We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Robert A.
Job Details: 03/08/2018
Installed drain pump, ran diognastic cycle, op test ok; Job Cmpltd
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 03/08/2018
Customer complaint unit is leaking on bottom of freezer, confirmed ice on freezer floor and evap drain pan, found drain tube clogged with lint and or fur, replaced drain tube, steamed out ice, drain line now clear; Job Cmpltd
We serviced a
AGR6303MFB0 AMANA
Model RANGE
Near Cleveland, OH 44114
Corina B
Job Details: 03/08/2018
CC that the oven will not get to 350*. Found the control is on Celsius and not Fahrenheit. Change the setting. Heated oven to 350. Advised cust to wait 10-15 minutes after the buzzer goes off to insert the food. Optest ok. ; Job Cmpltd
We serviced a
MGS5752BDB WHIRLPOOL
Model COOK TOP
Near Parma, OH 44134
Corina B
Job Details: 03/08/2018
Cust does not want to repair. Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that clothes do not come out dry. Checked outside vent, good. Checked the timer continuity for the time dry, auto did not have continuity. Will need a timer and coils. Called SM to order parts.; ordrng 1 W10328463 (coil-valve) and 1 W10857611 (timer), schdld next appmnt for 3/15 THU
We serviced a
MVWB835DW0 WASHER
Model MAYTAG
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Machine leaving white streaks on clothes. Ran calibration and auto test. No codes, all functions working. Checked water hardness. 120 ppm. Advised customer on soap usage, cycles and other factors including running a cleaner through machine. Called whirl TL to document call, Mitch, 7721459307. He said that they have an updated control that adds an extra rinse. Office to order part. Will r/s.; ordrng 1 W11111453 (CONTROL), schdld next appmnt for 3/14 WED
We serviced a
MIR8890AS0 MAYTAG
Model RANGE
Near Avon, OH 44011
Brian B
Job Details: 03/08/2018
Replaced bake element. Heated oven to 350. Op test ok.; Job Cmpltd
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Dryer not drying clothes. Found wet lint and water logging up vent. Customer has metal foil vent attached. Advised Cust that this is a fire hazard and must use rigid or semi rigid metal venting. Dryer checks ok; Job Cmpltd
We serviced a
KDTM354ESS WHIRLPOOL
Model DISHWASHER
Near Valley View, OH 44125
Chad P.
Job Details: 03/08/2018
Adjusted feet to properly align the door. Ran test wash, Op test ok ; Job Cmplt
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 03/08/2018
Replaced control board, Op test ok, found dispenser holding water not draining out. Office to order part. Do not need to return customer Said he can install it ; ordrng 1 W11127356 (DRAWER)
We serviced a
AFD2535DEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/08/2018
Found compressor seized. Hard start failed. Needs compressor replaced. Cust will be replacing unit. Office to not order parts unless contacted
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 03/08/2018
Cc that unit is not spinning out. Ran diagnostics. No stored faults. Ran service test mode. No faults. Ran unit with load. Op test no good. Found unit will not reach high speed spin. Unit stayed at 11 min for several minutes the. Went to 1 and canceled the spin cycle. Drive system checks and suspension checks good. Needs control replaced. ; ordrng 1 W11201274 (CONTROL ), schdld next appmnt for 3/14 WED
We serviced a
MEDB855DC4 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Could hear noise while dryer is running. Found blower wheel cracked. Office to order blower wheel.; ordrng 1 WP697772 (wheel), schdld next appmnt for 3/14 WED
We serviced a
KMHS120ESS4 KITCHENAID
Model MICROWAVE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/08/2018
Replaced harness,open door and close,heat up a cup of water,opt test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/08/2018
Icemaker not making ice. This is due to low water pressure to inlet valve. Customer has a self piercing valve. Advised to have quarter inch valve installed.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/08/2018
Replaced valves and housing. Tested ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
, Installed new auger motor, shaft, and ice bin, op test good ; Job Cmpltd
We serviced a
MDE6000AYW MAYTAG
Model DRYER
Near Cleveland, OH 44135
Dan H
Job Details: 03/08/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, ordering idler pulley and rollers, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, schdld next appmnt for 3/14 WED
We serviced a
JJW8630DDS WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
Customer complaint that several buttons on control panel are not working, model/serial tag is worn off, unable to get numbers off of it, got model number off of pop, unit needs new user interface, part is no longer available
We serviced a
WDF320PADS3 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/08/2018
Customer complaint that unit is leaking, found unit leaking from heater mount, heater bolt is damaged, heater is broken, unit needs new heater and bolts; ordrng 1 W10518394 (heater), schdld next appmnt for 3/14 WED
We serviced a
FPUH17D7KF1 FRIGIDAIRE
Model FREEZER
Near Perry Township, OH 44057
Chad P.
