Service History 110 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Brecksville, OH 44141

David R

Job Details: 04/25/2023

"Replaced all 3 doors. Leveled as best as doors would go, customer did not want leveling legs down, they want to be able to move unit in and out. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Garfield Heights, OH 44125

David R

Job Details: 04/25/2023

"Cc unit not cooling. Sealed system parts 5 year warranty parts and labor. 40 psi while unit is off and 10 inch vacuum while running. No frost pattern on Evap. Low side leaking. Used nitrogen 140 psi. Checked evap, nothing. Ordering comp and filter drier. ; ordrng 1 W10507884 (Comp kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/25/2023

When replacing the harness found the wires corroded. Took pictures. One of the wires broke off of the connector. Can not fix unit. ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44112

Corina B

Job Details: 04/25/2023

"CC that there is a noise. Confirmed. Found the one wire to the terminal block stripped. Replaced the wire. The motor is broken. Replaced the motor from surplus. t/s. Tested. Opt test ok. ; used 1 279827 (Motor), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Bedford, OH 44146

David R

Job Details: 04/25/2023

"Customer had POP, 8/24/22. Cc making noise when spinning. Found belt slipping off cam, replaced both from t/s. Found drain line banging up again customer dryer. Tight squeeze. Taped line, customer to zip tie line if needed. Leveled unit even. Advised of anti vibration pads. Unit is good. Ran with load, no noise from washer. Only zip tie hose if needed. Unit is good. Op Test Ok. ; used 1 W107967 (Cam), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/25/2023

"Cc unit not washing properly Found sump not creating pressure to move spray arms Needs sump assembly ; ordrng 1 WPW10671942 (sump and motor assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Westlake, OH 44145

Angel

Job Details: 04/25/2023

"Cc dryer is taking along time to dry. Could not duplicate cc, tested unit, using digital thermometer at vent 180 degrees, also observed when the cycles would turn on and off. Opt test good. Advised customer that venting needs to be cleaned. Recommended Dryer Vent Wizards."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Ridgeville, OH 44039

David R

Job Details: 04/25/2023

"Cc unit not cooling. Found build up of ice/frost on FZ evap causing fan to not properly run. Bad wiring on Heater, broken apart. Ordering heater, fan, thermistor and UI if needed.***2 count, lots of frost build up. ; ordrng 1 W11573118 (Heater) and 1 W11515017 (Fan) and 1 WPW10384183 (Thermistor) and 1 W11456119 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44110

Corina B

Job Details: 04/25/2023

"CC that the unit will not start. Confirmed. Found the hot and the cold are reversed. Switched the hoses. F7E4 Basket Re-engagement, found the capacitor, shifter and the motor wires are corroded. Replaced the capacitor, shifter and motor from t/s and surplus t/s. Cleaned the connections. Started a cycle. Started. Opt test ok. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11568983 (Harness), used 1 W10913953 (ACTUATOR), 1 W11026785 (Motor), and 2 WP89503 (HOSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPSOO

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/25/2023

Cc led dim Found upper front led out Replaced using truck stock OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Rocky River, OH 44116

Angel

Job Details: 04/25/2023

"Cc that unit was not draining properly. Tested unit by starting a drain to see if the pump would run and it was could hear it trying to drain from the sink put my finger in the garbage disposal port and there was something stuck as soon as I tried to clear it out water sprayed out, so I took off the drain hose from the garbage disposal to clean it out tested unit and its draining as should now opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Grafton, OH 44044

David R

Job Details: 04/25/2023

"Replaced fill tube, dual valve and LED FF. Wrong fill tube ordered, need waterline for door for dispenser. Ordering water line ; ordrng 1 W10511930 (Water line door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Manny

Job Details: 04/25/2023

"Cc unit not working, verified and no power to the unit, checked voltage on outlet and good, when trying to get into diagnostics the unit started draining on its own, reset cycle and ran diagnostics, found f0e2 for off balance load, customer stated that she was washing a single feather pillow when the unit stopped working, explained to customer how important is for the load to be distributed evenly in the tub and also explained that a single item in the unit will 90% of the time will cause an off balance. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Middleburg Heights, OH 44130

Manny

Job Details: 04/25/2023

"Leveled unit for doors to close by gravity, showed her the doors closing on their own"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Joe O

