We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
06/06/2018
Replaced control board and gear case. Ran through calibration and tested washer=operating properly.; Job Cmpltd
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details:
06/06/2018
Found belt damaged, used belt from truck stock and tested dryer, operating properly. Advised customer to install proper vent, semi-rigid or rigid.; used 1 341241 (BELT)
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details:
06/06/2018
, Installed cap. Op test no good. Found no fans running. Comp not running and all lights working. Found thermostat (freezer control) open. Bypassed and unit came on. Need thermostat replaced. Checked all electrical connections. All check good.; ordrng 1 W10752646 (thermostat),
We serviced a
41743042200 KENMORE
Model WASHER
Near Cleveland, OH 44113
Brian B
Job Details:
06/06/2018
Customer said machine is still doing same thing, not spinning. Found machine will not go into final spin. When timer is set to final spin, tub does not spin at high speed. probably speed control unit, but could also be timer or both.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 4A14005232
Near Burton, OH 44021
Robert A.
Job Details:
06/05/2018
Found good water flow at bottom of door, line in door frozen, ice door not sealing, needs ice door, disp heater, tubing and water valve, no sealing; ordrng 1 218976409 (TUBE) and 1 241806601 (FITTING) and 1 242074223 (IcE DOOR ASM) and 1 242252702 (VALVE) and 1 5303918596 (DISP HEATER KIT), schdld next appmnt for 6/12 TUE
We serviced a
MVWX655DW Maytag
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details:
06/05/2018
Customer complaint washer does nothing and has water inside, she said it filled up with water then flashed red on sensing then shut down, confirmed unit not responding to any commands, cannot enter service mode, green led on board not lit, board is receiving 120v, unit is plugged into a gfi, advised customer to have an electrician replace fig with a regular receptacle, unit not responding with extension cord to another outlet either, needs control; ordrng 1 W11116592 (cntrl-elec),
We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details:
06/05/2018
Replaced the controls and evap cover
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEQ4
Near Munson Township, OH 44024
Arthur V
Job Details:
06/05/2018
Found unit not going into defrost. Bi metal was closed. Heater working. Needs control bd replaced. Replaced with truck stock. Took old part for core return. Customer to leave unit off for 48 hrs to completly defrost unit. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmplt
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FSST01
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
06/05/2018
Found ice cube stuck i stripper, 1/2 of a tooth missing causing ice to jam, ; ordrng 1 2198597 (I/M), schdld next appmnt for 6/12 TUE !,
We serviced a
GFE28HMHCES GE
Model Refrigerator
Near Eastlake, OH 44095
Brian M
Job Details:
06/05/2018
Cc that units UI is locked out Found UI not unlocking removed UI and it went crazy flashing and beeping Needs a UI replacement Customer does not want to repair at this time
We serviced a
MGD3500FW0 Maytag
Model Dryer
Near Fairview Park, OH 44126
Corey L.
Job Details:
06/05/2018
Customer complaint clothes were extremly hot and had a burn smell once, customer then heated on a lower heat setting and said it working fine, customer has a foil style vent, advised to replace with a solid rigid or semi-solid rigid metal vent, started timed dry on high heat, let run for 30 min, temp in unit was 109, unable to duplicate the problem, flame is normal;
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details:
06/05/2018
No model/serial tag, Customer complaint that upper rack is falling off, confirmed, unit needs new left hand upper rack track, installed new upper rack track from truck stock surplus, op test good; used 1 W11048934 from stock, Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details:
06/05/2018
Installed new upper spray arm and user interface, op test good; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details:
06/05/2018
Replaced gear case in washer. Ran through calibration cycle, and manual cycle. Operating properly. Set water mitigation mat.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details:
06/05/2018
Installed parts listed. Advised to allow 24 hrs for normal operations to resume. ; Job Cmpltd
We serviced a
WRF954CIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details:
06/05/2018
Icemaker not making ice. Ran diag, step 97, fill test. Water comes out at top hinge connector, but not at Icemaker. Removed Icemaker and found fill tube frozen and fill tube heater wire broken off where it enters door. Sent pic. Will need new door.; ordrng 1 W10895452 (DOOR) and 1 W11123970 (USER INTERFACE )
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details:
06/05/2018
Found top of freezer door not sealing. Used steamer to clear frost and reform gasket. Found food package putting pressure on door. Removed package and advised customer. Door now sealing properly. Op test ok.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near North Royalton, OH 44133
Jeff M
Job Details:
06/05/2018
The units door is wet after a cycle. Cust was not using rinse aid ; Job Cmpltd, saved tckt
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Eastlake, OH 44095
Brian M
Job Details:
06/05/2018
Installed control board ran auto test and calibration test OP TEST OK
We serviced a
WFG540H0ES1 Whirlpool
Model Range
Near Fairview Park, OH 44126
Corey L.
