We serviced a
MRT519SZDH00 Maytag
Model Refrigerator
Near Painesville Township, OH 44077
Corina B
Job Details: 04/20/2018
Recovered refrigerant, replaced compressor evaporate and drier, pulled 28"vac w/ pump, watched, good, charged 4.16oz. r134a, unit cooling, pressures good, op test ok;
We serviced a
WOS51EC0AS00 WHIRLPOOL
Model WALL OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2018
Confirmed glass is broken. However the overlay on control is damaged and the handle is scratched up. Needs both also replaced. ; ordrng 1 W10847542 (OVERLAY) and 1 WPW10317136 (HANDEL)
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACB
Near Beachwood, OH 44122
Jeff M
Job Details: 04/20/2018
Main control is not sending power to the heating elements needs in the main control unfortunately part is discontinued; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Kent, OH 44240
Robert A.
Job Details: 04/20/2018
Found frost build up in frz, needs service kit; ordrng 1 W10916494 (SERVICE KIT), used 1 WP2315539 (MOTOR-EVAP) from stock, schdld next appmnt for 4/24 TUE !,
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/20/2018
Customer complaint that unit is not cleaning dishes at all, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
PSC23SGNABS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 04/20/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 37 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found air 40psi, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair at this time
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/20/2018
Washer is making a grinding sound. This noise is from the bearings. And clothes are getting torn in washer. Wash plate is stripped. Office to order screw and wash plate. Upon return visit, we will replace bearings assembly as well. This is a 3 job count due to limited space.; ordrng 1 WPW10076270 (screw) and 1 WPW10380698 (washplate),
We serviced a
MGD9700SQ Maytag
Model Dryer
Near Brecksville, OH 44141
Brian M
Job Details: 04/20/2018
Cc that unit will not start cycleFound no error codes in Diagnostics modeRemoved and accessed control board checked resistance fromP1-3 to P1-4 was at 2.4 ohms Needs control board replaced Customer does not want to repair at this time
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/20/2018
Found damaged meat pan and holder. Verified parts through supplier website. Leveled doors. Office to order meat pan and holder. ; ordrng 1 W10912335 (HOLDER) and 1 W11162446 (MEAT PAN)
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/20/2018
Cc that unit is not running Found error code 4-3 wash motor not running Wash motor kicks on for brief second Found normal resistance at wash motor but still not getting power at all times Needs pump assy and control board need replaced ordrng 1 W11084330 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
MZF34X18FW00 WHIRLPOOL
Model FREEZER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Found suction line hitting the cabinet. Adjusted. Op test ok. ; Job Cmpltd
We serviced a
MEDX6STBW1 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Found selector switch not changing cycles and handle broken. Needs both replaced. ordrng 1 W10648593 (switch) and 1 W10861225 (HANDLE),
We serviced a
WDF520PADB7 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Corey L.
Job Details: 04/20/2018
Installed parts, started 1hr wash, unit filled and drained, unit not leaking at this time, leaving water detection mitigation mat and instructed customer to check periodically the next few days; Job Cmpltd
We serviced a
W11105147 WHIRILPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Advised on loading and est time operations. Reset and calibrated unit. Ran service mode. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/20/2018
Found tab broken off middle spray arm mounT, needs mount; ordrng 1 W10199811 (SPRAY ARM MOUNT, MIDDLE46.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/23 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Arthur V
Job Details: 04/20/2018
installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Chardon, OH 44024
Jeff M
Job Details: 04/20/2018
Main control not responding will not rotate the drum. Also had a pressure sensor error code needs new pressure sensor; ordrng 1 W11031829 (CONTROL ) and 1 WPW10448876 (SENSOR ), schdld next appmnt for 4/24 TUE 8-12,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 04/20/2018
, Replaced water valve. Op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Robert A.
Job Details: 04/20/2018
Ran diagnostics, 1-1 control fault power correct, connections good, needs control; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 4/24 TUE !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Novelty, OH 44072
Robert A.
