Service History 1125 | Freds Appliance

We serviced a

WFW75HEFW0 Maytag

Model Washer

Near Jefferson, OH 44047

Arthur V

Job Details: 06/29/2018

Cust complaint times are different on this control than on her original control like normal wash is now 1hr 3 min instead of 47 min. Unit is operating properly. Advised cust to run clothing that has urine on them on the sanitize cycle for better cleaning in hot water. ; Job Cmpltd

We serviced a

GZ25FSRXYY2 Whirlpool

Model Refrigerator

Near Ravenna, OH 44266

Robert A.

Job Details: 06/29/2018

Found i/m cycling non stop, needs i/m, replaced, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

WOC95EC0AS04 WHIRLPOOL

Model MICRO OVEN

Near Mentor, OH 44060

Jeff M

Job Details: 06/29/2018

Machine is not receiving a full 240 V AC needs an electrician; Job Cmpltd

We serviced a

GSH22JFTABB GE

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 06/29/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MHW3505FW1 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Dan H

Job Details: 06/29/2018

Installed new user interface ,op test good ; Job Cmpltd

We serviced a

MVWC300VW1 MAYTAG

Model WASHER

Near Cleveland, OH 44113

Dan H

Job Details: 06/29/2018

Installed new valve, op test good

We serviced a

WRX988SIBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/29/2018

Replaced inverter board and LED module in freezer, lights now working in top of refrigerator and in freezer.; Job Cmpltd,

We serviced a

ED5LHAXWB00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 06/29/2018

Replaced compressor. Charged unit. Op test ok. ; Job Cmpltd

We serviced a

MVWC415EW1 MAYTAG

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 06/29/2018

Found lid trying to lock and unlock, lid lock light flashing. Ran diag, lid lock fault. Will need new lid lock. replaced lid lock from t/s. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W10838613 (LATCH)

We serviced a

MVWB835DW Whirlpool

Model Washer

Near Franklin Township, OH 44240

Corina B

Job Details: 06/29/2018

Replaced the water valve. Optest ok.

We serviced a

WTW8000DW2 Whirlpool

Model Washer

Near Jefferson, OH 44047

Arthur V

Job Details: 06/29/2018

Found water valve faulty and needs replaced ; ordrng 1 W11220230 (WATER VALVE)

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Garrettsville, OH 44231

Robert A.

Job Details: 06/29/2018

Installed motor, harness and wheel, ran unit, watched cycle, op test ok; Job Cmpltd

We serviced a

MFI2665XEB7 Maytag

Model Refrigerator

Near Euclid, OH 44119

Corey L.

Job Details: 06/29/2018

Customer complaint only crushed ice, explained that a little crushed ice will come out after switching from crushed to cubed but cubed will come out; Job Cmpltd,

We serviced a

WRF535SWHV00 Maytag

Model Refrigerator

Near Edgewood, OH 44004

Arthur V

Job Details: 06/29/2018

Found temp in fresh food at 27 deg. Needs harness with thermister ; ordrng 1 W11131391 (HARNESS)

We serviced a

WRS322FNAH01 WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not cooling, fresh food section temp at 54 degrees, freezer section temperature at 32 degrees , evaporator fan is running, Compressor and condenser fan are running, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 WPW10583801 (thermostat)

We serviced a

GU1500XTLB3 WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 06/29/2018

Cleaned out debris from drain (glass). Tested dishwasher, pump motor needs replaced.

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Parma, OH 44129

Chad P.

Job Details: 06/29/2018

Found agitator stripped. Needs replaced; ordrng 1 W10902814 (WASHPLATE)

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Parma, OH 44134

Chad P.

Job Details: 06/29/2018

Installed control and console. Calibrated. Ran drain spin. Advised to use as normal.

We serviced a

KRFC300ESS01 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Brian B

Job Details: 06/29/2018

Checked temps, temps are normal. All functions normal and sounds are normal. Advised customer that when electronic damper is opening or closing, this makes some noise. Also, Icemaker can make some noise when running. Op test ok.; Job Cmpltd

We serviced a

MDB7749SBW1 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44107

Brian B

Job Details: 06/29/2018

Found pads not responding. Ran panel test. Will need new panel.; ordrng 1 W10811166 (USER INTERFACE)

We serviced a

GNE26GMDES GE

Model Refrigerator

Near Mentor-on-the-Lake, OH 44060

Arthur V

Job Details: 06/29/2018

Replaced ice maker and water valve. Op test good

We serviced a

WRF989SDAE00 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Brian B

Job Details: 06/29/2018

Checked temps, 40 ff, 29 freezer. Found machine low on Freon. Ff evap uncoated.ran diag, step 4, valve working properly. Will need new ff evap. And dye filter and drip pan. ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DYE FILTER) and 1 WPW10537710 (PAN DRIP)

We serviced a

MDB7749SBM0 Maytag

Model Dishwasher

Near Mentor, OH 44060

Arthur V

Job Details: 06/29/2018

Found human interface erratic. Needs replaced ; ordrng 1 W10811169 (panel-cntl)

We serviced a

MBF2258XEW1 Maytag

Model Refrigerator

Near Chardon Township, OH 44024

Robert A.

Job Details: 06/29/2018

Found evap frozen, put into forced defrost, ng, comp still running, no power to heater, needs control, evap drain frozen, needs new drain, evap pan cracked, cust has replacement pan, Cust to let us know

We serviced a

CRE9600CCE Maytag

Model Range

Near Burton, OH 44021

Robert A.

Job Details: 06/29/2018

Found f5 code, control shorted, several segments of clock are dim, should be off, needs clock; ordrng 1 74001319 (CLOCK),

We serviced a

MVWB850WL0 Maytag

Model Washer

Near Auburn Township, OH 44023

Robert A.

Job Details: 06/29/2018

Installed bearing kit and drain pump, ran diognostic cycle, op test ok

We serviced a

WTW5000DW Whirlpool

Model Washer

Near Madison Township, OH 44057

Brian M

Job Details: 06/29/2018

c of no spin Found wash plate loose from transmissions and just free spinning Removed plate cleaned and put back into place Tighten wash plate Ran auto test and calibration OP TEST OK

We serviced a

WTW5540SQ0 Whirlpool

Model Washer

Near Beachwood, OH 44122

Corey L.

Job Details: 06/29/2018

Customer says clothes are still tangling, removed unit body and ran low/heavy agitation, and high spin, unit is operating as designed

We serviced a

KBMS1454BBL0 Kitchenaid

Model Wall Oven

Near Cleveland, OH 44107

Corey L.

Job Details: 06/29/2018

Customer complaint microwave does nothing, unit was removed and in living room when tech arrived, confirmed unit does nothing, found thermal fuse open, quoted, replaced fuse with ts, op test good; used 1 W10138793 (FUSE, MICROWAVE 8.62)

We serviced a

WTW4616FW0 Whirlpool

Model Washer

Near Painesville Township, OH 44077

Corina B

Job Details: 06/29/2018

CC that the units control is flashing. Ran diag no codes ran a calibration. Started a normal load and a drain and spin. Optest ok

We serviced a

GSS25GGHBCBB GE

Model Refrigerator

Near Auburn Township, OH 44023

Corina B

Job Details: 06/29/2018

We serviced a

KUDS30IXSS9 Kitchenaid

Model Dishwasher

Near Bainbridge Township, OH 44023

Corina B

Job Details: 06/29/2018

CC that the wheels on the top rack keep falling off and there is a burning smell. Found a piece of food on the heater. Replaced the adjusters from t/s. Optest ok; used 1 W10712394 (ADJUSTER (SET OF 2))

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, OH 44118

Dan H

Job Details: 06/28/2018

Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 48 degrees, ran test 4, good frost pattern on freezer section evaporator, unit needs new control; ordrng 1 W10843055 (cntrl-elec)

We serviced a

GX5FHDXVY04 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44118

Dan H

Job Details: 06/28/2018

Customer complaint that mullion is broken, confirmed, ordering new mullion ; ordrng 1 WP12722803AP (rail-mulln)

We serviced a

WED7300DW1 WHIRLPOOL

Model DRYER

Near Avon Lake, OH 44012

Macaulay G.

Job Details: 06/28/2018

Found idler arm scraping. Replaced idler assembly from truck stock, dryer is operating properly now.; used 1 WP691366 (PULLEY DRIVE)

We serviced a

WFE520S0SS0 WHIRLPOOL

Model RANGE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/28/2018

Found burner open. Has power to it. Needs burner replaced. ; ordrng 1 W10823729 (BURNER)

We serviced a

FFLE2022MW2 Frigidaire

Model Dryer

Near Westlake, OH 44145

Corey L.

Job Details: 06/28/2018

Installed new heater assembly, checked vent to wall and it’s clear; Job Cmpltd

We serviced a

WRF992FIFM00 Whirlpool

Model Refrigerator

Near Painesville, OH 44077

Brian M

Job Details: 06/28/2018

Cc of frost build up upper right hand of freezer Found gasket compressed and leaving a gap on the right hand side of freezer door gasket Used steamer to reform the gasket OP TEST OK

We serviced a

WRB322DMBW00 WHRILPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 06/28/2018

Found freezer door not closing properly, frost on door switch. Used steamer to clear frost. Adjusted freezer door. Entered diag and changed freezer temp offset up from 5 to 6. Op test ok.; Job Cmpltd

We serviced a

MC0165UW MAGIC CHEF

Model MICROWAVE

Near Sheffield Lake, OH 44054

Macaulay G.

Job Details: 06/28/2018

Found thermostats open. Office to order thermostats.; ordrng 1 3518905500 (THERMOSTAT ) and 1 3518906800 (THERMOSTAT )

We serviced a

NED4655EW1 Amana

Model Dryer

Near Chardon, OH 44024

Brian M

Job Details: 06/28/2018

c that unit does not shut off Unit making good heat but unit does not shut off Found timer not advancing Needs timer replaced

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Eastlake, OH 44095

Arthur V

Job Details: 06/28/2018

Replaced gearcase and spanner nut. Also replaced cam kit re calibrated. Unit op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

We serviced a

WTW7500GW0 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/28/2018

Ran unit on normal wash. Noise being heard is the shifter. This will engage and disengage throughout any wash cycle. This noise is normal. Drained unit out. Op test ok. ; Job Cmpltd

We serviced a

WTW4800XQ2 Whirlpool

Model Washer

Near Mentor, OH 44060

Brian M

Job Details: 06/28/2018

Cc that unit does not finish cycle Ran diagnostics found error for off balance and over suds Ran auto and calibration OP TEST OK ;

We serviced a

FEFL79JSA Frigidaire

Model Range

Near Westlake, OH 44145

Corey L.

Job Details: 06/28/2018

Customer complaint oven only heats to about 220, found bake element open, needs a bake element, quoted, customer does not want repair is going to replace

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Aurora, OH 44202

Robert A.

Job Details: 06/28/2018

Ran diagnostics, temp sensor fault, ran test 51,Found bearings loud, needs gearcase, cluch and valve; ordrng 1 W10754448 (CLUCH) and 1 W10811956 (GEARCASE) and 1 W11220230 (VALVE), schdld next appmnt for 7/5 THU ! [**],

We serviced a

KBFS20EVMS13 Kitchenaid

Model Refrigerator

Near Orange, OH 44122

Corina B

Job Details: 06/28/2018

KBFS20EVMS13

We serviced a

KSSO48FTX00 Whirlpool

Model Refrigerator

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/28/2018

Replaced control. Optest ng. Unit would beep then turn off. If the evap fan is causing problem to replace the fan and will need a New control. .; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap 10978)

We serviced a

WRF757SDEM00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Dan H

Job Details: 06/28/2018

Customer complaint of loud noise, found fresh food section evaporator heavily frosted and frost build up hitting fan, cleared evaporator, found thermistor in wrong position, corrected, op test good ; Job Cmpltd

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 06/28/2018

Found basket hitting the floor. Adjusted height of washer to correct issue. All tested ok.; Job Cmpltd

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near Bay Village, OH 44140

Brian B

Job Details: 06/28/2018

Found water dispenser not working. Ran diag and turned on dispenser water valve. No voltage to valve. wiring goes through new cover to another connector on other side. Wire harness in new cover is different from original cover. Also, there is an extra connector on right side of cover. Called whirl TL, Dustin, He said we got the wrong part in the right box , should not be an extra connector. Will need to reorder part. ; ordrng 1 W10815735 (COVER)

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/28/2018

Installed disp. Ran normal wash wash. Op test ok. Advised to use as normal. ; Job Cmpltd

We serviced a

WMH32519FS-0 Whirlpool

Model Microwave

Near Fairview Park, OH 44126

Corey L.

Job Details: 06/28/2018

Tested thermistor, it read 9.5k, the humidity sensor is reading 109k at the control at pins 3&4, also in test mode humidity sensor displayed 4212 and the rh displayed 24 ordering another humidity sensor; ordrng 1 W10833858 (sensor) and 1 W10844417 (harns-wire)

We serviced a

WDF560SAFM2 WHIRLPOOL

Model DISHWASHER

Near Brook Park, OH 44142

Dan H

Job Details: 06/28/2018

Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)

We serviced a

FRIGIDAIRE WASHER

Model LTF2140FS2

Near Ravenna, OH 44266

Robert A.

Job Details: 06/28/2018

Found door lock, wash, rinse, final spin anf control lock flashing, unable to get into diagnostics, needs controlsCust to let us know; ordrng 1 134743500 (CONTROL20245) and 1 137005000 (CONTROL16639), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Rootstown, OH 44272

Robert A.

Job Details: 06/28/2018

Installed ff handle, op test ok; Job Cmpltd,

We serviced a

RTW4516FW Roper

Model Washer

Near Eastlake, OH 44095

Brian M

Job Details: 06/28/2018

Cc that unit leaking water Could not duplicate a water leak Ran calibration and auto test OP TEST OK

We serviced a

WDTA50SAHZ0 Whirlpool

Model Dishwasher

Near Willowick, OH 44095

Brian M

Job Details: 06/28/2018

Cc that unit does not wash Found unit filling and draining Found 120v going to motor but motor not turning on Needs pump & motor replaced ; ordrng 1 W11087376 (pump&motor),

We serviced a

WED75HEFW0 Whirlpool

Model Dryer

Near Beachwood, OH 44122

Corina B

Job Details: 06/28/2018

CC that the unit is not drying the clothes. Checked outside vent, clear. Ran diag no codes. Unit is cycling on and off. Checked the moisture sensor, good. Ran an air fluff, no heat. Running as designed. Optest ok.

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Parma, OH 44134

Dan H

Job Details: 06/28/2018

Installed new gearcase, op test good ; Job Cmpltd

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near Lorain, OH 44053

Macaulay G.

Job Details: 06/28/2018

Right rear burner not igniting. Found wire to spark electrode was disconnected. Corrected issue. All tested ok.; Job Cmpltd

We serviced a

KBFS20EVMS13 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/28/2018

I.m. Has power. It will not cycle. Replaced ice maker. Cycled and called for water. Op test ok. 24 hrs to fill basket. ; used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WRF989SDAM00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Macaulay G.

Job Details: 06/28/2018

Unit has a sealed system leak at fresh food evaporator. Neither freezer nor fresh food sections are cooling. Office to order compressor and evaporator. Special Project S71233.; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)

We serviced a

GE REFRIGERATOR

Model GSS25KSWASS

Near Willoughby, OH 44094

Arthur V

Job Details: 06/28/2018

Found good frost pattern on evap. Evap fan noisy. Needs evaporator fan motor and blade .; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10307 (EVAP FAN MOTOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3 TUE !,

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Arthur V

Job Details: 06/28/2018

Found unit making a ratchet noise when spinning. Found stator bolt loose causing issue. Removed stator and applied blue locktite to bolt. Op test good ; Job Cmpltd,

We serviced a

110.62822101 KENMORE

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/28/2018

Found door switch broken. Replaced. Op test ok. ; used 1 WP3406107 (SWITCH)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDE01

Near Russell Center, OH 44072

Robert A.

Job Details: 06/28/2018

Cc temps are going to 60, then will drop back down, Ff 36, frz -2, evap lightly frosted, fans running, ran diagnostics, thermistors and fans test good, checked pointers, none, unable to duplicate, cust to watch; Job Cmpltd,

We serviced a

NTW4516FW2 Amana

Model Washer

Near South Euclid, OH 44121

Brian M

Job Details: 06/28/2018

Cc of water leaking from underneath washer Ran test cycleFound water slowly leaking down the backside of washer , found that the tub was leaning to far forward and the fill valve was pushing water over the edge Leveled unit so that drum leans back and fill valve is more center OP TEST OK

We serviced a

MEDE200XW1 Maytag

Model Dryer

Near Middleburg Heights, OH 44130

Corey L.

