We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Angel
Job Details:
02/12/2024
Replaced control board set temps and made sure everything was functioning properly opt test good.
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Fairview Park, OH 44126
Marie V
Job Details:
02/12/2024
"Cc that unit does not pass the sensing to start washing. Confirmed, ran diag found error code f7 shifter. Found slider broken. Replace from T/S. Ran calibration and stared a cycle. Op test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, OH 44105
Marie V
Job Details:
02/12/2024
"Cc that unit is tripping gfci outlet and theres water in tub. Confirmed water, ran dia, error code f9e1 drain motor problem , Ran dia0.13 amp while filling,. 1.44 amps while running motor, 0.84 amps while draining. ; ordrng 1 W11416362 (Pump motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model K75021938
Near North Olmsted, OH 44070
Marie V
Job Details:
02/12/2024
Replaced drip pan and harness. Followed steps on SP. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Wickliffe, OH 44092
Jason N
Job Details:
02/12/2024
"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 68g of r600a. Low side stable at 3 in/hg vacuum, good heat on discharge, freezer section starting to cool. Advised customer to allow unit to run for up to 24 hrs to allow unit cool before restocking. Op test good."
We serviced a
KITCHENAID COOK TOP
Model kgcs105gss06
Near Shaker Heights, OH 44120
Jason N
Job Details:
02/12/2024
"Installed surface ignitors. Op test no good, spark will still randomly happen on all burners. Installed ignition harness. Tested all burners for repeated proper operation. All burners igniting properly, no random spark from any burners when on or off; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Willoughby Hills, OH 44094
Jason N
Job Details:
02/12/2024
"Installed main control. Evaporator was already defrosted due to unit totally shutting down for several days after last service. Plugged unit back in. Unit started into cooling mode, cooling ff section first. Advised customer to allow unit to run for up to 24 hrs before restocking. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Willoughby, OH 44094
Jason N
Job Details:
02/12/2024
Installed drive motor. Ran dryer op test for several minutes. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Joe O
Job Details:
02/12/2024
"Cc: not maintaining temp in ff sectionFound temps in ff section at 44 degrees, freezer at 3. Found air seeping into ff section. Needs damper; ordrng 1 W11645127 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Ashtabula, OH 44004
Joe O
Job Details:
02/12/2024
Installed sump assembly and control. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Ashtabula, OH 44004
Joe O
Job Details:
02/12/2024
Cc: squealingNeeds dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Joe O
Job Details:
02/12/2024
Found compressor stub not long enough to attach process. Needs compressorWill install evap and drier on return; ordrng 1 WPW10507886 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Joe O
Job Details:
02/12/2024
"Cc: not cooling properly.Found temps in ff at 72 freezer at 43. Checked pressures. Resting(home position) equalized at 40. Ff running 120 and 20. Freezer running, 10 and 140.3 way valve not operating. Put control in from new compressor. Needs 3 way valve. ; ordrng 1 W11575001 (3 way valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pepper Pike, OH 44124
Jason N
Job Details:
02/09/2024
Cc unit fault code f8e4Confirmed unit is displaying f8e4 for overflow. Checked drip tray under unit. Found water in tray. Cleared water and reinstalled. Cleared codes and ran test cycle. No leaks found. Ran quick wash for 30 min. No leaks found. Unable to duplicate leak or overflow condition at this time. Advised customer to monitor.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HB
Near Painesville, OH 44077
Dan
Job Details:
02/09/2024
"Installed new door, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Highland Heights, OH 44143
Joe O
Job Details:
02/09/2024
"Cc: not powering onFound harness shorted at power supply cord. Needs harness and control; ordrng 1 W10889942 (harns-wire) and 1 W11305303 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details:
02/09/2024
"Cc unit leaking waterCustomer stated they had an installer out to repair water line to unit, they still found spotting of water on floor afterwards on the left side. No water on floor at this time. Checked water line connection and valve water tube connection. All are secure. Ran ice maker cycle test, no water leaks on water fill activation. Ran force defrost on unit, unit defrosting, water collecting in drip pan. No leaks from drip pan. Did find evidence of water running along inside of unit frame, rust trail. Frame is dry at this time. Unable to find or duplicate a leak at this time."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland Heights, OH 44112
Jason N
Job Details:
02/09/2024
"Cc unit still not heatingCustomer claimed to have had an electrician verify 220v from correct breaker to unit. Checked power at terminal block on unit. Still reading, L1 to L2 reading 0v. L1 and L2 to N reading 122v. Spoke with customer, wanted me to check everything on the unit. Advised customer no further diagnosis can be made to unit without proper power. Again advised to have an electrician out to remedy power issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near East Cleveland, OH 44112
Jason N
Job Details:
02/09/2024
Installed evaporator cover. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Euclid, OH 44117
Jason N
Job Details:
02/09/2024
"Cc unit freezer not freezing anymore, refrigerator section is fineUnit today is cooling properly, water in freezer is frozen solid. Customer stated for a few days, freezer stopped working. Unit is located in a non-temperature controlled garage. Advised customer unit is not designed for this location per use and care guide. Unit is not able to regulate temperature properly. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44119
Jason N
Job Details:
02/09/2024
"Cc unit not working properlyRan diagnostics, found code f8e1 for no/low fill. Ran test cycle, found no hot water coming to it unit. Checked pressure at source connection. No water. Found hot water valve on wall near unit was closed off. Opened valve. Reran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Solon, OH 44139
Corina B
Job Details:
02/09/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.65 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG DRYER
Model Mgdb835dw3
Near Streetsboro, OH 44241
Corina B
Job Details:
02/09/2024
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS02
Near Cleveland Heights, OH 44118
Manny
Job Details:
02/09/2024
"Cc unit keep making ice, bail arm off reattached opt ok advise customer to monitor the unit if bail arm comes off again ice maker will be needed. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Cleveland, OH 44125
Manny
Job Details:
02/09/2024
"Cc unit not heating like it used to, ran test everything worked perfectly, but heat on medium advised customer fo mor hear to set to high, she set it back to medium, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Ravenna, OH 44266
Corina B
Job Details:
02/09/2024
Replaced the control and pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Cleveland, OH 44119
Jason N
Job Details:
02/09/2024
"Installed thermostat. Ran dryer op test several times, unit heated each time. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details:
02/09/2024
"Cc: drawer not closing properly, not cooling ff properly, lights out or dimFound ff evap is completely frosted over. Found deli board not functioning. Found deli harness broke. Found leds dim. Needs led kit, deli harness, and ff evap fan assembly; ordrng 1 W11087438 (motor-evap) and 1 W11683243 (Led kit) and 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Joe O
Job Details:
02/09/2024
Installed gear case and wash plate. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Streetsboro, OH 44241
Corina B
Job Details:
02/09/2024
"CC that the unit is leaking within the 7 minutes. Did see the tub leaning forward, Started a cycle with the front panel off. Let run for 10-15 minutes. No leaks. Raised the front feet. Started a cycle with a pod. No leaks. Opt test ok. Advised Cust to run the hot water in the sink before starting the dishwasher."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Solon, OH 44139
Corina B
Job Details:
02/09/2024
CC that there is water leaking. Confirmed. Found the valve is cracked. Will need a new valve; ordrng 1 W11482383 (Valve)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Kirtland, OH 44094
Dan
Job Details:
02/09/2024