Job Details: 04/20/2018
Found fan full of ice, needs fan motor and seal kit; ordrng 1 5303918784 (SEAL KIT) and 1 5304493604 (FAN), schdld next appmnt for 5/14 MON ! [**],
We serviced a
WED4800XQ1 Whirlpool
Model Dryer
Near Perry, OH 44081
Corina B
Job Details: 04/20/2018
CC that the dryer is not turning. Found the idler pulley had fallen off. Pulley and belt look good. Optest ok
We serviced a
LSN1000LW2 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corina B
Job Details: 04/20/2018
CC that the unit will not go into a spin cycle unless you manually turn it to a spin. Turned on a normal load and it went to a spin. Turned on a heavy wash and it agitates. Turned it to a spin and it spun; ordrng 1 WP3954071 (timer)
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/20/2018
Ran dryer on a couple of different settings, did not detect any rattling noise at this time. All tested ok.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/20/2018
Dishwasher not filling. Control board not sending 120 vac to valve. Office to order control board.; ordrng 1 W10866116 (cntrl-elec)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/19/2018
Chiming noise is no longer functioning. Office to order console.; ordrng 1 W11102318 (CONSOLE)
We serviced a
MED7500YW2 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44106
Dan H
Job Details: 04/19/2018
Customer complaint that unit is not heating, Confirmed, found tco open, element is good, 240vac to tco, ordering tco and thermostat ; ordrng 1 W10843940 (thermostat) and 1 WPW10625430 (thermostat)
We serviced a
JB750SF4SS GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/19/2018
Replaced broil element. Also found wiring harness is damaged. Office to order harness.; ordrng 1 WB18X21460 (harness wire hb)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 04/19/2018
Ran unit with nothing in it on drain and spin. Unit is level and shaking excessively. Suspension checks good. Adjusted feet as best as possible. No effect. Needs basket replaced. ; ordrng 1 W10752719 (basket)
We serviced a
LFHT2131QF0 FRIGIDIARE
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 04/19/2018
Found evap fan dead. Needs evap fan replaced and upper evap defrosted. ; ordrng 1 242077702 (FAN, EVAP)
We serviced a
GFE28GSKBSS GE
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 04/19/2018
Cc that ice is freezing in chute
We serviced a
MHW7100DW0 Whirlpool
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit stopped workingRan diagnostics found no errors reset power to unit Ran normal Op test ok
We serviced a
WRT108FZDW02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 04/19/2018
Cc unit is not staying at temp .Found unit making cool Ff 34 Fr 3Could not duplicate Unit is working as designed
We serviced a
KSRG25FKBT05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit is not running.. Found unit plugged in but not cooling Compressor not running and I could not get it to start Will need compressor and dryer filter and the evapOffice to reschedule with customer ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator),
We serviced a
GTWN4250D2WS GE
Model Washer
Near Cleveland, OH 44105
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain and water levels are high Found unit full of water turned it to drain and spin no issues with draining Ran diagnostics found error for pressure switch Ran test cycle water not stopping at right levels needs pressure switch replaced also found unit not allowing hot water to enter at all times fill for 30 seconds then switches to cold when control is set to hot Needs pressure switch and control board ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH41X365 (hose,water level), schdld next appmnt
We serviced a
MVWC416FW0 Whirlpool
Model Washer
Near Highland Heights, OH 44143
Corey L.
Job Details: 04/19/2018
Customer complaint of washer making a rubbing noise, unit was washing when tech arrived, she said it hasn’t made the sound the last couple loads, found shroud hitting pulley again, used two plastic washers on screws for shroud, op test good; Job Cmpltd,
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near East Cleveland, OH 44112
Corey L.
Job Details: 04/19/2018
Customer complaint dishwasher not washing properly, temped water at 116 degrees out of the faucet, advised customer to run hot water in the sink until fully hot before starting a cycle, ran diagnostics no error codes found, unit is operating as designed ; Job Cmpltd
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 04/19/2018
Customer complaint er light not working, unit found with powdered detergent all over, started normal wash cycle with the Extra Rinse selection, extra rinse is working illuminated, unit is operating as designed;
We serviced a
IUD8500BX1 Whirlpool
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 04/19/2018
Installed manifold and screen, op test good; Job Cmpltd
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/19/2018
Found the drain hose was not elevated. Raised the drain hose. Dishwasher drained. Ran a diag no codes. Ran a calibration. Optest ok.
