We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near North Royalton, OH 44133
David R
Job Details: 07/07/2023
"Cc unit making loud noises. Found when cycling, FZ icemaker loud. All other fans and compressor good. Ordering icemaker ; ordrng 1 W11578780 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Marie V
Job Details: 07/07/2023
"Cc that unit is not making ice or dispensing water. Confirmed, theres water coming in to unit. Removed line from valve and tested no water coming out. Removed filter head cap and installed back on unit stared pulsating, Unit will need new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 07/07/2023
"Cc that unit is making a loud screeching noise on a spin. Verified by trying to do a spin and unit would not spin, looked underneath washer and found screw came off rotor the slider outer ring came off and theres oil from gear case. I replaced slider and reinstalled rotor properly for now so they can use washer for now but will need to order gear case, slider and clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC247VSS02
Near Lyndhurst, OH 44124
Manny
Job Details: 07/07/2023
"Cc unit not tuning on verified and control display f2e5 for cancel line open and f1e2 for control issue, unit needs control but discontinued; ordrng 1 WPW10438752 (Control(discontinued))"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Maple Heights, OH 44137
Bill
Job Details: 07/07/2023
"Cc not lighting, confirmed cc found gas not coming through gas line, customer needs to check with gas company and or plumber."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Avon, OH 44011
Marie V
Job Details: 07/07/2023
"Cc of unit not making ice, took temps 4* in freezer. No water in ice maker, try to fill it up, line is frozen. Verify voltage going to heater, 120v. E5 error code , temp are in range. Ordering parts needed. Office will contact once they have received eta on the part; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (Control) and 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, OH 44052
Angel
Job Details: 07/07/2023
"Cc that refrigerator section is not cooling and theres frost around freezer door. Confirmed cc, found the return vents frozen shut because of the warm air getting into the freezer most likely because of the cabinet has a gap around the liner sealed it all around with silicone and steamed out the vents opt test good."
We serviced a
MAYTAG DRYER
Model MEDX6STBW0
Near North Ridgeville, OH 44039
David R
Job Details: 07/07/2023
"Cc unit not heating, taking long time to heat and dry items. Pulled vent off, ram unit on high heat, heating and cycle, getting hot, showed customer, had them test. Unit is good. Customer has long vent, to get vent cleaned. Unit is working properly. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit not making iceFound no ice in ice container. Checked bottom of door for broken wiring. Found wiring exposed and 2 broken wires in harness. Unit will need freezer door replaced. ; ordrng 1 LW10728959 (Door-fip)"
We serviced a
GE REFRIGERATOR
Model GNE25JSKNFSS
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
"Installed rfid board and bypass. Tested. Working. Put filter in, will not work with filter. Needs filter"
We serviced a
GE WALL OVER ELE
Model JT5500EJ6ES
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit displays f97 when trying to run a bake Ran bake test, confirmed f97 fault after 15 seconds. Per tech sheet, this is a lower cooling fan speed too low fault. Found lower cooling fan is not working at all. Unit will need lower cooling fan replaced. ; ordrng 1 WB26X35089 (Cooling fan) and 1 WB27X28659 (Board sensor)"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW
Near Austinburg, OH 44010
Jason N
Job Details: 07/07/2023
"Cc unit not coolingFound both sections at room temperature, compressor is not running, but is extremely hot. Compressor overload is open. Found corrosion on discharge line running through the evap drip pan. Unit has a refrigerant leak, compressor will need cut out to repair discharge line. Unit will need compressor, tubing repair and recharge. Customer declined repair, estimate only. ; ordrng 1 W10160407 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details: 07/07/2023
"Replaced power supply board, main board and set defrost to every 8 hours of run time opt test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2023
Cc that can smell gas when unit left front burner. Tested all burners. Ordering parts for left front burner.; ordrng 1 W11436986 (Burner head) and 1 W11436988 (Cap) and 1 W11230090 (Holder orifice) and 1 W11109973 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Warrensville Heights, OH 44128
Bill
Job Details: 07/07/2023
