Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Map of North Ridgeville, OH

Great Service, Very informative




Review of Fred's Appliance Service

Gabriel was very helpful and informative when he inspected my washing machine. Very Professional


Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Fairview Park, OH

Great service, friendly, and professional




Review of Fred's Appliance Service


Map of Middleburg Heights, OH

Great Service




Review of Fred's Appliance Service


Map of Streetsboro, OH

Quick Fix




Review of Fred's Appliance Service


Map of Avon Lake, OH

Great service




Review of Fred's Appliance Service

Great work


Map of Painesville, OH

Horray




Review of Fred's Appliance Service

Job well done


Map of Willowick, OH

good service




Review of Fred's Appliance Service

Corina was very good.she is willing to take time with customer and answer any questions and also very friendly.I would give her 5 stars for excellent. I can't rate the cost because I am under warranty. But you have a good technician in Corina.Thank you


Map of Ashtabula, OH

service man {Art} great. the best




Review of Fred's Appliance Service

This was my second call. Once on dryer and this time washer. I would recommend Freds Service to all my friends. Great service and very helpful. Thank you Art.


Map of Olmsted Falls, OH

Great




Review of Fred's Appliance Service

He was very professional. And very nice guy. He explained what was wrong thank you for sending him


Good




Review of Fred's Appliance Service


Great Service, nice gentleman.




Review of Fred's Appliance Service


Service was very good




Review of Fred's Appliance Service


Gabriel was great!




Review of Fred's Appliance Service

Gabriel was a great and knowledgeable technician.


Great Service!




Review of Fred's Appliance Service

Great Service! Will use again in the future!


Dependable Service




Review of Fred's Appliance Service

Technician on time and very professional Knew what he was doing and finished repair in no time at all.


Jennifer




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Explained everything. Checked everything. gave me good ideas.


Another great service




Review of Fred's Appliance Service

Great service! Corina is awesome!


Great




Review of Fred's Appliance Service

He was great. Very nice and helpful


Great job




Review of Fred's Appliance Service


Professional service as always!




Review of Fred's Appliance Service

David has services our washer and dryer for years..... he has ALWAYS been friendly and VERY professional!!!


Great service




Review of Fred's Appliance Service

Thank you for coming out to my house! Joe was really nice & really informative!


Great service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did a great job and I was very happy with his services


Mike Frend




Review of Fred's Appliance Service

Great service


Lori




Review of Fred's Appliance Service


Excellent!!!!




Review of Fred's Appliance Service


Office staff atrocious, actual technician Awesome.




Review of Fred's Appliance Service

After my e-mails ignored and several attempts to lock down a smaller window for appointment than 8 hrs I spoke with a very rude and unprofessional secretary who hung up on me because she refused to listen to me when I would tell her I wouldn’t be home until after 3:30 pm . She was rude and uncooperative and if it weren’t for the fact whirlpool Only uses them in my area I would have gone elsewhere. Now as far as the technician who cane out he was great , very professional but unfortunately unable to replicate the issue while he was there .


Response from Fred's Appliance Service:

Hi Raymond! Thank you for sharing your feedback with us. We are sorry to hear about your experience with our office team and that the noise has come back on your washer. Please give us a call at 888-453-7337 so we can work to schedule a follow up appointment. Thank you! The Fred's Team


Jaboni




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Great service and follow up. The tech was quick and professional too, and showed up within the estimated time!


John




Review of Fred's Appliance Service

Joe O. Was great!! Courteous,efficent,clean, respectful to my home. What great asset Freds has in him.


Donna Wilson




Review of Fred's Appliance Service

She was exceptionally nice. She seemed to know her stuff and repaired everything. I’m very pleased with her.


Kevin




Review of Fred's Appliance Service

David did a great job. He was friendly, knowledgeable and careful not to track snow or anything else into the house. He isolated and corrected the problem.


Outstanding technician!!!!




Review of Fred's Appliance Service

Art did an awesome job in a timely fashion


Great




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Dryer repair




Review of Fred's Appliance Service

Dryer repair


Jason




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Repairman was respectful and got the job done efficiently


Kitchenaid Electric Cooktop




Review of Fred's Appliance Service

Brian M was on time, quickly checked out appliance operation and determined that it was operating correctly. He is very knowledgeable!


Excellent!!!




Review of Fred's Appliance Service


Amazing service!!!!




Review of Fred's Appliance Service

The best part of my warranty is that Fred’s is my service team. Fast and very flexible with scheduling.


Marie




Review of Fred's Appliance Service

Oven Service


Sherry




Review of Fred's Appliance Service

Joe was very knowledgeable and polite. He took care of the problem and patiently provided with options on how to resolve our issues.


Great Service




Review of Fred's Appliance Service

Very friendly very efficient


Renee




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Joyce




Review of Fred's Appliance Service

Corey was great. He was knowledgeable and efficient. So glad to have my oven back.


Not convinced




Review of Fred's Appliance Service

Took 1 week to fix the problem, no written conclusion, no parts shown replaced....when I had researched this problem, there were 7 tiered parts that could be the cause (fridge not working but the freezer does). What are my odds that this problem won’t resurface? With the same or different part...my last fridge(using in the garage) has lasted 25+ years...why is this fridge broken after just 4 YEARS!....when I have my cars fixed, I am shown the parts, why it happened and the Chances/timing of it happening again.....what is the normal fee to fix this problem if I didn’t have the warranty....wondering since I paid $200 for the insurance. Not impressed with Fred’s.


Response from Fred's Appliance Service:

Hi Kirk, We appreciate you sharing your experience and we are sorry to hear that it was less than stellar. Are you still having troubles with the unit? Please give us a call at 1-888-45-FREDS so that we can work to rectify any issues. Thank you and have a great weekend! The Fred's Team


Great service!




Review of Fred's Appliance Service

Fast, friendly service. Recommended.


Hopefully found problems




Review of Fred's Appliance Service

While I know nothing about refrigerators, it’s seems this might do it


Great Service, Reliability




Review of Fred's Appliance Service


Timely




Review of Fred's Appliance Service

Great service and timely response


A great technician Fair Price




Review of Fred's Appliance Service

Our service person was great and helped us to solve the problem we were having with our dryer.


Wonderful service!




Review of Fred's Appliance Service

Corina was fantastic! She was very knowledgeable and very helpful and we'd be more than happy to work with her again. We love the online scheduling and the ability to track our technician via a link to give a better understanding of arrival time.


Response from Fred's Appliance Service:

Hi Jim! Thank you so much for sharing your experience! We are glad Corina was able to get you taken care of on the first trip and get your refrigerator up and running again. It is also nice to hear your thoughts on our tracking system. Waiting for an appliance repair is never fun so we are always trying to make systems easier for our customers when it comes to appointments. Thanks again and enjoy your weekend! -The Fred's team


Dan




Review of Fred's Appliance Service

Awesome customer service and pricing


Awesome




Review of Fred's Appliance Service

Very good Services, they was on time, knowledgeable and very professional.


Excellent Customer Service




Review of Fred's Appliance Service

Corina showed up at the schedule time. She went right to work and made sure the repairs were completed properly. She was pleasant and didn’t mind me hanging around asking questions. She was outstanding!


Great service!




Review of Fred's Appliance Service

Tech was helpful and really quick. Awesome worker and got the job done, really appreciate it!


