Service History 110

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44149

David R

Job Details: 08/24/2023

"Replaced main control, FF evap cover. Tested. All components working. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2023

"Installed new door gas, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB7B

Near Amherst, OH 44001

Angel

Job Details: 08/24/2023

"Cc that unit was not draining. Tested unit and confirmed could hear drain pump but nothing water was still standing there. Removed inner parts and used my shop vac to remove water couldnt find anything inside, also got to drain pump removed it and nothing in it that I could see, blew through line and it felt like there was a restriction so I removed it from underneath the sink and cleared out drain port but could feel anything really clogging it up, so I reinstalled everything and tested unit about 7 times and drained every time, explained to customer it couldve been a clog in the drain but wasnt sure because i pushed my screw driver through and really couldnt feel anything asked him to monitor for now if issue continues will need drain pump opt test good.; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44052

Angel

Job Details: 08/24/2023

"Cc that unit was maki g a loud noise. Ran unit and could hear a sound looked underneath and found that it had been overloaded and pulley was scraping with shield, replaced belt and cam tested unit opt test good.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Lorain, OH 44055

Angel

Job Details: 08/24/2023

Cc that unit is not cooling but now it is after he unplugged for a couple of days he said it had frost on back of freezer. Unit will need harness and control board; ordrng 1 W11035836 (Control board) and 1 W11609466 (Harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon Lake, OH 44012

Angel

Job Details: 08/24/2023

"Cc that unit broke latch and banging loud noise. Verified snd unit will need latch, gear case, suspension, cam, belt and tub ring because it got damaged when it went off balance. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 WPW10531289 (Tub ring) and 1 W10780045 (Suspension) and 1 W11307244 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DRYER

Model Fer211AS2

Near Willoughby, OH 44094

Jason N

Job Details: 08/24/2023

"Cc unit takes 3-4 cycle to dry clothes and lint trap doesnt fit in anymoreRan dryer op test, unit heating properly. Could not check airflow to vent outlet. Unit is located in 2 story building, vent tube exits ceiling and most likely vents to roof. Could not check venting. Checked airflow from unit, restricted. Found inner venting blocked with lint and dryer sheets, this would be due to the fact lint trap housing is loose and hanging by duct tape. Reinstalled lint trap housing using screws. Reran dryer test, good airflow from unit now. Advised customer they may still want to have venting through building inspected and/or cleaned."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Beachwood, OH 44122

Corina B

Job Details: 08/24/2023

"CC that normal does not wash on normal and spin the clothes out. Ran diag f3e2 inlet water. Checked the water, good. Started a normal cycle with towels. Found the rotor and stator slipping. Found oil leaking on the rotor and stator. Will need a new Gearcase, rotor, stator, clutch slide. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W10915700 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Willoughby, OH 44094

Jason N

Job Details: 08/24/2023

"Cc unit did not drain at the end of the cycle.Found unit bottom full of water. Pressed cancel button to drain. Unit drained out completely. Ran diagnostics, no codes stored. Ran diagnostics cycle in entirety, all functions passed. Possible cycle interruption. Advised customer on unit functions. Could not duplicate drain issue at this time."

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Wickliffe, OH 44092

Jason N

Job Details: 08/24/2023

"Cc no power to unit, will not turn onChecked power into unit from main control plug, good at 121v, status LED on main control is blinking. No response from UI board. Unit will need UI board replaced. Estimate only ; ordrng 1 WD21X31898 (Configured UI board)"

We serviced a

KITCHENAID WALL OVEN

Model KEBK171SSS04

Near Gates Mills, OH 44040

Joe O

Job Details: 08/24/2023

"Cc: fan sounds like its grindingCustomer stated when cooling and heating up the fan is excessively loud. Hear small clicking from blower. Found error codes f6e0(lost communication). Unit functioning, all keys and functions. Needs blower; ordrng 1 WP8303972 (blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model ZDT975SSJ2SS

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/24/2023

"Cc: door not closingChecked racks and springs. Everything connected and in place. Door feels like its binding right before almost completely closed. Could not find source of binding. Needs hinges; ordrng 1 WD14X22896 (arm hinge asm) and 1 WD14X22895 (hinge asm)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Cleveland, OH 44111

