We serviced a
ED2SHEXXQ00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details: 03/30/2018
Installed new bracket and water filter, op test good ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44095
Corey L.
Job Details: 03/30/2018
Customer complaint of frost in back of freezer and warm temps in fridge, confirmed temps at 50 in ff and -10 frz, found right return air duct frozen solid of a brownish color, something was spilled in ff section and traveled to air duct blocking air flow causing evap freeze over, cleared ice around evap, advised customer to what 12-24 hours for fridge to reach normal temps; Job Cmpltd
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 03/30/2018
Replaced the UI and main control. Brought cores back for return. Optest ok. Brought control back for return. ; Job Cmpltd
We serviced a
WDF520PADW3 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/30/2018
CC that the unit does not drain. Found the drain hose is clogged. Will need a new drain hose.
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Dan H
Job Details: 03/30/2018
Customer complaint of long dry times, started normal dry cycle, unit heated, good air flow at back of unit, unable to reach outside vent, advised customer to have vent cleaned, unit is operating as designed, customer is not satisfied with dryer; Job Cmpltd
We serviced a
WMH76719CS5 WHIRLPOOL
Model OTR MICROWAVE
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/30/2018
Replaced harness with door switches. Tested and heated ok. Could not get microwave to duplicate exhaust issue for error F5E8. All tested ok.; Job Cmpltd,
We serviced a
ADB1500AWQ AMANA
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/30/2018
Replaced heating element for customer recall R173BV. Tested ok.; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44109
Jeff M
Job Details: 03/30/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Brooklyn, OH 44144
Jeff M
Job Details: 03/30/2018
CROSLEY DRYER The unit was not operating due to the amount of lint packed around the fan it was causing a lot of drag on the fan causing the motor to disengage cleaned the fan unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY02
Near Brooklyn, OH 44144
Jeff M
Job Details: 03/30/2018
Installed new part unit op tested good. The water dispenser install little slow recommended for the customer to replace the saddle valve downstairs; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Parma Heights, OH 44130
Jeff M
Job Details: 03/30/2018
Incorrect burner head was ordered installed the other burner head unit tested good just need the other one now; ordrng 1 WPW10515454 (BURNER HEAD ), schdld next appmnt for 4/4 WED 8-12,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Parma, OH 44134
Jeff M
Job Details: 03/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/30/2018
Installed new drain pump kit with wash motor and harness, op test no good, leaking from sump gasket, drain does not respond, but tech unable to fill unit with water enough to test may need control as well, tech will determine if control is needed when returning to install sump gasket; ordrng 1 WD08X22758 (gasket - sump manifo) and 1 WD21X22276 (kit main board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MWKA
Near Garfield Heights, OH 44125
Jeff M
Job Details: 03/30/2018
We serviced a
WRS325FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 03/30/2018
CC that the fz is not working. Unit is in the garage that is not heated. Advised cust to move unit inside the house for it to work properly. Optest ok. ; Job Cmpltd
We serviced a
MER6751AAB WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corina B
Job Details: 03/30/2018
Replaced the bake element. Optest ok. ; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/30/2018
Customer complaint that unit is leaking, found fresh food section evaporator drain tube clogged, cleared, fresh food section evaporator drain tube, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW02
Near Willoughby, OH 44094
Jeff M
Job Details: 03/30/2018
The unit is leaking the water tube I cracked I had extra tubing on my truck from another job. Installed new to being tested good. ; used 1 XXXXXXXXX (1/4 TUBING ) from stock, Job Cmpltd,
We serviced a
MGR8775AB0 MAYTAG
Model RANGE
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/30/2018
Installed ignition kit, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Westlake, OH 44145
Brian B
Job Details: 03/30/2018
Found wash plate splines striped out and gearcase leaking oil. Also wash plate bolt is striped. Will need above parts. Office to order.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811956 (GEARCASE ), schdld next appmnt for 4/4 WED ! [**],
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, OH 44145
Jeff M
Job Details: 03/30/2018
