Service History 111

We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEB
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/27/2021
"Freezer temperature is at 3 to 6 degrees but fridge is at 42,50 degrees found air blockage from ice building up on top clear out by steaming it also customer valve leaking ordering parts ; ordrng 1 WP61005627 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/27/2021
Unit was turning on by itself found error code lost communication and stuck key ordering parts also took pictures of pop that interstate send her I dont know if receipt will work office review and also this is not a range is a wall double oven ; ordrng 1 W11236888 (Console) and 1 W11179310 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE
Near Painesville, OH 44077
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2021
Installed drain pump. Op test ok
We serviced a
AMANA RANGE
Model AGR6603SFW0
Near Avon Lake, OH 44012
Corina B
Job Details: 04/27/2021
"CC that the broil is not working. Checked the gas coils, out of range. When sparking gas coils do not open. Has 120 volts to the igniter. Will need a new regulator. ; ordrng 1 WPW10602001 (Regulator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Avon, OH 44011
Corina B
Job Details: 04/27/2021
"CC that the unit is leaking. Found the bellow is ripped. Will need a new bellow. Cust does not want to repair ; ordrng 1 WPW10237499 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not cooling Found both ff sections and freezer sections at room temperature. Compressor is running, fans are running. No frost pattern on either evaporator. Ran step 40, no frost on either evaporator, pressure at 0 psi on low, 65 on high side. Charged system with nitrogen to 120 psi. Used bubbles on all connections, no bubbles. Pressure holding, no decay, stable at 120 psi. Called wp techline, Rich, based on information, sounds like a restriction or 3 way valve failure. Replaced 3 way valve and recharge.; ordrng 1 W10865727 (3way valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 04/27/2021
"Cc unit was not dispensing water, then stop dispensing ice, had a loud noise that went away, stuff wasnt cooling properly. Came today, tested out water, good. Tested ice, good. Ice bin is half full. No weird noises. Tested in diagnostics, all fans working correctly. Icemaker is full right now. Icemaker has no error codes. Checked under deli drawer, good. Checked both evap covers, good, no frost or build up. Compressor sounds good. As of today. Unit is working correctly. Temp was set at 33* FF and -5 in FZ. Changed back to recommended. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/27/2021
Cc unit is cooling but the user interface is not functioning Found UI to be non responsive tried to put into to diagnostics and into program would not work Needs Jazz board ; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is not powering on, confirmed, found control not mounted properly so when buttons were pressed they were not hitting buttons on control, remounted , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Brian M
Job Details: 04/27/2021
Installed belt and clutch Ran test cycle OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Olmsted Falls, OH 44138
David R
Job Details: 04/27/2021
"Cc unit making squeaking noise and taking 2-3 hours to dry clothes. Found idler pulley worn down, replaced from t/s with repair kit. Found a lot of debris build up inside unit. Apartment so the vent leads up through roof. Customer to contact landlord for vent clean. Unit is good, heat is good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/27/2021
Installed control and panel Ran auto test OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2021
Installed slides and drawer. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/27/2021
"Customer complaint that sometimes unit doesnt spin or unlock lid and they find suds in the drain, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, normal amount of water in tub, rank drain and spin cycle, lid locked, unit spun, lid unlock when unit finished, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Jeff M
Job Details: 04/27/2021
I took the machine apart. The motor is fine I found the thermal cut off open it tested good last time I was here but the side of the fuse was melted. I have the motor for return. I reworked the tickets we owe the customer money in the job still is paid in full.; ordrng 1 DC96-00887C (Fuse)
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/27/2021
Customer complaints that unit is squeaking found pulley bearings defective replace dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Avon, OH 44011
Gabriel P
Job Details: 04/27/2021
"Replace dispenser,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Willoughby, OH 44094
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near Avon, OH 44011
Gabriel P
Job Details: 04/27/2021
Motor damper sound loud when opening and closing ordering ; ordrng 1 WPW10594329 (Damper)
We serviced a
KENMORE REFRIGERATOR
Model 596.78583801
Near Willoughby, OH 44094
Jeff M
Job Details: 04/27/2021
Upon my arrival the machine was functioning as designed I did take temperatures everything was within the recommended specs there is heat transferred to the condenser unit tested good
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 04/27/2021
