Service History 1128 | Freds Appliance

We serviced a

WED7500VW WHIRLPOOL

Model DRYER

Near Cleveland Heights, OH 44118

Corey L.

Job Details: 07/25/2018

Installed new heater assembly, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; Job Cmpltd,

We serviced a

KBFS20ECMS00 WHIRLPOOL

Model REFRIGERATOR

Near Shaker Heights, OH 44120

Paul P.

Job Details: 07/25/2018

Ice maker and valve not working correctly, water pours out of ice maker when engaged. Office to order ice maker and valve. Note: ordering both, since valve not in truck stock, and will be installing both on the same visit. Did not set down mitigation mat (water is shut off).; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)

We serviced a

JDB3600AWX5 JENN-AIR

Model DISHWASHER

Near Highland Heights, OH 44143

Brian M

Job Details: 07/25/2018

Cc of water leaking found water coming from pump Needs clamp kit Installed using truck stock Ran test cycle looked for leaks OP TEST OK ; used 1 W10548435

We serviced a

WRT318FMDB01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44106

Dan

Job Details: 07/25/2018

Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 60 degrees , evaporator fan is running, partial frost pattern on evaporator, tapped system,found in a 10” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

WGE745C0FS00 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/25/2018

Replaced wiring harness. All tested ok.; Job Cmpltd

We serviced a

ADB1400AGW1 AMANA

Model DISHWASHER

Near North Olmsted, OH 44070

Chad P.

Job Details: 07/25/2018

No fault codes. Arrived to find unit on but with the start resume key flashing to indicate a power drop. Checked power and connections. No issues at unit found. Ran service test mode. Completed with no faults. Unit not installed correctly

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/25/2018

Replaced the control and lid lock. Optest ok. ; Job Cmpltd

We serviced a

KITCHENAID RANGE

Model KESS907SSS00

Near WARRENSVL HTS, OH 44122

Robert A.

Job Details: 07/25/2018

Cc lf frnt burner only puter ring heating, found inner ring open, recieving power, needs element; ordrng 1 W10823692 (ELEMENT12534), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/30 MON ! [**],

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Cleveland, OH 44111

Brian B

Job Details: 07/25/2018

CC that machine not washing. Ran diag, f8e1, no fill. Ran manual diag. No cold water coming in. Removed hose, good pressure to machine, valve screen clear. Will need valve. Ran auto test, machine not agitating. Checked lower components. Found cam is broken. Replaced cam and pulley from t/s. Tested again, agitate and spin now working. Office to order water valve.; ordrng 1 W11210463 (VALVE), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 7/30 MON !,

We serviced a

WRS321SDHW00 WHIRLPOOL

Model REFRIGERATOR

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/25/2018

CC that the food is freezing on the top shelf. Advised cust where the cold air intake comes into the top of the ff. Found the fz at 1 line moved the temp to the recommendation of 3 lines. Damper is opening and closing properly. Found the housing to the filter is broken. Will need a new housing.; ordrng 1 W11162041 (HOUSING )

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near University Heights, OH 44118

Corey L.

Job Details: 07/25/2018

Installed parts, started normal bake cycle, took 3 tries to lite, burner lit, canceled and restarted cycle, burner lit and unit heated to 350, cycled once, customer wanted to try to 400, unit heated to 400, customer then wanted to try to heat to 375, canceled and started, unit heated to 375, op test good

We serviced a

WRB322DMHV00 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Chad P.

Job Details: 07/25/2018

Installed door. Op test ok. ; Job Cmpltd

We serviced a

LAT2600AAE WHIRLPOOL

Model WASHER

Near Cleveland, OH 44104

Dan

Job Details: 07/25/2018

Customer complaint that agitator keeps popping off, found agitator and shaft from transmission pull right out of transmission, unit needs new transmission, this is the model that requires the special tool that is no longer available to remove transmission , unit cannot be repaired ; ordrng 1 6-2097750 (trans dee)

We serviced a

JFC2089HES JENN-AIR

Model REFRIGERATOR

Near Beachwood, OH 44122

Dan

Job Details: 07/25/2018

Control does not fit, Part number wpw10317076 does not belong to this unit, all controls for this unit are no longer available

We serviced a

NED4655EW1 AMANA

Model DRYER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/25/2018

Replaced blower wheel. Tested ok.; Job Cmpltd

We serviced a

FGHS2631PF4A Frigidaire

Model Refrigerator

Near Montville, OH 44064

Brian M

Job Details: 07/25/2018

Cc that unit will not make ice Found ice maker calling for water and can hear valve operating Found ice build up in line to ice maker Cleared ice from water line OP TEST OK

We serviced a

WRB322DMBM00 Whirlpool

Model Refrigerator

Near Parma, OH 44134

Paul P.

Job Details: 07/25/2018

Checked top FF crisper shelf glides, rails are damaged, office to order crisper shelf glides. Refrigerator door has rust pitting across whole door, office to order stainless refrigerator door. Set down mitigation mat.; ordrng 1 13107554SQ (dor-fip ss) and 1 WP67001053 (glide rt) and 1 WP67001054 (glide lt),

We serviced a

WRS325FDAM04 Whirlpool

Model Refrigerator

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 07/25/2018

Replace fc module and rc module,leave water mat,also found loose wire,opt test ok

We serviced a

KBLC36FKS00 KITCHENAID

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Corina B

Job Details: 07/25/2018

CC that the water filter is leaking. Found a water line is cracked. Will need a new water line and filter.

We serviced a

JES9800AAS JENN-AIR

Model RANGE

Near Cleveland, OH 44102

Chad P.

Job Details: 07/25/2018

Installed control panel. Op test ok.; Job Cmpltd

We serviced a

MEDB765FW0 MAYTAG

Model DRYER

Near Mentor, OH 44060

Corina B

Job Details: 07/25/2018

Replaced the control. UI is the housing. Brought control back for return. Ran unit on time dry for 10 minutes did not turn off. Optest ok.; Job Cmpltd,

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Macaulay G.

Job Details: 07/25/2018

Door that was sent was not wide enough. Office to order freezer door again.; ordrng 1 LW10436760 (dor-fip ss)

Near Strongsville, OH 44136

Macaulay G.

Job Details: 07/25/2018

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44136

Macaulay G.

Job Details: 07/25/2018

Replaced door panel.; Job Cmpltd

We serviced a

WMH32517AW0 WHIRLPOOL

Model MICROWAVE

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 07/25/2018

Applied several coats of paint. Tested ok.; Job Cmpltd

We serviced a

WHIRLPOOL DRYER

Model WED9400SU0

Near Huntsburg, OH 44046

Robert A.

Job Details: 07/25/2018

Installed motor and blower wheel, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Cleveland, OH 44103

Brian B

Job Details: 07/25/2018

C that machine made bad grinding noises when agitating. Ran diag, no codes. Ran man diag and tested hot and cold water and spin and agitate function. All seem normal. No friction on basket. Ran auto test, completed. Ran normal cycle with clothes.when full of water machine makes loud banging from gearcase. Will give est. customer does not want to repair. Paid sc. do not order part.; Job Cmpltd,

We serviced a

ATW4675YQ1 WHIRLPOOL

Model WASHER

Near South Euclid, OH 44121

Corina B

Job Details: 07/24/2018

CC that the unit does not spin out the clothes. Ran a rinse and spin with clothes. Clothes came out damp. Advised cust 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Thompson, OH 44086

Arthur V

Job Details: 07/24/2018

Found pulley had rubbed into shield ——tightened pulley which separated it from shield. Pulley no longer rubbing on shield. Advised customer not to overload washer. ; Job Cmpltd,

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Painesville Township, OH 44077

Dan

Job Details: 07/24/2018

Customer complaint that unit is not heating, started normal dry cycle, burner lit, found burner short cycling, unit needs new coils and thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10328463 (coil-valve),

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, OH 44077

Arthur V

Job Details: 07/24/2018

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4'

Near Mentor, OH 44060

Arthur V

Job Details: 07/24/2018

Replaced both upper tracks. Op test good. Left leak mat ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Mentor, OH 44060

Arthur V

Job Details: 07/24/2018

Cust states unit quit making ice for a couple of days. This morning he messed with the bail arm and its been cycling ever since. Right now there are about 30 or 40 cubes in the bucket. Could not duplicate issue. Unit making ice now ; Job Cmpltd,

Near Mentor, OH 44060

Fred's Academy

Job Details: 07/24/2018

appliance repair test

We serviced a

FFGF3023LQF FRIGIDAIRE

Model RANGE

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 07/24/2018

Replaced regulator. Tested for leaks. All tested ok.; Job Cmpltd

We serviced a

WDT720PADB2 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44118

Corey L.