Job Details: 04/25/2023

"Cc: door fallingFound hinge broke. Need hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/25/2023

"Cc unit not washing Found sump just humming after fill Needs sump assembly ; ordrng 1 W11416362 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB02

Near Euclid, OH 44119

Corina B

Job Details: 04/25/2023

"CC that there is no water or ice. Confirmed. Correct shut off. Removed the filter, no water. Removed the line from the door no water. Steamed out the reservoir. Found the water was turned off. Turned water on good water flow. Put the filter back in poor water flow. Replaced the filter, good pressure. Advised Cust to replace the plastic waterline with a braided flex line, copper or pex. Opt test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, OH 44077

Joe O

Job Details: 04/25/2023

"Cc: screw missingFound microwave hinge screw missing. Needs hinge screw; ordrng 1 461967825781 (screw)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 04/24/2023

Compressor not starting ordering part listed ; ordrng 1 W10865322 (Evap) and 1 W11592009 (Compressor) and 1 W11109499 (Dye filter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB

Near Cleveland, OH 44111

Angel

Job Details: 04/24/2023

"Cc not cleaning dishes properly, ran diagnostics found no codes, ran test cycle. To make sure heater and all other functions operated fine. Opt test good, explained to customer about the need to prime the hot water first. Also to try a different brand detergent, and to use rinse aid to help dry dishes."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/24/2023

Found connection on door is incorrect. Looked up door part. Incorrect door ordered. Re ordering door. Office to reschedule ; ordrng 1 W11518741 (Left ff door)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near LaGrange, OH 44050

David R

Job Details: 04/24/2023

"Cc unit will start up for about 15 mins and then says Finish without doing anything. F7E4 Basket Re-engagement failure. Found broken slider. Replaced from t/s. Ran diagnostics, good. All components working. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Mantua, OH 44255

Brian M

Job Details: 04/24/2023

Installed deli board OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Perry, OH 44081

Dan H

Job Details: 04/24/2023

"Installed new drain hose, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rome, OH 44085

Jason N

Job Details: 04/24/2023

"Cc unit making a knocking soundRan dryer test, found support roller is worn. Replaced using customer supplied pre Id repair kit. Reran test cycle, no abnormal sound heard. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near South Euclid, OH 44121

Jason N

Job Details: 04/24/2023

"Cc unit offbalance when in final spinRan diagnostics, no code stored. Checked tub suspension, checked good. Checked under unit, found oil leaking from gearcse, drive belt is saturated with oil. Unit will need gearcase and drive belt replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Parma, OH 44129

Angel

Job Details: 04/24/2023

"Cc that pump motor sometimes works sometimes doesnt and the landlord stated he would shake the dish washer and it would start working than stop. Ran diagnostics and unit had a FE3 for motor faulty/ loose connections. Checked all wiring underneath unit and looked good, so took off front panel looked at control board and when pushing the connectors in for wash pump it seated properly like if it was loose. So I explained to customer to make sure that the connector was the problem to monitor it for now if issue happens again they will need wash pump replaced."

We serviced a

KENMORE WASHER

Model 110.9156621

Near Strongsville, OH 44149

Angel

Job Details: 04/24/2023

"Changed agitator and motor coupler, tested, opt test good"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near North Royalton, OH 44133

David R

Job Details: 04/24/2023

"Replaced strike and latch. Tested. All components working, good. Op Test Ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 04/24/2023

Cc: error f8e4Found unit displaying f8e4(float switch open) error. Found sudsy water in float pan. Advised of detergent usage. Ran test cycle. No leaks found. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/24/2023

Cc: leaking from doorFound tub gasket warped. Replaced gasket. Ran test cycle. Op test ok

We serviced a

MAYTAG MICROWAVE OVEN

Model MMV1175JZ00

Near Strongsville, OH 44136

Angel

Job Details: 04/24/2023

Replaced ACU tested unit opt test hood no more error code.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Olmsted, OH 44070

Angel

Job Details: 04/24/2023

Replaced control board and fascia heater made sure that control board was sending voltage and it was had 120vac when I turned on heater on test 19 opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 04/24/2023

Customer needs Right FF door seal as well. Ordering and replacing all at same time. ; ordrng 1 W10830274 (Seal FF)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Newbury, OH 44065

Jason N

Job Details: 04/24/2023

Cc unit lid cracked on the cornerReplaced lid using customer supplied pre Id part. Lid op test good.

