We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details:
10/14/2022
"Cc unit not responding/draining outCustomer stated the same problem as last time, unit is not responding, not able to start a cycle. Found water in unit. Checked drain pump, found broken wire on drain pump. Repaired wire. Unit drained out. Ran auto test cycle and calibration. All functions passed. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Broadview Heights, OH 44147
David R
Job Details:
10/14/2022
"Part not needed, bringing back with me. Noise couldve been from something getting caught in drain pump or around wash pump and worked its way out. Unit is running, normal sounds. SVC only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Dan H
Job Details:
10/14/2022
"Customer complaint that unit is leaking, confirmed, found pin hole in water line, installed guest fitting, op test good ; ordrng 1 Wr02x11330 (Guest fitting)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Solon, OH 44139
Brian M
Job Details:
10/14/2022
Cc soapy water came out the front door Advised on soap usage Ran test cycle No leak found Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Solon, OH 44139
Brian M
Job Details:
10/14/2022
Installed gaskets and mullion OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Chagrin Falls, OH 44023
Joe O
Job Details:
10/14/2022
"Cc: not drainingFound drain pump only receiving 42v. Unit receiving proper power. Needs controlCustomer does not want to repair at this time ; ordrng 1 W10597041 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Cleveland, OH 44143
Corina B
Job Details:
10/14/2022
Replaced the panel and dooor. Cust does not have the ui. The door comes with an ui. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ00
Near Bedford Heights, OH 44146
Manny
Job Details:
10/14/2022
"Replaced rails and gaskets, steamed gaskets to expand them, unit sealing properly advise customer to allow 24 hours for temps to equalize."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Royalton, OH 44133
Gabriel P
Job Details:
10/14/2022
"Replace drain pump and hose,opt test ok,also"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZO
Near Bedford, OH 44146
Manny
Job Details:
10/14/2022
"Dont see any signs of water leaks anywhere, lay unit on its back and check all components under and dont see any cracks, dents or anything out of place, not physical damage on the unit everything checked out good, would be really hard to determine if unit is leaking since lowes doesnt have a water hook up to test the unit properly, ran diagnostics and found code f8e4 for overflow fault, checked overflow switch and is good, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
10/14/2022
CC that the unit will not tumble. Confirmed. Found the drum is seized. The idler pulley was seized. Replaced the dryer repair kit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Aurora, OH 44202
Brian M
Job Details:
10/14/2022
Cc unit does not seem to have temp adjustmentsShowed customer how to set temps OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Marie V
Job Details:
10/14/2022
"Replaced motor. No leaks, sounds perfect. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
Gabriel P
Job Details:
10/14/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near University Heights, OH 44118
Jason N
Job Details:
10/14/2022
"Cc unit collecting water inside unitCustomer stated they havent used the unit since last service out, almost 2 months ago. They went to use it recently and noticed there was a small pool of water inside the bottom of the unit. Confirmed. No leak through from inlet valve. Checked drain hose. Found no loop in drain hose under sink. Possible small amount of water is back flowing into unit and collecting for weeks. Ran unit drain, good drain out. Added loop to drain hose under sink. Ran wash test then cancel drain, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rocky River, OH 44116
Marie V
Job Details:
10/14/2022
Cc that the water is slow and that the gasket is torn. Confirmed. Unit has installed a saddle valve. Explain cust that that does not provides a good water flow to unit. Also removed filter and used bypass. Still some pressure. Need plumber for water issue. Ordering gasket. ; ordrng 1 W10830162 (Gasket)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW00
Near Brooklyn, OH 44144
Corina B
Job Details:
10/14/2022
"CC that there is a noise. Confirmed. Found a piece of styrofoam rattling on the evaporator cover. Removed the styrofoam, no noise. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB22DKXJB01
Near Kent, OH 44240
Brian M
Job Details:
10/14/2022
"Cc unit not cooling properly Found unit not going into defrost and condenser fan extremely loud and damper control not working Needs defrost timer and condenser fan motor, and damper control ; ordrng 1 4344419 (motor,condenser fan (NLa)) and 1 R0131577 (timer-def) and 1 8170444 (control,damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Jason N
Job Details:
10/14/2022
"Installed RH ff door gasket and ice box fan in freezer. Ran test 59, good airflow to ice box. Turned ice maker back on. Advised customer to allow up to 36 hours for ice container to refill."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44127
Manny
Job Details:
10/14/2022
