Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Gabriel P.

Gabriel P.

WASHER MAYTAG MHWE500VW11 "Found error code f21 long drain and there was water in the tub empty all water with shot vac clear pump ran c00 test it. Did not complete cycle f21 show giving estimate for pump she will not fix did not charge labor cause it did not fix it issue ,opt test ok ,also advise her she has 30 days to the side if she wants to fix it"

Near Mohawk Dr, Lorain, OH 44055
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Motor fault, shifter fault, basket speed fault. Some lights on control didn’t come on. Unit is not spinning or agitating. All wires plugged in. Can hear humming when trying to spin/agitate. Replaced shifter from t/s. Still nothing. Tested windings on motor, out of range. Ordering motor, cap, control. ; ordrng 1 W10832724 (drive motor) and 1 W11249158 (cntrl-elec) and 1 W11395618 (CAP), used 1 W10913953 (ACTUATOR) from stock"

Near Mussey Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8240YW0 Ran diagnostic no error code test c01 pass and also disconnect hot water line from unit and turn water on and found no hot water coming is not unit they need a plumber

Near Canton Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

OTR MICROWAVE MAYTAG MMV4206FZ2 "Customer said mw sometimes show on display door open but is close explain him there was a service pointer in the past about interlock lock switches and now they made an update,replace from truck stock new switches,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near W 37th St, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

Near E 148th St, Cleveland, OH 44110
Jeff M.

Jeff M.

DRYER WHIRLPOOL WET4024HW0 The unit heats maintenance needs to thoroughly clean the venting

Near Lexington Ave, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Installed ice maker. Found ice maker will still not cycle. Checked continuity through door harness, neutral wire has no continuity. Needs door. Door shows no longer available; ordrng 1 LW10261130 (dor-fip wh)"

Near E 216th St, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit making grinding sound then shutting offCustomer showed popRan wash cycle, then cancel drain. Drain pump making grinding noise. Pulled drain pump, found debris in impeller. Removed and retested, noise gone, op test good."

Near Eagle Rd, Kirtland, OH 44094
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE104DSS5 "Installed new control and sump assembly, op test good"

Near Randall Rd, Cleveland, OH 44113
David R.

David R.

DRYER SAMSUNG DVG45M5500Z/A3 Harness did not come with sensor bars. Ordering out sensors; ordrng 2 DC61-02627A (SENSOR)s

Near Barkhurst Mill Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Installed new timer, op test no good , centrifugal switch in motor is bad, installed new motor, op test good ; used 1 279827XXX (XXXDO NOT RESTOCKXXX) from stock"

Near Dearborn Ave, Cleveland, OH 44102
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint that oven light is out and cover is stuck, confirmed, removed cover, installed new bulb from customer stock, op test good"

Near W 214th St, Fairview Park, OH 44126
Corina B.

Corina B.

STACK W/D WHIRLPOOL WFW9151YW00 "Replaced the dispenser and hose. Started a rinse and spin and a normal cycle, no water leaking. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forestview Rd, Bay Village, OH 44140
Arthur V.

Arthur V.

BUILT IN FRIDGE GE ZISB420DMA Found refrigerator control bd erratic. Needs bd. Part number wr55x10159 is no longer available. Saved tckt

Near Samar Dr, Ashtabula, OH 44004
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Basket and bearings will not come apart from each other. Hammered and lubed up and won’t budge. Will have to order basket, parts research W10222008 dual pump hood filter that goes in between basket and tub.; ordrng 1 W10518300 (basket)"

Near Chippewa Path, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Upon my arrival I found no frost inside the freezer most likely scenario the door was left open

Near Father Frascati, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer had outlet corrected, Installed new control, op test good"

Near Rockland Dr, Brooklyn, OH 44144
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc washer not starting Found unit unplugged plugged unit it and it automatically started Reset control Found error for over suds Ran auto test and calibration Added clothes and waited for unit to agitateOP TEST OK

Near E 143rd St, Cleveland, OH 44128
Corina B.

Corina B.

RANGE WHIRLPOOL KSGG700ESS1 "Cust showed pop, sent pic. CC that there was a fault code. Ran diag F2e1 Stuck Keypad. Unplugged unit for 30 seconds faults has no reappear. Cleared fault code. Working as designed. Optest ok."

Near Manchester Ln, Bay Village, OH 44140
Brian M.

Brian M.

GAS RANGE WHIRLPOOL WFG515S0ES0 Cc unit not heating Customer had removed pans before I arrived Ran test bake and unit heated up just fine Ran test bake to 350 unit regulated and got to temp Ran test bake to 375 and unit heated to temp Advised that sometimes pans in the bottom can cause an issue with unit not sparking correctly and to keep pans down to a minimum in the bottom

Near Seneca Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found led light on control off also control not responding will not go to diagnostic replacepre id control,ran calibration and auto test pass,opt test ok"

Near W 6th St, Lorain, OH 44052
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 Cc that there is leaking from the back. Advised customer to use 1 to 2 tablespoons of detergent. Found the soap bubbles coming out of the vent. Optest ok.

Near Bridgeside Dr, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit not filling, stays in rinse all the timeRan diagnostics, found code f8e1 for long fill no fill, f7e5 for shifter fault. Ran auto test, no water coming in on either hot or cold, found both valves turned off. All functions passed once waters turned on. Ran calibration. Op test good."

Near Temple Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

LAUNDRY CENTER WHIRLPOOL MLG2000AWW "Cc unit leaving cloths wet at end of cycle and dryer not drying clothesRan dryer test, ignitor glowing but no ignition. Dryer needs valve coils. Ran wash test then drain and spin, all functions check good, unit reaching max rpm. Ran wash test with 3 large towels, then spin and drain. Not quite reaching max rpm and can smell burning smell from behind unit. Removed front panel, reran spin test, motor bearing are loud and crunchy. Unit needs motor and belt. Unit motor is nla. Called techline, TJ, stated series 10 conversion kit will work for this unit.Customer not repairing, estimate only."

Near Laurel Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 Found clicking sound from stator and rotor replacing both ; ordrng 1 W11195971 (stator) and 1 W11260238 (rotor)

Near Temple Ave, Lorain, OH 44053
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Installed new lid, op test good"

Near Allanwood Dr, Cleveland, OH 44129
Jason N.

Jason N.

RANGE WHIRLPOOL WGE555S0BS01 "Cc unit codes f2e1 errorConfirmed error code in diagnostics, customer stated they had a fire recently on the stovetop and the error codes followed. Unit needs keypad. Customer not repairing at this time. Estimate only."

Near E 126th St, Cleveland, OH 44120
Corey L.

Corey L.

RANGE AMANA AGR5330BAS3 "Customer complaint when trying to replace oven bulb he glass broke and then the display went out, confirmed, removed rest of bulb from socket and replaced with customer supplied bulb, replaced control with control sent, op test good"

Near Oxford Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER MAYTAG MVWB835DC3 Installed lid latch and bezel. Lid Lock operation test good.

Near Granger Rd, Maple Heights, OH 44137
Brian M.

Brian M.

DRYER SAMSUNG DV210AEWXAA Installed belt and idler Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near , CT
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2269VEM10 Cc not making ice. Found ice maker not cycling. Replaced ice maker from truck stock. Optest ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Thornton Dr, Parma, OH 44129
Brian M.

Brian M.

WASHER MAYTAG MVWB755DW0 "Customer received parts but did not get the Control panelInstalled Control board, and UI was still not responding Advised customer to reach back out to whirlpool, and have them send a control panel #W10914560"

Near Timber Ln, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER KENMORE 110.626021 Customer bought belt online her soon found belt broken and she asked me to put on charge her labor

Near Fay Ave, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"

Near St Petersburg Dr, Parma, OH 44134
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Installed drain pump. Ran auto test and calibration. Op test ok

Near South Ridge Rd E, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 "Customer complaint freezer is making a loud noise but said it has not made it today at all, no unusual sounds heard, unable to duplicate the problem, advised trying to get a recording of the noise in question to try to help narrow possibilities"

Near Bassett Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Couldn’t find and issue so I call senior technician corina and she explain,that is working as manufacture and why and how better use it,opt test ok"

Near Rice Park Dr, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE WHIRLPOOL WFG525S0HZ1 Replaced door hinges. Optest ok.

Near Bennington Dr, Strongsville, OH 44136
Jason N.

Jason N.

WASHER MAYTAG MHW8630HC0 "Cc unit dispenser not using detergentCustomer stated detergent never seems to go out of dispenser. Ran diagnostics, found f8e1 for valve failure. Ran manual valve tests and quick cycle test. All functions passed. Unit is equipped with optimal dispense drawer. Advised customer that drawer will dispense only the required amount. Unit is working as designed."

Near Fowlers Mill Rd, Chardon, OH 44024
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc unit vibrates hard in max speed Found suspension to be a little weak Replaced added laundry got laundry wet and ran a drain and spin Found front right leg needing adjustment Adjusted leg Verified with customer that unit is properly spinning out Ran calibration OP TEST OK

Near Sherman Wood Dr, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc food is freezing. Advised to align shelves to allow proper airflow. Unit working as designed. Optest ok

Near Bennington Dr, Strongsville, OH 44136
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8600YW1 "Could not install bearing kit. Broke bearing press tool, seized onto tub now. Quoted customer for basket replacement, not repairing ; saved tckt"

Near Riverstone Dr, Moreland Hills, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW2 Replaced the drain hose. Optest ok

Near Anita Dr, Parma Heights, OH 44130
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that element broke and burned hole in oven bottom, confirmed, unit needs new element and oven bottom; ordrng 1 W10789865 (bottm-oven)"

Near Lawndale Dr, Parma Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed filter housing, tested dispense and ice maker operation again. Both test good, op test good."

Near N Hambden St, Chardon, OH 44024
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit vibration noiseCustomer stated it’s sound louder then it should be. Unit noise is within normal operation. Checked for loose panels, checked blower wheel, and motor. All look good. Could not reduce noise. Advised customer unit is operating as designed."

Near Karen Dr, Chardon, OH 44024
Corey L.

Corey L.

DRYER SAMSUNG DV45K6200EZ/A3 "Found pulley seized, belt was not broken, ordering pulley; ordrng 1 DC96-00882C (IDLER PULLEY)"

Near Sleepy Hollow Dr, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Found after installing new icemaker saw lg spark from icemaker when time to fill. Need to order valve and ICEMAKER and change at the same time.; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)

Near S Parrish Rd, Conneaut, OH 44030
Jason N.

Jason N.

DRYER WHIRLPOOL MED8630HC "Re ordering blower wheel, part shipped to customer damaged. Rescheduled customer.; ordrng 1 WP697772 (blower wheel)"

Near Edgewood Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4815EW2 Replaced the timer and cover. Optest ng. Will need a motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Martin Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER WHIRLPOOL WET4124HW0 "Customer complaint dryer not staying started, confirmed, found start relay switch failed, ordering start switch; ordrng 1 WP3398094 (relay-pts)"

Near Bratenahl Pl, Cleveland, OH 44108
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 Installed control Ran test cycle OP TESt no good Found boats to shorted out due to drain pump shorted Needs control and drain pump ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10348269 (drain pump)

Near Fairview Ave, Atwater, OH 44201
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "I did not recover any Freon because there was none. I remove the filter dryer and evaporator I attempted to solder the new evaporator in place I cannot get it to Solder correctly the tubing coming out of the cabinet is to oblong I attempted to five more times. I could not get it I called Brian he would like to send a different tech out. I know evaporator will need to be re-ordered and a compressor because it was never ordered to begin with. I called Whirlpool Tech line they just wanted us to keep trying; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator), used 1 WPW10143759 (DRIER) from stock"

Near E 110th St, Cleveland, OH 44104
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW0 "customer complaint its doing the same thing and won’t finish a cycle, had customer fill unit, started normal wash cycle, unit filled and paused, clothes are properly balanced around tub, suspension is weak allowing gasket to hit the ground, called tl spoke with jk, agrees with suspension diagnosis; ordrng 1 W11130362 (suspension)"

Near Bassett Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Customer complaint im not working and seemed like the white thing was caught and when trying to correct it, it broke off the ice maker, confirmed, unit needs new stripr asm; ordrng 1 W10297244 (arm-stripr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER AMANA NGD4655EW2 Installed new part unit op tested good

Near Burrard Ct, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Power cord was not needed the unit is getting power 120 V at the main control needs a new control; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near Pinegrove Ave, Parma, OH 44129
Jeff M.

Jeff M.

RANGE KITCHENAID KOSE500EBS04 Installed new part unit op tested good

Near Graylock Dr, Willoughby Hills, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW0 CC that there is a noise. Ran diag F7E1 – BASKET SPEED FAULT. Found shifter shorting out control. Unplugged shifter and control came back. Replaced shifter with truck stock. Found belt loose. Realigned belt. Tightened the cam with loctite. Optest ok; used 1 W10913953 (ACTUATOR) from stock

Near E 237th St, Euclid, OH 44123
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL DU018DWTB0 Water valve is cracked needs a new water valve the look up shows the parts discontinued; ordrng 1 W10181595 (valve-inlt)

Near Hillsdale Rd, Cleveland, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI6FARXXF00 Cc of no ice Found Ice maker to have ice in mold unit getting power put not rotating Replaced icemaker using truck stock Ran test harvest OP TEST OK Advised it may take up to 48 hours to fill bucket ; used 1 WPW10300024 (ICE MAKER ) from stock

Near Nelson Ledge Rd, Garrettsville, OH 44231
Corey L.

Corey L.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint of crack on console, confirmed, unit looks like it was dropped upside down, unit would need left panel, cooktop, air vent cover and the console replaced, cook top parts needed are 5;11;13;22 , chassis part needed are all left side 4;32;44; saved tckt"

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 The door switch is broken. I just the temperatures of the unit I explain to the customer what I did. I checked the temp sensors the dampener control the fan assembly everything seems to be working fine. ; ordrng 1 W11396033 (SWITCH)

Near Lorimer Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWC555DW0 Installed new part unit op tested good

Near E 43rd St, Cleveland, OH 44103
Corina B.

Corina B.

RANGE WHIRLPOOL WFG515S0ES1 "Replaced the spark module. Checked the continuity on wires, good. Optest ng called t/l Steve. To file a complaint with the parts department due to getting faulty dis boards. checked the bake and broil 214 ohms. Checked the bake and broil wires to the igniter to ground, open. Checked the bake and broil 214ohms. Checked the wires to the bake and broil 120 volts. Will need a new spark module. Called BJ to order parts from Plainfield. ; ordrng 1 W10511278 (module-spk)"

Near Almont Dr, Brook Park, OH 44142
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HS1 "Customer complaint oven makes a very loud weird like creaking sound every time it’s heated, confirmed, found bracket for element not flush with cavity causing bracket to rub as it flexes getting hotter, corrected, heated to 350, op test good"

Near Amberwood Dr, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS22EWMS4 "Cc unit not making ice and left side of freezer door does not shut properly Found ice maker rotating but not calling for water also found spring on left side door slide broken Needs icemaker and door slide ; ordrng 1 D7824706Q (ice maker11943) and 1 WPW10120018 (slide rail (frz)13885), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Griffith Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

WASHER MAYTAG MVWB755DW0 Installed new part unit op tested good

Near Brooklyn Ave, Cleveland, OH 44109
David R.

David R.

RANGE WHIRLPOOL WFE374LVS0 "Sockets are different, old socket is light bulb style and new one in LED light. Research to see if they just need to be swapped out. Also old socket burned up, messed up control, not sending out 120, sending 33volts. Ordering control.; ordrng 1 WPW10476353 (cntrl-elec)"

Near Meadowfield Ct, Elyria, OH 44035
Corina B.

Corina B.

RANGE KITCHENAID KDRP462LSS08 "Cc there is a noise in bake. Turned oven on to 325 found the cooling fan is loose will need new cooling fan. Will need a new fan. Office to order part ; ordrng 1 W10810687 (blower 18685), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Canterbury Dr, Middleburg Heights, OH 44130
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc of humming noise. Unit was unplugged, plugged in, heated drain pump kick on and wash humming because no water was in to drain out. Canceled out. Found no error codes. Ran service mode, everything tested good. Ran calibration. Checked underneath at drain pump. Good. Checked drain pump on manual mode, good. Unit test good. Op test ok."

Near Indiana Ave, Elyria, OH 44035
David R.

David R.

RANGE WHIRLPOOL WFE505W0HB1 Cc element popped and started to spark. Lifted up top. Found bug on element that caused it to arche and burn up. Ordering element and switch ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)

Near Washington Ave, Lorain, OH 44052
Joe O.

Joe O.

RANGE KENMORE 790.4200361 Customer states he is still getting the err error code. Called Frigidaire tech line spoke with Frank he states if not in off position or and power was to go off this would cause the err code. He stated to look for a power loss from supply board. Installed fan motor and blade. Ran test bake. Relay keeps opening and closing. Unit showed err error code. needs mode selector switchNeed second tech to remove. ordrng 1 318601700 (switch5632)

Near Arborwood Way, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Cc of noise when water is being dispensed Found noise coming from floor water line vibrating Advised customer to replace t-tap valve most likely have deposit build up in valve

Near Trillium Ct, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR GE GSHS6LGZBCSS Replaced water filter housing. Adjusted fan in freezer. optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Cooper Turn, Olmsted Falls, OH 44138
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 Replaced parts. Tested. Op test ok

Near Chelsea Ave, Lorain, OH 44055
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: not cooling, no interior lights, low water pressure at dispenserFound temps in ff section at 53 degrees and freezer at 23 degrees. Found no lights in unit are functioning. Found no stored error codes. Found outlet has hot and neutral reversed. Advised customer to have an electrician correct outlet. called BJ, Checked power at controls. checked thermistors. Found Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Needs Main control and led board; ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec)"

Near Orme Rd, Garfield Heights, OH 44125
David R.

David R.

COOKTOP ELE MAYTAG MEC7430BB00 "Replaced parts, tested. Op test ok"

Near Cleveland Blvd, Lorain, OH 44052
Joe O.

Joe O.

WASHER MAYTAG WTW5000DW1 "Cc: not spinning out clothesFound error code f2e1(stuck key). found unit has an open ground. Advised customer to have the outlet properly grounded. Ran auto test unit locked lid, did not fill. Found cold water valve shut off. Turned on cold water valve. Found valve leaking. Advised customer the unit needs cold water during the cycle. Ran calibration. Ran auto test. Ran rinse and spin. Unit start button is sticking. Found bearings are starting to got loud. Needs control and gear case; ordrng 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec)"

Near Silver Rd, Garfield Heights, OH 44125
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ran step 4 to home 3 way valve, recovered refrigerant. Installed evaporator, compressor and uv dye drier. Pulled system into 29 in/hg vacuum for 15 min, shut off, held vacuum for 15 min, no change. Charged system with 5.3oz of r134a. Plugged in 3 way valve, plugged into back in. Watched frost pattern, good frost pattern on ff evap, full coil frost. Op test good."

Near Dines Rd, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR AMANA ASI2575GRB01 Installed door. Op test ok

Near Barfield Dr, Chesterland, OH 44026
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8600YW1 "Could not install bearing kit, drive shaft nut will not come off. Rescheduling customer to finish up after I purchase crescent wrench. "

Near Riverstone Dr, Moreland Hills, OH 44022
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint of leaking from dispenser and ice not getting in, no leaks found, purged water system, unit is operating as designed"

Near Brecksville Rd, Brecksville, OH 44141
Dan H.

Dan H.

RANGE WHIRLPOOL KSGG700ESS1 "Customer complaint that oven does not get above 200 degrees, found burner not aligned with oriface, corrected, op test good"

Near Harris Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE WHIRLPOOL WEE510S0FS2 "Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 370 degrees , adjusted temperature offset down 20 degrees, unit is operating as designed"

Near Silverleaf Dr, North Royalton, OH 44133
Joe O.

Joe O.

DRYER MAYTAG WED5000DW

Near Silver Rd, Garfield Heights, OH 44125
Brian M.

Brian M.

WASHER ROPER RTW4516FW2 Cc that unit is not working other than lid lock Ran manual test Found control board getting power but not sending power to components other than lid lock Needs control board EST only

Near Hazelton Rd, Streetsboro, OH 44241
Dan H.

Dan H.

DRYER GE GHDP490EF3WW "Customer complaint that unit is not heating very well, started normal dry cycle, unit is heating, good airflow out of back of dryer, minimal air flow from outside vent, advised customer that air vent needs cleaned, unit is operating as designed"

Near Whitehall Dr, Berea, OH 44017
Corina B.

Corina B.

RANGE WHIRLPOOL WGE745C0FS00 Cc that baking is coming out dry dark in both ovens. Heated both to 350. Put metal pan in both ovens waited 30 mins and took temps. Both ovens to 350* found the temp offset to +10 set back to default. Optest ok

Near Ashbury Park Dr, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB835DW3 "Customer complaint unit is not starting, ran diagnostics found f2e1(stuck key), f5e1(lid switch fault), f9e2(water ring detected), and f5e3(lid lock fault) error codes, lid will not lock, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"

Near Usher Rd, Olmsted Township, OH 44138
Brian M.

Brian M.

WALL OVEN KITCHENAID KODE500ESS04 Cc of rumbling noise when baking Ran manual test for fan speed high and low both upper and lower oven Ran convect in both lower and upper Set bake to 450 per customer request to see if noise happens Could not duplicate issue OP TEST OK Advised to record next time it happens

Near Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint water leaking from ice maker ares, customer defrosted freezer, tested ice maker harvest, passed tested water fill, passed, signs of leaking all down the inside frz door, replaced im, if recalled please order WPW10291905 and W10765378"

Near Windsor Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDL02IRBS2 Installed dispenser. Op test good.

Near Claver Rd, University Heights, OH 44118
Corey L.

Corey L.

DRYER MAYTAG MGDB725BW0 "Correct control sent, console was incorrectly packaged, here was a quiet series 300 console sent, reordering console; ordrng 1 WPW10562318 (console)"

Near Gardenia Dr, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL WFG525S0HS1 Cc: popping noiseCustomer states throughout the bake the unit will make a popping noise as if it’s starting again. I advised them that the unit does turn on and off to cycle the heat. Ran test bake to 350. Found unit cycling heat on and off. Advised customer this is normal. The unit lights and shuts off to cycle the heat. Unit functioning as designed. Op test ok

Near Belfiore Rd, Warrensville Heights, OH 44128
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBB00 "Defrost evap, Installed evap fan, harness with thermistors and evap cover. Set defrost timer to standard 8 hr in diagnostics menu 7. Op test good."

Near E 114th St, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR GE GSH25ISZBSS "Cc unit not coolingFound unit unplugged. Plugged unit in, checked frost pattern on freezer evap. Frost pattern on evap starting. Checked temp settings, found actual read out 0 in freezer, 65 in ff. Checked thermistor resistance on freezer, good at 6.7k which is around 60-70 degrees. Unit main board not reading freezer temp correctly. Unit needs board. Customer not repairing at this time, estimate only."

Near Girdled Rd, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL MGR6775BDS "Cc top oven bake not working. Took apart and found bake ignitor broke in pieces. Will need ignitor. Gave customer estimate, do not order parts.; ordrng 1 WP7432P143 (BAKE IGNITOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Marlowe Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit op tested good

Near Rolling Acres Ct, Painesville, OH 44077
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics confirmed f6e2 for UI to acu communication fault. Installed UI console and main control. Ran auto test and calibration, op test good."

Near Sumner Rd, Thompson, OH 44086
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS1 "Customer complaint that temperatures are 75-100 degrees off, started bake for 350 degrees, temperature after preheat at 330 degrees, adjusted temperature offset up 20 degrees, op test good"

Near Webster Rd, Middleburg Heights, OH 44130
David R.

David R.

WASHER AMANA NTW4516FW3 Motor fault. Found noise coming from motor as well when in spin mode. Ordering motor.; ordrng 1 W10890624 (motor-drve)

Near W 150th St, Cleveland, OH 44135
Joe O.

Joe O.

REFRIGERATOR AMANA ASD2522WRS03 "Cc: keeps turning on and offFound temps in ff section at 28 degrees, and freezer temps at 04 degrees. Unit functioning as designed; saved tckt"

Near E 134th St, Cleveland, OH 44120
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint that unit is not starting, found wire nut loose in junction box, tightened wire nut, op test good"

Near Darke Blvd, Brook Park, OH 44142
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF560SAFM2 Cc unit not spinning spray arms Found sump getting power but not running Replaced sump assembly Ran test cycle OP TEST OK

Near Ober Ln, Chagrin Falls, OH 44023
David R.

David R.

ICE MAKER JENN-AIR JIM158XXRS1 "Cc unit would make ice make ice, then defrost. Did that a couple of times. Customer end up just turning unit off. Turned on today, valve working, compressor working, pumps working, heater is good. Let fill and get slab of ice, made ice. Turned off breaker to unit. Put into service mode. Everything tested good. Did a hard reset, everything working good. If keeps happening, WPW10226156 "

Near King Arthur Ct, Westlake, OH 44145
David R.

David R.

MICROWAVE KITCHENAID KMHC319ESS2 "Replaced part. Display didn’t come on. Found blown fuse, replaced from t/s. Tested. Heated. Op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near E Marina Pkwy, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Replaced valve. New motor was different from the old. Wire connection missing or something to hook up new motor fan. Parts research.;

Near Russell Ave, Parma, OH 44134
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 "CC that the unit does not start. Checked outlet, good. Replaced the control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok."

Near Westwood Rd, Westlake, OH 44145
Jeff M.

Jeff M.

DISHWASHER GE GLD6966R10SS "The unit is not draining I found that the garbage disposal still have the plug in it. I reviewed the plug the unit drains good now. The tub seal is worn out cust can install ; ordrng 1 WD08X10018 (gasket,tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Garfield Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "CC that there is hot water on rinses. Found the hot and cold are reversed. Switched the water lines. Ran a manual test for the hot and cold, good. Started a rinse and spin cycle. Optest ok."

Near Wooster Rd, Rocky River, OH 44116
Corina B.

Corina B.

DISHWASHER KENMORE 665.162934 Replaced the ui. Optest ng. Found the start button not responding to the new ui. Will need a new control. Control for ui is nla. ; ordrng 1 8559063 (UI CONTROL )

Near Queenston Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer is leaking a sm amount on the right side only when using towels setting, found suds in bellow, started towels wash, unit filled and advanced to wash, unit drained without any leaks seen, found lots of suds while filling unit in testing, too much detergent being used, advised customer only need 1-2 tbsp of he detergent for this machine with an average load size of 6,7 bath towels, left water mit mat"

Near Sunridge Cir, Strongsville, OH 44136
Corey L.

Corey L.

DRYER WHIRLPOOL WED5300SQ0 "Customer complaint dryer taking too long to dry clothes, started timed dry cycle, unit heated, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent found not attached to back of dryer, attached dryer and cleaned lint screen, unit is operating as designed"

Near Harbour Light Dr, North Royalton, OH 44133
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KFIV29PCMS01 Cc of noise and door flapper not hitting center Found noise to caused by a little ice build up by freezer fan Cleared up ice and leveled unit so door flipper hits the correct spot OP TEST OK

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5500XW2 "Installed new motor, op test good"

Near Amhearst Cir, Beachwood, OH 44122
Jeff M.

Jeff M.

SLIDE-IN RANGE JENN-AIR SVC48600W "The unit has an F7 code touchpad failure. The cancel button does not work also customer has to keep the oven off and when he turns the oven on by the breaker box the main control board for have a false or failed systems check. UI and then control is needed. Est only ; ordrng 1 WP71001799 (cntrl-elec) and 1 WP71002310 (switch- me), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Scotch Pine Ct, Perry, OH 44081
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF510PAYSA Cc: not drainingFound drain pump sounds like it’s spinning around rocks. Found drain hose was plugged. Vacuumed out drain hose. Op test ok

Near W 29th St, Cleveland, OH 44113
Corina B.

Corina B.

RANGE WHIRLPOOL WFE540H0AS1 "CC that the bake is not working. Found the bake element is cracked. Will need a new bake element. Cust can install ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jody Lynn Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW2 Installed UI and control Ran auto test and calibration OP TEST OK

Near Bell Rd, Newbury Township, OH 44065
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Installed new valve, op test good"

Near Amhearst Cir, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR GE PSB48YSKBSS Cc unit not making ice and no water Found icemaker fill tube iced over and water line going to fridge has no low flow Cleared ice in freezer and advised to have line to fridge serviced

Near Falcon Ridge Rd, Chesterland, OH 44026
Dan H.

Dan H.

RANGE KITCHENAID KEBS107SSS04 "Installed new thermal fuse, op test good"

Near Ainsworth Dr, Pepper Pike, OH 44124
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: leakingCustomer states it leaked when it wasn’t being used. Ran auto test and calibration. Unit did not leak. Found water leaking from the sink drain where the unit drains to(took pic). Ran manual fill. Watched. Could not duplicate leak. Placed water mat. Op test ok

Near Highland Rd, Mayfield, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of temps rising Found ice ball on cap tube on evap Checked all over unit for uv dye could not see any dye Connected gauges found unit in a 10 inch vac Called whirlpool Non repairable

Near Belden Rd, Andover, OH 44003
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit not respondingCustomer stated he can unplug it to reset but then it goes back to locking up again.Ran diagnostics, found code f5e1 for lid lock fault. Ran manual lid lock function, lid lock will lock but will not respond when trying to unlock. Unit need lid latch assembly. Did not find truck stock for this part even though it shows in stock list. Ordering part. ; ordrng 1 W10810403 (lid lock assy)"

Near Harner Rd, Mantua, OH 44255
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2622MWKA "ICEMAKER not working because of a water leak. Found valve leaking and need replaced. Reschedule at customer request ; ordrng 1 242252702 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Myers Rd, Geneva, OH 44041
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW0 "Cc: squealing, long dry timesFound rollers and pulley seizing up. Found unit has good heat and air flow. Needs dryer repair kit.Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. ; ordrng 1 4392065 (dryer repair kit)"

Near Fairgrounds Rd, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Cc: not coolingFound unit pulled out missing front wheels. Found scratches on floor under unit looks like from from it getting moved around. Found compressor is attempting to start and is extremely loud. Tapped system found resting pressure at 74psi. Needs compressor, drier, and front levelers; ordrng 1 WPR-30039 (leveler) and 1 WPR-30268 (washer) and 1 WPW10143759 (dryer) and 2 WPW10340017 (leveler)s and 1 WPW10507886 (compressor)"

Near Superior Rd, East Cleveland, OH 44118
Jason N.

Jason N.

DISHWASHER GE DDT595SSJ2SS "Cc unit still not turning onCustomer stated she wanted power checked before ordering a control since this is the second dw that has had control board issues. Checked power in to unit, good voltage at control board 121v, however there is no ground hookup to unit, no ground in power supply wire. Advise customer to have electrician run a dedicated ground for unit before replacing control board. Customer will call office if work is done and she wants to order control board (WD21X24901); saved tckt"

Near Greenbriar Dr, Aurora, OH 44202
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269VEM8 "Cc: not making iceFound ice maker not cycling. Found water valve seeping and froze the finger in ice maker and jammed it up. Fill tube also frozen. Needs water valve.; ordrng 1 67006322 (water inlet valve9684), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harding St, Mentor, OH 44060
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc no cool. New fridge, customer hasn’t used before, never cooled at all. Called Brain. Compressor is staying on the whole time New coated evap. Will need new compressor kit.*** wise motion compressor. Will need lock ring tech with oiliest gauges *** 3 job count; ordrng 1 W10654592 (COMPRESSOR )"

Near Tilby Rd, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc of FZ frost over food. FF 39*, Fz 4*. Found door will not close easily, slide rails are bad. Ordering slides out, also to steam gasket; ordrng 2 W11265130 (slide)s"

Near Applewood Dr, North Royalton, OH 44133
David R.

David R.

WALL OVEN KITCHENAID KOCE507ESS07 "Cc no display. Display not coming on, light in microwave coming on but not light in oven. Correct power to unit. Wiring checks good. Ordering controls, UI, light.; ordrng 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 W11292252 (light-oven) and 1 W11398764 (FILTER )"

Near Ridge Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit was not cooling. I removed the evaporator compressor and filter. There was no Freon to recover “it all leaked out”. I soldered the new components in place I put the unit in a 30 inch vacuum held for 20 minutes no change. I charge the machine with 5.5 ounces of Freon reassembled the unit operation tested good. I recommend it to the customer to wait at least 24 hours before stocking the unit with food.

Near Cornwall Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit making humming noiseCustomer stated it seems to be from the freezer side. Found evap fan noisier then normal. Ordering evap fan motor.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Frost Rd, Streetsboro, OH 44241
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Found customer was holding start button too long causing unit not to function. Advised customer to use start button like a doorbell and just push it and let go. Customer aware of issue. Unit op test good.

Near W 36th St, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Cc: Leaking under unit when using the water dispenserFound line going into guess fitting not seated correctly. Re seated line. Tested unit. placed water mat. Op test ok

Near Johnnycake Ridge Rd, Painesville, OH 44077
Jason N.

Jason N.

WALL OVEN COMBO ELECTROLUX E30EW85ESS2 Installed bake element. Ran bake test to 300 degrees. Op test good.

Near Hawksmoor Way, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Customer complaint unit is noisy. Cycled in adjatate and spin. All sounds normal. Unit is working as designed. Op test good. Ready for resale ran diagnostics no errors.

Near Dillon Dr, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WOD77EC0HS01 "Cc unit lower oven does not shut offCustomer states the lower oven shuts off but it sounds like it’s still on.Ran bake tests on upper and lower ovens, both reached temps and stabilized. Both were able to be canceled using power buttons. Advised customer that blower fans will stay on after shutting down unit until a safe temperature is reached in oven. Ran diagnostics, found code f6e0 for lost communication, asked customer if clock time and dates are resetting, she said yes randomly. Advised her she will need to connect unit to WiFi for time to stay current and that wp is working on an update for later this year. Unit is operating as designed."

Near , CT
Joe O.

Joe O.

WASHER WHIRLPOOL MAH5500BWW "Cc: jet like noises, clanking noisesFound basket extremely loose, found jet like noises in spin. Needs outer tub and basket assembliesBasket shows no longer available."

Near Edenhall Dr, Lyndhurst, OH 44124
Arthur V.

Arthur V.

DRYER FRIGIDAIRE CRER5700AS0 Put customer console back together. Op test good

Near Tradewinds Cove, Painesville, OH 44077
Joe O.

Joe O.

DRYER WHIRLPOOL WED5000DW2 Installed door handle. Op test ok

Near E 137th St, Cleveland, OH 44120
Dan H.

Dan H.

COOK TOP KITCHENAID KGCS105GSS09 "Customer complaint that left front burner is not lighting, igniter arcs when other burners are lit, unit needs new igniter switches also; ordrng 1 WP4456905 (harns-wire)"

Near Eastondale Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDPE234GPS0 Installed new part unit op tested good

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB855DC3 I put the unit in diagnostics the unit had an overload code I cleared the code I ran the unit in a spin cycle drain cycle recirculating pump cycle and was not able to duplicate sound I put the unit in a drain and spin cycle was not able to duplicate the sound unit tested good

Near Bridlehurst Trail, Kirtland, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DW0 Installed new part unit op tested good

Near Wilson Mills Rd, Chesterland, OH 44026
Joe O.

Joe O.

WASHER WHIRLPOOL LAW2400AAE Cc: debris coming from drainAdvised customer the debris if buildup of fabric softener and detergent over time. Advised customer she can try to run a cycle with some vinegar or bleach to help eliminate some of the build up. Op test ok

Near E 305th St, Willowick, OH 44095
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS00 Installed ice maker and fan. Ran ice maker and fan test. Op test ok

Near Willow Creek Pl, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Cc: not coolingFound temps at 68 degrees in both ff and freezer sections. Found compressor not running. Installed start device. Unit is cooling. Advised customer to allow up to 24 hrs for get back to temp. Op test ok ; used 1 8201786 (STARTER7155) from stock

Near Center St, Mentor, OH 44060
Arthur V.

Arthur V.

WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced console and unit fired up and started to heat. Op test good. Bottom oven lights not working. Needs lower oven appliance mngr bd Unit is useable for thanksgiving. Reschedule at customer request ; ordrng 1 W11261164 (cntrl-elec)

Near Maple St, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostic no error code,ran spin cycle 17 minutes with supervisor standing next to me also explain what are causes that could make a front load shake with is off balance as we were watching unit spinning it never shake the supervisor was very pls with my diagnose,opt test ok no issue found"

Near Oak Point Rd, Lorain, OH 44053
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that installers did not install vent properly, corrected vent for them , unit is operating as designed"

Near Menlo Rd, Shaker Heights, OH 44120
David R.

David R.

DRYER WHIRLPOOL MGD6630HC0 "Cc of noise. Found noise coming from loose nuts by blowing housing. Corrected, made sure everything was tightened. Tested, good. Op test ok"

Near S Churchill Way, Strongsville, OH 44149
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc towels weren’t drying. Arrived and customer had unit temp switched to air fluff. Switched to high, ran and checked airflow outside, good. Took off cover and checked voltages. Wires are hooked up correctly but not giving correct volts. Red to Black wire is suppose to be 240, is giving 120. White to Red wire is suppose to be 120, giving 240. Talk to Brian, receptacle wring or wiring at breaker wrong. Unit test good. Customer needs to call development and have them come check it out."

Near Greenlawn Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced the fill tube to ice maker. Cycled ice maker. Optest ok.

Near Hanover Rd, Gates Mills, OH 44040
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMHC319EBS3 "cust showed pop, sent pic. CC that the unit light is not working. Checked the lights bulbs, no resistance. Will need a new lights. Cust can install lightbulbs. ; ordrng 2 W10709921 (bulb-light)s"

Near Melrose Cir, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Customer complaint ice maker not working, confirmed, heating element on im failed, quoted to replace with ts, ok,replaced, op test good ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"

Near W 114th St, Cleveland, OH 44102
Jason N.

Jason N.

RANGE JENN-AIR D140 Cc unit downdraft motor doesn’t work Customer stated it only hums and smells like burning electrical. Confirmed downdraft motor seized. Motor (12001311 ) is nla for this unit.

Near Cross Creek Oval, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 I called Whirlpool Tech line regarding the warm temperatures. He proceeded to tell me there are two issues that could cause this one is if the drip pan in the evaporator is warped it could cause excessive freezing on the evaporator itself. As long as the evaporator or CFC system is intact. I checked the evaporator there is no excessive ice or freezing. So the only other option is the user interface which controls the climates of the unit. Unit needs a new user interface; ordrng 1 W11330971 (UI)

Near Waterfront Pl, Painesville, OH 44077
Corey L.

Corey L.

WASHER MAYTAG LAV3600AWW "Customer complaint washer keeps going out of balance and moving around floor, found tb TDL-0131-S to check spring eyebolt length under unit for this complaint, feet under unit were uneven making unit teeter, leveled feet, adjusted front eyebolt to tighten spring almost 1/4” to even out with other two eye bolts, ran high spin, customer did not have anything to wash with to test while tech was there, op test good"

Near Montrose Ave, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new harness, deli control, and led module, op test good"

Near Fulton Rd, Cleveland, OH 44113
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Customer complaint fridge gasket has gap, not sure exactly what customer is referring to, There are small gaps between gasket and door but is still foamed to the liner, did ring a gap on frz bottom frame, siliconed gap, see gap pics"

Near Northcliff Ave, Brooklyn, OH 44144
David R.

David R.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Cc of UI changing numbers by itself and noise. UI changing time ahead by itself, and also when the microwave is done heating up, the finish noise to let you know it’s done sounds low and gurgled. Ordering UI control.** customer had POP; ordrng 1 W11299279 (console)"

Near Capri Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed ff door, op test good"

Near Dearborn Ave, Cleveland, OH 44102
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Customer complaint that unit stops mid cycle and agitation is loud, ran diagnostics found f7e5(shifter failure) error code, found shifter worn out, installed new shifter, op test no good , unit needs new control also; ordrng 1 W11105155 (cntrl-elec), used 1 W10734521 (SHIFTER) from stock"

Near Chestnut Ln, Pepper Pike, OH 44124
Dan H.

Dan H.

DRYER MAYTAG MGDB850WQ0 "Customer complaint of loud squealing noise, confirmed, unit needs new pulley and rollers, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Logan Dr, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC415EW0 Found lots of oil underneath also transmission sound very loud ordering parts needed ; ordrng 1 W10006384 (belt) and 1 W10416664 (motor-drve) and 1 W10550173 (shield) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)

Near Oberlin Rd, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB835DW4 "Customer complaint that unit stops mid cycle and light flashes, also does not fill with water, ran diagnostics found f0e3(over loaded), f0e5(off balance), and f5e1(lid switch fault, lid was up) error codes, lid is not locking, installed new lid lock, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 W10810403 (LID LATCH) from stock"

Near Thraves Rd, Cleveland, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4855HW1 "Customer complaint washer is not filling up with water and pointed to level 3/4 up the basket for max on deep water, advised this is normal operation, average load size for this machine is 6-7 bath towels roughly halfway up the basket, and the unit will sense how much water to add per cycle, ran diagnostics no errors, drain hose is installed properly, calibrated, unit is operating as designed"

Near Pelham Dr, Parma, OH 44129
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HS1 Found 240 on terminal when preheating to 350 but is not turning on the bake element check voltage to element 000 control not send voltage to bake element check voltage to control 122 also when on preheat relay on control makes a clicking sound will need control ordering ; ordrng 1 W11314391 (cntrl-elec)

Near Urban Cir N, Lorain, OH 44053
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5840BW0

Near Lake Vue Dr, Roaming Shores, OH 44085
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint of a small dent above control, confirmed and first part sent was also damaged, took pic of damage on second part, replaced part, once protective plastic cover was removed a very faint ding could still be noticed on top right of control window, customer wants to see if wife thinks ding is too noticeable and will call us back to reorder if she does, unable to capture a good pic as ding is barely visible in some lighting"

Near State Rd, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR KENMORE 253.4472311 "CC that the unit is not cooling. Ff 68*. Found the thermostat is staying off. Tapped the thermostat and unit turned on. Will need a thermostat. Cust is going to install part; ordrng 1 216715500 (temperature control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forest Ln, Willoughby Hills, OH 44094
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer going off balance on every cycle except rapid wash when washing bedding, advised customer queen and king sized comforters are too big for this unit, average load size is 6-7 towels, ran diagnostics found locked rotor error and off balance, cleared, rotor is free but found a towel under unit, the towel could have been sucked up to rotor during spin and bound rotor, removed towel, ran calibration, op test good"

Near Grantwood Dr, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR MAYTAG MBF2258XEW6 "Installed evap fan, op test good, advised customer to allow 24-48 hrs for temps to settle"

Near Maplewood Rd, Parma Heights, OH 44130
David R.

David R.

WASHER MAYTAG MVWC465HW "Cc noise, banging noise. Found coins under agitator. Went through test mode, over load error. Tested components and everything sounds normal, in spin/agitate, no noise. Tested in manual on spin/ agitate, good. Suspension checks good. Ran rinse and spin with clothes in, showed customer on spin, good. Leveled unit out as best as possible. Advised customer of clothes getting tangled in wash or overloading causing basket to go out of balance. Unit test good. Op test ok."

Near Arbor Ct, Parma, OH 44134
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit making humming noiseConfirmed noise coming from freezer. Found fan grille vibrating against bad panel. Removed and added small piece of foam insulation to isolate fan vibration. Vibration removed.

Near Deer Meadow Blvd, Streetsboro, OH 44241
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint of gas smell and burner takes an hour to light, started bake for 350 degrees, found igniter weak, installed new igniter, burner lit, no gas smell noticed, unit is operating as designed ; used 1 12400035 (IGNITER) from stock"

Near Fairfax Ave, Cleveland, OH 44128
Jason N.

Jason N.

WASHER MAYTAG MVWB865GW0 "Cc unit codes f6e3 errorRan diagnostics, found code f6e2 for UI acu communication fault. Replaced console and control board using customer supplied pre Id parts. Ran auto test and calibration, op test good."

Near Hewins Rd, Garrettsville, OH 44231
Jason N.

Jason N.

RANGE WHIRLPOOL WFE505W0JS0 "Cc burners on cooktop are flakingFound what looks to be metal scorch flakes from bottom on pots or pans stuck onto glass. Advised customer that depending on what type of cookware she’s cooking with, this may return on the new cooktop. Installed new glass cooktop. Op test good. Advices customer she can use baking soda vinegar mix or glass top cleaner to help remove substances that deposit onto the cooktop."

Near Carriage Hill Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new thermistor, op test good"

Near Richmond Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that freezer section is not cooling, unit is in a garage, explained to customer that freezer section will not work in garage during winter months, This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F to a maximum of 110°F per owners manual, unit is operating as designed"

Near Orangewood Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

RANGE KITCHENAID KODE500ESS02 "Replace broil element,all racks and gasket then preheat the broiler to 450 also for got to mention when taking upper broiler element notice wire connector was snapped I had to take wall oven from the wall to work on the back use some wire from truck stock that I had,opt test ok"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc: drawer stuckFound drawer not installed correctly. Re installed drawer. Op test ok

Near Elizabeth Dr, Perry, OH 44081
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Replace door,opt test ok"

Near Amberwood Dr, Avon, OH 44011
Corina B.

Corina B.

DRYER WHIRLPOOL WED95HEDC0 "CC that the unit is not getting hot. Checked the terminal block l1 to n 0 volts, l2 to n 120 volts l1- to l2 0 volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. optest ok"

Near Lakeland Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER KENMORE 110.694228 "CC that the unit is not heating. Checked the terminal block, correct power. Checked the fuses, good. Checked the contacts at the timer. Will need a timer."

Near Lauderdale Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS30IVBL0 "Found a purse underneath dishwasher having contact with hinge making clacking sound,correct issue,opt test ok"

Near Hidden Valley Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cust showed pop, sent pic. CC that the unit is freezer food. Checked the return clear. Advised the customer the shelves need to be in line with each other to have proper airflow. Optest ok"

Near Electric Dr, Bay Village, OH 44140
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Replaced dispenser module. Op test good

Near Brakeman Rd, Painesville, OH 44077
David R.

David R.

DRYER WHIRLPOOL WED85HEFC2 "Replaced parts, tested. Op test ok."

Near Chestnut Dr, Berea, OH 44017
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced parts, tested, good. Op test ok."

Near E Linden Ln, Parma, OH 44130
Corey L.

Corey L.

SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint fridge is on coldest setting and only got a little colder than before, confirmed temps were 65 in frz and 68 ff, found refrigerant low, no leaks detected, low side in 23” vac and high side 100psi, added 2 more oz of r134a, waited 10 minutes for pressures to stabilize, low side now at 0 and high is at 150, waited for frost pattern to develop on full evap, op test good, temp in frz at when tech left, advised customer to allow 24 hrs for temps to settle"

Near Park Cliff Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good

Near Pine Valley Dr, Willoughby Hills, OH 44094
Jason N.

Jason N.

FREEZER UPRIGHT FRIGIDAIRE FFFH17F2QWD Cc unit temps not holdingFound ice jammed in evap fan shroud. Removed ice buildup from fan and drain. Cleared drain and ensured good flow through. Removed ice from freezer floor. Evap fan test good. Reshaped lower right corner door gasket. Advised customer to allow 24 hrs for unit to fully return to desired temps.

Near Farley Rd, Middlefield, OH 44062
David R.

David R.

WASHER WHIRLPOOL WFW92HEFW0 "Cc of no sound on display and fabric signal says hold 3 seconds for sounds, held and sounds came back on. No error codes, ran test cycle and on C3 water filled into fabric softener position. Unit is good. Op test ok"

Near Capri Ln, North Ridgeville, OH 44039
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found freezer door switch faulty and water filter housing needs replaced. ; ordrng 1 W10884390 (icemaker) and 1 W11396033 (SWITCH ) and 1 WP12568001 (cover- fil) and 1 WP67001668 (plate- fil)

Near OH-45, Rock Creek, OH 44084
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 CC that the unit is not cooling and the gasket is torn. Unit was off when arriving. Ran diag checked the compressor 11.5 amps. Compressor has a locked rotor. Found the ff gasket torn. Will need a compressor and gasket. ; ordrng 1 W10507884 (compressor) and 1 W10830274 (gasket-fip) and 1 WPW10143759 (dryer)

Near E 148th St, Cleveland, OH 44110

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