We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Jason N
Job Details: 11/23/2021
Installed ice chute and pad. Turned ice maker back on. Ice door operation test good. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44135
Marie V
Job Details: 11/23/2021
"Cc that the unit is getting too much condensation on the panel. Verify water cold and hot, they were reversed, corrected issue. Ran fault codes, got F0E4 spin limited by water temperature F0E3 overload. Ran auto test pass . Explain cust that if unit is filling with hot water on rinse it will not work properly. Set unit on agitation and med and high speed spin, both pass. Op test okAlso that 6-7 bath towels = a full load and that 1#2 tablespoons of detergent should be use per load"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/23/2021
"Cc: intermittently leaking from bottom of doorFound no damage to door seals. Dispenser is tight to inner door. Ran test cycle. No suds in unit. Spoke with BJ, stated it could potentially be the seals. Built estimate for bottom door gasket, and sealAdvised customer this may not be the issue. Customer does not want to repair at this time; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF305PEEN
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/23/2021
"CC that the front burner does not work and the oven does not work. Confirmed. Found the igniter to the cooktop not sparking. 2 of the burners screws will need drilled out. Checked the oven igniter, weak igniter. Will need a new igniters, burners and screw.; ordrng 1 W11032529 (Igniter) and 2 WP8053360 (Burner)s and 4 WPW10132940 (Screw)s and 1 4342528 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, OH 44092
Joe O
Job Details: 11/23/2021
"Cc: not workingCustomer stated unit will not make it past sensing. Found error f7e6(motor fault) f2e1(stuck key) f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Unit is spinning and agitating. Ran auto test. Found all functions are working. Ran calibration. Ran normal cycle. Ran drain and spin. Unit locked and would not unlock. Needs controlCustomer does not want to repair at this time; ordrng 1 W11162438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 11/23/2021
"Installed latch and strike. Ran auto test, unit started filling, then stopped. Unit acting as if its not sensing lid switch again. Spoke with BJ, Ohmed out drain pump. Pump out of range, possibly took out control. Needs control, drain pump, and latchControl, and latch show out of stock. Office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11394572 (Latch) and 1 W11519742 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ4
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/23/2021
"CC that the cooktop light does not work. Confirmed. Checked the power to the light socket 0 volts. Will need a new control. Cust can install part. ; ordrng 1 W11342846 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Kent, OH 44240
Brian M
Job Details: 11/23/2021
"Cc unit will not power on Found error f6e2 f6e3 and f3e2 Was able to run partial auto test then unit died Needs UI and control ; ordrng 1 W10916649 (cntrl-elec) and 1 W11226503 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/23/2021
"CC that the unit does not turn on. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds till it reset the control. Did not clear the drain pump. Checked the drain pump 23 ohms, not shorted. Will need a new control and drain pump. Office to reschedule appointment ; ordrng 1 W11458145 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kent, OH 44240
Brian M
Job Details: 11/23/2021
Recovered refrigerant Installed drier and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
GE DRYER
Model GTD81ESPJ0MC
Near Cleveland, OH 44128
Corina B
Job Details: 11/23/2021
"CC that the unit takes a long time to dry. Confirmed. Checked the vent outside no air flow. Found the blower wheel broken, Will need a new blower wheel. ; ordrng 1 WE16M24 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model wed87hedw1
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/23/2021
"Cc unit making a really loud noise when tumbling, verify noise took unit apart and found rollers and pulley seized. Replaced rollers and pulley using T/S 4392067; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beachwood, OH 44122
Joe O
Job Details: 11/23/2021
"Cc: not spinningFound error codes f2e1(stuck key) f7e1(basket speed fault) f5e3(lid unlock fault). Found u it is sensing basket speed. Lid lock is functioning. Found gear case leaking oil, caused belt to slip off. Needs gear case, belt, cam and control; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11116592 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 11/23/2021
"Installed control box. Lights still coming on after cycling power in sabbath mode. Called whirlpool tech line spoke with Robert, he stated this is normal operation after a power outage, even during sabbath mode. He stated its basically like resetting a computer. Op test okSr:
