We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 04/26/2018
CC that machine shakes. Hooked up to testing station. Ran diag, F0E5, off balance load, F9E2, long drain. Cleared codes. Ran ser test cycle, and calibration And drain and spin. All functions normal, including drain function. May have been an installation issue at customer house. Op test ok.; Job Cmpltd,
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Brecksville, OH 44141
Brian M
Job Details: 04/26/2018
Installed tub gasket OP TEST OK
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44121
Corey L.
Job Details: 04/26/2018
Customer complaint unit will not drain, water is in the unit, unit was unplugged, found drain tube is an after market rubber hose that has three kinks in it, plugged unit in and straightened rubber hose and drained the unit, exchanged rubber hose with plastic drain tube supplied with the unit, ran diagnostics found f9e1 long drain, and f7e6 motor fault, cleared codes, performed manual tests in high speed spin, low speed spin, heavy and light agitation, unit is operating as designed ; Job Cmpltd
We serviced a
MGDC415EW1 Maytag
Model Dryer
Near Maple Heights, OH 44137
Corina B
Job Details: 04/26/2018
CC that the dryer is making a loud noise when running. Found the blower housing had a pencil in it. Checked the outside vent, will need to be cleaned out. Optest ok.; Job Cmpltd
We serviced a
MGD5770TQ0 MAYTAG
Model DRYER
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/26/2018
Dryer igniting on first and second times but not at all after. Replaced valve coils from truck stock. Ignited 5 times afterward. Tested ok.; used 1 279834 (COIL), Job Cmpltd
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/26/2018
Ran unit on several different cycles. All cycles except normal will give hot water if the option is allowed. Needs interface replaced. ; ordrng 1 W10911044 (INTERFACE)
We serviced a
KUDS03FTBL1 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Dan H
Job Details: 04/26/2018
Customer complaint that door falls open, confirmed, found link snapped, unit needs new link kit, installed new link kit, op test good ; used 1 8194001 (LINK)
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/26/2018
Cc that unit is leaking Found ice build up on freezer side drip panCleared blockage in drain tube OP TEST OK
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/26/2018
Installed evaporator motor assembly W11087438 and glass shelf. All tested ok.; Job Cmpltd
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Euclid, OH 44119
Corey L.
Job Details: 04/26/2018
Customer complaint unit lid lock stuck, found lid lock flashing, lid was locked, unit would not cancel cycle or let me into diagnostics, no water was left in the unit, connections are all ok, unit control failing; ordrng 1 W11170319 (CNTRL)
We serviced a
KBFS25EWMS8 Kitchenaid
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/26/2018
CC that the im is not working. Jumpered t to h, did not cycle. 120v to the im Will need a new im . Used im from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 04/26/2018
Found return line from evaporator up against back cardboard cover. Adjusted return line to not vibrate against cover. Refrigerator is now operating properly.; Job Cmpltd
We serviced a
WED75HEFW1 Whirlpool
Model Dryer
Near Chester Township, OH 44026
Corina B
Job Details: 04/26/2018
CC that the unit turns on for awhile then turns off, then back on for a minute. Ran unit for 20 minutes. Did not shut off. Cust is drying clothes on a sensing cycle, with unlike clothes. Advised customer that there is a moisture sensor that drying unlike clothes that hit the sensor will drop the time when the dry clothes hit the sensor. Optest ok. ; Job Cmpltd
We serviced a
JIC4536XB00 JENN-AIR
Model COOK TOP
Near North Royalton, OH 44133
Dan H
Job Details: 04/26/2018
Customer complaint that unit is not working as it should, placed pot of water on left rear element and heated, pot heated to a boil, repeated on right rear element , same results, placed cast iron pan on center element and pot on right rear element and turned both to high, center element heated right front element boiled water, unit started cycling power on and off to right front element causing pot to stop boiling, unit needs new power control module; ordrng 1 W10857233 (module) and 1 W10885135 (module)
We serviced a
WDF520PADM0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 04/26/2018
Found drain line clogged. Unable to clear line. Needs drain line replaced.
We serviced a
WDT790SAYM1 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/26/2018
Machine would not drain. Removed pump. No obstructions found drain hose clogged up. Removed and cleaned out drain hose. Advised customer to run a cleaner through machine. Op test ok.; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/26/2018
Started disassembling and found that wire harness connector and control is burned where it plugs Into control. Will also need these parts ; ordrng 1 W10595568 (cntrl-elec) and 1 W10871222 (HARNESS)
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, OH 44130
Brian M
Job Details: 04/26/2018
At time of installing IM I found the black wire of harness Open Will need wire harness replaced ; ordrng 1 WPD7813010 (harns-wire)
We serviced a
WRF560SEYW02 Whirlpool
Model Refrigerator
Near Willoughby, OH 44094
Corey L.