Job Details: 03/08/2018
The unit is not cooling. I took the back cover off evaporator only had frost on the top. The unit has no heat transfer the compressor is drawling only .3 ordrng 1 297414900 (evaporator) and 1 5304478809 (compressor), schdld next appmnt for 3/14 WED
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 03/08/2018
nstalled the new parts at work for a few minutes and then the main light control failed at the same spot as the old on I took a picture of the new and old bored you can see at r 15 in r 17 they both turned out. Reorder part; ordrng 1 WPW10515058 (LIGHT), schdld next appmnt for 3/14 WED
We serviced a
CG31400ADW CROSLEY
Model RANGE
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/08/2018
Found bake ignitor open. Replaced with truck stock. Op test good. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
ATF6700FS1 FRIGIDIARE
Model WASHER
Near Madison, OH 44057
Arthur V
Job Details: 03/08/2018
Tested unit not getting any motor function. Customer basement flooded and when he tried the washer he heard a couple of electrical pops and unit motor not running. Checked motor. Checks good. Needs motor control bd at a minimum Advised this bd may not be the only issue considering some wiring was soaked in water. Part needed is 1-134743500. Customer does not want repaired
We serviced a
KDTE304DSS0 KITCHENAID
Model DISHWASHER
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/08/2018
Ran diognastics, ng unit shut off, found owi sensor shorted, harness corroded, disconnected from control, ran diognastic cycle, good, needs sensor and harnessNote unit is not grounded, needs 3wire plug installed; ordrng 1 W10911101 (HARNESS) and 1 WPW10705575 (SENSOR), schdld next appmnt for 3/14 WED
We serviced a
KODE500EBL02 KITCHENAID
Model RANGE
Near Aurora, OH 44202
Robert A.
Job Details: 03/08/2018
Cleaned oven door glass, op test ok; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Machine not draining. Found plug not removed from disposal. Removed plug, ran test cycle, op test ok.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near East Cleveland, OH 44112
Corey L.
Job Details: 03/08/2018
Customer complaint unit is not operating, started normal cycle, unit powered down about 20 seconds into cycle, ran diagnostics found f5e2 lid lock fault, control sending correct power, unit needs lid lock assembly ; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 3/13 TUE
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corey L.
Job Details: 03/08/2018
Customer complaint unit is leaking in ff section, found water leaking pass the water filter itself dripping down back right corner into freezer section through air vent, steamed block of ice at air vent, replaced water filter with truck stock surplus, found water line to fridge was badly kinked, nylon braided hose, customer also says the unit never made ice, jumped IM, nothing unit needs new ice maker; ordrng 1 W10300024 (icemaker), schdld next appmnt for 3/13 TUE
We serviced a
110.76677600 KENMORE
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that the unit caught on fire. Found the terminal block was melted. Will need a new terminal block. Advised cust to get the cord. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. ; ordrng 1 279320 (terminal block), schdld next appmnt for 3/15 THU
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that the unit does not complete a cycle. Ran diag no codes. Ran a auto test an calibration. Ran a normal load and a bulky/sheet both advanced to wash and a drain and spin with towels. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Optest ok. ; Job Cmpltd,
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
Customer complaint that unit is not cooling, found no lights on, nothing is running, found 120vac to power supply board, found fuse blown on main control, unit needs new control and power supply board, ; ordrng 1 WP67001360 (supply- po) and 1 WP67006853 (cntrl-elec), schdld next appmnt for 3/14 WED
We serviced a
KMHC319EBS2 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Dan H
Job Details: 03/08/2018
Installed new mounting nut, op test good ; Job Cmpltd
We serviced a
KUDC10IXWH4 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Brian B
Job Details: 03/08/2018
Found start light light blinking and panel not responding. Held control lock pad for 3 sec and then was able to cancel cycle. Ran diag and test cycle. All functions normal. Advised customer on control lock. Op test ok
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 03/08/2018
Cc rust in dispenser housing. Found too is not rusted, but dispenser rail is rusted. Removed and cleaned dispenser housing. Will need new dispenser. Customer can install. No return visit.; ordrng 1 W10919352 (DISPENSER )
We serviced a
SVE47600B WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/08/2018
Replaced bake element, OP test ok ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/08/2018