"Cc h1 code, confirmed cc found code to be thermistor read error. Unplugged unit waited for 2 min or more plugged back in. Still showed error code, unplugged thermistor from control, ohm checked thermistor. Passed plugged thermistor back in to control. Error code went away, found out there was a power outage prior to the code. Suspect hiccup in software."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near North Ridgeville, OH 44039
David R
Job Details: 07/07/2023
"Cc interment PF error code, terminal block lines already corrected, main control and UI panel control already replaced, when customer gets PF, will unplug and let sit and then plug back in, will work and run after that. Checking voltage, will hear relay on control click, voltage hovering at 238.8vAC and 243.5vAC. Unit has been running over half and hour, not cutting off. Calling techline. Techline said it has to be in house wiring. Nothing in this unit will causing Power Failure. Hooked up to wifi, unit updates every so often. Customer can contact customer support if needed. Unit is good, techline marking as working properly."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/07/2023
"Cc unit tripping the breaker, verified and found broken wire In warmer drawer, ordering control and harness ; ordrng 1 W10580265 (harns-wire) and 1 W11620672 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
"Cc: leaking, debris in unit after clean washer cycle, intermittently not spinning outCustomer stated unit leaking during clean washer cycle. Checked bellow, checks good. Checked vent, no moisture in vent. Checked under unit, not signs of water leaking. Ran rinse and spin. Ran auto test. Could not duplicate issue. Found water marks running down the side of unit near dispenser. Needs dispenser; ordrng 1 W11524103 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44109
Manny
Job Details: 07/07/2023
"Cc unit not making ice, verify and ice maker empty, ran harvest test and icemaker working properly, ran fill test icemaker fills checked temps good, ran troubleshooter and all test passed, advise customer to allow 24 to 48 hours and if still not producing ice then to call us to take another look. Opt test ok"
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Conneaut, OH 44030
Joe O
Job Details: 07/07/2023
Installed door. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Hiram, OH 44234
Brian M
Job Details: 07/07/2023
Cc unit not cooling properly Found fan not running in freezer section Evap has normal frost pattern And temps in fridge are at 37 Needs fan ; ordrng 1 809069201 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Newbury, OH 44065
Brian M
Job Details: 07/07/2023
"Cc unit not cooling Found unit not defrosting Defrost heater open Advised on heater, harness and fan replacement ; ordrng 1 WP2323198 (defrost heater) and 1 W11545823 (Harness) and 1 WP2315549 (evap fan motor) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Orwell, OH 44076
Brian M
Job Details: 07/07/2023
Installed switch OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model NO STICKER
Near Parma, OH 44134
Manny
Job Details: 07/06/2023
"Cc unit not turning on, verified no power on display, verify power and good voltage on junction box, removed oven and found open fuse, Replaced fuse using TS#WPW10545255 ran bake test, opt test ok; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Jefferson, OH 44047
Joe O
Job Details: 07/06/2023
Cc: knocking noiseCustomer stated sounds like a piece of metal broke or chains. Ran manual spin. No abnormal noises. Checked under unit nothing loose or out of place. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 07/06/2023
"Cc unit leaking. Leaking from middle under wash motor. Leaking from front over fill valve. Will need wash motor assembly, fill valve with gasket and nut; ordrng 1 W10917114 (Pump motor) and 1 WPW10195039 (Switch) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Over fill switch nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Avon Lake, OH 44012
Marie V
Job Details: 07/06/2023
Defrosted all ice and replaced sensor and control. Set to recommended temps. Op test okBrought core for return
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Burton, OH 44021
Brian M
Job Details: 07/06/2023
Cc unit not spinning Found actuator not actuating Replaced Ran test cycle and calibration OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Amherst, OH 44001
Angel
Job Details: 07/06/2023
"Cc that unit is not cooling and has only had it for 2 months. Verified and evaporator is frosted over, since its basically new I steamed out the evaporator to see if there was something loose and everything was good found service pointer on control box ordering control box.; ordrng 1 W11546609 (Control box)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Bill
Job Details: 07/06/2023
"Cc awful noise when starting spin, confirmed cc ordered cam hub and gearcase. Scheduled follow up for 7/10; ordrng 1 W11158175 (Cam) and 1 W10528947 (Hub) and 1 W11454738 (Gear case)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Madison, OH 44057
Jason N
Job Details: 07/06/2023
Steamed/cleared ice from ff evaporator. Installed harness and main control. Set defrost mode in step 7 to 2(8hr defrost). Airflow restored to ff section. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Conneaut, OH 44030
Joe O
Job Details: 07/06/2023
Installed seal. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2665KF0
Near Madison, OH 44057
Jason N
Job Details: 07/06/2023
"Cc unit has a fault code pertaining to a communication error. Plugged in unit, unit displays SYCE fault for communication error between main control and UI control. Quoted customer on replacement of both boards. Customer declined repair, estimate only at this time. ; ordrng 1 5303918498 (Main control) and 1 241973711 (UI control)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEH00
Near Parma, OH 44134
Manny
Job Details: 07/06/2023
"Cc unit making noise, verified not abnormal noise, activated damper, ok! Ice maker ok!, evap fan ok! And condenser fan ok! Not noise found, cant duplicate issue, advise customer to monitor the unit and if noise return to try recording it. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Columbia Station, OH 44028
David R
Job Details: 07/06/2023
"Cc not cooling. SXS. Defrost issue. Burnt connection from heater to harness. Will need new heater w/ harness. Gave estimate to customer ; ordrng 1 W11650662 (Heater w/harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Parma, OH 44129
Manny
Job Details: 07/06/2023
"Cc unit frosting in fz, very and see some from, looks like door was left open, advise customer to make sure door is closed all the way and to monitor the unit, opt test ok;"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Avon Lake, OH 44012
Marie V
Job Details: 07/06/2023
"Cc that the unit is leaking. Confirmed, found when unit fills up ice maker it leaks, found water valve wiping, pushed out the water line behind and is leaking. Will need new clamp and water valve. ; ordrng 1 WP67005154 (Water valve) and 1 WPM0114003 (Clip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bentleyville, OH 44022
Bill
Job Details: 07/06/2023
"Cc ignition hit or miss all burners, confirmed cc. Pulled caps and noticed a build up of debris. Cleaned and tested opt test good."
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near North Olmsted, OH 44070
Angel
Job Details: 07/06/2023
"Cc that unit is squeaking and making a rattling noise. Confirmed cc, found idler pulley bad used repair kit from truck stock installed all parts tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Brian M
Job Details: 07/06/2023
Cc of leak Found no active leak but unit may have faulty valve Advised on replacement ; ordrng 1 W10408179 (water vavle asm) and 1 WPW10445062 (connector) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS20
Near Columbia Station, OH 44028
David R
Job Details: 07/06/2023
"Cc time changes, bottom oven will turn off by itself, top oven burn everything, controls having intermittent issues. Went into diagnostics, control issues. Ordering both main and bottom controls, UI, Top oven sensor and top oven door gasket. ; ordrng 1 W11616680 (UI) and 1 W11261165 (Main control) and 1 W11261164 (Control) and 1 W11598120 (Gasket) and 1 W11676903 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Mentor, OH 44060
Jason N
Job Details: 07/06/2023
"Cc unit temperature too warmConfirmed temperature in unit at 57 degrees. Checks for leaks using uv light, no dye found on any connections. Amp draw test on compressor at .61A. Hooked up gauges to system, low side reading 12 in/hg vacuum, high side reading 125 psi. Pressure checks system with nitrogen at 140psi. Used bubble solution on all visible connections. No bubbles found. Observed pressure for 20 min, no drop in pressure. Called wp techline, Derrick, based on all diagnostics information, unit has an internal refrigerant leak. Designated as a non repairable unit. . Advised customer to call WP consumer line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Brian M
Job Details: 07/06/2023
Cc no cool Found to have little to no frost pattern and ice ball on cap tube Low side leak Needs compressor and evap.Customer available Thursday ; ordrng 1 W11507067 (Evap) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 W10873801 (start-dev)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Parma, OH 44129
Manny
Job Details: 07/06/2023
"Cc unit making noise and leaving clothes wet at the end of cycle, verified and found code F7E5 for shifter fault F0E3 for overload, ran test cycle unit fills a wash but when switched to spin nothing, removed rotor and found slider damage and one side higher than the other. Replaced slider with TS#W10734521, ran test cycle opt test ok, unit spinning and running properly opt test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Lakewood, OH 44107
Angel
Job Details: 07/06/2023
Cc that she thinks unit is not getting enough water. Ran diagnostics and no error codes tested valve function and worked as should ran a test cycle and was good as well asked customer what cycle shes using and stated always normal explained to her that if shes using normal with heavy loads or bulky load the top clothes will hardly get wet because normal doesnt use a lot of water because its the high efficiency cycle to save on water recommended her to use heavy or bulky cycle for more water unit working as designed opt test good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Lakewood, OH 44107
Angel
Job Details: 07/06/2023
"Cc that unit wouldnt turn on once but its been working fine I verified everything and everything looked good but that unit is squealing as well. Confirmed cc, unit is squealing so I replaced rollers, belt and idler pulley tested unit and no more squealing and its running good opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/06/2023
"Cc that unit will not drain the water and it sill not wash. Unit has water in the tub. Also control is flashing f9e1, long drain, no voltage going out, verify power at the pump, none. Ordering control harness and pump.; ordrng 1 W11399437 (Drain pump) and 1 W11513246 (Control) and 1 W11643701 (Harnesss)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Parma, OH 44134
David R
Job Details: 07/06/2023
"Cc during sensing cycles the clothes seem to not be as dry. No error codes. Going through tech sheet pg 15-16 for Moisture Sensor. Step 2, wet clothe on sensors, drum light turned off, per notes sensors pass. Tested outlet thermistor, pass. Replaced cutoff kit, heater and blower wheel good. Advised customer to make sure clothes are hitting sensor, if they are not, sensor will read clothes are dry and remove time. If smaller loads recommend using Time Dry. Bypassing sensing and can put how ever much time needed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Broadview Heights, OH 44147
David R
Job Details: 07/06/2023
"Cc unit not finishing cycle, long drain error. Found debris in drain pump housing and hose, cleared all debris. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Solon, OH 44139
Bill
Job Details: 07/06/2023
"Cc unit making noise during operation, confirmed cc changed and oiled pulleys. Opt test good; used 1 4392067 (Kit) from stock"
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Ashtabula, OH 44004
Joe O
Job Details: 07/06/2023
"Cc: not washing, draining or spinningFound error codes 11(ac line frequency is not 60hz) 31(out of balance) 1(lock motor) 5(shifter failure, control did not see transitions). Found unit is shifting. Control not sensing shift. Spoke with bj. Needs control, harness and shifter.Outlet is not properly grounded. Need properly grounded outlet before returning; ordrng 1 WH22X35597 (Control) and 1 WH19X27495 (harness main green) and 1 WH03X30517 (Shifter)"
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Willoughby, OH 44094
Jason N
Job Details: 07/06/2023
"Installed inlet water valve and boot clamp. Ran tap cold quick wash cycle, no abnormal noise when filling. Op test good."
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Lakewood, OH 44107
Angel
Job Details: 07/06/2023
Cc that unit will not power on after he took it apart and put it back together and also installed a new 240 outlet. Verified power and he has 240 from neutral to L1 and neutral to L2 nothing and L1 to L2 240vac will need and electrician unit not receiving power correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44135
Marie V
Job Details: 07/06/2023
Defrosted all ice replaced control ans thermistor. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Brecksville, OH 44141
David R
Job Details: 07/06/2023
"Cc unit was not acting right, they unplug. Did a hard reset, unit working fine now, wanted everything checked over. Ran diagnostics error codes, F7E7 motor not reaching RPM, F7E1 tachometer/ wrong signal. Ran test cycle, all components working and coming on. Went into a normal cycle, going through cycle with no problems. Per notes if having issues with clothes tangling, advised to not overload, to use correct fill cycle as well and to put clothes loose in. Ran a DLMS and Factory calibration. Looked underneath, good. Unit is working good. Op Test Ok."
We serviced a
ESTATE WASHER
Model ETW430PTQ0
Near Bedford, OH 44146
Bill
Job Details: 07/06/2023
Changed timer opt test good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Kent, OH 44240
Brian M
Job Details: 07/06/2023
Installed latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Willowick, OH 44095
Jason N
Job Details: 07/06/2023
"Cc unit not dispensing IceRan ice dispense test, no ice dispense but can hear auger motor working. Pulled ice container, found coupling on bottom of ice container completely rounded off. Pulled coupling out of dispense housing, checks good, no damage. Unit will need ice container replaced. Customer can install ice container, no return visit needed. ; ordrng 1 W11347840 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Angel
Job Details: 07/06/2023
"Cc that unit was mot spinning. Confirmed cc, found hub stripped replaced hub and belt because the belt was loud tested unit so customer can see problem and sound got fixed opt test good.; used 1 W10528947 (HUB), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brooklyn Heights, OH 44131
Marie V
Job Details: 07/06/2023
"Cc that the unit is not making ice. Confirmed, took temps freezer at 4* and fresh food section 42*. Ran step 56 no error codes, step 45 no water coming in. Found water liner is frozen. Verify ohns on heater 1.6kohms. Pass, also getting 120v. Cycled ice maker and it filled up with water. Advice cust to monitor but is line keeps freezing will need new control. ; ordrng 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Brecksville, OH 44141
David R
Job Details: 07/06/2023
"Cc unit locked. Found F3E1 water level sensor error. Pressure hose is good, not clogged or kinked. Drain housing area is clear. Followed tech sheet. Will need new water level sensor. Gave estimate to customer; ordrng 1 WPW10448876 (Water level sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Bedford, OH 44146
Bill
Job Details: 07/06/2023
"Cc error codes f3e2, confirmed cc cleared codes from diagnostics. Opened up console and ohms tested water valve found open, replaced valve from truck stock. Opt test good.; used 1 W11165546 (Valve) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model AFFC1466DW4
Near Ashtabula, OH 44004
Joe O
Job Details: 07/06/2023
Found liner cracked. Found unit has insulation issue in door. Liner discontinued. ordrng 1 5303917276 (insulation-dr) and 1 216829104 (panel-lid(discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ09
Near Cleveland, OH 44124
Manny
Job Details: 07/06/2023
"Cc handle falling off, Reattach handle opt test ok"
We serviced a
GE RANGE
Model J2B900BEF1BB
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2023
Cc: flames not burning properlyFound burners are designed to be uneven burn. Advised customer unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Aurora, OH 44202
Brian M
Job Details: 07/06/2023
Installed latch and strike OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 07/06/2023
"Cc unit frosting up on the FZ door, verified and door not sealing, door liner looks warped and separated from ice compartment housing preventing the door from closing all the way, and when it does the pressure from the housing push it back open, remove ice container and housing and try to reset and no luck still not sitting flush, unit needs FZ door; ordrng 1 W11572303 (Fz door)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rocky River, OH 44116
Angel
Job Details: 07/06/2023
Cc that when unit is sensing it was making a squealing noise or on the spin. So I replaced belt and cam tested unit with some towels and was sounding as should opt test good made sure to let them know full load is about 6 to 8 towels and 2 tablespoons of detergent should be enough to wash clothes.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/06/2023
"Cc that unit is not spinning the clothes out and control was replaced still having issues. Ran diag found error code f7e4 basket reengagement failure f6e3 communication error f6e1 communication acu , hmi , f7e7motor unable to reach target rpm f3e3 inlet water temp fault. Ran auto test unit does not spins and clicks. Tilted unit and removed rotor, and found slider is broken. Replaced from t/s. Ran dlms calibration and factory, tested pass. Op test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9500TC0
Near Avon, OH 44011
Marie V
Job Details: 07/06/2023
"Ccwhen trying to use unit will show error code f01. Confirmed , rebooted unit, still nothing. F01 means primary control failure. Will need new control. Part is discontinued. ; ordrng 1 W10141671 (Control, discontinued)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Grafton, OH 44044
David R
Job Details: 07/06/2023
"Cc unit not agitating. Found shifter error code, worn belt. Replaced shifter and belt from t/s. Found agitator stripped, and dogs cam stripped. Ordering screws, dog cam, agitator. ; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw) and 1 285809 (Cam agitator) and 2 WPW10273971 (Screw)s, used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Seven Hills, OH 44131
Bill
Job Details: 07/06/2023
"Cc water leaking, confirmed cc found frame separated from cabinet allowing warm air to enter ff creating condensation. Called WP tech line, will be sent up the chain for review."
We serviced a
KITCHENAID DISHWASHER
Model KDFE194DBL0
Near Cleveland, OH 44103
Jason N
Job Details: 07/06/2023
"Cc unit not powering on, only control light blinksFound unit in Control Locked status. Unlocked controls by holding control lock button for 5 seconds. Started normal wash cycle. All functions tested good. Op test good."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/06/2023
"Installed main control, console and blower fan. Ran cooktop burner tests and oven bake test to 350 degrees. All functions passed, no faults. Op test good."
We serviced a
GE REFRIGERATOR
Model ZISB42EMB
Near Westlake, OH 44145
Angel
Job Details: 07/06/2023
"Cc that unit is not cooling. Confirmed cc, both sections were in the 70* verified compressor and it was running and condenser fan as well this unit has the evaporator on top of refrigerator its an old builtin refrigerator found its completely frosted over and fan on evaporator is bad as well will need fan and defrost thermostat but its discontinued the estimate showing on there is just for the fan.; ordrng 1 WR60X30349 (Evap fan) and 1 WR50X0109 (Defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/06/2023
"Cc that the unit is shaking and going from rinse to spin and light for spin does not comes on then unit goes back to rinse and back to spin. Ran diag found error code F7e5 , tested unit worked ok. Replaced shifter from T/S and ran calibration, leveled op test ok"
We serviced a
GE RANGE
Model JGP975SEK2SS
Near Oberlin, OH 44074
David R
Job Details: 07/06/2023
"Cc FL burner will not ignite when turning the knob, customer said they spilled water on that knob and most likely shorted. Will not spark when turning knob but can activate and start igniting when using other knobs. Will need spark harness. WB18T10388 harness is NLA, Discontinued. Gave part number to customer."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEE00
Near Seven Hills, OH 44131
Bill
Job Details: 07/06/2023
Replaced damper opt test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Westlake, OH 44145
Angel
Job Details: 07/06/2023
"Cc that unit is making loud sound. As of now unit is not making the sound but she played me a video it sounds like the condenser but cant pin point really what it is, made sure the evap or fan wasnt frosted over and they werent so I ran some test in diagnostics for compressor and fan and could hear the noise and it was coming from the condenser. I was going to install some foam padding that whirlpool asked me to use once but I was out of it so will be ordering some foam sleeves.; ordrng 4 W11661094 (Sleeves)s"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/06/2023
"Cc that the unit is making a loud noise and last cycle it did not spin the clothes out. Ran diag found error codes f0e5 off balance load, f0e3 overload and f7e7 motor unable to reach target rpm. Tilted unit found unit has been scratching on floor and it removed cam bolt. Replaced cam from T/S and belt, tested unit. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Oberlin, OH 44074
David R
Job Details: 07/06/2023
"Replaced motor, heater and sensor. Ran diagnostics, all components working, no leaks. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Garfield Heights, OH 44125
Bill
Job Details: 07/06/2023
"Cc not drying, could not confirm ran diagnostics, no codes. Ran auto test passed, ran ohms test on heating element, passed. Ran voltage test to element, passed. Unit operating as intended. Instructed customer to use rinse aid."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland Heights, OH 44106
Manny
Job Details: 07/06/2023
"Cc unit got a little warm and wanted to make sure everything is good, verified and temps at 42 in ff and 7 in fz, noticed a lot of humidity in the Ff, all components checked out and unit is cooling properly, most likely caused by the door staying open, advise customer to make sure door is shut all the way, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44106
Manny
Job Details: 07/06/2023
"Replaced control, latch and strike, ran calibration and diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Mentor, OH 44060
Jason N
Job Details: 07/06/2023
"Cc unit water remains in tubRan diagnostics, found code f9e1 for long drain. Ran manual drain pump test, pump only lightly humming. Quoted customer for drain pump replacement. Emptied water from tub, installed drain pump from misc truck stock. Ran auto test cycle. All functions passed. Op test good. ; used 1 W10876600 (Pump-water) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2023