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/23/2021
"Cc: long dry timesRan test cycle. Found venting slightly kinked. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Pulled unit away from wall, straighten out venting. Unit has good heat and air flow. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/23/2021
"CC that there is a noise. has a video of the noise. Found change in between the washplate and basket. Checked the drain pump, clear. Ran a calibration. Could not duplicate the noise due to not consistent noise. Will need a drain pump. ; ordrng 1 W11396717 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/23/2021
"Cc unit sounds like a jet and clothes are too wet. Found error code F2E0 oversuds, ran diagnostics cycle and unit runs properly with no codes at the end. Cant duplicate the noise, advise customers to make a video if she hears the noise again"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Joe O
Job Details: 11/23/2021
"Installed gasket, ice maker, and led module. Cycled ice maker. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789GEW
Near Painesville, OH 44077
Joe O
Job Details: 11/23/2021
"Cc: ui panel not functioning, recall part changeFound start device has already been changed. Advised customer part is discontinued for panel."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/23/2021
"Replace control and ui,opt test ok there was no core return showing on pvr leave part with customer to trash also level unit"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint that unit is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven temperature after preheat at 325 degrees, adjusted temperature up 25 degrees, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Installed led modules and led control, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint of loud noise, confirmed, unit needs new pulley and rollers , customer does not want repair at this time ; ordrng 1 DC93-00634A (Pulley) and 4 DC97-16782A (Roller)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS03
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2021
"Customer complaint that center burner is not lighting, confirmed, found igniter not shutting off and burner valve not opening on low, unit needs new valve and igniter switches, customer does not want repair at this time ; ordrng 1 WP8286917 (Valve) and 1 WP8286686 (Igniter switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Mentor, OH 44060
Dan H
Job Details: 11/23/2021
"Customer complaint that left front element is too hot, confirmed , unit needs new infinite switch ; ordrng 1 W11129442 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Cc unit not washing. 7-1 speed motor error. Pulled unit out. Wash rinse cycle. Getting 120 from control. Motor is open. Would need motor assembly and sensor. Customer paid SVC only. Do not order parts ; ordrng 1 W11416362 (Pump wash motor) and 1 W11410464 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Talk to customer. Possible Leak problem. Ordering gasket, seal and sensor. ; ordrng 1 W11412696 (Seal) and 1 W11561235 (Seal) and 1 W11483553 (Gasket) and 1 W11545764 (Sensor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Parma, OH 44129
David R
Job Details: 11/23/2021
"Replaced drain pump, tested, good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model KEMC308KSS0
Near North Royalton, OH 44133
David R
Job Details: 11/23/2021
"Cc unit oven not working after self clean. Went over service pointer with blower fan and found shut off fuse open. Charred switches for microwave. Will need blower, fuse, switches. Customer does not want to go with repair. Paid SVC only. ; ordrng 1 WPW10016550 (Blower) and 2 W10727408 (Switches)s and 1 4375430 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
David R
Job Details: 11/23/2021
"Cc unit has also stopped mid cycle, left detergent at bottom of unit. Ran diagnostics, no error codes. Ran through diagnostics test. All components working, unplugged unit 5 mins. Plugged in, ran diagnostics again, good. Replaced rack, tracks and adjusters. Found loose writing to wash pump, corrected. All components check good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW1
Near Mentor, OH 44060
Dan H
Job Details: 11/23/2021
"Customer complaint that unit heats inconsistently, started normal dry cycle, unit heated, burner shut off and never relit, found thermal fuse open, unit needs new thermal fuse and thermostat ; ordrng 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Montville, OH 44064
Dan H
Job Details: 11/23/2021
"Customer complaint that unit stalls at wash cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Walton Hills, OH 44146
Brian M
Job Details: 11/23/2021
Icemaker seal leaking Causing ice block in bin Replaced icemaker ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 11/23/2021