"Installed turntable drive gear, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Broadview Heights, OH 44147
Manny
Job Details:
02/09/2024
"Cc unit not draining all the water after cycle and clothes wet at the end, she had a load before I arrived to see if it would do it but clothes were completely spun out, ran diagnostic no codes found test cycle and good but water too much left in tub, pump works properly but needs pressure switch, ordering pressure sensor and pressure hose ; ordrng 1 W11316246 (switch-wl) and 1 W11456953 (Hose)"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8348CDP
Near Novelty, OH 44072
Dan
Job Details:
02/09/2024
"Customer complaint that left rear burner is not lighting, confirmed, found oriface clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Broadview Heights, OH 44147
David R
Job Details:
02/09/2024
Replaced hose and dispenser. Found customer would first put detergent then pour some water in after into dispenser to dilute it. Not necessary. Water is splashing and going through and leaking on side. After replacing parts. Tested out unit. All components good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bay Village, OH 44140
Marie V
Job Details:
02/09/2024
"Cc that will not start a cycle. Confirmed, found control panel light dim, checked voltage at control, is correct, replaced panel. Still same issue. Unit will need main control. called whirlpool tech line spoke with Andrew, he explained that when wiring broke for issue with drain must have damaged control board, he said to replace control board ; schdld next appmnt for 2/14 WED PM"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Brecksville, OH 44141
David R
Job Details:
02/09/2024
"Cc unit top part even on the warmest temp, too cold causing drinks to burst open. Set to 40, temp test at 30. Ordering sensor. ; ordrng 1 W11532990 (Evap cover) and 1 W11266076 (Thermistor sensor)"
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, OH 44141
David R
Job Details:
02/09/2024
"Following tech sheet. Found the new blower fan that was just replaced, looks to be running slow. Will return and replace all parts at once to make sure error code wont come back on ; ordrng 1 W11598119 (Blower) and 1 W11602628 (Convect fan) and 1 W11448962 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Brecksville, OH 44141
David R
Job Details:
02/09/2024
" installers installed the drain hose to the wash pump motor instead of correct spot on dishwasher. So instead of water draining from dishwasher into disposal, it was draining to their floor for 2 1/2-3 months. Replaced wash pump assembly. Ran unit. Good. All hook ups correct. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model AED4475TQ1
Near Bay Village, OH 44140
Marie V
Job Details:
02/09/2024
"Cc of unit not heating. Confirmed , check thermal fuse, is good, cut off is good, and heating element as well. Check timer on low heat time dry and found C to A open and should be close. Unit will need new timer. ; ordrng 1 WPW10185972 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KDSS907SS4
Near Westlake, OH 44145
Marie V
Job Details:
02/09/2024
Replaced heating element. Preheat oven to 350*. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Fairview Park, OH 44126
Marie V
Job Details:
02/09/2024
"Cc of unit showing error code. Confirmed found water at the bottom , water leaking from water line coming in. Adjusted line. No leaks. Tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE29HMDCES
Near Westlake, OH 44145
Marie V
Job Details:
02/09/2024
"Cc that the unit is freezing food on the drawer but not cooling at the top of frefigerator. Unit reading iver 50*. -3 on freezer. Ran diag step 47 for fresh food fan getting 14 vdc fan not running. Will need new fan. ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Columbia Station, OH 44028
David R
Job Details:
02/09/2024
"Cc console lower panel was loose. Found missing screw on bracket that goes to Lower panel to keep in place. Used a quarter inch screw to put in its place. Put everything back. Adjusted correctly, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Olmsted Township, OH 44138
David R
Job Details:
02/09/2024
Replaced lid. Tested. Locks. Good. Op Test Ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details:
02/09/2024
"Replaced deli harness, deli control. Made sure ice maker cycled and called for water. All components on. Good. Op Test Ok."
