Service History 1112 - Fred's Appliance

We serviced a

LFHB2741PF FRIGIDAIRE

Model REFRIGERATOR

Near Geneva, OH 44041

Benjamin B.

Job Details: 10/31/2017

Replaced auger motor op test ok.; Job Cmpltd

We serviced a

WTW8000BWO WHIRLPOOL

Model WASHER

Near Madison Township, OH 44057

Benjamin B.

Job Details: 10/31/2017

Found seal has failed needs main bearing can only get with tub.cust goimg to call wpl to see if they will help with charges .; ordrng 1 W10381078 (outer tub

We serviced a

WTW6600SW2 WHIRLPOOL

Model WASHER

Near Aurora, OH 44202

Corina B

Job Details: 10/31/2017

CC that when its on a spin it sounds like a jet plane. Ran a normal load with 6 bath towels and a drain and spin. Will need new bearing. Nut and tub come out. Called GS to order part. ; ordrng 1 W10435302 (bearing), schdld next appmnt for 11/6 MON

We serviced a

MET8775XS01 MAYTAG

Model RANGE

Near Atwater, OH 44201

Corina B

Job Details: 10/31/2017

CC that it takes a long time to cook food in the top oven. Preheat oven to 350*. Waited 30 min. Checked the temp, 350*. Advised cust to wait 10-15 min after the buzzer to inserted.showed how to calibrate the oven. Optest ok. ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Ravenna, OH 44266

Corina B

Job Details: 10/31/2017

CC that it will not drain. Found the lid lock keeps unlocking and locking. Will need a new lid lock. Replaced lid lock from t/s. Ran a drain and spin. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

KDTE254ESS1 KITCHENAID

Model DISHWASHER

Near Solon, OH 44139

Corina B

Job Details: 10/31/2017

Replaced main control. Ran calibration. Optest ok. ; Job Cmpltd

We serviced a

ASD2624HEQ AMANA

Model REFRIGERATOR

Near Bainbridge, OH 44023

Corina B

Job Details: 10/31/2017

CC that its not making ice and the ff is freezing food. Advised the cust to move the top shelf to have a gallon of milk to have proper air flow. Advised cust to replace the saddle valve with a inline valve and the plastic waterline with a copper or flexline. Jump the im from t-h, no good. Reconnected the wires, 120v. cycled and filled. Optest ok.; Job Cmpltd

We serviced a

WMH32519FB0 WHIRLPOOL

Model MIRCORWAVE

Near Burton, OH 44021

Corina B

Job Details: 10/31/2017

CC that the door does not register being closed or open. Found the door cams need to be replaced. Replaced the door cams from the t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

MDB9600AWQ WHIRLPOOL

Model DISHWASHER

Near Shaker Heights, OH 44120

Dan H

Job Details: 10/31/2017

Installed new latch and handle, found door hinge broken on right side, unit needs new hinges; ordrng 1 WPW10117484 (support RT) and 1 WPW10117485 (support LT) and 1 WPW10118637 (bracket RT) and 1 WPW10118638 (bracket LT), schdld next appmnt for 11/7 TUE

We serviced a

MFF2258DEH01 MAYTAG

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan H

Job Details: 10/31/2017

Customer complaint that door gasket is torn, confirmed, unit needs new door gasket; ordrng 1 W10571959 (ref dr gasket (wht)), schdld next appmnt for 11/8 WED

We serviced a

WRT318FZDM00 WHIRPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Dan H

Job Details: 10/31/2017

Customer complaint that unit is freezing lettuce and ice cream is soft, fresh food section temperature at 38 degrees, freezer section temperature at 8 degrees, unit needs new control per service pointer#10902061; ordrng 1 W10884375 (contrl-box), schdld next appmnt for 11/7 TUE

We serviced a

PVB94DT2BB GE

Model RANGE HOOD

Near Avon Lake, OH 44012

Dan H

Job Details: 10/31/2017

ustomer complaint that unit is not rising, confirmed, found motor shaft broken, unit needs new motor/shaft assembly; ordrng 1 WB26X21615 (gear motor & screw), schdld next appmnt for 11/6 MON

