Service History 1126 | Freds Appliance

We serviced a

CYE23TSDCSS GE

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Corey L.

Job Details: 07/03/2018

Customer complaint fridge getting warmer, confirmed ff section temp at 58, frz -1, found ff evap fan failed; ordrng 1 WR60X10357 (FF EVAP FAN)

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Westlake, OH 44145

Chad P.

Job Details: 07/03/2018

Installed sump assy. Ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Macaulay G.

Job Details: 07/02/2018

Installed fan blade kit W10916494, per service pointer W10916291A. Also, evaporator fan shaft loose, replaced evaporator fan: used 1 WP2315539 (MOTOR-EVAP)

We serviced a

ED2KVEXVQ01 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Chad P.

Job Details: 07/02/2018

Found the ice maker shut off bar extension from previous bar replacement was in the ice bucket and got chewed up in the ice crushers. Removed all ice and cleaned out the basket. Op test ok. ; Job Cmpltd

We serviced a

MVWC215EW0 MAYTAG

Model WASHER

Near Cleveland, OH 44109

Corey L.

Job Details: 07/02/2018

Customer complaint won’t go passed sensing and lid lock flashes randomly, found lid lock failed, quoted, ok replaced with ts, unit would not let me agitate on manual test mode, found shifter failed, replaced shifter with ts, heard a metal like grinding when agitating and spinning, gearbox needs replaced; used 1 W10404050 (LATCH), and 1 W10913953 (ACTUATOR)

We serviced a

WRT311FZDW01 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Corey L.

Job Details: 07/02/2018

Customer complaint of condensation in both frz and ff section, says geek squad replaced thermistor, temps were 36 in ff and -1 in frz, seal was not completely sealing on bottom left corner of ff section door, also gaps around the frame, silicones gaps around both sections doors, advised using a petroleum jelly around the seals for the next few weeks to help keep seal trained to the cabinet; Job Cmpltd

We serviced a

GSD500G01AW GE

Model DISHWASHER

Near Parma Heights, OH 44130

Corey L.

Job Details: 07/02/2018

Customer complaint dishwasher not dissolving soap still, started a four cup test, found drain pump engaging at every point in the cycle not allowing unit to fill up to wash, timer is no longer available

We serviced a

KDTE234GBL0 KITCHENAID

Model DISHWASHER

Near Brook Park, OH 44142

Corina B

Job Details: 07/02/2018

CC that the door does not latch. Latch is closing. Ran diag no code ran a calibration. No service pointer on this unit. Running as designed. Optest ok. ; Job Cmpltd

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near North Olmsted, OH 44070

Corina B

Job Details: 07/02/2018

Replaced the latch. Optest ng. Door will not close. Will close without the gasket. Hinges are in the correct spot. Will need gasket, hinges and inner door. The wheel on the bottom rack is broken. Called SM to order parts ; ordrng 1 W10195416 (wheel) and 1 W10300924V (door seal) and 1 W10861000 (detergent dispenser) and 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (door hinge LF)

We serviced a

WED8540FW0 WHIRLPOOL

Model DRYER

Near Lorain, OH 44053

Macaulay G.

Job Details: 07/02/2018

Replaced thermostat in dryer, operating properly now.; Job Cmpltd

We serviced a

KRFF707ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44134

Macaulay G.

Job Details: 07/02/2018

Replaced drain pan in refrigerator. Set down mitigation mat.; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44055

Macaulay G.

Job Details: 07/02/2018

Installed fan blade kit and air tower in FZ section; Job Cmpltd

We serviced a

WET4024HW0 WHIRLPOOL

Model STACKED WASHER/DRYER

Near Lorain, OH 44053

Macaulay G.

Job Details: 07/02/2018

Checked washer/dryer stack unit, found neutral and L1 switched. Corrected wiring and tested unit=working properly.; Job Cmpltd

We serviced a

CFSP5RKBCSS GE

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 07/02/2018

Installed control. Comp started and all light and fans back to working. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 07/02/2018

Ran unit with no load no soap and with door skin off. No suds. Added dishwasher tab and ran unit. Unit did suds but did not over suds. After a while of running Unit appeared to be spraying directly at door. Ran service mode and pin pointed when this is happening. This is happening when the DIVERTER changes from upper to the lower. Sprayer is able to make contact with heater clips. Lowered clips. Reset control as the previously failed wash motor caused the control to disable the heater. Ran normal wash again. Water did not jet under door like it was previously. No sudsing. Advised to use as normal. ; Job Cmpltd

We serviced a

WDT970SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 07/02/2018

ordrng 1 W11087376 (SUMP ASSY)

We serviced a

110.76002012 KENMORE

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 07/02/2018

Found threaded head of motor broken off and belt broken. Needs both replaced.