We serviced a
WTW5840BW0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 04/19/2018
CC that there is a grinding noise. Found the shield is melted from the belt. Tightened the cam. Replaced the shield from t/s. Optest ok. ; used 1 WPW10427633 (SHIELD) from stock,
We serviced a
FFBD2406NW0A Dishwasher
Model Frigidaire
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/19/2018
The overlay that was sent was bent. Called SM to order order a new overlay and to call about sending it in a box where the overlay does not get bent.; ordrng 1 154877801 (overlay), schdld next appmnt
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/19/2018
CC that the unit stopped working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Checked the fuses, good. Checked motor windings, good. Checked the timer windings, good. Will need a start relay. Called SM to order part. ; ordrng 1 W10861224 (door) and 1 WPW10117655 (relay-pts), schdld next appmnt
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER STACK
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Installed new idler pulley, op test good ; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/19/2018
Completely defrosted evap. Replaced control and fan assy. Op test ok. ; Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/19/2018
Customer complaint that unit does not always complete cycle and is banging cabinet sides during spin, found shock absorbers worn out, started drain and spin cycle, unit displayed lr(locked rotor) error code after a few minutes motor is good, unit needs new control and shocks, shock assembly and control are no longer available
We serviced a
LFHT2131QP0 FRIGIDIARE
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 04/19/2018
Installed new ice maker , op test good ; Job Cmpltd
We serviced a
FFU20FC4AW1 FRIGIDIARE
Model FREEZER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Unit not keeping all types of meat frozen. Found that freezer has refrigerant leak. Customer does not want to repair.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Found ice/frost buildup on evaporator coil. Defrosted evaporator coil. Thermistor is shorted. Office to order evaporator motor with harness.; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 4/26 THU
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit leaks when on heavy xtra heavy load Filled tub up to the max found no leaks, ran drain and spin found no leaks Could not duplicate issue.. Op test ok ; Job Cmpltd
We serviced a
11021884001 Kenmore
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 04/19/2018
Installed parts parts ordered, op test good; Job Cmpltd
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Lorain, OH 44053
Dan H
Job Details: 04/19/2018
Customer complaint of loud noise, confirmed, bearings in gearcase are worn, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase), schdld next appmnt
We serviced a
WFE515S0ET1 Whirlpool
Model Range
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/19/2018
Replaced control in range. Tested operation of range temperature. Oven temperatures fluctuated properly. ; Job Cmpltd
We serviced a
WTW4950XW3 Whirlpool
Model Washer
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2018
Found unit stored fault for basket speed sensor fault. Replaced actuator. Op test ok. ; used 1 WPW10006355 (ACTUATOR)
We serviced a
WRB329DMBW00 Whirlpool
Model Refrigerator
Near North Olmsted, OH 44070
Holly Butcher
Job Details: 04/19/2018
Installed water valve, ice maker did not cycle, jumped t&h on ice maker, ice maker failed, replaced ice maker with truck stock, cycled water, op test good; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/19/2018
Replaced the parts listed. Ran a calibration. The cold water is not going threw the valve. Found sediment in valve, cleaned it out still no good. Will need a new water valve; ordrng 1 W11172234 (WATER VALVE ), schdld next appmnt
Near Lorain, OH 44052
Dan H
Job Details: 04/19/2018
W8RXEGMWQ03 Whirlpool Refrigerator Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost patt
We serviced a
DU1015XTXS2 Whirlpool
Model Dishwasher
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/19/2018
an dishwasher through wash and drain cycles. Proper pressure and draining ok. Not changing from wash to rinse cycle. Office to order control w10906414.; ordrng 1 W10906414 (cntrl-elec), schdld next appmnt
We serviced a
WRS571CIDW01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 04/19/2018
Found damper knocking again. Needs replaced. ; ordrng 1 W11164593 (DAMPER ASSY), schdld next appmnt
We serviced a
NTW4516FW2 Amana
Model Washer
Near WARRENSVL HTS, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain Found super long hose connected and ran to toilet in a diff room Advised customer to get that fixed and everything should go back to normal
We serviced a
KSRG25FKBT05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit is not running.. Found unit plugged in but not cooling Compressor not running and I could not get it to start Will need compressor and dryer filter and the evapOffice to reschedule with customer ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator)
We serviced a
GTWN4250D2WS GE
Model Washer
Near Cleveland, OH 44105
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain and water levels are high Found unit full of water turned it to drain and spin no issues with draining Ran diagnostics found error for pressure switch Ran test cycle water not stopping at right levels needs pressure switch replaced also found unit not allowing hot water to enter at all times fill for 30 seconds then switches to cold when control is set to hot Needs pressure switch and control board ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH41X365 (hose,water level), schdld next appmnt
We serviced a
WGD4815EW2 Whirlpool
Model Dryer
Near Euclid, OH 44132
Corey L.