Bill

Job Details: 08/24/2023

"Cc lid not locking, confirmed cc. Lid latch broken, replaced lid latch. Customer could not find strike. Ordered bezel, customer to install bezel. Opt test good.; ordrng 1 W11559688 (Bezel)"

We serviced a

MAYTAG WALL OVEN

Model CWE5800ACE

Near Bedford, OH 44146

Brian M

Job Details: 08/24/2023

"Cc unit not starting buttons not functioning Found panel not responding Needs ui, and lower thermostat is not rotating Needs thermostat Both parts are NLA ; ordrng 1 7404P042-60 (thermostat, lower) and 1 74001404 (clock (wht))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 08/24/2023

"Customer complaint that unit is not making ice, confirmed, found water line through door clogged, unit needs new freezer section door(ss); ordrng 1 LW11037733 (Frz door(ss))"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near North Royalton, OH 44133

David R

Job Details: 08/24/2023

"Cc unit was getting a Er/uo error code. In book error is Vent not Closing. Vent assembly 154784401 is discontinued, would also need drain pump as well. Relayed parts are no longer available."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Solon, OH 44139

Brian M

Job Details: 08/24/2023

Cc unit making noise Found agitator was loose tightened bolt OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Broadview Heights, OH 44147

David R

Job Details: 08/24/2023

"Cc unit not working. Found control start button broken, found strike broken and stuck in latch. Ordering latch, strike, control. ; ordrng 1 W10837741 (Strike) and 1 W11307244 (Latch) and 1 W11603811 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Strongsville, OH 44136

Bill

Job Details: 08/24/2023

"Changed heating element, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Kent, OH 44240

Brian M

Job Details: 08/24/2023

Cc door not closing Found frame not square and is causing door to pop open Called whirlpool going for review

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Parma, OH 44129

David R

Job Details: 08/24/2023

"Replaced dispenser. Advised customer to make sure to push close as the way and to fill up rinse aid container. Good, Op Test Ok."

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Independence, OH 44131

Bill

Job Details: 08/24/2023

"Cc stalling and stopping during cycle, could not confirm. Ran diagnostics auto test tested good, ran a cycle of clothing. Watched for a half hour, unit operating as intended. Advised customer to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Kent, OH 44240

Brian M

Job Details: 08/24/2023

"Cc unit not cooling Could not duplicate issue today unit is in range for temp -0.8 in freezer, fridge is 38 normal temps"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW02

Near Atwater, OH 44201

Brian M

Job Details: 08/24/2023

Installed thermistor and control Advised to watch

We serviced a

GE REFRIGERATOR

Model GFE28HMHGES

Near Olmsted Falls, OH 44138

David R

Job Details: 08/24/2023

"Replaced FF fan motor, defrost sensor all test good. Running. Started updating with module, took 15 minutes. Temps reset to 37 in FF and 0 in FZ. Good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, OH 44039

David R

Job Details: 08/24/2023

"Fire department. Cc unit not cleaning, water incoming is good. F7E1 wash motor failure. Ordering wash motor assembly. ; ordrng 1 W11416363 (Pump and motor assembly)"

We serviced a

KENMORE DRYER

Model 110.6012510

Near Avon Lake, OH 44012

Angel

Job Details: 08/24/2023

"Cc that unit is making a loud noise. Confirmed cc, sound is coming from blower wheel inspected and found a pen inside removed it tested unit opt test good."

We serviced a

KENMORE WASHER

Model 110.47081600

Near Independence, OH 44131

Bill

Job Details: 08/24/2023

"Cc just wanted unit checked over, confirmed cc. Ran auto diagnostic test, unit operated as intended. Customer asked how to clean the bellows and for an estimate on replacement if it wouldnt come clean. Instructed customer on cleaning, and gave estimate for bellows replacement.; ordrng 1 WP8182119 (Bellows), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Mentor, OH 44060

Dan H

Job Details: 08/24/2023

"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 W11556926 (Ice maker)"

We serviced a

GE DISHWASHER

Model GDT655SMJ4ES

Near Highland Heights, OH 44143

Jason N

Job Details: 08/24/2023

"Cc water pooling in the bottom of the unit, not draining outRan manual drain out. Drain pump only lightly humming, not pushing water. Unit will need drain pump replaced.; ordrng 1 WD19X24829 (Drain pump kit)"