Job Details: 06/28/2018

Customer complaint dryer not heating, confirmed not heat, unit is getting 240v, found heating element open, replaced heating element with truck stock, op test good;1 WP8544771 (ELEMENT 10349)

We serviced a

MVWC565FW0 Maytag

Model Washer

Near Bedford, OH 44146

Corina B

Job Details: 06/28/2018

Called CC that the basket filled to the top and does not stop filling. Ran diag F3E1 – PRESSURE SYSTEM FAULT. Cust stated that they add water to the unit. Advised cust to not add water to the unit. Ran a normal load filled then drained. Will need a new control. Called SM to order part ; ordrng 1 W11116594 (cntrl-elec),

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near North Olmsted, OH 44070

Brian B

Job Details: 06/28/2018

Replaced hub. Had previously replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd

We serviced a

KSCS25FVSS03 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Macaulay G.

Job Details: 06/28/2018

Found circuit board not sending voltage to dispenser motor. Office to order control board.; ordrng 1 WP2303843 (cntrl-elec)

We serviced a

NTW4516FW2 AMANA

Model WASHER

Near Cleveland, OH 44104

Dan H

Job Details: 06/28/2018

Customer complaint that unites not draining and not starting, ran diagnostics found f8e1(long/no fill) error code, both hot and cold valves open and close, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin with wet load, unit spun clothes out til just barely damp, started normal wash cycle again, unit filled and advanced to wash cycle, unit is operating as designed

We serviced a

AFD2535DEW4 Amana

Model Refrigerator

Near Solon, OH 44139

Corina B

Job Details: 06/28/2018

Replaced the icemaker. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WED8200YW2

Near Painesville, OH 44077

Arthur V

Job Details: 06/28/2018

Found vent too long and made of foil. Did a temp test at dryer outlet getting high temp of 140 deg when cycling off Unit op test good. Needs cabinet clean out customer to do that. Unit operating as designed ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VIEW2

Near Conneaut, OH 44030

Arthur V

Job Details: 06/28/2018

Found door not aligned properly. Removed door and shelving and cleaned out frost build up. Re aligned door so gasket seals all the way around. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB6769AWS1

Near Beachwood, OH 44122

Robert A.

Job Details: 06/28/2018

Installed panel, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSSA

Near Hambden Township, OH 44024

Robert A.

Job Details: 06/28/2018

Found control receiving 120vac, disconnected ui, closed door, did not drain, disconnected pump and owi, ui still dead, needs control and panel; ordrng 1 W10479761 (CONTROL) and 1 WPW10481125 (PANEL), schdld next appmnt for 7/6 FRI !,

We serviced a

MHWE201YW00 Whirlpool

Model Washer

Near Cleveland, OH 44121

Brian M

Job Details: 06/28/2018

MHWE201YW00

We serviced a

WED95HEDW1 WHIRLPOOL

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/28/2018

Found pulley bearing failing. Replaced pulley.

We serviced a

MHWC7500YW0 MAYTAG

Model WASHER/DRYER STACK

Near Rocky River, OH 44116

Brian B

Job Details: 06/28/2018

Replaced bellows. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44104

Dan H

Job Details: 06/28/2018

Customer complaint of frost build up and not cooling properly and fresh food section door keeps opening on its own, fresh food section temperature at 71 degrees, freezer section temperature at 6 degrees, found air channels frozen over again, cleared out, door gaskets are sealing, kit from service pointer addressing frost issues has already been installed, called whirlpool techline spoke with Andrew, techline had tech test mullions with straight edge, found horizontal mullion bowing in just right of center, found left side mullion bowed in at bottom left, techline determined that unit is unrepairable due to warped mullion file number 7722338690; Job Cmpltd

We serviced a

WDT750SAHB0 Whirlpool

Model Dishwasher

Near Highland Heights, OH 44143

Brian M

Job Details: 06/28/2018

Installed pump Ran test cycle OP TEST OK

We serviced a

MSD2454GRQ Maytag

Model Refrigerator

Near Cleveland, OH 44135

Corey L.

Job Details: 06/28/2018

Customer complaint cubed ice not working, found augur arm not in position to engage solenoid, corrected ice bin, op test good;

We serviced a

MVWB765FW0 Maytag

Model Washer

Near Aurora, OH 44202

Corina B

Job Details: 06/28/2018

CC that there is a squeak when it first starts up and in a spin. Ran diag no codes. Ran a normal load with towels and a drain and spin. Ran a manual spin and an agitate. The agitator is flush with the basket. Could not duplicate the problem. Optest ok. ;

We serviced a

WFG710H0AH0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/28/2018

Found regulator valve shutting off during oven bake cycle. Also, spark module not sending voltage properly.; ordrng 1 WPW10331686 (module-spk) and 1 WPW10602004 (regulator)

We serviced a

KRSF505EWH00 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Chad P.

Job Details: 06/28/2018

Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good

We serviced a

MZF34X20DW00 MAYTAG

Model FREEZER

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 06/28/2018

Replaced door. Op test ok. ; Job Cmpltd

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Cleveland, OH 44112

Dan H

Job Details: 06/28/2018

Customer complaint that unit is not cleaning, cloths, ran diagnostics found f0e3(over loaded) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, started normal wash cycle, unit filled to normal level

We serviced a

MGS5770ADQ Maytag

Model Range

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/28/2018

We serviced a

DFE29JSDISS GE

Model Refrigerator

Near Mentor, OH 44060

Brian M

Job Details: 06/28/2018

Cc that unit UI does not work all the time, that a loud grinding whining sound last sometimes up to an hour, and ice build up on lower right corner of freezer Found water, crushed, and cubed buttons sunk in and really hard to make selections Found buttons on UI damaged Found fresh food evap fan making a grinding sound when fresh food doors are open for a few minutes Found freezer gasket compressed Needs evap fan Kit Needs Ui front keys and board Needs gasket replaced ; ordrng 1 WR14X10376 (gasket fz dgy es) and 1 WR17X13200 (display asm) and 1 WR49X25197 (EVAP FAN ) and 1 WR55X11144 (pcb asm led icon ui)

We serviced a

WRS322FDAW Whirlpool

Model Refrigerator

Near Beachwood, OH 44122

Corey L.

Job Details: 06/28/2018

Customer complaint still not making ice after filter was changed, cycled ice maker, did not get water, water not coming out of water dispenser either, water is not getting to the unit, advised customer to have a plumber locate and repair the water supply line to the fridge, also advised to switch from the grey plastic to the copper lines; Job Cmpltd,

We serviced a

WRT311FZDW01 Whirlpool

Model Refrigerator

Near Lyndhurst, OH 44124

Corey L.

Job Details: 06/28/2018

Customer complaint one side of fridge was hot at one time not any more, cannot hear any noises, both sides of fridge is room temp, unit is operating as designed;

We serviced a

LGHT2137NF6 Frigidaire

Model Refrigerator

Near Aurora, OH 44202

Corina B

Job Details: 06/28/2018

CC that the ice maker is not working. The ice maker is not advancing. Will need a new icemaker. Called SM to order part. ; ordrng 1 241798231 (ICE MAKER 110.25)

We serviced a

MVWX655DW0 Maytag

Model Dishwasher

Near Streetsboro, OH 44241

Corina B

Job Details: 06/28/2018

CC that the unit does not finish a cycle. Ran diag F7E1 – BASKET SPEED FAULT, ran a drain and spin. The agitator will not engage with the basket. Will need a new gearcase and hub. Cust does not want to repair.

We serviced a

MHWC7500YW0 MAYTAG

Model WASHER

Near Rocky River, OH 44116

Brian B

Job Details: 06/28/2018

Customer thought something may have gotten into pump and just wanted us to check trap and run diag. Removed pump filter, all clear. Ran test cycle. All functions normal.

We serviced a

WOS92EC0AS03 WHIRLPOOL

Model RANGE

Near Berea, OH 44017

Macaulay G.

Job Details: 06/28/2018

Tested oven, found bake element not heating up in tandem with broil element. Tested voltage through bake element, not getting voltage during bake cycle. Office to order bake element.; ordrng 1 WPW10546517 (elmnt-bake)

We serviced a

GSS25GMHJCES GE

Model REFRIGERATOR

Near Cleveland, OH 44119

Dan H

Job Details: 06/28/2018

Customer complaint that doors are not working properly, found door closer lever and spring broken, ordering lever and spring; ordrng 1 WR11X10009 (lever assy ff side) and 1 WR1X2027 (spring closure)

We serviced a

KRFC300EBS KITCHENAID

Model REFRIGERATOR

Near Willoughby Hills, OH 44092

Dan H

Job Details: 06/28/2018

Customer complaint of water drops on freezer section door, found moisture build up on mullion heater, showed customer humidity control(turned on), door gaskets are good and sealing, unit is operating as designed ; Job Cmplt

We serviced a

MDB7759SAS0 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/28/2018

Installed console. Op test ok. ; Job Cmpltd

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