Service History 11

We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/30/2021
"CC that the front burners get too hot. Turned the burners on low, medium and high cycling on an off properly. Put a pan of water on the burner. Advised cust the burner cycles on and off. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Parma, OH 44134
Manny
Job Details: 08/30/2021
"Cc unit making a high pitch squeak, found roller with deterioration on metal shaft, replaced roller ran op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/30/2021
"Cc unit dispense slow and filters not lasting longCustomer stated unit dispense is slow and pulsing. The filter replacement light illuminates after only a month. Tested water dispense, confirmed low pressure and pulsing. Checked water pressure into unit from source connection in rear. Good water pressure in. Unit needs filter head. ; ordrng 1 W11346622 (Filter head/reservoir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, OH 44040
Jason N
Job Details: 08/30/2021
"Could not install upper grille. Grille has small dents on right side, will have to reorder. No stock at Marcone, office to contact customer to schedule next service date.; ordrng 1 W11028271 (Grille upper)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
"Cc that the unit is leaving water by the end of the cycle. Press drain, it drained some water. Took hose off and inspected nothing in it. Check drain pump was clear. Replace drain pump and tested unit, pass. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2021
"Remove unit to replace latch and hinge ,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF0
Near Cleveland, OH 44110
Joe O
Job Details: 08/30/2021
Installed damper. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/30/2021
"Found board ordered is not the correct board. Took board to return. Needs main board.; ordrng 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Joe O
Job Details: 08/30/2021
"Arrived, could not remove ice bin. Glides would not free up. Needs ice bin glides.Installed ice maker. Cycle. Op test okCustomer does not want to repair glides at this time. Left estimate for parts only.; ordrng 1 WPW10170987 (glide(165.42)) and 1 WPW10170835 (glide(139.60))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/30/2021
Called tech line whirlpool I updated Tech Line with what we have done and replace the evaporator fan and the dampener assembly we found that the evaporator fan was weak and not supplying adequate airflow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
Cust called Lowes to get dispatch number and to try to get doors converted under warranty because of rust spots on doors. Cc that the unit has a lot of consensation on gasket. Confirmed. Found humidity sensor turned off. Tuners back on and explained cust that the mullion has a heater on it to prevent moisture and that if moisture appears they have to turn on. Op test ok will wait on authorization for doors because they have rust. ; ordrng 1 12977880SQ (Freezer door) and 1 13107887SQ (Door) and 1 13107888SQ (Left door)
We serviced a
WHIRLPOOL STACK W/D
Model WFW94HEXW2
Near Shaker Heights, OH 44120
Brian M
Job Details: 08/30/2021
Cc unit leaking Inspected before removing Found no leak Removed dryer and pulled out washer Drain pan needed Customer agreed to have pan replaced Cleaned out drain pump and boot replaced panRan test cycle again No leak found ; used 1 Home Depot purchase (Drain pan) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH78019HZ0
Near Orwell, OH 44076
Joe O
Job Details: 08/30/2021
"Installed smart pop board. Tested. Found unit still not functioning. Checked error codes. F1e4(acu pcba failure) f4e9(accupop error). Needs main controlControl shows unavailable. Called whirlpool tech line spoke with chris. No known issues with part(W11127099) Spoke with BL, he stated he is going to do a research request with distributor.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Brooklyn, OH 44144
Manny
Job Details: 08/30/2021
"Cc unit starting on its own after power outage, replaced main board op test ok"
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Geneva, OH 44041
Joe O
Job Details: 08/30/2021
Installed belt. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, tachometer test passed, found gear oil all over under unit, unit is not spinning just humming, unit needs new gearcase, customer does not want repair ; ordrng 1 MVWX655DW1 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Diamond, OH 44412
Brian M
Job Details: 08/27/2021
Customer usage error Advised customer on how to use washer OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Strongsville, OH 44136
David R
Job Details: 08/27/2021
"Unit gaskets are seal, no gaps. Doors are not hitting each other. Opening and closing correctly. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Deerfield, OH 44411
Brian M
Job Details: 08/27/2021
Installed actuator OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Ravenna, OH 44266
Brian M
Job Details: 08/27/2021
