Near Bainbridge Township, Ohio 44023
Joe O
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed control and power supply board. Unit is cooling. Lights are on. Advised customer to allow 24hrs for unit to get to temp. Op test ok
Near Solon, Ohio 44139
Joe O
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW97HEXW2 Cc: not workingEntered diagnostics. Found error code f6e1(communication error between ccu and mcu) and error f6e5(communication error between ccu and expansion board). Ran quick diagnostics test. Error codes came back. Ran diagnostics steps. Needs control
Near Mentor, Ohio 44060
Jason N
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG745H0FS1 Cc unit front burner flames too high on lowAdjusted LF and RF burners for a simmer flame. Op test good.
Near South Euclid, Ohio 44121
Jason N
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed Fc evap fan motor, main board and power board. Watched unit operation for 10 min. Op test good."
Near Munson Township, Ohio 44024
Joe O
Job Details: 01/27/2020
RANGE KITCHENAID KSEG700ESS3 Installed console. Ran test cycle. Op test ok
Near South Euclid, Ohio 44121
Jason N
Job Details: 01/27/2020
RANGE KITCHENAID KGRS505XSS05 Installed burner valve. Op test good. Also helped customer clean inside of oven door glass.
Near Mentor, Ohio 44060
Joe O
Job Details: 01/27/2020
DRYER WHIRLPOOL WED7800XW0 Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 01/27/2020
WASHER MAYTAG MVWC565FW1 Cc unit not unlocking Ran diagnostics no codes stored. Installed new control using customer supplied pre Is part. Ran auto teat and calibration. All functions passed. Op test good.
Near Avon, Ohio 44011
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WSZ57L18DM00 "Checked temperature 68 degrees,unplug unit and replace new control and it started cooling,opt test ok"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 01/27/2020
RANGE KENMORE 790.9641940F Replace hinge s opt test ok ; used 1 SHIPPING (shipping and handling) from stock
Near Berea, Ohio 44017
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace door,opt test ok"
Near Brecksville, Ohio 44141
Corey L.
Job Details: 01/27/2020
DRYER WHIRLPOOL WED8200YW0 "Customer complaint dryer has gotten louder than when purchased but it’s not that big of a deal, unit feet need adjusted to prevent the operational shaking from rattling panel, husband can adjust feet"
Near Mentor, Ohio 44060
Corina H
Job Details: 01/27/2020
REFRIGERATOR JENN-AIR JFC2089HES "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok unit was pulled out when arriving, cust will reinstall. Did leave a water mat. ; used 1 SHIPPING (s
Near Brecksville, Ohio 44141
Corey L.
Job Details: 01/27/2020
DRYER WHIRLPOOL MGDB880BW0 "Cc still not heating well, vent was replaced but inlet from wall collapsing from clamp restricting hole, re-shaped but it is weak, advised customer have Ebel’s or vent wizard properly install vent, adding an elbow may be possible to push unit back flush
Near Ashtabula, Ohio 44004
Arthur V
Job Details: 01/27/2020
GAS DRYER SAMSUNG DE400GWHDWR/AA Found unit cycling and heating. Unit short cycling. Found vent outlet clogged causing issue. Took pic advised customer
Near Parma, Ohio 44130
Corey L.
Job Details: 01/27/2020
WASHER KENMORE 110.8137512 "Customer complaint washer not spinning, confirmed found gearoil dripping from transmission, unit needs gearcase coupling and bearings, gearcase no longer available unable to repair"
Near Russell Center, Ohio 44072
Jeff M
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new part unit op tested good. Customer had the unit shut down and pulled out. I did not have to move the machine I did recommend for the customer to wait 24 hours before putting food back into it
Near Cleveland, Ohio 44123
Corina H
Job Details: 01/27/2020
DRYER WHIRLPOOL WED4815EW1 "CC that the unit will not turn on. Checked terminal block l1 to n 120 volts, l2 to n 0 volts, l1 to l2 120 volts. Checked the fuse, open. Replaced the fuse at breaker. Working as designed. Customer has a foil style vent advised customer to replace with a
Near MIDDLEBRG HTS, Ohio 44130
David R
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Cc of leveling gap in middle. Explained that it looks normal. Took off bottom kick plate, no leveling feet, only have rollers that move up of down. Can adjust door if need be. Slightly took door off top hinges. Explained bottom of door will not move side
Near Cleveland, Ohio 44119
Corina H
Job Details: 01/27/2020
WASHER AMANA NTW4516FW3 "CC that the unit shakes when spinning. Checked the suspension rods, good. Ran diag no codes. Checked the basket center. Started a rinse and spin with clothes, good. Advised cust to 1-2 tablespoons of he detergent and 6-8 bath towels. Optest ok."
