Service History 112

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hiram, OH 44234
Brian M
Job Details: 06/10/2021
Cc no cool Found Uv dye coming from factory connection condenser line to cavity Recovered refrigerant Replaced using lokring fittings Ran 28 inch vac for 20 min watched for 15 no change Recharged with 5.5 oz r134a Pressure sitting at 5 on low side normal frost pattern OP Test Ok ; used 2 W10896689 (5/4) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Aurora, OH 44202
Brian M
Job Details: 06/10/2021
Cc unit not washing properly Installed sump assembly Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brecksville, OH 44141
Brian M
Job Details: 06/10/2021
Removed excessive ice build up from inside freezer Removed and installed rails and ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Seven Hills, OH 44131
Dan H
Job Details: 06/10/2021
"Customer complaint that unit is leaking water, found fresh food section evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model GU1500XTLQ2
Near Euclid, OH 44123
Joe O
Job Details: 06/10/2021
"Cc: not washing top rackRan test cycle. Found low pressure from sump. Needs sump assembly. Customer does not want to repair at this time; ordrng 1 W10782773 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Corina B
Job Details: 06/10/2021
CC that food is freezing in the ff section. Temp set at 40* ff 40-45* snack bin not inline with the crisper drawers.the snack drawer has to be in sync with the crisper drawer to keep the proper air flow around the refrigerator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2021
"Replaced gasket. Tested, good. Let customer know to make sure to push in straight or the rack can grab and pull the gasket."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/10/2021
Cc: leaking from gasketFound bellow ripped. Needs bellowBellow out of stock. Office to reschedule; ordrng 1 W11314648 (bellow)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Bedford, OH 44146
Brian M
Job Details: 06/10/2021
Cc unit not heating Found vent to be about 20 feet long and no air passing throughUnit heating properly with vent disconnect Advised on vent cleaning or vent replacement
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
Dan H
Job Details: 06/10/2021
"Customer complaint of burning smell, no burning smell noticed, found shifter disconnected from cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Joe O
Job Details: 06/10/2021
"Cc: water and ice buildup under deli drawerFound ice buildup under drip pan in ff section. Drain pan warped, and drain tube plugged. Needs drain tube, and drain pan.; ordrng 1 W11084807 (extension) and 1 W11457241 (Drain pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW01
Near Geneva, OH 44041
Jeff M
Job Details: 06/10/2021
Installed the new part op tested good. Door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/10/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 20 degrees , evaporator fan is not running, compressor and condenser fan are running, found evaporator frozen solid, unit needs new control and evaporator fan motor ; ordrng 1 WP2315539 (Fan motor) and 1 W11371382 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near University Heights, OH 44118
Jason N
Job Details: 06/10/2021
"Cc unit powers in, will not start cycleRan diagnostics, found code f7e4 for basket engagement fault(shifter fault) Ran auto cycle, unit would not agitate. Ran manual agitation, checked power at shifter, good at 123v. Shifter will not toggle. Unit needs shift actuator. Have not received truck stock yet. Part not in stock on marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Shift actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW05
Near Avon Lake, OH 44012
David R
Job Details: 06/10/2021
"Adjusted feet up in front to help water flow down drain when in defrost mode. Tested with a couple ups of water. Good, nothing went into FF section. Good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
David R
Job Details: 06/10/2021
Replaced gasket. Tested. Good. Op test ok
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near LaGrange, OH 44050
David R
Job Details: 06/10/2021
Replaced both sleeve and drain screen. Steamed all ice. Good. Turned temp to 5. Good. Op test ok.
We serviced a
AMANA RANGE
Model AER6603SFS2
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/10/2021
"I pulled the oven out I found that the power cord and harness terminal block one of the powerlines was melted. Replaced with truck stock unit tested good I have a control board for return; used 1 Pt400 (4 prong over cord), and 1 W1141047 (Harness) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44102
Corina B
Job Details: 06/10/2021
"Replaced the control, lock and ui. Brought the core back for return. Ran a calibration. Started a cycle. Optest ok."
