We serviced a
JENN-AIR DISHWASHER/B-IN
Model JDB1100AWW
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
Machine making grinding noise when running.Found broken wash impeller. Also, upper rack rusting out( not covered by warr co and rack is NLA ).. will replace wash impeller as customer wants to repair. Office to order part.; ordrng 1 WP99002659 (WASH IMPELLER), schdld next appmnt for 2/28 WED !,
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Avon Lake, OH 44012
Brian B
Job Details: 02/22/2018
Found water valve does not shut off, sticks open. Will need new valve. Office to order part.; ordrng 1 WP22004333 (WATER VALVE), schdld next appmnt for 2/27 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Avon Lake, OH 44012
Brian B
Job Details: 02/22/2018
CC that freezer door is misaligned and does not close all the time. Checked side rails, rails check ok. Adjusted up/down adjustment on freezer door so gap is even. Door is now self correcting when pulled on one side of handle.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 02/22/2018
Found cold water side of water valve plugged. Needs water valve. ; ordrng 1 134371220 (valve,dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 02/22/2018
Centered valve, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.65oz r134a, started unit, op test ok; used 1 W10895713 (8.5/8COUPLER), 1 W10895750 (7.5/5COUPLER), and 1 W10896676 (6/4COUPLER) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
We serviced a
GE WINE COOLER
Model ZDW24ARBB
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
Found compressor not running. Tstat open. Jumped tstat, compressor started. Even frost pattern on evap. Will need new tstat. Will give est. part is NLA. Paid sc.; Job Cmpltd
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near North Kingsville, OH 44004
Arthur V
Job Details: 02/22/2018
Found front bearing assembly worn thru needs replaced est= 89.95 sc. 86.36 pparts. 115.00 labor Total est = 310.97. Cust to call back if repair is wanted. Part needed is we49x21874. Cust now wants repaired. ; ordrng 1 WE49X21874 (dryer rebuild kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 3/1 THU !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT2131QF0
Near Ravenna, OH 44266
Robert A.
Job Details: 02/22/2018
Ff42, frz31, fans running, comp noisey, verry hot, pulling .25 amp, liwnon refrigerant, needs evap, comp and drierCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 240550945 (COMP) and 1 241941005 (STARTER) and 1 242047603 (DRIER) and 1 5303918274 (EVAP), schdld next appmnt for 2/27 TUE ! [***],
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44102
Corina B
Job Details: 02/22/2018
CC that the unit is making a loud noise. Ran a normal load and a drain and spin. F7e5 Shifter Failure, ran an auto test and when going into a spin the basket would not spin. Will need a gearcase, clutch, rotor and stator per SM. Called SM to order parts. ; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase), schdld next appmnt for 2/27 TUE
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 02/22/2018
Customer complaint of frost build up on fresh food section evaporator cover, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen solid again, called whirlpool techline spoke to Bruce, suggested to de ice evaporator and run test 4 to make sure 3 way valve is working, advised techline that this was done back in October to verify valve operation, valve operation was good, techline suggest to make sure evaporator cover is not pushing against fresh food section evaporator, if all that checks good techline says to replace fresh food section evaporator fan and thermistor again, unable to defrost fresh food section evaporator due to steamer breaking, fresh food section evaporator cover is cracked from ice, ordering evaporator cover, fresh food section evaporator fan and fresh food section evaporator thermistor, file number 7720357939; ordrng 1 WPW10453428 (fan-scroll),
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 02/22/2018
Customer complaint that oven is not lighting, confirmed, found ignitor wire installed to ground on dsi board, move wire to bake ignitor connection on dsi board, oven burner lit, op test good, ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44111
Corina B
Job Details: 02/22/2018
CC that the unit is not finishing cycles. Ran diag no codes ran a calibration. Cust is using detergent is not HE detergent. Advised cust to get HE detergent and 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Corina B
Job Details: 02/22/2018
Replaced the control. Brought core back for return. Optest ok; Job Cmpltd
We serviced a
WOC95EC0AS WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Corey L.
