We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Dan
Job Details: 09/04/2018
Customer complaint that unit is not making ice, cycled ice maker , ice maker did not cycle, ice maker is recieving 120vac , installed new ice maker, op test good ; used 1 W10884390. (ICE MAKER ASSY)
We serviced a
WRT111SFDM01 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan
Job Details: 09/04/2018
Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 53 degrees, found frost build up into evaporator fan stoping, it, cleared frost fan is running now, goo frost pattern on evaporator, no air leaks found in seals, op test good ; Job Cmpltd
We serviced a
LGUB2642LF3 Frigidaire
Model Refrigerator
Near Madison Township, OH 44057
Brian M
Job Details: 09/04/2018
c of no power Ui flashing 5yCfPower board issue needs power board replaced Customer does not want to repair
We serviced a
KEBC207KBLO Kitchenaid
Model Double Wall Oven
Near Chardon, OH 44024
Brian M
Job Details: 09/04/2018
Installed glass OP TEST OK
We serviced a
WTW8500DC3 Whirlpool
Model Washer
Near Highland Heights, OH 44143
Brian M
Job Details: 09/04/2018
Cc red wash light staying on Ran auto test and diagnosticsCleared overload codeRan calibrationOP TEST OK
We serviced a
KFCP22EXMP5 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Brian M
Job Details: 09/04/2018
Cc of water leaking from freezer Found freezer bottom full of ice Needs drain tube kit Customer already had tube Installed drain tube OP TEST OK
We serviced a
WED6400SW1 Whirlpool
Model Dryer
Near Cleveland, OH 44120
Corey L.
Job Details: 09/04/2018
Installed belt switch, op test good, installed customer supplied semi rigid dryer vent; Job Cmpltd
We serviced a
TBX25RLB GE
Model Refrigerator
Near Cleveland, OH 44128
Corey L.
Job Details: 09/04/2018
Customer complaint unit makes ice but gets too warm sometimes, temp was 37 frz and 43 ff, power is only getting to defrost heater intermittently, unit needs new defrost control WR09X0411, part is unavailable, unable to repair; Job Cmplt
We serviced a
WFG320M0BS3 Whirlpool
Model Range
Near Cleveland, OH 44111
Corey L.
Job Details: 09/04/2018
Installed spark module, op test good; Job Cmpltd
We serviced a
WRV986FDEM01 kitchenaid
Model refrigerator
Near Sheffield, OH 44054
Gabriel P
Job Details: 09/04/2018
Replace board,opt test ok; Job Cmpltd
We serviced a
FGHC2331PF6 frigidaire
Model refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/04/2018
Replace parts opt test ok leaves water mat ; Job Cmpltd
We serviced a
GTW680BSJ3WS GE
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 09/04/2018
CC that the washer does not finish a cycle and the fabric softener does not get dispensed. 26 Out of Balance (OOB) Ended, 22 Out of Balance (OOB) during, 16 Adaptive Drain/ Slow Drain, 18 Drain Pump Clearing, will need the software update; ordrng 1 WH98R23015001 (SOFTWARE UPDATE)
We serviced a
MFT2776FEZ00 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 09/04/2018
Cc that ice is slow Advised customer that it may take up to 48 hrs when basket is empty Showed customer that there is a fast ice button but will produce smaller cubes OP TEST OK
We serviced a
KBFS20EVMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44118
Brian M
Job Details: 09/04/2018
Cc of water leaking Freezer at 5 fridge at 35 no issue with sealed system Found ice on floor of freezer Needs duck bill fill tube kit Used drain tube from truck stock Cleared ice OP TEST OK ; used 1 W10619951 (TUBE-DRAIN
We serviced a
KDTE334DSS0 Kitchenaid
Model Dishwasher
Near Cleveland Heights, OH 44106
Brian M
Job Details: 09/04/2018
Cc dishwasher not drainingFound rubber debris inside drain pumpRemoved and ran test cycles OP TEST OK
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Cleveland, OH 44110
Brian M
Job Details: 09/04/2018
Cc unit will not run Found thermal fuse open Installed thermal fuse OP TEST OK
We serviced a
CAE2745FQ0 Whirlpool
Model Washer
Near North Olmsted, OH 44070
Paul P.
Job Details: 09/04/2018
Tested washer, found F7E6 lid lock fault, tested lid lock, not in correct ohms range. Also, F5E2 motor fault, tested motor connections, all good. Tested incoming voltage to control, tests properly. ; ordrng 1 W11188527 (CONTROL) and 1 WPW10482836 (latch),
We serviced a
KBFS22EWMS4 Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 09/04/2018
Installed wire harness with thermistor, baffle closed right after install, op test good; Job Cmpltd
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 09/04/2018
Installed parts, op test good; Job Cmpltd
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Dan
Job Details: 09/04/2018
Customer complaint of loud noise coming from water filter and light switch housing is hanging down, , confirmed, unit needs new water filter head and light switch housing; ordrng 1 W10119832 (housing) and 1 W10861009 (head-filtr)
We serviced a
WRF560SMHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan
Job Details: 09/04/2018
Customer complaint of frost build up in freezer section, door gaskets are all sealing properly, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SMHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan
Job Details: 09/04/2018
Customer complaint of frost build up in freezer section, found freezer section door not closing properly, adjusted freezer section door, op test good ; Job Cmpltd
We serviced a
AFD2535DEQ WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan
Job Details: 09/04/2018
Customer complaint of frost build up in freezer section, confirmed, found door not sealing properly, adjusted door, op test good ; Job Cmpltd
We serviced a
MGR8775AB1 MAYTAG
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 09/04/2018
Replaced temperature sensor. Tested ok.; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 09/04/2018
Replaced sump assembly. All tested ok.
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 09/04/2018
Frost had built up in freezer, causing light switch to stick. Door seal is not staying in door. Bin in left door is cracked and broken.; ordrng 1 WPW10212139 (bin-cntlvr) and 1 WPW10714545 (gasket-fip)
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 09/04/2018
Tub ring had come loose and caused off balanced loads. Tub ring is damaged and needs replaced. ordrng 1 WPW10531289 (tub ring)
We serviced a
WTW7000DW3 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 09/04/2018
Ran spin cycle empty. Seen abnormal vibration. Tried to adjust stability of level but made no difference. Suspension is weak in the back. ordrng 1 W11130359 (suspension)
We serviced a
NTW4605EW1 AMANA
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 09/04/2018
Installed drain hose. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD9750WW0
Near Aurora, OH 44202
Robert A.
Job Details: 09/04/2018
Found idler pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 09/04/2018
Installed gearcase and clitch, ran test 51, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC200XW4
Near Moreland Hills, OH 44022
Robert A.
Job Details: 09/04/2018
Found unit starts when door is closed, checked start switch, contacts stuck, needs start switch; ordrng 1 WP3404233 (START SWITCH3863), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $277.10 CC Ref # 1239090293, schdld next appmnt for 9/11 TUE !,
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Cleveland, OH 44110
Brian M
Job Details: 09/04/2018
Ran entitlement purchased 3-23-18Cc unit will not run Found thermal fuse open Installed thermal fuse OP TEST OK
We serviced a
WTW8040DW0 Whirlpool
Model Washer
Near Eastlake, OH 44095
Brian M
Job Details: 09/04/2018
Installed gearcase and stator Ran auto test and calibration OP TEST OK
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Brooklyn, OH 44144
Paul P.
Job Details: 09/04/2018
Confirmed no physical damage. Capacitor has had electrical failure, not enough microfarads to start motor. Office to order capacitor.; ordrng 1 W11158831 (CAPACITOR )
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Brooklyn, OH 44144
Paul P.
Job Details: 09/04/2018
Tested washer, found F7E1 basket speed fault. Did manual test, washer would not spin or agitate. Found loose connections at shifter and capacitor. Re connected wiring, tested washer, working properly now.; Job Cmpltd
We serviced a
MBF1958XES4 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Corey L.
Job Details: 09/04/2018
Customer complaint handle loose, tightened ff door handle, op test good
We serviced a
GTW330ASKWW GE
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 09/04/2018
Customer complaint washer was not working but over the holiday it was tried and it worked fine for several loads, started light cycle on hot then on cold, hot and cold water valves could be turned up the pressure was a little lower then normal, cannot duplicate the problem unit is operating as designed ; Job Cmpltd
We serviced a
GUD27ESSJ1WW GE
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details: 09/04/2018
Installed switch Ran drain and spin OP TEST OK
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 09/04/2018
Customer complaint door seal needs replaced, quoted customer for repair, ok, replaced bellow, op test good; used 1 W10381562
Near Rocky River, OH 44116
Corey L.
