We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Shaker Heights, OH 44122
Brian M
Job Details:
10/18/2022
Installed led OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Manny
Job Details:
10/18/2022
"Tub cam damaged, box had a hole and a piece of tub embedded in the box, open box and tub has physical damage and a crack, GP spin the basket and bearings are grinding really loud,, reordering tub; ordrng 1 W11460604 (Tub assembly)"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Eastlake, OH 44095
Dan H
Job Details:
10/18/2022
"Installed new fill hose, op test good"
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Novelty, OH 44072
Joe O
Job Details:
10/18/2022
"Cc: noisesFound vibration coming from around gas valve assembly when heating. Noise goes away when unit cycles heat off. Needs gas valve assemblyCustomer does not want to repair at this time; ordrng 1 WE03X29452 (Gas valve assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC500VW1
Near Garfield Heights, OH 44125
Joe O
Job Details:
10/18/2022
Installed lid latch. Tested. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Garfield Heights, OH 44125
Joe O
Job Details:
10/18/2022
"Cc: not advancingFound error code f8e1(long fill), f0e5(off balance, f2e1(stuck key). Found water turned off to unit. Ran auto test and calibration. Op test ok"
We serviced a
GE DRYER
Model GUD27ESSMWW
Near Mentor, OH 44060
Dan H
Job Details:
10/18/2022
"Customer complaint that unit is not heating, confirmed , found element shorted, unit needs new element , customer does not want repair at this time; ordrng 1 WE11M62 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Madison, OH 44057
Dan H
Job Details:
10/18/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, compressor and condenser fan are running, evaporator fan is running, frost pattern forming on evaporator, unable to duplicate the problem, advised customer to let run and rescheduling for next week to diagnose properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Parma Heights, OH 44130
Joe O
Job Details:
10/18/2022
"Cc: rollers falling off, not dissolving pod, not shutting properlyFound unit is not secured in place(unit twisted in cavity). Found unit is not washing, sump just humming and has a clicking noise. Found lower rack rollers breaking off. Needs sump assembly, lower rack rollers, and under counter mounting tabsAdvised customer they will have to get screws for the mounting bracket as we cannot get those and they will have to have someone to install the brackets due to it being an install issue. Advised customer the trim under unit will need to be removed before next visit to install parts. Customer to contact when trim has been removed. ; ordrng 1 WPW10671942 (sump and motor assy) and 4 W10195416V (dish rack wheel)s and 2 WP8269145 (brckt-mtg)s"
We serviced a
MAYTAG RANGE
Model MGT8720DS02
Near Parma, OH 44129
Joe O
Job Details:
10/18/2022
Cc: not heating upper ovenFound upper oven bake igniter open. Needs bake igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS06
Near Cleveland, OH 44111
Joe O
Job Details:
10/18/2022
"Cc: right burners not functioning properly, ui meltedFound burner heads need cleaned. Found right rear burner had insulation over the gas orfice. Moved insulation. Burner working good. Needs uiCustomer does not want to repair at this time; ordrng 1 WPW10531230 (swtch-memb), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Painesville, OH 44077
Jason N
Job Details:
10/17/2022
"Cc unit not cooling sometimes and making a loud noiseFound unit is cooling properly at this time but loud noise in question is coming from the condenser fan motor. Motor bearing is completely worn, will need replaced.; ordrng 1 WP2188874 (Condenser fan motor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Grafton, OH 44044
David R
Job Details:
10/17/2022
"Cc unit making a screeching noise. Ran unit diagnostics, no error codes. Ran diagnostics test cycle. Good. All components working. Put bath towels in to test with weight. Customer nearby. Unit is good, nothing out of ordinary sounds. Ran with load on Drain/Spin the whole cycle. No random noises. Checked belt and pulley. All good. Unit is good as of today. Advised if customer can, to record any weird sounds. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middleburg Heights, OH 44130
David R
Job Details:
10/17/2022
"Cc of scraping noise. Found metal bra strap in between basket and tub. Removed, good. Let customer know if something like that happens in future. Will be charged if not a failure with unit. As of today. Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44130
David R
Job Details:
10/17/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lorain, OH 44053
Angel
Job Details:
10/17/2022
"Cc that unit was giving an error code but she doesnt remember what it was when she tries to use the oven and the convection fan rattles and vibrates. Tried to get into diagnostics and see the error codes but I need to use the number 3 in the display to be able to see the codes but i doesnt work so it will not let me enter to se the codes. So I tried using the oven to see if it would give me a code but it didnt so I unplugged it and it started working and saw the error codes F2E0 control doesnt see the key pads and F2E1 stuck key, also tried the convection bake and fan is not running so I checked on back and fan is not receiving the 120vac unit will need main control, control panel and convection fan since customer was stating it was loud. Gave the customer the estimate and she stated she will try to call whirlpool to see if they pay for parts at least customer paid service call.; ordrng 1 W11029431 (Panel) and 1 W11034208 (Control) and 1 W11441001 (Covect fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details:
10/17/2022
"Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Dan H
Job Details:
10/17/2022
"Customer complaint that unit is making noise, ran manual test cycle for high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Jefferson, OH 44047
Joe O
Job Details:
10/17/2022
"Cc: not coolingFound temps in freezer at 55 degrees, ff at 58 degrees. Found dye in drain pan, small amount of dye in drip pan under evaporator, dye around filter dryer. Needs evaporator, and filter dryer.Advised customer to leave unit unplugged to save compressor.; ordrng 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near Willoughby, OH 44094
Joe O
Job Details:
10/17/2022
"Installed ui. Tested keypad, bake, broil, and cooktop. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW500DW1
Near Hiram, OH 44234
Brian M
Job Details:
10/17/2022
Cc of noise Found tub hub damaged Replaced using truck stock Ran calibration OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Diamond, OH 44412
Brian M
Job Details:
10/17/2022
"Cc unit giving error Found f7e9 Inspected underneath found wire harness burnt going to clutch and stator Needs harness, clutch, stator. ; ordrng 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W11409746 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Geneva, OH 44041
Dan H
Job Details:
10/17/2022
"Customer complaint that unit bangs around, confirmed, found suspension worn, unit needs new suspension rods,, customer does not want repair at this time ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near East Cleveland, OH 44112
Joe O
Job Details:
10/17/2022
"Customer has extended warranty. Advised we need a correct dispatch from the extended warranty."
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Geneva, OH 44041
Dan H
Job Details:
10/17/2022
"Customer complaint that unit is not heating, confirmed, found coils are bad, installed new coils, op test good; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDW10
Near Cleveland, OH 44104
Marie V
Job Details:
10/17/2022
Cc that the gasket is not flushed. Confirmed. Corrected issue by steaming gasket. Op test ok
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Rocky River, OH 44116
Marie V
Job Details:
10/17/2022
"Cc that the door froze again. Defrosted rails, no leaks , dry the rails . Explain cust that rails are not longer available. They just need to be dry. Also open the door every 30 min. Once rails are back to the temp Without water they will not freeze. Cust will keep eye to refrigerator. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Joe O
Job Details:
10/17/2022
Found unit not sealing. Adjusted door. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chardon, OH 44024
Dan H
Job Details:
10/17/2022
"Customer complaint that ice cubes fall out of dispenser, dispenser is working, ice chute door is closing, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE510SAGW1
Near Rocky River, OH 44116
Marie V
Job Details:
10/17/2022
"Replaced control and panel, preheated unit to 350*, op test ok. Brought core for return."
We serviced a
GE WALL OVEN
Model JGRS06BEJ1BB
Near Parma, OH 44130
David R
Job Details:
10/17/2022
Replaced ignitor. Tested bake and broil. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Jason N
Job Details:
10/17/2022
"Cc unit stopped in spin cycle, lights blinkingCustomer stated the unit didnt spin out when she ran a load of jeans, lights blinking on the control. Canceled out current cycle by holding start button for 10 seconds. Ran diagnostics, found code f1e2 for motor control fault. Cleared code and ran auto test cycle. All functions passed. Noticed unit has a rather large dent on the cabinet. Possible unit was offbalance. Could not duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNSS00
Near Painesville, OH 44077
Jason N
Job Details:
10/17/2022
"Installed optic control, door cams and ice door kit. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44143
Jason N
Job Details:
10/17/2022
Cc unit forming frost/ice in freezer sectionFound massive amount of frost and ice stuck everywhere in freezer. Chipped away ice and steamed frost from freezer section and product. Checked door seal. Found top of door all the way across is not closing up to cabinet. Found right side of lower drawer basket not properly hooked into slide guide. Corrected. Door now closing up tight with soft close. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44129
David R
Job Details:
10/17/2022
"Replaced latch and drain pump. Ran diagnostics, no error codes. Ran a diagnostics test and factory calibration. Good. All components working. Ran normal and heavy duty cycle. Good. Watched water drain. Customer put an extra piece of hose on the black drain hose, (took pics) Advised will need to clamp down the connection because otherwise water is running onto floor behind dryer. Also found a lint drain on end of hose that was totally clogged up as well, could be causing issues, customer had extras. Changed out and told to monitor for when that gets full, could be causing you to not drain properly. As of now, unit good. Op Test Ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, OH 44240
Brian M
Job Details:
10/17/2022
Cx unit had red spot left corner inside drum and had a noise customer did not have venting hooked up Red spot is heater this is normal Could not duplicate noise Opened unit and inspected no issue found Advised on venting and to watch OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Jason N
Job Details:
10/17/2022
"Cc unit not advancing cycleRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, unit will not spin, basket is seized. Found drywall screw stuck in bottom of spin basket, preventing movement. Able to extract screw from top. Reran auto test cycle. All functions passed. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44134
David R
Job Details:
10/17/2022
"Top 3rd row rear track on right was coming off. Corrected. Tested, good. Customer said was never on from start. Good now. Op Test Ok."
We serviced a
GE MICROWAVE
Model PT970SR3SS
Near Streetsboro, OH 44241
Brian M
Job Details:
10/17/2022
Cc microwave not turning on Found unit getting power but control not on Control is NLA; ordrng 1 WB27T11294 (microwave control pa NLa)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon Lake, OH 44012
Angel
Job Details:
10/17/2022
Replaced pump assembly and control board tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details:
10/17/2022
Cc that unit is not washing dishes. Verified and the pump is running but not pumping the water to spray the dishes took off diverter cover and everything looked good made sure the wires were properly seated and they were will need to order pump. Office to reschedule part out of stock on my end.; ordrng 1 W11416362 (Pump assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Shaker Heights, OH 44120
Joe O
Job Details:
10/17/2022
Installed bin and auger motor. Tested. Op test ok
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Willoughby, OH 44094
Dan H
Job Details:
10/17/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near North Olmsted, OH 44070
Angel
Job Details:
10/17/2022
Cc that unit was getting a F3 error code open or shorted sensor. Verified sensor and it was good checked wiring and it looked good as well so i replaced control board tested unit and it started working and preheating as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairview Park, OH 44126
Angel
Job Details:
10/17/2022
Replaced heater tested unit to make sure it was functioning and not leaking. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44106
Joe O
Job Details:
10/17/2022
Cc: not spinningFound customer drain on floor. Advised customer on drain hose placement. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Euclid, OH 44119
Dan H
Job Details:
10/17/2022
"Installed new control, started normal wash cycle, unit filled and began washing, sump assembly not needed, op test good"
We serviced a
ELECTROLUX RANGE
Model EW30GS65GS3
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2022
"Customer complaint that right front burner does not always light and smells like gas, orifaces are clear, , unit needs new oriface/igniter assembly and burner head, parts are no longer available ; ordrng 1 7316525100 (Oriface) and 1 7316525400 (Burner head)"
We serviced a
AMANA RANGE
Model AGR6603SFW4
Near Cleveland, OH 44118
Jason N
Job Details:
10/17/2022
Cc unit needs panels replaced due to damage. Replaced cooktop and RH side panel. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon, OH 44011
Marie V
Job Details:
10/17/2022
"Cc that the gasket is torn, confirmed. Replaced gasket and steamed out wrinkles. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Aurora, OH 44202
Brian M
Job Details:
10/17/2022
"Installed fan, drip pan and light OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Fairview Park, OH 44126
Angel
Job Details:
10/17/2022
Cc that unit was squealing. Confirmed unit will need idler pulley used the dryer repair kit replaced all parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/17/2022
Cc: grinding and squeaking noiseFound idler pulley worn. Rollers starting to cause scraping noise. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pepper Pike, OH 44124
Jason N
Job Details:
10/17/2022
"Cc unit leaking form underneath and thumping noise during spinRan quick wash test cycle, found water spraying from inner drain hose during drain out. Found split in hose, will need replaced. No abnormal sounds heard during spin cycle. ; ordrng 1 W11553446 (Inner hose)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Aurora, OH 44202
Brian M
Job Details:
10/17/2022
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model MISSING
Near Cleveland, OH 44120
Joe O
Job Details:
10/17/2022
Cc: oven not heatingFound igniter open. Needs igniter; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER
Model 110-78322700
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
10/17/2022
"Customer complaint that unit is not heating, confirmed, found coils are bad, installed new coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/17/2022
Cc unit agitator not working Customer stated the top of the agitator does not work. Found agitator center bolt loose inside top half and gears and retainer loose. Reset dog gears and retainer. Tightened center bolt back down. Ran auto test cycle. All functions passed op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Amherst, OH 44001
Marie V
Job Details:
10/17/2022
"Replaced gearcase, and water valve housing . Ran calibration and auto test. Stared a normal cycle, no leaks. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Solon, OH 44139
Brian M
Job Details:
10/17/2022
Installed sump assembly OP Test Ok
We serviced a
GE OTR MICROWAVE
Model Jvm6175sk2ss
Near Chesterland, OH 44026
Jason N
Job Details:
10/17/2022
"Cc unit is loud and not heating Plugged in killawatt meter and ran amp draw test. Unit drawing only 5.4A and buzzing loudly. Checked high side components, found diode failed. Quoted customer replacement. Customer declined repair, estimate only. ; ordrng 1 WB27X1160 (Diode)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Marie V
Job Details:
10/17/2022
"Cc that the unit goes up to the end of cycle and then it shuts off before drains, need to turned back on and run drain and spin. F4e1 wash heater relay error or no feedback signal followed steps on tech sheet. And heater has 16ohms. Unit will need main control. Office will contact once they have eta on the part; ordrng 1 W11550649 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2022
"Customer complaint that unit stopped spinning, confirmed, found cat toy lodged in pulley shield which caused belt to proof of purchase off, belt is damaged, installed new belt, op test good ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS2
Near Painesville, OH 44077
Dan H
Job Details:
10/17/2022
"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element, element covered under extended warranty ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M5BB2
Near Cleveland, OH 44109
Gabriel P
Job Details:
10/17/2022
"Call landlord explain everything was needed but we will not repair do to roaches and bugs and flies everywhere in the house but they will not fix ; ordrng 1 W11176456 (Door) and 1 WPW10535778 (Seal) and 1 W11176454 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSJ0WW
Near Cleveland, OH 44113
Gabriel P
Job Details:
10/17/2022
Unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/17/2022
"Replace filter housing,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/17/2022
Pump came in damage ordering part again ; ordrng 1 W10861526 (Pump assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Seven Hills, OH 44131
David R
Job Details:
10/17/2022
"Cc unit leaking. Do see seal gasket is ripping at bottom, could be causing more water to travel through then necessary. Ran for 15 mins, water did leak out right side. No cost for adjuster, broke when I tried taking it out while inspecting. Gave estimate to customer, customer paid SVC only. Do not order parts at this time.; ordrng 1 W10909089 (Door seal) and 1 W11177741 (Seal) and 1 W10837306 (Adjuster)"
We serviced a
KENMORE DRYER
Model 110.869801
Near Fairview Park, OH 44126
Angel
Job Details:
10/17/2022
Cc that he could not reach the lint trap because he is disabled and where the dryer is at he cannot reach it. Removed it and cleared out the lint. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Shaker Heights, OH 44120
Joe O
Job Details:
10/17/2022
"Installed control. Ran test cycle. Found drain hose on floor, advised customer drain hose must be ran to stand pipe or stationary sink. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Cleveland, OH 44135
Angel
Job Details:
10/17/2022
Cc that switch broke. Confirmed it was broken replaced with new one. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Broadview Heights, OH 44147
David R
Job Details:
10/17/2022
"Cc unit was squealing a couple times in spin mode but recently has not done it. Ran diagnostics, no error codes. Ran test mode, good, all functions normal. Put a load in of 3 bath towels. Ran some water in them, did a drain and spin. Good. Nothing out of the ordinary. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cleveland, OH 44111
Angel
Job Details:
10/17/2022
Cc that unit is mot heating or not keeping temperature. Set unit to preheat on both ovens and they both started preheating perfectly and preheated to 350* waited to make sure it cycles on again after preheating to 350* but it would not reignite tested the igniter and they were good ordering gas valve.; ordrng 1 WPW10546238 (Valve)
We serviced a
FRIGIDAIRE STACK W/D
Model FAQG7111LW0
Near Ashtabula, OH 44004
Jason N
Job Details:
10/17/2022
"Installed thermal limiter. Ran dryer op test, good flame and heat. Op test good."
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Painesville, OH 44077
Dan H
Job Details:
10/17/2022
"Customer complaint that unit flashes e4 error code, confirmed, found lid not sitting flush with top of washer causing lid lock to not align, unit needs new lid; ordrng 1 W11189136 (Lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
Marie V
Job Details:
10/17/2022
"Cc that the unit stopped making ice but then it just stared about 2 days ago. Bin is not full . Took temps 3* in freezer and 37* in fresh food section. Removed ice maker it has water and making ice, also ice on ice bin are not same size, will order water valve and Ui. ; ordrng 1 W11043013 (Valve) and 1 W11284720 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000WO
Near Elyria, OH 44035
Gabriel P
Job Details:
10/17/2022
"Call customer and told them I was going to be alittle late do to some tools needed to buy they said it was find also when arrive and started taking unit apart notice this unit has spanner bolt and I left spanner wrench at the shop with work van call office advise then Im going to drive to dealership pick up wrench and come back and finish job gearcase case was seize but was able to take it out and change it,opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near North Royalton, OH 44133
David R
Job Details:
10/17/2022
"Cc top shelf in FF bracket is not on all the way, arrived like that. Took off shelf, pressed bracket back on. Customer to monitor, let know to not place anything heavy in that drawer or could break brackets. Op Test Ok ***If needed in future bracket let numbers WPW10468555, WPW10468556"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/17/2022
Cc unit was not cooling properly he manually defrosted and unit is cooling properly Unit seems to going into defrost during test mode Recommend harness and control board ; ordrng 1 W11546681 (Harness) and 1 W11546690 (Control)
We serviced a
KITCHENAID WALL OVEN ELE
Model KEBC177KSS03
Near Novelty, OH 44072
Joe O
Job Details:
10/17/2022
"Cc: handle loose, not maintaining tempsCustomer stated unit will preheat then shut off until it cools down completely. Ohmed out temp probe(1086). Ran test bake. Found blower is functioning. Unit preheating. Shut unit off found temp probe reading proper temps. Needs control.Control shows discontinued.; ordrng 1 8302149 (Control(discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, OH 44255
Brian M
Job Details:
10/14/2022
Explained issue to whirlpool. Stated unit is operating as design and no further calls for this issue should be taken
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2427DS01
Near Chardon, OH 44024
Brian M
Job Details:
10/14/2022
Cc error F2e1 Unit will not allow touch just keeps flashing f2e1 Needs display ; ordrng 1 W11236895 (console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Elyria, OH 44035
Gabriel P
Job Details:
10/14/2022
Customer had power outages it may interact with control and pump diverter not working order part needed two job count pls ; ordrng 1 WPW10671941 (Pump) and 1 W10751502 (Control)
We serviced a
GE REFRIGERATOR
Model CFE28TSHBSS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/14/2022
Cc unit not cooling Unit was unpluggedPlugged unit in Compressor and condenser fan running can hear refrigerant running . Ff evap has normal frost after 10 min But front ui panel is intermittently functioning Advised on door board and ui ; ordrng 1 WR55X29506 (Board) and 1 WR55X34170 (Display) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Painesville, OH 44077
Dan H
Job Details:
10/14/2022
"Customer complaint that unit is not running, started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Chesterland, OH 44026
Joe O
Job Details:
10/14/2022
"Installed element. Tested. Op test okCust has a plastic waterline attached to dishwasher (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper or stainless waterline to?prevent flooding."
We serviced a
KENMORE DRYER
Model 110.685227
Near North Ridgeville, OH 44039
Marie V
Job Details:
10/14/2022
Cc that the unit does not stops at 10 min. Explain cust that unit shuts off when is at the blank space in timer where is shows off. Then cust showed that you can open the door and it will still running. Confirmed. Found door latch broken. Repl from t/s. Brought timer for return. ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Garfield Heights, OH 44125
Manny
Job Details:
10/14/2022
"Cc unit not heating properly, verified and found igniter burned out, replaced using TS#12400035, ran bake test to 350 opt test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details:
10/14/2022
"Unit wont let me into diagnostics, unplugged unit and plugged back in, sensing light comes on and unit drain for 2 seconds then stop and nothing, tried again to get into diagnostics but no luck checked voltage and good ran tech sheet test and per test control need to be replaced, ordering control; ordrng 1 W10685236 (cntrl-elec)"
We serviced a
JENN-AIR RANGE
Model JGRP430WP01
Near Highland Heights, OH 44143
Jason N
Job Details:
10/14/2022
"Cc unit oven temperature does not match displayCust stated that the oven will reach preheat temperature but then may drop and oven will cool down. Ran diagnostics, no fault codes stored. Ran bake test to 350 degrees, unit preheated and cut flame off. Verified oven temperature at 352 degrees. Let unit cycle, unit did not recycle, sparking and igniting but didnt hold flame. Advised to replace ignition system(ignitor, spark board). ; ordrng 1 WPW10331686 (Spark module) and 1 W11448312 (Ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/14/2022
Cc of scratching on panel Removed plastic cover fill No scratches OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elyria, OH 44035
David R
Job Details:
10/14/2022
"Customer said FZ door did not come. I said the wife said both doors came but they only received the FF door. FZ door was replaced last time anyway. So this time, defrost all ice, put silicone on liner. Replaced FF door. Customer ok with trying FF door. Told customer to monitor. Set to recommend settings. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, OH 44145
Angel
Job Details:
10/14/2022
Cc that ff section is not cooling but freezer is fine. Verified and fan was not running in the freezer noticed around the fan it had ice buildup steamed out all ice and noticed fan was not running still checked voltage and it had 120vac but would not run. Unit will need fan replaced also ordering control even though its showing voltage the neutral on control could be bad. ; ordrng 1 WPW10464673 (Fan) and 1 W11035836 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Westlake, OH 44145
Angel
Job Details:
10/14/2022
Cc that unit is leaking. Verified and i could hear water spraying removed unit from spot and noticed inlet valve was cracked causing the leak unit will need valve and compressor access cover replaced ordering parts. Turned off water for customer until repaired.; ordrng 1 W10865826 (Valve) and 1 WPW10577369 (Cover)
We serviced a
GE WASHER
Model GFWN1100L3WW
Near Chesterland, OH 44026
Joe O
Job Details:
10/14/2022
"Cc: not spinning at end of cycleFound unit has extremely slow drain. Attempted to see if shop vac would clear drain, no good. Found rock chunks in drain. Needs drain hose and drain pump.Customer also has drain ran directly to floor drain. Advised customer can cause a syphon action and pull drain water and debris into unit. Customer does not want to repair at this time ; ordrng 1 WH23X10028 (washing machine pump) and 1 WH41X10127 (inside_drain_hose) and 1 WH41X10126 (outside_drain_hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW0
Near Olmsted Township, OH 44138
Marie V
Job Details:
10/14/2022
"Cc that the unit is leaking from dispenser drawer. Confirmed. Removed front panel and inspected all hoses. Everything is in place. Unit will need dispenser assembly. Cust will call back if they want to continue. ; ordrng 1 W11321065 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, OH 44077
Dan H
Job Details:
10/14/2022
"Installed new control, op test no good , wires through door are good, unit needs new user interface, customer does not want repair; ordrng 1 5304523070 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Strongsville, OH 44149
David R
Job Details:
10/14/2022
No need to call safety. Shorted infinite switch. Replaced switch and right front burner. Tested. Good. Customer said everything is good and working. Op Test Ok.
We serviced a
JENN-AIR RANGE
Model JDS8860BDP17
Near Cleveland, OH 44124
Jason N
Job Details:
10/14/2022
Cc only certain buttons/numbers work in the keypad and LF burner will not light on its ownFound several numbers on the keypad do not respond. Unit will need keypad replaced. Part (7721P592-60) is discontinued. Found LF ignitor is cracked and sparking/shorting to bottom of burner head. Not ordering ignitor due to the fact the keypad is NLA.; O-emld tckt
