Near Cleveland, OH 44102
Corina H
Job Details:
12/20/2018
DISHWASHER KITCHENAID KDHE404DSS0 replaced the control. Found drain pump is missing a fin and the fan motor is leaking. Will need a new fan and drain pump. Cust is calling whirlpool to see if they will cover the parts.
Near Kirtland, OH 44094
Brian M
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KRFC300EBL01 Installed doors OP TEST OK
Near Strongsville, OH 44136
Mac
Job Details:
12/20/2018
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 Replaced console. All functions normal.
Near Pepper Pike, OH 44124
Jeff M
Job Details:
12/20/2018
RANGE KITCHENAID KSEG700EBS2 The panels clear coat is coming off ; ordrng 1 W11091880 (UI PANEL )
Near MENTOR ON THE, OH 44060
Brian B
Job Details:
12/20/2018
DISHWASHER PORT WHIRLPOOL KUDS40CVSS4 "Found broken door latch. Operated manually to make sure panel is working. Customer paid dep, office to order part. ; ordrng 1 WPW10404412 (DOOR LATCH 3701), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
Mac
Job Details:
12/20/2018
MICROWAVE WHIRLPOOL WMH78019HZ1 "Not heating. Turntable gear missing. Office to order magnetron, diode, and turn gear. ; ordrng 1 W10337248 (driver,turntable) and 1 W11230995 (magnetron ) and 1 W11256462 (diode )"
Near Strongsville, OH 44149
Mac
Job Details:
12/20/2018
DRYER GE GTD42EASJ0WW "Customer states that dryer had a burning smell during last load. Found bearing to drum is wearing unevenly and caused a bolt to fall out. The drum is not riding evenly and causing damaged to drum, diffuser plate, and bearing. Also, knob is lose from hair
Near Olmsted Township, OH 44138
Mac
Job Details:
12/20/2018
B/IN REFRIGERATO JENN-AIR JS48PPDBDA Found connection issues with control. Corrected issue. Tested ok.
Near Lyndhurst, OH 44124
Brian M
Job Details:
12/20/2018
RANGE WHIRLPOOL WFG540H0AW0 Cc of unit not pre heating Found unit to be direct spark Found cookie sheets in bottom drawer Removed cookie sheets ran test bake 350 and waited for unit to cycle 2 times OP TEST OK Advised on placement of pans in bottom
Near Lyndhurst, OH 44124
Brian M
Job Details:
12/20/2018
DISHWASHER KITCHENAID KUDS35FXSSA "Installed control, harness and and UiRan test cycle OP TEST OK"
Near Cleveland, OH 44139
Brian M
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Recovered r134 Installed listed part Ran 30 inch vac for 20 min Filled unit with 5.5 oz of r134a Frost pattern returned to evaporator OP TEST OK Advised to give unit 48 hrs
Near Pepper Pike, OH 44124
Jeff M
Job Details:
12/20/2018
DRYER WHIRLPOOL NED4655EW1 The units door was tuff for the cust too open n close I pinched the the metal catch and made it a little bit easier for her
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/20/2018
WASHER MAYTAG MVWB300W02 Cc of small leak Found unit to over fill in the bleach and detergent cups Also suspension weak causing basket to lean away from both dispensers Also found cold water valve leaking at the shut off not bad just a little bit to cause a slow drip Needs suspen
Near Mantua Township, OH 44255
Robert A.
Job Details:
12/20/2018
RANGE KITCHENAID KFGD500EWH04 "Installed spark mpd andswitches, op test ok"
Near Reminderville, OH 44202
Brian M
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found unit with all lights off with power plugged in Ff 50 freezer 50 No fans running Power cycled unit lights and fan functioned returned Unit needs control boards replaced ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and
Near Ravenna, OH 44266
Robert A.
Job Details:
12/20/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed sump, ran diognostic cycle, op test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW8040DW4 Replace gearcase opt test ok
Near Avon Lake, OH 44012
Mac
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 Claimed refrigerant. Installed new 3 way valve and valve coil. Installed new dye drier from truck stock as well. Put into vacuum for 15 minutes and held for additional 15. Charged with 5.3 ounces of refrigerant. All tested ok.
Near North Ridgeville, OH 44039
David R
Job Details:
12/20/2018
RANGE WHIRLPOOL WEE730H0DS0 Replaced bake element. Tested out element. Op test ok.
Near Lorain, OH 44053
Gabriel P
Job Details:
12/20/2018
WASHER MAYTAG MVWC416FW0 "Use a new bolt from truck stock ,ran calibration and auto test,opt test ok; used 1 W10076270 (BOLT ) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found no voltage goin to ice maker reboot computer then jump start icemaker it cycle to it home position turn valve on and fill icemaker show customer that is working opt test ok
Near Aurora, OH 44202
Dan
Job Details:
12/20/2018
MICROWAVE KITCHENAID KOCE507ESS05 "Installed new magnetron, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details:
12/20/2018
DRYER GE GTDP200EF4WS Check motor drive is good check fuse by terminal it had continuity pass customer needs a timer and start switch ; ordrng 1 WE4M416 (push to start switch) and 1 WE4M533 (timer)
Near Parma Heights, OH 44130
Paul P.
Job Details:
12/20/2018
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Found piece of metal grate blocking fan, and fan oriented improperly. Reoriented fan, reinstalled microwave, now operating properly."
Near Geneva Township, OH 44041
Arthur V
Job Details:
12/20/2018
MICROWAVE AMANA AMV2307PFS0 Replaced switch assembly’s. Op test good
Near Broadview Heights, OH 44147
Paul P.
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL MFF2055YEW01 "Found freezer frosted up in the back by the evaporator fan. Defrosted freezer. Per service pointer W10875533A, replaced brass thermistor with W10902214 thermistor from truck stock. Ops test good. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) fr
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details:
12/20/2018
RANGE GE JB705ST1SS Cust complaint unit bake temp not correct. Went into diagnostics and found temp set to minus 20. Reset for zero (default setting) and did a temp check at 350 deg F. Temp low after cycling. Reset calibration at plus 20 deg. After resetting calibration u
Near Fairport Harbor, OH 44077
Arthur V
Job Details:
12/20/2018
WASHER FRIGIDAIRE FFLE3911QW0 Cust complaint unit is not filling enough .. called techline Ran diagnostics. All functions normall no errors unit is working as designed.
Near Fairport Harbor, OH 44077
Arthur V
Job Details:
12/20/2018
WASHER WHIRLPOOL WFW8540FW0 Getting a f3e1 error. No 5vdc at Control. Needs acu and water level sensor ; ordrng 1 W11201289 (CONTROL ) and 1 WPW10448876 (switch-wl)
Near Painesville Township, OH 44077
Arthur V
Job Details:
12/20/2018
WASHER MAYTAG MVWC565FW1 Customer states unit not operating properly ——ran diagnostics No errors. Advised cust how to load and how much detergent to use. Ran a recalibration cycle. And a auto cycle. Both passed. Could not duplicate issue
Near Painesville, OH 44077
Arthur V
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL GI6FARXXF02 Found unit needed a drain tube kit. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near University Heights, OH 44118
Corey L.
Job Details:
12/20/2018
DRYER WHIRLPOOL LGQ8611PW0 "Customer complaint of noises during operation, confirmed rollers and bearing are worn out, quoted to repair using ts part, ok, replaced belt, pulley, and four rollers, and lubricated, cleaned blower housing out, op test good; used 1 4392067 (DRYER REPAIR
Near Munson Township, OH 44024
Arthur V
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KFIS25XVMS2 Replaced main bd. Reset code to 1813. Unit started before i left. Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Shaker Heights, OH 44122
Corey L.
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KSCS25FVMS02 See DH pvr
Near Brooklyn, OH 44144
Corey L.
Job Details:
12/20/2018
RANGE WHIRLPOOL WFG320M0BS2 "Customer complaint f1 code and was told either control or sensor was the issue, confirmed f1 codes, cleared, unplugged unit for 30 sec, started bake at 350, unit preheated to 353 on load after 25 min with no errors, unit needs new control; ordrng 1 WPW10
Near Rocky River, OH 44116
Corey L.
Job Details:
12/20/2018
REFRIGERATOR JENN-AIR JFC2089HTB2 "Customer complaint cooling loss in both sections, confirmed temps were 35 frz and 45 ff, fans are running, compressor is not running, found start device failed, quoted to repair using ts starter, ok, replace, op test good, advised customer to allow 24 hr
Near Cleveland, OH 44102
Corey L.
