We serviced a
KUDS30IXWH6 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Dan H
Job Details: 04/12/2018
Customer complaint that wheels fell off of lower rack, confirmed; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
JDS9860AAB JENN-AIR
Model RANGE
Near North Royalton, OH 44133
Dan H
Job Details: 04/12/2018
Customer complaint of electrical burning smell and error code, ran diagnostics no error codes found, started bake for 350 degrees, unit heated, no electrical burning smell noticed, unit heated way passed 350 degrees then displayed f1-1( oven temperature above 650 degrees ) error code, unit needs new control and oven temperature sensor, control is no longer available
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 04/12/2018
Installed LED controls. Tested refrigerator lights. Lights are operating properly now.; Job Cmpltd
We serviced a
MDB7749SBW3 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/12/2018
, Dishwasher is starting up by itself after a cycle has been finished. Office to order main control board and control.; ordrng 1 W10595568 (cntrl-elec) and 1 W10811166 (panel-cntl), schdld next appmnt for 4/18 WED
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found valve cracked and cover torn. Needs both replaced. ; ordrng 1 WPW10238100 (VALVE) and 1 WPW10333887 (COVER), schdld next appmnt for 4/18 WED
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found unit storing several f6 e2 fault codes. Heart beat failure. Wiring checks good. Needs console and control replaced. ; ordrng 1 W11095624 (CONSOLE) and 1 W11182869 (CONTROL), schdld next appmnt for 4/18 WED !,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Installed door. Found door handle screw missing. Water line in back cracked and compressor inefficient. Needs all replaced. ; ordrng 1 W10507884 (compressor) and 1 W10827047 (HANDLE) and 1 W11120581 (TUBING), schdld next appmnt for 4/18 WED
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWY3
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/12/2018
The units water solenoid is broken.; ordrng 1 WPW10327249 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 WED 8
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Willoughby, OH 44094
Jeff M
Job Details: 04/12/2018
, Customer was loading washer in properly. I showed her how to load the unit properly unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model TS22AFXKQ05
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 04/12/2018
Waterline was frozen in the filter was not completely installed; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM3
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 04/12/2018
The unit had a bad filter. Unit op tested good ; , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2018
, I found the cold water valve shut off. Re-open the valve explain to the customer How the unit work unit tested good; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 04/12/2018
The ui is non-responsive needs a new user interface; ordrng 1 WPW10250008 (UI), schdld next appmnt for 4/16 MON 8-12,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2018
The water line was kinked ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Concord Township, OH 44077
Jeff M
Job Details: 04/12/2018
The unit units suspension is weak and needs replaced; ordrng 1 W10780048 (SUSPENSION ), schdld next appmnt for 4/16 MON 8-12,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWWH4
Near Brooklyn, OH 44144
Jeff M
Job Details: 04/12/2018
, I tighten the set screws unit tested good; , Job Cmpltd, saved tckt [SdLink\307641a.png], snapped 2 QuickPics
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 04/12/2018
, 18006623587. Upon arrival installed new bd no good. Called techline who gave me a 1 800 662 3587. Number to call which gave me a 1 269 759 6044 number to call to reach alex Now im getting a f2e3 error. Ui and control dont match. Unit needs a temperature switch temp switch is cosidered a ui on this unit Which is very confusing ; ordrng 1 WPW10285518 (switch-cyc), schdld next appmnt for 4/16
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Gail V.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WSF26C2EXB01 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Brian M
Job Details: 04/12/2018
Cc that unit is still not making ice. Tried jumping t-h no good, tested voltage from L-N low to open voltage readings. Checked P3 on back of board white Wire to ground and found low voltage, Needs to be 120v there control board needs replaced; ordrng 1 W11088499 (CONTROL BOARD ), schdld next appmnt for 4/18 WED
We serviced a
JB750SF4SS GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/12/2018
Inspected oven, found broil element open, office to order broil element.; ordrng 1 WB44X20882 (shield broil asm), schdld next appmnt for 4/19 THU
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 04/12/2018
CC that the unit is not dispensing water or making ice in the ff. Found the evap is covered in frost. Service pointer W11033419B. Ran diag test 128 600 control. Will need a new control and evap cover. Called SM to order parts. ; ordrng 1 W10687090 (cntrl-elec) and 1 W10889841 (cover-evap), schdld next appmnt for 4/17 TUE
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found board damaged. Need to reorder. ; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 4/17 TUE
We serviced a
MEDB835DC4 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Corey L.
Job Details: 04/12/2018
Customer complaint of “AF” code flashing, started normal dry cycle, 2 minutes into cycle unit flashed AF and the check vent indicator lit, ran diagnostics found f4e3 restricted airflow, blower and blower housing clear, lint screen clear, vent to wall is clear, 4” vent is stepped down to attach to 3” vent inside wall, vent run is over 20’ , at 4”-3” connector there was an internal air flap, removed flap that was restricting airflow, op test good; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/12/2018
Installed door on refrigerator and tested, operating properly.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Parma, OH 44129
Jeff M
Job Details: 04/12/2018
Cust had the ui and the old ui was all ready removed. Installed new part unit op
We serviced a
WHIRLPOOL RANGE ELE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/12/2018
Tested burners, none working, tested oven, ng, found wire from pigtail burnt off, term block danaged, unable to test furtherLeft unit unpluggedCust to let us know; ordrng 1 TJ5604 (RANGE CORD25.96) and 1 WPW10245259 (TERM BLOCK20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/12/2018
Unit has updates rails in it. Found door will not close at all. Door is not mounted in correct hinge position. Corrected door mounting and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
MEDB835DC3 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corina B
Job Details: 04/12/2018
CC that the unit will not turn on. Checked the voltage, good. When turn the unit on the lights are flashing and can not select a cycle. Will need a main control and UI. Called SM to order parts. ; ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console), schdld next appmnt for 4/17 TUE
We serviced a
GI6FARXXY02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/12/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
AGR5330BAB3 AMANA
Model RANGE
Near Cleveland, OH 44110
Corina B
Job Details: 04/12/2018
CC that the unit is not heating. 0amps when the ignitor. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 04/12/2018
CC that the unit is not cooling. Found a leak in the evap. Recovered refrigerant, replaced drier solder the evap pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICRO OVEN
Near Mentor, OH 44060
Corina B
Job Details: 04/12/2018
When arriving the unit is dead. Checked outlet good. Pulled unit down found the fuse is open. Replaced the fuse from t/s. And replaced the door cams. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
ADB3500AWS AMANA
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 04/12/2018
Customer complaint dishwasher not draining, found drain tube clogged, quoted customer to clear drain tube, cleared drain tube, op test good; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 04/12/2018
Installed new left side ff door and frz door handle, op test good; Job Cmpltd,
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Corey L.
Job Details: 04/12/2018
Cc that unit is leaking water in ff section found standing water on drip tray rusted out drip tray water is not draining needs drain tube replaced and needs new drip tray ; ordrng 1 W10859469 (tube-drain) and 1 W11162078 (DRIP PAN), schdld next appmnt for 4/17 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Solon, OH 44139
Brian M
Job Details: 04/12/2018
Installed lid op test ok ; Job Cmpltd
We serviced a
WRS586FLDW02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/12/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near University Heights, OH 44118
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near University Heights, OH 44118
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
JCD2289ATW JENN-AIR
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 7 degrees, evaporator fan is running, compressor and condenser fan are running, found ice build up on top of evaporator, customer self defrosted evaporator after last visit, bottom of evaporator has good frost pattern, defrost heater and bimetal are good, unit needs evaporator completely cleared, cleared evaporator, unit needs condenser cleaned, cleaned condenser, op test good ; Job Cmpltd
We serviced a
WED9750WW0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/12/2018
Tested dryer, found idler pulley loud/not working properly. Replaced with idler part #279640 from truck stock. Tested dryer, sounds normal now.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDIARE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 04/12/2018
Replaced ice-maker in refrigerator and tested operation. Operating properly.; Job Cmpltd
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/12/2018
Bucket and rocker switches replaced in refrigerator per tech line instructions. Ran ice maker through #44 harvest test. All testing=ok.; Job Cmpltd
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/12/2018
Found top of door on refrigerator broken where hinge goes in. The door is defective. Advised to call manufacturer.; Job Cmpltd
We serviced a
KGRS505XSS04 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/12/2018
Replaced valve. Op test ok. ; Job Cmpltd
We serviced a
MVWC555DW51 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/12/2018
Found agitator stripped and GEARCASE worn down. Needs agitator and GEARCASE. ; ordrng 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE), schdld next appmnt for 4/17 TUE
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Chad P.
