Service History 1117 | Freds Appliance

We serviced a

KDTE104ESS2 Kitchenaid

Model Dishwasher

Near Cleveland, OH 44121

Corina B

Job Details: 07/18/2018

CC that the gasket to the dispenser has fallen off. Found the gasket is falling off. Replaced the dispenser from t/s. Optest ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, OH 44145

Brian B

Job Details: 07/18/2018

Verified pop, sent pic. Found broken dispenser. Replaced from t/s. Ran test cycle. Op test ok. Placed water mat, sent pic.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near North Olmsted, OH 44070

Chad P.

Job Details: 07/18/2018

Unit stored latch fault. Latch not staying closed. Adjusted door. Door not latching. Reset control to factory default. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVB03

Near North Olmsted, OH 44070

Chad P.

Job Details: 07/18/2018

Replaced I.m. And cycled. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near North Ridgeville, OH 44039

Chad P.

Job Details: 07/18/2018

Turned shut off bar to I.m. Off as it is not plumbed. Cycled comp on and off and let unit run a defrost cycle. Unable to duplicate the noise at this time. Advised to use as normal. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FS0

Near Strongsville, OH 44149

Chad P.

Job Details: 07/18/2018

Found lamp I’ll not turn off. Relay on control is stuck. Needs control and bulb replaced. Board shows discontinued. Not possible. Unit is only a year old. S.m. To please research parts. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10824822 (CONTROL), schdld next appmnt

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Strongsville, OH 44149

Chad P.

Job Details: 07/18/2018

Cc that unit seems to be too hot still. And seems to not dry on bedding. Vent is clear. Ran bedding and timed dry. Unit headed in both but did not have temp difference when temp was level changed. Needs thermostat and Thermistor. ; ordrng 1 WP3391912 (THERMOSTAT) and 1 WP8577274 (THERMISTOR), schdld next appmnt for 7/23 MON 1-4, saved tckt [SdLink\312742a.png], save

We serviced a

WOD51EC0AS05 Whirlpool

Model Range

Near Shaker Heights, OH 44122

Brian M

Job Details: 07/18/2018

Installed thermostat Tested bake on both upper and lower to 350

We serviced a

MFX2876DRM Maytag

Model Refrigerator

Near Kirtland, OH 44094

Corey L.

Job Details: 07/18/2018

Customer complaint ff section not cold, ff temp at 50, found ff evap iced over, cleared ice, found thermistor just dangling, crimped clip to fit pipe tight, evap cover seal good, fans good, thermistor within range; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Strongsville, OH 44149

Chad P.

Job Details: 07/18/2018

Pulled unit and turned water on. No leaking. Ran disp. No water. Drain pan checks good. Drain line checks good. Supply line checks good. Advised to monitor. Op test ok. ; Job Cmpltd,

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near University Heights, OH 44118

Corey L.

Job Details: 07/18/2018

Customer complaint dryer not heating, confirmed no heat, unit only getting 110v, customer checked fuse, fuse blown, screw in style fuse customer replaced with new, dryer now heats, op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Strongsville, OH 44136

Gail V.

Job Details: 07/18/2018

Found duck bill failed and filled up freezer with ice. Tech was unable to safely remove the door. Advised unit will need to be shut down and defrosted before a repair can be made. Unit now in a total no cool. Forced on for this Wednesday. C.p. Has spare drain trap no need to order parts. C.p. Only. ; schdld next appmnt for 7/18 WED 2-5,

We serviced a

SF315PEKW0 Whirlpool

Model Range

Near Mentor, OH 44060

Corina B

Job Details: 07/18/2018

CC that the oven does not bake or broil. Checked the amp drawl 2.59 amps. Will need a new igniter. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299)

We serviced a

WOS51ES4ES00 Whirlpool

Model Wall Oven

Near Highland Heights, OH 44143

Corina B

Job Details: 07/18/2018

CC that the oven quit working after a self clean. Found the thermal fuse is open. Will need a new fuse. Called SM to order parts. ; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)

We serviced a

JXD7036YS2 Jenn-Air

Model Down Draft Vent

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/18/2018

CC that the unit only goes half way up. Unit ones half way up. If you pull up on it will go up. Needs a new motor. Called SM to order part; ordrng 1 WPW10398274 (motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/18/2018

Installed rails. Op test ok. ; Job Cmpltd,

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near Middleburg Heights, OH 44130

Macaulay G.