"Removed gearcase and basket was stuck, removed basket and splines are wore down and needs to be replaced, unit needs basket, ordering basket. ; ordrng 1 W10752719 (basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, OH 44255
Brian M
Job Details:
10/14/2022
Cc left deli drawer not closing Found door to be operating as design Advised to call whirlpool
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Cleveland, OH 44109
Corina B
Job Details:
10/14/2022
Door panel is bowing and dented. Will need to reorder. Took pictures of damage. Office is to reschedule appointment ; ordrng 1 W11416777 (Panel)
We serviced a
WHIRLPOOL DRYER
Model SDG2606AWW
Near Brooklyn, OH 44144
Corina B
Job Details:
10/14/2022
"CC that the unit is not heating. Checked outside vent, clear. Let dryer run for several minutes. Gas coils not cycling properly. Replaced the coils from t/s. Opt test ok. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF588FIHZ
Near South Euclid, OH 44121
Jason N
Job Details:
10/14/2022
Cc unit not coolingFound unit in cooling off mode. Customer stated they were on vacation and when they came back this is what the unit was displaying. Turned cooling function back on. Let unit run for 10 min. To ensure proper operation. Unit freezer starting to cool. Advised customer most likely power outage/spike caused unit to reboot into no cooling mode. Advised customer allow 24 hrs for unit to return to desired temperatures before restocking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW00
Near Euclid, OH 44117
Jason N
Job Details:
10/14/2022
Installed gasket and door handle. Heated gasket and stretched to mate to cabinet. Advised customer to allow several hours for gasket to cool in place. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Manny
Job Details:
10/14/2022
"Cc unit not heating properly, she showed me as she was setting the unit to back and stated that temps only goes to 270 degrees verified and found unit on Celsius instead of Fahrenheit, switch back to F and ran bake test good heat, installed bulb from TS #8009, opt test ok.; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Cleveland, OH 44103
Manny
Job Details:
10/14/2022
"Replaced bake element, ran bake test unit heating properly, opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44103
Corina B
Job Details:
10/14/2022
CC that the oven does not work. Confirmed. 0 amp from the igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44109
Angel
Job Details:
10/14/2022
Cc that unit was leaking underneath. Verified and noticed that when unit starts calling for water the unit is so unleveled the water starts splashing towards the back causing unit to leak on floor. Leveled unit out. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Willowick, OH 44095
Dan H
Job Details:
10/14/2022
"Installed new valve and knob, op test good"
We serviced a
KENMORE DRYER
Model 110.784227
Near Willoughby, OH 44094
Dan H
Job Details:
10/14/2022
"Customer complaint that unit is not heating, confirmed,, found thermal fuse open, jumped out unit heated, installed new tf , op test good ; used 1 3392519 () from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF6A
Near Painesville, OH 44077
Dan H
Job Details:
10/14/2022
"Installed new ice maker , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Chagrin Falls, OH 44022
Joe O
Job Details:
10/14/2022
Installed filter housing. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Broadview Heights, OH 44147
David R
Job Details:
10/14/2022
"Customer just had questions about leveling and noise of different components. Unit is leveled as best as it will get, top to side. Unit components, compressor, fans and all sound normal. Unit is working as functioned. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Andover, OH 44003
Dan H
Job Details:
10/14/2022
"Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering unit, installed new valve, op test good ; used 1 W11038689 (Valve) from stock"
We serviced a
GE WALL OVEN
Model JKP38G0J3BG
Near Moreland Hills, OH 44022
Joe O
Job Details:
10/14/2022
Installed bake elements. Ran test bake both ovens. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Broadview Heights, OH 44147
David R
Job Details:
10/14/2022
Cc unit getting a latch error. Found latch is steady clicking by itself. Cleared error codes. Replaced latch from t/s. Tested. Good. Op Test Ok. ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Beachwood, OH 44122
Joe O
Job Details:
10/14/2022
Installed hoses. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Joe O
Job Details:
10/14/2022
Found incorrect parts ordered. Re ordering latch and strike; ordrng 1 W11307244 (latch) and 1 W10837741 (lid strike)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details:
10/14/2022
Replaced panel with UI. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
10/14/2022
Maintenance indicates that dryer is not working but not sure of what it started. Plugged in unit and started it up and it was working fine and heating. But noticed that both lint traps the one that goes to the condenser and the inner one were completely clogged up with lint most likely causing unit not to dry properly and customer staying unit is not working. Unit working as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
Gabriel P
Job Details:
10/14/2022
"Found defective shifter,replace from t/s opt test ok ; used 1 W10913953 (Shifter), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
