Near Mentor, OH 44060
Arthur V
Job Details: 06/14/2018
KITCHENAID WALL OVEN KODE500ESS02
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 06/14/2018
Installed new lid lock, op test good ; Job Cmpltd
We serviced a
WRF767SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/14/2018
Found only lights running. Interface is not reading correctly and displaying random digits. Wiring checks good. Needs both control replaced at same time. ; ordrng 1 W10870822 (CONTROL) and 1 W11224256 (BOARD, CONTROL )
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Brian B
Job Details: 06/14/2018
Checked temps, 3 frz, 39 ff, making ice. Removed evap cover. Top of evap iced up. Ran diag, step 6, defrost heater and bimetal. Heater on ,bimetal closed. Heater and bimetal are good. Ran diag , step 7, defrost mode. Set to 02, standard 8 hour defrost.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS011JBL0
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.28632701
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/14/2018
Ran the unit can’t fin a issue unit tested good ; job compltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Edgewood, OH 44004
Arthur V
Job Details: 06/14/2018
Customer complaint unit would not power on. Connected tp power. Op test good. Wash motor ,drain pump ,etc all operating. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW
Near Edgewood, OH 44004
Arthur V
Job Details: 06/14/2018
Found unit front panel damaged see pics . Needs front panel, outer cabinet door switch etc Also EXTRA TIME ; ordrng 1 W10590587 (CABLE MANUAL OPEN ) and 1 W10658184 (CABLE GUIDE ) and 1 W10703007 (CABINET) and 1 W10721766 (PANEL) and 1 W11035628 (LATCH), schdld next appmnt for 6/22 FRI ! [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Edgewood, OH 44004
Arthur V
Job Details: 06/14/2018
Checked our doors. All functions normal. Cust refused at door because the drawers were self close but the fresh food compartment doors are not Unit fresh food doors are closing properly and all the drawers self close ; Job Cmpltd,
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near Maple Heights, OH 44137
Corina B
Job Details: 06/14/2018
CC that there is a noise. Ran unit for 10 minutes with towels in the dryer. Could not duplicate the problem. Optest ok;
We serviced a
WFE550S0HZ0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 06/14/2018
Found broil element disconnected. Corrected. Tested probe. Checks good. Op test ok. ; Job Cmpltd
We serviced a
WTW8540BW1 Whirlpool
Model Washer
Near Wickliffe, OH 44092
Brian M
Job Details: 06/14/2018
Cc that unit still leaks and grease stain on sheet Found water residue on inner cabinet near detergent fill .Found tub leaning to far back maybe causing water to be missing tub when filling Adjusted rear feet to lean tub more forward and to align the detergent fill better No signs of grease or oil from underneath ran spin test bearing are in good shape no noise OP TEST OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/14/2018
Found valve not sealing,, replaced, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd,
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/14/2018
Replaced drain tube and drip pan, ordered left side pantry end cap, need right side end cap, reordering correct end cap; ordrng 1 WP12656018 (endcap RH)
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Cleveland, OH 44128
Corina B
Job Details: 06/14/2018
CC that the lid locked is staying on. Cust stated had a power outage and this is when the unit started to act up. Unplugged unit for 60 sec. ran diag no codes. Ran a calibration. Ran a rinse and spin unit is running as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI01ILWH6
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/14/2018
Ran diognostics, no codes, water temp after fill 85deg, need to run hot water in sink before starting unit, watched cycle, noise from motor. Checked sump, clear, needs sump, found no power from control to heater, checked heater from control, good, needs control; ordrng 1 W10782773 (SUMP ASM) and 1 WP8564543 (CONTROL), schdld next appmnt for 6/19 TUE ! [**],
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Brian B
Job Details: 06/14/2018
CC that dryer is not heating. Hooked up to power . Ran machine, dryer heating normally. Op test ok. May have been a venting issue or low voltage at customer home.; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/14/2018
Installed drip pan. Unit was shut down and defrosted. Powered on. Op test ok. Please allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 06/14/2018
Found dryer making noise from support rollers and drive pulley. Replaced support rollers and drive pulley from truck stock. Tested dryer, operating properly. Advised customer on installation of washer and dryer on same circuit. Operation of dryer may interfere with washer lid lock.; used 1 WP691366 (PULLEY DRIVE), and 2 WPW10314173 (SUPPORT ROLLER
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 06/14/2018
Found latch not opening at end of cycle. Office to order lid latch. Advised customer on installation of washer and dryer on same circuit, operation of dryer may interfere with washer lid lock.; ordrng 1 W10838613 (lid lock assembly)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Dan H
Job Details: 06/14/2018
Customer complaint that unit is not working, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, unit agitates, spins, lid locks, valves open and close, drain pump is working, unit is operating as designed ; Job Cmpltd
We serviced a
DUL300XTLS0 Whirlpool
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/14/2018
Installed new water inlet and fill hose, op test good for leaks, wash motor did not start, capacitor is getting power, wash motor failed ordering assembly ; ordrng 1 W10782773 (pump&motor)
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/14/2018
Cc that unit not cold Found compressor running with less than 1 amp Suspect sealed system Found unit in a 30 inch vac added half charge no change and no frost pattern Possibly a restriction , can not replace filter , process tube on compressor is to short to tap Upon further inspection I found unit leaking hissing Freon from up over the dryer filter can not pull filter tube down any further to see how far up it’s coming from Called whirlpool Techlinesays to install new filter and compressor ; ordrng 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
MHW5500FW1 Maytag
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 06/14/2018
CC that f9 e1 comes up on the control. F9e1 long drain. Drained the water from the unit. Found the cup was full of bedding. Cust said she was washing blankets that are cut in half. Advised her to not wash blankets that has the bedding exposed to come out of the blanket. She is having the blanket sewn shut. Ran a drain and spin. Optest ok.