Job Details: 07/18/2018

Start button (push to start relay) not sending voltage, and timer shorted out. Office to order relay-push to start and timer.; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Cleveland, OH 44109

Chad P.

Job Details: 07/18/2018

Installed lid lock assy. Op test ok ; Job Cmpltd,

We serviced a

PFSS6PKXASS GE

Model REFRIGERATOR

Near Cleveland, OH 44110

Dan H

Job Details: 07/18/2018

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.64oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890131, and 2 WPW10143759 (DRIER)

We serviced a

KITCHENAID WASHER

Model KDFE104DSS5

Near Cleveland, OH 44109

Chad P.

Job Details: 07/18/2018

Confirmed outer panel pitting with rust. Needs replaced. ; ordrng 1 WPW10751392 (DOOR PANEL ), schdld next appmnt for 7/27 FRI 2-5,

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS0

Near Cleveland, OH 44109

Chad P.

Job Details: 07/18/2018

Installed hinges and ran unit at 425. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2570AEB4

Near Cleveland, OH 44109

Chad P.

Job Details: 07/18/2018

Found i.m. Binding. Replaced and cycled. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Independence, OH 44131

Chad P.

Job Details: 07/18/2018

Found gap in freezer door seal and both lower handles loose. Tightened handles and steamed and conformed freezer gasket. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS00

Near Brecksville, OH 44141

Chad P.

Job Details: 07/17/2018

Found ff evap solid block of ice. Per service pointer checked control software checks good. Needs evap cover assy replaced. Advised Cust unit will need to be shut down 24hrs before service date to defrost evap. ; ordrng 1 W11167902 (KIT), schdld next appmnt for 7/24 TUE 8-11 [**],

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Amherst, OH 44001

Brian B

Job Details: 07/17/2018

Replaced control. Ran calibration and auto test. Ran manual diag and checked hot and cold water. Both working properly. Ran normal cycle on tap cold. Machine progressed from sensing to wash. All functions normal. Op test ok. Placed water mat.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Strongsville, OH 44149

Brian B

Job Details: 07/17/2018

Replaced control due to F1 code. Tested oven op test ok. Adjusted top burners.; Job Cmpltd,

We serviced a

KBLS22KWMS5 Kitchenaid

Model Refrigerator

Near Cleveland, OH 44107

Corey L.

Job Details: 07/17/2018

Customer complaint refrigerator not cooling, ff temp was 58, frz was 48, fans are running, compressor is running really loud and super hot, evap and no frost pattern, added 1.5oz of r134, here was no change, restriction in the line, advised getting compressor done at the same time since its running hot and we have parts covered under 120month warranty of sealed system repairs, customer in complete no cool please put on cancellation list; ordrng 1 W10507884 (compressor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Strongsville, OH 44136

Brian B

Job Details: 07/17/2018

Verified dop, sent pic. Machine not draining. Removed drain hose from under sink plumbing. Found found stub clogged by small washer. Cleared pipe, ran test cycle., machine now draining. Op test ok. Advised customer .; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 07/17/2018

The unit is only getting 120. They need an electrician I licensed electrician; Job Cmpltd,

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM01

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 07/17/2018

Installed new part unit op tested good incorrect handle. Customer can install; ordrng w10803532