Job Details: 04/26/2018
Customer complaint of a rattle when dispensing water, found supply lines on fridge shaking into each other,
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Chester Township, OH 44026
Corina B
Job Details: 04/26/2018
CC that there is no hot water going in to the unit. Ran diag no hot water going into the unit. Replaced the water inlet. Optest ok. ; Job Cmpltd
We serviced a
MBF2258XEW6 Maytag
Model Refrigerator
Near Euclid, OH 44123
Corey L.
Job Details: 04/26/2018
Customer complaint freezer over freezing, found frost build up in freezer towards the front, moisture building up at light and frosting, warm air leaking into unit, found door gasket cracked on bottom left side, siliconed around the frz door, ordering frz gasket white ; ordrng 1 W10571962 (gasket-fip),
We serviced a
ADB1400AGW1 AMANA
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 04/25/2018
Customer complaint that unit is leaking, started normal wash cycle, no leaks observed, unit is leaning forward, unable to level unit due to installation( too tight in cabinet), advised customer to have unit pulled out and level adjusted by installer, unit is operating as designed ; Job Cmpltd
We serviced a
WGD5200VQ0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 04/25/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Dan H
Job Details: 04/25/2018
Customer complaint of loud popping noise and now oven is not heating, found element broken, element is recieving 240vac, unit needs new element, customer does not want repair at this time;
We serviced a
WFG540H0AE0 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Dan H
Job Details: 04/25/2018
Customer complaint that power burner flame is not high enough, unable to adjust flame high enough, unit needs new valve
We serviced a
WRS526SIAE00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 04/25/2018
Customer complaint that unit is leaking, confirmed, unit is leaking from inlet valve, unit needs new inlet valve, ordrng 1 WPW10238100 (valve-inlt)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 04/25/2018
Found unit out of alignment. Adjust leveling legs. Tested ok.; Job Cmpltd
We serviced a
MED3500FW1 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 04/25/2018
Found open neutral on dryer. Repaired neutral, and tested. Dryer is operating properly.; Job Cmpltd
We serviced a
FPBC2277RFA FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/25/2018
Installed defrost heater and defrost thermostat. Refrigerator now operating properly.; Job Cmpltd
We serviced a
FFHB2740PPAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/25/2018
Ice maker thermistor is shorted and previous service company melted the wire cover. Office to order ice maker and cover.; ordrng 1 243297606 (ice maker) and 1 808456301 (cover)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/25/2018
Found unit leaning forward. Leveled as best as possible. Ran service mode and calibration. Operations normal. Advised on reducing soap as white residue is being caused by excess soap. Advised on deep water wash to make unit operate more like a tradition unit. Op test ok. If issues continue or worsen please call whirlpool back for service. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/25/2018
Found units front left leg not leveled out. Adjusted and ran drain spin with a load. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 04/25/2018
Replaced basket. Op test no good. Unit still shaking with or with out load. Needs suspension. ; ordrng 1 W11130362 (SUSPENSION)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/25/2018
Found unit has rust marks in the bottom. Doesn’t not appear to be from the tub but rather from the sprayers and the upper tracks. Sump cover also has rust marks. Needs all replaced. Advised on using clr to clean unit. Cust must have a morning appt for install. ; ordrng 1 W10736968 (COVER) and 1 W10803178 (SPRAYER) and 2 WP3385089 (TRACK)s and 1 WPW10605345 (SPRAYER, UPPER)
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/25/2018
Unit is not available. It was previously marked as completed per lowes and set out for sale. ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFC310S0EW0
Near Cleveland, OH 44108
Jeff M
Job Details: 04/25/2018
Customer is having an issue with the oven preheating too fast I explained her she needs the wait additional 15 minutes for an ambient temperature of the oven to reach 350; Job Cmpltd,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/25/2018
Replaced cord. Op test ok. ; Job Cmpltd
We serviced a
WRT3L9SZYW00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/25/2018
Found machine at room temp. Removed evap cover. Found frost only on first pass of evap. Leak in sealed system. Signs of leak in evap. Will need evap and compressor . customer does not want to repair machine
We serviced a
MGD5500FW0 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
Correct part was inside in another box. Sent pic of box. Tech brought console back unopened for return to vendor.; Job Cmpltd
We serviced a
MHW7000XG1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