Job Details: 07/24/2018

Installed new wash motor assembly, op test good; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Concord Township, OH 44060

Arthur V

Job Details: 07/24/2018

Advised customer that his food is pushed against the back wall causing poor air flow in fresh food area. (Cust complaint his fruit is not staying good as long as it should. Customer complaint air filter light and water filter light has never flashed to indicate they need changed. Called techline Steve. File number 7722537063. Need to replace UI ; ordrng 1 W11082837 (USER INTERFACE ), schdld next appmnt for 7/31 TUE !,

We serviced a

MAYTAG RANGE

Model MGR6875ADS8

Near Painesville, OH 44077

Arthur V

Job Details: 07/24/2018

Found unit broil ignitor open and needs replaced Replaced with truck stock Op test good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Conneaut, OH 44030

Arthur V

Job Details: 07/24/2018

Found unit leaking from tub seal bearing screaming loud. Needs trans replaced. All parts under trans are covered with mud (diluted bearing grease spun out under unit. More parts may be needed.) est = 79.95 sc. 225.00 labor 243.97. Total =587.34. Customer does not want repaired. Parts needed are 1-wh16x10186. And 1-wh16x10147. Also once taken apart additional parts may be needed. ; Cllctd $85.55 cash, Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HZ0

Near Streetsboro, OH 44241

Robert A.

Job Details: 07/24/2018

Cc ignitors clicking, outlet correct, found l rear switch out of place, corrected, op test ok; Job Cmpltd,

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Kent, OH 44240

Robert A.

Job Details: 07/24/2018

Found valve dripping, ran diagnostics, no codes, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 7/30 MON !,

We serviced a

MAYTAG DRYER

Model MEDE300VF2

Near Ravenna, OH 44266

Robert A.

Job Details: 07/24/2018

Found pulley making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Ravenna, OH 44266

Robert A.

Job Details: 07/24/2018

Found bins do not fit in door, only 1 bin showing on look up needs door; ordrng 1 W10910854 (RT DOOR) and 1 W11223753 (NAME PLATE), schdld next appmnt for 8/17 FRI ! [**],

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ03

Near Ravenna, OH 44266

Robert A.

Job Details: 07/24/2018

Found piece of ice bin broken off. Needs bin Cust to install; ordrng 1 W11185686 job compltd

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Mantua, OH 44255

Robert A.

Job Details: 07/24/2018

Installed rt frnt, switch and element, tested, op test ok; Job Cmpltd,

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNXB1

Near Aurora, OH 44202

Robert A.

Job Details: 07/24/2018

Installed control, op test ok; Job Cmpltd, s

We serviced a

GE REFRIGERATOR

Model GTS22KHPARWW

Near Aurora, OH 44202

Robert A.

Job Details: 07/24/2018

, Replaced water valve, op test ok Note sadle valve should be replaced by an inline valve; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Bainbridge Township, OH 44023

Robert A.

Job Details: 07/24/2018

Ran diognostics, off bal load, ran spin, making noise, found oil leaking from gear case, basket spins free from gearcase, adj stuck on shaft, needs gearcase, basket and adj; ordrng 1 W10752283 (ADJ) and 1 W10752719 (BASKET) and 1 W11035751 (GEARCASE), schdld next appmnt for 7/27 FRI ! [**],

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44109

Brian B

Job Details: 07/24/2018

Verified dop, sent pic. Purchase date on sb web not correct. Dryer not heating. Checked line voltage . 120, 120, 0. Do not have 240v between L1 and L2. Plugged dryer into another outlet to show customer that machine is heating. All functions normal. Will need qualified electrician to repair house electric. ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Lakewood, OH 44107

Brian B

Job Details: 07/24/2018

Replaced panel. Ran calibration cycle and checked under machine. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW6600SB1

Near Avon Lake, OH 44012

Brian B

Job Details: 07/24/2018

Replaced suspension. Ran test cycle, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Garfield Heights, OH 44105

Corina B

Job Details: 07/24/2018

CC that the unit does not turn on. Checked the terminal block, 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd

We serviced a

KBFS25EWMS10 Whirlpool

Model refrigerator

Near Chardon, OH 44024

Brian M

Job Details: 07/24/2018

We serviced a

MGR7662XS1 Whirlpool

Model Range

Near WARRENSVL HTS, OH 44128

Corey L.

