Near Chagrin Falls, OH 44023
Robert A.
Job Details:
11/05/2018
OTR MICROWAVE WHIRLPOOL KMHS120ESS4 "Found relay to light stuck, needs control and bulb; ordrng 1 8206232A (LIGHT BULB) and 1 W10881539 (CONTROL)"
Near Mayfield Heights, OH 44124
Corey L.
Job Details:
11/05/2018
REFRIGERATOR WHIRLPOOL ABB1924WEW1 "Installed new rails, also siliconed gaps around door, op test good"
Near Aurora, OH 44202
Robert A.
Job Details:
11/05/2018
REFRIGERATOR GE DSD26DGWABG "Found i/m stuck at 6 oclock, needs i/m; ordrng 1 WR30X10081 (ICE MAKER176.11)"
Near Valley View, OH 44125
Corina H
Job Details:
11/05/2018
WASHER WHIRLPOOL LSB6400LW1 CC that there is water leaking when it’s filling. Found the tub and basket leaning forward and water is hitting the tub ring. Found the spring that levels the unit is rusted and broken. Will need a new spring. ; ordrng 1 8316845 (spring)
Near Broadview Heights, OH 44147
Mac
Job Details:
11/05/2018
WASHER WHIRLPOOL WTW5800BW0 Found that drive hub is stripped. Needs to be replaced. Customer advising on repair.
Near North Ridgeville, OH 44039
David R
Job Details:
11/05/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker not cycling on its own. Replaced with ice maker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 92.80) from stock
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
11/05/2018
DISHWASHER MAYTAG MDB8979SFZ2 "Installed panel sent to cust, ran diognostic cycle, op test ok"
Near Cleveland, OH 44120
Robert A.
Job Details:
11/05/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found ff evap frozen, cleared ice, replaced evap fan asm and cover, op test ok"
Near Concord Township, OH 44077
Robert A.
Job Details:
11/05/2018
DISHWASHER KITCHENAID KDTE104DSS0 "Ran diognostics, cold water code, no heat code, wash motor not running, but recieving power, needs sump asm, replaced, ran diognostic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Avon, OH 44011
Mac
Job Details:
11/05/2018
RANGE WHIRLPOOL WFG550S0HZ0 "Tried to put new gas orifices in, but orifice holders are stripped from LP orifices being put in. Office to order all orifice holders.; ordrng 1 W10473932 (holder-orf LR) and 1 W10474162 (holder-orf RR) and 1 W10836764 (holder-orf CENTER) and 1 W11197500
Near Geneva Township, OH 44041
Arthur V
Job Details:
11/05/2018
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint unit leaking randomly sometimes after not using it for a couple of days Cycled with and without a load no leaks Customer using correct amount of detergent. After 40 min of cycling still noleaks. Left leak mat and advised customer t
Near Ashtabula, OH 44004
Arthur V
Job Details:
11/05/2018
REFRIGERATOR MAYTAG MSB27C2XAW00 Cust explains water hammer when using dispenser —- did not occur while diagnosing. Advised cust talk to a plumber about water hammer.
Near Edgewood, OH 44004
Arthur V
Job Details:
11/05/2018
DISHWASHER KITCHENAID KDPE234GPS0 Found leak coming from cracked sump assy. Needs motor ans sump assy ; ordrng 1 W11085683 (MOTOR SUMP ASSY )
Near Highland Heights, OH 44143
Dan
Job Details:
11/05/2018
WASHER WHIRLPOOL WTW7600XW2 "Customer complaint of f51 error, ran diagnostics found f51(motor reps sensor failure ) and f80(lid lock failure) error codes , lid locks and unlocks, found rotor loose, tightened, op test good"
Near South Euclid, OH 44121
Brian B
Job Details:
11/05/2018
DRYER ELE GENERAL ELEC GHDP490EF5WW Dryer making metal scraping noise. Front bearing ring worn. Will need ring and glides. Office to order parts.; ordrng 1 WE03X20570 (BEARING RING) and 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s
Near Fairview Park, OH 44126
Corey L.
Job Details:
11/05/2018
WASHER MAYTAG MTW6500TQ0 "Customer complaint washer not spinning correctly says out of balance too often, found suspension worn out bad tub real sloppy, started high speed spin, unit spun quietly, bearings are good, unit needs suspension kit, after receipt customer said water mak
Near Cleveland, OH 44103
Corey L.
