We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
David R
Job Details: 04/25/2023
"Replaced all 3 doors. Leveled as best as doors would go, customer did not want leveling legs down, they want to be able to move unit in and out. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Garfield Heights, OH 44125
David R
Job Details: 04/25/2023
"Cc unit not cooling. Sealed system parts 5 year warranty parts and labor. 40 psi while unit is off and 10 inch vacuum while running. No frost pattern on Evap. Low side leaking. Used nitrogen 140 psi. Checked evap, nothing. Ordering comp and filter drier. ; ordrng 1 W10507884 (Comp kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/25/2023
When replacing the harness found the wires corroded. Took pictures. One of the wires broke off of the connector. Can not fix unit. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44112
Corina B
Job Details: 04/25/2023
"CC that there is a noise. Confirmed. Found the one wire to the terminal block stripped. Replaced the wire. The motor is broken. Replaced the motor from surplus. t/s. Tested. Opt test ok. ; used 1 279827 (Motor), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bedford, OH 44146
David R
Job Details: 04/25/2023
"Customer had POP, 8/24/22. Cc making noise when spinning. Found belt slipping off cam, replaced both from t/s. Found drain line banging up again customer dryer. Tight squeeze. Taped line, customer to zip tie line if needed. Leveled unit even. Advised of anti vibration pads. Unit is good. Ran with load, no noise from washer. Only zip tie hose if needed. Unit is good. Op Test Ok. ; used 1 W107967 (Cam), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/25/2023
"Cc unit not washing properly Found sump not creating pressure to move spray arms Needs sump assembly ; ordrng 1 WPW10671942 (sump and motor assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Westlake, OH 44145
Angel
Job Details: 04/25/2023
"Cc dryer is taking along time to dry. Could not duplicate cc, tested unit, using digital thermometer at vent 180 degrees, also observed when the cycles would turn on and off. Opt test good. Advised customer that venting needs to be cleaned. Recommended Dryer Vent Wizards."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
David R
Job Details: 04/25/2023
"Cc unit not cooling. Found build up of ice/frost on FZ evap causing fan to not properly run. Bad wiring on Heater, broken apart. Ordering heater, fan, thermistor and UI if needed.***2 count, lots of frost build up. ; ordrng 1 W11573118 (Heater) and 1 W11515017 (Fan) and 1 WPW10384183 (Thermistor) and 1 W11456119 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44110
Corina B
Job Details: 04/25/2023
"CC that the unit will not start. Confirmed. Found the hot and the cold are reversed. Switched the hoses. F7E4 Basket Re-engagement, found the capacitor, shifter and the motor wires are corroded. Replaced the capacitor, shifter and motor from t/s and surplus t/s. Cleaned the connections. Started a cycle. Started. Opt test ok. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11568983 (Harness), used 1 W10913953 (ACTUATOR), 1 W11026785 (Motor), and 2 WP89503 (HOSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPSOO
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/25/2023
Cc led dim Found upper front led out Replaced using truck stock OP Test Ok ; used 1 W10695459 (LED MODULE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Rocky River, OH 44116
Angel
Job Details: 04/25/2023
"Cc that unit was not draining properly. Tested unit by starting a drain to see if the pump would run and it was could hear it trying to drain from the sink put my finger in the garbage disposal port and there was something stuck as soon as I tried to clear it out water sprayed out, so I took off the drain hose from the garbage disposal to clean it out tested unit and its draining as should now opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Grafton, OH 44044
David R
Job Details: 04/25/2023
"Replaced fill tube, dual valve and LED FF. Wrong fill tube ordered, need waterline for door for dispenser. Ordering water line ; ordrng 1 W10511930 (Water line door)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Manny
Job Details: 04/25/2023
"Cc unit not working, verified and no power to the unit, checked voltage on outlet and good, when trying to get into diagnostics the unit started draining on its own, reset cycle and ran diagnostics, found f0e2 for off balance load, customer stated that she was washing a single feather pillow when the unit stopped working, explained to customer how important is for the load to be distributed evenly in the tub and also explained that a single item in the unit will 90% of the time will cause an off balance. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Middleburg Heights, OH 44130
Manny
Job Details: 04/25/2023
"Leveled unit for doors to close by gravity, showed her the doors closing on their own"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details: 04/25/2023
