Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSC23C8EYB02 The fresh food evaporator drain tube was clogged I don’t know if it was necessarily from Styrofoam pulled out a lot of rust from the drain. it’s clean now unit tested good

Near Hurlingham Rd, Beachwood, OH 44122
Joe O.

Joe O.

DRYER WHIRLPOOL NED4655EW1 Cc: unit is doing nothingFound unit is not receiving 240v. Checked breaker. Breaker was not tripped. Reset breaker. Still not receiving 240v. Advised customer they need an electrician.

Near S Belvoir Blvd, South Euclid, OH 44121
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit making a grinding noiseRan diagnostics, no codes stored. Ran auto test, grinding noise in agitate and spin. Checked pulley and belt, found plastic debris like a cap of some sort under belt guard. Evidence of spinning around with pulley, removed and retested, noise gone. Op test good. Model and serial very faded."

Near Arden Ave, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS22EWMS4 Installed ice maker ran test harvest installed side rail OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Griffith Rd, Ravenna, OH 44266
Joe O.

Joe O.

WASHER MAYTAG WTW5000DW1 Could not remove washplate. Wash plate seized to gear case. Needs wash plate.; ordrng 1 W10752283 (washplate)

Near Silver Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is leaking, found unit leaking at fill hose, found fill hose washer worn out, advised customer that they need new fill hoses, unit is operating as designed"

Near Green Ridge Ave, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new parts unit did not test good. I checked power again it’s getting 120 V at the junction box and at the control at times. There is a broken wire in the main harness.; ordrng 1 W10919642 (harns-wire)

Near Pinegrove Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER MAYTAG LAT9304AAE "Check continuity on terminal grey to yellow on pressure sensor show continuity als check voltage to switch 123 from red wire and 123 black wire check voltage on motor 123 we need timer customer will not repair my senior tech bj help me diagnose unit ,opt test ok"

Near Piedmont Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDZ0 "Found leak coming from float switch took it out clean it and tighten it ran normal cycle again ,opt test ok no leaks"

Near Sawgrass Ln, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 "Found wire underneath freezer door broken,took picture customer will need new door advise customer to call whirlpool to see if they could do anything ,opt test ok do not order door till we hear anything from whirlpool or customer charge service call only ; ordrng 1 LW10859844 (dor-fip 1,001.92), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shady Moss Ln, North Ridgeville, OH 44039
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE515S0ES0 "Right front infinite switch is not cycling on it only cycles on on high. Needs a new infinite switch; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Scranton Rd, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Found compressor missing bolt for drain pan. Found only 1 leveler. Called whirlpool tech line spoke with Bruce, he gave me the part number for the kit. Needs tray mount kit and Reordering leveler. ; ordrng 1 482801 (mount-tray) and 1 WPW10340017 (leveler)"

Near Superior Rd, East Cleveland, OH 44118
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED8200YW1 "The issue with the machine customer smelled burning. I took the front panel off I found an excess of lint accumulation inside the dryer. The lint caught on fire inside the unit damage multiple parts. Where the lint accumulated it’s not accessible by the customer. The unit has a very strong odor burn lent if the unit is repaired it would still have a very strong burnt odor when in use. Est only ; ordrng 1 W10393459 (harns-wire) and 1 WP8544772 (element) and 1 WPW10448896 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Duffield Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS01FLSS3 "Cc: burning smell, upper spray arm fell offAttempted to drain water from unit. Found unit smoking from control/ui area. Attempted to pull door off found screw hole stripped out. Found wiring harness shorted to inner door panel. Found control and ui and harness burned up from harness shorting to inner door panel. Needs control, ui, wiring harness, spray arm, outer door panel and 2 screwsDoor panel, and control show no longer available. ; ordrng 1 8193504 (arm-spray) and 1 8531225 (panel,full (ss)) and 1 8534963 (control,electronic) and 1 WP8270168 (cntrl-elec) and 1 WP8534932 (harns-wire) and 2 WPW10348409 (screw)s"

Near Edgehill Dr, Cleveland, OH 44121
David R.

David R.

RANGE WHIRLPOOL WFE505W0HB1 "Customer said they spilled grease everywhere on the top portion of unit and now the control board display is not working. Elements are working still. Took pictures. W11175523 control.; saved tckt"

Near Washington Ave, Lorain, OH 44052
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Cc no heat. 120 coming into unit. Ignitor has resistance. Resistance through thermostats. Found wire wasn’t all the way connected on motor. Corrected. Tested unit. Heat cycled on and off. Tried a couple more times, flame came on and cycled every time. Op test ok.*** ordering plug part, is missing. Customer can put on, no return.; ordrng 1 W10811916 (plug)"

Near Broadway Ave, Lorain, OH 44055
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint stove not lighting, customer needs to find pop and will pay for now though the model tag on unit is damaged and cannot be read advised landlord over phone, asked if we would refund, said of course if proper documentation is received, quoted for self pay, ok, replaced ignitor with kit, op test good; used 1 12400035 (IGNITER 32.99) from stock"

Near E 135th St, East Cleveland, OH 44112
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DC3

Near Evergreen Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER AMANA NFW5800HW0 Tested unit per customer complaint. Customer stated unit leaked while using delicate cycle. Customer only had unit a couple of weeks and stated unit leaked after doing approximately 12 loads Cycled unit all thru the cycles no leaks. Unit did not leak while i was diagnosing. Could not duplicate issue at this time. Left water mat for customer and advised her to use less soap as i saw suds without adding any detergent.

Near Plymouth Ridge Rd, Kingsville, OH 44048
Jeff M.

Jeff M.

WASHER MAYTAG MVWC360AW0 The unit did have a offbalance code. I cleared the code and unit tested good

Near E 127th St, Cleveland, OH 44108
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit not draining Found debris in drain pump Replaced drain Ran auto test and calibration OP TEST OK

Near Morley Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit leaking oil Found oil all over bottom and on floor Replaced gearcase cam and belt Ran auto test and calibration OP TEST OK

Near S Lincoln St, Kent, OH 44240
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4616FW1 Picked up control.

Near Beaver St, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW9500TW03 Found bearing faulty. Needs both outer tubs and spin basket. TUB JOB. Talked to BJ ; ordrng 1 W10250762 (tub-outer) and 1 W10772614 (tub-outer) and 1 WPW10250573 (basket) and 1 WPW10283361 (nut)

Near Furnace Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5DDDDW1 The unit has 2 latch fault codes. I put the unit diagnostics manually cycled the lock the lock will not function. I do not hear a relay clicking in the control. The unit needs a new main control and lock ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)

Near E 70th St, Cleveland, OH 44103
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW3090JW0 The unit is displaying DEM. It is acting identical to a control lock the control lock is not enabled probably enough you can enable the lock. Do you want will not go on the diagnostics the unit needs a new main control and ui; ordrng 1 W11334214 (CONTROL ) and 1 W11367297 (UI)

Near Hazel Dr, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Customer complaint that unit is not making ice, found ice bin full, ice bin thermistor is good, ice box fan is working, no ice maker error codes found, ice maker harvested and filled, unable to duplicate the problem , unit is operating as designed"

Near Rocking Horse Trail, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC500ESS01 the units temps 38 and -10. I adjusted the freezer temp back to 0. I ran a temp sensor tests and fan tests. The unit op tested good. Unfortunately at this particular time I’m not able to determine if there is an issue with the refrigerator because it appears to be working fine. If this issue occurs again I advise the customer to not adjust the settings do not unplug it leave it as is so technician has a better chance of determining an issue.

Near Mayfield Rd, Cleveland, OH 44106
Corina B.

Corina B.

RANGE KITCHENAID KEBS109BBL00 "Checked the jack probe, had resistance 53 ohms. Replaced the main control. Brought core back for return and jack probe. Optest ok."

Near Bishop Rd, Willoughby Hills, OH 44092
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Checked out new body. Found new body was damaged more then the current body. Took pics. Re ordering body.; ordrng 1 W10676680 (cabinet)

Near Mells Rd, Dorset, OH 44032
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Installed air handler kit and fill tube. Cycled ice maker. Op test ok

Near 1st Ave, Andover, OH 44003
Joe O.

Joe O.

WASHER GE WDSR2080DAWW "Cc: not spinningfound unit leaking from gear case and tub seal. Found Motor receiving proper power. But not powering on. Spoke with BJ he stated because the unit has been leaking the water probably got in the motor and fried it. Potential damage to other components. Needs gear case, motor, and tub seal. Gear case is no longer available."

Near Hillside Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Replaced parts listed. Op test good. Customer to replace and install vent.

Near Seminole Trail, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5550XW0 The unit is displaying a basket speed fault code again. customer is using the correct amount of soap this time. I ran it through diagnostics all the testing tested good unit needs a new control; ordrng 1 W10393001 (cntrl-elec)

Near Monarch Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HS1 "Replace control and thermal fuse,then preheat to 350 nothing working check voltage again on terminal and found bolt on terminal broken and wire burnt I did not saw that last time when check voltage on terminal is going to need terminal block ; ordrng 1 5304409888 (block)"

Near Urban Cir N, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint fridge is freezing things and temp was moved to 44 four days ago, temps were 30-35 in ff and 9 in frz, frz temp set at 2, baffle operating, ambient thermistor housing foamed into place, all tests passed, ordering control, fridge is not on dedicated outlet and has cabinet built around it, advised customer this unit needs 1” on each side minimum, top is about 2.5” space to cabinet; ordrng 1 W10632157 (housing) and 1 W11043763 (cntrl-elec) and 1 WPW10384183 (thermistor)"

Near Hawthorne Hollow Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE KITCHENAID KSGB900ESS2 "Replaced module, now sparking all he time on cooktop burners, ordering switches; ordrng 1 W10432517 (harns-wire)"

Near Greenbriar Cir, Westlake, OH 44145
Dan H.

Dan H.

RANGE KITCHENAID KOSE507ESS04 unit needs new convection fan motor, blade and cover; saved tckt"

Near Pheasant Ln, Chagrin Falls, OH 44022
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint fridge is not cooling and buzzing from light area by control in fridge, confirmed, found control relay failed, replaced with ts control, op test good advised customer to allow 24-48 hrs for temps to settle, took core for return*; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Lincoln Ave, Lakewood, OH 44107
Dan H.

Dan H.

WALL OVEN KITCHENAID KODE50LESS03 "Installed new inner oven door glass, op test good"

Near Wake Robin Dr, Newbury Township, OH 44065
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Found motor wires tapping frame, corrected, op test good"

Near Cedar Rd, Chesterland, OH 44026
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM0 "Customer complaint dishwasher not cleaning well, found hi temp and heat dry cycle options not responding, ran diagnostics no errors, heater circuit passed, unit need new console; ordrng 4 WPW10082861 (stop)s and 1 WPW10733627 (console 154.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Rd, Elyria, OH 44035
Corey L.

Corey L.

WALL OVEN WHIRLPOOL JJW3430DB01 "Replaced console, op test good"

Near Augustine Dr, Parma, OH 44134
Corey L.

Corey L.

DISHWASHER GE GDT695SBL3TS "Customer complaint dishwasher not working after power outage, customer stated ge sent a tech for same thing and they “reset” something, he wanted us to have the same tool they had, correct power is getting to the control, please schedule a data to pickup ge tool from academy to return on the fourth; ordrng 1 WD21X24901 (CNTRL 98.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dorothy Dr, Chesterland, OH 44026
Jason N.

Jason N.

WALL OVEN KENMORE 790.488329 "Installed blower fan assembly, ran test bake to 350 degrees. Op test good no abnormal noise."

Near Bayberry Dr, Chagrin Falls, OH 44023
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Cc duct inlet is discolored. Looked and let customer know that the discoloration of the duct inlet vent is normal, flame sits right underneath that vent. Normal wear and tear. Tested unit. Op test ok"

Near Donegal Ln, Strongsville, OH 44149
David R.

David R.

OTR MICROWAVE KITCHENAID KMHS120EBS4 "Cc light won’t turn off. Socket is good, wiring goes back to control. Ordering control; ordrng 1 W10881540 (cntrl-elec)"

Near Akins Rd, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced parts, tested. Op test ok"

Near Applewood Dr, North Royalton, OH 44133
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not filling with enough waterCustomer could not provide pop, she’s says she has to go through her file boxes. Advised her when she finds it to sent it service @fredsappliance.com Ran diagnostics,, no codes stored. Ran auto test and calibration. All functions passed. Advised customer that using bulky or deep water wash will give the most water on these unit. Ran deep water wash cycle with sheets to show customer expected water level. Unit is operating as designed."

Near Forest Valley Ln, Streetsboro, OH 44241
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics, confirmed f6e3 no communication detected by acu. Installed customer supplied pre Id control board. Ran auto test. Op test good."

Near Sea Ray Cove, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit door not closingFound unit tub and door damaged. Unit was not attached to cabinet space, was just floating. Visible signs of striking or force damage on upper tub and both lower sides of door. Snapped pics of damage. Unit would need tub and door replaced. Asked customer who installed unit for them. Also found water line is homemade connection, j-box also installed incorrectly"

Near Popham Pl, Solon, OH 44139
Jason N.

Jason N.

DRYER MAYTAG MGDB835DW4 "Cc unit has long dry times.Found unit operation normal, good heat, cycling properly. Customer has an extremely long vent run to the outside, approx. 20-25 feet. Also found vent tube behind unit smashed. Fixed and rerouted so not to smash again. Advised customer to try using as normal, but if long dry times continue she will have to call a vent company as see if they can find an alternate vent run method for this house. Op test good."

Near Spatterdock Ln, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Side by side fridge is on garage it will not work on garage unless is heated explain customer why and told him in summer it works great in winter won’t opt test ok also customer said it makes sense to him that it work good on summer but when start getting to cold it started not working

Near Centennial Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ "Unit was not plug in ,but plug in for 20 minutes temp has drop from 65 to 19 degrees on freezer and from 65 to 40 on fresh food section is working no issue"

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFF2558DEH00 CC that the ice maker will not stop making ice. Found the arm not in the correct spot. Put arm in correct spot. The arm does not stay in. Replaced the ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Overbrook Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSGG700ESS1 Glass new door came in damage ordering another one ask customer to check it before we arrive and call us is ok ; ordrng 1 WPW10634271 (glass-door)

Near St Francis Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHW "Replace handle and level fridge opt test ok also delivery driver damage handle replace new one,all good"

Near Piedmont Ct, Westlake, OH 44145
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4815EW1 Dryer needs a door switch Switch broken in closed position and will not stop if door is opened. ; ordrng 1 WPW10237959 (switch-dor)

Near Grandridge Pointe Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit getting warmConfirmed 50 degrees in ff and 10 in freezer. Checked for leaks on backside system joints. Found leak again on lower joint of filter drier. Ran step 4 to home 3 way valve, recovered refrigerant. Replaced filter drier using truck stock. Pulled vacuum to 28in/hg for 15 min. Shut off vacuum, watched for changes on gauges. No change. Added 5.3oz. Of r134a. ; used 1 WPW10143759 (DRIER) from stock"

Near Cedarview Dr, Beachwood, OH 44122
Corina B.

Corina B.

RANGE WHIRLPOOL MGT8720DH03 Cc upper oven not keeping temp. Checked igniter 3.4 amps. Broil 3.5 amps. Checked oven sensor 138 ohms. Heated oven to 350. Waited 30 mins took temp. 350* in oven temps on the skillet. Optest ok.

Near Forestview Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Found error code f0e5 off balance load showing customer how to load the unit and what to do when having and off balance load also ran 7 towels on rinse and spin pass opt test ok

Near Edge Meadow Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MAH4000AWW "Customer complaint washer not draining, confirmed, drain pump just humming, something is clogging pump, quoted to clear obstructions plus the price of the part if it needs it, ok, cleared obstructions, op test good"

Near Valley View Dr, Wickliffe, OH 44092
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBT4 Replaced part. Ran service mode. All components and lights working. Op test ok

Near Lassiter Oval, Parma, OH 44129
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFCS22EVMS0 CCthat the unit is not cooling. Checked the compressor 9.83amps. Checked the compressor for a locked rotor 10 amps. Will need a new compressor

Near Adams Ln, Westlake, OH 44145
Brian M.

Brian M.

RANGE WHIRLPOOL RBD275PDS14 Installed element Ran test bake to 350 OP TEST OK

Near Royal Portrush Dr, Solon, OH 44139
Brian M.

Brian M.

WASHER WHIRLPOOL WFW72HEDW0 Cc of error of f1e1Found unit locked Forced unit into test mode and unlocked unit Found no stored error codes Power cycled the control board Ran auto test OP TEST OK

Near Dorset Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH53520CS5 Cc: intermittent interior light and operationFound interlock switches are sticking. Needs door switches. Replaced interlock switches. Ran test cycle. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock

Near Spinnaker Ct, Mentor, OH 44060
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, was motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 WPW10671942 (sump and motor assy)"

Near Snow Blossom Ln, Brecksville, OH 44141
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DWH5 Cc top rack falls down. Found right side rail broken. Will need upper rails.

Near Rochelle Blvd, Parma Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL GU2500XTPS3 "Replaced part, tested. Did not work, old part was broken. Went through heater line. Thermostat is good, thermal fuse good. Control board NLA parts to research, 8564544 (control); saved tckt"

Near W Clifton Blvd, Lakewood, OH 44107
David R.

David R.

DRYER WHIRLPOOL WED8500DC3 Cc of noise. Bad idler pulley. Replaced from t/s. Tested. No noise. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Berkeley Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269VEM8 Installed water valve. Cycled ice maker and water dispenser. Op test ok

Near Harding St, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc no ice. Found fill tube frozen. Tested icemaker, no error codes, tested valve, good. Called techlineChecked voltage back to control, good. Weeping valve do not order part.; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Falls Glen Ln, Olmsted Falls, OH 44138
David R.

David R.

RANGE WHIRLPOOL WOD51EC0HS01 Replaced part. Tested. Good. Op test ok

Near Capri Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not heating, confirmed, found timer contacts c-b open, should be closed during all heating cycles, unit needs new timer; ordrng 1 WPW10185992 (timer)"

Near Sheridan Dr, Parma, OH 44134
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH53520CW4 "Customer complaint that interior light does not come on when door is opened, confirmed, unit needs new interlocks, installed new cams and switches, op test good ; used 1 W10450407 (XXX DO NOT RESTOCK XXX) from stock"

Near Archer Rd, Cleveland, OH 44105
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit gets stuck in one cycle, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 inches off of floor, unit is operating as designed"

Near Southview Ave, Cleveland, OH 44120
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc back of fridge wall is freezing up Found evap fan not spinning at correct speedNeeds fan kit ; ordrng 1 W11033168 (harns-wire)

Near Champion Ln, Chagrin Falls, OH 44022
Brian M.

Brian M.

DRYER ELE MAYTAG MEDX600XW0 Cc of noise Found idler pulley seized Replaced using truck stock. Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Crows Hollow, Chardon, OH 44024
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is not starting, found unit stuck in continuous drain,canceled, started normal wash cycle, unit filled and began agitating, unit is operating as designed"

Near E 177th St, Cleveland, OH 44128
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Installed new control, op test good"

Near Chestnut Ln, Pepper Pike, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED25DQXDW02 "Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"

Near Tourelle Dr, Highland Heights, OH 44143
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Replaced parts listed. Op test good. Recalibrated and ran thru service cycle unit passed. No noises. Op test good.

Near Grandridge Pointe Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER CROSLEY VAW3584GW1 "Cc that it shakes violently when nothing is inside. Found the tub ring melted, a stick in between the basket and tub. Will need a new tub ring. ; ordrng 1 W11255272 (gearcase) and 1 WPW10531289 (tub ring)"

Near Bancroft Ave, Garfield Heights, OH 44105
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc ice maker not working and dispense light flashingRan ice maker diagnostics step 44, 23 motor fault. Checked door hinge wiring, found broken white wire. Quoted customer freezer door, which would take care of dispense led light as well. Not repairing, customer calling WP. Estimate only."

Near Letchworth Rd, Beachwood, OH 44122
Jason N.

Jason N.

RANGE KITCHENAID KSDB900ESS2 "Cc unit needs service messageCustomer also stated the Rf burner doesn’t light and when it does the flames are abnormal. Found Rh and LF burner caps switched. Ran diagnostics, found code f2e1 for stuck key. Advised customer it may have been a case of a button pressed for too long or possible keypad failure. Op test good."

Near Maidstone Ln, Beachwood, OH 44122
Jason N.

Jason N.

DLB WALLOVEN ELE KITCHENAID KEBS277SSS00 Installed control board. Ran bake test on upper and lower oven to 350 degrees. Both ovens heated to set point. Op test good.

Near Lafayette Dr, University Heights, OH 44118
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT750SAHB0 Replaced motor sump assy and adjusters. Op test good .

Near Concord Hambden Rd, Painesville, OH 44077
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW0 Installed dryer repair kit. Ran test cycle. Op test ok

Near Fairgrounds Rd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH04 Installed new part unit op tested good

Near Evangeline Rd, Cleveland, OH 44110
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FC3 Cc: intermittently not functioning Found error f0e3(overload) f6e3(communication error) and f6e2(communication error). Ran auto test and calibration. Needs control and uiCustomer emailed pop with delivery date; ordrng 1 W11162441 (console) and 1 W11195970 (cntrl-elec)

Near Wood Rd, Madison, OH 44057
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL RBS245PDB14 "The unit is not heating it took the control off I tested for power the control is sending power I tested the fuse circuit the fuse is open; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lecona Dr, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced parts listed. Op test good.

Near OH-45, Rock Creek, OH 44084
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer temperature is 25° fridge temperature is 40 the air getting pushed through the icemaker is 35° the units not cold enough to produce ice. I pulled the refrigerator out took the back panel off there’s good heat transfer compressor is running normal it does not appear to be a CFC issue there’s no frost build up on the fresh food evaporator. The unit needs new controls; ordrng 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)

Near Pine Valley Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit is not maintaining proper temperature. The fans running compressor is running the control is set to 2 recommend it is 3 the temperature was 36° unit needs new control. Also just walk in events in the freezer is packed; ordrng 1 W11179226 (contrl-box)

Near Tracy Ave, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1100XTPS7 Installed control and keypad console. Ran wash test then cancel drain. Op test good.

Near Iroquois Trail, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR GE TPX24BIBB "Cc unit not working/coolingChecked temps in ff and freezer, ff at 64 degrees, freezer at 25. Found evap frosted over and evap fan not running. Evap fan motor open, unit needs evap fan motor. This part (WR60X10009 )is nla."

Near Hartshire Dr, Willoughby, OH 44094
Brian M.

Brian M.

MICROWAVE ELECTROLUX EW30MC65JS1 Installed magnetron and transformer Ran test several test unit is heating OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Grey Friar Way, Chardon, OH 44024
Joe O.

Joe O.

DRYER MAYTAG MEDE300VF0 "Cc: the error code, not dryingFound error code f01(primary control failure). Tech sheet states to replace machine control. unit will not start, just flashes error code f01. Needs control; ordrng 1 W11233548 (panel9161), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd E, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good

Near Waterfront Pl, Painesville, OH 44077
David R.

David R.

WASHER MAYTAG MVWB765FW0 Replaced parts. Ran test 51/52. Op test ok

Near Center Ridge Rd, North Ridgeville, OH 44039
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Replaced parts, tested. Ran service test. Op test ok"

Near Connecticut Dr, Elyria, OH 44035
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED5000DW2 Replaced terminal block. Customer to replaced power cord (damaged).

Near Eastpoint Dr, Windsor, OH 44099
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW Put new control and icemaker in. Watched as icemaker cycled and called for water. Op test ok

Near Whitehead Rd, LaGrange, OH 44050
Joe O.

Joe O.

RANGE KENMORE 790.7877941 "Cc: not heating properly, not hold tempRan test bake. Checked amp draw at igniter. Found igniter only pulling 2.5 amps. Unit is igniting in roughly 45 seconds. Ran bake to 350. Unit is cycling heat and keeping temps around 350. Could not duplicate issue. Op test ok"

Near Townline Rd, Perry, OH 44081
Joe O.

Joe O.

DISHWASHER WHIRLPOOL KUDS01FLSS3 Installed water valve. Ran test cycle. Placed water mat. Op test ok

Near Wixford Ln, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF532SMHW00 Found beans that had a unusal oder. Removed beans and smell went away Unit op test good

Near Dogwood Ln, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Upon arrival found unit lights blinking along the top and freezer light is out. Replaced freezer light module and lights started working again. Op test good. Took bd for return.

Near W Jackson St, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Cc: noise, kicks on randomly, door will not close properlyCustomer states if he walks too hard on the kitchen floor it will kick on. Customer states the unit has gotten a lot louder since he purchased it. He also states the door will not close completely on its own. Found temps in ff section at 50 degrees and freezer at 27 degrees. Found freezer compartment is over stocked. And ff section temperature is set really low. Advised customer it could be just coincidental that the unit comes on when he comes in the kitchen, and opening the door allows warm air in so the unit will kick on for that. Spoke with BJ he states that it doesn’t sound like there is anything wrong. He stated to adjust the temps back to recommended and advise the customer to apply some Vaseline to the door seal. Unit functioning as designed. Op test ok"

Near Oakdale Rd, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL MVWC465HW2 Replaced drive motor and motor capacitor. Recalibrated. Op test good.

Near Longview Ave, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found water line crimped causing no water flow. Straightened out water is flowing again. Op test good

Near Fiddlers Way, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Gregory Ct, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Customer said unit was over filling and not advancing cycles. Found pressure hose was not connected to control. Corrected. Ran normal cycle, advance with no problem. Op test ok."

Near Oakdale Cir, Elyria, OH 44035
David R.

David R.

RANGE WHIRLPOOL WFG525S0HV1 "Replaced part, cleaned out orfice. Tested. Op test ok"

Near Elm Dr, Avon, OH 44011
David R.

David R.

REFRIGERATOR GE PSHF6PGZBEBB "Customer said noise was happening in freezer. Freezer fan was running, no noise, compressor and fan check good. Took off evap cover, nice frost pattern all the way down, nothing blocking fan. Icemaker cycled and called for water, normal sounds. No sounds being made that aren’t normal.***advised customer to try recording sound if It does happen again."

Near Stone Wheel St, Avon, OH 44011
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint upper track is broken, confirmed, replaced right slide with track sent, op test good"

Near Erie Dr, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC75EC0HS00 "Installed temp sensor, main board console and blower fan. Blower fan noise is equal to pre repair noise level. Advised customer this will be the norm. Console is wrong color for unit, need to reorder stainless steel. Also microwave light bulb is out, ordering light bulb as well.; ordrng 1 W10886919 (lmp-basles) and 1 W11351549 (CONSOLE)"

Near Merkel Ln, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc: not making ice, water line brokeFound supply line kinked and leaking. Customer has power off to unit. Ice maker is cycling, however there is no water coming to unit. Advised customer he needs to have a plumber to fix the water supply line."

Near Fuller Ave, Euclid, OH 44123
David R.

David R.

RANGE WHIRLPOOL WFC310S0EW1 "Replaced parts, tested. Op test ok"

Near Homestead Park Dr, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JCB2388ARB Installed ice maker. Cycled ice maker. Op test ok

Near Quail Cir, Kirtland, OH 44094
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HB1 Check voltage at terminal 240 check voltage at control 122 check voltage going to bake element 00 replacing preid control then peheated to 350 opt test ok

Near Riverside Dr, Lorain, OH 44055
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced parts, steamed. Op test ok"

Near Carol Dr, Strongsville, OH 44136
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KBMC140HSS04 "Found tension spring broken and needs replaced. ; ordrng 1 WP4452395 (spring) and 1 WP4452396 (spring), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Butler Hill Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MHWE500VW11 "Found error code f21 long drain and there was water in the tub empty all water with shot vac clear pump ran c00 test it. Did not complete cycle f21 show giving estimate for pump she will not fix did not charge labor cause it did not fix it issue ,opt test ok ,also advise her she has 30 days to the side if she wants to fix it"

Near Mohawk Dr, Lorain, OH 44055
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Motor fault, shifter fault, basket speed fault. Some lights on control didn’t come on. Unit is not spinning or agitating. All wires plugged in. Can hear humming when trying to spin/agitate. Replaced shifter from t/s. Still nothing. Tested windings on motor, out of range. Ordering motor, cap, control. ; ordrng 1 W10832724 (drive motor) and 1 W11249158 (cntrl-elec) and 1 W11395618 (CAP), used 1 W10913953 (ACTUATOR) from stock"

Near Mussey Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8240YW0 Ran diagnostic no error code test c01 pass and also disconnect hot water line from unit and turn water on and found no hot water coming is not unit they need a plumber

Near Canton Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

OTR MICROWAVE MAYTAG MMV4206FZ2 "Customer said mw sometimes show on display door open but is close explain him there was a service pointer in the past about interlock lock switches and now they made an update,replace from truck stock new switches,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near W 37th St, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

Near E 148th St, Cleveland, OH 44110
Jeff M.

Jeff M.

DRYER WHIRLPOOL WET4024HW0 The unit heats maintenance needs to thoroughly clean the venting

Near Lexington Ave, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Installed ice maker. Found ice maker will still not cycle. Checked continuity through door harness, neutral wire has no continuity. Needs door. Door shows no longer available; ordrng 1 LW10261130 (dor-fip wh)"

Near E 216th St, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit making grinding sound then shutting offCustomer showed popRan wash cycle, then cancel drain. Drain pump making grinding noise. Pulled drain pump, found debris in impeller. Removed and retested, noise gone, op test good."

Near Eagle Rd, Kirtland, OH 44094
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE104DSS5 "Installed new control and sump assembly, op test good"

Near Randall Rd, Cleveland, OH 44113
David R.

David R.

DRYER SAMSUNG DVG45M5500Z/A3 Harness did not come with sensor bars. Ordering out sensors; ordrng 2 DC61-02627A (SENSOR)s

Near Barkhurst Mill Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Installed new timer, op test no good , centrifugal switch in motor is bad, installed new motor, op test good ; used 1 279827XXX (XXXDO NOT RESTOCKXXX) from stock"

Near Dearborn Ave, Cleveland, OH 44102
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint that oven light is out and cover is stuck, confirmed, removed cover, installed new bulb from customer stock, op test good"

Near W 214th St, Fairview Park, OH 44126
Corina B.

Corina B.

STACK W/D WHIRLPOOL WFW9151YW00 "Replaced the dispenser and hose. Started a rinse and spin and a normal cycle, no water leaking. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forestview Rd, Bay Village, OH 44140
Arthur V.

Arthur V.

BUILT IN FRIDGE GE ZISB420DMA Found refrigerator control bd erratic. Needs bd. Part number wr55x10159 is no longer available. Saved tckt

Near Samar Dr, Ashtabula, OH 44004
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Basket and bearings will not come apart from each other. Hammered and lubed up and won’t budge. Will have to order basket, parts research W10222008 dual pump hood filter that goes in between basket and tub.; ordrng 1 W10518300 (basket)"

Near Chippewa Path, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Upon my arrival I found no frost inside the freezer most likely scenario the door was left open

Near Father Frascati, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer had outlet corrected, Installed new control, op test good"

Near Rockland Dr, Brooklyn, OH 44144
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc washer not starting Found unit unplugged plugged unit it and it automatically started Reset control Found error for over suds Ran auto test and calibration Added clothes and waited for unit to agitateOP TEST OK

Near E 143rd St, Cleveland, OH 44128
Corina B.

Corina B.

RANGE WHIRLPOOL KSGG700ESS1 "Cust showed pop, sent pic. CC that there was a fault code. Ran diag F2e1 Stuck Keypad. Unplugged unit for 30 seconds faults has no reappear. Cleared fault code. Working as designed. Optest ok."

Near Manchester Ln, Bay Village, OH 44140
Brian M.

Brian M.

GAS RANGE WHIRLPOOL WFG515S0ES0 Cc unit not heating Customer had removed pans before I arrived Ran test bake and unit heated up just fine Ran test bake to 350 unit regulated and got to temp Ran test bake to 375 and unit heated to temp Advised that sometimes pans in the bottom can cause an issue with unit not sparking correctly and to keep pans down to a minimum in the bottom

Near Seneca Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found led light on control off also control not responding will not go to diagnostic replacepre id control,ran calibration and auto test pass,opt test ok"

Near W 6th St, Lorain, OH 44052
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 Cc that there is leaking from the back. Advised customer to use 1 to 2 tablespoons of detergent. Found the soap bubbles coming out of the vent. Optest ok.

Near Bridgeside Dr, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit not filling, stays in rinse all the timeRan diagnostics, found code f8e1 for long fill no fill, f7e5 for shifter fault. Ran auto test, no water coming in on either hot or cold, found both valves turned off. All functions passed once waters turned on. Ran calibration. Op test good."

Near Temple Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

LAUNDRY CENTER WHIRLPOOL MLG2000AWW "Cc unit leaving cloths wet at end of cycle and dryer not drying clothesRan dryer test, ignitor glowing but no ignition. Dryer needs valve coils. Ran wash test then drain and spin, all functions check good, unit reaching max rpm. Ran wash test with 3 large towels, then spin and drain. Not quite reaching max rpm and can smell burning smell from behind unit. Removed front panel, reran spin test, motor bearing are loud and crunchy. Unit needs motor and belt. Unit motor is nla. Called techline, TJ, stated series 10 conversion kit will work for this unit.Customer not repairing, estimate only."

Near Laurel Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 Found clicking sound from stator and rotor replacing both ; ordrng 1 W11195971 (stator) and 1 W11260238 (rotor)

Near Temple Ave, Lorain, OH 44053
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Installed new lid, op test good"

Near Allanwood Dr, Cleveland, OH 44129
Jason N.

Jason N.

RANGE WHIRLPOOL WGE555S0BS01 "Cc unit codes f2e1 errorConfirmed error code in diagnostics, customer stated they had a fire recently on the stovetop and the error codes followed. Unit needs keypad. Customer not repairing at this time. Estimate only."