Russ




Review of Fred's Appliance Service


Problem fixed




Review of Fred's Appliance Service

The tech diagnosed the gave me an estimate and installed the part, all in (1) trip


Great repair




Review of Fred's Appliance Service

The tech that came to our home were very pleasant and knowledgeable. Used booties on their shoes, did the repair, cleaned their work area and left. Very speedy this was covered by a warranty.


Great technician




Review of Fred's Appliance Service

Technician was great.


Good, prompt service




Review of Fred's Appliance Service

Only a couple days wait for an appointment. Showed up on time, polite and no wasted time. Dryer is fixed. Good job.


Great service




Review of Fred's Appliance Service


Director of Maint.




Review of Fred's Appliance Service

Corey always does a great job. Very polite and curteous.


Jeff




Review of Fred's Appliance Service

Great job


Great Service




Review of Fred's Appliance Service


Review




Review of Fred's Appliance Service

Joe was very good, honest, and completed quickly


Fred’s Appliance is fantastic!




Review of Fred's Appliance Service

AWESOME SERVICE. On time, courteous, knowledgeable and fixed the problem...... at NO cost. I am grateful that there are helpful and competent technicians out there! THANK YOU!


Response from Fred's Appliance Service:

Hi Maryann! Wow! Thank you so much for your feedback. It's always nice to hear these outcomes on the first visit. We are so glad Jeff was able to resolve the issue with your dryer. Have a great day! Thanks! -The Fred's Team


Good job




Review of Fred's Appliance Service


Great Experience




Review of Fred's Appliance Service

Jeff was on time and very efficient with his work. He was friendly and explained the work that he did thoroughly.


Great service and technician




Review of Fred's Appliance Service

Art was very prompt and efficient. Even put on his work booties before he came into the house. Fred’s was able to service my dishwasher in just a few days. Will spread the good word about this company


Very good service




Review of Fred's Appliance Service

Gabriel was very good & polite. He listened and explained what the problem was and how to avoid it in the future We have used your service before and have always be satisfied


Very Pleased!




Review of Fred's Appliance Service

Repair person was very personable. The appointment was made very quickly but ended up being later in the evening then I preferred but was done professionally and neatly. Very knowledgeable!


Response from Fred's Appliance Service:

Hi Stephanie, Thanks for dropping us a line! Scheduling is certainly one of the trickiest part of our jobs. We provide three hour windows so we can ensure our technicians arrive when expected. We are so happy to hear that your technician was personable and provided professional service. Thank you! The Fred's Team


Bettiie




Review of Fred's Appliance Service

Great service and serviceman was very nice .


David was on time and pleasant. He worked the entire he was at my home.




Review of Fred's Appliance Service

I’m hoping that the new freezer door and seal are going to work. His work looked professional.


Will warrenty cover the service call????




Review of Fred's Appliance Service

I asked Brian if the motor had a coupler between the transmission. His answer was yes. I thought the coupler could be loose causing the slipping noise, i was hearing. He said it was the magnet, that was making the noise and that was normal. He didn't pull off the panel and look at the coupler to see if it was loose? So we are still hearing, sometimes three slips and bang into gear. I might have to pull the panel off and have a look for my self.


Response from Fred's Appliance Service:

Hi Steven, Thank you for taking the time to reach out to us! We are sorry to hear that you still have concerns about your unit. We will be happy to come out and take a closer look. Give us a call at 1-888-45-FREDS to schedule a follow up. Thank you! The Fred's Team


new refrigerator




Review of Fred's Appliance Service

With this repair, I think I have a new refrigerator. Everything has been replaced.


Good service




Review of Fred's Appliance Service

Very knowledgeable service man. Job well done.


Jeff was great




Review of Fred's Appliance Service

Jeff was great!! On time, very informative and very clear on his delivery, of what I needed to do.


Great service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service, very knowledgeable




Review of Fred's Appliance Service

Gabriel was very courteous and very transparent about everything. While he wasn’t able to repair my appliance (it worked when he was here, ugh) he did answer other questions and concerns. 10/10 would recommend


Response from Fred's Appliance Service:

Hi Bennett! Thank you for your feedback. Intermittent issues can certainly be tricky! If the issue returns just reach out to your warranty company so they are aware of the issue and we will be happy to come take another look! We are glad to hear that Gabriel was courteous and transparent. If you have any questions let us know! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service

Great service. Joe explained everything thoroughly and went above and beyond. Highly recommend.


Warranty service




Review of Fred's Appliance Service

Arrived on time and fixed the problem quickly


Great Service




Review of Fred's Appliance Service


Fantastic service.




Review of Fred's Appliance Service

David R. provided fast and efficient service and explained the possible problem. He found a clip near the drain of the dishwasher. The dishwasher worked fine after he left, however, the problem did resurface where the dishwasher does not thoroughly drain.


Response from Fred's Appliance Service:

Hi Michael, Thank you for sharing your experience with! We are sorry to hear that you are still experiencing trouble with the unit. Someone from our team will be contacting you shortly to schedule a follow up appointment. We are so glad that David provided fast and efficient service and took the time to explain the problem. Thank you! The Fred's Team


Repair Whirlpool Oven




Review of Fred's Appliance Service

Quick, clean and easy. The appointment was timely and the repair was fast. This was a warranty repair so there was no cost to me.


Great services




Review of Fred's Appliance Service


Fast..easy




Review of Fred's Appliance Service

Corina was very nice..knowledgeable..was quick which worked for me


Perfect!




Review of Fred's Appliance Service

Jason was prompt (on time despite weather conditions) courteous and fixed my appliance the first time. Will use again and refer!


excellent, on time service




Review of Fred's Appliance Service

Dan the man, was super. Knowledgeable, curtious, and explained the situation flawlessly!!!


Jeanne




Review of Fred's Appliance Service

Great service! Gabriel is an awesome tech!


Henyey




Review of Fred's Appliance Service


came earlier than expected




Review of Fred's Appliance Service

fixed the problem on the spot. happy with his service


He did great




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very polite, knowledgeable, punctual and informative.


Great service




Review of Fred's Appliance Service

Joe was great, fast and professional


Great service




Review of Fred's Appliance Service


very professional




Review of Fred's Appliance Service


Service on a crappy brand new appliance.




Review of Fred's Appliance Service


Hope this corrects the problem




Review of Fred's Appliance Service

After so many service calls for the same problem, Joe cleaned out the clogged drain hose. Hopefully that will correct the problem.


all good




Review of Fred's Appliance Service

A hitch in your confirming appointments almost had my date canceled. Your web site didn't allow room for my confirmation.


Response from Fred's Appliance Service:

Hi Barbara! Thanks so much for dropping us a line. After careful review, it seems that you were impacted by a software change. Earlier this week we were doing some testing with a revised confirmation system that ended up not panning out and we reverted back. We're very sorry that you were impacted by this test. Thanks again for dropping us a line! -The Fred's Team


Maureen




Review of Fred's Appliance Service

Efficient, informative, helpful


Very happy with technician. Not happy with time disappointment.




Review of Fred's Appliance Service

I was told on Monday that the tech would be to me earLy Wed morning. When I got my appt notice online, it said 11-2. I had an appointment that I was unable to get to amd had to cancel. Very disappointing and inconvenient. Poor communication and no respect for my time.