Cc: not startingFound error code f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Found unit not shifting. Replaced actuator. Ran auto test and calibration. Ran quick wash. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Joe O
Job Details: 07/06/2023
Cc: ice maker filling directly into ice binReseated fill tube? Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/06/2023
Cc no water Found connector not connected on board all the way Ran diagnostics found no spin or agitating Something is causing a short ; ordrng 1 W11543994 (Control) and 1 W11026785 (motor-drve) and 1 W10913953 (Actuator) and 1 W11395618 (Cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/06/2023
Called whirlpool Stated to remove foam and add the new parts but the foam strips received are twice as thin as current foam on styrofoam housing There is no real recommendation or placement they advised to just stick it so there is no gaps Removed bladder and installed quick connects to easily remove bladder in the future Added seal tape all around tower and evap cover; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Chesterland, OH 44026
Brian M
Job Details: 07/06/2023
Cc of noise Found idler pulley not rolling Replaced using repair kit ; ordrng 1 4392067 (DRYER REPAIR KIT)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Perry, OH 44081
Jason N
Job Details: 07/06/2023
"Cc unit runs but doesnt heatCustomer stated her old dryer did the same thing which is why she recently purchased this new unit. Checked voltage out at receptacle, reading 75v from L to L, 118v from L to N. Receptacle missing L2 leg. Tried turning breaker off then back on. Breaker will not reset properly. Advised customer she will need to contact an electrician to have breaker replaced."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Madison, OH 44057
Joe O
Job Details: 07/06/2023
Installed ui. Tested. Op test ok . Advised customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chardon, OH 44024
Brian M
Job Details: 07/06/2023
"Cc no ice Found wire harness to door damaged Needs freezer door ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Joe O
Job Details: 07/05/2023
"Cc: frosting in ff section, not coolingFound temps at 38 in ff section, 3 in freezer. Found in diagnostics ff evap thermistor is reading 104 degrees. Ohmed out thermistors from evap cover. Thermistor out of range. Needs evap coverCustomer stated they will install the part.; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Elyria, OH 44035
Marie V
Job Details: 07/05/2023
"Cc that unit is not making ice or cooling. Took temps 40s* in freezer and 50s* in fresh food section. Took rear cover off and found compressor us HOT to the to touch, put kill a watt meter in, showing over range drawing 13. amps. Compressor shuts down, unit will need new compressor. Cust will not fix. ; ordrng 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Andover, OH 44003
Brian M
Job Details: 07/05/2023
"Installed listed parts from previous techs diagnostics Test no good Unlit will not spin or agitate Not receiving power from control Found moisture all over bottom of unit, bottom cover also missing Will need control and belt cover ; ordrng 1 WH19X27495 (harness main green) and 1 WH44X25306 (washing machine belt) and 3 WH02X24154 (scr 1/4-20 tt hxt .4)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details: 07/05/2023
"Replaced main board, ui, but did not replace ice maker because wrong one was ordered explained to customer that the water line was frozen and couldve been the main reason so will leave old ice maker on and I added permagum around ice maker fill line to keep the cold from getting to it and not freeze will order ice maker but customer stated if it starts making ice he will call to cancel if anything office to schedule because part is out of stock.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Aurora, OH 44202
Bill
Job Details: 07/05/2023
"Cc door seals tearing, confirmed cc. Replaced door seals and mullion, checked seals opt test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 07/05/2023
"Replaced parts ordered, ran test cycle, opt test ok took cores for return"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/05/2023
"Cc that unit is not working doing same thing. Confirmed, tilted unit found capacitor has became disconnected, corrected and used thicker screw so it stays in place . Tested unit. Op test ok"