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Wellington, OH 44090
David R
Job Details: 06/10/2021
"Cc unit FF is not cooling properly, FZ is cooling. Tested and Damper is opening correctly. Checked and evap fan is working but ice building up around the evap coils, not defrosting properly. Found control not sending 120. Checked and defrost thermostat open. Will need to also steam off all ice evap as well. Ordering parts**place on cancellation list ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/10/2021
"C dans pvr ; used 1 W10886677 (2-8 lock ring), 1 W10895757 (5-6), and 1 W10896710 (5-5) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTPA3
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/10/2021
"Cc unit door falling down, no resistance Found RH door link cable broken. Replaced link cable using misc. truck stock part. Door holding pressure good. Op test good. ; used 1 8194001 (Cable link) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44102
Corina B
Job Details: 06/10/2021
Cust is calling rent a center for receipt. CC that there is knocking noises. Found the cooling having air pockets. Advised cust this is normal. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, OH 44026
Jason N
Job Details: 06/10/2021
"Installed gearcase and shift actuator. Also replaced drive belt using truck stock due to oil saturation. Ran auto test and calibration. All functions passed, op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/10/2021
"Replaced float switch, tested, unit. Called BJ had me go on diag to turn heater on. Pass. Started a cycle and heating element was working. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Joe O
Job Details: 06/10/2021
Installed ice maker. Ran harvest cycle. Ran ice maker fill. Found fill tube frozen. Needs fill tube; ordrng 1 W11366500 (Fill tube)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details: 06/10/2021
Installed magnetron. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/10/2021
See jm pvr
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/10/2021
Installed drain pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 06/10/2021
Cc freezer door not closing Found left slide screws loose and backed out keeping door open a little Tightened screws OP Test Ok
We serviced a
KENMORE DRYER
Model 11070222512
Near Middlefield, OH 44062
Brian M
Job Details: 06/10/2021
Cc of noise Could not duplicate the noise with or without a load All noises are normal operating noises
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Brian M
Job Details: 06/10/2021
See jo pvr
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Cleveland, OH 44112
Jason N
Job Details: 06/09/2021
Installed suspension and hub. Ran auto cycle. Basket floating properly. Cycle finished with no faults. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Windsor, OH 44099
Brian M
Job Details: 06/09/2021
Installed actuator OP Test Ok
We serviced a
GE STACK W/D
Model GUD27ESSJ1WW
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2021
Cc dryer not working properly Found motor to be stuck Spun drum and unit started working Stoped and started several times with and with out a load OP Test Ok If issue comes back Will need motor and blowerUnit is In a closet ; ordrng 1 WE17X22215 (dryer motor & pulley) and 1 WE16X20393 (blower wheel ctr)
We serviced a
GE REFRIGERATOR
Model ZISP420DTASS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2021
Installed damper and temp sensor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
N/A N/A
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 06/09/2021
"Cc unit not tumblingChecked drive components, found drum belt snapped, belt is weak and brittle. Unit needs drum belt. ; ordrng 1 WPY312959 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Parma, OH 44134
Marie V
Job Details: 06/09/2021
"Cc that the unit still has frost on freezer, and that the door is not aligned with the right hand side door. Steamed out the gasket and added petroleum jelly on advice cust to allow at least an hour for it to get cold and have that shape. Tried to adjust door, advice cust that sometimes it takes some time for the gaskets to get even. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"
We serviced a
MAYTAG DRYER
Model DG412
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
The unit is making a rattling sound rattling sound is coming from the vent fan its broken. This is also causing the unit to overheat; ordrng 1 Y303836 (Fan) and 1 S
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
Customer has a different issue. She told me the display will go out and become non-responsive. I was able to duplicate this I ran a cycle of the display went out I was not able to pause the machine or turn it off I had to open the door to get it to stop working. After leaving the machine alone and talking with the customer after five minutes the machine turned back on on its own. Needs a new display board estimate only ; ordrng 1 W11089031 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Marie V
Job Details: 06/09/2021