Job Details: 02/22/2018
Replaced microwave control, op test good; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICRO OVEN
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/22/2018
Cam to door switch is staying open when door is open. Replaced interlock assembly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/22/2018
Replaced ice maker. Filled and circulated ok. ; Job Cmpltd
We serviced a
LER7646EQ2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Macaulay G.
Job Details: 02/22/2018
Part were not sent to customers home. Will need to reorder parts and call to reschedule.; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 349241T (support,roller)
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Jefferson, OH 44047
Brian B
Job Details: 02/22/2018
Customer states unit runs approximately 10 min the shuts down and wont restart for about another 10 min After unit shut down getting a f3e6 error. Moisture sensor open. Did test per techsheet moisture sensor good. Needs main control est = 89.95 sc. 115.00 labor. 235.32 parts. Total est =469.99. Part needed is 1 WPW10317638. Cust does not want repaired. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF520PGD0BB
Near Ravenna, OH 44266
Robert A.
Job Details: 02/22/2018
Ran unit excess soap in unit, cleared soap, no leak, heat shield broken off lower spray arm, front bottom inner door seal torn; ordrng 1 WD08X21894 (INNER DOOR BOTTOM SEAL435) and 1 WD35X10393 (LOWER SPRAY ARM44.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/27 TUE ! [**],
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
, CC that machine is ticking. Found vent flapper is ticking against hood. Pulled dryer out and ran test cycle. All sounds normal. Advised customer. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model PDB1600AWN
Near Kent, OH 44240
Robert A.
Job Details: 02/22/2018
Ran unit, Found timer not sending power to fill valve at beginning of heavy cycle, but does for normal and light, needs timer; ordrng 1 99002430 (TIMER), schdld next appmnt for 2/27 TUE !,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/22/2018
Cc not cleaning clothes to cust satisfaction, Ran diagnostics, no codes, ran recal cycle, good, started normal wash, good, no pointers, called wptl cathy. Said do not overlaod unit, load per manualOp test okSr 7721344546; Job Cmpltd,
We serviced a
JGD8430ADS JENN-AIR
Model COOKTOP
Near Gates Mills, OH 44040
Dan H
Job Details: 02/22/2018
Customer complaint that right front burner is not arcing properly, customer swapped out ignitor with different ignitor, unable to remove screws from left front burner head, unit needs new burner head, oriface, and screws, customer does not want repair at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
Replaced broken suspension. Hooked up to testing station. Ran calibration and auto test. All functions normal. No leaks found. Op test ok.; Job Cmpltd,
We serviced a
KRFC704FSS00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 02/22/2018
Customer complaint unit not making ice, confirmed no ice in bin, fill tube heater wire became detached from harness, ordering new ice maker fill tube, order part through 1st source servall; ordrng 1 W11230096 (IM FILL TUBE AND HEATER), schdld next appmnt for 2/26 MON
We serviced a
WOC95EC0AS04 WHIRLPOOL
Model MICROWAVE/HOOD COMBO
Near Mentor, OH 44060
Corey L.
Job Details: 02/22/2018
Installed new latch parts, op test good, door did not come as full assembly, ordering inner door ; ordrng 1 W10687342 (door/mw) and 1 WPW10327373 (vent-oven)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
CC that machine is jumping and shaking and water level not right. Hooked up to testing station..Ran diag, no codes. Ran calibration and auto test. Ran drain and spin. All sounds normal, no jumping, op Test Ok.; Job Cmpltd,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Macaulay G.
