Near Painesville, Ohio 44077
Joe O
Job Details:
11/25/2019
DRYER WHIRLPOOL WED4815EW0 "Cc: squealing, long dry timesFound rollers and pulley seizing up. Found unit has good heat and air flow. Needs dryer repair kit.Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of
Near Cleveland, Ohio 44118
Joe O
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Cc: not coolingFound unit pulled out missing front wheels. Found scratches on floor under unit looks like from from it getting moved around. Found compressor is attempting to start and is extremely loud. Tapped system found resting pressure at 74psi. Nee
Near Aurora, Ohio 44202
Jason N
Job Details:
11/25/2019
DISHWASHER GE DDT595SSJ2SS "Cc unit still not turning onCustomer stated she wanted power checked before ordering a control since this is the second dw that has had control board issues. Checked power in to unit, good voltage at control board 121v, however there is no ground hookup
Near Mentor, Ohio 44060
Joe O
Job Details:
11/25/2019
REFRIGERATOR MAYTAG MFI2269VEM8 "Cc: not making iceFound ice maker not cycling. Found water valve seeping and froze the finger in ice maker and jammed it up. Fill tube also frozen. Needs water valve.; ordrng 1 67006322 (water inlet valve9684), used 1 SENIORDISCOUNT (SENIORDISCOUNT), an
Near North Royalton, Ohio 44133
David R
Job Details:
11/25/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc no cool. New fridge, customer hasn’t used before, never cooled at all. Called Brain. Compressor is staying on the whole time New coated evap. Will need new compressor kit.*** wise motion compressor. Will need lock ring tech with oiliest gauges *** 3
Near North Royalton, Ohio 44133
David R
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc of FZ frost over food. FF 39*, Fz 4*. Found door will not close easily, slide rails are bad. Ordering slides out, also to steam gasket; ordrng 2 W11265130 (slide)s"
Near North Royalton, Ohio 44133
David R
Job Details:
11/25/2019
WALL OVEN KITCHENAID KOCE507ESS07 "Cc no display. Display not coming on, light in microwave coming on but not light in oven. Correct power to unit. Wiring checks good. Ordering controls, UI, light.; ordrng 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near Mentor, Ohio 44060
Jeff M
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit was not cooling. I removed the evaporator compressor and filter. There was no Freon to recover “it all leaked out”. I soldered the new components in place I put the unit in a 30 inch vacuum held for 20 minutes no change. I charge the machine with 5.5
Near Ashtabula, Ohio 44004
Arthur V
Job Details:
11/25/2019
WASHER WHIRLPOOL WTW5000DW2 Found customer was holding start button too long causing unit not to function. Advised customer to use start button like a doorbell and just push it and let go. Customer aware of issue. Unit op test good.
Near Streetsboro, Ohio 44241
Jason N
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit making humming noiseCustomer stated it seems to be from the freezer side. Found evap fan noisier then normal. Ordering evap fan motor.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Near Bainbridge Township, Ohio 44023
Jason N
Job Details:
11/25/2019
WALL OVEN COMBO ELECTROLUX E30EW85ESS2 Installed bake element. Ran bake test to 300 degrees. Op test good.
Near Edgewood, Ohio 44004
Arthur V
Job Details:
11/25/2019
WASHER WHIRLPOOL WTW5000DW2 Customer complaint unit is noisy. Cycled in adjatate and spin. All sounds normal. Unit is working as designed. Op test good. Ready for resale ran diagnostics no errors.
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
11/25/2019
WASHER WHIRLPOOL MAH5500BWW "Cc: jet like noises, clanking noisesFound basket extremely loose, found jet like noises in spin. Needs outer tub and basket assembliesBasket shows no longer available."
Near Painesville Township, Ohio 44077
Arthur V
Job Details:
11/25/2019
DRYER FRIGIDAIRE CRER5700AS0 Put customer console back together. Op test good
Near Cleveland, Ohio 44120
Joe O
Job Details:
11/25/2019
DRYER WHIRLPOOL WED5000DW2 Installed door handle. Op test ok
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
11/25/2019
COOK TOP KITCHENAID KGCS105GSS09 "Customer complaint that left front burner is not lighting, igniter arcs when other burners are lit, unit needs new igniter switches also; ordrng 1 WP4456905 (harns-wire)"
Near Kirtland, Ohio 44094
Jeff M
Job Details:
11/25/2019
WASHER WHIRLPOOL MVWB855DC3 I put the unit in diagnostics the unit had an overload code I cleared the code I ran the unit in a spin cycle drain cycle recirculating pump cycle and was not able to duplicate sound I put the unit in a drain and spin cycle was not able to duplicate the s
Near Willoughby, Ohio 44094
Joe O
Job Details:
11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed ice maker and fan. Ran ice maker and fan test. Op test ok
Near Mentor, Ohio 44060
Joe O
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Cc: not coolingFound temps at 68 degrees in both ff and freezer sections. Found compressor not running. Installed start device. Unit is cooling. Advised customer to allow up to 24 hrs for get back to temp. Op test ok ; used 1 8201786 (STARTER7155) from st
Near Mentor, Ohio 44060
Arthur V
Job Details:
11/25/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced console and unit fired up and started to heat. Op test good. Bottom oven lights not working. Needs lower oven appliance mngr bd Unit is useable for thanksgiving. Reschedule at customer request ; ordrng 1 W11261164 (cntrl-elec)
Near Lorain, Ohio 44053
Gabriel P
Job Details:
11/25/2019
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostic no error code,ran spin cycle 17 minutes with supervisor standing next to me also explain what are causes that could make a front load shake with is off balance as we were watching unit spinning it never shake the supervisor was very pls wi
Near Shaker Heights, Ohio 44120
Dan
Job Details:
11/25/2019
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that installers did not install vent properly, corrected vent for them , unit is operating as designed"
Near Strongsville, Ohio 44149
David R
Job Details:
11/25/2019
DRYER WHIRLPOOL MGD6630HC0 "Cc of noise. Found noise coming from loose nuts by blowing housing. Corrected, made sure everything was tightened. Tested, good. Op test ok"
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/25/2019
DRYER MAYTAG MEDC465HW0 "Cc towels weren’t drying. Arrived and customer had unit temp switched to air fluff. Switched to high, ran and checked airflow outside, good. Took off cover and checked voltages. Wires are hooked up correctly but not giving correct volts. Red to Black wir
Near Gates Mills, Ohio 44040
Corina H
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced the fill tube to ice maker. Cycled ice maker. Optest ok.
Near Westlake, Ohio 44145
Corina H
Job Details:
11/25/2019
OTR MICROWAVE KITCHENAID KMHC319EBS3 "cust showed pop, sent pic. CC that the unit light is not working. Checked the lights bulbs, no resistance. Will need a new lights. Cust can install lightbulbs. ; ordrng 2 W10709921 (bulb-light)s"
Near Cleveland, Ohio 44102
Corey L.
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Customer complaint ice maker not working, confirmed, heating element on im failed, quoted to replace with ts, ok,replaced, op test good ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Near Aurora, Ohio 44202
Jason N
Job Details:
11/25/2019
RANGE JENN-AIR D140 Cc unit downdraft motor doesn’t work Customer stated it only hums and smells like burning electrical. Confirmed downdraft motor seized. Motor (12001311 ) is nla for this unit.
Near Painesville Township, Ohio 44077
Jeff M
Job Details:
11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I called Whirlpool Tech line regarding the warm temperatures. He proceeded to tell me there are two issues that could cause this one is if the drip pan in the evaporator is warped it could cause excessive freezing on the evaporator itself. As long as the
Near Cleveland, Ohio 44111
Corey L.
Job Details:
11/25/2019
WASHER MAYTAG LAV3600AWW "Customer complaint washer keeps going out of balance and moving around floor, found tb TDL-0131-S to check spring eyebolt length under unit for this complaint, feet under unit were uneven making unit teeter, leveled feet, adjusted front eyebolt to tighte
Near Cleveland, Ohio 44113
Dan
Job Details:
11/25/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new harness, deli control, and led module, op test good"
Near Brooklyn, Ohio 44144
Corey L.
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Customer complaint fridge gasket has gap, not sure exactly what customer is referring to, There are small gaps between gasket and door but is still foamed to the liner, did ring a gap on frz bottom frame, siliconed gap, see gap pics"
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/25/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Cc of UI changing numbers by itself and noise. UI changing time ahead by itself, and also when the microwave is done heating up, the finish noise to let you know it’s done sounds low and gurgled. Ordering UI control.** customer had POP; ordrng 1 W1129927
Near Cleveland, Ohio 44102
Corey L.
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed ff door, op test good"
Near Pepper Pike, Ohio 44124
Dan
Job Details:
11/25/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint that unit stops mid cycle and agitation is loud, ran diagnostics found f7e5(shifter failure) error code, found shifter worn out, installed new shifter, op test no good , unit needs new control also; ordrng 1 W11105155 (cntrl-elec), us
Near Seven Hills, Ohio 44131
Dan
Job Details:
11/25/2019
DRYER MAYTAG MGDB850WQ0 "Customer complaint of loud squealing noise, confirmed, unit needs new pulley and rollers, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Near Valley View, Ohio 44125
Dan
Job Details:
11/25/2019
WASHER WHIRLPOOL MVWB835DW4 "Customer complaint that unit stops mid cycle and light flashes, also does not fill with water, ran diagnostics found f0e3(over loaded), f0e5(off balance), and f5e1(lid switch fault, lid was up) error codes, lid is not locking, installed new lid lock, op
Near Parma, Ohio 44129
Corey L.
Job Details:
11/25/2019
WASHER WHIRLPOOL WTW4855HW1 "Customer complaint washer is not filling up with water and pointed to level 3/4 up the basket for max on deep water, advised this is normal operation, average load size for this machine is 6-7 bath towels roughly halfway up the basket, and the unit will
Near Lorain, Ohio 44053
Gabriel P
Job Details:
11/25/2019
RANGE WHIRLPOOL WFE505W0HS1 Found 240 on terminal when preheating to 350 but is not turning on the bake element check voltage to element 000 control not send voltage to bake element check voltage to control 122 also when on preheat relay on control makes a clicking sound will need c
Near Roaming Shores, Ohio 44085
Arthur V
Job Details:
11/25/2019
WASHER WHIRLPOOL WTW5840BW0
Near Parma, Ohio 44134
Corey L.
Job Details:
11/25/2019
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint of a small dent above control, confirmed and first part sent was also damaged, took pic of damage on second part, replaced part, once protective plastic cover was removed a very faint ding could still be noticed on top right of control
Near Willoughby Hills, Ohio 44094
Corina H
Job Details:
11/25/2019
REFRIGERATOR KENMORE 253.4472311 "CC that the unit is not cooling. Ff 68*. Found the thermostat is staying off. Tapped the thermostat and unit turned on. Will need a thermostat. Cust is going to install part; ordrng 1 216715500 (temperature control), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Parma, Ohio 44134
Corey L.
Job Details:
11/25/2019
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer going off balance on every cycle except rapid wash when washing bedding, advised customer queen and king sized comforters are too big for this unit, average load size is 6-7 towels, ran diagnostics found locked rotor error and o
Near Parma Heights, Ohio 44130
Corey L.
Job Details:
11/25/2019
REFRIGERATOR MAYTAG MBF2258XEW6 "Installed evap fan, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near Parma, Ohio 44134
David R
Job Details:
11/25/2019
WASHER MAYTAG MVWC465HW "Cc noise, banging noise. Found coins under agitator. Went through test mode, over load error. Tested components and everything sounds normal, in spin/agitate, no noise. Tested in manual on spin/ agitate, good. Suspension checks good. Ran rinse and spin w
Near Streetsboro, Ohio 44241
Jason N
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit making humming noiseConfirmed noise coming from freezer. Found fan grille vibrating against bad panel. Removed and added small piece of foam insulation to isolate fan vibration. Vibration removed.
Near Cleveland, Ohio 44128
Dan
Job Details:
11/25/2019
RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint of gas smell and burner takes an hour to light, started bake for 350 degrees, found igniter weak, installed new igniter, burner lit, no gas smell noticed, unit is operating as designed ; used 1 12400035 (IGNITER) from stock"
Near Garrettsville, Ohio 44231
Jason N
Job Details:
11/25/2019
WASHER MAYTAG MVWB865GW0 "Cc unit codes f6e3 errorRan diagnostics, found code f6e2 for UI acu communication fault. Replaced console and control board using customer supplied pre Id parts. Ran auto test and calibration, op test good."
Near Auburn Township, Ohio 44023
Jason N
Job Details:
11/25/2019
RANGE WHIRLPOOL WFE505W0JS0 "Cc burners on cooktop are flakingFound what looks to be metal scorch flakes from bottom on pots or pans stuck onto glass. Advised customer that depending on what type of cookware she’s cooking with, this may return on the new cooktop. Installed new glass
Near Cleveland, Ohio 44139
Dan
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new thermistor, op test good"
Near Orange, Ohio 44122
Dan
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that freezer section is not cooling, unit is in a garage, explained to customer that freezer section will not work in garage during winter months, This refrigerator is intended for use in a location where the temperature ranges from a
Near Perry Township, Ohio 44081
Joe O
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc: drawer stuckFound drawer not installed correctly. Re installed drawer. Op test ok
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/25/2019
RANGE KITCHENAID KODE500ESS02 "Replace broil element,all racks and gasket then preheat the broiler to 450 also for got to mention when taking upper broiler element notice wire connector was snapped I had to take wall oven from the wall to work on the back use some wire from truck stoc
Near Lakewood, Ohio 44107
Corina H
Job Details:
11/25/2019
DRYER WHIRLPOOL WED95HEDC0 "CC that the unit is not getting hot. Checked the terminal block l1 to n 0 volts, l2 to n 120 volts l1- to l2 0 volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. optest ok"
Near Avon, Ohio 44011
Gabriel P
Job Details:
11/25/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Replace door,opt test ok"
Near Lakewood, Ohio 44107
Corina H
Job Details:
11/25/2019
DRYER KENMORE 110.694228 "CC that the unit is not heating. Checked the terminal block, correct power. Checked the fuses, good. Checked the contacts at the timer. Will need a timer."
Near Amherst, Ohio 44001
Gabriel P
Job Details:
11/25/2019
DISHWASHER KITCHENAID KUDS30IVBL0 "Found a purse underneath dishwasher having contact with hinge making clacking sound,correct issue,opt test ok"
Near Bay Village, Ohio 44140
Corina H
Job Details:
11/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cust showed pop, sent pic. CC that the unit is freezer food. Checked the return clear. Advised the customer the shelves need to be in line with each other to have proper airflow. Optest ok"
Near Painesville, Ohio 44077
Arthur V
Job Details:
11/25/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Replaced dispenser module. Op test good
Near Berea, Ohio 44017
David R
Job Details:
11/25/2019
DRYER WHIRLPOOL WED85HEFC2 "Replaced parts, tested. Op test ok."
Near Parma, Ohio 44130
David R
Job Details:
11/25/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Replaced parts, tested, good. Op test ok."
Near Strongsville, Ohio 44136
Corey L.
Job Details:
11/25/2019
SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint fridge is on coldest setting and only got a little colder than before, confirmed temps were 65 in frz and 68 ff, found refrigerant low, no leaks detected, low side in 23” vac and high side 100psi, added 2 more oz of r134a, waited 10 mi
Near Willoughby Hills, Ohio 44094
Jeff M
Job Details:
11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good
Near Parkman Township, Ohio 44062
Jason N
Job Details:
11/25/2019
FREEZER UPRIGHT FRIGIDAIRE FFFH17F2QWD Cc unit temps not holdingFound ice jammed in evap fan shroud. Removed ice buildup from fan and drain. Cleared drain and ensured good flow through. Removed ice from freezer floor. Evap fan test good. Reshaped lower right corner door gasket. Advised custome
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/25/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc of no sound on display and fabric signal says hold 3 seconds for sounds, held and sounds came back on. No error codes, ran test cycle and on C3 water filled into fabric softener position. Unit is good. Op test ok"
Near Cleveland, Ohio 44110
Corina H
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 CC that the unit is not cooling and the gasket is torn. Unit was off when arriving. Ran diag checked the compressor 11.5 amps. Compressor has a locked rotor. Found the ff gasket torn. Will need a compressor and gasket. ; ordrng 1 W10507884 (compressor) an
Near Willoughby Hills, Ohio 44094
Jeff M
Job Details:
11/22/2019
RANGE KITCHENAID KOSE500EBS04 As I was looking for the breaker I was unable to find it the customer had addition put on our house we called the electrician he told me it was on a two separate 15 amp breaker‘s. not on a 50 amp double throw. After talking with the electrician explain to
Near Mentor, Ohio 44060
Joe O
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cc: not making iceFound temps in ff section at 46 degrees and freezer at 19 degrees. Called bj we went over the whole machine. Could not locate any leaks. He stated it could be air in the system. And that because the compressor is loud it could be weak an
Near Euclid, Ohio 44123
Jeff M
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 The unit was occasionally making ice. When I got there icemaker was in process of harvesting It got halfway through the process to stop. I took the machine apart I jumped t/h nothing happened . with my voltage meter the icemaker is receiving power I check
Near Kirtland, Ohio 44094
Joe O
Job Details:
11/22/2019
REFRIGERATOR JENN-AIR JCB2388ARB "Cc: not making, leaking on bottom of freezer sideFound temps at 6 in freezer and 42 in ff section. Customer had ff section temp turned down a little. Found drain tube plugged up. Ice maker is receiving proper power but will not cycle. Needs drain cleaned
Near Cleveland, Ohio 44103
Jeff M
Job Details:
11/22/2019
DRYER WHIRLPOOL WET4024HW0 The unit are on the 2nd floor inside a closet with the steps 4ft in front of the unit vary little room to work. 2 techs required I talked with Brian about this just we r going to per Id part for both units then schedule 2 techs and extra time to complete
Near Pepper Pike, Ohio 44124
Dan
Job Details:
11/22/2019
RANGE KITCHENAID KEBS107SSS04 "Installed new element and control, op test no good , now bake is also not working, bake was working on first visit, unit needs new thermal fuse, thermal fuse that was sent here was not received ; ordrng 1 WP8304452 (fuse-thrml)"
Near Atwater, Ohio 44201
Brian M
Job Details:
11/22/2019
DISHWASHER MAYTAG MDB4949SHZ0 Cc power cord burnt on back of unit Found plug to have gotten hot and burnt itself to the back side of the dishwasher No major damage Replaced power cord Ran test cycle OP TEST not good Found control board not sending power to drain pump and water valve N
Near Chardon, Ohio 44024
Jason N
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc unit leaking in freezer and ice maker not workingFound ice covering freezer bottom, cleared ice, ran ice maker harvest. Fill tube frozen, dumping water into freezer. Steamed fill tube clear, retested. Op test good. Customer also stated water dispense
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that ice jams up and water filter door is broken, found bail arm had come out of ice maker , reinstalled, found water filter door broken, ordering filter door, customer will install ; ordrng 1 WP67006331 (cover-filt)"
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2019
DRYER SAMSUNG DVG45M5500Z/A3 "Cc unit shutting off, after couple of mins. Put on normal with load, after3-5 mins unit went to cooling and 1 min then shut off. Put on timed dry unit ran. Checked and found sensor bad. Ordering sensor and harness.; ordrng 1 DC96-00766A (SENSOR HARNESS)
Near Conneaut, Ohio 44030
Arthur V
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW4616FW1 Upon arrival unit in a continuous drain mode. Let unit finish drain mode. Ran diagnostics no errors. Ran a service cycle unit passed with no errors. Water pressure good Found unit is filling and adjatate at the same time. Needs control. ; ordrng 1 W1112
Near Cleveland, Ohio 44113
Dan
Job Details:
11/22/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint that unit is not cleaning the dishes, ran diagnostics found 4-3(wash motor not running) and 7-1(no heat) error codes, unit started test cycle, unit filled, wash motor keep starting and stopping, heater is working, unit needs new cont
Near Cleveland, Ohio 44102
Dan
Job Details:
11/22/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, timer motor is not spinning, timer is receiving 240vac, unit needs new timer; ordrng 1 W10745655 (timer)"
Near Westlake, Ohio 44145
Corey L.
Job Details:
11/22/2019
DRYER SAMSUNG DV45K6200EZ/A3 "Customer complaint dryer not starting, confirmed, found belt broken, unit needs drum belt; ordrng 1 6602-001655 (BELT 38.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brooklyn, Ohio 44144
Dan
Job Details:
11/22/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 67 degrees, nothing is running, outlet has hot/neutral reversed, plugged into good outlet, still nothing is running, unit needs ne
Near Aurora, Ohio 44202
Brian M
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights are out Found freezer led not working Needs led Customer said he can pop new light in ; ordrng 1 W11205083 (module)
Near Parma, Ohio 44134
Dan
Job Details:
11/22/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not draining, found a piece of glass lodged in drain pump , drain pump has burning smell, installed new drain pump , op test no good, drain hose is clogged, unit needs new drain hose ; ordrng 1 8269144 (hose,drain) and 1 W
Near Ashtabula, Ohio 44004
Joe O
Job Details:
11/22/2019
DISHWASHER GE GLD4200L00WW Cc: not drainingFound plug still in the garbage. Removed plug. Op test ok
Near Andover Township, Ohio 44003
Joe O
Job Details:
11/22/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Cc: not making iceFound ice maker fill tube line frozen. founf frost build up on rear of ice maker. Needs fill tube and air handler kit; ordrng 1 241920106 (FILL TUBE) and 1 5303918784 (air handler housin)
Near Concord Township, Ohio 44060
Jeff M
Job Details:
11/22/2019
REFRIGERATOR GE GSHS5KGBCSS Installed new part unit op tested good
Near Mentor, Ohio 44060
Joe O
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc: moisture on tub, rinse aid leaking from dispenserFilled rinse aid showed customer that it is from the rinse aid getting on the inside of the lid from filling. Ran diagnostics found no error codes. Found unit is functioning as designed. Op test ok"
Near Bay Village, Ohio 44140
Corina H
Job Details:
11/22/2019
STACK W/D WHIRLPOOL WFW9151YW00 "CC that the unit is leaking. Found the dispenser is leaking. Will need a new dispenser and hose. ; ordrng 1 W11366227 (HOSE) and 1 WPW10399327 (dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chardon Township, Ohio 44024
Jeff M
Job Details:
11/22/2019
DISHWASHER KITCHENAID KDTE404DSS0 Installed new part unit op tested good
Near North Olmsted, Ohio 44070
Corina H
Job Details:
11/22/2019
DRYER WHIRLPOOL WGD4815EW2 "CC that the unit is not heating. Checked the fuses, good. Checked the gas coils, good. Checked the flame sensor good. Called t/l Adrian To checked the contacts at the motor. If good replace the timer. Checked the wires at the motor, good. Office to order
Near Kirtland, Ohio 44094
Joe O
Job Details:
11/22/2019
WALL OVEN KITCHENAID KEBS207BSS00 Cc: not cooking on left side of upper ovenFound unit is heating evenly with proper temps. Unit functioning as designed. Op test ok
Near Hambden Township, Ohio 44024
Joe O
Job Details:
11/22/2019
DRYER SAMSUNG DV45H7000GW/A2 "Cc: noiseFound rollers warn, pulley separated into 2 pieces. Needs belt rollers and pulleyCustomer does not want to repair at this time"
Near Chesterland, Ohio 44026
Joe O
Job Details:
11/22/2019
WASHER MAYTAG MVWB835DW4 Cc: f6e2 error. Installed control and ui. Ran auto test and calibration. Op test ok
Near Chardon, Ohio 44024
Joe O
Job Details:
11/22/2019
DRYER WHIRLPOOL WED5000DW2 Cc: humming but won’t operateFound debris stuck in blower wheel. Removed debris. Op test ok
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
11/22/2019
DRYER WHIRLPOOL MED8630HC "Cc unit making banging noise when operatingCustomer showed popConfirmed noise, sounds like blower wheel. Pulled front panel and blower housing cover, found blower wheel with multiple damaged fins. Unit needs blower wheel. ; ordrng 1 WP697772 (blower whee
Near Lakewood, Ohio 44107
David R
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL GU2500XTPS3 "Cc unit not heating and clean light keeps coming on 5 mins into cycle. Checked and found heater did not come on in service mode. Checked heater. Open. Ordering heater element ; ordrng 1 W10518394 (heater 43.42), used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Lakewood, Ohio 44107
Corey L.
Job Details:
11/22/2019
RANGE WHIRLPOOL WFG520S0FS0 "Replaced control, op test good"
Near Mentor, Ohio 44060
Arthur V
Job Details:
11/22/2019
WASHER WHIRLPOOL MVWC465HW2 Getting a f2e1 error (stuck key). Af7e1 basket speed sensor fault. And a f7e7 basket can not reach target speeds. Found motor faulty. Unit needs motor and capacitor ; ordrng 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR )
Near Streetsboro, Ohio 44241
Brian M
Job Details:
11/22/2019
MICROWAVE KITCHENAID KMHS120ESS5 Installed interlock switches Ran test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma, Ohio 44129
David R
Job Details:
11/22/2019
DISHWASHER KITCHENAID KUDS30IXBT4 "Parts sent out were not complete and wrong panel. Used adjusters kit from t/s. Found out wrong model number was in system so wrong control panel was sent out. Reordering correct control.; ordrng 1 WPW10500173 (panel-cntl), used 1 W10712394 (ADJUSTER (SET
