
Near Wickliffe, OH 44092
Joe O
Job Details: 05/06/2022
"Cc: dryer not starting, loud thumpingFound screws holding rear bearing came loose. Reseated bearing screws. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Jason N
Job Details: 05/06/2022
Cc unit upper rack wheels broke offConfirmed right side rack adjuster wheel broke away from bracket. Replaced both upper rack adjusters using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Mentor, OH 44060
Dan H
Job Details: 05/06/2022
"Customer complaint that oven light is hanging out, confirmed, no damage to light, reinstalled, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Cleveland, OH 44130
Jason N
Job Details: 05/06/2022
"Cc unit making a squeal or squeak sound during cycle Verified noise during test cycle. Found belt idler pulley seized to shaft, bushing is worn. Replaced belt idler pulley using customer supplied pre Id part. Reran operation test, no abnormal noise heard. Op test good."
We serviced a
GE ICE MAKER
Model ZDIS150WSSD
Near Kirtland, OH 44094
Dan H
Job Details: 05/06/2022
"Customer complaint that unit is not working after clean cycle, turned unit on, water flushed, reservoir filled, compressor started, condenser fan is running, recirculating pump is not running, control is not sending 12vdc, unit needs new control, customer does not want repair at this time ; ordrng 1 WR55X11009 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Chardon, OH 44024
Dan H
Job Details: 05/06/2022
"Customer complaint that right front and right rear burners are not working, burners are missing burner caps, customer put burner caps back on, burners lit right up, repeated several times with same results, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details: 05/06/2022
"Customer complaint that upper rack fell out, serial number and heater are excluded from SP W11540964, heater has already been updated, found upper rack had fallen out of tracks and jammed, found left side rack wheels broken, installed new rack Customer complaint that upper rack fell off, found upper rack adjusters broken, installed new adjuster, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44111
Corina B
Job Details: 05/06/2022
"CC that the unit is not spinning the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED,. Found the basket leaning forward. Leveled the washer. Ran a manual stand spin, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model GAFZ21XXMK01
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/06/2022
"Cc unit making loud noise Customer stated unit was making a loud whiring noise intermittently but has since stopped. Found unit working as designed at this time. Turned unit cooling on and off several times, compressor, and fans starting properly with abnormal noise or operation. Could not duplicate noise complaint at this time. Advised customer to record noise if issue returns."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Independence, OH 44131
Jason N
Job Details: 05/06/2022
"Cc unit making buzzing noise when ice maker fills with ice.Ran manual ice maker cycle, did not notice any abnormal sound a this time. Customer stated its usually louder. Advised we can try replacing inlet valve but may or may not remedy sound. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11548535 (Dual valve)"
We serviced a
KENMORE WALL OVEN
Model 79041392400
Near Austinburg, OH 44010
Dan H
Job Details: 05/06/2022
"Customer complaint that top oven is not working, confirmed , found control not sending power, unit needs new control, customer does not want repair ; ordrng 1 316429800 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"