We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/09/2018
Exhaust fan is making a humming noise from bearings and bellow has small hole. Office to order bellow and fan.; ordrng 1 WPW10340443 (bellow) and 1 WPW10434964 (fan)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/09/2018
Tested dishwasher, found the diverter and pump not starting. Office to order pump and motor assembly.; ordrng 1 WPW10671941 (pump&motor)
We serviced a
WGD6400SW0 WHIRLPOOL
Model DRYER
Near Brook Park, OH 44142
Dan H
Job Details: 05/09/2018
Installed new idler pulley, op test good ; Job Cmpltd
We serviced a
KUDK03ITWH2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Dan H
Job Details: 05/09/2018
Installed new handle and latch, op test good ; Job Cmpltd
We serviced a
KDTE234GWH0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 05/09/2018
Received only a motor, needed sump assembly, ordering sump ; ordrng 1 W11085683 (pump&motor)
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 05/09/2018
Installed new tub, op test no good , unit is leaking passed lower seal, unit needs new lower seal and vapor barrier, customer does not want repair at this time;
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 05/08/2018
Customer complaint of loud noise and ice maker is not working, fresh food section temperature at 51 degrees , freezer section temperature at 33 degrees, good frost pattern on evaporator, found frost build up into evaporator fan stopping fan, found freezer section door not sealing, cleared frost from evaporator fan, found blue wire to evaporator fan broken out of harness, unable to repair unit needs new evaporator fan, adjusted door seal, ordering fan motor ; ordrng 1 W11032800 (motor-evap
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/08/2018
Unit in flood mode. Put in manual to clear detergent. Went into overload after suds were gone. Unit showing errors for things that are not happening. Office to order control board.; ordrng 1 W10761028 (cntrl-elec)
We serviced a
MDB6769PAW2 Maytag
Model Dishwasher
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/08/2018
Installed control board OP TEST OK ;
We serviced a
110.23832100 Kenmore
Model Washer
Near Cleveland, OH 44104
Corey L.
Job Details: 05/08/2018
Customer complaint washer will not drain, started a drain and spin cycle, drain pump did not turn on, unit needs new drain pump, quoted repair, customer does not want repair at this time
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/08/2018
Installed interface. Ran service mode bedding and normal wash. Op test ok; Job Cmpltd
We serviced a
LDE180 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/08/2018
Replaced latch and cleaned unit. Op test ok.
We serviced a
WDT750SAHV0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/08/2018
Installed valve. Ran normal wash 2x. Op test ok. ; Job Cmpltd
We serviced a
MH6110XEB1 WHIRLPOOL
Model MICROWAVE
Near Lakewood, OH 44107
Brian B
Job Details: 05/08/2018
There’s problems with interlocks,not closing doors properly,also door is separated.will need new door and interlocks. Door is NLA
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 05/08/2018
CC that machine is damaging clothes because of sensing process. Ran diag, no codes. Reset power, ran calibration cycle. Ran cycle with clothes using normal and deep water option. Advised customer that even with deep water option, machine still goes through sensing process. Op test ok.; Job Cmpltd
We serviced a
WED9150WW1 Whirlpool
Model Dryer
Near South Euclid, OH 44121
Brian M
Job Details: 05/08/2018
Cc that unit will not start Found belt off idler pulley and broken pulley Needs pulley assembly replaced ; ordrng 1 W10837240 (bracket 2460),
We serviced a
MVWB835DW3 Maytag
Model Washer
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 05/08/2018
Replaced the valve. Optest ok.
We serviced a
MHW3505FW1 Maytag
Model Washer
Near Cleveland, OH 44113
Corey L.
Job Details: 05/08/2018
Customer complaint washer will not lock, ran diagnostics found f5e2 door lock error, connections are good, wire harness is good, solenoid is working, door is locking and unlocking but not indicating it on panel, unit needs acu; ordrng 1 W11201284 (ACU)
We serviced a
WRX735SDHV00 Whirlpool
Model Refrigerator
Near Willoughby, OH 44094
Corina B
Job Details: 05/08/2018
CC that there is frost in the fz. Door gasket is good. Steamed out the fz. Optest ok.
We serviced a
IK8FXNGFDM00 Ikea
Model Refrigerator
Near Cleveland, OH 44113
Macaulay G.
Job Details: 05/08/2018
ustomer complaint water and cucumbers freezing in ff section, temp in frz is 30 and ff is 33, unit is set to its lowest/warmest setting, found service pointer W10902061, diagnostics check good, control has no marking, unit needs an updated control per pointer; ordrng 1 W10914178 (contrl-box),
We serviced a
KSSC42FMS00 Kitchenaid
Model Refrigerator
Near Bratenahl, OH 44108
Corey L.