We serviced a

JENN-AIR RANGE

Model JGRP430WP00

Near Cleveland, OH 44109

Manny

Job Details: 04/24/2023

"Cc unit keeps clicking, and that the bake and broiler are not starting and when they do the temp starts at 170F degrees, verify and when FR burner is turned on out will stay clicking, customer states it happened after their son try cleaning the unit, took apart and FR micro switch is damaged, only stops clicking if turned to low, set unit to bake and started on the first click, let it get to 350 and switch to broil broiler comes on, switch to bake and comes on, unit needs FR valve with switch, oven electrode and burner, can hear the cooling fan rattling informed customer that there is a change that the unit needs the cooling fan since its rattling and the oven sensor since temps are starting from 170 degrees, customer will not proceed with the repair at this time.; ordrng 1 WPW10326645 (valve-brnr) and 1 W11643161 (Bake burner) and 1 W11448312 (Electrode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 04/24/2023

Steam all ice and replace parts opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Cleveland, OH 44102

Manny

Job Details: 04/24/2023

"Cc unit not cooling in the Ff, verified and evap fan not running, removed evap cover and fan is seized, unit needs evap fan, ; ordrng 1 WP2315539 (motor-evap) and 1 W11562214 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, OH 44139

Joe O

Job Details: 04/24/2023

Installed seal. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Mantua, OH 44255

Brian M

Job Details: 04/24/2023

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 4 normal frost pattern OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44105

Manny

Job Details: 04/24/2023

"Replaced control and valve, ran bake test opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Cleveland, OH 44105

Manny

Job Details: 04/24/2023

"Cc unit full of ice in the fz, verified and found drain tube frozen over. Steamed and good drain, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/24/2023

Installed control and ui. Ran auto test. Op test okCustomer has strong gas odor in basement. Advised customer they Need plumber

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS05

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/24/2023

Cc: low ice productionFound small cubes in bin. Disconnected water supply to unit. Found no water coming in. Need plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Kent, OH 44240

Brian M

Job Details: 04/24/2023

Cc frost in freezer Freezer gasket not sealing Adjusted gasket OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Independence, OH 44131

Manny

Job Details: 04/24/2023

"Cc display goes off, verify and display is working but when its supposed to dimm it goes completely off, replace display with pre id, watch the unit from 9:29 to 9:40 and display good. Opt test ok took core for return"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Novelty, OH 44072

Joe O

Job Details: 04/24/2023

"Cc: shutting off, error f2e1Found error code f2e1(stuck key), f6e9(lower oven communication error) f6e6(upper oven lost communication). Found harness is connected and has continuity. Needs upper and lower controls and uiUi out of stock. Office to reschedule; ordrng 1 W11086141 (console) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"

We serviced a

GE REFRIGERATOR

Model CFCP1NIZCSS

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/24/2023

Replace fan opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Geneva, OH 44041

Joe O

Job Details: 04/24/2023

Cc: lfFound error codes f8e1(long fill) f7e9(locked rotor) f6e2(communication error). Found basket spins freely. No issues with communicating between ui and control. Found cold water not getting water through valve. Replaced water valve. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/24/2023

Replaced fan and ui Verified function using test 4 OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Strongsville, OH 44136

Manny

Job Details: 04/24/2023

"Replaced parts ordered, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Olmsted Township, OH 44138

Marie V

Job Details: 04/24/2023

Replaced top adjuster kit and added stoppers. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Parma, OH 44134

Corina B

Job Details: 04/24/2023

Replaced the damper. Tested. No noise. Opt test ok.