Job Details: 07/24/2018

Customer complaint self clean feature broke, started bake, bake ignited, started broil, broil ignited, selected self clean the door locked and lit burners, asked customer to demonstrate what she does to get the beep she hears when starting self clean, customer held down the start button after selecting clean, explained why it says to hold for 3 seconds underneath start button, customer asked tech to start a self clean mode for 2:30, removed racks and pans from the broiler, cleared stovetop, started self clean;

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near North Olmsted, OH 44070

Brian B

Job Details: 07/24/2018

Verified pop, sent pic. CC that heavy cycle not working. Ran diag, f8e1, no water detect entering machine. Ran co test cycle, no hot water entering. Checked voltage to hot valve coil, 120v. Ohmed out valve coil, open.. will need new water valve. Office to order part; ordrng 1 W10599356 (valve), schdld next appmnt for 7/27 FRI !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ04

Near Westlake, OH 44145

Brian B

Job Details: 07/24/2018

Pop has been verified. Freezer door not closing all the way. Adjusted door by loosening screws and raising door. Door now closing good. Op test ok.; Job Cmpltd,

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/24/2018

Cc is not heating at all ,found cutoff open replace out of truck stock,opt test ok dryer is heating,all good ; used 1 279816 (CUTOFF)

We serviced a

GMC275PRQ01 WHIRLPOOL

Model MICROWAVE

Near Seven Hills, OH 44131

Chad P.

Job Details: 07/24/2018

Found control panel membrane shorted. Needs replaced; ordrng 1 WPW10161679 (CONTROL PANEL )

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Brooklyn, OH 44144

Corina B

Job Details: 07/24/2018

CC that the unit is leaking. Started a normal load and a drain and spin. Found the drain hose to the air conditioner was laying next to the floor and not in the drain. Secured the air conditioner hose to the drain. Optest ok. ; Job Cmpltd

We serviced a

LSB6400LW1 WHIRLPOOL

Model WASHER

Near Valley View, OH 44125

Corey L.

Job Details: 07/24/2018

Customer complaint case fell off, found pin that case sits on at the back right side of the unit bent not securing the side, adjusted pin, case now fits securely; Job Cmpltd

We serviced a

KBFS25EWMS10 WHIRLPOOL

Model REFRIGERATOR

Near Chardon, OH 44024

Brian M

Job Details: 07/24/2018

Installed water valve OP TEST OK

We serviced a

MVWC416FW1 MAYTAG

Model WASHER

Near Russell Center, OH 44072

Chad P.

Job Details: 07/24/2018

From the sounds of it the drive shaft and agitator is stripped. Needs GEARCASE, agitator and bolt replaced. ; ordrng 1 W10772621 (screw) and 1 W10846191 (WASH PLATE) and 1 W11035747 (GEAR CASE)

We serviced a

MVWB750WQ0 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Chad P.

Job Details: 07/24/2018

Found bearings and seal failed causing water to get into stator, rotor and rips sensor

We serviced a

WRF736SDAM14 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 07/24/2018

Found drain clogged. Cleared drain tube. All tested ok

We serviced a

KDTE234GPS0 KITCHENAID

Model DISHWASHER

Near Shaker Heights, OH 44120

Corey L.

Job Details: 07/24/2018

Installed feed tube, op test good; Job Cmpltd

We serviced a

WTW8040DW2 WHIRLPOOL

Model WASHER

Near Chardon Township, OH 44024

Brian M

Job Details: 07/24/2018

Installed water valve Ran diagnostics to clear out fault code Ran calibration OP TEST OK ; Job Cmpltd

We serviced a

KESA907PSS00 KITCHENAID

Model RANGE

Near Cleveland Heights, OH 44118

Dan

Job Details: 07/24/2018

Customer complaint that front elements are not working, confirmed, unit needs new right front element and left front infinite switch ; ordrng 1 W10307362 (switch-inf) and 1 W10823698 (elmnt-surf)

We serviced a

WED8500SR0 WHIRLPOOL

Model DRYER

Near Cleveland Heights, OH 44118

Dan

Job Details: 07/24/2018

Installed new drive belt, op test good ; Job Cmpltd

We serviced a

WRT311FZDT00 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Dan

Job Details: 07/24/2018

Installed new thermostat, op test good ; Job Cmpltd

We serviced a

MMV4205FZ1 MAYTAG

Model MICROWAVE

Near Amherst, OH 44001

Macaulay G.

