Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Arthur V.

Arthur V.

DRYER MAYTAG MEDX655DW1 Found unit needs motor and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near E Walnut St, Jefferson, OH 44047
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW1 "Cc unit not powering on Checked power in to control, good at 122v. Control statues led blinking, checked 5v to UI, good 5.1v. Unit needs UI console. Customer contacting WP to see if they can cover something, keeping Wednesday 7-30 appt for now in case they cant do anything. Customer will contact office if she needs to order parts."

Near Hermitage Rd, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced parts listed, cleared ice build up, op test good"

Near Fry Rd, Brook Park, OH 44142
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Not sure where the water valve is that was ordered but it was not needed I got to the apartment I got water from the unit. I also turned on the humidity control

Near Walker Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that fresh food section light is not working, confirmed, found switch sticking, freed switch , lights working, op test good"

Near Groveland Club Dr, Cleveland, OH 44110
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KBFN406ESS01 "Installed new door hinge, op test good"

Near Argyle Rd, Rocky River, OH 44116
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8959SBS Cc: leakingFound float switch not releasing when fullNeeds float switch; ordrng 1 WPW10195039 (float switch)

Near Butternut Ln, Pepper Pike, OH 44124
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 "Cc unit will not spin Found unit to have a stripped out tub hub Replaced using truck stock ran test cycle OP TEST No good basket still spinning freely Removed and inspected found gearcase and tub splines also damaged Needs gearcase tub and tub hub ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W11035751 (gearcase), used 1 W10528947 (HUB) from stock"

Near Roc Marie Ave, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "Cc unit leaking waterCustomer stated water pooling at corner of unit sometimes. Found freezer drain clogged, ice covering freezer bottom. Checked drain tube, using duck bill style, replaced using p-trap tube from truck stock. Cleared drain and ice from freezer. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near White Oak Rd, Kirtland, OH 44094
Brian M.

Brian M.

DRYER WHIRLPOOL LGR8648PW0 Cc of no heat Found coil valves to open during start up but would not during cycling Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock

Near Windham St, Garrettsville, OH 44231
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 STACKED UNIT. Ran diagnostics getting a f5e2 error (door lock error). Cleared codes and ran a service verification cycle. Unit completed service cycle locking and unlocking several times. Ran a normal cycle unit was working as designed. Unit locking and unlocking several times after diagnostics testing. At this time unit op test good

Near US-6, Rome, OH 44085
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE204DWH0 "Sump assembly is seized up. It’s not pushing water through the system needs a new sump assembly estimate only customer will call Whirlpool; ordrng 1 WPW10455260 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nitra Ave, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2569VEM "Installed filter head. Tested Water dispense, ice maker filled with water. op test good.; used 1 WR02X11330 (5/16 UNION) from stock"

Near Newberry Ave, Cleveland, OH 44121
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 The door switches broken needs new doors switch ; ordrng 1 WPW10237959 (SWITCH )

Near Warrensville Center Rd, Maple Heights, OH 44137
Brian M.

Brian M.

DRYER MAYTAG MEDX6STBW1 Cc of no heat Found thermal cutoff open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF) from stock

Near Gerland Cir, Rootstown, OH 44272
Jason N.

Jason N.

FREEZER WHIRLPOOL WRT518SZFM00 "Cc freezer door opens up when closing refrigerator door.Tried to duplicate complaint multiple times. Freezer door barely moves, but stays closed and sealed. Used steamer to steam freezer door gasket pliable, stretched and reformed. Op test good."

Near Elbon Rd, Cleveland Heights, OH 44121
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWC565FW1 Cc washer is not spinning out close.ran diagnostic found f7e7 motor fault.ran auto unit did not pass.did not agitate or spin.did test 3a unit needs gearcase; ordrng 1 W11035751 (gearcase)

Near Glenwood Cir, Broadview Heights, OH 44147
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2290REP00 Cc: ice cubes on freezer floor/ shelf not sitting straightFound ice bin full and ice cube fell outFound shelf in ff section not seated properlyOp test ok

Near Cedar Rd, Beachwood, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WFW87HEDW1 Installed door glass. Ran wash cycle test. Op test good. Advised customer to run a clean wash cycle to flush any small particles of glass out before using.

Near Berkeley Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

COOK TOP WHIRLPOOL ACC6356KFB00 "Cc: burners getting too hot, melting support bracketsFound burner separated from support, dis coloration from heat on metal drip tray, started burner on high unit heated, found unit to be working as designedNeeds left rear burner assembly.Customer to install; ordrng 1 W10828624 (elmnt-surf)"

Near Fulham Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

KITCHEN AMANA AGR5330BAW3 Installed new part unit op tested good

Near Granada Blvd, Warrensville Heights, OH 44128
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed filter, unit stil not functioning, found only part of control display showingNeeds control and uiOffice to reschedule, control showing out of stock; ordrng 1 W11129648 (cntrl-elec) and 1 W11244085 (cntrl-elec)"

Near Beaconfield Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed control Ran manual test can not run proper auto test but everything seems to be in good shape

Near Nicholas Way, Kent, OH 44240
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHB0 "Cc: not getting waterStarted a normal cycle, unit filled, washes and drainsUnit working as designedOp test okCustomer stated the construction workers damaged the water lines to the road for a period of time"

Near Shirley Dr, South Euclid, OH 44121
Joe O.

Joe O.

DISHWASHER GE DDT575SSF4SS "Cc: not dryingFound heater had 17 ohms, found heater not receiving power from controlFound thermistor has 12k ohmsNeeds control boardCustomer does not want to repair today"

Near Longton Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Customers using too much soap and properly loading the machine. Installed new part unit op tested good

Near Maple Leaf Dr, Garfield Heights, OH 44125
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Cc: agitator eating clothesFound agitator warped and blanket stuck under agitatorRemoved blanketRan auto test and calibrationNeeds agitator; ordrng 1 W11161960 (agitator)

Near Franklin Blvd, Highland Heights, OH 44143
Jason N.

Jason N.

DRYER WHIRLPOOL GEQ9800LW1 "Cc unit not starting/turning Confirmed no start condition, checked power in, good on all legs. Checked thermals, all checked good, found belt broke inside, belt switch not being made. Unit needs belt. Replaced belt , pulley, using dryer repair kit. Cleared lint from inside of unit. Ran dryer test, good heat and tumble. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near S Green Rd, University Heights, OH 44122
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and splutch kit Ran auto test and calibration OP TEST OK

Near Morris Rd, Kent, OH 44240
Jason N.

Jason N.

DRYER WHIRLPOOL MED6600TQ0 "Cc unit makes noises while runningConfirmed noise when running, replaced all rollers and idler pulley using truck stock. Cleared liner buildup in blower wheel and vent housing. Ran dryer test cycle, no abnormal noises present. Good heat and airflow. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Cummings Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER FRIGIDAIRE LEQ1442ES0 Cc unit does not always work Found control not always allowing selections and when it does start it cuts off and beeps 6 times indicting a stuck button Needs control board Customer does not want to repair

Near Woodard Ave, Kent, OH 44240
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GPS0 "CC that the unit is leaking. Found the float switch is bent under. When turn the water on the water was pouring threw with the control not on. Will need a new control, float switch assembly and a fill valve. Office to order parts; ordrng 1 W11120155 (control-elect) and 1 W11175771 (valve-inlt) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut) and 1 WPW10195039 (float switch)"

Near Wyndgate Ct, Westlake, OH 44145
Brian M.

Brian M.

DRYER GE GTUP270EM1WW "Cc unit will not spin or start Found timer switch not functioning properly also found fuse blown Needs timer and fuse Customer also asked to price out a new drum with it . Customer will call, if wants repaired EST only"

Near Vail Dr, Twinsburg, OH 44087
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW72HEDW0 "Found bellows needs replaced. ; ordrng 1 W11106747 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodbridge Ln, Chardon, OH 44024
Jeff M.

Jeff M.

DRYER MAYTAG MEDC465HW0 Upon my arrival I wasn’t able to find any water in the machine I did find the end of the venting was Plugged. I shortened the venting to a better airflow unit tested good

Near High Rd, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL6 Cc light on and won’t start Found unit to have a malfunctioning ui Disconnected Ui and reconnected was able to get unit to drain Then ui wouldn’t allow selections reseated connection again and ui worked again Needs Ui replaced EST only

Near Devon Pond, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Temperature is 30 degrees fresh food section and negative 4 on freezer ordering ordering temperature control is too cold customer said Best Buy is going to replace unit so we might dont have to come back he will call our office ; ordrng 1 241537103 (control-temperatur)

Near Smith Rd, Wellington, OH 44090
Corina B.

Corina B.

DRYER MAYTAG MEDB835DC4 CC that the unit is not heating. Checked the terminal block L1-n 120volts. L2-n 0 volts L1-l2 0 volts. Will need an electrician. Optest ok.

Near Wingedfoot Dr, Westlake, OH 44145
Dan H.

Dan H.

RANGE JENN-AIR JES1750FS1 "Customer complaint of f1e1 error , confirmed , unit needs new control, control received is not correct part for unit, reordering control; ordrng 1 W11295990 (CNTRL )"

Near Thoreau Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint water is dispensing slowly since filter was replaced not it doesn’t work at all, confirmed, found filter not all the way pushed into housing, pushed in filter and water pressure is good from dispenser"

Near Deer Run Dr, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ABB1922FEB2 Rails are bad they were not closing shot leaving door open on right side causing warm air going in to freezer from house I push it in a now is close all the way ordering rails and gasket ; ordrng 1 12002497 (gear (left)) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10284680 (bracket) and 1 WPW10284681 (bracket) and 1 WPW10436247 (gasket-fip)

Near Robson Rd, Grafton, OH 44044
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH76719CS51 Replaced the harness. Optest ok

Near Queen Anns Way, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Customer complaint that unit was not making ice, ice bin is full, explained to customer how ice maker bail arm works, customer says she did find it in the off position, customer turned ice maker on , ice maker made ice, unit is operating as designed"

Near State Rd, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DSS5 Sump pump is seized receiving power needs a new sump pump; ordrng 1 W11085683 (SUMP)

Near Raynham Dr, Bedford, OH 44146
Dan H.

Dan H.

DRYER WHIRLPOOL MGDB880BW0 "Customer complaint that unit is not heating, confirmed, unit needs new new thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP3391912 (thrmst-fix 51.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hollis Ct, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 When arrive freezer was frozen with ice try to force defrost nothing it will not go into defrost plug in watt meter and when force into defrost it show 2.1 watt so it might be telling me heating element may be shorted or loose connection started steaming back panel wants took out the back found connector from heating element not plug in it was a loose connection issue also control order was the wrong one and the model was incorrect correct issue opt test ok replace the air tower and fan took with me the control and harness

Near Pitts Rd, Wellington, OH 44090
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Replaced door that had been previously ordered for this unit. (See pvr). Unit op test good. Reformed seal using heat Door was warped and seal was deformed on original fresh food door. Door was not switched out when customer stated it was. Another employee is taking care of this area now and had the door in his office. Op test good

Near Mentor Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

LAUNDRY CENTER MAYTAG MVWX655DW1 Customer complain is that lid not closing on right side replace new lid and still not closing right calling techline ask me to replace the top and both hinges also was ordering the left hinges for lid customer call Costco and they told customer to cancel repair that they will replace unit for him

Near Limerick Lane, Grafton, OH 44044
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cust showed cust showed pop, sent pic. CC that the unit is not cooling. Ff 61 fz 33*. No frost pattern on the fz evap. Ran step 4-1. A lot of ice by the compressor, took pic. Called BJ and RA both said to replace the thermistor and the ff evap fan , cover. Checked the frost pattern on the fz evap 4-5, frost pattern good. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10333887 (cover-unit) and 1 WPW10387382 (cover-evap)"

Near Woodhawk Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace parts opt test ok no error codes found

Near Clark St, Elyria, OH 44035
Dan H.

Dan H.

RANGE WHIRLPOOL WGG745S0FS02 "Customer complaint that neither upper or lower oven are working, started bake for 350 degrees in both ovens, both bake burners, lit, both ovens heated up to temperature, unit is operating as designed"

Near Wildflower Way, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR GE GFE29HMEGES "Found unit needs moisture kit with fan motor and tower. ; ordrng 1 WR49X26666 (refrigerator fresh f), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winterhaven Dr, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that there is food freezing in the bottom shelf. Cust showed the lettuce and carrots, pop and other food frozen. Checked the thermistor, good. Will need a control and thermistor. Office to order parts ; ordrng 1 W11362145 (CONTROL ) and 1 WPW10384183 (thermistor)"

Near North Point Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door was not closing right replace a thicker washer parts number 67582 put door back on all good opt test ok

Near Fox Hill Ln, Elyria, OH 44035
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the valve and hose. Started a cycle. Optest ok.

Near Fleming Ave, Lorain, OH 44055
Corina B.

Corina B.

DRYER SAMSUNG DV48H7400EWA2 "CC that there is no power to the unit. Checked the terminal block, good. Checked the fuses, found a thermal fuse open. Jumped the fuse out, no power. Checked the control sending power to the control. Will need a new control, ui and fuse."

Near Shoreman Dr, Avon, OH 44011
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer has plastic style vent with five 90 degree bends and is halfway restricted through the wall and also at back of unit see pics, started auto dry low heat, drum temped 100 back vent temp was about 93, changed to timed dry high heat temp was 106 out of vent and 111 on drum after about 5 min, unit is operating as designed, customer needs to install a better vent run, advised the plastic style vent installed is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near S Boone Rd, Columbia Station, OH 44028
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found p trap not connected to drain causing leak. Reattached. Op test good.

Near Aspen Ct, Mentor, OH 44060
Arthur V.

Arthur V.

DBL WALL OVEN WHIRLPOOL RBD305PDS14 Found unit needs control. Part number 8301917. Transfer over to wpw 10438751. These parts are discontinued and no longer available. Called parts to verify BJ no longer available Unit unrepairable

Near Alyssa Ct, Painesville, OH 44077
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc refrigerator is not cooling.confirmed.frz section is 66 ff section is 62.ran diagnostic from passed test 1 2 3.thermistor are good evaporator fan is running.condenser fan is not running.ran test 4 compressor is runnng.only get a partial frost pattern on frz evaporator unit need ff evaporator compressor and condenser fan motor.Parts and labor cover under extended warranty.; ordrng 1 W10832994 and 1 W11116006 (evaporator) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan)

Near Freedom Square Dr, Independence, OH 44131
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4815EW1 "Cc unit making noise and not drying wellFound small tick sound while running, removed front panel, found button stuck in felt. Removed and retested, no more abnormal sound. Checked airflow from back on unit, good airflow, could not check vent outlet, customer has a basin with a heavy metal grate over it. Looked into vent tube, lint buildup present. Advised customer that her vents need cleaned. Checked ignitor for proper cycling, ignitor cycles on and off good."

Near Ludlow Rd, Cleveland, OH 44120
Corey L.

Corey L.

WASHER MAYTAG MVWB765FC3 "Customer complaint silk sheet got caught under agitator, confirmed, removed agitator, bottom of wash plate is bowed, replaced with sent agitator, ran diagnostics found f7e0 power failure, customer stated they had a power outage not long ago, calibrated, op test good"

Near Woodfield Trail, Strongsville, OH 44149
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint dryer is not stopping on its own door must be opened to stop cycle, power to unit is good, confirmed timer not moving, power not getting to timer, found wh/blue wire to timer pinched and shorted to cabinet, repairs wire, op test good"

Near Howe Rd, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2670XEW6 Cc no ice Found icemaker rotating but not calling for water Replaced using truck stock Ran test harvest OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near E High St, Middlefield, OH 44062
Joe O.

Joe O.

WASHER MAYTAG MHWE450WW01 Cc: f21Found error code f21Found drain pump running and has good flowNeeds drain pumpCustomer does not want to repair at this time

Near S River Rd W, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Installed control board and valve. Ran UI diagnostics, all functions passed. Op test good."

Near Antler Point, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR GE PFE28RSHESS "Replaced fan, op test good, advised customer to allow 24hrs for temps to settle"

Near Fawn Ln, Brecksville, OH 44141
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW0 "Installed drain pump, op test good"

Near E Schaaf Rd, Brooklyn Heights, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of water leaking from bottom left side, confirmed, found break in water line, installed guest fitting, op test good ; used 1 WR02X11330 (5/16 UNION) from stock"

Near Tarbell Ave, Bedford, OH 44146
Arthur V.

Arthur V.

RANGE KITCHENAID KSDG950ESS1 Found fan for downdraft vibrating badly. Found unit blower motor attached to floor causing bad vibration. Sitting on floor not attached unit working as designed. Op test good

Near Greenridge Dr, Geneva, OH 44041
Jason N.

Jason N.

WASHER MAYTAG MVWB725BW0 "Installed tub and suspension parts. Ran auto test, all functions passed. Ran manual spin test. Op test good."

Near Georgia St, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBBL03 CC that the unit was not making ice and the unit is not cooling. Ice bin is full. Checked the temps ff 38* fz 5*. Ran diag passed. Optest ok.

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc light in freezer isn’t coming on.ran diagnostic all the fans work compressor is turning on air damper is working.unit is operating as designed.checked the light to make sure it was screwed ing.advised customer that keeping the freezer door close will prevent frost build up which can affect the switch.

Near E 220th St, Euclid, OH 44123
Corey L.