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FGMV174KFB

Near Brecksville, OH 44141

David R

Job Details: 04/24/2023

"Cc unit clock changes by itself and stops showing display all together as well ; ordrng 1 5304481625 (Control) and 2 5304493153 (Switch)s and 1 5304467695 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Painesville, OH 44077

Dan H

Job Details: 04/24/2023

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Dan H

Job Details: 04/24/2023

"Customer complaint of thumping noise, no unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Dan H

Job Details: 04/24/2023

"Installed new suspension and tub ring, op test good"

We serviced a

GE REFRIGERATOR

Model PSB48YSKBSS

Near Painesville, OH 44077

Dan H

Job Details: 04/24/2023

"Installed new led module, op test no good , unit also needs new power supply board, customer will contact office to reschedule ; ordrng 1 WR23X10622 (Led power board)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFGW2415QWC

Near Beachwood, OH 44122

Corina B

Job Details: 04/24/2023

"CC that the unit is all over the place in temperature. Checked the flame good. The igniter lights in 45 seconds. Heated oven at 350* temperature staying at 350*. then heated at 500* staying at 500*. Cust states it fluctuates longer when running for longer times. Advised Cust to monitor and if still fluctuates will need a control and sensor; ordrng 1 316455456 (Control) and 1 316220728 (Overlay) and 1 5304504897 (Oven sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Painesville, OH 44077

Dan H

Job Details: 04/24/2023

"Installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Rome, OH 44085

Dan H

Job Details: 04/24/2023

"Installed new control and fresh food section evaporator fan/harness, op test good"

We serviced a

SAMSUNG DRYER

Model DV400EWHDWR/AA

Near Brecksville, OH 44141

David R

Job Details: 04/24/2023

Replaced Dryer Repair kit. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Avon Lake, OH 44012

Angel

Job Details: 04/24/2023

"Cc washer arm came out. Confirmed cc, washer arm was melted, took quick pic. Changed washer arm with new part."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near North Royalton, OH 44133

David R

Job Details: 04/24/2023

Cc unit making too much ice. Found FZ icemaker bail arm knocked out of place. Corrected. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model A610

Near Ashtabula, OH 44004

Dan H

Job Details: 04/24/2023

"Customer complaint that unit is leaking, confirmed, found unit leaking from injector hose; ordrng 1 WP216201 (Injector) and 1 WP213013 (Hose) and 1 WP213015 (Nozzle) and 1 WP22213057 (Sleeve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Fairview Park, OH 44126

David R

Job Details: 04/24/2023

"Cc unit stuck on Spin, mentioned that they power to house goes out every couple of months. Mentioned that power could of went off and caused unit to get stuck mid cycle. Plugged unit in, Flashing on Final Spin, held cancel button for 5-10 secs. Went into diagnostics test mode. No error codes. Ran test cycle, all components working. Ran a factory calibration cycle. Running a cycle with towels in, working correctly. Unit is good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near North Ridgeville, OH 44039

David R

Job Details: 04/24/2023

"Replaced ice maker, dual valve and fascia heater. In test mode put test 7 to step 2. Icemaker ram til home position. Also called for water on test 45, good. Op Test Ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/24/2023

Replaced the gaskets. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near East Cleveland, OH 44112

Corina B

Job Details: 04/24/2023

CC that the unit is not heating. Confirmed. Checked the power at the terminal block l1-n 120 volts l2 -n 0 volts. L1-l2 120 volts. Will need an electrician.

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Bay Village, OH 44140

Angel

Job Details: 04/24/2023

"Cc that unit is grinding when running. Confirmed started unit up and it starts grinding when it heats up, took apart unit and found idler pulley not spinning correctly and also found blower wheel cracked causing the grinding. Replaced blower wheel from surplus, rollers, idler pulley and belt lubed everything up properly tested unit again opt test good.; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (Blower wheel) from stock"

We serviced a

KITCHENAID RANGE

Model KERH507YBL1

Near Highland Heights, OH 44143

Corina B

Job Details: 04/24/2023

"CC that the oven is not heating. Confirmed. The bake element is not turning. Homed out the bake element, open. Will need a new bake element. ; ordrng 1 WP9750213 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DRYER

Model 417.94802301

Near Jefferson, OH 44047

Dan H

Job Details: 04/24/2023

"Found element broken and shorting to loose heat shield, unit also needs heating element , bearing was installed, second tech not needed fro return visit; ordrng 1 131475320 (Element)"

We serviced a

KENMORE REFRIGERATOR

Model 106.569366

Near Oberlin, OH 44074

Gabriel P

Job Details: 04/24/2023

Replace filter housing opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near North Olmsted, OH 44070

Marie V

Job Details: 04/24/2023

"Cc that the ice maker is not working and unit is not cooling. Confirmed, took temps fresh food section was at 55* and 25* in freezer. Took evaporator cover off and found no frost but a big block of ice. Unit has a leak of refrigerant, will need UV filter drier to find leak. Also ice maker stopped working a long time ago before unit stopped cooling. Ice maker getting power but not cycling. Will need new ice maker. Cust will call back if she wants to continue. ; ordrng 1 WPW10507886 (Compressor) and 1 W10882923 (Ice maker), used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Avon, OH 44011

Marie V

Job Details: 04/24/2023

Cc that both fresh food section seals are broken. Compressor. Replaced both seals and use steamer to get ride os wrinkles. Pp test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Bay Village, OH 44140

Marie V

Job Details: 04/24/2023

"Cc that the unit was leaking from left side of door, he replaced top spray arm, but now is leaking from right hand side, close to end of cycle. Stared unit, a lot of suds stared going inside, also leaking, found bottom spray arm is clogged, showed cust, also use only 1 to 2 tablespoons of detergent. Or one pod. Op test okCust will buy bottom arm and install himself ; ordrng 1 W10837249 (Bottom spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Cleveland, OH 44124

Jason N

Job Details: 04/24/2023

"Recovered refrigerant. Ran test 4 to home 3way valve. Installed ff evaporator, compressor and uv dye drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.50oz. Of r134a. Low side stable at 11psi. Advised customer to allow several hours, up to 24 hrs for unit to return to desired temperature. Op test good."

We serviced a

GE DISHWASHER

Model GLDT690TWW00

Near Westlake, OH 44145

Marie V

Job Details: 04/24/2023

"Cc that , found top spray arm broken and bottom is clogged up, showed cust, bottom arm is discontinued cust wants to order top arm ; ordrng 1 WD22X10081 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB1

Near Lorain, OH 44052

Marie V

Job Details: 04/24/2023

Cc that the rear burners does not works. Also unit shows on control panel F5e1 door latch not operating. Unit will need control ; ordrng 1 W11594224 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lorain, OH 44053

Marie V

Job Details: 04/24/2023

"Cc that the unit is not spinning the clothes out and or draining. Ran diag, no error codes. Ran auto test pass, tilted unit, all components are good, replaced latch, ran calibration, and asked for some towels. Set to rinse and spin, working as designed, no issues at this point. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126PB1

Near Euclid, OH 44119

Jason N

Job Details: 04/24/2023

Cc unit not making iceFound ice maker bail locked in the up(off) position. Dropped bail arm and let ice maker cycle. Ice maker harvested ice and filled mold with water. No issues found with ice maker.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Euclid, OH 44123

Jason N

Job Details: 04/24/2023

"Cc unit making a slight squeak noise when running unit. Ran dryer test with no load for several minutes, no abnormal sounds heard. Ran dryer test with clothing load for approx. 10 minutes. Heard a faint squeak for several seconds, but nothing out of the ordinary at this point. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lorain, OH 44053

Marie V

Job Details: 04/24/2023

"Cc that unit is not cooling in fresh food section. Freezer is ok. Confirmed, found freezer fan not running, getting 120v. Will need new fan. ; ordrng 1 WPW10464673 (Fan)"

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Mentor, OH 44060

Jason N

Job Details: 04/24/2023

"Cc unit offbalance and leaking water. Customer stated when running heavier loads, unit doesnt balance sometimes and water leaks out the back vent. Ran spin and drain test with load of wet towels. Unit balanced properly, no issues found. Checked vent deflector. Found deflector missing which will cause water to spray from rear vent. Ordering deflector. Customer stated he can install deflector ; ordrng 1 W11409996 (VENTCOUPLI)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Amherst, OH 44001

Marie V

Job Details: 04/24/2023

"Cc that unit is not running, ran diag found error code 4-3 Motor not running. Confirmed on diag, unit getting proper voltage. Will need new motor; ordrng 1 W11025157 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Brian M

Job Details: 04/24/2023

Cc dishes still dirty Found sump running but not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump)

We serviced a

GE REFRIGERATOR

Model CFE28TSHLSS

Near Mentor, OH 44060

Corina B

Job Details: 04/24/2023

"CC that the freezer is not cooling. Confirmed. Ff 41* ff 25*. Found a wire blocking the evaporator fan from spinning. The fan does start back up. Advised Cust to monitor the freezer temp for the next 24-48 hrs. If still not cooling will need a new fan. Opt test ok. ; ordrng 1 WR60X36825 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jason N

Job Details: 04/24/2023

Cc unit lights not working and door gasket is tearingReplaced freezer LED module using customer supplied part per s code S191AQ. Illumination restored to unit. Replaced RH door gasket using customer supplied part. Ensured good seal to cabinet. Op test good.

We serviced a

GE WASHER

Model Gtw465asn0ww

Near Novelty, OH 44072

Corina B

Job Details: 04/21/2023

"CC will not start a cycle. Confirmed. The cold fill valve is blocked with sediment. Removed the screen. Water flowing better. 21 Max Fill -- Gallons, 16 Adaptive Drain/Slow, 27 Water Accessibility, 29 Suds Lock, 19; ui timed out. Checked the pressure hose, clear. When starting a cycle the control flashes and beeps. Will need a new control and valve. Cust does not want to repair ; ordrng 1 WH22X35597 (Control) and 1 WH13X26535 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/21/2023

Cc unit not drying well on towels Unit functioning properly Advised on setting and sensor function

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4EW01

Near Fairview Park, OH 44126

Angel

Job Details: 04/21/2023

Cc that the lower oven is not working and it takes about 12 to 13 minutes to preheat. Tested lower oven and the problem was not the oven it was the console you would press the bake button and nothing happened so I had customer shut off the oven to reset unit and it started working as should and for the time it takes to preheat is normal explained to customer it will take about 12 to 15mins to preheat as of now unit working as should not weird noises and preheating as should asked customer to monitor for now and if it happens again they will need the console replaced.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Eastlake, OH 44095

Joe O

Job Details: 04/21/2023

Cc: off balance with towels onlyCustomer stated only when washing towels the unit goes off balance. Customer had a load in machine upon arrival. Stated cycle back up. Could not duplicate issue. Unit functioning as designed. Op test ok Documented with whirlpool on service matters

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Austinburg, OH 44010

Dan H

Job Details: 04/21/2023

"Customer complaint that unit is taking a long time to wash and making a grinding noise, ran diagnostics found f7e5(shifter fault) error code, noise is coming from shifter, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 04/21/2023

Replaced the grill cover. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rocky River, OH 44116

Angel

Job Details: 04/21/2023

"Cc that unit is washing but they think it doesnt sound right. Tested unit and it sounded good until it drains motor sounds like its going out will need drain pump replaced. Ordering part.; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Mayfield Heights, OH 44124

Jason N

Job Details: 04/21/2023

"Cc unit doors not aligned, not closing correctly.Microwave inner door gasket is misaligned/uneven, will try replacing inner door section. Oven door not closing up all the way on the upper left corner, not contacting stop. Looks to be inner door panel is slightly warped, will try replacing. Frame-glas is not showing in stock from Marcone, office to contact customer with next service date. Customer pointed out stainless steel pattern does not look even on oven door. Advised customer this is cosmetic and they are out of the 30 day period for cosmetic warranty.; ordrng 1 W11600214 (Inner door) and 1 W11617223 (Frame-glas)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Cleveland, OH 44113

Manny

Job Details: 04/21/2023

"Replaced pump+motor, ran test cycle opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Willowick, OH 44095

Joe O

Job Details: 04/21/2023

Cc: knocking/ noise during spinFound drain hose hitting the wall. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44113

Manny

Job Details: 04/21/2023

"Cc that unit is making the same noise, verified and unit made the same noise, and coming from the gearcase, agitator is stuck, and cam looks melted, need agitator, cam spanner nut and actuator.; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Nut spanner) and 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"

We serviced a

GE RANGE

Model CGP350SET1SS

Near Beachwood, OH 44122

Jason N

Job Details: 04/21/2023

Cc cooktop knobs meltedConfirmed that the cooktop knobs are indeed melted off. Unit will need knob kit. ; ordrng 1 WB03X32194 (Knob kit)

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