CC that machine is getting too hot. Ran diag. Fault code for moisture sensor. Ohmed out sensor and thermister per tech sheet. Measurements are correct. Per tech sheet, if sensor and outlet thermister check good, replace control. Will also replace sensor harness. Office to order parts.; ordrng 1 W11161899 (SENSOR HARNESS) and 1 WPW10739350 (CONTROL),
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bay Village, OH 44140
Jeff M
Job Details: 03/30/2018
Found timer not advancing. Checked voltage on timer motor, 120v. Will need new timer. Office to order.; ordrng 1 WPW10642928 (TIMER), schdld next appmnt for 4/9 MON !,
We serviced a
MAYTAG DRYER ELE
Model LDE9304ACE
Near Bay Village, OH 44140
Brian B
Job Details: 03/30/2018
Machine making squelling noise when running. Removed drum not and drum. Found worn drum rollers, idler pulley and belt. Customer wants to have repaired. Office to order parts. R/s per Cust req. needs a.m. appt if poss. Paid in full.; ordrng 2 12001541 (bearing & roller asy $60.36)s and 1 WP6-3037050 (PULLEY $16.89) and 1 WPY312959 (BELT $32.19), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/5 THU 8-11, s
We serviced a
KITCHENAID COOK TOP
Model KCGS556ESS02
Near Westlake, OH 44145
Brian B
Job Details: 03/30/2018
Replaced spark module and burner head. Tested all burners. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Jefferson, OH 44047
Arthur V
Job Details: 03/30/2018
Found unit needs both track assy and mounting brackets Reschedule at customer request. ; ordrng 1 W11048934 (LT SIDE TRACK) and 1 W11048936 (RT SIDE TRACK ASSY.) and 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 4/6 FRI !,
We serviced a
KITCHENAID RANGE
Model KOSE500ESS02
Near Mentor, OH 44060
Arthur V
Job Details: 03/30/2018
, Replaced appliance mngr. bd. Console not needed and was never opened. It can be returned as new stock. Op test good Let cycle to 350before leaving. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204EBL0
Near Concord Township, OH 44077
Arthur V
Job Details: 03/30/2018
Replaced main control. Op test good. Customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/30/2018
Replaced touch pad,t stat ,blower, control not used. Never installed. Unit op test good. ;
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Franklin Township, OH 44240
Robert A.
Job Details: 03/30/2018
Found bellow leaking, water in drain pump motor, replaced both, op test ok; used 1 WPW10381562 (BELLOW), and 1 WPW10730972 (PUMP) from stock, Job Cmpltd,
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Kent, OH 44240
Robert A.
Job Details: 03/30/2018
Ran unit, good, checked door switch, good, unable to duplicate, op test ok; Job comltd
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB0
Near Edinburg Township, OH 44266
Robert A.
Job Details: 03/30/2018
Found sump,leaking by motor, needs sump, replaced sump asm, ran diognostic cycle, op test ok; used 1 WPW10780877XXX (XXXPUMPXXXDONOTRESTOCK) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 03/30/2018
ound unit not cooling —— no frost on evap. Installed bullet valve unit running plus 15 psi no cool. Unit needs a compressor. Unit pop 11-29-12. Customer has a 6-10 year warranty on parts only. SEALED SYSTEM TECH EXTRA TIME ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , schdld next appmnt for 3/30 FRI 8-12 [***],
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44103
Brian B
Job Details: 03/30/2018
Machine not heating. 240v at terminal block. 240v at heater. Heater open. Replaced heater from t/s. Ran test cycle. Op test ok.; used 1 279838 (ELEMENT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/30/2018
Replaced control and lid lock. Ran calibration and auto test. Op test ok. Cust paid. Balance of labor Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Lakewood, OH 44107
Brian B
Job Details: 03/30/2018
Replaced damper. Cycled damper. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Brian B
Job Details: 03/30/2018
Machine leaking from corner. Pulled machine. Found screw missing from left upper rack rail. Installed new screw. Adjusted wheels and feet. Ran test cycle. Op test ok. Also counter brackets are broken. Office to order customer can install. No return visit.; ordrng 2 WP8269145 (BRACKETS)s, saved tckt
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Brian B
Job Details: 03/30/2018
Customer wanted us to use their part. Did not use any parts from t/s.. customer supplied part WP3392519. ; Job Cmpltd, saved tckt [SdLink
We serviced a
FRIGIDAIRE DISHWASHER
Model TH40346446
Near Cleveland, OH 44104
Brian B
Job Details: 03/30/2018
Dishwasher was on level,we level it ran a quick cycle. Op test ok. Office to bill.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Jeff M
Job Details: 03/30/2018
The unit stoped makes ice the evap for the ICEMAKER is clean no frost. The ICEMAKER is getting water cust had a new ICEMAKER I installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRPOOL OTR MICROWAVE