Corey L.

RANGE WHIRLPOOL JJW8630AAB "Installed control, op test good"

Near Gate House Ln, Rocky River, OH 44116
Brian M.

Brian M.

DRYER SAMSUNG DVE50M7450WA3 "Cc of no heat Found heater to be open Needs heater assembly ; ordrng 1 DC97-14486A (HEATER 15796), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Church St, Chagrin Falls, OH 44022
Brian M.

Brian M.

WASHER WHIRLPOOL WTW6600SB2 Cc of noise and unit not spinning properly Found bearing to be extremely loud and hanging up when hand spunRemoved rotor to inspect found water inside rotor and bearing underneath is rusty rotor is pitted on 5 pads Needs bearing kit and rotor Customer will call back if she wants fixed

Near Brayton Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 "Customer complaint light doesn’t work all the time and there is a scratch on the door and liner, informed customer the scratches are cosmetic and are not covered under your warranty, found switch not engaging all the time, removed and cleaned contacts on switch, reinstalled, op test good, if problem returns please order WP1118894 switch"

Near Brendan Ln, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit not always dispensing water Found water paddle to stop sometimes when calling for water Removed Ice maker paddle and plugged into water side No issues found when using ice paddle Needs water paddle ; ordrng 1 WPW10353848 (pad121.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Independence Court, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HPS0 Cc unit leaked Found installation done poorly whole unit was not leveled and door was sticking on left side causing door to be stuck open more than normal Reinstalled dishwasher and leveled unit properly Ran multiple test cycles At this time I could not see any leaks OP TEST OK

Near Eagles Pointe, Chagrin Falls, OH 44023
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Cc icemaker is not working.ice maker cycled did not call for water.chrcked water valve with compressor tester.valve turned on.unit need new ice maker request senior tech to come on return for training.Installed new icemaker it worked then stoped working...; used 1 W10882923 from stock

Near Marko Ln, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.765195 "Customer complaint unit not cooling at all and it’s been left on, confirmed both sections room temp, compressor not running, fans are running, could hear start dev click and compressor just buzzing, bench tested compressor, compressor locked up, quoted to repair, customer does not want repair at this time, left quote, parts needed WPW10143759 ; W10309989; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inverness Cir, Westlake, OH 44145
Corey L.

Corey L.

DRYER MAYTAG MEDB750YW0 "Customer complaint dryer vent light comes on while drying, unit was pulled out and vent off, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent clear to wall, advised customer to have venting clean as well, reinstalled vent to dryer, did not push unit back to original position as it would pinch vent restricting airflow, ran dryer for 5 minutes with no check vent light"

Near Piedmont Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7500GC2 Found error code f8e1 long fill ran manual cold and hot test no water going to basket replace valve opt test ok

Near Tressa Ave, Lorain, OH 44052
Corey L.

Corey L.

REFRIGERATOR ELECTROLUX EI23BC56IB8 "Installed tape liner with kit, gasket kit has been installed recently by total appliance, defrosted ice and inspected seals, adjusted ice box further against wall drain no longer obstructed, seems to seat closer to wall now, did find back wall looks uneven and bowed, advised customer to monitor, if problem returns we will call Electrolux as at that point will be unrepairable"

Near Huntington Park Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW1 The drain hose was to far into the drain pipe. Unit p tested good

Near Luoem Trail, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER GE GTD45EASJ0WS "Found dryer belt broken ordering ; ordrng 1 WE1X921 (motor strp 35.89), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cherry Ln, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8300SW05 Cc: leakingFound unit leaking from bellow at the bottom of the doorBellow is warpedNeeds bellow

Near Stonelake Dr, Beachwood, OH 44122
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL ED22PWXBW00 Unit not defrosting. Found defrost tstat open. Replaced with truck stock and defrosted unit. Op test good ; used 1 10442411 (

Near Walnut St, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "I put the unit in diagnostics the icemaker has an E5 code internal thermostat mold for the icemaker failed needs a new icemaker customer is calling Whirlpool to see if they will cover parts or parts and labor; ordrng 1 W11294907 (ICEMAKER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forestgrove Rd, Willowick, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 Found drain frozen over. Cleared using steam. Also pulled her water filter out (it was stuck) and installed new filter. Reattached door on filter assy. Op test good

Near River Rd, Madison, OH 44057
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS0 Installed new part unit op tested good

Near Gates Mills Blvd, Cleveland, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found fresh food evap frozen over. Needs harness and cover. Extra time. Will need to be completely defrosted when we return ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)

Near Painesville Ravenna Rd, Painesville, OH 44077
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DWH02 Glass in the drain pump I remove the glass unit tested good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Nelmar Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGUB2642LF7 "Freezer evaporator fan is not rotating it’s not pushing the cold air to properly cool the unit needs a new fan motor; ordrng 1 241509402 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Seaport Cir, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GD5SHAXKT00 "Customer complaint I’m not working, confirmed no ic, found I’m failed; ordrng 1 W10190935 (ice maker asy 113.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stormes Dr, Parma, OH 44130
Corina B.

Corina B.

WASHER GE GFWS2600F0WW "CC that the unit does not spin, clothes are wet and the control adds time. Drum is hard to manual spin. Checked the reps sensor. Will need a control and rps sensor. Control is nla."

Near Edgecliff Dr, Euclid, OH 44119
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL DE7500 "Found rollers melted,belt torn,and pulley busted,also motor over heating and and making load buzzing sound when start also blower wheel broken giving estimate on all parts customer will not fix"

Near Ventanas Cir, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW9500TC01 Replaced user interface. Op test goodv; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Windsong Tr, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not spinning or starting, ran diagnostics found f9e1(long drain), unit is not draining , drain pump is recieving 120vac , installed new drain pump , op test good; used 1 W10876600 (PUMP-WATER 135.27) from stock"

Near Wendover Dr, Beachwood, OH 44122
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4815EW2 "Cc unit not startingTested power in to unit, good at 122v. Checked all thermals and connections, all test good. Tested power at timer, missing neutral at timer. Checked door switch, connector disconnected. Reconnected and retested, unit test good, good heat. Op test good."

Near Erie Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc: intermittent ice makingFound ice bin has ice, cycled ice maker unit is working as designedOp test ok"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DRYER WHIRLPOOL WGD8500DC4 "Customer complaint that nothing is working, confirmed, found 120vac to control, unit needs new control; ordrng 1 W11158453 (CNTRL)"

Near Tinkers Creek Rd, Valley View, OH 44125
Brian M.

Brian M.

REFRIGERATOR AMANA BBI20TE Cc ff door does not close by itself and freezer has frost Found unit to be re leveled nd freezer gasket ripped Leveled unit to have ff door close by itself Needs freezer gasket Customer is leaving for vacation will call if wants to order Built estimate

Near Munn Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit making too much iceRan entitlement for purchase dateFound ice maker bail arm hanging off ice maker. Replaced and tested ice maker manual harvest, op test good."

Near Fenley Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

RANGE KITCHENAID KEBC247VSS02 Cc: not working f2e5Found error code f2e5(cancel key line drive open)Followed tech sheet found unit needs control boardNeeds control boardControl board shows no longer available

Near Shaker Blvd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Cc unit not coolingTemps in ff and freezer and room temperature, compressor is running.Checked evap for frost, no frost pattern. Installed bullet valve on suction line, system low side in a 20in vacuum. Added r134a to system, frost pattern started on evap. Ordering compressor and evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Glenwood Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "CC that the unit is not cooling, the ice maker is not working and there is a noise. Found the ff evap covered in frost and ice. Service pointer W11033419D ran step 128 version 5.00 will need a new control and evap cover."

Near W 213th St, Fairview Park, OH 44126
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS5 "Cc: not draining/ not cleaning dishesStarted test cycle, unit fills, will not washNeeds sump assemblyCustomer does not want to repair at this time"

Near Tanglewood Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

ICEMAKER KITCHENAID KUID308ESS1 "Installed pump and sensor assembly. Ran diagnostics test, unit now showing reservoir empty, but op test no good, no water entering. Checked voltage at inlet valve, good at 123v when activated. Water pressure in still good. Unit need water inlet valve.; ordrng 1 W10897719 (valve9170), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Delamere Dr, Cleveland Heights, OH 44106
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "Replace power cord,opt test ok"

Near Chester Rd, Avon, OH 44011
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW1 "Cc washer is not turning on.confirmed.control is receiving 120 volts.drain pump is humming.ui does not work.unit needs new control and drain pump.installed new control and drain pump.ran factory calibration.op test good taking core for return ; used 1 W10876600 (PUMP-WATER), and 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Ragall Pkwy, Middleburg Heights, OH 44130
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KBFN402EPA02 Cc Mullen fell off.installed mullen op test good

Near Canterbury Dr, Middleburg Heights, OH 44130
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDE20IXSS8 "Customer complaint dishwasher is leaking underneath, confirmed found diverter valve leaking, unit needs sump asm; ordrng 1 WPW10418332 (pump&motor)"

Near Lexington Cir, Broadview Heights, OH 44147
Nicholas F.

Nicholas F.

DISHWASHER KITCHENAID KDPE234GPS0 Cc dispenser door won’t close.installed new door and dispenser guard.op test good

Near Scarlett Way, Concord Township, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 CC that there is frost in the freezer. Found the gasket has a gap in the center of the door. Steamed the gasket out. Used Vaseline around the gaskets. Optest ok.

Near King James Pkwy, Westlake, OH 44145
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED7000DW Replaced broken belt. Op test good. Advised customer about fire hazard associated with foil vents ; used 1 341241 from stock

Near Meredith Ln, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR KENMORE 106.732363 "Customer complaint that fresh food section is not cooling, freezer section temperature at 16 degrees , fresh food section temperature at 59 degrees , no air flow through vents, found evaporator fan air channel frosted shut, cleared , op test good"

Near Alger Rd, Lakewood, OH 44107
Corina B.

Corina B.

WASHER MAYTAG MVWC360AW0 "CC that the unit will not spin or agitate. The basket is seized. Removed the basket from the tub, clear. Will need a new gearcase."

Near Lakeview Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 The part was not needed I took the kick panel off the dishwasher it felt like the power supply plug was not completely inserted in the sump motor

Near Merkel Lane, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDC10FXSS4 "The user interface is intermittently working needs replaced customer can install; ordrng 1 WPW10481130 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kimberly Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 The unit displays error only. In diagnostics I ran a quick cycle test the door locked it was supposed to only for for 10 seconds it filled for 25+ I stopped it drained it needs a new pressure sensor; ordrng 1 W11316246 (PRESSURE SENSOR )

Near Andrea Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR AMANA ASI2575GRS01 "Cust showed cust showed pop, sent pic. CC that there is rust spots on the doors. Will need a new fz and ff door. Office to order parts. ; ordrng 1 LW10898312 (dor-fip) and 1 LW11156545 (dor-fip)"

Near E 85th St, Cleveland, OH 44106
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS4 Installed drain pump and sump assemblyRan test cycleOp test ok

Near Ravenna Rd, Newbury Township, OH 44065
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Cc refrigerator is leaking from dispenser confirmed.installed new water valve op test good

Near Maple St, Mentor, OH 44060
Jason N.

Jason N.

DRYER AMANA NED4655EW1 Installed start switch and knob. Op test good.

Near E 114th St, Cleveland, OH 44105
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW1 "Cc unit leaking underneathRan auto test, small drops of water and oil under unit, looks to be coming through gearcase/tub seal. Unit needs gearcase.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)"

Near E 142nd St, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4950HW1 "Replace valve,opt test ok also explain customer that there was a little bit of water in the lines that got to the floor it will dry they are in construction and there is no floors put on unit is on concrete"

Near Greenwich Ave, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 Replaced the latch. Ran a calibration. Started a rinse and spin. Optest ok.

Near Brookside Blvd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS3 Took door apart for customer to clean it opt test ok

Near Lear Nagle Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit is still frosting up still frosting up Found unit able to go into forced defrost Heaters are working Needs defrost control ACU ; ordrng 1 W11196400 (cntrl-elec)

Near Pleasant Lakes Dr, Kent, OH 44240
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not working or spinningCustomer stated it just sits there sometimesRan diagnostics, found code f8e1 for long fill. Checked water valves and drain hose. Drain hose looks good, both hot and cold water valves not on all the way, fully opened valves. Ran auto test and calibration. All functions passed. Leveled unit. Asked customer about detergent and load amounts. She was using 1 c. Of liquid per load, advised her that is too much, 2tbl. Max or less depending on load amount."

Near E 127th St, Cleveland, OH 44105
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDL02IRBS2 "Cc unit top spray arm not working, not washing dishes.Ran wash test, no pressure on middle and top spray arms, not rotating. Removed filter and chopper blade cover, lots of debris inside(seeds, wire, plastic wrapper, toothpicks). Cleared out, reassembled and retested wash cycle. Spray arms rotating and spray pressure looks good. Op test good."

Near Claver Rd, University Heights, OH 44118
Arthur V.

Arthur V.

RANGE GE JGS760SEL2SS Performed a lp gas conversion. Op test good. All burners with correct flame.

Near Laskey Rd, Rome, OH 44085
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "CC that the unit is not cooling and the water is leaking. Fz 22* ff 50*. Found the freezer evap is frosted and iced over. Will need a new control, ui and fan for freezer. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve and the plastic water line to a copper or braided flex line. Customer called lowes and they are returning the refrigerator. Do not order parts."

Near Parklane Dr, Rocky River, OH 44116
Jason N.

Jason N.

WASHER WHIRLPOOL MAV7700AWW "Cc unit not spinningCustomer stated last time he tried to run spin, it’s popped a fuse. Checked unit brake and motor system. Removed belt, able to spin transmission freely, motor will not spin, motor seized up, unit needs drive motor. Overcharged on this job, forgot to change pricing for belt, subtracted amount on 2nd job pvr. ; ordrng 1 WP21001950 (motor-drve13421) and 1 WP22003483 (belt2631), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eastwood Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Installed drum, op test no good, drum hitting motor housing. Found motor mounted at incorrect angle. Loosened and repositioned. Ran dryer test cycle. Op test good."

Near E Overlook Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR AMANA ASD2275BRS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 21 degrees, set to coldest setting, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 WPW10583801 (thermostat)"

Near Fenwick Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Installed new defrost control, op test good"

Near W 159th St, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "CC that the lights are flashing when opening the door and the filter does not stay shut. Found the lights flicker. Replaced the light. Open and closed the dispenser door, tight closure. Optest ok."

Near W 120th St, Cleveland, OH 44111
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFE505W0HS0 Installed new control and panel.op test good

Near Lawn St, Geneva, OH 44041
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Installed new timer, op test good"

Near W 140th St, Cleveland, OH 44111
Brian M.

Brian M.

REFRIGERATOR AMANA BR18VW Installed fan kit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Adaline Dr, Stow, OH 44224
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GX5FHTXVB04 Gasket was not sealing on the bottom all the way so I flip the gasket put bottom on top top on bottom and steam gasket on top so it will seal better if it continues customer will need a gasket

Near Campagna St, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc: intermittent cooling in freezer, lower freezer stays cold upper thawingFound freezer temps at 13 degreesFound full frost pattern on evapFound unit will enter defrost in manual diagnostics, but evap fan not powering onFound evap fan would power on if the wiring harness was messed withNeeds evap fan and harness; ordrng 1 W11036566 (motor-evap) and 1 W11170613 (harns-wire)"

Near Burlington Glen Dr, Chardon, OH 44024
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG525S0HV1 Recieved door panel damaged. Need to reorder ; ordrng 1 W11247684 (glass-door)

Near Plum Creek Dr, Roaming Shores, OH 44084
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ABB1921BRM00 "Plug in my watt meter force into defrost and show 544 watt heating element turn on bj said thats telling me is a bad control replacing from truck stock,opt test ok ; used 1 W10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"

Near Hampton Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint that unit is not making ice , cycled ice maker , ice did not cycle, ice maker is recieving 120vac , unit needs new ice maker ; ordrng 1 WPW10300024 (icemaker)"

Near Bushnell Rd, University Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GW2 "Cc: off balance loads, lid won’t unlock after cycleFound error code f0e5(off balance load) and f0e3(overload)Ran auto test, unit failed at 18 variable speed spinRan drain and spin, unit not spinning properlyPulled washplate to a tempt to look at basket teeth could not remove spanned nutNeeds basket, gear case, tub, and spanner nut, filter and screwOffice to reschedule some parts show out of stock; ordrng 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11089264 (filter) and 1 WP8533928 (screw)"

Near Shadow Hill Trail, Chesterland, OH 44026
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Unpacked evaporator, found deep but not through nick on bottom coil, reordering evap; ordrng 1 WPW10455863 (evaporator)"

Near Jefferson Dr, Walton Hills, OH 44146
Corina B.

Corina B.

WASHER MAYTAG MVWC555DW0 "CC that the unit does not spin. Ran diag F7E1 – BASKET SPEED FAULT, F0E5 – OFF BALANCE LOAD DETECTED, found the hub is worn. Replaced the hub from t/s. Ran a calibration. Started a rinse and spin with towels. Optest ok. ; used 1 W10528947 (HUB 2616) from stock"

Near E 144th St, Cleveland, OH 44110
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Customer complaint that unit is not cooling, freezer section temperature at 43 degrees , fresh food section temperature at 66 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, found bi metal open, also found door closers worn, unit needs new bi metal and door closers; ordrng 1 W10688625 (HARNESS WITH BIMETAL) and 1 W10876198 (cam-door) and 1 W11311685 (CLOSER) and 1 WPW10248011 (cam-door) and 1 WPW10248015 (cam-door)"

Near Garden Rd, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8959SFZ4 Installed control panel ran test cycle OP TEST OK

Near Kent, OH
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 Found error code f8e1 no fill long fill ran manual test on cold and hot valve good pass ran normal cycle also found valve not turn on all the way so far on the normal cycle is filling and spinning will need a control; ordrng 1 W10625696 (cntrl-elec )

Near Naples Dr, Elyria, OH 44035
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8240YW0 "Customer complaint of Ed error code, ran diagnostics found f71(suds detection) error code, ran test cycle, found hub worn out, unable to remove wash plate, unit needs new hub and wash plate; ordrng 1 W10820039 (hub) and 1 WPW10380698 (washplate)"

Near Durham Ct, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HPS0 "CC that the unit is not working. Ran diag 4-3 wash motor not running. Checked the power to the control for the pump and motor, 0 volts. Will need a new control and pump and motor. Office orders parts. ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near W Shore Ct, Lakewood, OH 44107
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HPS0 The door was not level to the cabinet it was shut and cockeyed re-level the unit tested good

Near Low Ridge Ln, Mentor, OH 44060
Corey L.

Corey L.

RANGE WHIRLPOOL WOC75EC0HS01 "customer complaint while using it reset unit and she had to reset time and date, ran diagnostics found 7-5-19 f6e0 20:50:36 lost communications, cleared, cycled power to unit, found model for Ui set for WOC75EC0HB, changed to WOC75EC0HS, set time and date, op test good"

Near Hawthorne Trace, Independence, OH 44131
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW1 "Customer complaint washer is making a loud screeching noise, found several pennies between agitator and basket, basket moves freely, ran high spin, could not duplicate the noise, found gearoil all over stator and rotor, quoted to replace gearcase W10811956, customer does not want repair"

Near Riverview Dr, North Royalton, OH 44133
Corina B.

Corina B.

DRYER MAYTAG MGDB835DW3 Replaced the thermal cut off and thermostat. Optest ok.

Near Jamestown Pkwy, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint after returning from vaca all food was spoiling, a few days later it started cooling again but the lights stopped working, confirmed lights not on, temp in ff was 36, ff evap had good looking frost pattern, advised customer to use the vacation mode setting when leaving for a few days, cycled power to the unit leds turned back on, unit needs led control; ordrng 1 W10830288 (cntrl-elec)"

Near E Parkside Cir, Lorain, OH 44053
Corey L.

Corey L.

RANGE WHIRLPOOL WEEA25H0HN1 "Customer complaint oven is not working display just has an hour glass, confirmed, customer has said they tried cycling power, had customer turn off breaker for a few minutes while wire harness was inspected, wire harness checks pass, turn back on unit, display still never turns off of the hour glass loading beginning screen, no selections working, needs ui console, replaced with sent part, op test good, ui console model matches unit"

Near Turkey Meadow Ln, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL WTW6800WL1 CC that the unit is loud when spinning. Found the bearings is worn. Will need bearings. Cust does not want to repair

Near Long Pointe Dr, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint bottom ice maker not working, jumped im, ice maker harvested and returned to home position, water valve could be heard, no 1/4” water hookup, unit is operating as designed"

Near Pearl Rd, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4950HW1 Replaced the control. Brought core back for return. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok.

Near Bexley Cir, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit does not wash, found outlet has hot/neutral reversed, ran manual test cycle, unit does not spin or agitate, motor just hums, unit needs new motor and capacitor, installed motor and capacitor, op test good, advised customer that they need an electrician to correct power supply"

Near W 43rd St, Cleveland, OH 44109
Dan H.

Dan H.

DRYER MAYTAG MDE9700AYW "Installed new thermostat thermostat and thermal cut off, op test good"

Near Waterbury Ave, Maple Heights, OH 44137
Corina B.

Corina B.

FREEZER WHIRLPOOL WZF34X16DW04 CC that the unit is not cooling. Checked the compressor 11.34 amps. Compressor has a locked rotor. Will need a compressor. Office to order part; ordrng 1 W10507884 (compressor) and 2 WPW10143759 (dryer)s

Near Toledo Ave, Lorain, OH 44055
Dan H.

Dan H.

WALL OVEN KITCHENAID KEBS277SBL04 "Customer complaint that oven temperature is too low, had customer start oven at 350 degrees before tech arrived, upper oven temperature at 356 degrees, lower oven temperature at 357 degrees , unit is operating as designed"

Near Springhill Dr, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Customer complaint of ice build up, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Chippewa Rd, Brecksville, OH 44141
Dan H.

Dan H.

RANGE KITCHENAID KOCE507EBS "Installed new control, op test good"

Near Forest Ln, Brecksville, OH 44141
Corina B.

Corina B.

DRYER WHIRLPOOL WED9500TW3 CC that there is squealing when it’s running. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Persimmon Dr, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced the evap motor, fan, the socket gaskets. Steamed out the evap. Optest ok."

Near Bretton Ridge Dr, North Olmsted, OH 44070
Dan H.

Dan H.

DRYER WHIRLPOOL WED9200SQ1 "Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Meadow Gateway, Broadview Heights, OH 44147
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS30IXBL6 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

Near Sunset Dr, Cleveland, OH 44125
Nicholas F.

Nicholas F.

DRYER WHIRLPOOL WED4950HW0 Cc dryer is sparking from the back.confirmed.dryer needs new chord and terminal block.; schdld next appmnt for 7/26 FRI 8-12

Near E 54th St, Newburgh Heights, OH 44105
Dan H.

Dan H.

DRYER WHIRLPOOL WED4616FW0 "Installed new timer, op test good"

Near Woodward Blvd, Garfield Heights, OH 44125
Brian M.

Brian M.

MICROWAVE KITCHENAID KBMC140HSS05 Customer received same part #s that I previously installed Installed customer supplied torsion bars Same results Took original ordered torsion bars back with me

Near W Inverness Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not draining/spinning water out.Ran diagnostics, found codes f8e1 for long fill. Ran auto test and calibration. Ran manual drain test, drain pump test good. Ran manual spin test, spin test good. Left instructions for customer to use 2 tbl of detergent and watch load size. Also advised my have to use drain/spin option for certain loads."

Near Walnut Ridge Rd, Chesterland, OH 44026
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS30FXSS3 Cc: no powerFound unit receiving proper powerFound bimetal on control openNeeds bimetalReplaced bimetalRan test cycleOp test ok; used 1 W10402110XXX (XXX DO NOT RESTOCK XXX2518) from stock

Near Woodie Glen Dr, Chardon, OH 44024
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not agitatingNo damage to agitator. Ran diagnostics, found codes f8e1 for long fill, f7e5 for shifter fault.Ran auto test, all functions passed. Ran calibration. Ran manual spin, agitate tests, good shift between functions. All functions passed, started wash load, no hot water entering, hot valve shut off on wall. Wash cycle starting now. Op test good."

Near Alder Ave, East Cleveland, OH 44112
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG550S0HZ1 Found a intermittent issue with unit starting. Customer would hit start button but nothing would happen. No gas. No clicking of electrode. Replaced control and spark module. Unit op test good Took core for return

Near Loreto Landing Dr, Perry, OH 44081
Nicholas F.

Nicholas F.

REFRIGERATOR GE GTS16GSHJRSS "Cc evaporator fan is making loud noise.; ordrng 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Rd, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit gasket not sealing, ice buildup in freezer.Customer showed popFound large gap on top right corner of freezer door gasket. Steamed gasket pliable, stretched out and sealed up to unit. Op test good."

Near Traymore Rd, Shaker Heights, OH 44118
Jason N.

Jason N.

DISHWASHER KITCHENAID WDT730PAHZ0 Installed wash motor. Op test good.

Near Elsmere Rd, Shaker Heights, OH 44120
Nicholas F.

Nicholas F.

RANGE GE JGBS22BEA6WH "Cc oven is not working and right front burner is not working.burner needs to be cleaned.oven need ignitor customer is not getting repair; ordrng 1 WB13K21 (ignitor,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Memphis Villas Blvd, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed freezer door handle. Op test good.

Near Whitesburg Park Trail, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WALL OVEN KITCHENAID KODE500ESS02 Installed new part unit op tested good

Near Megan Ct, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS00 Called techline talked to Scott. No voltage to ui deli bd. Check at harness no power at harness. Needs deli drawer harness. ; schdld next appmnt for 7/26 FRI !

Near Vista Lago Cir, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER GE GTWN2800D1WW Found unit needed all three pieces. Unit timer center post just turns. Unit also needs timer. ; ordrng 1 WH12X10527 (washing machine time)

Near New St, Fairport Harbor, OH 44077
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW5000DW2 Installed wash plate screw ran factory calibration cycle no leaks op test good

Near Ackley Rd, Cleveland, OH 44130
Jeff M.

Jeff M.

RANGE WHIRLPOOL JES9860BAS I took a pan filled with water put it on the back burner and the front burner on the right side both burners brought the water to a boil infinite switches cycled fine the far right knob is cracked customer can install; ordrng 1 WP74011493 (KNOB)

Near Lakeshore Blvd, Eastlake, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced parts listed. Advised customer to leave space between shelf and back wall open. (See pics) to prevent blocking path for air to circulate.

Near Middle Ridge Rd, Perry, OH 44081
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced door latch. Tried several times to start unit. Unit started each time Op test good

Near Royalview Dr, Willowick, OH 44095
Corina B.

Corina B.

DRYER MAYTAG MGDC300XW "CC that the unit is nwill t drying. Checked the fuses, good. Checked the gas coils, in range. Checked the flame switch, good. Checked the igniter.034 amps. Checked the voltage 120 volts. Will need a new igniter. Replaced the igniter. Optest ng. Replaced the coils. Optest ng. Called BJ and had me check for gas, good. Will need a new burner. ; ordrng 1 W10823508 (burner-gas), used 1 279311 (IGNITOR 4242), and 1 279834 (COIL) from stock"

Near Skylark Dr, Parma, OH 44130
Jason N.

Jason N.

RANGE WHIRLPOOL WEG745H0FS0 "Cc unit oven not ignitingSupplied pop shows purchase nov. 2017Ran bake and broil test. Broil test good, no bake, only sparking. Checked electrode, found spark wire off, laying on floor behind. Reattached spark wire. Retested bake, good ignition. Op test good."

Near Lost Trail, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW1 Control board is receiving power but the green light is not on outlets is wired correctly providing 120 V AC needs a new main control board; ordrng 1 W11162438 (CONTROL )

Near Griswold Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER KENMORE 11025132410 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Fairway Blvd, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR GE CFCP1NIZCSS "Cc complaint about water hammering at filter and that they lost cooling Found temps in freezer at -2 and fridge was at 40 set point was 44 Unit it operating normal at this time called Ge about filter housing hammering they advised to replace filter housing Customer wants to order new filter housing ; ordrng 1 WR17X11894 (filter asm/tube), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hyde Park, Beachwood, OH 44122
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed detergent dispenser. Op test good.

Near Deer Court, Chagrin Falls, OH 44022
Joe O.

Joe O.

RANGE JENN-AIR JJW3830DS02 Cc: power failureFound error code f6e0 (ui lost contact)Looked up tech sheetNeeds control boards and ui; ordrng 2 W10821712 (cntrl-elec)s and 1 W11232121 (panl-cntrl)

Near Rachel Ln, Richmond Heights, OH 44143

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