"Cc unit giving error Found stored error f8e4Ran auto , checked drip pan, found possibly a leak coming from supply line Advised customer on supply line elbow Unit finished with no issues OP Test Ok"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/23/2021
"Customer complaint that unit was making noise and now shuts off after a minute, found lint build up on blower wheel causing vibration, cleared, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/23/2021
Replace pump opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 11/23/2021
"Replace tub technician order ,opt test ok advise customer to monitor"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 11/23/2021
"CC that the oven quit working after a self clean. Confirmed. Checked the thermal fuse, open. Will need a new tstat. ; ordrng 1 WP4449751 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44120
Manny
Job Details: 11/23/2021
"Cc unit not washing right and not spinning the clothes. Also sometimes it wont found error codes lock F0e2 over suds and f7e6 motor fault. Set unit in diagnostics cycle unit wont agitate found shifter unhook from cam. Unit need shifter. Replaced shifter using T/S w10913953, opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Elyria, OH 44035
Gabriel P
Job Details: 11/23/2021
"Replace control and grill,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Madison, OH 44057
Dan H
Job Details: 11/23/2021
"Customer complaint that fabric softener is not dispensing, cold and hot valves are working, advised customer that the dispenser drawer needs cleaned out every couple of loads, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSC8244EZ1
Near Westlake, OH 44145
Marie V
Job Details: 11/23/2021
"Replaced agitator and water valve,. Tested unit, pass. Cust said that unit sounds different, drain hose when spinning is hitting the wall making a noise. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, OH 44012
David R
Job Details: 11/23/2021
"No billet piercing valve on, tapped system. Low side plugged and unplugged in vacuum. Hooked up nitrogen, 145-155 psi, heard hissing. Went through evap lines and lines in back, all good. Hissing coming internally. Called techline. Video chatted, documented internal leak. Non repairable. Whirlpool putting in review then will call and notify customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KENMORE RANGE
Model 790.99503993
Near Amherst, OH 44001
David R
Job Details: 11/23/2021
"Cc unit two burners stuck on high, control display cannot read. 318010102 control discontinued , 318293813 RR switch, 318078403 RF switch discontinued. Customer did not to only replace one switch. No repair wanted. Paid SVC"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
"Cc: groaning, knocking noiseUnit started running after having door open. Unit not making any abnormal noises. Could not duplicate issue. Advised customer to try to record a video when it happens. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Painesville, OH 44077
Joe O
Job Details: 11/22/2021
"Cc: Not making iceFound wiring in lower door harness broken. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadview Heights, OH 44147
David R
Job Details: 11/22/2021
"Replaced actuator, ran calibration and diagnostics. Good. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES7
Near Cleveland, OH 44106
Jason N
Job Details: 11/22/2021
"Cc ice buildup in freezerCustomer stated there is ice starting to form on upper left side of freezer. Confirmed, small amount of ice formation on left side of freezer towards door. Cleared ice from freezer, checked door for proper close and seal. Door may not close all the time depending on how door is closed, soft close not pulling in tight all the time. Cleaned door rails, lubricated. Door close much better. Advised customer to ensure freezer door is closed after using freezer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/22/2021
Found drain hose on floor causing water to exit as is filling correct issue opt test ok
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Ravenna, OH 44266
Brian M
Job Details: 11/22/2021
Cc unit not heating Found thermal cut off open Replaced using back stock OP Test Ok ; used 1 WP53-0771 (Thermal cut off) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details: 11/22/2021
"Complaint no cool Found filter drier restricted Recovered Refrigerant, Replaced filter drier, ran 28 inch vac, recharged 5.5 r134a Advised to watch"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44120
Corina B
Job Details: 11/22/2021
CC that the water is not correct. Confirmed. Found the hot and cold reversed. Switched the hoses. Ran a calibration. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 11/22/2021
"Replaced control, Unit getting F9E1. Found debris in drain pump causing cycles not to complete. Called safety, not a safety issue. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/22/2021
Installed harness and drain pump. Ran diagnostics test cycle. Ran drain and spin. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Corina B
Job Details: 11/22/2021
"CC that the unit is not heating. Confirmed. Checked the outside vent, good. Checked the voltage good. Checked the fuses, good. Checked the motor, will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44108
Jason N
Job Details: 11/22/2021
"Cc unit not starting cycle, lid lock light flashingRan diagnostics, found codes f5e1 for lid switch fault, f5e3 for lid unlock fault. Ran manual lid lock test, will not lock. Unit needs lid lock assembly. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"Called techline, Adrien, gave symptoms and parts replaced, techline went over and said its either the way the customer is loading it or the balance part of inner tub is leaking water. Calling customer and letting know whats going on, have to order parts. ; ordrng 1 W11172199 (Basket assembly) and 1 W11550886 (Tub ring)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"Replaced water valve. Ran diagnostics, no stored error codes. Ran factory calibration and factory test, good. Ran a normal cycle deep fill at max, took about 8 min for unit to get to max for normal. Also went over extra power button. Unit test good, op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Brian M
Job Details: 11/22/2021
Cc of noise Found belt squeaking Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB00
Near Cleveland, OH 44119
Joe O
Job Details: 11/22/2021
Tightened handle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Brooklyn, OH 44144
Gabriel P
Job Details: 11/22/2021
Ran two diagnostic test with 4 cups one on bottom and one on top both test pass arms are working cannot find issue at the moment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW01
Near Cleveland, OH 44105
Corina B
Job Details: 11/22/2021
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Jason N
Job Details: 11/22/2021
"Cc unit missing partsNothing actually wrong with unit, but customer stated unit is missing parts from when he got it from RaC. Unit needs dispenser drip tray, bottom grille and RH door bin. Not sure if these are warranty covered parts, called BJ, said go ahead, unit under a yr, order parts and will see if WP covers cost. ; ordrng 1 WPW10353935 (Grille) and 1 WPW10356019 (Drip tray) and 1 WPW10308869 (Door bin)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2021
"I found old slider on gearcase damaged the rotor as well, new stator delivered wires were broken off at connection. On return to replace gearcase as well. ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Solon, OH 44139
Brian M
Job Details: 11/22/2021
Cc unit didnt heat up and then it it did she had ordered a element Ran test bake found unit to have no issue heating up Ran test bake to 350 no issues found
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 11/22/2021
Unit is been overloading or getting off balance load advise customer how to use unit properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
Replaced damper. Set unit to 40* . Op test ok
We serviced a
AMANA REFRIGERATOR
Model P1318404W
Near Avon Lake, OH 44012
Marie V
Job Details: 11/22/2021
"Cc that the unit is not cooling properly. Tooktemps 43* fresh food section and 5* on freezer. Found lots of frost on freezer evap, called BJ found that control needs to be replaced, bimetal had 1ohms. Tested to get it to defrost it failed. Control is not longer available. Called tech line. Tried to find control, not available."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
"Cathay the u it is making all kings of noise. Confirmed. Took unit apart and found rollers and pulley needed to be replaced. Replaced from T/S, also cleaned out unit no blower wheel, had lots of lint and things from pocket. Removed all. Put unit back together and tested ok. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, OH 44094
Joe O
Job Details: 11/22/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details: 11/22/2021
"Cc unit ice not dispensing againCustomer stated unit worked fine for several days, dispensing ice then stopped again. Found some issue as before, auger impeller slipping on ice container auger coupler. Coupler is worn. Ordering ice container and auger impeller. Ice container not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/22/2021
Installed bearing kit Ran test cycle OP Test Ok Advised to let sit for 24 hours so seal can cure ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS00
Near Seven Hills, OH 44131
Corina B
Job Details: 11/22/2021
"CC that the microwave takes a long time to heat up food. Heated a cup of water in 2 minutes, heated. Water was boiling in 3 minutes. Called BJ working as designed. The convention oven is not heating. The microwave set the conversation to 325* heating element is turning on. Checked the broil element on the microwave good. Heated the oven to 350* Opt test ok."