ELECTROLUX DLB WALLOVEN ELE
Model EW30EW65GS7
Near Conneaut, OH 44030
Dan H
Job Details:
10/14/2022
"Installed new thermal fuse, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Avon Lake, OH 44012
Marie V
Job Details:
10/14/2022
"Cc that the unit does not dry dishes. Ran diag, no error codes, ran auto test , heater did not worked. Removed panel and tested heater circuit 14ohms, good. Rebooted unit and ran another auto test, took temps 143* showed cust. Also left a sample. To use rinse aid. Unit needed to be rebooted. And advise cust to use sani, height temp and dry extended. For a better experience. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44102
Angel
Job Details:
10/14/2022
Replaced gas valve tested oven to make sure it preheats to 350* and made sure it would ignite again. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ00
Near Geneva, OH 44041
Dan H
Job Details:
10/14/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 43 degrees, fresh food section temperature at 50 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good DO NOT RESTOCK ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Sheffield Lake, OH 44054
Marie V
Job Details:
10/14/2022
"Cc that the unit does not spins the clothes very well and that it shakes a lot. Ran diag found error code F0E5 off balance load. Confirmed. Press down on basket, basket jumps back a few times . Also found that the hub is stripped. Tilted unit and theres a lot of oil that came off gearcase. Will need gearcase and belt. Cust will not fix. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W11130362 (Dampers) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Wickliffe, OH 44092
Joe O
Job Details:
10/14/2022
Cc: display not functioningInstalled ui. Tested. Op test okDryer is not secured to washer
We serviced a
KITCHENAID COMPACTOR
Model KUCS03CTSS2
Near Mentor, OH 44060
Jason N
Job Details:
10/14/2022
Installed drive kit. Ran operational test several times. Unit op test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.41262801
Near Broadview Heights, OH 44147
David R
Job Details:
10/14/2022
"Replaced condenser fan. Good, Op Test Ok."
We serviced a
AMANA DRYER
Model PLEA20AW
Near Parma, OH 44134
David R
Job Details:
10/14/2022
"Cc unit not heating. 240 going into unit, good. Looked and saw some coils broke on heater, shorted fuses. Ordering heater and fuses. ; ordrng 1 WP40113801 (Fuse) and 1 WPW10116735 (Thermostat fix) and 1 WPY504514 (Fuse) and 1 WPY503978 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lakewood, OH 44107
Angel
Job Details:
10/14/2022
Cc that freezer was getting frosted up and ff section was not cooling. Verified and explained to customer there had to be warm air getting into the freezer causing the issue. So i cleared out the ice and frost from freezer and found the vents to the ff section frozen causing it not to cool so i cleared them out as well also siliconed around the cabinet where freezer door makes contact and explained to customer not to over pack unit and always make sure door is closing properly. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Geneva, OH 44041
Dan H
Job Details:
10/14/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakewood, OH 44107
Manny
Job Details:
10/14/2022
"Replaced overlay, control wasnt programmed correctly unit program code is 25 controls was programmed to 10, reprogrammed control to right code opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Joe O
Job Details:
10/14/2022
Installed evap fan assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016USB
Near Cleveland, OH 44134
David R
Job Details:
10/14/2022
"Cc unit handle keeps coming off, they tried about 2-3 times but handle will come off. I tightened handle and put some lock tight on as well. Give a couple hours and let sit. Good, SVC only. ** advised maintenance that if happens again, just to replace the handle.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Parma, OH 44129
David R
Job Details:
10/14/2022
"Replaced gasket. Steamed all edges as well. Good. Let sit closed for half an hour. Good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Gabriel P
Job Details:
10/14/2022
"Found f0e5 off balance load delete error code ran calibration and auto test pass ran drain and spin pass advise customer of how to use unit properly and what to watch for ,opt test ok"
We serviced a
GE WASHER
Model GFW450SSK0WW
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/14/2022
"Bearings making noise giving estimate customer will not fix ; ordrng 1 WH45X23480 (Basket) and 1 WH45X22914 (Rear), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Avon, OH 44011
Gabriel P
Job Details:
10/14/2022
It was house electrical issue not the unit advise customer opt test ok
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Amherst, OH 44001
Marie V
Job Details:
10/14/2022
"Cc tha.t the dispenser leaks when you fill it up. Tested dispenser. Replaced dispenser with new, showed cust when filling up. Sometimes some of it leaks out , just a matter of wiping it off and close the door and then opened. No leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Avon Lake, OH 44012
Angel
Job Details:
10/14/2022
Replaced heater tested u it to make sure everything functions and there were no leaks. Opt test ok.