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44144

Dan H

Job Details: 10/31/2017

Installed new door glass, op test good ; Job Cmpltd

We serviced a

MRT311FFFH00 MAYTAG

Model REFRIGERATOR

Near Fairview Park, OH 44126

Dan H

Job Details: 10/31/2017

Customer complaint that water is leaking from top of fresh food section, found condensation on roof of fresh food section and some frost build up in freezer section, no air leaks in seals or cabinet, applied silicon between cabinet and liner to seal gaps, advised customer to monitor; Job Cmpltd

We serviced a

GSH22JSCCSS GE

Model REFRIGERATOR

Near Westlake, OH 44145

Dan H

Job Details: 10/31/2017

Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

We serviced a

PYE23PSDCSS GE

Model REFRIGERATOR

Near Avon Lake, OH 44012

Dan H

Job Details: 10/31/2017

Installed new air tower and fresh food section evaporator fan, op test good ; Job Cmpltd

We serviced a

KDTE254ESS1 KITCHENAID

Model DISHWASHER

Near Rocky River, OH 44116

Dan H

Job Details: 10/31/2017

Customer complaint that unit is not starting, started normal wash cycle, unit filled, unit advanced to wash cycle, found unit not draining, found broken glass in drain pump housing, removed, op test good ; Job Cmpltd

We serviced a

MVWC350AW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Dan H

Job Details: 10/31/2017

Customer complaint that unit is not advancing to wash cycle, ran diagnostics, found f7e5(shifter fault), f7e6(motor fault), and f2e3(mismatch control and user interface) error codes, ean manual test cycle for heavy agitate, unit made loud grinding noise but didnt agitate, found shifter motor resistance out of range, unit need new shifter, installed new shifter, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd

We serviced a

DG7500 MAYTAG

Model DRYER

Near Willoughby, OH 44094

Dan H

Job Details: 10/31/2017

Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent, found ignitor not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR ) Job Cmpltd

We serviced a

WMH53520AS1 WHIRLPOOL

Model MICROWAVE

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 10/31/2017

Customer stated at door that they will have to leave before repair can be completed, customer would like to reschedule, resheduled customer; schdld next appmnt for 11/10 FRI

We serviced a

WRT311FZDT00 WHIRLPOOL

Model REFRIGERATOR

Near Geneva Township, OH 44041

Jeff M

Job Details: 10/30/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Carlisle Township, OH 44050

Paul H.

Job Details: 10/30/2017

Ran diag, f0e2 oversuds, only code, cleared and ran an auto test, checked level while running, good, auto test went through fine, checked suspension, good, everything on unit tests fine, explained oversudsing fault, detergent use and loading, op test ok.; Job Cmpltd,

We serviced a

ED5KVEXVB00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 10/30/2017

Temps are high, no excess frost, all fans are functioning, issue is cold control, ordering; ordrng 1 WP2198202 (thermostat)

We serviced a

11025132410 WHIRLPOOL

Model WASHER

Near Leroy Township, OH 44077

Jeff M

Job Details: 10/30/2017

The unit has 3lock error codes i cleaded the code. The lock is not working needs a new lid lock customer can install; ordrng 1 W10404050 (lid lock),

We serviced a

MRT118FFFH01 MAYTAG

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 10/30/2017

Found condenser buzzing slightly. Adjusted noise suppressor. Op test ok. ; Job Cmpltd

We serviced a

HOT POINT RANGE

Model RGB526DEH2WW

Near Cleveland, OH 44108

Brian B

Job Details: 10/30/2017

Replaced small burner and spark harness. Tested burners. Optest ok. Office to charge cc on file. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

JS48PPDBDA JENNAIRE

Model REFRIGERATOR

Near Olmsted Township, OH 44138

Chad P.

Job Details: 10/30/2017

Found drip fan heater failed. Needs service drip pan kit installed. Big job. 3 job count. Tech advised if unit is shut down and defrosted labor can be reduced.

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Brook Park, OH 44142

Chad P.

Job Details: 10/30/2017

Cc that units drain hose is not long enough. Wpl sent one out but she never got it. Needs hose extension and connector kit. ; ordrng 1 285835 (connector, KIT) and 1 285863 (drain hose)

We serviced a

LAT2300AAE MAYTAG

Model WASHER

Near Concord Township, OH 44077

Jeff M

Job Details: 10/30/2017

The tub seal is leaking water. The trans is leaking oil the motor is cover and calcium from water machine is 19+ years old customer buy a new one;

Near Lyndhurst, OH 44124

Jeff M

Job Details: 10/30/2017

The unit is 25+ yrs old i’m on able to locate the model and serial tag. I looked over the machine off for heating elements do work The grill works the hot surface indicator lights don’t work for all of the cartridges downdraft fan works again unable to lo

We serviced a

WFE745H0FS0 WHIRLPOOL

Model RANGE

Near Elyria, OH 44035

Paul H.

Job Details: 10/30/2017

Replaced infinite switch, feels better, op test ok.; Job Cmpltd,

We serviced a

MGDX6STBW1 WHIRLPOOL

Model DRYER

Near Lorain, OH 44052

Paul H.

Job Details: 10/30/2017

Sensor block broke off, block needs replaced, ordering; ordrng 1 W10816105 (moisture sensor)

We serviced a

MHW5500FW1 MAYTAG

Model WASHER

Near Elyria, OH 44035

Jeff M

Job Details: 10/30/2017

Replaced main control and pressure switch, ran test cycle, op test ok, no core needed per LS.; Job Cmpltd

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDBDA

Near Willoughby, OH 44094

Brian B

Job Details: 10/30/2017

Removed freon and then evap. Found cap tube partially restrcted where it goes into evap. Replaced evap. Pulled vac to 30”.. held.. recharge 6.75 oz freon. Monitored pressures. High and low side pressures are normal and equalize when compressor is off. Temps returning to normal optest ok.; Job Cmpltd,

We serviced a

WED85HEFW0 WHIRLPOOL

Model DRYER

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 10/30/2017

, Has no heat, want to check source but, Unit is stacked in tight quarters, will require two techs, sending back to office to try to get auth. Advised customer that if we do not get auth, he can pay for an additional tech or unstack himself;

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 10/30/2017

, Too module on RC side is dim, this is driver for all LEDs, however, FC module is completely out, and lower RC module has one LED out, ordering all three modules, condensation issue has stopped, discussed possible causes with customer; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light),

We serviced a

MVWB750YW0 MAYTAG

Model WASHER

Near Amherst, OH 44001

Paul H.

Job Details: 10/30/2017

CC of leaking, put in high speed spin, no bearing sounds, customer states, water is usually a small puddle at front left, have seen before, combination of tub ring not sealing and valve log not regulating flow to dispensers, ordering ring and valve, ; ordrng 1 W10853723 (valve) and 1 WPW10362224 (ring-tub),

We serviced a

KUDS40CVSS0 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 10/30/2017

Not cleaning well, cleared debris from chopper housing, cleaned duct and spray arms, tested, much better flow now.; Job Cmpltd,

We serviced a

KUDS40CVSS0 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 10/30/2017

Not cleaning well, cleared debris from chopper housing, cleaned duct and spray arms, tested, much better flow now.; Job Cmpltd,

We serviced a

WFG515S0ET1 WHIRLPOOL

Model RANGE

Near Lorain, OH 44053

Paul H.

Job Details: 10/30/2017

Replaced burner head, lights much better, replaced grates, definitely seems more level, op test ok.; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Painesville, OH 44077

Jeff M

Job Details: 10/30/2017

The unit is not draining. I removed all the water out of the washer with my vacuum. I did not find anything inside the pump. The pump is very stiff the impeller grinds while it’s on after I freed it. Needs new drain pump; ordrng 1 W10876600 (PUMP),

We serviced a

MFF2558VEM9 MAYTAG

Model REFRIGERATOR

Near Painesville, OH 44077

Jeff M

Job Details: 10/30/2017

The unit is not makeing ice i jumped the t 2 h the icemaker started to rotate needs new icemaker customer can install; ordrng 1 W10884390 (ICE MAKER),