Response from Fred's Appliance Service:

Hi Ellen! Thanks for dropping our team a line. We appreciate it. Thanks for sharing that you were happy with our technician! We love Jason, too! We're very sorry we didn't meet your time request. Being on wheels and not knowing how long we will be in each home creates scheduling challenges for our team. There are also many other variables such as weather conditions & traffic that also impact scheduling with our team. While we meet the vast majority of time requests, sometimes it just doesn't work out. :(( We appreciate you sharing your service experience. Thank you -The Fred's Team


Service was excellent




Review of Fred's Appliance Service

Very happy with Dan fixing my dryer.


Washer repair




Review of Fred's Appliance Service

Technician from Fred’s Repair was very friendly and performed repair service quickly and was clear in explaining what the problem was and what he had to do to fix it. I would recommend this company for future repair needs.


How did a great job




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Chrissy




Review of Fred's Appliance Service


Great service, price was fair




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


WHIRLPOOL REFRIGERATOR REPAIR NEW HOW TO DIAGNOSE AND FIX THE PROBLEM. HE ORDERED THE PARTS AND WAS BACK THE SAME WEEK TO COMPLETE THE SERVICE.




Review of Fred's Appliance Service


very good service




Review of Fred's Appliance Service


Jeff was very nice.




Review of Fred's Appliance Service


Great service. Jeff was very nice




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Wonderful honest quotes and advice




Review of Fred's Appliance Service

Used them 3 or 4 times. Saved me from throwing more money in a repair over replacing appliance for less


Dishwasher




Review of Fred's Appliance Service


Jerry




Review of Fred's Appliance Service

Great service will use again


great serice




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

I was very pleased with the service I received. Corina was prompt, knowledgeable and thorough. A breath of fresh air when compared to recent experience with other service companies!


Great




Review of Fred's Appliance Service

Service was good and I have no complaints it was a perfect gentleman. Thank you very much


Fast Service




Review of Fred's Appliance Service

She was a delight


Great




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

Over all great


Great service




Review of Fred's Appliance Service

Very good man


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Excellent service and advise on appliances warranty.




Review of Fred's Appliance Service

Very reliable and professional service!


Great service




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service


Ok




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service

everything went very well


still working through problem




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Rose, Thank you for submitting your review! We appreciate your patience and we work to repair your washing machine. Thank you and have a great weekend! The Fred's Team


Service Exceeds Expectations




Review of Fred's Appliance Service

Corina always explains what she is doing, provided helpful hints on using the appliances (and explains why it helps), is on time, calls prior to confirm I will still be available, etc.


Service




Review of Fred's Appliance Service

Arrived within time period that was given. Diagnosed the problem quickly & repaired it immediately!


Heather m




Review of Fred's Appliance Service

Great service man! Very knowledgeable


Great




Review of Fred's Appliance Service

Knowledgeable, professional, did a great job


Excellent job.




Review of Fred's Appliance Service

Very honest and truthful. Great customer service. I would like to have him work for me. Nice young man.


Service person was very knowledgeable, explained the problem to me. Polite.




Review of Fred's Appliance Service

I appreciated to information on your service person by email before he came. Let me feel safer letting him I. My home.


Dishwasher repair




Review of Fred's Appliance Service

On time, even came early because he was ahead of schedule and asked it that was ok. Very knowledgeable, friendly, thorough al. Very happy with service. It was un warantee, So no charge. Parts arrived in mail prior. Texts back and forth. Very easy to work with.


Everything Great




Review of Fred's Appliance Service


Lori




Review of Fred's Appliance Service

Very nice young man ,answered my questions, and concerns .


punctual, polite, and efficient




Review of Fred's Appliance Service


Fantastic




Review of Fred's Appliance Service

On time, very polite


Home owner




Review of Fred's Appliance Service

Very nice young man- knowledgeable, friendly, very good experience


Great service




Review of Fred's Appliance Service


Jeff was great




Review of Fred's Appliance Service


Excellent job!




Review of Fred's Appliance Service

Professional and freindly


The best ever




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service


On time, great service all around




Review of Fred's Appliance Service

Joe and the staff at Fred's were professional and great to work with. Upgraded the dishwasher with better parts and fast. Thanks!


👍




Review of Fred's Appliance Service

Professional


Ultimate professionalism




Review of Fred's Appliance Service

Very happy from the 1st phone call to the actual appointment. Very prooesional.


Dawn




Review of Fred's Appliance Service

I like that I could track when she was going to arrive. She was very pleasant and professional.


Great repair staff




Review of Fred's Appliance Service


Best Service Ever




Review of Fred's Appliance Service

Top notch service! Brian was very knowledgable, polite, and happy about his job! We were extremely happy with his performance. I will definitely recommend him and your company to anyone!


Microwave Repair




Review of Fred's Appliance Service

The Technician was prompt and very knowledgeable regarding my device.


Great Service!




Review of Fred's Appliance Service

The Service Rep, Dan H., came 'early' in the 9AM - 12 Noon timeframe, and completed the work very efficiently!


Great




Review of Fred's Appliance Service

Good response, showed up at appt. Did good work and would recommend


Great




Review of Fred's Appliance Service

He was very nice and courteous and explained the problem satisfactory


Great




Review of Fred's Appliance Service

The tech was very professional and pleasant. I'm very satisfied with your companies service.


Great service awesome wonderful personality great guy




Review of Fred's Appliance Service

They tell me about my experience are you guys nuts is here to fix my dishwasher get real all my experience was lovely wish I could do it again idiots


Marko




Review of Fred's Appliance Service

Very professional. Appreciate knowing when would arrive


Great service




Review of Fred's Appliance Service

Very happy with the outcome


Service




Review of Fred's Appliance Service

Did a great job trouble shooting and helping me finally fix my dishwasher. Thank you very much!!!


Great service




Review of Fred's Appliance Service


Great service, took care of problem in 20 minutes.




Review of Fred's Appliance Service

the problem was a mfg. defect from the factory. hopefully it will stay corrected.


Great service.




Review of Fred's Appliance Service

Figured out the issue very fast and resolved it very quickly too. It was also covered under the warranty to that was good too.


Very good




Review of Fred's Appliance Service


Frig Repair




Review of Fred's Appliance Service


Wonderful




Review of Fred's Appliance Service

I highly recommend Fred's!! I've had Corina come out twice to help us with our Whirlpool dryer and she was so very helpful and explained everything in detail.


Issue wasn't fixed at all




Review of Fred's Appliance Service

The issue of the leak coming from the bottom right corner of the dishwasher has not been fixed at all. He did a very brief diagnosis on the first visit, decided that the issue was with a miniscule tear in the gasket, and ordered one. 4 days later, he returned to install it, and very briefly ran a cycle. The leak came right back when we tried to run a cycle later on.


Response from Fred's Appliance Service:

Hi Justin, Thank you for your feedback. We are so sorry to hear that you are still having trouble with your washer. Someone from our office will be calling you shortly to schedule a follow up. Thank you! The Fred's Team


Excellent service




Review of Fred's Appliance Service

Professional service


Great service




Review of Fred's Appliance Service

Dan arrived on time n fixed the refrigerator


Very kind. Would appreciate a phone call upon arrival. Gabriel is very personable!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Great. He was polite to the point and clean


Pleased with the job did the work guickly




Review of Fred's Appliance Service


Service call




Review of Fred's Appliance Service

I was very satisfied with your service. Repairman was helpful and knowledgeable


Very Peofessional!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Joe was very professional both times he came to our home.Knew his stuff and did what was needed to be done. Joe is a great Asset to your company


Very Professional




Review of Fred's Appliance Service

Jason was professional, knowledgeable, neat and organized.


Beth




Review of Fred's Appliance Service

Technicians are always very respectful and explain everything along the way. Also when I call for appointments anyone I have ever spoken with is very friendly. I would always recommend Fred’s Appliance.


Knowledgeable and efficient




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Fred’s Appliance is always quick to respond. The staff Are knowledgeable and good at their jobs.


Happy with service




Review of Fred's Appliance Service

Dan was helpful and efficient at diagnosing and fixing my oven. Would highly recommend.


Very professional




Review of Fred's Appliance Service

He was very professional and courtious


Response from Fred's Appliance Service:

Thanks!


Excellent!




Review of Fred's Appliance Service

Excellent!!!


Very impressed




Review of Fred's Appliance Service

I was impressed with the prompt service and the friendly repairman.


Great and knowledgeable service man Gabriel




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Polite service man




Review of Fred's Appliance Service

Good work, good service


Great service




Review of Fred's Appliance Service

Always very satisfied with Fred’s Appliance Service.


Very professional and knowledgable!!




Review of Fred's Appliance Service


Connie




Review of Fred's Appliance Service


Jeff M.

Jeff M.

WASHER MAYTAG MVWX700XW1 The bearings in the transmission have failed needs a new transmission; ordrng 1 W11132267 (Gear case) and 1 Shipping

Near Andrea Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM Cc freezer gasket falling off door. Used some silicone around gasket to adhere to door. If happens again will need new door.

Near Apple Creek Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

COOKTOP ELE JENN-AIR JGD3536BS00 The one gas burner has failed will not shut off needs a new manifold which comes with all new valves; ordrng 1 W10467732 (Manifold) and 1 Shipping

Near Sanctuary Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Installed evap fan motor. Checked to ensure damper and air returns clear. Good airflow to ff section. Op test good.

Near Avondale Rd, Woodmere, OH 44122
Corina B.

Corina B.

DRYER GE GFDS140GD0WW Replaced the idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near S Locust Dr, Kirtland, OH 44094
Dan H.

Dan H.

WASHER GE GTW335ASN1WW "Customer complaint that lid will not unlock, unplugged unit, plugged back in, lid unlocked, ran drain and spin cycle, lid locked unit spun, unit completed cycle, lid unlocked, op test good"

Near E Walnut Ave, Painesville, OH 44077
Brian M.

Brian M.

BUILT IN FRIDGE KITCHENAID KSSC48QTS02 "Cc unit not cooling Found no frost pattern or ice build up on evap Needs sealed system repair Needs compressor, heat exchanger, evap, and pan heater.; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan) and 1 WPW10143759 (dryer) and 1 Needpart# (Heat exchanger)"

Near Hawksmoor Way, Chagrin Falls, OH 44023
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

Near Meriden Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS0 "Cc unit not washing. Confirmed water entering unit but the pump is not washing. 4-3, wash motor error code. Went through tech sheet, tested. Replaced t/s wash pump assembly. Tested, ran diagnostics. Good. Op test ok*** customer called whirlpool, covering part. Customer owes labor and SVC only; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Grandview Dr, Independence, OH 44131
Jeff M.

Jeff M.

DRYER SAMSUNG DV45H7000EWA2 The units not heating its displaying an HE code. I took the machine apart and tested the heating element the heating on that tested good its not grounded I tested the two fuses on the heating element cage both fuses tested good I tested the fuse on the back of the blower that tested good. The unit is receiving proper power. The unit needs a new control board estimate only; ordrng 1 DC92-01626B (Control) and 1 Shipping

Near OH-307, Geneva, OH 44041
Jeff M.

Jeff M.

DRYER SAMSUNG DV5689100EG The unit is heating he venting is good. The unit was lvl incorrectly. I relvled the unit the clothing would now come in contact with the moisture sensor op tested good

Near Dadeyville Rd, Austinburg, OH 44010
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that the left door does not shut and handle is loose , tightened handle, door is working properly, unit is operating as designed ; O-emld tckt , states that autho needed"

Near Highland Dr, Willoughby, OH 44094
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit not working, drum not spinningConfirmed drum will not turn by hand, checked motor and belt. Motor bound up. Removed blower housing, found garment tangled up in blower wheel. Removed and tested. Unit heating and tumbling normally. Op test good."

Near Haltnorth Walk, Cleveland, OH 44104
Corina B.

Corina B.

RANGE KITCHENAID KDRU767VSS00 "CC that the right front burner does not work, middle burner sometimes does not light, middle rack is cracked, when having more then one burn the control turns on and the timer does not work. Found timer not working, half of the screen has line in it. The middle back burner sparks when every burner is on high. The right front burner does not have a spark going to the burner. The grate is cracked. Will need a ui, control, spark module, grate, harness and burner. Harness is nla. ; ordrng 1 W11241664 (Grate) and 1 WPW10533029 (Control) and 1 WPW10116103 (Keyboard) and 1 WPW10320937 (Burner) and 1 WP71002749 (Spark module) and 1 W10145986 (Wire harness)"

Near Edgewater Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 CC that the door is cracked. Found the is cracked. Will need a new door. ; ordrng 1 W11130236 (Door)

Near West Blvd, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Cc unit leaking at bottom of doorCustomer stated the plumber thought it may be the inlet valve. Checked dispense water connection on bottom of door. Found water line to door dispense not pushed in to John guest fitting all the way. Reseated line connection. Turned water back on. Tested dispense several times. No leaks found. Op test good.

Near Norfolk Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc ice maker not working. Ran step 57 E2 ice maker lost home position. Cycled ice maker would not find home position. Timed out. Will need new icemaker. Customer can install parts. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Ferndale Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR GE PGSS5RKZCSS "Customer complaint of loud noise, confirmed, bearings in evaporator fan motor are bad, unit needs new evaporator fan motor ; ordrng 1 WR60X10277 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Lakeshore Blvd, Mentor, OH 44060
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Replaced control, bulb and socket OP Test Ok"

Near Fewtown Rd, Deerfield, OH 44411
Joe O.

Joe O.

DRYER GE DBSR453EB0WW Installed dryer bearing repair kit. Ran test cycle. Op test ok

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: ui not allowing selections, interior lights not functioning, not making ice or dispensing waterFound unit is in sabbath mode. Exited sabbath mode. Tested. Op test ok"

Near Heritage Ave, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE LGHD2369TF5 "Cc unit ice maker making a noiseCustomer recorded video of unit making noise. Confirmed ice maker circulation fan contacting ice inside ice box. No ice buildup at this time, unit does have residual frozen condensation around ice box. Ordering updated ice box housing kit. ; ordrng 1 5303918784 (Air handler housing kit)"

Near Belleflower Cir, Newbury Township, OH 44065
Marie V.

Marie V.