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Columbia Station, OH 44028
Marie V
Job Details:
02/09/2024
"Cc that unit does not heat properly, is hot on one side and food or cookies are not done evenly. Preheat unit to 350*. Using thermal couple, took temps high is 380* and low is 320* = 350*. Calibrated unit -10* advice cust to tested unit with Cookies . Unit is working as designed . Op test ok"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Lorain, OH 44053
Marie V
Job Details:
02/09/2024
"Cc that unit is squeaking with clothes in or empty, and is not doing it all the time, but is loud. Stared unit, can hear something starting, took apart and found one of the rollers needs to be replaced. Replaced kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Sheffield, OH 44054
Marie V
Job Details:
02/09/2024
"Cc that unit needs to be press twice to start and that the rinse only fills up and then drain. Showed cust 2 start behavior on unit is new on this model. For the rinse issue, ran diag, no error codes, Called whirlpool tech line spoke with Butch. He said unit is designed this way to save energy and water. Op test ok"
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430ADB
Near Mentor, OH 44060
Jason N
Job Details:
02/09/2024
Cc unit glasstop need replaced due to damageReplaced glass top using customer supplied part. Tested all burner for proper operation. Appearance and functional tests good; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW03
Near Cleveland, OH 44109
Joe O
Job Details:
02/09/2024
"Cc: not cooling properlyFound temps at -2 in freezer, 43 in ff section. Found evap fan not running. Pulled cover. Evap fan hitting insulation. Adjusted insulation. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Cleveland, OH 44102
Joe O
Job Details:
02/09/2024
"Cc: door glass broken, drawer not closingFound inner panel behind drawer not seated properly. Found outer door glass broken. Needs outer door panel; ordrng 1 WPW10634271 (glass-door)"
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Cleveland, OH 44144
Joe O
Job Details:
02/09/2024
"Cc: door popping open, not dryingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found moisture sensor harness disconnected. Re seated. Found latch will not hold door under any pressure. Slight bend is front panel. Needs catchCustomer does not want to repair at this time ; ordrng 1 WP3389441 (catch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Willowick, OH 44095
Joe O
Job Details:
02/09/2024
Cc: burning odorRan multiple test cycles. No burning odor. Advised customer it could have been caused by what they was heating up. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Joe O
Job Details:
02/09/2024
"Installed harness. Ran auto test, and drain and spin. Unit very well balanced with no load. Advised customer on loading. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details:
02/09/2024
Installed control. Ran auto test and calibration. Ran quick wash. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Burton, OH 44021
Dan
Job Details:
02/09/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan
Job Details:
02/09/2024
"Customer complaint that clothes are bunching, ran automatic test cycle, all components working, started quick wash cycle, unit filled, unit agitates once then stopped, unit needs new control; ordrng 1 W11608056 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Madison, OH 44057
Dan
Job Details:
02/09/2024
"Customer complaint that right fresh food section door bounces off hinge when opened, door hinge and door stop are good, no damage to door, door is bouncing because of weight in the door, unit is operating as designed. Called whirlpool techline spoke to butch, techline states unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Madison, OH 44057
Dan
Job Details:
02/09/2024
"Installed new valve, op test no good , unit needs dual valve also; ordrng 1 WPW10341320 (Dual valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Solon, OH 44139
Corina B
Job Details:
02/09/2024
"Replaced the control and the fuse. Waited 5 minutes, broil staying off. Heated the oven, broil temperature was dropping after it was turned off. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Warrensville Heights, OH 44128
Manny
Job Details:
02/09/2024
"Cc unit makes a gurgling noise, and led out, verified and damper is loud and unit needs Led.; ordrng 1 WPW10479155 (control) and 2 W11683243 (Led kit)s"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW6
Near Cleveland, OH 44111
Manny
Job Details:
02/09/2024
"Cc unit temps are off, verified and unit needs calibration, calibrated to +10F ran bake test and temps good, advise customer to preheat oven for an extra 10 to 15 minutes to make sure not too much heat is lost when door is open, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Richmond Heights, OH 44143
Joe O
Job Details:
02/08/2024
"Cc: not making ice, ticking noiseFound ice maker stuck mid cycle. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chardon, OH 44024
Joe O
Job Details:
02/08/2024
"Cc: error codesCustomer stated unit stopped functioning around thanksgiving and Christmas, and gave an error of f2e1 and f1e0. Customer stated unit has been functioning since. They stated the ui fogged up when it stopped working. Customer has had unit running for 2.5 hours today trying to get unit to act up. Entered diagnostics. Found error codes f1e0(oven user interface error) and f2e1(stuck shorted key). Ui functioning at this time.Built estimate for ui; ordrng 1 W11086141 (console)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Manny
Job Details:
02/08/2024
"Replace, valve and ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near North Royalton, OH 44133
Manny
Job Details:
02/08/2024
"Cc unit makes noise when washing, verified and oil on the motor, unit needs gear case, rotor, stator, clutch and slider; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor)"
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Mentor, OH 44060
Dan
Job Details:
02/08/2024
"Customer complaint that upper oven lights are not working, confirmed, found transformer receiving 120vac but not sending 11.5vac out, unit needs new transformer ; ordrng 1 WP9760588 (Transformer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, OH 44095
Dan
Job Details:
02/08/2024
"Customer complaint that unit is shaking, confirmed, suspension is worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Euclid, OH 44132
Dan
Job Details:
02/08/2024
"installed filter drier and wheel, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.48oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891067 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mentor, OH 44060
Dan
Job Details:
02/08/2024
"Customer complaint that unit is leaking, confirmed, found unit leaking from 90 degree guest fitting, unit needs new fitting ; ordrng 1 WPW10271543 (Fitting), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Cleveland, OH 44105
Jason N
Job Details:
02/08/2024
Cc timer and knob are brokenReplaced timer and timer knob using customer supplied pre id parts. Dryer op test good.