We serviced a

KITCHENAID MICROWAVE

Model KMBT5011KSS01

Near Beachwood, OH 44122

Joe O

Job Details: 08/24/2023

"Cc: turns itself on, adds more timeCustomer stated the unit turns itself on and adds more time on its own. Tested. Found unit continuously heating, not adding more time. Unit shuts off at the end of cycle. Multiple tests, unit continued to test perfectly. Could not duplicate issue. Called whirlpool safety Kent, advised no issue found. He documented. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2023

"Customer complaint of clicking noise, ran test cycle, found noise is in bearings, unit needs new bearing kit, customer does not want repair ; ordrng 1 W10435302 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/24/2023

"Cc unit not coolingFound both sections are room temperature. Compressor is running. Checked amp draw from compressor, reading .74A. No frost pattern on evaporator. Tapped system, low side reading 19in/hg vacuum. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor), used 1 Tjaf1200 (), and 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Beachwood, OH 44122

Joe O

Job Details: 08/24/2023

"Cc: heats but does not tumbleFound pulley worn, belt stuck in pulley. Found blower pulley dry rotted. Needs idler pulley and beltsCustomer does not want to repair at this time; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt) and 1 WP8544742 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Aurora, OH 44202

Joe O

Job Details: 08/24/2023

Installed control. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2023

"Customer complaint that unit does not complete cycle when fabric softener is selected, ran diagnostics found f8e1(long/no fill) error code, found cold water supply valve no completely opened, opened, ran quick wash with fabric softener selected, unit overfilled on final rinse and shut down, pressure hose is clear, unit needs new control ; schdld next appmnt for 8/28 MON !"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44128

Corina B

Job Details: 08/24/2023

CC that there is a f7e1 on the screen. Confirmed. F7e1 Tachometer missing or Wrong Sig. replaced the shifter from t/s. Ran a calibration and a auto test. Opt test ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. The vent is also ripped in the center which will cause moisture and lint in the basement ; used 1 W11481722 (actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Cleveland, OH 44128

Corina B

Job Details: 08/24/2023

"Replaced the ice maker. Tested filed. Opt test ok. Brought control back for return, unopened"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44111

Marie V

Job Details: 08/24/2023

Cc that unit had error code. Ran diag found error code f7e1 tachometer signal missing. Ran auto Test failed . Replaced shifter and cap. Tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Bedford Heights, OH 44146

Marie V

Job Details: 08/24/2023

"Cc that unit is making a clicking noise. Confirmed found latch not operating properly. Replaced from T/S. Stared a cycle. Op test ok; used 1 W11307244 (DOOR LOCK), from stock"

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Cleveland, OH 44104

Marie V

Job Details: 08/24/2023

"Cc that the unit is not washing the clothes and dryer makes noise while spinning. Confirmed, found lots of oil underneath unit, will need new gearcase, belt, agitator , speed sensor , shifter . And dryer will need new both bearings front and back. Cust will buy new; ordrng 1 WH49X27322 (Gearcase) and 1 WH49X27323 (Cam) and 1 WH49X27323 (Speed sensor) and 1 WE12X27300 (Belt) and 1 WH18X27186 (Shifter) and 1 WH49X27325 (Agitator) and 2 WE3M51 (Bearing)s and 2 WE03X34318 (Bearing)s and 1 WE3M33 (Rear bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Conneaut, OH 44030

Dan H

Job Details: 08/24/2023

"Customer complaint of f2e1 error, confirmed, installed new user interface , plastic tabs that hold valance on broke, unit needs new cheap plastic tabs; ordrng 3 W11025100 (Tab)s"

We serviced a

MAYTAG WASHER

Model MHWE500VW11

Near Fairview Park, OH 44126

Marie V

Job Details: 08/24/2023

"Cc that washer was not draining showing error code. Confirmed, found drain pump is not working. Replaced drain pump. Tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Westlake, OH 44145

Marie V

Job Details: 08/24/2023

"Not spinning the clothes out, and when it spins makes noises. Ran diag no error codes, ran auto test on unit. Pass. Cant duplicate noise or not spinning or issues. Called whirlpool tech line spoke with Chris. He said to make sure all spin lights are on, that unit is level, that if floor is shaking theres a weak floor, and if cust is not satisfied please call cust service and provided number, added number to LBC. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/24/2023