MICROWAVE WHIRLPOOL wmh53520cs6 "When arrived maintenance had the microwave on a hallway, the outlet that we were working on was not on its own dedicated circuit,when turned power on on unit, it trips the breaker also it tripped another outlet that was there and a printer all does were in the same circuit, they flipped breaker back on unit tripped again and it fried the board. Unit will need control filter board... unit needs to be on its own dedicated circuit ; ordrng 1 W11100597 (Control) and 1 WPW10531156 (Filter board) and 1 W11244490 (Interlock), used 1 SHIPPING (shipping and handling) from stock"

Near John Rd, Olmsted Township, OH 44138
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAKZ0 "Cc unit sometimes not working or wont drain. Found outlet wires burned. The bolts that hold wires In are not tightened down all the way. Stripped back wires, cut off bad part. Reconnected, tested. Good. Op test ok"

Near Willow Lake Dr, North Royalton, OH 44133
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEDC0 Found incorrect part was shipped. Correct part number wrong part. Re ordering bellow.Boot shows out of stock. Office to reschedule; ordrng 1 W11106747 (Door boot)

Near Pinehurst Ct, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW0 Found unit in flood mode when finished with flood mode did a calibration and auto test on unit and passed. suggested customer to keep loads to 6 to 7 bath towels max. Opt test ok.

Near Anthony Ln, Parma Heights, OH 44130
Joe O.

Joe O.

RANGE WHIRLPOOL WFG770H0FZ0 Installed listed parts. Tested. Op test ok

Near Orchard Rd, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed clips OP Test Ok

Near Fewtown Rd, Deerfield, OH 44411
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Replaced switch. Tested. Lights are good. Op test ok

Near Newton Rd, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GB2FHDXWS09 "Cc: not cooling ff sectionFound temps in ff section at 53 degrees, and freezer at 6 degrees. Found evap fan not running. Entered service mode. Tested evap fan and damper. Needs evap fan motor; ordrng 1 WPW10128551 (Evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Priday Ave, Euclid, OH 44123
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Clamp wasnt all the way, corrected. Tested. Good. Op test ok"

Near Falling Water Cir, Amherst, OH 44001
David R.

David R.

REFRIGERATOR GE gfss2hcycss "Cc unit FF not cooling, FZ is good. Tested temps, 65 in FF and 10 in FZ. FZ is cold, can see ice build up on bottom floor. Opened FF, checked damper, damper is opening and closing, no airflow coming from FZ. Fan is not coming on, checked. Needs new motor and drain hose needs to be cleared. ; ordrng 1 WR60X10277 (FZ fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Smith Rd, Wellington, OH 44090
Joe O.

Joe O.

DRYER MAYTAG MGD5630HC2 Cc: not startingFound door switch mis aligned. Corrected door switch. Op test ok

Near Hatches Corners Rd, Conneaut, OH 44030
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc couldnt not get unit to unlockCustomer stated unit was control locked, couldnt unlock by pressing lock button, would countdown to 2 then rest, had to unplug. Plugged in unit. Ran diagnostics, found code f0e2 for oversuds. Ran diagnostics cycle, all functions passed. Possible interface error, ordering UI. ; ordrng 1 W11316623 (UI console)"

Near Country Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

FREEZER WHIRLPOOL GAFZ30FDGB01 Found gasket open it needed to be steam so I did for 30 minutes but door still not closing properly took hinge out and door seal properly but when trying to verify the doors top hinge found it pushes out the door causing it to leave a gap between the gasket and freezer. Called tech line and talked to Tj face timed him to show him the issue and was recommended to order a new door and if it doesnt fix the problem will need to replace unit.; ordrng 1 W11233211 (Door)

Near Yoder Blvd, Avon Lake, OH 44012
Marie V.

Marie V.

REFRIGERATOR KENMORE 106.8679381 "Cc that the unit is not cooling, took temp 64* on fresh food section and 34* on freezer. Found evaporator fan not running and relay on unit is clicking. Unit has a good frost pattern. Unit will need evaporator fan and relay, The relay is discontinued. ; ordrng 1 482469 (Evap fan) and 1 989646 (Relay), used 1 SHIPPING (shipping and handling) from stock"

Near Havana Rd, Garfield Heights, OH 44125
Jason N.

Jason N.

WALL OVEN GE ZET958SF1SS "Cc unit oven not heating past 300 degreesCustomer stated upper oven is slow heating and never reaches higher then 300, lower oven is fine. Checked element conditions, found bake element physically popped open. Unit needs bake element. ; ordrng 1 WB44T10055 (Bake element)"

Near Chadbourne Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit will not dispense ice Found augur impeller to be messed up and motor to be slipping Needs divider motor and impeller ; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11378860 (Washer)

Near Roy Marsh Dr, Kent, OH 44240
David R.

David R.

MICROWAVE WHIRLPOOL KHMS2056SSS1 "Cc unit display will not let you make selections, fan, light under is working. Tested, confirmed. Display comes in door assembly. Unit will need door assembly. Customer paid SVC, do not order parts ; ordrng 1 W10282802 (Door), used 1 SHIPPING (shipping and handling) from stock"

Near Rockside Rd, Seven Hills, OH 44131
Jason N.

Jason N.

RANGE AMANA AEP222VAW4 "Cc unit element broken, needs replaced Confirmed bake element physically popped open. Unit needs bake element. Also oven door handle is broken on one side, will cause door issues if not replaced. Ordering bake element and oven door handle. ; ordrng 1 WPW10163272 (Bake element) and 1 WP98004947 (Door handle) and 2 3196166 (Screw)s"

Near W 14th St, Cleveland, OH 44113
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Cc unit not cooling cust showed pop, sent pic unit show 48-52* freezer 24-45* found a lot of frost on back near evaporator found thermistor opening will need main control ui and wiring harness. ; ordrng 1 W11212392 (Control) and 1 W11214887 (Ui) and 1 W11342162 (Harness)"

Near Arlington Dr, Willoughby, OH 44094
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Cc that the unit is not making ice. Turned the ice maker on and it just keeps cycling and cycling it never ask for water. Check connection at the door they were good , replaced ice maker from Surplus . Op test ok; ordrng 1 W10873791 (Ice maker)"

Near Cliffside Commons Dr, Rocky River, OH 44116
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KBFN506EPA01 "Replaced freezer lights and board , op test no good. Check light switch,good. Called tech line spoke with Austin. told me to replace the light on the free food section. Op test ok. Unit will need main control due to relay clicking every time you open and close the door. ; ordrng 1 WPW10739408 (Control)"

Near Wilderness Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBRO36FMX01 "He said If we unplug unit and disconnect fan and turn power on and start beeping replace fan motor and control if it doesnt beep just replace control so found no beeps when fan unplug will need control; ordrng 1 W10818296 (Control) and 1 W10822580 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Beach Cliff Blvd, Rocky River, OH 44116
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FFBD2406NS10B "Cc unit not fillingStarted cycle, unit immediately starts draining. Checked float switch and connectors. Float switch checks good. Wiring to control checks good. Unit stuck in draining cycle, will not respond. Unit needs control board. Estimate only at this time. ; ordrng 1 5304512731 (Control board)"

Near Washington Blvd, University Heights, OH 44118
Brian M.

Brian M.

MICROWAVE KITCHENAID KOCE500ESS09 "Cc unit microwave door not closing properly Called whirlpool they said to replace door , switch and hinges; ordrng 2 W10874474 (hinge-door)s and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10687342 (door/mw) and 1 W11449277 (Switch)"

Near Forest Glen Trail, Ravenna, OH 44266
Marie V.

Marie V.

