Service History 1132 - Fred's Appliance

We serviced a

KENMORE WASHER

Model 110.24832200

Near Solon, OH 44139

Robert A.

Job Details: 09/07/2017

Ran unit, found drive block and basket drive damaged, not locking in place, oil leaking from gearcase, cust to let us know; ordrng 1 3360629 (GEARCASE201.62) and 1 W10820043 (BASKET DRIVE142.19) and 1 WP389140 (DRIVE BLOCK16.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compl

Near Willoughby, OH 44094

Benjamin B.

Job Details: 09/07/2017

Whirlpool range won't boil water G9CE3065XB00

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW00

Near Munson Township, OH 44024

Robert A.

Job Details: 09/07/2017

Found evap not defrosting correctly, checked thermistor, out of range, replaced, cleared evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Burton, OH 44021

Robert A.

Job Details: 09/07/2017

Found mullion not closing correctly, leveled unit, op test ok; Job Cmpltd,

Near MENTOR ON THE, OH 44060

Benjamin B.

Job Details: 09/07/2017

Near MENTOR ON THE, OH 44060

Benjamin B.

Job Details: 09/07/2017

MDB7600AWW maytag dishwasher does nothing

We serviced a

GHW9150PW0 WHIRLPOOL

Model WASHER

Near Willoughby, OH 44095

Corina B

Job Details: 09/07/2017

CC that it will not finish a cycle. Ran a drain/spin, first time drain pump just hummed and nothing. The screw on the front panel are rusted out and will not break free, to check the drain pump. Second time it drained. There is something in between the tub and basket. Will need a new tube and basket and drain pump. Called GS to order parts. ; ordrng 1 280187 (pump-water) and 1 W10772612 (tub-outer) and 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer), schdld next appmnt for 9/15 FRI

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Warrensville Heights, OH 44128

Dan H

Job Details: 09/07/2017

Installed new control, op test good ; Job Cmpltd

We serviced a

MAYTAG DRYER

Model MDE3000AYW

Near Westlake, OH 44145

Brian B

Job Details: 09/07/2017

Removed drum. Replaced idler, drum rollers, and belt. Cleaned out blower housing. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFT2778EEZ00

Near Westlake, OH 44145

Gail V.

Job Details: 09/07/2017

Checked temps. 1 deg freezer, 54 ff... found ff evap not defrosting. Used steamer to clear large ice buildup. Called whirl TL, Dave, 779997531.. he said to make sure door gaskets are sealing tight, and liner is tight. Both are good. He said to run step 4 in diag and make sure 3 way valve is not leaking freon into ff evap when working on freezer. Checked valve, working properly.. checked ff fan. Running good. Dave said if those things check good, replace thermister harness again. Office to order part.; ordrng 1 WPW10277799 (THERMISTER HARNESS), schdld next appmnt for 9/14 THU !,

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Lyndhurst, OH 44124

Corina B

Job Details: 09/07/2017

CC that it will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Found the drain hose laying in the floor. Advised cust to secure the drain hose to the sink. Advised cust to replace the GFI outlet. Optest ok.; Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE

Model FFEF3015LWC

Near Lakewood, OH 44107

Brian B

Job Details: 09/07/2017

Found threads in handle striped. Will need new handle. Office to order part. Office has cc info..; ordrng 1 316545301 (handle,drawer (wht) 5357), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/14 THU !,

We serviced a

WRS322FDAW04 WHIRLPOOL

Model REFRIGERATOR

Near WILOUGHBY HLS, OH 44094

Corina B

Job Details: 09/07/2017

CC that the ff is not cooling. Ff 39 fz -3. Checked door seal, good. Removed evap cover good frost pattern. Used steamer to check the return for the ff, good. Will need a thermostat. Called GS to order part. ; ordrng 1 WPW10583801 (thermostat), schdld next appmnt for 9/15 FR

We serviced a

KUIC18NNXS2 WHIRLPOOL

Model ICE MAKER

Near Lyndhurst, OH 44124

Corina B

Job Details: 09/07/2017

Replaced the wiring harness. No good. Checked the wire connection. Will need a main control. called GS to order part. Cust wants to talk to spouse before going any father.

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Dan H

Job Details: 09/07/2017

Installed new door gasket, op test good. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Garrettsville, OH 44231

Robert A.

Job Details: 09/07/2017

Found unit not draining, pump making noise, wrong drain hose on unit, dishwasher hose, not big enough, needs pump and drain hose; ordrng 1 W10826733 (DRAIN HOSE) and 1 W10876600 (PUMP), schdld next appmnt for 9/14 THU ! [**],

We serviced a

AFI2539ERM00 AMANA

Model REFRIGERATOR

Near Euclid, OH 44123

Dan H

Job Details: 09/07/2017

Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, ice maker did not fill, ice maker is not sending power to valve, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEW00

Near Brimfield, OH 44240

Robert A.

Job Details: 09/07/2017

Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,

We serviced a

GSW9800PW2 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 09/07/2017

Customer complaint that unit is not spinning water out of clothes, ran drain and spin with wet load, unit finished, clothes barely damp at the end of cycle, found agitator dogs worn out, unable to remove dog housing, unit needs new agitator; ordrng 1 WP3951744 (AGITATOR), schdld next appmnt for 9/15 FR

We serviced a

PTB1953GRW MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44104

Dan H

Job Details: 09/07/2017

Installed new thermostat, op test good ; Job Cmpltd

Near Ashtabula Township, OH 44004

Benjamin B.

Job Details: 09/07/2017

AFI2539ERM02 whirlpool refrigerator not dispenser ice or water

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Streetsboro, OH 44241

Robert A.

Job Details: 09/06/2017

Temps correct frz and ff, no odd noises heard, op test okOfr1606002310; Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KHMS2056SSS4

Near Aurora, OH 44202

Robert A.

Job Details: 09/06/2017

Installed button, op test ok; Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KHMS2056SSS4

Near Aurora, OH 44202

Robert A.

Job Details: 09/06/2017

Installed button, op test ok; Job Cmpltd,

We serviced a

KFIS27CXMS5 KITCHENAID

Model REFRIGERATOR

Near Columbia Township, OH 44028

Chad P.

Job Details: 09/06/2017

Istalled cycled and called for water. Advised cust to please allow 24 hrs for unit to make ice. Tech does not think valve is needed but left it at home just incase.

We serviced a

KITCHENAID COOKTOP ELE

Model KICU569XBL00

Near Aurora, OH 44202

Robert A.

Job Details: 09/06/2017

Installed cooktop, op test ok; Job Cmpltd,

We serviced a

RED4516FW0 roper

Model dryer

Near Elyria, OH 44035

Paul H.

Job Details: 09/06/2017

Replaced bulkhead, heat box, and clip, started a load of towels, nice and quiet. Op test ok.; Job Cmpltd,

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Novelty, OH 44072

Robert A.

Job Details: 09/06/2017

Installed t fuse and screws, found t stat is not correct, correct part #, wrong part, need to reorder; ordrng 1 W11165152 (T STAT), schdld next appmnt for 9/13 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Garrettsville, OH 44231

Robert A.

Job Details: 09/06/2017

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Avon Lake, OH 44012

Robert A.

Job Details: 09/06/2017

Ran dryer. Heat and airflow good. Optest ok. No charge .; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WET3300SQ2

Near Avon Lake, OH 44012

Brian B

Job Details: 09/06/2017

Dryer not heating. Found open heater. Will need new heater.. replaced from t/s.. ran machine. Cycled heater. Optest ok.; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Cleveland, OH 44109

Brian B

Job Details: 09/06/2017

Dryer not heating and timer not running. Checked voltage at terminal block, 120,120,0. Do not have 240 between l1 and l2. Customer will need electrician to repair.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44110

Brian B

Job Details: 09/06/2017

Replaced water valve. Ran calibration and auto test. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEW00

Near Brimfield, OH 44240

Robert A.

Job Details: 09/06/2017

Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,

We serviced a

WHIRLPOOL DISHWASHER

Model MDB6709AWW1

Near Kent, OH 44240

Robert A.

Job Details: 09/06/2017

Installed panel, ran diagnostic cycle, , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Solon, OH 44139

Robert A.

Job Details: 09/06/2017

Recovered refrigerant, installed comp kit, pulled 28"vac w/pump, watched 15 min, no change, charged 4.75 oz r134a, ran unit, op test okAllow 24hrs for proper cooling; used 1 W10890075 (COUPLER), 1 W10890087 (COUPLER), and 1 W10890117 (COUPLER) from stock, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHBL1

Near Brecksville, OH 44141

Robert A.

Job Details: 09/06/2017

Attempted to remove unit for repair, leveling legs rusted in place, weak, starting to break, talked w/ab, needs support and legs, cust pulled unit, found new pump asm ha a broken port, see pic, also wheel on lower rack missing; ordrng 2 8193716 (LEG)s and 1 9743149 (SUPPORT) and 1 W10428168 (PUMP/MOTOR) and 1 W11164091 (WHEEL), schdld next appmnt for 9/15 FRI !

We serviced a

AGR5630BDW2 AMANA

Model RANGE

Near Cleveland, OH 44135

Chad P.

Job Details: 09/06/2017

, Ajusted simme setting on rr burner to give a slightly larger flame to prevent it from going out. All flames are blue at this time. Unable to duplicate flame issues. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 09/06/2017

Found a pin hole in plastic line in door going to dispCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 WPW10386778 (DISP WATER LINE), schdld next appmnt for 9/15

We serviced a

GDT680SSH7SS GE

Model DISHWASHER

Near Parma, OH 44129

Chad P.

Job Details: 09/06/2017

Installed diverter and diverter cap. Wash motor not needed. Op test no good. Unit leaking. Removed unit again and adjusted new hose clamp. Op test no good. Removed unit again and installed different clamp that did not come with kit. Op test ok. ; Job Cmpltd,

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44104

Dan H

Job Details: 09/06/2017

Customer complaint of water leaking into fresh food section, found frost building up in freezer section, doors are sealing, no airleaks in cabinet, found service pointer addressing frost build up in freezer section, unit needs new fan kit and cabinet siliconed; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 9/14 THU

We serviced a

AFI2538AES3 AMANA

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Corina B

Job Details: 09/06/2017

C that they can not get the ice bin in. Found the ice bin arm is not lining up with the dispenser. Will need a new ice bin. Called GS to order part. Cust can install part. ; ordrng 1 WPW10324090 (bin-ice)

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near Maple Heights, OH 44137

Dan H

Job Details: 09/06/2017

Installed new valves, op test good ; Job Cmpltd

We serviced a

WGT4027EW0 WASHER

Model WHIRLPOOL

Near North Royalton, OH 44133

Chad P.

Job Details: 09/06/2017

Found fill valve pulsing non stop between hot and cold water. Power checks good. Needs valve and thermister assy replaced.Cust is leaving town. They request set date for install appt. ; ordrng 1 W10919200 (VALVE), schdld next appmnt for 9/18 MON 8-11, saved tckt [SdLink

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near Eaton Estates, OH 44044

Paul H.

Job Details: 09/06/2017

No cool, entered diagnostics, both thermistors are good, test 4 fired up compressor and condenser fan, evap temp began to drop, test 3 proved evaporator fan and baffle work, when not service unit is not cycling on, needs main control; ordrng 1 WPW10614933 (cntrl-elec),

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Paul H.

Job Details: 09/06/2017

Unit was disassembled when I arrived, took pics, FC door was broken off, needs FC door and LH bracket; ordrng 1 W10872964 (FC DOOR) and 1 W11129907 (LH BRACKET),

We serviced a

WFE520S0FS0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 09/06/2017

Replaced cooktop, looks good.; Job Cmpltd

We serviced a

GB2FHDXWB02 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 09/06/2017

Defrost drain is clogged, cleared, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Williamsfield, OH 44093

Benjamin B.

Job Details: 09/06/2017

Kitchenaid dishwasher not filling KUDS30IXBL

We serviced a

KDTE104ESS1 KITCHENAID

Model DISHWASHER

Near Chester Township, OH 44026

Corina B

Job Details: 09/06/2017

C that the dishes are coming out dirty and not finishing cycles. Advised cust that the dw is not screwed into and is moving, to get a counter top bracket for the granite or screw into the cabintes. Ran diag fault code 7-1 no heat. Ohmed out the heater wires bl/wh and bl/re 13.1 ohms. Will need a new main control. Called GS to order part. ; ordrng 1 W10854225 (cntrl-elec), schdld next appmnt for 9/18 MON

We serviced a

WRT318FZDW02 WHIRLPOOL

Model REFRIGERATOR

Near Maple Heights, OH 44137

Dan H

Job Details: 09/06/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 42 degrees , evaporator ran is running, compressor and condenser fan are running, found uv dye in compressor compartment, found unit leaking at process stub, recovered refrigerant, installed new process stub and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

We serviced a

PDWT480R30SS GE

Model DISHWASHER

Near Chesterland, OH 44026

Corina B

Job Details: 09/06/2017

CC that there is a grinding noise. Ran a normal cycle, could not duplicate the problem. Optest ok

We serviced a

KSGG700ESS0 KITCHENAID

Model RANGE

Near South Euclid, OH 44121

Dan H

Job Details: 09/06/2017

Part recieved is damaged, box was crushed(see pics), customer does not want this part installed, ordering new keypad; ordrng 1 W10909669 (user interface ), schdld next appmnt for 9/15 FRI

Near Roaming Shores, OH 44085

Benjamin B.

Job Details: 09/06/2017

Whirlpool refrigerator not making ice GB2FHDXWQ06

We serviced a

WFW92HEFW0 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Chad P.

Job Details: 09/06/2017

Installed pump. Op test ok. ; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 09/06/2017

Right front leveling leg was all the wat down, raised, op test ok; Job Cmpltd,

We serviced a

WRX735SDBM04 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 09/06/2017

Plugged in and oserved, no noises observed, advised RTM to leave plugged in for 24 hours or more and check, op test ok.; Job Cmpltd,

We serviced a

MVWB855DC2 MAYTAG

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 09/06/2017

Ran diagnostics tests for agitate and spin, tests 10-14, smooth operation, no unusual noises observed, op test ok.; Job Cmpltd,

We serviced a

MMV4205DS1 MAYTAG

Model MICROWAVE

Near Avon, OH 44011

Paul H.

Job Details: 09/06/2017

, Replaced door interlocks, tested by opening and closing a few times, heated a cup of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 09/06/2017

Ran diagnostics, f0e5 off balance load, cleared, checked suspension, good, ran a manual spin, was able to balance fine on its own, op test ok.; Job Cmpltd

We serviced a

WRV986FDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 09/06/2017

Item had fallen behind drawer, preventing it from closing properly, removed and tested, good seal now.; Job Cmpltd

Near Austinburg Township, OH 44010

Benjamin B.

Job Details: 09/06/2017

Frigidaire refrigerator not making ice FFSS2614QS6A

We serviced a

MVWB835DW1 WASHER

Model MAYTAG

Near Elyria, OH 44035

Paul H.

Job Details: 09/06/2017

Unit is unplugged, water line have the valve threads still in them, customer described what they experienced, based on everything I am seeing load was severely off balance and unit walked out, breaking the valve threads and busting the cabinet from the inside, took pics, checked suspension, fine, would require cabinet and valve assembly, customer states maytag said would replace unit, plugged in and ran diagnostics, f8e1 long fill, f0e5 off balance load, cleared and ran a manual high speed spin, had some noticeble vibration but was not in place or leveled, smoothed out at top speed, no issue with unit balancing on its own, submitting for cabinet and valve assembly, customer stated he doesn't want the unit, I explained that I cannot have it replaced, that is up to Whirlpool/Maytag.; ordrng 1 W10677265 (cabinet) and 1 W11165546 (VALVE ASSEMBLY) and 1 WPW10612925 (nameplate),

Near Concord Township, OH 44077

Benjamin B.

Job Details: 09/06/2017

Whirlpool washer error codes WFW87HEDW1

We serviced a

665.13299K115 KENMORE

Model DISHWASHER

Near North Madison, OH 44057

Jeff M

Job Details: 09/06/2017

The units ajusters where broke and I replace with truck stock unit tested good; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock

Near Concord Township, OH 44077

Benjamin B.

Job Details: 09/06/2017

Whirlpool washer error codes WFW87HEDW1

We serviced a

CGS990SET5SS GE

Model RANGE

Near Munson Township, OH 44024

Corina B

Job Details: 09/06/2017

CC that the bottom had smoke then does not work. Ohmed out the ignitor and it was open. Replaced the ignitor from t/s. Preheated oven to 350*. Optest ok. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

MED3500FW0 MAYTAG

Model DRYER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 09/06/2017

Customer complaint that check vent light is on, powered unit on, selected cycle, check lint screen light flashed, checked lint screen, light went off, started normal dry cycle, unit started and heated, good airflow outside, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

GSS25XGNACC GE

Model REFRIGERATOR

Near Wickliffe, OH 44092

Dan H

Job Details: 09/06/2017

Customer complaint that unit does not dispense ice or water, found wtaer line clogged in freezer section door, unable to unclog, found user interface not responding, user interface is recieving power, unit needs new freezer section door, user interface, and control; ordrng 1 WR55X10303 (user interface ) and 1 WR55X10942P (CNTRL) and 1 WR78X11494 (DOOR), schdld next appmnt for 9/14 THU

We serviced a

MDB7749SBM3 MAYTAG

Model DISHWASHER

Near Chardon, OH 44024

Corina B

Job Details: 09/06/2017

CC that the unit has no power. Checked the outlet no power to the bottom of the outlet. Will need an Checked the power going to the unit, with a different outlet 120v. Removed the panel and found the wire to the control is burnt, removed the ui and found silver migration. service pointer W10732429B, for corrosion or silver migration on the UIcalled tl Rick s-code S25462 for the UI and file # 7719989560. Used the jumper box and the main control would come on then turn off, drain pump would not turn on, will need a new main control. Called GS to order parts. Cust does not want to repair at this time

We serviced a

665.12773K312 KENMORE

Model DISHWASHER

Near Mentor, OH 44060

Dan H

Job Details: 09/06/2017

Installed new drain pump, op test good ; Job Cmpltd

We serviced a

WTW4816FW1 WHIRLPOOL

Model WASHER

Near Mayfield Heights, OH 44124

Corina B

Job Details: 09/06/2017

Ran diag F8E1 – NO FILL, LONG FILL, F8E5 – HOT, COLD REVERSED, F5E3 – LID UNLOCK FAULT ran an auto test, manual test and calibration test. Found the hot and cold water line were reversed. Optest ok.; Job Cmpltd

Near Mentor, OH 44060

Benjamin B.

Job Details: 09/06/2017

Near Mentor, OH 44060

Benjamin B.

Job Details: 09/06/2017

Whirlpool washer making noise WTW8040DW2

We serviced a

ATB2232MRB00 AMANA

Model REFRIGERATOR

Near Lorain, OH 44053

Paul H.

Job Details: 09/05/2017

Installed heat probe following provided instructions, should correct issue.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

CAE2743BQ0 WHIRLPOOL

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 09/05/2017

When I arrived, unit was in flood mode, gave ten minutes for timeout, explained to customer how flood mode works, stopped on its own, ran diagnostics, no errors, ran auto test, went through test fine, op test ok.;

We serviced a

MVWC555DW0 MAYTAG

Model WASHER

Near Sheffield, OH 44054

Paul H.

Job Details: 09/05/2017

Waited from 1:43 to 2:03, ran diagnostics, no errors, unit is slightly off level, adjusted, ran an auto test, tested fine, believe issue customer was having was off balance loads, discussed with customer, op test ok.; Job Cmpltd,

We serviced a

KUDS40CVSS0 WHIRLPOOL

Model DISHWASHER

Near Elyria, OH 44035

Paul H.

Job Details: 09/05/2017

Latch for dispenser is physically damaged, dispenser will need replaced, ran a test cycle, cleaning issue appears to be just a buildup issue, recommeded a cleaner be ran through it between now and the return visit, ; ordrng 1 WPW10199696 (dispenser)

We serviced a

WRT314TFDW00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Dan H

Job Details: 09/05/2017

Installed door hinges and doors, op test good ; Job Cmpltd

We serviced a

WDT780SAEM2 WHIRLPOOL

Model DISHWASHER

Near Elyria, OH 44035

Dan H

Job Details: 09/05/2017

Installed new control, op test good ; Job Cmpltd

We serviced a

110.70222512 KENMORE

Model DRYER

Near Amherst Township, OH 44001

Dan H

Job Details: 09/05/2017

Installed propane conversion kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube

We serviced a

WRF555SDFZ01 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Dan H

Job Details: 09/05/2017

Installed new spacer, op test good ; Job Cmpltd

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield, OH 44054

Dan H

Job Details: 09/05/2017

Customer complaint that unit is not cooling properly and of frost build up in freezer section , fresh food section temperature at 43 degrees, freezer section temperature at 9 degrees, evaporator fan is running, evaporator has good frost pattern, compressor is running, condenser fan is running, compressor amp draw at 1.2 amps, no frost found in freezer section, freezer section and fresh food section doors are sealinig, no air leaks found in cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

MDBH965AWB WHIRLPOOL

Model DISHWASHER

Near Westlake, OH 44145

Dan H

Job Details: 09/05/2017

Customer complaint that unit is not cleaning dishes, placed glasses upright in rack corners, started normal wash cycle, glasses filled, incoming water temperature at 100 degrees, found rinse aid dispenser empty, advised customer to run hot water in sink before starting, to fill rinse aid dispenser, and on proper soap amount, unit is operating as designed ; Job Cmpltd

We serviced a

LFFU14F5HWD FRIGIDAIRE

Model FREEZER

Near Cleveland, OH 44120

Corina B

Job Details: 09/05/2017

CC that the fz is not cooling. Found the fz door is not closing. The gasket is riped at the bottom. Removed evap cover, frost over the evap. Will need a new gasket. Called GS to order parts. ; ordrng 1 5304507201 (GASKET)

We serviced a

KUDC10IXWH4 KITCHENAID

Model DISHWASHER

Near WARRENSVL HTS, OH 44122

Corina B

Job Details: 09/05/2017

Replaced the parts listed. Ran a calibration. Optest ok. ; Job Cmpltd

We serviced a

RTW4640YQ0 ROPER

Model WASHER

Near Parma, OH 44134

Corina B

Job Details: 09/05/2017

CC that there is a loud banging. Ran diag F2E3 – MISMATCH OF MAIN CONTROL & UI, F7E5 – SHIFTER FAULT, F2E1 – STUCK KEY. Ran auto test, ran a drain/spin, no banging. Threw 6 towels in ran a rinse/spin. Will need the supension rods. Cust does not want to fix at this time

We serviced a

WTW4816FW1 WHIRLPOOL

Model WASHER

Near Mentor, OH 44060

Dan H

Job Details: 09/05/2017

Customer complaint of loud noise during agitation, ran heavy agitate on high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd

We serviced a

PAVT344AWW WHIRLPOOL

Model WASHER

Near Shaker Heights, OH 44122

Jeff M

Job Details: 09/05/2017

The units not spinning agitating I found the drain pump seized up. The unit needs a ne pump n belt ; ordrng 1 WP35-6780 (PUMP) and 1 WP21352320 (BELT),

We serviced a

MFI2570FEZ02 MAYTAG

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Corina B

Job Details: 09/05/2017

CC that there is frost in the fz and the light does not come on. Checked the seal, good. Steamed the light out and sprayed silicone on light switch. Optest ok.; Job Cmpltd

We serviced a

MDB4949SDM3 MAYTAG

Model DISHWASHER

Near Shaker Heights, OH 44122

Jeff M

Job Details: 09/05/2017

The unit has a thermister error code i checked the heating system tested good thet Control also has a drain fuse error code 8-2 8-3 code the drain tested god the unit needs a new control ; ordrng 1 W10906430 (CONTROL),

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44106

Corina B

Job Details: 09/05/2017

Replaced the harness. Advised cust to replace the plastic water line with a copper or semi flex water line. Optest ok; Job Cmpltd

We serviced a

ASD2620HRZ AMANA

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44128

Jeff M

Job Details: 09/05/2017

The start device has failed I in stalled truck stock device unit test good; used 1 8201786 (STARTER) from stock,

We serviced a

WTW4800BQ1 WHILRPOOL

Model WASHER

Near East Cleveland, OH 44112

Corina B

Job Details: 09/05/2017

CC that it keeps clicks and does nothing. Ran diag, no codes. Ran an auto test and a normal cycle. Running as designed. Optest ok. ; Job Cmpltd

We serviced a

GP2FHDXWQ02 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Jeff M

Job Details: 09/05/2017

The unit had ice in the drain i steamed the unit and installed the kit unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock,

We serviced a

JTP35SM2SS GE

Model WALL OVEN

Near Cleveland, OH 44118

Corina B

Job Details: 09/05/2017

Replaced the main control. Heated oven to 350*. Optest ok; Job Cmpltd

We serviced a

MDB8959SFZ4 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44110

Corina B

Job Details: 09/05/2017

CC that the top rack will not stay in the rack. Found the rail is broken. Will need new rails. Called GS to order parts. ; ordrng 1 W11048934 (RAIL LF) and 1 W11048936 (RAIL RT), schdld next appmnt for 9/13 WED

We serviced a

WRF992FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, OH 44117

Corina B

Job Details: 09/05/2017

CC that the ff is leaking. Found the ff evap cover in frost. Found service pointer W11033419, to replace the evap cover and main control. Will need a new evap cover and main control. Called GS to order parts. Rs per cust req; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (COVER), schdld next appmnt for 9/14 THU

We serviced a

WDT720PADM3 WHIRLPOOL

Model DISHWASHER

Near Euclid, OH 44117

Corina B

Job Details: 09/05/2017

CC that when installed the dw found a hole in the motor. Will need a new sump. Called GS to order part. Rs per cust req; ordrng 1 W11124384 (PUMP AND MOTOR), schdld next appmnt for 9/14 THU

We serviced a

MVWC555DW0 MAYTAG

Model WASHER

Near Middleburg Heights, OH 44130

Dan H

Job Details: 09/05/2017

Customer complaint that unit is not spinning, found hub worn out, unit needs new hub assembly; ordrng 1 W10528947 (HUB) schdld next appmnt for 9/14 THU

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