Model UMV1160CB3
Near Huntsburg Township, OH 44046
Jeff M
Job Details: 03/30/2018
The lightbulbs permanently on the relay stuck closed. Needs new control; ordrng 1 W11106356 (CONTROL ), schdld next appmnt for 4/4 WED 8-12,
We serviced a
WDF750SAYB3 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 03/30/2018
CC that there is a noise when it drains. Ran diag 6-6 cool water. Advised cust to run hot water in the sink before starting the dishwasher. Ran calibration. Removed drain pump, found a piece of plastic tab in the drain hose. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS8
Near Chardon, OH 44024
Jeff M
Job Details: 03/30/2018
The upper rack adjusters were broken. Causing the upper rack to put pressure on the door allowing it not to seal properly. I installed the updated adjuster kit unit tested good unit does not leak now because the door is sealing properly; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 03/30/2018
The bin was not seated completely in the door customer can install the new Bin. I checked the other bins. they seem to be fine there’s no deformities in the door Liner ; ordrng 1 WPW10308869 (BIN), saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW01
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/30/2018
The unit is not cooling evaporator has no frost pattern the air duct is made of Styrofoam that is partially melted. The compressor is pulling . 6 A. The fridge seals coming off I pushed it back in place unit needs a new air duct evaporator and filter dryer; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRYER) and 1 W10919804 (AIR DUCT), schdld next appmnt for 4/5 THU 8-12 [***],
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 03/30/2018
Issues with refrigerator not keeping temperatures. All components tested ok. If issue still occurs, advised to have control replaced.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MGT8655XS01
Near South Euclid, OH 44121
Jeff M
Job Details: 03/30/2018
Installed new control now bake and broil will not work on upper and lower oven. Took the new board out install the old board now the upper oven works lower oven does not work. The igniter tested good the gas valve tested good on the lower bake circuit I ohmed it out at 89 ohms. To be within spec it needs to be between 40 and 400 lower bake Circuit tested good needs a new control; ordrng 1 WPW10365420 (CONTROL ), schdld next appmnt for 4/3 TUE 8-12
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Mentor, OH 44060
Jeff M
Job Details: 03/30/2018
he unit is not making ice the ice maker is getting power the unit needs a new ice maker ; ordrng 1 WPW10300024 (ICEMAKER ), schdld next appmnt for 4/3 Tue
We serviced a
614-286-6458 RANGE GAS
Model PLGF389ACC
Near Painesville Township, OH 44077
Jeff M
Job Details: 03/30/2018
The front left burner head was missing that is why it will not light. Left back burner as a restriction in the valve the valve needs replaced. In the doors which is sticking causing the light to Flickr est only ; ordrng 1 316212400 (top burner 9.5k) and 1 5303935213 (valve,top burner),
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model PLMV168KCA
Near Painesville Township, OH 44077
Jeff M
Job Details: 03/30/2018
Microwave is heating intermittently. On the taxi for the microwave there is a flowchart for diagnosing this microwave on the chart for intermittently heating it recommends the HVT to be replaced high-voltage transformer estimate only; ordrng 1 5304408933 (transformer,hv),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Jefferson, OH 44047
Arthur V
Job Details: 03/30/2018
, Found unit display bd not staying lit. 13 v to control no lights needs ui. Talked to SM to order ui ; ordrng 1 W10860143 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/3 TUE !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FT1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/30/2018
Found switch holders faulty. Replaced with truck stock. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/30/2018
Customer states unit leaking towards end of cycle. Water leaking behind washer and along back of dryer. Cycled unit. Let unit wash ,drain and spin. No leaks. Ran rinse and spin cycle. No leaks. Could not duplicate issue. Ran unit one and one half hrs. No leaks. Put paper towels under unit for if unit leaks again we can see from where. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBLA
Near Conneaut, OH 44030
Arthur V
Job Details: 03/30/2018
Found control reading h1 in both windows. Adjusted temp and control cleared. Customer states they had a few issues with power outages before unit control failed. Order control ; ordrng 1 A01078804 (control), schdld next appmnt for 4/4 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07,