"Check for leak found none use bubbles nothing I didnt even smell it also show customer she didnt smell it either I told her it may was the drum coating burning is possible ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Amherst, OH 44001
Gabriel P
Job Details: 04/27/2021
When arrive customer said want they press fast ice it started working confirm a full tray of ice check for any error codes on ice maker none e0 advise customer to monitor is working as design
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 04/27/2021
"Cc unit oven not workingRan bake test to 350, ignitor not glowing, checked power at ignitor, good at 123v. Unit needs ignitor. Still waiting on truck stock ignitors. Ordering ignitor. Part not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11176454 (Bake ignitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not advancing cycles. Ran diagnostics, found codes f5e4 for lid not opened between cycles, f0e5 for offbalance, and f7e5 for shifter fault. Customer stated lid strike came off awhile ago, they had it stuck in the lid latch. Able to reconnect lid strike. Ran auto test, actuator clicking a lot when shifting, unit very loud in spin, unit needs gearcase and actuator. ; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shift actuator) and 1 W10804664 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not dispensing ice.Found auger motor not working, ice in container had fused together. Emptied bin, checked power to auger motor, good at 119v. Replaced auger motor using customer supplied pre Id part. Ran ice dispense test, unit will dispense ice. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Corina B
Job Details: 04/27/2021
CC that there is water on the floor. Found a pinhole in the plastic supply line. Cut the pinhole out. Advised cust to replace the plastic water line with a copper to braided flex line. Cycled ice maker. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
Cc unit not draining properly and dispenser broken Found error for out of range pressure sensor and found dispenser drawer warped Needs pressure sensor and drawer assembly ; ordrng 1 WPW10250742 (drawer) and 1 WPW10448876 (switch-wl)
We serviced a
MAYTAG DRYER GAS
Model MGDB850WQ0
Near Parma, OH 44129
Dan H
Job Details: 04/27/2021
"Customer complaint of loud noise, confirmed, found pulley and pulley shaft worn out, unit needs new pulley and shaft, customer does not want repair at this time ; ordrng 1 WPW10547292 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Parma, OH 44129
Dan H
Job Details: 04/27/2021
"Customer complaint of loud screeching noise, confirmed, found pulley seizing, unit needs pulley and rollers, installed dryer repair kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rocky River, OH 44116
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is leaking, found evidence of leaking passed door seal, installed new door seal, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
"Cc unit not powering on Found fuse open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Westlake, OH 44145
Corina B
Job Details: 04/27/2021
CC that there was a different house with an ui crooked . Unit is straight. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Cc unit not spinning out properly Found actuator to have popped off cam Put back on Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Highland Heights, OH 44143
Joe O
Job Details: 04/27/2021
"Cc: not making ice, ff light not functioning properlyTested optics. Optics check good. Found ice maker not cycling. Found ff door switch intermittently not functioning, have to hit switch for light to work. Needs ice maker and door switchIce maker out of stock. Office to reschedule; ordrng 1 2198597 (icemaker assy) and 1 W11384469 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Kirtland, OH 44094
Joe O
Job Details: 04/27/2021
"Found led modules sent are not the correct color, and plugs are different. Need led modules. Modules out of stock, office to reschedule; ordrng 2 W11462342 (Led module)s"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Jefferson, OH 44047
Jeff M
Job Details: 04/27/2021
The unit is making a grinding noise when I agitates. The clutch n pulley is worn out ; ordrng 1 WH05X24185 (Clutch) and 1 WH03X32097 (Main pulley) and 1 WH01X24697 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Parma Heights, OH 44130
David R
Job Details: 04/27/2021
"Cc unit was not filling, didnt spin, a little noise, customer did unplug unit when starting to notice problems. Ran diagnostics, no error codes. Went through diagnostics and all components working. Ran a manual diagnostics, ran all valves, pumps, agitate and spin. All working correctly. Little light squeaking noise, more pronounced with heavier loads customer said, could be indication of bearings soon to start needed replaced. Ran a normal cycle, hand wash cycle, good. As of today, everything working correctly. SVC only"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/27/2021
Cc: not drainingFound kink in drain line. Adjusted drain. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/27/2021
The drain was rose and a clean the ice steamed it out. The drawer shelf in the freezer on the front right wheel is missing it looks like the wheel popped out customer claims that a technician from our Company a while ago was having issues getting that drawer out in the wheel popped off. They dont have the wheel I dont see where the wheel is it doesnt appear like a holder for the wheel on the drawer is broken but the wheel is missing
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Euclid, OH 44123
Joe O
Job Details: 04/27/2021
"Cc: Steam clean not working, broil not workingTested broil and stem clean, both heating. Advised customer the steam clean is used for spills and does not heat as hot as a self clean. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Joe O
Job Details: 04/27/2021
"Cc: clunking noise, long time to fillFound error codes f7e7(motor unable to reach target rpm). Ran auto test. Unit has good water pressure. Ran normal cycle. Unit fills and washes. Clunking noise is shifter. Ran manual spin. Unit is reaching high speed. Advised customer how to adjust load if unit is off balance. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Garfield Heights, OH 44125
Jason N
Job Details: 04/27/2021
"Cc unit has a chemical smell. Could not differentiate a chemical smell within unit, can only smell food. Advised customer to try using baking soda or other absorbent to pull odor from unit. Could not duplicate an abnormal odor at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rocky River, OH 44116
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, found motor harness disconnected from control, reconnected, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 04/27/2021
"Cc unit is cooling proper now, unplugged unit and reset it. Now FF evap has ice covering cover. Followed service pointer W11512766, will need new UI. Also ordering fan scroll and thermistor to be replaced. A lot of ice build up. Will need to steam***2 job count**requesting double labor ; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor kit) and 1 W11509095 (UI)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Cc ice bin leaking Found ice maker to have crack in it Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cleveland, OH 44102
Corina B
Job Details: 04/27/2021
Replaced the lock. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44102
Corina B
Job Details: 04/27/2021
CC that there is an F3 code that comes up. F3 temp sensor shorted or opened. Checked the sensor 1069 ohms. Wires are good. Will need a control and sensor. Office to reschedule ; ordrng 1 AGR5330BAS3 (Sensor) and 1 WPW10556708 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Strongsville, OH 44136
David R
Job Details: 04/27/2021
"Customer wanted documentation, does not want repaired, already bought a new one. Control burned and main harness as well will both need to be replaced. Took pics of all burnt parts.; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Brecksville, OH 44141
David R
Job Details: 04/27/2021
"Cc backwards FZ handle, leveling questions. Corrected handle. Customer moves refrigerator out every 6 months. Let customer know if I put the leveling feet down, he has to move it up per owners manual in order to move unit without scratches on floor. Doesnt want leveling touched. Unit is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44135
David R
Job Details: 04/27/2021
"Found water turned off under sink. Corrected, turned water back on. Tested. Water getting to Icemaker. Good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
Cc icemaker leaking Found fridge leaning to far forward Tilted unit back using feet Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 04/27/2021
Cc of no ice Found fill tube to have ice build up Cleared tube OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW
Near University Heights, OH 44118
Jason N
Job Details: 04/27/2021
"Cc unit not freezing product. Found evaporator frosted over. Ran manual defrost cycle. Defrost circuit turned on. Checked defrost thermistor resistance, thermistor reading 1.4K ohms, translates to 90+ degrees on chart. Unit needs defrost thermistor. Replaced using truck stock. De iced evaporator. Good airflow. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 04/27/2021
Cc lid lock blinking Found lid lock not working Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFS22EVMS3
Near Solon, OH 44139
Joe O
Job Details: 04/26/2021
Installed end cap. Op test ok
We serviced a
AMANA DRYER
Model LEA30AW
Near Bedford, OH 44146
Joe O
Job Details: 04/26/2021
"Cc: not heatingFound wiring from high limit thermostat shorted to element wiring and burned. High limit thermostat melted. Needs harness, high limit, element, and thermal fuse. Harness out of stock. Office to rescheduleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 WPY503978 (heater ele) and 1 WPW10116735 (thrmst-fix) and 1 WP40113801 (fuse-thrml) and 1 503926 (Harness)"
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Oberlin, OH 44074
David R
Job Details: 04/26/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
David R
Job Details: 04/26/2021
"Cc build up of ice in FF under drawer, also said sometimes the unit will stop cooling, he will unplug and let it sit, will go back to working correctly. Found drain tube clogged with debris, unclogged and also steamed out all ice from under drawer and in evap drain. As of today, unit is cooling, do not want to start throwing parts in. In anything else pops us customer to call. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/26/2021
I can do nothing until outer basket is deliver it shows is in back order ; schdld next appmnt for 5/3 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2021
Control board was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/26/2021
"Found water leaking from main valve on house will need a plumber,opt test ok unit is fine"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Gabriel P
Job Details: 04/26/2021
Cc that washer was making a noise and humming sound. Verified and found unit in flood mode cancelled the flood mode and calibrated unit. Also explained customer how to load washer and how much detergent to use . Opt test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 04/26/2021
Cc that washer was not completing cycle. Verified issue and found drain hose installed close to the floor. Explained to the customer drain hose has to be at least 35in high. Also explained how to load washer and how much detergent to use. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Jeff M
Job Details: 04/26/2021
The filter was not tight. I finished screwing the filter and everything tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Mentor, OH 44060
Jeff M
Job Details: 04/26/2021
One door gasket is split all three doors have the clearcoat finishing coming off I took pictures. And the crisper support is broken. I told the customer there is no ETA on the parts you could take three weeks or three months; ordrng 1 W10915642 (Door) and 1 W10910854 (Door) and 1 W11223753 (Logo) and 1 W10910837 (Door) and 1 W10830055 (Gasket) and 2 WPW10326469 (Crisper support)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Bedford, OH 44146
Dan H
Job Details: 04/26/2021
"Installed new magnetron, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Brecksville, OH 44141
Dan H
Job Details: 04/26/2021
"Installed new door, op test good ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Walton Hills, OH 44146
Dan H
Job Details: 04/26/2021
"Customer complaint that unit is not starting wash cycle, confirmed, ran diagnostics found f7e4(basket reengagement failure) error code, found actuator not shifting from spin to agitate, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2021
Installed UI let unit program itself OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Willoughby, OH 44094
Jeff M
Job Details: 04/26/2021
The diffuser motor is rattling its getting noisy needs replaced; ordrng 1 W11164593 (Diffuser)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details: 04/26/2021
"Replaced parts, tested, good. Vent good. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
Replaced the cam and belt. Ran a calibration. Started a quick cycle. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Seven Hills, OH 44131
Dan H
Job Details: 04/26/2021
"Customer complaint deli drawers fall out when opened, confirmed, no damage to shelves or drawers, ordering new shelves and drawers, part is out of stock so not scheduling return appointment ; ordrng 2 W11243759 (Shelf)s and 2 WPW10346891 (Track)s and 2 WPW10346890 (Track)s and 2 W11257202 (Drawer)s and 2 WPW10396909 (Drawer face)s and 2 W11226546 (Track)s"
We serviced a
AMANA REFRIGERATOR
Model BR22TL
Near Cleveland, OH 44143
Jason N
Job Details: 04/26/2021
"Installed evaporator fan motor. No abnormal sounds, good airflow to both sections. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2021
Cc unit not working properly Found issue to be lid lock failed Replaced using truck stock Ran auto test and calibration Customer added cloths waited until wash OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/26/2021
Cc unit bouncing when in spin cycle.Ran fill test then switched to drain and spin. Some movement when in spin. Found a base pad broken on base. Ordering base pads. ; ordrng 1 285744 (Pads)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
"CC that the unit has frost and ice on the back wall. Found frost and ice on the back wall. Service pointer W11092686F S code S16360 to pay for labor. Will need a drain pan. ; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TE0
Near Parma, OH 44129
Dan H
Job Details: 04/26/2021
"Installed new ice bin and cleared evaporator drain tube, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Strongsville, OH 44136
David R
Job Details: 04/26/2021
"Found off balance error code. Cleared. Ran manual diagnostics, all components working. Ran a drain/spin cycle. Draining and started spinning. Tested lid lock, good. Tested valves good. Unit is good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near University Heights, OH 44118
Jason N
Job Details: 04/26/2021
"Cc unit making noises in cycle, more so in spinRan auto test, found gearcase loud when in spin. Unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11454741 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
"Cust showed pop, sent pic, CC that the door is locked. Ran diag F3e3 Inlet Water Temperature Fault, f9e1 Drain Pump System Problem - Long Drain, f1e2 Motor Drive Module Over Voltage, f0e3 Overload. Checked the hot and cold. The spin and agitate. Unit will not start a cycle. Will need a new control. Office to reschedule ; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2021
Installed cam and actuator Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 04/26/2021
"Cc oven is turning on by itself. Went over SP with customer. Projected update release for software in Aug 2021. Potential fire hazard. Let customer know know if happens to turn unit off at breaker, cancel bake. As of now, have to wait til software update. If any other questions, customer can contact whirlpool customer service."
We serviced a
MAYTAG DRYER
Model MEDB950YW2
Near Brook Park, OH 44142
Dan H
Job Details: 04/26/2021
"Installed new catch, strike, and lint trap, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2021
Cc unit wont run Found no power coming to unit Customer can not locate fuse panel
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cleveland, OH 44108
Jason N
Job Details: 04/26/2021
"Cc unit has something loose inside drum.Confirmed noise, object stuck in drum baffle. Removed baffle, found nickel inside. Removed and reattached baffle. No abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Cleveland, OH 44135
Dan H
Job Details: 04/26/2021
"Customer complaint that left front element gets stuck on high when set to low, confirmed, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Brook Park, OH 44142
Dan H
Job Details: 04/26/2021
"Customer complaint that the cooktop on light does not shut off, confirmed, found right front infinite switch causing lights to stay on, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch)"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Dan H
Job Details: 04/26/2021
"Customer complaint that oven is not heating, confirmed, found oven lights not shutting off either, found oven door switch intermittently working, unit needs new oven door switch/latch assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W10883049 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near University Heights, OH 44118
Joe O
Job Details: 04/26/2021
Cc: not heatingfound unit has good heat and good air flow. Found venting blocked. Cleared vent. Op test ok
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near South Euclid, OH 44121
Joe O
Job Details: 04/26/2021
Installed element. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ1
Near Cleveland, OH 44113
Jason N
Job Details: 04/26/2021
Cc unit not washing dishes well and not drying dishes.Checked continuity from control to element. Reading open. Unit needs heater element. Element not showing in stock from Marcone. Office to contact customer for next service date. ; ordrng 1 W10518394 (Heater element)
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG97US0HS00
Near Chesterland, OH 44026
Joe O
Job Details: 04/26/2021
Cc: gas smellUsed soap solution on gas lines. Found bubbles on gas line. Tightened line. Applied more soap solution. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Corina B
Job Details: 04/26/2021
"CC that the unit is flashing lines. Ran diag F6E1 No communication from the HMI detected by ACU. F5E2 Lock failure.ran the encoder failed. Replaced the harness from surplus t/s. Unplugged the lock and drain pump, ui still flashing. Called t/l to replace the ui. ; ordrng 1 W11325569 (Ui), used 1 W11316253 (Harness) from stock"
We serviced a
MAYTAG WASHER
Model n/a
Near Lakewood, OH 44107
Jason N
Job Details: 04/26/2021
"Cc unit making squealing sound when changing cycles. Customer showed popRan auto test, found drive belt slipping in spin. Unit needs drive belt. Do not have truck stock yet. Ordering belt. ; ordrng 1 WPW10006384 (Drive belt)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Lakewood, OH 44107
Jason N
Job Details: 04/26/2021
"Cc unit making a slight squeal or squeak noise at beginning of cycle.Ran dryer op test, no abnormal sounds heard. Ran diagnostics, no codes stored, all functions passed. Ran load of damp towels, no abnormal sounds heard. Ran several test cycles. Could not duplicate abnormal noise at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2021
Cc unit not drying well Found heater functioning Advised on soap and jet dry