Job Details:
12/20/2018
RANGE WHIRLPOOL WFG114SVQ0 "Customer complaint oven not lighting, confirmed, found bake ignitor open, called landlord to quote repair with ts, no answer, office contacted landlord, spoke with JY ok to repair and bill to landlord, replaced ignitor, op test good ; used 1 12400035 (IG
Near Rocky River, OH 44116
Paul P.
Job Details:
12/20/2018
RANGE AMANA AER6303MFS1 "Found terminal block damaged, had shorted out against terminal cover. Office to order terminal block. Note there’s damage to the locknuts, will need 2 locknuts for the terminal block, none showing in diagram, comes up as the wrong part number. Office als
Near Bay Village, OH 44140
Corey L.
Job Details:
12/20/2018
WASHER MAYTAG MDB7749AWM1 "customer complaint start button not working, confirmed, disconnected overlay from board, no silver migration seen, every other selection functions, unit needs new panel, customer said they were told panel was covered extended, showed customer the what th
Near Fairview Park, OH 44126
Corey L.
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "While installing new im, noticed the harness connectors are positioned to make it look plugged in, touched wire and found harness not connected, reconnected harness, ran test 57, op test good"
Near Seven Hills, OH 44131
Corey L.
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed evap and drier, put unit in 29 “ vacuum, added 5.2 oz of r134a, low side read 10, high at 125, good frost pattern, op test good"
Near North Olmsted, OH 44070
David R
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Checked temps, fine. Settings are at recommended. Crisper drawers were not aligned, fixed. Op test ok."
Near North Olmsted, OH 44070
Mac
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced led power supply. This corrected part of issue. Now sides are lit but top is dim. Office to order led modules with harness.; ordrng 1 W11228131 (led w/ harness )
Near Strongsville, OH 44136
David R
Job Details:
12/20/2018
DRYER MAYTAG MED6000AW0 "Checked voltage reading, correct. Board is fine. Found heating element shorted, replaced from t/s. Op test ok.; used 1 WP8544771 (ELEMENT) from stock"
Near Strongsville, OH 44136
David R
Job Details:
12/20/2018
DISHWASHER WHIRLPOOL KUDS30IXBL9 "Control panel cracked. Needs control panel. Customer thinking of repair, ****Do not order part.; ordrng 1 W10903576 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Kent, OH 44240
Robert A.
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW7500GW0 "Installed valve ran test 51, op test ok"
Near Lorain, OH 44052
David R
Job Details:
12/20/2018
WASHER MAYTAG MVWX655DW1 "Installed control. Agitator bushing, seized on agitator and will not come loose. Will need to return with more tools. ; schdld next appmnt for 12/18 TUE 2-5"
Near Ravenna, OH 44266
Robert A.
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW5000DW1 "Found hub stripped, wash plate damaged, gearcase damaged, needs more parts; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASH PLATE) and 1 W11035751 (GEARCASE)"
Near Aurora, OH 44202
Robert A.
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KUDF204ESB00 "Found unit on, comp and fans running, no heat on highside, no room to tan lowside, comp pulling, .25 amp, needs comp and drier; ordrng 1 W10163273 (DRIER) and 1 WPW10772872 (COMP)"
Near Hunting Valley, OH 44022
Jeff M
Job Details:
12/20/2018
ICE MACHINE KITCHENAID KUID508ESS1 Customer was hearing a strange noise coming from the icemaker unfortunately I was unable to to hear the noise the machine was quiet and had a decent amount of ice inside unit tested good
Near Kent, OH 44240
Robert A.
Job Details:
12/20/2018
WASHER MAYTAG MVWX655DW1 "Ran diognostics, off bal load, ran recal, found hub stripped, needs hub; ordrng 1 W10528947 (HUB ASM2616), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Russell Township, OH 44022
Brian M
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door Cc of door not having badge Ordering badge customer to install badge ; ordrng 1 W10839793 (nameplate)
Near Chesterland, OH 44026
Jeff M
Job Details:
12/20/2018
REFRIGERATOR FRIGIDAIRE FGHN2844LFA Installed new part unit op tested good
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
12/20/2018
RANGE FRIGIDAIRE FGFS36FWF The ignitor failed installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock
Near University Heights, OH 44118
Brian B
Job Details:
12/20/2018
WALL OVEN WHIRLPOOL WOS51ES4ES00 Pulled oven out using oven dolly. Replaced thermal cutoff. Reassembled Oven. Tested oven at 350. Op test ok .