Near E 126th St, Cleveland, OH 44120
Corey L.

Corey L.

RANGE AMANA AGR5330BAS3 "Customer complaint when trying to replace oven bulb he glass broke and then the display went out, confirmed, removed rest of bulb from socket and replaced with customer supplied bulb, replaced control with control sent, op test good"

Near Oxford Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER MAYTAG MVWB835DC3 Installed lid latch and bezel. Lid Lock operation test good.

Near Granger Rd, Maple Heights, OH 44137
Brian M.

Brian M.

DRYER SAMSUNG DV210AEWXAA Installed belt and idler Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near , CT
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2269VEM10 Cc not making ice. Found ice maker not cycling. Replaced ice maker from truck stock. Optest ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Thornton Dr, Parma, OH 44129
Brian M.

Brian M.

WASHER MAYTAG MVWB755DW0 "Customer received parts but did not get the Control panelInstalled Control board, and UI was still not responding Advised customer to reach back out to whirlpool, and have them send a control panel #W10914560"

Near Timber Ln, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER KENMORE 110.626021 Customer bought belt online her soon found belt broken and she asked me to put on charge her labor

Near Fay Ave, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"

Near St Petersburg Dr, Parma, OH 44134
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Installed drain pump. Ran auto test and calibration. Op test ok

Near South Ridge Rd E, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 "Customer complaint freezer is making a loud noise but said it has not made it today at all, no unusual sounds heard, unable to duplicate the problem, advised trying to get a recording of the noise in question to try to help narrow possibilities"

Near Bassett Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Couldn’t find and issue so I call senior technician corina and she explain,that is working as manufacture and why and how better use it,opt test ok"

Near Rice Park Dr, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced door hinges. Optest ok.

Near Bennington Dr, Strongsville, OH 44136
Jason N.

Jason N.

WASHER MAYTAG MHW8630HC0 "Cc unit dispenser not using detergentCustomer stated detergent never seems to go out of dispenser. Ran diagnostics, found f8e1 for valve failure. Ran manual valve tests and quick cycle test. All functions passed. Unit is equipped with optimal dispense drawer. Advised customer that drawer will dispense only the required amount. Unit is working as designed."

Near Fowlers Mill Rd, Chardon, OH 44024
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc unit vibrates hard in max speed Found suspension to be a little weak Replaced added laundry got laundry wet and ran a drain and spin Found front right leg needing adjustment Adjusted leg Verified with customer that unit is properly spinning out Ran calibration OP TEST OK

Near Sherman Wood Dr, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc food is freezing. Advised to align shelves to allow proper airflow. Unit working as designed. Optest ok

Near Bennington Dr, Strongsville, OH 44136
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8600YW1 "Could not install bearing kit. Broke bearing press tool, seized onto tub now. Quoted customer for basket replacement, not repairing ; saved tckt"

Near Riverstone Dr, Moreland Hills, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW2 Replaced the drain hose. Optest ok

Near Anita Dr, Parma Heights, OH 44130
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that element broke and burned hole in oven bottom, confirmed, unit needs new element and oven bottom; ordrng 1 W10789865 (bottm-oven)"

Near Lawndale Dr, Parma Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed filter housing, tested dispense and ice maker operation again. Both test good, op test good."

Near N Hambden St, Chardon, OH 44024
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit vibration noiseCustomer stated it’s sound louder then it should be. Unit noise is within normal operation. Checked for loose panels, checked blower wheel, and motor. All look good. Could not reduce noise. Advised customer unit is operating as designed."

Near Karen Dr, Chardon, OH 44024
Corey L.

Corey L.

DRYER SAMSUNG DV45K6200EZ/A3 "Found pulley seized, belt was not broken, ordering pulley; ordrng 1 DC96-00882C (IDLER PULLEY)"

Near Sleepy Hollow Dr, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Found after installing new icemaker saw lg spark from icemaker when time to fill. Need to order valve and ICEMAKER and change at the same time.; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)

Near S Parrish Rd, Conneaut, OH 44030
Jason N.

Jason N.

DRYER WHIRLPOOL MED8630HC "Re ordering blower wheel, part shipped to customer damaged. Rescheduled customer.; ordrng 1 WP697772 (blower wheel)"

Near Edgewood Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4815EW2 Replaced the timer and cover. Optest ng. Will need a motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Martin Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER WHIRLPOOL WET4124HW0 "Customer complaint dryer not staying started, confirmed, found start relay switch failed, ordering start switch; ordrng 1 WP3398094 (relay-pts)"

Near Bratenahl Pl, Cleveland, OH 44108
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 Installed control Ran test cycle OP TESt no good Found boats to shorted out due to drain pump shorted Needs control and drain pump ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10348269 (drain pump)

Near Fairview Ave, Atwater, OH 44201
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "I did not recover any Freon because there was none. I remove the filter dryer and evaporator I attempted to solder the new evaporator in place I cannot get it to Solder correctly the tubing coming out of the cabinet is to oblong I attempted to five more times. I could not get it I called Brian he would like to send a different tech out. I know evaporator will need to be re-ordered and a compressor because it was never ordered to begin with. I called Whirlpool Tech line they just wanted us to keep trying; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator), used 1 WPW10143759 (DRIER) from stock"

Near E 110th St, Cleveland, OH 44104
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW0 "customer complaint its doing the same thing and won’t finish a cycle, had customer fill unit, started normal wash cycle, unit filled and paused, clothes are properly balanced around tub, suspension is weak allowing gasket to hit the ground, called tl spoke with jk, agrees with suspension diagnosis; ordrng 1 W11130362 (suspension)"

Near Bassett Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Customer complaint im not working and seemed like the white thing was caught and when trying to correct it, it broke off the ice maker, confirmed, unit needs new stripr asm; ordrng 1 W10297244 (arm-stripr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER AMANA NGD4655EW2 Installed new part unit op tested good

Near Burrard Ct, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Power cord was not needed the unit is getting power 120 V at the main control needs a new control; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near Pinegrove Ave, Parma, OH 44129
Jeff M.

Jeff M.

RANGE KITCHENAID KOSE500EBS04 Installed new part unit op tested good

Near Graylock Dr, Willoughby Hills, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW0 CC that there is a noise. Ran diag F7E1 – BASKET SPEED FAULT. Found shifter shorting out control. Unplugged shifter and control came back. Replaced shifter with truck stock. Found belt loose. Realigned belt. Tightened the cam with loctite. Optest ok; used 1 W10913953 (ACTUATOR) from stock

Near E 237th St, Euclid, OH 44123
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL DU018DWTB0 Water valve is cracked needs a new water valve the look up shows the parts discontinued; ordrng 1 W10181595 (valve-inlt)

Near Hillsdale Rd, Cleveland, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI6FARXXF00 Cc of no ice Found Ice maker to have ice in mold unit getting power put not rotating Replaced icemaker using truck stock Ran test harvest OP TEST OK Advised it may take up to 48 hours to fill bucket ; used 1 WPW10300024 (ICE MAKER ) from stock

Near Nelson Ledge Rd, Garrettsville, OH 44231
Corey L.

Corey L.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint of crack on console, confirmed, unit looks like it was dropped upside down, unit would need left panel, cooktop, air vent cover and the console replaced, cook top parts needed are 5;11;13;22 , chassis part needed are all left side 4;32;44; saved tckt"

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 The door switch is broken. I just the temperatures of the unit I explain to the customer what I did. I checked the temp sensors the dampener control the fan assembly everything seems to be working fine. ; ordrng 1 W11396033 (SWITCH)

Near Lorimer Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWC555DW0 Installed new part unit op tested good

Near E 43rd St, Cleveland, OH 44103
Corina B.

Corina B.

RANGE WHIRLPOOL WFG515S0ES1 "Replaced the spark module. Checked the continuity on wires, good. Optest ng called t/l Steve. To file a complaint with the parts department due to getting faulty dis boards. checked the bake and broil 214 ohms. Checked the bake and broil wires to the igniter to ground, open. Checked the bake and broil 214ohms. Checked the wires to the bake and broil 120 volts. Will need a new spark module. Called BJ to order parts from Plainfield. ; ordrng 1 W10511278 (module-spk)"

Near Almont Dr, Brook Park, OH 44142
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HS1 "Customer complaint oven makes a very loud weird like creaking sound every time it’s heated, confirmed, found bracket for element not flush with cavity causing bracket to rub as it flexes getting hotter, corrected, heated to 350, op test good"

Near Amberwood Dr, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS22EWMS4 "Cc unit not making ice and left side of freezer door does not shut properly Found ice maker rotating but not calling for water also found spring on left side door slide broken Needs icemaker and door slide ; ordrng 1 D7824706Q (ice maker11943) and 1 WPW10120018 (slide rail (frz)13885), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Griffith Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

WASHER MAYTAG MVWB755DW0 Installed new part unit op tested good

Near Brooklyn Ave, Cleveland, OH 44109
David R.

David R.

RANGE WHIRLPOOL WFE374LVS0 "Sockets are different, old socket is light bulb style and new one in LED light. Research to see if they just need to be swapped out. Also old socket burned up, messed up control, not sending out 120, sending 33volts. Ordering control.; ordrng 1 WPW10476353 (cntrl-elec)"

Near Meadowfield Ct, Elyria, OH 44035
Corina B.

Corina B.

RANGE KITCHENAID KDRP462LSS08 "Cc there is a noise in bake. Turned oven on to 325 found the cooling fan is loose will need new cooling fan. Will need a new fan. Office to order part ; ordrng 1 W10810687 (blower 18685), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Canterbury Dr, Middleburg Heights, OH 44130
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc of humming noise. Unit was unplugged, plugged in, heated drain pump kick on and wash humming because no water was in to drain out. Canceled out. Found no error codes. Ran service mode, everything tested good. Ran calibration. Checked underneath at drain pump. Good. Checked drain pump on manual mode, good. Unit test good. Op test ok."

Near Indiana Ave, Elyria, OH 44035
David R.

David R.

RANGE WHIRLPOOL WFE505W0HB1 Cc element popped and started to spark. Lifted up top. Found bug on element that caused it to arche and burn up. Ordering element and switch ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)

Near Washington Ave, Lorain, OH 44052
Joe O.

Joe O.

RANGE KENMORE 790.4200361 Customer states he is still getting the err error code. Called Frigidaire tech line spoke with Frank he states if not in off position or and power was to go off this would cause the err code. He stated to look for a power loss from supply board. Installed fan motor and blade. Ran test bake. Relay keeps opening and closing. Unit showed err error code. needs mode selector switchNeed second tech to remove. ordrng 1 318601700 (switch5632)

Near Arborwood Way, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Cc of noise when water is being dispensed Found noise coming from floor water line vibrating Advised customer to replace t-tap valve most likely have deposit build up in valve

Near Trillium Ct, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR GE GSHS6LGZBCSS Replaced water filter housing. Adjusted fan in freezer. optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Cooper Turn, Olmsted Falls, OH 44138
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 Replaced parts. Tested. Op test ok

Near Chelsea Ave, Lorain, OH 44055
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: not cooling, no interior lights, low water pressure at dispenserFound temps in ff section at 53 degrees and freezer at 23 degrees. Found no lights in unit are functioning. Found no stored error codes. Found outlet has hot and neutral reversed. Advised customer to have an electrician correct outlet. called BJ, Checked power at controls. checked thermistors. Found Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Needs Main control and led board; ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec)"

Near Orme Rd, Garfield Heights, OH 44125

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