We serviced a

MED9700SQ0 MAYTAG

Model DRYER

Near Avon, OH 44011

Brian B

Job Details: 07/02/2018

Machine not heating. . 240v on heater. Will need new heater. .; ordrng 1 WP3387747 (HEATER)

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Brian B

Job Details: 07/02/2018

Replaced control and filter. Ran test cycle. Heater now working. Brought back second control for return to vendor.; Job Cmpltd

We serviced a

PTB1954GRW WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 07/02/2018

CC that unit was making gurgle noises. Checked all systems. Defrost system working. All functions normal. Advised customer that machine makes noises when defrosting. Op test ok.; Job Cmpltd

We serviced a

MGR8850DS0 MAYTAG

Model RANGE

Near Avon Lake, OH 44012

Brian B

Job Details: 07/02/2018

Cc when using Oven the nobs gets hot and top,found venting underneath the nobs ,heated oven 350 ,adjusted burners to the low setting they were a little to high ran diagnostics and no fault code.. oven burner is burning properly. Door and hinges check ok. Checked temps at 350. Temp is accurate. Oven operating as designed.

We serviced a

WDT780SAEM1 WHIRLPOOL

Model DISHWASHER

Near Brook Park, OH 44142

Corey L.

Job Details: 07/02/2018

Customer complaint dishwasher not cleaning dishes, dishwasher was in mid cycle when tech arrived, detergent was released and the water was hot, found mid spray arm clogged with debris causing inadequate washing and rinsing, unit needs mid spray arm, customer glued back on track wheel because it’s cracked, replaced rollers on both sides with surplus’s truck stock; ordrng 1 WPW10498900 (spray arm), used 1 W10712395 (ADJUSTERS)

We serviced a

WRS325FDAM04 WHRILPOOL

Model REFRIGERATOR

Near Cleveland, OH 44111

Corey L.

Job Details: 07/02/2018

Customer complaint of rust all over back of ice bin, confirmed bracket for auger motor is badly rusted, as well as the screws in the area, asked customer if unit was unplugged for more than a few hours at all, no, at any point could you remember the door being open a long time, no, this is caused from extended condensation and there is no condensation on the walls or anywhere at this time, seals are good,

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Parma Heights, OH 44130

Corina B

Job Details: 07/02/2018

CC that the drum does not turn. Found the belt is broken. Will need a new belt. Called SM to order part. ; ordrng 1 WPW10198086 (belt)

We serviced a

NED4655EW1 AMANA

Model DRYER

Near North Royalton, OH 44133

Corina B

Job Details: 07/02/2018

CC that the unit does not dry on every cycle. Turned unit to time dry, cycling correct. The vent to the dryer is on top of the roof, can not check the air flow. Optest ok.

We serviced a

TS22BRXAN00 ESTATE

Model REFRIGERATOR

Near Parma, OH 44134

Corina B

Job Details: 07/02/2018

Replaced the water valve.

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44074

Macaulay G.

Job Details: 07/02/2018

Contacted Whirlpool tech line. They transferred me to a master technician. Explained to him everything we’ve done to date. Made sure all tabs were in tact, 4 screws were in fresh food evaporator cover. All door seals are healthy. Test 4 passed, as well as all thermistor tests.

We serviced a

JJW9630DDS JENN-AIR

Model RANGE

Near Oberlin, OH 44074

Macaulay G.

Job Details: 07/02/2018

Installed control board and reset oven. Operating properly.; Job Cmpltd

We serviced a

MDE5500AYW WHIRLPOOL

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 07/02/2018

Cust had one baffle which tech replaced but the other two were cracked around their mounting screw. Needs other two baffles replaced. ; ordrng 1 WP33001755 (BAFFLE SHORT) and 1 WP33002032 (BAFFLE TALL),

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Elyria, OH 44035

Chad P.

Job Details: 07/02/2018

Ran service mode. No stored faults. Unit completed service test with no fault. Ran diagnostics and normal wash. Advised to use as normal. Op test ok. ; Job Cmpltd

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 07/02/2018

Replaced listed parts. Set controls to normal. Op test ok.; Job Cmpltd

We serviced a

EI28BS56IBA ELECTROLUX

Model REFRIGERATOR

Near Bay Village, OH 44140

Brian B

Job Details: 07/02/2018

Found freezer drain clog with ice and the ice maker drain Also ,steam both side also found thermal defrost snap.and shorted.ordering ; ordrng 1 242046001 (thermostat-defrost)

We serviced a

WGD4815EW2 WHIRLPOOL

Model DRYER

Near Elyria, OH 44035

Chad P.

Job Details: 07/02/2018

Found pulley came free. Corrected pulley and belt. Op test ok. ; Job Cmpltd,

We serviced a

WFE540H0AS1 WHIRLPOOL

Model RANGE

Near Perry, OH 44081

Corina B

Job Details: 07/02/2018

CC that the unit is not heating on bake. Found the bake element is cracked. Will need a new bake element. Called SM to order part; ordrng 1 W10779716 (elmnt-bake)

We serviced a

FFTR1821QW3 FRIGIDIARE

Model REFRIGERATOR

Near Cleveland, OH 44111

Corey L.

Job Details: 07/02/2018

Customer complaint fridge not cooling properly, temp was 25 in frz and 46 in ff, found condenser fan motor failed, found part available at v&v Garfield got part 242018301 and replaced, op test good; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Warrensville Heights, OH 44128

Brian M

Job Details: 07/02/2018

Installed control and lock OP TEST OK

We serviced a

MVWC416FW0 MAYTAG

Model WASHER

Near Cleveland, OH 44128

Brian M

Job Details: 07/02/2018

Installed control Ran auto test and calibration OP TEST OK ; Job Cmpltd

We serviced a

WTW6500WW1 WHIRLPOOL

Model WASHER

Near Columbia Township, OH 44028

Macaulay G.

Job Details: 07/02/2018

Replaced bearing kit FROM TRUCK STOCK in washer. Ran through test cycle, washer is working properly; used 1 W10435302 (BEARING)

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Carlisle Township, OH 44044

Macaulay G.

Job Details: 06/29/2018

Installed rps sensor in washer. Washer is operating properly.; Job Cmpltd

We serviced a

EW30EW65GS2 ELECTROLUX

Model WALL OVEN

Near Cleveland, OH 44103

Chad P.

Job Details: 06/29/2018

Found uppers ovens hidden bake element is open. Needs element replaced.element is accessible from the front. Unit only needs pulled out a couple inches. ; ordrng 1 318601604 (element)

We serviced a

WRF560SMHZ00 Whirlpool

Model Refrigerator

Near Beachwood, OH 44122

Brian M

Job Details: 06/29/2018

Installed ice makerOP TEST OK

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Westlake, OH 44145

Corey L.

Job Details: 06/29/2018

Customer complaint only wrinkle control cycle working, an emergency at the house has stopped water to the home and tech is unable to test progress advancement on other cycles at this time, ran diagnostics, no codes found, ran calibration cycle for good measure; Job Cmpltd,

We serviced a

KBFN402ESS01 Kitchenaid

Model Refrigerator

Near Beachwood, OH 44122

Corina B

Job Details: 06/29/2018

CC that the RT side door opens when shutting the lt hand door. Found the spring is worn. Will need new hinges and springs. Called SM to order parts; ordrng 1 W10847927 (extension RT) and 1 W11172167 ( ARM, EXTENSION LT) and 2 W11173560 (BRACKET)s and 2 W11189635 (SCREW)s and 2 W11227370 (SCREW)s and 2 WP2004517 (spring)s and 2 WP2266880 (bushing)s and 2 WP2320509 (cam-door)s and 2 WP8281164 (screw)s and 2 WP8533980 (screw)s

We serviced a

WDT750SAHV0 Whirlpool

Model Dishwasher

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/29/2018

Replaced motor sump assy. Op test good

We serviced a

WRF555SDHV01 Whirlpool

Model Refrigerator

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/29/2018

Found evap fan motor blade vibrating. Adjusted on fan. MOtor shaft. Op test good ;

We serviced a

WRF555SDFZ05 Whirlpool

Model Refrigerator

Near Chardon, OH 44024

Robert A.

Job Details: 06/29/2018

Found dent in left ff door; ordrng 1 W10915642 (LFT FF DOOR

We serviced a

WDF520PADB7 WHIRLPOOL

Model DISHWASHER

Near Berea, OH 44017

Chad P.