"Cc that the ice maker is not working and dispenser. Confirmed, you can hear valve working but no water comes out. Found water tank frozen. Followed SP instructions. Op test ok. ; used 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Parma, OH 44134
Marie V
Job Details: 06/09/2021
"Cc that the unit does not works, confirmed when you open the door light come on , check power at terminal block, from L1 to N 122V from L2 to N122V and from L1 to L2 244V. Took panel off and checked tech sheet need to verify if control is sending power to HMI it is getting 5VDC from control still not operating, unit will need UI. Advice cust to replace foil vent for ridged metal or flexible metal because thats a fire hazard. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Installed damper. Op test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Cleveland, OH 44120
Corina B
Job Details: 06/09/2021
Replaced the gasket. Steamed the gasket out. Optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44118
Corina B
Job Details: 06/09/2021
"CC that the freezer is not cooling. Unit was in a defrost, when arriving. Compressor and fans turned on. Fz was empty. Ff 39-42* unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44134
Corina B
Job Details: 06/09/2021
CC that the unit does not drain all the time. Ran diag F9e1 pulled unit out found parts of the chopper blade in the drain hose. Started a cycle and drained. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Installed insulation. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Avon, OH 44011
Gabriel P
Job Details: 06/09/2021
Found a second to the 10 year warranty on the track and racks, call rescheduling ; ordrng 1 W11259785 (Tracks) and 1 W11259786 (Right track)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
Hub was stripped out installed the new part op tested good. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2056SSS3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/09/2021
Cc switch pushed back Found panel bracket to be broken Panel NLa W10282803; ordrng 1 W10282803 (panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Berea, OH 44017
David R
Job Details: 06/09/2021
"Replaced wash motor, tested. Ran diagnostics. Good. Working correctly. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near North Olmsted, OH 44070
David R
Job Details: 06/09/2021
Customer had questions about different noises. All normal. Tested unit out and everything is fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near North Ridgeville, OH 44039
David R
Job Details: 06/09/2021
Part did not work. Will need other top module. Left front. Ordering ; ordrng 2 W11462342 (Module)s
We serviced a
WHIRLPOOL COOK TOP
Model KGCT305BAL1
Near Westlake, OH 44145
David R
Job Details: 06/09/2021
"Cc every time they turn the breaker on. Unit trips and smoke comes from the knobs. Found all knobs and module are shorted out, burnt. Customer wanted estimate for knobs as well. Gave estimate, at this time customer not going ahead with repair.*** would schedule as a 2 hr repair; ordrng 4 WP3182569 (Knobs)s and 4 WP3185830 (Igniter switch)s and 1 WP4454392 (Spark module) and 4 W10854241 (Grommet)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Jeff M
Job Details: 06/09/2021
The unit is working. I put the unit diagnostics mode there was no codes. There was a load already in the washer I put the unit in a drain and spin cycle it operated correctly. Then I put it in a quick wash cycle filled with water and started agitating. I could not find an issue with the machine operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Latch and belt
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc leak Had customer run unit 20 min prior to appointment time At arrival floor was wet Found leak coming from drain hose /drain pump Called whirlpool; ordrng 1 W11551233 (Drain) and 1 W11412291 (Pump) and 1 W11036143 (Clip)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Gabriel P
Job Details: 06/09/2021
"Did not Replace control,it was already replace customer show a video of sound could not think what it was ran drain and spin noise not heard ran rinse and spin with a load and noise was not heard office send a different tech for a second opinion ;
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/09/2021
Ran test 59 rotating counter or clockwise the motor and also test 57 harvest test and test 56 no error code also ran fill test 45 found ice in the water line clear out opt test ok but Im still replace heater ; ordrng 1 W11226501 (Heater)
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, OH 44133
Marie V
Job Details: 06/09/2021
"Cc that the unit does not turns on, they was having trouble beforehand they had to flip the breaker to make it work, but last time it didnt worked. Confirmed , unit does not enter diag or turns on, removed control board and checked voltage has 122V. Plugged everything back in and unit started working good. Unit will need main control. ; ordrng 1 WD21X23717 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc of leak Found customer to be using regular dish soap instead of dishwasher soap Advised on soap