Near Cleveland, OH 44135
Paul P.
Job Details:
12/20/2018
RANGE AMANA AGR5330BAS3 "Found front door panel coming loose, will need new panel. Office to order stainless panel.; ordrng 1 WPW10535793 (glass-door)"
Near Cleveland, OH 44121
Brian B
Job Details:
12/20/2018
RANGE TAPPAN 12146730/04170 "Machine approx 50 + yrs old. Found upper oven door springs broken and temp control out of range. Will need new door springs and thermostat. Also, clock not working , but does not affect oven operation. Called SM, and marcone. Mod # does not even show up
Near Lorain, OH 44052
Gabriel P
Job Details:
12/20/2018
DISHWASHER WHIRLPOOL DU1055XTSQ3 Customer needed some understanding of why the drain don’t work when is hook all the way to basement call Brian and he explain for me
Near Cleveland, OH 44135
Paul P.
Job Details:
12/20/2018
DRYER AMANA NED4655EW1 "All cutoffs check out properly. Proper voltages in to dryer. No short circuits. Timer shows advancing, but not starting the heat or run motor cycles. Office to order motor and timer.; ordrng 1 279827 (motor!dryer) and 1 W10857612 (timer)"
Near Wellington, OH 44090
David R
Job Details:
12/20/2018
RANGE WHIRLPOOL WFC310S0ES2 Called customer they have two burners that just won’t sit straight and are bent. Needs two burners replaced. Called customer. She is sending pop to techs phone. No need to return. Customer will install. ; ordrng 1 W11255551 (BURNER) and 1 W11255552 (BURNE
Near Amherst, OH 44001
Gabriel P
Job Details:
12/20/2018
RANGE MAYTAG MER8800FZ1 Replace cook top opt test ok
Near Amherst, OH 44001
Gabriel P
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Steam out drain tube and pan,also took out drain tube from back found black nasty poop inside drain tube is clear out show customer opt test ok also change defrost to 8 hours"
Near Avon, OH 44011
Gabriel P
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Check temp on freezer 20 degrees unit was not when I arrive so I plug in and start with dryer first it been about 25 to 30 minutes frigde been plug and freezer temp droping already to 20 degrees I really don’t think anything wrong with fridge ask to leave
Near Cleveland, OH 44113
Corina H
Job Details:
12/20/2018
DISHWASHER MAYTAG MDB7749SBM1 "CC that it leaking, the soap dispenser does not stay shut and the wheels on the bottom rack are broken. Found the fill hose is cracked, soap dispenser latch is not staying shut and the wheels are broken. Will need hose, dispenser and wheels. Called SM to
Near Avon Lake, OH 44012
Corina H
Job Details:
12/20/2018
WASHER MAYTAG MVWB835DW0 "CC that the spin cycle is loud, found the bearings are worn. Will need a new gearcase. Customer does not want to repair"
Near Fairview Park, OH 44126
Corina H
Job Details:
12/20/2018
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the ribbon cable, spring and link and UI they had sent out. The door still creaks when opening. Will need new hinges. Called SM to refund the spring and links. Cust has a baseboard around dishwasher where a water will not fit. Took pic. Cust doe
Near Avon Lake, OH 44012
Corina H
Job Details:
12/20/2018
WASHER MAYTAG MVWC565FW0 "CC that the unit is leaking from the right side and it does not spin the clothes out. Found the gear case is leaking oil. Will need a gear case, cam, shifter, drain pump, motor, belt and hub. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit)
Near Bay Village, OH 44140
Corina H
Job Details:
12/20/2018
RANGE MAYTAG MER8800FW1 "Cust showed pop, sent pic. CC that the unit is dead. Checked the terminal block l1-n 129 v. L2-n 0 volts l1-l2 120 volts. Will need an electrician. Optest ok."
Near Avon Lake, OH 44012
Corina H
Job Details:
12/20/2018
DBL WALL OVEN JENN-AIR JJW2830WP00 "CC. That the unit shuts off after 30 seconds. Ran diag f8e0 low speed fan. Checked the fan, nothing obstruction around it. Will need a new UI. Called SM to order; ordrng 1 W10401274 (panl-cntrl) and 1 WPW10273666 (blower) and 1 WPW10273667 (blower)"
Near Bay Village, OH 44140
Corina H
Job Details:
12/20/2018
WASHER MAYTAG MVWC415EW1 "CC that the unit is not turning on and making a noise. Found the drain pump is running, held the start button in for 10 seconds. Started a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest
Near Cleveland, OH 44107
Corina H
Job Details:
12/20/2018
OTR MICROWAVE WHIRLPOOL WMH31017AS4 CC that the door is not saying closed on the control. Found the door cam is in the open position. Replaced the cam from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Bay Village, OH 44140
Corina H
Job Details:
12/20/2018
REFRIGERATOR KITCHENAID KSSC42QVS01 "CC that the UI is flashing and the ff is not cooling. Ff 56 fz -2. Checked the service pointers W10802724C to replace the control. Called SM to order part; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Shaker Heights, OH 44122
Brian M
Job Details:
12/20/2018
RANGE KITCHENAID KSGG700ESS0 Cc of unit flashing F8E0 Found Low fan speed not working Replaced fan from truck stock Ran test bake fan turned on as it should OP TEST OK ; used 1 W11107275 (FAN-BLWR10878) from stock
Near Beachwood, OH 44122
Brian M
Job Details:
12/20/2018
DISHWASHER KITCHENAID KUDG25SHBL0 Cc of unit not working Found unit to function other than fill valve not opening Fill valve getting power but not opening Needs fill valve replaced ; ordrng 1 W10844024 (valve-inlt)
Near Beachwood, OH 44122
Brian M
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed control and ui OP TEST OK Advised to let go for 48 hours to let temps adjust
Near Beachwood, OH 44122
Brian M
Job Details:
12/20/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc of no power Found power not properly installed Fixed power wiring OP TEST OK
Near Cleveland, OH 44104
Brian M
Job Details:
12/20/2018
WASHER MAYTAG MVWC425BW0 Cc of unit draining Found unit to be stuck in drain cycle Reset board ran auto Ran calibration OP TEST OK Advised on soap usage and how to much soap causes the pressure sensor to sense an over flow and shut down and drain
Near Cleveland, OH 44105
Brian M
Job Details:
12/20/2018
WASHER MAYTAG MVWB765FW1 Cc of squeaking Found gearcase to have a high pitch squeal when in high speed spinNeeds gearcase ; ordrng 1 W10811956 (drum assy)
Near Berea, OH 44017
Mac
Job Details:
12/20/2018
DISHWASHER KITCHENAID KDFE104DBL5 Unit not responding to touch. Removed panel and disconnected membrane. Plugged in and closed door. Drain pumped turned on. Office to order console.; ordrng 1 W11105845 (console)
Near Brooklyn, OH 44144
Paul P.
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW5000DW0 "Found wash-plate stripped, also gear case not fully engaging in spin, leaking on to drive assembly components. Office to order gear case, drive pulley kit, actuator, and belt.; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10771760
Near Parma, OH 44129
Paul P.
Job Details:
12/20/2018
WASHER AMANA ALW880QAW "Seal on transmission just starting to go out. Customer does not want to do further repairs at this time, transmission and seal kit too costly to repair (and not showing up as available)."
Near North Royalton, OH 44133
Paul P.
Job Details:
12/20/2018
DISHWASHER KITCHENAID KUDS30IXBT6 Found inner door insulation had slipped down on the right side and was sitting partially in to tub. Removed panel and situated insulation properly. Dishwasher now operating properly. Set down mitigation mat.
Near Brooklyn, OH 44144
Paul P.
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found freezer setting up, freezer at -15. Water line to ice maker had a thin coat of ice. Adjusted setting to 4. Cleaned up frost, ice maker filled normally. Set down mitigation mat."
Near North Ridgeville, OH 44039
Mac
Job Details:
12/20/2018
RANGE WHIRLPOOL WFE525S0HV0 "Part that was received this time was stainless, not black stainless. Office to order black stainless front panel.; ordrng 1 W11247684 (FRONT DOOR PANE W/GLASS)"
Near Olmsted Falls, OH 44138
Mac
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW5000DW0 Replaced hub and wash plate. Ran calibration and tested ok.