We serviced a
JENN-AIR COFFEE MAKER
Model JJB6424HL0
Near Avon, OH 44011
Gabriel P
Job Details:
10/14/2022
"Customer took out deffuser but when they try putting back in it wouldnt go in .but correct issue,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.569366
Near Oberlin, OH 44074
David R
Job Details:
10/13/2022
"Replaced icemaker, cycled and called for water. Good. Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Ashtabula, OH 44004
Dan H
Job Details:
10/13/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Willoughby, OH 44094
Corina B
Job Details:
10/13/2022
Wrong part was sent. Reorder part. ; ordrng 1 W10625068 (Bracket)
We serviced a
KENMORE DRYER
Model 110.7800201
Near Conneaut, OH 44030
Dan H
Job Details:
10/13/2022
"Customer complaint that unit is making squealing noises, confirmed, idler pulley is squealing, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bay Village, OH 44140
Angel
Job Details:
10/13/2022
Cc that unit was leaking and the door was damaged inside the door and on the outer panel. Called BJ for door issue and its not cover under warranty customer will need to call whirlpool to get a concession to get it cover and for the leak unit is leaking from the water inlet assembly so I removed the unit from spot and noticed that whoever installed unit connected the drain pump to the motor pump instead of the water inlet assembly causing all the water to drain onto floor connected drain hose correctly but will need to return to install the motor support to avoid rattling. ; ordrng 1 W11036663 (Support)
We serviced a
GE REFRIGERATOR
Model GFE24JMKAFES
Near Madison, OH 44057
Brian M
Job Details:
10/13/2022
Customer stated unit has a noise Found noise to be damper Needs damper ; ordrng 1 WR60X27396 (damper asm) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Madison, OH 44057
Brian M
Job Details:
10/13/2022
Cc of frost on upper sections of freezer Found gasket not sealing Fixed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Perry, OH 44081
Brian M
Job Details:
10/13/2022
Cc left door wont adjust Customer was not aware that the right door only had the adjustment
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, OH 44060
Brian M
Job Details:
10/13/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Eastlake, OH 44095
Brian M
Job Details:
10/13/2022
Cc unit not cooling Found compressor running and no frost pattern on evap Suspect sealed system leak Needs compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 W11126760 (compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Pepper Pike, OH 44124
Brian M
Job Details:
10/13/2022
Cc unit leaking when dispensing water Found water connector to be cracked Replaced using truck stock OP Test Ok ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near LaGrange, OH 44050
David R
Job Details:
10/13/2022
"Replaced latch and strike, cleared error code for lock, tested, good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model TFX20JRSMAD
Near Strongsville, OH 44136
Gabriel P
Job Details:
10/13/2022
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2657HEW
Near Rocky River, OH 44116
Marie V
Job Details:
10/13/2022
"Cc that the water filter froze and that it keep water coming out of the filter area. Water is shut off. Took temps. 3* in freezer and 37* in fresh food section. Tuned water back on and water started wiping down from filter head, unit is also freezing food in fresh food and is set at a lower temp, Unit will need water valve , filter head and control. Cust will buy new. Unit is 18 years old. ; ordrng 1 WPW10503278 (Control) and 1 WP67004106 (Head) and 1 WP67005154 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Dan H
Job Details:
10/13/2022
"Customer complaint that unit is not starting properly, started normal wash cycle, unit did not start, found capacitor exploded, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Aurora, OH 44202
Brian M
Job Details:
10/13/2022
Installed door OP Test Ok
We serviced a
JENN-AIRE DISHWASHER
Model JDB1255AWS0
Near Chardon, OH 44024
Dan H
Job Details:
10/13/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details:
10/13/2022
"Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Cleveland Heights, OH 44118
Angel
Job Details:
10/13/2022
Cc that unit was not draining still. Confirmed there was still water at the bottom tried draining unit and it would start to drain but real slow took off drain pump and it was clear so I replaced fill and drain hose that connects to the sink tested unit and it started draining as should. Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS4
Near Cleveland, OH 44135
Marie V
Job Details:
10/13/2022
"Cc that the unit keeps the fan on when you open the door. Confirmed. Called Bj help me diag, found humidity sensor open. Cust paid for parts and SC. ; ordrng 1 W11590866 (Humidity sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2657HEW
Near Cleveland, OH 44111
Marie V
Job Details:
10/13/2022
"Cc that the water filter froze and that it keep water coming out of the filter area. Water is shut off. Took temps. 3* in freezer and 37* in fresh food section. Tuned water back on and water started wiping down from filter head, unit is also freezing food in fresh food and is set at a lower temp, Unit will need water valve , filter head and control. Cust will buy new. Unit is 18 years old. ; ordrng 1 WP67005154 (Water valve) and 1 WP67004106 (Head) and 1 WPW10503278 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Ravenna, OH 44266