Job Details: 04/12/2018
Found cook top light out again. Relay on control not firing. Needs control and lamp replaced. Will contact Techline on return. Cust need morning for install please. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/16 MON
We serviced a
KENMORE DRYER
Model 110.87872602
Near Maple Heights, OH 44137
Gail V.
Job Details: 04/12/2018
Screw holding part of the hinge in place was loose ; job compltd
We serviced a
MAYTAG DRYER
Model MGDB850YW
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/12/2018
Massive want build up inside the drawer; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF0A
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/12/2018
he unit Will not complete a full cycle mechanically everything is functioning properly. EST only; ordrng 1 117492610 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE DISHWASHER
Model KH51531811
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/12/2018
Replaced pressure switch. Called techline (Tammy) performed recalibration. Unit op test good. Not leaking now. Left bottom panel for customer to install. (Do not want to scratch customer floor.). ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Jefferson, OH 44047
Arthur V
Job Details: 04/12/2018
Found unit inner drum moving back and forth. Needs bearing job est = 45.00 sc. 280.00 labor. 790.97 parts and shipping. Total est = 1191.30. Parts needed are 1-w10874745. And 1-wpw10040480. Cust does not want repaired. ; , Job Cmpltd,
Near Jefferson, OH 44047
Arthur V
Job Details: 04/12/2018
WHIRLPOOL DRYER WED7990FW0 Getting a f4e4 error. Line 2 error. Called techline talked to David Ran diagnostics everything passed Increased cust expectation time to f3 7721731102. Checked power to unit getting 237 v techline suggested to use time dry for small lo
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Brimfield, OH 44240
Robert A.
Job Details: 04/12/2018
Installed fan service kit, op test ok; Job Cmpltd,
We serviced a
MAYTAG SXS REFRIGERATOR
Model MZD2665HEB
Near Kent, OH 44240
Robert A.
Job Details: 04/12/2018
, Installed bi metal, ice maker and cust supplied control, cycled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/12/2018
Ran diognastics no codes, ran test 51, all passed, ran test 52, good, found sharp edge on adj, needs adj; ordrng 1 W11161960 (ADJ), schdld next appmnt for 4/16 MON !,
We serviced a
100.45089400 KENMORE
Model WASHER
Near Hambden Township, OH 44024
Brian M
Job Details: 04/12/2018
Installed control board ran test cycle op test ok ; Job Cmpltd
We serviced a
FFHB2740PE5A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 04/12/2018
Found cube catch slipping in ice basket. Needs basket replaced. Cust can install. No need to return. ; ordrng 1 242093003 (ice container assy)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17B3AQ1
Near North Madison, OH 44057
Arthur V
Job Details: 04/12/2018
Made sure drain and funnel behind control were clear. Reset front of fridge back so there would be a more positive direction for water to drain. Customer to monitor ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGT8720DS02
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 04/12/2018
Found left rear burner no sparking, found wire from spark mod broken, repaired, op test ok; Job Cmpltd,
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW8627DDB
Near Solon, OH 44139
Robert A.
Job Details: 04/12/2018
Installed control, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KTRS21KFAL00
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/12/2018
Found evap drain frozen, cleared ice, installed heater extention, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
NTW4516FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Corey L.
Job Details: 04/11/2018
Customer complaint washer doesn’t wash just fills then lights flash, found drain laying on floor, attached drain to sink, started normal cycle, unit filled, agitated, spun and drained, unit is operating as designed
We serviced a
WFG320M0BS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Brian M
Job Details: 04/11/2018
Cc smell of gas.Found smell coming from oven when trying to bake. hot surface igniter not igniting needs replaced. Customer does not want to fix at this time Job Cmpltd
We serviced a
WRF757SDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Chad P.
Job Details: 04/11/2018
Installed adapter kit. Steamed and conformed gasket. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 04/11/2018
Tested washer. Made adjustments to level. Movement on washer top normal operation for this model.; Job Cmpltd
We serviced a
LGID2475QF3A FRIGIDIARE
Model DISHWASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 04/11/2018
Control not registering selected entries or when door is closed to start cycle. Control assembly not sending voltage to pump either. Office to order control and interface.; ordrng 1 117492610 (control assembly) and 1 807022403 (board), schdld next appmnt for 4/16 MON
We serviced a
MHW5100DW0 MATYAG
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 04/11/2018
Customer complaint that dispenser is broken, confirmed, unit needs new dispenser, customer will install ; ordrng 1 W11174397 (DISPENSER HANDLE) and 1 WPW10365885 (drawer)
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER STACK
Near Westlake, OH 44145
Dan H
Job Details: 04/11/2018
Customer complaint of loud noise, confirmed, found noise is coming from blower wheel hitting housing, found motor mount broken, unit needs blower wheel and motor mount; ordrng 1 WPY015825 (clip- moto) and 1 Y303836 (blower wheel), schdld next appmnt for 4/16 MON
We serviced a
WOS92EC7AS03 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details: 04/11/2018
Customer complaint that unit displayed call for service during self clean cycle, ran diagnostics found f5e1(door latch motor not operating) error code, door lock is operating and recieving 120vac, repeated door lock test several times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
100.82673110 KENMORE
Model WASHER
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/11/2018
Cc that unit is not spinning, Could not duplicate issue op test ok ; Job Cmpltd
We serviced a
WTW6300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Corina B
Job Details: 04/11/2018
CC that the unit is flashing ul. F83 Door Unlock Failure. checked lid switch, it’s out of range. Will need a new lid switch. Found suspension needs to be replaced. Called SM to order parts. Cust does not want to repair
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/11/2018
Found ice maker in a solid block of ice again. Ice maker cover broke from ice. Needs I.m. Assy and cover. Order cover from serval. Shows in stock. Techline. Todd 7721726081. Sent me to master tech. T.j. To replace the smart valve. And other parts needed. ; ordrng 1 W10273055 (escutcheon) and 1 WPW10122559 (I.M. ASSY) and 1 WPW10270395 (VALVE, SMART. ), schdld next appmnt for 4/18
We serviced a
WFG515S0EB1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Corey L.
Job Details: 04/11/2018
Customer complaint bake and broil won’t stay lit, confirmed burner lights then shuts off when ignitor stops sparking, found unit not properly grounded, advised customer have an electrician put in a proper ground for this dsi range to work properly ; Job Cmpltd
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 04/11/2018
Customer complaint of f5 error code flashing, lid stuck locked when tech arrived, lid lock getting power, lid lock failed, unit needs new lid lock; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 4/16 MON
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/11/2018
Customer complaint washer not draining, ran diagnostics found f5e2 lid lock fault, f2e1 stuck key, f7e6 motor fault, and f7e5 shifter fault, lid not locking in manual test mode, lid lock getting power, lid lock has failed, unit needs lid lock assembly ; ordrng 1 W10404050 (lid lock), schdld next appmnt for 4/16 MON 9
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/11/2018
Cc oven not working. Found control UI board not lighting upNeeds new control board ; ordrng 1 W11087449 (console ASSY ), schdld next appmnt for 4/18 WED
We serviced a
KUDC03FVSS0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Brian M
Job Details: 04/11/2018
Cc unit not filling up with water, Found knife under float switch OP TEST OK ; Job Cmpltd,
We serviced a
WRF535SWHV WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Brian M
Job Details: 04/11/2018
Cc that left door hangs low and that freezer light not workingFound left door hanging lower than normal added 2nylon washers to bottom left hinge Could not duplicate issue with freezer light Op test ok ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
MHW4200BW2 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Brian M
Job Details: 04/11/2018
Cc that unit does not drain flashes a code Found no codes Removed back did not find anything in pump tightened cap ran test cycle op test ok ; Job Cmpltd
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/11/2018
