We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, OH 44134
Gabriel P
Job Details: 04/28/2022
Replace damper opt test ok
We serviced a
KITCHENAID RANGE
Model KDRS505XSS03
Near Parma, OH 44134
Gabriel P
Job Details: 04/28/2022
Ordering latch is broken ; ordrng 1 WPW10471348 (Latch)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details: 04/28/2022
"Cc that the microwave stopped working and then the oven. Unit was showing an error code. Tested oven, tried testing microwave right away error code come up F6E8 Lost communications with Microwave Oven Appliance Manager. Follow steps with BJ on tech sheet. Rebooted unit.Op test no good. U it will need microwave control board. That the manufacturer date. Part is covered ; ordrng 1 W10915648 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Dan H
Job Details: 04/28/2022
"Installed new bellow, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elyria, OH 44035
Marie V
Job Details: 04/28/2022
Cc that the unit goes from sensing to done. Ran diag found error code f7e1 tachometer signal missing. And latch. Replaced latch and verify UF on capacitor. Has 23. Unit will need new capacitor. ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Highland Heights, OH 44143
Jason N
Job Details: 04/28/2022
"Cc unit not draining Found bottom of unit fill of water. Ran cancel/drain. Drain pump is working but not pushing water through drain line. Checked drain hose at sink connection. No restriction. Pulled drain hose off unit, found drain hose clogged with food debris. Flushed drain hose and reinstalled. Ran unit drain. Unit drained out properly. Op test good. Advised customer limit the amount of food debris being put into unit to avoid future drain issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/28/2022
"Cc unit not cooling in freezer section Customer stated items in freezer are not freezing solid anymore and ice maker stopped dumping ice. Found temps in freezer section reading 11 degrees at back wall, good frost pattern on evaporator. Found product placed up against air vent in back of freezer section, blocking airflow. Advised product placement change to allow for proper airflow. Cycled ice maker manually, ice maker harvested ice and filled with water. Ice maker checked good. Advised customer to allow 24 hours for changes to take effect and monitor product and ice production over the next several days."
We serviced a
KITCHENAID WALL OVEN
Model KEBI271BWH3
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/28/2022
Cc unit not turning on after self clean cycleChecked power into control board. Good power in at 122v at p3 connector. Unit will need microcomputer board. Part (3181705) is discontinued. Unable to repair.
We serviced a
ADMIRAL DRYER
Model AED4475TQ1
Near Cleveland, OH 44120
Jason N
Job Details: 04/28/2022
"Cc unit not startingConfirmed unit will not start cycle. Found door switch broken, will need replaced. Customer declined repair. Estimate only, collected service call. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2131QE3
Near Cleveland, OH 44120
Jason N
Job Details: 04/28/2022
"Cc unit not cooling In ff sectionCustomer stated the ff section started to get warmer, freezer seems fine. Found evaporator starting to ice over, restricted airflow to ff section. Checked defrost circuit connections. All checked good. Unit needs defrost thermistor/bimetal harness. ; ordrng 1 5304521789 (Defrost harness)"
We serviced a
ESTATE DISHWASHER
Model TUD6700KB0
Near Cleveland, OH 44120
Jason N
Job Details: 04/28/2022
"Cc unit did not drain Turned timer to drain unit, unit is draining slowly. Pulled drain hose from sink connections found buildup in plumbing nipple. Cleared out buildup. Inspected drain check valve. Cleaned out. Ran wash/fill test then turned timer to drain out. Unit drained out properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/28/2022
"Cc unit not cooling Found both unit sections at room temperature. No frost pattern on evaporator. Compressor is running, amp draw on compressor is at .4A. Unit has refrigerant leak, will need sealed system repair. Parts and labor are both covered under KA sealed system warranty. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WPW10507886 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/28/2022
"Found seal on fitting crush preventing water from going threw,correct issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near LaGrange, OH 44050
Gabriel P
Job Details: 04/28/2022
Found yoke strip on motor ice shaft ordering but found motor out stock office call customer for scheduling after part is found ; ordrng 1 WP63052 (Yoke) and 1 W11310391 (Motor ice)
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES
Near Olmsted Falls, OH 44138
Angel
Job Details: 04/27/2022
"Cc that unit is not cooling. Took temps and both sections were at 75* put amp reader and compressor was pulling 68amps unit leaking freon also saw that the line from the condenser that passes through the drip pan on the back of unit is corroded called BJ to explain and said that most likely the unit sucked in water and will need compressor, evaporator, filter drier and most likely the corroded line has to be replaced gave customer estimate and customer stated they were not going to fix. Charged service call. ; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Roaming Shores, OH 44084
Brian M
Job Details: 04/27/2022
Cc light switch broken in ff section and sometimes ice comes out crushed Advised on mechanicals of it but it may be something with bin Recommend replacing bin Customer to install No need for return visit ; ordrng 1 W11185686 (ice-contnr)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Newbury Township, OH 44065
Brian M
Job Details: 04/27/2022
Cc no cool Found compressor not plugged in Plugged compressor in OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Garrettsville, OH 44231
Brian M
Job Details: 04/27/2022
Installed timerOP Test Ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB12B
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/27/2022
"Cc that they use the unit twice and it did not drained the water out. When arrived started a load tested unit multiple times and it worked. Called BJ , unit is working properly. Advice cust to run unit. If something was caught at the pump it made is way out. If unit fails again most likely will need drain pump. ; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model DRSR483GG7WW
Near Madison, OH 44057
Dan H
Job Details: 04/27/2022
"Installed new idler pulley, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ3
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2022
"Customer complaint that light will not shut off, confirmed, found control sending a constant 120vac, unit needs new control, called whirlpool techline spoke to Rory , documented findings, customer does not want repair; ordrng 1 W11552018 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Berea, OH 44017
Angel
Job Details: 04/27/2022
Cc that icemaker stopped working. Confirmed icemaker stayed at the twist stage and never went to home position tried resetting it but nothing will need icemaker replaced. Had ice maker from surplus replaced it tested it and made sure it cycled and filled. Opt test ok.; ordrng 1 W11284458 (Icemaker)
We serviced a
MAYTAG WASHER
Model A612
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/27/2022
"CC that the unit is leaking. Confirmed. The screw to the cabinet is seized. Looks like the drain pump is leaking. Will need a new drain pump and belts. ; ordrng 1 WP6-2022030 (Drain pump) and 1 12112425 (Belts), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG2022MW3
Near Cleveland, OH 44113
Corina B
Job Details: 04/27/2022
CC that the dryer is not tumbling. Confirmed. Found the belt jumped off the pulley and motor. Motor and pulley are good. Reattached the belt. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near South Euclid, OH 44121
Jason N
Job Details: 04/27/2022
"Installed flue and ensured alignment is level and even. Could not install panel, was wrong part ordered. Found correct part on parts lookup. Ordering correct panel. Not showing in stock at Marcone, office to schedule next service date.; ordrng 1 W11531750 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: error code, not runningFound error code f3e1(pressure system fault). No kinks or tears in pressure hose. Pressure hose is clear. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHITE-WSTINGHSE STACK W/D
Model WTF330HS1
Near Cleveland, OH 44113
Corina B
Job Details: 04/27/2022
Replaced the drain pump. Started a cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MAH3000AWW
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/27/2022
"Cc unit making noise during spinCustomer stated unit will occasionally make a noise during spin cycle with large or small loads. Pulled front panel and ran several test cycles, from fill/ wash, agitation and spin cycle. Observed unit. All functions look good, no abnormal functionality or noise present at this time. All working components are in good shape. Tub bearings checked good, no excessive movement or noise. Unit is working as designed."
We serviced a
JENN-AIR WALL OVEN
Model WW30430B
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 04/27/2022
"Installed new display board, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2022
"Installed new drain hose, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Thompson, OH 44086
Dan H
Job Details: 04/27/2022
"Installed new hub, op test good"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details: 04/27/2022
Put it into vacuum-then waited 8 minute and stay at 30 psi then charge it with r 600 check evaporator for frost pattern and is good opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Euclid, OH 44117
Jason N
Job Details: 04/27/2022
"Cc unit not drainingFound unit bottom full of water. Hit cancel/drain. Drain pump lightly humming. Cleared water and pulled drain pump, found impeller broken and jammed with glass. Drain pump needs replaced. Replaced using truck stock part. Ran wash test then cancel/drain. Unit drained out properly. Op test good. ; used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2022
"Cc: whirling noise at start upCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found blower wheel stripped on shaft. Potential damage to motor shaft cutting off blower wheel. Needs blower wheel and motorBlower wheel will need cut offMotor shows under 10 year part warranty; ordrng 1 WPW10508324 (motor-drve) and 1 WPW10349492 (wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
Manny
Job Details: 04/27/2022
"Cc unit no making ice, stated that the unit made ice but she dumped it. Ran harvest test and ice maker dropped ice in bin, ran fill test ice maker fills properly, unit is working as designed advise customer to allow 24 to 48 hours for ice maker to produce enough ice. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2022
Installed ice maker. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB6
Near Brook Park, OH 44142
Angel
Job Details: 04/27/2022
Cc that unit is leaking from underneath. Ran unit and it started leaking through the diverter unit will need the wash pump replaced. ; ordrng 1 WPW10482482 (Wash pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Mogadore, OH 44260
Brian M
Job Details: 04/27/2022
Installed manifold OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: unit shut down, not cooling, interior lights shut offCustomer stated unit stopped cooling temps went up to 70degrees, all ice melted, and 24 hours later the temps came back down, all the lights came back on but ff lights dim. Found temps in ff section at 39 degrees, freezer at -2 degrees. Found freezer led failed. Found unit receiving proper power. Needs control, power supply board and led moduleControl out of stock. Office to reschedule ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 W10695459 (module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Brecksville, OH 44141
Manny
Job Details: 04/27/2022
"Cc freezer light is out, fridge lights are flickering and ice maker not making ice, verify and freezer led is out, replaced module and all lights are back on, found ice maker in the off position, customer wanted me to run test to verify its working, ran harvest test from T to H unit completed harvest and fills. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Avon, OH 44011
Marie V
Job Details: 04/27/2022
Replaced control board and UI. Ran auto test and started a cycle. Op test okNo cores for return
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Avon Lake, OH 44012
Marie V
Job Details: 04/27/2022
Replaced control board. Op test ok. Set temps to recommended and set measure fill for cust. Brought core for return
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Independence, OH 44131
Manny
Job Details: 04/27/2022
"Cc that display is not visual at all time and sometimes just partial display. Ran diagnostics not code but noticed first digit flickering, replaced console op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Cleveland, OH 44134
Angel
Job Details: 04/27/2022
Cc that doors on unit were not aligned. Confirmed doors were not aligned aligned for customer with the legs because this unit does not have the hex screw to lift and lower the unit made sure customer was satisfied with alignment as he was. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Kent, OH 44240
Brian M
Job Details: 04/27/2022
Cc unit not cooling properlyFound defrost issue Ran forced defrost unit defrostedReplaced jazz board back stock OP Test Ok ; used 1 W11524469 (Board) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Thompson, OH 44086
Dan H
Job Details: 04/27/2022
"Customer complaint that unit is not draining, ran diagnostics found f5e1(door switch error ), f5e2(door lock error), f8e3(overflow condition), and f9e1(long drain) error codes door locks and unlocks, drain pump is working, drain is slow, filer basket is likely clogged, customer wants to check filter basket himself, if filter basket is clear unit will need a control"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Independence, OH 44131
Angel
Job Details: 04/27/2022
Cc was stating that there was nothing wrong with the unit it was just leaking in the beginning when it was installed and the water supply line was the problem when BJs installers came to install they installed a rubber supply line and was leaking through the fitting customer had a plumber come out and the plumber installed a new braided stainless steel supply line and hasnt had a issue since. Ran unit to make sure it was good and could not detect any leaks. Opt test ok.
We serviced a
KENMORE RANGE
Model 790.75993101
Near Cleveland, OH 44119
Jason N
Job Details: 04/27/2022
Installed bake ignitor. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Garfield Heights, OH 44125
Manny
Job Details: 04/27/2022
"Cc unit not heating properly and smell of gas, found igniter burned out. Replaced igniter with TS#12400035, ran bake to 350. Opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Grafton, OH 44044
Gabriel P
Job Details: 04/27/2022
Found compressor overheating and with loud and also too high on amps ordering requesting 3 job count ; ordrng 1 W11370574 (Compressor) and 1 W11490399 (Non filter dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Marie V
Job Details: 04/27/2022
Cc that the unit fills up and drain and then fills up again but does not continue to wash. Ran diag found error code F8E1 no fill long fill. Found drain hose on the floor. Corrected issue. Ran auto test and started a normal cycle. Op test ok.
We serviced a
KENMORE WASHER
Model 41748102701
Near Wickliffe, OH 44092
Jason N
Job Details: 04/27/2022
"Cc unit leaking Ran quick wash cycle, observed unit. Found small leak from back right side of unit. Pulled rear service cover, found small pinhole on inner portion of drain hose. Unit will need drain hose replaced. ; ordrng 1 134889600 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, OH 44094
Joe O
Job Details: 04/27/2022
"Installed gear case, belt, and cam. Ran auto test and calibration. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRW01
Near North Olmsted, OH 44070
Angel
Job Details: 04/27/2022
Cc that unit is leaking and forming ice on bottom of freezer. Verified and drain tube is clogged up causing it to not drain the water and coming forward. Removed drain tube and cleaned out steamed out all ice. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX700XW2
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2022
"Cc unit has water left over Found unit not able to drain drain pump just humming Needs drain pump ; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Maple Heights, OH 44137
Corina B
Job Details: 04/27/2022
"Cust showed pop, sent pic and sent email. CC that there was a gas leak. Confirmed. Found the leak at the regulator with the line coming into the unit. There was no pipe dope on the fitting. Used pipe dope around the fitting. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/27/2022
CC that the upper rack is not coming out. Confirmed. Found the wheel is broken. Service pointer replace the heater. Will need a heater and wheel. ; ordrng 2 W11561080 (Wheel tub)s and 1 W11537778 (Heater)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2735NE0
Near Willoughby, OH 44094
Jason N
Job Details: 04/27/2022
"Cc unit stopped making ice but before that, unit was not dispensing cubed iceRan ice maker diagnostics tests, found crushed/cubed solenoid is not working. Unit will need solenoid replaced. Ran ice maker harvest and then fill test. Ice maker harvest test good, but no water is coming into tray. Checked water source into ice maker and manually activated, no water. Found no water dispensing at door dispense either. Checked water into unit, good psi from sink source. Unit needs inlet valve, isolation valve portion failed. ; ordrng 1 242253002 (Inlet valve) and 1 241675704 (Solenoid)"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2022
Cc: screeching noise during fillFound squealing noise from valve when filling. No abnormal noise while tumbling. Needs water valve; ordrng 1 WH23X29538 (Water valve)
We serviced a
KENMORE REFRIGERATOR
Model 10651783410
Near Shaker Heights, OH 44122
Manny
Job Details: 04/27/2022
"Replaced inlet valve, ran harvest test on ice maker and it fills, checked water dispenser, and good dispense. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw1
Near Westlake, OH 44145
Angel
Job Details: 04/27/2022
"Cc that unit is not spinning. Ran diagnostics and ran spin and unit is not spinning hub is stripped also looked underneath to make sure everything was good and found gearcase leaking as well. Unit will need gearcase, hub, and cam. Gave estimate to customer and stated they rather spend the money on a new washer. Charged service call. ; ordrng 1 W11454734 (Gesrcase) and 1 W10721967 (Cam), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2022
"Customer complaint frost build up in ff section Found service bulletin W11092686Needs drip pan ordered before procedureS code. S16360 covers labor only ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2022
"Customer complaint that unit is not starting, confirmed, found unit missing a leg of power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 04/27/2022
Found cabinet damage took pictures also notice more body parts was burning by fire making it stink ordering ; ordrng 1 W10223154 (Cabinet) and 1 8544730 (Duck vent) and 1 W10139797 (Bulkhead)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near North Ridgeville, OH 44039
Angel
Job Details: 04/27/2022
Cc that the ice maker makes ice but wont cycle would have to reset it for it to cycle. Verified temps and freezer was at 8* and ff section 39* checked harness on bottom of door but was good replaced ice maker made it cycle and fill. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Berea, OH 44017
Gabriel P
Job Details: 04/27/2022
"Found unit working in normal operation,no issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ01
Near Beachwood, OH 44122
Corina B
Job Details: 04/27/2022
CC that the unit is not making ice or dispensing water. Confirmed. Found the reservoir frozen. Steamed the reservoir out and raised the ff temp 1 degree. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, OH 44094
Jason N
Job Details: 04/27/2022
Cc unit is noisy when runningFound noise in question is originating from evaporator fan. Compressor noise level is normal. Advised customer can try replacing fan motor and blade to see if it reduces noise level. ; ordrng 1 WP2169142 (Fan blade) and 1 WP2315549 (Evap motor) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2022
"Installed control, belt and actuator. Ran auto test. Ran drain and spin. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, OH 44139
Brian M
Job Details: 04/27/2022
Cc of leak Found water line to icemaker had popped off Put back into place OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ
Near Cleveland, OH 44124
Brian M
Job Details: 04/27/2022
Cc of noise Found unit to be operating properly with no abnormal noise Advised to watch and record if returns
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Beachwood, OH 44122
Corina B
Job Details: 04/27/2022
"CC that there is water leaking from the washer. Started a clean cycle.found the fabric softener dispenser is leaking. Cleaned out the cup, still leaking. Will need a dispenser. ; ordrng 1 WPW10172146 (Fabric softener)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: not cooling properlyCustomers serial number does not match the job. Advised customer to contact extended warranty company. Spoke with BJ, he stated to diagnose. Found temps in ff section at 54 degrees, freezer at -5 degrees. Found evap completely frosted over. Entered manual defrost. Found unit is defrosting. Needs controlDid not repair due to needing dispatch from warranty company. Office to reschedule; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44120
Manny
Job Details: 04/27/2022
"Replaced pump motor assembly, opt test ok"
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2022
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 04/27/2022
"Found agitator strip and a f6e2 error lost communication customer only wanted estimate on agitator but she will not fix ; ordrng 1 W10752283 (Wash plte), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: not coolingFound no frost pattern. Compressor running extremely hot, tripping overload. Needs compressor, evaporator, and drierEntitlement shows under 1 year.Parts show out of stock. Office to reschedule; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 2 W10843121 (filter dryer)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Chesterland, OH 44026
Brian M
Job Details: 04/27/2022
Cc. Unit leaking Found drain tube clogged Cleared drain tube OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Angel
Job Details: 04/27/2022
"Cc that unit is grinding when its agitating. Ran diagnostics to check for error codes no error codes ran a agitation and worked as should also did a manual spin in diagnostics and sounded perfect. Looked underneath and components looked good so i took off the cam to inspect and seemed like it was rubbing a little so i replaced it and also checked the dogs on the agitator and did not seem stripped i took them out to inspect and cleaned them off because they had powdered detergent on them reinstalled. Tested unit again and started making the grinding sound found that the hub was stripped replaced hub as well tested unit. Opt test ok.; used 1 W10721967 (PULLEY), and 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MAV6451AWW
Near University Heights, OH 44118
Corina B
Job Details: 04/27/2022
Replaced the timer. Started a cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13102K900
Near Cleveland, OH 44105
Manny
Job Details: 04/27/2022
"Cc unit not working, found unit with multiple flashing lights, unplugged unit and waited for 1 min and plugged in again lights cleared and set unit to wash and lights started flashing again. Console wont accept any inputs. Took door panel off and test voltage to UI voltage fluctuate between 2 to 7VDC, unit will need main control and panel. Control is out of stock, office to contact customer for next service appointment.; ordrng 1 WPW10253580 (panel-cntl) and 1 WPW10285179 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS4
Near Strongsville, OH 44136
Marie V
Job Details: 04/27/2022
"Replaced side panels and cooling fan. Put back together and preheated unit to 350*, husband was home to verify is working good , no vibration or noises. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
Marie V
Job Details: 04/27/2022
Replaced freezer door. And leveled unit. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Madison, OH 44057
Jason N
Job Details: 04/27/2022
"Cc unit not cooling in the ff sectionCustomer stated freezer seems to be working fine but ff section is not as cold as it should be. Found not airflow to ff section. Evaporator fan not running. Checked power in to fan motor, good at 123v. Unit needs evaporator fan motor. ; ordrng 1 242077705 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Marie V
Job Details: 04/26/2022
"Cc that the unit was making a weird noise and not cooling. Unit had cooling shut off . Tuned back on. Compressor did not started. Ran diag and put step 4 compressor does not sounds normal. Put kill a watt meter in. Drawing 9.78amps, unit will need new compressor. Office will contact once they have eta on the part; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier no dye)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, OH 44024
Brian M
Job Details: 04/26/2022
"Cc unit not functioning Found f51 and f41 rps sensor failure Needs rps sensor ; ordrng 1 WPW10178988 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/26/2022
"Replaced the control and harness. Brought core back for return. Steamed out the evap. Opt test ok ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 04/26/2022
"Cc unit not agitatingRan diagnostics, no codes stored. Ran auto test, found washplate is not moving during agitation, splines are stripped, plate is free spinning. Unit needs washplate. ; ordrng 1 W10902814 (Impeller plate)"
We serviced a
KENMORE OTR MICROWAVE
Model 790.8037331
Near Geneva, OH 44041
Dan H
Job Details: 04/26/2022
"Customer complaint that buttons are pushed in again, confirmed found plastic mounts broken, unit needs new keypad frame, part is out of stock so not scheduling return appointment ; ordrng 1 5304491496 (Keypad)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2022
"Start switch not working properly and latch not sometimes work and sometimes dont,ordering ; ordrng 1 WPW10420741 (Switch latch) and 1 WPW10237959 (Latch)"
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details: 04/26/2022
"Replace console,opt test test ok"
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/26/2022
"Cc unit not cooling found fan trying to start but wont move Advised on fan replacement and 2nd update ; ordrng 1 WR98R4546322 (REFER SUM VERSION 45463.22) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brook Park, OH 44142
Manny
Job Details: 04/26/2022
"Cc that noise still there after I left, cant determine the source of the noise since I cant hear the noise. Removed cam and pulley, noticed a little bit of oil on gearcase shaft but gearcase doesnt seem to be leaking, set unit to manual spin when unit reaches high RPM i can hear a buzzing noise that so like bearings might be going bad. Ran full spin cycle with basket full of clothes to get them soak, switch to drain and spin, no noise at low RPM. Waited for unit to reach high RPM on drain and spin, no noise, informed customer that I cant hear the noise, he said hell keep an eye on it and if he hears it hell record it so we can hear it.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Amherst, OH 44001
Angel
Job Details: 04/26/2022
"Cc that unit is not cooling. Verified temps and were at 70* in both sections. Went to back of unit and compressor was running but slow compressor was pulling 48amps only unit has a leak in the system will need compressor, evaporator and filter drier replaced. Gave customer estimate and we had to call the RV insurance company and they said they will not fix just get a new unit for customer. Charged service call.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOTPOINT RANGE
Model 107RC439F
Near Westlake, OH 44145
Gabriel P
Job Details: 04/26/2022
"Model number we found has no parts available cannot be found anywhere try searching for different model or number but did not find it cannot be fix but they need the heater element on the big oven bake,but cannot be fix at the moment"
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Montville, OH 44064
Joe O
Job Details: 04/26/2022
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chardon, OH 44024
Joe O
Job Details: 04/26/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44124
Jason N
Job Details: 04/26/2022
"Cc unit not heating properly. Customer stated unit not reaching temperature according to her oven thermometer. Ran bake test to 400 degrees, let preheat and cycle. Unit reached 400 degrees, based on thermometer and IR temperature gun. Let unit recycle several times, good ignition and flame each time. Unit maintaining 400-420 degrees. Could not find an issue with operation at this time. Unit is working as designed."
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2022
Cc u it wont auto startFound off switch to be miss wired Swapped wiring OP Test Ok