Job Details: 07/24/2018

Advised that we don’t handle installation related issues. Bracket needs adjusted to height of unit.

We serviced a

MVWB765FC2 MAYTAG

Model WASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/24/2018

Found unit making a grinding noise only when agitator moves to the left. Inspected stator rotor and shifter. All check good. No signs of rubbing. Needs gear case replaced. ; ordrng 1 W10811956 (GEARCASE)

We serviced a

MVWC400XW0 Maytag

Model Washer

Near Cleveland, OH 44122

Brian M

Job Details: 07/24/2018

Cc that unit seems to be off time This is not a timer controlled unit Ran diagnostics did not find any errors codes Ran auto test and calibration OP TEST OK

We serviced a

W8RXEGMWQ00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44122

Brian M

Job Details: 07/24/2018

Cc of no ice Ice maker calling for water,but nothing Disconnected main water, cracked open open line no water Customer needs new water line to fridge Has saddle valve installed

We serviced a

WRF991BOOM00 Whirlpool

Model Refrigerator

Near Garfield Heights, OH 44105

Brian M

Job Details: 07/24/2018

Cc of water leaking Found water valve busted on back side whole cap popped off Needs water valve replaced ; ordrng 1 WPW10394076 (water valve)

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Cleveland, OH 44120

Brian M

Job Details: 07/24/2018

We serviced a

KDTE254ESS1 Kitchenaid

Model Dishwasher

Near Rocky River, OH 44116

Corey L.

Job Details: 07/24/2018

Customer complaint dishwasher won’t drain standing water in tub, confirmed drain pump barely humming when activated, drain pump failed ; ordrng 1 WPW10531320 (pump-drain 66.73)

We serviced a

WDT710PAHB1 Whirlpool

Model Dishwasher

Near Cleveland, OH 44135

Corey L.

Job Details: 07/24/2018

Customer complaint dishwasher not washing, started normal wash cycle, unit filled, wash motor did not kick on, ran diagnostics found f4e3 wash motor fault, connections are good, started test cycle, wash motor did not kick on, unit needs new wash motor; ordrng 1 W11085683 (pump&motor)

We serviced a

WFG505M0BW2 Whirlpool

Model Range

Near Cleveland, OH 44135

Corey L.

Job Details: 07/24/2018

Customer complaint bake or broil not working, confirmed found bake/broil ignitor broken, replaced with truck stock, op test good; used 1 279311 (IGNITOR) from stock

We serviced a

MVWB835DW1 Maytag

Model Washer

Near Amherst, OH 44001

Gabriel P

Job Details: 07/24/2018

Cc black residue on clothes,check underneath no leak couldn’t take out agitor bolt,spoke to tech line Austin sr number 7722534833 told me to explain customer about use of detergent and to ran diagnostics,test was ok,no issues I found dust between inner and outer basket told customer to run a cleaner for machine ,did not use water mat do to concrete basement

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Lorain, OH 44055

Macaulay G.

Job Details: 07/24/2018

Replaced motor and bleach dispenser. Calibrated unit. All tested ok.; Job Cmpltd

We serviced a

MFI2570FEZ MAYTAG

Model REFRIGERATOR

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/24/2018

Found solenoid sticking and gasket on ice chute popping out. Needs both replaced. ; ordrng 1 WPW10287601 (ICE CHUTE SEAL) and 1 WPW10309866 (SOLENOID)

We serviced a

GTW680BSJ0WS GE

Model WASHER

Near Strongsville, OH 44149

Corina B

Job Details: 07/24/2018

CC that the unit will fill with water then stops. Started a normal load and a towel load. Started both time. Ran a drain and spin. Ran diag no codes. Reset control. Started a normal load and the unit ended. Will need main control. ordrng 1 WH18X28175 (CONTROL )

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Broadview Heights, OH 44147

Corina B

Job Details: 07/24/2018

Replaced the washplate. Optest ok Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd

We serviced a

MMV4205DE1 Maytag

Model Microwave

Near Parma, OH 44130

Corey L.