WASHER MAYTAG MVWB765FW0 "Cc that unit makes a noise when is on a cycle but does not makes the noise all the time. Ran diag found F3E2 - inlet water temperature fault F0E5 off balance load F2E1 UI stuck button. Deleted error codes. Ran auto test , everything sounds normal. Did UI test, pass. Pulled unit out found lost of oil all over the unit , will need gearcase. Customer will not fix. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Shoreman Dr, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Cc getting ice but not dispensing. Found power getting to ice maker motor but just humming. Will need motor, gave estimate to customer. Do not order parts at this time ; ordrng 1 W10822606 (Icemaker dispenser motor), used 1 SHIPPING (shipping and handling) from stock"

Near Saratoga Trail, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 2536041261E The temperature control thermostat is sticking as soon as I bumped the thermostat the unit kicked on; ordrng 1 241537103 (Thermostat) and 1 Shipping

Near Shore Dr, Madison, OH 44057
David R.

David R.

STACK W/D GE WSM2420TBAWW "Customer had questions about dial knob. Found out pieces are missing/broken Never seen pieces when diagnosing. Customer says it was never like this. Will need dial assembly, WH11X10045. Sending to office for review; saved tckt"

Near Groveland St, Oberlin, OH 44074
Jason N.

Jason N.

MICROWAVE AMANA RSBG659P "Cc unit not powering onCustomer stated it made a weird noise then powered off, wouldnt turn back on. Inspected unit, found main fuse open. Checked components for cause of blown fuse, found h.v. Capacitor shorted. Unit needs capacitor and main fuse. ; ordrng 1 59001651 (H.v. Cap) and 1 M0805201 (Fuse)"

Near Bunbury Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR GE GFE28HMHGES "Found fan in freezer section not working until we moved panel on back of freezer and started spinning and has low speed power.needs fan motor customer will paid for part and service call and shipping only he will install by him self no need to come back ; ordrng 1 Stock (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

Near Glenbrook Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 Found loose connection on unit fixed issue ran calibration and auto test. Opt test ok.

Near Oberlin Rd, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ1 Installed main control. Unit powered on. Op test good.

Near Euclid Ave, Willoughby, OH 44094
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer had POP. Cc no display. Unit not turning on or taking commands. Checked outlet box, burnt wires, shorted out. Unplugged unit, cut out burnt wires and spliced the good end together. Wrapped with electrical tape. Tested unit in diagnostics, good. All components working. Op test ok"

Near E Boston Rd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC302EBS02 "Customer had questions about leveling. Reviewed and went over what I did last time, cabinet above fridge so only can go a certain height with leveling legs before it touches. Leveled as best a possible. Let customer know to contact whirlpool about cleaning products for unit. Called and documented with techline. Unit is good. Op test ok"

Near Olympus Way, Strongsville, OH 44149
David R.

David R.

DISHWASHER WHIRLPOOL WDF510PAYWA "Cc unit not draining. Cleared drain hose, found drain pump open. Replaced from t/s. Tested. Good. Op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near S Meadowpark Dr, Walton Hills, OH 44146
Jeff M.

Jeff M.

DRYER MAYTAG MEDX6550W1 Installed the new part op tested good.

Near N Ridge Rd W, Geneva, OH 44041
Marie V.

Marie V.

WASHER AMANA NTW4516FW3 "Cc that the lid lock was stuck and it would not open up. Ran diag found F5E3 - lid unlock fault, F2E1 stuck key, F5E2 lid lock fault, lid lock failed on resistance test. Will need new lid lock. Will not order, lid lock is on its way; schdld next appmnt for 1/29 FRI !"

Near Gull Dr, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER MAYTAG DWU9200BAB "Customer complaint that unit is not cleaning dishes, found standing water in bottom of tub, advanced timer to drain, water tricked out of drain, repeated to clear all water out started normal wash cycle, unit filled and began washing, advanced timer to drain, water flowed out as normal, repeated with same results, advised customer to run a cleaning cycle through unit"

Near River Oaks Trail, Gates Mills, OH 44040
Corina B.

Corina B.

STACK W/D GE WSM2420TBAWW "CC that the unit is not turning on. Checked the power to the outlet l1 to n 23 volts l2 to n 120 volts l1 to l2 23 volts. Checked cord, good. Will need an electrician. Office to refund money for parts."

Near Groveland St, Oberlin, OH 44074
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling both sectionsFound both sections at room temperature. Checked compressor health. Compressor very hot, not running. Start relay kicked in, compressor buzzing loudly, drawing 7.5a then relay kicks out. Compressor locked up, unit needs compressor. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"

Near E 222nd St, Euclid, OH 44123
Corina B.

Corina B.

DRYER MAYTAG MEDC700VW0 CC that there is a loud squealing noise when it first starts. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Juniper Ct, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc unit giving code, F6E3 F6E2. Communications error code. Order control and console ; ordrng 1 W11135391 (Control) and 1 W11195970 (Main control)"

Near Akins Rd, North Royalton, OH 44133
Dan H.

Dan H.

WASHER WHIRLPOOL LSN7233BW0 "Installed new timer, op test good"

Near Donnybrook Rd, Maple Heights, OH 44137
David R.

David R.

RANGE WHIRLPOOL MER8800FZ2 "Customer had POP, bought last year. Cc unit not heating properly on bake. Tested, bake element is good, power coming into unit is good. Found control not sending enough voltage down to element. Ordering control.; ordrng 1 WPW10340323 (Control)"

Near Wallings Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFEF3018LSD Installed the new part op tested good.

Near Georgetown Ln, Madison, OH 44057
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Replaced door, check water and ice dispenser. Op test ok"

Near Peachtree Ln N, Cleveland, OH 44134
Joe O.

Joe O.

WASHER WHIRLPOOL MHW5500FW1 Cc: loud squealing sound during cycleFound error code f3e1(water level system error). Ran quick test cycle. Found bolt holding rotor to basket broke off inside basket. Needs tub assembly and screwTub assembly shows out of stockEntitlement shows basket under 10 year parts only warranty. Customer does not want to repair at this time(2 man 3 job count if customer decides to repair); ordrng 1 W10901175 (Tub assembly) and 1 W11253212 (Screw)

Near Pheasant Run Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL GU1200XTLS1 Gasket torn and botton inner door loop seal broke ordering parts needed ; ordrng 1 WP8269311 (Inner door) and 1 W10542314 (Gasket cabinet)

Near Crocker Landing, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 "Cc unit bolt broke off in rear Found stator bolt broke off inside shaft Needs tub and bolt Tub is under 10 year warranty ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw), used 1 SHIPPING (shipping and handling) from stock"

Near Gibbs Rd, Andover, OH 44003
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW2 Cc unit is letting in hot water when set to cold Found hot cold reversed Swapped hoses OP Test Ok

Near Saint Germain Blvd, Warrensville Heights, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc customer states unit not draining well and causing odorsRan diagnostics, no codes stored. Checked drain hose, connected properly, good loop. Ran wash test then cancel drain. Unit draining properly."

Near Knollwood Trail, Cleveland, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit codes f6e3 and will not start a cycleRan diagnostics, verified f6e3 for no communication detected from MCU from ACU. Replaced main control and UI using customer supplied pre Id parts. Ran diagnostics cycle, all function passed. Called wp techline, Joel, unit(washer) needs to be on a dedicated circuit. At this time, unit is sharing an outlet with dryer. WP will not replace anymore parts until unit is on a dedicated circuit by itself."

Near Laurelhurst Rd, University Heights, OH 44118
Corina B.

Corina B.