"Customer complaint that unit is not agitating, ran test cycle, unit filled and agitated, unit completed test cycle, started quick wash cy, unit filled and agitated, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

Corina B

Job Details: 08/24/2023

CC that that the unit stopped mid cycle. Confirmed. Found the control has burn marks. Will need a control and drain pump. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland, OH 44106

Corina B

Job Details: 08/24/2023

CC that there is moisture in the crisper drawers. Confirmed. Found a gap on the right side of the liner and cabinet. Called T/L Robert, sending over for review

We serviced a

ELECTROLUX DRYER

Model EIED55HIW0

Near Eastlake, OH 44095

Corina B

Job Details: 08/24/2023

"CC that there is a thumping noise when it starts. Confirmed. Found the blower wheel is cracked and just spins freely. Will need a motor and wheel. Cust does not want to repair ; ordrng 1 134690800 (Wheel) and 1 5304529782 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Willoughby, OH 44094

Corina B

Job Details: 08/24/2023

Replaced the valve and line. Tested opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Geneva, OH 44041

Dan H

Job Details: 08/24/2023

"Installed new air damper, op test good"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/24/2023

"Cc of unit not starting. Confirmed, replaced comtrol. Tested unit. Op test okOld control not reading door open or close.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/24/2023

"Cc that the unit is shaking. Found leg needed to be leveled, adjusted. Ran diag, no error codes, ran calibration and auto test, tested with towels. All working properly . Called tech line, Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Elyria, OH 44035

David R

Job Details: 08/24/2023

"Cc unit when doing Fabric Softener, will get all over top of basket. Never cleaned, showed customer that you can pull the fabric softener cap right off and clean it and underneath. Cleared all the leftover softener. Running a clean washer cycle before I leave. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, OH 44131

Bill

Job Details: 08/24/2023

"Cc ice make not working, confirmed cc. Took temps in ice maker 11.9 deg, ran through every diagnostic test. All test passed, changed control board as it was shipped ahead of appointment. Adjusted ff sec temp from 36 to 35. Advised customer to monitor."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFB

Near Cleveland, OH 44108

Jason N

Job Details: 08/24/2023

Cc unit leaking water and food is freezing in the ff sectionFound temperature setting for ff section was set to 33 degrees. Adjusted temperature to 38 degrees. Advised customer to allow 24 hrs for unit to equalize and then monitor product. Checked for source of leak. Found copper water supply line leaking at inlet valve connection and water rolling forward towards front of unit. Nut and ferrule are not sealing to valve. Advised customer they will need a plumber to repair connection or replace line.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs325sdhw08

Near Cleveland, OH 44119

Jason N

Job Details: 08/24/2023

Cc unit ice door not closing up properly all the time.Installed new ice door/ dispense assembly. Ensured proper dispense operation and ice door closure and seal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Willoughby, OH 44094

Jason N

Job Details: 08/24/2023

"Cc unit freezing product in ff section Customer had temperature settings on 4 and 4 for both section, one from coldest temperature setting. Set temperatures to 2 in ff section and 3 in freezer. Advised customer on product placement to ensure proper airflow in ff section. Advised customer to allow 48 hrs for unit temperatures to equalize and then monitor."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Painesville, OH 44077

Jason N

Job Details: 08/24/2023

"Cc unit fault code f9e1Ran diagnostics, found fault code f9e1 for long drain. Ran test cycle, found unit is slow draining. Pulled front panel and checked drain pump filter basket. Found filter basket full of debris. Cleaned out and reinstalled. Reran auto test, all functions passed, good drain out. Op test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Painesville, OH 44077

Jason N

Job Details: 08/24/2023

"Cc unit not advancing cyclesRan diagnostics, no codes stored in fault history. Ran a test cycle, all functions passed. Started quick cycle, unit locked, filled and started to agitate, then unit flashed all the lights and shutdown. Checked power to unit, good at 118v. Unplugged unit to reset as unit was non responsive. Restarted cycle, unit started to drain and then flashed all the lights and went non responsive again. Unit will need main control replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11626074 (Control-elec)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Garrettsville, OH 44231

Brian M

Job Details: 08/24/2023

Cc latch error Found latches working But issue with control ; ordrng 1 W10878844 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kirtland, OH 44094

Joe O

Job Details: 08/24/2023

"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 1.98oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10651335710