We serviced a

KENMORE WASHER

Model 11025132410

Near Wickliffe, OH 44092

Jeff M

Job Details: 07/17/2018

Start button is not working very well needs new control estimate on; ordrng 1 W10683781 (cntrl-elec),

We serviced a

KUDI02FRSS1 Kitchenaid

Model Dishwasher

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/17/2018

Cc that unit won’t start Found ui locked Unlock ui Ran test cycle OP TEST OK

We serviced a

MHW5100DW0 Whirlpool

Model Washer

Near Brecksville, OH 44141

Brian M

Job Details: 07/17/2018

Installed tub Could not get stator off old tub bolts are stripped Needs shield screws and stator Also while moving old tub out detergent fill tube broke Needs drawer assy ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10870753 (shield) and 3 WPW10253476 (screw)s and 1 WPW10657810 (stator)

We serviced a

WTW4816FW2 Whirlpool

Model Washer

Near Rocky River, OH 44116

Corey L.

Job Details: 07/17/2018

Customer complaint washer has hot water during all cold cycles, ran test cycle on water valves, hot and cold hoses are reversed, corrected, op test good; Job Cmpltd

We serviced a

WTW4816FW1 Whirlpool

Model Washer

Near Beachwood, OH 44122

Corina B

Job Details: 07/17/2018

CC that the unit does not rinse or go into a spin. Ran diag F5E2 – LID LOCK FAULT. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH 8685)

We serviced a

FFGF3023LQF Frigidaire

Model Range

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 07/17/2018

Gas company tagged oven for gas leak at regulator. Office to order regulator.; ordrng 1 316091706 (regulator)

We serviced a

WFG320MOBW2 Whirlpool

Model Range

Near Elyria, OH 44035

Macaulay G.

Job Details: 07/17/2018

Igniter is taking too long to get hot enough to ignite oven. Replaced igniter with one that was sent. All tested ok.;

We serviced a

JENN-AIR WALL OVEN ELE

Model W2410B

Near Wickliffe, OH 44092

Jeff M

Job Details: 07/17/2018

Broil element is open in the infinite switch that sounds power is not working but is discontinued unit is very old customer will buy new; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, OH 44077

Arthur V

Job Details: 07/17/2018

Found door switch faulty not allowing dispenser to start. Needs switch ; ordrng 1 WPW10656771 (switch), schdld next appmnt for 7/24 TUE !,

We serviced a

GE DRYER

Model DHDVH52EF0WW

Near Mentor, OH 44060

Arthur V

Job Details: 07/17/2018

Installed parts listed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

GE DISHWASHER

Model GDF520PGD1BB

Near Perry Township, OH 44081

Arthur V

Job Details: 07/17/2018

ustomer complaint unit ran 2 hrs on light cycle. Advised customer to run water in sink before starting dish washer Called ge techline talked to Bruce. Ran diagnostics no errors. Bruce stated that if water was not hot enough it could take it that long to wash. Unit op test good at this time. Could not duplicate issue. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Geneva Township, OH 44041

Arthur V

Job Details: 07/17/2018

Replaced drain pump. Op test good ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Robert A.

Job Details: 07/17/2018

Installed auger motor and seal, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0A

Near Aurora, OH 44202

Robert A.

Job Details: 07/17/2018

Ran diognostics i30 control problem, if0 water level/ suds, needs control and pressure sensorCust to let us know; ordrng 1 117492610 (CONTROL17995) and 1 5304504077 (PRESSUR KIT5877), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PFBA

Near Streetsboro, OH 44241

Robert A.

Job Details: 07/17/2018

Installed ui, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 07/17/2018

Installed bearing kit and hinges, ran diagnostic cycle, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Streetsboro, OH 44241

Robert A.

Job Details: 07/17/2018

Cc not disp ice, reset bin and auger, op test ok; Job Cmpltd,

Near North Madison, OH 44057

Holly Butcher

Job Details: 07/17/2018

We serviced a

KFGG500ESS0 Kitchenaid

Model Range

Near Westlake, OH 44145

Corey L.