Near Maple Heights, Ohio 44137
Jeff M
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced The filter unit tested good
Near Cleveland, Ohio 44118
Dan
Job Details: 01/27/2020
N/A N/A DU1010XTXQ0 "Customer complaint that unit is not starting, confirmed, found clean light flashing 7 times indicating a problem in the heating system, ran test cycle, heater was on the whole cycle, unit needs new control; ordrng 1 W11202742 (cntrl-elec)"
Near Parma, Ohio 44134
Corina H
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDFE104HPS0 "CC that the unit will not drain. found a black rubber hose attached to the drain hose, kinked under the sink. Straighten out the drain hose,started a cycle and unit drained. Unit is not screwed in, advised cust to secure to cabinets or the countertop and
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 01/27/2020
DBL WALL OVEN MAYTAG MGT8720DS05 "Cc upper oven bake not working, lower oven temps inconsistent Found upper oven bake ignitor drawing 0a, good voltage at 122v. Replaced upper bake ignitor using truck stock, ran bake test to 350, op test good. Replaced lower oven door gasket using custome
Near Seven Hills, Ohio 44131
Corina H
Job Details: 01/27/2020
DISHWASHER KITCHENAID KUDC10IXWH6 "CC that the unit is leaking. Cust install a gasket, had the gasket backwards. Reinstalled the gasket. Optest ok."
Near Cleveland, Ohio 44128
Jeff M
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW4950HW1 Water valve was not needed the machine had offbalance code I cleared the code recalibrated machine unit tested
Near Independence, Ohio 44131
Corina H
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 CC that the unit is not cooling ff 48* Fz 23. Checked the ff evap good frost pattern Fz partial frost pattern. Ff evap is non coated evap. Will need a new evap and compressor. The insulation to the ff evap is broken and falling apart will need a new insu
Near Berea, Ohio 44017
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL AGR5330BAW3 Cc of gasket. Gasket is ripped and coming off. Ordering gasket ; ordrng 2 WPW10535778 (gaskt-door)s
Near Willowick, Ohio 44095
Dan
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that drawer will not close, found zip tie holding water reservoir broken, remounted reservoir with new zip tie, op test good"
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of noise when opening Found middle section drain hose laying on left spring and when opening it it rubbed against it also found middle section of drain hose to missing hose clamp installed clamp from truck stock OP TEST OK ; used 1 WP3367052 (CLAMP ) f
Near Oakwood Village, Ohio 44146
Corina H
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cust showed pop, sent pic CC that the control will not go to 18. Advised cust the freezer is recommended for 0* and 37* for the ff. The -18 is Celsius. Optest ok"
Near Aurora, Ohio 44202
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL RBD275PDQ12 Cc of error Found error of f2e6 (cancel key drive line open) Followed tech sheet says to reboot unit and hit cancel if error comes back it needs keypad Within 40 sec error came back Needs key pad Parts are NLA
Near Reminderville, Ohio 44202
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW0 Customer never received tub hub Installed gearcase tub hub and washplate Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Near Streetsboro, Ohio 44241
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW0 Cc unit not agitating properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB2616) from stock
Near Kent, Ohio 44240
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL MER6600FW2 Cc broiler not working like it should Ran broil test broiler is functioning as design According to there owners manual it says to leave door propped open but the updated manual in service matters say to keep door closed Advised customer on the update And
Near Cleveland, Ohio 44128
Jeff M
Job Details: 01/27/2020
WASHER WHIRLPOOL NTW4516FW2 Lock failed installed locked unit tested good; used 1 W11307244 (DOOR LOCK) from stock
Near Shalersville Township, Ohio 44266
Brian M
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc of unit making noise Found noise coming from copper line vibrating on compressor Moved rubber grommet to proper location
Near North Ridgeville, Ohio 44039
Corey L.
