We serviced a
MBF1958DEM00 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Corina B
Job Details: 03/26/2018
CC that the door swings open and hits the door next to it and the is a noise. Found the closer is not opening properly. The damper motor is rattling when it opens and closes. Called SM to order parts. ; ordrng 1 WP67003639 (closer) and 1 WPW10594330 (control), schdld next appmnt for 3/29 THU
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
CC that the right side of the cycles are not working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube,Turned on time time and the unit counted down as designed. Checked the moisture sensor, good. Working as designed. ; Job Cmpltd
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
CC that the oven does not light. Turned oven on light with the first spark. Heated oven to 350* let it cycle a few times. Working as designed. Optest ok. Job Cmpltd,
We serviced a
NFW7200TW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KEBS109BSS01 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Dan H
Job Details: 03/26/2018
Customer complaint that oven is not working, display is blank, found thermal fuse open, jumped out, oven worked, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) Job Cmpltd,
We serviced a
MDB8959SBS0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Dan H
Job Details: 03/26/2018
Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows unit needs new keypad; ordrng 1 WPW10475780 (panel-cntl), schdld next appmnt for 3/29 THU
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/26/2018
Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 03/26/2018
, New drain pump comes in kit that changes wash motor, drain pump and harness, new wash motor is damaged (see pics), new drain pump requires new harness and wash motor, reordering drain pump kit; ordrng 1 WD49X23779 (drain pump ), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Jeff M
Job Details: 03/26/2018
Replaced baffle control. Opened quiet. Op test good ; Job Cmpltd,
We serviced a
JXD7036YS3 JENN-AIR
Model HOOD DOWN DRAFT
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/26/2018
Replaced switch cover, motor and motor arm. Control button for motor movement is broken. Office to order button.; ordrng 1 WPW10681777 (buttn-cntl)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/26/2018
After replacement of drive hub and drive pulley, noise is still occurring. Noise is difficult to determine exactly where it comes from. Office to order gear case.; ordrng 1 W11035751 (gearcase), schdld next appmnt for 3/30 FRI
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
I took the back panel tested the heating elements fuses and wires everything tested good plugged it in broiler work.; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/26/2018
Installed control and bulb and lamp holder . Op Test Ok . ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Hooked up a power cord to the dryer plugged it in and it worked It started to produce heat it does have signs of it being wired improperly but it is cosmetic; Job Cmpltd,
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/26/2018
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 03/26/2018
Installed motor. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Chad P.
Job Details: 03/26/2018
Found very large chip in paint on bottom of the oven. Called Techline. Dave. Cosmetic warranty. Sr# 7721586426; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Plug the dryer and was unable to hear any rattling noises unit tested good; Job Cmpltd,
We serviced a
MER6751AAB WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Chad P.
Job Details: 03/26/2018
Found lower bake element open. Power checks good. Needs element replaced. ; ordrng 1 WP7406P428-60 (ELEMENT), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44111
Brian B
Job Details: 03/26/2018
CC that machine warmed up. Checked temps, -1 frz, 38 ff. Ran diag and tested all loads. All functions normal. Asjusted feet to level machine, cleaned condensor coils. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Found new damper installed is very noisy, will need another new damper installed. Office to order part ; ordrng 1 W11164593 (DIFFUSER ), schdld next appmnt for 3/29 THU 10-1,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/26/2018
Found process stub leaking, corrected, pulled 28”vac w/pump, watched, charged5.5oz r134a, op test ok; used 1 TJ90BPV31V (BULLET PIERCING VALVE), 1 TJAF1200 (CHARGING TUBE), 1 W10896709 (6/6COUPLER), and 1 W10898074 (LOKPREP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL
Near Mentor, OH 44060
Jeff M
Job Details: 03/26/2018
found the chopper blades broken. I use the ts pumps choppers to fix the machine unit tested good;
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/26/2018
Ran a heavy cycle with blankets unit tested good. He picked blanket he started the load. I did balance it a little better; Job Cmpltd, saved tckt [SdLin
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/26/2018
Control bd number W10803993 was not used or needed. Brand new part. Installed membrane. Op test membrane working. Blower rattling badly needs blower and thermostat fix ; ordrng 1 W11034459 (T STAT FIX) and 1 WPW10176670 (blower), schdld next appmnt for 3/30 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Brian B
Job Details: 03/26/2018
Replaced timer. Ran test cycle. Op test ok. Office to bill;
We serviced a
KENMORE DISHWASHER
Model 665.13123K703
Near North Madison, OH 44057
Arthur V
Job Details: 03/26/2018
Customer had power surge and now normal light on UI is flashing and nothing else is working. Attempted to cut power and restart. No good. Unit needs main control and touch pad Please ship tp 265 Tuxworth Rd. Centerville ,Ohio 45458. Customer not back here till May. DO NOT ATTEMPT TO MOVE UP ; ordrng 1 WPW10083050 (panel-cntl) and 1 WPW10285178 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd Mon
We serviced a
WHIRLPOOL DRYER
Model WED9400SZ2
Near Novelty, OH 44072
Robert A.