Job Details: 04/19/2018
Customer complaint unit not heating, when tech arrived customer stated since they made the call they found the gas was turned off, unit is now heating, inspected dryer functions, op test good; Job Cmpltd
We serviced a
WMH31017HS0 Whirlpool
Model Microwave
Near Kirtland, OH 44094
Corina B
Job Details: 04/19/2018
CC that the mw keeps tripping the breaker. Ran the microwave several times did not trip the breaker. The outlet is good. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
KRFF507ESS01 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 04/19/2018
CC that there is ice forming on the back wall of the ff and there is water still leaking. Removed the cover filled the ice maker and the water could not find water dripping. Found ice is forming on the back wall of the ff. ; ordrng 1 W10815476 (tube-water) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), schdld next appmnt
We serviced a
MDB4949SDE3 Maytag
Model Dishwasher
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Customer complaint that unit shuts off after a few minutes of running, started normal wash cycle, unit filled and began wash cycle, then unit cancelled and drained after a few minutes, reset control, started normal wash cycle, unit did not shut off after a few minutes, op test good ; Job Cmpltd,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Fairview Park, OH 44126
Dan H
Job Details: 04/19/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e1(basket speed fault), f0e2(over suds condition), , f2e1(stuck key), and f5e1(lid switch fault) error codes, ran manual test cycle, lid locks and unlocks, unit shifts from agitate to spin and back, ran drain and spin cycle with wet load, unit completed cycle, clothes barely damp at end of cycle, unable to duplicate the problem, unit is operating as designed ;
We serviced a
MVWB955FC1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/19/2018
Customer stated that washer leaked across floor, around washer. We ran test cycle on washer. Found insulation underneath was wet. Leak was coming from drain hose attached to tub. The spring clamp that holds the hose on did not have enough tension to put pressure on hose. Replaced spring clamp with hose clamp. Tested washer again. All tested ok. No leaks.; Job Cmpltd
We serviced a
KFIS27CXMS5 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Macaulay G.
Job Details: 04/19/2018
Replaced thermistor. All tested ok.; Job Cmpltd
We serviced a
LGR8620PG0 Whirlpool
Model Dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 04/19/2018
Found motor seized and blower locked on. Will need blower and motor. Also, belt cracking. Need all replaced; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 WP694089 (BLOWER WHEEL), schdld next appmnt
We serviced a
WRF555SDFZ01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details: 04/19/2018
Installed and conformed gasket. Op test ok. ; Job Cmpltd
We serviced a
JS48PPDBDA Jenn-Air
Model Refrigerator
Near Willoughby, OH 44094
Chad P.
Job Details: 04/19/2018
Arrived to find unit not making noise at this time. Cc that it was coming from the freezer area and when they opened the door the noise stopped. Removed ice bucket, ice maker and evap fan cover/light housing. Found ball of ice on the evap fan mount. Removed. No icing on drip tray at this time. Appears unit started to recover on its own. Advised to use as normal. If issues continue unit can be shut down with the master power switch behind the access panel and with the doors left open defrost the unit for 24 hrs. Towels should be placed in freezer section to soak op only run off. ; Job Cmpltd
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Strongsville, OH 44149
Corey L.
Job Details: 04/19/2018
Customer complaint fridge not that cold, temp in ff section is 49, frz 0, found ice built up on ff evap, cleared ice, found thermistor in the wrong position and loose, crimped clip to fit thermistor snug and relocated, ; Job Cmpltd
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 04/19/2018
Customer complaint of clunking noise, found rollers failed, unit needs new rollers; ordrng 2 12001541 (bearing & roller asy 30.18)s,
We serviced a
MED5500FW1 Maytag
Model Dryer
Near Berea, OH 44017
Corey L.
Job Details: 04/19/2018
Customer complaint dryer making a loud noise, started normal timed dry, confirmed the noise, the noise is coming from the blower wheel, found back of blower wheel had an unintended piece of plastic left over form the factory molding, this piece was rubbing on blower housing, removed excess plastic, op test good; Job Cmpltd,
We serviced a
WDF518SAAM Whirlpool
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/19/2018
Installed wash pump, op test good; Job Cmpltd
We serviced a
WED4815EW1 Whirpool
Model Dryer
Near Westlake, OH 44145
Corey L.
Job Details: 04/19/2018
ustomer complaint dryer is heating but not drying clothes, started normal timed dry cycle, unit is heating, vent to ceiling is clear, advised customer to have vent exit at the roof checked for obstructions and if there is an air flap test flap operation make sure it opens easily, they usually have springs and they may rust over time; Job Cmpltd
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 04/19/2018
CC that the washer does not agitate. Ran diag F8E1 – NO FILL, LONG FILL. Ran manual test cold and hot water going threw. Ran an auto test. A normal and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WFG320M0BB0 Whirlpool
Model Range
Near Garfield Heights, OH 44105
Corina B
Job Details: 04/19/2018
CC that the oven does not go past 100*. Turn bake on 2.87amp. Will need a new igniter. Used igniter from t/s. Heated oven to 350*. Optest ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
11082980120 Kenmore
Model Washer
Near Cleveland, OH 44109
Corina B
Job Details: 04/19/2018
CC that the unit just hums. Filled unit and the motor just hummed. Found the gearcase leaking oil. Will need a gearcase, clutch and brake. Cust doesn’t want to repair.