Near Plymouth Township, OH 44004
Arthur V
Job Details: 03/30/2018
Found unit needs a drain tube kit installed. Installed kit and cleared drain using steam. Op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmptd
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/30/2018
Found clog in drain line —-removed clog with wet dry vac —- unit op test good—; Job Cmpltd,
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE515S0EW1
Near Edgewood, OH 44004
Arthur V
Job Details: 03/30/2018
Found unit needs a terminal block and power cord Loose connection caused arcing at the block ; ordrng 1 PT220 (cord-power) and 1 WPW10245259 (block-term), schdld next appmnt for 4/4 WED 8-11,
Near Edgewood, OH 44004
Arthur V
Job Details: 03/30/2018
WHIRLPOOL COOKTOP ELE WFE515S0EW Found unit needs a terminal block and power cord Loose connection caused arcing at the block ; ordrng 1 PT220 (cord-power) and 1 WPW10245259 (block-term), schdld next appmnt for 4/4 WED 8-11, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVB00
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/30/2018
Found evap fan motor faulty and needs replaced. ; ordrng 1 2169142 (fan blade) and 1 WP2315549 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $397.74 Check # 3095, schdld next appmnt for 4/4 WED !,
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 03/30/2018
Recovered refrigerant, replaced evaporate and drier, pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
KSCS25FTMS02 KITCHENAID
Model REFRIGERATOR
Near Seven Hills, OH 44131
Dan H
Job Details: 03/30/2018
Customer complaint that unit is leaking from bottom and ice is not dispensing, found ice build up on freezer section floor common with evaporator drain tube clog, found control not sending 120vac to auger motor, unit needs evaporator drain tube cleared and new control, cleared out evaporator drain tube, customer does not want control replaced at this time
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Corey L.
Job Details: 03/30/2018
Customer complaint fridge not cooling, temps at 8-50 in frz and 50-55 ff, evap has good frost pattern, fan is not running, unit needs new evap fan motor, replaced fan motor with truck stock, op test good; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Dan H
Job Details: 03/30/2018
Customer complaint that clip fell off of ice bin, clip is not part of unit, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/30/2018
Tested operation. No abnormal noises. All tested ok.; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/30/2018
Tested the operation of washer. All tested ok. No abnormal noises.; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan H
Job Details: 03/30/2018
Installed new reservoir and waterline, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MAV8551AWW
Near Reminderville, OH 44202
Robert A.
Job Details: 03/30/2018
Foung trans and pump making noise, needs trans asm and pump, needs water valveNote will need special maytag tools; ordrng 1 12002213 (THRUST BEARING KIT) and 1 35-6615 (TRANS) and 1 W10219156 (HUB) and 1 W10219156 (SEAL KIT) and 1 WP21002026 (SNUBBER) and 1 WP22003483 (BELT) and 1 WP22004333 (WATER VALVE) and 1 WP35-6714 (BREAK) and 1 WP35-6780 (PUMP), schdld next appmnt for 4/6 FRI ! [****],
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/30/2018
Found 220 at element, needs elementOfr2500001800; ordrng 1 W10823729 (ELEMENT F LEFT), schdld next appmnt for 4/3 TUE !,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kent, OH 44266
Robert A.
Job Details: 03/30/2018
Installed motor and blower wheel, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTST0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/30/2018
, Found water valve leaking, needs valve Cust to replace; ordrng 1 WPW10158389 (WATER VALVE 60.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTST0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/30/2018
, Found water valve leaking, needs valve Cust to replace; ordrng 1 WPW10158389 (WATER VALVE 60.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Mantua, OH 44255
Robert A.
Job Details: 03/30/2018
Inspected unit, needs rails and latch; ordrng 1 W11048934 (LFT RAIL) and 1 W11048936 (RT RAIL) and 1 WPW10653840 (LATCH), schdld next appmnt for 4/3 TUE ! [**],
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/30/2018
Cc unit shuts off after 5 min, ran diagnostics, moisture sensor shorted, ohmed harness, ng, needs harness; ordrng 1 W11161899 (SENSOR HARNESS), schdld next appmnt for 4/3 TUE !,
We serviced a
GE RANGE GAS
Model JGBP85WEB3WW
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/30/2018
Found bake ignitor open, replaced, op test ok; used 1 4342528 (IGNITOR51.45) from stock, , Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN COMBO
Model JJW9627AAW
Near Novelty, OH 44072
Robert A.