Job Details: 05/08/2018
Customer complaint ice maker is leaking, customer turned cold water supply to kitchen off, when the valve was turned on there were no leaks observed, fill tube not frozen, ice maker not responding to manual jump start, also varnish has deteriorated and needs replaced, replaced ice maker, op test good; used 1 4317943 (ICEMAKER 123.59)
We serviced a
WRF540CWHW00 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Holly Butcher
Job Details: 05/08/2018
C that there is frost in the fz. Checked the gasket, tight seal. Steamed the frost out. Optest ok
We serviced a
110.28902790 KENMORE
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 05/08/2018
Customer complaint that unit is not spinning, confirmed, found motor coupler broken, installed new coupler, op test good ; used 1 285753A (COUPLER )
We serviced a
KUDS01DJSB0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/08/2018
Replaced soap dispenser, sensor, and sump assembly. All tested ok.; Job Cmpltd
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/08/2018
Installed deli drawer control. Op test no good. Same exact issue. Removed deli drawer and unit is working again. Techline. Bruce. Wiring must be damaged to interface. Found where wiring was kinked and rubbing on the drawer glide. None repairable out of warranty. Sr# 7721940796
We serviced a
MMV5208WS1 MAYTAG
Model MICROWAVE
Near Bay Village, OH 44140
Brian B
Job Details: 05/08/2018
Replaced TT motor. Tested unit. Op test ok. Micro is installed too close to cooktop. Advised customer to check install guide for minimum install distance.; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/08/2018
Replaced Icemaker and UI. Ran diag and tested defrost and cycled Icemaker. Op test ok. Brought back control core for return.; Job Cmpltd,
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Troy Township, OH 44234
Gabriel P
Job Details: 05/08/2018
Cc that unit will not power on Breaker was tripped Plugged unit in and tripped the breaker again Plugged unit into kitchen outlet OP TEST OK Leveled out the unit She needs electrician to fix breaker ;
We serviced a
MHW5100DC0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 05/08/2018
Cc that unit won’t start cycle.. Plugged unit in Found error code f3e1 water pressure sensor Ran auto test completed with out error OP TEST OK
We serviced a
PDWT200VOOWW GE
Model Dishwasher
Near Hambden Township, OH 44024
Brian M
Job Details: 05/08/2018
Cc that unit will not fill Found water shut off in basement .. Turned water on and it started to leak before reaching dishwasher
We serviced a
CFCP1NIZASS GE
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 05/08/2018
CC that the unit is making a noise. Ff 37 and fz 0. Found the evap fan bearing are making the noise. Called SM to order parts. ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as)
We serviced a
KDFE104DSS1 Kitchenaid
Model Dishwasher
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/08/2018
CC that the dishes are not coming out cleaning. Found the pump and motor are not running. Removed front panel checked the lt blue wires 0 volts. Will need a new control and pump and motor. Called SM to order parts. ; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
We serviced a
MEDB835DW4 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 05/08/2018
Replaced bezel and catch. Op test ok. ; Job Cmpltd,
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 05/08/2018
Customer complaint that unit is not heating, confirmed, found ignitor glowing, burner is not lighting, unit is recieving gas, unit needs new coils, installed new coils from truck stock surplus, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10328463 (COILS)
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 05/08/2018
Installed pressure switch. Cleared fault and ran service test mode 2x. Op test okay. ; Job Cmpltd
We serviced a
MDB7749SBM0 Maytag
Model Dishwasher
Near Euclid, OH 44123
Corey L.
Job Details: 05/08/2018
Customer complaint control not indicating selected functions, confirmed, unplugged unit for 30 seconds, reconnected power, op test good;
We serviced a
GC3PHEXNS00 Whirlpool
Model Refrigerator
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 05/08/2018
CC that a piece broke off of the ice maker. Found the ice stripper is broken. Will need a new ice maker. Called SM to order part. ; ordrng 1 2198597 (icemaker assy 15445),
We serviced a
PSHS9PGZBCSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 05/08/2018
Replaced water line under refrigerator and tested, working properly.; Job Cmpltd
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/08/2018
Replaced pad, deli drawer cover, and user interface. Also found that fresh food evaporator was building up with ice. Defrosted fresh food evaporator. Replaced defrost thermistor as well. All tested ok.; used 1 W10902214 (THERMISTOR)
We serviced a
WDF540PADT0 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/08/2018
Found unit leaking from under Rh side of door. Found filter not in place and likely hitting sprayer causing it to spray under the door. Corrected filter and ran normal wash. No leaking observed. Advised to use as normal. ; Job Cmpltd
We serviced a
LSB6200KQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 05/08/2018
Installed lid switch. Op test ok.