Job Details: 01/27/2020
WASHER MAYTAG MVWC565FW1 "Replaced drain hose, zip tied and positioned to prevent reoccurrence"
Near Amherst, Ohio 44001
David R
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MFI2569VEM1 "Rp laced parts, tested. Good. Op test ok"
Near Mentor, Ohio 44060
Joe O
Job Details: 01/27/2020
WASHER WHIRLPOOL MHW6630HW0 Cc: leaking when unit has a medium size load in itRan test cycle could not locate leak. Pulled panel see water spots in rear of cabinet. Found hose has duct tape on it. And water marks running down inner wall under hose. Found shocks are making noise. Nee
Near Concord Township, Ohio 44077
Joe O
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed deli door. Unit still not working. Spoke with BJ. Needs led board, power supply board, control, and deli board. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Painesville, Ohio 44077
Jason N
Job Details: 01/27/2020
DRYER MAYTAG MEDC465HW0 "Cc unit making thumping noiseCustomer stated just started recently. Confirmed thump. Pulled drum, found large fishing hook stuck in rear felt seal. Removed and op tested. Op test good, no abnormal sounds."
Near Brook Park, Ohio 44142
Corey L.
Job Details: 01/27/2020
DISHWASHER AMANA ADB1100AWB5 "Replaced parts listed , op test good"
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace check valve whirlpool wanted me to replace if it doesn’t stop leaking then whirlpool said that is not the unit is the water line cause it has to much oxygen and cause it to leak and at this point there is nothing we can do what they can do is cal
Near Hiram, Ohio 44234
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit was not making selections then it started to make them Ran diagnostics found several stored error of f6e0 UI communication error Replaced UI and control Ran test bake and test burners OP TEST OK
Near Avon, Ohio 44011
Gabriel P
Job Details: 01/27/2020
DRYER MAYTAG MED5630HC0 Control panel not lighting up when selecting don’t show any numbers call whirlpool tech line spoke to jk he had me checked for 12.40 v dc going to control panel pass he said replace control panel also he was unable to give me a file number cause there sys
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/27/2020
DRYER GE GFD45ESSM1WW Cc unit is not heating properly Found vent to be extremely long and not breathing and advised on possibly a vent fan or some other solution. OP TEST OK
Near Middlefield Township, Ohio 44062
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWB765FW1 Cc unit won’t start Found error code of f6e2 and f6e3 communication errors as well at f0e5 Got unit to do a partial auto test then it cuts out Needs UI and control replaced Customer wants to call warranty company
Near Dorset, Ohio 44032
Brian M
Job Details: 01/27/2020
DRYER WHIRLPOOL WED9400SW2 Cc unit is squeaking Found idler to be causing the noise Needs dryer repair kit Quoted price and customer wants to wait at this time.
Near Plymouth Township, Ohio 44004
Arthur V
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Roller and screw missing. Needs screw. Reschedule at customer request. ; ordrng 1 67006692 (screw)
Near Concord Township, Ohio 44077
Joe O
Job Details: 01/27/2020
DRYER MAYTAG MEDE500VW0 "Cc: turns on but will not startFound thermal fuse open. Needs thermal fuse. Installed thermal fuse. Found rollers warped. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT4783), and 1 WP3392519 (THERMAL FU
Near Shaker Heights, Ohio 44122
Corey L.
Job Details: 01/27/2020
DISHWASHER MAYTAG MDB7749SBM3 "Customer complaint dishes were still dry after wash, ran diagnostics found float switch open fault, cool water fault and low water, started the svc test cycle, unit had error at end of test again f6e4 float switch open, floats switch tests pass, started
Near Lorain, Ohio 44055
Gabriel P
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW1 "Found hub strip again and I try to take hub out and screw got stripped there was alot of wax on head screw it may cause it to stripped will need to order new basket and screw plus hub and gearcase,ordering ; ordrng 1 W10528947 (drive hub kit) and 1 W1075
Near Westlake, Ohio 44145
David R
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cc not cleaning and burning smell. Found piece of food or something burned on and caked on to heater, scrapped off. Shorted heater. Pump motor will run, stop and hum and then run again. Ordering pump motor and heater ; ordrng 1 W10703867 (heater) and 1 W
Near Lorain, Ohio 44055
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. Getting 120 from control. Ignitor not glowing. Ordering ignitor. ; ordrng 1 W11176454 (igntr-oven)
Near Brecksville, Ohio 44141
Corina H
Job Details: 01/27/2020
RANGE KITCHENAID KOSE507ESS04 CC that the unit will not heat past 170* and will not do anything else. Ran diag stuck key. found the control is in Celsius. Changed the control to Fahrenheit. Turned oven to 350* waited 20 minutes took temp. 350*; ordrng 1 W11093248 (panl-cntrl) and 1 W1
Near Lorain, Ohio 44053
Gabriel P
Job Details: 01/27/2020
DISHWASHER MAYTAG MDB8969SDM1 "Order wrong seal re ordering gasket ,replaced heater ; ordrng 1 W10300924V (door seal)"
Near Lorain, Ohio 44053
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG540H0ES0 "Replaced parts. When putting everything together the new spark module control GND is missing. Ordering module. ordrng 1 W10833885 (sensor) and 1 W11162730 (module-spk)"
Near Cleveland, Ohio 44124
Jeff M
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0 "Evaporator fan motor is getting loud. Needs replaced ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, Ohio 44077
Jason N
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Installed control and gearcase. Unit still clicking in spin, actuator engages and disengages. Op test no good. Customer contacting WP.; saved tckt"
Near Madison Township, Ohio 44057
Jeff M
Job Details: 01/27/2020
DRYER WHIRLPOOL LER8648PW0 "Heating element door switch is broken both parts need to be replaced; ordrng 1 279838 (element,heater) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, Ohio 44202
Joe O
Job Details: 01/24/2020
RANGE KITCHENAID KODE500EBL02 Cc: error codes f1e0 and f2e1(keyboard stuck)customer states it has only happened while the unit was at higher temperatures. Entered diagnostics. Found error code f1e0(oven user interface failure). Checked connections. Needs uiParts shows it has a 5 year
Near Ravenna, Ohio 44266
Joe O
Job Details: 01/24/2020
FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC "Cc: not coolingFound temps at 40 degrees. Unit has no frost pattern. Found unit in a 18 inch vac. Checked all accessible connections could not locate a leak. Spoke with BJ went over all the lines and pressure readings. No leaks to be found. Unit has inte
Near Ravenna Township, Ohio 44266
Joe O
Job Details: 01/24/2020
DRYER MAYTAG MEDB855DC4 Cc: does not seem to be heating wellFound unit is receiving proper power. Ran test cycle. Found unit is cycling heat and has good air flow. Op test ok
Near Streetsboro, Ohio 44241
Joe O
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF520PADM "Cc: noisy operation, panel inside is leaking, soap dispenserRan diagnostics test cycle. Lowe’s has no water hook could not test for leaking. Could not duplicate issues. Advised Lowe’s without water station we cannot test for leaking. they stated they are
Near Mentor, Ohio 44060
Jeff M
Job Details: 01/24/2020
WASHER KENMORE 11026002012 "Bearings failed needs a new gear case ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near South Russell, Ohio 44022
Joe O
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 Installed water valve. unit had low water pressure. Pulled water filter. Op test ok
Near Columbia Township, Ohio 44028