ELEC SLIDE-IN JENN-AIR JES9750CAS02 "CC that 3 of burners are not working. C replaced the 3 switches. Checked power coming into each switch 240 each switch. Checked power to relays 120 v relays not closing to turn on burners. Checked power at cartridge 0 v. Replacing all relays. ; ordrng 4 WP8566493 (Relay)s, used 1 SHIPPING (shipping and handling) from stock"

Near Sweetwater Dr, Brecksville, OH 44141
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPM704KPS0 Cc unit not washing Found sump running but not creating pressure to move arms Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)

Near Madison Rd, Huntsburg, OH 44046
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW2 I put the unit in a test cycle did not hear anything strange I put the unit in a spin cycle with five towels unit tested good

Near Main St, Perry, OH 44081
Brian M.

Brian M.

DISHWASHER GE GDF620HGJ2BB "Cc unit just beeping Found unit to have a error of miscommunication Needs UI and main Control boards ; ordrng 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Rock Creek Rd, Chardon, OH 44024
Jason N.

Jason N.

RANGE WHIRLPOOL KODE500ESS05 "Cc unit oven taking too long to preheat and temps not where they should be after. Found foil lining the bottoms of both ovens. Advised customer manufacturer does not recommend this, and could cause the issues customer is experiencing. Ran bake test on both upper and lower ovens to 300 degrees. Let cycle. Temped both ovens. Temps reading 302-312 in both upper and lower. Unit is working as designed. Op test good."

Near Buckhurst Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Found no error code ran calibration and auto test pass also ran manual test on cold and hot confirm good customer was washing sheets pillow comforter that made was to heavy for unit and could off possibly throw off control but for our results no issue found

Near Spinnaker Dr, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE WHIRLPOOL KERCG00GAL0 "Cc unit not baking Found element open Needs element ; ordrng 1 WP9750213 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Carmichael Dr, Chesterland, OH 44026
Marie V.

Marie V.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc that the unit is not washing dishes, confirmed. Pump motor is receiving 120V, unit will need new pump. Replaced from T/S. Ran unit, no leaks.op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Dover Center Rd, Westlake, OH 44145
Joe O.

Joe O.

MICROWAVE WHIRLPOOL KBMC140HSS04 "Cc: not all functions working, will not startFound only some selections on ui are working. High pitched squeal coming from control. Spoke with BJ, needs control and ui. Control and ui are no longer available; ordrng 1 8302345 (Control) and 1 4456877 (Membrane)"

Near Haywood Dr, Cleveland, OH 44121
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW1 CC that the drain hose does not stay in the sink. Zipped tied the drain hose to the water line. Started a rinse and spin. Drained the tub. Drain hose stayed. Optest ok.

Near Caine Ave, Cleveland, OH 44128
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE540H0AS0 "found Heating bake element shorted needs replaced.; ordrng 1 W10779716 (Element-bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Spinnaker Dr, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Cc: leaking oil underneathFound gear case leaking oil. Belt slipping. Needs gear case and beltParts show out of stock. Office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (Belt)

Near Botanica Ln, Cleveland, OH 44124
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit is not heating. Checked the voltage to the terminal block, good. Checked the fuses found a wire to the thermostat off. Installed the wire. Unit started to heat. Optest ok."

Near E 178th St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced ice maker, ice door, freezer light, and electronic control board ran ice maker test 44, 45 and 47. Opt test ok."

Near Compass Cove, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE KITCHENAID KEBS209BSS00 "Cc unit doesnt preheat correctly and unit came on by itself Customer stated temps were never correct. They also had an instance were they came home and unit was in a preheat without customer input. Ran diagnostics, found code f1e1 for oven user interface failure. Tech sheet states replace UI. ; ordrng 1 W10570022 (UI console)"

Near Brucefield Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: unit skips directly to rinse cycleFound customer had unit on rinse and spin. Advised customer unit will go to rinse cycle if on rinse and spin. Found no stored error codes. Ran normal cycle. Ran auto test and calibration. Op test okCustomer stated he never got the water valve. Part not needed.

Near Edgewood Ave, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that ice maker is not working, no ice maker error codes found, ice maker cycles and fills, ice level sensors are good, ice box fan and thermistor are good, unit needs new control; ordrng 1 WPW10675033 (Cntrl)"

Near Carol Dr, Independence, OH 44131
Corina B.

Corina B.

REFRIGERATOR IKEA IX6HHEXDSM00 Replaced the ice maker. Cycled the ice maker. Optest ok.

Near Edgerton Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSF26C4EXT02 Dispenser pads and valve inlet needs replaced.; ordrng 1 WPW10370593 (Pads) and 1 WPW10238100 (Valve inlet)

Near Mulberry Ln, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC703HPS00 Installed the new part op tested good.

Near Lake Rd, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL CED9160GW1 The user interface board did not show up the board needs to be re-ordered; ordrng 1 W11107837 (Control)

Near Erie Rd, Eastlake, OH 44095
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5200VQ2 "Customer complaint that unit is not spinning, Confirmed, found gear oil under unit, brake is locking up, unit needs new gearcase, brake assembly, and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Camelot Dr, Parma, OH 44134
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit does not spin or drain, found drain pump not draining , drain pump is receiving 120vac , installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER) from stock"

Near Bidwell Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

RANGE GE JPP26GR18 The timer on the oven failed. The bell was constantly ringing I disabled the bell unit tested good

Near Meadowlawn Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSQ9564JQ Customer has flood protective hoses. The cold hose needs to be replaced

Near Pearl Rd, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Customer complaint that fresh food section door grinds when loaded and lights are not working, found door closer worn out and freezer section light out, unit needs new door closer and led module ; ordrng 1 WP2182179 (Cam) and 1 W11049959 (Cam) and 1 WPW10515057 (Led), used 1 SHIPPING (shipping and handling) from stock"

Near Greenbriar Dr, Parma Heights, OH 44130
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4800XQ4 "Cc unit making a scraping soundRan dryer test cycle, found light squealing coming from unit. Pulled unit apart, found rear roller nearly seized. Quoted customer dryer repair kit. Replaced rollers, pulley and belt using truck stock repair kit. Reran dryer op test, no abnormal sound. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Kingston Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL MVW6230RHW "Cc: loud screechingCustomer showed video, unit screeching during start up. Found belt stretched and slipping on pulley. Needs beltBelt shows out of stock. Office to reschedule; ordrng 1 W11239857 (Belt)"

Near Helen Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER AMANA NTW4605EW0 The main pulley came off belt has damage to it needs a new belt; ordrng 1 WPW10006384 (Belt) and 1 S (Shipping)

Near Waverly Rd, Eastlake, OH 44095
Marie V.

Marie V.

DRYER AMANA NED4655EW1 "Cc that the unit is making a loud noise while is running. Found screw between felt seal and drum. Removed it, seals are not damaged.ran unit. Op test ok"

Near Cedar Dr, Lorain, OH 44052
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2258FEZ04 "Customer complaint of urine smell, no unusual smells noticed, unable to duplicate the problem , unit is operating as designed"

Near Riverwood Ave, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBB "CC that the unit is not cooling. Fans and compressor are running. Tapped the system 20 vacuum. Used nitrogen no leaks. Will need a compressor and drier. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Emerson Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 Cc of noise Found noise coming from compressor area tweaked some lines and noise stopped Advised to watch

Near Hattrick Rd, Ravenna, OH 44266
Marie V.