"Cc unit not working Found red wire burnt at terminal and damaged power cord Used harness to repair wire and replaced power cord OP Test Ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 PT400 (4 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM0
Near Newburgh Heights, OH 44105
Corina B
Job Details: 08/27/2021
Replaced the ui. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/27/2021
Cust is opening the units freezer door at the left side not in the middle making the door shift too one side. This is normal with this railing setup
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Royalton, OH 44133
David R
Job Details: 08/27/2021
"Cv unit making a noise. Ran through diagnostics, ran compressor, condenser fan, ran fans, ran damper. None of the normal noises customer said sounded like what she heard. All normal sounds as of today. Cannot duplicate. Also cut off power cord tag just in case noise coming from that. Unit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/27/2021
"Cc her second unit same model that was installed, top buttons UI sometimes not working or not washing going through cycle. Found wires in the power box not fully connected. Unplugged. Got smaller wire nuts and corrected wires together. Ran diagnostics, no error codes. Ran diagnostics all the way through, good. Heater came on. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/27/2021
Replaced the control and ui. Brought core back for return. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/27/2021
"Replace valve,also delete code ran calibration and auto test pass opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that oven is not heating, confirmed, no power to igniter, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10556710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Roaming Shores, OH 44084
Jeff M
Job Details: 08/27/2021
The wiring harness in the rear is fried needs a harness and power cord; ordrng 1 W11551729 (Harness) and 1 TJ5604 (P cord)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 08/27/2021
Found connections in top not connected Connected wires OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, OH 44134
Corina B
Job Details: 08/27/2021
"Cust showed pop, sent pic. CC that there was a power outage and the unit did not get cold again. Confirmed. Fz 50* ff 59*. Compressor turned on .82 amps. Let run for 15 minutes, checked the evaporator no frost pattern. Will need a new evap, and control. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W10843121 (Drier) and 1 W11190849 (Control) and 1 W10507884 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH989AWB3
Near Berea, OH 44017
Corina B
Job Details: 08/27/2021
"CC that the unit is not draining. Confirmed. Found the start and the cancel button not working. Will need a new ui. ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/27/2021
Cc units temps not regulating They had service done prior to me arriving from another company Found units temp to be 36 in fridge and 1 in freezer At this time unit is functioning properly Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Orange, OH 44128
Brian M
Job Details: 08/27/2021
Cc mullion heater not connected at bottom Fixed mullion heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Brecksville, OH 44141
David R
Job Details: 08/27/2021
Replaced FZ led and top right led. Good. Op test ok.
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430IM03
Near Brecksville, OH 44141
David R
Job Details: 08/27/2021
Replaced bottom door trim. Customer checked it out. Good. Op test ok.
We serviced a
FRIGIDAIRE FREEZER
Model 25344753110
Near Beachwood, OH 44122
Brian M
Job Details: 08/27/2021
Cc unit not cooling Found no frost pattern on evap Compressor running extremely hot Recommend to replace compressor and evap ; ordrng 1 297414901 (Evap) and 1 5304478809 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, OH 44149
David R
Job Details: 08/27/2021
Cc FZ icemaker is causing ice build up in bin. Bin is completely full of ice. Found icemaker leaking. Replaced with t/s. Tested. Icemaker called for water and no leaks. Customer to monitor over weekend. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Corina B
Job Details: 08/27/2021
"CC that the dishes are coming out wet. Ran diag No codes. Ran a calibration. Tested the water in the sink, good. Heater turned on. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Westlake, OH 44145
Corina B
Job Details: 08/27/2021
"Cust showed pop, sent pic. CC that there is a banging noise. Ran the diag for the fans, damper, no water to unit. Compressor. No usually noises. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near North Ridgeville, OH 44039
David R
Job Details: 08/27/2021
Cc unit FZ is working fine but FF is not cooling. About 60* in FF and 5 in FZ. Found evap in freezing is icing over and evap is al well. FF evap fan is running slow. No circulation. Icemaker working. Ordering control and evap cover kit.**will have to take all drawers out and removed right door. ** 2 job count *** requesting double labor ***one part out of stock. Office to reschedule ; ordrng 1 W11450890 (Control) and 1 W11395639 (Evap cover kit)
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWB1
Near Bay Village, OH 44140
Corina B
Job Details: 08/27/2021
"CC that the unit sometimes flashes and does not start. Confirmed. Checked the ribbon cable, silver migration. Will need a new ui. Part is nla. ; ordrng 1 6-919822 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model LGR4634DQ0
Near Lakewood, OH 44107
Corina B
Job Details: 08/27/2021
"CC that the unit is not heating. Confirmed. Found the flame sensor wire broke off. Jumped the sensor, started heating. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/27/2021
Customer does not have proof of purchase and has to reach out to builders canceled call
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Elyria, OH 44035
David R
Job Details: 08/27/2021
"Replaced wash motor. Tested, ran for 10 mins. Good. Washing and no leaks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/27/2021
"Found two dim lights and ui changing temps by it self also customer said they have an extended warranty advise then to contact store of warranty for authorization do not order parts till authorization is receiving ; ordrng 2 W10695459 (Light)s and 1 W11387386 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC7HW02
Near Mayfield, OH 44143
Joe O
Job Details: 08/27/2021
Installed blower. Ran test bake. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Orwell, OH 44076
Jeff M
Job Details: 08/27/2021
Hub ASSY failed installed the new part op tested good. ; used 1 W10528947 (Hub) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/27/2021
"Found pulley install in correctly making bad grinding sounds when agitating replace from t/s the parts listed ran a normal load opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44103
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is just moaning , plugged unit in, drain pump started, held cancel til it stopped , ran diagnostics found f2e1(stuck key), f3e1(pressure system fault), f0e5(off balance load), and f8e1(long/no fill) error codes, unit is sitting on a pallet, advised customer unit needs to be on a solid level floor, both valves open , good flow through, drain hose is elevated, started normal wash cycle, unit overfilled and went into continuous drain, unit needs new control; ordrng 1 W11170319 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/27/2021
"Cc: leakingCustomer stated when using the dishwasher it leaks under the sink. Customer stated they tried running the sink alone and could not find a leak. Ran test cycle multiple times. Checked drain hose, and water lines under sink. Could not duplicate leaking. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/27/2021
"Cc: water and ice build up under deli drawerFound water and ice under deli drawer. Found drip pan is warped. Unit not draining properly. Drain is also plugged. Needs drain pan and drain cleared. No parts to be ordered. Office to contact; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 08/27/2021
"Found fuse open again also found upper blower humming explain customer that if blower slow down or doesnt run during in use or when unit is cooling down it will short again an again so she will need upper blower and fuse ordering ; ordrng 1 W11245567 (Blower) and 1 WPW10545291 (Fuse), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Orwell, OH 44076
Jeff M
Job Details: 08/27/2021
I tried installing the new seal the groove does not hold the seal any better if not worse I reinstall the old seal needs a door its a very good possibility that the channel that the seal sits and is too wide; ordrng 1 LW10636232 (Door)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Jeff M
Job Details: 08/27/2021
Installed the new part op tested good. Lid
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 08/27/2021
"Found bad shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Lorain, OH 44052
Gabriel P
Job Details: 08/27/2021
Replace agitator opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Amherst, OH 44001
Gabriel P
Job Details: 08/27/2021
"Took unit panel out to replace new in the process of doing that found panel damage but put new panel anyway to see if customer see a difference but she said is still the same so I dont think panel is the problem check if it was level and panel is level in the front but customer ask why is not level from the side explain her it has to be in a flat surface but when I did put in flat surface it was off so the front left leg has to come down so I did and it correct it issue now unit is level all around and also there was another panel there and also was damage so put original one back and customer said it looks little better. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Warrensville Heights, OH 44122
Joe O
Job Details: 08/27/2021