Found suspension broken. Needs replaced. No other faults found. ; ordrng 1 W11130359 (SUSPENSION ), schdld next appmnt for 3/14 WED
We serviced a
ASD2575BRS01 AMANA
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/08/2018
Inlet valve is cracked and leaking. Office to order inlet valve.; ordrng 1 WPW10179146 (valve-inlt), schdld next appmnt for 3/14 WED
We serviced a
FGHS2655PF5A FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Filter base is not latching when filter is put in. Office to order filter base.; ordrng 1 242009601 (base-water filter),
We serviced a
KEMS308SSS05 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Appliance manager board needs replaced.f6e0 error for lost communication,possible to be other boards. Shipping on this order will also be used for job# 305937. Office to order appliance manager board.; ordrng 1 WPW10119143 (cntrl-elec), schdld next appmnt for 3/15 THU
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Jeff M
Job Details: 03/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Euclid, OH 44132
Jeff M
Job Details: 03/08/2018
Customer was concerned about how much water the unit was filling with unfortunately explain to them that the washer is designed to fill with as much water as it’s sensing in the drum unit tested good; Job Cmpltd
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 03/08/2018
The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Arthur V
Job Details: 03/08/2018
Replaced main control. Op test good. Took core for return ; Job Cmpltd
We serviced a
KFIV29PCMS00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina B
Job Details: 03/08/2018
CC that the fz is not cooling. Ff 37 fz 32. Service pointer W10666205C, Special project S71233 to replace the evap in the ff. Ran test 5 compressor is load when running. Called SM to order parts. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (FF EVAP) and 1 WPW10143759 (drier-uv), schdld next appmnt for 3/15 THU
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 03/08/2018
The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 03/08/2018
Sm sending partsCalled cust; schdld next appmnt for 3/13 TUE
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44139
Robert A.
Job Details: 03/08/2018
Ran diognastics, no codes, floor not level, leveled unit, ran spin, good, op test ok; Job Cmpltd
We serviced a
MVWB766FW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Corina B
Job Details: 03/08/2018
CC that the unit is leaking. Found the hot water hose is leaking. Replaced the hose from t/s. Optest ok; used 1 WP89503 (HOSE) Job Cmpltd
We serviced a
KDTM404ESS3 KITCHENDAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 03/08/2018
Installed parts listed. Ran normal wash and observed for leaking. Op test ok. ; Job Cmpltd
We serviced a
JMW2430WW00 JENN-AIR
Model MICRO/OVEN COMBO
Near Solon, OH 44139
Robert A.
Job Details: 03/08/2018
Installed inverter, found end of new mag, see pic, need to reorder mag; ordrng 1 W11098747 (MAG), schdld next appmnt for 3/14 WED
We serviced a
KRMF706EBS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Brian B
Job Details: 03/08/2018
, Machine not cooling and can smell oil. Ran diag. All fans working. Ran step 4, compressor and valve. No cooling from either coil. Ff evap is coated but can smell oil. Called TL for disassembly procedure as tech could not get Center divider out. He said doors and horizontal rail must be removed. Will need comp and ff evap as system is flat. Office to order parts. Allow 5 hrs for return visit.; ordrng 1 W10832994 (COMPRESSOR ) and 1 W11116006 (EVAPORATOR ) and 2 WPW10143759 (DRIER)s, schdld next appmnt for 3/14 WED
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 03/08/2018
Customer complaint that unit is not heating or shutting off, found power supply to unit is missing a line, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Grafton Township, OH 44044
Macaulay G.
Job Details: 03/08/2018
Dryer heating correctly,checking heat air flow to outside vent,there’s 20 foot long of venting ,air flow to outside is not as strong explain customer,; Job Cmpltd,
We serviced a
MGD5500FC0 MAYTAG
Model DRYER
Near Highland Heights, OH 44143
Jeff M
Job Details: 03/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 03/08/2018
CC that the fz door does not shut and water is leaking on the floor. Found the evap fan is not running, evap fan was covered in ice. the drain hole was blocked. Steamed drain hole out. Checked the evap fan, 0volts went to the control vt/WH to rd/bl 0 volts. Will need a new control and evap fan. Called SM to order parts. ; ordrng 1 W11035752 (CONTROL) and 1 WPW10276647 (motor-evap), schdld next appmnt for 3/12 MON
We serviced a
NTW4516FW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Robert A.
Job Details: 03/08/2018
Leveled unit, Ran diognastics, no codes, tested lock, good, ran recal cycle, good, ran drain and spin, op test ok; Job Cmpltd
We serviced a
WRF540CWHV00 WHIRLPOOL
Model REFRIGERATOR
Near Novelty, OH 44072
Robert A.
Job Details: 03/08/2018
Found frz door not sealing, corrected, op test ok; Job Cmpltd
We serviced a
CAW8350EW1 CROSLEY
Model WASHER
Near Jefferson, OH 44047
Arthur V
Job Details: 03/08/2018
Found water valve faulty. Customer has a well )Replaced with truck stock. Recalibrated. Op test good ; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
LAT9706AAE MAYTAG
Model WASHER
Near Gates Mills, OH 44040
Jeff M
Job Details: 03/08/2018
The unit was leaking I found the drain hose has slipped off the tub. Reinstalled the hose op tested good ; Job Cmpltd
We serviced a
KBFS22EWMS3 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44135
Dan H
Job Details: 03/08/2018
Customer complaint that door gasket is torn and pantry lid is broken, installed tracks and pantry lid, ordering door gasket; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 3/14 WED
We serviced a
WDT970SAHV0 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/08/2018
Customer complaint condensation in dishwasher, customer was not using a rinse aid, advised to use a rinse aid and the extended dry selection for better drying results gave customer some finish samples; Job Cmpltd
We serviced a
KFCS22EVMS5 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 03/08/2018
, Replace valve,opt tested good,dispensing water to check for leak,no leaks ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/08/2018
Found no bake or broil. Cook top sparks. Replaced control. Op test ok. ; Job Cmpltd
We serviced a
MVWC300XW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/08/2018
Cust states unit would never fill with water. It would start to sense and then unlock the door and never restart ran diagnostics no errors. Had cust run a load of towels Unit sensed and filled and started to wash. Could not duplicate issue. Unit working as designed Unit op test good. Washing a load as i left ; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/08/2018
Customers hearing a sizzling sound coming from the freezer explain to them that is perfectly normal that is the unit going through a defrost cycle. I did check the temperatures the fridge had a temp of 38° in the freezer had a temperature of 0° unit tested good; Job Cmpltd
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Bratenahl, OH 44108
Corina B
Job Details: 03/08/2018
Replaced the vent and the seal. Ran dw checked for leaks. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Corey L.
Job Details: 03/08/2018
Customer still not making ice, water in ice tray from previous trip was frozen, im did not harvest, unit needs a control; ordrng 1 W10843055 (cntrl-elec), schdld next appmnt for 3/13 TUE
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Macaulay G.
Job Details: 03/08/2018
Replaced timer. Advanced and tested ok. Work completed.; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/08/2018
Cleared drain trap. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
KEBS209BSS00 KITCHENAID
Model RANGE
Near Beachwood, OH 44122
Dan H
Job Details: 03/08/2018
Installed new oven temperature sensors, control, and user interface , op test good ; Job Cmpltd
We serviced a
MDB6709AWQ1 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/08/2018
CC that the unit only light that works is the start works. Service pointer W10727550B the ribbon has silver migration. Called t/l to get an s-code Andrew file #7721451685 s code s25453. ordrng 1 W10811154 (panel-cntl), schdld next appmnt for 3/13 TUE
We serviced a
CRG9700CAM MAYTAG
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/08/2018
CC that the hinged snapped when opened the door. Door is opening and closing properly. When open it's at a 90*. Will need new hinges. Cust does not want to repair ; Job Cmplt
We serviced a
WOC95EC0AS04 WHIRLPOOL
Model MICRO/HOOD COMBO
Near Mentor, OH 44060
Corey L.
Job Details: 03/08/2018
Repair not covered, cosmetic damage Sr# 7721450891; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXMQ00
Near Geneva, OH 44041
Jeff M
Job Details: 03/07/2018
Compressor was not running I found the start device blown install truck stuck unit tested good; used 1 8201786 (STARTER) from stock,, Job Cmpltd,
We serviced a
KRFF507EBL01 KITCHENAID
Model REFRIGERATOR
Near Orange, OH 44022
Chad P.
Job Details: 03/07/2018
Found ff lights out except deli drawer. Reset power to unit. Op test ok. Advised if issues continue please call wpl back for service. ; Job Cmpltd
Near Solon, OH 44139
Chad P.