"Cc: door fallingFound hinge broke. Need hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/25/2023
"Cc unit not washing Found sump just humming after fill Needs sump assembly ; ordrng 1 W11416362 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Euclid, OH 44119
Corina B
Job Details: 04/25/2023
"CC that there is no water or ice. Confirmed. Correct shut off. Removed the filter, no water. Removed the line from the door no water. Steamed out the reservoir. Found the water was turned off. Turned water on good water flow. Put the filter back in poor water flow. Replaced the filter, good pressure. Advised Cust to replace the plastic waterline with a braided flex line, copper or pex. Opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Joe O
Job Details: 04/25/2023
"Cc: screw missingFound microwave hinge screw missing. Needs hinge screw; ordrng 1 461967825781 (screw)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/24/2023
Compressor not starting ordering part listed ; ordrng 1 W10865322 (Evap) and 1 W11592009 (Compressor) and 1 W11109499 (Dye filter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB
Near Cleveland, OH 44111
Angel
Job Details: 04/24/2023
"Cc not cleaning dishes properly, ran diagnostics found no codes, ran test cycle. To make sure heater and all other functions operated fine. Opt test good, explained to customer about the need to prime the hot water first. Also to try a different brand detergent, and to use rinse aid to help dry dishes."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/24/2023
Found connection on door is incorrect. Looked up door part. Incorrect door ordered. Re ordering door. Office to reschedule ; ordrng 1 W11518741 (Left ff door)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near LaGrange, OH 44050
David R
Job Details: 04/24/2023
"Cc unit will start up for about 15 mins and then says Finish without doing anything. F7E4 Basket Re-engagement failure. Found broken slider. Replaced from t/s. Ran diagnostics, good. All components working. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Mantua, OH 44255
Brian M
Job Details: 04/24/2023
Installed deli board OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Perry, OH 44081
Dan H
Job Details: 04/24/2023
"Installed new drain hose, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rome, OH 44085
Jason N
Job Details: 04/24/2023
"Cc unit making a knocking soundRan dryer test, found support roller is worn. Replaced using customer supplied pre Id repair kit. Reran test cycle, no abnormal sound heard. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Euclid, OH 44121
Jason N
Job Details: 04/24/2023
"Cc unit offbalance when in final spinRan diagnostics, no code stored. Checked tub suspension, checked good. Checked under unit, found oil leaking from gearcse, drive belt is saturated with oil. Unit will need gearcase and drive belt replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44129
Angel
Job Details: 04/24/2023
"Cc that pump motor sometimes works sometimes doesnt and the landlord stated he would shake the dish washer and it would start working than stop. Ran diagnostics and unit had a FE3 for motor faulty/ loose connections. Checked all wiring underneath unit and looked good, so took off front panel looked at control board and when pushing the connectors in for wash pump it seated properly like if it was loose. So I explained to customer to make sure that the connector was the problem to monitor it for now if issue happens again they will need wash pump replaced."
We serviced a
KENMORE WASHER
Model 110.9156621
Near Strongsville, OH 44149
Angel
Job Details: 04/24/2023
"Changed agitator and motor coupler, tested, opt test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near North Royalton, OH 44133
David R
Job Details: 04/24/2023
"Replaced strike and latch. Tested. All components working, good. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 04/24/2023
Cc: error f8e4Found unit displaying f8e4(float switch open) error. Found sudsy water in float pan. Advised of detergent usage. Ran test cycle. No leaks found. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/24/2023
Cc: leaking from doorFound tub gasket warped. Replaced gasket. Ran test cycle. Op test ok
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV1175JZ00
Near Strongsville, OH 44136
Angel
Job Details: 04/24/2023
Replaced ACU tested unit opt test hood no more error code.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Angel
Job Details: 04/24/2023
Replaced control board and fascia heater made sure that control board was sending voltage and it was had 120vac when I turned on heater on test 19 opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, OH 44147
David R
Job Details: 04/24/2023
Customer needs Right FF door seal as well. Ordering and replacing all at same time. ; ordrng 1 W10830274 (Seal FF)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Newbury, OH 44065
Jason N
Job Details: 04/24/2023
Cc unit lid cracked on the cornerReplaced lid using customer supplied pre Id part. Lid op test good.