Cc: not workingFound no lights on ui. Will not allow any selections. Found unit is receiving proper power. Needs control and ui.Control shows out of stock. Office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Cleveland, OH 44105
Joe O
Job Details: 08/27/2021
"Cc: leaking down into ff section, not cooling properlyCannot locate model number on unit. Customer stated if the temp is set to normal it will frost up in freezer and freeze stuff in ff section. Customer has temp set higher then normal. Found unit has good frost pattern. Thermostat not allowing temp adjustments. Needs thermostatFound part number on thermostat.Customer does not want to repair at this time ; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 08/27/2021
Main controls not supplying power to the start relay needs a new main control board. EST ; ordrng 1 W11196400 (Control) and 1 1w3 (Shipping)
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Madison, OH 44057
Jeff M
Job Details: 08/27/2021
Customer has an excess of suds build up inside the dishwasher I recommended for her to run a load empty with milk. That will help neutralize the sides afterwords run another load empty with CLR to break up any calcium. And then to periodically once a month run an empty load with white vinegar everything is testing good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near North Royalton, OH 44133
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not making ice and dispensing water slow, found ice maker fill tube frozen solid, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10179146 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Jeff M
Job Details: 08/27/2021
The unit is using the new style actuator and it slipped out of the clutch needs a new actuator ; ordrng 1 W10913953 (Actuator)
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Euclid, OH 44123
Joe O
Job Details: 08/27/2021
Cc: middle burner not ignitingFound ports plugged. Cleared ports on burner. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Geneva, OH 44041
Jeff M
Job Details: 08/27/2021
The unit is not cooling the compressor is running out of all three tubes of the compressor it is leaked all of the oil out of the machine and Freon needs a new compressor; ordrng 1 WPW10463858 (Compressor) and 1 123 (Shipping)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Eastlake, OH 44095
Joe O
Job Details: 08/27/2021
"Cc: not freezingFound evap completely frosted over. Manually entered defrost. Found unit is defrosting. Needs controlCustomer does not want to repair at this time; ordrng 1 W11382529 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model DBXR463GD1WW
Near Beachwood, OH 44122
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter; ordrng 1 WE04X25996 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDP695SSM4SS
Near Mentor, OH 44060
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not draining, confirmed, found a build up of grease in drain hose , bent drain hose water pressure and bending hose dislodged grease and all water drain, started normal wash cycle and canceled after unit filled unit drained completely, op test good , advised customer to run dishwasher cleaning cycle to clear hose"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVBS3
Near Mentor, OH 44060
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit ran and completed test cycle, heater is working, user interface buttons are not very responsive, unit needs new user interface , customer does not want repair at this time ; ordrng 1 WPW10250007 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAW0
Near Geneva, OH 44041
Jeff M
Job Details: 08/27/2021
Wrong part was send reorder ; ordrng 1 W11177741 (Gasket)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not spinning and has a burning smell, ran diagnostics found f7e6(motor fault) and f7e7(motor unable to reach target rpm) error codes, ran manual test cycle for high speed spin and heavy agitate, unit agitates and spins, found basket leaning to the right, leveled unit, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXNS00
Near Amherst, OH 44001
Gabriel P
Job Details: 08/27/2021
"Replace valve,and clear ice opt test ok opt test ok"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Lakewood, OH 44107
Corina B
Job Details: 08/27/2021
CC that there is a grinding noise. Confirmed. Found a underwire to a bra in the blower wheel. Opt test ok
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, OH 44124
Brian M
Job Details: 08/27/2021
Installed control Ran test bake to 250 OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Joe O
Job Details: 08/27/2021
Cc: not spinning out clothesFound error code F7e5(motor fault). Found unit is not shifting. Found actuator arm came off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, OH 44144
Gabriel P
Job Details: 08/26/2021
"Replace all parts order of service pointer and what whirlpool request to install to fix issue also noticed evap had lots of ice all over it took me a while to melt all ice but it is all fix,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Parma, OH 44130
David R