Job Details: 06/29/2018

Installed sump assy. Op test ok. ; Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Grafton, OH 44044

Macaulay G.

Job Details: 06/29/2018

Installed drive hub kit. Tested washer, working properly. Set down water mitigation mat.; Job Cmpltd

We serviced a

GS475LEMS WHIRLPOOL

Model RANGE

Near Wickliffe, OH 44092

Jeff M

Job Details: 06/29/2018

The units gas valve is free spinning and won’t turn off est only ; ordrng 1 WP9757218 (VALVE GAS)

We serviced a

WTW8000BW0 Whirlpool

Model Washer

Near Avon, OH 44011

Corey L.

Job Details: 06/29/2018

Customer complaint high spin sounds like a jet taking off, found bearings worn out, op test good; used 1 W10435302 (BEARING 105.51), and 1 W10435302 (BEARING)

We serviced a

WRB119WFBW00 Whirlpool

Model Refrigerator

Near Cleveland Heights, OH 44118

Corina B

Job Details: 06/29/2018

C that there was a sound like a gun going off. Ran diag turned the compressor, fans, damper motor on. All noises are normal. Running as designed

We serviced a

LSB6400LW1 WHIRLPOOL

Model WASHER

Near Valley View, OH 44125

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not spinning, confirmed unit needs new transmission, brake assembly, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)

We serviced a

KSRB25FKSS14 Whirlpool

Model Refrigerator

Near Cleveland Heights, OH 44118

Brian M

Job Details: 06/29/2018

nstalled ice maker OP TEST OK ; Job Cmpltd

Near Auburn Township, OH 44023

Robert A.

Job Details: 06/29/2018

Maytag Washer Ran diognostics, 7-5 shifter failure, 7-8 motor overheating, ran test 51, spin failed, checked stator and rotor tight, needs gearcase and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)

We serviced a

110.97282100 KENMORE

Model DRYER

Near Parma, OH 44134

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE)

We serviced a

LGR5644AW0 Whirlpool

Model Dryer

Near University Heights, OH 44118

Brian M

Job Details: 06/29/2018

Cc that unit does not heat Found thermal fuse open Replaced thermal fuse from truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)

We serviced a

WTW8500DW0 Whirlpool

Model Washer

Near Cleveland, OH 44120

Brian M

Job Details: 06/29/2018

Installed drum assy and washplate OP TEST OK ;

We serviced a

KUDS50SVSS4 Kitchenaid

Model Dishwasher

Near WARRENSVL HTS, OH 44122

Corina B

Job Details: 06/29/2018

Replaced the parts listed. Brought core back for return. Optest ok.

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 06/29/2018

Installed new part unit op tested failed I found the filter housing is plugged. ordrng 1 W10844267 (FILTER HOUSING ),

We serviced a

MRT118FFFM01 Maytag

Model Refrigerator

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/29/2018

CC that there is frost in the fz. Found the drain is clogged with ice. Steamed drain hole out. Water would not go down. Used a piece of wire to clear drain out. Pulled unit out found the drain hole is clogged with insulation. Took pic.Tried clearing it with a flat blade screwdriver, ng. whirlpool will be contacting cust or CB for next step. Ce; Job Cmpltd

We serviced a

MMV1174FZ0 Whirlpool

Model Microwave

Near Brooklyn, OH 44144

Corina B

Job Details: 06/29/2018

CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

FGHS2631PF4A Frigidaire

Model Refrigerator

Near Mentor, OH 44060

Arthur V

Job Details: 06/29/2018

Replaced dispenser ui assy. Op test good All segments now showing properly ; Job Cmpltd

We serviced a

WRX988SIBM03 Whirlpool

Model Refrigerator

Near Mentor, OH 44060

Arthur V

Job Details: 06/29/2018

Found fresh food evap frosted up. Needs fan and thermister harness ; ordrng 1 W11087438 (FAN WITH THERMISTERS ),

We serviced a

PFSS6PKXASS GE

Model Refrigerator

Near Aurora, OH 44202

Robert A.

Job Details: 06/29/2018

ound unit stuck in 6oclock position, needs i/m; ordrng 1 WR30X10097 (I/M165.07),

We serviced a

MFI2665XEM0 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44134

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 22 degrees, evaporator fan is running, condenser fan and compressor are running, evaporator has good frost pattern, thermistors are good, unit needs new control,

We serviced a

FFHS2611PFEA FRIGIDAIRE

Model REFRIGERATOR

Near Parma, OH 44130

Chad P.

Job Details: 06/29/2018

Cc that the ice cubes are hollow and the ff section is putting condensation into containers. Asked when the last time the water filter was changed. She does not recall. Ran water at disp. Very very slow to fill. Unit needs water filter changed. Advised nothing can be done about this. Unit op test ok. ; Job Cmpltd

We serviced a

MMV6190DS0 MAYTAG

Model MICROWAVE

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/29/2018

Replaced interlocks. Opened and closed door several times and heated water. Op test ok. Advised to use as normal. ; Job Cmpltd,

We serviced a

KDFE104DSS3 DISHWASHER

Model KITCHENAID

Near North Ridgeville, OH 44039

Brian B

Job Details: 06/29/2018

Machine filling , but when was pump starts, no water is spraying. Was impeller broken. Will need new sump assembly. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY)

We serviced a

HPS18BTHJRWW HOT POINT

Model REFRIGERATOR

Near Cleveland, OH 44112

Jeff M

Job Details: 06/29/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WDF520PADW7 WHIRLPOOL

Model DISHWASHER

Near Euclid, OH 44132

Jeff M

Job Details: 06/29/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRT519SZDM02 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Dan H

Job Details: 06/29/2018

ustomer complaint that unit is leaking water, water valve looks good, water lines look good, evaporator drain pan is not cracked, evaporator drain tube is installed properly, no evidence of water inside unit, doors are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Lorain, OH 44055

Macaulay G.

Job Details: 06/29/2018

Replaced soap dispenser FROM TRUCK STOCK. Tested dispenser, working properly.; used 1 W10861000 (DISPENSER-DISHWASHER)

We serviced a

WED8000DW4 Whirlpool

Model Dryer

Near Mentor, OH 44060

Arthur V

Job Details: 06/29/2018

Removed obstruction from blower housing causing a ratchet type noise. Op test good; Job Cmpltd

We serviced a

MVWC200BW0 Maytag

Model Washer

Near Cleveland Heights, OH 44106

Brian M

Job Details: 06/29/2018

Cc that unit Will not drain Found wash button flashing Held start for 10 seconds unit drained Ran diagnostics found no errors Ran auto and calibration test OP TEST OK

We serviced a

WDT720PADM2 Whirlpool

Model Dishwasher

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/29/2018

Replaced heater, op test good; Job Cmpltd,

We serviced a

WFW8740DW0 Whirlpool

Model Washer

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/29/2018

Customer complaint unit still not draining, found filter partially clogged, cleared debris, op test good;

We serviced a

MMV1174FZ0 Whirlpool

Model Microwave

Near Brooklyn, OH 44144

Corina B

Job Details: 06/29/2018

CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

FFES3025PS FRIGIDAIRE

Model RANGE

Near Wickliffe, OH 44092

Jeff M

Job Details: 06/29/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KDFE104DSS4 KITCHENAID

Model DISHWASHER

Near Lorain, OH 44052

Brian B

Job Details: 06/29/2018

CC that cycle takes too long. Ran diag, no codes. Completed test cycle. All functions normal. Advised customer to use rinse aid and run hot water first. Op test ok.; Job Cmpltd,

We serviced a

WRX988SIBM01 WHIRLPOOL

Model FREEZER

Near Avon, OH 44011

Macaulay G.

Job Details: 06/29/2018

Customer had changed filter, Found no other issues.

We serviced a

MVWC565FW1 Whirlpool

Model Washer

Near Brimfield, OH 44240

Robert A.

Job Details: 06/29/2018

Ran diognostics, no codes, ran recal cycle, good, checked under unit, good, ran drain and spin, noise from pump, cleared pump, ran again, op test ok; Job Cmpltd

We serviced a

GTWN7450H1WW GE

Model WASHER

Near Lorain, OH 44052

Brian B

Job Details: 06/29/2018

CC that machine shakes too much when spinning. Per ser pointer, checked suspension rods. Suspension checks ok. Adjusted feet so machine is solid. Ran a drain and spin. Op test ok. Advised customer.

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 06/29/2018

Replaced both tubes and coupler. All test ok.; Job Cmpltd

We serviced a

GB2FHDXWS06 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/29/2018

Replaced and cycled ice maker. Op test ok. ; Job Cmpltd

We serviced a

WRT518SZFM00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44109

Corina B

Job Details: 06/29/2018

CC that the icemaker is not working. Found the icemaker not plugged in. Plugged icemaker in, cycled. Optest ok.