Customer complaint that unit is not heating and unit does not shut off when door is opened, found unit not recieving correct power from supply, unplugged unit, tested outlet, proper voltage at outlet, tested cord, cord is good, plugged unit back in, unit is recieving proper voltage now, started normal dry cycle, unit heated, opened door, unit did not shut off, found door switch sticking in closed position, installed new door switch, op test good , advised customer that they need an electrician to correct power supply ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
110.97721700 KENMORE
Model DRYER
Near Avon, OH 44011
Dan H
Job Details: 04/11/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit is not heating, found thermal fuse open, jumped out, unit heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/11/2018
Washer making loud metallic noise.Tested washer, found spin basket separated, office to order spin basket.; ordrng 1 W10554251 (spin basket), schdld next appmnt for 4/16 MON
We serviced a
IGL730CS0 IKEA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/11/2018
Error code F8E0 for cooling fan speed not high enough. Fan has open winding. Office to order cooling fan assembly.; ordrng 1 W11107275 (COOLING FAN ASSEMBLY ), schdld next appmnt for 4/16 MON
We serviced a
WFE515S0ET1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/11/2018
Checked resistance on temp probe, 1058 ohms. Control board not registering proper temperature changes. Office to order control board.; ordrng 1 W10714875 (panl-cntrl), schdld next appmnt for 4/17 TUE
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/11/2018
Installed door. Op test ok. No name plate. Need to order. Cust can install. No need to return. ; ordrng 1 W11223753 (BADGE)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/11/2018
Found fz evap half frosted over. No dye found in fz evap or machine compartment. Old style ff evap. Needs evap and filter drier replaced. Cfc. Big job. 3 count. Cfc tech only. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10643261 (EVAP), schdld next appmnt for 4/16 MON
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW0
Near Dorset, OH 44032
Arthur V
Job Details: 04/11/2018
Found defrost water leaking into fresh food compartment. All paths to drain are clear. Called Frigidaire technical support and talked to Gaety. There is a kit for this issue please order parts lusred ; ordrng 1 5303918733 (FOIL TAPE) and 1 A04520001 (FERULL KIT
We serviced a
HOTPOINT DRYER
Model LF703729C
Near Dorset, OH 44032
Arthur V
Job Details: 04/11/2018
Customer complaint unit ran 10 min and shut down. Cycled dryer. Never got up above 22.8 amps and stayed at 3.6 when heater went off. Cycled dryer for 15 min Tried using some weight (winter clothes customer had hanging and unit ran 15 more min under load. Unit did not fail. Could not duplicate issue. Possible overloading Advised cust if problem returns to have a freshly washed load ready for the tech.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/11/2018
Found auger motor recieving power, just humming; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 4/19 THU !,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/11/2018
Found water valve dripping from hot water solenoid valve. Needs water valve. Turned off water to unit. ; ordrng 1 W11210463 (WATER VALVE ), schdld next appmnt for 4/16 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/11/2018
Found float switch not making contact with the actuator part of the switch. Realigned. Op test good filled jet dry compartment for customer ; Job Cmpltd,
We serviced a
GE FRONT LOAD WASH
Model WSSH300G0WW
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/11/2018
Customer had accidentally pushed delay start and after completing the cycle the controls remembered the previous selection. Cleared it for the customer and now unit op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Geneva, OH 44041
Arthur V
Job Details: 04/11/2018
, Found bottom of inner panel with bottom swiper pulled off. Swiper is part of inner door assy Needs inner door panel EST=89.95 sc. 130.00 labor. 194.48 parts. Total est = 442.40. Part needed is 1-5304475579. Customer does not want repaired ; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Solon, OH 44139
Robert A.
Job Details: 04/11/2018
Found tabs broken off panel, ribbon cable damaged, needs panel; ordrng 1 W10757838 (PANEL), schdld next appmnt for 4/16 MON !,
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model C73847002
Near Oakwood Village, OH 44146
Robert A.
Job Details: 04/11/2018
Ran diagnostics, off bal load, ran recal cycle, good, checked water flow, good, ran spin, good, no pointers, unit working as designed, op test ok; Job Cmpltd,
We serviced a
KITCHENAID COOKTOP ELE
Model KECC667BBL02
Near Kent, OH 44240
Robert A.
Job Details: 04/11/2018
Installed cooktop and seal, op test ok; Job Cmpltd,