We serviced a
MAYTAG DRYER
Model MGDX500XW0
Near Bay Village, OH 44140
David R
Job Details: 06/09/2021
Cc unit not spinning. Found broken idler pulley. Replaced repair kit from t/s. Tested. Good. Op test ok; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma Heights, OH 44130
David R
Job Details: 06/09/2021
"Replaced reservoir, tested water is flowing good and icemaker filled up. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
Corina B
Job Details: 06/09/2021
"Replaced the control, chute and auger. Brought core back for return. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Cc: top rack hitting gasketCustomer worried the movement in the upper rack is going to wear out the gasket. Found door is binding on upper right corner. Cannot adjust unit due to mounting points and floor. Found upper rack slightly hitting door seal. Adjusted door seal. Advised customer with the binding in the door it can cause the rack to sit closer to one side then the other. Advised customer they would have to have contractor to adjust the flooring or cabinet to release the tension on the right corner of the dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Highland Heights, OH 44143
Joe O
Job Details: 06/09/2021
"Installed water valve, and fill tube. Tested. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Grafton, OH 44044
Corina B
Job Details: 06/09/2021
"CC that the ice maker does not work. Cycled the ice maker, filled. Ice cubes are coming out hollow. Advised cust to replace the saddle valve with an inline valve. Optest ok."
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/09/2021
"Cc unit coding f3e3 during cycle.Ran diagnostics, confirmed code f3e3 for inlet thermistor open or shorted. Found service pointer for f3e3 codes. Checked thermistors, both reading approx. 70k at room temperature. Good according to tech sheet chart. Checked airflow at vent outlet. Airflow weak, possible restriction. Advised customer to have venting inspected."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Dan H
Job Details: 06/09/2021
"Customer complaint of loud noise, found rotor bolt fell out of gearcase, reinstalled, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Willoughby, OH 44094
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDW03CTSS3
Near Cleveland, OH 44110
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is leaking, confirmed, found nut at water inlet loose, tightened, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Painesville, OH 44077
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Main control and ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44135
Marie V
Job Details: 06/09/2021
"Cc that the unit didnt make ice since it was bought, they turned the ice maker on and then they found a big block of ice on the ice box and then that the water like started spraying water from the top. Confirmed, found fill tube broken. Unit will need fill tube and water valve. Valve isnt in stock ; ordrng 1 W11415785 (Tube water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, OH 44145
Corina B
Job Details: 06/09/2021
"Replaced the door, bin, grill and screws. The bins that were received are still sharp. Called t/l TJ to use sandpaper to smooth the sharp edges. Sanded the edges on the bins. transfer to safety. Donna Cust could get a replacement choose to sand the bins done. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFE720H0AS0
Near Avon Lake, OH 44012
Corina B
Job Details: 06/09/2021
Replaced the burner. Tested burner. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc unit not working properly Found 3 error f3e1 f5e4 f9e1Ran diagnostics test Unit ran fine but grinding in drain pump motor Tested pressure switch INeeds pressure switch and pump ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Brecksville, OH 44141
David R
Job Details: 06/09/2021
Cc cooktop cracked. Took a picture. Ordering cooktop ; ordrng 1 W10877558 (Cooktop)
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/09/2021
Same issue found ice on ice maker tray causing to over fill call bj senior technician ran few test I was ask to call ge they didnt answer call teacher chad for advise no answer rescheduling customer ;
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Garfield Heights, OH 44128
Dan H
Job Details: 06/09/2021
"Customer complaint that neither oven is heating, confirmed, found unit only receiving 120vac from supply, advised customer that they need an electrician to correct power supply"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 06/09/2021
Cc of no ice Found ice evap to be frosted over and drain clogged Clear clogAdvised to watch for 48 hours
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0 NO
Near Brecksville, OH 44141
David R
Job Details: 06/09/2021
"New panel dented, always screws to handle stripped and broke. Order panel and Handel screws ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 4 W10826179 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 06/09/2021
"Replace freezer led,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/09/2021
"Cc lights out in freezer section.Confirmed leds are dim in freezer section, found one completely out. Replaced top left led module using customer supplied pr? id part. Illumination returned to freezer section. All leds working in unit. Op test good. Retrieved control for return."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Bedford Heights, OH 44146
Jason N
Job Details: 06/09/2021
"Cc unit not working, same start button issue as last timeFound start button detached from console holder. Reinstalled start button. Found retention clip has excess plastic around it preventing it from clipping properly. Removed plastic, clip now fully secured in console. Started dryer cycle. Op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/09/2021
"Customer stated they replaced the smart valve and still not dispensing water. Found customer replaced wrong water valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
"Cc: plastic piece behind upper rack tube brokeFound tab on rear of manifold broke. Needs upper rack manifold; ordrng 1 WPW10571946 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1014XTXB2
Near Bedford, OH 44146
Jason N
Job Details: 06/09/2021
"Cc unit not cyclingRan diagnostics, found codes 5-1 for door stuck open, 6-4 for float switch open. Ran diagnostics cycle, cycle intermittent, found door switches making intermittent contact when pushing door. Found several screws on inner door panel loose holding door open slightly. Tightened screws, reran test cycle. Manipulating door did not cause cycle interrupt. Cycle stable. Op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44102
Jason N
Job Details: 06/09/2021
"Cc unit not washing, no water coming inChecked water source in, found valve turned off under sink. Ran diagnostics cycle, found code 3-3 for owi calibration failure( due to no water).Ran cycle in entirety. All functions good, no codes. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cleveland, OH 44113
Jason N
Job Details: 06/09/2021
Installed vent deflector and gasket. Ran wash test. No leaks. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Atwater, OH 44201
Brian M
Job Details: 06/09/2021
Cc errors Found UI non responsive Replaced control and UI ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Euclid, OH 44123
Jason N
Job Details: 06/09/2021
"Cc unit error code f51Ran diagnostics, confirmed f51 rps sensor error. Ran auto test, basket seized up, would not move. Able to break basket free by hand. Bearings crunchy and loud. Unit needs bearing kit. Replaced using truck stock. Ran manual spin test. Op test good. ; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
Cc: not fillingAdvised customer these units do not fill like older washer. Found error code f8e1(long fill no fill). Ran auto test. All functions working. Ran calibration. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MDG6200AWW
Near Orwell, OH 44076
Brian M
Job Details: 06/09/2021
Cc unit not drying properly Found unit to be heating up properly Has good heat and air flow Could not duplicate a non heating issue at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chesterland, OH 44026
Dan H
Job Details: 06/09/2021
"Customer complaint that unit washes with hot water when set to cold, found hot and cold water lines reversed, corrected, op test good"
We serviced a
ROPER WASHER
Model rtw4516fw2
Near Lakewood, OH 44107
Marie V
Job Details: 06/09/2021
"Cc that the unit does not pass wash, it only fills with water and then it drains the water out. Ran diag found error code of F8E1 long fill no fill. Found drain hoses. The floor. Corrected issue, and ran a regular cycle, it filled and started washing. Called cust and explain that the drain hose need to be 39 from the bottom of the unit so water cant siphon out while filling. Op test ok "
We serviced a
KENMORE DRYER
Model 11085091400
Near Perry, OH 44081
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Repair kit
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 06/09/2021
"Replaced ice maker and cycle it. Pass. Advice cust to get rid of the first couple of batches of ice becau is a new icemaker and it was in a box,do not want them to use those first ones. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 06/09/2021
"Replaced drain pump. Rain through diagnostics, no error codes, diagnostics cycle tested good. Ran normal cycle. Tested. Unit tested good, draining good. Op test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Euclid, OH 44123
Jason N
Job Details: 06/09/2021
"Cc unit not powering onCustomer stated they used the unit a few times, last time it went out of balance and stopped working. Found unit had packaging material still wrapped around tub and components. Removed material, tested power to control board, good at 124v. Replaced main control using truck stock. Ran auto test and calibration. All functions passed, op test good. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"