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS0
Near Aurora, OH 44202
Corina B
Job Details:
02/08/2024
"CC that the unit does not turn on. Confirmed. The vent cover tab is broken. The unit does not turn on. Will need a new contro, and cover; ordrng 1 W11568738 (Control) and 1 WP8190836 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44052
Angel
Job Details:
02/08/2024
Cc that valve is ceiling was cracked and leaking water. Confirmed valve was cracked replaced it with new one tested to make sure no leaks opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon, OH 44011
Angel
Job Details:
02/08/2024
Cc that unit is leaking. Confirmed found inlet valve on back of unit cracked in two pieces. Found part in truck from surplus installed it tested unit opt test good.; used 1 W11645245 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Angel
Job Details:
02/08/2024
Cc that unit was not cooling properly when she arrived from vacation. Then started working but not keeping everything cool enough. Also husband stated he heard the compressor humming. Confirmed unplugged unit and when compressor tried to turn on it was just humming and clicking off. Will need compressor replaced.; ordrng 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Avon, OH 44011
Angel
Job Details:
02/08/2024
"Replaced magnetron, capacitor, diode and door switches tested unit opt test good."
We serviced a
WHIRLPOOL DRYER
Model MEDB200VQ1
Near Rocky River, OH 44116
Marie V
Job Details:
02/08/2024
Cc that unit is very loud. Confirmed took unit apart and found pulley broken and felt seal came off will need to be glued back in. Cust will buy new .; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cleveland, OH 44135
Marie V
Job Details:
02/08/2024
"Cc of a noise while unit is running. Confirmed found motor broken, blower wheel. Ordering Parts ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44109
Marie V
Job Details:
02/08/2024
"Cc that start button does not works. Confirmed, took voltage at control 120v , unplug some components, found once unplugged j12 comes on. Followed steps on tech sheet, error code f2e3 . control only sending 6vdc instead of 12. Unit will need new control and shifter; ordrng 1 W11162438 (Control), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Berea, OH 44017
Marie V
Job Details:
02/08/2024
"Cc that unit is not draining. Confirmed, removed Water , and removed drain pump found the impeller is gone, unit will need new drain pump.; ordrng 1 WPW10348269 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44128
Jason N
Job Details:
02/08/2024
"Cc unit says close lid, but lid is closedCustomer stated someone pulled the lid up from its locked position without stopped the unit first. Found latch is damaged, will need replaced. Quoted customer repair cost. Replaced latch using misc truck stock part (W11700916). Cleared fault code and ran test cycle. Op test good. ; used 1 W11700916 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Beachwood, OH 44122
Jason N
Job Details:
02/08/2024
"Cc unit electrical smell and smoke Inspected unit, found connectors for both motor and clutch are burnt. Evidence water leaking from gearcase, most likely shorted out connectors. Quoted customer repair cost, Customer declined repair. Called WP techline and safety to document. ; ordrng 1 W10915700 (Stator) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W11409746 (Harness) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Highland Hills, OH 44122
Jason N
Job Details:
02/08/2024
"Cc not spinning or drainingPlugged in unit, found unit stuck in drain mode, but shifter underneath is pulsing. Checked under unit, found shifter not shifting into spin mode. Quoted customer shift actuator replacement. Repair approved. Replaced shift actuator using truck stock part. Cleared fault and ran test cycle. All functions passed. Op test good. ; used 1 W11212745 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FMB00
Near Solon, OH 44139
Jason N
Job Details:
02/08/2024
"Cc unit leaking water in freezer sectionFound ice buildup on freezer bottom, defrost drain is iced over, clogged with debris. Cleared ice from freezer and cleaned out defrost drain hole/tube. Ensured good flow though. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/08/2024