We serviced a
GE DBL WALL OVEN
Model JT3500SF2SS
Near Avon, OH 44011
David R
Job Details: 11/22/2021
"Replaced control and relay. Ran oven at 350*, made sure it stopped, good. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
Manny
Job Details: 11/22/2021
"Cc unit stays at 50 degrees in the RC, found Rc evap cover full of frost steamed evap cover to beable to remove evap was cover in frost, steam evap (35 mins steaming) place unit in test mode #3 to test out evap fan, found RC fan not running, unit will need a evap fan.; ordrng 1 W11087438 (Evaporator fan harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/22/2021
CC that the oven light doesnt turn off. Confirmed. Ran diag f2e1 stuck key. Will need a new ui; ordrng 1 W11087449 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2021
Compressor does not have enough process to add another process stub. Needs a compressor; ordrng 1 WPW10507886 (compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Burton, OH 44021
Brian M
Job Details: 11/22/2021
Cc dishwasher not working Found unit not running Tripped breaker Re ran test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Elyria, OH 44035
David R
Job Details: 11/22/2021
Replaced icemaker. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2021
Cc: squealingFound pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 11/22/2021
Customer showed pop Cc unit not agitating Found actuator to be the plastic design and not attached to clutch Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, OH 44074
David R
Job Details: 11/22/2021
"Replaced igniter and manifold. Tested both ovens and burners. Good, middle burner lighting but needs cleaned out more. Advised customer. Good, op test ok."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, OH 44255
Corina B
Job Details: 11/22/2021
CC that there is a noise when running. Confirmed. Found the gasket to the blower housing off and hitting the blower wheel. Started a cycle no unusual noises. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2021
"Gearcase leaking oil and there is tension on basket also rotor teeth are stripped giving estimate customer will not fix ; ordrng 1 W10754161 (Rotor) and 1 W11455453 (Gearcase), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
Cc that the Ui has a crack on it and that the lights are flickering. Confirmed. Replaced all lights and UI. Op test okBrought core for return
We serviced a
KENMORE DRYER
Model 11084836201
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2021
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Westlake, OH 44145
Marie V
Job Details: 11/22/2021
"Cc that the strike broke. Confirmed. Replaced strike, ran calibration. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Jason N
Job Details: 11/22/2021
"Cc unit not starting Customer showed pop. Found door switch lever broken. Replaced using truck stock part. Ran dryer op test, good tumble and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/22/2021
Replaced drain pump. Op test 9k
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/22/2021
Confirm dishwasher shuts off when trying to start or it will run but then turn off check all wires it looks good also check connections is good ran diagnostic test no error try draining unit is good ordering control and ui and harness ; ordrng 1 W11305308 (Control) and 1 W11028004 (Harness) and 1 W11368911 (Ui) and 1 WPW10653840 (Latch)
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near Perry, OH 44081
Jason N
Job Details: 11/22/2021
"Cc unit door locked, not responding, code f5e1Cust stated her husband pulled the lock rod out to disengage door lock. Confirmed. Found door lock motor cam did not fully index to the lock monitor switch to signal control that the door had locked for self clean. Unit needs door latch motor assembly. ; ordrng 1 WPW10107830 (Latch motor)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Brian M
Job Details: 11/22/2021
Cc will not go past rinse Found speed sensor not working Replaced actuator Ran spin speed test Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details: 11/22/2021
Cc of spots on bedding Seems to like mold spots Not sure what is happening Advised on Standpipe and moldy water line going into standpipe with washer hose Advised on cleaning b
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM
Near Ravenna, OH 44266
Brian M
Job Details: 11/22/2021
Cc unit not cooling and then it started cooling again Found temps to be 40 in fridge and 5 in freezer normal operating temps at this time Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Corina B
Job Details: 11/22/2021
"CC that the unit is leaking. Started a cycle let running and drain, no leaks. Checked the insulation, dry. Checked the basement at lines, dry. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Highland Heights, OH 44143
Corina B
Job Details: 11/22/2021
"Replaced the door, ice maker and light. Led light never arrived. Replaced from t/s. Cycled the icemaker, water. Opt test ok ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Marie V
Job Details: 11/22/2021
"Replaced control, latch and valve, ran calibration then auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44055
Marie V
Job Details: 11/22/2021
Replaced ignitor. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/22/2021
Replaced the control and pump. Ran a calibration. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details: 11/22/2021
"Cc unit is leaking water, front, intermittently, customer said she thinks she notices it when the agitator is changed over to the washplate style. Ran unit. Saw a little water leaking from tub ring. Ordering ring and dispenser assembly ; ordrng 1 W11569112 (Assembly faucet) and 1 W11550898 (Bezel) and 1 W11094304 (Tub ring)"