We serviced a

GTDX180ED4WW GE

Model DRYER

Near Perry Township, OH 44081

Jeff M

Job Details: 10/30/2017

Timer was binding up broke the knob customer has some kind of assurance warrantee that involves me talking to the warranty and the warrantee reimbursing the customer ; ordrng 1 WE01X20374 (timer knob white asm) and 1 WE4M533 (timer),

We serviced a

ABB2222FEB2 KITCHENAID

Model REFRIGERATOR

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 10/30/2017

The drain pan is cracked. The unit is 10yrs old cust will run to the hardware store and apply some kind of Apoxsee to seal the crack

We serviced a

KDTE334DSS1 KITCHENAID

Model DISHWASHER

Near Brooklyn Heights, OH 44131

Chad P.

Job Details: 10/30/2017

Found unit with standing water. Hit cancel drain. Unit drain. Ran normal wash. Unit started and washed. Canceled again. Unit drained. Possible blockage or stuck check valve. Advised to use as normal. Op test ok.

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44106

Chad P.

Job Details: 10/30/2017

Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 10/30/2017

Found butt-splice connector had failed on defrost thermostat, corrected, put in manual defrost, heater began to heat, used steamer to help the process, op test ok.; Job Cmpltd

We serviced a

PFSS5RKZA SS GE

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 10/30/2017

Outlet good. Power to board. Nothing in unit functions. Needs main board. ; ordrng 1 WR55X11098 (board asm main contr),

We serviced a

LGHB2867PF7A FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 10/30/2017

Air migration due to worn gasket under damper, valve sticking due to debris in valve assy, also voltage off of board to IM is incorrect, needs board, valve, and gasket, customer only available on Fridays, scheduled for 11/10; ordrng 1 241928201 (gasket-air duct) and 1 242253002 (valve-water) and 1 5304502779 (BOARD)

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 10/30/2017

Replaced bearing kit, stator, and rps sensor. Tested in auto spin. Tested ok.; Job Cmpltd,

We serviced a

KUDS30FXPA3 KITCHENAID

Model DISHWASHER

Near Moreland Hills, OH 44022

Jeff M

Job Details: 10/30/2017

The dispenser is leaking rinse aid and the ui is shorted. Cust will call whirlpool to see if they will cover parts. This is a recall on me ; ordrng 1 WPW10304408 (DISPENSER ) and 1 WPW10500088 (UI),

We serviced a

KRMF606ESS KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44121

Jeff M

Job Details: 10/30/2017

I found the fridge in the back the water line coming through the floor has a major crack in it customer needs a plumber not a technician; Job Cmpltd

We serviced a

MFT2776DEM00 MAYTAG

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 10/30/2017

There is a service pointer talking about relocating thermister to a different location on the evaporator and then zip tie it to the evaporator. Unit tested good; Job Cmpltd,

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44128

Jeff M

Job Details: 10/30/2017

Re installed part unit op tested good ; Job Cmpltd

We serviced a

MVWC425BW1 MAYTAG

Model WASHER

Near Cleveland, OH 44105

Jeff M

Job Details: 10/30/2017

The bearings inside the motor are going bad. Also the machine has an overflow error code. ; ordrng 1 W10671342 (cntrl-elec) and 1 W10832724 (MOTOR),

We serviced a

WRT3L1SZYB01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Chad P.

Job Details: 10/30/2017

, Installed thermostat. Made sure buld was in correct place and lights working correctly. Op test ok. ; Job Cmpltd

We serviced a

WRF989SDAM00 REFRIGERATOR

Model WHIRLPOOL

Near Parma, OH 44134

Chad P.

Job Details: 10/30/2017

Found evap box in very bad condition. Inspected evap. Crushed in the middle and high side crimped. Need to reprder evap. Big job. Cfc tech only. ; ordrng 1 W10917521 (EVAP),

We serviced a

CYE23TSDCSS GE

Model REFRIGERATOR

Near Willoughby Hills, OH 44092

Corina B

Job Details: 10/27/2017

Replaced the parts. Updated the software. Optest ok.; Job Cmpltd,

We serviced a

WDT780SAEM1 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44120

Dan H

Job Details: 10/27/2017

Customer complaint that detergent dispenser gasket is falling off, confirmed, unit needs new soap dispenser, customer does not want repair at this time

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS3

Near Eastlake, OH 44095

Brian B

Job Details: 10/27/2017

Machine not starting.. removed panel. Found burning on control and wiring harness. Customer does not want to repair machine. Paid sc. do not order parts.; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near North Olmsted, OH 44070

Brian B

Job Details: 10/27/2017

Found frost buildup in freezer.. freezer drawer is bowed.. large gap on bottom. Used steamer to clear ice and frost. Will need new frz door. Office to order part. Will r/s for 2 weeks out, office can change, or cust will call when she receives door. ; ordrng 1 12977864SQ (dor-fip ss), schdld next appmnt for 11/10 FRI !,

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS00

Near Westlake, OH 44145

Brian B

Job Details: 10/27/2017

, Remived oven from wall. CC that micro section not working. Powered up unit. Checked for 120v on cn702 connector of inverter board. 120 present.. will need inverter and magnetron. Customer paid dep. office to order parts. Cust needs early appt if poss.; ordrng 1 W10217711 (inverter 16606) and 1 W11098747 (MAGNETRON 16243), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $440.00 CC Ref # 876403476, schdld next appmnt for 11/3 FRI 8-11 [**],

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Lakewood, OH 44107

Brian B

Job Details: 10/27/2017

Verfied pop. Sent pic. Replaced chipped drum. Ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Windsor, OH 44099

Benjamin B.

Job Details: 10/27/2017

Replaced control op test ok; Job Cmpltd

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QW0A

Near Aurora, OH 44202

Tim G.

Job Details: 10/27/2017

Installed new dispenser. Tested a quick wash cycle, op test good. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 10/27/2017

Installed gearcase, cleared errors, and ran a recal cycle, op test good. ; Job Cmpltd,

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Chardon Township, OH 44024

Arthur V

Job Details: 10/27/2017

Cust complaint of unit tangling and white powder on clotherJ. Had cust load unit using to much detergent and dtergent is super concentrated she says its a fluke and doesnt buy that kind told her to cust back she is getting soap suds which will leave spotting also told her to use deep water wash to help with tangling amd spotting. Customer didnt want to hear anything i said and his wife said there was about t9 be a confrentation so i politly packed my things up and started to walk out and husband grabbed the door handle and wouldnt let me out until i gave him my information then he said he was calling my super visor when i arrived i told her my name so she already knew who i was and where i was from and what i was there for ; Job Cmpltd

We serviced a

GSH22JFXMWW GE

Model REFRIGERATOR

Near Euclid, OH 44123

Corina B

Job Details: 10/27/2017

Replaced the manifold. Checked with plug, good and correct filter, good. Advised cust to use orginal filters. Cust has a saddled valve for a shut off, advised him to replace with an inline valve. Also, Will need a plumber to fix the 1/4 copper ferrall and nut. Turned water off until plumber can get out here. Took pic of the copper water line. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25INSS00

Near Solon, OH 44139

Tim G.

Job Details: 10/27/2017

Complaint that the unit isn’t making ice. Checked unit and found cubes in the mold but the unit not cycling. Found the module wheel broken off. Tech also found that the ice maker was overfilling causing the ice bin to freeze. Replaced the ice maker and cycled, op test good. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

We serviced a

WRT111SFDW05 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44115

Dan H

Job Details: 10/27/2017

Customer complaint that unit is not cooling, fresh food section temperature at 37 degrees, freezer section temperature at 5 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, unit is operating as designed ; Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDH00

Near North Royalton, OH 44133

Tim G.

Job Details: 10/27/2017

Found unit taken apart and a defrost timer installed in place of the electronic control. Installed the control and found the thermistor wiring broken. Replaced the thermistor, op test good. Tech also lubricated the gaskets on the hinge side with Vaseline for maintenance. Advised the customer to allow 12-24 hrs for proper cooling. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model JCD2389GTB

Near Broadview Heights, OH 44147

Tim G.