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 06/14/2018
Compressor box has been dropped, compressor is damaged, reordering compressor ; ordrng 1 W11025999 (compressor)
We serviced a
KITCHENAID RANGE
Model KSGG700EWH0
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/14/2018
The unit had a f1e0 main relay control issue. I turned the power to the oven off for about 2mins. When I tuned the unit back on it worked. I preheated the oven to 350 unit tested good the code didn’t come back ; Job Cmpltd,
We serviced a
GY397LXUS0 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Brian B
Job Details: 06/14/2018
We serviced a
GH5184XPS4 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Brian B
Job Details: 06/14/2018
F7 code. Checked voltage to 4903 relay. 120 Volts present. Relay closing when on, will need new inverter board
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 06/14/2018
Found no water to unit. Turned water on and shutoff started to leak. Turned back off and leaking stopped. Explained and showed to Cust. Burning smell was soap getting onto heater. Advised it will go away when water supply is corrected. Unit op tests ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 06/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Roaming Shores, OH 44084
Arthur V
Job Details: 06/14/2018
Found snap from clothing between drum and front panel. Removed. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DWH0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 06/14/2018
Found no response from ui, cb recieving 120vac, control warm, needs control and ui per entitlement 5yr warr on control and ui; ordrng 1 W10579109 (PANEL) and 1 W10866116 (CONTROL), , schdld next appmnt for 6/19 TUE !, saved tckt
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44134
Dan H
Job Details: 06/14/2018
o model/serial tag, customer complaint that unit is leaving film on dishes, ran diagnostics found f4e3(wash motor not running) error code, ran test cycle, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)
We serviced a
EIFLS60LT1 ELECTROLUX
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 06/14/2018
Customer complaint of washer not spinning all the time. Found EA3 error for low power supply voltage. All voltage checks ok. Put through drain and spin cycle. Drain pump is loud and sometimes hesitant to drain. Office to order main control and drain pump.; ordrng 1 137240800 (drain pump) and 1 809019910 (control asmy)
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/14/2018
Installed parts listed. Op test ok. Placed core on truck for return. ; Job Cmpltd
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Novelty, OH 44072
Corina B
Job Details: 06/14/2018
CC that there is a humming noise coming from the unit. The evap fan is making the noise. Advised the cust this is a normal. Optest ok.;
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 06/14/2018
Cc that unit does not fill all the way Ran diagnostics found no errors Ran service mode everything passedUnit will not fill all the way in a deep fill option Need control/ pressure switch ; ordrng 1 W10920541 (cntrl-elec),
We serviced a
MDB8959SFZ4 Maytag
Model Dishwasher
Near Willowick, OH 44095
Corina B
Job Details: 06/14/2018
CC that the dishwasher does not drain. Found the black drain hose is clogged with food or debris. Will need to have an installer replace the drain hose. Optest ok.
We serviced a
PTS25LBMARCC GE
Model Refrigerator
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 06/14/2018
CC that unit is not cooling. Ff 60 and fz 35. Found the evap covered in frost, steamed out the evap. Will need a new thermostat. The evap fan is not running. Will need a new fan. Cust does not want to repair.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 06/14/2018
Installed control and panel, ran test 51, good, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/14/2018
Replaced auger motor and impeller. Op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near North Madison, OH 44057
Jeff M
Job Details: 06/14/2018
he ff evap drain was frozen I steamed the unit op tested good ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 06/13/2018
Found ff evap iced up again. Called whirl TL, Machine is not repairable; Job Cmpltd
We serviced a
WRF535SWHW Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 06/13/2018
Cc unit does not cool New unit Found unit plugged in but compressor not running Compressor has less than 1 amp Needs compressor and sealed system ; ordrng 1 W10507884 (compressor)
We serviced a
WTW4816FW WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/13/2018
Found error for long fill no fill. Cleared error, all components checked ok. Ran calibration and test cycles, operating properly.; Job Cmpltd
We serviced a
WCG97US6DS00 Whirlpool
Model Cook Top
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/13/2018
cooktop with a couple light scratches and blemishes on it, wants a new one ordered; ordrng 1 W11170799 (COOKTOP)
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 06/13/2018
Advised on loading and operations. Advised on load settings and deep water wash. Ran unit ugh load. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Newbury Township, OH 44065
Gail V.
Job Details: 06/13/2018
, Installed control and panel, ran test 51, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Andover, OH 44003
Arthur V
Job Details: 06/13/2018
Replaced control. Ran a recalibration cycle. Ran a auto test cycle passed. Unit op test good ; Job Cmpltd,
We serviced a
KENMORE SXS REFRIGERATOR
Model 253.70319211
Near Perry Township, OH 44081
Jeff M
Job Details: 06/13/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 06/13/2018
The unit is not going to a proper defrost cycle the thermistor sensor is bad needs new sensor and eve app fan motor; ordrng 1 WPW10383615 (SENSOR ) and 1 WPW10464673 (FAN MOTOR ), schdld next appmnt for 6/19 TUE 12-5, saved tckt [SdLink
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/13/2018
Could not find leak. Left water mitigation mat under washer to try to help detect any leaks.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Arthur V
Job Details: 06/13/2018
Applied grease before installing new baffle New baffle open and close quietly op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/13/2018
Frz 0, ff 52, ff fan not running, ran diagnostics, valve centered, all thermistors test good, tested fans, good, ran test 4, good, ohmed ff thermistor, reading 11k, approx 32deg temp at 52, replaced ff thermistor, ran diognostics, good, reset watched, evap frosting fan running, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd, Hi Linda sure hope this repair gets you up and running.Have a good evening,Gail
We serviced a
MGR8800DS0 Maytag
Model Range
Near University Heights, OH 44118
Corina B
Job Details: 06/13/2018
Replaced the controls. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/13/2018
Replaced electronic control in oven. Tested oven, operating properly.; Job Cmpltd,
We serviced a
MFI2568AEB MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/13/2018
Found ice container stuck and cover had come off. Removed container and reassembled cover. Installed container into icebox. Op test ok.
We serviced a
MGDC215EW2 Maytag
Model Washer
Near Parma, OH 44134
Corey L.
Job Details: 06/13/2018
Customer complaint drum is chipping paint, confirmed found paint flaking off inside of drum, part shows unavailable, sm to locate, customer worried about chips on clothing while they wait for drum, installed thermal tape on flaking area until tech returns; ordrng 1 W10899578 (drum)
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/13/2018
Found evap not completing defrost. Thermistor out of range. Defrosted evap and replaced thermistor. Op test ok. ; used 1 W10902214 (THERMISTOR)
We serviced a
KUDP02FRSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/13/2018
Replaced control and dispenser. Ran test cycle. Op test ok. Job Cmpltd
We serviced a
NTW4516FW1 Amana
Model washer
Near Cleveland, OH 44112
Brian M
Job Details: 06/13/2018
Cc that unit will not agitate Ran diagnostics found error for off balance load Found unit leaning back to far Adjusted legs to level out unit , ran auto test and calibration test OP TEST OK
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/13/2018
Customer complaint water in washer not hot, ran diagnostics no codes found, started normal wash cycle with hot wash temp selected, unit filled with 80 degree water, room temp is 72, canceled cycle, hot water is hooked to hot, hot water at sink next to unit with same shut off valve temps at 111, replaced water valve with temperature sensor, calibrated unit, started normal cycle again, unit filled water at 86 degrees when unit advances to wash, reinstalled original inlet valve, unit needs control; ordrng 1 W11170319 (ACU),
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/13/2018
Actuator is not shifting out of agitation. Office to order actuator.; ordrng 1 W10913953 (actuator)
We serviced a
GDT550HSD0SS GE
Model Dishwasher
Near Cleveland Heights, OH 44118
Brian M
Job Details: 06/13/2018
Cc that unit is not washing Ran test cycle motor has power but just hums and not spinning spray arms Needs motor and sump replaced Customer does not want to repair at this time
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, OH 44112
Jeff M
Job Details: 06/13/2018
The unit is making heat. The vents needs cleaned. There tax exempt; Job Cmpltd,
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Moreland Hills, OH 44022
Corina B
Job Details: 06/13/2018
CC that there is a lot of moisture on the mullion strip and on the lt ff door. Checked the mullion strip the connector was not plugged in. Mullion strip is heating. Optest ok
We serviced a
GE REFRIGERATOR/TOP
Model GTH18GBDWW
Near Willowick, OH 44095
Jeff M
Job Details: 06/13/2018
The unit was making a popping sound. The unit wasn’t making the sound when I was there but from what they described it sound like the defrost cycle. Unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/13/2018
Removed Freon, Replaced evap and compressor, and drier. Pulled vac to 30”, held, recharge 4.1 oz Freon. Pressures normal, closed system. Monitored unit, op test ok.; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13963K015
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 06/13/2018
ound door latch open. Not allowing unit to start cycle Needs door latch est = 89.95 sc. 98.00 labor. 48.06 parts and shipping. Total est =252.53. Part needed is 1-w10619006. Customer to repair himself. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD5500FC1
Near Aurora, OH 44202
Robert A.