Job Details: 07/17/2018

Customer complaint temps are not right, put cast pan in center of oven and started bake at 350, waited 25 min to preheat, temp was 331, closed door and checked again one min later pan was 369, customer asked to calibrate up, warned the unit is in range so this may affect cook times than what your now used to with this unit, ok

We serviced a

PGB960SEJ3SS GE

Model Range

Near Beachwood, OH 44122

Corina B

Job Details: 07/17/2018

CC that the bottom light does not work. Found the light bulb is burned out. Will need a lightbulb

We serviced a

MEDX655DW1 Maytag

Model Dryer

Near University Heights, OH 44118

Dan H

Job Details: 07/17/2018

Customer complaint of loud thumping sound, started normal dry cycle, heard drum make a slight thumping sound , leveled unit ,no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube

We serviced a

KUDS30IVSS3 Kitchenaid

Model Dishwasher

Near Beachwood, OH 44122

Dan H

Job Details: 07/17/2018

Customer complaint that unit is not cleaning and lower rack is hard to pull out, started normal wash cycle with upright glasses in racks, incoming water temperature at 83 degrees, glasses filled, lower rack wheels are broken, found rinse aid cap damaged and unable to be reinstalled, order lower rack wheels and rinse aid cap, advised customer to run hot water in sink before starting unit ; ordrng 1 WPW10077881 (cap) and 4 WPW10261335 (wheel)

We serviced a

NTW4605EW0 Amana

Model Washer

Near Lorain, OH 44055

Macaulay G.

Job Details: 07/17/2018

Found open winding on drive motor. Bleach dispenser damaged. Fault in actuator. Office to order drive motor and bleach dispenser. Will use actuator from truck stock. Set down mitigation mat.; ordrng 1 W10889172 (motor-drve) and 1 WPW10192089 (bleach disp assy), used 1 W10913953 (ACTUATOR)

We serviced a

KRFC302ESS Whirlpool

Model Refrigerator

Near Avon Lake, OH 44012

Macaulay G.

Job Details: 07/17/2018

Ice bin drawer was catching at railing. straightened rail and tested drawer magnetic catch, now working properly

We serviced a

WTW4616FW2 Whirlpool

Model Washer

Near Walton Hills, OH 44146

Corina B

Job Details: 07/17/2018

CC that the water valve is broken. Found the hot water valve is broken. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE)

We serviced a

WDF120PAFB0 Whirlpool

Model Dishwasher

Near Beachwood, OH 44122

Dan H

Job Details: 07/17/2018

Customer complaint that heat dry is not working, ran diagnostics no error codes found, unit completed test cycle, heater is not working, heater is recieving 120vac, found broken spot on heater, unit needs new heater, customer does not want repair ; ordrng 1 W10518394 (heater 4342),

We serviced a

WRF550CDHZ00 Whirlpool

Model Refrigerator

Near Avon Lake, OH 44012

Macaulay G.

Job Details: 07/17/2018

Found wire disconnected at water valve. Reconnected wire, made sure all connections were good, and ran water through dispenser to test. Refrigerator is now operating properly

We serviced a

WHIRLPOOL RANGE

Model KDRP407HSS10

Near Strongsville, OH 44149

Brian B

Job Details: 07/17/2018

CC that oven is not working properly. Tested oven at 350, heated normally. Customer said that keep warm and browning led’s come on sometimes. Let Oven heat for 30 minutes. Could not duplicate any issue. Reset power to unit. Advised customer that it may have been a glitch on control board.. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIG/SIDE-BY-S

Model GSC25C4EYY03

Near Willowick, OH 44095

Jeff M

Job Details: 07/17/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KFCO22EVBL2 Kitchenaid

Model Refrigerator

Near Cleveland, OH 44106

Brian M

Job Details: 07/17/2018

Cc that unit is still frosting up Found ice build up upper right hand corner Gasket is not hitting the fram all the way I was able to adjust it, but if this does not fix issue they need a new gasket

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Fairview Park, OH 44126

Macaulay G.