We serviced a
JENN-AIR RANGE
Model JGRP430WP00
Near Cleveland, OH 44109
Manny
Job Details: 04/24/2023
"Cc unit keeps clicking, and that the bake and broiler are not starting and when they do the temp starts at 170F degrees, verify and when FR burner is turned on out will stay clicking, customer states it happened after their son try cleaning the unit, took apart and FR micro switch is damaged, only stops clicking if turned to low, set unit to bake and started on the first click, let it get to 350 and switch to broil broiler comes on, switch to bake and comes on, unit needs FR valve with switch, oven electrode and burner, can hear the cooling fan rattling informed customer that there is a change that the unit needs the cooling fan since its rattling and the oven sensor since temps are starting from 170 degrees, customer will not proceed with the repair at this time.; ordrng 1 WPW10326645 (valve-brnr) and 1 W11643161 (Bake burner) and 1 W11448312 (Electrode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Columbia Station, OH 44028
Gabriel P
Job Details: 04/24/2023
Steam all ice and replace parts opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, OH 44102
Manny
Job Details: 04/24/2023
"Cc unit not cooling in the Ff, verified and evap fan not running, removed evap cover and fan is seized, unit needs evap fan, ; ordrng 1 WP2315539 (motor-evap) and 1 W11562214 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Joe O
Job Details: 04/24/2023
Installed seal. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Mantua, OH 44255
Brian M
Job Details: 04/24/2023
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 4 normal frost pattern OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44105
Manny
Job Details: 04/24/2023
"Replaced control and valve, ran bake test opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, OH 44105
Manny
Job Details: 04/24/2023
"Cc unit full of ice in the fz, verified and found drain tube frozen over. Steamed and good drain, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/24/2023
Installed control and ui. Ran auto test. Op test okCustomer has strong gas odor in basement. Advised customer they Need plumber
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/24/2023
Cc: low ice productionFound small cubes in bin. Disconnected water supply to unit. Found no water coming in. Need plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Kent, OH 44240
Brian M
Job Details: 04/24/2023
Cc frost in freezer Freezer gasket not sealing Adjusted gasket OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Independence, OH 44131
Manny
Job Details: 04/24/2023
"Cc display goes off, verify and display is working but when its supposed to dimm it goes completely off, replace display with pre id, watch the unit from 9:29 to 9:40 and display good. Opt test ok took core for return"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Joe O
Job Details: 04/24/2023
"Cc: shutting off, error f2e1Found error code f2e1(stuck key), f6e9(lower oven communication error) f6e6(upper oven lost communication). Found harness is connected and has continuity. Needs upper and lower controls and uiUi out of stock. Office to reschedule; ordrng 1 W11086141 (console) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZCSS
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/24/2023
Replace fan opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Geneva, OH 44041
Joe O
Job Details: 04/24/2023
Cc: lfFound error codes f8e1(long fill) f7e9(locked rotor) f6e2(communication error). Found basket spins freely. No issues with communicating between ui and control. Found cold water not getting water through valve. Replaced water valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/24/2023
Replaced fan and ui Verified function using test 4 OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, OH 44136
Manny
Job Details: 04/24/2023
"Replaced parts ordered, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/24/2023
Replaced top adjuster kit and added stoppers. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44134
Corina B
Job Details: 04/24/2023
Replaced the damper. Tested. No noise. Opt test ok.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV174KFB
Near Brecksville, OH 44141
David R
Job Details: 04/24/2023
"Cc unit clock changes by itself and stops showing display all together as well ; ordrng 1 5304481625 (Control) and 2 5304493153 (Switch)s and 1 5304467695 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Painesville, OH 44077
Dan H
Job Details: 04/24/2023
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 04/24/2023
"Customer complaint of thumping noise, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Dan H
Job Details: 04/24/2023
"Installed new suspension and tub ring, op test good"
We serviced a
GE REFRIGERATOR
Model PSB48YSKBSS
Near Painesville, OH 44077
Dan H
Job Details: 04/24/2023
"Installed new led module, op test no good , unit also needs new power supply board, customer will contact office to reschedule ; ordrng 1 WR23X10622 (Led power board)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2415QWC
Near Beachwood, OH 44122
Corina B
Job Details: 04/24/2023
"CC that the unit is all over the place in temperature. Checked the flame good. The igniter lights in 45 seconds. Heated oven at 350* temperature staying at 350*. then heated at 500* staying at 500*. Cust states it fluctuates longer when running for longer times. Advised Cust to monitor and if still fluctuates will need a control and sensor; ordrng 1 316455456 (Control) and 1 316220728 (Overlay) and 1 5304504897 (Oven sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 04/24/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Dan H
Job Details: 04/24/2023
"Installed new control and fresh food section evaporator fan/harness, op test good"
We serviced a
SAMSUNG DRYER
Model DV400EWHDWR/AA
Near Brecksville, OH 44141
David R
Job Details: 04/24/2023
Replaced Dryer Repair kit. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 04/24/2023
"Cc washer arm came out. Confirmed cc, washer arm was melted, took quick pic. Changed washer arm with new part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near North Royalton, OH 44133
David R
Job Details: 04/24/2023
Cc unit making too much ice. Found FZ icemaker bail arm knocked out of place. Corrected. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model A610
Near Ashtabula, OH 44004
Dan H
Job Details: 04/24/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking from injector hose; ordrng 1 WP216201 (Injector) and 1 WP213013 (Hose) and 1 WP213015 (Nozzle) and 1 WP22213057 (Sleeve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Fairview Park, OH 44126
David R
Job Details: 04/24/2023
"Cc unit stuck on Spin, mentioned that they power to house goes out every couple of months. Mentioned that power could of went off and caused unit to get stuck mid cycle. Plugged unit in, Flashing on Final Spin, held cancel button for 5-10 secs. Went into diagnostics test mode. No error codes. Ran test cycle, all components working. Ran a factory calibration cycle. Running a cycle with towels in, working correctly. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near North Ridgeville, OH 44039
David R
Job Details: 04/24/2023
"Replaced ice maker, dual valve and fascia heater. In test mode put test 7 to step 2. Icemaker ram til home position. Also called for water on test 45, good. Op Test Ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/24/2023
Replaced the gaskets. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near East Cleveland, OH 44112
Corina B
Job Details: 04/24/2023
CC that the unit is not heating. Confirmed. Checked the power at the terminal block l1-n 120 volts l2 -n 0 volts. L1-l2 120 volts. Will need an electrician.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Bay Village, OH 44140
Angel
Job Details: 04/24/2023
"Cc that unit is grinding when running. Confirmed started unit up and it starts grinding when it heats up, took apart unit and found idler pulley not spinning correctly and also found blower wheel cracked causing the grinding. Replaced blower wheel from surplus, rollers, idler pulley and belt lubed everything up properly tested unit again opt test good.; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (Blower wheel) from stock"
We serviced a
KITCHENAID RANGE
Model KERH507YBL1
Near Highland Heights, OH 44143
Corina B
Job Details: 04/24/2023
"CC that the oven is not heating. Confirmed. The bake element is not turning. Homed out the bake element, open. Will need a new bake element. ; ordrng 1 WP9750213 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 417.94802301
Near Jefferson, OH 44047
Dan H
Job Details: 04/24/2023
"Found element broken and shorting to loose heat shield, unit also needs heating element , bearing was installed, second tech not needed fro return visit; ordrng 1 131475320 (Element)"
We serviced a
KENMORE REFRIGERATOR
Model 106.569366
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/24/2023
Replace filter housing opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near North Olmsted, OH 44070
Marie V
Job Details: 04/24/2023
"Cc that the ice maker is not working and unit is not cooling. Confirmed, took temps fresh food section was at 55* and 25* in freezer. Took evaporator cover off and found no frost but a big block of ice. Unit has a leak of refrigerant, will need UV filter drier to find leak. Also ice maker stopped working a long time ago before unit stopped cooling. Ice maker getting power but not cycling. Will need new ice maker. Cust will call back if she wants to continue. ; ordrng 1 WPW10507886 (Compressor) and 1 W10882923 (Ice maker), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Marie V
Job Details: 04/24/2023
Cc that both fresh food section seals are broken. Compressor. Replaced both seals and use steamer to get ride os wrinkles. Pp test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bay Village, OH 44140
Marie V
Job Details: 04/24/2023
"Cc that the unit was leaking from left side of door, he replaced top spray arm, but now is leaking from right hand side, close to end of cycle. Stared unit, a lot of suds stared going inside, also leaking, found bottom spray arm is clogged, showed cust, also use only 1 to 2 tablespoons of detergent. Or one pod. Op test okCust will buy bottom arm and install himself ; ordrng 1 W10837249 (Bottom spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Cleveland, OH 44124
Jason N
Job Details: 04/24/2023
"Recovered refrigerant. Ran test 4 to home 3way valve. Installed ff evaporator, compressor and uv dye drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.50oz. Of r134a. Low side stable at 11psi. Advised customer to allow several hours, up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
Marie V
Job Details: 04/24/2023
"Cc that , found top spray arm broken and bottom is clogged up, showed cust, bottom arm is discontinued cust wants to order top arm ; ordrng 1 WD22X10081 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Lorain, OH 44052
Marie V
Job Details: 04/24/2023
Cc that the rear burners does not works. Also unit shows on control panel F5e1 door latch not operating. Unit will need control ; ordrng 1 W11594224 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lorain, OH 44053
Marie V
Job Details: 04/24/2023
"Cc that the unit is not spinning the clothes out and or draining. Ran diag, no error codes. Ran auto test pass, tilted unit, all components are good, replaced latch, ran calibration, and asked for some towels. Set to rinse and spin, working as designed, no issues at this point. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 04/24/2023
Cc unit not making iceFound ice maker bail locked in the up(off) position. Dropped bail arm and let ice maker cycle. Ice maker harvested ice and filled mold with water. No issues found with ice maker.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Euclid, OH 44123
Jason N
Job Details: 04/24/2023
"Cc unit making a slight squeak noise when running unit. Ran dryer test with no load for several minutes, no abnormal sounds heard. Ran dryer test with clothing load for approx. 10 minutes. Heard a faint squeak for several seconds, but nothing out of the ordinary at this point. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Lorain, OH 44053
Marie V
Job Details: 04/24/2023
"Cc that unit is not cooling in fresh food section. Freezer is ok. Confirmed, found freezer fan not running, getting 120v. Will need new fan. ; ordrng 1 WPW10464673 (Fan)"
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Mentor, OH 44060
Jason N
Job Details: 04/24/2023
"Cc unit offbalance and leaking water. Customer stated when running heavier loads, unit doesnt balance sometimes and water leaks out the back vent. Ran spin and drain test with load of wet towels. Unit balanced properly, no issues found. Checked vent deflector. Found deflector missing which will cause water to spray from rear vent. Ordering deflector. Customer stated he can install deflector ; ordrng 1 W11409996 (VENTCOUPLI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Amherst, OH 44001
Marie V
Job Details: 04/24/2023
"Cc that unit is not running, ran diag found error code 4-3 Motor not running. Confirmed on diag, unit getting proper voltage. Will need new motor; ordrng 1 W11025157 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Brian M
Job Details: 04/24/2023
Cc dishes still dirty Found sump running but not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump)
We serviced a
GE REFRIGERATOR
Model CFE28TSHLSS
Near Mentor, OH 44060
Corina B
Job Details: 04/24/2023
"CC that the freezer is not cooling. Confirmed. Ff 41* ff 25*. Found a wire blocking the evaporator fan from spinning. The fan does start back up. Advised Cust to monitor the freezer temp for the next 24-48 hrs. If still not cooling will need a new fan. Opt test ok. ; ordrng 1 WR60X36825 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jason N
Job Details: 04/24/2023
Cc unit lights not working and door gasket is tearingReplaced freezer LED module using customer supplied part per s code S191AQ. Illumination restored to unit. Replaced RH door gasket using customer supplied part. Ensured good seal to cabinet. Op test good.
We serviced a
GE WASHER
Model Gtw465asn0ww
Near Novelty, OH 44072
Corina B
Job Details: 04/21/2023
"CC will not start a cycle. Confirmed. The cold fill valve is blocked with sediment. Removed the screen. Water flowing better. 21 Max Fill -- Gallons, 16 Adaptive Drain/Slow, 27 Water Accessibility, 29 Suds Lock, 19; ui timed out. Checked the pressure hose, clear. When starting a cycle the control flashes and beeps. Will need a new control and valve. Cust does not want to repair ; ordrng 1 WH22X35597 (Control) and 1 WH13X26535 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/21/2023
Cc unit not drying well on towels Unit functioning properly Advised on setting and sensor function
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4EW01
Near Fairview Park, OH 44126
Angel
Job Details: 04/21/2023
Cc that the lower oven is not working and it takes about 12 to 13 minutes to preheat. Tested lower oven and the problem was not the oven it was the console you would press the bake button and nothing happened so I had customer shut off the oven to reset unit and it started working as should and for the time it takes to preheat is normal explained to customer it will take about 12 to 15mins to preheat as of now unit working as should not weird noises and preheating as should asked customer to monitor for now and if it happens again they will need the console replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2023
Cc: off balance with towels onlyCustomer stated only when washing towels the unit goes off balance. Customer had a load in machine upon arrival. Stated cycle back up. Could not duplicate issue. Unit functioning as designed. Op test ok Documented with whirlpool on service matters
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austinburg, OH 44010
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is taking a long time to wash and making a grinding noise, ran diagnostics found f7e5(shifter fault) error code, noise is coming from shifter, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/21/2023
Replaced the grill cover. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Rocky River, OH 44116
Angel
Job Details: 04/21/2023
"Cc that unit is washing but they think it doesnt sound right. Tested unit and it sounded good until it drains motor sounds like its going out will need drain pump replaced. Ordering part.; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/21/2023
"Cc unit doors not aligned, not closing correctly.Microwave inner door gasket is misaligned/uneven, will try replacing inner door section. Oven door not closing up all the way on the upper left corner, not contacting stop. Looks to be inner door panel is slightly warped, will try replacing. Frame-glas is not showing in stock from Marcone, office to contact customer with next service date. Customer pointed out stainless steel pattern does not look even on oven door. Advised customer this is cosmetic and they are out of the 30 day period for cosmetic warranty.; ordrng 1 W11600214 (Inner door) and 1 W11617223 (Frame-glas)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Cleveland, OH 44113
Manny
Job Details: 04/21/2023
"Replaced pump+motor, ran test cycle opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Willowick, OH 44095
Joe O
Job Details: 04/21/2023
Cc: knocking/ noise during spinFound drain hose hitting the wall. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44113
Manny
Job Details: 04/21/2023
"Cc that unit is making the same noise, verified and unit made the same noise, and coming from the gearcase, agitator is stuck, and cam looks melted, need agitator, cam spanner nut and actuator.; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Nut spanner) and 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"
We serviced a
GE RANGE
Model CGP350SET1SS
Near Beachwood, OH 44122
Jason N
Job Details: 04/21/2023
Cc cooktop knobs meltedConfirmed that the cooktop knobs are indeed melted off. Unit will need knob kit. ; ordrng 1 WB03X32194 (Knob kit)