"Cc rear leveling foot is not adjustable Customer states in his attempt to level the unit, he found the left rear leveling foot will not thread upwards into threaded hole. Found hole in cabinet plate is bent and threads are damaged. can attempt to rethread and straighten hole first before replacing cabinet. Rescheduled customer as correct size hole tap will need brought on next visit out. ; schdld next appmnt for 2/13 TUE !"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/08/2024
"Cc unit not starting cyclesRan diagnostics, found codes f5e4 for lid not opened between cycles and f7e4 for basket reengagement fault. Ran test cycle. Slider not reengaging for spin. Checked under unit, found oil leaking from gearcase, slider is seized up. Unit will need gearcase and slider replaced. Quoted customer repair cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details:
02/08/2024
"CC that f8e4 comes up. Found water in the pan. Cleared the water. Started a cycle, found the tub tipping forward to have water leak. Raised the front feet higher. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details:
02/08/2024
"CC that there is a f8e4. Ran diag. F9e2 Draining: Drain Motor Electrical Problem f8e4 Overfill/Float Switch Open. Confirmed. Will need a harness, control and a pump and motor. ; ordrng 1 W11416362 (Pump and motor) and 1 W11629912 (Control) and 1 W11662347 (Harness)"
We serviced a
GE RANGE
Model C2S985SET5SS
Near Beachwood, OH 44122
Corina B
Job Details:
02/08/2024
"CC that the oven does not get hot. Confirmed. Found the bake element open. Will need a new element. Cust can install ; ordrng 1 WB44K10005 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Beachwood, OH 44122
Corina B
Job Details:
02/08/2024
Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Olmsted Township, OH 44138
David R
Job Details:
02/08/2024
"Replaced control, heater, couplers, thermistor. Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 2.4oz r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details:
02/08/2024
"Replaced absorbers, tested. Good. Customer needs to get styrofoam or zip ties to secure the drain hose. Drain hose is tapping the back of the washer in spin. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Avon Lake, OH 44012
Angel
Job Details:
02/08/2024
Cc that unit will sense and go to done. Confirmed issue. Looked underneath unit and found slider is bad replaced slider tested unit opt test good.; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Westlake, OH 44145
Angel
Job Details:
02/08/2024
Cc that unit lost power and now it will not turn. Confirmed tried turning on unit and nothing. Breaker was checked and it was good. So I took unit out of spot and while moving g it it turned on. Looks like it has a loose power wire connector so I checked all wires on back and made sure they were all installed correctly reinstalled unit in its spot and made sure everything was functioning and it was asked customer to monitor for now if anything to hive us a call.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Garfield Heights, OH 44105
Manny
Job Details:
02/08/2024
"Cc that needs help figuring out how to use he washer, showed customer how to properly use the unit. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Garfield Heights, OH 44125
Manny
Job Details:
02/08/2024
"Cc unit not washing verified and motor not running, need pump motor. 2165100622; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
David R
Job Details:
02/08/2024
"Cc unit leaks from dispenser, Will be water in tray and on floor. Temps good. Test at 0* and 37*. Could be that the dispenser flapper not closing all the way and melting ice. Ice getting past the ice tray. Excess water from water dispenser. Icemaker good, not double filling. Ordering dual valve and separator ; ordrng 1 W11548535 (Dual valve) and 1 WPW10353552 (Separator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22CQXHN00
Near Broadview Heights, OH 44147
David R
Job Details:
02/08/2024
Cc unit leaking from door. Found dispenser flapper door is broken and wont close. Causing all warm air to get in. Was able to tape closed. Parts discontinued
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Maple Heights, OH 44137
Manny
Job Details:
02/08/2024
"Cc unit not working, verified and not responding, removed console led solid on, unit needs control, console and latch ; ordrng 1 W11626074 (Control) and 1 W11626077 (Hmi) and 1 W11513248 (Latch)"