Near Westlake, OH 44145
Mac
Job Details:
12/20/2018
DRYER WHIRLPOOL WGD4815EW2 Door was difficult to close. Dusted door catch. All tested ok.
Near Painesville, OH 44077
Arthur V
Job Details:
12/20/2018
WASHER WHIRLPOOL WTW8040DW4 Replaced console and main control. Ran a service test and a recalibration cycle. Both passed. Unit is plugged into a regular receptacle now but sump pump is on the same circuit. Unit op test good at this time Took core for return
Near Concord Township, OH 44077
Arthur V
Job Details:
12/20/2018
DISHWASHER MAYTAG MDG7749AWM2 Found debri in where chopper blade sits causing lower than normal water pressure. Removed covers and debri and retested.
Near Painesville Township, OH 44077
Arthur V
Job Details:
12/20/2018
WASHER MAYTAG MVWB835DW1 Found drain pump faulty. Removed water from tub and replaced drain pump. Tested. Op test good ; used 1 W10876600 (PUMP-WATER) from stock
Near Concord Township, OH 44077
Arthur V
Job Details:
12/20/2018
REFRIGERATOR GE ZIS480NXB New part is longer than the original and does not fit in the space needed. Called techline no help they state have to go thru parts department for resolution. Called SM he is calling GE parts to find a resolution—— installed original back into place. Part
Near Strongsville, OH 44149
David R
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Steamed unit out, replaced thermostat, checked drain tube. Op test ok."
Near Brooklyn, OH 44144
Corey L.
Job Details:
12/20/2018
RANGE WHIRLPOOL WFE510SOHB "Customer complaint of a heating problem, both broil and bake elements heating, all four stove top burners are heating, started bake cycle at 350, preheated for 25 min, canceled, ran diagnostics, no errors, cavity temp was 226, let element cycle off and b
Near Burton Township, OH 44021
Robert A.
Job Details:
12/20/2018
RANGE FRIGIDAIRE PLGF389ACA "Found bake ignitor, pulling 1.3amps, needs ignitor, replaced, op test ng, ignitor recieving 120vac, replaced again, op test ok; used 1 12400035 (IGNITER5299), 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Strongsville, OH 44136
David R
Job Details:
12/20/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Checked drain pump, nothing blocking it. Ran drain, came on. Op test ok."
Near Warrensville Heights, OH 44122
Brian B
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 ". Found Icemaker not making ice. Arm is stuck in up position. Found arm is binding after water fills unit , and does not drop down. Pushed arm down and Icemaker cycled and filled. called TL, Butch, did not get sr #.. advised him that arm keeps binding. R
Near Shaker Heights, OH 44120
Brian B
Job Details:
12/20/2018
DRYER WHIRLPOOL MED3500FW1 "Per entitlement, machine still under 1 yr warr. Updated purchase date with customer invoice. Found machine making loud vibrating noise. Removed top, front, and blower housing. Found blower wheel built up with lint. Cleaned out blower housing and wheel. R
Near Shaker Heights, OH 44120
Brian B
Job Details:
12/20/2018
REFRIGERATOR WHIRLPOOL ED5VHGXMB10 "Water leaking under machine. Found leak in filter housing. Will need new housing and filter. Customer paid for filter. Please have fed ex leave package on back porch due to thieves stealing packages.; ordrng 1 EDR5RXD1 (FILTER 6200) and 1 WP2186443 (FILT
Near WARRENSVL HTS, OH 44122
Brian B
Job Details:
12/20/2018
DRYER WHIRLPOOL LG6811XSW0 "Machine making noises. Removed drum. Found worn out drum rollers, belt, and idler pulley. Replaced from t/s. Ran test cycle. Op test ok.; used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock"
Near Cleveland Heights, OH 44118
Brian B
Job Details:
12/20/2018
WASHER MAYTAG MVWC300XW0 "Replaced capacitor.. ran calibration and auto test and drain and spin. Op test ok. Machine in basement next to floor drain, no water mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44135
Corey L.
Job Details:
12/20/2018
REFRIGERATOR MAYTAG MBF1958XES1 "Customer complaint freezer is too cold because of frost on the back wall took pictures of frost then blow dried the frost off, temps were 35 ff and 9 frz settings were 3 for frz and 5 for ff with 7 coldest and 4 rcmd, found duck bill style drain valve, p