Job Details:
06/05/2018
We serviced a
MFI2665XEB5 Maytag
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details:
06/05/2018
Replaced ice maker. Optest n/g. Checked the water valve 2.3volts when the ice maker cycled. had a 120volts going to water valve. Will need a new water valve. Called SM to order part. ; ordrng 1 WPW10312696 (water inlet valve 10048)
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details:
06/05/2018
Checked outlet, good, turned cold water on full, Ran diagnostics, no codes, watched cycle, good, ran quick wash, watched entire cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Broadview Heights, OH 44147
Jeff M
Job Details:
06/05/2018
he unit Will occasionally make a higher pitch humming noise coming from the compressor explain to the customer that is the compressor turning on after a defrost cycle unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL5
Near Parma, OH 44130
Jeff M
Job Details:
06/05/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
CROSLEY DRYER
Model VGD6505GW0
Near Parma, OH 44134
Jeff M
Job Details:
06/05/2018
The unit had a screw between the drum n felt. I removed the screw unit op tested good
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Garfield Heights, OH 44125
Brian M
Job Details:
06/05/2018
Cc that unit will not turn on Found thermal cut off and thermal fuse Open Replaced thermal and cut offs Unit will now run but no heat they have to get there gas line fixed
We serviced a
MAYTAG DRYER
Model MDG78PNBWW
Near Independence, OH 44131
Jeff M
Job Details:
06/05/2018
This machine is an actual commercial grade dryer I need to contact Maytag commercial support; Job Cmpltd,
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Dan H
Job Details:
06/05/2018
Customer complaint that unit is leaking, started normal wash cycle, confirmed found unit leaking from fill hose, ordering new fill hose; ordrng 1 W10878507 (hose-fil)
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details:
06/05/2018
Customer complaint that unit is not starting and customer has to unplug unit and plug it back in now only quick wash is working, started normal wash cycle, showed customer that when user interface is woke up from standby it will default to quick wash and you have to use the cycle selector button to change cycle, unit filled and began washing, started all other cycles, with same results, found outlet that unit is plugged into burned out, advised customer that they need an electrician to replace outlet, unit is operating as designed ; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details:
06/05/2018
Customer complaint that unit is not draining and now not working, found breaker tripped, reset breaker, started normal wash cycle, found drain hose extension clogged, unit drains just fine, drain hose extension is not part of unit so is not covered under warranty, advised customer that they need a plumber to unclog drain hose extension; Job Cmplt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Munson Township, OH 44024
Arthur V
Job Details:
06/05/2018
Found 120 v to control. No light. No response. Needs control ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/11 MON !,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details:
06/05/2018
Replaced freezer door on refrigerator. Set down water mitigation mat. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNSS00
Near Ravenna, OH 44266
Robert A.
Job Details:
06/05/2018
Installed i/m, cycled, op test ok; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details:
06/05/2018
Found evaporator drain clogged with debris. Cleared and adjusted drain, defrosted ice out of bottom of freezer with steamer.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details:
06/05/2018
Found unit in suds lock. Cleare faults. Ran service mode and calibration. Hot and cold reversed. Corrected. ; Job Cmpltd,
We serviced a
DBXR453EA1WW GE
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details:
06/05/2018
Found venting fully restricted. Cleared venting. Op test ok. Advised to change plastic venting as it can be a fire hazard.
We serviced a
LDE9606ACE MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details:
06/05/2018
Replaced listed parts. Ran test cycle. Op test ok
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Aurora, OH 44202
Corina B
Job Details:
06/05/2018
CC that the unit fills and quits. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT, F8E3 – OVERFLOW CONDITION, ran a calibration. Checked the lid lock, 105 ohms. Blew in the pressure hose, clear. Checked the hose, clear. Ran a normal load filled to normal fill. Ran a drain and spin, lid locked and did not unlock. Replaced the lock from t/s. Lid lock is in locked position and will not unlock. Will need a new lid lock and control. Called Sm to order parts. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec), used 1 W10838613 (LATCH)
We serviced a
KITCHENAID REFRIGERATOR
Model K55542MAX01
Near Shaker Heights, OH 44120
Jeff M
Job Details:
06/05/2018
Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT90SLYM3
Near Painesville, OH 44077
Arthur V
Job Details:
06/05/2018
Found unit needs motor and sump assy,drain pump,top rack adjusters ,and lower spray arm. Est = 89.95 sc. 125.00labor. 299.21 parts and shipping. Total est = 550.15. Parts needed are 1-wpw10491331 And 1- W10712395. And 1-WPW10348269 and and 1- WPW10605057. CUST DOES NOT WANT REPAIRED. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL2
Near Madison Township, OH 44057
Arthur V
Job Details:
06/05/2018
Found unit needs a control panel ( most screws broken) and wheels for bottom rack ; ordrng 4 W10195416V (wheel)s and 1 WPW10500172 (panel-cntl),
We serviced a
WOD51EC0AS05 Whirlpool
Model Range
Near Shaker Heights, OH 44122
Brian M
Job Details:
06/05/2018
Cc that unit is not operating and doors are locked after using self clean I can not unlock the doors and unit is mounted to wall replace the thermal fuse and hi limit, control board ; ordrng 1 4449751 (thermostat,hi limit) and 1 W10545291 (fuse-thrml) and 1 W11035600 (cntrl-elec)
Near Madison Township, OH 44057
Arthur V
Job Details:
06/05/2018
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Robert A.
Job Details:
06/05/2018
Ran diagnostics, water error, tested valves, turned on cold water, good, ran recal cycle, good, started normal wash, op test ok; Job Cmpltd,
We serviced a
KGCT055GBL1 Kitchenaid
Model Cooktop
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
06/05/2018
Cc that unit will not light Spark module getting power but non igniting Needs spark module replaced Customer needs it shipped to different Address put it in the notes ; ordrng 1 WP8522422 (module-spk10861)
We serviced a
WDT750SAHZ Whirlpool
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details:
06/05/2018
Replaced detergent dispenser, op test good; Job Cmpltd
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details:
06/05/2018
Customer complaint ice maker is not making ice, found ice cubes halfway ejected out of the mold, jumped im, there is a dead spot where motor is skipping or stalling, replaced ice maker, new im not filling with water, needs valve also; ordrng 1 WPW10420083 (valve), used 1 W10884390 (ICE MAKER ASSY)
Near Aurora, OH 44202
Corina B
Job Details:
06/05/2018
Whirlpool Dryer CC that the unit is not heating. Checked outside vent, good. Found the heater is open. Will need a new heater. Called SM to order part; ordrng 1 WP3387747 (element),
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rootstown Township, OH 44272
Robert A.
Job Details:
06/05/2018
Ran diagnostics, no codes, watched cycle, arms moving, no codes at end of cycle, sump clear, suggest running hot water in sink before starting unit, op test ok; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Rootstown, OH 44272
Robert A.
Job Details:
06/05/2018
Installed timer, set for 30 min, unit heating, checked out settings, good, op test ok; Job Cmpltd,
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
06/05/2018
Customer complaint of frost build up, confirmed, found frost in freezer section and condensation on roof of fresh food section, found tear in fresh food section door seal, unit needs new fresh food section door seal; ordrng 1 W11030683 (SEAL)
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details:
06/05/2018
Found area in FZ compartment below evaporator pan froze up, drain pan element is open. Defrosted freezer. Office to order evaporator pan kit W10199915.; ordrng 1 W10199915 (pan-drip)
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details:
06/05/2018
Installed door. Op test ok. ; Job Cmpltd
We serviced a
WUW35X15DS WHIRLPOOL
Model WINE COOLER
Near Avon Lake, OH 44012
Brian B
Job Details:
06/05/2018
Leveled machine. All sounds normal, including compressor. Machine operating properly.; Job Cmpltd
We serviced a
KDPE334GPS0 Kitchenaid
Model Dishwasher
Near Bentleyville, OH 44022
Corina B
Job Details:
06/05/2018
CC that the unit does not drain. Drain pump was not received. Checked the connections the garbage disposal found the hole to the garbage disposal was still there. Knocked out the hole to the garbage disposal out. Ran a cycle and a drain. Optest ok.
We serviced a
KBMC140HSS0 Kitchenaid
Model Microwave
Near Chagrin Falls, OH 44022
Corina B
Job Details:
06/05/2018
Replaced the springs. Optest ok
We serviced a
FGHB2866PF2 FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details:
06/05/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
06/05/2018
Removed door panel and ran normal wash. Found door insulation molding. Needs replaced. Also, disp is leaking rinse aid. Also needs replaced. ; ordrng 1 W11126003 (INSULATION) and 1 WPW10671905 (DISPENSER) and 1 WPW10746770 (INSULATION)
We serviced a
ZISB36DYB GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details:
06/05/2018
Found drain pan frozen again and water leaking out. Used steamer to clear ice. Removed pan and installed new drain tube
We serviced a
MVWB765FWO Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details:
06/05/2018
Customer complaint she seen water on floor of basement around washer so she called, since she has used the washer with no leaks occurring but it’s shakier than normal now, ran diagnostics no codes found, started quick wash, unit filled and drained without any signs of past or present leaking, left mat, unit was unlevel, leveled unit, op test good;
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Shaker Heights, OH 44122
Jeff M
Job Details:
06/05/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44119
Jeff M
Job Details:
06/05/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details:
06/05/2018
Replaced FF and FZ doors on refrigerator. Used steamer to mold seals. Put down water mitigation mat. Note, fresh food door that was sent has dent in the bottom, office to order another FF stainless steel door.; ordrng 1 LW10638684 (dor-fip)
We serviced a
KUDS30FXSS9 KITCHENAID
Model DISHWASHER
Near Highland Heights, OH 44143
Dan H
Job Details:
06/05/2018
Customer complaint that control panel is not working, installed control and user interface , op test good; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details:
06/05/2018
Installed evap and drier. Charged unit. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details:
06/05/2018
Ran diognostics, 1-2 acu faulure, 5-2 door lock failure, checked connections on lock and acu, good, ran diognostic cycle, no errors, started normal wash, after 5 min, unit stopped and unlocked, after a few minuts, tech pressed start, door locked and continued cycle, after 4min unit stopped and unlocked, pressed start, cycle continued, talked w/jr, needs acu and lock; ordrng 1 W11029153 (ACU) and 1 WPW10443885 (LOCK), schdld next appmnt for 6/5 TUE ! [**],
We serviced a
WFW8540FW1 Maytag
Model Washer
Near Mentor, OH 44060
Brian M
Job Details:
06/05/2018
Cc that unit will not drain or spin Ran diagnostics found no errors Ran auto test completed with out error OP TEST OK
Near MENTOR ON THE, OH 44060
Brian M
Job Details:
06/05/2018
MEDC215EW1Cc that unit does not shut off Found dryer making heat and running but timer will not advance Needs timer replaced ; ordrng 1 WPW10185982
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Painesville, OH 44077
Holly Butcher
Job Details:
06/05/2018
Installed door and handle OP TEST OK
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details:
06/05/2018
Customer complaint soap not breaking down, ran diagnostics found f3e3 owi failure, f7e1 no heat, ran test cycle, wash pump did not start unit got stuck on 3rd cycle on test mode, found triac fuses with less than 3 ohms(0.00), unit needs new control ; ordrng 1 W11084330 (cntrl-elec),
We serviced a
WFW87HEDW0 Whirlpool
Model Washer
Near Cleveland, OH 44139
Corina B
Job Details:
06/05/2018
Replaced the parts listed. Found the outlet has an open ground. Will need a electrician. Ran for 15 minutes on a normal load. Optest ok.
We serviced a
GHWS3605FORR GE
Model WASHER
Near Geneva, OH 44041
Dan H
Job Details:
06/05/2018
Installed new control and user interface, op test good ; Job Cmpltd
We serviced a
MEDX6STBW1 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Macaulay G.
Job Details:
06/05/2018
, Replaced door handle and temperature selector switch. Tested, all cycling ok. ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Chad P.
Job Details:
06/05/2018
Installed rack parts. Cust states that unit is still having a problem with the unit. Found upper tracks disengaging and passing on door. Needs tracks replaced. ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK)
We serviced a
KGCT365T KITCHENAID
Model COOK TOP
Near Shaker Heights, OH 44122
Chad P.
Job Details:
06/05/2018
Found unit is serviced by removing the bottom. Unit will required to be removed from gas supply.
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Corey L.
Job Details:
06/05/2018
Before installing part started clearing ice and frost, and found the seal wasn’t closing not only because of ice but the bottom left corner or frz door is hitting cupboard next to unit not allowing a full seal every time, after clearing the ice brick from ice maker, the fill tube itself wasn’t frozen, water valve not needed,
We serviced a
WRT518SZFM00 Maytag
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details:
06/05/2018
Customer complaint of frost on food in door of freezer, confirmed, found freezer door not able to shut all the with the amount of food, had customer rearrange freezer, door now shuts all the way, seals are good, unit is operating as designed ; Job Cmpltd,
We serviced a
MFI2269FRZ02 Maytag
Model Refrigerator
Near Cleveland, OH 44104
Corey L.
Job Details:
06/05/2018
Customer complaint ice maker spits out ice, she can’t get ice to land in a small cup, explained to hold cup there for a few more seconds after letting go of the button to allow the ice chute to clear, demonstrated, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Jefferson, OH 44047
Brian M
Job Details:
06/05/2018
Cc that unit will not startFound lid lock clicking but not engaging Needs lid lock replaced Used lid lock from truck stock OP TEST OK ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
ASD2275BRB00 Amana
Model Refrigerator
Near Perry, OH 44081
Brian M
Job Details:
06/05/2018
Installed fittings and tube OP TEST OK
We serviced a
665.13839K601 Whirlpool
Model Dishwasher
Near Perry, OH 44081
Brian M
Job Details:
06/05/2018
Cc had dishwasher torn apart Showed me a broken chopper blade Needs new chopper blade; ordrng 1 WP8268383 (chopper2747)
We serviced a
KSRS27IHWH02 Kitchenaid
Model Refrigerator
Near Newbury Township, OH 44072
Corina B
Job Details:
06/05/2018
CC that the unit is not staying at temp. Ff 41 and fz 0. The temps is at a colder setting. ; ordrng 1 WP2161460 (thermostat 9428),
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Elyria, OH 44035
Brian B
Job Details:
06/04/2018
emp 17 degrees freezer,and 42 degrees on ff. Removed freezer bins and evap cover. Partial frost pattern on freezer evap. Leak in sealed system. Ran step 56, e5 error code and step 4. Valve working properly. Will need ff evap and drier. Called TL, Leon, 7722145222. He said to replace ff evap, filter and drain pan under s code, s71233. Also, ice chute gasket has mold on it that will not come off. Will need to replace. Office to order parts.; ordrng 2 W1043759 (DRIER)s and 1 W10537710 (pan-drip) and 1 W10917531 (EVAP) and 1 WPW10347087 (ICE CHUTE GASKET)
We serviced a
ZFSB23DNDSS GE
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Dan H
Job Details:
06/04/2018
Customer complaint that unit is leaking, found ice maker water line cracked causing unit to leak when ice maker called for water, removed broken section from water line, reinstalled, op test good
We serviced a
KUDE60FVSS1 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Dan H
Job Details:
06/04/2018
Customer complaint that unit is not draining, Unit was filled with water when tech arrived, pressed cancel button, unit drained, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, customer does not want repair at this time
We serviced a
WRF757SDEM01 Whirlpool
Model Refrigerator
Near Parma, OH 44130
Holly Butcher
Job Details:
06/04/2018
Temp at 50 in ff, found ice built up on ff evap, thermistors good, found copper line pressing on evap cover not allowing cover seal properly, corrected, cleared ice completely;
We serviced a
NTW4516FW2 WHRILPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
06/04/2018
Customer complaint that unit will not stop running, unit unplugged when tech arrived, plugged in, found unit paused mid cycle, cancelled, unit did not start up on its own, ran diagnostics no error codes found, ran drain and spin cycle, unit completed cycle, unit did not start back up, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Moreland Hills, OH 44022
Corina B
Job Details:
06/04/2018
CC that the unit just rinse the clothes and does not spin the clothes out. Ran diag f0e5 Off Balance Load. Ran a rinse and spin with towels. Running as designed. Optest ok.
We serviced a
110.20882990 KENMORE
Model WASHER
Near Cleveland, OH 44121
Dan H
Job Details:
06/04/2018
Customer complaint that unit is not draining, found coupler broken, unit needs new coupler; ordrng 1 285753A (coupling,motor)
We serviced a
MEDC21EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Macaulay G.
Job Details:
06/04/2018
Found bolt broken off inside terminal block. Removed broken parts and repaired terminal block. Used part 279320 (terminal block) from truck stock.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details:
06/04/2018
Could find no leaks from washer. Cleaned water up and drained washer. Found water coming from behind wall. Customer will need to call a plumber. ; Job Cmpltd,
We serviced a
KDPE234GPS KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details:
06/04/2018
Found dishwasher not working. Found that no power was to dishwasher. Part of outlet is burned and needs replaced. Customer will call electrician. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details:
06/04/2018
Found temperature and control display working sporadically. Replaced control board from truck stock. Programmed =working properly.; used 1 WPW10503278 (CTRL BOARD)
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details:
06/04/2018
Found fz cooling and freezing. Ff warming. Found ff thermistor open. Moved harness and Thermistor checks good. Needs harness replaced. Doesn’t show available on lookup. Need to order evap assy and removed parts needed. ; ordrng 1 W11116006 (EVAP ASSY)
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details:
06/04/2018
Installed parts listed. Defrosted evap. Op test ok. ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details:
06/04/2018
Replaced compressor and filter drier. Charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details:
06/04/2018
CC that machine won’t drain. Hooked up to testing station. Machine drained out. Ran diag, no codes. Ran calibration, auto test, and drain and spin. Op test ok.; Job Cmpltd
We serviced a
WTW5500XWO Whirlpool
Model Washer
Near Fairport Harbor, OH 44077
Brian M
Job Details:
06/04/2018
Cc that water enters when draining Found water valves not closing even when power is removed Needs water valves replaced Customer will be installing these parts ; ordrng 1 W10404050 (lid lock5323) and 1 W11158805 (WATER VALVE 13779) and 1 WPW10240513 (door strike2662),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details:
06/04/2018
Washer will not start. 120v into control. No green led 5v supply, will need new control. Office to order.; ordrng 1 W11116592 (CNTRL)
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details:
06/04/2018
Found ff door not sealing. Removed and shimmed doors. Used steamer to form gasket. Op test ok.; Job Cmpltd