Near Madison, OH 44057

Jason N

Job Details: 08/23/2023

"Cc unit leaking waterCustomer stated since the filter was changed water is leaking out from under unit. The filter was hard to install. Found filter is jammed in filter housing, does not fit quite right and door is not latching properly. If this does not remedy the fitment and leak issue, filter housing will need replaced. Quoted for possible housing replacement. ; ordrng 1 W11162041 (Housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Avon Lake, OH 44012

Marie V

Job Details: 08/23/2023

"Cc that unit is not making ice. Took temps 0* in freezer and 39* fresh food section. Ran step 56, no error codes, verify ice bin sensor, is working properly, also cycled ice maker and filled up with water, tested ice maker fan, was not blowing properly. So i Rebooted unit and fan stared running properly. Advice cust to monitor."

We serviced a

FRIGIDAIRE FREEZER

Model FFFH21F4QW0

Near Gates Mills, OH 44040

Corina B

Job Details: 08/23/2023

"CC that the unit stopped working. Confirmed. The lights are working. The control is not turning the fans or the compressor on. Will need a new thermostat ; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Lorain, OH 44052

Angel

Job Details: 08/23/2023

"Cc that unit was banging everywhere. Confirmed cc, checked suspension and it was bouncing pretty bad will need to order suspension. ; ordrng 1 W11396716 (Suspension)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Maple Heights, OH 44137

Bill

Job Details: 08/23/2023

"Cc unit not washing, confirmed cc. Agitator plate not turning, motor struggling to spin up. Ordered cam, hub, plate, belt, motor, cap and shifter.; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Westlake, OH 44145

Manny

Job Details: 08/23/2023

"Motor seized up and will start if spin by hand, reordering motor ; schdld next appmnt for 8/28 MON !"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport Harbor, OH 44077

Jason N

Job Details: 08/23/2023

"Cc unit stopping in cycle at end of cycle without clean light illuminating and water remains in filter areaFound small amount of water in filter area, advised customer small amount of water left in filter area is normal. Ran diagnostics, no faults present. All functions passed in functionality test mode. Started normal cycle. Unit filled, started washing and drained. Found service bulletin for clean light not coming on after cycle, update software using SUM module. Ordering main control ; ordrng 1 WD21X27998 (Main control)"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS956ESS02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/23/2023

Installed burner parts and switch OP Test Ok

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Mentor, OH 44060

Jason N

Job Details: 08/23/2023

"Cc unit leaking Found water dripping from the middle of the unit. Pulled rear and top covers, found water dripping from cold side of valve assembly. Water spraying out when cold valve is activated, housing is cracked. Unit will need valve assembly replaced. Customer not repairing at this time, quote only. ; ordrng 1 WH13X27295 (Water valve)"

We serviced a

GE COOKTOP GAS

Model JGP336WEV4WW

Near Mayfield Heights, OH 44124

Corina B

Job Details: 08/23/2023

"CC that the front 2 burner do not light. Confirmed. When turning the back burners on the front ones will light. Will need a new harness. The front right burner paint is flaking. Will need the bowl and switches. Cust does not want to repair at this time. ; ordrng 1 WB31K5079 (Bowl) and 2 WB24T10071 (Switch)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Warrensville Heights, OH 44122

Bill

Job Details: 08/23/2023

"Cc not cooling ff side, confirmed cc. Evaporator frozen over, found service bulletin on issue. Ordered new thermistor and thermistor clip,; ordrng 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rocky River, OH 44116

Marie V

Job Details: 08/23/2023

"Cc that the unit is showing turn knob to an available cycle. Try to run diag, failed. Verify ribon wires are connected. Tested unit. Not good. Will need new panel.; ordrng 1 W11413566 (Panel)"

We serviced a

JENN-AIR DISHWASHER

Model JDB9200CWX2

Near Rocky River, OH 44116

Marie V

Job Details: 08/23/2023

"Cc that the door just drops they heard something that popped. Confirmed, replaced spring and link cables, it was broken. Tested unit, works good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lorain, OH 44055

Angel

Job Details: 08/23/2023

"Cc that unit will stay stuck in rinse and wont do anything else. Ran diagnostics and found error code F9E1 long drain tested the drain in diagnostics and confirmed its draining slow. Got to drain pump removed it and found hair, lint and bobby pins clogging up the drain port cleared it out tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Jason N

Job Details: 08/23/2023

"Steamed evaporator clear, ensured drain clear. Installed evaporator fan and harness. Set defrost mode to 8hr in menu 7. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/23/2023

"CC that the unit does not turn on. Confirmed. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Checked the control, no light on control. Checked the wires good. Will need a new control. Customer does not want to repair ; ordrng 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Westlake, OH 44145

Bill

Job Details: 08/23/2023

"cc still banging, confirmed cc. Call wp tech support, found out that by removing the engineer code in service matters that there is a service pointer on the issue. Ordered a new inner drum, office to follow up as drum is out of stock.; ordrng 1 W11172199 (Inner tub) and 1 W11397111 (Agitation plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Avon Lake, OH 44012

Angel

Job Details: 08/23/2023

"Cc that unit is freezing up in freezer they unplugged it and thawed it out but still not cooling completely in ff section. Unit will need freezer harness and control board. Ordering parts.; ordrng 1 WPW10503278 (Control board) and 1 WPW10290745 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF0

Near Mentor, OH 44060

Jason N

Job Details: 08/23/2023

Cc unit freezer freezing up and refrigerator section not coolingFound slight frost buildup in freezer section and no airflow in freezer or down to ff section. Evaporator fan is not running. Unit will need evaporator fan motor replaced.; ordrng 1 5304530651 (Motor)

We serviced a

WASHER DRYER

Model MEDB835DW4

Near Solon, OH 44139

Corina B

Job Details: 08/23/2023

CC that there is a sewer smell. Confirmed. Can smell sewer gases. Advised Cust to use 1-2 tablespoons of detergent. Would do a clean washer. Every 30 loads do a clean washer. If smell still there call a plumber to check the sewer lines. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Avon Lake, OH 44012

Angel

Job Details: 08/23/2023

"Cc that they cannot dispense water and ice maker not making ice. Confirmed cc, no water coming out verified connections from previous work I did to unit everything was good also made sure water from house was good valves were humming so customer had a new filter replaced it and unit started dispensing water also made sure ice maker cycled and filled opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Westlake, OH 44145

Bill

Job Details: 08/23/2023

"Cc unit not draining, could not confirm. Pulled diagnostics no error codes found, ran through a manual test and auto test, test passed. Had customer start a load. Tried to cancel load unit became unresponsive. Will need a control board, customer chose not to continue repairs at this time.; ordrng 1 W11654022 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44109

David R

Job Details: 08/23/2023

"Replaced latch, drain good. Also for shifter Error. Replaced shifter and cap from t/s. Ran diagnostics with lid up, good, all components working. Ran a calibration, good. Ran a Rinse/Spin. Good. Running a Quick Wash for customer to test. Advised customer that cannot over load unit. If wanting more water in unit with bigger loads, use Bulky with Deep Water Wash. Unit is operating at designed. Good. Op Test Ok.; used 1 W10913953 (ACTUATOR), and 1 W11428524 (CAPACTIOR) from stock"

We serviced a

SAMSUNG DRYER

Model DV400EWHDWR/AA

Near Parma, OH 44134

David R

Job Details: 08/23/2023

"Cc unit not starting, will just clock. Found broken pulley. Replaced dryer kit from t/s. Tested. Good. Op Test Ok ; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Parma, OH 44134

David R

Job Details: 08/23/2023

"Cc getting F1E3 water level sensor error. Followed tech sheet, control is sending out correct DX voltage. Replace water level sensor and to also clean air trap in back out. Ordering sensor ; ordrng 1 WPW10448876 (Water sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES6

Near Parma, OH 44129

David R

Job Details: 08/23/2023

"Cc sometimes unit will stop cooling then he will reset it or unplug, will work and intermittently, everything will stop cooling in both sections for a couple hours. As of today, everything is working fine. Temp reads 35* in FF and FZ reads 0*. Checked compressor and start device. All good. Could possibly be control board shorting out. Ordering, none on truck. Also customer wants comp area vacuumed out. ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near North Olmsted, OH 44070

Bill

Job Details: 08/23/2023

"odd frost build up on freezer door liner, called wp tech line. Tech recommend door replacement and caulking around cabinet and liner. Caulked and ordered freezer door, office to follow up as door was out of stock.; ordrng 1 LW11026359 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Willoughby, OH 44094

Jason N

Job Details: 08/23/2023

"Cc unit not making iceCustomer stated the unit stopped making ice for several days. Found several cubes in ice container. Ran ice maker diagnostics, found code e2 for ice maker motor lost position. Ran test 57 manual ice maker harvest test. All functions passed. Possible ice maker was temporarily jammed. Power cycled unit to reset fault. Ice maker fault clear e0. Advised customer to monitor ice production over the next few days."