Job Details: 02/22/2018
Found that fresh food compartment was not as cold as it needed to be. Fresh food evaporator was not defrosting. Used steamer to defrost evaporator. Thermistor was not in correct position on evaporator. Corrected issue. Tested ok. Work completed.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Painesville, OH 44077
Arthur V
Job Details: 02/22/2018
Found no issue with start button. Button must be held for a few seconds before unit starts. Found squeal coming from roller. Took apart and lubricated all rollers (5) with turbin oil unit op test good. ; Job Cmpltd,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/22/2018
Customer says that clothes have to be washed more than once in order to get them clean, plus be dried for long than fabrics are supposed to be dried for. This is damaging materials. Customer is upset about performance issues. Ran washer through all parts of diagnostics cycles. All tested ok. No errors in washer. Tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Solon, OH 44139
Robert A.
Job Details: 02/22/2018
ust states that the unit works fine, the problem is the installation, the 2screws that hold the unit in place pulled out of the wood under the counter.Need the installer to correctOp test ok; Job Cmpltd,
We serviced a
NTW4705EW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Macaulay G.
Job Details: 02/22/2018
Could not get noise to reoccur. Advised to record noise next time it occurs.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Solon, OH 44139
Robert A.
Job Details: 02/22/2018
ust states that the unit works fine, the problem is the installation, the 2screws that hold the unit in place pulled out of the wood under the counter.Need the installer to correctOp test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 02/22/2018
Ran diagnostics, no water entering unit, no hot water, hose is a flood hose, reset, tested valves, good, ran recal cycle, good, started normal wash, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Painesville Township, OH 44077
Arthur V
Job Details: 02/22/2018
Found tube coming off of filter head cracked causing issue. Need to order reservoir and head assy ; ordrng 1 W10753488 (reservoir), schdld next appmnt for 3/5 MON 8 am,
We serviced a
WFW8540FW whirlpool
Model washer
Near Painesville, OH 44077
Jeff M
Job Details: 02/22/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KFCS22EVMS8 whirlpool
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 02/22/2018
The ICEMAKER is gettin water I jumper t n h unit tested good. Needs a ice maker. Also the dampener motor is vary pound also needs a dampening conrtol ; ordrng 1 W10889233 (ICEMAKER ) and 1 WPW10594329 (DAMPER ),
We serviced a
MDB4949SDH3 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 02/22/2018
The unit was getting power but The installation of the hardwired to the junction box underneath the dishwasher was in properly performed I found the wire nut was fried on the inside wires weren’t completely seated into the Nut. I Strip the wire replaced the nut unit tested good; Job Cmpltd,
We serviced a
MQU2057AEW maytag
Model freezer
Near Oberlin, OH 44074
Paul H.
Job Details: 02/21/2018
Bottom is cold, fan is not running, will need replaced, also found a tear in the door gasket, quoted:
We serviced a
ED5LHAXWS07 whirlpool
Model freezer
Near Avon, OH 44011
Alice M.
Job Details: 02/21/2018
, Temps drifting up, fan and sealed system, good frost pattern, thermostat needs replaced; ordrng 1 W11088945 (THERMOSTAT
We serviced a
WMH2175XVB-1 whirlpool
Model microwave
Near Grand River, OH 44045
Jeff M
Job Details: 02/21/2018
The unit was not powering on. I put the resettable in-line fuse in place of the ceramic fuse unit tested good install ceramic fuse from truck stock unit tested good;
We serviced a
MVWX655DW1 maytag
Model washer
Near Parma, OH 44134
Chad P.
Job Details: 02/21/2018
Unit stored long fill fault and out of balance fault. Cleared faults and ran calibration and service test mode 2x and drain spin. Slightly adjusted fr leveling leg. Unit did not fault at any time. Advised to use as normal. If issues continue contact Maytag back for service. ; Job Cmpltd,
We serviced a
MVWC565FW1 whirlpool
Model washer
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 02/21/2018
Found lid lock failed. Replaced latch assy. Ran normal wash and drain spin. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
MH2175XSB0 whirlpool
Model micro oven
Near Parma, OH 44134
Chad P.
Job Details: 02/21/2018
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Walton Hills, OH 44146
Chad P.
Job Details: 02/21/2018
Found the agitator bolt was missing. Replaced the bolt. Optest ok. Brought parts back for return. ; Job Cmpltd
We serviced a
MVWB750WQ1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/21/2018
Noise was from bearing in washer leaking. Replaced bearing from truck stock. After completion of replacement, tested and heard knock noise. Will return when bearing to is sent.; used 1 W10435302 (BEARING) from stock, schdld next appmnt for 3/1 THU
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 02/21/2018
Customer complaint that unit is leaking, found unit leaking from cold water fill hose(see pics), customer needs to replace fill hose, unit is operating as designed ; Job Cmpltd
Near Moreland Hills, OH 44022
Corina B
Job Details: 02/21/2018
WHIRLPOOL RANGE Can not find a m/s. CC that the ff burner is not lighting. Removed the burner head cleaned the head. Turned the burner on several times and it would light. Optest ok. ; Job Cmpltd
We serviced a
JDB8700AWS2 JENN-AIR
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 02/21/2018
Replaced the adjusters. Ran a calibration. Optest ok. The pivot clip is broken and the rack does not stay up. ; ordrng 1 WPW10082853 (pivot-tine)
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 02/21/2018
Replaced switch and did wire repair. Unit heating now. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEMS378BBL1
Near Fairview Park, OH 44126
Brian B
Job Details: 02/21/2018
Replaced bake element. Tested oven. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
AMANA DRYER
Model ALE565SAW
Near Windsor Township, OH 44099
Robert A.
Job Details: 02/21/2018
Found unit recieving 220vac, element open, fuse and t stat open, needs all 3; ordrng 1 R9900489 (FUSE KIT61.74) and 1 WPY503978 (ELEMENT 48.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
We serviced a
MVWC425BW1 WASHER
Model MAYTAG
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that lid does not lock, ran diagnostics found f5e1(lid switch fault) and f5e2( lid lock fault) error codes, confirmed lid is not locking, found lid switch solenoid open, unit needs new lid lock, installed new lid lock, op test good,; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that unit will not stop running, confirmed unit is in demo mode, turned off demo mode, op test good ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that unit is not heating, confirmed, found element open, found a piece of underwire from a bra welded to element case, unit needs new element, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Corina B
Job Details: 02/21/2018
CC that the Im is not working. Jumpered t to h nothing. Checked voltage 120v to the im. Will need a new IM. called SM to order part ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 2/27 TUE
We serviced a
WED9200SQO WHIRLPOOL
Model DRYER
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 02/21/2018
Customer complaint unit won’t spin drum but heats, found thermal fuse open, element it shorted to manifold, also the thermal cutoff is open, replaced element, thermal fuse, and cutoff, op test good, advised customer to replace foil vent with rigid or solid metal vent; used 1 279816 (CUTOFF), 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Ice maker was leaking into ice bin. Found that ice maker funnel was frozen. Cleared ice blockage and advised to change filter. Tested and filled ok.; Job Cmpltd
We serviced a
KUDS01FLSS6 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 02/21/2018
Replaced the parts listed Optest ng. Will need a new latch and strike. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), schdld next appmnt for 2/27 TUE
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Cleveland, OH 44135
Brian B
Job Details: 02/21/2018
CC of popping noises.heated oven to 350. Customer is hearing Ignitor relight the burner. This sound is normal. All functions are normal. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS1750FS0
Near Fairview Park, OH 44126
Brian B
Job Details: 02/21/2018
Verified pop, Ran entitlement. CC that oven stays warm for 1 1/2 hrs after cooking and cooling fan stays on for that long. Heated oven to 350. Turned off. Elements turned off. Oven started cooling down. Advised customer that it is normal for cooling fan to stay on after cooking to keep electronics cool. Advised customer that downdraft blower under range is not connected to outside vent. He will call install people to install properly. Op test ok. ; Job Cmpltd,
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Searched for source of water, water is leaking from the sink fitting, not something we were involved in at all for the repair, showed customer source of leak.; Job Cmpltd,
We serviced a
MDB7609AWW2 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Replace CNTRL elec board,and user interface,ran auto test ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/21/2018
Replaced main control, ran test 51, op test ok.; Job Cmpltd,
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Not repairable dent on corner latch speaking to Techline ,sr#7721333188; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Ran diagnostics test no errors running good ; Job Cmpltd,
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/21/2018
Found actuator missing from pedal causing monitory switch to not engage. Needs actuator replaced. Screws also missing. Per a.b. No charge. ; ordrng 2 WP489478 (SCREW)s and 1 WPW10451270 (ACTUATOR),
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 02/21/2018
Auger is energizing, it or bin is stripped, hard to determine exact culprit, ordering shaft, auger, and ice bin; ordrng 1 W10822606 (motor) and 1 W11129522 (CONTAINER ) and 1 WPW10347114 (shaft),
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Damage damper is not letting air cooling to the food section,ordering ; ordrng 1 WPW10594330 (control DAMPER )
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/21/2018
Ran test cycle, tested fine, issue is intermittent timing out, needs machine control, wait for customer to call to order, leaving ticket open
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Ran diagnostics, f0e3 overload, f0e5 off balance, f2e1 stuck key, this is a combination that results from bad board, ordering ; ordrng 1 W10920541 (BOARD),
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS51IS2
Near Westlake, OH 44145
Brian B
Job Details: 02/21/2018
Found drain in freezer clogged and ice forming on bottom. Removed door and evap cover. Cleared drain trough. Pulled machine. Removed and cleared plugged drain tube. Set controls. Op test ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Conneaut, OH 44030
Arthur V
Job Details: 02/21/2018
Found unit water line freezing at the ice maker. Needs heater for water line. ; ordrng 1 W10815476 (tube-water) and 1 WPW10554299 (heater), schdld next appmnt for 2/28 WED !,
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 02/21/2018
Found valve stripped, replaced, op test okOfr 2500001784; Job Cmpltd,
We serviced a
MFF2258VEW6 maytag
Model refrigerator
Near Geneva, OH 44041
Jeff M
Job Details: 02/21/2018
Icemaker was not working the heating elements is not working icemaker was jamming. I installed truck stuck the unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock,
We serviced a
EI30EW45PSC electrolux
Model range
Near Painesville, OH 44077
Jeff M
Job Details: 02/21/2018
, I took the machine apart I got to the fan was unable to remove the nut holding the fan in place because one person has to hold the back of a fan while the other person works inside the oven to remove the nut. Also appears that the sound is coming from the cabinet as it flexes expands well it heats up and hits the fan blade possibly this is a two-man job on able to complete repair by myself;
We serviced a
LGUB2642LF3 frigidaire
Model refrigerator
Near Roaming Shores, OH 44084
Jeff M
Job Details: 02/21/2018
The unit had a evap fan error code. Unfortunately I was unable to duplicate an issue in my time of arrival the code was not present. But it did look up the code everything he was describing point to the fan customer also called Frigidaire they recommended the evap fan estimate only if it happens again he will call back; ordrng 1 5303918551 (evaporator kit),
We serviced a
KDFE104DSS0 kitchenaid
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details: 02/21/2018
Found both upper and lower sprayers clogged. Ran normal wash. All operations check normal. Needs both sprayers replaced. Cust can install. No need to return.
We serviced a
MFI2568AEQ whirlpool
Model refrigerator
Near Walton Hills, OH 44146
Chad P.
Job Details: 02/21/2018
Found filter housing not seating with filters correctly and making a loud noise when water dispensed. Needs filter housing replaced. ; ordrng 1 WP12956202 (FILTER HOUSING ASSY)
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 02/21/2018
Found hinge cover, pantry glass, pantry, drip tray, bin, rollers and end caps missing or broken. Needs all replaced. ; ordrng 1 W10465768 (cover, HINGE, LH) and 1 WPW10308869 (BIN, MED) and 2 WPW10353932 (ENDCAP)s and 1 WPW10356019 (DRIP TRAY) and 1 WPW10359255 (ROLLER RH ASSY) and 1 WPW10359256 (ROLLER ASSY) and 1 WPW10397907 (PANTRY) and 1 WPW10513681 (GLASS, PANTRY),
We serviced a
WFG540H0ES1 whirlpool
Model range
Near Bedford, OH 44146
Chad P.
Job Details: 02/21/2018
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 02/21/2018
Customer complaint that unit does not spin, ran diagnostics found f7e1(basket speed fault), f8e1(long/no fill), f7e7(motor unable to reach target rpm) error codes, found optical sensor not reading basket, unit needs new shifter, installed new shifter, ran recalibration cycle, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Kent, OH 44240
Robert A.
Job Details: 02/21/2018
Ran diognastics, excess soap in unit, heater is working, suggest using less soap, run hot water in sink before starting unit, use rinse aid, op test ok; Job Cmpltd,
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44108
Dan H
Job Details: 02/21/2018
Customer complaint that unit will not drain, confirmed, found a piece of broken glass lodged in drain pump, removed, unit drains, op test good ; Job Cmpltd
We serviced a
MVWC450XW4 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corey L.
Job Details: 02/21/2018
Customer complaint unit does not spin, ran diagnostics, no faults found, took wash plate off and cleaned out change, put together and manually tested gentle and high agitation as well as low and high spin, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/21/2018
Found that paddle to water dispenser was sticking. This was due to pop or some other sugary substance being put into a glass p, then having ice to be dispensed into it and splashing up. Cleaned back of paddle and lubricated to help prevent this issue in the future. Explained to customer as to why issue had occurred. Tested ok.; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Found that all components on dryer tested ok. Terminal block had stripped out nuts and were missing screws. Replaced terminal block kit from truck stock. All tested ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
WMH32519FW1 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Called whirlpool tech line. They informed me that with the extensive damage that the unit has, the customer will need to contact trade customer support for final conclusions.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Bay Village, OH 44140
Brian B
Job Details: 02/21/2018
Machine not draining. Removed drain pump. Found broken impeller. Will give est on new pump. Customer does not want to repair., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Avon Lake, OH 44012
Brian B
Job Details: 02/21/2018
Replaced sump assembly. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Jefferson, OH 44047
Arthur V
Job Details: 02/21/2018
Installed all parts listed ran calibration cycle. Passed. Started unit on normal wash unit filled washed and drained spun out properly. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Chardon, OH 44024
Arthur V
Job Details: 02/21/2018
Replaced erc and oven sensor. Tested at 350 deg. Op test ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/21/2018
Ran diagnostics, no codes, ran cycle, good, found that afresh hold is on, this will keep door locked and fan running, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model CFCP1NIZASS
Near Solon, OH 44139
Robert A.
Job Details: 02/21/2018
Found frz door not sealing at top, corrected, removed ice from fan, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model KDTM404EBL1
Near Pepper Pike, OH 44124
Robert A.
Job Details: 02/21/2018
Installed spray arm, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSP01
Near Gates Mills, OH 44040
Robert A.
Job Details: 02/21/2018
Installed latch, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FCED3000ES0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44119
Dan H
Job Details: 02/21/2018
Customer complaint that drum is not turning, found belt snapped, idler pulley is free, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 134503600 (belt), schdld next appmnt for 2/28 WED
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/21/2018
CC that the fz door keeps opening. The gasket is sealing good. Used Vaseline around the gasket door, does not open when opening the ff door closes. Optest ok. Brought part back for return. ; Job Cmpltd