We serviced a
WTW7040DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corina B
Job Details: 04/19/2018
CC that LF fault code keeps coming up. Ran diag f8e1 Long Fill. Checked the water going into the unit, good. Valve is clear. Ran a test 51 and 52. Started a normal load on cold water, did not fill. Will need a new control. ordrng 1 W10812423 (cntrl-elec) and 1 W11220230 (WATER VALVE )
We serviced a
JDB9600CWX90 Jenn-Air
Model Dishwasher
Near Rocky River, OH 44116
Corina B
Job Details: 04/19/2018
Replaced the cord. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
WED5000DW WHIRLPOOL
Model DRYER
Near Munson Township, OH 44024
Brian M
Job Details: 04/19/2018
Cc no heat Found open thermal cut off Replaced from S/T Op test ok ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/19/2018
Installed control Op test ok ; Job Cmpltd
We serviced a
GFWS1700H1WW GE
Model WASHER
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/19/2018
Installed pump ran perfect then stopped runningDid not find correct voltage at Cn8 white cn3 black wires Called Ge techline guy hung up before I could get a SR # but they said to replace both control and wire harness Harness seems to be unavailable please look into this Per customer she wants both to be replaced Can only get control board ; ordrng 1 WH12X24234 (ui board), schdld next appmnt for 4/25 WED
We serviced a
MFF2055FRW00 MAYTAG
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/19/2018
Customer complaint of ice build up on freezer section floor, confirmed, found fill tube frozen solid, unit needs new valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line; ordrng 1 WPW10279909 (valve-inlt), schdld next appmnt for 4/23 MON
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/19/2018
Customer does not have new correct part, customer only has old incorrect parts, reordering, correct gear; ordrng 1 12002497 (gear (left)), schdld next appmnt for 4/23 MON
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44135
Dan H
Job Details: 04/19/2018
Customer complaint that upper rack is falling off, confirmed, found clip had fallen off, no damage to clip, reinstalled, op test good ; Job Cmpltd
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Lorain, OH 44053
Dan H
Job Details: 04/19/2018
Customer complaint that vent is burning clothing, customer showed several pieces of clothing with vent imprints on them, started normal dry cycle, temperatures at vent inside drum are ranging from 114-140 degrees at high temperature setting, temperature at vent on back at about 85 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Touch panel not responsive. Office to order touch panel.; ordrng 1 WR55X25718 (TOUCH PANEL CONTROL), schdld next appmnt for 4/24 TUE
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 04/19/2018
Washer not draining properly. Found error code E6F1 for ground/ communication error. Found washer power cord on a two wire adapter. Removed adapter and tested outlet. Outlet checks correct. Ran washer in automatic diagnostics ok without adapter. Ran through spin cycle ok. Advised to run washer and test over several loads. Otherwise, motor control may need replaced.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near South Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Found door handle had started to come off/failed. Attached door handle to oven door. Tested oven door handle, working properly.; Job Cmpltd
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Replaced evaporator fan motor. Tested ok. ; Job Cmpltd
We serviced a
RGB745BEH5CT HOTPOINT
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 04/19/2018
Found bake ignitor open. Replaced ignitor. Op test ok. ; used 1 4342528 (IGNITOR) from stock, Job Cmpltd
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/19/2018
Installed smart valve and ice maker. Wrong part sent for fascia. Need to reorder. ; ordrng 1 W10273055 (FASCIA), schdld next appmnt for 4/25 WED
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 04/19/2018
Found front right burner stays on high and rear left is short cycling. Needs both switches replaced. ; ordrng 1 WP3149404 (SWITCH) and 1 WPW10434452 (SWITCH), schdld next appmnt for 4/23 MON
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 04/19/2018
Installed new door. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Lakewood, OH 44107
Corina B
Job Details: 04/18/2018
CC that the unit is not finishing the cycle. Found the drain hose on the ground. Raised the drain hose and zipped tied it to a pipe. Ran a normal load and a drain spin. Optest ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Corey L.
Job Details: 04/18/2018
Installed freezer door, leveled unit, op test good, customer believes door may be the wrong shade of stainless, new door is a bit more shiny customer wants to wipe door down and wait a day to see if it’s the lighting; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/18/2018
Installed control Op test ok ; Job Cmpltd,
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Dan H
Job Details: 04/18/2018
Customer complaint of loud noise, ran manual test cycle, activated valves and pumps, ran heavy agitate and high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd