We serviced a
GE REFRIGERATOR
Model GTH20SBBASS
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
Installed control. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Independence, OH 44131
Marie V
Job Details: 10/25/2021
"Cc that the unit was not freezing but now has frost on the top. Confirmed. Door liner is warped, unit will need new door. ; ordrng 1 W10746789 (Door) and 1 W11178521 (Badge)"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2021
"Customer complaint of squealing noise, confirmed, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2021
"Customer complaint that unit is leaking out bulky cycle , ran diagnostics no error codes found, started bulky cycle, no leaks found but pulley shield was touching floor after tub filled, installed new suspension,ran bulky cycle,pulley shield still touched the floor , found a puddle on floor under unit, found a crack in the cold water valve, installed new valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/25/2021
Cc unit still not drying Found vent to be smashed not allowing it breath Temps coming out of machine are normal Fixed vent advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Waite Hill, OH 44094
Dan H
Job Details: 10/25/2021
"Customer complaint of squealing noise, confirmed, found idler pulley seizing, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (Repair kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/25/2021
"Cc unit is demented in front and back, customer is not concerned about the back damage, tub is fine and customer already ran a couple cycles, unit is working just a little physical damage from delivery. Front panel crushed in on right side. Ordering door. ; ordrng 1 W11416785 (Panel)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/25/2021
Cc unit door glass needs replaced due to damage. Replaced outdoor glass panel and mid glass. Reinstalled into unit. Door op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/25/2021
"Cc unit leak from underneath Checked bellow, found hole in bottom on bellow. Unit needs bellow. Customer not repairing, estimate only. ; ordrng 1 W11314648 (Bellow)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44113
Manny
Job Details: 10/25/2021
Steamed evap and Replaced Evap thermistor opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kent, OH 44240
Brian M
Job Details: 10/25/2021
Plugged unit in frost pattern showing Advised to have unit plugged inRTM said they did previous and it never cooled Rescheduling to have them plug it in for at least 24hrs prior Crisper drawer missing ; ordrng 1 W11190823 (pan-crispr)
We serviced a
GE RANGE
Model PSB9120SF1SS
Near Kirtland, OH 44094
Dan H
Job Details: 10/25/2021
"Customer complaint that controls are not working and display is out, confirmed, only one key is responsive, display is blank, unit heats when express button is pressed, unit needs new user interface and display board, part is out of stock so not scheduling return appointment ; ordrng 1 WB56X33256 (Ui) and 1 WB27X10856 (Display), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Beachwood, OH 44122
Jason N
Job Details: 10/25/2021
"Cc unit not getting water, not washing dishes.Ran diagnostics, found codes 6-1 for fill valve electrical problem, and 6-4 for float switch open. Unit did not fill with water in test cycle. Checked float switch, found plastic debris under float. Removed and retested, unit filled and started washing normally. Op test good."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2855RFC3
Near South Euclid, OH 44121
Jason N
Job Details: 10/25/2021
"Installed door latch and display board. Ran wash test, good display and operation. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garfield Heights, OH 44125
Manny
Job Details: 10/25/2021
"Cc unit not draining and stops half way through. Place unit in service mode not error codes found rand diagnostics cycle pump is on but unit wont drain, tested for power from control to drain pump 121V, removed pump to check if any obstruction or chopper blades broken, pump is fully functional noticed only a little bit of water being drain, checked drain hose for kinks or clogs, unit has an extension drain hose most likely clogged, Found extension hose preventing unit from draining, advise customer to replace extension hose. Opt test ok! Didnt used and Will take part for return."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/25/2021
Installed encoder and harness OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Rock Creek, OH 44084
Dan H
Job Details: 10/25/2021
"Installed new door gasket, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44120
Corina B
Job Details: 10/25/2021
"CC that the unit fills and drains. Ran diag F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL,. Checked the hot and cold, good. Draining. Checked the power at the control, 120 volts. Checked the j12-4 to j12-1 10 dc volts. Checked the shifter, good. Ran a calibration. Started a load of towels on rinse and spin. Unit would not unlock when finished spinning. Replaced the control from t/s. Lid unlocked. Ran a manual test for the lid lock, good. Ran a calibration. Opt test ok. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/25/2021
Found unit led on but it wont turn off when pressing power try running diagnostic mode but user is on responsive check voltage to unit 122 pass and voltage to ui pass they are being on responsive ordering control and user ; ordrng 1 W11481108 (Control) and 1 W11561182 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
"Cc: still freezing in ff sectionFound temps in ff section at 38 degrees, freezer temps at 15 degrees. Found ball of ice on cap tube. Checked amp draw. Found unit only pulling .7 amps. Needs compressor, drier, and evaporatorCompressor, evap and drier covered under a 5 year parts and labor warranty under entitlement; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/25/2021
"Cc unit leaking from under doorCustomer stated last time she ran unit, water and suds come pouring out from under door. Ran wash test cycle, no leaks. Noticed excessive sudsing in tub, no detergent was added. Added salt to tub to dissipate the suds. Flushed unit out with several wash cycles. Customer stated she recently switched detergent brand. Could not duplicate a leak at this time. Possible detergent issue. Advised customer to try a different detergent brand."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Cleveland, OH 44106
Corina B
Job Details: 10/25/2021
"CC that the soap is in the bottom after a wash. Confirmed. Checked the power at the control for the pump and motor, 0 volts. Will need a control pump and motor. ; ordrng 1 5304521609 (Control) and 1 5304519906 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS1
Near Avon Lake, OH 44012
Angel
Job Details: 10/25/2021
Cc that oven had white powder inside oven. Verified and it looks like the oven was extinguished at one point leaving all the powdered residue customer was unaware since they just moved in also in front of panel where it vents out from the oven the plastic part of the panel was bubbled from heat but other than that the unit is working as designed. Cleaned out oven reinstalled all parts and tested the unit.Unit is working as designed all burners work and oven preheated as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Dan H
Job Details: 10/25/2021
"Customer complaint that unit will run for 2 minutes and say cycle is completed, ran diagnostics found f0e3(overloaded) and f7e4(basket reengagement failure) error codes, found a key wedged between impeller and basket, Removed, started quick wash cycle unit filled and began washing, unit drained, unit spun, unit completed cycle, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Seven Hills, OH 44131
Marie V
Job Details: 10/25/2021
"Cc that the ice maker is not working. Cust turned off. Turned ice maker back in and it cycle and filled with water. Advice cust to allow a few hours for ice maker to start working,.Also adjusted handle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Westlake, OH 44145
Angel
Job Details: 10/25/2021
"Cc that unit is freezing food in fresh food section but freezer is not freezing as should ice cream is thawing. Took temperatures and freezer was at 38* and ff section was at 46* took back panel in freezer section off and had no frost pattern verified compressor and was running and not overheating started at 2.00 amps but dropped to .78amps unit will need evaporator compressor and uv drier filter replaced. Gave estimate to customer customer said they do not want to go with the fix. Charged service call only. Do not order parts.; ordrng 1 W10822653 (Compressor) and 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
Cc: drawer not closing completelyFound drawer sticking out roughly an inch from fully closed. Replaced slides. Tested bake drawer. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Jason N
Job Details: 10/25/2021
"Cc unit codes f2e1Customer stated this has been an ongoing issue for months. Called wp techline, Chris, replace UI with correct part number, W11093253(already have this part here from pre id ), also replace UI to AM main board harness. sr#7732065209. ; ordrng 1 W11157221 (UI harness)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near East Cleveland, OH 44112
Corina B
Job Details: 10/25/2021
"CC that the unit does not turn on. Confirmed. Checked the terminal block, good. Checked the start switch, found the start button broken. Will need a new start switch and button. ; ordrng 1 WE04X24719 (Start button) and 1 WE4M416 (Start switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details: 10/25/2021
"Installed new sump assembly, op test good"
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/25/2021
Customer could not find parts that were delivered. Will reorder parts. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details: 10/25/2021
Cc unit not cooling Found unit off turned unit on and let sit inspected for uv dye no dye found . Connected gauges Found unit to be in a -5 vac on low side Let unit run pressure did not change light frost pattern showing added 1 oz r134a unit is now sitting at 5 psi on low side and normal frost pattern
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Wickliffe, OH 44092
Corina B
Job Details: 10/25/2021
"Cust showed pop, sent pic. CC that the unit is leaking in the ff section. Checked the drain pan, clear. Couple of drops of water on the airflow. Working as designed. Opt test ok"
We serviced a
FRIGIDAIRE WASHER
Model GLWY1343AS0
Near Conneaut, OH 44030
Dan H
Job Details: 10/25/2021
"Customer complaint that unit stopped before drain and spin cycle, confirmed, unit is not draining, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 137221600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Brecksville, OH 44141
David R
Job Details: 10/25/2021
"Replaced control. Still making sound. Found cam worn down, replaced cam and actuator from t/s. Ran diagnostics and calibration, good. Op test ok. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, OH 44133
David R
Job Details: 10/25/2021
Cc unit making high pitched noise. Found icemaker when cycle is making loud screeching. Ordering icemaker. ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Walton Hills, OH 44146
Manny
Job Details: 10/25/2021
"Cc unit constantly making ice, found ice container with a huge block of ice stuck to the ice maker, had to steamed all the ice from container to be able to remove ice maker, reset bail arm opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Broadview Heights, OH 44147
Manny
Job Details: 10/25/2021
Replaced door gasket and tub gasket opt test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Independence, OH 44131
Marie V
Job Details: 10/25/2021
See MC pvr.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brook Park, OH 44142
David R
Job Details: 10/25/2021
"Cc unit is making grinding noise at end of cycle within last minute before cycle ends. Ran diagnostics F0E4, F3E2 error codes, cleared. Ran test 1 and 2. Valves are correct. Ran test 51, all components working, in spin and agitate normal sounds. Ram test 52, load size calibration. Looking under agitator, nothing stuck. Lifted up and looked underneath unit, found screw to motor backed halfway out. Used tool to tighten up correctly. Ran and drain/spin cycle for 15 mins. When it got down to the end of cycle, good, no noise. Unit test good. Op test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Independence, OH 44131
Manny
Job Details: 10/25/2021
Replaced all parts test ok installed and tested again opt test
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/25/2021
"Found pulley and roller squeaking,replace from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/25/2021
Same issue as before icemaker fill but will not harvest ordering icemaker is out of stock office do a nation wide search wants part found call customer to schedule thanks ; ordrng 1 W11284458 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Amherst, OH 44001
Gabriel P
Job Details: 10/25/2021
Icemaker hose is ripped need replace ordering ; ordrng 1 W11415785 (Ice tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Painesville, OH 44077
Joe O
Job Details: 10/25/2021
"Cc: not coolingFound temps in both compartments at 50 degrees. Found unit only pulling .45 amps. Found ball of ice on cap tube. Needs compressor, compressor mounting kit, evaporator and drier; ordrng 1 WPW10507886 (compressor) and 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
Angel
Job Details: 10/25/2021
Cc that unit stayed locked and would not open lid was not the same issue from previous jobs.Ran diagnostics and did not find any error codes. Looked under washer and found the plastic shroud underneath with a circle mark from pulley spinning on it from a overload explained to customer if they overload the washer and it goes to an off balance unit will pause if theres nobody to pause the washer finding there clothes all wet or washer stock on rinse. Customer did not know they could not go more than half way for a full load. Explained to them 6 to 7 regular bath towels for this unit since its a smaller tub for a full load and 1 to 2 tablespoons of detergent to wash there clothes. Ran a calibration and a rinse/spin on unit to verify it would finish. Unit working as designed. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montville, OH 44064
Jason N
Job Details: 10/22/2021
Cc unit door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Elyria, OH 44035
David R
Job Details: 10/22/2021
Replaced control. Tested bake and top burners. All working correctly. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model A882
Near Willowick, OH 44095
Corina B
Job Details: 10/22/2021
"CC that the unit leaks. Started a cycle, found it leaking at the nozzle. Called BJ. Cust water lines need to be replaced. Will need a new nozzle, clamps, valve. ; ordrng 3 WP596669 (Clamp)s and 1 Wp213015 (Injector nozzle) and 1 Wp216201 (Valve) and 1 Wp22213057 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Elyria, OH 44035
Angel
Job Details: 10/22/2021
Replaced bottom door seal tested unit by running a cycle with front panel of the door off and no leaks were detected. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
Angel
Job Details: 10/22/2021
Cc that mullion rail was not closing properly. I verified and mullion rail was not seated properly and need to be lubricated on the hinges. Tested unit and working as designed. Opt test ok.
We serviced a
MAYTAG STACK W/D
Model MHWE251YG00
Near Madison, OH 44057
Joe O
Job Details: 10/22/2021
"Cc: not spinning out clothesRan drain and spin with wet load. Unit not spinning out. Entered diagnostics, found error codes f6e1(serial communication between customer and mcu) F1e1(Pump Driver/Main Relays/EEPROM Error) f9e2(pump drive system error) f9e1(long drain). Checked harness, and grounding wires. Needs controlAdvised customer its possibly could need (motor WPW10459454) as well. Customer does not want to repair at this time; ordrng 1 WPW10459454 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Mentor, OH 44060
Joe O
Job Details: 10/22/2021
Cc: not staying ignitedRan test bake. Could not duplicate issue. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Willowick, OH 44095
Corina B
Job Details: 10/22/2021
Replaced the switch. Started a cycle and a drain and spin. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/22/2021
"User interface is fading need to be replace ordering part customer owe labor 139.32 ; ordrng 1 5304527929 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GSKSS
Near Painesville, OH 44077
Dan H
Job Details: 10/22/2021
"Installed new control, op test no good , found one led light out causing others to be dim, unit needs new led light; ordrng 1 WR55X25754 (Led)"
We serviced a
WHIRLPOOL STACK W/D
Model WFC8090GX0
Near Painesville, OH 44077
Jason N
Job Details: 10/22/2021
"Installed inlet water valve. Ran water valve op test, good water flow in. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/22/2021
"Cc unit door locked, wont spin, stuck in cycle. Ran diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, and f3e1 for water level system error. Ran auto test cycle, all functions passed, good drain out. Reran auto test, all functions passed again. Started quick wash cycle. Unit is working as designed at this time, could not duplicate a fault. Advised customer to call back if issue returns. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Mentor, OH 44060
Joe O
Job Details: 10/22/2021
Cc: not making iceFound ice maker full. Cycled ice maker. Unit harvesting and filling. Op test okAdvised if issue continues unit will need ice maker. Built estimate. Customer stated to replace. Replaced ice maker. Cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG RANGE
Model MES5775BAF19
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/22/2021
"Found switches sending proper voltage to element burners giving estimate on part needed ; ordrng 1 W10823692 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB2A
Near Perry, OH 44081
Brian M
Job Details: 10/22/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/22/2021
Cc of f9e1 Found drain pump running slow Replaced Ran several fill and drains no issue found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH02
Near Wickliffe, OH 44092
Corina B
Job Details: 10/22/2021
"CC that the unit does not turn on after a power outage. Unit is back on. Will need a main control and ui. ; ordrng 1 W10878992 (Ui) and 1 WPW10589837 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Manny
Job Details: 10/22/2021
"Replaced main control opt test fail, tried placing unit into diagnostics cycle, unit gets stock in service mode and wont do anything after, tried running a normal wash and after holding the start key for the 3 seconds unit will go back to the time with no operation, called BJ he recommended to replace the UI. Also customer has the wrong drain hose attached to the unit; ordrng 1 W11478524 (user interface) and 1 W11244231 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Cleveland, OH 44144
Manny
Job Details: 10/22/2021
"Replaced main control, unit is cooling, advise customer to wait until temp have equalize before loading it, took core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Olmsted Falls, OH 44138
Angel
Job Details: 10/22/2021
Cc that unit was not draining. Verified and they had a new garbage disposal installed and did not remove the plug. I removed the plug and tested unit for them unit draining and working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Highland Heights, OH 44143
Jason N
Job Details: 10/22/2021
"Cc unit doors not level Right side door jack bolt all the way up, no more adjustment. Used cabinet leveling feet to raise RH door even with LH. Customer satisfied with appearance. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Painesville, OH 44077
Dan H
Job Details: 10/22/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Olmsted Township, OH 44138
David R
Job Details: 10/22/2021
"Unplugged. Replaced FZ fan. Ran diagnostics to test, fan is coming on, damper is opening. Corrected temp settings. Let customer know to give 24 hours to cool correctly. Monitor. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44120
Manny
Job Details: 10/22/2021
"Cc unit not cooling, check temp on both compartments 5 degrees in fc and 38 in Rc, unit is working as designed. Customer stated that she might have overstuffed the freezer most likely preventing air flow. Advise customer to make sure the vents are clear of obstruction to avoid the same issue, Place unit in service mode to verify that all components are working correctly, all components passed opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFBA
Near Cleveland, OH 44120
Jason N
Job Details: 10/22/2021
"Cc unit ff section not cooling Temps good in freezer section, all product frozen. Found no airflow to ff section from damper. Ran diagnostics functions test, damper operation no good, only ticking but not moving. Unit needs damper control. ; ordrng 1 242303001 (Damper control)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Parma Heights, OH 44130
David R
Job Details: 10/22/2021
"Cc unit leaking gas, turns gas off after running. Ran unit, checked lines, lines in back good. Could smell gas residue. Ordering gas burner assembly. ; ordrng 1 W10823508 (Burner gas assembly)"
We serviced a
FRIGIDAIRE RANGE
Model KDTE204KBS0
Near Thompson, OH 44086
Dan H
Job Details: 10/22/2021
"Customer complaint that display gos out sometimes and flashes 666, unit is a Frigidaire under manufacturers warranty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Dan H
Job Details: 10/22/2021
"Installed new control and cleared evaporator, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEB00
Near Roaming Shores, OH 44084
Dan H
Job Details: 10/22/2021
"Installed new tracks and cleared evaporator drain tube, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEB4
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/22/2021
"Cc unit ice buildup in freezer Customer stated she thinks ice buildup is from the ice maker or condensation. Found ice buildup on bottom of freezer. Found evap drain iced over. Unit is not connected to water, not from ice maker. Cleared ice from freezer, steamed it drain tube. Unit needs updated drain tube kit. Per service pointer W10632338E, part cost is covered, unit is over 5 yrs old, will owe 100% labor. Replaced duck bill drain using truck stock p trap drain. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/22/2021
"Cc unit not tumblingRan dryer op test, drum not turning, able to turn by hand. Found broken drive belt. Used truck stock repair kit to replace belt and idler pulley. Reran op test, good tumble and heat. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Jefferson, OH 44047
Dan H
Job Details: 10/22/2021
"Installed new Ice maker , op test good"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Chardon, OH 44024
Joe O
Job Details: 10/22/2021
"Cc: not workingFound door switch failed. Needs door switch; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX DRYER
Model EFMG627UIWO
Near Chardon, OH 44024
Joe O
Job Details: 10/22/2021
Installed control. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS02
Near Cleveland, OH 44135
Angel
Job Details: 10/22/2021
"Cc that ui on drawer was not working. Verified all wires and were not snapped also looked inside ui compartment and had mildew inside it and moisture will need the ui replaced. Gave customer estimate. They said they will leave like that for now do not order part.; ordrng 1 WPW10769076 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near South Euclid, OH 44121
Corina B
Job Details: 10/22/2021
Replaced the harness. Started a cycle and a drain and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Chardon, OH 44024
Joe O
Job Details: 10/22/2021
Cc: high pitch noise when runningCompressor started. Found sound heard is normal. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD8500BW0
Near Euclid, OH 44123
Corina B
Job Details: 10/22/2021
"CC that the unit is not getting hot. Checked the outside vent, clear. Gas coils out of range. Outlet thermistor 2.6 ohms. In range. Replaced the gas coils from t/s. Opt test ok ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Willoughby, OH 44094
Corina B
Job Details: 10/22/2021
Replaced the door. Leveled the doors. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, OH 44133
David R
Job Details: 10/22/2021
Wise motion compressor. Will need to reschedule with a tech that can do wise motion compressors. ; schdld next appmnt for 11/5 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, OH 44141
Marie V
Job Details: 10/22/2021
"Took pump assembly out. Found tub damage took pics., unit will need new tub. Office will contact once they have eta on part.; ordrng 1 WPW10681514 (Tub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rocky River, OH 44116
Angel
Job Details: 10/22/2021
Cc that seal was coming off. Verified and found that the basket was bent outwards causing it to hit the gasket. Straightened out basket had customer test it out and they were satisfied. Will need to order one of the top rack stops because they lost one customer said they will install the part when it arrives do not need to return. Ordering part.; ordrng 2 WPW10508950 (Stop)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Broadview Heights, OH 44147
Marie V
Job Details: 10/22/2021
Replaced freezer light. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Parma, OH 44134
Marie V
Job Details: 10/22/2021
"Cc that the clothes are not completely dry by the end of the cycle and that sometimes it takes too long. Started unit, heat came on . Check vent outside is clear, check vent behind unit is was crushed, showed cust, that needs to be corrected,then Display on unit showed (check vent, clean lint screen for better performance.). Explain cust why is taking so long to heat. Op test ok they will fix vent."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVQ00
Near Seven Hills, OH 44131
Marie V
Job Details: 10/22/2021
Cc that cust replaced contr board and UI and cant get unit to program. Confirmed programmed unit. Started running. Advice cust to allow 24 hours to reach normal temps. Op test ok
We serviced a
SAMSUNG DRYER
Model DV409AGWXAA
Near Shaker Heights, OH 44122
Manny
Job Details: 10/22/2021
"Cc unit not spinning, found belt off the motor pulley and have lots of deterioration, dryer will need a new belt.; ordrng 1 6602-001655 (Dryer belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near University Heights, OH 44118
Manny
Job Details: 10/22/2021
"Cc freezer door gasket is broken and door wont close, found FC full of ices and over frost, steamed freezer (25mins to steam) replaced door gasket steam gasket so it can properly seal, all sides sealing opt test ok."
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Lakewood, OH 44107
Angel
Job Details: 10/22/2021
Cc that unit was not spinning. She said she had some dryer sheets stock around drum removed and spinned the drum and its been working fine since. I tried putting it on different settings and shut it off and on and unit sounds and its working as designed. Customer said if its been working as should just leave it alone and if anything she would call again.Opt test ok.
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Mentor, OH 44060
Corina B
Job Details: 10/22/2021
"CC that the unit is loud. Confirmed. Found the support rollers seized, belt is fraying. Will need support rollers, belt, idler pulley and pads; ordrng 2 WP31001096 (Wheels)s and 1 341241 (Belt) and 1 WP31001710 (Idler pulley) and 2 LA-1006 (Glide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44102
Marie V
Job Details: 10/22/2021
"Cc that the oven is not cooking evenly. Found unit a little off balance. Balance it, and preheated unit. Took temps on range. Advice cust that when cooking something in the oven that takes less than a hour , have to allow 15 to 20 min after preheat to put food inside. Unit still absorbing heat at that point. If is something like a turkey is ok because is a few hours to cook. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon Lake, OH 44012
Angel
Job Details: 10/22/2021
Cc that washer was not doing anything just humming. Verified and it was the water valve had the cold water turned off to the washer. Opened up cold water valve and unit started filling and working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Avon, OH 44011
Angel
Job Details: 10/22/2021
Cc that freezer had water on bottom. Verified and found that the ice maker fill tube was not installed had to remove evaporator cover and steam out all ice and install the fill tube properly. Tested unit and filled with water no leaks. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lorain, OH 44053
Angel
Job Details: 10/22/2021
Cc that unit is not making ice. Unit has temperature of 8* in freezer and 37* in ff section. Called BJ and explained to him that the ice maker had been replaced already the heater and control board and still having issue unit will need ui replaced which is the one that communicates with control board ice maker was not replaced will replace it as well when income back to replace ui.; ordrng 1 W11387387 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Marie V
Job Details: 10/22/2021
"Cc that the 7nit shakes when is on a spin cycle. Ran diag , no error code. Ran high speed spin, pass, explain cust about unit when is off balance and a small vibration on it when spinning is normal. Is if starts banging most likely theres a off balance load. At this moment unit is working as designed. Op test okAdvice to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load."