Job Details: 03/30/2018
Found display dim, tested onen, working, needs clock; ordrng 1 WP71003401 (CLOCK279.17), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/3 TUE 8-11,
We serviced a
GHW9200LQ WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Macaulay G.
Job Details: 03/30/2018
Customer complaint washer not draining all the way and doing weird things throughout the cycle, water in unit started drain and spin cycle, draining slowly, unit timed out with a “sud” fault, press resume then unit timed out with f1 fault long drain, emptied water from unit and found drain trap filter extremely clogged, cleared trap of obstructions, op test good; Job Cmpltd
We serviced a
FGGF3045RFC FRIGIDAIRE
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/30/2018
Right rear burner not lighting. Cleaned cap. Found that ignition hole above sparked was clogged. Cleared hole. Tested.; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DBL0
Near Walton Hills, OH 44146
Tim G.
Job Details: 03/30/2018
Complaint that there is a loud sound when draining and states that the unit was never that loud as it is now. Tech checked the drain pump impeller and found ok. Tech tested a cancel drain and found a normal sounding drain pump. Tech filled unit with water and drained again to find same result. Tech found no abnormal sounds from the drain pump or any reason for having to replace pump. Customer stated that another company was out on her wall oven and they said the pump is bad. Unit is draining correctly and sounds normal. Customer advised that she is entitled to a second option ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Brecksville, OH 44141
Tim G.
Job Details: 03/30/2018
Complaint that the unit wouldn’t start. Checked the unit and found a F8E1 no water detected entering the unit. Tested the unit in the diagnostics mode and found good pressure. Allowed unit to continue its self test, op test good. Found a lot of suds in the unit and spoke to customer about detergent usage. Tested the unit o a normal cycle, op test ng. Found when turning the unit on the display will light up then shutoff right a way. Tried resetting connection and found same result. Unit needs UI ; ordrng 1 W10911021 (UI), , schdld next appmnt for 4/3 TUE !,
We serviced a
KENMORE REFRIGERATOR
Model 106.72209202
Near Broadview Heights, OH 44147
Tim G.
Job Details: 03/30/2018
Complaint that the unit isn’t cooling enough. Checked unit and found the compressor running and the EVAP fan not. Checked and found 120vac present at the fan. Found a loose connection at the fan terminal that can’t be repaired. Unit needs new EVAP fan. ; ordrng 1 WPW10189703 (motor-evap. 6800), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 TUE !,
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near North Royalton, OH 44133
Tim G.
Job Details: 03/30/2018
, Installed motor and belt, tech also had to tighten the pulley. Cleared errors and ran recal cycle, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near North Royalton, OH 44133
Tim G.
Job Details: 03/30/2018
Complaint that the rt front valve is bent and the knob for the rr doesn’t work. Checked and found the valve stem bent and was able to correct. Found the rr knob broken and needing replaced. Customer to install knob on own. No return visit needed. ; ordrng 1 W11122880 (KNOB
We serviced a
MAYTAG DISHWASHER
Model MDBTT53AWW2
Near Parma, OH 44134
Tim G.
Job Details: 03/30/2018
Installed lower spray arm and inspected gasket. Tested normal wash and watched for leaks. Unit ran for more than 20mins and no leak detected. Placed water leak mitigation mat down and advised the customer that if no water appears during the next few cycle to remove. Advised the customer that if water does appear to contact whirlpool. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Cleveland, OH 44105
Tim G.
Job Details: 03/30/2018
Customer complaint is that the unit is making a loud noise. Found unit not running when arrived. Turned temp setting up to start unit to listen for sound. Turned unit off to reset and tired again to identify any abnormal sounds. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Compressor started up, all fan running and tech listened for over 25mins and nothing abnormal was heard. Tech suggested to the customer to record the sound if they can. Tech is not able to identify any sounds. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 03/30/2018
Complaint that the unit will not spin and the lid lock is constantly clicking. Checked unit and found a stored F5E2 lid lock fault. Tested lid lock and found to not lock. Quoted customer for repair and she stated that Aaron’s is responsible for the repair and refuses the quote. Tech advised that the customer contact Aaron’s so that they can contact us. Verified telephone number for GV.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW0A
Near Garfield Heights, OH 44125
Tim G.
Job Details: 03/30/2018
Complaint that the screws are loose or coming out of the control panel. Checked and found one screw missing due to the panel being cracked inside the panel. Unit needs new control panel. ; ordrng 1 154877801 (overlay) and 1 5304506542 (PANEL), schdld next appmnt for 4/3 TUE 8-11,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Aurora, OH 44202
Tim G.