Marie V.

WASHER MAYTAG MVWC565FW2 "Cathay unit needs a electric check. Tested all components on unit, hook unit to a water supply at the lunch room , hot water valve failed. Will have to order part. Do not have it on the truck. ; schdld next appmnt for 2/1 MON !"

Near Center Rd, Avon, OH 44011
Joe O.

Joe O.

DRYER MAYTAG MEDX500XW0 "Cc: loud, not levelCould not duplicate issue. Unit functioning as designed. Op test ok"

Near Fontenay Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

WASHER WHIRLPOOL MVWP575GW Cc: leakingRan test cycle. Found customers drain overflowing under counter. Advised customer he needs the drain cleared. Op test ok

Near Corydon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MHWE450WJ01 "Cc of rubber and plastic smell Found bearings to be bad and inner tub wobbling Needs outer tub ; ordrng 1 W10772619 (tub-outer) and 1 W10772607 (tub-outer), used 2 SHIPPING (shipping and handling) from stock"

Near Seasons Rd, Streetsboro, OH 44241
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5105HW0 The control board has failed the unit is not operating correctly mechanically everything functions; ordrng 1 W11498808 (Control)

Near Dawsey Rd, Rock Creek, OH 44084
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not working Ran bake test, ignitor not glowing. Checked power in to ignitor, good at 118v. Unit needs bake ignitor. Customer not repairing at this time, estimate only. ; ordrng 1 12400035 (Ignitor)"

Near E 144th St, Cleveland, OH 44110
Dan H.

Dan H.

DBL WALL OVEN ELECTROLUX FGB24T3ECF "Customer complaint that unit is not turning on, found display blank, found no power to unit, advised customer that they need an electrician to correct power supply"

Near Clifton Blvd, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL W4TXNWFWQ01 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, nothing is running, found no power to outlet, advised customer that they need an electrician to correct power supply"

Near E 172nd St, Cleveland, OH 44119
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611LB Cc icemaker leaking and broke the ice container when trying to get ice Found ice bin broken and and icemaker motor to be not working properly Needs bin and ice maker ; ordrng 1 241860803 (ice container asm) and 1 241798231 (Icemaker)

Near Silver Meadows Blvd, Kent, OH 44240
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced the door switches and fuse. Heated a glass of water. Optest ok.

Near Waldamere Ave, Willoughby, OH 44094
David R.

David R.

DISHWASHER MAYTAG MDB8959SKB0 Replaced all broken parts. Tested. Good. Op test ok

Near Chandlers Ln, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ran test 56 found error e5 time out also found fill tube frozen and heater open call bj he ran few other test will need parts list ; ordrng 1 W11087201 (Fill tube heater) and 1 W10815476 (Fill tube) and 1 W10843055 (Main control) and 1 W11294907 (Ice maker)

Near Doral Ln, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KENMORE n/a Found hair liner on assembly pump need partts listed customer will think about it

Near Wood Oval, North Royalton, OH 44133
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS3 Cc of leak Found leak coming from around soap dispenser Tightened screws on dispenser ran test cycle no leak OP Test Ok

Near Industry Rd, Ravenna, OH 44266
Corina B.

Corina B.

RANGE GE JSS28DN2BB "CC that the unit will not reach temp. They replaced the bake element. Heated oven to 350* kept cycling on and off properly. Will need a control and a temp sensor. ; ordrng 1 WB27T11310 (Control) and 1 WB23T10015 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Trenton Square, Euclid, OH 44143
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M05W2 "Cc: loud boom when igniting, flame too low, long ignite timesCustomer stated the gas company told him the flame on the oven burner is too low. He also stated that intermittently when igniting there is a loud boom. We have the incorrect model and serial number for unit. Advised customer to contact his warranty company and have them send a dispatch with the correct information. If he gets the correct authorization it is going to need a igniter.; saved tckt"

Near E 144th St, Cleveland, OH 44110
Dan H.

Dan H.

WASHER WHIRLPOOL WFW70HEBW1 "Customer complaint that unit makes a banging noise, ran drain and spin, no banging heard, suspension is good, bearings are loose, unit needs new tub, and basket, customer does not want repair ; ordrng 1 WPW10737541 (Tub ass), used 1 1OVRSZ (oversized shipping) from stock"

Near Lake Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Office found error code F6e4 control mismatch and f6e6 los communication needs all control board office when we get and authorization for full repair order parts, also when arrive oven was off when customer turn power on bake stay on without turning it on call safety team and whirlpool tech line to document customer will call whirlpool for repair, safety team will call customer ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Prescott Ln, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MVWB835DW3 "Cc unit is giving F6E2 F6E3 error, intermittently but sometimes works. Communication error code, will need UI console and control. Customer paid SVC, do not order parts. ; ordrng 1 W11112656 (Console) and 1 W11170706 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Metropolitan Blvd, Olmsted Falls, OH 44138
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit lights not working Found freezer light led out and 4 top ff section leds out. Checked power to freezer led, good power in. Replaced freezer led module using truck stock. Illumination returned to unit, op test good.; used 1 W10695459 (Led module) from stock"

Near Call Rd, Perry, OH 44081
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Replaced the drain tube. Steamed out the evap. And cleaned out the drain hole. Optest ok

Near Clifton Pointe, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Replaced the door handle. Optest ok

Near Layla Ct, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAKZ "Customer complaint that unit is not heating or cleaning and frame is damaged, heater is good wash motor is good, no damage to frame found, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit will not stay running, confirmed, found a wire had popped out of motor plug, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near E 109th St, Garfield Heights, OH 44125
Marie V.

Marie V.

WASHER WHIRLPOOL WFW5620HW0 "Cc that the unit has an error code F4E1 and is making a loud noise. Called Whirlpool tech line spoke with rich file number told me to check continuity from j3 pin 1 2 had 0 . Is good. Heater has 15 ohms. Found cover open, causing harness to become loose not allowing control to read temp. Corrected issue, ran unit op test ok"

Near Talbot Ln, Lorain, OH 44055
Marie V.

Marie V.

WALL OVEN WHIRLPOOL WOD51EC0HS01 "Cc that when she put the thermometer on the oven does not read 350* and when she open the door the fan starts running. Cust wanted me to call whirlpool tech line , spoke with TG. Calibrated unit by -30 cust said that is both oven, took temp unit was a 380*. Also he said is normal for fan to run when you open the door."

Near Capri Ln, North Ridgeville, OH 44039
Marie V.

Marie V.

WASHER WHIRLPOOL MVWX655DW1 "Replaced main control, ran calibration. Op test okBrought core for return"

Near Holly Ln, Avon, OH 44011
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 "Installed filter housing. Ran dispense test. Dispense test good, good flow. Op test good."

Near Chestnut Hill Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Cc unit leaking from valve in the back of the unitCust stated he tried to tighten connection to valve, but seems to be leaking from valve itself. Confirmed housing likely has a hairline crack. Replaced using customer supplied part. Checked for leaks, ran dispense test. No leaks, op test good."

Near E 216th St, Euclid, OH 44123
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Talked to whirlpool tech line for issue with door not lining up with the left hand side door and was told to add permagum behind the seal to pair up both doors. And explained to customer that left hand side door has to be shut manually in order to close completely. Recommended that if they have anymore questions to call whirlpool. Opt test ok. Wp505587

Near McIntosh Pl, Avon, OH 44011