Job Details: 03/26/2018
Ran diognastics, f70, no comm between ui and control, checked connections and harness, good, needs control and uiCust to let us know; ordrng 1 WPW10174745 (CONTROL210.03) and 1 WPW10246731 (CONSOLE202.80),
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near South Russell, OH 44022
Robert A.
Job Details: 03/26/2018
Cust states that unit has been working fine, ran diagnostics, no codes, ran unit, tested several times, op test ok; Job Cmpltd,
We serviced a
GE DRYER
Model PTDS850EM0WW
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/26/2018
Found unit full of lint, needs cleaned. heater asm open, t stat openCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Cust to let us know; ordrng 1 WE04X10115 (T STAT55.70) and 1 WE11X10020 (HEATER ASM184.86), used 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 03/26/2018
Installed ff door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/26/2018
Installed acu, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Burton Township, OH 44021
Robert A.
Job Details: 03/26/2018
nstalled control, ui and latch, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 03/26/2018
Recovered refrigerant, replaced comp, drier and ff evap, pulled 28”vac w/pump, watched, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895750 (7/5COUPLER), and 2 W10896689 (5/4COUPLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Williamsfield Township, OH 44093
Jeff M
Job Details: 03/26/2018
he cold water inlet was plugged up I cleaned the rust out op tested good ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 03/26/2018
Replaced I.m. Optics. Now showing 02 and seeing basket is empty. Advised to please allow 24hrs for basket to fill. ; Job Cmpltd
We serviced a
KDRS483VSS03 KITCHENAID
Model RANGE
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/26/2018
Temperature tested oven. Took less than 15 minutes to preheat to 350. All functions tested ok. Job Cmpltd
We serviced a
LFHB2741PF8A FRIGIDAIRE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 03/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/26/2018
Unit stalls out throughout any cycle, motor just hums, took load off motor and motor spun, drive motor 8182471 not available; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/26/2018
, Found no 220 volts at power cord. Customer needs a electrician to provide correct power to unit. ; Job Cmpltd
We serviced a
PDB3600AWE WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44107
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not cleaning the dishes, unit has clean dishes in its racks, placed glasses upright in racks, started normal wash cycle, glasses filled, incoming water temperature at 110 degrees, advised customer again to run hot water in sink before starting unit, unit is operating as designed, no customer here to sign paperwork ; Job Cmpltd
We serviced a
MSD2651HEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, heard start relay clicking, applied 120vac to compressor, compressor started, unit began to cool, unit needs new start device, no customer here to sign paperwork ; ordrng 1 8201786 (start device,combo)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 03/23/2018
Replaced ice facia op test ok ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 03/23/2018
Installed upper rack tracks, lower racket wheels Thermistor sensor and drain pump... OP test ok ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/23/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
MBF1958XEW1 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 03/23/2018
CC that there is a noise coming from the unit. Ran diag found the damper door is making the noise. Will need a new damper door. Called SM to order part ; ordrng 1 WPW10196393 (damper control assy), schdld next appmnt for 3/28 WED
We serviced a
59675523400 KENMORE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/23/2018
Customer complaint unit is not cooling, compressor not running, unit getting 1.3 amps, start device is good, compressor failed, customer supplied compressor w/ dryer and start dev., schdld next appmnt for 4/2 MON
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Madison Township, OH 44057
Jeff M
Job Details: 03/23/2018
The lid lock was broken installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KODE507EWH02 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 03/23/2018
Installed new user interface , op test good ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Dan H
Job Details: 03/23/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts, reinstalled switch, op test good ; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 596.58637890
Near Leroy Township, OH 44077
Jeff M
Job Details: 03/23/2018
he unit has a good frost pattern but the evap fan isn’t spining the unit needs a new fan ; ordrng 1 WP10513803 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/28 WED 8-12
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/23/2018
Replaced control board. Tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced switch harness parts Unit op test good. ; Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/23/2018
15:04, Ran unit at 350 and 400. Unable to duplicate the noise at this time. Cust did have video of unit making the noise. Tech would like to reschedule for return and have Cust run over for an extended period of time before showing up. ; schdld next appmnt for 3/28 WED
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced gearcase ,hub,and hub screws. Recalibrated and op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWH
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found evap drain clogged/frozen, cleared ice and drain, op test ok; , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found ice room fan frozen, ice on back wall, needs fan and seal; ordrng 1 5303918784 (SEAL) and 1 5304493604 (FAN KIT), schdld next appmnt for 3/28 WED ! [**],
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/23/2018
Ran diagnostics, good, no codes, set bake, 400, unit preheater and cycled several tomes, unable to duplicate, talked w/cust how to set controls, op test ok; Job Cmpltd,
We serviced a
MGR8775AB0 MAYTAG
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 03/23/2018
Found unit failing to ignite. Ran bake at 350. When unit did ignite temps checks good. Needs ignition kit per service pointer. ; ordrng 1 W10700720 (IGNITION KIT ), schdld next appmnt for 3/30 FRI
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Avon, OH 44011
Brian B
Job Details: 03/23/2018
Leveled machine so crisper drawers close properly. Found ff crisper drawer side bracket had come off of slide. Installed bracket onto slide. Also, mullion flipper not flipping properly causing doors to hit. Broken mullion rail. Will need new rail. Office to order part.; ordrng 1 W10806457 (RAIL), schdld next appmnt for 3/28 WED 8-11
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Checked temps, 55 frz, 47 ff, 55 icebox. Very little frost pattern on frz evap. Leak in sealed system. Ran diag, step 4, valve working properly. Will need ff evap. Removed ff evap cover. Drain trough under evap rusted out and drain is plugged. Styrofoam fan and housing full of mold. Will need evap, drain trough, dye filter, and fan / housing assembly. Also compressor is loud and may have sucked in air due to low side leak. Per whirl, also must replace compressor. Called office and spoke to Jess. Ok to scedule for Tuesday as customer is going out of town for medical reasons. Customer paid for parts not covered under warr.; ordrng 1 W11162078 (DRIP PAN 5327) and 3 WPW10143759 (DRYER)s and 1 WPW10451893 (FAN ASSEMBLY 10347) and 1 WPW10466675 (COMPRESSOR) and 1 WPW10643261 (EVAP RC), schdld next appmnt for 3/27 TUE ! [****],
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/23/2018
The water valve is not receiving power in the sump assembly is seized up needs new water valve and sump assembly; ordrng 1 W10804115 (CONTROL ) and 1 W10837026 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW01
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
Found evap drain clogged at end, corrected, cleared ice, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES1
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
, Ran diagnostics, good, Set bake watched unit preheat, and cycle, added a ground to bake burner, op test ok; Job Cmpltd,
We serviced a
KDTE234GWH0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WDT790SAYM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/23/2018
, Customer complaint unit is not washing correctly, ran diagnostics, found error code f7e1 no heat, found control burnt at the p4-4 and p4-3 pins, harness is good, unit needs new control; ordrng 1 W10482988 (elect control board)
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/23/2018
Customer complaint that dryer doesn’t always dry clothes. Put timer on timer dry to test. Constantly heated and ran properly. Tested on sensor dry with wet clothes. Ran properly. Tested with dry load, heated minimally and advanced quickly, as designed. Could find no issues. Advised to swap washer and dryer to shorten vent.; Job Cmpltd
We serviced a
WDF560SAFT2 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Corina B
Job Details: 03/23/2018
CC that the right leg is bent. Found the right leg is bent the door is hitting the tub Will need a new tub. ; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 3/28 WED
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Dan H
Job Details: 03/23/2018
Leak from evaporator. Will need replaced. ordrng 1 WPW10314205 (evaporator)
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 03/23/2018
Found agitator rusted to GEARCASE. Tech had to break to remove. Installed GEARCASE. Op test ok. Needs agitator replaced. Cust s husband might be able to replace the agitator himself. If he can they will call in and cancel the return date. ; ordrng 1 W10752283 (washplate), schdld next appmnt for 3/30 FR
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Corina B
Job Details: 03/23/2018
CC that the im does not work. Found the IM getting power, will need an im And water valve. Called SM to order parts. ; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker), schdld next appmnt for 3/28 WED
We serviced a
MGR6775BDS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Corey L.
Job Details: 03/23/2018
Customer complaint unit is top oven won’t heat past 105 degrees, found ignitor open, replaced ignitor, op test good; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Found RF burner not working. RepIred loose burner wiring. Op test ok. No charge to customer as this burner was just repaired.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Cc dryer making screeching noises. Pulled drum, vacuumed underneath, replaced idler pulley from t/s. Op test ok; used 1 279640 (PULLEY-IDLER) from stock, Job COMPLTD
We serviced a
WHIRLPOOL WASHE
Model WTW8500DW0
Near Cleveland, OH 44120
Jeff M
Job Details: 03/23/2018
The unit had a overload and off balance code I cleared the codes unit tested good good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200BW1
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 03/23/2018
Hot water valve was clogged I cleaned the valve tetsed good ; Job Cmpltd,
We serviced a
IKEA RANGE
Model IBS650PXS00
Near Cleveland, OH 44118
Jeff M
Job Details: 03/23/2018
Clean glass and door. The hinge are not locking in a place needs left and right hinge; ordrng 1 WP9760577 (L HINGE ) and 1 WP9760578 (R HINGE ), schdld next appmnt for 3/28 WED 8-12,
We serviced a
WHIRLPOOL FREEZER
Model WRT108FZDW02
Near Beachwood, OH 44122
Jeff M
Job Details: 03/23/2018
I was not able to duplicate the issue unit was working when I got there; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Mentor, OH 44060
Arthur V
Job Details: 03/23/2018
Found unit needs rollers,belts ,and idler pulley assembly. Left front off PER CUSTOMER REQUEST. left unplugged also. ; ordrng 1 4392067 (dryer repair kit) and 1 WP8544742 (belt) and 1 WPW10547292 (pulley-idr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/28 WED !,
We serviced a
MAYTAG DRYER GAS
Model MGDC215EW2
Near Cleveland, OH 44132
Arthur V
Job Details: 03/23/2018
Found issue is with customer vent. No air flow Heat is working well unit is operating properly. Advised cust about vent ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSE500ESS02
Near Mentor, OH 44060
Arthur V
Job Details: 03/23/2018
Found f6e6 faulty communication at the am board. According to techsheet. Order am bd and if error reappears order console Ordering both. Reschedule at customer requests ; ordrng 1 W11087454 (CONSOLE ) and 1 W11179310 (CONTROL ), schdld next appmnt for 3/30 FRI !,
We serviced a
FGMV205KFA FRIGIDAIRE
Model MICROWAVE
Near Olmsted Township, OH 44138
Dan H
Job Details: 03/23/2018
Customer complaint that unit does not heat, confirmed, found capacitor, diode and magnetron shorted, wave guide is burned, unit cannot be repaired
We serviced a
MAYTAG DISHWASHER
Model MDB7751AWS
Near Shaker Heights, OH 44122
Robert A.
Job Details: 03/23/2018
Found piece of plastic in motor, removed, ran unit, op test okPivot for tines broken, cust to install;
We serviced a
KUDE70FXSS5 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details: 03/23/2018
Replaced the vent. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Cleveland, OH 44124
Robert A.
Job Details: 03/23/2018
Ran diognastic cycle, drain pump making noise, long drain, replaced pump, ran recal cycle, op test okUnit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 W10536347XXX (XXXPUMPXXXDONOTRESTOCK120.98) from stock Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 03/23/2018
The code to the condo is not the correct code. Talked to cust. And told him that I can not get in. CC that the dishes are not drying. Advised cust to hit 3 different buttons 3xs the panel will light up and then run a calibration for the heater to turn on. ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 03/23/2018
Replaced the gas valve. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model WU304
Near Cleveland, OH 44139
Robert A.
Job Details: 03/23/2018
Found water valve cracked, per look up, no longer available; ordrng 1 902543 (VALVE65.43 NLA),
We serviced a
ED25RQXYW02 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/23/2018
Tested water dispenser. No issues found.; Job Cmpltd
We serviced a
KCGS556ESS02 KITCHENAID
Model COOK TOP
Near Westlake, OH 44145
Corina B
Job Details: 03/23/2018
CC that the center burner is not lighting. Found the center burner is not sparking. Will neeed a new ignitor and spark module. Called SM to order parts. ; ordrng 1 WPW10475149 (module-spk) and 1 WPW10639175 (holder-orf), schdld next appmnt for 3/30 FRI
We serviced a
RBD305PDB14 WHIRLPOOL
Model WALL OVEN
Near Rocky River, OH 44116
Dan H
Job Details: 03/23/2018
Replaced the thermal fuse. Optest ng. Found the thermal fuse to the control is open will need a new fuse. Called SM to order part. Cust will be out of town for 3 weeks.; ordrng 1 4456654 (fuse-thrml), schdld next appmnt for 4/20 FR
Near Cleveland, OH 44113
Corina B
Job Details: 03/23/2018
MDB7749SBM1 MAYTAG DISHWASHERCC that the left side is leaking. Removed the front panel found its leaking by the hinge. Found soap residue around the door and gasket. Will need a new gasket. Called SM to order part. ; ordrng 1 W10864081 (seal), schdld next appmnt for 3/28 WE
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 03/23/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Corey L.
Job Details: 03/23/2018
Customer complaint unit shakes during operation, found dishwasher unlevel and not flush, adjusted dishwasher, op test good; Job Cmplt
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/23/2018
Customer complaint unit is not operating, ran diagnostics found f7e6 motor fault, found actuator failed, replaced actuator, op test good; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
MEEX700XW0 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/23/2018
Customer complaint unit does not start, ui powers on but unit does nothing when starting a cycle, found thermal fuse open, replaced thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MFX2570AEB4 MAYTAG
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 03/23/2018
Customer complaint of water leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd