We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Munson Township, OH 44026
Robert A.
Job Details: 08/17/2018
Installed sump and owi sensor, ran diagnostic cycle, op test okPlaced mat under unit see pic; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS
Near Painesville, OH 44077
Jeff M
Job Details: 08/17/2018
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
Installed new cooktop and console, op test good , one knob is also broken, ordering knob, customer will install;
We serviced a
JENN-AIR RANGE
Model JES9800CAB01
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
to repair the downdraft fan involves removing the oven. the way that it is installed the customer does not want the oven moved. He was hoping it would be able to be repaired where it sits unfortunately it has to move customer is fine with just having a low setting on the downdraft. ; u
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
The unit isn’t making ice I took the bin out there is no ice in the bin the ICEMAKER needs to be replaced ; ordrng 1 WPW10300024 (ICEMAKER ), schdld next appmnt for 8/21 TUE 12-5,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
lock has failed estimate only customer will call Whirlpool; ordrng 1 W10810403 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Willoughby, OH 44095
Jeff M
Job Details: 08/17/2018
The seal is not tight against the door or the cabinet along the bottom of the fridge needs new door with seal also there is a service pointer discussing frost buildup and the kit needs to be ordered; ordrng 1 LW10599407 (dor-fip)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 08/17/2018
, Installed new parts the unit still does not recognize the door being opened or closed needs new controls; ordrng 1 W11160286 (UI) and 1 W11196485 (MAIN CONTROL ), schdld next appmnt for 8/21 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Willoughby, OH 44094
Jeff M
Job Details: 08/17/2018
Customer had moisture buildup on the shelves as she open the door. And moisture accumulating on top of the freezer door in her owners manual states moisture buildup in certain locations is considered normal.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/17/2018
Can not find a leak. For 15 minutes I ran a normal cycle did not find anything looked underneath machine. 20 minutes I ran a clean washer cycle looked underneath the washer after words could not find anything; Job Cmpltd,
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Willoughby, OH 44094
Brian M
Job Details: 08/17/2018
Cc that unit is squeaking Found back wall tweaked and rubbing drum Tweaked panel back out No squeaking noise OP TEST OK
We serviced a
WTW7500GC0 Whirlpool
Model Washer
Near Eastlake, OH 44095
Brian M
Job Details: 08/17/2018
14:51, Cc of noise Found wash plate loose Tightened washplate OP TEST OK
We serviced a
MVWC300CXW1 Maytag
Model Washer
Near Shaker Heights, OH 44120
Paul P.
Job Details: 08/17/2018
Tested washer found that washer not shifting between spin and agitate. Performed ohms test on shifter, 2580 ohms=good resistance. Checked connections to shifter and motor, found all connections good, passed all electrical tests. All tests pass, except shifter fault will come up, along with motor fault. Voltage readings at main board will fluctuate above and below listed values
We serviced a
WRT311FZDW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Customer complaint of no cool, confirmed unit is completely dead, no only lights are on, compressor is not getting power, found thermostat open, unit needs new thermostat
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chardon Township, OH 44024
Jeff M
Job Details: 08/17/2018
The adjustors are broken and the clips are missing and the lower rack collapsible rack has broken; ordrng 2 W10082853 (pivot-tine)s and 1 W10728160 (tine-row) and 2 WPW10546503 (AJUSTER)s and 1 WPW10588164 (HOUSING LEFT) and 1 WPW10588165 (RIGHT), schdld next appmnt for 8/23 THU 12-5,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEB6
Near Saybrook Township, OH 44004
Arthur V
Job Details: 08/17/2018
Found new ice maker stalled mid cycle. Replaced with truck stock unit icemaker cycled and filled. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced shaft assy and rps sensor. Unit op test good. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2550FEZ01
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced right side fresh food door in stainless. Op test good. Dent in side of unit looks like it was caused by a ratchet strap. It is barely visible and does not affect the operation. Customer ok with this. Unit op test good. ; Job Cmpltd,
We serviced a
GE DRYER
Model DPSR483EA1WW
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/17/2018
Found unit heating properly and has good air flow from outlet of unit. But air is restricted in a couple of spots on the add on vent coming off of dryer. Unit needs vent replaced. Collected by cc in the office. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Garrettsville, OH 44231
Robert A.
Job Details: 08/17/2018
Found srart relay clicking, replaced, op test ok; used 1 8201786 (STARTER7155) from stock, Cllctd $299.06 Check # 6086, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Windham, OH 44288
Robert A.
Job Details: 08/17/2018
Ran diagnostic cycle, 2-1 stuck key, 1-2 control fault, ran test 51, needs control; ordrng 1 W11100602 (CONTROL), schdld next appmnt for 8/21
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/17/2018
Actuator was not registering the speed of a drum cam was worn out. Wash plate is also worn out; ordrng 1 W10902814 (WASH PLATE ), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 8/27 MON 8-12,
We serviced a
WHIRLPOOl DRYER
Model LER4434AQ0
Near Cleveland, OH 44119
Jeff M
Job Details: 08/17/2018
The thermal was open the vent need cleaned. Installed new part unit op tested good. I also gave him Gary’s #; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MEDX655DW0 maytag
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/17/2018
Replace part listed by pp,opt test ok ran cycle to make sure timer is moving, Set it at 50 move to 40 ,opt test ok ,and it’s heating ; Job Cmpltd
We serviced a
MTB2656DEQ maytag
Model refrigerator
Near Concord Township, OH 44077
Corina B
Job Details: 08/17/2018
CC that the unit is not cooling. Ff 58 fz 35. Turned unit into a defrost. Found the heater is open. Part is not longer available. Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Conneaut, OH 44030
Arthur V
Job Details: 08/17/2018
Found ice maker broken and needs replaced. Please ship part to Fenton. 6600 depot rd Ashtabula,ohio 44004. ; ordrng 1 243297606 (ice maker), schdld next appmnt for 8/23 THU !,
We serviced a
FGHD2433KF1 FRIGIDAIRE
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/17/2018
Sump motor is making loud noise. Bearing is going out.; ordrng 1 154844101 (motor kit)
We serviced a
CROSLEY WASHER
Model CAW35114GW0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/17/2018
Found unit needs a water valve. Cold water just trickling in. Replaced valve. Op tes
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Kent, OH 44240
Dan
Job Details: 08/17/2018
Customer complaint that unit is leaking, confirmed, found unit leak through valve, unit needs new valve; ordrng 1 W11165546 (VALVE)
We serviced a
WFG530S0EW0 whirlpool
Model range
Near Middleburg Heights, OH 44130
Brian B
Job Details: 08/17/2018
CC that oven will not heat past 160. Found customer had placed a non stick liner on bottom of oven, blocking off the vents. Removed liner, set oven to 350. Oven preheated in 10 min to 350. Op test ok.; Job Cmpltd
We serviced a
WDT920SADM0 WHIRLPOOL
Model DISHWASHER
Near Kent, OH 44240
Dan
Job Details: 08/17/2018
Customer complaint that unit is not draining, confirmed, found plastic hook lodge in drain pump housing, removed, unit drained, op test good
We serviced a
GE REFRIGERATOR
Model GTE18GTHBRBB
Near North Madison, OH 44057
Arthur V
Job Details: 08/17/2018
Found evap fan motor not running. Needs evap fan motor. ; ordrng 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
Recovered refrigerant, replaced evap, comp, drier and slides, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 08/17/2018
Found 1 tray of ice in bin, mold full of cubes, ran test 120, good, unit cycled and filled, fill tube heater working, found frz door not closing correctly, allowing warm air in, removed ice, reset product, good, op test ok;
We serviced a
JSD2789HES WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/17/2018
No ice maker in unit. Office to order ice maker.; ordrng 1 D7824706Q (ice maker)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/17/2018
Unit is heating ok but drum is not turning freely. Found felt bearing on drum and on front panel, were hanging off and causing the drum to bind up. This causes the motor to over heat and shut down. Used high temp adhesive to reattach the felt strips. All tested ok.; Job Cmpltd
We serviced a
GSS25WGPJWW GE
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Customer complaint fridge randomly makes a clicking sound, confirmed after 10 min of checking moving parts the units control board had a relay clicking, unit needs board, quoted customer, customer does not want repair;
We serviced a
WTW6600SW2 whirlpool
Model washer
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/17/2018
Replace parts listed,ran diagnostics opt test ok,leave water mat ; Job Cmpltd
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/17/2018
Replaced listed parts. Used steamer to clear coil. Sealed liner with silicone from t/s. Set controls. Op test ok.; used 1 W10841140 (SILICONE ADHESIVE ) from stock, Job Cmpltd
We serviced a
FFHS2622MSU Frigidaire
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Installed new ice maker, cycled ice maker, op test good; Job Cmpltd
We serviced a
WTW4816FW2 whirlpool
Model washer
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2018
Cc agitator does not work ,ran diagnostics no error code,ran auto test,customer has a warranty found pop on sb web,gear case broke inside is loud when egitates ordering gear case ; ordrng 1 W11255272 (GEAR CASE )
We serviced a
110.67862600 kenmore
Model dryer
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/17/2018
CC that the unit does not heat. Checked the voltage, good. Found the heater is open. Will need a new heater.
We serviced a
KRFC300ESS01 whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/17/2018
CC that the ff is not cooling. Ran diag ff thermistor was giving a read of the ff. Will need a new control. Called SM to order part. ; ordrng 1 WPW10746274 (cntrl-elec 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
C301 Whirlpool
Model Range
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/17/2018
Installed blower motorOP TEST OK
We serviced a
KSSS42MDX05 Kitchenaid
Model Refrigerator
Near Bratenahl, OH 44108
Corey L.
Job Details: 08/17/2018
Installed new door gasket, advised customer to reapply petroleum jelly for the next week or two to train seal to the cabinet, demonstrated, op test good; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
The unit was never lvl with the height of the countertop. Unit op tested good ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Willoughby, OH 44094
Jeff M
Job Details: 08/17/2018
The plastic pivot arm fell off the pedal that puts pressure against the microswitch unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
W10902061 Service pointed directly discussing the freezing issue needs the updated control with the software; ordrng 1 W11223731 (CONTROL ), schdld next appmnt for 8/20 MON 8-12,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/17/2018
The part arrived used. There is still packing slips in the box showing where it was sent. The dealer sent us used parts. I have the part for return this is also the fourth time in two months I receive the used part from the dealer. The box has signs that it was already open and use the original packing slip is covered up c pics; schdld next appmnt for 8/20 MON 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/17/2018
Order air diffuser for fresh food area ; ordrng 1 W10861170 (diffuser), schdld next appmnt for 8/20 MON !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 08/17/2018
Replaced drain pump. Dampers not needed. Ran a recalibration cycle passed. Ran a rinse and drain cycle. Unit draining properly now. Op test
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/17/2018
Replaced UI board. All selections now working. Op test good. Took core for return ; Job Cmpltd
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZC5415DW
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced switch. Op test good ; Job Cmpltd
We serviced a
AMANA WASHER
Model NFW7200TW
Near Perry Township, OH 44081
Arthur V
Job Details: 08/17/2018
Cust complaint unit is making a sound like balls rolling around in tub when in spin cycle. Ran a drain and spin cycle no noise. Had customer put in a small load of towels and ran a rinse and spin cycle Est = 89.95 sc. 110.00 labor. Shipping 18.99. 1-wp34001340 @ 134.84. Total est = 378.54. Cust to purchase a new washer. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/17/2018
Found motor and blower wheel rubbing making noise customer is concerned with. Need to replace motor and blower wheel blower housing and clamp Used sbwebb for pop ; ordrng 1 279787 (motor) and 1 W10888146 (housing) and 1 WPW10121316 (clamp) and 1 WPW10349492 (wheel), schdld next appmnt for 8/20 MON !,
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Perry Township, OH 44081
Arthur V
Job Details: 08/17/2018
Called techline charles —- ran diagnostics getting three fan errors every one except fresh food fan motor. Erors state happened 1 time 8 days ago. Charles said to replace main bd and fresh food fan motor. Talked to SM. Fan motor showing not available. Subs to a kit that has been discontinued. Shawn to submit to NEW Someone to contact customer within 7-10 business about availability of getting part. Reschedule for 10 days out. ; ordrng 1 WR55X30452 (MAIN BD ) and 1 WR60X26866 (FRESH FOOD FAN MOTOR ), schdld next appmnt for 8/27 MON !
We serviced a
MVWB865GW0 WHIRLPOOL
Model WASHER
Near Aurora, OH 44202
Dan
Job Details: 08/17/2018
Customer complaint of loud noise and lid is loose, confirmed, noise is coming from bearings in gearcase, unit needs new gearcase and lid, unable to remove agitator bolt, unit also needs agitator, bolt, filter, basket, and tub; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT ) and 1 W10811956 (GEARCASE ) and 1 W10811960 (BASKET) and 1 W10909670 (NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 1 W11259006 (LID) and 2 WP8533928 (SCREW)s and 1 WPW10215093 (FILTER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
, Found ff evap frozen, unable to bet appart without breaking cover, needs evap cover; ordrng 1 W10875099 (COVER), schdld next appmnt for 8/20
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/17/2018
Found ff/frz 70deg, found comp not running, comp making a buzz noise, tapped system, at 65psi, needs comp at 65psi, needs comp and drier; ordrng 1 W11107278 (COMP KIT) and 1 W11109499 (DRIER), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/20 MON ! [****], saved tckt [SdLink\314804a.png], saved tckt [SdLink\31480
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/17/2018
Unit not cooling, comp making noise, checked system w/uv light, no dye, tapped system, lowside at 35; highside at 55, bad comp, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, pressures good, ran test 4, op test ok; used 1 W10276644 (COMP KIT) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GNE25JGK FWW
Near South Euclid, OH 44121
Jeff M
Job Details: 08/17/2018
The units handle is broken. Needs replaced ; ordrng 1 WR12X25618 (HANDLE ), schdld next appmnt for 8/23 THU 8-12,
We serviced a
WHIRLPOOL RANGE
Model KGRA806PSS01
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
reinstalled the user interface it was popped out of place unit tested good I recalibrated the oven it was 40° off;, Job Cmpltd
We serviced a
MVWB865GW0 Maytag
Model Washer
Near Independence, OH 44131
Paul P.
Job Details: 08/17/2018
Tested washer, not filling at hot water inlet to balance water temperature at any setting. Checked connections at control and water inlet valve, found loose connector at water inlet. Made sure all connections fitted properly. Tested washer with small towel wash load, washer is now filling properly. Then ran in drain and spin cycle to test drain, operating properly. Set down mitigation mat.; Job Cmpltd
Near Cleveland, OH 44113
Corey L.
Job Details: 08/17/2018
Maytag Washer Customer complaint start and done buttons do not work and sometimes others, confirmed, buttons not working, did stuck key test, unit needs new control panel; ordrng 1 W10811151 (panel-cntl 151.95)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAE
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
As soon as I plugged in the main LED module module only work for a few seconds and then burned out they took a picture of the control. ; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED MOD), schdld next appmnt for 8/24 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
he unit has a pressure sensor error. The sensor hose is clear the unit needs a new sensor. I unlocked the door so they can access the clothes in the unit ; ordrng 1 WPW10448876 (SENSOR ), schdld next appmnt for 8/21 TUE 8-12,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/17/2018
Replaced mcu. Unit op test good. Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHW00
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Found top left side of freezer seal not sealing. Removed everything from freezer and checked slides and glides. Looks good. Used heat to reform gasket on left side. Unit sealing correctly now. Advised the customer to give a extra push when closing the freezer door for a few days until the memory of the seal sets in ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Check out throughout no leaks. After running a bulky items load found small amount of water by tub ring at top of tub. Needs tub ring ; ordrng 1 WPW10550152 (ring-tub), schdld next appmnt for 8/22 WED
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Concord Township, OH 44077
Arthur V
Job Details: 08/17/2018
Upon arrival unit Has a full ice bucket Cust states unit quits making ice about every 2 weeks when he resets the breaker and then unit makes ice again Talked to Ron at techline need to replace main bd. Reschedule at cust request ; ordrng 1 242115283 (board-main power), schdld next appmnt for 8/22 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/17/2018
Found ice bin full, tested auger, good, tested ice dispencer, good, checked temps, good, unit working correct, op test ok; , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW1
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/17/2018
Ran diagnostics 9-1 long drain, ran drain and spin, cleared pump, ran test cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
, Found plug still in disposal, removed, op test ok; Job Cmpltd,
We serviced a
NTW4650YQ0 amana
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/17/2018
Replace suspension,ran diagnostics opt test ok,ran spin cycle opt test ok,leave water mat ; Job Cmpltd
We serviced a
AER6303MFB1 amana
Model range
Near Lorain, OH 44055
Gabriel P
Job Details: 08/17/2018
Cc is to hot top corner ,check corner temp 183 f degrees ,calling tech line to verify if is normal ,Rf 7722732689 spoke joe he said they get that complain all the time,if gasket sealing properly and oven temperature is doing the job is normal to have heat in the side panel keep kids away from stove that’s what joe,explain customer ; Job Cmpltd
We serviced a
KRFF507ESS01 kitchenaid
Model refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 08/17/2018
CC that the water does not come out strong. When dispensing water it starts strong then trickles. Found the shut off as a saddle valve. Will need to replace the saddle valve with an inline valve.Will need a plumber. Optest ok. ; Job Cmpltd
We serviced a
KSDB900ESS2 kitchenaid
Model range
Near Beachwood, OH 44122
Corina B
Job Details: 08/17/2018
CC that the oven does not work. Talked to contractor and he said it has a 110v. I advised him it need a 240v line to run the oven. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
GLFH17F8HWB frigidaire
Model freezer
Near Orange, OH 44022
Corina B
Job Details: 08/17/2018
CC that when opening the door the control and lights flicker. Checked the switch and wires good. Will need a control and switch. Called SM to order parts. Cust can install. ; ordrng 1 297235200 (CONTROL 10665) and 1 297243800 (switch 818), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
JGB650SEF1SS GE
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the middle burner does not light all the time and the clean self takes along time. Turned the burner on lights every time. Advised cust self cleans will put off a smell due to the heat. To clean the oven yourself instead of a self clean. Optest ok. ; Job Cmpltd
We serviced a
WRF991BOOM01 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan
Job Details: 08/17/2018
Installed new deli user interface, op test good; Job Cmpltd
We serviced a
FFTR1814QS1 frigidaire
Model refrigerator
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the light does not work and ff is not cooling. Found the lightbulb is burnt, will need a new one. Removed he evap cover, good frost pattern. The drain hole is clear.. Optest ok; Job Cmpltd
We serviced a
MED5570TQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/17/2018
Replaced timer. Advancing and heating ok.; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/17/2018
Reinstalled sprayer, corrected gasket on disp and raised upper rack. Ran calibration. Op test ok. ; Job Cmpltd
We serviced a
FFEF3015LSM frigidaire
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the left front and the back right burners are not working. Found the terminal to both burners are burnt. Will need new terminals. Call SM to order parts. ; ordrng 2 316442300 (element)s and 2 5303935058 (TERMINAL BLOCK)s
We serviced a
WFE505W0HZ0 whirlpool
Model range
Near Lorain, OH 44053
Brian B
Job Details: 08/17/2018
Replaced listed parts. Installed cord and tested unit. All functions normal. Op test ok.; Job Cmpltd
We serviced a
WTW8500DC4 whirlpool
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details: 08/17/2018
CC that machine is noisy. Ran diag, no codes.. ran service test cycle and tested agitation , drain pump and spin. all sounds are normal. All functions normal. Leveled machine. Op test ok.; Job Cmpltd
We serviced a
MMV4205FZ3 maytag
Model microwave
Near Bay Village, OH 44140
Brian B
Job Details: 08/17/2018
Replaced vent hood work light. Removed excess silicone caulking that was blocking receptacle. Advised customer that silicone bead is on every unit and it keeps bulb in place during shipping. Tested light. Op test ok.; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan
Job Details: 08/17/2018
Customer complaint that unit is not draining, confirmed, cannot remove agitator bolt to remove basket to clear debris from drain filter , unit needs new agitator, basket, gear case, tub, drain filter and screws; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT) and 1 W10811956 (GEARCASE) and 1 W10811957 (BASKET) and 1 W10909670 (NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 2 WP90767 (SCREW)
We serviced a
WFG510S0AS2 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Dan
Job Details: 08/17/2018
Customer complaint that unit shuts off by itself when baking, ran diagnostics no error codes found, started bake for 350 degrees , burner lit, after an hour burner stopped light, unit needs new dsi board, installed dsi board, op test good ; used 1 WPW10511278 (DSI BOARD)
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/17/2018
Dishwasher was not getting water. Found that contacts on wire to valve were not making contact all of the time. Repaired connections. All tested ok.
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/17/2018
Replaced used interface. All tested ok.
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/17/2018
Cc unit not turning onCheck power at outlet, was okCheck power to control board, was okNo power send out from control boardNeeds control board replaced ; ordrng 1 W11201274 (CONTROL)
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 08/17/2018
Installed I.m. Unit cycled and called for water. Op test ok. ; Job Cmpltd
We serviced a
GX5FHTXVB05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Brian M
Job Details: 08/17/2018
Cc that water and ice not working Found getting water to inlet valve Found ice maker not completing harvest and water valve not opening when wTer is being called for Needs icemaker and water valve ; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/17/2018
Found unit stored long fill fault and o.b. Fault. Found leveling leg backed up into base. Corrected leveling leg. Adjusted water supply and checked inlet. Now more water going to unit. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 Maytag
Model Dishwasher
Near Cleveland, OH 44120
Brian M
Job Details: 08/17/2018
c that track is brokenFound right track broken Replaced using back stock OP TEST OK; used 1 W11259785 (TRACK ), and 1 W11259786 (TRACK )
We serviced a
WED7000DW2 Whirlpool
Model Dryer
Near Garfield Heights, OH 44125
Paul P.
Job Details: 08/17/2018
Dryer not starting. Customer states they did not receive any parts. Found loose connections at moisture strip and also thermostat. Made sure all connections tight, checked components for continuity and ohm readings, all testing properly. After powering on, the Dryer would not go in to diagnostics, tested wiring, found door switch arm broken/faulty. Can manually engage door switch, and dryer operates. Reviewed information with Shawn. Found compatible 10569603 in stock, used door switch out of van stock. Tested dryer, now operating properly.; used 1 WPW10569603 (DOOR SWITCH)
We serviced a
MDE4658AYW Maytag
Model Dryer
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/17/2018
Installed new bracket, found pulley on motor broke in half, the blower wheel is stripped, unit needs new motor and blower wheel; ordrng 1 56000 (blower wheel) and 1 WP2200376 (motor-drve)
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/17/2018
Installed heater and control, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,