Job Details:
11/05/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge section not cooling and frz ice maker is not working, temps were at 56 in ff, and 11 in frz, found ff evap with ice built up, unit will need evap cover ice cleared and thermistor optimized, also frz section ice maker; ordrng 1 W
Near Highland Heights, OH 44143
Corey L.
Job Details:
11/05/2018
WASHER MAYTAG A9700 "Customer complaint of a slow leak every wash, found both hoses to and from drain pump slowly dripping, hoses cracked at clamps, unit needs new drain hose and hose from pump to syphon break; ordrng 1 WP213045 (DRAIN HOSE 21.22) and 1 WP22001448 (HOSE 28.9
Near North Ridgeville, OH 44039
Mac
Job Details:
11/05/2018
WASHER WHIRLPOOL WTW5000DW1 "Unit not shifting to spin. Replace actuator from truck stock. Shifts now. But drive hub is stripped. Office to order drive hub kit.; ordrng 1 W10528947 (drive hub kit), used 1 W10913953 (ACTUATOR) from stock"
Near South Russell, OH 44022
Robert A.
Job Details:
11/05/2018
WASHER MAYTAG MVWB835DW3 "Ran diognostics 6-2 , 6-3 comm error, reset connections, ng, needs control and ui; ordrng 1 W11112656 (CONSOL) and 1 W11170706 (CONTROL)"
Near Jefferson, OH 44047
Arthur V
Job Details:
11/05/2018
REFRIGERATOR GE GTS22JBPBRWW "Found evap fan motor not running. Needs replaced After 300 pm only ; ordrng 1 WR60X10257 (motor ac/dc fan.), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Brian B
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW2 "Machine won’t go through cycle. Ran diag, F7E6, motor fault and F7E1 basket speed fault. Checked for friction on drive train, none found. Checked lower components. Found open capacitor. Replaced from surplus stock. Ran calibration and auto test and drain
Near Fairview Park, OH 44126
Brian B
Job Details:
11/02/2018
RANGE WHIRLPOOL SF365PEGN1 "Range approx 20 yrs old. F3E2 fault code. Per tech sheet, Ohmed out oven sensor. 1085 ohms, this is correct. Per tech sheet, replace oven control. Contro # 3196970 is NLA. Cannot repair. Customer paid sc."
Near Cleveland, OH 44109
Paul P.
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Door bottom has collapsed inward, door will need replaced. Did temporary fix to help hold door on until replacement arrives. Did not set down mitigation mat, refrigerator will need new right hand stainless door and nameplate.; ordrng 1 LW10413519 (dor-fi
Near Westlake, OH 44145
Brian B
Job Details:
11/02/2018
DRYER WHIRLPOOL WGD85HEFW1 "Ran entitlement, verified pop. Machine making thumping noise and vibrating noise. Replaced drum rollers and removed piece of styrofoam from blower. Ran test cycle. Op test ok."
Near Westlake, OH 44145
Brian B
Job Details:
11/02/2018
DRYER WHIRLPOOL WED5000DW2 "CC that rear seal was off. Removed drum, seal was just folded under. Repositioned seal. Op test ok. There are no defects in seal. Put replacement seal into surplus stock."
Near Fairview Park, OH 44126
Brian B
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Found ff door not closing and large ice and frost buildup in freezer and ff sections around air shafts. Used steamer to clear ice. Shimmed and adjusted doors. Ff gasket is torn. Will need new gasket. Office to order part. R/s per customer req. needs early
Near Bay Village, OH 44140
Brian B
Job Details:
11/02/2018
LAUNDRY CENTER WHIRLPOOL WTW8500DC5 Replaced lid lock assembly. Ran auto test and drain and spin. Lid lock working properly. Op test ok.
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced noisy diffuser. Op test good This was not freezing things it was replaced because it was loud when opening or closing
Near Mayfield, OH 44143
Dan
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDF520PADM3 "Installed new drain hose, op test good , no water mitigation mat left due to installation of unit(floor is too high)"
Near Moreland Hills, OH 44022
Dan
Job Details:
11/02/2018
WASH/DRY STACK WHIRLPOOL LSE7806ACE "Installed new switches, op test no good , unit needs new timer, customer is going to contact office about payment for parts; ordrng 1 WP22001924 (timer- was 169.01)"
Near Columbia Station, OH 44028
Mac
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KBFC42FSS00 Assisted with repair.