Job Details: 10/27/2017

, Complaint that the unit is leaking water from the fz section. Checked and found the EVAP drain pan frozen over. Cleared the ice and snaked the drain, op test good. ; Job Cmpltd,

We serviced a

WFG745H0FS1 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44113

Dan H

Job Details: 10/27/2017

Customer complaint that left rear burner knob is not working, found ignitor switches not mounted to burner valves, no damage to ignitor switch mounts, reinstalled, op test good ; Job Cmpltd

We serviced a

WTW8800YC0 WHIRLPOOL

Model WASHER

Near Rocky River, OH 44116

Dan H

Job Details: 10/27/2017

Customer complaint of washer lid not staying open. Found broken spring on left hinge assembly. Ordered left and right hinge assemblies ; ordrng 1 WPW10358931 (hinge LEFT) and 1 WPW10358932 (hinge RIGHT), schdld next appmnt for 11/6 MON

We serviced a

MRT311FFFM00 MAYTAG

Model REFRIGERATOR

Near Highland Heights, OH 44143

Corina B

Job Details: 10/27/2017

Replaced the parts. Steamed gasket out. Optest ok; Job Cmpltd

We serviced a

CVE4370B WHIRLPOOL

Model COOK TOP

Near Kirtland, OH 44094

Benjamin B.

Job Details: 10/27/2017

, Found that burner receptacles had no screws installed screws also loose connection at burner holder repaired op test ok burner pan holder will need replaced kf this comes back ; Job Cmpltd

We serviced a

KEMS308SBL00 KITCHENAID

Model WALL OVEN

Near Broadview Heights, OH 44147

Chad P.

Job Details: 10/27/2017

Installed lamp. Op test ok. ; Job Cmpltd

We serviced a

KGST300HWH9 WHIRLPOOL

Model RANGE

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 10/27/2017

We serviced a

MHW4300DW0 MAYTAG

Model WASHER

Near Berea, OH 44017

Chad P.

Job Details: 10/27/2017

Found unit very slow to drain. Cleared drain trap. Op test ok. ; Job Cmpltd,

We serviced a

WGD5600XW0 WHIRLPOOL

Model WASHER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 10/27/2017

Ran unit for several minutes on timed dry. Unit did not fail to heat. Reduced air flow at vent exit. Advised to clean venting. If issues continue please contact us back for service.

We serviced a

KDRP467KSS07 KITCHENAID

Model RANGE

Near Strongsville, OH 44136

Chad P.

Job Details: 10/27/2017

Installed glass. Op test ok. ; Job Cmpltd,

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Parma, OH 44134

Jeff M

Job Details: 10/27/2017

Installed new part unit op tested faild call Greg he told me to put power to the motor directly on pins four and five the motor did not kick on. I replace the motor with truck stock unit tested good read leveled the machine pushed back reinstalled the vent.; used 1 279827 (MOTOR) from stock, Job Cmpltd,

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Broadview Heights, OH 44147

Jeff M

Job Details: 10/27/2017

The venting in the rear of the unit is crushed c pic ; Job Cmpltd

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near Solon, OH 44139

Jeff M

Job Details: 10/27/2017

Installed new part unit op tested good. Customer never told me that the broiler never worked how do use wiring harness from truck stock; used 1 WPW10701462 (HARNS-WIRE)

We serviced a

KUCS03FTSS3 COMPACTOR

Model KITCHENAID

Near Broadview Heights, OH 44147

Jeff M

Job Details: 10/27/2017

Installed new part unit op testedfaild.

