We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma, OH 44134
Chad P.
Job Details:
08/07/2018
Cust has video of unit literally jumping off the pedestal. Unit is not storing out of balance faults. Needs control and suspension. Advised to not wash a few items at a time. Unit must have enough clothing to go around the basket. ; ordrng 1 W10634026 (cntrl-elec) and 1 W11130362 (SUSPENSION)
We serviced a
JB650DF1BB GE
Model Range
Near Euclid, OH 44117
Corina B
Job Details:
08/07/2018
CC that the oven does not heat correctly. Heated oven to 350* wait 30 min. Took temp. 350*. Showed cust how to calibrate the oven. Optest ok. ; Job Cmpltd
We serviced a
WRF560SEYW04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Paul P.
Job Details:
08/07/2018
Refrigerator not getting water pressure. Tested water pressure, found slight constriction at fitting on top of door water inlet. Re seated fitting, set water filter back in, still some restriction/rattling from water valve. Put old water filter in, pressure is ok now, refrigerator is now working properly. Set down mitigation mat.; Job Cmpltd,
We serviced a
WED4616FW0 Whirlpool
Model Dryer
Near Cleveland, OH 44115
Corey L.
Job Details:
08/07/2018
Customer complaint dryer doesn’t dry very good any more and there is a thumping noise, confirmed thumping noise was peach seeds and a button between felt and drum, cleared, lack of heat is due to an excess amount of foil style vent with about 6 90degree bends, vent is blowing outside and visible clear but not very strong airflow, advised customer that the foil style is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent with the least travel distance to vent outside as possible; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEQ
Near Mentor, OH 44060
Arthur V
Job Details:
08/07/2018
Replaced filter housing. Op test good. Cust to get a refund of 19.50 ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Aurora, OH 44202
Robert A.
Job Details:
08/07/2018
Found frz door not sealing, steamed gasket into shape, op test ok; Job Cmpltd,
We serviced a
LTE5243DT3 Whirlpool
Model Dryer
Near Cleveland, OH 44114
Corey L.
Job Details:
08/07/2018
ustomer complaint dryer not heating, confirmed, found thermal fuse open, replaced with truck stock fuse, op test good; used 1 WP3392519 (THERMAL FUSE) from stock,
We serviced a
KBHS179SSS06 kitchenaid
Model microconvection
Near Bentleyville, OH 44022
Chad P.
Job Details:
08/07/2018
Installed parts listed. Op test no good. Ran several times. Unit still not heating. No stored fault. Fault was likely from old service. Power out to high side. Needs mag. Two techs on return.
We serviced a
790.48853900 KENMORE
Model RANGE
Near Auburn Township, OH 44023
Dan H
Job Details:
08/07/2018
Installed new bake element , op test good ; Job Cmpltd
We serviced a
GB2FHDXWB02 whirlpool
Model refrigerator
Near Concord Township, OH 44077
Corina B
Job Details:
08/07/2018
Replaced the fan. Cust had no power, could not test. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
ALE866SAW WHIRLPOOL
Model DRYER
Near Newbury Township, OH 44065
Dan H
Job Details:
08/07/2018
Installed new element, op test good ; Job Cmpltd
We serviced a
SCE30600W jenn-air
Model range
Near Concord Township, OH 44077
Corina B
Job Details:
08/07/2018
CC that the unit turns off intermittent. Cust had video of screen going blank. Will need a main control. Called SM to order part. Cust is calling warranty company before ordering. Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Newbury Township, OH 44065
Dan H
Job Details:
08/07/2018
Installed new idler pulley and rollers, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WFG550S0HZ0 whirlpool
Model range
Near Avon, OH 44011
Macaulay G.
Job Details:
08/07/2018
All functions that I was capable of testing, tested ok. ; Job Cmpltd
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Corina B
Job Details:
08/07/2018
CC that the oven is not heating to proper temp. Heated oven to 350* oven light on the 3rd try. The oven never turned back on. Will need a spark module and control. Called SM to order parts. ; ordrng 1 W10881753 (cntrl-elec) and 1 WPW10511278 (module-spk),
We serviced a
WFE505W0HZ0 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details:
08/07/2018
All tested ok. Preheated to 350 and never had any errors. Smoking was from the factory packing being on the bake element and burning off during the preheat.; Job Cmpltd
We serviced a
MEDB765FW0 maytag
Model dryer
Near Mentor, OH 44060
Corina B
Job Details:
08/07/2018
Replaced the parts listed. Brought core back for return. Optest ok; Job Cmpltd
We serviced a
MVWB835DW2 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details:
08/07/2018
Replaced control
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Arthur V
Job Details:
08/07/2018
Replaced all three dispensers. Op test good. Left mat for the customer to monitor ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Solon, OH 44139
Gail V.
Job Details:
08/07/2018
Installed adj, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Oakwood Village, OH 44146
Robert A.
Job Details:
08/07/2018
installed control and panel, op test ok; Job Cmpltd, s
We serviced a
WRF555SDHV01 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details:
08/07/2018
Cc that doors where not aligned Leveled out unit OP TEST OK Also customer pointed out a pit in freezer door near handle Took pic , it is not from the previous installer
We serviced a
NTW4610YQ0 Amana
Model Washer
Near Cleveland, OH 44109
Paul P.
Job Details:
08/07/2018
Tested washer, had codes for washer motor fault (F7E6),shifter fault (F7E5). Cleared fault codes, ran manual test, washer will not shift to agitate or spin. Did electrical check, shifter is testing at 102 ohms, should be 2000 to 3500 ohms. Washer switches between motor and shifter fault codes, will at least need actuator WPW1000635 replaced
We serviced a
WRS537SIAM01 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/07/2018
Cc door is on level it sinc down,adjust door on bottom,coil was dirty with lint’s explain customer to clean up every 3 month ,opt test ok on door,steaming gasket on door,opt test ok
We serviced a
FRIGIDAIRE WASHER
Model FAFW3517KR1
Near Madison, OH 44057
Jeff M
Job Details:
08/07/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS322FDAM04 Whirlpool
Model Refrigerator
Near Fairport Harbor, OH 44077
Brian M
Job Details:
08/07/2018
c that lights are not working still All 3 lights needs to be replaced in a series 1st time around I missed the crisper drawer light Needs all 3 lights replaced Customer to install parts again ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
We serviced a
MEDB765FW0 Maytag
Model Dryer
Near Painesville, OH 44077
Brian M
Job Details:
08/07/2018
Installed latch and strike OP TEST OK
We serviced a
GTDX100EM9WW GE
Model Dryer
Near Lakewood, OH 44107
Corey L.
Job Details:
08/07/2018
Customer complaint knob on dryer broke, confirmed inner plastic on knob was cracked not turning dial, quoted for customer to install; ordrng 1 WE01X20374 (control knob 33.42)
We serviced a
ED5LHAXWQ00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/07/2018
Cc low pressure coming out of water dispenser,check water pressure it was strong,put old filter and new and was still doing same thing,I seen filter housing going bad on this fridge,ordering housing .leave water mat ; ordrng 1 WPW10121138 (housing)
We serviced a
MVWC200XW1 Maytag
Model Washer
Near Ashtabula, OH 44004
Brian M
Job Details:
08/07/2018
Installed control and actuator Ran test cycle and calibration test OP TEST OK
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details:
08/07/2018
Installed ice maker. Advised 24 hrs for basket to fill. ; Job Cmpltd
We serviced a
WFG505M0BS3 Whirlpool
Model Range
Near Cleveland, OH 44108
Corey L.
Job Details:
08/07/2018
ustomer complaint bake not working, confirmed ignitor has no glow, ignitor is getting power, replaced with supplied preid part, op test good; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details:
08/07/2018
Unit not draining. Drain pump was seized. Replaced from truck stock. Tested ok. ; used 1 W10876600 (PUMP-WATER)
We serviced a
KRFC604FSS00 Kitchenaid
Model Refrigerator
Near Cleveland Heights, OH 44121
Corey L.
Job Details:
08/07/2018
Customer complaint of no cool refrigerator section and the left door does not close easily you have to push after it’s closed, confirmed ff temp was 50, fans are running, compressor is running, found ff evap frozen solid, cleared ice, found thermistor split and discolored, unit needs evap cover kit with thermistor on the harness, left door is lower than the right, hinge looks bent, customer said installers had to remove doors to get inside, unit needs Lh bottom door hinge and bushing; ordrng 1 W10816322 (hinge-door) and 1 W10889360 (cover-evap) and 1 W11223833 (BUSHING)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details:
08/07/2018
Replaced rails for left and right side. All tested ok. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
MVWB980BW0 Maytag
Model Washer
Near LaGrange, OH 44050
Gabriel P
Job Details:
08/07/2018
Cc of a squeak,check underneath no sign of a leak,ran drain and spin cycle heard loud squeak,ordering shaft and bearings,hub driven,screw washer asembly,hub driver ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 W10820039 (hub DRIVER ) and 1 WPW10076270 (screw),
We serviced a
MAYTAG WASHER
Model MVWC200XW1
Near Ashtabula, OH 44004
Arthur V
Job Details:
08/06/2018
Found lock and control erratic needs both est = 45.00 sc. 98.00 labor. 249.00 for w10393483. And 53.00 for w10404050. Plus 18.99 shipping. Total est =495.31. Cust does not want repaired ;, Job Cmpltd
We serviced a
HOTPOINT DRYER
Model HTDX100ED6WW
Near Conneaut, OH 44030
Arthur V
Job Details:
08/06/2018
Found timer locked and knob broke needs both ; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer), schdld next appmnt for 8/13 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Atwater, OH 44201
Arthur V
Job Details:
08/06/2018
Found ff evap frozen, thermistor cracked, replaced, cleared ice, ran test 4, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WRT311FZDM00 whirlpool
Model refrigerator
Near Willowick, OH 44095
Brian M
Job Details:
08/06/2018
Cc that unit is still frosting up Service pointer w10916291A fan blade kit Unit needs fan blade kit installed
We serviced a
MVWC565FW1 maytag
Model washer
Near Brooklyn, OH 44144
Paul P.
Job Details:
08/06/2018
Tested washer, washer was in sensing mode when first plugged in. Waited ten seconds and ran through fault code and diagnostic tests. No issues found when power applied to unit, washer is operating properly. Possible after washer was plugged in, operator did not wait at least ten seconds before choosing wash cycle.; Job Cmpltd
We serviced a
GTDP490ED2WS GE
Model Dryer
Near Mayfield Heights, OH 44124
Dan H
Job Details:
08/06/2018
Customer complaint that unit only runs if start button is held, found drive belt snapped, unit needs new belt; ordrng 1 WE12M29 (BELT)
We serviced a
JFI2589AES jenn-air
Model refrigerator
Near Pepper Pike, OH 44124
Dan H
Job Details:
08/06/2018
Customer complaint that door hits wood cabinet next to unit, unit is pushed in too far causing door to hit wood, pulled unit out a bit, op test good ;job Cllctd
We serviced a
KERS303BSS0 kitchenaid
Model range
Near Lyndhurst, OH 44124
Dan H
Job Details:
08/06/2018
Installed new control and oven temperature sensor , op test good ; Job Cmpltd
We serviced a
GTW680BSJ0WS GE
Model washer
Near Strongsville, OH 44149
Macaulay G.
Job Details:
08/06/2018
Replaced shifter and motor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
GUD27GSSJ0WW GE
Model washer
Near Grafton, OH 44044
Macaulay G.
Job Details:
08/06/2018
Replaced motor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WTW8500DC4 whirlpool
Model washer
Near Seven Hills, OH 44131
Chad P.
Job Details:
08/06/2018
Toggled oxi valve several times on and off. Did not fail. Advised to try and just leave setting on or if settings are changed the preset may not come with one and to turn it on if desired. Calibrated and reset to factory defaults. Advised to us as normal. ; Job Cmpltd
We serviced a
MHW6000XR2 maytag
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
08/06/2018
Found MCU fault. No powered rotations. Needs MCU replaced. ; ordrng 1 WPW10374126 (MCU 22414)
We serviced a
ED5FVGXWS01 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Corina B
Job Details:
08/06/2018
Replaced the water valve. Optest ok
We serviced a
KSEG700EBS2 kitchenaid
Model range
Near Pepper Pike, OH 44124
Corina B
Job Details:
08/06/2018
that there is a dent and scratches in panel. Found a scratch and dent on the panel. Called SM to order part. ; ordrng 1 W11091880
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Paul P.
Job Details:
08/06/2018
Found faulty drain pump, replaced drain pump and tested dishwasher, working properly. Job Cmpltd
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZC5415DW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
08/06/2018
I installed the control box. But I need the switch that sits in the box.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Jefferson, OH 44047
Arthur V
Job Details:
08/06/2018
Customer had a load in the wash upon my arrival unit tested good. Customer was most likely just having an issue with the proper loading procedure.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Ashtabula, OH 44004
Arthur V
Job Details:
08/06/2018
Unit getting three error codes. First f5e4 lid not opened between loads. F0e5 off balance load and f2 e1. Ui stuck button. Cleared codes ran auto cycle and manual cycle. Both passed. Unit us working properly. Cust bought another unit and had to connect water lines etc to service. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near North Madison, OH 44057
Arthur V
Job Details:
08/06/2018
, Found minimal droplets on top part of door and inner liner right in the middle. Order kit ; ordrng 1 W10916494 (FROST KIT ), schdld next appmnt for 8/9
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Arthur V
Job Details:
08/06/2018
Replaced thermister and control. Advised cust to give 48 -72 hours for temps to stabilize. Op test good ; Job Cmpltd,
We serviced a
ADB2500AWS WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44106
Corey L.
Job Details:
08/06/2018
Customer complaint dishwasher door won’t open after it’s closed, door was opened when tech arrived, customer had forced it to open, found pins from handle to latch broke and housing in pieces between door and inner door, unit needs door latch; ordrng 1 W10862259 (latch-door)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44112
Corey L.
Job Details:
08/06/2018
Installed ice maker, op test good; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corey L.
Job Details:
08/06/2018
Customer complaint unit does nothing, confirmed unit is not responding to selections or service, found neutral wire popped out of wire nut, corrected, op test good; Job Cmpltd
We serviced a
ED5GHEXNQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corey L.
Job Details:
08/06/2018
Customer complaint not making ice, found ice maker jammed, corrected
We serviced a
PLES389ECI FRIGIDIARE
Model RANGE
Near Cleveland, OH 44108
Corey L.
Job Details:
08/06/2018
Customer complaint oven shuts off sometimes during bake, and timer shuts off when set, found an energy saving feature that turns oven off after 12hrs, started bake at 350, control needs replaced, 316462841 controller
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVQ1
Near Willoughby, OH 44094
Arthur V
Job Details:
08/06/2018
Found unit touch pad not responding. Needs user interface est=89.95 service call. 18.95 shipping. 98.00 labor. 152.49 parts. Total est = 384.59. Does not want repaired ; , Job Cmpltd
We serviced a
DGHF2360PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44117
Corey L.
Job Details:
08/06/2018
Customer complaint the temps on display are missing the lights in the numbers, confirmed a couple leds on display are out, unit needs new ui; ordrng 1 242058230 (user interface)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL3
Near Kirtland, OH 44094
Arthur V
Job Details:
08/06/2018
Replaced ui control panel op test good. All selections working now ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, OH 44202
Robert A.
Job Details:
08/06/2018
Found i/m not calling for water, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Shalersville Township, OH 44266
Robert A.
Job Details:
08/06/2018
Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, charged 4.23oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Westlake, OH 44145
Brian B
Job Details:
08/06/2018
Found machine at room temp. Checked for leaks using light and glasses. Found oil coming from suction line in unit compartment where it goes up into liner. May have been nicked during assembly. Could not find any leaks in any solder joints. Called whirl TL, Kurt, 7722638292. He will send up for review to be replaced. Whirl will contact customer within 48 hrs. No further service necessary. ; Job Cmpltd,
We serviced a
MICROWAVE WHIRLPOOL
Model UMV1160CW3
Near Avon Lake, OH 44012
Brian B
Job Details:
08/06/2018
Pulled unit down. Replaced listed parts. Tested unit. Op test ok. Unit was not installed properly, wall bracket is loose on back wall. Advised customer that they will need to contact installer to correct installation.; Job Cmpltd,
We serviced a
MFF2558DEH00 maytag
Model refrigerator
Near Willoughby, OH 44094
Brian M
Job Details:
08/06/2018
Cc that door is popping open Found freezer basket not installed correctly and causing door to misalign when shutting Repositioned basket OP TEST OK ; Job Cmpltd
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Willowick, OH 44095
Brian M
Job Details:
08/06/2018
Cc that unit does not dry Ran diagnostics found error for fill valve Not a current issue Vent is working and heater is working Could not duplicate an issue Customer does not use rinse aid Advised on using rinse aid ; Job Cmpltd
We serviced a
WDT750SAHB0 whirlpool
Model dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details:
08/06/2018
Installed spray test cycle OP TEST OK ; Job Cmpltd,
We serviced a
WED85HEFW0 whirlpool
Model dryer
Near Gates Mills, OH 44040
Brian M
Job Details:
08/06/2018
Installed control and thermistor OP TEST OK ; Job Cmpltd
We serviced a
WTW4950HW0 whirpool
Model washer
Near Kirtland, OH 44094
Brian M
Job Details:
08/06/2018
Cc that unit is staying locked Found striker not mounted correctly Adjusted striker OP TEST OK ; Job Cmpltd
We serviced a
WRX735SDHZ00 whirlpool
Model refrigerator
Near Chardon, OH 44024
Brian M
Job Details:
08/06/2018
Cc that unit still is leaking water from dispenser Spoke to Sr tech advised me to check water pressure coming out of the door Water pressure a little to strong and valve does not close all the way Needs water regulate valve installed ; ordrng 1 W10786952 (valve)
We serviced a
MVWC415EW1 maytag
Model washer
Near Thompson, OH 44086
Brian M
Job Details:
08/06/2018
Cc of grinding sound still Could not get unit to make sounds Ran test load with 7 heavy towels No abnormal sounds being made at this Time ; Job Cmpltd
We serviced a
WED5600XW1 whirlpool
Model dryer
Near Lakewood, OH 44107
Paul P.
Job Details:
08/06/2018
When checking washer, customer was using dryer, seems to have no issues now. Confirmed door is working properly.; Job Cmpltd
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Gabriel P
Job Details:
08/06/2018
Replace part listed,opt test ok ; Job Cmpltd
We serviced a
WFE540H0AS0 whirlpool
Model range
Near Rocky River, OH 44116
Paul P.
Job Details:
08/06/2018
Found L1 wire shorted at terminal block. Tested thermal fuse and elements=ok. Main control input not working, will need main control. W10349740 not available, need to order next best finish, wpw10586736
We serviced a
WFE505W0HSO WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Gabriel P
Job Details:
08/06/2018
Cc door gasket broke,ordering new; ordrng 1 WPW10129032 (gaskt-door)
We serviced a
KSSS48QDX05 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Gabriel P
Job Details:
08/06/2018
Cc door not closing ,gasket is worn I try steaming it but it when back to original way of not closing
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details:
08/06/2018
Customer complaint that evaporator is freezing solid again, found evaporator frozen solid, defrost heater is good, unit needs new adaptive defrost control ; ordrng 1 WPW10352689 (ADC)
We serviced a
WFW85HEFC1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
08/06/2018
, Upon arrival, found that cold was not coming in. This was due to wiring to water valve not being connected. Reconnected and ran test cycle. All tested ok.; Job Cmpltd
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details:
08/06/2018
Found several issues with unit. Found no power to I.m. Or auger. Harness in door broken. Also, ff evap fan and sensor failed. Evap solid block of ice. Needs fan, thermistor (sensor) and fz door
We serviced a
FFHS2611LB4 frigidaire
Model refrigerator
Near Garfield Heights, OH 44105
Dan H
Job Details:
08/06/2018
Customer complaint that unit is not making ice, found ice maker bail arm broken, unit needs new ice maker
We serviced a
WRB322DMBM0 whirlpool
Model refrigerator
Near Strongsville, OH 44136
Chad P.
Job Details:
08/06/2018
Advised the door is not self closing and does not have a traditional closer. Leveling feet not down. Lowered feet and leaned unit back to assist door in closing. Adjusted to Custs preference. Op test ok. ; Job Cmpltd,
We serviced a
WRS571CIHW00 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details:
08/06/2018
Found unit set to 39 and still freezing items. Needs thermistor kit and cover. Will call Techline on return. ; ordrng 1 W10316760 (thermistor, KIT) and 1 WPW10425252 (COVER)
We serviced a
JS48PPDUDB02 whirlpool
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details:
08/06/2018
Replaced the parts listed. Optest ok
We serviced a
WED9500DC4 whirlpool
Model dryer
Near Chagrin Falls, OH 44022
Corina B
Job Details:
08/06/2018
CC that the door cover is loose. Popped the cover in place. Optest ok. ; Job Cmpltd
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Hambden Township, OH 44024
Dan H
Job Details:
08/06/2018
Customer complaint of loud grinding noise right before rinse cycle, started rinse and spin cycle, noise is pulley rubbing on pulley shield, unit needs new cam and pulley shield, ; ordrng 1 W10721967 (PULLEY) and 1 WPW10427633 (SHIELD)
We serviced a
596.57547791 KENMORE
Model REFRIGERATOR
Near Perry, OH 44081
Dan H
Job Details:
08/06/2018
Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees , freezer section temperature at 73 degrees, fans are not running, compressor is not running, unit was in defrost, advanced timer, condenser fan started, compressor is running, no frost pattern forming, compressor is seized, customer does not want repair ; ordrng 1 R0131672 (compressor)
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Dan H
Job Details:
08/06/2018
Customer complaint unit is still not cooling, fresh food section temperature at 55 degrees, freezer section at 17 degrees, nothing running when tech arrived, evaporator thermistor, fresh food section thermistor, freezer section thermistor are all within range, ran test 4, fresh food section evaporator fan is working, freezer section evaporator fan is working condenser fan is running, compressor is running, good frost pattern on fresh food section and freezer section evaporators, ordering evaporator fan and harness ; ordrng 1 W11033168 (FAN)
We serviced a
WRT311FZDB01 whirlpool
Model refrigerator
Near Bedford, OH 44146
Dan H
Job Details:
08/06/2018
Customer complaint that unit is not making ice and freezer section door opens, cycled ice maker , ice maker ejected ice and fill mold, raise unit up in front to allow door to fall closed, op test good ; Job Cmpltd
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
08/06/2018
Installed cover. Op test ok. Ordered cleaner as a courtesy for scratch ; ordrng 1 TJ102 (CLEANER. )
We serviced a
WRS321SDHZ01 whirlpool
Model refrigerator
Near Walton Hills, OH 44146
Dan H
Job Details:
08/06/2018
Customer complaint of loud noise, noise is coming from evaporator fan motor, ordering new evaporator fan motor ; ordrng 1 WP2315549 (FAN MOTOR)
We serviced a
MFI2568AES WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details:
08/06/2018
h,v, board failure. ordrng 1 W10890094 (CONTROL.)
We serviced a
WWA3100GALWH GE
Model washer
Near Newbury Township, OH 44065
Dan H
Job Details:
08/06/2018
Customer complaint that unit will not stop filling, found a mouse chewing through pressure hose, unit will need new pressures hose, part is no longer available ; ordrng 1 WH41X0128 (PRESSURE HOSE)
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Corina B
Job Details:
08/06/2018
CC that the fz defrosted the ice and the food and then refreexed the food and there is a noise every so often. Ran diag found the damper motor is rattling when opening. Will need a new control and a damper control. Called SM to order parts. ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)
We serviced a
MVWX655DW1 maytag
Model washer
Near Newbury Township, OH 44065
Dan H
Job Details:
08/06/2018
Customer complaint of loud noise, Customer started normal wash cycle , unit filled, unit does not agitate, loud grinding noise coming from gearcase when unit tries to agitate, unit needs new gearcase
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Corina B
Job Details:
08/06/2018
CC that the dishwasher is not working. Found the pump and motor are not running. Will need a pump and motor. The control will work on light wash. Called SM to order parts. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)
We serviced a
GB2FHDXWS06 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details:
08/06/2018
CC that there is still water coming out when changing the drain tube. Steamed out fz drain hole. Optest ok.