Job Details: 08/26/2021
Replaced evap harness. Reset temps. Good. Give 24 hours to return to normal temps. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/26/2021
"Cc: freezing vegetables in ff section, constantly runningFound temps in ff section at 46 degrees. Customer has rotten vegetables on lower ff shelf, found vegetables temped at 35 degrees. Unit is not over stocked. Customer has temp set at 1 lower then recommended. Called whirlpool tech line spoke with Bruce. Stated vegetables need to be in crisper drawers, and if freezing in crisper then to close the vent to prevent some cold air from entering. Vegetables have a high water content so they freeze easier. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGF368GQJ
Near Geneva, OH 44041
Jeff M
Job Details: 08/26/2021
Installed the new part op tested good. Ignitor
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW4
Near Lakewood, OH 44107
Dan H
Job Details: 08/26/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland, OH 44110
Gabriel P
Job Details: 08/26/2021
Found icemaker not cycling also ice door chute not holding 1 to 2 tablespoon ordering parts needed ; ordrng 1 W11284458 (Icemaker) and 1 W11423784 (Door chute)
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Hiram, OH 44234
Corina B
Job Details: 08/26/2021
Will need second tech to pull unit out. Has a downdraft and the screws to the cooktop are on the side. ; schdld next appmnt for 9/9 THU AM
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/26/2021
Replaced the tub ring. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Mentor, OH 44060
Brian M
Job Details: 08/26/2021
"Cc unit not washing Found sump able to run but not creating pressure to move arms Also top spray arm is full if debris Needs sump and spray arm ; ordrng 1 W10902372 (pump&motor) and 1 WPW10448645 (spray arm) and 1 W10866124 (cntrl-elec) and 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/26/2021
Installed igniter OP Test Ok
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Jeff M
Job Details: 08/26/2021
The unit had a motor fault code. I ran diagnostic cycle I found that the actuator was not shifting appropriately needs a new actuator; ordrng 1 W11481722 (Actuator) and 1 123 (Shipping)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/26/2021
The unit had an F8E1 water valve failure. I cleared the code ran a test cycle everything tested good op tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Aurora, OH 44202
Brian M
Job Details: 08/26/2021
Cc unit leaking on bulky Found basket to sit on floor when using bulky settings Weak suspension Schedule unit with other call when parts come in ; ordrng 1 W11217817 (suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Parma, OH 44134
David R
Job Details: 08/26/2021
Cc unit not making ice. Found icemaker not cycling correctly. Replaced with icemaker from t/s. Cycled and called for water. Good. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, OH 44131
David R
Job Details: 08/26/2021
Replaced control. Set bars to 2 for customer to monitor. Also advised go moving items away from damper and not blocking because then items will freeze as well. Customer putting fresh items up top to monitor over weekend. Unit test good cop test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bentleyville, OH 44022
Corina B
Job Details: 08/26/2021
CC that the ice maker arm is not staying up. Confirmed. Reseated the arm on the ice maker. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/26/2021
Found a service pointer on ice paddle to be push all the way so it wont have any ice jam advise and explain customer about issue opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 08/26/2021
"Replace terminal,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Aurora, OH 44202
Brian M
Job Details: 08/26/2021
"Cc unit not heating Found element open Needs element Office to schedule part on BO; ordrng 1 W10518394 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/26/2021
Cc: hot water not workingFound no stored error codes. Found low pressure from hot water valve. Pulled water line off. Good pressure from supply. Needs water valve.; ordrng 1 W11210463 (valve)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Joe O
Job Details: 08/26/2021
Installed inner door panel. Ran bake to 350. Tested. Found interior light still not shutting off. Needs latch; ordrng 1 W11029221 (latch-door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near North Royalton, OH 44133
David R
Job Details: 08/26/2021
"Sealed system job. Both sections 70. Put a tap on, plugged in went into a vacuum. Ordering drier to be replaced and ordering evap just in case needed. ***3 hr job count. *** requesting double labor ; ordrng 1 WPW10427992 (Evap) and 2 WPW10143759s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Parma, OH 44129
Dan H
Job Details: 08/26/2021
"Installed new user interface and handle, op test good"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/26/2021
"Found vent clog advise to hire vent cleaner,opt test ok"