Job Details: 09/04/2018
Maytag Oven Customer complaint lower oven not working, started bake on lower oven, ignitor has failed, replaced ignitor with ts part, op test good; used 1 12400035 (IGNITER)
Near Ashtabula, OH 44004
Brian M
Job Details: 08/31/2018
Whirlpool Washer
We serviced a
vaw3584gw1 Crosley
Model Washer
Near Cuyahoga Heights, OH 44127
Paul P.
Job Details: 08/31/2018
Tested washer, found out of balance condition. Level of unit now proper, ran through diagnostics, now working properly after calibration
We serviced a
MVWB725BW0 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 08/31/2018
Customer complaint of a loud noise in high spin, confirmed bearings have failed, quoted, ok replaced bearing with truck stock, op test good; used 1 W10435302 (BEARING 105.51)
We serviced a
WRF560SEYW05 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/31/2018
Replaced door; Job Cmpltd
We serviced a
GTD45EASJ0WS GE
Model DRYER
Near Avon Lake, OH 44012
Chad P.
Job Details: 08/31/2018
Installed thermostat. Op test ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Bay Village, OH 44140
Chad P.
Job Details: 08/31/2018
Found rear seal came off drum. Drum wobbling. Rollers check good. Needs drum replaced. ; ordrng 1 W10899578 (DRUM ASSY)
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Painesville, OH 44077
Dan
Job Details: 08/31/2018
Customer complaint that unit is not powering on, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)
We serviced a
KDFE104HWH0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Dan
Job Details: 08/31/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
GDF540HSF2SS GE
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2018
Replace new dispenser opt test ok,leave water mat ; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan
Job Details: 08/31/2018
Customer complaint that unit does not clean the dishes and lower rack is leaning, found lower rack wheels broken causing lower rack to hit , unit needs new lower rack wheels, ordrng 2 WPW10082868 (wheel)s,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Warrensville Heights, OH 44128
Dan
Job Details: 08/31/2018
Customer complaint that unit is not starting, Ran diagnostics found f5e1(lid switch fault), f5e2(lid lock fault), and f5e3(lid unlock fault), lid switch solenoid is out of range, Installed new lid lock, op test no good, Stryker was also broken during, install, unit needs new Stryker and lid lock; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly), used 1 W10838613 (LATCH)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 08/31/2018
Called tech line and explained all previous work done. They advised to replace both doors. Office to order doors.; ordrng 1 LW10599404 (dor-fip) and 1 LW10599407 (dor-fip)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/31/2018
Customer’s dryer is registered on sd web. They will be emailing proof of purchase though. Not igniting. Getting proper voltage to unit and components but secondary valve is not opening. Office to order timer and valve assembly.; ordrng 1 279923 (valve,gas) and 1 WPW10185981 (timer)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 08/31/2018
Unit would not start because control was not mounted correctly at factory. Correct control issue. Now, basket will not spin. Motor is not able to turn. ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve)
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Macaulay G.
Job Details: 08/31/2018
Agitator is warped, housing is allowing soap drawer to come out during cycle, and soap drawer rails are rusting. Office to order soap drawer, housing, and agitator. ; ordrng 1 W10919352 (drawer) and 1 W11161960 (AGITATOR) and 1 W11172234 (HOUSING),
We serviced a
MDBH940AWB maytag
Model dishwasher
Near Brecksville, OH 44141
Corina B
Job Details: 08/31/2018
CC that the dishwasher is making a loud noise when it’s running, it’s leaking and not cleaning the dishes. Found the tub leaning forward and not secured into place. Advised cust to secure the unit to the granite. Started unit twice, no noise. Could not duplicate the problem. Optest ok; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/31/2018
Wrong m.s. for complaint. Serviced unit with matching complaint. Found cap broken. Needs cap replaced. ; ordrng 1 W11158831 (CAP)
We serviced a
MGDB835DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 08/31/2018
When going to removed original valve assy tech realized new valve assy was not fitted with the correct steel line.
We serviced a
MVWB880BW0 maytag
Model washer
Near Middleburg Heights, OH 44130
Brian B
Job Details: 08/31/2018
Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok, Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/31/2018
Bottom sprayer not in package. Installed upper sprayer and pump. Ran normal wash. Op test ok. Need to reorder lower sprayer. ordrng 1 W11101428 (SPRAYER, LOWER)
We serviced a
PBF2255HEQ WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 08/31/2018
Arrived to find unit has started making ice. Unit has cubes in it. Forced a harvest. Unit cycled and called for water. Temps check good. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Thompson Township, OH 44086
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44112
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good. Unfortunately there is severe cabinet damage due to the sink not sitting properly water has seeped underneath the sink along the side of the cabinet swelling the wood not allowing the door to shut properly I got the door to close properly but the dishwasher is half uninstalled.; Job Cmpltd
We serviced a
WTW4950XW WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDT720PADM1 WHIRLPOOL
Model DISHWASHER
Near Madison, OH 44057
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB7749AWW2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Jeff M
Job Details: 08/31/2018
Wiring harness is burnt damage the connectors on the control ui is not displaying anything unit needs a new wiring harness main control user-interface. I left hinge is starting to rust along with the outer panel of the door and 3 screws are missing . ; ordrng 1 W10811149 (UI) and 1 W11202746 (CONTROL ) and 3 WPW10348409 (SCREW )s and 1 WPW10413098 (WIRE HARNESS )
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Euclid, OH 44119
Jeff M
Job Details: 08/31/2018
Installed new part unit op tested good until I turned the pump on. The drain pump is shorted in way that allows it to back feed to the main control and short “R69” on the board. C pick of the board. The unit needs drain and control ; ordrng 1 W10919003 (DRAIN ) and 1 W11170317 (CONTROL )
We serviced a
HTDX100GMWW HOTPOINT
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/31/2018
The timer is binding up. Witch is cracking the timer knob ; ordrng 1 WE04X20415 (timer) and 1 WE1M652 (timer knob)
We serviced a
ARS2664BC Amana
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 08/31/2018
Cc of no water Removed front control to gain access to water line Removed water line connector found water coming to connector but not going into door Blew out water line inside door OP TEST OK
We serviced a
KRMF606ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2018
Found mullion wet, turned mullion on, found connect at mullion wire loose in door harness, corrected, op test ok; Job Cmpltd
We serviced a
WTW8900BC0 Whirlpool
Model Washer
Near Painesville, OH 44077
Brian M
Job Details: 08/31/2018
Could not install shaft Old shaft but seized to shaft Used heat to try and loosen up No good needs tub assembly ; ordrng 1 W10381077 (tub-outer)
We serviced a
MFI2067AES Amana
Model Refrigerator
Near Fairview Park, OH 44126
Paul P.
Job Details: 08/31/2018
Checked control, proper part was sent. Set down tracks, moved refrigerator out and replaced power control board. Kept original board for core return. Programmed unit, serial control #1311, and tested. Refrigerator control not accepting code, spoke to Whirlpool tech line, went though series of tests, determined the board sent is inoperable. Office to order another control. Note that the board sent has a 2005 revision date, the original is a 2006...kept the board sent out for a core return.; ordrng 1 W10890094 (cntrl-elec)
We serviced a
MDBH969AWS3 MAYTAG
Model DISHWASHER
Near Kent, OH 44240
Robert A.
Job Details: 08/31/2018
Ran diognostic cycle, valve making noise, motor making noise, needs valve and sump; ordrng 1 W10806701 (SUMP ASM, ) and 1 W10872255 (VALVE)
We serviced a
WRX735SDBM00 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 08/31/2018
Customer complaint ice not being made, confirmed no ice in bin, jumped ice maker and nothing, ice maker failed, quoted, ok, replaced ice maker, op test good; used 1 W10882923 (ICE MAKER ASSY
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Palmyra Township, OH 44266
Robert A.
Job Details: 08/31/2018
Found control recieving 120vac, ran diognostics, 6-2. Ui and control no comm, reset connections, ng, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL)
We serviced a
WRF535SWHZ Whirlpool
Model Refrigerator
Near Avon, OH 44011
Corey L.
Job Details: 08/31/2018
Customer did not have unit plugged in cannot diagnosis the unit, advised customer to have unit plugged in for 24hrs prior to appointment date
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/31/2018
Installed comp kit, pulled 28”vac w/pump, watched 15min, no change, charged 4.23oz r134a, unit cooling, pressures good, op test okOfr 1606002466
We serviced a
KMHS120ESS1 KITCHENAID
Model MICRO OVEN
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2018
Found bearings in fan loud, needs fan motor, control dim needs control; ordrng 1 W10726505 (FAN MOTOR) and 1 W10726505 (CONTROL)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 08/31/2018
Cust showed pop, sent pic. CC that the ff is not cooling. Found the ff evap covered in ice and frost. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KDTM404ESS1 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Brian B
Job Details: 08/31/2018
Ran test cycle. Found water leaking through diverted valve . Will need new sump assembly
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2018
Found screws loosd out of baffles causing a scrapping noise, tightened, op test ok
We serviced a
110.67042600 KENMORE
Model DRYER
Near South Russell, OH 44022
Robert A.
Job Details: 08/31/2018
Found t fuse open, jumped out, ran unit, good, replaced, op test okCust to clean ventCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW9200SQA10 WHIRLPOOL
Model WASHER
Near Windham, OH 44288
Robert A.
Job Details: 08/31/2018
Found drain pump failed, water in motor, replaced, ran diognostic cycle, op test ok; 1 WPW10730972 (PUMP)
We serviced a
NTW4630YQ0 WHIRLPOOL
Model WASHER
Near Windsor, OH 44099
Robert A.
Job Details: 08/31/2018
Ran diognostics, 7-5 shifter fault, 7-6 motor fault, open winding, checked connections, good, needs motor and shifter
We serviced a
MFI12665XEW7 maytag
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/31/2018
Cc water dripping underneath fridge,found drain clogged with ice also found floor cover with ice giving customer est.steam out ice on floor and drain,opt test ok temp on freezer the lowest was 15 degrees,the ice maker wasn’t making ice explain to customer that the freezer temp had some thing to do with not making ice leave water mat, Job Cmpltd
We serviced a
WDT730PAHZ0 whirlpool
Model dishwasher
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/31/2018
Cust just took ownership of house on Sunday. Dishwasher is still covered under warranty called SM and said that we will get it covered. CC that the unit leaks on the lt hand side. Advised cust to make sure the rails are pushed back. Optest ok. ; Job Cmpltd
We serviced a
KSCS25FJSS01 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/31/2018
CC that there is no water or ice coming out. The unit is not on the tile and there is a 1/2” drop. Have a correct shut off and copper line. ; ordrng 1 WP2199840 (housing 9552)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details: 08/31/2018
Replaced main board, led board, and UI board. Did not receive pantry UI, tech entered wrong part #.. part received was a charcoal filter. Pantry board not needed at this time. Machine working properly with other boards. Job Cmpltd
We serviced a
NTW4501XQ0 amana
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details: 08/31/2018
Replaced lid lock. Cleared codes, ran auto test, and drain and spin. Op test ok, Job Cmpltd
We serviced a
WFG320M0BW2 Whirlpool
Model Range
Near Willowick, OH 44095
Brian M
Job Details: 08/31/2018
Cc of flames are to high Adjusted flames OP TEST O
We serviced a
NTW4611BQ1 Amana
Model Washer
Near Willoughby, OH 44094
Brian M
Job Details: 08/31/2018
Verified cc unit not operationalReplaced controlRan calibrationOP TEST OK
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 08/31/2018
Cc of water leak Cleaned up the little amount of water that got onto floor Found drain hose laying outside of sink Placed and zipped tied hose into place OP TEST OK
Near Westlake, OH 44145
Paul P.
Job Details: 08/31/2018
Kitchenaid Refrigerator Tested refrigerator, found inlet pressure high enough to cause valve chatter. Per service pointer W10790000A, office to order kit W10786952. Also, filter plate and cover to be ordered by office, has minor damage from water pressure issue. Also, right door
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Avon, OH 44011
Chad P.
Job Details: 08/31/2018
Customer complaint of freezing in ff section, confirmed temps were 2 frz and 22 ff, thermistor ohmed at 7k 50degrees, ordering control and thermistor with cover; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX) and 1 W11256504 (COVER),
We serviced a
WFE540H0AW Whirlpool
Model Range
Near Avon Lake, OH 44012
Corey L.
Job Details: 08/31/2018
Customer complaint in bake it takes super long to preheat then does not hold temp, confirmed found bake element busted, unit needs new bake element; ordrng 1 W10779716 (elmnt-bake 55.77)
We serviced a
KEBS107SSS00 KITCHENAID
Model WALL OVEN
Near Bainbridge Township, OH 44023
Dan
Job Details: 08/31/2018
Installed new broil element , op test good ; Job Cmpltd
We serviced a
JCD2395WES01 JENN-AIR
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Dan
Job Details: 08/31/2018
Installed new control and ice door motor, op test good
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan
Job Details: 08/31/2018
Customer complaint of loud noise, confirmed, found bearings worn out, installed new bearing, op test good ; used 1 W10435302 (BEARING)