David R
Job Details: 01/24/2020
REFRIGERATOR AMANA AFI2538AES0 "Replaced part. Customer also wanted door chiller and plastic glass ordered. Sending out and customer is able to put together themselves.; ordrng 1 W11266639 (chiller) and 1 WP67006312 (door- chil), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, Ohio 44060
Jeff M
Job Details: 01/24/2020
DRYER WHIRLPOOL WED49STBW1 Installed new part unit op tested good
Near Willowick, Ohio 44095
Jeff M
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Unit is not cooling the freezer is 40° there’s no frost pattern on the evaporator there’s hardly any heat transfer to the condenser compressor is running the unit needs a new evaporator estimate only; ordrng 1 WPW10314205 (evaporator), used 1 SHIPPING (s
Near Andover, Ohio 44003
Arthur V
Job Details: 01/24/2020
WASHER WHIRLPOOL MHW5500FW1 Found control was in lock out mode causing issue. Customer inadvertently pressed control lock and was unaware of how to fix. Advised customer how to lock and unlock control. Unit op test good
Near Concord Township, Ohio 44077
Arthur V
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KBLS36FKX01 Found hinge assy for fresh food door faulty (see pics). Part are nla. Unit is a built in 18 years old. Part numbers needed are 1-2003985. And 1-2003982. Advised customer door gasket in good condition and does not need replaced. Lubricated hinge assy with
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 01/24/2020
DRYER MAYTAG DE9800 Installed drum belt. Op test good.
Near Bainbridge Township, Ohio 44023
Dan
Job Details: 01/24/2020
GAS SLIDE-IN WHIRLPOOL GW395LEPQ02 "Installed new gas valve, op test good"
Near Moreland Hills, Ohio 44022
Jason N
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID n/a "Cc unit ice maker not workingCouldn’t locate Ms tag anywhere on unit, talked to BJ, still no location. Customer does not know either. Ran manual ice maker harvest, ice maker did not fill with water, found ice fill tube frozen up. Steamed clear, reran tes
Near Brecksville, Ohio 44141
Dan
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Installed new control, op test good"
Near Bainbridge Township, Ohio 44023
Joe O
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed gearcase, wash plate, and hub. Unit still making noise. Checked all my bolts. Everything is tight. When basket was out could not see anything that could be rubbing. Spoke with BJ. Advised him of all work done. Only parts that could be causing i
Near Moreland Hills, Ohio 44022
Jason N
Job Details: 01/24/2020
WASHER KENMORE 110.295228 "Cc unit not draining leaving inches of water in tub at endFilled tub with water, then switches to spin and drain. Unit drained water normally. Ran load w/clothing load, let fill and and wash, then ran spin and drain. Found tub next to unit where drain ho
Near Cleveland, Ohio 44119
Jeff M
Job Details: 01/24/2020
OTR MICROWAVE KITCHENAID KMLS311HSS5 Installed new part unit op tested good
Near WILOUGHBY HLS, Ohio 44094
Arthur V
Job Details: 01/24/2020
DRYER WHIRLPOOL WED4815EW Found loose connection at motor causing issue. (Harness not properly seated. Secured. Op test good
Near Cleveland, Ohio 44110
Jeff M
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Temperature in the freezer was 20° temperature in the fridge was 40° I bumped up the control to high one click past recommended. There’s a good frost pattern the compressor is working good heat transfer. It has the updated control board in it. I bumped it
Near Garfield Heights, Ohio 44105
Jeff M
Job Details: 01/24/2020
WASHER AMANA NTW4605EW0 Customer stated in the unit was not working. I was not able to duplicate an issue the machine spun locked washed filled unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Near Cleveland, Ohio 44139
Jeff M
Job Details: 01/24/2020
WASHER WHIRLPOOL MHW5500FW1 "Dryers is on top of the washer this can be done with one person plenty of room. The unit has a long fill no Fill errors this is the second time a technician has found this code. I ran a cycle and operated correctly needs a control board and sensor.; ordr
Near Auburn Township, Ohio 44023
Joe O
Job Details: 01/24/2020
RANGE WHIRLPOOL MEW9627FZ02 Installed control. Temp calibration is set at 0 for both ovens. Ran test bake on both ovens to 400 degrees. Tested temps throughout the preheat. Unit stayed right around temp displayed. Lower oven is roughly 7 degrees off and upper oven is roughly 3 degre
Near Maple Heights, Ohio 44137
Jeff M
Job Details: 01/24/2020
RANGE KITCHENAID KFED500ESS02 The oven is consistent I preheated the oven with a pan inside to 350 after 10 minutes after the pre-heat sound there is a consistent temperature of 350°. Customer is using the oven at a commercial baking lvl. I did explain to him that this was set up for
Near Mentor, Ohio 44060
Arthur V
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL KDFE104DWH2 Replaced control and complete wire harness. Op test good ; used 1 SHIPPING (shipping and handling) from stock
Near Streetsboro, Ohio 44241
Jason N
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW75HEFW0 "Cc unit giving codes when in cycle and now not filling with waterRan diagnostics, found codes f8e1 for no water entering or water level sensor not tripped, f3e1 for water level system error, f0e1 for load detected while in clean water cycle. Ran auto tes
Near Mentor, Ohio 44060
Arthur V
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Customer complaint things freezing and thawing in freezer. Found compressor not starting going off on overload. Needs start device. Replaced start device compressor started to run. ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from
Near Streetsboro, Ohio 44241
Jason N
Job Details: 01/24/2020
WASHER MAYTAG MHW6630HC0 "Cc unit still coding f8e1 Customer states still getting a code popping up after last service to replace the valves. Ran diagnostics, no codes stored, ran auto test, all functions passed. Pulled top cover, inspected valves, found connector for hot valve n
Near Lakewood, Ohio 44107
Corey L.
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher leaving dishes on top shelf still greasy, no errors, four cup test showed little water getting to top shelf, found a few holes on spray arm with debris, ordering upper spray arm, customer stated he has been poking the holes
Near Newbury Township, Ohio 44065
Joe O
Job Details: 01/24/2020
DISHWASHER MAYTAG MDB4949SDM2 Installed sump assembly. Ran test cycle. Placed water mat. Op test ok
Near Amherst, Ohio 44001
Gabriel P
Job Details: 01/24/2020
WASHER MAYTAG MHW3505FW1 Replace tub assembly and rotor with technician Corina
Near Streetsboro, Ohio 44241
Jason N
Job Details: 01/24/2020
WASHER MAYTAG MVWB865GW0 "Cc unit making loud humming or whirling noiseCustomer stated it happens when in a spin. Ran auto cycle, when drain pump came on and drained the tub, that is what customer said he was hearing. Advised him that is a normal sound for the unit to make when d
Near Streetsboro, Ohio 44241
Jason N
Job Details: 01/24/2020
DRYER WHIRLPOOL MEDC465HW0 "Installed start button, op test good."
Near Seven Hills, Ohio 44131
Dan
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint that unit is not starting and no water enters unit, confirmed, unit flashes f6e3( miscommunication between appliance control unit and motor control unit), unit needs new control ; ordrng 1 W11322903 (cntrl-elec)"
Near North Royalton, Ohio 44133
Dan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Customer complaint that door gasket is loose and of peeling on user interface , peeled protective plastic off of user interface, and reset door gasket, op test good"
Near North Royalton, Ohio 44133
David R
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Replaced part, tested. No gaps, op test ok"
Near Seven Hills, Ohio 44131
Dan
Job Details: 01/24/2020
RANGE GE JB650EF1ES "Customer service that element is stuck on high , confirmed, unit needs new infinite switch ; ordrng 1 WB24T10029 (inf sw control 1500w), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, Ohio 44133
Dan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint that door is not sealing, doors are sealing, leveled unit, unit is operating as designed"
Near Cleveland, Ohio 44109
Dan
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint of clicking noise, called whirlpool techline spoke to Robert, I suggested that I think it’s the control not pulling slider completely, whirlpool techline agreed, unit needs new control; ordrng 1 W11195970 (cntrl-elec)"