Near Strongsville, OH 44136
Mac
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced inverter board and light board. All tested ok.
Near Brook Park, OH 44142
Mac
Job Details:
11/02/2018
WASHER MAYTAG MVWC360AW0 Unit not shifting to spin cycle. Found shifter error. Replaced shifter from truck stock. Ran calibration and automatic test cycles. All tested ok.; used 1 WPW10006355 (ACTUATOR) from stock
Near Cleveland, OH 44139
Dan
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not cooling, nothing is running, fresh food section and freezer section at room temperature, unit needs new control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (user interface )"
Near Bay Village, OH 44140
Mac
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Defrosted ice maker. All tested ok.
Near Westlake, OH 44145
Mac
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced ice maker. All tested ok.
Near Columbia Station, OH 44028
David R
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KBFC42FSS00 "Replaced both diffusers, replaced thermistor, replaced ice maker. Cleared out all ice and cleared debris from drain tube. Op test ok."
Near Strongsville, OH 44136
David R
Job Details:
11/02/2018
WASHER ROPER RTW4516FW "Replaced power cord on 10/31/18. Tested, checks are good. Op test ok."
Near Strongsville, OH 44136
David R
Job Details:
11/02/2018
WASHER MAYTAG WTW5000DW2 "Plugged in unit. Came on no spinning. Went through service test mode, no error codes. Op test ok."
Near Monroe Township, OH 44030
Brian M
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW4816FW2 Installed water valve Ran test cycle OP TEST OK
Near Grafton, OH 44044
David R
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Customer hearing high pitched noise. Noise went away when ice maker stopped working. Tested out, water coming to unit. Ordering ice maker.; ordrng 1 243297606 (ice maker)"
Near Chardon, OH 44024
Brian M
Job Details:
11/02/2018
WASHER MAYTAG MVWC415EW0 Customer complaint jet engine in washer Found gearcase bearings bad Need gearcase replaced Customer does not want to repair Customer paid svc
Near Elyria, OH 44035
David R
Job Details:
11/02/2018
DRYER WHIRLPOOL WED8500DC4 "Put in new lint housing assembly. Took off back cover and tried to put new air duct on. Not the right part. Old part hooked over, new part doesn’t. Customer still getting AF( restricted Air Flow) code. Checked lint screen, exhaust duct and exhaust fan. A
Near Willoughby, OH 44094
Brian M
Job Details:
11/02/2018
RANGE KITCHENAID KGSS907SSS03 Cc of unit not turning on after self clean Found transformer getting 120 but not supply voltage to ui Found Appliance manager getting 120 but not sending signal to lights or switch Needs transformer and control board Customer does not want to repair EST o
Near Wickliffe, OH 44092
Brian M
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Cc of no cool In fridge Fc 8 Rc 48Found drain pan full of ice and air ports filled over not allowing air to go fridge section Steamed out drain pan and steamed drain OP TEST OK
Near Concord Township, OH 44077
Brian M
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Cc Ice maker not making ice and freezer not freezing all the timeFound frost and ice build up on back freezer panelFound evap fan not running. Checked continuity of fan but could not verify if fan is actually good Checked power to fan, no power coming to
Near Willoughby, OH 44094
Brian M
Job Details:
11/02/2018
WASHER MAYTAG MVWX655DW1 Cc of no water entering Found unit unplug Plugged unit in Ran test cycle and calibration OP TEST OK
Near Seven Hills, OH 44131
Dan
Job Details:
11/02/2018
M/W CONVECTION WHIRLPOOL WMH31017FS0 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Near Solon, OH 44139
Dan
Job Details:
11/02/2018
DISHWASHER KITCHENAID KUDC03IVWH3 "Customer complaint that unit is not working and a light is flashing on control panel, confirmed, stuck key test shows control is good, unit needs new user interface, customer does not want repair ; ordrng 1 WPW10250008 (panel-cntl 159.65)"
Near Cleveland, OH 44120
Dan
Job Details:
11/02/2018
WASHER WHIRLPOOL LSQ9645KQ1 "Installed new motor, op test good"
Near Cleveland, OH 44120
Dan
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is not making ice or dispensing water, found ice in ice bin, unit is dispensing water, cycled ice maker, ice maker ejected ice and filled, found doors touch each other in the middle, unable to adjust doors fresh food sectio
Near Cleveland, OH 44135
Corey L.
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW2 "Installed new control, calibrated, op test good, took core for return"
Near Cleveland, OH 44135
Corey L.
Job Details:
11/02/2018
WASHER ROPER RTW4516FW2 "Customer complaint washer did not start just blinking light, this morning she said she tried again and it worked, ran diagnostics no codes found, calibrated unit, explained how to cancel a cycle to start over if needed, cold supply hose is cracked she sa
Near Parma, OH 44134
Paul P.
Job Details:
11/02/2018
DISHWASHER MAYTAG MDB6769PAS4 "Pump assembly not putting enough pressure through dishwasher, dishwasher will need new pump assembly. Customer not repairing today, will review quote, no parts to order unless landlord wants repair. Did not set down mitigation mat, dishwasher not operati
Near Cleveland, OH 44109
Corey L.
Job Details:
11/02/2018
LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 "Customer complaint think belt fell off, confirmed belt fell off pulley, nothing is broken or misplaced, tested drum spin by hand both directions, found drum spins clockwise during operation, when rotated counterclockwise belt falls off pulley in about 2
Near Cleveland, OH 44135
Corey L.
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer complaint of no ice, found fill tube frozen, cleared, water valve has slow leak, also mullion is not engaging channel, door is too low it’s missing the closure, rh closure looks broken, per marcone notes ordering rh bracket also with closure; or
Near Lakewood, OH 44107
Corey L.
Job Details:
11/02/2018
WASHER MAYTAG MVWC565FW1 "Customer complaint washer will not complete a cycle, ran diagnostics found f2e1 stuck key, and f7e1 basket speed fault, when testing spin and agitation unit hums, capacitor failed, unit needs motor run capacitor ; ordrng 1 W11158831 (RUN CAP)"
Near Cleveland, OH 44120
Corey L.
Job Details:
11/02/2018
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint lettuce freezing so temp was lowered to warmest setting, temps were 45 ff and 5 frz, not many thing in the ff section, decent load in frz, advised moving temp one below recommended and put some water bottles or jugs in to take some of
Near Lorain, OH 44053
Gabriel P
Job Details:
11/02/2018
WASHER MAYTAG MVWB835DW1 Found error code f6E2 lost communication UI and acu Fault is displayed when communication between the UI and the ACU has not been detected.• Check continuity in the UI harness.pass has continuity also ask me to check proper voltage to control to make sure
Near Lorain, OH 44053
Gabriel P
Job Details:
11/02/2018
RANGE WHIRLPOOL WFE505W0HZ0 "Replace gasket opt test ok,oven heating temperature 380 on 350 degrees ifs good"
Near Lorain, OH 44052
Gabriel P
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Icemaker had a level explain customer to lift level manually to shut off if container is full other wise it will still make ice customer said they did not explain her that in the store everything else is working good customer things that hes missing a fl
Near Amherst, OH 44001
Gabriel P
Job Details:
11/02/2018
WASHER MAYTAG MVWB835DW1 Found gearcase making noise customer need a gearcase ordering ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W10915701 (rotor)
Near Wickliffe, OH 44092
Jeff M
Job Details:
11/02/2018
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
Near Willoughby, OH 44094
Jeff M
Job Details:
11/02/2018
LAUNDRY CENTER WHIRLPOOL MVWX655DW1 The unit will not agitate or spin the start and run winding tested good on the motor. The cap isn’t storing the power required to ru it the motor. Not able to test the actuator to make sure the speed sensor is working properly it will shift; ordrng 1 W108
Near Euclid, OH 44123
Jeff M
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "The units Auger motor is getting power not rotating needs new auger motor; ordrng 1 W11202789 (AGAR MOTOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Kirtland, OH 44094
Jeff M
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM00 "The freezer wall was completely frozen over took the back wall out steamed it out I found at the sensor is 20 K out of ohms it should read 4K at room temperature it is reading 24k at room temperature i’m fairly positive that the controller is not needed
Near Cleveland, OH 44124
Jeff M
Job Details:
11/02/2018
WASHER WHIRLPOOL MVWB800VQ0 The sound the customer is experiencing is the door squeaking explained to her this is cosmetic issue the warranty will have nothing to do with it
Near Chagrin Falls, OH 44022
Jeff M
Job Details:
11/02/2018
MICROWAVE WHIRLPOOL JMW3430WS02 "The left interlock switch is not engaging properly the bracket assembly and switches need to be replaced; ordrng 1 W11033422 (INTERLOCKS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Pierpont, OH 44082
Arthur V
Job Details:
11/02/2018
WASHER MAYTAG MVWC465HW2 Replaced valve. Op test good
Near Concord Township, OH 44077
Arthur V
Job Details:
11/02/2018
OTR MICROWAVE WHIRLPOOL WMH31017FW0 Replaced switch assembly’s. Op test good
Near Ashtabula, OH 44004
Arthur V
Job Details:
11/02/2018
DRYER CROSLEY CED7006GW0 Found wrong gasket ordered. Please order correct part. ; ordrng 1 W10906683 (SEAL DOOR ) and 1 YO55980 (ADHESIVE )
Near Painesville, OH 44077
Arthur V
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW7040DW1 Found lint dog hair etc blocking pump. Removed debri and cycled unit. Op test good unit draining now
Near Painesville, OH 44077
Arthur V
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW1 "Found hub damaged. Can not get washplate off of gearcase shaft. Damaged shaft trying to remove washplate. Needs gearcase,washplate,and inner spin basket (Basket ordered because i can not see condition of hub assy but i know hub has been eaten away in h
Near Mentor, OH 44060
Arthur V
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Replaced evap fan motor. Op test good
Near Kent, OH 44240
Robert A.
Job Details:
11/02/2018
DRYER MAYTAG MEDX655DW1 "Checked over unit, ran unit, good, poss somthing was stuck in blower, good now, op test ok"
Near Brimfield Township, OH 44240
Robert A.
Job Details:
11/02/2018
FREEZER WHIRLPOOL WZF79R20DW03 "Checked over unit, plugged in comp and fan running, no noise heard, op test okOfr. 2500001952"
Near Concord Township, OH 44077
Arthur V
Job Details:
11/02/2018
M/W CONVECTION MAYTAG MMV1174FZ-2 Found frame for control broken and needs replaced ; ordrng 1 W10899481 (CONTROL FRAME )
Near Kent, OH 44240
Robert A.
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE FFHS2311LBSA "Inspected unit, 1crack in frz door, frz liner cracked front to back on both sides, additional 4” crack on left side of frz, 2” crack on left side of ffSee picsCalled tl fb. liner Non repairabeCust to contact lowes and manufacturer; ordrng 1 242026472 (
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KRMF606ESS00 "Replaced drawer front and ui, op test ok"
Near Bedford, OH 44146
Corina H
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW7040DW0 Replaced the bezel. Optest ok.
Near Brimfield, OH 44240
Robert A.
Job Details:
11/02/2018
RANGE WHIRLPOOL WFE714HLAS0 "Found lf element not cycling correctly, needs element and switch. Cc bake not working, found bake element open, needs element; ordrng 1 W10779716 (BALE ELEMENT5577) and 1 WPW10297138 (TRIP ELEMENT17022) and 1 WPW10391743 (SWITCH6600), used 1 SENIORDISC
Near Atwater, OH 44201
Robert A.
Job Details:
11/02/2018
REFRIGERATOR MAYTAG MRT519SZDM01 "Found freezing temps in ff area, per pointer needs control; ordrng 1 W10869720 (CONTROL KIT)"
Near Cleveland, OH 44128
Corina H
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW7300DW1 "CC that the unit is not draining. Vacuumed out the tub. Checked in between the basket and tub clear. Removed drain pump. Replaced the drain pump from t/s. Ran a manual drain test, good. Started a rinse and spin, good. Optest ok. ; used 1 W10876600 (PUMP-
Near Shaker Heights, OH 44120
Corina H
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL MSF25C2EXW00 Replaced the condenser fan blade and motor. Cust has a plastic waterline advised cust to replace with a copper or braided flex line. Optest ok.
Near Shaker Heights, OH 44120
Corina H
Job Details:
11/02/2018
DISHWASHER KITCHENAID KDFE104DWH0 "CC that there is not enough water going into the unit. Ran diag f7e1 no heat, f6e6 cool water. Ran calibration pump and motor are not running. Found the drain hose going to the basement floor where water is siphoning out. Advised cust to have the drain
Near Cleveland, OH 44105
Corina H
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "CC that the unit is not cooling, not making ice and is leaking water. Ff temp 45* and fz 48*. Checked the evap no frost pattern on both evap. Tapped system with a piercing valve from t/s on the low side -20” vacuum. Add 3 oz of Freon still -20” vacuum. R
Near Independence, OH 44131
Paul P.
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Sealed around top of freezer housing with silicone, made sure seal was even around door. Freezer door now sealing properly."
Near North Ridgeville, OH 44039
Mac
Job Details:
11/02/2018
DRYER MAYTAG MEDC215EW1 "Unit not heating. Found open thermal cutoff and open element. Replaced element and cutoff from truck stock. Heating ok. Also, handle is broken. Office to order handle for customer to install.; ordrng 1 W10861225 (handle), used 1 279816 (CUTOFF), and 1 2
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
11/02/2018
DRYER ELE GE GFDL110EH1WW "The power button didn’t consistently worked for me; ordrng 1 WE04M10014 (chassis & pcb asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Independence, OH 44131
Paul P.
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW8500DC0 "F5E2=lid lock fault code. Pulled proper connection test from lock to control, control still not dreading lock. Lock was stuck under front lid assembly, repaired lock mechanism. Reconnected lid wire to control. Took picture of corrosion on front of washer
Near Parma, OH 44134
Paul P.
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Found freezer no longer making sound. Door may not have been closed all the way, allowing frost to build up around the fan. Operating properly now. Did not set down mitigation mat, floor has water from cleaning on it. Customer paid $75 deductible."
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDP370PAHW0 Is the coupling slips on to the adapter it’s a very tight fit. Customer can install the adapter; ordrng 1 WPW10254672 (ADAPTER )
Near Brecksville, OH 44141
Paul P.
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found temperature in good range in refrigerators fresh food section, 47 degrees average. Freezer a little high at 18 degrees average, too warm for proper ice production. Temperature was set at lowest setting, turned up to allow more cooling in the freeze
Near North Royalton, OH 44133
Paul P.
Job Details:
11/02/2018
RANGE KITCHENAID KDRS483VSS "Found oven not reaching target temperatures, will continue to run fan, only reaching around 250 degrees. Found the oven door not sealing properly, per service pointer W10780875D, inspected front of oven, found loose center hinge receiver, tightened all
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL ADB1400AGW0 "Replace parts opt test ok ,also notice it won’t still drain found out garbage disposal cap was inside so where drain hose is hook on when is trying to push water out it bounce back dishwasher cause of cap avoiding water to come out explain customer to ta
Near Cleveland Heights, OH 44118
Corina H
Job Details:
11/02/2018
DISHWASHER KITCHENAID KDFE204ESS2 "CC that the dishes are not coming out clean, no water going into the unit. Started a normal cycle and the pump and motor did not turn on. Started a tough load and the pump and motor are working, then stops. Will need a new pump and motor UI and control.
Near North Perry, OH 44081
Dan
Job Details:
11/02/2018
REFRIGERATOR MAYTAG M1TXEGMYQ01 "Customer complaint that unit is not cooling, unit turned off when tech arrived, turned unit on, evaporator fan is not running, evaporator fan is recieving 120vac , unit needs new evaporator fan motor, installed new evaporator fan, op test good ; used 1 W
Near Cleveland Heights, OH 44118
Corey L.
Job Details:
11/02/2018
RANGE WHIRLPOOL WGG755S0BH01 "Customer complaint left rear knob will not turn cannot light burner, confirmed burner valve locked up, know is good, unit needs new left rear burner valve; ordrng 1 WPW10206287 (VALVE LR)"
Near Munson Township, OH 44024
Robert A.
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL KDTE334DBL0 "tightened sump and sensor, Ran diognostic cycle, good, ran power wash, watched 30 min, no leak found, left water mat under unit, op test ok"