Job Details: 03/07/2018
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Rocky River, OH 44116
Brian B
Job Details: 03/07/2018
Replaced listed parts. Ran calibration and auto test. Op test ok.; Job Cmpltd,
We serviced a
ABB2224WEW2 AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corina B
Job Details: 03/07/2018
CC that the ff is not keeping cool. Ff 71 and fz 12. The control is on the coldest setting. Found the evap fan is not running. Checked the fan wire, 120volts. Will need a new evap fan. Replaced fan from t/s. Steamed evap out with steamer. Optest ok. ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
We serviced a
MET8720DS01 MAYTAG
Model COOK TOP
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 03/07/2018
Replaced cook top. Tested ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/07/2018
fter taking unit apart while i was reassembling found wire clip not in box. Talked to SM reorder part????. Wire retainer clip is what is missing. ; ordrng 1 5303918784 (GASKET KIT ), schdld next appmnt for 3/14 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Mentor, OH 44060
Jeff M
Job Details: 03/07/2018
The metal arm for the icemaker was indeed catching on the ice bin. I need some small adjustments to the metal arm itself unit tested good; Job Cmpltd,
We serviced a
MVWX700XL2 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 03/07/2018
Customer complaint that unit stops at rinse cycle, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed sensor fault) error codes, ran manual test cycle, lid locks unit agitates, unit spins, ran drain and spin cycles it began cycle then just stopped mid cycle, unable to start cycle again without unplugging unit, unit needs new control board ; ordrng 1 W10480132 (cntrl-elec), schdld next appmnt for 3/13 TUE
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 03/07/2018
Found stops missing. Needs both replaced. ; ordrng 2 WPW10508950 (STOP)s, schdld next appmnt for 3/13 TUE
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Kirtland, OH 44094
Jeff M
Job Details: 03/07/2018
The unit keep shutting down turning back on the main control has a swollen capacitor needs replaced; ordrng 1 WP2307037 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $96.25 Check # 5514,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/07/2018
Replaced listed parts , OP TEST OK ; Job Cmpltd
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/07/2018
Replaced icemaker and fill tube for icemaker. Tested ok. ; Job Cmpltd
We serviced a
LFHT1817LF9 FRIGIDAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details: 03/07/2018
Customer complaint unit is leaking from underneath, found drain tube running down back wall cracked, parts lookup needed, see “drain tube” pic, it’s white; schdld next appmnt for 3/15 THU
We serviced a
WFW9050XW00 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 03/07/2018
CC that the unit does not spin the clothes out. Ran diag f9e1 long drain. Ran co test. Ran a normal load and a drain and spin with bath towels. Cust is using a full cup of detergent, Advised cust to use 1-2 tablespoons of detergent. Towels came out damp. Optest ok. ; Cllctd $97.15 cash, Job Cmpltd
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/07/2018
Customer complaint that tub is loose,ran diagnostics no error codes found, suspension is good, found unit leaning to the right, leveled unit, unit is operating as designed , also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Westlake, OH 44145
Brian B
Job Details: 03/07/2018
Found faulty wall outlet. Outlet is burned and cord is loose. Refrig operating properly. Will need electrician to replace wall outlet.; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS01
Near Cleveland, OH 44118
Jeff M
Job Details: 03/07/2018
The units cooktop is not functional. The safety shut off gas valve is not opening when I reset the control to allow gas to flow to the cooktop itself. Control is energizing the valve. Needs a new valve; ordrng 1 W10911971 (SAFTY GAS VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/13 TUE 8-12,
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/07/2018
Found under shutting off after 8 to 9 min. But unit heating properly for that time. Reset cam on timer unit running longer now. Let unit cycle for 20 min before leaving. Unit op test good still running when i left Maintenance to call if there continues to be a issue ; Job Cmpltd
We serviced a
790.41013801 KENMORE
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details: 03/07/2018
Customer complaint of f10 error code and temperature raising higher than set temperature, ran diagnostics found f10(run away temperature ) error code, oven temperature sensor is good, unit needs new control and oven temperature sensor, customer does not want repair at this time
We serviced a
WRS321SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 03/07/2018
Cc that fan seems loud. Cleared fz section and removed access panel. Fan mounting and blade checks good. No faults with fan found. Noises and operations are normal. Op test ok. ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF5
Near Palmyra Township, OH 44266
Robert A.
Job Details: 03/07/2018
Found i/m stuck at 6 oclock, replaced, cycled and filled, op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Atwater, OH 44201
Robert A.
Job Details: 03/07/2018
, Ran diagnostics, no codes, ran recal cycle, good, cleaned valve screen, started normal wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 03/07/2018
Replaced intermittent interlocks. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Brian B
Job Details: 03/07/2018
Replaced control. Ran calibration And auto test. Ran drain and spin. Op test ok. Brought back core for return.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Bay Village, OH 44140
Brian B
Job Details: 03/07/2018
, Found lid not locking. Ran diag, lid lock fault. Replaced lid lock from t/s. Ran calibration and auto test. Op test ok.; used 1 W10404050 (LATCH) from stock, Job Cmpltd,