Job Details: 07/24/2018

Customer complaint microwave not heating and buzzing during operation, confirmed, mag has failed, unit needs new mag and cap, mag is covered for 120 months part only; ordrng 1 W10561770 (capactr-mg 25.31) and 1 W10818686 (magnetron 149.57)

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Lorain, OH 44053

Gabriel P

Job Details: 07/24/2018

Ran diagnostics,no error code,opt test ok, ,machine running correctly,didn’t hear noise

We serviced a

WED7990FW0 Whirlpool

Model Dryer

Near Lorain, OH 44053

Gabriel P

Job Details: 07/24/2018

water hose inside the dryer took pic,dryer is running correctly,nothing is pull on the back of dryer ,the connector are for the steam option ; Job Cmpltd

We serviced a

MVWB955FC1 MAYTAG

Model WASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 07/24/2018

Found that dispenser was clogged. Repaired dispenser. Tested ok.; Job Cmpltd

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Orange, OH 44022

Dan

Job Details: 07/24/2018

Customer complaint of loud whirring sound, unit was in rinse cycle when tech arrived, noise heard is wash plate agitating, sound is normal, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

We serviced a

KRFC302EPA00 KITCHENAID

Model REFRIGERATOR

Near Chagrin Falls, OH 44022

Dan

Job Details: 07/24/2018

Customer complaint of frost build up in freezer section, No frost found in freezer section, freezer section door gasket is in good condition, unit is operating as designed

We serviced a

KRFC704FBS00 WHIRLPOOL

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 07/24/2018

Removed cover and completely defrosted evap. Installed new cover. Advised 24 hrs for normal cooling to resume. Op test ok. ; Job Cmpltd

We serviced a

JXD7036YS2 JENN-AIR

Model DOWN DRAFT VENT

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/24/2018

Broke the screw to the lower and upper arm. Will need the screws and the upper and lower arm. Called SM to order parts. ; ordrng 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw LOWER) and 1 WPW10422765 (screw UPPER )

We serviced a

KFCS22EVMS0 KITCHENAID

Model REFRIGERATOR

Near Solon, OH 44139

Dan

Job Details: 07/24/2018

Customer complaint that ice bin drawer will not open, confirmed, found ice bin tracks frozen, steamed clear and lubed, op test good ; Job Cmpltd

We serviced a

WRF757SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/24/2018

Ice door is not completely closing. User interface is not registering temperature of icebox, causing fan to not run. Service pointer W11218221 says to replace led board if lights turn back on after reset. Also, led in freezer will not turn back on at all. Office to order led module, led board, user interface and ice door.; ordrng 1 W10830288 (cntrl-elec) and 1 W10849460 (cntrl-elec) and 1 W11126053 (module) and 1 WPW10616134 (door-ice)

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Warrensville Heights, OH 44128

Corina B

Job Details: 07/24/2018

Replaced the agitator ASSY. Ran a rinse and spin. Optest ng. Replaced the actuator from t/s. Optest n/g. Will need a gearcase. Called Sm to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10913953 (ACTUATOR)

We serviced a

JES9860CAB01 JENN-AIR

Model RANGE

Near North Royalton, OH 44133

Chad P.

Job Details: 07/24/2018

Installed relay. Op test ok

We serviced a

LFFH17F3QWA FRIGIDAIRE

Model FREEZER

Near Cleveland, OH 44135

Chad P.

Job Details: 07/24/2018

Installed thermostat and timer. Unit now running. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmplt

We serviced a

WDT720PADB1 WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 07/24/2018

Found error f1e1 for heater. Recalibrated unit with service cycle. Tested ok. Heater working properly.; Job Cmpltd

We serviced a

ACS350AS Whirlpool

Model Range

Near Cleveland, OH 44102

Corey L.

Job Details: 07/24/2018

Customer complaint from burner doesn’t light and the bake doesn’t work all the time, confirmed surface burner not sparking, ignitor failed on ff burner, bake ignitor not glowing hot, unit needs both ignitors; ordrng 1 WP31940001 (ignitor- b 6387) and 1 WPY0316773 (igntr-surf 1996)

We serviced a

WRS325FDAM01 Whirlpool

Model Refrigerator

Near Euclid, OH 44117

Brian M

Job Details: 07/24/2018

Cc that unit not switching from crushed to cubed Took ice out find actuator stuckRepositioned actuator OP TEST OK ;

We serviced a

WRF555SDFZ Whirlpool

Model Refrigerator

Near Euclid, OH 44119

Brian M

Job Details: 07/24/2018

Installed Control Ui OP test No good Needs control board and power board ; ordrng 1 W11035752 (CONTROL ) and 1 WRF555SDFZ (POWER),

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