Job Details: 07/17/2018

Customer complaint washer won’t spin, showed pop, ran diagnostics found f2e1 stuck key, f5e1 lid lock fault, lid lock failed, replaced lid lock with ts latch, calibrated, op test good; used 1 W10838613 (LATCH)

We serviced a

KENMORE WASHER

Model 110.24052300

Near Streetsboro, OH 44241

Robert A.

Job Details: 07/17/2018

Found adj doggs warn, put unit into spin, basket spins, adj doen not, gearcase leaking oil, needs gearcase, clutchand driveCust to replace; ordrng 1 285753A (COUPLER1828) and 1 3360629 (GEARCASE20162) and 1 W10820043 (DRIVE14219) and 1 WP8299642 (CLUTCH5228) and 1 WP8537434 (CAM ADJ 3533), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WRF993FIFM00 Whirlpool

Model Refrigerator

Near Solon, OH 44139

Corina B

Job Details: 07/17/2018

CC that the ff is not cooling. Found the ff evap covered in ice and frost. Will need a new evap cover. Checked the software, 8.00 version. ; ordrng 1 W10889841 (cover-evap)

We serviced a

MVWB765FW1 Whirlpool

Model Washer

Near Bainbridge Township, OH 44023

Corina B

Job Details: 07/17/2018

CC that the unit makes a noise on sensing. Cust has a video of the squealing. Started a load with towels, could not duplicate the squealing. Checked the rotor and stator, good. Ran a drain and spin, good. Optest ok

We serviced a

KODC304EBL00 Kitchenaid

Model Wall Oven

Near Shaker Heights, OH 44122

Dan H

Job Details: 07/17/2018

Customer complaint that unit is not working after self clean, confirmed, Found thermal fuse open, unit needs new thermal fuse ; ordrng 1 W11025102 (fuse-thrml)

We serviced a

WFW9150WW01 Whirlpool

Model Washer

Near Westlake, OH 44145

Macaulay G.

Job Details: 07/17/2018

Noise is from drain pump running, making rear panel vibrate. All else tests ok. Put mitigation mat under washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Ashtabula, OH 44004

Arthur V

Job Details: 07/17/2018

, Found warm air return iced up causing no cool in fresh food compartment.. cleared with steam. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER DUET

Model GHW9150PW0

Near Geneva, OH 44041

Arthur V

Job Details: 07/17/2018

Replaced pump assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 596.76573062

Near Eastlake, OH 44095

Jeff M

Job Details: 07/17/2018

The unit has No frost pattern or heat transfer compressor is running fridge is 70° freezer is 60° needs an evaporator filter dryer. unit is over 10 years old customer will just buy a new one; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Mentor, OH 44060

Jeff M

Job Details: 07/17/2018

he unit has a basket speed error code. I ran a test cycle unit tested good I ran a recalibration cycle unit tested good I ran a drain and spin cycle unit tested good the code did not come back unit performed as it should; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG745H0FS1

Near Mentor, OH 44060

Jeff M

Job Details: 07/17/2018

Preheated the oven to 350 waited an extra five minutes after the pre-heat down unit tested good; Job Cmpltd,

We serviced a

JENN-AIR ELEC SLIDE-IN

Model JES9860CAB01

Near North Royalton, OH 44133

Chad P.

Job Details: 07/17/2018

alled Cust and explained that tech realized it’s not the switch but the relay that is wired in with it. Told Cust e will need to place a order for the relay and refund her the cost of th switch. She will set switch aside for us. She was very under standing. ; ordrng 1 WP8566493 (RELAY), schdld next appmnt for 7/23 MON 9-12

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXR2

Near Brooklyn Heights, OH 44131

Chad P.

Job Details: 07/17/2018

Found f6e1 fault. Communications fault between CCU and MCU. Started normal wash. No powered rotations. MCU has failed and needs replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Warrensville Heights, OH 44128

Chad P.

Job Details: 07/17/2018

Ran unit with load. Found agitator slipping. Needs agitator assy replaced. ; ordrng 1 285565 (agitator assy,comp), schdld next appmnt for 7/23 MON 2-5

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44136

Brian B

Job Details: 07/17/2018

Found rust spots on door. Tried to remove with scratch b gone ., but added some new scratches. Will need new outer panel. Called whirl TL, Mark. He said to replace panel but share service pointer , w10657156 with customer. This explains how to remove surface oxidation using afresh and magic eraser. Office to order part.; ordrng 1 WPW10629473 (PANEL), schdld next appmnt for 7/24 TUE !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Strongsville, OH 44136

Brian B

Job Details: 07/17/2018

Door sent is white. Wrong part was ordered. Will reorder door. Will r/s customer for 3 weeks, but advised customer to call when door arrives. Office to call and advise customer what to do with wrong door.; ordrng 1 LW10436760 (dor-fip ss), schdld next appmnt for 7/31 TUE !,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF0

Near Ravenna, OH 44266

Robert A.

Job Details: 07/17/2018

Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF0

Near Ravenna, OH 44266

Robert A.

Job Details: 07/17/2018

Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],

We serviced a

ZFSB23DNDSS GE

Model Refrigerator

Near Cleveland Heights, OH 44106

Brian M

Job Details: 07/17/2018

Scratches in floor in front of fridge took pic Installed water line tube OP TEST OK

We serviced a

CROSLEY WASHER

Model VAW3584GW0

Near Kent, OH 44240

Robert A.

Job Details: 07/17/2018

Ran diagnostics, no codes, ran recal cycle, good, tested valves, lidlock, spin, drain and adj, op test ok; Job Cmpltd,

We serviced a

WRF560SMYM05 Whirlpool

Model Refrigerator

Near Brook Park, OH 44142

Corey L.

Job Details: 07/17/2018

Customer complaint freezer door sticks and ice not being made, found condensation on roof of freezer section, big gaps in frame of unit around the doors, silicones gaps, seals are good, customer has a significant amount of food in the fridge and the ketchup bottle on top door shelf was hitting control preventing door from closing properly, found ice maker in the off position, turned on, cycled, im filled with water; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Garrettsville, OH 44231

Robert A.

Job Details: 07/17/2018

Found air shutters not adjusted, and when burner ignites flame is high, but then flame fades and goes out, tested top burners, doing the same thing, gas issue, talked w/cust, op test ok; Job Cmpltd,

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Westlake, OH 44145

Macaulay G.

Job Details: 07/17/2018

Found unit had lid lock error. Tested lock in manual testing mode. Lock not latching. Replaced lid lock from truck stock. Tested ok. Placed mitigation mat under washer.; used 1 W10838613 (LATCH)

We serviced a

GZ2FSRXYY1 Whirlpool

Model Refrigerator

Near Cleveland, OH 44118

Brian M

Job Details: 07/17/2018

Cc that unit was not making ice and water dripping from bottom of freezer Found ice build up in drip tray steamed clear Found Ice maker running but not calling for water Replaced ice maker from truck stockOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY)

We serviced a

NTW4516FW2 Amana

Model Washer

Near South Euclid, OH 44121

Brian M

Job Details: 07/17/2018

, Installed water valve OP TEST OK

We serviced a

WRS322FDAW04 Whirlpool

Model Refrigerator

Near Cleveland, OH 44109

Corey L.

Job Details: 07/17/2018

Customer complaint light is out, confirmed found freezer light all the way out and ff section one was dim the other out, needs to led lights; ordrng 2 WPW10515057

We serviced a

KBFN402ESS01 Kitchenaid

Model Refrigerator

Near Beachwood, OH 44122

Corina B

Job Details: 07/17/2018

Replaced the parts listed. Optest ok.

We serviced a

KMHS120EWH3 Kitchenaid

Model Microwave

Near Berea, OH 44017

Macaulay G.

Job Details: 07/17/2018

Microwave is not recognizing door being closed. Replaced door switches with harness. All tested ok

We serviced a

KESC307BWH4 Kitchenaid

Model Range

Near Berea, OH 44017

Macaulay G.

Job Details: 07/17/2018

Control board that is needed for repair, is now discontinued. Will not be able to repair

We serviced a

WRX986SIHZ00 Whirlpool

Model Refrigerator

Near Willowick, OH 44095

Brian M

Job Details: 07/17/2018

Cc that frost on lower right hand freezer Found freezer door not installed correctly Removed and cleaned ice, reinstalled door ; Job Cmpltd

We serviced a

KDTE104ESS1 Whirlpool

Model Dishwasher

Near Munson Township, OH 44026

Corina B

Job Details: 07/17/2018

CC that the unit is leaking. Started unit, ran for 30 min. Not leaking. Advised cust to use 1/2-1 tablespoons of detergent. Optest ok

We serviced a

KUDS30FXPA8 Kitchenaid

Model Dishwasher

Near Orange, OH 44122

Corina B

Job Details: 07/17/2018

Replaced the parts listed. Optest ok.

We serviced a

WOC54EC7AS00 Whirlpool

Model Microwave

Near Maple Heights, OH 44137

Corina B

Job Details: 07/17/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

MBF2258DEM00 Maytag

Model Refrigerator

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/17/2018

C that the ff is not cooling and the I’m is not working Ff 68 fz 0 found the evap fan not running. Will need a new control, fan and icemaker. Called SM to order parts.; ordrng 1 W10884390 (icemaker 8239) and 1 W11024089 (motor-evap 3909) and 1 WPW10503278 (refer elect cont brd 15220)

We serviced a

110.27086603 Kenmore

Model Washer

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/17/2018

Customer complaint of overload error code, ran drain and spin cycle, unit spins unit is level, no erratic shaking of basket, unable to duplicate the problem, unit is operating as designed

We serviced a

MDB8959SBW3 Maytag

Model Dishwasher

Near WILOUGHBY HLS, OH 44092

Brian M

Job Details: 07/16/2018

c that unit will not start Unit is getting power as soon as it’s plugged in drain kicks onNo selection is able to be made and drain does not shut off Needs UI and control board ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475778 (panel-cntl)

We serviced a

MSD2556AEW Maytag

Model Refrigerator

Near Cleveland, OH 44111

Dan H

Job Details: 07/16/2018

Customer complaint that unit is leaking water, found ice build up on freezer section floor common with drain tube clog, cleared evaporator drain tube, op test good

We serviced a

110.77841600 Kenmore

Model Dryer

Near Chardon, OH 44024

Brian M

Job Details: 07/16/2018

Cc that unit does not spin Found belt and pulley fine motor hums but will spin if pushed Needs motor replaced Estimate only

We serviced a

ED5HHAXVB01 Whirlpool

Model Refrigerator

Near Lyndhurst, OH 44124

Corey L.

Job Details: 07/16/2018

Customer complaint of water and ice on freezer floor, confirmed frz floor has frozen a sheet of ice, found drain tube clogged with hair and dust, removed and ran drain trap under the sink to clear obstructions, reinstalled, removed ice from freezer floor and evap drain pan; Job Cmpltd

We serviced a

LFFH17F3QWA Frigidaire

Model Freezer

Near Cleveland, OH 44135

Dan H

Job Details: 07/16/2018

Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, compressor and evaporator fan are not running, ordering thermostat and defrost timer; ordrng 1 297318010 (timer) and 1 5304513033 (thermostat )

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