We serviced a

GFWR2700HWW GE

Model WASHER

Near Moreland Hills, OH 44022

Jeff M

Job Details: 10/27/2017

I originally thought when I ordered the tub it would come with the seal like the whirlpool models. It does not have a seal needs a seal I ordered a stater and rotor they packed two rotors and one part number clearly is the stater. Dinner drum house a counter balance ring with bearings and oil the ring itself is cracked leaking oil re-order parts; ordrng 1 WH01X10720 (seal o-ring) and 1 WH39X10013 (stator) and 1 WH45X10137 (basket and trunnion

We serviced a

FFFH20F2QWA FRIGIDAIRE

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 10/27/2017

Customer was on hold with Asurion, they did not want to replace, customer is upset because there places that can't be cleaned, showed me a seem behind liner, called Asurion Techline, used Rescue Lens and showed Techline, they said sorry, that's not covered, customer said she had to leave, need to reschedule, customer said she will continue to argue with Asurion

We serviced a

KUDS230B0 KITCHENAID

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 10/27/2017

Wash motor is not engaging, timer is not sending power, also checked wash motor windings, has an open, motor is available but timer is not,

We serviced a

KMHC319ESS0 KITCHENAID

Model MICROWAVE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 10/27/2017

, Replaced main control board and turntable motor. Tested microwave. Tests ok.; Job Cmpltd

We serviced a

WFG770H0FZ0 WHIRLPOOL

Model RANGE

Near Elyria, OH 44035

Paul H.

Job Details: 10/27/2017

, Igniter switch for left rear burner was not seated on valve, when valve was turned off, switch was still in igniting position, aligned switch and secured, tested repeatedly, op test ok.; Job Cmpltd

We serviced a

WHIRLPOOL WALL OVEN/MICRO

Model JMW8530CAB

Near Broadview Heights, OH 44147

Tim G.

Job Details: 10/27/2017

omplaint that the door is not closing. Checked unit and found the door is not closing enough to engage the light and door switches. Checked and found service pointer TDC-0017B-B for this issue stating the unit needs a hinge kit. Ordering kit. ; ordrng 1 12002111 (hnge-door), schdld next appmnt for 11/3 FRI !,

We serviced a

MEDB800VQ0 MAYTAG

Model DRYER

Near Avon Lake, OH 44012

Paul H.

Job Details: 10/27/2017

Founds felts worn and idler pulley sticking. DO NOT ORDER until we hear from customer about whether or not to repair.; ordrng 2 280140 (seal,drum 40.81)s and 1 WPW10547292 (pulley-idr 25.38)

We serviced a

MMV5208WS MAYTAG

Model MICROWAVE

Near Euclid, OH 44117

Benjamin B.

Job Details: 10/27/2017

Found top trim broken Unit unplugged when i arrived ran unit serversl times found error call for service f6 relay issue on noard need to order ; ordrng 1 W10259232 (grill-vent) and 1 WPW10569241 (cntrl-elec), schdld next appmnt for 11/3 FRI

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Paul H.

Job Details: 10/27/2017

, Corrosion around vent for evap cover. Not available. Gave customer the part information;

We serviced a

WTW8500DW0 WHIRLPOOL

Model WASHER

Near Willoughby Hills, OH 44094

Benjamin B.

Job Details: 10/27/2017

Replaced clutch stator and gearcase op test ok; Job Cmpltd

We serviced a

WTW7300DW0 WHIRLPOOL

Model WASHER

Near Lorain, OH 44055

Paul H.

Job Details: 10/27/2017

Replaced cabinet and touch panel. Water shut off was leaking. Brought to customers attention.; Job Cmpltd,

We serviced a

WRT111SFDB03 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Paul H.

Job Details: 10/27/2017

Replaced evaporator fan and harness. Unit running efficiently now.; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Maple Heights, OH 44137

Corina B

Job Details: 10/27/2017

CC that the unit will not drain. Went to manual diag to drain pump, just humming. Checked the drain pump wires j2-3 21.8ohms. Checked the drain pump, had a wire caught inside the drain pump. Removed wire ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44111

Dan H

Job Details: 10/27/2017

Customer complaint of gas smell, unit is an electric dryer, advised customer that gas smell could not be coming from dryer and if they smell gas they should call the gas company, unit is operating as designed ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Munson Township, OH 44024

Jeff M

Job Details: 10/27/2017

Installed new part unit op tested good ; Job Cmpltd,

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