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near WILOUGHBY HLS, OH 44094

Arthur V

Job Details: 06/29/2018

Customer complaint unit takes 3-4 cycles to dry clothes. Unit heating properly. Found outside vent clogged with lint. Advised customer to have vent cleaned

We serviced a

WMH32519HZ1 WHIRLPOOL

Model MICROWAVE

Near Parma Heights, OH 44130

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, unit needs new capacitor, diode, and magnetron ; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)

We serviced a

WTW7000DW0 Whirlpool

Model Washer

Near East Cleveland, OH 44112

Brian M

Job Details: 06/29/2018

Cc that lid is not closing Found a bunch of soap and settlement built up near hinges Cleaned it out Lid closes as normal Ran Auto test Lid lock is working OP TEST OK

We serviced a

MVWB880BW0 MAYTAG

Model WASHER

Near Cleveland, OH 44135

Dan H

Job Details: 06/29/2018

Customer complaint of loud noise, started drain and spin cycle with load, found splitter for cold water hose touching cabinet and causing rattling/vibrating noise, adjusted cold water hose splitter, no noise, op test good ; Job Cmpltd

We serviced a

WRF736SDAM13 Whirlpool

Model Refrigerator

Near Euclid, OH 44132

Brian M

Job Details: 06/29/2018

Cc that unit is not cooling Found ff at 55 freezer at 14Removed evap cover found frost pattern on evap Found styrofoam in between fan blades Ran test 4 and fan did not run Fan is getting power but not running Needs fan harness kit ; ordrng 1 WPW10514110 (motor evaporator),

We serviced a

WGG555S0BS03 WHIRLPOOL

Model RANGE

Near Parma, OH 44134

Chad P.

Job Details: 06/29/2018

Found ignitor open replaced. Ran bake. Op test ok. ; used 1 12400035 (IGNITER)

We serviced a

WED5800BW0 Whirlpool

Model Dryer

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/29/2018

Replaced door catch, op test good;

We serviced a

GI6SARXXF05 Whirlpool

Model Refrigerator

Near Garfield Heights, OH 44125

Robert A.

Job Details: 06/29/2018

CC that there is water leaking from the back of the unit. Found the water vavle is cracked. There is water damage from the water leak, took pic. Called SM to order part; ordrng 1 WPW10498990 (valve-inlt),

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Sheffield Lake, OH 44054

Brian B

Job Details: 06/29/2018

Replaced valve. Ran auto test. Hot and cold now working. Op test ok. .; Job Cmpltd

We serviced a

110.24832200 Kenmore

Model Washer

Near Solon, OH 44139

Corina B

Job Details: 06/29/2018

CC that the clothes are coming out wet at the end of a cycle. Started a cycle with towels. Ran a spin on fast spin. Came out damp. Checked the lid lock, good. Found the spin cycle on a slow spin. Ran it on a fast spin towels came out damp. Ran the towels threw 3xs and each time they came out damp. Ran a rinse and spin timer is advancing. Optest ok

We serviced a

WFG320M0BS3 Whirlpool

Model Range

Near Fairport Harbor, OH 44077

Arthur V

Job Details: 06/29/2018

Replaced socket and light bulb. Op test good

We serviced a

MEDC215EW1 Maytag

Model Dryer

Near Rootstown Township, OH 44266

Robert A.

Job Details: 06/29/2018

Found pully on motor broken, belt damaged, needs motor, blower wheel and belt; ordrng 1 279827 (MOTOR WARR) and 1 WP694089 (BLOWER WHEEL24.73) and 1 WPW10198086 (BELT5400)

We serviced a

WFG505M0BS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44111

Dan H

Job Details: 06/29/2018

Customer complaint that unit is not lighting, confirmed, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; Job Cmpltd

We serviced a

MDB7749SBM3 MAYTAG

Model DISHWASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 06/29/2018

Installed electronic control board and control panel. Dishwasher is operating properly.; Job Cmpltd

We serviced a

KSC24C8EYB02 Kitchenaid

Model Refrigerator

Near Mentor, OH 44060

Brian M

Job Details: 06/29/2018

Cc of no coolFf 45 frz 28 Took fresh food evap cover off Found leaking dye on evap Needs evap ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator),and drier

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