CC that machine stopped and did not finish cycle. Ran diag, f9e1 code, long drain. Found drain pump humming but not starting. Removed front of machine and cleaned out trap. No obstructions. Will need new pump. Cust paid dep. office to order part.; ordrng 1 WPW10321032 (PUMP )
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
Checked temps, 30 freezer, 39 ff. Found freezer evap only partially frosted. Leak in sealed system. Ff evap uncoated. Will need new ff evap and filter. Ran diag step 4, 3 way valve working properly.; ordrng 2 WPW10143759 (DRIER-UV)s and 1 WPW10643261 (EVAP RC)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM3
Near Cleveland, OH 44119
Jeff M
Job Details: 04/25/2018
he unit is not responding. The unit needs a new control ; ordrng 1 W10811163 (UI), schdld next appmnt for 4/27 FRI 8-12,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FB0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/25/2018
Replaced switches and brackets. Op test good. Customer to re install. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Edgewood, OH 44004
Arthur V
Job Details: 04/25/2018
, Customer complaint unit quit running and would not power up. Powered unit and all functions work as designed. Unit heated and all lights fans etc work. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Perry, OH 44081
Arthur V
Job Details: 04/25/2018
Replaced motor and sump assy sent directly to customer from wlp. Op test good. Unit operational. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Concord Township, OH 44077
Arthur V
Job Details: 04/25/2018
Techline. Found unit ice maker not working Called techline told to order air handler kit and fan and gasket kit Scheduled for Wednesday per customer request ; ordrng 1 5303918784 (AIR HANDLER KIT ) and 1 5304493604 (fan & gasket kit), schdld next appmnt for 5/2 WED !
We serviced a
MAYTAG DRYER
Model MDE5500AYE
Near Perry, OH 44081
Arthur V
Job Details: 04/25/2018
Found dryer working properly. Cust needs to have vent cleaned. Gave customer number for dryer vent wizards. Dryer heating and tumbling well; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Madison, OH 44057
Arthur V
Job Details: 04/25/2018
Replaced water valve. Op test good Customer talked to Griffiths and was told he purchased washer on 10-21-17. Advised customer to call whirlpool to get a dispatch number for repair. Also advised customer to get a copy of proof of purchase and fax to Freds for our records. Also advised customer Whirlpool is responsible for repayment to customer ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt [SdLink
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Madison, OH 44057
Arthur V
Job Details: 04/25/2018
Customer states unit will intermittently not start but after unplugging and restarting power it works. Found customer is using a ungrounded outlet. I advised her to get a qualified electrician to provide a proper polarized and grounded outlet for the washer. If problem continues after correct power is supplied then call for service. Unit is operational at this time ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Ravenna, OH 44266
Robert A.
Job Details: 04/25/2018
Reset connections on motor, ran unit, good, ran diognostic cycle, 4-3 motor not running, watched cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Kent, OH 44240
Robert A.
Job Details: 04/25/2018
Found frz door not closing correctly, adjusted door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/25/2018
Found 4 broken wires in harness at bottom of door, repaired, cycled and watched i/m fill, op test ok; Job Cmpltd,
We serviced a
MED7500YW2 Maytag
Model Dryer
Near Cleveland Heights, OH 44106
Brian M
Job Details: 04/25/2018
Cc that unit does not heat Found both thermostat and cut off open Needs thermostat and thermal cut off replaced ; ordrng 1 W10843940 (thermostat) and 1 WPW10625430 (thermostat)
We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/25/2018
ustomer complaint unit is not cooling, confirmed both ff and frz sections are room temp, compressor not running, per service pointer W11033419B control is version 4.0.0 and needs to be 6.0.0 or higher, ice maker, Orion board, and water inlet valves all need updated, ordering updated components, also leveler is missing rubber padding; ordrng 1 W10846099 (leveler) and 1 W10908391 (icemaker) and 1 W10908836 (WATER VALVE) and 1 W10918848 (cntrl-elec ORION) and 1 W11169516 (CNTRL),
We serviced a
WRX735SDBM Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 04/25/2018
Cc that unit is not making iceFound unit rotating but not calling for water Ice maker needs replaced Used T/S w10882923Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
LSQ9645KQ1 Whirlpool
Model Washer
Near Shaker Heights, OH 44122
Corey L.
Job Details: 04/25/2018
Installed timer op test ok
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Brian M
Job Details: 04/25/2018
Cc that unit is not making ice Could not duplicate ice was full of ice
We serviced a
WED9450WRO Whirlpool
Model Dryer
Near Solon, OH 44139
Brian M
Job Details: 04/25/2018
Installed Control board Op test ok ; Job Cmpltd,
We serviced a
WED8900BC0 Whirlpool
Model Dryer
Near Rocky River, OH 44116
Corey L.
Job Details: 04/25/2018
Customer complaint door not closing, found latch broken, swapped right latch for left latch, op test good; Job Cmpltd
We serviced a
JJW2830WP00 Jenn-Air
Model Wall Oven
Near Rocky River, OH 44116
Corey L.
Job Details: 04/25/2018
Installed new upper blower, started bake cycle on upper and lower ovens and heated to 350, op test good; Job Cmpltd
We serviced a
WFW92HEFC0 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Started a drain and spin cycle, started quick wash, unit did not give error code, unit Is operating as designed, after further research I found that a gfi outlet can trip the control, new acu not needed, advised customer to contact an electrician ; Job Cmpltd
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland, OH 44128
Corina B
Job Details: 04/25/2018
CC that the unit is not heating. Checked the vent outside, good airflow. Checked the terminal block l1-n 120v l2-n 120v l1-l2 0 v. Checked the outlet l1-n 120v l2-n 0v l1-l2 0v. Called SM and he said the voltage is dropping somewhere. Will need an electrician. Optest ok.; Job Cmpltd
We serviced a
WTW8240YW0 Whirlpool
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/25/2018
CC that there is a ticking sound and it overflows. Ran diag no codes. Checked the pressure hose, good. Started a normal load-and a quick wash, filled correctly. Checked in between the tub and basket, clear. Basket is centered. Tighten the screw to the rotor and stator. The ticking went away. Optest ok. ; Job Cmpltd
We serviced a
GI6SARXXF05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/25/2018
CC that the im is not making ice. Icemaker will not cycle, has 120v going to the unit. Will need a new im. Used im from t/s. Optest ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/25/2018
Ran diagnostic cycle, bleach and fab disp overfloweing, needs disps and valve; ordrng 1 W10853723 (VALVE) and 1 WPW10553370 (FAB DISP) and 1 WPW10554110 (BLEACH DISP), saved tckt [SdLink\307905a.png], saved tckt [SdLink\307905b.p
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CW5
Near Aurora, OH 44202
Robert A.
Job Details: 04/25/2018
Installed light bulb, tested an all settings, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Aurora, OH 44202
Robert A.
Job Details: 04/25/2018
installed leveling feet, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/25/2018
Ran unit, buzzing noise in wash motor, cleared sump, ran again, ng needs sump; ordrng 1 WPW10591570 (SUMP), schdld next appmnt for 4/27 FRI !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Orange, OH 44022
Robert A.
Job Details: 04/25/2018
Found frz door not sealing, found left closer in wrong possition, corrected, door sealing, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/25/2018
Installed spray arm mount, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW4800XQ1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
CC of no water. Started reg cycle. No water. Ran diag, no fill long fill code. Reset power. Ran calibration and auto test. Water now coming in. Ran reg cycle. All functions normal. May have been a glitch in computer
We serviced a
WRB329DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 04/25/2018
Installed new door handle, op test good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Replaced control board and inlet valve. Tested ok. Found that actuator is not shifting out of spin. Office to order actuator. Did not have on truck stock.; ordrng 1 W10913953 (actuator)
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Replaced intake. Ran timed dry. Temps and heat cycle check good. Op test ok. Advised on synthetic fabrics and using a lower heat to dry them. ; Job Cmpltd
We serviced a
M1BXXGMYW00 Maytag
Model Refrigerator
Near Euclid, OH 44117
Corey L.
Job Details: 04/25/2018
Customer complaint water dripping into fridge, found ice build up on freezer floor and evap tray, found drain tube clogged with dust, also found condenser had a solid dust wall preventing air flow, cleared dust, advised customer to vacuum every 6 months to a year customer has no pets, cleared drain tube debris, cleared ice from evap tray and frz floor; Job Cmpltd
We serviced a
MVWB700VQ0 Maytag
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/25/2018
CC that f51 comes up and water is leaking. Ran diag f51 Motor RPS Failure, ran test 2. Checked the rps, out of range. Found the gearcase is leaking oil and water. Will need a new rps sensor and a gearcase. Cust does not want to repair.
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near Bainbridge Township, OH 44023
Brian M
Job Details: 04/25/2018
Installed ui op test ok ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Brian B
Job Details: 04/25/2018
CC that machine is not heating. Checked outside vent and found cage over vent hood. Customer stated that it was clogged up and that he just cleaned it out. Advised customer that these cages are not a good idea because they get clogged up. Tested dryer, heat and airflow good. Op test ok. Customer has foil vent attached. Whirl recommends either rigid or semi rigid metal venting.; Job Cmpltd,
We serviced a
WRT311FZBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/25/2018
Customer complaint of frost and ice build up in freezer section, found evaporator drain tube clogged, found fresh food section door hanging too low to seal against cabinet at top left, cleared evaporator drain tube, installed shimming washer and leveled unit, fresh food section door is sealing now, evaporator drain tube is clear, op test good ; used 1 487576 ([Alt for WP487576])
We serviced a
DU1015XTXS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Installed elec. control W10906414, tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/25/2018
Installed elec. control w10866116. Tested dishwasher, ran through calibration cycle, dishwasher is operating properly.; Job Cmpltd,
We serviced a
KBFS25ETSS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found high side line in drain pan rotted out and contaminated compressor. Needs line and compressor replaced. Cust will likely be replacing the unit
We serviced a
GFWS1700H1WW GE
Model Washer
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/25/2018
Installed ui board Op test ok ; Job Cmpltd
We serviced a
WFE320M0ES0 Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 04/25/2018
Customer complaint of f3 error code, ran diagnostics and found f3 fault Oven sensor opened Oven sensor shortedBAKE/BROIL range over temperature, cleared fault, getting about 1100ohms at temp sensor, started bake cycle at 350, unit heated to 350 in 20 min, canceled cycle and started broil cycle at 525, only kept broil on less than 5 min and canceled cycle to have element close to the temp sensor heat up the sensor, left door open between, started normal bake at 400 degrees, unit displayed 390 right away and went to 400 in a few seconds, canceled cycle and left door open for five min, started back two surface burners and a bake cycle for 450, unit displayed 380 and gradually increased to 450, temped load at 450, unable to duplicate the problem, unit is operating as designed; Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 04/25/2018
CC that the unit is not heating. Checked the outside vent, very little air flow. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Found the thermal cutoff is open. Replaced the fuse from t/s. Advised cust to have the vent cleaned out. Recommend dryer vent wizard. Optest ok. ; used 1 279816 (CUTOFF)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/25/2018
Replaced the water valve. Optest ok. ; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found unit does nothing. Will not respond to diagnostics mode. Reset power to unit. Pump turns on for 1 sec then unit does nothing. Ran power from two different outlets. No change in operations. Power supply to unit checks good. Needs control replaced. ; ordrng 1 W11116594 (CONTROL)
We serviced a
GTW180SSJWW GE
Model WASHER
Near Amherst, OH 44001
Brian B
Job Details: 04/25/2018
CC of loud noise when running. Found machine sitting in pan on upper floor of house. The ribs in pan were pushing up on bottom of machine, causing drive pulley to hit bottom. Raised legs to give more clearance under machine. Ran large load with clothes. Pulley now has clearance. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/25/2018
Installed door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Kent, OH 44240
Robert A.
Job Details: 04/25/2018
Installed service kit, cleared frost, op test ok; Job Cmpltd,
We serviced a
PSI23NCPBCC GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 30 degrees, evaporator fan is running, condenser and compressor are running, no frost pattern on evaporator, tapped system, found at 40psi, compressor has seized, unit needs new compressor and filter drier, customer does not want repair
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint of loud buzzing noise, activated all components in service mode, no unusual noises heard, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not drying dishes, customer showed plastic bottles on upper rack that were not dry, explained that plastics will not dry in dishwasher, can smell and found melted plastic on heater from previous cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit and on proper soap usage and to use rinse aid, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW7500GC0 WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 04/25/2018
, Customer described noise as a mechanical noise in wash cycle that could be heard from upstairs. Put into diagnostics manual cycle and filled, then agitated. Could not get noise to duplicate. Put a small load of bath towels in and ran cycle but could not get noise to duplicate. Ran calibration and passed all tests. Advised to try using washer again and calling manufacturer if noise continues.; Job Cmpltd
We serviced a
NGD4500VQ0 Amana
Model Dryer
Near Saybrook Township, OH 44004
Brian M
Job Details: 04/25/2018
Cc that unit is not heating.Found unit making heat on certain settings. Needs timer replaced Customer does not want to repair.
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/25/2018
Adjusted level of unit. No noise. ; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Customer complaint unit is leaking behind the unit and water would be in the basket, confirmed water leaking from warm water solenoid, replaced inlet valve with ts, unit is now leaking from supply hoses, unit needs new supply hoses; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/25/2018
Replaced spin basket. Calibrated unit. Ran through automatic test cycle ok.; Job Cmpltd
We serviced a
LGR8620PG0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/25/2018
Installed parts listed. Started and stopped dryer several times. Op test ok. ; Job Cmpltd,