Job Details: 06/13/2018
Ran unit, ignitor heating, found no gas, cust turned on gas, op test ok Please bill out; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 06/13/2018
, Ran diagnostics, long fill, checked valves, no cold water, cleaned valve screens, ng, needs valve; ordrng 1 W11172234 (VALVE), schdld next appmnt for 6/19 TUE !,
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Brian M
Job Details: 06/13/2018
Cc that oven does not keep temp Ran test bake at 350Oven gets up to 250 then shuts off preheat Temps sensor ohmed at 1.182 ohms needs to be 186 ohms Temp sensor failed Needs temp sensor Unit is ; ordrng 1 W10833885 (sensor 81.57)
We serviced a
GSD500G01AW GE
Model Dishwasher
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint water doesn’t enter dishwasher, started cycle, unit filled, advanced to wash and drained, advised running hot water in sink before a cycle, also with the age of the unit try not to use dissolve pouch type detergent pods, use 1-2 tbsp of powder or a jet dry type tablet, gave samples;
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 06/13/2018
Found hinges weak. Needs hinges replaced. ; ordrng 1 W10861714 (HINGE) and 1 W11023747 (HINGE)
We serviced a
GTDS820GD0WS GE
Model DRYER
Near Independence, OH 44131
Chad P.
Job Details: 06/13/2018
Found blower wheel vibrating. Adjusted. Op test ok. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lakewood, OH 44107
Brian B
Job Details: 06/13/2018
CC that machine turns on and off by itself. Found that motor overheats and shuts down on thermal overload. Also, vent is too long and foil. Cut off approx 10 ft. Advised customer that whirl recommends using rigid or semi rigid metal venting. Replaced motor from t/s. Ran test cycle. Op test ok.; used 1 279827 (MOTOR)
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Customer complaint is that items on separate racks are not cooking evenly in multi rack convection. Unit has a pulsing fan feature that keeps it from having hotspots and will not run while flame is lit. Temperatures are 25 degrees out of tolerance, according to GE TAG. Office to order temperature sensor.; ordrng 1 WB20K10027 (range temperature se)
We serviced a
GFE27GMDFES GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found evaporator fan seized, causing no air flow to circulate in refrigerator. Office to order FF evaporator fan.; ordrng 1 WR49X25197 (EVAPORATOR FAN)
We serviced a
NTW4516FW2 Amana
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/13/2018
Customer complaint of a puddle under washer after every load, found inlet valve leaking on hot water side, replaced valve with ts valve, ran diagnostics no codes found, calibrated, op test good, unit is in damp basement next to floor drain, water mat not needed; used 1 W11038711 ([Alt for W11210459) from stock
We serviced a
WFG505M0BW2 Whirlpool
Model Range
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/13/2018
Cust CO detector is 5 feet from the range. Advised to relocate the detector. Heated the oven to 500* wait 10 mins. Ran the CO TEST 4 PPM. called t/l. JK File # 7722218625 advised me the unit is working as designed. Sent it over to safety team. Optest ok
We serviced a
DU1100XTPS6 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found heating element open. ; ordrng 1 W10518394 (heater)
We serviced a
KSRJ25CNST00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found I.m. Turned off. Turned on. It cycled and called for water. Optics check good. Advised to monitor.
We serviced a
PTB1953GRW Maytag
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 06/13/2018
Installed thermostat OP TEST OK Advised to give it 24 hours to regulate
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Strongsville, OH 44136
Corey L.
Job Details: 06/13/2018
Customer complaint when washer gets plugged in it just makes a noise with no lights on and I can’t do anything, customer plugged in unit, drain pump started, no water in basket, ran diagnostics found f0e5 off balance load, advised customer load size is 6-7 bath towels about halfway up the basket and to spread garments evenly around the outside of basket and wash same type of items together, found drain tube duct taped to cupboard hole then entering standing pipe, customer asked if it could be more secured, zip tied drain tube to standing pipe, standing pipe is not attached at the base, advised customer to have a plumber attach pipe with a waterproof pvc glue;
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/13/2018
CC that the unit turned off when running a wash. Found the outlet is dead. Will need an electrician. Replaced the agitator. Optest ok.
We serviced a
FRIGIDAIRE RANGE
Model FGF368GMC
Near Kent, OH 44240
Robert A.
Job Details: 06/13/2018
Installed trim and handle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4203DS00
Near Mentor, OH 44060
Jeff M
Job Details: 06/13/2018
The ui is not working needs replaced est only ; ordrng 1 WPW10258190 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
GE MICROWAVE
Model PT970SM4SS
Near Perry, OH 44081
Arthur V
Job Details: 06/13/2018
Found control bd with a burnt spot from a power outage per customer. Needs control bd ; ordrng 1 WR55X23924 (board asm main contr), , schdld next appmnt for 6/15 FRI !, saved tckt
We serviced a
GE REFRIGERATOR
Model DFE29JGDABB
Near North Perry, OH 44081
Arthur V
Job Details: 06/13/2018
Found ff evap fan motor not running. Unit needs fan motor and software update. ; ordrng 1 WR49X25197 (FF FAN MOTOR AND SOFTWARE UPDATE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/18 MON !,
We serviced a
W8RXEGMWS03 Whirlpool
Model Refrigerator
Near Cleveland, OH 44128
Brian M
Job Details: 06/13/2018
Cc that unit is not keeping cold Fr at 10 ff 48 unit set to coldest setting Unit has frost build up as well Needs thermostat and defrost control replaced Customer does not want to repair
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/13/2018
CC that the unit will not finish a load and the unit keeps filling with water. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT, checked the lid lock, good. Ran a rinse and spin with towels, the unit kept spinning. Ran a normal load filled to the correct level. Will need a new control. Cust does not want to repair
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details: 06/13/2018
Customer complaint washer shakes violently while spinning, ran diagnostics no codes found, started test cycle skipped to test 8 spin, confirmed unit shaking excessively, unit is a stackable in a very tight spot, shipping bolts may still be installed, this house will need two techs to get to top or back of this unit, dryer vent goes in wall on side the washer and dryer need manipulated around to get dryer lined up with vent
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWW
Near Aurora, OH 44202
Robert A.
Job Details: 06/13/2018
Ran unit, noise in sump, sump clear, needs motor asm; ordrng 1 6-919922 (MOTOR ASM233.86) and 1 W10296525 (DISCHARGE HOUSING3832), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/19 TUE !
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/13/2018
Long fill no fill, found cold water restriction. Repaired restriction in line, washer now operating properly.; Job Cmpltd,
We serviced a
JF42NXFXDE00 JENN-AIR
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found wrong hinge sent. Ordered part per look up. Cabinet is stripped out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near South Russell, OH 44022
Robert A.
Job Details: 06/13/2018
, Found rt ff gasket torn, needs gasket; ordrng 1 W10435971 (DOOR GASKET), schdld next appmnt for 6/20 WED !,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/13/2018
Found no issues to cause condensation, no current condensation.
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Macaulay G.
Job Details: 06/13/2018
Oven does not reach set temperature in cycle. Thermostat is not within range. Also, relay not closing for door latch. Office to order thermostat and main control.; ordrng 1 W10841692 (cntrl-elec) and 1 W10859573 (sensor)
We serviced a
MDB6769PAB3 MAYTAG
Model DISHWASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 06/13/2018
Found touchpad shorting. Needs console replaced. ; ordrng 1 WPW10475772 (CONSOLE, BLK. )
We serviced a
GTDP490GD0WS GE
Model DRYER
Near Willowick, OH 44095
Chad P.
Job Details: 06/13/2018
Found unit starts and then when they start button is released it stops. Start switch checks good. Found. Motor relay failed. Needs motor replaced. ; ordrng 1 WE17X22217 (MOTOR)