We serviced a
WRT108FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Chad P.
Job Details: 05/08/2018
Installed control. Op test ok. Advised 24 hrs for normal cool to resume. ; Job Cmpltd,
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Brian B
Job Details: 05/08/2018
Hooked up to testing station . Ran diag, no codes. Ran test cycle, all functions normal. May have been a bad install at customer house . Op test ok. Missing front access panel. Office to order. Lowes will install. No return visit.; ordrng 1 W10871196 (ACCESS PANEL)
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 05/08/2018
Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Brian B
Job Details: 05/08/2018
Found led assembly in freezer hanging down. Removed auger assembly and reinstalled led light. Op test ok.; Job Cmpltd,
We serviced a
GLEC30S8ABC Frigidaire
Model Range
Near Auburn Township, OH 44023
Corina B
Job Details: 05/08/2018
Replaced the front right burner switch. Optest ok
We serviced a
KUDM24SEWH2 Kitchenaid
Model Dishwasher
Near Willoughby, OH 44094
Corey L.
Job Details: 05/08/2018
ustomer complaint unit will not cycle through, started normal wash, unit indicates clean, found drain tube elbow at pump cracking but not leaking, advised customer to monitor use unit a tech returns to install drain tube, also water inlet fitting is badly calcified and has a slow drip, advised customer to contact a plumber to have fitting replaced as it is not part of the unit; ordrng 1 00668108 (DRAIN W/ELBOW 19.00)
We serviced a
KSSS36QDW04 Kitchenaid
Model Refrigerator
Near Willoughby, OH 44094
Corey L.
Job Details: 05/08/2018
Customer complaint of a loud noise, she heard noise then adjusted temp from recommended to zero, unit was room temp when tech arrived, adjusted temp to max while visually inspected, customer adjusted temp to zero says it does it for a sec then, found grated vent in front of compressor is rattling against frame
We serviced a
MEDC300XW0 Maytag
Model Dryer
Near Madison Township, OH 44057
Corina B
Job Details: 05/08/2018
CC that the unit is not heating. Dryer will work on time dry but not sensor dry. Will need a new timer. Checked the dryer vent needs to be cleaned, gave cust dryer vent wizards number. Called SM to order part. ; ordrng 1 WP8566184 (timer 13333)
We serviced a
ETW4400TQ1 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 05/08/2018
Customer complaint agitator fell off, confirmed agitator became detached during an out of balance load damaging agitator, unit needs new agitator ; ordrng 1 WPW10093671 (agitator),
We serviced a
WDT790SAYB2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Chad P.
Job Details: 05/08/2018
Installed rails. Op test ok. Advised to us as normal. Any issues contact warranty so back for service. ; Job Cmpltd,
We serviced a
KDPE234GPS0 WHIRLPOOL
Model DISHWASHER
Near Bentleyville, OH 44022
Chad P.
Job Details: 05/08/2018
Found sprayers clogged. Appears internal filter not catching for partials. Needs sump and sprayers replaced. ; ordrng 1 W11085683 (SUMP) and 1 W11085683 (SPRAYER) and 1 WPW10448645 (SPRAYER, UPPER)
We serviced a
JS42PPDUDB00 JENN-AIR
Model REFRIGERATOR
Near Mayfield, OH 44143
Brian B
Job Details: 05/08/2018
Found machine not turning on and noises coming from control board. When power pad on UI is pressed, UI powers up for one second and then turns off. Will need main control kit and also per ser pointer R4317492, will need UI assembly. ; ordrng 1 W10789107 (CONTROL 30079) and 1 WPW10468942 (CNTRL ASSEMBLY)
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Cleveland, OH 44132
Brian B
Job Details: 05/08/2018
Replaced console. Tested unit on, off multiple times, op test ok.; Job Cmpltd
We serviced a
WGD95HEXW0 WHIRLPOOL
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 05/07/2018
Customer complaint of clicking sound, confirmed, found crack in drum, unit needs new drum, customer does not want repair at this time;
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 05/07/2018
C that the unit is not turning on. Found the switch on the motor is not turning on. Will need a new motor. Called Sm to order parts ; ordrng 1 W10410997 (motor-drve) and 1 WP312967 (clamp) and 1 WP9703438 (ring-retnr),
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/07/2018
Heater relay on motor is constantly engaged when not running. Will need motor replaced. Customer does not want to repair.; Job Cmpltd
We serviced a
GB2FHDXWS04 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Chad P.
Job Details: 05/07/2018
Found relay on board for comp stuck. Replaced board and ran defrost. Advised 24 hrs for normal cooling to resume. Op test ok. ; used 1 WPW10503278
We serviced a
KSGG700ESS0 Kitchenaid
Model Range
Near Concord Township, OH 44077
Brian M
Job Details: 05/07/2018
nstalled gasket and spacer OP TEST OK
We serviced a
KMHC319ESS3 Kitchenaid
Model Microwave
Near MENTOR ON THE, OH 44060
Brian M
Job Details: 05/07/2018
c that mounting bolt is not in Found right hand bolt stripped out Needs mounting screws replaced And mounting nuts Customer to contact contractor about repositioning the mounting hole Contractor can install new screws after fixing cabinet ; ordrng 1 W10821385 (hard-mount) and 2 WP8169704 (screw)s,
We serviced a
KBFS22EWMS9 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Macaulay G.
Job Details: 05/07/2018
Customer complaint of no ice production, temp in frz -1 ff is 39 f, cycled ice maker, ice maker did not call for water, im failed, replaced
We serviced a
MGDC400VW0 Maytag
Model Dryer
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/07/2018
CC that the unit is not drying. Checked outside vent, good. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 05/07/2018
Cust said it’s working. Cust declined repair and ice maker there
We serviced a
CCE3401B JENN-AIR
Model COOK TOP
Near Avon, OH 44011
Macaulay G.
Job Details: 05/07/2018
Will need to reorder cooktop. Part that was sent was completely broken.; ordrng 1 71002556 (COOKTOP
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44023
Chad P.
Job Details: 05/07/2018
Found GEARCASE drive shaft and basket stripped. Needs GEARCASE and basket replaced. Cust will be contacting wpl. Do not order parts unless contacted
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Found cooktop has scratch, replaced with new cooktop.; Job Cmpltd
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 05/07/2018
Installed new bake element, op test good ; Job Cmpltd,
We serviced a
PYE2300AYW MAYTAG
Model DRYER
Near Cleveland, OH 44128
Dan H
Job Details: 05/07/2018
Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, customer already has thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 05/07/2018
Customer complaint that cycle times are not consistent, Ran diagnostics no error codes found, ran test cycle, all components are working, unit completed test cycle, cycle times look normal, explained to customer that time shown is an estimated time and the unit will change that time as the unit senses throughout the cycle, unit is operating as designed ; Job Cmplt
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Replaced ice maker. Cycled in service mode. All tested ok.; Job Cmpltd
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/07/2018
Cc that unit is not cooling Found ff at 33 freezer at 3Normal OP Temps Found ff evap cover covered in ice Service pointer W11033419B states it needs a new evap cover; ordrng 1 W11167902 (EVAP COVER )
We serviced a
MEDE300VW0 MAYTAG
Model DRYER
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Unit not heating. Found open heating element. Replaced element from truck stock. Tested and heated ok.; used 1 WP8544771 (ELEMENT)
We serviced a
KDFE104DBL4 Whirlpool
Model Dishwasher
Near Cleveland, OH 44108
Corey L.
Job Details: 05/07/2018
Customer complaint unit is leaking, found water supply fitting with a constant drip, tightened fitting, op test good, advised customer to monitor water mitigation mat over the next 24hrs for leaks;
We serviced a
KDTE304DPA0 Kitchenaid
Model Dishwasher
Near Euclid, OH 44123
Corina B
Job Details: 05/07/2018
Replaced the dispenser. CC that the dishes are coming out dirty. Found food in the upper spray arm. Will need a new spray arm. Advised cust the leave the water mat down for 24-48 hrs. ; ordrng 1 WPW10448645 (arm-spray),
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/07/2018
Installed control and fan. Defrosted evap. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/07/2018
Found machine not defrosting. Placed machine into defrost mode. Heater did not come on. Removed evap cover. Used steamer to clear ice. Found loose connector on heater. Reseated connector. Heater on at 420 watts. Machine defrosting normally now. Op test ok.; Job Cmpltd
We serviced a
MSS26C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 05/07/2018
Replaced freezer door. Found that dispenser paddle does not work on new door. Removed dispenser, found connector from paddle not wired correctly. Removed connector from old door and installed on new door. Tested unit. Op test ok.; Job Cmpltd
We serviced a
WTW8500BW0 Whirlpool
Model Washer
Near Chester Township, OH 44026
Brian M
Job Details: 05/07/2018
Cc that unit leaks when cycle starts Found tub out of balance and not aligning up with the detergent fill Adjusted legs to even out tub and to align with detergent valve OP TEST OK
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Newbury Township, OH 44065
Brian M
Job Details: 05/07/2018
v
We serviced a
WRF757SDEM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44108
Corey L.