Brian M
Job Details:
10/13/2022
Uninstalled dishwasher found mouse droppings Installed heater OP Test Ok Customer requested to leave dishwasher out so they can clean They can re install dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44103
Corina B
Job Details:
10/13/2022
CC that the unit is not cooling. Confirmed. Found the freezer blocked with ice again. Ran diag heater does turn on. Steamed out the evap. Will need a harness and ui. Office is to reschedule appointment ; ordrng 1 W11624493 (Ui) and 1 W11609466 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44109
Corina B
Job Details:
10/13/2022
"CC that the unit is walking and now does not start. Confirmed. Found the lid lock, open. Replaced the lock from t/s. Ran a manual spin and agitate. Ran a calibration. Found the suspension rods are worn. Will need suspension rods. ; ordrng 1 W10780048 (Springs), used 1 W10404050 (LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS8
Near Cleveland, OH 44113
Marie V
Job Details:
10/13/2022
"Cc that the unit does not heat and that is making a noise when fan is running. Confirmed noise , it needs new fan , also unit needs magnetron. Drawing 8amp. Also capacitor is loud. Cust has a home warranty they will let her now if they are going to fix or not. ; ordrng 1 W10818686 (Mag) and 1 W11442100 (Motor fan) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
Manny
Job Details:
10/13/2022
"Cc unit making a god awful noise, ran diagnostics and found code F7E5 for shifter fault, ran test cycle and hear shifter humming, tilted unit back and ran diagnostics and set shifter to spin and shifter started making a grinding noise, removed shifter and looks damaged, unit will need shifter and cam, shifter not in stock office to contact customer with next service appointment ; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pepper Pike, OH 44124
Joe O
Job Details:
10/13/2022
Installed door. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Dan H
Job Details:
10/13/2022
"Found another knob inside timer box(see pic), reordering timer; ordrng 1 WE04X24550 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Cleveland, OH 44130
Gabriel P
Job Details:
10/13/2022
Rails are scraping ordering also customer wants new door replace cause they are scratch but it pass 30 days and it reconsider cosmetic I advise her to call whirlpool to get and authorization for replacement of door she has freezer and right door ordering rails ; ordrng 2 WPW10235370 (Glide)s and 1 WPW10474716 (Gear) and 1 WPW10474715 (Gear)
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS04
Near Cleveland Heights, OH 44118
Angel
Job Details:
10/13/2022
Cc that the fan for the convection was not running tested unit and the fan is running perfectly fine no sounds running smooth but could be working intermittently so I removed unit from spot replaced convection fan and since i had the unit out and it couldve been the cooling fan as well so I replaced the cooling fan as well. Reinstalled everything and tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Ravenna, OH 44266
Brian M
Job Details:
10/13/2022
Cc seal not sealing Warmed gasket up and repositioned OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ0
Near Garfield Heights, OH 44125
Corina B
Job Details:
10/13/2022
"CC that the unit is not cooling correctly. Confirmed. Defrost sensor is open. Will need a harness and main control. There was a previous company that replaced the harness. Will need a control; ordrng 1 W11196400 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olmsted Falls, OH 44138
Manny
Job Details:
10/13/2022
"Cc unit no making ice, found ice cube jammed up and not letting icemaker home, checked voltage on ice maker from L to N and 122Vac, ran harvest test and icemaker cycles and filled, advise customer to monitor the unit for the next 24 hours and if no ice then to give us a call and well take another look. Unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Strongsville, OH 44149
David R
Job Details:
10/13/2022
"Cc banging noise in spin, concerns of water level. Put a load in to test, bulky items plus deep wash. Showed customer water level. Good. Advised to make sure using correct cycle with options and making sure to use correct size of clothing as well. Drained water. Went into drain and spin. Drain hose banging up against wall and unit. Zip tied to water line, also suggested getting styrofoam to also brace water line if needed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Brecksville, OH 44141
David R
Job Details:
10/13/2022
"Cc unit not draining. Found drain hose has debris in it and weak drain pump motor. Ordering hoses and drain pump. ; ordrng 1 WPW10531320 (Drain pump) and 1 8269144A (Hose) and 1 WPW10545278 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Highland Heights, OH 44143
Dan H
Job Details:
10/13/2022
"Customer complaint that unit is not draining, confirmed , drain pump is not pumping, nothing in the housing, impeller is sticking, Installed new drain pump, op test good ; used 1 WPW10348269XXX (XX NO REORDER XPUMP-DRAIN) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Gabriel P
Job Details:
10/13/2022
Replace control opt test ok