Job Details: 03/30/2018
Complaint that the unit is not advancing cycles. Checked and found no cold water pressure causing a F8E1 error. Checked and found the cold water valve blocked by debris. Replaced valve, cleared error, ran recal cycle and , tested normal wash, op test good. Customers shutoffs for the water supply should be looked at and replaced by a licensed plumber the hot side doesn’t shutoff completely. ; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Dan H
Job Details: 03/30/2018
Customer complaint that unit does not spin the clothes out, ran diagnostics, no error codes found, started drain and spin cycle with wet load, unit spun clothes out to barely damp, repeated with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
GTS16GSHJRSS GE
Model REFRIGERATOR
Near Wellington, OH 44090
Macaulay G.
Job Details: 03/30/2018
Evaporator fan has open winding. Office to order evaporator fan.; ordrng 1 WR60X23584 (motor ac/dc evap fan), schdld next appmnt for 4/5 THU
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/30/2018
Found drain clogged. Cleared drain and tested ok.; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Corey L.
Job Details: 03/30/2018
Replaced wash pump assembly, op test good; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44132
Corey L.
Job Details: 03/30/2018
Customer complaint washer lid lock light stays on a long time, ran diagnostics found f0e4 over suds, f5e3 lid lock fault, f1e1 main control fault, f1e2 main motor fault, cleared codes, customer said their breaker tripped and has since been replaced, unit has been operating fine since, manually tested every component, I believe it was a home electrical issue that has been addressed, advised customer to use 1-2 tbsp of he det.; Job Cmpltd
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 03/30/2018
Replaced the drain hose and clamp. Optest ng. Found the hot water solenoid is leaking. Replaced the water valve from the t/s. Optest ok. ; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 03/30/2018
CC that the ff is not cooling. Found the ff evap covered in ice. Steamed the evap out and replaced the thermistor from t/s. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WFW9200SQ00 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Corina B
Job Details: 03/30/2018
CC that f20 comes up. F20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Started a normal load with hot water then with cold water entered the unit. The code comes up on a rinse cycle. Checked pressure switch, good. Will need a new control. Called SM to order part. Cust does not want to repair
We serviced a
KITCHENAID RANGE
Model KERA205PSS4
Near Euclid, OH 44117
Brian B
Job Details: 03/29/2018
Replaced terminal block and cord. Tested unit. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Brian B
Job Details: 03/29/2018
checked temps, 19 frz, 49 ff. Found not complete frost pattern on frz evap. Leak in sealed system. Used black light and glasses to check back components. No leaks in back. Removed ff evap cover. Found dye where suction line for ff evap goes into cabinet. Leaks inside cabinet cannot be repaired. Office to notify ins co. Advised customer that he will be contacted by ins co.
We serviced a
JENN-AIR MICROWAVE
Model JMV8208BAS
Near Westlake, OH 44145
Jeff M
Job Details: 03/29/2018
Unit not heating and making loud humming sound. Found smoking coming from magnetron. Also Ohmed out trans per tech sheet secondary winding out of range. Also, open main fuse. Will need mag, trans, diode, and fuse. Office to get authorization and contact customer if we are to repair. Also, office to r/s if authorized..; ordrng 1 W10138793 (fuse 862) and 1 WPDE91-70063D (DIODE 17.09) and 1 WPW10126786 (MAGNETRON 166.63) and 1 WPW10197612 (TRANS H.V 191.71),
We serviced a
KENMORE DISHWASHER
Model 66517798790
Near Westlake, OH 44145
Brian B
Job Details: 03/29/2018
Found machine draining too slow. Removed clog from check valve. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan H
Job Details: 03/29/2018
Customer complaint of rippled panel inside dryer, confirmed (see pics), ordering bulk head front; ordrng 1 WP697557 (bulkhead), schdld next appmnt for 4/4 WED
We serviced a
WHIRLPOOL RANGE
Model D21488222
Near Avon, OH 44011
Brian B
Job Details: 03/29/2018
Per lookup, door was supposed to come with hinges attached. New door does not have hinges. Lookup is wrong. Will need to order hinges. Will r/s.; ordrng 2 W10825778 (DOOR HINGE)s, schdld next appmnt for 4/2 MON !,