Job Details: 05/07/2018
Customer complaint of warm temp in fridge and ice build up, temps were ff 48 and frz -1, compressor and all fans are running, evap cover iced over, steamed evap, found thermistor loose, tightened thermistor, thermistors all passed diagnostics tests, advised customer to monitor
We serviced a
WRT519SZDM02 Whirlpool
Model Refrigerator
Near Kent, OH 44240
Corina B
Job Details: 05/07/2018
Replaced the ff door. Optest ok.;
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44108
Jeff M
Job Details: 05/07/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/07/2018
Wrong burner head ordered. Need lg burner assy look up is wrong. Talked to SM order different burner head look up says it is a medium size burner but range has a lg size burner in its place. ; ordrng 1 WPW10515455 (burnr-head), schdld next appmnt for 5/11 FRI !,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 05/07/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890075, 1 W10890087, 1 W10890117, 1 W10890131, and 1 W10891058 from stock, Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Outlet for washer had no power. Used different outlet. No error codes. Ran calibration and auto cycles ok
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Bearing in gear case is grinding and need replaced. Office to order gear case.; ordrng 1 W11159068 (GEARCASE)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 05/07/2018
Found pin hole in supply line. Spliced line. Advised on plastic water line and to have it changed via a plumber. No power at home at this time. Unable to test unit. Leaking has Ben stopped. ; Job Cmpltd
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Burton, OH 44021
Brian M
Job Details: 05/07/2018
Cc that unit does not complete cycle Found unit flashing 9-0 hrs in cycle window unit would not power off without pulling cord Unit powers on and off with out touching any keys Ran auto test did not complete auto test Needs appliance CONTROL UNIT, replaced ; ordrng 1 W11201283 (CONTROL )
We serviced a
KDTE334GPS0 Kitchenaid
Model Dishwasher
Near Montville, OH 44064
Brian M
Job Details: 05/07/2018
Installed rack tracks Unit was not installed all the way Did not run a test cycle no water or power to unit
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Euclid, OH 44123
Corey L.
Job Details: 05/07/2018
ustomer complaint ff section top drawer falls off right hand bracket falls off also, found right hand bracket detached from shelf, reinstalled bracket, op test good
We serviced a
MVWC400XW0 Maytag
Model Washer
Near Willowick, OH 44095
Corey L.
Job Details: 05/07/2018
ustomer complaint unit won’t spin, ran diagnostics found, f2e1 stuck key, f7e1 basket speed sensor fault, basket will not spin, freed basket from tub, bearing has failed, unit needs new a gearcase assembly, customer declined repair
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Replaced control board and ran calibration cycle. All tested ok.; Job Cmpltd
We serviced a
AMV2307PFS AMANA
Model MICROWAVE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Replaced interlock switches in microwave. Tested operation of microwave, working properly.; Job Cmpltd
We serviced a
KEMC377KWH02 KITCHENAID
Model MICROWAVE
Near Beachwood, OH 44122
Chad P.
Job Details: 05/07/2018
Found unit displaying door locked he. It is not. Latch failed. Also. Unit displaying oven to hot when not heating. Probe reads 2.2k. Telling control it’s around 550f. Needs latch assy and probe replaced.
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/07/2018
CC that gaskets are torn and magnet is falling out. Also, filter door is broken. Office to order parts.; ordrng 1 W10830274 (GASKET) and 1 WP67006331 (FILTER COVER) and 1 WPW10443326 (GASKET)
We serviced a
WMH32519FB0 WHIRLPOOL
Model MICRO OVEN
Near Cleveland, OH 44135
Brian B
Job Details: 05/07/2018
Replaced intermittant interlock switches. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Mentor, OH 44060
Jeff M
Job Details: 05/07/2018
The door switch is not working. The unit needs a new switch ; ordrng 1 216822901 (switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/9 WED 12-5,
We serviced a
NTW4516FW1 Whirlpool
Model Washer
Near Dorset, OH 44032
Brian M
Job Details: 05/07/2018
Installed control board OP TEST OK
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near Eastlake, OH 44095
Corey L.
Job Details: 05/07/2018
Customer complaint console is bubbled, found grey part of console bubbled on top left corner see pic, replaced console with pre id part, op test good;
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Painesville, OH 44077
Corina B
Job Details: 05/07/2018
CC that the unit will not spin. Ran diag f7e7 motor unable to reach target rpm. Found the actuator arm was moving freely. Replaced the actuator from t/s. Ran a calibration and a rinse and spin. Optest ok. ; used 1 W10913953 (ACTUATOR)