We serviced a

WHIRLPOOL WASHER

Model WTW5521SQ0

Near Westlake, OH 44145

Angel

Job Details: 08/23/2023

"Cc that the water level sensor will not move and timer. Verified and found water leveled switch is jammed will not move at all, also timer starts filling fine but then jams up and you gave to move it manually to get to next step on cycle, unit will need timer and water level sensor replaced gave customer estimate and decided to go out shopping for a new unit. ; ordrng 1 W10337781 (Water level switch) and 1 WPW10042330 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX DRYER

Model EIMGD60JIW2

Near Broadview Heights, OH 44147

David R

Job Details: 08/23/2023

"Cc unit over heating and burning close. Duct is burned and charred. Tested main control J5-1 to J5-2, open whole power is off, good, control is good. Open thermistors. ; ordrng 1 134711200 (Thermistor inlet) and 1 5304509715 (Duct) and 1 134711300 (Thermistor exhaust), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW2

Near Lakewood, OH 44107

Marie V

Job Details: 08/23/2023

"Cc that the unit is not spinning. Confirmed, found belt is broken unit will also need new rollers. Replaced kit from T/S. Tested unit. Heating up properly. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44113

Marie V

Job Details: 08/23/2023

"Cc that dryer will not start. Confirmed, found l1 has no voltage, l2 has 120. Washer working but not dryer. Will need electrician."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Seven Hills, OH 44131

Bill

Job Details: 08/23/2023

"cc lid wont lock,confirmed cc. Strike broken, changed strike tested opt test good."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Cleveland, OH 44109

Marie V

Job Details: 08/23/2023

"Cc that lid broke. Confirmed. Ran diag found error code f5e3 lid lock not unlock , f3e2 inlet water temp , f0e4 spin limited by water temp , f7e9 locked rotor. Ran auto tes and unit makes weird noise while agitating. Tilted unit found lots of oil all over unit. Unit will need. New gearcase, agitator, rotor , stator , door and slider. ; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W11550891 (Agitator) and 1 W11259006 (Lid)"

We serviced a

JENN-AIR HOOD DOWN DRAFT

Model JVD0303GS00

Near Westlake, OH 44145

Angel

Job Details: 08/23/2023

"Cc that unit turns on but wont turn off. Tested unit myself and it turns on and off as should every time I tested with mo issue customer stated that she had the installers test it and they couldnt turn it off but explained to her not sure what the other people were doing but you have to hold the off button down so it can turn off not just tap it, I even tested the 15min setting which shuts off by itself and worked perfectly fine. Had customer test it herself and did notice she would hold the off button but let go quick because it says 1sec explained to her not to go by that just hold it until it turns off and door closes it takes about 2 to 3 seconds unit as of now for me working perfectly fine."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Brook Park, OH 44142

Marie V

Job Details: 08/23/2023

"Replaced control panel. Cust asked if theres something that can be done to avoid panel from getting moisture and going bad. Theres no SP fot that issue, also unit has proper vent seal. Tested unit. Works good, no issues with new panel. Op test okBrought core for return"

We serviced a

AMANA RANGE

Model AGR5835QDS

Near Broadview Heights, OH 44147

Bill

Job Details: 08/23/2023

"cc oven not heating, confirmed cc. Found igniter wires had come looses of their wire caps, rewired igniter tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Brook Park, OH 44142

Marie V

Job Details: 08/23/2023

"Cc that unit is leaking. Confirmed, found drain tube clogged up . Cleared clogged, tested it. Op test ok"

We serviced a

ELECTROLUX DRYER

Model EFDE317TIW1

Near Solon, OH 44139

Bill

Job Details: 08/23/2023

"Cc noise during operation, confirmed cc. Found blower wheel to be stripped and rattling. Ordered new blower wheel, follow up scheduled for 8/25.; ordrng 1 5304513609 (Blowerwheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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